Alabama Somerby, LLC, d/b/a Brookdale University Park IL/AL/MC Brookdale Senior Living, Inc. and Undrea Wright v. L.D., as next friend of E.D. ( 2023 )


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  • Rel: May 12, 2023
    Notice: This opinion is subject to formal revision before publication in the advance sheets of Southern
    Reporter. Readers are requested to notify the Reporter of Decisions, Alabama Appellate Courts,
    300 Dexter Avenue, Montgomery, Alabama 36104-3741 ((334) 229-0650), of any typographical or other
    errors, in order that corrections may be made before the opinion is printed in Southern Reporter.
    SUPREME COURT OF ALABAMA
    OCTOBER TERM, 2022-2023
    _________________________
    SC-2022-0828
    _________________________
    Alabama Somerby, LLC, d/b/a Brookdale University Park
    IL/AL/MC; Brookdale Senior Living, Inc.; and Undrea Wright
    v.
    L.D., as next friend of E.D.
    Appeal from Jefferson Circuit Court
    (CV-22-900852)
    SHAW, Justice.
    Alabama Somerby, LLC, d/b/a Brookdale University Park
    IL/AL/MC; Brookdale Senior Living, Inc.; and Undrea Wright, who are
    SC-2022-0828
    defendants in the action below, appeal from the Jefferson Circuit Court's
    order denying their motion to compel arbitration of the claims asserted
    against them by the plaintiff, L.D., as the next friend of her mother, E.D.1
    We reverse and remand.
    Facts and Procedural History
    Alabama Somerby and Brookdale Senior Living (collectively
    referred to as "Brookdale") operate an assisted-living facility for seniors
    ("the nursing home") in Jefferson County; Wright is the administrator of
    the nursing home.
    In December 2016, E.D. executed in Illinois both a durable "Power
    of Attorney for Property" ("the property POA") and a "Power of Attorney
    for Health Care" ("the health-care POA"). The property POA specifically
    named E.D.'s daughter, C.C., as E.D.'s agent and attorney-in-fact
    authorized to make decisions on E.D.'s behalf with respect to broad
    categories of personal business, including transactions, claims, and
    1For purposes of this appeal, the Court, pursuant to Rule 52, Ala.
    R. App. P., has used initials when referring to certain individuals to
    protect the anonymity of E.D., who is alleged to be the victim of sex
    offenses.
    2
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    litigation. It also included a specific authorization for "Estate and Long
    Term Care Planning" that authorized C.C. as follows:
    "Caregiver Agreements. I authorize my agent to enter
    into, execute, modify, alter or amend any contract agreement
    (for example, a Caregiver Agreement or Personal Services
    Contract) pertaining to my medical, personal or general care
    that I may require at my residence, assisted living facility,
    nursing facility, or in another's residence on my behalf."
    (Emphasis added.) The property POA further provided both that it would
    become "effective on the date [E.D.'s designated agent] determines that
    [E.D. is] unable to give prompt and intelligent consideration to financial
    decisions" and that any "such determination shall be made only with the
    concurring opinion of a physician who ha[s] examined or treated [E.D.]
    within the last three months of rendering such an opinion."
    The health-care POA similarly designated C.C. as E.D.'s "health
    care agent" with, among other powers, the authority to make health-
    related decisions, including "agreeing to admit [E.D.] to or discharge [her]
    from any hospital, home, or other institution." Pursuant to the health-
    care POA, L.D., E.D.'s other daughter, was named as an optional
    successor in the event that C.C. "is unable or does not want to make
    health care decisions for [E.D.]." The health-care POA further provided
    that "[o]nly one person at a time [could] serve as [E.D.'s] agent." Like the
    3
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    property POA, it expressed E.D.'s desire that C.C. become her health-
    care agent and "[m]ake decisions for [E.D.] only when [E.D. could not]
    make them for [herself]" and further specified:
    "The physician(s) taking care of [E.D.] will determine when
    [she lacks] this ability. Starting now, for the purpose of
    assisting … with … health care plans and decisions, [C.C.]
    shall have complete access to my medical and mental health
    records, the authority to share them with others as needed,
    and the complete ability to communicate with [E.D.'s]
    personal physician(s) and other health care providers,
    including the ability to require an opinion of [E.D.'s] physician
    as to whether [E.D. lacks] the ability to make decisions for
    [herself]."
