Nowak v. Tak How ( 1996 )


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    UNITED STATES COURT OF APPEALS
    FOR THE FIRST CIRCUIT
    ____________________

    No. 96-1006

    RALPH M. NOWAK, ADMINISTRATOR OF THE
    ESTATE OF SALLY ANN NOWAK, ET AL.,

    Plaintiffs - Appellees,

    v.

    TAK HOW INVESTMENTS, LTD.,
    d/b/a HOLIDAY INN CROWNE PLAZA HARBOUR VIEW,

    Defendant - Appellant.

    ____________________

    APPEAL FROM THE UNITED STATES DISTRICT COURT

    FOR THE DISTRICT OF MASSACHUSETTS

    [Hon. William G. Young, U.S. District Judge] ___________________

    ____________________

    Before

    Stahl, Circuit Judge, _____________

    Coffin, Senior Circuit Judge, ____________________

    and Cummings,* Circuit Judge. _____________

    _____________________

    Alan B. Rubenstein, with whom Robert B. Foster and ____________________ ___________________
    Rackemann, Sawyer & Brewster were on brief for appellant. ____________________________
    Edward Fegreus for appellees. ______________



    ____________________

    August 22, 1996
    ____________________

    ____________________

    * Of the Seventh Circuit, sitting by designation.












    CUMMINGS, Circuit Judge.1 A Massachusetts resident who CUMMINGS, Circuit Judge. _____________

    accompanied her husband on a business trip to Hong Kong drowned

    in their hotel's swimming pool. Plaintiffs later brought this

    wrongful death diversity action against the Hong Kong corporation

    that owns the hotel -- a corporation that has no place of

    business outside of Hong Kong. Defendant moved for dismissal,

    arguing that a Massachusetts court could not exercise personal

    jurisdiction consistently with due process and, alternatively,

    that the case should be dismissed on the grounds of forum non __________

    conveniens. The district court denied both motions, and we now __________

    affirm.



    I.

    Tak How is a Hong Kong corporation with its only place

    of business in Hong Kong. Its sole asset is the Holiday Inn

    Crowne Plaza Harbour View in Hong Kong ("Holiday Inn"), where the

    accident in this case took place. Tak How has no assets,

    shareholders, or employees in Massachusetts. Sally Ann Nowak

    ("Mrs. Nowak") was at all relevant times married to plaintiff

    Ralph Nowak ("Mr. Nowak") and was the mother of their two

    children (collectively, the plaintiffs are "the Nowaks"). The

    Nowaks lived in Marblehead, Massachusetts, and Mr. Nowak was

    ____________________

    1 Section II.A. was authored by Judge Coffin. This opinion was
    circulated to the active judges of the First Circuit before
    issuance. This informal circulation, however, is without
    prejudice to a petition for rehearing or suggestion of en banc
    reconsideration on any issue in the case. NLRB v. Hospital San ____ _____________
    Rafael, Inc., 42 F.3d 45, 51 n.1 (1st Cir. 1994). ____________

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    employed by Kiddie Products, Inc., which has its place of

    business in Avon, Massachusetts. Kiddie Products does extensive

    business in Hong Kong. As a Preliminary Design Manager in the

    Marketing Department, Mr. Nowak customarily made two business

    trips to Hong Kong each year, accompanied by his wife on one of

    those trips.

    Kiddie Products employees had made trips to Hong Kong

    since at least 1982, but the company's relationship with Tak How

    and the Holiday Inn began only in 1992. John Colantuone, a vice-

    president, was one such employee who had travelled to Hong Kong

    since 1982 and had stayed at various other hotels. Colantuone

    was acquainted with the Holiday Inn through advertisements on

    Hong Kong radio in 1983 or 1984, but only decided to stay there

    in 1992 after becoming dissatisfied with the rates at other

    hotels. On his first visit, Colantuone met with the Holiday

    Inn's sales manager to negotiate a corporate discount for Kiddie

    Products employees. Holiday Inn agreed to the discount and wrote

    a letter confirming the arrangement based on a minimum number of

    room nights per year. Marie Burke, Colantuone's administrative

    assistant, made all hotel reservations for the company's

    employees. Although Kiddie Products regularly compared rates at

    other hotels, Burke was told to book all reservations at the

    Holiday Inn until instructed otherwise. Since 1992, Kiddie

    Products employees have stayed exclusively at the Holiday Inn.

    In June 1993, the Holiday Inn telecopied Colantuone a

    message announcing new corporate rates and other promotional


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    materials. Burke requested additional information, and the hotel

    promptly responded. In July 1993, after a series of exchanges by

    telecopier, Burke sent a reservation request to the Holiday Inn

    for several employees for September and October 1993. One of the

    reservations was for Mr. and Mrs. Nowak to arrive on September

    16. On September 18, while the Nowaks were registered guests at

    the hotel, Mrs. Nowak drowned in the hotel swimming pool. The

    specific facts surrounding her death are not relevant here. It

    is uncontested that in 1992 and 1993, prior to Mrs. Nowak's

    death, Tak How advertised the Holiday Inn in certain national and

    international publications, some of which circulated in

    Massachusetts. In addition, in February 1993, Tak How sent

    direct mail solicitations to approximately 15,000 of its previous

    guests, including previous guests residing in Massachusetts.

