Lyons v. National Car ( 1994 )


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  • USCA1 Opinion









    August 4, 1994 UNITED STATES COURT OF APPEALS
    FOR THE FIRST CIRCUIT

    ____________

    No. 93-2121

    THERESA LYONS AND DENNIS LYONS,


    Plaintiffs, Appellants,

    v.

    NATIONAL CAR RENTAL SYSTEMS, INC.
    (OF DELAWARE),


    Defendant, Appellee.


    ____________


    ERRATA SHEET


    The opinion of this court issued on July 27, 1994, is
    amended as follows:

    Amend the cover sheet as follows: "Kathleen E. Cross, with
    _________________
    whom Brenda M. Cotter, Gerald P. Tishler, and Brown, Rudnick,
    _________________ __________________ ________________
    Freed & Gesmer, P.C. were on brief for appellee."
    ____________________






































    UNITED STATES COURT OF APPEALS
    UNITED STATES COURT OF APPEALS
    FOR THE FIRST CIRCUIT
    FOR THE FIRST CIRCUIT
    ____________________
    No. 93-2121

    THERESA LYONS AND DENNIS LYONS,

    Plaintiffs, Appellants,

    v.

    NATIONAL CAR RENTAL SYSTEMS, INC.
    (OF DELAWARE),

    Defendant, Appellee.

    ____________________


    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF MASSACHUSETTS


    [Hon. William G. Young, U.S. District Judge]
    ___________________
    [Hon. Donald E. Walter, U.S. District Judge]
    ___________________

    ____________________

    Before
    Breyer,* Chief Judge,
    ___________
    Bownes, Senior Circuit Judge,
    ____________________
    and Stahl, Circuit Judge.
    _____________

    ____________________

    Matthew Cobb, with whom the Law Firm of Matthew Cobb was on brief
    ____________ _________________________
    for appellants.
    Kathleen E. Cross, with whom Brenda M. Cotter, Gerald P. Tishler,
    _________________ _________________ _________________
    and Brown, Rudnick, Freed & Gesmer, P.C. were on brief for appellee.
    ____________________________________

    ____________________

    July 27, 1994
    ____________________
    ____________________
    *Chief Judge Stephen Breyer heard oral argument in this matter but did
    not participate in the drafting or the issuance of the panel's
    opinion. The remaining two panelists therefore issue this opinion
    pursuant to 28 U.S.C. 46(d).

















    BOWNES, Senior Circuit Judge. Plaintiff-appellant,
    BOWNES, Senior Circuit Judge.
    ____________________

    Theresa Lyons (Lyons), appeals from the entry of judgment as

    a matter of law in favor of defendant-appellee, National Car

    Rental Systems, Inc. (National), on her claims of slander and

    violating the Massachusetts Civil Rights Act. Lyons had

    filed a nine count complaint in the district court against

    National after her termination. Six counts were dismissed

    pretrial on a motion for summary judgment.1 No appeal was

    taken from the summary judgment dismissal. The remaining

    three counts, which included a count by plaintiff's husband

    for loss of consortium, were tried before a jury. The trial

    was bifurcated. After plaintiff rested on her liability

    counts, defendant moved for judgment as a matter of law under

    Fed. R. Civ. P. 50. After briefing and argument by the

    parties, the court entered judgment for defendant as a matter

    of law.

    Plaintiff filed a timely appeal which included the

    loss of consortium count. The issues on appeal are whether

    either or both of the liability counts should have been

    submitted to the jury. Our standard of review has been

    stated as follows:

    A reviewing court applies the same
    standard that governed adjudication of


    ____________________

    1. The counts dismissed on motion for summary judgment were
    breach of contract, libel, invasion of privacy, intentional
    infliction of emotional distress, negligent infliction of
    emotional distress, and false imprisonment.

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    the Rule 50 motion below: we
    "scrutiniz[e] the proof and the
    inferences reasonably to be drawn
    therefrom in the light most hospitable to
    the nonmovant," refraining entirely from
    "differential factfinding." In the
    process, we may "not consider the
    credibility of witnesses, resolve
    conflicts in testimony, or evaluate the
    weight of the evidence."

    Cook v. Rhode Island Dep't of Mental Health, 10 F.3d 17, 21
    ____ ____________________________________

    (1st Cir. 1993) (citations omitted).

