HSBC Realty Credit Corp. (USA) v. O'Neill , 745 F.3d 564 ( 2014 )


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  •             United States Court of Appeals
    For the First Circuit
    No. 13-1214
    HSBC REALTY CREDIT CORPORATION (USA),
    Plaintiff, Appellee,
    v.
    J. BRIAN O'NEILL,
    Defendant, Appellant.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF MASSACHUSETTS
    [Hon. Richard G. Stearns, U.S. District Judge]
    Before
    Torruella, Ripple,* and Thompson,
    Circuit Judges.
    John J. Jacko III, with whom Alan S. Fellheimer and Fellheimer
    & Eichen LLP were on brief, for appellant.
    David J. McNamara, with whom Peter C. Obersheimer and Phillips
    Lytle LLP were on brief, for appellee.
    February 7, 2014
    *
    Of the Seventh Circuit, sitting by designation.
    THOMPSON, Circuit Judge.
    OVERVIEW
    Today's case — a diversity suit governed, the parties
    agree, by Massachusetts substantive law — arises from the efforts
    of plaintiff HSBC Realty Credit Corporation (USA) to recover $8.1
    million from defendant J. Brian O'Neill under a guaranty.           A
    district   judge   struck   O'Neill's     defenses,   dismissed    his
    counterclaims, denied him leave to replead, and granted HSBC
    judgment on the pleadings. O'Neill appeals. But after saying what
    needs to be said, we affirm.
    HOW THE CASE GOT HERE
    Given the litigation's present posture, we describe the
    facts alleged in the pleadings — discussing too the documents
    fairly incorporated within them — in the light most agreeable to
    O'Neill, drawing every reasonable inference in his favor.         See,
    e.g., Grajales v. P.R. Ports Auth., 
    682 F.3d 40
    , 44 (1st Cir.
    2012).
    The Players and the Project
    HSBC is a Delaware corporation with its principal place
    of business in New York. O'Neill is a Pennsylvania resident who is
    a principal of a company called Brandywine Partners, LLC.1   Back in
    1
    A quick "fyi": Citizenship is what matters for diversity-
    jurisdiction purposes, see 28 U.S.C. § 1332(a)(1) — and a
    corporation is a citizen of both the state where it is incorporated
    and the state where it has its principal place of business, 
    id. § 1332(c)(1),
    while a person is a citizen of the state where he is
    -2-
    the mid-2000s, Brandywine wanted to buy a particular piece of
    industrial property in Delaware and redevelop it for residential
    use.       Because of some fairly serious environmental problems with
    the Delaware site, Brandywine concluded — after an extensive
    investigation — that the best course of action was to raze the
    existing buildings and start from scratch.      Eventually Brandywine
    turned to HSBC for a loan.        And HSBC agreed to dole out $15.9
    million pursuant to a project-loan agreement between them.
    The Project-Loan Agreement
    Among other things, the project-loan agreement requires
    Brandywine to pay for an appraisal of the property.          And the
    agreement says that this appraisal has to yield a loan-to-value
    ratio of no more than 60%. That condition, the document continues,
    is for HSBC's "sole benefit," meaning "no other person" has "the
    right to rely on" its "satisfaction."2         Using that ratio, the
    domiciled, which (at the risk of oversimplification) is the place
    where he intends to remain, see Rodríguez v. Señor Frog's de la
    Isla, Inc., 
    642 F.3d 28
    , 32 (1st Cir. 2011).
    2
    As a heads-up, whenever we quote a document in the text, we
    do away with unnecessary capitalization or bolding of words. But
    to give the reader a better sense of the documents' setup, we
    present some of the relevant provisions (like these ones) in
    footnotes, reproducing them essentially as they appear in the
    papers:
    -3-
    property's appraised value had to be at least $26.5 million to
    support the $15.9 million loan — or so O'Neill alleges.3                 Also
    relevant, Brandywine expressly "acknowledges" in the project-loan
    agreement     that   HSBC     was   "rel[ying]   on   the   experience    of
    [Brandywine] and its general partners, members, [and] principals
    . . . in owning and operating" properties like this and that HSBC
    "ha[s] a valid interest in maintaining" the property's "value . . .
    to ensure that, should [Brandywine] default in the repayment and
    II.   THE LOAN
    . . .
    Section 2.9 Conditions Precedent to Disbursement of
    Project Loan Proceeds.
    2.9.1 Conditions of Advances. . . .
    . . .
    (p) Appraisal.    [HSBC] shall have received [an]
    . . . appraisal of the Property, commissioned by [HSBC]
    at [Brandywine's] cost and expense, that indicates an "as
    is" Loan-to-Value Ratio which does not exceed 60% and
    that is otherwise satisfactory to [HSBC] in its sole
    discretion.
    . . .
    2.9.3 No Reliance. All conditions and requirements
    of this Agreement are for the sole benefit of [HSBC] and
    no other Person . . . shall have the right to rely on the
    satisfaction of such conditions and requirements by
    [Brandywine].
    3
    The loan documents say nothing about the property's value.
    But O'Neill theorizes that HSBC must have pegged the property's
    value at $26.5 million, because the project-loan agreement provides
    that the $15.9 million loan amount cannot exceed 60% of the
    property's value.
    -4-
    performance of the obligations under the project loan documents,
    [HSBC] can recover the obligations" by selling the property.4                Of
    note too, Brandywine signed a promissory note and gave HSBC a
    mortgage on the Delaware property (among other things).
    The Guaranty
    Because,   as     he    acknowledged,   HSBC   would   not   lend
    Brandywine a cent unless he "unconditionally" guaranteed the loan's
    repayment, O'Neill signed an "absolut[e]" personal guaranty for the
    loan, agreeing that he had a "direct or indirect interest" in
    Brandywine (and so would "directly benefit" from the loan) and that
    he occupied the status of "primary obligor" of the "guaranteed
    obligations" (defined as the "prompt and unconditional payment by
    4
    That piece of the project-loan agreement is set out this
    way:
    VI.   TRANSFERS
    Section 6.1     Agent's and Lenders' Reliance.