    The Nowaks filed this wrongful death action in

    Massachusetts state court in June 1994. Tak How then removed the

    case to federal district court and filed two motions to dismiss -

    - one for lack of personal jurisdiction under Fed. R. Civ. P.

    12(b)(2) and the other for forum non conveniens. The district ____________________

    court initially denied the motion to dismiss for forum non __________

    conveniens, and then, after allowing time for jurisdictional __________

    discovery, issued a memorandum and order denying the Rule

    12(b)(2) motion. Nowak v. Tak How Inv. Ltd., 899 F. Supp. 25 (D. _____ _________________

    Mass. 1995). The district court granted Tak How's motion for

    certification of the jurisdictional issue, but this Court denied

    Tak How's request for a stay of the district court proceeding


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    pending appeal. Nonetheless, believing that a resulting judgment

    would not be enforceable in Hong Kong, Tak How did not answer the

    Nowaks' complaint. Accordingly, the district court entered a

    default judgment against Tak How for $3,128,168.33. Tak How

    appeals the denial of its Rule 12(b)(2) motion and its motion to

    dismiss the case for forum non conveniens. ____________________



    II.

    We first review the denial of Tak How's motion to

    dismiss for lack of personal jurisdiction. The district court

    employed a prima facie standard in making its determination

    rather than adjudicating the jurisdictional facts. See Foster- _______

    Miller, Inc. v. Babcock & Wilcox Can., 46 F.3d 138, 145-147 (1st ____________ ______________________

    Cir. 1995). Both the court's decision to use the prima facie

    standard and its conclusion under that standard are reviewed de __

    novo. Id. at 147. To begin, we find no error in the district ____ ___

    court's choice of the prima facie standard. A full-blown

    evidentiary hearing was not necessary in this case because the

    facts were, in all essential respects, undisputed. In such

    circumstances, the prima facie standard is both appropriate and

    preferred. Id. at 145; Boit v. Gar-Tec Prods., Inc., 967 F.2d ___ ____ ____________________

    671, 675-676 (1st Cir. 1992).

    The next question is whether the district court reached

    the proper result. In diversity cases such as this, the district

    court's personal jurisdiction over a nonresident defendant is

    governed by the forum state's long-arm statute. Sawtelle v. ________


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    Farrell, 70 F.3d 1381, 1387 (1st Cir. 1995). Under the _______

    Massachusetts statute,

    [a] court may exercise personal
    jurisdiction over a person, who acts
    directly or by an agent, as to a cause of
    action in law or equity arising from the
    person's . . . transacting any business
    in this Commonwealth.

    Mass. Gen. Laws Ann. ch. 223A, 3(a) (1985). The statute

    imposes constraints on personal jurisdiction that go beyond those

    imposed by the Constitution. Gray v. O'Brien, 777 F.2d 864, 866 ____ _______

    (1st Cir. 1985). We must therefore find sufficient contacts

    between the defendant and the forum state to satisfy both the

    Massachusetts long-arm statute and the Constitution. Sawtelle, ________

    70 F.3d at 1387.

    To satisfy the requirements of the long-arm statute,

    Section 3(a), the defendant must have transacted business in

    Massachusetts and the plaintiffs' claim must have arisen from the

    transaction of business by the defendant. Tatro v. Manor Care, _____ ___________

    Inc., 625 N.E.2d 549, 551 (Mass. 1994). In Tatro, a ____ _____

    Massachusetts plaintiff sued a California hotel for injuries

    sustained in California. The Court concluded that the hotel's

    solicitation of business from Massachusetts residents satisfied

    the "transacting any business" requirement of Section 3(a), id. ___

    at 551-552, and that the "arising from" requirement was satisfied

    where, but for the hotel's solicitations and acceptance of

    reservations, the plaintiff would not have been injured in

    California. Id. at 554. The factual scenario in the present ___

    case is analogous in all essential respects, and we therefore

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    have little difficulty concluding that sufficient contacts exist

    to satisfy Section 3(a)'s requirements.

    Turning to the constitutional restraints, this Court

    follows a tripartite analysis for determining the existence of

    specific personal jurisdiction (plaintiffs do not allege general

    personal jurisdiction):

    First, the claim underlying the
    litigation must directly arise out of, or
    relate to, the defendant's forum-state
    activities. Second, the defendant's
    forum-state contacts must represent a
    purposeful availment of the privilege of
    conducting activities in the forum state,
    thereby invoking the benefits and
    protections of that state's laws and
    making the defendant's involuntary
    presence before the state's court
    foreseeable. Third, the exercise of
    jurisdiction must, in light of the
    Gestalt factors, be reasonable.