    It appears undisputed that E.D. was competent at the time these powers
    of attorney were executed. 2
    On January 19, 2021, C.C. executed a "Transfer of Health Care
    Power of Attorney" ("the transfer POA"), purporting to transfer the
    health-care POA to L.D.:
    "Pursuant to the Health Care Power of Attorney signed
    by [E.D.] on December 14, 2016, I, [C.C.], am the appointed
    health care agent for [E.D.]. Effective January 30, 2021, I
    voluntarily relinquish my position as health care agent for
    2Although,  in her brief on appeal, L.D. suggests that the health-care
    POA also designated C.C. as E.D.'s legal guardian, the document instead
    merely indicated E.D.'s preference that C.C. be named as her guardian
    "[i]f a guardian of [her] person is to be appointed." There is nothing in
    the record before us indicating that actual proceedings to establish legal
    guardianship over E.D. were ever initiated in either Illinois or Alabama.
    4
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    [E.D.] and transfer this authority to the successor agent [L.D.]
    as directed by the above referenced Health Care Power of
    Attorney. This transfer of authority is effective until such time
    as [L.D.] is no longer able or willing to act as health care agent
    for [E.D.], at which time the authority will revert back to me
    and I will resume the position as health care agent for [E.D.]."
    In July 2021, then 81-year-old E.D., who had, by that time,
    purportedly been diagnosed as suffering generally from "dementia," was
    admitted to the nursing home. In connection with E.D.'s admission,
    Brookdale was provided, as part of its routine business practices in such
    circumstances, copies of the property POA, the health-care POA, and the
    transfer POA. Also at that time, C.C. executed all admission-related
    documentation on E.D.'s behalf, including, among others, a "Residency
    Agreement" ("the residency agreement") that contained an "Agreement
    to Arbitrate" ("the arbitration provision") providing, in pertinent part:
    "1. Any and all claims or controversies arising out of, or
    in any way relating to, this [Residency] Agreement or any of
    your stays at [the nursing home], excluding any action for
    involuntary transfer or discharge or eviction, and including
    disputes regarding interpretation, scope, enforceability,
    unconscionability, waiver, preemption and/or violability of this
    [Residency] Agreement, whether arising out of Local, State or
    Federal law, whether existing or arising in the future, whether
    for statutory, compensatory or punitive damages and whether
    sounding in breach of contract, tort or breach of statutory
    duties, or otherwise, irrespective of the basis for the duty or
    the legal theories upon which the claim is asserted, shall be
    5
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    submitted to binding individual arbitration … and shall not be
    filed in a court of law. The parties to this [Residency]
    Agreement further understand that a judge and/or jury will
    not decide their case.
    "2.   The parties hereby expressly agree that this
    Arbitration Provision, the Residency Agreement and the
    Resident's stays at [the nursing home] substantially involve
    interstate commerce, and stipulate that the Federal
    Arbitration Act ('FAA') shall exclusively apply to the
    interpretation and enforcement of this [Residency] Agreement,
    and shall preempt any inconsistent State law and shall not be
    reverse preempted by the McCarran-Ferguson Act; United
    States Code Title 15, Chapter 20, or other law. Any party who
    demands arbitration must do so for all claims or controversies
    that are known, or reasonably should have been known, by the
    date of the demand for arbitration, and if learned of during the
    course of the arbitration proceeding, shall amend the claims or
    controversies to reflect the same. All current damages and
    reasonably foreseeable damages arising out of such claims or
    controversies shall also be incorporated into the initial
    demand or amendment thereto. Except as otherwise stated
    explicitly herein, this Arbitration Provision is entered into
    pursuant to, is governed by, and must be interpreted and
    enforced under the [FAA]."
