In re: Sally Jane Brandenfels ( 2015 )


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  •                                                             FILED
    OCT 07 2015
    1                         NOT FOR PUBLICATION
    SUSAN M. SPRAUL, CLERK
    2                                                         U.S. BKCY. APP. PANEL
    OF THE NINTH CIRCUIT
    3                  UNITED STATES BANKRUPTCY APPELLATE PANEL
    4                            OF THE NINTH CIRCUIT
    5   In re:                        )      BAP No.     OR-14-1145-FJuKi
    )
    6   SALLY JANE BRANDENFELS,       )      Bk. No.     13-32532-ELP7
    )
    7                  Debtor.        )      Adv. No.    13-03159-ELP
    ______________________________)
    8                                 )
    SALLY JANE BRANDENFELS,       )
    9                                 )
    Appellant,     )
    10                                 )
    v.                            )      MEMORANDUM*
    11                                 )
    TICOR TITLE INSURANCE CO.,    )
    12                                 )
    Appellee.      )
    13   ______________________________)
    14              Argued and Submitted on September 25, 2015
    at Seattle, Washington
    15
    Filed – October 7, 2015
    16
    Appeal from the United States Bankruptcy Court
    17                      for the District of Oregon
    18      Honorable Elizabeth L. Perris, Bankruptcy Judge, Presiding
    19
    Appearances:     James Huffman argued for Appellant Sally Jane
    20                    Brandenfels; Jonathan Mark Radmacher of McEwen
    Gisvold LLP argued for Appellee Ticor Title
    21                    Insurance Co.
    22
    Before: FARIS, JURY and KIRSCHER, Bankruptcy Judges.
    23
    24
    25
    26        *
    This disposition is not appropriate for publication.
    27   Although it may be cited for whatever persuasive value it may
    have (see Fed. R. App. P. 32.1), it has no precedential value.
    28   See 9th Cir. BAP Rule 8024-1.
    1                             INTRODUCTION
    2        Appellant Sally Jane Brandenfels (“Appellant” or
    3   “Ms. Brandenfels”) appeals from the bankruptcy court’s denial of
    4   discharge under 11 U.S.C. § 727(a)(3) (2005).1   Because we hold
    5   that the trial court did not err in determining that
    6   Ms. Brandenfels’s financial records were inadequate or
    7   nonexistent, we AFFIRM.
    8                  FACTUAL AND PROCEDURAL BACKGROUND2
    9        Oregon Holly Company (“Oregon Holly”) is owned and operated
    10
    11        1
    Unless specified otherwise, all chapter and section
    12   references are to the Bankruptcy Code, 11 U.S.C. §§ 101-1532, and
    all “Rule” references are to the Federal Rules of Bankruptcy
    13   Procedure, Rules 1001-9037.
    14        2
    Ms. Brandenfels cites the transcript of the trial before
    15   the bankruptcy court, but fails to include the relevant portions
    of the transcript in her excerpts of record. See Rule
    16   8018(b)(1)(F) (2014) (an appellant’s appendix must include “any
    relevant transcript or portion of it”). We are not obligated to
    17   examine portions of the record not included in the excerpts of
    record. See Kritt v. Kritt (In re Kritt), 
    190 B.R. 382
    , 386-87
    18   (9th Cir. BAP 1995); 9th Cir. BAP R. 8009-1 (“The Panel is
    19   required to consider only those portions of the transcript
    included in the excerpts of the record.”).
    20
    Ms. Brandenfels also fails to provide support in the   record
    21   for many of her arguments. The Panel is not obligated to    search
    the entire record for error. See Dela Rosa v. Scottsdale    Mem’l
    22
    Health Sys., Inc., 
    136 F.3d 1241
    (9th Cir. 1998); Fed. R.   App. P.
    23   10(b)(2).
    24        Moreover, Ms. Brandenfels’s appendix lumps numerous distinct
    documents into single tabs, contrary to 9th Circuit BAP Rule
    25   8018(b)-1(b) (“Documents in a paper appendix shall be divided by
    26   tabs.”). Puzzlingly, her opening brief does not refer to most of
    the documents included in the appendix.
    27
    Despite these deficiencies, we will consider all relevant
    28   documents provided to us.
    2
    1   by Ms. Brandenfels or her husband and is engaged in the business
    2   of producing and selling holly wreaths.   Oregon Holly was
    3   incorporated in Oregon in 1993.
    4        In April 2008, Ms. Brandenfels or her husband incorporated
    5   Oregon Holly Wreaths Company (“Oregon Holly Wreaths”) in Oregon.
    6   Appellee Ticor Title Insurance Co. (“Appellee” or “Ticor”)
    7   alleges that Oregon Holly Wreaths “actually conducts no business,
    8   or simply conducts the business of Oregon Holly Company, under a
    9   new name.”
    10        On June 24, 2010, Ticor filed suit against Ms. Brandenfels
    11   and Oregon Holly for breach of a promissory note.   In July 2012,
    12   the court entered a judgment in Ticor’s favor for $149,999
    13   against Ms. Brandenfels and Oregon Holly.
