Kellogg Brown & Root Services, Inc. ( 2018 )


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  •                ARMED SERVICES BOARD OF CONTRACT APPEALS
    Appeal of --                                     )
    )
    Kellogg Brown & Root Services, Inc.              )      ASBCA No. 58175
    )
    Under Contract No. DAAA09-02-D-0007              )
    APPEARANCES FOR THE APPELLANT:                          Jason N. Workmaster, Esq.
    Raymond B. Biagini, Esq.
    Alejandro L. Sarria, Esq.
    Patrick J. Stanton, Esq.
    Covington & Burling LLP
    Washington, DC
    APPEARANCES FOR THE GOVERNMENT:                         E. Michael Chiaparas, Esq.
    DCMA Chief Trial Attorney
    Carol Matsunaga, Esq.
    Senior Trial Attorney
    Defense Contract Management Agency
    Carson, CA
    OPINION BY ADMINISTRATIVE JUDGE SCOTT
    Kellogg Brown & Root Services, Inc. (KBR) appealed under the Contract Disputes
    Act (CDA), 41 U.S.C. §§ 7101-7109, from the contracting officer's (CO's) final decision
    denying its claim for subcontractor costs and asserting an $11,483,487 claim against it for
    subcontractor costs the government paid to KBR under a task order (TO) issued under the
    subject indefinite-delivery, indefinite-quantity (IDIQ) contract with the U.S. Army for
    logistical support. Previously, the Board denied KBR's motion for summary judgment
    that the government's claim was time-barred by the CDA's six-year statute of limitations
    and we granted the government's cross-motion for summary judgment that its claim was
    not time-barred, after a hearing on the motions. Kellogg Brown & Root Services, Inc.,
    ASBCA No. 58175, 15-1BCA135,988 (KBR IV). We denied KBR's motion for
    reconsideration as untimely. Kellogg Brown & Root Services, Inc., ASBCA No. 58175,
    15-1 BCA ,r 36,075. Thereafter, the Board conducted a hearing on entitlement and
    quantum. For the reasons that follow, we deny the appeal.
    FINDINGS OF FACT
    The Contract, Task Order No. 59, and Regulations
    1. Effective 14 December 2001, the U.S. Army awarded the subject IDIQ contract to
    Brown & Root Services pursuant to the Army's Logistics Civil Augmentation Program
    (LOGCAP). The contract (hereafter sometimes the "LOGCAP III" contract) was a negotiated
    services type. It required KBR, among other things, to provide combat services support,
    including dining facility (DF AC) services, for overseas contingency operations. 1 TOs could
    be issued on a firm-fixed-price or cost-reimbursement basis. On 1 August 2003 the contract
    was novated to KBR, a subsidiary of Kellogg Brown & Root, Inc. 2 (R4, tab 1 at 1; compl. and
    answer 1 103)
    2. The contract incorporated by reference the Federal Acquisition Regulation (FAR)
    52.216-7, ALLOWABLE COST AND PAYMENT (MAR 2000) clause (R4, tab 1 at 36), which
    provides in part:
    (a) Invoicing. The Government shall make payments
    to the Contractor when requested as work progresses ... in
    amounts determined to be allowable by the [CO] in
    accordance with Subpart 31.2 of the [FAR] in effect on the
    date of this contract[41and the terms of this contract.. ..
    (b) Reimbursing costs. (1) For the purpose of
    reimbursing allowable costs ... the term "costs" includes
    only-
    (ii) When the Contractor is not delinquent in paying
    costs of contract performance in the ordinary course of
    business, costs incurred, but not necessarily paid, for-
    (A) Supplies and services purchased directly for the
    contract and associated financing payments to subcontractors,
    provided payments will be made-
    1
    A "contingency operation" refers to a military operation as defined in FAR 2.101.
    2
    The record includes other iterations of the contractor's name. For ease we use "KBR."
    3   Support for this and other fact findings, regarding facts the parties have not disputed, is also
    found in the parties' motion papers, cited in the Board's Statement of Facts in KBR IV.
    Citations to the motion papers are not repeated here.
    4
    In this decision we apply the regulations in effect upon the date of contract award.
    2
    ( 1) In accordance with the terms and conditions of a
    subcontract or invoice ....
    3. The referenced FAR Subpart 31.2 provides in part:
    31.201-2 Determining allowability.
    (a) The factors to be considered in determining whether
    a cost is allowable include the following:
    ( 1) Reasonableness.
    (2) Allocability.
    (3) Standards promulgated by the CAS [Cost
    Accounting Standards] Board, if applicable; otherwise,
    generally accepted accounting principles and practices
    appropriate to the particular circumstances.
    (4) Terms ofthe contract.
    (5) Any limitations set forth in this subpart.
    (d) A contractor is responsible for accounting for costs
    appropriately and for maintaining records, including
    supporting documentation, adequate to demonstrate that costs
    claimed have been incurred, are allocable to the contract, and
    comply with applicable cost principles in this subpart and
    agency supplements. The [CO] may disallow all or part of a
    claimed cost which is inadequately supported.
    31.201-3 Determining reasonableness.
    (a) A cost is reasonable if, in its nature and amount, it
    does not exceed that which would be incurred by a prudent
    person in the conduct of competitive business .... No
    presumption of reasonableness shall be attached to the
    incurrence of costs by a contractor. If an initial review of the
    facts results in a challenge of a specific cost by the [CO] or
    3
    the [CO' s] representative, the burden of proof shall be upon
    the contractor to establish that such cost is reasonable.
    (b) What is reasonable depends upon a variety of
    considerations and circumstances, including-
    ( 1) Whether it is the type of cost generally recognized
    as ordinary and necessary for the conduct of the contractor's
    business or the contract performance;
    (2) Generally accepted sound business practices,
    arm's-length bargaining, and Federal and State laws and
    regulations;
    (3) The contractor's responsibilities to the
    Government, other customers, the owners of the business,
    employees, and the public at large; and
    (4) Any significant deviations from the contractor's
    established practices.
    4. The contract also incorporated by reference the FAR 52.232-17, INTEREST (JUN 1996)
    clause (R4, tab 1 at 37), which provides in part:
    (a) ... [A]ll amounts that become payable by the
    Contractor to the Government under this corttract. .. shall bear
    simple interest from the date due until paid unless paid within
    30 days of becoming due. The interest rate shall be the
    interest rate established by the Secretary of the Treasury as
    provided in Section 12 of the [CDA], which is applicable to
    the period in which the amount becomes due ... , and then at
    the rate applicable for each six-month period as fixed by the
    Secretary until the amount is paid.
    (b) Amounts shall be due at the earliest of the following
    dates:
    ( 1) The date fixed under this contract.
    (2) The date of the first written demand for payment
    consistent with this contract.. ..
    4
    5. The LOGCAP III contract's Statement of Work (SOW), attachment 001 to the
    contract, provided under paragraph 7.0, Government Directives and Applicable Documents:
    7.1 General. The Contractor is obligated to follow and
    adhere to the Governing directives and applicable documents
    as listed in the contract and the SOW. Supplements or
    amendments to those documents shall be considered to be in
    full force and effect upon receipt by the Contractor, except
    when such document is deemed to cause an increase or
    decrease in the cost of contract performance. In such event,
    the Contractor shall inform the [CO] in writing prior to
    implementation of such supplement or change. If applicable, a
    negotiated change in contract price shall be made to the mutual
    satisfaction of both the Contractor and Government prior to
    implementation of the change.
    (Bd. ex. 1 at 28)
    6. Attachment 002 to the contract, section H, Special Contract Requirements-
    continued, provides in part at section H-13 Management:
    The [CO] is the only authorized official who shall increase,
    decrease, or alter the scope of work to be performed, and any
    orders or instructions interpreted by the contractor as
    impacting the scope or cost of the contract.
    The contractor shall comply, and shall ensure that all
    deployed employees, subcontractors, subcontractors[']
    employees, invitees and agents comply with pertinent Service
    and Department of Defense directives, policies and
    procedures ....
    (Bd. ex. 2 at 1)
    7. Effective 13 June 2003 the Army issued cost-plus-award-fee TO No. 59 to KBR,
    for logistics and life support services necessary to support Operation Iraqi Freedom (OIF).