    (Emphasis omitted.)
    C.C.   executed   the   residency   agreement    as   E.D.'s   "Legal
    Representative" and referenced, as the supporting "legal authority" on
    which she relied in doing so, a "Financial Power of Attorney." A "Resident
    Move-In Record and Agreement" contemporaneously executed by C.C. as
    6
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    E.D.'s "Legal Representative and … Financially Responsible Party," as
    well as E.D.'s "daughter [and] POA," also identified L.D. as E.D.'s
    "daughter [and] healthcare POA." That same form identified, as reported
    by C.C., the sole "medical reason" that E.D. herself was "physically
    unable" to sign the admission documentation as "dementia."
    In March 2022, L.D. filed on E.D.'s behalf, in the Jefferson Circuit
    Court, a complaint against Brookdale and Wright ("the Brookdale
    defendants") and others, asserting various tort claims and seeking
    related damages premised on allegations that, following her admission to
    the nursing home, E.D. had been subjected to multiple sexual assaults
    both by other residents and by an employee of Brookdale. The complaint,
    which specifically alleged that E.D. was "legally incompetent" and
    "lacked mental capacity to consent to any sexual conduct," included the
    following footnote and accompanying citation to decisions from this Court
    on the doctrine of apparent authority:
    "[Brookdale] has an arbitration agreement that was
    signed by a daughter that had relinquished her rights as …
    [E.D.'s] healthcare power of attorney six (6) months prior to
    executing the agreement. [Brookdale] was aware that the
    individual had relinquished her rights and failed to have the
    proper healthcare power of attorney sign their agreement,
    which makes the agreement unenforceable. In order to enforce
    7
    SC-2022-0828
    an arbitration clause a party must have the signature of
    someone with a legal authority to act on their behalf for
    healthcare."
    In addition to filing responsive pleadings, the Brookdale defendants
    jointly moved to compel arbitration of L.D.'s claims against them or,
    alternatively, to dismiss the action without prejudice to allow those
    claims to proceed via arbitration. Citing the fact that the residency
    agreement containing the arbitration provision implicated interstate
    commerce and specifically referencing the property POA, the Brookdale
    defendants argued that C.C. explicitly had been granted authority to
    handle claims, litigation, or arbitration and/or to enter into contracts for
    medical or personal care on E.D.'s behalf, specifically including
    " 'caregiver agreements.' " The motion further alleged that, during the
    admission process and as required by the admission documentation, a
    copy of the property POA and the transfer POA had been presented to
    Brookdale as authorizing C.C. to act for E.D. and that C.C. had signed all
    admission agreements as the authorized legal representative of E.D.
    Thus, according to the Brookdale defendants, the arbitration provision
    was both valid and enforceable with respect to L.D.'s claims.
    Their motion was accompanied by, among other exhibits including
    8
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    the residency agreement, the affidavit testimony of Tara Bailey,
    Brookdale's marketing director, who attested to the following: "Based on
    documentation and information provided to Brookdale by [E.D.'s] family,
    [C.C.] … was designated to Brookdale as the person with the legal
    authority to sign documents on [E.D.'s] behalf."       Bailey's affidavit
    specifically referenced several places in the admission documents where
    C.C. was designated as E.D.'s " 'Legal Rep,' 'Guarantor,' and
    'daughter/POA.' " She further noted that E.D.'s removal from the nursing
    home in September 2021 was effected by means of a letter from C.C. as
    " 'POA for [E.D.]' " canceling the residency agreement on E.D.'s behalf.
    Copies of those documents were attached as exhibits to Bailey's affidavit.
    L.D. subsequently filed a response opposing the motion to dismiss
    or to compel arbitration. In that response, she did not appear to dispute
    either that a contract calling for arbitration existed, as the Brookdale
    defendants alleged, or that that contract implicated interstate commerce.
