Fournier v. Commonwealth of Massachusetts ( 2021 )


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  •                   Not for Publication in West's Federal Reporter
    United States Court of Appeals
    For the First Circuit
    No. 20-2134
    MARIA FOURNIER,
    Plaintiff, Appellant,
    v.
    COMMONWEALTH OF MASSACHUSETTS, Executive Office of the Trial
    Court, LEWIS SPENCE, JOHN BELLO, JONATHAN WILLIAMS,
    Defendants, Appellees.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF MASSACHUSETTS
    [Hon. F. Dennis Saylor, U.S. District Judge]
    Before
    Thompson, Barron, Hawkins,*
    Circuit Judges.
    Benjamin Flam, with whom Philip J. Gordon, and Gordon
    Law Group LLP were on brief, for appellant.
    J. David Hampton, Assistant Attorney General, with whom
    Maura Healey, Attorney General of Massachusetts, was on brief, for
    appellees.
    September 15, 2021
    *   Of the Ninth Circuit, sitting by designation.
    HAWKINS,     Circuit     Judge.        Plaintiff      Maria       Fournier
    ("Fournier") appeals the grant of summary judgment in favor of
    Defendants,    Commonwealth of Massachusetts,                 Lewis Spence, John
    Bello,   and   Jonathan   Williams    ("Defendants"),           on    her    unlawful
    retaliation claims under Title VII, 
    42 U.S.C. § 2000
    (e), and the
    Massachusetts Whistleblower Act, Mass. Gen. Laws ch. 149 § 185
    ("MWA").   We reverse and remand.
    I.1
    Fournier became the Director of Support Services for
    Massachusetts's     Executive     Office     of    the   Trial       Court   ("Trial
    Court") in 2013.      One of the departments within Support Services,
    the Office of Interpreter Services ("OCIS"), had been the frequent
    subject of criticism by judges, clerks, and members of the public,
    who complained about its efficiency.              When Fournier started, her
    supervisor, Court Administrator Lewis Spence ("Spence"), warned
    her that some difficult changes needed to be made across Support
    Services and that there would be opposition from court staff and
    other stakeholders.       But they worked together, and Spence was
    initially encouraged by Fournier's determination.
    During   her   tenure     as     Director     of    Support      Services,
    Spence conducted two annual performance reviews of Fournier and
    1 We recite the facts in the light most favorable to Fournier
    because her case has come before us on her appeal from a grant of
    summary judgment. See Taite v. Bridgewater State Univ., Bd. of
    Trustees, 
    999 F.3d 86
    , 89 n.2 (1st Cir. 2021).
    - 2 -
    both highlighted positive and negative aspects of her work.                      For
    example, in her 2015 review, Spence praised Fournier's ability to
    "take hard actions with staff," but criticized her communication
    skills and ability to "manage for the long term."                     In her 2016
    review,   Spence      recognized       that    Fournier      had   increased    the
    efficiency of OCIS, while noting that her work was met with
    "widespread       dissatisfaction."           At   some   point,    Spence     asked
    Director of Facilities John Bello ("Bello") to supervise and train
    Fournier due to his concerns with "Fournier's ability to manage."
    By   2016,        Spence     became    concerned      that     progress      toward
    organizational improvement at OCIS had waned.
    To    address    OCIS's   issues,      the   Trial    Court   hired   a
    consulting firm, the Ripples Group ("Ripples"), to examine OCIS's
    problems and offer solutions.           Attila Habip ("Habip"), a founding
    partner of Ripples, largely executed the review. At the conclusion
    of its investigation, Ripples gave a presentation to Trial Court
    management, including Spence, that suggested Fournier was largely
    the root cause of OCIS's deficiencies. As such, Habip specifically
    suggested (1) "re-launching" Fournier, "meaning to undertake a
    major effort to improve her performance and how she was perceived,"
    or (2) removing her as Director of Support Services.                  Both Spence
    and Habip went on vacation for a week following the presentation.
