Maricopa County Sheriff's Office v. Maricopa County Employee Merit System Commission , 211 Ariz. 219 ( 2005 )


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  •                     SUPREME COURT OF ARIZONA
    En Banc
    MARICOPA COUNTY SHERIFF'S OFFICE, )     Arizona Supreme Court
    )     No. CV-04-0046-PR
    )
    Plaintiff-Appellant, )     Court of Appeals
    )     Division One
    v.               )     No. 1 CA-CV 03-0028
    )
    MARICOPA COUNTY EMPLOYEE MERIT    )     Maricopa County
    SYSTEM COMMISSION, and DANIEL     )     Superior Court
    JUAREZ,                           )     No. CV 2002-001305
    )
    Defendants-Appellees. )
    )     O P I N I O N
    __________________________________)
    Appeal from the Superior Court of Maricopa County
    No. CV 2002-001305
    The Honorable Gary Donahoe, Judge
    REVERSED; REMANDED WITH INSTRUCTIONS
    Memorandum Decision of the Court of Appeals, Division One
    No. 1 CA-CV 03-0028
    VACATED
    RICHARD M. ROMLEY, FORMER MARICOPA COUNTY ATTORNEY            Phoenix
    ANDREW THOMAS, MARICOPA COUNTY ATTORNEY
    By   Mary C. Cronin, Deputy County Attorney
    Attorneys for Maricopa County Sheriff’s Office
    KUTAK ROCK, L.L.P.                                      Scottsdale
    By   Michael W. Sillyman
    David M. Park
    Attorneys for Maricopa County
    Employee Merit System Commission
    BIHN & McDANIEL, P.L.C.                                       Phoenix
    By   Martin A. Bihn
    Donna M. McDaniel
    And
    LAW OFFICE OF LOYD C. TATE                                                              Phoenix
    By   Loyd C. Tate
    Attorneys for Daniel Juarez
    J O N E S, Justice
    ¶1             Daniel      Juarez,      a    Maricopa          County     merit          system
    employee, worked as a detention officer at the Madison Street
    Jail.     He also worked in an extra-duty capacity as an employee
    of the Maricopa County Sheriff’s Office (the “MCSO”), assigned
    to work at the Gran Mercado Swap Meet in Phoenix.                                 During the
    evening of February 11, 2001, two individuals were arrested at
    the swap meet on suspicion of criminal activity and brought to
    the   sheriff’s       field     office.         Juarez,      assisted        by     a    deputy
    sheriff, took the two detainees to the sheriff’s transport van.
    ¶2             Each     detainee     was     handcuffed          in     front,          with     a
    separate    pair      of   handcuffs        connecting       the      two.         The    first
    entered the van, but the second resisted and began yelling and
    swearing at Juarez.             Juarez grabbed the detainee by his shirt
    and pushed him into the van, prompting the detainee to kick
    Juarez    in    the     upper    thigh      and      groin     area.         The    detainee
    continued to yell and swear at him.                    Juarez then lost composure
    and struck the detainee four to five times with a closed fist.
    He aimed for the face.
    ¶3             As   Juarez      threw     the       punches,    the     deputy          grabbed
    Juarez’    arm,       attempting     to     restrain      him      both      verbally          and
    2
    physically.        Juarez       pulled    his      arm    away    and        struck    at   the
    detainee at least two more times.
    ¶4           Based on this incident, the MCSO terminated Juarez’
    employment.        Although Juarez had been disciplined in 1995 for
    using excessive force on an inmate, MCSO did not rely on the
    earlier incident in imposing discipline.                     The discipline, based
    on   undisputed      facts,       was    consistent         with    MCSO           policy   and
    practice that an employee who strikes a physically restrained
    detainee     is     subject       to     discipline         up     to        and     including
    discharge.