    The performance period, as extended, expired on 30 April 2005. (R4, tab 2) The procuring
    contracting officer (PCO) from the Army's Support Command in Rock Island, Illinois (ASC),
    delegated administrative contracting officer (ACO) authority to the Defense Contract
    Management Agency's (DCMA's) Command-San Antonio, which sub-delegated the
    authority to DCMA Middle East. Under the sub-delegation, the ACO was to be co-located
    with the contractor and to be its single point of contact for all contract administration
    requirements under the SOW and other mission-related tasks. The delegated authority
    5
    excluded taking any action that involved changing the TO's value or the contract's
    performance period. (Supp. R4, tab 200 at 1, tab 201 at 1)
    Site H-3, Subcontracting, Letters of Technical Direction, Modification No. 14
    8. SOW, Change 5, incorporated into TO No. 59 by Modification (Mod.) No. 06,
    effective 3 October 2003, required KBR to provide DFAC services at over 25 Iraqi sites,
    including Qaiyara Mosul West, site H-3. The SOW, paragraph 1.0, provided that services
    for each site were specified "in accordance with the site population." (R4, tab 3 at 63) For
    site H-3 the SOW specified a minimum of 5,200 personnel. Under SOW paragraph 1.4,
    unless otherwise specified, all SOW increases, decreases or modifications were to be
    directed by the ACO. (R4, tab 3 at 55, 63, 95, see tab 4 at 106) Under paragraph H.8.1 of
    SOW Change 5, KBR was to:
    [P]rovide, emplace, operate and maintain food service
    facilities, provide food service management operations to
    accommodate the base camp population, serving 4 meals per
    day IA W applicable Army regulations and the command's
    meal cycle for the area.
    (R4, tab 3 at 97) SOW Change 6 VI0.2 to TO No. 59, dated 3 November 2003, reflected
    headcounts for DFAC purposes at site H-3 at two levels, 4,300 and 2,200, for a total of 6,500
    (app. supp. R4, tab 31 at 1522).
    9. KBR first subcontracted for DFAC services at site H-3 with The Event Source. In
    early 2004, KBR solicited bids for a replacement subcontract. (App. supp. R4, tab 29,
    subtabs B, C, see tab 100 at 2477, notes 1, 11) KBR and Gulf Catering Co. (GCC) executed
    Subcontract No. SK00425 (SK425) on 8 February 2004. It was dated 5 February 2004 and
    effective on 14 February 2004. (R4, tab 4 at 101, 105, tab 17 at 421) Under the subcontract
    GCC was to prepare and serve an estimated 5,400 meals per meal period (four per day) at site
    H-3. The performance period ended on 13 February 2005. The subcontract had fixed monthly
    prices for the DFAC facility, daily labor rates, and monthly prices for equipment at total
    estimated not-to-exceed (NTE) prices based upon the 5,400 headcount. (R4, tab 4 at 105-06) If
    quantities were to "increase or decrease for a sustained period," the charges could be adjusted
    within 10 days' notice by either party (id. at 103). The subcontract stated:
    NOTE: [GCC] will invoice and be paid for Actual
    Headcount only. The Projected Headcount section on the
    "Projected Daily Headcount Sheet and Actual Headcount"
    attachment is for planning and preparation purposes only.
    6
    The incorporated form entitled "Projected Daily Headcount
    Sheet and Actual Headcount" MUST be completed on a daily
    basis ....
    Under a Subsistence Prime Vendor (SPY) program, GCC was to eliminate food costs on
    5 April 2004. (Id.)
    10. BG Carter Ham, USA, who was the Commander, Headquarters, Task Force
    Olympia, Mosul, Iraq, sent a memorandum dated 9 February 2004 to the Commander of the
    Combined Joint Task Force 7, BG Scott West, USA, who was the director oflogistics for
    the combined task force, with theater-level responsibility for all logistics operations in Iraq.
    BG West was responsible for oversight of the LOGCAP planning cell. (R4, tab 5 at 118;
    tr. 1/18, see tr. 1/33) BG Ham sought approval to increase headcount-based LOGCAP
    services at base camp H-1 and to decrease them at other sites, including H-3, due to
    population shifts from OIF 1 to OIF 2 (R4, tab 5 at 118-19). The memorandum included
    headcounts that reflected the shifts. Except for H-1, the headcounts at each of the H sites,
    including H-3, were reduced. For H-3, the headcount was reduced from 6,500 to 1,422, a
    reduction of 5,078-the largest reduction of all of the H sites. 5 The memorandum stated
    that the headcount generated by OIF 2 was "still not 100%" (id. at 118), and there could be
    adjustments at H-1 and H-2. There was no mention of any anticipated adjustment at H-3.
    The memorandum stated that the cost impact would be minimal as the request was to
    readjust resources, not to create additional requirements.
    11. Effective 4 January 2004, stated to be in conformance with FAR Subpart 1.6,
    DCMA Iraq appointed Lt Col Russell J. Blaine, USAF, 6 as a CO, to assume the duties of an
    ACO under FAR 42.302 (with an irrelevant exception) and a DCMA Directive (supp. R4,
    tab 202). FAR 1.602-l(a), upon which KBR relies, provides that COs may bind the
    government only to the extent of their delegated authority. FAR 42.302 lists numerous
    contract administration functions of an AC0. 7 As one example, FAR 42.302(a)(67) includes
    supporting the program, product and project offices regarding program reviews, program
    status and program performance. Lt Col Blaine arrived in Iraq on 4 January 2004. He
    served as the ACO and Commander, DCMA Northern Iraq and reported to BG West.
    (Tr. 1/17-18)
    12. KBR has placed the meaning of contract "value" at issue (see finding 7). In
    Lt Col Blaine's experience, the "value" of a contract varies depending upon contract type.
    Firm-fixed-price contracts have a stated dollar value; cost-reimbursement contracts have an
    5   KBR contended in its claim that, at this time, the number was 5,400, not 6,500 (R4, tab 17 at
    421 ), but 6,500 was a combined figure (see finding 8).
    6   Lt Col Blaine retired from the Air Force in June 2009 and worked in the private sector as of
    the hearing (tr. 1/8, 15).
    7   FAR 42.302 refers to a "CAO" (contract administration office). See FAR 42.301.
    7
    estimated contract value-Le., the estimated cost to perform the work; and negotiated
    contracts can be in a negotiated amount plus an award fee. TO No. 59 had a negotiated value
    of approximately $3 billion, plus 2 "incremental leaps," while Lt Col Blaine was the ACO.
    (Tr. 1/27) We accept Lt Col Blaine's assessment of the "value" of TO No. 59 while he was
    the ACO.
    13. By email of 17 February 2004, Lt Col Blaine sent "LETTER OF TECHNICAL
    DIRECTION 04-59-CJTF7-03, (H Site Planning Figures)" dated 15 February 2004, signed
    by him on 17 February (hereafter "February LOTD"), to James Ray, KBR's Director of
    Contracting, located at its Regional Support Office in Baghdad, Iraq. The email was copied
    to others, including U.S. Army MAJ Ramona McCaa. Under a six-month assignment
    beginning in November 2003 MAJ McCaa served as the field ACO for the H sites. She was
    stationed at the Mosul Airfield in Iraq (after about a month's introductory period in Kuwait).
    (R4, tab 5 at 114; tr. 1/25, 28, 62, 75, 79)
    14. The February LOTD referred to the LOGCAP III contract, TO No. 59 and
    BG Ham's 9 February 2004 memorandum, which it appended. The LOTD stated that, in
    accordance with that memorandum, "KBR is requested to use the following planning figures
    for sites Hl through HS until further notice" (R4, tab 5 at 114) (emphasis added). The
    figures were the same as those in BG Ham's memorandum, including 1,422 for site H-3.
    The LOTD stated that:
    The effect of this request is to change H 1 from a site receiving
    SOW para 8.20 services to a site entitled to SOW 8.0 services.
    Please begin providing para 8.0 level services to Site HI, and
    appropriately adjust the levels of population-based service
    dedicated to sites H2-H5.l 81
    (R4, tab 5 at 114) The February LOTD stated that the government believed it was within
    the contract's scope; the cost impact should be minimal as services were "reallocated from
    shrinking sites" (id.); and KBR was to submit, within five days, the increase or decrease in
    its original estimated cost, a schedule leading to the successful conclusion of the effort,
    proposed performance criteria, and suggested changes to the SOW necessitated by the
    effort. The LOTD stated that KBR was to contact Lt Col Blaine for contractual questions.
    There is no evidence that KBR ever contacted Lt Col Blaine with questions; or suggested
    that the February LOTD was not within TO No. 59's scope or changed its value; or that
    KBR submitted any increase or decrease in its estimated costs or proposed changes to the
    8   The SOW Change 5 did not have a paragraph 8.0 or 8.20. According to Lt Col Blaine, the
    information was likely pulled from a planning document that the government had been
    working on with KBR (R4, tab 3 at 97-98; tr. 1/48-49). Subsequently, Mod. No. 14
    did contain those paragraphs (see finding 36).
    8
    SOW as a result of the LOTD; or that KBR contemporaneously questioned Lt Col Blaine's
    authority to issue the LOTD.
    15. LOTDs were the vehicles the government frequently used to provide direction,
    including planning data, to KBR for in-scope contract requirements. They were fairly
    commonly used under IDIQ contracts to adjust the level of service expected or provided.
