Yanmar America Corporation v. Randy Nichols ( 2014 )


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  • REL:09/30/2014
    Notice: This opinion is subject to formal revision before publication in the advance
    sheets of Southern Reporter. Readers are requested to notify the Reporter of Decisions,
    Alabama Appellate Courts, 300 Dexter Avenue, Montgomery, Alabama 36104-3741 ((334) 229-
    0649), of any typographical or other errors, in order that corrections may be made before
    the opinion is printed in Southern Reporter.
    SUPREME COURT OF ALABAMA
    SPECIAL TERM, 2014
    ____________________
    1130214
    ____________________
    Yanmar America Corporation
    v.
    Randy Nichols
    Appeal from Marion Circuit Court
    (CV-09-900054)
    BOLIN, Justice.
    Yanmar America Corporation ("Yanmar America") appeals
    from a judgment entered in favor of Randy Nichols following a
    trial by a jury of his claims alleging a negligent failure to
    warn.     We reverse and remand.
    1130214
    Facts and Procedural History
    I. The Accident
    In May 2005, Autrey Nichols purchased a Yanmar model
    2210BD tractor from Northside Motors, LLC ("Northside"), in
    Hamilton.    The Yanmar tractor came equipped with a front-end
    loader and a "bush hog" attachment.1      The Yanmar tractor did
    not have a rollover-protection structure ("ROPS"). On May 1,
    2008, Randy Nichols, the plaintiff and Autrey's brother, used
    the Yanmar tractor to bush hog a neighbor's property.        The
    particular area of the property Randy was to bush hog was a
    field that contained a hill, the slope of which increased as
    he moved toward the center of the field. Randy did not "walk"
    the field to inspect the terrain before bush hogging the
    field.    Randy testified that he was operating the tractor in
    tall grass at "walking speed" when he glanced back at the bush
    hog to make sure it was operating properly. Randy stated that
    when he looked forward it appeared that the right front tire
    suddenly "took a dip," causing the tractor to roll over. The
    1
    "'Bush Hog' is the trade name of a large mower generally
    drawn by a tractor.      The term 'bush hog' is often used
    generally for such mowers and as a verb indicating the use of
    such mowers." Ammons v. Massey-Ferguson, Inc., 
    663 So. 2d 961
    ,
    963 (Ala. 1995).
    2
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    right front tire of the tractor encountered a slight "drop
    off" on the side of the hill, which caused the tractor to roll
    over 360 degrees and come to a rest upright on its tires.
    Randy   was   thrown   from   the   tractor.   He   stated   that   he
    remembered the bush hog "coming over on me" and that he tried
    to roll out of the way but was unable to do so.                Randy
    testified that he threw his arm up to protect his head and
    felt excruciating pain.        Randy suffered severe injuries,
    including an amputated right arm, a crushed hip and leg, and
    various other injuries.         Before the accident, Randy had
    more than 30 years' experience operating tractors and other
    heavy equipment. Randy had operated the subject Yanmar tractor
    approximately 15 to 20 times without incident before the
    accident. Randy testified that he had experience operating
    tractors with implements such as front-end loaders, backhoes,
    bush hogs, "graderplates," "breaking plows," and "planters."
    Randy testified that he had operated tractors both with and
    without the ROPS and that he was comfortable operating a
    tractor that was not equipped with the ROPS.           Randy stated
    that he knew that any tractor had the potential to roll over
    and that, if a tractor that was not equipped with a ROPS
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    rolled over, the driver could be seriously injured or killed.
    He further testified that he knew how to operate a tractor,
    that he was a "safe" tractor operator, and that he had never
    rolled a tractor over before the accident in this case.
    II. The Gray-Market2 Tractor and Factors Contributing to the
    Rollover
    The subject Yanmar tractor was manufactured on March 5,
    1979, by Yanmar Diesel Engine Co., Ltd. ("Yanmar Japan"),3 at
    its Kinomoto plant in Japan. At the time of its manufacture,
    the tractor was equipped with a rotary tiller. The tractor was
    sold on March 29, 1979, to Kounomiya Yanmar, an authorized
    Yanmar dealer in Japan.          The Yanmar tractor was "purpose
    built" for primary use in the rice paddies of Japan. The
    tractor was designed and manufactured in accordance with
    Japanese industry and governmental standards in existence at
    2
    "Gray market" has been defined as a "'market in which the
    seller uses legal but sometimes unethical methods to avoid a
    manufacturer's distribution chain and thereby sell (esp.
    imported goods) at prices lower than those envisioned by the
    manufacturer.'" Rife v. Hitachi Constr. Mach. Co., 
    363 S.C. 209
    , 217, 
    609 S.E.2d 565
    , 570 (S.C. Ct. App. 2005) (quoting
    Black's Law Dictionary 989 (8th ed. 2004)).     "Gray-market"
    products include products that have been produced abroad with
    authorization and payment and have been imported into
    unauthorized markets. 
    Id. 3 Yanmar
    Japan subsequently changed its name to Yanmar Co.,
    Ltd.
    4
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    the time. The original operator's manual for the tractor
    printed by Yanmar Japan and the warning labels affixed to the
    tractor were all written in Japanese.
    Before 1991, Yanmar Japan had manufactured Yanmar brand
    tractors specifically for distribution in the United States.
    Subsequent to its entry into the United States market in the
    late 1970s, Yanmar Japan established Yanmar America in 1981.
    Yanmar America is a wholly owned subsidiary of Yanmar Japan;
    one   of   its   functions    is   to       distribute   parts   for   Yanmar
    tractors authorized for sale in the United States. In 1991,
    Yanmar Japan ceased manufacturing and distributing Yanmar
    tractors for sale in the United States market.