    14        Beginning in or around December 2012, Ticor issued writs of
    15   garnishment for Oregon Holly’s and Ms. Brandenfels’s accounts at
    16   St. Helens Community Federal Credit Union (“St. Helens FCU”).     At
    17   some point thereafter, Ms. Brandenfels opened an account at Wauna
    18   Federal Credit Union (“Wauna FCU”) on behalf of Oregon Holly or
    19   Oregon Holly Wreaths.   Ms. Brandenfels testified that she opened
    20   the account “so that Ticor wouldn’t be able to go get money owned
    21   by Oregon Holly[.]”   She deposited checks made out to Oregon
    22   Holly and her husband into the Wauna FCU account, thus
    23   commingling corporate and personal funds.
    24        Around this same time, Ms. Brandenfels also began taking
    25   cash withdrawals from Oregon Holly’s and Oregon Holly Wreath’s
    26   bank accounts.   She testified that she took these withdrawals to
    27   pay contract labor in cash.   Ms. Brandenfels admitted that she
    28   often did not receive any receipts for those payments and that
    3
    1   her Quickbooks files did not always reflect those transactions.
    2   While Ms. Brandenfels’s records prior to December 2012 documented
    3   cash payments for contract labor, there are no such records
    4   beginning in December 2012.
    5        Ms. Brandenfels used credit cards for both business and
    6   personal expenses, without differentiating the expenses in her
    7   records and sometimes without even including such transactions in
    8   her records.   Moreover, she sometimes withdrew cash from the
    9   corporate accounts for mixed business and personal purposes,
    10   without documenting the split in her records.
    11        Ms. Brandenfels also used money from the business accounts
    12   for personal purposes or purposes that are not clearly business-
    13   related.   For example, Ms. Brandenfels wrote a $2,500 check to
    14   “Cash” that she paid to a neighbor out of Oregon Holly’s Wauna
    15   FCU account. She stated that it was to repay a loan from November
    16   or December 2012,3 but she did not record either the loan or the
    17   repayment in her Quickbooks files.   Ms. Brandenfels also used
    18   Oregon Holly’s funds to pay for legal services provided to the
    19   estate of her deceased father-in-law.4   Ms. Brandenfels
    20
    21        3
    The record is unclear as to whether the loan constituted a
    22   business or personal expense, as Ms. Brandenfels testified that
    the loan related to postage. However, she could not explain why
    23   she wrote the check out to “Cash” as opposed to the neighbor
    personally.
    24
    4
    The record is unclear as to the nature of the law firm’s
    25   services. On the one hand, Ms. Brandenfels testified that her
    26   father-in-law’s estate owed the law firm money, so it might be
    inferred that she was paying non-business debt out of company
    27   funds. On the other hand, she also implied that the payment may
    be related to the companies’ use of holly and andromeda from the
    28                                                      (continued...)
    4
    1   acknowledged that taking money from the St. Helens FCU account
    2   and depositing it into the Wauna FCU account allowed her to avoid
    3   garnishment and repay such creditors.
    4        Ms. Brandenfels admitted that, after Ticor’s garnishment
    5   became effective, she used Oregon Holly Wreaths’s accounts to
    6
    7        4
    (...continued)
    8   land held in trust by the estate, which may be a legitimate
    business expense. She testified:
    9
    Q. Who owed Mr. Vanden Bos money?
    10                  A. The estate.
    Q. What estate?
    11
    A. The trust. The estate of Carl
    12             Brandenfels.
    Q. Is that your husband’s deceased
    13             father?
    A. Yes.
    14                  Q. And why did your deceased father’s
    15             estate owe Mr. Vanden Bos money?
    A. Because we grow variegated holly and
    16             andromeda that we use from that estate. We
    have 500 trees of andromeda that we planted
    17             on that estate. And we use that.
    . . . .
    18                  Q. Did [Mr. Vanden Bos] provide legal
    19             services?
    A. Yes. For the –- I’m not sure.
    20                  Q. You thought it was for the estate,
    but you’re not sure?
    21                  A. No, I know that we owe –- that it is
    an estate bill, and that we paid that bill
    22
    because we use variegated holly and andromeda
    23             from that estate, that trust.
    Q. So Oregon Holly Company paid Mr.
    24             Vanden Bos for legal services he provided to
    your husband’s father’s estate?
    25                  A. Correct.
    26
    Trial Tr. (Day 1) at 69:4-70:14 (Jan. 22, 2014). In any event,
    27   she testified that she could not point to any documentation
    reflecting an agreement for Oregon Holly or Oregon Holly Wreath
    28   to pay the trust’s debts.