    Pritzker v. Yari, 42 F.3d 53, 60-61 (1st Cir. 1994) (quoting ________ ____

    United Elec. Workers v. 163 Pleasant St. Corp., 960 F.2d 1080, _____________________ _______________________

    1089 (1st Cir. 1992)), cert. denied, 115 S. Ct. 1959. ____________



    A. Relatedness

    What this Court calls the "relatedness" test is one

    aspect of demonstrating minimum contacts pursuant to

    International Shoe Co. v. Washington, 326 U.S. 310. The other _______________________ __________

    aspect, discussed below, focuses on the deliberateness of the

    defendant's contacts, or purposeful availment. Tak How's

    principal argument on appeal is that relatedness requires a

    proximate cause relationship between its contacts with

    Massachusetts and the Nowaks' cause of action.

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    In arguing for a proximate cause relatedness test, Tak

    How relies on a series of First Circuit cases beginning with

    Marino v. Hyatt Corp., 793 F.2d 427 (1st Cir. 1986). See Crocker ______ ___________ _______

    v. Hilton Int'l Barbados, Ltd., 976 F.2d 797 (1st Cir. 1992); _____________________________

    Fournier v. Best Western Treasure Island Resort, 962 F.2d 126 ________ _____________________________________

    (1st Cir. 1992); Pizarro v. Hoteles Concorde Int'l, C.A., 907 _______ _____________________________

    F.2d 1256 (1st Cir. 1990). In each of these cases, this Court

    construed the language of a state long-arm statute requiring, as

    does the Massachusetts statute quoted above, that the cause of

    action "arise" from the forum-state contacts. Construing those

    statutes, we rejected plaintiffs' arguments that the injury at

    issue would not have occurred "but for" the forum-state contacts.

    Instead, we held that the defendant's conduct must be the legal

    or proximate cause of the injury. Pizarro, 907 F.2d at 1260. _______

    At least for purposes of construing the Massachusetts

    long-arm statute, the Supreme Judicial Court of Massachusetts

    dealt our restrictive interpretation a fatal blow in Tatro, _____

    supra. The Court decided that the "but for" test is more _____

    consistent with the language of the long-arm statute and

    explicitly rejected our interpretation of the statute in the

    Marino line of cases. 625 N.E.2d at 553. Personal jurisdiction ______

    was proper in Tatro because the California hotel had solicited _____

    business in Massachusetts and had agreed to provide the plaintiff

    with accommodations; but for those acts, the plaintiff would not

    have been injured. Id. at 554. ___




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    Tak How contends that Tatro was not fatal to Marino and _____ ______

    its progeny. It concedes, as it must, that Tatro is controlling _____

    insofar as it deals with the construction of the Massachusetts

    long-arm statute, but insists that the relatedness discussion in

    Marino had constitutional significance as well. Its position is ______

    not without support. In Pleasant Street, we stated that the _______________

    Massachusetts statute's relatedness requirement "mirrors a key

    constitutional requirement for the exercise of specific

    jurisdiction." 960 F.2d at 1087. Then, in explaining

    constitutional relatedness, we set forth proximate cause

    principles derived from the Marino line of cases. See id. at ______ ___

    1089.

    The Nowaks, on the other hand, argue that these cases

    have no constitutional significance. They find support from a

    footnote in Ticketmaster-New York, Inc. v. Alioto, 26 F.3d 201, ____________________________ ______

    207 n.8 (1st Cir. 1994):

    In our view, [the Marino line of cases] - ______
    - which interpret the term "arising from"
    as that term is used in the long-arm
    statutes of Massachusetts -- deal with
    state-law issues and have no real
    implication for the relatedness
    requirement specifically or for
    constitutional analysis generally.

    (citations omitted).

    Despite the apparent conflict, these cases are arguably

    reconcilable. After all, Ticketmaster did not directly reject ____________

    Pleasant Street or the proximate cause test, but merely stated _______________

    the evident fact that the Marino line of cases centered on ______

    interpretations of state law. It might follow, then, that our

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    discussion in Pleasant Street should govern our course here. ________________

    Pleasant Street, however, as well as Ticketmaster, described the ________________ ____________

    relatedness concept in only the most general way. Neither case

    specifically defined the precise inquiry under the relatedness

    test in this circuit. Fortunately, however, these cases, and

    others, articulated certain principles that guide our inquiry.

    As an initial matter, "[w]e know . . . that the

    [relatedness] requirement focuses on the nexus between the

    defendant's contacts and the plaintiff's cause of action."

    Ticketmaster, 26 F.3d at 206. The requirement serves two ____________

    purposes.

    First, relatedness is the divining rod
    that separates specific jurisdiction
    cases from general jurisdiction cases.
    Second, it ensures that the element of
    causation remains in the forefront of the
    due process investigation.

    Id. Most courts share this emphasis on causation, but differ ___

    over the proper causative threshold. Generally, courts have

    gravitated toward one of two familiar tort concepts -- "but for"

    or "proximate cause."