    [Brandywine] acknowledges that [HSBC] ha[s] examined
    and relied on the experience of [Brandywine] and its
    general partners, members, [and] principals . . . in
    owning and operating properties such as the Property in
    agreeing to enter into this Agreement and make the
    Project Loan, and will continue to rely on [Brandywine's]
    ownership of the Property as a means of maintaining the
    value of the Property as security for repayment and
    performance of the Obligations under the Project Loan
    Documents. [Brandywine] acknowledges that [HSBC] ha[s]
    a valid interest in maintaining the value of the Property
    so as to ensure that, should [Brandywine] default in the
    repayment and performance of the Obligations under the
    Project Loan Documents, [HSBC] can recover the
    Obligations by a sale of the Property.
    -5-
    [Brandywine] of the loan and interest thereon").5        The guaranty's
    limitations-on-guaranteed-obligations          clause   caps   O'Neill's
    liability at $8.1 million, however.6
    5
    This part of the guaranty is laid out like so:
    GUARANTY OF PAYMENT
    . . .
    . . . [HSBC] is not willing to make the Loan, or
    otherwise extend credit, to [Brandywine] unless [O'Neill]
    unconditionally guarantees payment and performance to
    [HSBC] of the Guaranteed Obligations (as herein
    defined)[.]
    . . .
    ARTICLE I
    NATURE AND SCOPE OF GUARANTY
    1.1    Guaranty of Obligation.      Subject to the
    limitations contained in Section 6.15, [O'Neill] hereby
    irrevocably, absolutely and unconditionally guarantees to
    [HSBC] . . . the payment and performance of the
    Guaranteed Obligations as and when the same shall be due
    and payable, whether by lapse of time, by acceleration of
    maturity or otherwise. [O'Neill] hereby irrevocably and
    unconditionally covenants and agrees that [he] is liable
    for the Guaranteed Obligations as a primary obligor.
    6
    That section reads:
    ARTICLE VI
    MISCELLANEOUS
    . . .
    6.15    Limitations on Guaranteed Obligations.
    Notwithstanding anything in this Guaranty or any of the
    Loan Documents to the contrary, the liability of
    [O'Neill] under this Guaranty shall be limited to (a) the
    Guaranteed Amount (as hereinafter defined) and (b)
    -6-
    Pertinently   too,   the    guaranty   lists   a   bunch   of
    representations and warranties that O'Neill made to HSBC.              For
    example, he affirmed both that he was "familiar with, and ha[d]
    independently reviewed books and records regarding," Brandywine's
    "financial condition" and also that he was "familiar with the
    value" of the property offered as collateral.        He confirmed that
    neither Brandywine's condition nor the pledge of collateral induced
    him to sign the guaranty.    And he declared that HSBC said nothing
    to induce him to execute that document, either.7
    amounts due under Section 1.8 of this Guaranty. As used
    herein, the "Guaranteed Amount" shall mean an amount
    equal to $8,100,000.
    Section 1.8, which makes O'Neill liable for payment of expenses
    that HSBC incurs in seeking to enforce the guaranty, provides in
    full:
    1.8    Payment of Expenses.     In the event that
    [O'Neill] should breach or fail to timely perform any
    provisions of this Guaranty, [O'Neill] shall, within five
    (5) business days after receipt of written demand from
    [HSBC], pay [HSBC] all actual and reasonable costs and
    expenses (including court costs and attorneys' fees)
    incurred by [HSBC] in the enforcement hereof or the
    preservation of [HSBC's] rights hereunder. The covenant
    contained in this Section shall survive the payment and
    performance of the Guaranteed Obligations.
    7
    Here is how these provisions show up in the guaranty:
    ARTICLE III
    REPRESENTATIONS AND WARRANTIES
    . . .
    3.2    Familiarity and Reliance.     [O'Neill] is
    familiar with, and has independently reviewed books and
    -7-
    The guaranty also has a "no duty to pursue others"
    clause, which stresses that HSBC need not enforce its rights or
    exhaust its remedies against Brandywine or the property and that
    O'Neill gives up whatever rights he "may have" to force HSBC to do
    either of these things.8   But there is more.   O'Neill's guaranty
    declares that he "waives any common law, equitable, statutory or
    other rights" that he may have because of "[a]ny action . . .
    records   regarding,    the   financial    condition   of
    [Brandywine] and is familiar with the value of any and
    all collateral intended to be created as security for the
    payment of the Note or Guaranteed Obligations; however,
    [O'Neill] is not relying on such financial condition or
    the collateral as an inducement to enter into this
    Guaranty.
    3.3 No Representation by Lender. Neither [HSBC]
    nor any other party has made any representation, warranty
    or statement to [O'Neill] in order to induce [O'Neill] to
    execute this Guaranty.
    8
    Also appearing in Article I of the guaranty, which, again,
    is titled "Nature and Scope of Guaranty," this passage reads in
    relevant part:
    1.6 No Duty to Pursue Others.      It shall not be
    necessary for [HSBC] (and [O'Neill] hereby waives any
    rights which [he] may have to require [HSBC]), in order
    to enforce the obligations of [O'Neill] hereunder, first
    to (i) institute suit or exhaust its remedies against
    [Brandywine] or others liable on the Loan or the
    Guaranteed Obligations or any other person, (ii) enforce
    [HSBC's] rights against any collateral which shall ever
    have been given to secure the Loan, . . . (v) exhaust any
    remedies available to [HSBC] against any collateral which
    shall ever have been given to secure the Loan, or (vi)
    resort to any other means of obtaining payment of the
    Guaranteed Obligations. [HSBC] shall [not] be required
    to mitigate damages or take any other action to reduce,
    collect or enforce the Guaranteed Obligations.