    5
    1   conduct Oregon Holly’s business, pay Oregon Holly’s debts, and
    2   avoid garnishment.   She stated that “Oregon Holly Company and
    3   Oregon Holly Wreaths worked jointly together to try to pay the
    4   debts [of Oregon Holly].”   She decided as an officer and
    5   controller of Oregon Holly “to transfer these funds or to cash
    6   these funds not into Oregon Holly Company account but into an
    7   Oregon Holly Wreaths Company account[.]”
    8        In April 2013, Ms. Brandenfels filed for chapter 7
    9   bankruptcy.   Ticor timely initiated an adversary proceeding
    10   against Ms. Brandenfels and Oregon Holly.    Among other things,
    11   Ticor objected to Ms. Brandenfels’s discharge under § 727(a)(3).
    12        The bankruptcy court held a trial on January 22-23, 2014.
    13   On February 12, 2014, the court issued its oral ruling in Ticor’s
    14   favor regarding its § 727(a)(3) claim.5    The court based its
    15   decison on three deficiencies in Ms. Brandenfels’s records.
    16        First, Ms. Brandenfels failed to document the use of cash
    17   withdrawn from the corporate accounts, particularly after Ticor
    18
    5
    19          Ticor also argued that the bankruptcy court should deny
    Ms. Brandenfels’ discharge under §§ 727(a)(2)(A) and
    20   727(a)(4)(A), but the bankruptcy court rejected these claims.
    Regarding the § 727(a)(2)(A) claim for transferring or concealing
    21   the debtor’s assets to hinder or delay creditors, the court
    stated that Ticor failed to allege and prove a piercing of the
    22
    corporate veil theory in order to hold Ms. Brandenfels liable for
    23   the transfer of assets between Oregon Holly and Oregon Holly
    Wreaths. Furthermore, regarding Ms. Brandenfels’s personal
    24   assets, the court held that Ms. Brandenfels likely did not intend
    to hinder or delay creditors, but rather just deposited personal
    25   money into whatever account was readily accessible. Regarding
    26   the § 727(a)(4)(A) claim for false oaths, the court found that
    Ms. Brandenfels did not knowingly, intentionally, or fraudulently
    27   make a false oath on her bankruptcy schedules regarding certain
    bank accounts, because she thought those accounts were her
    28   mother’s accounts.
    6
    1   began garnishing Oregon Holly’s primary bank account.   The court
    2   calculated a discrepancy totaling $41,000 between 2010 and 2012,
    3   with a $28,000 discrepancy in 2012, when Ticor began its
    4   collection efforts.   She testified that she used the cash to pay
    5   contract labor, but she produced no records to confirm her
    6   statements.   The court also highlighted Ms. Brandenfels’s
    7   testimony that she opened new bank accounts and moved assets from
    8   Oregon Holly to Oregon Holly Wreaths to avoid paying Oregon
    9   Holly’s creditors.    Considering these facts together, the court
    10   concluded that the missing records made it impossible to
    11   determine whether she had misused the funds: “Ms. Brandenfels was
    12   concealing the contract labor cash payments or [sic] under cover
    13   of a chaotic or incomplete set of records.   Another possibility
    14   is she was doing something else with the cash.   We’ll just never
    15   know.”
    16        The second deficiency is “the lack of clarity between cash
    17   withdrawals and credit card payments that satisfy business
    18   obligations and those that satisfy Ms. Brandenfels’s personal
    19   obligations.”   The bankruptcy court noted that Ms. Brandenfels
    20   used her various credit cards and withdrew cash indiscriminately
    21   for both business and personal uses, but seldom recorded those
    22   transactions or distinguished between personal and business use.
    23   For example, the court calculated that Ms. Brandenfels made
    24   credit card payments of approximately $9,500 in 2012 from one of
    25   Oregon Holly Wreath’s accounts, but her records fail to indicate
    26   whether and to what extent the payments were for business
    27   expenses, as opposed to personal expenses.
    28        The third deficiency is the “string of payments to third
    7
    1   parties that were made with company money but do not appear to be
    2   company expenses.”   For example, Ms. Brandenfels paid law firms
    3   from Oregon Holly Wreath’s account for undefined services related
    4   to her deceased father-in-law’s estate.     She testified that the
    5   records do not show that Oregon Holly or Oregon Holly Wreaths had
    6   been the beneficiaries of the legal services.     She also issued a
    7   $2,500 check to repay a loan from a neighbor, but did not keep a
    8   record of the loan or the repayment.
    9        Based on these three deficiencies, the bankruptcy court
    10   denied Ms. Brandenfels’s discharge pursuant to § 727(a)(3).
    11   Ms. Brandenfels timely filed her notice of appeal on March 30,
    12   2014.
    13                               JURISDICTION
    14        The bankruptcy court had jurisdiction pursuant to 28 U.S.C.
    15   §§ 1334 and 157(b)(2)(J).   We have jurisdiction under 28 U.S.C.
    16   § 158.
    17                                  ISSUE
    18        Whether the bankruptcy court erred in denying Appellant’s
    19   discharge for failure to maintain adequate records under
    20   § 727(a)(3).
    21                           STANDARDS OF REVIEW
    22        In an action for denial of discharge, we review: (1) the
    23   bankruptcy court’s determinations of the historical facts for
    24   clear error; (2) its selection of the applicable legal rules
    25   under § 727 de novo; and (3) its determinations of mixed
    26   questions of law and fact de novo.     Searles v. Riley
    27   (In re Searles), 
    317 B.R. 368
    , 373 (9th Cir. BAP 2004), aff’d,
    28   212 Fed. App’x 589 (9th Cir. 2006).