    The Ninth Circuit is the most forceful defender of the

    "but for" test. In Shute v. Carnival Cruise Lines,2 the court _____ _____________________

    stated that "but for" serves the basic function of relatedness by

    ____________________

    2 Shute was reversed by the Supreme Court on alternative _____
    grounds. 499 U.S. 585. As reflected by subsequent cases, the
    Ninth Circuit still adheres to the "but for" test. See Ballard ___ _______
    v. Savage, 65 F.3d 1495, 1500 (9th Cir. 1995); Terracom v. Valley ______ ________ ______
    Nat'l Bank, 49 F.3d 555, 561 (9th Cir. 1995). But see Omeluk v. __________ ___ ___ ______
    Langsten Slip & Batbyggeri A/S, 52 F.3d 267, 271 (9th Cir. 1995) _______________________________
    (questioning Shute's authority). _____

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    "preserv[ing] the essential distinction between general and

    specific jurisdiction." 897 F.2d 377, 385 (9th Cir. 1990). A

    more stringent standard, the court asserted, "would represent an

    unwarranted departure from the core concepts of 'fair play and

    substantial justice,'" because it would preclude jurisdiction in

    cases where it would be reasonable. Id. at 386. In turn, in ___

    those cases where "but for" might lead to an unreasonable result,

    the court predicted that the third prong -- the reasonableness

    inquiry -- would guard against unfairness.

    Shute and its progeny represent the only explicit _____

    adoption of the "but for" test. Nonetheless, cases from other

    circuits suggest a similar approach. In Prejean v. Sonatrach, _______ __________

    Inc., the Fifth Circuit noted: ____

    Logically, there is no reason why a tort
    cannot grow out of a contractual contact.
    In a case like this, a contractual
    contact is a "but for" causative factor
    for the tort since it brought the parties
    within tortious "striking distance" of
    one another. While the relationship
    between a tort suit and a contractual
    contact is certainly more tenuous than
    when a tort suit arises from a tort
    contact, that only goes to whether the
    contact is by itself sufficient for due
    process, not whether the suit arises from
    the contact.

    652 F.2d 1260, 1270 n.21 (5th Cir. 1981). Subsequent cases,

    however, have not always followed this teaching. See Luna v. ____

    Compa a Paname a de Aviaci n, S.A., 851 F. Supp. 826, 832 (S.D. ___________________________________

    Tex. 1994) (employing a proximate cause standard); Kervin v. Red ______ ___

    River Ski Area, Inc., 711 F. Supp. 1383, 1389-1390 & n.11 (E.D. ____________________

    Tex. 1989) (same).

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    The Sixth Circuit applies a "substantial connection"

    standard. See Third Nat'l Bank v. WEDGE Group Inc., 882 F.2d _________________ ________________

    1087, 1091 (6th Cir. 1989), cert. denied, 493 U.S. 1058; Southern ____________ ________

    Mach. Co. v. Mohasco Indus., Inc. 401 F.2d 374, 384 n.27 (6th _________ _____________________

    Cir. 1968). The court's discussion in Lanier v. American Board ______ ______________

    of Endodontics, 843 F.2d 901, 908-911 (6th Cir. 1988), however, ______________

    suggests that a "but for" relationship survives the due process

    inquiry.

    Finally, the Seventh Circuit has upheld jurisdiction

    under the Illinois long-arm statute, and the Due Process Clause,

    for claims that "lie in the wake of the commercial activities by

    which the defendant submitted to the jurisdiction of the Illinois

    courts." See Deluxe Ice Cream Co. v. R.C.H. Tool Corp., 726 F.2d ____________________ _________________

    1209, 1215-1216 (7th Cir. 1984) (breach of warranty); In re Oil _________

    Spill by Amoco Cadiz, 699 F.2d 909, 915-916 (7th Cir. 1983) ______________________

    (indemnity action), cert. denied, 464 U.S. 864. Whether this ____________

    indeterminate standard would encompass tortious negligence

    committed outside the forum is unknown. Cf. Simpson v. Quality _______ _______

    Oil Co., 723 F. Supp. 382, 388 & n.4 (S.D. Ind. 1989) (suggesting _______

    that relatedness is limited to those contacts substantively

    related to the cause of action).

    On the other hand, the Second and Eighth Circuits, as

    well as this one, appear to approve a proximate cause standard.

    See Pleasant Street, 960 F.2d at 1089; Pearrow v. National Life & _______________ _______ _______________

    Accident Ins. Co., 703 F.2d 1067, 1069 (8th Cir. 1983); Gelfand _________________ _______

    v. Tanner Motor Tours, Ltd., 339 F.2d 317, 321-322 (2d Cir. _________________________


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    1964). The courts in Pearrow and Gelfland found that, for _______ ________

    purposes of the long-arm statute at issue, non-forum negligence

    claims did not arise from in-forum solicitation or ticket sales.

    District courts from the Third and Tenth circuits have reached

    similar results. See Wims v. Beach Terrace Motor Inn, Inc., 759 ____ ______________________________

    F. Supp. 264, 267-268 (E.D. Pa. 1991); Dirks v. Carnival Cruise _____ _______________

    Lines, 642 F. Supp. 971, 975 (D. Kan. 1986). _____

    This circuit, whether accurately or not, has been

    recognized as the main proponent of the proximate cause standard.