    THE FACTS
    THE FACTS
    _________

    In accord with the standard of review, we state the

    facts in the light most favorable to the plaintiff. Lyons

    worked for National at Logan International Airport in Boston,

    Massachusetts. She began working for National in 1983 as a

    rental representative, became a customer service manager in

    1985, and was promoted to regional training manager in 1989.

    Lyons' immediate supervisor was Ellen Justiniano.

    This action arose from events that occurred during

    a training conference held by National at its headquarters in

    Minneapolis, Minnesota, during the week of April 8, 1991.

    Lyons attended the conference along with her regional

    counterparts. During the conference, Lyons encountered some

    problems with her supervisor, Justiniano. The first day she

    arrived Lyons was in the elevator with Justiniano. Lyons

    looked at her keys and remarked, "I am a little bit

    confused." Whereupon Justiniano responded, "Well, what else

    is new?" She was told during one session by Justiniano that


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    she was embarrassing her by nodding off and to go into the

    bathroom and put on some make-up. During one of the training

    sessions Justiniano slipped her a note which read, "Terry, I

    just put you through training. Why are you embarrassing me?

    Why aren't you answering any questions?"

    On Friday, April 12, the last day of the

    conference, Justiniano pulled her aside and told her that the

    company was investigating a car theft from its office in

    Boston and Bryan Viau, National's chief of security, would

    like to speak to Lyons to get some input. Lyons agreed to

    meet with Viau at his office at ten o'clock.

    After greeting Lyons in his office, Viau escorted

    her into a very small room. It had a round table with a box

    of tissues on it, which caught her eye, and chairs at the

    table two or three feet apart. One of the chairs was already

    occupied by a woman, Trudie Levesque. She was there because

    of National's policy when questioning employees of the

    opposite sex. Viau started the interview by asking Lyons how

    her week had been going. She responded by starting to cry.

    She told Viau that she had a bad week, that she had a bad

    relationship with her boss, and that her boss had not been

    very nice to her.

    Lyons then asked Viau to please tell her what was

    going on. Viau pointed to a folder and said, "I have strong

    evidence that you were involved in a company theft." Lyons



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    became hysterical and asked several times if she could see

    the evidence. Viau refused to show her the evidence. Lyons

    then said, "Why would I be crying so hard if I was guilty of

    doing something like that?" Viau responded by saying that it

    was people like her who cry a lot that are the guilty ones.

    He also said that it was people like her who know the ins and

    outs of the company that do things such as that. Viau also

    told her that she had the face of a good liar. Viau continued

    to say, "Terry, you know, you know the ins and outs. It's

    people like you. If you don't speak now, you will be

    prosecuted. You will lose your job." At some point Viau

    left the room. When he came back, Lyons asked him what was

    going to happen at this point. He said, "You go back to your

    job, and when we have the evidence we will prosecute you.

    Just go back and do your job." Viau also told her that if a

    trial "was to come forward," he would let her know. This

    ended the interview. During the interview, Lyons named her

    stepson as the possible thief because he had a prior record

    of stealing cars. She did this in an attempt to help Viau

    identify the real thief.

    On cross-examination Lyons said that she never

    asked to leave the interrogation room. She testified that

    Viau never touched her or threatened to touch her, and that

    although Viau raised his voice during the interview, he never

    shouted. Based on facts that were represented to have been



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    known by National, Lyons agreed that National had some basis

    for questioning her. She further testified on cross that she

    had the opportunity to say anything she wanted about the

    theft.

    When Lyons got into the van to go to the airport

    for her trip home, she was still visibly very much upset.

    When asked by some of her colleagues what was wrong, she told

    them that she had been accused of car theft. After arriving

    home, Lyons told members of her family about the interview

    and accusation of car theft. She went back to work in

    National's Boston office.

    Viau's questioning of Lyons was prompted by a prior

    investigation which disclosed evidence suggesting that the

    theft was an inside job involving someone with the name of

    Lyons. The stolen car was ultimately found in the possession

    of a Barbara Lyons. The only link between Barbara Lyons and

    the plaintiff was that, unknown to plaintiff, Barbara Lyons

    was having a relationship with plaintiff's brother-in-law,

    Patrick Dello Iacono, who was a sergeant on the Everett

    Police department. Viau decided to interview plaintiff after

    consultation with her supervisors, Foley, Ceruolo, and

    Justiniano.