    Significant    design    differences        existed   between     those
    Yanmar brand tractors manufactured for use in the Japanese
    market and those Yanmar brand tractors manufactured for use in
    the United States market.          The tractors manufactured for the
    Japanese market: (1) had relatively slow travel speed, which
    was conducive to rice-paddy tilling; (2) had much higher
    "lugs" on the tractor tires, which were specially suited for
    use in muddy rice paddies; (3) had a standard rotary-tiller
    attachment suitable for tilling rice paddies rather than a
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    front-end loader or a bush hog; and (4) had a four-speed
    "power take-off" to accommodate the varying tiller speeds
    required in rice-paddy tilling.    The operator's manuals and
    warning decals for those tractors were printed in Japanese.
    Because of the significant differences in the design and
    performance of the tractors, the tractors intended for the
    Japanese market were never intended to be sold or used in the
    United States market.
    Dennis Skogen, Yanmar America's engineering and accident-
    reconstruction expert witness, testified that the factors
    contributing to the rollover here included operating the
    tractor on the side slope; encountering the "drop off" on the
    side slope; and the configuration of the tractor, which
    included operating the tractor with the front-end loader in
    the raised position, a   lack of ballast in the tires, and the
    bush hog on the back. Skogen testified that ballast in the
    tires would have decreased the likelihood of a rollover
    because it would have lowered the center of gravity of the
    tractor.   Skogen also stated that operating the tractor with
    the front-end loader in the lowered position would also lower
    the center of gravity.   Skogen also testified that a properly
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    attached ROPS would have "more likely as not" prevented the
    tractor from rolling past 90 degrees, but, given the slope of
    the hill on which the rollover occurred, it was possible that
    the ROPS would not have prevented the tractor from rolling
    past 90 degrees. However, Skogen also stated that the tractor
    was not unreasonably dangerous because it was not equipped
    with a ROPS. Rather, Skogen testified that the tractor should
    not have been imported and sold in the United States in the
    first place because it was designed and manufactured for use
    in the rice paddies of Japan, and not for use in the United
    States equipped with a front-end loader and a bush hog.
    Skogen testified as follows:
    "Q. Well, what ... made a difference, in your
    opinion, about this tractor rolling over and this
    injury to Randy ... occurring?
    "A. Well, we talked about that before. It's the
    slope. It's the drop-off itself.      We're talking
    about what the tractor is, what the tractor –- its
    configuration. It has tires on it, as an example,
    for use in rice paddies. It's not the type of tire
    that would we would normally see for use on other
    tractors in a similar situation .... [T]his tractor
    shouldn't have been imported in the first place, so
    there wouldn't have been a rollover with this
    tractor in the second place with or without a ROPS.
    "Q. Okay. What differences that existed in this
    tractor that you have listed, as you say it was
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    designed for use in Japan, made a difference in
    causing this rollover or the injuries to Randy?
    "A. Well, start off with a tiller on the back.
    Now, if you're going to bring the tractor into this
    country, it would have a tiller on the back. It
    wouldn't have a mower on the back. You wouldn't be
    using it for ... mowing. It's used for tilling rice
    paddies. You wouldn't have a front-end loader
    because, again, the purpose is to have a tiller on
    the back.     The tiller would be lower in its
    configuration. It wouldn't have been used in this
    field in the first place because this is not a rice
    paddy.
    "Q. All right. What else?
    "A. Again, I talked about before about the
    configuration with the tires.      They have higher
    tread on them, which can in a sense raise the center
    of gravity versus a tractor that has turf tires or
    tires that don't have the rice paddy type tires.
    "Q. And other than the fact that the tractor
    wouldn't be here, you know, if they hadn't imported
    it for use in the United States, I want to know
    specifically anything besides the tiller and the
    fact it wouldn't have a front-end loader, in your
    opinion, that are the features you say were made for
    Japan that you think were specifically causative in
    contributing to this rollover?
    "A. It's the configuration of the entire piece
    of equipment. It's the fact that it had a mower on
    the back and not the tiller. Again, it's a tiller.
    The tractor used in Japan didn't have a front-end
    loader.   Now we come to the configuration of the
    tractor, the size of the tractor, the width of the
    tractor, the length of the tractor, the weight of
    the tractor. It's the tractor that rolls over. You
    can't say that there's one part of the tractor that
    caused it to roll over in the absence of another
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    part. It's the configuration of the tractor given
    this slope, which, again, I talked about before is
    steep, and then given the drop-off or ledge as I
    described it before."
    Dr. Thomas Carpenter, an agricultural engineer and safety
    expert, testified that the primary cause of the rollover was
    the lack of stability of the tractor, caused by its narrow
    wheel spacing, and the front-end loader being attached to the
    tractor. Dr. Carpenter stated that the Yanmar tractor in
    question had a tipping angle of 37.4 degrees and a tread width
    of 40 inches, whereas similarly sized American-made tractors
    manufactured in the same year as the Yanmar tractor at issue
    had tipping angles in excess of 45 degrees and tread widths
    that varied between 51 inches and 75 inches.                Dr. Carpenter
    opined that the relative instability of the Yanmar tractor
    based on tread width and tipping angle, when compared to the
    similarly        sized   American-made    tractors,     "resulted    in    it
    overturning" under the conditions in which it was being used
    on   the   day     of    Randy's accident.      Dr.    Carpenter    further
    testified        that    the   addition   of    the     front-end    loader
    "definitely increased the instability" of the tractor by
    moving     the    center of    gravity    of   the    tractor   higher    and
    forward. Dr. Carpenter stated that, based on what he knew of
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    this tractor's stability characteristics, he would not have
    used it to bush hog the property Randy was bush hogging.           Dr.
    Carpenter testified that a ROPS would likely have prevented
    the tractor from rolling more than 90 degrees but that, even
    if the tractor had been equipped with a ROPS, he would not
    have used it to bush hog the property.