    -8-
    taken" regarding the loan or the collateral that "increases the
    likelihood that [he] will be required to pay the guaranteed
    obligations."9 Topping things off, the guaranty has an integration
    clause saying that this document is the "final and complete"
    expression of its terms, that there are "no oral agreements"
    9
    Here are those provisions:
    ARTICLE II
    EVENTS AND CIRCUMSTANCES NOT REDUCING
    OR DISCHARGING [O'NEILL'S] OBLIGATIONS
    [O'Neill] hereby consents and agrees to each of the
    following and agrees that [his] obligations under this
    Guaranty shall not be released, diminished, impaired,
    reduced or adversely affected by any of the following and
    waives any common law, equitable, statutory or other
    rights . . . which [he] might otherwise have as a result
    of or in connection with any of the following:
    . . .
    2.13 Other Actions Taken or Omitted. Any other
    action taken or omitted to be taken with respect to the
    Loan Documents, the Guaranteed Obligations, or the
    security and collateral therefor, whether or not such
    action or omission prejudices [O'Neill] or increases the
    likelihood that [he] will be required to pay the
    Guaranteed Obligations pursuant to the terms hereof, it
    is the unambiguous and unequivocal intention of [O'Neill]
    that [he] shall be obligated to pay the Guaranteed
    Obligations when due, notwithstanding any occurrence,
    circumstance, event, action, or omission whatsoever,
    whether contemplated or uncontemplated, and whether or
    not otherwise or particularly described herein, which
    obligation shall be deemed satisfied only upon the full
    and final payment and satisfaction of the Guaranteed
    Obligations.
    -9-
    between the parties, and that no one can use extrinsic evidence of
    any kind to "contradict" or "modify" any term.10
    The Default and the Lawsuit
    Brandywine defaulted on its repayment obligations, so
    HSBC demanded that O'Neill make good on his $8.1 million guaranty.
    But he turned a deaf ear, causing HSBC to file suit on the guaranty
    agreement.      O'Neill   returned   fire   with   18   defenses   and   8
    counterclaims. Some of his defenses defy simple labels. Others do
    not, like his defenses of mitigation, promissory estoppel, breach
    10
    That provision declares:
    ARTICLE VI
    MISCELLANEOUS
    . . .
    6.11 Entirety. THIS GUARANTY EMBODIES THE FINAL,
    ENTIRE AGREEMENT OF [O'NEILL AND HSBC] WITH RESPECT TO
    [O'NEILL'S] GUARANTY OF THE GUARANTEED OBLIGATIONS AND
    SUPERSEDES ANY AND ALL PRIOR COMMITMENTS, AGREEMENTS,
    REPRESENTATIONS, AND UNDERSTANDINGS, WHETHER WRITTEN OR
    ORAL, RELATING TO THE SUBJECT MATTER HEREOF.         THIS
    GUARANTY IS INTENDED BY [O'NEILL AND HSBC] AS A FINAL AND
    COMPLETE EXPRESSION OF THE TERMS OF THE GUARANTY, AND NO
    COURSE OF DEALING BETWEEN [O'NEILL AND HSBC], NO COURSE
    OF PERFORMANCE, NO TRADE PRACTICES, AND NO EVIDENCE OF
    PRIOR, CONTEMPORANEOUS OR SUBSEQUENT ORAL AGREEMENTS OR
    DISCUSSIONS OR OTHER EXTRINSIC EVIDENCE OF ANY NATURE
    SHALL BE USED TO CONTRADICT, VARY, SUPPLEMENT OR MODIFY
    ANY TERM OF THIS GUARANTY AGREEMENT. THERE ARE NO ORAL
    AGREEMENTS BETWEEN [O'NEILL AND HSBC].
    The bolding and capitalization here are not mistakes on our part —
    the provision actually looks this way, which we guess was done so
    even a lackadaisical reader could not miss it.
    -10-
    of fiduciary duty, breach of an implied covenant of good-faith
    dealing,    fraudulent   inducement,     duress   and   undue     influence,
    unconscionable contract of adhesion, no meeting of the minds, and
    failure to state a claim for which relief may be granted.               As for
    his counterclaims, they were for fraudulent inducement, promissory
    estoppel,    negligent   misrepresentation,       unfair    and    deceptive
    business practices under Mass. Gen. Laws Ch. 93A, breach of an
    implied covenant of good-faith dealing, breach of duty to mitigate
    damages, declaratory and injunctive relief, and breach of contract.
    Convinced that there were no material facts in dispute
    and that judgment should enter enforcing the guaranty's express
    terms, HSBC moved the judge to strike O'Neill's defenses and to
    grant it judgment on the pleadings under Fed. R. Civ. P. 12(c).
    O'Neill resisted by saying that his defenses and counterclaims
    barred the guaranty's enforcement.11       In the alternative, he asked
    the judge for leave to replead his defenses and counterclaims under
    Fed. R. Civ. P. 15(a).12
    Taking up HSBC's motion, the judge said that a common
    theme pervaded O'Neill's defenses and counterclaims:              "that HSBC
    must seek to recover any amount owed by Brandywine by proceeding
    against    the   [Delaware]   property   before   turning    to    O'Neill's
    11
    The parties had       attached   the   key   documents     to    their
    respective pleadings.
    12
    O'Neill did not submit proposed amended pleadings with this
    request.
    -11-
    personal [g]uaranty," since "HSBC allegedly represented to him that
    it would in the first instance seek recourse against the collateral
    property in the event of a default."           And when all was said and
    done, the judge concluded that the guaranty's unambiguous language
    wiped out that theory.      So the judge rejected O'Neill's defenses
    and counterclaims and granted HSBC judgment on the pleadings too.
    Concluding that any attempt to amend would be an exercise in
    futility, the judge also denied O'Neill's plea to replead.
    Which gets us to the here and now.
    OUR VIEW OF THE MATTER
    O'Neill hurls a barrage of arguments our way, challenging
    the grant of judgment on the pleadings and the denial of his
    request to replead. We review a Rule 12(c) dismissal like we would
    a Rule 12(b)(6) dismissal:          de novo, taking as true the losing
    party's well-pleaded facts and seeing if they add up to a plausible
    claim for relief.      See, e.g., 
    Grajales 682 F.3d at 44
    .   And as a
    general   rule,   we   review   a   decision   regarding   amendments   of
    pleadings for abuse of discretion, though when — as is the case
    here — futility is the linchpin for the judge's ruling and the
    leave-to-replead request came before the closing of discovery and
    the filing of any summary-judgment motion, the correctness of the
    "futility" tag is tested under the Rule 12(b)(6) standard.          See,
    e.g., Hatch v. Dep't for Children, Youth & Their Families, 274 F.3d
    -12-
    12, 19 (1st Cir. 2001).            Ultimately, however, none of O'Neill's
    arguments persuades.