    When Habip returned to the office, he met with Fournier
    to discuss his findings, communicated the results of the Ripples
    - 3 -
    investigation "pretty bluntly," and told her "that 'a relaunch of
    OCIS and [her]' was necessary"; Fournier seemed to agree.                   She
    also recalled that Habip stated:          "I think we need to rebrand []
    you," and tried to convince her to go somewhere else in the Trial
    Court.     But there was no discussion of transfer, demotion, or
    removal.
    A few days after her meeting with Habip, on March 30,
    Fournier told Human Resources Director Mark Conlon ("Conlon")
    about a blatantly racist comment directed at one of her colleagues,
    Chief Experience and Diversity Officer John Laing ("Laing").
    The next morning, on March 31, Spence called Fournier
    into a meeting to inform her that he "did not have confidence in
    her ability to continue as [] Director of Support Services" and
    advised her of "the range of options available to [him], which
    included demotion and/or separation."
    The   parties    dispute    whether      Spence   was   aware   of
    Fournier's complaint to Conlon before their March 31 meeting.
    Fournier testified that Conlon told her that he had told Spence
    about her report on March 30.          But Spence testified that he was
    not aware of Fournier's complaint prior to their March 31 meeting.
    See Fournier v. Exec. Off. of the Trial Ct., 
    498 F. Supp. 3d 193
    ,
    205 (D. Mass. 2020).
    Spence proceeded to inform Fournier via letter (the
    "charge    letter")   that   he   would    convene    an   informal   hearing
    - 4 -
    regarding her removal to examine her performance problems, namely
    her inappropriately adversarial nature and lack of managerial
    skills.      The hearing ultimately resulted in an impasse. Spence
    placed Fournier on paid administrative leave, explaining that her
    unsatisfactory      behavior     and    performance        were   hindering   the
    operational needs of the Trial Court.                  The same day, Spence
    retired, and Bello became the interim Court Administrator.
    About two weeks later, Fournier contacted the Trial
    Court's Human Resources Department ("HR"), stating that Spence had
    retaliated against her for complaining about the racist comment
    directed at Laing.        HR promptly forwarded Fournier's account to
    Administrative Attorney for Diversity Heena Trivedi, who commenced
    an investigation.         Trivedi met with Fournier to discuss                her
    retaliation allegations, in addition to interviewing a host of
    other Trial Court stakeholders.                Trivedi eventually issued a
    lengthy report, concluding that Spence's actions were supported by
    legitimate    business    reasons      and   not    motivated     by   retaliatory
    animus.
    Meanwhile, as the interim Court Administrator, Bello
    began   to   hear   the   same   criticisms        about   Fournier's    volatile
    management style that Ripples identified, e.g., Fournier was prone
    to "lash[ing] out in anger resulting in a lack of communication
    for days." He also convened another informal hearing with Fournier
    concerning her removal.          Again, they reviewed Spence’s charge
    - 5 -
    letter and the Ripples presentation's account of Fournier's poor
    behavior and performance.        Fournier responded in written, denying
    any wrongdoing and requesting to be restored to her position as
    Director of Support Services.
    After the hearing, Bello sent a letter to Jonathan
    Williams,   who    had    assumed   his      role   as   Court   Administrator,
    recommending Fournier's termination based on her inability to
    improve OCIS, due to her hostile management style and dismal
    rapport with her subordinates.         HR also sent a letter to Williams
    consistent with Bello's termination recommendation.
    Finally, having reviewed Fournier's written submissions,
    HR's   review     and    recommendation,      and   Bello's      recommendation,
    Williams terminated Fournier from her employment with the Trial
    Court.    Fournier did not appeal.
    Fournier      proceeded     to     bring     this     suit   against
    Defendants.     After Defendants filed a motion to dismiss Fournier's
    complaint, the parties agreed to dismiss certain claims with
    prejudice but to allow Fournier to proceed with her unlawful
    retaliation claims under Title VII and the MWA. The district court
    subsequently granted Defendants' summary judgment on these claims,
    and Fournier timely appealed. We have jurisdiction under 
    28 U.S.C. § 1291
    .