    Lt Col Blaine testified that, as ACO, he was authorized to issue LOTDs. (Tr. 1/26, 31) He
    could issue direction within the contract's scope but could not modify that scope. Formal
    modifications had to come from the PCO. (Tr. 1/47, 67)
    16. Once Lt Col Blaine issued an LOTD, his ACOs in the field "worked these
    issues" for him (tr. 1/34 ). His expectation was that an LOTD would be carried out, unless
    there were questions. As he described it, "that was the precedent. That was the way that we
    worked. In order to achieve a lot of the things we were achieving that was the structure that
    we used." (Tr. 1/35) The LOTD would issue and it would be executed unless there were
    questions. If there were questions or challenges, he was in almost daily contact with his
    ACOs, including MAJ McCaa, and believed he would have heard something through the
    LOGCAP cell or the ACO involved. He also had very close daily contact with KBR,
    including with James Ray, Craig McGuiness, and John Reddy. He did not recall anyone
    from KBR asking him about the implementation of the February LOTD. (Tr. 1/35-36,
    67-68, 82-83)
    17. As Lt Col Blaine described:
    We also had a KBR planning cell, a leadership echelon,
    at Camp Victory who we met with daily. Mr. James Ray,
    Mr. Craig McGuiness, we met with them daily and had many,
    many discussion[s] on ... the issues, the challenges of
    performing the work that was on contract, as well as the
    emerging requirements that we were reviewing, primarily
    driven from the transition from [OIF 1 to OIF 2].
    (Tr. 1/25) There was a lot of concern about the transition from OIF 1 to OIF 2. According to
    Lt Col Blaine, BG West had mentioned that it was "likely to be the most challenging logistical
    maneuver in military history" (tr. 1/28). In Lt Col Blaine's view,
    [The February LOTD] would not have caught [KBR]
    cold. This would have been provided to likely James Ray
    based upon what was weeks, perhaps months, of preparatory
    discussions about this.
    And it would have [been] shared with them that, based
    upon the likelihood bed-down concept of the incoming unit,
    9
    there would be some increases in feeding data at certain sites
    and some decrement at others.
    (Tr. 1/30)
    18. MAJ McCaa testified that when she received the February LOTD, she gave a
    copy to Gerald Warner, who was KBR's project manager for the Mosul area (see, e.g., R4,
    tab 17 at 44 7; tr. 1/84, 88, 2/62). MAJ McCaa discussed food quality at the DFAC sites with
    Mr. Warner but never discussed headcounts with him. She visited site H-3 but not too often
    due to the dangers of travelling in the violent conditions then prevalent in Iraq. (See tr. 1/82)
    19. Executing LOTDs was Mr. Warner's "number one priority" (tr. 2/65). His
    testimony about whether he received the February LOTD was equivocal, but he ultimately
    testified that he was sure that he had received it (tr. 2/65-66, 69). This is supported by
    MAJ McCaa's testimony that he asked her when the LOTD was to become effective-i.e.,
    when the headcounts were going to decrease or increase-and that she believes she told him
    that "we have to wait until we get further clarification [from Lt Col Blaine]" (tr. 1/86).
    Mr. Warner testified that she did not get back to him on this issue before he left in
    May 2004. There is no testimony or other evidence that Mr. Warner ever attempted to
    follow up with MAJ McCaa or that he inquired of Lt Col Blaine about the February LOTD,
    as it directed regarding questions.
    20. KBR's DFAC operations team used a requisition package to transmit headcount
    information pertaining to subcontract requirements. It would include the subcontract scope
    of work, which would include the headcount requirement. (Tr. 2/95) Mr. Warner was not
    aware of any KBR requisition package issued to its procurement department directing them
    to use the 1,422 figure for site H-3 (tr. 2/67-68). Mr. Warner was not involved with KBR's
    subcontracts but he attributed the lack of a requisition package from KBR to its still being
    in the process of determining what path to take. In testimony apparently based upon
    hearsay, which weakened its import, he stated that there were a lot of different sources of
    information about the status of site H-3, once listed as an enduring site, and who would be
    located there. This involved different changing numbers, including the new number 1,422.
    (Tr. 2/68-71)
    21. Mr. Warner had no question about the validity of the February LOTD. He just
    sought clarification. He never received any direction from the government to provide for a
    different headcount at site H-3 than 1,422. (Tr. 2/70-71) When asked by government
    counsel whether KBR "could simply disregard the direction of the LOTD without
    consulting with the government," Mr. Warner responded: "No, ma'am, absolutely not"
    (tr. 2/73).
    10
    22. By email of 22 February 2004, Roy I. Maggard II, identified as "Area Operations
    Manager, H Sites" for KBR's LOGCAP III contract9 and located at the same Mosul Airfield
    as MAJ Mccaa until July 2004 (tr. 1/93, 2/76-77), asked her:
    [C]an you send me the LTD's from Dec till now or just any
    that are outstanding. With that I will start tracking on [them
    and] ensuring they get accomplished and will keep you more
    informed of the status on each.
    (R4, tab 17 at 444) MAJ McCaa testified that she gave Mr. Maggard "the LOTDS that I had,"
    but she did not provide him with the February LOTD (tr. 1/92). Her alleged reasoning was:
    A I did not give him [the February LOTD] because in
    my opinion they already had it.
    Q And why did you think they already had it?
    A Because from the email I had .. .James Ray was on
    there.
    Q And who is James Ray?
    A ... He works for KBR. So, he would give things
    down to Gerald Warner.
    And Gerald would discuss it and say, well, I received
    this. Is this true?
    (Tr. 1/92-93) In context, we infer that the email MAJ McCaa referred to was Lt Col Blaine's
    February LOTD to Mr. Ray and others. MAJ McCaa's testimony concerning her reason for
    not providing the February LOTD to Mr. Maggard in response to his request for outstanding
    LOTDs was not particularly persuasive and differs from her prior testimony that she gave the
    February LOTD to Mr. Warner directly (finding 18). Regardless, she also pointed out that
    she had referenced the February LOTD in LOTDs she had issued herself, such as a
    23 February 2004 LOTD to Mr. Warner (finding 24; app. supp. R4, tab 43 at 1896; tr. 1/99).
    23. Mr. Maggard'sjob as KBR's operations manager for the H sites was to track
    KBR's requirements and services. He had no responsibility for subcontracts. His job did not
    relate specifically to headcounts but he received headcount information from time to time,
    including from any type of government change that issued and from working with the camp
    mayor. (Tr. 2/77-78, 82, 84) The term "mayor" referred to a camp's commander. Camp
    9
    Mr. Maggard had a "Halliburton.com" email address.
    11
    commanders were not COs and had no authority to modify contract requirements or to direct
    KBR. (Tr. 1/32, 41-43, 100-01) Mr. Maggard acknowledged contemporaneous receipt of
    the February LOTD, albeit apparently not from MAJ McCaa (tr. 2/79, 81). Thereafter, on a
    routine site visit to H-3 with MAJ McCaa and others, while there was no discussion about
    specific headcounts, Mr. Maggard recalled, in testimony reflecting double hearsay, to which
    we give little weight, that some government personnel told the camp mayor that they had
    heard that headcounts were increasing rather than decreasing (tr. 2/79-80). Like Mr. Warner,
    Mr. Maggard was not aware of any KBR requisition package issued to its procurement
    department directing them to use the 1,422 figure for site H-3. He never asked MAJ McCaa
    if the February LOTD had been rescinded. Although he did not recall discussing the matter
    with her, Mr. Maggard did not recall having any concerns about whether the February LOTD
    should be followed regarding revising the headcounts at the H sites. While he was in Mosul,
    no KBR official mentioned to him that there was any question about whether the February
    LOTD was defective. (Tr. 2/82-83, 85)
    24. MAJ McCaa issued a subsequent LOTD dated 23 February 2004 to Mr. Warner
    providing that, in accordance with Lt Col Blaine's February LOTD, KBR was to use the
    stated planning figures for site H-1 until further notice (app. supp. R4, tab 43 at 1896). The
    figures were the same as in the February LOTD. MAJ McCaa's LOTD added that
    "[s]pecifically, KBR is authorized to provide, install and operate and maintain an additional
    food service facility for Hl" (id.). MAJ McCaa did not intend for this LOTD to rescind the
    February LOTD. It was to clarify the February LOTD. Mr. Warner never inquired of her
    about her 23 February 2004 LOTD. (Tr. 1/87)
    25. DCAA's Iraq Branch Office (IBO) issued a Memorandum for Distribution dated
    25 February 2004 on the subject "Early Alert on [KBR] DFAC Subcontracting Practices
    Relating to [LOGCAP III]." The distribution list covered several DCMA and other offices,
    and included Lt Col Blaine. The memorandum's focus was upon KBR's use of fixed-price
    subcontracts and billing methodologies that might not be in the government's best interests.
    (App. supp. R4, tab 44)
    26. In response to DCAA's concerns about subcontract pricing (below), in early 2004
    KBR sent Charles Carr, a subcontract administrator and supply chain manager, among other
    things, to Kuwait to head up a "DFAC Tiger Team" to review KBR's subcontracts for DFAC
    services in Iraq and Kuwait (tr. 2/87, 88-89, 91-92). KBR tried to arrive at a pricing
    structure that would accommodate the ability to change the headcount for which the
    subcontractor would get paid. The team developed a new subcontract format involving
    pricing bands and different pricing categories within the bands, which it discussed with the
    PCO and DCAA by conference call in about March 2004. (Tr. 2/92-93) Mr. Carr was not
    aware of the Tiger Team's ever receiving a KBR requisition to change the headcount at
    site H-3 to 1,422. Mr. Carr opined that, although he thought it would be difficult, KBR
    might have been able to negotiate with GCC to lower its price to reflect lower headcounts.