    8
    1        De novo review is independent and gives no deference to the
    2   trial court’s conclusion.   Roth v. Educ. Credit Mgmt. Agency
    3   (In re Roth), 
    490 B.R. 908
    , 915 (9th Cir. BAP 2013) (citing
    4   Warfield v. Salazar (In re Salazar), 
    465 B.R. 875
    , 878 (9th Cir.
    5   BAP 2012)).   Conversely, review for clear error is “significantly
    6   deferential,” and an appellate court should not reverse unless it
    7   is left with “a definite and firm conviction that a mistake has
    8   been committed.”   
    Id. (quoting Baker
    v. Mereshian
    9   (In re Mereshian), 
    200 B.R. 342
    , 345 (9th Cir. BAP 1996)).    We
    10   give great deference to the bankruptcy court’s findings that are
    11   based on its determinations of witness credibility.   Retz v.
    12   Samson (In re Retz), 
    606 F.3d 1189
    , 1196 (9th Cir. 2010).
    13                               DISCUSSION
    14   A.   Appellee did not waive its § 727(a)(3) argument.
    15        Ms. Brandenfels first contends that Ticor waived its
    16   argument under § 727(a)(3) because Ticor did not reference
    17   § 727(a)(3) in its trial memorandum or its opening statement.      We
    18   disagree.
    19        First, we note that Ms. Brandenfels failed to include
    20   Ticor’s trial memorandum in her excerpts of record.   “The
    21   appellants bear the responsibility to file an adequate record,
    22   and the burden of showing that the bankruptcy court’s findings of
    23   fact are clearly erroneous.”   
    Kritt, 190 B.R. at 387
    (citing
    24   Burkhart v. FDIC (In re Burkhart), 
    84 B.R. 658
    , 660 (9th Cir. BAP
    25   1988)).   “Appellants should know that an attempt to reverse the
    26   trial court’s findings of fact will require the entire record
    27   relied upon by the trial court be supplied for review.”   
    Id. 28 (quoting
    Burkhart, 84 B.R. at 661
    ).   We are not obligated to comb
    9
    1   through the lower court’s docket in search of support for
    2   Ms. Brandenfels’s arguments.   Nevertheless, we will exercise our
    3   discretion to take judicial notice of the trial memorandum, which
    4   is available on the bankruptcy court’s docket.   See O’Rourke v.
    5   Seabord Surety Co. (In re E.R. Fegert, Inc.), 
    887 F.2d 955
    , 957-
    6   58 (9th Cir. 1989).
    7        Second, we are not persuaded that Ticor waived its
    8   § 727(a)(3) argument by omitting it from its trial memorandum.
    9   Ms. Brandenfels argues that a party’s failure to include in its
    10   trial memorandum an argument based on a properly pleaded claim
    11   for relief precludes it from making that argument during the
    12   trial.   Ms. Brandenfels cites no authority for the proposition,
    13   and we have found no such authority.
    14        Third, both the bankruptcy court and the parties addressed
    15   § 727(a)(3) at trial.   The bankruptcy court noted at the outset
    16   that Ticor’s § 727(a)(3) argument was not included in its trial
    17   memorandum and specifically asked Ticor’s counsel whether Ticor
    18   intended to abandon that argument.   In response, Ticor’s counsel
    19   affirmed that the argument was “an important part of it.”6
    20
    21        6
    The bankruptcy court requested clarification as to Ticor’s
    position on its § 727(a)(3) claim:
    22
    23                   THE COURT: I did want to ask you one
    question.
    24                   MR. RADMACHER: Yes?
    THE COURT: What about the 727(a)(3)
    25              claim? Is it abandoned or just not addressed
    26              in the trial memo? That was –- that’s the
    records claim.
    27                   MR. RADMACHER: I think -- no, it isn’t
    mentioned, perhaps -- but, no, that’s an
    28                                                        (continued...)
    10
    1   During the course of trial, the court repeatedly addressed the
    2   issue of the adequacy of the “books and records.”7     Finally,
    3   Ticor raised its § 727(a)(3) argument in its closing statement.8
    4        Lastly, Ms. Brandenfels has not identified any prejudice
    5   that she suffered as a result of the omission of Ticor’s
    6   § 727(a)(3) argument from its trial memorandum.      As discussed
    7   above, this issue was repeatedly addressed during trial,
    8   Ms. Brandenfels did not raise her waiver argument at the trial
    9   level, and Ms. Brandenfels’s counsel even specifically addressed
    10
    11        6
    (...continued)
    12                important part of it.
    THE COURT: Okay.
    13                     MR. RADMACHER: The corporate records
    are –-
    14
    THE COURT: I just wanted clarification
    15                since it isn’t separately talked about in the
    trial memo.
    16
    Trial Tr. (Day 1) at 7:8-17.
    17
    7
    For example, the bankruptcy court stated:
    18
    19                Here’s the problem in this case. There’s two
    problems in this case from the standpoint
    20                that we’re applying 727 in this case. The
    first problem is the hinder and delay
    21                problem. The second problem is the books and
    22                records are awful.