    She instead asserted that the arbitration provision was, under these
    facts, unenforceable to the extent that C.C. purportedly had entered into
    the agreement to arbitrate with a "healthcare provider" on E.D.'s behalf
    when, according to L.D., she was E.D.'s sole attorney-in-fact for health-
    9
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    care purposes under the health-care POA and transfer POA. L.D. further
    asserted that, as a result of her dementia, E.D. was not competent on the
    date the residency agreement containing the arbitration provision was
    executed. L.D.'s response included no accompanying medical evidence on
    the issue of E.D.'s competency in July 2021, when the residency
    agreement was executed.
    In further filings on the issue, the Brookdale defendants continued
    to maintain that C.C. had had explicit authority under the property POA
    to bind E.D. but contended, alternatively, that, even assuming that C.C.
    had lacked actual authority, which they disputed, the arbitration
    provision was nonetheless enforceable under the doctrine of apparent
    authority. As to apparent authority, the Brookdale defendants further
    asserted that L.D. had made no evidentiary showing demonstrating that
    E.D. was legally incompetent at the time of her admission to the nursing
    home. They further noted that, with respect to all of the treatment E.D.
    had received at the nursing home, C.C. had "specifically held herself out
    as her mother's legal representative" and had provided documentation
    supporting that she was E.D.'s legal representative.
    10
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    The trial court, following a hearing,3 denied the motion seeking to
    dismiss the action or to compel arbitration. The Brookdale defendants
    timely appealed, asserting that the trial court had erred by failing to
    order arbitration.    See Rule 4(d), Ala. R. App. P. Thereafter, L.D.
    unsuccessfully sought to supplement the record from the trial court to
    add affidavit testimony from E.D.'s treating physician aimed at
    establishing E.D.'s incompetency as of July 2021.
    Standard of Review
    " ' "[T]he standard of review of a trial court's
    ruling on a motion to compel arbitration at the
    instance of either party is a de novo determination
    of whether the trial judge erred on a factual or
    legal issue to the substantial prejudice of the party
    seeking review." Ex parte Roberson, 
    749 So. 2d 441
    , 446 (Ala. 1999). Furthermore:
    " ' "A motion to compel arbitration is
    analogous to a motion for summary
    judgment. TranSouth Fin. Corp. v.
    Bell, 
    739 So. 2d 1110
    , 1114 (Ala. 1999).
    The     party    seeking   to    compel
    arbitration has the burden of proving
    the existence of a contract calling for
    arbitration and proving that that
    contract evidences a transaction
    3A   transcript of the hearing was not included with the record on
    appeal.
    11
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    affecting interstate commerce.       
    Id.
    'After a motion to compel arbitration
    has been made and supported, the
    burden is on the non-movant to present
    evidence that the supposed arbitration
    agreement is not valid or does not apply
    to the dispute in question.' "
    " 'Fleetwood Enters., Inc. v. Bruno, 
    784 So. 2d 277
    ,
    280 (Ala. 2000) (quoting Jim Burke Auto., Inc. v.
    Beavers, 
    674 So. 2d 1260
    , 1265 n.1 (Ala. 1995)
    (emphasis omitted)).'
    "Vann v. First Cmty. Credit Corp., 
    834 So. 2d 751
    , 752-53
    (Ala. 2002)."
    Elizabeth Homes, L.L.C. v. Cato, 
    968 So. 2d 1
    , 3 (Ala. 2007).