    He never tried to do so. (Tr. 2/100)
    12
    27. Regardless of MAJ McCaa's failure to include the February LOTD in response
    to Mr. Maggard's request for copies of outstanding LOTDs, KBR does not deny that it
    received the LOTD contemporaneously and we find that it did. This is evident from the
    hearing testimony cited above and corroborated by the fact that KBR incorporated the
    revised headcounts for each of the H sites listed in the February LOTD into revised requests
    for proposals, except for site H-3. By 12 March 2004 KBR had awarded subcontracts,
    signed by Mr. Carr, for each of the other H sites. They provided for DFAC services for the
    camp populations listed in the February LOTD. (R4, tab 5; supp. R4, tabs 203-10)
    28. On 8 March 2004 Lt Col Blaine emailed "LOTD 04-59-CJTF7-08, (DFAC
    Planning)" (hereafter the "March LOTD") to KBR's Contract Administrator, Troy Vesper,
    acting on behalf of Mr. Ray, and to government personnel, including MAJ McCaa (app. supp.
    R4, tab 49 at 1954-55; tr. 1/36). The LOTD, which referred to the LOGCAP III contract and
    TO No. 59, appended a 1 March 2004 memorandum which included a spreadsheet of "the
    new OIF 2 feeding requirement" (app. supp. R4, tab 49 at 1956) at 38 DFAC sites, including
    the H sites. The memorandum stated:
    1. CJTF-7 population has shifted and requires an evaluation of
    current feeding capacities to revise DFAC requirement under
    [TO] 59. This review of OIF 2 population for each site will
    need to be validated by the MSC G4 and separate S4 staff.
    Once validated, adjustment to current LOGCAP services will
    be changed to meet the requirements. MSC was tasked to
    highlight unit and permanent population count for both
    temporary and enduring camps in order to validate feeding
    requirement for OIF 2.
    2. The following spreadsheet is the new OIF 2 feeding
    requirement that resulted from FRAGO 288 and will need
    approval prior to issue to change-LOTD.
    (App. supp. R4, tab 49 at 1956) The spreadsheet listed the OIF 2 requirement at site H-3 as
    1,422, the same as in the February LOTD (id. at 1957). BG West signed the memorandum as
    approved (id. at 1956).
    29. Lt Col Blaine's March LOTD stated:
    1. This memo provides information to assist KBR in
    determining DFAC headcount planning. The attached
    memo was signed by BG West, CJTF-7 C4. KBR is
    requested to acknowledge that the numbers provided are
    an estimate, and that KBR's on-site management staff
    13
    should continue to coordinate closely with camp mayors
    to obtain the most accurate current headcount. Only
    through close coordination with the mayors can KBR
    ensure they have reasonable estimates for meal
    preparation, mermite preparation, satellite headcount, and
    seating needs.
    (R4, tab 49 at 1955) The LOTD added that the government believed the action was within the
    contract's scope and that, as the OIF 2 footprint decreased, and with the advent of the SPV
    program, the overall estimated contract cost should decrease. The LOTD provided that KBR
    was to contact Lt Col Blaine if there were questions or concerns. The March LOTD did not
    rescind the February LOTD. (Tr. 1/88-89)
    30. Mr. Carr recalls receiving the February LOTD and believes he saw it in
    February 2004. He was not concerned whether it should be followed. He did not believe
    that the March LOTD had any effect upon the February LOTD. (Tr. 2/102-03, 105)
    31. There is no evidence that a camp mayor ever purported to direct KBR to change
    the February or March LOTDs' 1,422 headcount for site H-3 or that KBR ever questioned
    Lt Col Blaine about the 1,422 headcount for H-3 directed in those LOTDs.
    32. The February and March LOTDs did not mention subcontract pricing. Lt Col Blaine
    and MAJ McCaa did not know anything about KBR's subcontract pricing at the time of the
    LOTDs. (Tr. 1/59-60, 95)
    33. On 10 April 2004, KBR and GCC executed Change Order No. 1 to SK425, due to
    the SPV program, under which food at DF AC facilities was to be provided by a contractor
    under direct contract with the government. The change reduced the NTE value of DF AC
    operations at site H-3 by $3,003,518. Among other things, it revised meal prices to reflect
    actual days of service and implemented a new pricing structure to correspond with two stated
    camp population ranges: 4,501-5,500 and 5,501-6,500, referred to by the parties as
    "headbands." Change Order No. 1 did not provide pricing for or refer to the February and
    March LOTDs' 1,422 figure for site H-3. The new pricing methodology was applied
    retroactively to subcontract inception. (R4, tab 6 at 120, 124; app. supp. R4, tab 29, subtab I
    at 876-79)
    34. The average headcount at the DFAC at site H-3 during March 2004 was 812;
    during April 2004 it was 847; during May 2004 it was 1,119; during June 2004 it was 1,259;
    for July 2004 through 13 February 2005 it ranged from 1,278 to 1,844; and for 14 February
    2005 through 30 April 2005 it ranged from 1,844 to 2,353. KBR, along with the government
    and GCC, signed rosters showing the actual headcount for each meal at site H-3 during these
    periods, such that KBR was aware of the actual headcounts. KBR nonetheless paid its
    14
    subcontractor GCC for a camp population of 5,400 throughout these periods. (Gov't
    undisputed proposed fact findings (PFF) Nos. 13, 17, 19, 22, 24 with record citations)
    3 5. On or about 24 April 2004 MAJ McCaa and KBR discussed a "Contract
    Compliance Analysis H-Sites" schedule. MAJ McCaa did not prepare the schedule and
    she was not sure who had. Section 8.0 of the schedule was entitled "BASE CAMP
    SUPPORT SERVICES MORE THEN [sic] 1,800 HEAD COUNT." Subsection 8.17
    was entitled "DINING FACILITY (DFAC) OPERATIONS: Appendix B." Site H-3 was
    identified as "In Compliance." MAJ McCaa informed KBR that she agreed with the
    information in the schedule, including the "In Compliance" reference. (R4, tab 17 at
    459-60; tr. 1/90-91) However, she testified that her agreement was not based upon
    headcounts, but upon food policy. When she was discussing the schedule with KBR,
    MAJ McCaa did not question the identification of site H-3 as a camp with more than a
    1,800 headcount. She did not know the headcounts at the DFA Cs or the headcounts that
    KBR was asking its subcontractors to serve and she did not discuss headcounts with
    anyone at KBR at that time. MAJ McCaa never saw a DF AC subcontract, DFAC
    subcontract invoice, or KBR invoice. (Tr. 1/91-92, 98)
    36. Mod. No. 14, signed and effective on 11 May 2004, 10 incorporated SOW Change 7
    V3 into TO No. 59 (R4, tab 7 at 130). Under paragraph 8.17, "DINING FACILITY (DF AC
    OPERATIONS)," Change 7 stated:
    8.17.1. The contractor shall provide, install, operate and
    maintain food service facilities (IA W Appendix B, this SOW)
    to accommodate the permanent and transient base camp
    populations, serving 4 meals per day IA W applicable Army
    regulations and the command's meal cycle for the area.
    (Id. at 144) The referenced Appendix B gave a headcount of 1,422 for DFAC services at site
    H-3, the same figure as in the February and March LOTDs (id. at 153). Change 7 included a
    paragraph 8.0, "BASE CAMP SUPPORT SERVICES," which provided that "[u]nless
    otherwise stated within each paragraph below, the contractor shall establish the following
    services at all base camps except those that contain permanent party headcounts of less than
    1800 personnel (see paragraph 8.20)" (id. at 142). The referenced paragraph 8.20,
    "TEMPORARY BASE CAMPS WITH LESS THAN 1800 PERMANENT HEADCOUNT,"
    provided that "[t]he following services and service scope applies to Temporary Base Camps
    10   The SOW Change 7 incorporated into Mod. No. 14 is dated 14 November 2004 (R4, tab 7 at
    138). Lt Col Blaine described this a "disconnect" and believed the 11 May 2004 date
    was correct. He recalled working with the LOGCAP planning cell on the changes in
    connection with OIF 2 when he was in Iraq. (Tr. 1/54) This is substantiated by the fact
    that, prior to being incorporated into Mod. No. 14, SOW Change 7 was dated
    14 November 2003 (see app. supp. R4, tab 33).
    15
    in Iraq with a permanent headcount of less than 1800 personnel" ( 
    id. at 146).