    23   Trial Tr. (Day 1) at 166:1-5.
    8
    24          Among other things, Ticor argued: “With respect to books
    and records, . . . [t]here’s no separate accounts for the
    25   companies of any kind. . . . [T]here’s no documentation of
    26   inter-company transfers. . . . There’s no . . . effort to have
    separate accounting. . . . Undocumented cash is withdrawn and
    27   expended. . . . And the final piece is her personal ability and
    knowledge, she clearly knows what she could do.” Trial Tr.
    28   (Day 2) at 103:17-104:7 (Jan. 23, 2014).
    11
    1   the issues of cash payments and the adequacy of records in his
    2   opening and closing statements.
    3        Thus, Ticor did not abandon its § 727(a)(3) argument.
    4   B.   The bankruptcy court did not err in granting judgment in
    favor of Appellee pursuant to § 727(a)(3).
    5
    6        Ms. Brandenfels argues that the bankruptcy court erred in
    7   finding her records inadequate under § 727(a)(3)’s two-part test.
    8   We find no error.
    9        Section 727(a)(3) provides that the bankruptcy court must
    10   deny a discharge when:
    11             the debtor has concealed, destroyed,
    mutilated, falsified, or failed to keep or
    12             preserve any recorded information, including
    books, documents, records, and papers, from
    13             which the debtor’s financial condition or
    business transactions might be ascertained,
    14             unless such act or failure to act was
    justified under all of the circumstances of
    15             the case[.]
    16   § 727(a)(3).
    17        The Ninth Circuit has stated “that the purpose of
    18   § 727(a)(3) is to make discharge dependent on the debtor’s true
    19   presentation of his financial affairs.”   Caneva v. Sun Cmtys.
    20   Ltd. P’ship (In re Caneva), 
    550 F.3d 755
    , 761 (9th Cir. 2008)
    21   (citing Lansdowne v. Cox (In re Cox), 
    41 F.3d 1294
    , 1296 (9th
    22   Cir. 1994)).   This “requirement removes the risk to creditors of
    23   ‘the withholding or concealment of assets by the bankrupt under
    24   cover of a chaotic or incomplete set of books or records.’”   
    Id. 25 (quoting
    Burchett v. Myers, 
    202 F.2d 920
    , 926 (9th Cir. 1953)).
    26   This exception to dischargeability “should be strictly construed
    27   in order to serve the Bankruptcy Act’s purpose of giving debtors
    28   a fresh start.”   
    Id. (quoting Industrie
    Aeronautiche v. Kasler
    12
    1   (In re Kasler), 
    611 F.2d 308
    , 310 (9th Cir. 1979)).
    2        The debtor must “present sufficient written evidence which
    3   will enable his creditors reasonably to ascertain his present
    4   financial condition and to follow his business transactions for a
    5   reasonable period in the past.”    
    Id. (quoting Rhoades
    v. Wikle,
    6   
    453 F.2d 51
    , 53 (9th Cir. 1971)).      To assess the sufficiency of
    7   those records under § 727(a)(3), the court engages in a two-part
    8   analysis.   First, a creditor makes a prima facie case by showing
    9   “(1) that the debtor failed to maintain and preserve adequate
    10   records, and (2) that such failure makes it impossible to
    11   ascertain the debtor’s financial condition and material business
    12   transactions.”    
    Id. (quoting Cox,
    41 F.3d at 1296).   If the
    13   creditor meets his burden of showing inadequate or nonexistent
    14   records, “the burden of proof then shifts to the debtor to
    15   justify the inadequacy or nonexistence of the records.”      
    Id. 16 (quoting
    Cox, 41 F.3d at 1296
    ).
    17        1.     The bankruptcy court correctly held that Appellee
    established a prima facie case under § 727(a)(3).
    18
    19        The first step of the two-part test requires Ticor to
    20   establish that Ms. Brandenfels’s records are inadequate and that
    21   it is impossible to ascertain her financial condition and
    22   material business transactions.    Ms. Brandenfels had “an
    23   affirmative duty . . . to create books and records accurately
    24   documenting [her] business affairs.”     
    Id. at 762
    (quoting
    25   Peterson v. Scott (In re Scott), 
    172 F.3d 959
    , 969 (7th Cir.
    26   1999)).   “Complete disclosure is in every case a condition
    27   precedent to the granting of the discharge, and if such a
    28   disclosure is not possible without the keeping of books or
    13
    1   records, then the absence of such amounts to that failure to
    2   which the act applies.”   
    Id. at 762
    (quoting Meridian Bank v.
    3   Alten, 
    958 F.2d 1226
    , 1230 (3d Cir. 1992)).