    Judgment on the Pleadings
    (a)
    Fraudulent Inducement
    O'Neill loudly protests that his fraudulent-inducement
    claim should have been enough to defeat HSBC's dismissal efforts.
    His theory rises or falls on his belief that two provisions in the
    project-loan agreement constitute false statements of material fact
    made to induce him to sign the guaranty and that he reasonably
    relied on those false statements to his detriment.                  See, e.g.,
    Hogan v. Riemer, 
    619 N.E.2d 984
    , 988 (Mass. App. Ct. 1993) (laying
    out the elements of a fraudulent-inducement claim).                 His theory
    falls, as we now explain.
    The first provision he points to involves the 60% loan-
    to-value ratio, which he alleges put the collateral property's
    value at $26.5 million and is an HSBC representation that the
    chance   of    its   having   to    call   the   $8.1   million   guaranty   was
    basically zero.        HSBC made that representation, he adds, even
    though HSBC — and not he — knew that this was not the property's
    real value.     He does not say what the property's actual value was,
    but he intimates that it had to have been less when he signed the
    guaranty and that HSBC had to have known it was less.             This theory,
    however, flies in the face of the guaranty — the very document
    where (the reader will recall) he expressly confirmed that he was
    -13-
    familiar with the property's value, that he was not relying on the
    property as an inducement to sign the guaranty, and that HSBC made
    no representations to induce him to execute that document.
    The second project-loan-agreement provision he harps on
    provides (emphasis ours) that if Brandywine defaults, HSBC "can
    recover the obligations" by selling the property.                     He reads this
    contract language as an HSBC representation that it would move
    against   the     property    before    turning     to     his    guaranty      —   a
    representation (he continues) made even though HSBC intended all
    along to collect only against the guaranty.                    We are unmoved.
    Merely to state the obvious, that proviso says that HSBC "can"
    proceed first against the property, not that it must do so.
    Anyway, what drives a stake through the heart of this part of his
    inducement theory is his agreeing in the guaranty that HSBC said
    nothing to induce him to make the guaranty.              And do not forget that
    his   guaranty    specifically     proclaims      that    it     is    the    "entire
    agreement"       between     the   parties,       superseding           all     prior
    "understandings," and explicitly provides that HSBC may enforce its
    rights against him (the primary obligor) without first trying to
    recover the debt from any pledged collateral.
    Ultimately — and unhappily for O'Neill — we must enforce
    the guaranty according to its terms, with the parties' rights
    "ascertained" from the written text.              See First Nat'l Bank of
    Boston v. Ibarra, 
    716 N.E.2d 647
    , 649 (Mass. App. Ct. 1999) (citing
    -14-
    Merrimack Valley Nat'l Bank v. Baird, 
    363 N.E.2d 688
    (Mass. 1977),
    and Shawmut Bank, N.A. v. Wayman, 
    606 N.E.2d 925
    (Mass. App. Ct.
    1993)).    But hang on a minute, says O'Neill, a Massachusetts rule
    holds that one cannot induce a contract by fraud and then use
    contractual contrivances to duck liability.              See, e.g., Starr v.
    Fordham, 
    648 N.E.2d 1261
    , 1268 (Mass. 1995) (citing Bates v.
    Southgate, 
    31 N.E.2d 551
    (Mass. 1941), and noting, for example,
    that "[a]n integration clause in a contract does not insulate
    automatically a party from liability where he induced another
    person to enter into a contract by misrepresentation").                       True
    enough.    But another rule — the one that holds sway here, for
    reasons we will discuss in a minute — declares that reliance on
    supposed   misrepresentations      that     contradict    the   terms    of    the
    parties' agreement is unreasonable as a matter of law and so cannot
    support a fraudulent-inducement claim.            
    Id. (quoting Turner
    v.
    Johnson & Johnson, 
    809 F.2d 90
    , 97 (1st Cir. 1986)); accord
    Masingill v. EMC Corp., 
    870 N.E.2d 81
    , 89 (Mass. 2007) (calling
    this second rule "a rule of long standing").             And as we have just
    shown,    the    contract-inducing    misrepresentations        that    O'Neill
    trumpets are irreconcilably at odds with the guaranty's express
    terms.     To repeat (and we apologize for the monotony of our
    analysis):      O'Neill specifically warranted in the guaranty that he
    was   familiar    with   the   collateral    property's    value,      that    the
    property did not operate as an inducement for him to make the
    -15-
    uaranty, and that HSBC said nothing to induce him to execute the
    guaranty — all of which destroys his fraudulent-inducement thesis
    centered    on   the   project-loan         agreement's      loan-to-value-ratio
    provision.13     See 
    Starr, 648 N.E.2d at 1268
    .              He also agreed with
    the guaranty's tagging him as the primary obligor and with its
    allowing HSBC to go after him first to recoup the debt — provisions
    that put the kibosh on his other suggestion that HSBC must first
    seek recourse against the property.                See 
    id. Our case
    bears a striking resemblance to Turner — an
    opinion    mentioned   in    a     case    parenthetical      above.      Applying
    Massachusetts law, there we affirmed a lower court's decision
    rejecting plaintiffs' fraudulent-inducement claims.                    See 
    Turner, 809 F.2d at 95-98
    .        Turner's key facts may be swiftly summarized.
    The Turner plaintiffs sold an electronic-thermometer
    business to defendant for cash considerations and royalties based
    on future sales.          
    Id. at 93.
            Plaintiffs later claimed that
    defendant had induced them to sell by misstating various things
    during     negotiations,     including           that   it   would   promote    the
    thermometer's     sale.      
    Id. at 94.