    - 6 -
    II.
    We review a district court's grant of summary judgment
    de novo, McDonough v. Donahoe, 
    673 F.3d 41
    , 46 (1st Cir. 2012),
    and draw "all reasonable inferences in favor of the non-moving
    party   while    ignoring   conclusory    allegations,   improbable
    inferences, and unsupported speculation," Shafmaster v. United
    States, 
    707 F.3d 130
    , 135 (1st Cir. 2013) (internal quotations and
    citations omitted).
    A.
    To establish a prima facie case of retaliation under
    Title VII, a plaintiff must demonstrate:
    (1) she engaged in protected conduct; (2) she
    experienced an adverse employment action; and (3) there
    was a causal connection between the protected conduct
    and the adverse employment action.
    Calero-Cerezo v. U.S. Dep't of Justice, 
    355 F.3d 6
    , 25 (1st Cir.
    2004) (internal citation omitted).     "[T]he prima facie burden in
    this context is not an onerous one."     
    Id. at 26
    .   Similarly, to
    establish a retaliation claim under the MWA, a plaintiff "must
    show that [she] engaged in protected activity and that [her]
    participation in that activity played a substantial or motivating
    part in the retaliatory action."   Pierce v. Cotuit Fire Dist., 
    741 F.3d 295
    , 303 (1st Cir. 2014) (internal quotations and citations
    omitted).
    - 7 -
    Fournier        has   established    a      prima    facie    case    of
    retaliation under Title VII and the MWA.
    First,     it    is     undisputed   that    Fournier       engaged   in
    protected conduct when she complained about the racist comment.
    Second, an adverse employment action is typically one
    that "alter[s] a term or condition of employment," Bishop v. Bell
    Atl. Corp., 
    299 F.3d 53
    , 59 (1st Cir. 2002), such as demotions,
    disadvantageous transfers, or refusals to promote, Rivera-Rivera
    v. Medina & Medina, Inc., 
    898 F.3d 77
    , 94 (1st Cir. 2018).                       But
    the anti-retaliation provisions of Title VII also cover employer
    actions that are materially adverse, specifically those that are
    harmful enough to dissuade a reasonable employee from complaining
    about discrimination.            
    Id. at 95
    ; see also Mole v. Univ. of
    Massachusetts, 
    814 N.E.2d 329
    , 339 & n.14 (Mass. 2004)(An "adverse
    action is any action to coerce, intimidate, threaten, or interfere
    with the [employee]." (internal quotations omitted)).                   As such, a
    juror could reasonably conclude that Fournier indeed suffered an
    adverse employment action when Spence threatened Fournier with
    termination, demotion, and/or transfer, even though she was not
    officially terminated from the Trial Court on that day.
    Finally, a reasonable juror could also find that there
    was a causal connection between Fournier's complaint and the
    adverse employment action she suffered.             Although Defendants note
    that   employers,   who      are     "proceeding    along      lines    previously
    - 8 -
    contemplated,       though    not   yet   definitively       determined,    is   no
    evidence    whatever     of   causality,"      Clark    County   Sch.    Dist.    v.