    The listed
    services did not include maintenance of a DF AC. Site H-3 was described as "No Longer
    Enduring" (id. at 151). According to Lt Col Blaine the matters contained in Mod. No. 14
    were all discussed in planning meetings with all parties involved. He explained that
    "enduring camps were those that would get robust facilities and would be beefed up"
    (tr. 1/56). Non-enduring camps were not there "for the long haul" but, for cost and service
    efficiency reasons, the government did not want to shut down DF A Cs that were already in
    existence. An established DF AC would not be tom down but no more "robust services"
    would be added to it. (Tr. 1/57)
    37. KBR issued more change orders to SK425 between June 2004 and 14 March
    2005, to add funding and extend performance to 15 June 2005. It did not adjust the DFAC
    services at site H-3 to apply the 1,422 figure called for by the February and March LOTDs
    and Mod. No. 14 or adjust or create a headband to accommodate that figure. (R4, tabs 8,
    10-11, 13)
    38. We find that the weight of the hearing testimony, cited above, not only from
    Lt Col Blaine and MAJ McCaa, but from KBR's witnesses Messrs. Warner, Maggard and
    Carr, was that LOTDs were directives by the ACOs to be followed by KBR.
    39. There is no contemporaneous written explanation for why KBR did not
    implement the February LOTD regarding site H-3, which was binding upon it. Even if the
    LOTD had not been binding, there is no contemporaneous documentary or other evidence
    that KBR applied reasonable business judgment in failing to follow the LOTD. Well
    after-the-fact hearing testimony from KBR witnesses Mr. Warner and Mr. Maggard about
    the allegedly changing status of site H-3, which was diminished by its hearsay nature, was
    unpersuasive, especially given that KBR did not inquire of Lt Col Blaine about the issue
    (findings 19-20, 23, 50). We find that KBR's costs incurred in excess of the amount it would
    have incurred had it complied with the February LOTD were unreasonable.
    40. Effective 1 May 2005, ASC issued cost-plus-award-fee TO No. 89, in the
    amount of $4,972,882,216, to KBR, with performance through 30 April 2006, for DF AC
    services at several sites, including H-3, where the headcount was listed at 5,000 (R4, tab 12
    at 255-56, 290-91).
    41. On 10 June 2005 KBR and GCC executed Change Order No. 8 to SK425,
    which, inter alia, funded additional reefer (refrigerator (tr. 2/28)) storage and revised the
    subcontract's pricing structure, providing monthly rates for a single headcount band of
    4,500 to 5,501 (app. supp. R4, tab 29, subtab G at 593-94).
    42. KBR paid GCC a total of $33,234,684.74 in SK425 costs; the government paid
    KBR for all of those costs (R4, tab 15 at 397-98; app. supp. R4, tab 29, subtab I at 774; gov't
    PFF No. 30).
    16
    43. KBR acknowledged in KBR IV that it "did not reduce costs to correspond with
    the reduced headcount planning figure for Site H-3"; fixed pricing for categories and
    headcount ranges continued through the life of the subcontract; and "SK425's pricing was
    never based on actual headcounts or the 1422 planning figure of the February 17, 2004
    e-mail" (the LOTD). KBR IV, 15-1 BCA ,i 35,988 at 175,816 (Statement of Fact (SOF) ,i 7).
    DCAA Audits
    44. Beginning in or around 2004 the Army, DCMA and DCAA became concerned
    with KBR's DFAC-related subcontract pricing methodology, including subcontractors'
    alleged overbilling for headcounts that substantially exceeded the actual populations served.
    Auditing matters and reports continued into 2011. See KBR IV, 15-1 BCA ,i 35,988 at
    175,816 et seq.
    45. By letter of 12 October 2007, U.S. Senator Claire McCaskill asked the
    Department of Defense's Chief Financial Officer to respond to concerns expressed to the
    Senator by James Ransburg. Mr. Ransburg had formerly worked for a consulting company
    hired by KBR. Beginning in May 2005, he had performed contract analysis and closeout in
    connection with KBR's OIF work. He alleged that, by the time he departed in August 2005,
    he had examined a portion ofKBR's FY 2004 expired DFAC subcontracts and had found
    that about 85% of them had been mismanaged, resulting in excess of $50 million in
    overpayments and funding. He was concerned that this was a systematic problem occurring
    throughout the DFAC subcontracts for FYs 2003-2006. (App. R4 hearing supp., tab A-11)
    See KBR IV, 15-1 BCA ,i 35,988 at 175,820, SOF ,i 33.
    46. KBR alleges that DCAA was unduly influenced by Senator McCaskill's letter;
    was concerned with impressing Mr. Ransburg; and rushed to respond to the issues raised,
    thus sacrificing independence and impartiality (app. br. at 35-36). We have reviewed the
    record as a whole, including the portions cited by KBR, and we find that its allegations are
    not supported by substantial evidence.
    47. George Duggan, a senior DCAA auditor, went to Iraq in February 2007 to work
    on open DF AC audits. He began an audit of SK425 after learning in March 2007 about
    potential overbilling under another subcontract from a KBR subcontract manager who
    referred him to Mr. Ransburg. See KBR IV, 15-1 BCA ,i 35,988 at 175,820, SOF ,i 33. By
    email of 5 November 2007 to DCAA IBO auditor James Minic, Mr. Duggan stated that
    Mr. Minic needed to look out for LOTDs in KBR's subcontract files "because if the
    government directs [KBR] to adjust its SOW headcounts down and they do not, then there
    exists a good chance that the subcontractor over-billed" (app. R4 hearing supp., tab A-25 at
    5602). Mr. Duggan also noted that he had asked DCAA management in May 2007 to get
    the DCMA Commander at Camp Victory "to explain more completely what an LOTD
    means - is it suggestive or mandatory?" but he had not yet had a response (id.).
    17
    48. On 16 November 2007 DCAA's IBO issued a draft Statement of Condition and
    Recommendation (SOCAR) to KBR, which reported that KBR had overbilled the
    government for SK425 under TO No. 59, in 2004 and 2005 in the total amount of
    $11,990,181, contrary to the Allowable Cost and Payment clause and FAR 31.201-3,
    Determining reasonableness (R4, tab 14 at 388). The draft SOCAR stated in part:
    Actual average monthly headcounts recorded for
    DFAC services from the beginning of the subcontract, in
    February 2004, through June 2005 were all below the [SOW]
    headcount of 5,000, with the highest count at 2,647 and the
    lowest at 812. For all but two of the seventeen months of the
    subcontract period of performance the subcontract pricing
    table did not include lower headcount bands that would have
    accommodated the actual lower monthly headcounts. Nor did
    [KBR] revise the subcontract pricing tables until subcontract
    change order no. 6, dated March 15, 2005. Yet, according to
    [consultant Ransburg], as stated in his subcontract analysis
    memorandum, dated June 19, 2006, [the February LOTD]
    directed [KBR] to use 1,422 as the average headcount for this
    subcontract.
    [KBR] should comply with the FAR cites identified
    above and issue a credit to the government for the amounts of
    unreasonable costs explicated above and detailed in the
    attached schedules.
    (R4, tab 14 at 3 89) DCAA IBO calculated the questioned costs by using two
    government-created headcount bands of 500 to 1,500 and 1,501 to 2,500 (id.; app.
    undisputed PFF No. 37). The reported average headcounts from 14 February 2004 through
    April 2005, prior to TO No. 89, ranged from 812 to 2,339 (R4, tab 14 at 390-94).
    49. By letter of9 July 2008, KBR notified Kristan Mendoza, PCO at ASC, of a
    billing adjustment under SK425, affecting TO Nos. 59 and 89 and resulting in a
    $9,406,108.34 credit to the government. KBR reported that it had billed $33,234,684.74 to
    the government, when it should have billed $23,828,576.40 in light of the February LOTD.
    (R4, tab 15 at 396-97) Of the $9,406,108.34 credit, $8,953,783.34 applied to TO No. 59 and
    $452,325.00 applied to TO No. 89 (id. at 401). KBR's letter and attachments contained
    billing and credit calculations. KBR stated that it had advised ASC, DCMA and DCAA in
    late 2007 that it had initiated a review of DFAC subcontracts in Iraq due to questions DCAA
    18
    had raised in various requests and reports and the credit was the result ofKBR's analysis
    (id. at 397). KBR explained and qualified the credit as follows:
    On February 17, 2004, DCMA Northern Iraq issued [an
    LOTD] that reduced the estimated headcount (HC) for dining
    facility services at site H-3 .... KBR inadvertently did not
    consider the impact [of] this LOTD in the context of unique
    language in [SK425], which allowed KBR to reduce the
    monthly price for labor and equipment when a sustained HC
    reduction occurred. Similarly, KBR negotiated prices for
    consumables and support services (sewage and garbage),
    which were added to [SK425] after the LOTD had been
    issued, based upon the initial HC estimate. The adjustment in
    billings equals what [SK425] prices should have been for
    labor, equipment, consumables and support services as a
    result of the LOTD.
    KBR's review to date supports the appropriateness of a
    credit in the amount identified above. KBR, however, has
    not completed its review of all relevant facts. Should the
    review uncover facts that reveal that no credit is required or
    that the amount identified above is too high or too low,
    KBR reserves the right to either eliminate the credit or to
    adjust the amount of the credit.