    ¶5           Juarez       appealed       the       termination      decision          to     the
    Maricopa        County        Employee        Merit      System     Commission              (the
    “Commission”)       which,      after     an    adversary        proceeding          before   a
    hearing officer who made recommendations, concluded that some
    measure    of     discipline      was    appropriate,        but        that       termination
    from employment was disproportionate to the offense of striking
    a handcuffed detainee.                The Commission also disagreed with the
    MCSO’s determination that Juarez’ past employment record was
    unimportant.
    ¶6           The      Commission          reversed          Juarez’            termination,
    reinstated him to his position, and reduced discipline to a
    fifteen-day       suspension.           The    MCSO      appealed       to    the     superior
    court,     which,        in     its     appellate         capacity,          affirmed        the
    3
    Commission’s decision.             The MCSO then appealed to the court of
    appeals    which,    in    a   2-1       memorandum      decision,        affirmed        the
    judgment    of    the     superior        court,    citing        deference          to   the
    Commission’s decision as the standard of review.                          The MCSO then
    petitioned for review in this Court.                         We have jurisdiction
    pursuant    to      Article        6,     Section       5(3),       of     the       Arizona
    Constitution, Rule 23 of the Arizona Rules of Civil Appellate
    Procedure, and Arizona Revised Statutes (“A.R.S.”) section 12-
    120.24.
    I.
    ¶7          We granted review to clarify the role of the Maricopa
    County Employee Merit System Commission when a merit system
    employee    challenges         a    disciplinary          action         taken       by   the
    employee’s appointing authority.                In today’s opinion, we define
    the   standard    of    review       by    which    the      Commission,         a    quasi-
    judicial, fact-finding body, must process appeals in cases that
    involve employee discipline.
    ¶8          The     employer,       referred       to   in    the    statute         as   the
    “appointing      authority,”        is    authorized         to   take     disciplinary
    action against merit system employees by written order stating
    the reasons for the action.                  A.R.S. § 11-356(A);1 see Pima
    1
    A.R.S. § 11-356(A) (2001) states,
    4
    County v. Pima County Merit Sys. Comm’n, 
    186 Ariz. 379
    , 381,
    
    923 P.2d 845
    ,   847      (App.   1996)   (“Logan”).        An    employee
    dissatisfied with the decision of the appointing authority may
    appeal to the Commission, A.R.S. § 11-356(B),2 whose authority
    under the statute is broadly stated as the power to “affirm,
    modify or revoke the order.”            A.R.S. § 11-356(C).3
    ¶9             Following a hearing in which evidence is presented de
    novo,    the    duty   of    the   Commission   is   to   apply   the   correct
    _____________________________
    Any officer or employee in the classified civil
    service may be dismissed, suspended or reduced in
    rank or compensation by the appointing authority
    after appointment or promotion is complete only by
    written order, stating specifically the reasons for
    the action. The order shall be filed with the clerk
    of the board of supervisors and a copy thereof shall
    be furnished to the person to be dismissed, suspended
    or reduced.
    2
    A.R.S. § 11-356(B) (2001) states,
    The officer or employee may within ten days after
    presentation to him of the order, appeal from the
    order through the clerk of the commission. Upon the
    filing of the appeal, the clerk shall forthwith
    transmit the order and appeal to the commission for
    hearing.
    3
    A.R.S. § 11-356(C) (2001) states,
    Within twenty days from the filing of the appeal, the
    commission shall commence the hearing and either
    affirm, modify or revoke the order.      The appellant
    may appear personally, produce evidence, have counsel
    and, if requested by the appellant, a public hearing.
    5
    standard under which the case must be reviewed.              While § 11-
    356(C) grants the Commission broad authority (“affirm, modify
    or revoke”), the statute is silent as to the standard of review
    to be applied in appeals to the Commission.