    Breeden, 
    532 U.S. 268
    , 272 (2001), such an objection is not fatal
    here.      First,    Ripples    did    not,    and   could    not,   establish    a
    definitive course of action for Fournier's future with the Trial
    Court, instead it suggested removing her from or "relaunching" her
    within the organization. Second, Spence had knowledge of Ripples's
    suggestions and their findings but did not act on this knowledge
    until the end of his first week back from vacation and the day
    after Fournier lodged her complaint. A reasonable factfinder could
    also conclude that Spence knew of Fournier's complaint before their
    March 31 meeting, given             her testimony.          Third, the   temporal
    proximity between Fournier's complaint and the adverse employment
    action she suffered was one day, which is a sufficiently brief
    period for a reasonable factfinder to determine causation.                       See
    Calero-Cerezo, 
    355 F.3d at 25
     (stating that "very close" temporal
    proximity    can    be   sufficient       evidence     of   causality    alone   to
    establish a prima facie case (quoting Clark County Sch. Dist., 
    532 U.S. at
    273–74)).2
    2
    To the extent that Fournier alternatively argues her ultimate
    termination from the Trial Court was influenced by Spence's
    retaliatory animus as well, a reasonable juror could find that
    Williams rubber-stamped Spence's decision. See Ameen v. Amphenol
    Printed Circuits, Inc., 
    777 F.3d 63
    , 68 (1st Cir. 2015).
    - 9 -
    B.
    When a prima facie case of Title VII retaliation is
    established, absent direct evidence of retaliation, we employ the
    burden-shifting        approach      announced      by      the   Court    in   McDonnell
    Douglas Corp. v. Green, 
    411 U.S. 792
     (1973):
    [The] defendant must articulate a legitimate, non-
    retaliatory reason for its employment decision. If the
    defendant meets this burden, the plaintiff must now show
    that the proffered legitimate reason is in fact a pretext
    and that the job action was the result of the defendant's
    retaliatory animus.
    Calero-Cerezo,         
    355 F.3d at 26
    .          A   similar    burden-shifting
    framework is also employed for MWA claims.                        See Pierce, 741 F.3d
    at 303.
    Defendants have proffered legitimate, non-retaliatory
    reasons for their removal decision, namely a lack of confidence in
    Fournier's ability to manage due to her unprofessionalism and
    underperformance.        See Ponte v. Steelcase Inc., 
    741 F.3d 310
    , 322–
    23 (1st Cir. 2014).
    Turning to pretext, courts typically view the record as
    a whole and focus on whether the plaintiff "adduced sufficient
    evidence to create a genuine issue as to whether retaliation was
    the    real   motive    underlying        [her]     dismissal."           Harrington    v.
    Aggregate Indus. Ne. Region, Inc., 
    668 F.3d 25
    , 31 (1st Cir. 2012).
    Such     evidence       may    include       "weaknesses,            implausibilities,
    inconsistencies,         incoherencies,            or       contradictions       in    the
    - 10 -
    employer's proffer," the close temporal proximity between the
    protected conduct and the adverse action, or the sequence of events
    leading   up   to   the   adverse   action.    
    Id. at 33
        (quotations,
    citations, and alterations omitted).          Moreover, "[c]ourts should
    be   especially     cautious   before   granting   summary     judgment   when
    pretext and retaliatory animus are at issue."          
    Id.
    A juror could reasonably find that Spence's proffered
    reasons for removing Fournier from Director of Support Services
    were pretextual in nature.3         As discussed, Spence waited over a
    week to take any steps to confront Fournier about his concerns
    with her performance in light of the Ripples presentation.            What's
    more, Spence informed Fournier of his removal decision the day
    after she submitted her complaint.        There is also no evidence that
    anyone at the Trial Court, including Spence, ever explicitly
    contemplated removing Fournier before her complaint.             The Ripples
    report, which detailed Fournier's shortcomings at length, even
    suggested "relaunching" her within the organization.            Finally, the
    temporal proximity between Fournier's complaint and her removal
    was a one-day period.      Taken together, these circumstances present
    material questions that a jury must resolve.
    3Fournier uses the same evidence to demonstrate causation
    and pretext. Because similar evidence can support causation and
    pretext, see, e.g., Ponte, 741 F.3d at 323, we can consider all of
    Fournier's proffered evidence as support for pretext.
    - 11 -
    III.
    For the foregoing reasons, we reverse the decision of
    the district court and remand for further proceedings consistent
    with this decision.   The parties shall bear their own costs on
    appeal.
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