    III. The Purchase of the Gray-Market Tractor
    Arnold Trimm owned Artec Tractor and Equipment, Inc.
    ("Artec"), from 1994 until 2006.         In the late 1990s Trimm saw
    an   advertisement   in   a   magazine    for   used   Japanese   farm
    tractors.   Trimm contacted the suppliers of the tractors and
    eventually traveled to Japan to meet with the suppliers.
    Trimm testified that he was told by the suppliers that the
    tractors were "good used farm tractors." Trimm stated that he
    was not told that the tractors had been specifically designed
    and manufactured for use in Japan and not for use in the
    United States.   Trimm testified that Artec imported and sold
    the used Japanese farm tractors from 1998 until 2005.             Artec
    sold parts for the used "gray-market" Yanmar tractors it
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    imported. Artec became an authorized Yanmar America dealer in
    July 2005.4
    In 2005, some 26 years after the subject Yanmar tractor
    Randy was operating was manufactured and first sold primarily
    for use in the rice paddies of Japan, Artec purchased the
    tractor from a gray-market supplier and imported the tractor
    into the United States.             On April 28, 2005, Artec sold the
    Yanmar tractor to Northside, which, in turn, sold the tractor
    to Autrey Nichols.
    After     purchasing     the    tractor,      Autrey   purchased     an
    English-language version of the operator's manual for the
    tractor. The operator's manual explained that the                     Yanmar
    model 2210BD tractor was a gray-market tractor that was
    originally       manufactured    for    sale    in   Japan    and   that   was
    subsequently purchased used by a dealer or broker and imported
    into       the   United   States.      The     manual   explained    certain
    differences between the gray-market tractors and the Yanmar
    brand tractors manufactured for use in the United States,
    4
    The 2005 dealer agreement appointed Artec as an
    authorized dealer of certain Yanmar brand excavators, wheel
    loaders, crawler carriers, and compact back-hoe loaders.
    Artec did not become an authorized dealer of Yanmar tractors
    because Yanmar had ceased distributing Yanmar tractors to the
    United States market in 1991.
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    including the fact that Japan does not require its tractors to
    be equipped with a ROPS, although the tractors manufactured
    for use in the United States are required to be equipped with
    a ROPS. The manual also contained information and warnings on
    the   risk   of   rollovers,   particularly    while    operating   the
    tractor on slopes; stability issues and the need for ballasts
    when operating the tractor with a front-end loader; the
    importance of a ROPS; and the need to inspect unfamiliar
    terrain before operating the tractor.         Autrey did not provide
    Randy with the manual and did not discuss with him any
    information contained in the manual. Additionally, the front-
    end loader and bush hog attachment that accompanied the Yanmar
    tractor when it was purchased also came with operator manuals,
    and each was affixed with warning decals.               Those warning
    decals were printed in English and warned of the possibility
    of rollover and recommended using a ROPS at all times.
    When asked whether he usually read all warning labels
    before operating a tractor or other equipment, Randy stated
    that he "probably glanced at them, but ... felt like [he] was
    a   safe   operator,   and   [he]   just   overlooked   them."   Randy
    testified that he did not need a warning with regard to the
    12
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    Yanmar tractor in this case.        He stated that when he glanced
    at the labels on the tractor he was not concerned that the
    labels were in Japanese. Randy never saw the operator's manual
    for the tractor, the front-end loader, or the bush hog.                He
    testified that he did not need to read an operator's manual to
    know how to operate a tractor and the attached front-end
    loader and     bush hog.   He stated that reading the operator's
    manuals for either piece of equipment did not interest him
    because   he   had   become   so   familiar   with    operating      heavy
    equipment that he did not need to read the manuals in order to
    know how to operate the tractor with the attachments.
    IV. Yanmar America's Efforts to Warn Against the Gray-Market
    Tractors
    Ryan Pott, the director of legal affairs for Yanmar
    America, testified that Yanmar America first discovered in
    1990 that gray-market Yanmar tractors were being imported into
    the United States.      Pott testified as to various documents
    relating to the gray-market tractors. In December 1991, Gary
    Bilek, an employee of Yanmar America, notified Yanmar Japan by
    letter of certain "problems" Yanmar America was having with
    the   gray-market    tractors,     specifically      noting   that     the
    purchasers of the gray-market tractors were being told that
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    they       could   purchase     parts      for   the   tractors      from    Yanmar
    America.           Bilek   stated     in   his    letter     that    "we've       been
    instructed not to help these customers procure spare parts
    because they come into the United States without any rollover
    protection."           Bilek then asked "can anything be done in Japan
    to stop the unauthorized sale of these units?"
    In 1992, Yanmar America began disseminating in various
    trade publications safety notices concerning the safety issues
    associated with the gray-market tractors.                    On July 24, 1992,
    Yanmar Tractor Service U.S.A., Inc.,5 issued a statement to
    all Yanmar tractor parts and service dealers, informing them
    that       the     gray-market      tractors       were    not      designed      for
    distribution in the United States, that they were being
    imported without the approval of Yanmar Japan, and that,
    therefore,         a   parts-   and   service-support         network       was    not
    available        for    the   gray-market        tractors.       Yanmar     America
    5
    Yanmar Tractor Service U.S.A., Inc. ("Yanmar Tractor
    Service"), was a former distributor of authorized Yanmar
    tractors in the United States. Subsequent to Yanmar Japan's
    cessation of the distribution of Yanmar tractors to the United
    States market in 1991, Yanmar Tractor Service became a service
    and parts provider for Yanmar tractors in the United States.
    It appears from the record that at some point Yanmar Tractor
    Service merged with Yanmar America, and Yanmar America became
    the service and parts provider for Yanmar tractors intended
    for the United States market.