    THE SLANDER COUNT
    THE SLANDER COUNT
    _________________

    Because this is a diversity case, Massachusetts law

    applies. We agree with the district court that the



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    statement, "National has strong evidence you are involved in

    a car theft," was slanderous. Galvin v. New York, New Haven
    ______ ___________________

    and Hartford R.R. Co., 168 N.E.2d 262, 294 (Mass. 1960)
    _______________________

    (accusations of crime actionable without proof of special

    damage); Bander v. Metropolitan Life Ins. Co., 47 N.E.2d 595,
    ______ __________________________

    598 (Mass. 1943) (same).

    The district court held that the other statements

    made during the interview were not slanderous: "You have the

    face of a good liar"; "It's people like [you] who cry that

    are the guilty ones"; "It's people like [you] who know the

    ins and outs of the company that do things such as that";

    "Terry, you know, you know the ins and outs. It's people like

    you"; and "If you don't speak now, you will be prosecuted."

    We do not think that these statements should have

    been excised from the accusation of car theft. All the

    statements made by Viau were part and parcel of that

    accusation. This is not a situation where statements are

    made at different times and in different contexts. The

    statements were made during one interview. National accused

    plaintiff of car theft, and because she denied it, said she

    was a liar. Part of the theft accusation was that as an

    employee of National, she had the knowledge of company

    practice and the opportunity to commit the theft. She also

    was told that if she did not confess to the theft she would

    be prosecuted. The statements, taken as a whole, constituted



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    a single accusation that Lyons had stolen a company car and

    an attempt by National to have her confess to the accusation.

    Defendant argues that because plaintiff did not

    specifically object to the district court rulings finding the

    statements not slanderous during the Rule 50 hearings, she is

    precluded from raising the issue here. There is no merit to

    this contention. The plaintiff argued that the statements

    were slanderous during the Rule 50 hearing. Tr., 2d day, pp.

    95-97. And she also argues to the same effect in her

    appellate brief. Plaintiff's Brief at 13. This was

    sufficient to preserve the issue for review. There is no

    requirement that specific objections to the court's rulings

    be made during a Rule 50 hearing. It suffices that the

    plaintiff raise the issues so that the court understands what

    they are. This was clearly done here. The requirement that

    specific objections be made to the introduction of evidence

    or to the court's final charge to the jury do not, contrary

    to defendant's suggestion, apply to a Rule 50 hearing.

    Although defendant has not argued lack of

    publication on appeal, the district court did express doubts

    about publication during the Rule 50 hearing. We simply note

    that the publication requirement for a slander action under

    Massachusetts law was met here. Brauer v. Globe Newspaper
    ______ _______________

    Co., 217 N.E.2d 736, 739 (Mass. 1966):
    ___

    There is no requirement in an action of
    libel "that the defamatory matter be


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    communicated to a large or even
    substantial group of persons. It is
    enough that it is communicated to a
    single individual other than the one
    defamed." Restatement: Torts, 577.
    See Bigelow v. Sprague, 140 Mass. 425,
    ___ _______ _______
    426-427, 5 N.E. 144; Rumney v. Worthley,
    ______ ________
    186 Mass. 144, 71 N.E. 316; Bander v.
    ______
    Metropolitan Life Ins. Co., 313 Mass.
    _____________________________
    337, 349, 47 N.E.2d 595; Prosser, Torts
    (3d ed.) 108.

    In Bander v. Metropolitan Life Ins. Co., 47 N.E.2d
    ______ ___________________________

    at 601, the court held that there was no "immunity from

    liability for defamation" communicated by one agent of a

    corporation to another agent. The presence of the third

    person in the interrogation room was sufficient to meet the

    publication requirement.

    We now turn to the related issues of conditional

    privilege and malice. We agree with the district court that

    the facts giving rise to a conditional privilege by National

    were proven during plaintiff's case-in-chief. National's

    prior investigation had disclosed that a person by the name

    of Lyons was probably involved in the car theft. Prior to

    the interrogation of plaintiff, Viau had grounds for

    suspecting that the theft was an inside job. And plaintiff

    herself stated that National had some basis to question her

    about the car theft.