    We think the attraction of proximate cause is two-fold. First,

    proximate or legal cause clearly distinguishes between

    foreseeable and unforeseeable risks of harm. See Peckham v. _______

    Continental Casualty Ins. Co., 895 F.2d 830, 836 (1st Cir. 1990). _____________________________

    Foreseeability is a critical component in the due process

    inquiry, particularly in evaluating purposeful availment, and we

    think it also informs the relatedness prong. See Pleasant ________

    Street, 960 F.2d at 1089. As the Supreme Court said in Burger ______ ______

    King Corp. v. Rudzewicz, __________ _________

    [the Due process Clause] requir[es] that
    individuals have "fair warning that a
    particular activity may subject [them] to
    the jurisdiction of a foreign sovereign
    . . . ." [T]his "fair warning"
    requirement is satisfied if the defendant
    has "purposefully directed" his
    activities at residents of the forum, and
    the litigation results from alleged
    injuries that "arise out of or relate to"
    those activities.

    471 U.S. 462, 472. Adherence to a proximate cause standard is

    likely to enable defendants better to anticipate which conduct


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    might subject them to a state's jurisdiction than a more tenuous

    link in the chain of causation. Certainly, jurisdiction that is

    premised on a contact that is a legal cause of the injury

    underlying the controversy -- i.e., that "form[s] an 'important, ____

    or [at least] material, element of proof' in the plaintiff's

    case," Pleasant Street, 960 F.2d at 1089 (citation omitted) -- is _______________

    presumably reasonable, assuming, of course, purposeful availment.

    As our discussion suggests, and notwithstanding any

    contrary implication from the footnote in Ticketmaster, we think ____________

    the proximate cause standard better comports with the relatedness

    inquiry because it so easily correlates to foreseeability, a

    significant component of the jurisdictional inquiry. A "but for"

    requirement, on the other hand, has in itself no limiting

    principle; it literally embraces every event that hindsight can

    logically identify in the causative chain. True, as the Ninth

    Circuit has noted, courts can use the reasonableness prong to

    keep Pandora's jar from opening too wide. But to say that the

    harm that might be done by one factor can be prevented by another

    is not, after all, an affirmative justification for the former.

    That being said, we are persuaded that strict adherence

    to a proximate cause standard in all circumstances is

    unnecessarily restrictive. The concept of proximate cause is

    critically important in the tort context because it defines the

    scope of a defendant's liability. In contrast, the first prong

    of the jurisdictional tripartite test is not as rigid: it is,

    "relatively speaking, . . . a 'flexible, relaxed standard.'"


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    Sawtelle, 70 F.3d at 1389 (citation omitted). We see no reason ________

    why, in the context of a relationship between a contractual or

    business association and a subsequent tort, the absence of

    proximate cause per se should always render the exercise of

    specific jurisdiction unconstitutional.

    When a foreign corporation directly targets residents

    in an ongoing effort to further a business relationship, and

    achieves its purpose, it may not necessarily be unreasonable to

    subject that corporation to forum jurisdiction when the efforts

    lead to a tortious result. The corporation's own conduct

    increases the likelihood that a specific resident will respond

    favorably. If the resident is harmed while engaged in activities

    integral to the relationship the corporation sought to establish,

    we think the nexus between the contacts and the cause of action

    is sufficiently strong to survive the due process inquiry at

    least at the relatedness stage.

    This concept represents a small overlay of "but for" on

    "proximate cause." In a sense it is a narrower and more specific

    identification of the Seventh Circuit's formulation for

    jurisdiction-worthiness of claims lying "in the wake" of

    commercial activities in the forum. It may be that other kinds

    of fact patterns will be found to meet the basic factor of

    foreseeability, but we have no occasion here to pronounce more

    broadly.

    This case is illustrative of our reasoning. Through

    its ongoing correspondence with Kiddie Products, Tak How knew


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    that Kiddie Products employees would stay at its hotel, and could

    easily anticipate that they might use the pool, a featured

    amenity of the hotel. The district court thoroughly described

    t h i s c o n n e c t i o n .
    The Hotel's solicitation of Kiddie's
    business and the extensive back-and-forth
    resulting in Burke's reserving a set of
    rooms for Kiddie employees and their
    spouses set in motion a chain of
    reasonably foreseeable events resulting
    in Mrs. Nowak's death. The possibility
    that the solicitation would prove
    successful and that one or more of the
    guests staying at the Hotel as a result
    would use the pool was in no sense remote
    or unpredictable; in fact, the Hotel
    included the pool as an attraction in its
    promotional materials.

    899 F. Supp. at 31. While the nexus between Tak How's

    solicitation of Kiddie Products' business and Mrs. Nowak's death

    does not constitute a proximate cause relationship, it does

    represent a meaningful link between Tak How's contact and the

    harm suffered. Given these circumstances, we think it would be

    imprudent to reject jurisdiction at this early stage of the

    inquiry.

    By this approach, we intend to emphasize the importance

    of proximate causation, but to allow a slight loosening of that

    standard when circumstances dictate. We think such flexibility

    is necessary in the jurisdictional inquiry: relatedness cannot

    merely be reduced to one tort concept for all circumstances.

    Though we are recognizing a narrow exception to the proximate

    cause test, we note an additional protection for defendants'

    rights: "the relatedness requirement . . . authorizes the court


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    to take into account the strength (or weakness) of the

    plaintiff's relatedness showing in passing upon the fundamental

    fairness of allowing the suit to proceed." Ticketmaster, 26 F.3d ____________

    at 207.