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    requested that the dealers inform those considering purchasing
    a gray-market tractor as to the lack of available parts and
    service support and to inform them that most all the safety
    decals were printed in Japanese. Yanmar America also noted in
    this statement that "the long term response to the problems
    created by Gray Market Tractors will take some time and
    careful consideration."
    In August 1992, Yanmar Japan conducted a "Study Meeting
    on Policy to Cope with Sales in USA of Used Tractors that were
    Manufactured for Domestic Market." The purpose of the meeting
    was   to   discuss   the   concerns    of   Yanmar   Japan   management
    regarding potential liability arising from the sales in the
    United States of the gray-market tractors.           It was determined
    at this meeting that Yanmar Japan would honor the requests for
    parts for the gray-market tractors while it continued to
    assess the issue of the gray-market tractors.          Pott testified
    that there was an internal debate within Yanmar Japan at the
    time as to whether it should support the gray-market tractors
    with parts and service.
    In May 1995, John Sonnentag, a manager in the parts and
    service department at Yanmar America, reported by internal
    15
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    memorandum addressed to Koju Saski, a manager with Yanmar
    Japan, regarding a recent meeting he had attended in Japan in
    which it had been "indicated [that] all parts are available,
    regardless of status." Sonnentag also noted in his memorandum
    that the "above information contradicts the position taken by
    Gary Bilek's letter."          Pott stated that this correspondence
    indicated that the gray-market tractors would be supported
    with parts and service.
    On January 18, 2000, Yanmar America posted on its Web
    site an "Important Safety Notice" regarding the gray-market
    tractors,      which    was   intended     for   the   parts    and    service
    dealers, for potential purchasers of gray-market tractors, and
    for   owners    of     gray-market    tractors.        The    safety    notice
    explained what a gray-market tractor was and also explained
    the important design and operating differences between a gray-
    market    tractor       and   those   Yanmar      tractors      specifically
    manufactured for use in the United States.               The safety notice
    did not contain any specific reference to differences in the
    stability      of    gray-market      tractors     and       those    tractors
    manufactured for use in the United States, nor did the notice
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    contain a specific warning regarding the use of front-end
    loaders or bush hogs with the gray-market tractors.
    In 2002, Yanmar America implemented a computer parts-
    blocking program to combat the sale of Yanmar gray-market
    tractors in the United States. The parts-blocking program was
    designed to stop the sale of replacement parts for the gray-
    market    tractors.    The     program   required   a   parts    dealer
    purchasing parts from Yanmar America to specify both the model
    number and the serial number of the tractor for which the part
    was being purchased. Yanmar America would be able to discern
    from a computer database whether the part was being purchased
    for a gray-market tractor based on the model and serial
    numbers, and it could then block the sale of that part.
    On    July   20,   2005,    Yanmar    America   issued      another
    "Important Safety Notice" that was posted to its Web site
    regarding "Gray Market Tractors, Excavators, Wheel Loaders,
    and Carriers."    This safety notice was substantially similar
    to the safety notice issued in January 2000, except that this
    notice included excavators, wheel loaders, and carriers, in
    addition to the gray-market tractors.           The safety notice
    explained what a gray-market product was and also explained
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    the important design and operating differences between gray-
    market    products    and   those      Yanmar   products    specifically
    manufactured for use in the United States.              This particular
    safety notice also explained that, as the result of those
    safety issues, Yanmar Japan would not support gray-market
    tractors,    excavators,      wheel    loaders,   and   carriers      with
    replacement parts.     Again, this safety notice did not contain
    any specific reference to differences in the stability of
    gray-market tractors and tractors manufactured for use in the
    United States, nor did the notice contain a specific warning
    regarding the use of front-end loaders or bush hogs with the
    gray-market tractors.
    Pott testified that Yanmar Japan and Yanmar America
    became concerned that equipment dealers selling gray-market
    tractors,    owners   of    gray-market     tractors,      and   potential
    purchasers of gray-market tractors may not have been aware of
    the important differences between the gray-market tractors and
    those     Yanmar   tractors     manufactured      and      intended    for
    distribution in the United States market. Pott testified that
    the need for warnings arose out of the way the gray market had
    developed, as well as Yanmar Japan's decision to support the
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    gray-market tractors with genuine Yanmar parts during a period
    of time in the 1990s, which, he stated, created confusion as
    to whether there were significant differences between the
    gray-market tractors and those Yanmar tractors intended for
    use in the United States market.             Pott testified that he
    therefore directed in 2008 that the safety notices be mailed
    to    all    authorized   Yanmar   dealers   of    parts   and   service,
    construction, and industrial equipment. Artec did not receive
    the safety notice until 2010, two years after the accident
    that is the basis of this action.            Pott explained that the
    safety notices were not all mailed out at the same time but
    that they were done over time.
    Yanmar America has filed trademark-infringement lawsuits
    seeking to stop the importation and sale of gray-market
    tractors through the Internet site "eBay."6 In January 2004,
    Yanmar America sent a letter to HDI Tractor, a nonauthorized
    Yanmar tractor dealer, threatening legal action if HDI Tractor
    did    not    cease   importing    and   selling   gray-market    Yanmar
    tractors.      Yanmar America further demanded that HDI Tractor
    6
    The Internet site eBay is a consumer-to-consumer online
    auction and shopping Web site in which individuals and
    businesses buy and sell a wide variety of goods worldwide.
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    contact its customers who had purchased gray-market Yanmar
    tractors and inform them that the tractors were not intended
    for use in the United States, that they may not be equipped
    with proper safety features for use in the United States, and
    that HDI Tractor would refund the full purchase price of the
    tractor. Yanmar and HDI Tractor eventually entered into a
    settlement agreement in which HDI Tractor agreed to send
    copies of the "Important Safety Notice" to its customers that
    had purchased a gray-market tractor.