    Discussion
    Citing principles of both actual and apparent authority, the
    Brookdale defendants contend on appeal that the trial court erred in
    denying their motion seeking to compel the parties to arbitrate. The
    parties dispute, as they did below, whether the property POA allowed
    C.C. to act as E.D.'s attorney-in-fact for purposes of executing the
    residency agreement or whether L.D. instead possessed that authority
    under the health-care POA. We pretermit discussion of C.C.'s actual
    authority because we conclude that, as the Brookdale defendants have
    argued below and on appeal, C.C. clearly had apparent authority to
    12
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    execute the residency agreement and thus bound E.D. to the arbitration
    provision. 4
    Here, C.C. executed all the documents required to admit E.D. to the
    nursing home in a representative capacity on E.D.'s behalf. In doing so,
    C.C. identified herself as E.D.'s legal representative and, for all that
    appeared, was fully authorized by E.D. to act, under the circumstances,
    on E.D.'s behalf. E.D. accepted the benefits of Brookdale's services under
    the residency agreement without objection. As the Brookdale defendants
    note, this Court, in Tennessee Health Management, Inc. v. Johnson, 
    49 So. 3d 175
     (Ala. 2010), considered the enforceability of an arbitration
    agreement under comparable circumstances. Specifically, in Johnson,
    the resident's daughter similarly signed all the documents required to
    4There  is no evidence before us indicating that, by their terms,
    either power of attorney became effective. Specifically, L.D. provided no
    evidence indicating that a physician had rendered the necessary opinion
    or determination regarding E.D.'s mental condition that would have
    triggered either the property POA or the health-care POA. If the powers
    of attorney were in fact effective, then it is clear that, although the
    health-care POA allowed E.D.'s health-care agent to make the medical
    decision to obtain treatment for E.D. at a hospital, nursing home, or other
    institution, the property POA gave C.C., at the time the residency
    agreement was executed, the power to enter into and execute a contract
    with an assisted-living or nursing-home facility to provide such
    treatment.
    13
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    admit the resident to the defendant nursing home -- including an
    agreement to arbitrate -- in various purported representative capacities,
    including as the "family member responsible for the resident" and as the
    resident's " 'Legal representative.' " 
    49 So. 3d at 176-77
    . When a dispute
    subsequently arose between the personal representative of the resident's
    estate and the defendant nursing home, the defendant nursing home,
    relying on the documents executed by the daughter on the resident's
    behalf, moved to compel arbitration.       The personal representative
    opposed that request on the grounds that the daughter had lacked a
    power of attorney providing her authority to act on the resident's behalf,
    that the daughter had signed all the admission documents in her
    personal capacity, and that the resident neither had signed anything nor
    had instructed the daughter to do so. 
    Id. at 177-78
    .
    In the ensuing appeal from the trial court's order refusing to enforce
    the arbitration agreement, this Court, in Johnson, explained:
    "Because [the resident] enjoyed the ease of checking into [the
    defendant nursing home] without the requirement that she
    sign anything, under circumstances in which no reasonable
    person could consider the admission possible without the
    intervention of an agent to act on [her] behalf, she thereby
    passively permitted [her daughter] … to appear to [the
    defendant nursing home] to have the authority to act on her
    behalf, and [the daughter's] apparent authority is, therefore,
    14
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    implied. See Carraway [v. Beverly Enters. Alabama, Inc.,]
    978 So. 2d [27] at 30 [(Ala. 2007)] ('Apparent authority "is
    implied where the principal passively permits the agent to
    appear to a third person to have the authority to act on [her]
    behalf." ' (quoting Treadwell Ford, Inc. v. Courtesy Auto
    Brokers, Inc., 
    426 So. 2d 859
    , 861 (Ala. Civ. App. 1983))).
    "[The personal representative of the resident's estate]
    relies upon the fact that [the resident] did not instruct [the
    daughter] to sign the admission documents on her behalf.
    Notwithstanding the absence of evidence indicating that [the
    resident] instructed [her daughter] to sign the admission
    documents on her behalf, there is no evidence indicating that
    upon entering [the defendant nursing home] or any time after
    her admission [the resident] ever signed any document
    obligating herself to pay for the services, that she ever
    objected to [her daughter's] having signed the admission
    documents, or that she understood that [the defendant
    nursing home] was treating her without charge, dispensing
    with the necessity for an agreement. Instead, [the resident]
    remained at [the defendant nursing home] …, accepting the
    benefits of the services rendered without objection or
    question. As was the case in Carraway, '[t]here is no evidence
    indicating that [the resident] had any objection to [her
    daughter's] acting on her behalf in admitting [the resident] to
    the nursing home.' 978 So. 2d at 31.