         Importantly,     however,   the
    contract's final version stated that defendant had no obligation to
    market the thermometer. 
    Id. at 93.
    Canvassing the cases, we found
    13
    By the way, this proviso was a condition precedent to HSBC's
    providing loan funds to Brandywine, conferring no legally
    enforceable rights on either Brandywine or O'Neill — as we noted
    several pages ago.
    -16-
    that "the give-and-take of negotiations would become meaningless
    if,   after    making   concessions    in    order   to   obtain   contractual
    protections, a knowledgeable party" can later "reclaim what it had
    given away by alleging that it had, in fact, relied not on the
    writing but on the prior oral statements." 
    Id. at 96.
                  So we said
    that Massachusetts's Supreme Judicial Court ("SJC," for short)
    "undoubtedly would find that the threat to contractual certainty
    usually would outweigh the possible injustice of denying a claim of
    fraud."   
    Id. We added:
    [T]he [SJC] would reject as a matter of law
    plaintiffs' fraud claim based on [defendant's]
    alleged promise to aggressively market [the
    thermometer]. Certainly in this case, where
    both parties were experienced in business and
    the   contract  was   fully   negotiated   and
    voluntarily signed, plaintiffs may not raise
    as fraudulent any prior oral assertion
    inconsistent with a contract provision that
    specifically addressed the particular point at
    issue.
    
    Id. at 97.
         And we concluded:
    While we do not condone misrepresentations in
    contract negotiations, we also reject the
    notion that courts or juries should rewrite a
    fully negotiated contractual agreement that so
    precisely sets out the rights and obligations
    of two sophisticated parties.      We do not
    believe this rule of law awards undue
    protection against fraud claims.     It means
    only that a knowledgeable buyer should not
    sign a contract that conflicts with his or her
    understanding of the agreement.
    -17-
    
    Id. at 97-98.
       Turner stands on all fours with this case, given
    that the misrepresentations here are at odds with the guaranty's
    terms.
    Desperate for a way around this reality, O'Neill spends
    a lot of time trying to convince us that the SJC rejected Turner in
    McEvoy Travel Bureau, Inc. v. Norton Co., 
    563 N.E.2d 188
    (Mass.
    1990).   He also believes that the facts of his case fit snugly
    within McEvoy, which, he adds, obliges us to follow McEvoy anyway.
    He is wrong on both scores.
    The   McEvoy   defendant,     Norton   Company,       was    a    huge
    international 
    conglomerate. 563 N.E.2d at 191
    .          The plaintiff,
    McEvoy Travel Bureau, Inc., was a small travel agency in Worcester,
    Massachusetts.      
    Id. For decades
    McEvoy had provided travel
    services to Norton, always without a written contract.                       
    Id. Eventually the
    two reached an oral agreement calling for McEvoy to
    become   Norton's   exclusive   travel    agent   for   all      of    Norton's
    Worcester-area   business.      
    Id. This would
      be   a    "long-term"
    arrangement, they agreed. 
    Id. Based on
    this understanding, McEvoy
    moved into Norton's building and hired extra personnel and bought
    extra equipment necessary to handle the extra business.                
    Id. McEvoy had
    been fully performing under the agreement for
    two months when Norton sent over a written version of the contract.
    
    Id. McEvoy at
    first refused to sign it, complaining that the
    document stated that Norton could terminate it on 60 days' notice
    -18-
    and that it was renewable yearly.          
    Id. Norton replied
    that the
    termination clause was "inoperative" and "meaningless," a mere
    technicality added to make its lawyers happy — though at that very
    time, Norton was secretly considering an "in-house" option that
    could make McEvoy expendable. 
    Id. at 191-92.
    An obviously in-the-
    dark McEvoy signed the contract.         
    Id. at 191.
    Three years later, Norton invoked the termination clause
    that it had previously pooh-poohed as pointless.               
    Id. at 192.
    Unwilling to let its duper off the hook, McEvoy sued Norton in
    state   court    for   (among   other   things)   fraud   in   inducing   the
    contract.   
    Id. at 190.
        A jury found for McEvoy.      
    Id. And the
    SJC
    affirmed, saying, most relevantly, first, that "statements of
    present intention as to future conduct" — like a fraudulent promise
    not to use the termination clause — "may be the basis for a fraud
    action if . . . the statements misrepresent the actual intention of
    the speaker and were relied upon by the recipient to his damage,"
    
    id. at 192;
    and second, that McEvoy's reliance was reasonable,
    because   "the   long   existing   relationship     between     the   parties"
    entitled it to take Norton's "statements at face value and credit
    them," 
    id. at 194.
    Now back to O'Neill's McEvoy-based arguments.             Sure, in
    reaching its result, the SJC reaffirmed that contracting parties,
    "whether experienced in business or not, should deal with each
    other honestly," and that no one should "be permitted to engage in
    -19-
    fraud to induce the contract" — meaning the SJC saw "no reason to
    create, as Turner suggests, a new rule or an exception" for cases
    where     the    players      are   considered       "sophisticated     business
    enterprises."          
    Id. But McEvoy
    did not brush off Turner's core
    holding.       And cases after McEvoy have embraced it, agreeing with
    Turner that "if 'the contract was fully negotiated and voluntarily
    signed, [then] plaintiffs may not raise as fraudulent any prior
    oral     assertion      inconsistent   with     a    contract    provision    that
    specifically addressed the particular point at issue.'" 
    Starr, 648 N.E.2d at 1267
       (quoting    
    Turner, 809 F.2d at 97
    );   see   also
    
    Masingill, 870 N.E.2d at 89
    (same).            And despite what he says, our
    facts look nothing like McEvoy's.             For one thing, he identifies no
    specific statement signifying HSBC's then-present intention that it
    in the future would treat a contract provision as so much hot air.
    Cf. 
    McEvoy, 563 N.E.2d at 191
    .          For another, he alleges no history
    of performance with HSBC that could make his reliance on the
    complained-of duping conduct reasonable.              Cf. 
    id. Given all
    this,
    McEvoy offers him no help.