    In September 2005, Yanmar America sent notices to its
    authorized parts and service dealers prohibiting those dealers
    from selling gray-market tractors and from providing parts and
    service for gray-market tractors. The authorized dealers were
    required to acknowledge in writing that they would not sell
    gray-market products, or they risked losing their status as an
    authorized Yanmar dealer. In several instances authorized
    parts and service dealers continued to participate in gray-
    market activity; those dealers' authorized dealer agreements
    were terminated by Yanmar America. It appears from the record
    that the notices prohibiting the sale of Yanmar gray-market
    tractors and the supply of parts and services for the gray-
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    market tractors were sent only to authorized Yanmar parts and
    service dealers and not to authorized dealers of Yanmar
    equipment such as Artec.
    As mentioned above, Artec became an authorized dealer of
    Yanmar equipment in July 2005.         Prior to Artec's becoming an
    authorized equipment dealer in July 2005, Yanmar America did
    not inquire whether, or confirm that, Artec was selling gray-
    market tractors and parts.       Artec did not receive any notice
    from Yanmar America regarding gray-market tractors until 2010.
    Yanmar eventually discovered that Artec had continued to
    participate in gray-market activity and terminated its dealer
    agreement in April 2013, approximately three weeks before the
    start of the trial in this case.
    On October 1, 2009, Randy sued Yanmar Japan, Yanmar
    America, Artec, and Northside, asserting claims under the
    Alabama Extended Manufacturer's Liability Doctrine ("AEMLD")
    and a claim alleging breach of an implied warranty.         Count I
    of the complaint alleged that the tractor was unreasonably
    dangerous because it was designed, manufactured, distributed,
    and sold without a ROPS.     Count II of the complaint alleged
    the   defendants'   negligence     in    designing,   manufacturing,
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    distributing, and selling the tractor without a ROPS as
    standard equipment. Count III of the complaint alleged that
    the defendants breached the implied warranty of fitness for a
    particular purpose in manufacturing, distributing, and selling
    the tractor without a ROPS as standard equipment.
    On November 10, 2011, Yanmar Japan moved the trial court,
    pursuant to Rule 12(b)(2), Ala. R. Civ. P., to dismiss the
    complaint against it for lack of in personam jurisdiction. On
    February 28, 2012, Randy amended his complaint to allege that
    Yanmar Japan and Yanmar America were:
    "a). Reckless or negligent in manufacturing and
    selling Yanmar parts which [they] knew were being
    ordered for use in Yanmar gray market tractors in
    the United States, for which tractors there would
    not have been a viable market in the United States
    without such parts;
    "b). Reckless or negligent in issuing warnings that
    Yanmar gray market tractors could not be retrofitted
    with ROPS;
    "c). Reckless or negligent in performing dealer
    audits of Artec before and after it became an
    authorized Yanmar dealer, which audits if done in a
    reasonable manner would have revealed that Artec was
    and had been for many years a volume seller of
    Yanmar gray market tractors, and which would have
    resulted in gray market tractor warnings being
    issued to Artec and prohibitions being imposed on
    Artec against selling Yanmar gray market tractors;
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    "d). Reckless or negligent in failing to warn their
    own authorized dealer Artec that Yanmar gray market
    tractors were not manufactured in a manner which met
    U.S. safety standards, and were not manufactured for
    sale in the U.S. as well as in Japan, in the same
    manner which it undertook to warn other authorized
    Yanmar dealers in Alabama prior to the sale by Artec
    of the subject tractor and prior to Randy
    Nichols'[s] injuries;
    "e). Negligent in not instructing their authorized
    dealer Artec to provide to any purchasers and owners
    of Yanmar gray market tractors which Artec had sold
    Yanmar's 'Important Safety Notice,' and in not
    instructing Artec to advise such purchasers and
    owners that suitable ROPS were available for
    retrofit on their Yanmar tractors and that such
    tractors were not reasonably safe for operation
    unless ROPS were installed on the tractors.
    "f). Negligent in not prohibiting their authorized
    dealers in Alabama from selling Yanmar gray market
    tractors, while undertaking to prohibit Yanmar
    authorized   dealers in Alabama from selling parts
    for use in Yanmar gray market tractors."
    On March 23, 2012, the trial court conducted a hearing on
    Yanmar Japan's motion to dismiss the complaint against it for
    lack of in personam jurisdiction.     On April 10, 2012, the
    trial court entered an order allowing the parties to engage in
    further discovery and supplemental briefing addressing Randy's
    amended complaint. Following consideration of the parties'
    briefs and arguments, the trial court, on October 5, 2012,
    23
    1130214
    entered an order granting Yanmar Japan's motion to dismiss for
    lack of in personam jurisdiction.
    On February 27, 2013, Randy moved to voluntarily dismiss
    the claims against Northside.        Randy entered into a pro tanto
    settlement with Artec to settle the claims against it for
    $550,000.       On April 8, 2013, Randy moved the trial court to
    dismiss Artec because of the pro tanto settlement the parties
    had reached. On April 10, 2013, the trial court entered an
    order granting Randy's motion for a pro tanto dismissal of the
    claims against Artec.           On April 29, 2013, the trial court
    entered    an    order   granting   Randy's    motion    to   voluntarily
    dismiss Northside, leaving only Yanmar America as a defendant.
    On March 18, 2013, Yanmar America moved the trial court for a
    summary judgment arguing, among other things, that it was
    entitled    to    a   summary    judgment     on   the   claim   that   it
    negligently failed to warn Artec that Yanmar gray-market
    tractors did not meet United States safety standards. On April
    24, 2013, the trial court entered an order denying Yanmar
    America's motion for a summary judgment.