    "[The personal representative] also argues that [the
    resident] is not bound by the [arbitration] agreement because
    she did not sign it and she was not present when [her
    daughter] signed it. [The daughter's] claims, if any, may be
    subject to arbitration, [the personal representative] argues,
    but as a nonsignatory to the agreement, [the resident] could
    not be forced to arbitrate her claims. [The personal
    representative] relies upon Noland Health Services, Inc. v.
    Wright, 
    971 So. 2d 681
     (Ala. 2007). In Noland, a plurality of
    this Court held that a daughter-in-law's signature as the
    responsible party on a nursing-home arbitration agreement
    15
    SC-2022-0828
    was ineffective to bind the resident to the agreement. Noland
    is distinguishable from this case, however, because the
    nursing-home resident in Noland was mentally incompetent
    and could not authorize anyone to act on her behalf and
    because the daughter-in-law did not sign any document in the
    capacity of her mother-in-law's legal representative.
    "[The personal representative] also argues that [the
    daughter] did not have a power of attorney over [the resident]
    or any other legal authority to contractually bind [the
    resident] to the [arbitration] agreement. In Carraway, [the
    resident] executed a power of attorney a few weeks after she
    was admitted to the nursing home that gave [her brother]
    further authority to act on her behalf. The Court found that
    her execution of the power of attorney was further evidence
    suggesting that [the resident] approved of her brother's acting
    on her behalf when he signed the admission documents. 978
    So. 2d at 31. The arbitration agreement in Carraway did not
    call for the signature of a legal representative; likewise, the
    [arbitration] agreement [the daughter] executed did not
    require the signature of [the resident's] legal representative.
    The absence of a power of attorney in this case is not fatal to
    our conclusion that [the daughter] had the apparent authority
    to bind [the resident] at the time [the daughter] signed the
    admission documents in view of the evidence indicating that
    [the resident] passively permitted [her daughter] to act on her
    behalf.
    "Under these circumstances, [the defendant nursing
    home] proved the existence of a valid contract calling for
    arbitration and proved that the contract evidenced a
    transaction affecting interstate commerce. The trial court
    erred in denying the motion to compel arbitration."
    
    49 So. 3d at 180-81
    . Johnson clearly controls our decision in the present
    case.
    16
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    L.D., however, disputes the possibility of apparent authority
    attaching to C.C.'s actions because, she contends, "[t]he evidence is clear
    that [E.D.] could not make decisions on her own [as of her admission date
    and, thus, could not] provide any sort of apparent authority" to C.C.
    L.D.'s brief at 27. Contrary to that assertion, we see nothing establishing
    either E.D.'s incompetency or that she objected at any time to C.C.'s
    having executed the residential agreement on her behalf.
    "Before determining whether [the resident's family
    member] had the apparent authority to execute the
    agreement, the Court must decide whether [the resident], on
    whose behalf the agreement was signed, was mentally
    competent at the time [the family member] signed the
    agreement. [The defendant nursing home] argues that [the
    plaintiff] has not met her burden of proving [the resident's]
    incapacity. Specifically, [the defendant nursing home] argues
    that [the plaintiff] has failed to demonstrate that [the
    resident's] advanced age and dementia resulted in anything
    more than short-term memory loss.
    "In Troy Health & Rehabilitation Center v. McFarland,
    
    187 So. 3d 1112
     (Ala. 2015), this Court discussed the
    enforceability of an arbitration agreement and whether a
    nursing-home resident was mentally competent when he
    executed a durable power of attorney naming his nephew as
    his attorney-in-fact. We find the following reasoning from
    that case to be analogous:
    " ' "[T]he standard for determining
    whether a person is competent to
    execute a power of attorney is whether
    that person is able to understand and
    17
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    comprehend his or her actions. Queen
    v. Belcher, 
    888 So. 2d 472
    , 477 (Ala.