    We recognize it will not always be easy to apply this

    flexible approach to particular circumstances, but that is a

    function of the complexity of this area of the law. The

    jurisdictional inquiry is often a difficult fact specific

    analysis in which "[t]he greys are dominant and even among them

    the shades are innumerable." Pleasant Street, 960 F.2d at 1088 _______________

    (citing Estin v. Estin, 334 U.S. 541, 545). _____ _____
































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    B. Purposeful Availment

    The next issue is whether Tak How's contacts with

    Massachusetts constitute purposeful availment. The purposeful

    availment requirement ensures that jurisdiction is not premised

    on "random, isolated, or fortuitous" contacts with the forum

    state, Sawtelle, 70 F.3d at 1391 (quoting Keeton v. Hustler ________ ______ _______

    Magazine, Inc., 465 U.S. 770, 774), but rather guarantees that _______________

    the exercise of jurisdiction is "fair, just, or reasonable." Id. ___

    (quoting Rush v. Savchuk, 444 U.S. 320, 329). Our two focal ____ _______

    points are voluntariness and foreseeability. Ticketmaster, 26 ____________

    F.3d at 207. The defendant's contacts with the forum state must

    be voluntary -- that is, not based on the unilateral actions of

    another party or a third person. Burger King, 471 U.S. at 475; ____________

    Vencedor Mfg. Co. v. Gougler Indus., Inc., 557 F.2d 886, 891 (1st _________________ ____________________

    Cir. 1977). In addition, the defendant's contacts with the forum

    state must be such that he should reasonably anticipate being

    haled into court there. World-Wide Volkswagen Corp. v. Woodson, ___________________________ _______

    444 U.S. 286, 297; Escude Cruz v. Ortho Pharmaceutical Corp., 619 ___________ __________________________

    F.2d 902, 905 (1st Cir. 1980).

    We think that Tak How's unprompted June 1993

    correspondence with Kiddie Products, which led directly to the

    ill-fated Hong Kong trip in September 1993, was at least

    minimally sufficient to satisfy this requirement. The June 1993

    correspondence contained promotional materials from the Holiday

    Inn designed to further entice Kiddie Products employees to stay

    at the hotel. Even if it may be said that the materials were


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    sent as part of an on-going relationship between the two

    companies that was originally instigated by Kiddie Products, the

    continued correspondence by Tak How to Massachusetts does not

    amount to the kind of unilateral action that makes the forum-

    state contacts involuntary. Tak How had an obvious financial

    interest in continuing business with Kiddie Products, and the

    June 1993 correspondence is the best example of an unprompted

    solicitation designed to facilitate that business relationship.

    In order to be subject to Massachusetts' jurisdiction, a

    defendant need only have one contact with the forum state, so

    long as that contact is meaningful. McGee v. International Live _____ __________________

    Ins. Co., 355 U.S. 220, 223; Burger King, 471 U.S. at 475 n.18. ________ ___________

    Whether prompted or unprompted, Tak How's on-going

    correspondence and relationship with Kiddie Products, designed to

    bring Massachusetts residents into Hong Kong, rendered

    foreseeable the possibility of being haled into a Massachusetts

    court. That Tak How might have to defend itself in a

    Massachusetts court is certainly foreseeable based on its direct

    correspondence with Kiddie Products, but its other contacts with

    Massachusetts reveal an even more substantial attempt by Tak How

    to purposefully avail itself of the privilege of conducting

    business activities in the state: Tak How advertised its hotel

    in national and international publications that circulated in

    Massachusetts; it solicited by direct mail some of its previous

    guests residing in Massachusetts; and Tak How listed its hotel in

    various hotel guides used at travel agencies in Massachusetts.


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    Exercising jurisdiction is appropriate where the defendant

    purposefully derives economic benefits from its forum-state

    activities. Pritzker, 42 F.3d at 61-62 (citing Burger King, 471 ________ ___________

    U.S. at 476).



    C. The Gestalt Factors

    Our conclusion that minimum contacts exist in this case

    does not end the inquiry. Personal jurisdiction may only be

    exercised if it comports with traditional notions of "fair play

    and substantial justice." International Shoe, 326 U.S. at 320. __________________

    Out of this requirement, courts have developed a series of

    factors that bear on the fairness of subjecting a nonresident to

    a foreign tribunal. Burger King, 471 U.S. at 477; Pleasant ____________ ________

    Street, 960 F.2d at 1088. These "gestalt factors" are as ______

    follows:

    (1) the defendant's burden of appearing,
    (2) the forum state's interest in
    adjudicating the dispute, (3) the
    plaintiff's interest in obtaining
    convenient and effective relief, (4) the
    judicial system's interest in obtaining
    the most effective resolution of the
    controversy, and (5) the common interests
    of all sovereigns in promoting
    substantive social policies.