    Massachusetts courts have recognized that
    a person may possess a conditional
    privilege to publish defamatory material
    if the publication is reasonably
    necessary to the protection or



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    furtherance of a legitimate business
    interest.

    Bratt v. Int'l Business Machines Corp., 467 N.E.2d 126, 131
    _____ ______________________________

    (Mass. 1984); see also McCone v. New England Tel. and Tel.
    ___ ____ ______ __________________________

    Co., 471 N.E.2d 47, 51 (Mass. 1984).
    ___

    The basic issue is whether National lost its

    conditional privilege by abusing it. We rule that under the

    law and the facts this was a jury question. In Foley v.
    _____

    Polaroid Corp., 508 N.E.2d 72 (Mass. 1987), the Supreme
    _______________

    Judicial Court reiterated the test for abuse of the

    privilege:

    [w]hen as here, executives of a corporate
    employer make statements that defame an
    employee, and the information disclosed
    by those statements is reasonably related
    to the employer's legitimate business
    interests, the employee has the burden to
    prove that the statements were made
    recklessly, that is, that they were
    unnecessary, unreasonable, or excessively
    published. Of course, a statement made
    with knowledge of its falsity or with
    reckless disregard for the truth would be
    reckless within the meaning of the rule.

    Id. at 79-80 (citations omitted).
    ___

    A finding of recklessness is necessary to overcome

    a conditional privilege. In Bratt, 467 N.E.2d at 131, the
    _____

    court pointed out that proof of "actual malice" was not a

    prerequisite to the loss of the privilege. Id. (citing
    ___

    Galvin, 168 N.E.2d at 266). The court then went on to
    ______

    explain that Massachusetts law favored "recklessness" or

    "malice in fact" as the standard. Id. It defined one type
    ___


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    of "malice in fact" as "'the willful doing of an injurious

    act without lawful excuse.'" Id., n.9 (quoting Doane v.
    ___ _____

    Grew, 107 N.E. 620, 621 (Mass. 1915)). The court concluded,
    ____

    that loss of a defendant's conditional
    privilege in a defamation action through
    "unnecessary, unreasonable or excessive
    publication" requires proof that the
    defendant acted recklessly.

    Id. at 132.
    ___

    We think that a factfinder could reasonably

    conclude that the statements made during the interrogation of

    plaintiff were reckless. Plaintiff was told at the outset by

    Viau: "I have strong evidence that you were involved in a

    company theft." Viau pointed to a folder during the

    accusation; this implied that it contained such evidence.

    But the evidence was not disclosed to plaintiff, despite her

    request to see it. In fact, there was no "strong evidence"

    that plaintiff had been involved in a company theft. All

    that National had at that time was, at best, a reasonable

    suspicion. Plaintiff was then called a liar and told that

    because of her position in the company she had the knowledge

    to commit the theft. She was then threatened with

    prosecution and loss of her job if she did not confess to the

    theft. These statements considered as a whole could be found

    to be "reckless" under Massachusetts law.

    We also think that "malice in fact" could

    legitimately be found. First, there was evidence from which



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    a jury could find that plaintiff's immediate supervisor,

    Justiniano, either disliked plaintiff personally or was

    displeased with her conduct at the meeting. But of telling

    significance was the conduct of the interrogation. In fact,

    it was not an interrogation but an inquisition. Accusations

    and threats were made; there was no attempt to determine the

    facts objectively. The manner in which the interrogation was

    conducted fairly reeked of malice. It could reasonably be

    found that the accusations and threats made to plaintiff were

    "the willful doing of an injurious act without lawful

    excuse." Bratt, 467 N.E.2d at 131, n.9.
    _____

    The judgment of the district court on the slander

    count is reversed. The determination was for the jury.

    Because the loss of consortium count rises or falls with the

    slander count, it also remains viable.

    THE MCRA COUNT
    THE MCRA COUNT
    ______________

    Plaintiff's next argument on appeal arises from the

    district court's granting of National's motion for judgment

    as a matter of law on her Massachusetts Civil Rights Act

    [MCRA] claim. Plaintiff claimed that National, through its

    employee Viau, violated the MCRA by using threats and

    intimidation in an attempt to cause her to relinquish her

    Fifth Amendment right against self-incrimination. See Mass.
    ___

    Gen. Laws ch. 12 11I. No claim was asserted against Viau

    individually.