    2003). The burden initially falls on the
    party claiming that the person who
    executed the power of attorney was
    incompetent when he or she executed
    the power of attorney. 
    Id.
     If, however,
    it is proven that the person who
    executed the power of attorney was
    habitually or permanently incompetent
    before executing the power of attorney,
    the burden shifts to the other party to
    show that the power of attorney was
    executed during a lucid interval. Id."
    " 'Yates v. Rathbun, 
    984 So. 2d 1189
    , 1195 (Ala. Civ.
    App. 2007).'
    "
    187 So. 3d at 1119
    .
    "We held that the presumption is that every person has
    the capacity to understand until the contrary is proven.
    McFarland, 
    187 So. 3d at
    1119 (citing Yates v. Rathbun, 
    984 So. 2d 1189
    , 1195 (Ala. Civ. App. 2007), Thomas v. Neal, 
    600 So. 2d 1000
    , 1001 (Ala. 1992), and Hardee v. Hardee, 
    265 Ala. 669
    , 
    93 So. 2d 127
     (1956)). The Court differentiated between
    the burden of proving permanent incapacity and temporary
    incapacity. Specifically, we held that proof of incapacity
    " ' " ' "at intervals or of a temporary character would
    create no presumption that it continued up to the
    execution of the instrument, and the burden would
    be upon the attacking party to show [incapacity] at
    the very time of the transaction." ' " Wilson v.
    Wehunt, 
    631 So. 2d 991
    , 996 (Ala. 1994) (quoting
    Hall v. Britton, 
    216 Ala. 265
    , 267, 
    113 So. 238
    , 239
    (1927) (emphasis added)).'
    18
    SC-2022-0828
    "McFarland, 
    187 So. 3d at 1119
    .
    "Thus, a party seeking to avoid a contract based on the
    defense of incapacity must prove either permanent incapacity
    or contractual incapacity at the very time of contracting. See
    Ex parte Chris Langley Timber & Mgmt., Inc., 
    923 So. 2d 1100
    , 1106 (Ala. 2005). The party seeking to avoid the
    contract bears the burden of proving incapacity to contract by
    a preponderance of the evidence. See Hester v. Hester, 
    474 So. 2d 734
    , 736 (Ala. Civ. App. 1985).
    "This Court recognizes that [the resident's] diagnosis of
    dementia, by itself, does not establish permanent incapacity.
    McFarland, 
    187 So. 3d at
    1120 (citing Ex parte Chris Langley
    Timber, 
    923 So. 2d at 1106
    ). Although it may be apparent
    that [the resident's] dementia was chronic in nature as
    distinguished from temporary, it is not so apparent that the
    state of [his] dementia constituted 'permanent incapacity' as
    that term is used to describe the mental incapacity necessary
    to justify the avoidance of the arbitration provision. See Ex
    parte Chris Langley Timber, 
    923 So. 2d at 1106
    . The Court is
    unable to discern from the medical records whether [the
    resident's] mental-health condition had progressed to the
    level of 'permanent incapacity' by the time he was admitted
    …. [Physician's] notes indicate that [the resident's] dementia
    caused no more than short-term memory loss. … [H]owever,
    the record also indicates that [the resident's] condition was
    'slowly progressive' and that he was able to follow commands
    and sometimes converse with the physician. Thus, this Court
    cannot conclude that [the plaintiff] has overcome her burden
    of proving that [the resident's] condition rose to the level of
    permanent incapacity as that term is used under the law to
    void a contract.
    "The more important question is whether [the plaintiff]
    has overcome her burden of demonstrating contractual
    incapacity ' " ' "at the very time of the transaction." ' " '
    McFarland, 
    187 So. 3d at 1119
     (quoting Wilson v. Wehunt,
    19
    SC-2022-0828
    
    631 So. 2d 991
    , 996 (Ala. 1994), quoting in turn Hall v.