    The case proceeded to trial against Yanmar America on
    April 29, 2013.          At the close of Randy's evidence, Yanmar
    24
    1130214
    America moved the trial court for a preverdict judgment as a
    matter of law ("JML"), which the trial court denied.            Yanmar
    America renewed its motion for a preverdict JML at the close
    of all the evidence, which the trial court also denied. On May
    3, 2013, the jury returned a verdict in favor of Randy and
    against Yanmar America awarding Randy $900,000 in damages.
    The trial court reduced the damages award by the amount of the
    $550,000   pro   tanto   settlement   with   Artec   and    entered   a
    judgment of $350,000 in favor of Randy.
    On May 31, 2013, Yanmar America moved the trial court for
    a postverdict JML or, in the alternative, for a new trial.            On
    August 14, 2013, the parties filed a joint motion consenting
    to extend the time for the trial court's consideration and
    ruling on Yanmar America's postverdict motion.             Following a
    hearing, the trial court, on October 15, 2013, entered an
    order denying Yanmar America's postverdict motion. Yanmar
    America timely appeals.
    Standard of Review
    The standard of review for a ruling on a motion for a JML
    is as follows:
    "'When reviewing a ruling on a motion
    for   a JML, this Court uses the same
    25
    1130214
    standard the trial court used initially in
    deciding whether to grant or deny the
    motion for a JML. Palm Harbor Homes, Inc.
    v. Crawford, 
    689 So. 2d 3
    (Ala. 1997).
    Regarding questions of fact, the ultimate
    question is whether the nonmovant has
    presented sufficient evidence to allow the
    case to be submitted to the jury for a
    factual resolution. Carter v. Henderson,
    
    598 So. 2d 1350
    (Ala. 1992). The nonmovant
    must have presented substantial evidence in
    order to withstand a motion for a JML. See
    § 12–21–12, Ala. Code 1975; West v.
    Founders Life Assurance Co. of Florida, 
    547 So. 2d 870
    , 871 (Ala. 1989). A reviewing
    court must determine whether the party who
    bears the burden of proof has produced
    substantial evidence creating a factual
    dispute requiring resolution by the jury.
    
    Carter, 598 So. 2d at 1353
    . In reviewing a
    ruling on a motion for a JML, this Court
    views the evidence in the light most
    favorable to the nonmovant and entertains
    such reasonable inferences as the jury
    would have been free to draw. 
    Id. Regarding a
    question of law, however, this Court
    indulges no presumption of correctness as
    to the trial court's ruling. Ricwil, Inc.
    v. S.L. Pappas & Co., 
    599 So. 2d 1126
    (Ala.
    1992).'
    "Waddell & Reed, Inc. v. United Investors Life Ins.
    Co., 
    875 So. 2d 1143
    , 1152 (Ala. 2003)."
    CSX Transp., Inc. v. Miller, 
    46 So. 3d 434
    , 450-51 (Ala.
    2010).
    Discussion
    26
    1130214
    Although Randy asserted various theories of recovery
    against Yanmar America, the case was tried on a theory that
    Yanmar America voluntarily assumed a duty to warn Randy of the
    safety issues relative to operating a Yanmar gray-market
    tractor by voluntarily undertaking activities to warn Yanmar
    dealers, as well as the owners and potential purchasers of
    Yanmar gray-market tractors, of the safety issues associated
    with operating the Yanmar gray-market tractors and that Yanmar
    America then negligently performed that duty to warn.
    I. Voluntary Assumption of the Duty to Warn
    Initially,    we note   that    Yanmar   America   was   not   the
    supplier or manufacturer of the Yanmar gray-market tractor
    involved in this case; therefore, it initially owed no duty to
    warn the expected users of the gray-market tractor of the
    safety issues relative to its use. See Ex parte Chevron Chem.
    Co., 
    720 So. 2d 922
    (Ala. 1998).         However, "[i]t is well
    settled under Alabama law that one who undertakes to perform
    a duty he is not otherwise required to perform is thereafter
    charged with the duty of acting with due care." King v.
    National Spa & Pool Inst., Inc., 
    570 So. 2d 612
    , 614 (Ala.
    1990).    See also United States Fid. & Guar. Co. v. Jones, 356
    27
    
    1130214 So. 2d 596
    , 598 (Ala. 1977)("The law, simply stated, is that
    one who volunteers to act, though under no duty to do so, is
    thereafter charged with the duty of acting with due care."),
    and Fireman's Fund American Ins. Co. v. Coleman, 
    394 So. 2d 334
    , 349 (Ala. 1980) (Jones, J., concurring in the result and
    stating that "[t]he rule is well established that common law
    liability to third parties can arise from the negligent
    performance of even a voluntary undertaking").
    The trial court concluded as a matter of law that Yanmar
    America voluntarily undertook a duty to warn Randy of the
    safety concerns associated with the use of a Yanmar gray-
    market tractor.   Yanmar America acknowledged at trial that it
    voluntarily undertook a duty to warn; however, it did not
    believe that that duty to warn extended to Randy. Yanmar
    America argues on appeal that, by issuing the safety notices
    and undertaking activities such as the parts-blocking program
    in order to impede the sale of gray-market tractors, it did
    not voluntarily assume a duty to warn "every potential user"
    of the dangers associated with the use of a gray-market
    tractor.