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    The MCRA states, in pertinent part:

    Any person whose exercise or enjoyment of
    rights secured by the constitution or
    laws of the United States . . . has been
    interfered with, or attempted to be
    interfered with [by any person or
    persons, whether or not acting under
    color of law, by threats, intimidation or
    coercion,] may institute and prosecute in
    his own name and on his own behalf a
    civil action for . . . money damages. . .
    .

    Id. 11H, 11I. The district court granted National's
    ___

    motion, finding first that the MCRA did not recognize claims

    based on the doctrine of respondeat superior, and second that

    plaintiff presented not a "scintilla" of evidence that Viau's

    actions were taken pursuant to any policy or custom

    established by National. Plaintiff challenges on appeal only

    the first finding. Assuming, without deciding, that

    plaintiff would have had an actionable MCRA claim if she had

    named Viau as a defendant, we turn to the respondeat superior

    issue.

    The question of whether an employer may be held

    vicariously liable under the MCRA for the actions of its

    employee has not been addressed by any Massachusetts state

    court. See, e.g., Rodriques v. Furtado, 575 N.E.2d 1124,
    ___ ____ _________ _______

    1131 n.14 (Mass. 1991) (expressly declining to decide issue

    with respect to municipal employer); cf., e.g., O'Connell v.
    ___ ____ _________

    Chasdi, 511 N.E.2d 349, 354 (Mass. 1987) (remanding for trial
    ______

    MCRA claim asserted against private employer for acts of



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    employer's agent, without questioning applicability of

    respondeat superior). Similarly, we have never had occasion

    to answer this question. See, e.g., Dean v. City of
    ___ ____ ____ ________

    Worcester, 924 F.2d 364, 370 n.7 (1st Cir. 1991) (declining
    _________

    to comment on issue with respect to municipal employer). The

    only courts that have addressed the issue have determined

    that claims under the MCRA cannot be based on the doctrine of

    respondeat superior. E.g., Broderick v. Roache, 803 F. Supp.
    ____ _________ ______

    480, 484 (D. Mass. 1992) (municipal employer); Jones v. City
    _____ ____

    of Boston, 738 F. Supp. 604, 606 (D. Mass. 1990) (private
    _________

    employer).

    "Absent controlling state court precedent, a

    federal court sitting in diversity may certify a state law

    issue to the state's highest court, or undertake its

    prediction, `when the [route] [the] state courts would take

    is reasonably clear.'" Vanhaaren v. State Farm Mut. Auto.
    _________ ______________________

    Ins. Co., 989 F.2d 1, 3 (1st Cir. 1993) (citation omitted).
    ________

    Because we find sufficient guidance on this issue, we follow

    the latter course.

    The Massachusetts Supreme Judicial Court [SJC] has

    clearly described the scope of the MCRA:

    The Legislature enacted [the MCRA] to
    provide a State remedy for deprivations
    of civil rights. The statute extended
    beyond the limits of its Federal
    counterpart by incorporating private
    action within its bounds. We conclude
    ___________
    that the Legislature intended to provide
    _________________________________________
    a remedy under [the MCRA], coextensive
    _________________________________________


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    with 42 U.S.C. 1983, except that the
    ______________________
    Federal statute requires State action
    whereas its State counterpart does not.

    Batchelder v. Allied Stores Corp., 473 N.E.2d 1128, 1131
    __________ _____________________

    (Mass. 1985) (emphasis added). "[B]y reaching private party

    actions, the Legislature did not intend to create `a vast

    constitutional tort,'" and thus limited the MCRA remedy to

    cases involving threats, intimidation, or coercion. Bally v.
    _____

    Northeastern Univ., 532 N.E.2d 49, 52 (Mass. 1989) (citation
    __________________

    omitted).

    Rulings in 1983 cases predating the MCRA may be

    used to determine whether doctrines applicable under 42

    U.S.C. 1983 also apply under the MCRA. See Duarte v.
    ___ ______

    Healy, 537 N.E.2d 1230, 1232 (Mass. 1989) ("We presume that
    _____

    the Legislature was aware of this case law [on qualified

    immunity] when it chose to pattern the Massachusetts Civil

    Rights Act after 1983."). Accordingly, we look to cases

    construing the federal Civil Rights Act for guidance in the

    present action.