    (Id.) KBR explained in support of its credit that it had awarded SK425 to GCC on
    8 February 2004 based upon an estimated headcount of 5,400 at site H-3. The subcontract
    provided that labor and equipment prices were subject to adjustment for a "sustained
    increase or decrease" in headcount, but after DCMA issued the February LOTD reducing
    the headcount for site H-3 to 1,422, KBR did not exercise its contractual right to reduce
    those prices. Moreover, when it negotiated Change Order No. 1 to the subcontract,
    effective 10 April 2004, new provisions for consumable and support services were priced
    based upon the original 5,400 headcount and not the LOTD's 1,422 headcount. KBR stated
    that it had not substantiated that its lack of adjustment to the February LOTD was in accord
    with "reasonable business judgment" and, until it did, it was crediting the government with
    any amounts that could not be justified. (Id. at 398)
    50. Despite KBR's use of the term "inadvertent" in its credit letter to the
    government, KBR never substantiated that its failure to follow the February LOTD was a
    mistake. It also never substantiated that it was an exercise in reasonable business judgment.
    The after-the-fact hearsay testimony of Messrs. Warner and Maggard implied that KBR
    decided not to follow the February LOTD based upon the government's alleged shifting
    considerations regarding site H-3. We give this testimony, uncorroborated by any
    19
    contemporaneous or documented evidence, little weight. While we recognize that
    populations at various sites did shift during the wartime environment, which was
    challenging, after the February LOTD issued, the government repeatedly gave 1,422 as the
    population figure KBR was to use regarding that site (findings 28-29, 36). Further, KBR
    never inquired of Lt Col Blaine about the February LOTD, which the LOTD had directed it
    to do in case of questions (findings 14, 39).
    51. DCAA's IBO issued an assist audit report on 29 September 2008 on KBR's
    FYs 2004 and 2005 DFAC procurements under LOGCAP III, TO Nos. 59 and 89, and
    SK425. It found that some subcontract costs were billed, and KBR paid, for headcounts
    exceeding actual headcounts that used DFAC services. (R4, tab 16 at 402-03) The stated
    significant issues with subcontract billings were that (1) KBR overpaid for DFAC
    services because GCC billed using prices and headcount bands that did not comport with
    the actual number of personnel using the DFAC services and (2) KBR did not include
    headcount bands in its DF AC subcontract pricing schedules that would have covered the
    lower monthly headcounts actually experienced (id. at 403-04). DCAA found that KBR
    was billed $12,202,051 for SK425 costs that were not billed in accordance with
    subcontract terms, as required by FAR 31.201-2, Determining allowability, and for other
    costs that were unreasonable, as defined in FAR 31.201-3, Determining reasonableness.
    DCAA stated that "[o]ur review of the contractor's methodology to compute the
    [$9,406,108 credit to the government] disclosed that it uses the same basic methodology
    that we used and essentially confirms the majority of our questioned cost." (Id. at 405)
    DCAA concluded that the major difference between KBR's $9.4 million credit and
    DCAA's $12.2 million computation was that KBR developed new headcount bands
    solely for the purpose of computing the credit, but that actual billings had been based
    upon multiplying the unit price for the particular cost category (e.g., labor, equipment,
    etc.) by the highest headcount in the applicable range in the subcontract's pricing
    schedule, 4,501-5,500, regardless of the actual headcount (id. at 405,408). DCAA also
    questioned consumable and sewage/garbage prices as unreasonable because KBR paid
    the prices for a headband of 4,501-5,500 despite lower average headcounts (id. at 409,
    412-13). For consumables, power generation, reefers, and sewage and garbage, DCAA
    applied "regression analysis" using SK425's pricing tables to determine what it
    considered to be a more representative headcount band range (id. at 409, 414-15; app. R4
    hearing supp., tab A-28 at 5829-51, 5884; tr. 2/23-26; see R4, tab 6 at 124). The audit
    report did not address potential GCC demobilization costs that KBR might have incurred
    had the scope of SK425 been reduced in the spring of 2004. Those costs were charged
    separately by GCC. (Tr. 2/52)
    52. The 2008 assist audit report did not rely upon or mention the February or March
    LOTDs. According to DCAA regional audit manager Joann Niebruegge, who signed the
    report, at the time the report was issued her audit team did not have an LOTD. The audit
    does not address the requirements of TO Nos. 59 and 89. (R4, tab 16 at 416; tr. 2/8, 30)
    20
    53. By letter to CO Mendoza dated 11 February 2010 on the first page and
    19 February 2010 on all subsequent pages, KBR submitted a CDA claim, certified on
    19 February 2010, to recover its $9,406,108.34 credit, plus interest (R4, tab 17 at 420-32). It
    asserted that it was entitled to reimbursement for its reasonable, allowable, and allocable
    LOGCAP III costs under the contract's Allowable Cost and Payment clause. KBR
    contended that, upon further review, its failure to reduce the headcount capacity at site H-3
    under its subcontract was consistent with reasonable business judgment. KBR stated that,
    when SK425 was awarded, the SOW then in force specified a headcount at site H-3 of 6,500
    plus a satellite DFAC for 800 and that, under TO No. 59, KBR had to be ready to meet
    headcount surges. KBR contended that, while Change Order No. 1 to SK425 was effective
    on 10 April 2004, which was after the February LOTD, the LOTD had described the 1,422
    headcount as a planning figure. KBR alleged that, during the transition from OIF 1 to OIF 2,
    the government had issued conflicting directions regarding headcount requirements at Iraqi
    sites; the March LOTD effectively rescinded the February LOTD; and KBR was now
    directed to obtain its DF AC headcounts from camp mayors. (R4, tab 17 at 422) KBR stated
    that there had been no formal change to TO No. 59's headcount as of 10 April 2004 causing
    an uncertainty that required KBR to exercise business judgment and rendering SK425's
    Change Order No. 1 price reasonable. KBR claimed that, as of 24 April 2004, the H site
    ACO (MAJ McCaa) had confirmed that it was providing DF AC services in accordance with
    TO No. 59's SOW. The contractor further alleged that, beginning in March 2004 and
    continuing through the end of SK425, site H-3 's maximum average daily headcount grew
    from 812 in March 2004 to 2,647 in June 2005 and that, as of April 2005, TO No. 89's SOW
    contained a headcount of 5,000. Thus, the trend was upward despite the February LOTD.
    KBR also raised a number of alleged problems with modifying its subcontract and contended
    that there would be little practical or cost benefit to the government in doing so. Lastly,
    KBR alleged that its subcontractor costs were reasonable because they did not result from
    gross disregard of its requirements under the LOGCAP III contract. Rather, even if the H-3
    headcount and SK425 price should have been adjusted downward, KBR's subcontract
    administrators had simply made a mistake in failing to do so.
    54. By letter to KBR of 18 June 2010, ACO Antonio James stated that KBR had
    advised him that it intended to bill for the claimed amount. He stated that he concurred with
    this process, it should resolve the claim, and he would defer issuing a final decision. (App.
    supp. R4, tab 78 at 2352) On 29 July 2010 KBR submitted vouchers for the amount of the
    withdrawn credit, which the government approved on about 10 August 2010. It applied the
    amount against alleged KBR debts to the government. (See R4, tabs 19-20)
    55. On 26 August 2010 KBR advised the ACO that it was treating the government's
    acceptance of its vouchers as a final determination that it was entitled to the $9,406,108.34
    claimed amount and, if its understanding were correct, it would forego its interest claim (R4,
    tab 20). On 6 October 2010 the ACO responded that the government had made no
    determination regarding the allowability of SK425 costs submitted; it disavowed any
    representation that payment of KBR' s interim voucher was a final determination that it was
    21
    entitled to the amount paid; and "[s]ubject to ... completion of audits and reviews," the
    government believed that payment of that amount resolved KBR' s request for interim
    payment (R4, tab 21 ).
    56. On 28 April 2011 DCAA's KBR Resident Office in Houston, Texas, issued an
    audit report on costs incurred under SK425, and TO Nos. 59 and 89, for FYs 2004-06,
    which incorporated the IBO's assist audit report's findings. DCAA questioned a total of
    $12,202,051. Of that amount, DCAA questioned $11,636,551 as unreasonable on the
    ground that KBR billed using headcount band pricing that did not represent actual
    headcounts. For consumables, sewage and garbage, DCAA used regression analysis to
    determine a reasonable estimate for pricing actual headcounts. It stated that KBR had not
    incorporated into SK425 lower headcount bands proposed by GCC for the initial period,
    which better represented the actual headcount served. DCAA also questioned $565,500 as
    unallowable because GCC was paid monthly costs at a higher amount than the subcontract
    specified. (R4, tab 23 at 499-500, 503-04; tr. 2/23-27) The auditors stated:
    [KBR] contends its actions in not reducing headcount
    capacity under the subcontract were consistent with
    reasonable business judgment. We disagree with [KBR's]
    position based on the contractor being directed in [the
    February LOTD] by the Government to adjust its level of
    service based on the reduction of headcounts. This
    instruction was ignored which resulted in the Government
    being overbilled.