    4        Ms. Brandenfels implies that the bankruptcy court should
    5   only be concerned with whether or not it can ascertain her
    6   ultimate financial situation.    For example, she argues in her
    7   opening brief that the court could piece together an “adequate
    8   picture” of her finances, because it “was able to conclude that
    9   over the period of three calendar years, her family earned
    10   $98,000 . . . .”   She contends that her records are complete
    11   because she provided nearly 1,500 pages of her financial records,
    12   which “include all of the relevant bank accounts, tax returns,
    13   and profit and loss statements, and the Quickbooks detail for
    14   these accounts of her transactions . . . .    Every material
    15   transaction is accounted for.”    She argues that Ticor was able to
    16   “fully scrutinize” her records, because it asked her to admit
    17   that “almost all of the deposits to the account were payable to
    18   ‘Oregon Holly’ or to ‘Oregon Holly Company.’”    She states that
    19   “[t]he tax returns accounted for all of the money that the
    20   defendant had any access to.”    She relies on Caneva for the
    21   proposition that her records only need to demonstrate (1) the
    22   debtor’s business entities’ assets; (2) the assets that pass
    23   through the business entities; and (3) the present value of those
    24   assets.
    25        However, Ms. Brandenfels ignores Caneva’s mandate that a
    26   debtor must “present sufficient written evidence which will
    27   enable his creditors reasonably to ascertain his present
    28   financial condition and to follow his business transactions for a
    14
    1   reasonable period in the past.”    
    Caneva, 550 F.3d at 761
    (quoting
    2   
    Rhoades, 453 F.2d at 53
    ) (emphasis added).   As we have stated
    3   recently, “where a business is involved, simply producing a
    4   bottom line number as to income earned, expenses incurred, or
    5   losses suffered during a calendar year may be insufficient. . . .
    6   This is particularly true in the context of a cash intensive
    7   business where creditors cannot easily identify possible
    8   preferences or fraudulent transfers without more detail.”
    9   Hussain v. Malik (In re Hussain), 
    508 B.R. 417
    , 425 (9th Cir. BAP
    10   2014).   It is not enough for Ms. Brandenfels to provide records
    11   about her overall financial situation; she must also provide
    12   records adequate to allow creditors to trace all of her
    13   transactions.
    14        The bankruptcy court enumerated three areas in which it
    15   found Ms. Brandenfels’s records to be deficient: (1) lack of
    16   documentation of cash payments to contract labor; (2) lack of
    17   clarity between business and personal credit card payments and
    18   cash withdrawals; and (3) payments to third parties that were
    19   made with company money for non-business expenses.   We address
    20   each in turn.
    21              a.   Cash payments to contract workers
    22        First, the bankruptcy court’s foremost concern was the
    23   undocumented cash withdrawals and claimed cash payments to
    24   contract workers.   The bankruptcy court calculated a discrepancy
    25   of over $41,000 between 2010 and 2014.   The court noted that the
    26   unaccounted funds amount to 22.5 percent of Ms. Brandenfels’s
    27   total contract labor costs.   In 2012, around the time Ticor began
    28   its collection actions, the discrepancy more than quadrupled, to
    15
    1   $28,000 from $6,200 the previous year.       After Ticor’s garnishment
    2   became effective, Ms. Brandenfels’s records do not reflect a
    3   single payment by check to contract labor, even though records
    4   from the three previous years show dozens of checks for that
    5   purpose during the same season.    Furthermore, Ms. Brandenfels
    6   admitted that she opened new bank accounts and moved assets from
    7   Oregon Holly to Oregon Holly Wreaths to avoid paying creditors.
    8   Based on these facts, the bankruptcy court concluded that she
    9   “was concealing the contract labor cash payments . . . under
    10   cover of a chaotic or incomplete set of records[,]” or “doing
    11   something else with the cash.”
    12        On appeal, Ms. Brandenfels argues that her records
    13   adequately account for all of the cash payments to contract
    14   labor.   She contends that “[t]here was no shortage of records or
    15   missing transactions,” although she quickly admits that she
    16   failed to include one of her accounts and does not have records
    17   for November and December 2012.9       She claims that payments to
    18   contract labor during this time are recorded in her bank
    19   statements, which reflect multiple “round number” checks.
    20   Finally, she argues generally that she “could explain each and
    21   every one of her transactions.”
    22        The bankruptcy court did not commit clear error in its
    23   consideration of Ms. Brandenfels’s cash transactions.       Her
    24   records do not allow a creditor to “determine the details of that
    25
    9
    26          Ms. Brandenfels argues that “she had failed to include one
    of her accounts in the Quickbooks exhibit D, but she provided
    27   6 years of back records, and missed only November and December of
    2012, and all profit and loss statements through April 2013.”
    28   Opening Br. at 12.
    16
    1   transaction or verify that it actually took place.”    Caneva,
    
    2 550 F.3d at 762
    .    There is no indication whom Ms. Brandenfels
    3   paid, or how much she paid a particular person.    The bankruptcy
    4   court meticulously combed through 1,500 pages of
    5   Ms. Brandenfels’s records and calculated a $41,000 deficiency,
    6   which Ms. Brandenfels does not challenge on appeal.    Rather,
    7   Ms. Brandenfels argues that her payments to contract labor, while
    8   not recorded in her business records, are reflected in her bank
    9   statements, which the bankruptcy court “did not notice.”10
    10   However, the bank statements fail to identify the payee or the
    11   purpose of the transaction, and we cannot assume that the checks
    12   and cash withdrawals were all used to pay contract labor.    The
    13   bankruptcy court was in the best position to evaluate the facts
    14   before it, and we find no clear error in its findings.    See Retz,
    
    15 606 F.3d at 1196
    .