    ¶10          Because the statute is silent, we turn to the rules
    of procedure adopted by Maricopa County to be applied in all
    Commission    proceedings.     Rule   10.16   of   the   Maricopa     County
    Employee Merit System Rules sets forth a standard of review
    that restricts the Commission’s remedial powers to cases in
    which the action appealed from was “arbitrary or taken without
    reasonable cause.”4     That standard, applicable to the Maricopa
    County   Commission,5   was   unchallenged    by   any   party   to    these
    proceedings.
    4
    Rule 10.16 states, in relevant part,
    If, after the hearing, a majority of the Commission
    members present at the meeting where the vote is
    taken determine that the action appealed from was
    arbitrary or taken without reasonable cause, the
    appeal shall be sustained; otherwise the appeal shall
    be dismissed.
    (Emphasis added.)
    5
    Both Maricopa and Pima Counties, by reason of population
    in excess of 250,000, are required by statute to create a
    “merit system council” (referred to in Maricopa County as a
    “commission”) and to adopt “rules and regulations” to ensure
    orderly process and to “[h]ear and review appeals from any
    [disciplinary] order of the department head” brought by a merit
    system law enforcement employee.    A.R.S. §§ 38-1002 to 1007
    (2001).   Rules adopted by counties for the orderly processing
    6
    II.
    ¶11          In the instant case, the Commission acknowledged the
    Rule 10.16 standard — “arbitrary or taken without reasonable
    cause” — but strayed from its proper application.                  It reduced
    Juarez’ termination to a fifteen-day suspension on the basis
    that discipline is necessarily “arbitrary and capricious” if it
    is “so greatly disproportionate to the offense . . . that it is
    shocking    to     one’s   sense   of   fairness.”      Merit     Commission’s
    Findings of Fact, Conclusions of Law and Order at 17.
    ¶12          The     “shocking”     standard,        based   on      perceived
    disproportionality between the seriousness of the offense and
    the severity of punishment, is not found in any statute or rule
    _____________________________
    of merit system appeals vary among the counties. In a separate
    opinion issued today by this court, Pima County v. Pima County
    Merit Sys. Comm’n, ___ Ariz. ___, ___ P.3d ___ (2005), we
    address the Pima County merit system rule, the counterpart to
    Maricopa’s Rule 10.16, which contains a “just cause” standard
    of review.    Contrary to the Maricopa rule, the Pima County
    standard   gives   the  council   wide   discretion to   modify
    disciplinary action that the council, in its judgment, finds
    “too severe.”    Maricopa County did not grant its commission
    such broad latitude. As today’s two opinions demonstrate, the
    divergent rules between counties may, and often will, produce
    divergent results on very similar facts. Nevertheless, because
    the statute is silent as to a standard of review, we conclude
    that either approach is consistent with the mandate in A.R.S. §
    38-1003 that county merit system commissions adopt rules
    consistent with “recognized merit system principles of public
    employment.” For a discussion of the meaning of that language,
    see id. at ___, ¶¶ 14-16, ___ P.3d at ___.
    7
    in    Arizona       and    appears    to   have       been    a     creation     of   court
    decisions.           The    dilemma   this      standard      presents      is    that    to
    determine whether a disciplinary order is “shocking to one’s
    sense of fairness” calls for subjective analysis, effectively
    engaging        the        Commission      in       a       determination        of      the
    appropriateness of a disciplinary action as measured against
    the seriousness of the offense, thereby opening the door to a
    substitution of the Commission’s judgment for that of the MCSO.
    In contrast, Rule 10.16, given its plain meaning, creates an
    objective       standard,      requiring        the     employer’s      discipline       be
    upheld unless “arbitrary or taken without reasonable cause.”
    Rule    10.16       limits     the    Commission        to     a    deferential       role,
    requiring       a     determination        within       fixed       legal   parameters.
    Properly stated, the Commission’s role is strictly an objective
    one.     It     requires       deference       to     the    appointing     authority’s
    decision in all cases in which the appointing authority has
    complied with the Rule 10.16 standard.                             Disposition of this
    case therefore depends on a correct understanding of what the
    Rule 10.16 standard is, and how it should be applied.