    Id. (citing Burger King, 471 U.S. at 477). The purpose of the ___ ____________

    gestalt factors is to aid the court in achieving substantial

    justice, particularly where the minimum contacts question is very

    close. In such cases, the gestalt factors may tip the

    constitutional balance. Ticketmaster, 26 F.3d at 209. The ____________

    Supreme Court's decision in Asahi Metal Indus. Co. v. Superior _______________________ ________

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    Court, 480 U.S. 102, is one such example. In Asahi, the _____ _____

    question of minimum contacts divided the Court, but eight of the

    Justices agreed that exercising personal jurisdiction would not

    comport with notions of fair play and substantial justice. This

    Court has thus adopted a sliding scale approach: "[T]he weaker

    the plaintiff's showing on the first two prongs (relatedness and

    purposeful availment), the less a defendant need show in terms of

    unreasonableness to defeat jurisdiction." Ticketmaster, 26 F.3d ____________

    at 210. The reverse is equally true: a strong showing of

    reasonableness may serve to fortify a more marginal showing of

    relatedness and purposefulness. See id. (citing Donatelli v. ___ _________

    National Hockey League, 893 F.2 459, 465 (1st Cir. 1990)); see _______________________ ___

    also Sawtelle, 70 F.3d at 1396. ____ ________



    1. The Burden of Appearance. It would undoubtedly be

    burdensome for Tak How to defend itself in Massachusetts: Tak

    How's only place of business is in Hong Kong. This Court has

    recognized, however, that it is almost always inconvenient and

    costly for a party to litigate in a foreign jurisdiction.

    Pritzker, 42 F.3d at 64. Thus for this particular gestalt factor ________

    to have any significance, the defendant must demonstrate that

    "exercise of jurisdiction in the present circumstances is onerous

    in a special, unusual, or other constitutionally significant

    way." Id. Tak How alleges nothing special or unusual about its ___

    situation beyond the ordinary cost and inconvenience of defending

    an action so far from its place of business. Under Pritzker, ________


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    that is not enough: it simply cannot be the case that every Hong

    Kong corporation is immune from suit in Massachusetts. But see

    Ticketmaster, 26 F.3d at 210 (noting the importance of ____________

    considering the distance the defendant must travel in giving

    weight to this factor in the analysis). We are also persuaded

    that the burden on Tak How will be minimized by, for example, the

    availability of transcripts from the Coroner's Court for use in

    the Massachusetts proceeding.

    We have also noted that the burden of appearance is an

    important gestalt factor primarily because it allows a court to

    guard against harassing litigation. Ticketmaster, 26 F.3d at 211 ____________

    (citing Gulf Oil Corp. v. Gilbert, 330 U.S. 501, 508)). Were _______________ _______

    there any indication in the record that the Nowaks brought the

    present suit to harass Tak How, the burden of appearance in

    Massachusetts might weigh in Tak How's favor; however, the record

    does not so indicate.



    2. Interest of the Forum. Although a forum state has

    a significant interest in obtaining jurisdiction over a defendant

    who causes tortious injury within its borders, Ticketmaster, 26 ____________

    F.3d at 211, that interest is diminished where the injury

    occurred outside the forum state. Sawtelle, 70 F.3d at 1395. ________

    Nonetheless, our task is not to compare the interest of the two

    sovereigns -- the place of the injury and forum state -- but to

    determine whether the forum state has an interest. Id. While it ___ ___

    is true that the injury in this case occurred in Hong Kong, it is


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    equally true (unlike Sawtelle) that significant events took place ________

    in Massachusetts giving it an interest in this litigation. Tak

    How solicited business in the state. As the district court

    noted, Massachusetts has a strong interest in protecting its

    citizens from out-of-state solicitations for goods or services

    that prove to be unsafe, and it also has an interest in providing

    its citizens with a convenient forum in which to assert their

    claims. Burger King, 471 U.S. at 473. Given the forum-state ___________

    activities that took place prior to Mrs. Nowak's death, we

    conclude that Massachusetts has a strong interest in exercising

    jurisdiction even though the injury took place in Hong Kong.



    3. The Plaintiffs' Convenience. This Court must

    accord deference to the Nowaks' choice of a Massachusetts forum.

    See, e.g., Foster-Miller, 46 F.3d at 151. Regardless, it is ___ ____ _____________

    obvious that a Massachusetts forum is more convenient for the

    Nowaks than another forum, particularly a Hong Kong forum.

    Further, there exists substantial doubt that the Nowaks could

    adequately resolve the dispute in Hong Kong: Hong Kong's laws

    regarding contingency fees and posting of security bonds with the

    court make litigation economically onerous for plaintiffs, and

    the future of Hong Kong's political system is also uncertain.