    In Monell v. New York Dep't of Soc. Servs., 436
    ______ _______________________________

    U.S. 658 (1978), the Supreme Court considered whether local

    governments may be liable under 1983 for the

    unconstitutional conduct of their employees. The Court held

    that claims against municipalities cannot rest on a theory of

    respondeat superior, but may proceed if there is proof that

    the employee acted in accordance with the employer's policy



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    or custom. Id. at 694. In a concurrence, Justice Powell
    ___

    stated that Congress's intent, as expressed in the

    legislative history of 1983, can best be understood as

    limiting "the statutory ambit to actual wrongdoers, i.e., a
    ____

    rejection of respondeat superior or any other principle of
    __________ ________

    vicarious liability." Id. at 707 (Powell, J. concurring).
    ___

    Plaintiff argues that Monell's rejection of
    ______

    respondeat superior cannot be grafted on the MCRA because

    Monell concerns only municipalities, while the MCRA may be
    ______

    invoked against private parties. We disagree. Although the

    holding in Monell is framed so that it expressly applies only
    ______

    to local governments, the decision is based generally on the

    language and legislative history of 1983, not on

    principles--such as sovereign or qualified immunity--

    applicable only to governmental entities. See Monell, 436
    ___ ______

    U.S. at 690-94.

    It is true that one aspect of Monell's discussion
    ______

    of the legislative history of 1983 has no relevance to

    private corporations: certain members of Congress opposed

    making municipalities vicariously liable on the ground that

    Congress lacked the power to impose "positive" duties on

    local governments. Id. at 679-83, 693. We do not believe,
    ___

    however, that this aspect of the Court's reasoning undermines

    our conclusion. The remainder of Monell focusses on matters
    ______

    pertinent to all employers, public or private. The Court



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    stated, for example, that Congress declined to make

    municipalities vicariously liable under 1983, despite

    arguments that vicarious liability would reduce the incidence

    of unconstitutional acts and would spread the cost of

    injuries throughout the community. Id. at 693-94. These
    ___

    justifications are equally applicable to private

    corporations.

    The Massachusetts legislature enacted the MCRA in

    1979, one year after Monell was decided. Presumably, the
    ______

    legislature was aware of Monell. Duarte, 537 N.E.2d at 1232.
    ______ ______

    The language of the MCRA contains no indication that the

    legislature intended to expand the scope of employer

    liability under the MCRA beyond that available under 1983.

    Compare Mass. Gen. Laws ch. 12, 11H ("Whenever any person
    _______

    or persons, whether or not acting under color of law,

    interfere by threats, intimidation or coercion . . .") with
    ____

    42 U.S.C. 1983 ("Every person who, under color [of law],

    subjects, or causes to be subjected, any [other person] to

    the deprivation of any rights . . ."). Moreover, it is clear

    that the state legislature knew how to pass statutes

    embracing the doctrine of respondeat superior. E.g., Mass.
    ____

    Gen. Laws ch. 151B 3(1) ("It shall be an unlawful practice:

    For an employer, by himself or his agent" to discriminate on

    the basis of race, religion, ethnicity, sex, or age); id. ch.
    ___

    258, 2 ("Public employers shall be liable for injury or



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    loss of property . . . caused by the negligent or wrongful

    act or omission of any public employee while acting within

    the scope of his office or employment . . . .") (enacted

    1978). Finally, the parties have not cited anything in the

    legislative history of the MCRA indicating that the

    legislature intended to make employers vicariously liable for

    the acts of their employees. Accordingly, we hold that

    claims against employers under the MCRA cannot rest on the

    doctrine of respondeat superior.

    SUMMARY
    SUMMARY
    _______

    We reverse the district court's judgment on the

    slander claim and on the loss of consortium claim based on

    the slander issue and remand for a new trial on those claims.

    As to the MCRA claim, the district court's judgment is

    affirmed.

    Affirmed in part, reversed in part. No costs.
    Affirmed in part, reversed in part. No costs.
    ______________________________________________





















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