    16        At oral argument, Ms. Brandenfels argued that, even if her
    17   records were insufficient, her oral explanation at trial was
    18   sufficient to cure the deficiency.    Ms. Brandenfels did not offer
    19   any authority in support of this proposition, other than to claim
    20   that “jury instructions” permitted such an interpretation.    This
    21   contention is unpersuasive, not least because there is no right
    22   to a jury trial in a § 727 action.    More importantly,
    23   Ms. Brandenfels’s argument ignores the fact that § 727(a)(3)
    24
    10
    Ms. Brandenfels does not provide us with any citation to
    25   the record evidencing that she directed the bankruptcy court to
    26   the St. Helens FCU bank statements as the source of the cash to
    pay contract labor. Given that she admittedly inundated the
    27   court with approximately 1,500 pages of documents and apparently
    could not explain the discrepancies at the time of trial, we
    28   cannot say the bankruptcy court erred.
    17
    1   requires the debtor to keep and maintain “books, documents,
    2   records, and papers,” not merely oral explanations or
    3   recollections.    Section § 727(a)(3) requires “sufficient written
    4   evidence,” 
    Caneva, 550 F.3d at 761
    , because a debtor’s post-
    5   bankruptcy oral statements can be unreliable or subject to
    6   manipulation.
    7        Ms. Brandenfels also claimed at oral argument that Ticor had
    8   copies of the checks evidencing payment to contract labor and
    9   should have offered them at trial.     However, Ticor did not bear
    10   the burden of supplementing her deficient books and records.      If
    11   Ms. Brandenfels had other documents that would have completed her
    12   records, she could and should have offered them at trial.     She
    13   provides no convincing explanation of her failure to do so.
    14        Ms. Brandenfels also does not dispute her earlier testimony
    15   that she transferred assets between bank accounts to avoid
    16   garnishment.    Coupling this testimony with the large cash
    17   discrepancy suspiciously coinciding with Ticor’s collection
    18   actions, we share the bankruptcy court’s concern that
    19   Ms. Brandenfels intended to engage in “withholding or concealment
    20   of assets . . . under cover of a chaotic or incomplete set of
    21   books or records.”    
    Caneva, 550 F.3d at 761
    (quoting Burchett,
    
    22 202 F.2d at 926
    ).    The bankruptcy court did not err in finding
    23   Ms. Brandenfels’s records inadequate to explain the cash
    24   transactions under § 727(a)(3).
    25             b.     Mixed personal and business expenses
    26        Second, the bankruptcy court stated that Ms. Brandenfels
    27   would mingle business and personal expenses, but would rarely
    28   differentiate the expenses in her records.    The court totaled
    18
    1   $9,500 in credit card payments in 2012, but the records do not
    2   reflect the extent the payments concerned personal expenses or
    3   business expenses.   The court also noted that Ms. Brandenfels
    4   obtained cash back of approximately $5,000 between November 2012
    5   and January 2013, but did not maintain any records regarding
    6   those funds.    Similarly, Ms. Brandenfels’s ATM withdrawals that
    7   were split between business and personal expenses were not
    8   adequately recorded in her financial records.
    9        We find no error in the bankruptcy court’s findings that
    10   Ms. Brandenfels failed to produce adequate records regarding her
    11   co-mingled personal and business expenses.   She does not attempt
    12   to explain the credit card charges of $9,500 or the cash
    13   withdrawals of $5,000, other than to state–-without any citation
    14   to the record--that she was able to account for all of her
    15   transactions.
    16        Ms. Brandenfels’s only other argument is that “both personal
    17   and small business records were considered together in order to
    18   determine the status of the defendant’s financial affairs.    It is
    19   incongruous to consolidate the finances for this analysis, and
    20   then to insist on segregating them to critique her records.”
    21   Opening Br. at 14.   Ms. Brandenfels misses the point.   Reviewing
    22   the personal and business records together is necessary to
    23   ascertain Ms. Brandenfels’s overall financial condition, but
    24   Ms. Brandenfels was also obligated to keep adequate records of
    25   her businesses’ finances such that a creditor could follow the
    26   individual transactions.   See 
    Caneva, 550 F.3d at 761
    (the
    27   debtor’s records must allow a creditor “to follow his business
    28   transactions for a reasonable period in the past” (citation
    19
    1   omitted)).   The bankruptcy court did not err in finding that
    2   Ms. Brandenfels’s failure to do so renders her records incomplete
    3   and inadequate.
    4             c.      Non-business expenses
    5        Third, the bankruptcy court found that Ms. Brandenfels’s
    6   records did not adequately explain payments to third parties that
    7   were made with company money for non-business expenses.
    8   Ms. Brandenfels states generally that she had offered “a valid
    9   explanation” and notes that the “unidentified neighbor” to whom
    10   she paid $2,500 of company funds was identified by name at trial.