    (R4, tab 23 at 509)
    57. On 3 May 2011 DCAA issued a Form 1 Notice No. 172 to KBR disapproving
    payment of $12,415,060 ($11,835,578 for TO No. 59 and $579,482 for TO No. 89) (R4,
    tab 24 at 525). The Form 1 was based upon the disapproved SK425 costs of$12,202,051,
    plus indirect costs based upon interim indirect cost rates, less private security costs
    disapproved by a separate Form 1, plus fee (id. at 527, 533).
    58. By final decision of 22 March 2012, ACO James determined that $12,179,846 in
    KBR's billed SK425 DFAC costs at site H-3 were unallowable, citing DCAA's 28 April
    2011 audit report and its Form 1. He stated that the decision was "based on KBR's failure
    to reduce the H-3 DFAC headcount as directed by the LOTD dated February 17, 2004" and
    that "[c]osts incurred for services exceeding the services required by the ACO are
    unreasonable, and therefore unallowable." (R4, tab 28 at 542, 544) The decision also stated
    that it resolved KBR's 19 February 2010 claim; the government had properly withheld
    KBR's voluntary credit; and KBR's claim for interest was denied. The ACO allowed
    $235,214 ofDCAA's questioned costs from 13-17 February 2004, based upon the time
    22
    between "contract inception" 11 and KBR's receipt of the February LOTD, and from
    18-27 February 2004, accounting for the 10-day period KBR was allowed under SK425 to
    implement changes (id. at 542). The final decision demanded payment by KBR of
    $11,483,487.74 (the disallowed $12,179,846 less $696,358.26- previously withheld) (id. at
    545). KBR timely appealed to the Board on 19 June 2012.
    59. ACO James acknowledged that his final decision was based upon KBR's failure
    to follow the February LOTD, thereby incurring unreasonable subcontract costs, whereas
    DCAA questioned billed costs versus actual costs. In preparing his final decision,
    ACO James did not ask DCAA to quantify the impact ofKBR's failure to follow the
    LOTD, i.e., to analyze what KBR's incurred costs would have been had it re-priced SK425
    to reflect the February LOTD's headcount figure for site H-3. (Tr. 1/135; app. PFF No. 48)
    60. DCMA raised at the hearing, and ACO James testified, that the costs he
    disallowed in his final decision that pertained to TO No. 89 should not have been
    disallowed, because that TO set services at site H-3 for a headcount of 5,000 (tr. 1/127).
    After crediting private security costs, ACO James had disallowed $555,434 in costs, plus
    overhead, general and administrative costs, facilities capital cost of money, and base fee,
    for a total disallowed amount pertaining to TO No. 89 of $579,482 (R4, tab 28 at 544).
    61. DCMA now contends that KBR was overpaid by $11,929,475 ($11,752,671
    plus indirect costs and fee). Taking into account the government's withheld amount of
    $696,358.26, DCMA now claims that KBR owes the government $11,233,117
    ($11,929,475 - $696,358.26) for unreasonable and unallowable costs the government paid
    to KBR pertaining to SK425, plus CDA interest as of 22 March 2012. (Gov't br. at
    48-50; gov't reply br. at 32)
    DISCUSSION
    The Parties' Contentions
    DCMA alleges that KBR has not met its burden to prove that its DF AC costs were
    reasonable under FAR 31.201-3(a) (see finding 3). DCMA contends that KBR did not act
    as a prudent person in the conduct of competitive business when it incurred subcontract
    costs for DFAC services at site H-3 for a camp population of 5,400 after Lt Col Blaine had
    directed in the February LOTD that KBR provide DF AC services at that site for a
    population of 1,422; KBR in effect ignored the LOTD with regard to site H-3; and it did not
    consider the LOTD's impact upon SK425. DCMA denies KBR's allegation (below) that
    Lt Col Blaine lacked authority to issue the LOTD. DCMA also contends, contrary to
    11   The reference to a 13 February 2004 "contract inception" is unclear. We infer that it
    refers to SK425, which was effective on 14 February 2004 (finding 9).
    23
    KBR's allegation, that the $11,233,117 DCMA seeks represents a disallowance of
    unreasonable costs, not damages. DCMA asserts that:
    [T]he amount of KBR' s reasonable costs for SK00425 should
    be limited to the amount of DF AC costs that KBR would
    have incurred if it had adopted the headcount specified in the
    February LOTD for Site H-3, or the DFAC costs for
    headcounts that were actually served, if higher than the
    amount specified in the LOTD. KBR provided no basis for
    calculating this amount or, for that matter, any basis for
    calculating an alternate amount other than the full costs that it
    paid GCC. In that vacuum, the Government's estimation of
    the reasonable costs should be adopted.
    (Gov't reply br. at 32)
    KBR contends that the February and March LOTDs were planning documents, not
    binding contract modifications requiring KBR to reprice SK425 using the 1,422 headcount.
    If they were intended to be contract modifications, then Lt Col Blaine lacked authority to
    issue them. KBR also alleges that the standard for assessing cost reasonableness is flexible
    and depends upon the context in which the costs were incurred. It asserts that it reasonably
    priced SK425 under the totality of the circumstances, including the wartime environment,
    TO No. 59's requirements, conflicting information regarding projected headcounts at site
    H-3, DCMA's failure to provide clear guidance regarding that information, and government
    pressure for KBR to move to a new pricing structure. KBR alleges that "[f]aced with these
    circumstances in April 2004, KBR reasonably established headcount band pricing for SK425
    in accordance with the then-existing minimum requirements of [TO No. 59]" (app. br. at 21).
    KBR also claims that costs can be reasonable even if incurred due to a contractor's simple
    error, absent gross disregard of the contractor's contractual obligations. KBR also alleges
    that DCMA has not proved damages with reasonable certainty. KBR contends that the
    government's cost calculation is inconsistent with its liability theory as expressed in the
    ACO's 22 March 2012 final decision and is based upon flawed DCAA audits that lacked
    independence and adequate evidentiary support.
    Lt Col Blaine Had Authority to Issue the February and March LOTDs
    We begin with KBR's contention that Lt Col Blaine lacked the authority to issue
    the February and March LOTDs. The PCO delegated ACO authority to DCMA's
    Command-San Antonio, which sub-delegated it to DCMA Middle East. In accordance with
    FAR Subpart 1.6 and FAR 42.302, Lt Col Blaine was appointed to be a CO and an ACO on
    4 January 2004. He also served as Commander, DCMA Northern Iraq. Under TO No. 59's
    SOW paragraph 1.4, unless otherwise specified, all SOW increases, decreases or
    modifications were to be directed by the ACO. While Lt Col Blaine's delegated authority
    24
    excluded taking any action that involved changing TO No. 59's value or the contract's
    performance period, the February and March LOTDs stated that the government believed
    they were within the contract's scope; the cost impact should be minimal as services were
    reallocated from shrinking sites; KBR was to contact Lt Col Blaine for contractual
    questions; and KBR was to submit any increase or decrease in its original estimated cost
    and any suggested changes to the SOW. There is no evidence that KBR ever contacted
    Lt Col Blaine with questions about the LOTDs; or suggested that he did not have authority
    to issue them; or that they were not within TO No. 59's scope; or that they changed TO
    No. 59's value; or that KBR submitted any increase or decrease in its estimated costs or
    proposed changes to the SOW as a result of the LOTDs. (Findings 7-8, 11-12, 14, 19, 50)
    The government frequently used LOTDs to provide direction, including planning
    data, to KBR for in-scope contract requirements. They were fairly commonly used under
    IDIQ contracts to adjust the level of service expected or provided. Lt Col Blaine testified
    without contradiction that, as ACO, he was authorized to issue LOTDs. He could issue
    directions within the contract's scope but could not modify that scope. Formal modifications
    had to come from the PCO. (Finding 15) Indeed, in Kellogg Brown & Root Services, Inc. v.
    United States, 
    107 Fed. Cl. 16
    , 19 (2012) (KBR I), aff'd, 
    742 F.3d 967
    (Fed. Cir. 2014) (KBR
    III), which also involved TO No. 59, the parties stipulated, and the court found, that
    Lt Col Blaine had the "requisite delegated authority" to issue the February LOTD, "altering
    anticipated camp populations at five H sites."
    We find no support for KBR's proposition that Lt Col Blaine lacked the authority to
    issue the February and March LOTDs, the evidence is to the contrary, and we conclude that
    he did have the requisite authority.
    The February LOTD was Binding upon KBR and KBR
    Did Not Exercise Reasonable Business Judgment in Failing to Comply with It
    Regarding KBR's contention that the February LOTD was merely a planning
    document and not binding upon it, in practice KBR treated LOTDs as contractual directives.
    For example, Mr. Carr, head of KBR's DFAC Tiger Team (finding 26), testified in KBR I
    that change orders to subcontracts regarding headcount bands would be implemented "once
    [KBR] was directed to change the headcount that was contractually required through an
    LOTD from the 
    client." 107 Fed. Cl. at 18
    . Moreover, as reported by the court, KBR also
    contended in that case that it did not have the discretion to alter its subcontracted headcount
    capacity at a particular site on its own and that "[ o]nly the cognizant ACO possessed the
    authority to alter the stated capacity requirement through issuance of an LOTD." 