    28
    1130214
    The   evidence       indicates        that    Yanmar       America    became
    concerned that Yanmar equipment dealers selling gray-market
    tractors,    owners     of      gray-market        tractors,      and    potential
    purchasers of gray-market tractors were not aware of the
    important differences between the gray-market tractors and
    those     Yanmar    tractors          manufactured         and    intended       for
    distribution in the United States. Pott stated that the need
    for   warnings     arose     out      of   the   way   the   gray       market   had
    developed in the United States, as well as Yanmar Japan's
    decision to support the gray-market tractors with genuine
    Yanmar parts during a period in the 1990s, which, he stated,
    created     confusion      as    to    whether     there     were    significant
    differences between the gray-market tractors and those Yanmar
    tractors intended for use in the United States.                     Thus, Yanmar
    America began disseminating safety notices for the purpose of
    warning Yanmar dealers, owners of gray-market tractors, and
    potential purchasers of gray-market tractors of the safety
    concerns    associated       with      operating       a   Yanmar    gray-market
    tractor. This campaign to warn Yanmar dealers, owners of gray-
    market tractors, and potential purchasers culminated in 2008
    with a mass mailing to all authorized dealers of Yanmar parts
    29
    1130214
    and service and construction and industrial equipment. Artec,
    the importer and party responsible for putting the gray-market
    tractor   at   issue   into    the    stream    of   commerce,      was   an
    authorized equipment dealer of Yanmar America at the time.
    Pott testified that the purpose of the safety notices was to
    prevent   injury   and   death       to   the   owners   and   potential
    purchasers of the Yanmar gray-market tractors.
    In addition to issuing safety warnings regarding the
    gray-market    tractors,      Yanmar      America    engaged   in    other
    activities, such as the parts-blocking program, in order to
    impede the sale of the gray-market tractors.               Thus, it is
    clear from the record, as well as from Yanmar America's own
    acknowledgment at trial, that it voluntarily assumed a duty to
    warn of the safety hazards associated with operating a Yanmar
    gray-market tractor.
    As for whether the duty to warn undertaken by Yanmar
    America extends to Randy,7 we note that "'[t]he ultimate test
    of duty to use [due] care is found in the foreseeability that
    7
    We reiterate that Yanmar America conceded on the record
    that it indeed had assumed a duty to warn. Pott testified
    that the warnings were intended for owners and potential
    purchasers of the gray-market tractors and that the purpose of
    the warnings was to prevent injury and/or death.
    30
    1130214
    harm may result if care is not exercised.'"              
    King, 570 So. 2d at 615
    (quoting Bush v. Alabama Power Co., 
    457 So. 2d 350
    , 353
    (Ala. 1984)). As discussed above, Yanmar America undertook a
    duty    to   issue    safety    warnings       to   owners    and    potential
    purchasers of Yanmar gray-market tractors in order to prevent
    injury    and    death     resulting    from    the   operation      of   those
    tractors. Therefore, the duty to warn that Yanmar America
    voluntarily undertook would apply to foreseeable owners or
    operators       of   the   gray-market      tractor    Autrey       purchased.
    Obviously,      it was foreseeable to Yanmar America that Autrey,
    as an owner of a Yanmar gray-market tractor, needed to be
    warned of the safety hazards associated with the operation of
    a gray-market tractor or risk Autrey's being injured or killed
    while    operating     the   tractor.       Moreover,    it    was    just   as
    foreseeable that someone other than Autrey -- in this case
    Randy -- might operate the tractor and would also be in need
    of a warning via Autrey regarding the hazards associated with
    operating the tractor.          Thus, we conclude that the duty to
    warn of potential hazards associated with operating the gray-
    market tractor extended to Randy and that the trial court did
    31
    1130214
    not err as a matter of law in extending the duty to warn to
    him.
    II. Breach of the Duty to Warn
    Randy claims that Yanmar America breached its voluntarily
    undertaken duty to warn because: (1) Yanmar America's warnings
    were insufficient to warn of the safety hazard that actually
    caused the gray-market tractor to overturn, which was the
    propensity      of    the   tractor   to    roll   over    under   certain
    conditions because of its relative instability owing to its
    narrow wheel spacing and weight configuration or distribution,
    coupled with tires with higher tread patterns that raised the
    center of gravity of the tractor, and (2) because Yanmar
    America had failed to ensure that the safety warnings were
    disseminated in such a manner that they would actually reach
    the potential purchasers and users of the Yanmar gray-market
    tractors.
    As this Court noted       in Beasley v. MacDonald Engineering
    Co., 
    287 Ala. 189
    , 
    249 So. 2d 844
    (1971),8 liability for the
    breach     of   a    duty   voluntarily    undertaken     is   governed   by
    Restatement (Second) of Torts § 324A (1965), which states:
    8
    We have not been asked to overrule caselaw adopting
    Restatement (Second) of Torts § 324A (1965).
    32
    1130214
    "'Liability to third person for negligent
    performance of undertaking. One who undertakes,
    gratuitously or for consideration, to render
    services to another which he should recognize as
    necessary for the protection of a third person or
    his things, is subject to liability to the third
    person for physical harm resulting from his failure
    to exercise reasonable care to protect his
    undertaking, if
    "'(a)   his   failure   to   exercise
    reasonable care increases the risk of such
    harm, or
    "'(b) he has undertaken to perform a
    duty owed by the other to the third person,
    or
    "'(c) the harm is suffered because of
    reliance of the other or the third person
    upon the 
    undertaking.'" 287 Ala. at 193
    , 249 So. 2d at 487 (quoting Restatement
    (Second) of Torts § 324A). See also Commercial Union Ins. Co.
    v. DeShazo, 
    845 So. 2d 766
    (Ala. 2002).   In accordance with §
    324A(a), the trial court instructed the jury that Yanmar
    America could be held liable for negligently failing to warn
    Randy based on its voluntarily assuming a duty to warn only if
    "Yanmar America's negligence increased the risk of harm to
    Randy."