    Britton, 
    216 Ala. 265
    , 267, 
    113 So. 238
    , 239 (1927))."
    Stephan v. Millennium Nursing & Rehab Ctr., Inc., 
    279 So. 3d 532
    , 539-
    41 (Ala. 2018) (footnote omitted; initial emphasis added). Accordingly,
    under Alabama law generally, only incompetent, nonsignatory nursing-
    home residents lack the capacity to authorize anyone to act on their
    behalf and are not bound by arbitration agreements executed by the
    resident's representative. See 
    id.
     See also Kindred Nursing Ctrs. E.,
    LLC v. Jones, 
    201 So. 3d 1146
    , 1153 (Ala. 2016).
    In the present case, the Brookdale defendants established that an
    agreement providing for arbitration exists and that the agreement
    affected interstate commerce. See Elizabeth Homes, 
    supra.
     The burden
    shifted to L.D. to counter with evidence demonstrating that arbitration
    provision was either invalid or inapplicable to the parties' dispute.
    In her response opposing enforcement of the arbitration provision,
    L.D. made only unsupported representations that E.D. was not
    competent in 2021. Notably, despite allegedly holding E.D.'s health-care
    POA and having "complete access to [E.D.'s] medical and mental health
    records," L.D. presented no medical evidence demonstrating E.D.'s legal
    incompetency -- or even any explanation of E.D.'s symptoms or anecdotes
    20
    SC-2022-0828
    evidencing her purported deteriorated mental state. This contrasts with
    Stephan, supra, in which the Court ultimately held that the plaintiff had
    adduced sufficient evidence establishing the resident's incompetency,
    including affidavit testimony relaying accounts of the resident's
    confusion, loss of cognition, and lack of comprehension; medical records
    indicating the resident's inability to converse with medical personnel
    regarding the circumstances of his care; and evidence indicating the
    resident's potential mental impairment following a major surgery. Id. at
    541.
    We do note, as L.D. argues, that a diagnosis of dementia, at the very
    least, may suggest intervals of mental incompetency that might render a
    resident incapable of bestowing authority to act on the resident's behalf
    or of ratifying such actions. In the present case, however, the record
    contains    no   evidence   demonstrating     anything    other   than   an
    unsubstantiated, informal diagnosis that E.D. was suffering from
    generalized "dementia and cognitive issues" and a corresponding request
    that, following admission to the nursing home, E.D. be housed in the
    "memory care" unit as opposed to the "assisted living" portion of the
    nursing home. See Troy Health & Rehab. Ctr. v. McFarland, 
    187 So. 3d 21
    SC-2022-0828
    1112, 1119 (Ala. 2015) (plurality opinion) (" 'The presumption is that
    every person is sane, until the contrary is proven.' … Additionally,
    ' " 'proof of insanity at intervals or of a temporary character would create
    no presumption that it continued up to the execution of the instrument,
    and the burden would be upon the attacking party to show insanity at
    the very time of the transaction.' " ' " ( citations omitted)). Cf. TitleMax
    of Alabama, Inc. v. Falligant, 
    328 So. 3d 244
    , 255 (Ala. 2020) (plurality
    opinion) ("[E]vidence indicating that [an individual] suffers from an
    undefined mental illness, that she lacks the ability to manage her
    financial affairs, and that she did not understand the terms of the
    contracts is not sufficient evidence to create a genuine question of fact as
    to whether she is permanently incapacitated and, thus, unable to
    contract."). Thus, L.D. failed to establish that E.D. did not -- or could not
    -- understand that she was, in acquiescing without objection to C.C.'s
    actions, bestowing apparent authority.
    Accordingly, because the trial court erred in denying the Brookdale
    defendants' request to compel arbitration, we reverse the trial court's
    order denying the motion to compel arbitration and remand the case for
    further proceedings consistent with this opinion.
    22
    SC-2022-0828
    REVERSED AND REMANDED.
    Parker, C.J., and Bryan, Mendheim, and Mitchell, JJ., concur.
    23