    Id. at 32.
    Although an LOTD is not an agreement, the principle that "the parties'
    contemporaneous construction of an agreement, before it has become the subject of a dispute,
    is entitled to great weight in its interpretation," Blinderman Construction Co. v. United States,
    
    695 F.2d 552
    , 558 (Fed. Cir. 1982), is apt by analogy. We found that the weight of the
    25
    testimony at the hearing, not only from Lt Col Blaine and MAJ McCaa, but from KBR's
    witnesses Messrs. Warner, Maggard and Carr, was that LOTDs were directives by the ACOs
    to be followed by KBR (finding 38). Until the current litigation, KBR did not assert that the
    February LOTD was not binding upon it. Despite MAJ McCaa's failure to include the
    February LOTD among those she provided to Mr. Maggard upon his request for outstanding
    LOTDs, KBR does not deny that it received the LOTD contemporaneously and we found that
    it did (finding 19). KBR's project manager, Mr. Warner, had no question about the February
    LOTD's validity and acknowledged that KBR "absolutely" could not simply disregard its
    direction without consulting with the government, and that he never received any direction
    from the government to provide for a different headcount at site H-3 than 1,422 (finding 21).
    MAJ McCaa's 23 February 2004 LOTD and Lt Col Blaine's March LOTD did not rescind the
    February LOTD (findings 24, 29).
    Further, KBR's initial reaction to DCAA's draft November 2007 SOCAR, which
    asserted that KBR's charged costs were unreasonable concerning site H-3, because it did
    not comply with the February LOTD's order to reduce the headcount there, was to issue a
    credit to the government. On 9 July 2008, KBR notified the PCO of a billing adjustment
    under SK425, affecting TO Nos. 59 and 89, which resulted in a $9,406,108.34 credit to the
    government. KBR reported that it had billed $33,234,684.74 to the government, when it
    should have billed $23,828,576.40 in light of the February LOTD. Of the $9,406,108.34
    credit, $8,953,783.34 applied to TO No. 59 and $452,325.00 applied to TO No. 89. KBR
    stated that the credit was qualified based upon further fact development; it had inadvertently
    failed to consider the February LOTD in the pricing of SK425; it had not billed the
    government appropriately; and it had not substantiated that its lack of adjustment to account
    for the February LOTD was in accordance with "reasonable business judgment" and, until it
    did, it was crediting the government with the amounts that could not be justified.
    (Finding 49)
    As in KBR III, "[t]he record here is simply devoid of a contemporary justification
    supporting a reasonableness finding" regarding KBR's claimed 
    costs. 742 F.3d at 972
    . There
    is no contemporaneous written explanation of record for why KBR did not implement the
    February LOTD regarding site H-3, which was binding upon it. We found that KBR never
    substantiated that its failure to follow the LOTD was an exercise in reasonable business
    judgment or that it was a mistake (finding 50). The United States Court of Appeals for the
    Federal Circuit previously rejected KBR's argument that it is entitled to recover its costs
    absent gross misconduct on its part. Kellogg Brown & Root Services v. United States, 
    728 F.3d 1348
    , 1359 (Fed. Cir. 2013) (KBR II), accord KBR 
    Ill, 742 F.3d at 971
    . Moreover the
    court noted in KBR III that a contractor's "business judgment must still be exercised in a
    rational manner, even in 
    wartime." 742 F.3d at 972
    . We conclude that KBR's billed DFAC
    costs for site H-3 that exceeded the amounts that should have been billed had KBR complied
    with the February LOTD were not reasonable under the contract's Allowable Cost and
    Payment clause, FAR 52.216-7(a), and FAR 3 l.201-2(a)(l) and 3 l.201-3(a) (findings 2-3).
    KBR is to reimburse DCMA for those costs, plus interest, as set forth below.
    26
    Quantum
    This appeal encompassed quantum as well as entitlement. Cost reasonableness,
    which is at issue, is a question of fact. The standard for assessing reasonableness is flexible,
    allowing a tribunal discretion "to consider many fact-intensive and context-specific factors."
    KBR 
    II, 728 F.3d at 1360
    , accord KBR 
    Ill, 742 F.3d at 970
    . There is no presumption of
    reasonableness. KBR bears the burden to prove that the DF AC costs it billed to the
    government in connection with site H-3, after KBR's receipt of the February LOTD, were
    reasonable. KBR 
    III, 742 F.3d at 970
    ; FAR 3 l-201-3(a). Contrary to KBR's contention,
    DCMA does not bear a burden of proof regarding damages, which are not at issue. This
    appeal involves a government claim to recover unallowable costs.
    "A cost is reasonable if, in its nature and amount, it does not exceed that which
    would be incurred by a prudent person in the conduct of competitive business" (finding 3,
    FAR 31-201-3(a)). KBR did not have the right to disregard the February LOTD and it
    was imprudent to do so. The costs KBR incurred due to its failure to reduce the site H-3
    headcount in accordance with the LOTD and billed to the government were unreasonable
    (finding 39). Thus, KBR must reimburse the government for those costs.
    KBR contends that DCAA's audits were flawed. We found that its allegations that
    DCAA was unduly influenced by a letter from Senator McCaskill; DCAA was concerned
    with impressing KBR's former consultant, Mr. Ransburg; and DCAA rushed to respond to
    the issues raised, sacrificing independence and impartiality, were not supported by
    substantial evidence (finding 46). Moreover, while DCAA's assist audit found KBR's
    subcontract costs billed to the government to be unreasonable on the ground that KBR billed
    using headcount band pricing that did not represent actual headcounts, the 28 April 2011
    Resident Office's audit concluded that KBR's ignoring the February LOTD's direction to
    adjust its level of service based on reduced headcounts was not consistent with reasonable
    business judgment and had resulted in the government being overbilled. (Findings 51, 56)
    Similarly, the ACO's final decision on appeal focused upon the difference in costs KBR
    would have billed to the government had KBR reduced the site H-3 headcount in accordance
    with the February LOTD and the costs it actually billed to the government (finding 58 ).
    Regardless, when a CO's final decision is appealed, we conduct de novo proceedings.
    Wilner v. United States, 
    24 F.3d 1397
    , 1401-02 (Fed. Cir. 1994).
    KBR asks the Board to deny the government's claim and rule that KBR is entitled to
    the full amount challenged by the government, including the amount the government has
    already recouped. KBR disputes DCMA's legal arguments that KBR's SK425 costs in
    contention were unreasonable and that the government was entitled to recoup those costs,
    and it disputes DCAA's independence and approach. However, KBR made no effort to
    challenge the factual basis ofDCMA's quantum calculations and did not advance any
    quantum calculation of its own at the hearing. The only quantum calculations from KBR,
    27
    which it did not elaborate upon at the hearing, are those supporting its initial credit to
    DCMA for KBR's failure to follow the February LOTD, which resulted in a $8,953,783.34
    credit regarding TO No. 59, the only TO now at issue. DCAA concluded that, with some
    exceptions, KBR had followed the same methodology as DCAA in reaching the amount
    credited. (Findings 49, 51)
    The weight of the evidence on the record before us supports DCMA's quantum
    calculations. Moreover, DCMA allowed for an equitable credit to KBR if the actual
    population at site H-3 exceeded the February LOTD's figure of 1,422. Therefore, we
    conclude that the government is entitled to $11,233,117 (rounded) ($11,929,475.00 less the
    $696,358.26 it has already withheld), plus interest as of 22 March 2012, the date of the CO's
    final decision demanding payment from KBR, computed in accordance with the contract's
    Interest clause (finding 4). 12
    DECISION
    KBR's appeal is denied. DCMA's claim is sustained. KBR is to remit $11,233,117 to
    the government, plus interest as of22 March 2012, computed under the contract's Interest
    clause.
    Dated: 15 March 2018
    Administrative Judge
    Armed Services Board
    of Contract Appeals
    I concur                                           I concur
    /)
    RICHARD SHACKLEFORD
    Administrative Judge
    O~ON
    Administrative Judge
    ----
    Acting Chairman                                    Vice Chairman
    Armed Services Board                               Armed Services Board
    of Contract Appeals                                of Contract Appeals
    12
    DCMA sought CDA interest. The CDA does not provide for the payment of interest to the
    government. However, interest payable to the government under the contract's Interest
    clause is based upon CDA interest.
    28
    I certify that the foregoing is a true copy of the Opinion and Decision of the Armed
    Services Board of Contract Appeals in ASBCA No. 58175, Appeal of Kellogg Brown & Root
    Services, Inc., rendered in conformance with the Board's Charter.
    Dated:
    JEFFREYD. GARDIN
    Recorder, Armed Services
    Board of Contract Appeals
    29
    

Document Info

Docket Number: ASBCA No. 58175

Judges: Scott

Filed Date: 3/15/2018

Precedential Status: Precedential

Modified Date: 3/26/2018