    Yanmar America argues on appeal that it did nothing to
    increase the risk of harm to Randy by issuing the safety
    33
    1130214
    notices in this case and by undertaking other activities to
    impede the importation, sale, and use of the gray-market
    tractors in the United States.          "Section 324A(a) applies only
    to the extent that the alleged negligence of the defendant
    'exposes the injured person to a greater risk of harm than had
    existed previously.'" Herrington v. Gaulden, 
    294 Ga. 285
    , 288,
    
    751 S.E.2d 813
    , 816 (2013) (quoting Taylor v. AmericasMart
    Real Estate, 
    287 Ga. App. 555
    , 559, 
    651 S.E.2d 754
    , 758
    (2007)).    Moreover, the "test is not whether the risk was
    increased over what it would have been if the defendant had
    not been negligent.        Rather, a duty is imposed only if the
    risk is increased over what it would have been had the
    defendant not engaged in the undertaking at all."                Myers v.
    United States, 
    17 F.3d 890
    , 903 (6th Cir. 1994).                 Liability
    can be imposed on one who voluntarily undertook the duty to
    act only where the actor "affirmatively either made, or caused
    to be made, a change in the conditions which change created or
    increased the risk of harm" to the plaintiff.              
    Id. See also
    Patentas v. United States, 
    687 F.2d 707
    , 717 (3d Cir. 1982)
    ("[T]he    comment   [c]    to   section    324A   makes     clear    that
    34
    1130214
    'increased risk' means some physical change to the environment
    or some other material alteration of the circumstances.").
    As mentioned above, Randy claims in part that Yanmar
    America breached the duty to warn that it had voluntarily
    undertaken by issuing insufficient safety warnings that failed
    to warn of the safety hazards that actually caused the tractor
    he was operating to roll over.         The evidence is undisputed
    that those safety warnings never reached Artec or Randy.
    Because neither Artec nor Randy ever saw the safety warnings,
    Yanmar America's failure to include more specific information
    regarding   the   hazards   of   operating   a   Yanmar   gray-market
    tractor could not possibly have increased the risk to Randy
    over the risk that already existed in the absence of a notice.
    See McMellon v. United States, 
    338 F.3d 287
    , 295 n.5 (4th Cir.
    2003)   (observing that "[t]he plaintiffs do not contend, nor
    could they, that the government, by posting signs that the
    plaintiffs did not see, increased the risk to the plaintiffs
    over that which they would have faced had no signs been
    posted"), vacated and remanded on other grounds, 
    387 F.3d 329
    (4th Cir. 2004).
    35
    1130214
    Randy       also   bases    his   argument    that   Yanmar   America
    breached the duty to warn on his claim that Yanmar America had
    failed to ensure that the safety warnings were disseminated in
    a manner by which they would actually reach the potential
    purchasers and users of the Yanmar gray-market tractors.               He
    points to the testimony of Trimm and Randy in support of this
    contention.      Trimm testified that if he had been warned that
    the Yanmar gray-market tractor was not designed for, and not
    safe to operate in, the United States, he would have "passed
    the information on" to Northside and would have offered to
    purchase the tractor back from Northside.                Randy testified
    that had he known of the stability issues associated with the
    Yanmar gray-market tractor he would not have used it.               Randy
    argues that Yanmar America's negligence in failing to ensure
    that the safety warnings were disseminated to Randy increased
    his risk of harm.       We disagree.
    Yanmar America conceded that it undertook a duty to warn
    owners    and    potential      purchasers   of   the    safety   hazards
    associated with the operation of a Yanmar gray-market tractor
    in the United States.          Yanmar America issued safety warnings
    and also undertook other activities to impede the importation
    36
    1130214
    and sale of gray-market tractors in the United States, the
    importations and gray-market sales being circumstances beyond
    its control.    Although it is undisputed that those safety
    warnings never reached Randy, the result is the same as if
    Yanmar    America   had   elected        not   to   undertake   any   such
    activities to warn the foreseeable users of the Yanmar gray-
    market tractors.    By issuing the safety warnings and failing
    to ensure that they were disseminated to Randy, Yanmar America
    exposed Randy to no greater a risk of harm than he would have
    been exposed to previously had Yanmar America chosen not to
    act in order to warn the potential users of the gray-market
    tractors.   
    Herrington, supra
    .
    We conclude that Randy failed to establish by substantial
    evidence that Yanmar America participated in an activity that
    increased his risk of harm over any risk of harm that would
    have existed had Yanmar America chosen not to warn potential
    users of the gray-market tractors in this case.             Accordingly,
    the trial court erred as a matter of law in denying Yanmar
    America's motions for a JML on Randy's failure-to-warn claim.
    Conclusion
    37
    1130214
    We reverse the judgment of the trial court and remand the
    case for the trial court to enter a judgment consistent with
    this opinion.
    REVERSED AND REMANDED.
    Stuart, Wise, and Bryan, JJ., concur.
    Parker, J., concurs specially.
    Murdock and Main, JJ., concur in the result.
    Moore, C.J., recuses himself.
    38
    1130214
    PARKER, Justice (concurring specially).
    I am not yet convinced that the "increases the risk of
    such harm" standard set forth in Restatement (Second) of Torts
    § 324A(a) (1965) and applied by the majority in this case
    applies to any and all voluntary-warning situations.
    39
    1130214
    MURDOCK, Justice (concurring in the result).
    I agree that nothing in the warnings posted by Yanmar
    America Corporation or in the physical notices mailed by it to
    dealers increased the risk of harm to anyone who might have
    seen    or   received   the   same,    much   less   someone   in   Autrey
    Nichols's or Randy Nichols's position. As a threshold matter,
    however, I question whether Yanmar America conceded that it
    understood a duty to warn any person (including Autrey and
    Randy) who did not happen upon its Web site postings or
    actually receive one of its mailings, and I am not persuaded
    that the evidence presented, including the testimony of Ryan
    Pott, supports a contrary conclusion.           I therefore concur in
    the result.
    40