    III.
    ¶13           By way of background, we note that the Commission’s
    initial task is to create a record and to ascertain the facts.
    Generally,          the    employer     must        prove     the     essential       facts
    8
    warranting discipline by a preponderance of the evidence.              The
    disciplined employee, of course, is entitled to challenge any
    or all factual assertions through his or her own evidence.
    When it is determined from the evidence that some level of
    discipline is warranted, the Commission then reviews the action
    taken   by   the   appointing   authority,   not   in   a   broad   context
    requiring that the severity of discipline be measured against
    the seriousness of the offense, but in a narrow and deferential
    context under a Rule 10.16 analysis, whether the action, viewed
    objectively, was “arbitrary or taken without reasonable cause.”
    ¶14          The terms “arbitrary” and “without reasonable cause”
    have been defined in our jurisprudence.        In Arizona, “arbitrary
    action” has been characterized as “unreasoning action, without
    consideration and in disregard of the facts and circumstances.”
    Pima County v. Pima County Merit Sys. Comm’n, 
    189 Ariz. 566
    ,
    568, 
    944 P.2d 508
    , 510 (App. 1997) (“Mathis”) (quoting Tucson
    Pub. Sch. Dist. No. 1 of Pima County v. Green, 
    17 Ariz. App. 91
    , 94, 
    495 P.2d 861
    , 864 (1972) (“Green”).                 An “arbitrary”
    action is one taken “capriciously or at pleasure,” or an action
    taken “without adequate determining principle.”               Black’s Law
    Dictionary 104 (6th ed. 1990).        Similarly, the phrase “without
    reasonable cause” indicates the lack of evidence sufficiently
    strong to justify a reasonable person in the belief that the
    9
    acts charged are true.             See 
    Mathis, 189 Ariz. at 568
    , 944 P.2d
    at 510 (“If the Merit Commission determines the evidence does
    not support the charge giving rise to the action taken, it must
    revoke the [disciplinary] order because the action taken was
    arbitrary or taken without reasonable cause.”).
    ¶15            Both   terms    —    “arbitrary”     and   “without      reasonable
    cause”    —    require    analysis     by    reference    to   these    governing
    principles.       The role of the Commission is thus limited as a
    matter of law.           The Rule 10.16 standard does not permit the
    Commission to substitute its independent judgment simply on the
    belief    that    a     reduced     level    of   discipline    would    be    more
    appropriate to the offense.
    ¶16            By imposing a fifteen-day suspension, the Commission
    obviously believed that some discipline was justified.                        That
    being    the    case,    if   the   discipline     originally    imposed      falls
    within the permissible range, it would be unlikely the action
    could be seen as arbitrary.6                Ariz. Dep’t of Corr. v. State
    6
    Only in a rare situation can a punishment be found
    arbitrary   when  it  falls   within  the   permissible  range.
    Arbitrariness can arise, for example, when similarly situated
    employees receive differing sanctions for the same offense.
    See Pinal County v. Pinal County Employee Merit Sys. Comm’n,
    
    211 Ariz. 12
    , 18, ¶ 18, 
    116 P.3d 624
    , 630 (App. 2005) (“Serb”).
    Moreover, on admittedly rare occasions, a punishment could be
    so unreasonably disproportionate to the offense as to be
    arbitrary and without reasonable cause. Cf. State v. DePiano,
    
    187 Ariz. 27
    , 31, 
    926 P.2d 494
    , 498 (1996) (noting that this
    Court’s exercise of its statutory power to modify sentences
    10
    Pers. Bd., 
    202 Ariz. 598
    , 600, ¶ 10, 
    48 P.3d 1208
    , 1210 (App.
    2002).      Similarly, if the record contains credible evidence,
    either by admission or by sufficient proof, that the employee
    in fact committed acts warranting some level of discipline, it
    can scarcely be said that discipline within the permissible
    range was taken without reasonable cause.