    11   In fact, Ms. Brandenfels utterly failed at trial to provide any
    12   written records explaining these transactions.    Therefore, we
    13   find no error in the bankruptcy court’s findings.
    14        Thus, the bankruptcy court correctly determined that Ticor
    15   made a prima facie showing of the incompleteness and inadequacy
    16   of Ms. Brandenfels’s records.
    17        2.   The bankruptcy court correctly held that Appellant
    failed to justify her inadequate records.
    18
    19        Since the bankruptcy court did not err in finding that
    20   Ms. Brandenfels failed to maintain and preserve adequate records,
    21   the burden then shifts to Ms. Brandenfels to justify the
    22   inadequacy of her records.    The bankruptcy court stated that Ms.
    23   Brandenfels argued at trial that her records “were justified
    24   under all the circumstances of this case. . . .    She’s had two
    25   bouts of cancer; her husband is not well after his stroke; the
    26   economic downturn in 2008 hit her business particularly hard, and
    27   as a result [she] has been struggling to keep her business afloat
    28   almost singlehandedly.”    The court concluded, however, that,
    20
    1   “[n]otwithstanding [Ms. Brandenfels’s situation], these records
    2   are still not adequate under 727(a)(3).”
    3        On appeal, Ms. Brandenfels does not assign any error to this
    4   finding.11    The only mention of her burden is a passing statement
    5   that, “[e]ven if the plaintiff may have met its burden of proof,
    6   the missing records for November and December have been
    7   adequately explained under the burden shifting analysis of
    8   Caneva.”     The record, however, contains no such explanation.
    9   Ms. Brandenfels also conceded at oral argument that she did not
    10   assign error to the second prong on appeal, because she felt that
    11   the burden never shifted from Ticor to her.     Therefore, the
    12   bankruptcy court correctly found that Ms. Brandenfels failed to
    13   carry her burden to justify the inadequacy of her records.
    14   C.   The bankruptcy court did not err in selecting the
    appropriate legal standard.
    15
    16        For her second point of error, Ms. Brandenfels contends that
    17   the bankruptcy court applied an erroneous standard in determining
    18   the adequacy of the records at issue.    However, Ms. Brandenfels
    19   fails to present any argument on this matter in her opening
    20   brief.12
    21
    11
    22          Ms. Brandenfels’s first question on appeal asks only,
    “Did the plaintiff meet its burden of proof to demonstrate that
    23   the debtor’s records were not adequate under 11 USC
    § 727(a)(3)[?]”
    24
    12
    We note that Ms. Brandenfels includes a subsection
    25   entitled “Standard for adequacy” toward the end of her opening
    26   brief. However, even construing Ms. Brandenfels’s arguments
    liberally, we cannot discern any proper assignment of error by
    27   the bankruptcy court. Ms. Brandenfels cites Caneva and a number
    of other Ninth Circuit cases for the general test to determine
    28                                                      (continued...)
    21
    1        As the Ninth Circuit has stated, “we cannot ‘manufacture
    2   arguments for an appellant’ and therefore we will not consider
    3   any claims that were not actually argued in appellant’s opening
    4   brief.    Rather, we ‘review only issues which are argued
    5   specifically and distinctly in a party’s opening brief.’”
    6   Indep. Towers of Wash. v. Washington, 
    350 F.3d 925
    , 929 (9th Cir.
    7   2003) (quoting Greenwood v. Fed. Aviation Admin., 
    28 F.3d 971
    ,
    8   977 (9th Cir. 1994)).    “Significantly, ‘[a] bare assertion of an
    9   issue does not preserve a claim.’”    
    Id. (quoting D.A.R.E.
    Am. v.
    10   Rolling Stone Magazine, 
    270 F.3d 793
    , 793 (9th Cir. 2001)).
    11   Ms. Brandenfels identifies the bankruptcy court’s application of
    12   an “erroneous legal standard to the adequacy of the defendant’s
    13   records” as one of her points of error, yet fails to
    14   “specifically and distinctly” argue that point anywhere in her
    15   opening brief.    See id.; Rule 8014(a)(8) (2014) (an appellant’s
    16   brief must include “the argument, which must contain the
    17   appellant’s contentions and the reasons for them, with citations
    18   to the authorities and parts of the record on which the appellant
    19   relies”).
    20        Moreover, in response to the Panel’s questions at oral
    21   argument, Ms. Brandenfels’s counsel said that he was not
    22   challenging the bankruptcy court’s articulation of the legal
    23   standard, but rather was arguing that the bankruptcy court erred
    24   in its application of the relevant standard to the facts.
    25
    26        12
    (...continued)
    27   the adequacy of records, but does not identify any way in which
    the bankruptcy court applied an erroneous standard, especially
    28   given that the court also relied primarily on Caneva.
    22
    1        Thus, we hold that the bankruptcy court did not err in
    2   selecting the appropriate legal standard.
    3                              CONCLUSION
    4        For the reasons set forth above, we AFFIRM the bankruptcy
    5   court’s nondischargeability judgment.
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