    O'Neill, however, has another Massachusetts fraudulent-
    inducement decision up his sleeve that he says supports his
    position, this one penned by a state-court trial justice — Linear
    Retail Danvers #1, LLC v. Casatova, LLC, No. 07-3147, 
    2008 WL 2415402
    (Mass. Super. Ct. June 11, 2008).                Linear arose from an
    alleged default on a commercial lease by defendants-lessees.                  
    Id. -20- at
    *1.     When defendants signed the lease, they also signed a
    personal guaranty of the lease.            
    Id. Claiming that
    defendants
    breached the lease by not paying rent as required, plaintiff-lessor
    sued them in Massachusetts state court, arguing that they, as
    guarantors of the rent obligation under the lease, were absolutely
    liable for the rent owed.        
    Id. at *1-2.
        To fend off plaintiff's
    summary-judgment motion, defendants argued that plaintiff had drawn
    them into the lease by falsely representing that it would improve
    the leased premises in certain ways.          
    Id. at *3.
      The court denied
    the motion, concluding that "[w]hether these representations were
    made, and whether, if made, they misrepresented [plaintiff's]
    actual intentions, are factual issues ripe for determination" by a
    factfinder.   
    Id. But there
    is a distinction between that case and
    O'Neill's that makes all the difference: Linear never says whether
    the pertinent contract there (the lease) had any provision directly
    contradictory       to     the   complained-of     misrepresentations.
    Contrastingly, the pertinent contract here (the guaranty) has
    plenty of those.         Clearly, then, Linear cannot turn the tide for
    O'Neill.
    The net result of all this is that O'Neill's inducement-
    based arguments fail.       So we press on.
    (b)
    Ambiguity
    O'Neill also believes that judgment on the pleadings was
    a no-no because, he says, the guaranty's limitations-on-guaranteed-
    -21-
    obligations clause is ambiguous on its face.          As a refresher, we
    note again that this provision (so far as relevant) provides that
    "[n]otwithstanding anything in this guaranty or any of the loan
    documents to the contrary," O'Neill's liability under the guaranty
    "shall be limited to . . . the guaranteed amount," defined as "an
    amount equal to $8,100,000."       O'Neill sees ambiguity because he
    thinks that this proviso can either mean that he is responsible for
    the "first" $8.1 million of the $15.9 million loan (which is HSBC's
    preferred reading, he says) or the "last" $8.1 million (which is
    his preferred reading, naturally).
    Unfortunately for O'Neill, ambiguity does not arise
    simply    because   contracting   parties   bicker   over   a   provision's
    meaning, see, e.g., Suffolk Const. Co. v. Lanco Scaffolding Co.,
    
    716 N.E.2d 130
    , 133 (Mass. App. Ct. 1999) — if it did then reducing
    a contract to writing would give parties "little or no protection,"
    see Fed. Deposit Ins. Corp. v. W.R. Grace & Co., 
    877 F.2d 614
    , 621
    (7th Cir. 1989) (Posner, J.), making contract drafting a real time-
    waster.    Instead, ambiguity arises only if a reasonable person
    could read the provision more than one way.           See, e.g., Brigade
    Leveraged Capital Structures Fund Ltd. v. PIMCO Income Strategy
    Fund, 
    995 N.E.2d 64
    , 69 (Mass. 2013).            Of course, whether a
    provision is ambiguous is a question of law that we must answer
    ourselves, see, e.g., Eigerman v. Putnam Invs., Inc., 
    877 N.E.2d 1258
    , 1263 (Mass. 2007), mindful of this:        that we must read the
    -22-
    provision "in the context of the entire contract rather than in
    isolation," because the interplay between different provisions may
    cast some light on their meaning, see Gen. Convention of the New
    Jerusalem in the U.S.A. v. Mackenzie, 
    874 N.E.2d 1084
    , 1087 (Mass.
    2007), and that a dose of "'[c]ommon sense is as much a part of
    contract interpretation as is the dictionary or the arsenal of
    canons,'" see Roberts v. Enter. Rent-A-Car Co. of Boston, 
    779 N.E.2d 623
    , 629 (Mass. 2002) (quoting Fishman v. LaSalle Nat. Bank,
    
    247 F.3d 300
    , 302 (1st Cir. 2001)).
    These basic principles spell doom for O'Neill's ambiguity
    claim.   Nothing in the contested provision — or elsewhere in the
    guaranty, for that matter — limits his guaranty obligation as
    primary obligor on the note to the "last" $8.1 million of the $15.9
    million loan.    The clause's language is crystal clear, putting an
    $8.1 million ceiling on his liability without providing even the
    faintest whisper of a suggestion that he is responsible only for
    the loan's final $8.1 million.    What O'Neill has done is pull his
    reading of the provision out of thin air, relying on mental
    gymnastics inconsistent with the guaranty's actual words (and with
    common sense).   That his interpretation is not plausible wipes out
    his ambiguity theory.   See, e.g., Citation Ins. Co. v. Gomez, 
    688 N.E.2d 951
    , 952-53 (Mass. 1998); Mitcheson v. Izdepski, 
    585 N.E.2d 743
    , 745 (Mass. App. Ct. 1992).
    -23-
    (c)
    Chapter 93A
    and
    Good-Faith Dealing
    We can make quick work of O'Neill's charge that his
    pleadings alleged enough to push his chapter-93A and good-faith-
    dealing claims across the plausibility line.           For those not in the
    know, we point out that chapter 93A prohibits "[u]nfair methods of
    competition and unfair or deceptive acts or practices in the
    conduct of any trade or commerce," see Mass. Gen. Laws ch. 93A,
    § 2(a), and that courts read a duty of good-faith dealing into
    every Massachusetts contract, see, e.g., Harrison v. NetCentric
    Corp., 
    744 N.E.2d 622
    , 629 (Mass. 2001); Anthony's Pier Four, Inc.