    ¶17          Admittedly,        reasonable    minds      may    differ      on   the
    appropriateness of one discipline over another.                       That people
    may   differ,     however,      bolsters     the    notion     that   discipline,
    initially     imposed    within    standards       and   policies     set   by   the
    appointing authority, should not be disturbed merely because a
    reviewing body sees it as disproportionate.                      In an earlier
    case, the court of appeals correctly explained the proper role
    of an administrative commission when providing review of an
    agency decision:
    In determining whether an administrative agency has
    abused its discretion by acting in an arbitrary and
    capricious manner, we review the record to determine
    whether there has been ‘unreasoning action, without
    consideration  and   in  disregard  for   facts  and
    circumstances; where there is room for two opinions,
    the action is not arbitrary or capricious if
    exercised honestly and upon due consideration, even
    _____________________________
    within a permitted statutory range will only be exercised in a
    “rare” case and that “we had not seen such a case in years”)
    (overruled in part on other grounds, State v. Davis, 
    206 Ariz. 377
    , 384, 
    79 P.3d 64
    , 71 (2003)). Neither such circumstance is
    presented in this case.
    11
    though   it  may   be  believed              that     an      erroneous
    conclusion has been reached.’
    Maricopa County v. Gottsponer, 
    150 Ariz. 367
    , 372, 
    723 P.2d 716
    , 721 (App. 1986) (quoting Petras v. Ariz. State Liquor Bd.,
    
    129 Ariz. 449
    , 452, 
    631 P.2d 1107
    , 1110 (App. 1981) and 
    Green, 17 Ariz. App. at 94
    , 498 P.2d at 864).
    ¶18        The court of appeals majority in the instant case
    relied on Gottsponer.            There, a nurse employed at the Maricopa
    Medical    Center     was       demoted     and     placed     on     a     six-month
    performance review 
    cycle. 150 Ariz. at 368-69
    , 723 P.2d at
    717-18.      On     appeal,       the    Commission        reduced    the     nurse’s
    discipline to a two-day suspension.                 
    Id. at 369, 723
    P.2d at
    718.    The superior court affirmed the Commission’s order.                         
    Id. at 369-70, 723
    P.2d at 718-19.
    ¶19        The    court     of    appeals       reversed    and     reinstated      the
    employer’s disciplinary order, correctly pointing out that the
    duty of the Commission is not to substitute its own judgment,
    but only to determine whether the appointing agency had abused
    its discretion by acting arbitrarily or unreasonably.                         
    Id. at 370, 373,
    723 P.2d at 719, 722.
    ¶20        Although       the     result    in    Gottsponer        appears    to    be
    correct, the opinion contains the language of the “shocking to
    one’s sense of fairness” standard that has led to confusion in
    subsequent decisions:
    12
    [W]here the finding of guilt is confirmed and
    punishment has been imposed, the test is whether such
    punishment is ‘so disproportionate to the offense, in
    the light of all the circumstances, as to be shocking
    to one’s sense of fairness.’
    
    Id. at 372 (quoting
    Petras, 129 Ariz. at 452
    , 631 P.2d at 1107,
    and 17 Cameron St. Rest. Corp. v. N.Y. State Liquor Auth., 
    399 N.E.2d 907
    , 909 (N.Y. 1979)).               Viewed in context, this language
    was most likely an imprecise attempt at further defining the
    “arbitrary        and   without      reasonable      cause”   standard.        That
    imprecision, while well intentioned, has unfortunately led to
    the Commission decision we review today, where the Commission
    in    effect    held,     applying    the    “shocking”   standard,     that   its
    collective sense of fairness could be substituted for that of
    the appointing authority.7
    ¶21            The standard, “shocking to one’s sense of fairness,”
    is    not   the    test   under   Rule      10.16.     Indeed,   that     standard
    7
    See also Serb, in which Division Two of our court of
    appeals reviewed a Pinal County disciplinary order terminating
    a county detention officer for striking a fully restrained
    inmate. The Pinal County merit commission, under a standard of
    review similar to the Maricopa County standard, (“arbitrary or
    taken without reasonable 
    cause”), 211 Ariz. at 16
    n.7, ¶ 
    9, 116 P.3d at 628
    , determined that the officer’s termination was
    shocking to one’s sense of fairness and that the termination
    should be revoked and the officer reinstated to his job.    The
    court of appeals disagreed and upheld the termination. 
    Id. at 19, ¶
    22, 116 P.3d at 631
    . While, as in Gottsponer, the result
    appears to be correct, the court nevertheless approved the
    review standard that included disproportionality that is
    “shocking to one’s sense of fairness.”    
    Id. at 17, ¶
    15, 116
    P.3d at 629
    .
    13
    conflicts with the rule in that it permits analysis by the
    Commission      based     on     perceived      disproportionality       without
    deference to the appointing authority.                     Rule 10.16, on the
    other hand, is narrowly tailored and creates a standard that
    requires deference.           The “shocking” standard, when applied as
    part of the Rule 10.16 analysis, effectively encourages the
    Commission to review the employer’s discipline from its own
    perspective when the penalty happens to bother the individual
    consciences     of    Commission     members.       Such    review    process   is
    inconsistent with Rule 10.16.            Thus, to the extent Gottsponer
    and its progeny are inconsistent with the rationale of today’s
    opinion, we disapprove of those decisions.
    IV.
    ¶22          The     MCSO’s    discipline    of   Juarez     fell     within    the
    permissible range set by its disciplinary policy and there was
    evidence   to      support     it.   There   is     no    contention    that    the
    discipline      was    different     from    that    imposed     on     similarly
    situated employees, nor can it be suggested that the discipline
    is so unreasonably disproportionate to the offense as to be
    arbitrary or without reasonable cause.                   The determination was
    made on the basis that Juarez lacked the self-restraint needed
    to work in close proximity to detainees.                   When an officer is
    unwilling or unable to use sound judgment concerning the level
    14
    of force required to maintain control of restrained detainees,
    the employer has discretion to impose discipline and to select
    the appropriate level.               When that determination is made, the
    Commission,        given     Rule        10.16,     may       not    then     invoke      the
    “shocking” standard that permits an independent judgment on the
    basis of disproportionality between the level of discipline and
    the seriousness of the offense.
    ¶23           We   therefore        hold    that       the    Commission      erred      as   a
    matter of law when it reversed the MCSO’s dismissal of Juarez.
    We    further      hold    that     disciplinary          appeals     brought      to     the
    Commission in Maricopa County are to be reviewed under Rule
    10.16 without reference to the standard, “shocking to one’s
    sense of fairness.”
    DISPOSITION
    ¶24           For the reasons set forth, the memorandum decision of
    the   court     of   appeals        is    vacated       and    the    judgment      of    the
    superior court is reversed.                  Because the Commission exceeded
    its   legal     authority,        and    because       the    decision      to   discharge
    Juarez   was       neither    arbitrary       nor       taken       without      reasonable
    cause,   we     remand       this    matter       to    the     superior      court      with
    instructions that the Commission be ordered to reinstate the
    discipline imposed by the MCSO.
    15
    ¶25       Because Juarez is not the prevailing party in these
    proceedings, he is not entitled to attorneys’ fees.   His motion
    for fees is denied.
    ______________________________________
    Charles E. Jones, Justice (Retired)
    CONCURRING:
    _______________________________________
    Ruth V. McGregor, Chief Justice
    _______________________________________
    Rebecca White Berch, Vice Chief Justice
    _______________________________________
    Michael D. Ryan, Justice
    _______________________________________
    Andrew D. Hurwitz, Justice
    16