    v. HBC Assocs., 
    583 N.E.2d 806
    , 820 (Mass. 1991).             Now, as argued
    on appeal, O'Neill premises these claims on his already-rejected
    fraud theory, which we state again runs like this: first, that the
    60% loan-to-value ratio in the project-loan agreement is an HSBC
    representation that it would not need to collect on his guaranty —
    an entirely false representation, he alleges; and second, that the
    project-loan agreement's saying that HSBC "can recover" against the
    collateral   property        if     Brandywine    defaults    is   an   HSBC
    representation that it would proceed against the property rather
    than   against   him    as        guarantor   —   another    entirely   false
    representation, he posits.          But because — as we have explained —
    his fraud theory fails, so too does his chapter-93A claim.               See,
    e.g., Macoviak v. Chase Home Mortg. Corp., 
    667 N.E.2d 900
    , 903
    -24-
    (Mass. App. Ct. 1996) (holding that a litigant cannot succeed on a
    chapter-93A theory based on a fraud claim that is insufficient as
    a matter of law).       And because he is not a party to the project-
    loan agreement between HSBC and Brandywine, his good-faith-dealing
    claim necessarily fails as well.           See, e.g., Ayash v. Dana-Farber
    Cancer Inst., 
    822 N.E.2d 667
    , 684 (Mass. 2005) (stressing that
    "[t]his   implied      covenant"   of    good-faith   dealing     "may   not    be
    'invoked to create rights and duties not otherwise provided for in
    the existing contractual relationship'" (quoting Uno Rests., Inc.
    v. Boston Kenmore Realty Corp., 
    805 N.E.2d 957
    , 964 (Mass. 2004))).
    Looking to deflect attention from this powerful body of
    Massachusetts caselaw, O'Neill talks up sections 37 and 51 of the
    Restatement (Third) of Suretyship and Guaranty, which we will
    simply call the "Restatement" to save some keystrokes. As he tells
    it, both sections bolster his chapter-93A and good-faith-dealing
    claims.   Not so, we conclude.
    Reader alert:       When perusing the next two paragraphs,
    keep in mind that HSBC here is the "obligee," Brandywine is the
    "principal obligor," and O'Neill is the "secondary obligor" — at
    least that is how he sees things.
    Broadly speaking, section 37 provides that if an "obligee
    acts to increase the secondary obligor's risk of loss by increasing
    its potential cost of performance or decreasing its potential
    ability   to   cause    the   principal    obligor    to   bear   the    cost   of
    -25-
    performance, the secondary obligor is discharged as described in
    subsections (2) and (3)." See Restatement § 37(1). Subsection (2)
    allows a discharge if the obligee "releas[es] the principal obligor
    from a duty other than the payment of money" or "agree[s]" to
    modify "the duties of the principal obligor that either amounts to
    a substituted contract or imposes a risk on the secondary obligor
    fundamentally      different"     than        those   imposed    before      the
    modification. 
    Id. § 37(2).
    Subsection (3) provides a list of acts
    that allow a discharge, but the gist of this subsection is that a
    discharge is in order if the "obligee" committed "any . . . act or
    omission that impairs the principal obligor's duty of performance,
    the   principal    obligor's    duty    to    reimburse,   or   the    secondary
    obligor's right of restitution or subrogation."                 
    Id. § 37(3).
    O'Neill is adamant that his case fits section 37 to a T.                  But he
    makes no attempt to explain why this is so, alleging nothing
    showing how HSBC's conduct comes within the ambit of subsections
    (2) or (3).       His argument therefore goes nowhere.14              See, e.g.,
    Ruiz-Sánchez v. Goodyear Tire & Rubber Co., 
    717 F.3d 249
    , 253 (1st
    Cir. 2013) (stressing that claims "woven entirely out flimsy
    14
    Sometimes we allow litigants "some latitude" if a plausible
    claim may be shown "based on what is known," at least where "some
    of the information needed may be" in the other party's "control."
    Pruell v. Caritas Christi, 
    678 F.3d 10
    , 15 (1st Cir. 2012). But
    O'Neill does not make this argument. So it is waived. See, e.g.,
    Rodríguez v. Municipality of San Juan, 
    659 F.3d 168
    , 175 (1st Cir.
    2011); Ortiz v. Gaston Cnty. Dyeing Mac. Co., 
    277 F.3d 594
    , 598
    (1st Cir. 2002).
    -26-
    strands of speculation and surmise" do not satisfy the plausibility
    standard); Morales-Cruz v. Univ. of P.R., 
    676 F.3d 220
    , 225 (1st
    Cir. 2012) (explaining that "speculation, unaccompanied by any
    factual predicate, is not sufficient to confer plausibility").
    As for section 51, it provides that an "obligee" may be
    required to liquidate collateral to satisfy a debt when to do
    otherwise would "result in unusual hardship to the secondary
    obligor and enforcing the security interest [would] not materially
    prejudice or burden the obligee or other beneficiaries of the
    secondary obligation."15 See Restatement § 51(2)(b). And, building
    to   the   ultimate   crescendo,   he   theorizes   that   "hardship"   and
    "prejudice"/"burden" issues are questions of fact for a jury, not
    for a judge on a Rule 12(c) motion.       Now admittedly, he does say in
    his pleadings (emphasis ours) that he "will face unusual hardship"
    if required to pony up the $8.1 million and that HSBC will "not
    face any hardship, nor be materially prejudiced or burdened" if
    forced "to first look to" the property "for repayment" of any money
    owing on the loan.      But these are conclusory allegations, simply
    parroting the legalese of the Restatement without providing any
    factual support that might give them plausibility.          Consequently,
    we need not credit them.16    See, e.g., A.G. v. Elsevier, Inc., 732
    15
    Remember, according to O'Neill, HSBC is the "obligee" and
    he is the "secondary obligor."
    16
    O'Neill does not even try to argue that, under the Pruell
    line of cases, we should cut him some slack because some of the
    -27-
    F.3d 77, 81 (1st Cir. 2013) (holding that "[w]hen allegations,
    though disguised as factual, are so threadbare that they omit any
    meaningful factual content, we will treat them as what they are:
    naked conclusions" that cannot help a party pass the plausibility
    test);   Shay    v.   Walters,   
    702 F.3d 76
    ,   82-83   (1st   Cir.   2012)
    (emphasizing     that   in   deciding    "whether    allegations    cross    the
    plausibility threshold, an inquiring court need not give weight to
    bare conclusions, unembellished by pertinent facts").
    (d)
    Undue Influence
    and
    Unconscionable Contract of Adhesion
    The    judge      rejected    O'Neill's     undue-influence      and
    unconscionable-contract-of-adhesion claims, concluding that both
    theories were undone by "O'Neill's sophistication in real estate
    matters and by the language of the [g]uaranty itself."               O'Neill's
    only complaint about this on appeal is with the "sophistication"
    comment. To his way of thinking, this remark shows that the judge,
    when addressing these two claims, considered matters "outside the
    pleadings" and resolved "credibility" issues against him.                   See
    generally Fed. R. Civ. P. 12(d) (declaring that "[i]f, on a motion
    facts he needs regarding his "unusual hardship" and HSBC's
    "prejudice"/"burden" are in someone else's control. For what it is
    worth, we doubt that he could make that argument on the unusual-
    hardship issue, particularly since he has within his possession the
    facts about his personal-financial affairs needed to plead it
    adequately. Regardless, having failed to make the argument, he has
    waived it. See, e.g., 
    Rodríguez, 659 F.3d at 175
    ; 
    Ortiz, 277 F.3d at 598
    .
    -28-
    under . . . Rule 12(c), matters outside the pleadings are presented
    to and not excluded by the court, the motion must be treated as one
    for summary judgment under Rule 56," and adding that "[a]ll parties
    must be given a reasonable opportunity to present all material that
    is pertinent to the motion").    The problem for O'Neill is that his
    pleadings and the undisputed documents he attached to them showed
    his real-estate "sophistication."    His counterclaims, for example,
    played up the "legal[ly] and technical[ly] complex[]" environmental
    problems that Brandywine navigated in its quest to convert the
    property to residential use.    And of course he acknowledged in his
    guaranty that he held an ownership interest in Brandywine. He also
    acknowledged   there    that    he   had   "independently   reviewed"
    Brandywine's financial records and was familiar with the collateral
    property's value.    If more were needed, Brandywine acknowledged in
    the project-loan agreement that HSBC had "examined and relied on
    the experience of [Brandywine] and its general partners, members,
    [and] principals . . . in owning and operating properties" like the
    property at issue.     Additionally, O'Neill never tried to support
    his unconscionability and undue-influence theories by claiming that
    he was a real-estate unsophisticate.       The bottom line is that we
    see nothing resembling reversible error here.
    -29-
    (e)
    Post-Briefing Letter
    By way of a post-briefing letter, see Fed. R. App. 28(j),
    O'Neill spotlights a lawyer's comment in an article that "[w]hen
    dealing   with    a    guarantee   limited   to   an   amount,"   a   lender
    "[g]enerally" intends "that the last 'x' dollars be guaranteed" and
    that the guarantor "may . . . make the argument that his guarantee
    doesn't kick in until the lender has liquidated its collateral from
    its primary obligor."       See William Barnett, Limited Guarantees:
    Variations, Limitations, and Lamentations, 104 Banking L.J. 244,
    251 (1987).      But he cites us no case showing that Massachusetts
    buys into any of this.         Also, "generally" is not the same as
    "always," see Newman v. Krintzman, 
    723 F.3d 308
    , 314 (1st Cir.
    2013), and even the article that he clings to stresses that "[t]he
    parties can, of course, create their own arrangements regarding the
    order in which the lender will proceed against guarantors or
    collateral," see 
    Barnett, supra, at 258
    .          Again, that is precisely
    what the parties did here, with the guaranty's crystalline words
    declaring that HSBC is in no way required to move first against the
    collateral, Brandywine, or others to collect what it is owed.            So
    the article does nothing to help him.
    O'Neill's post-briefing letter also intimates for the
    first time on appeal that HSBC may have breached some "fiduciary
    duties" to him.       But the general rule — applicable here — is that
    issues not developed in a party's opening brief are waived.            See,
    -30-
    e.g., N. Ins. Co. of N.Y. v. Point Judith Marina, LLC, 
    579 F.3d 61
    ,
    71 n.7 (1st Cir. 2009).    We say no more about that subject.
    (f)
    Summing Up
    O'Neill floats an array of reasons why the judge stumbled
    in granting HSBC judgment on the pleadings.      But not one can carry
    the day for him, which is the short of this very long section of
    our analysis. That leaves his last category of argument — that the
    judge slipped in denying him leave to replead his defenses and
    counterclaims — an argument to which we now turn.
    Leave to Replead
    A judge "should freely give leave [to replead] when
    justice so requires," as O'Neill notes at some length. See Fed. R.
    Civ. P. 15(a)(2).      But a judge may deny leave if amending the
    pleading would be futile — that is, if the pined-for amendment does
    not plead enough to make out a plausible claim for relief.            See
    
    Hatch, 274 F.3d at 19
    ; see also Foman v. Davis, 
    371 U.S. 178
    , 182
    (1962) (noting that in addition to futility, undue delay, bad
    faith, and the absence of due diligence on the movant's part may
    justify denying leave to amend).         O'Neill never tells us what
    further facts he could plead to get around the problems highlighted
    above.   He   simply   believes   that   his   pleadings   as   currently
    fashioned do the trick — a belief that is blown away by the
    unambiguous guaranty, for the reasons recorded in these pages.         In
    other words, he has not provided (below or here) any additional
    -31-
    facts which, if repled, would permit him to cross the plausibility
    threshold when matched up against the guaranty's express language.
    Consequently, the judge's ruling on this issue stands.   See, e.g.,
    Gray v. Evercore Restructuring L.L.C., 
    544 F.3d 320
    , 327 (1st Cir.
    2008) (finding futility where the party could not allege anything
    that could repair the problem in its case).
    FINAL WORDS
    Concluding, as we do, that the district judge committed
    no reversible error, we uphold the judgment that entered below.
    Affirmed, with HSBC awarded its costs on appeal.
    -32-