    4. The Administration of Justice. This factor focuses

    on the judicial system's interest in obtaining the most effective

    resolution of the controversy. Usually this factor is a wash,


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    Ticketmaster, 26 F.3d at 211; Sawtelle, 70 F.3d at 1395, but in ____________ ________

    one case we held that preventing piecemeal litigation might favor

    one jurisdiction over another. Pritzker, 42 F.3d at 64. Tak How ________

    argues that a Massachusetts action would require the application

    of Hong Kong law, the use of interpreters, and the transportation

    of key witnesses from Hong Kong that are not subject to

    compulsory process. On the other hand, the Nowaks point to

    possible political instability in Hong Kong as the British Colony

    prepares to revert to Chinese sovereignty. Interpreters and

    transportation of witnesses would likely also be necessary in

    Hong Kong. We conclude that the question of efficient

    administration of justice favors a Massachusetts forum. Given

    the likelihood that the Nowaks would face great obstacles in Hong

    Kong due to possible political instability, as well as Hong Kong

    laws on contingency fees and security bonds, efficiency concerns

    require a Massachusetts forum. See United Elec. Workers v. 163 _____________________ ___

    Pleasant St. Corp., 987 F.2d 39, 46-47 (1st Cir. 1993) (finding __________________

    that fourth gestalt factor weighed against a foreign jurisdiction

    where "it is far from clear that there will be any judicial

    resolution, let alone the most effective judicial resolution, of

    this controversy" if the case could not proceed in

    Massachusetts).



    5. Pertinent Policy Arguments. The final gestalt

    factor addresses the interests of the affected governments in

    substantive social policies. Massachusetts has an interest in


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    protecting its citizens from out-of-state providers of goods and

    services as well as affording its citizens a convenient forum in

    which to bring their claims. These interests are best served by

    the exercise of jurisdiction in Massachusetts. On the other

    hand, Hong Kong has an interest in protecting visitors to promote

    and preserve its tourism industry, in protecting its businesses,

    and in providing all parties with a convenient forum. Only one

    of Hong Kong's interests -- protecting its businesses -- might be

    compromised by a Massachusetts forum, while Massachusetts'

    primary interest -- protecting its citizens -- might be

    compromised by a Hong Kong forum. We thus conclude that the

    final Gestalt factor tips only slightly in the Nowaks' favor.

    On balance, we think the gestalt factors weigh strongly

    in favor of a Massachusetts forum. When considered in

    combination with the Nowaks' adequate showing on the first two

    prongs of the constitutional test, we think that, on the specific

    facts of this case, the exercise of jurisdiction in Massachusetts

    is reasonable and does not offend the notions of fair play and

    substantial justice. The district court therefore properly

    denied Tak How's Rule 12(b)(2) motion to dismiss for lack of

    personal jurisdiction.



    III.

    Tak How next appeals the denial of its motion to

    dismiss for forum non conveniens. The doctrine of forum non _____________________ _________

    conveniens permits a trial court, on a discretionary basis, to __________


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    dismiss a case where an alternative forum is a available in

    another country that is fair to the parties and substantially

    more convenient for them or the courts. Howe v. Goldcorp Invs., ____ _______________

    Ltd., 946 F.2d 944, 947 (1st Cir. 1991), cert. denied, 502 U.S. ____ ____________

    1095. Application of the doctrine is committed to the sound

    discretion of the trial court, whose decision will not be

    reversed absent a clear abuse of discretion. Mercier v. Sheraton _______ ________

    Int'l, Inc., 981 F.2d 1345, 1349 (1st Cir. 1992) (Mercier III) ___________ ___________

    (appeal after remand of Mercier II, infra; we have previously __________ _____

    referred to the district court's opinion as Mercier I), cert. __________ _____

    denied, 508 U.S. 912. This Court finds an abuse of discretion ______

    only where the district court (1) failed to consider a material

    factor, (2) substantially relied on an immaterial factor, or (3)

    assessed the appropriate factors but clearly erred in weighing

    those factors. Mercier v. Sheraton Int'l, Inc., 935 F.2d 419, _______ ____________________

    423 (1st Cir. 1991) (Mercier II). Since there is a strong ___________

    presumption in favor of a plaintiff's forum choice, the defendant

    must bear the burden of proving both the availability of an

    adequate alternative forum and that considerations of convenience

    and judicial efficiency strongly favor litigating the claim in

    the alternative forum. Id. at 423-424; Mercier III, 981 F.2d at ___ ___________

    1349.

    We have emphasized that the doctrine of forum non _________

    conveniens is used to avoid "serious unfairness" and that __________

    plaintiff's choice of a forum will be disturbed only rarely.

    Howe, 946 F.2d at 950 (citing Piper Aircraft Co. v. Reyno, 454 ____ ___________________ _____


    -26-












    U.S. 235, 259; Gulf Oil Corp. v. Gilbert, 330 U.S. 501, 507). ______________ _______

    The Supreme Court has provided a list of relevant considerations.

    "Private interest" factors include relative ease of access to

    sources of proof, availability of compulsory process, comparative

    trial costs, ability to enforce a judgment, "and all other

    practical problems that make trial of a case easy, expeditious

    and inexpensive." Gilbert, 330 U.S. at 508. "Public interest" _______

    factors include the practical difficulties of unnecessarily

    imposing upon a busy court the obligation to hear a case more

    fairly adjudicated elsewhere, the imposition on jurors called to

    hear a case that has no relation to their community, and the

    familiarity of the court with applicable laws. Id. at 508-509. ___

    One final principle informs our analysis in this case.

    The Supreme Court has stated that,

    Where there are only two parties to a
    dispute, there is good reason why it
    should be tried in the plaintiff's home
    forum if that has been his choice. He
    should not be deprived of the presumed
    advantages of his home jurisdiction
    except upon a clear showing of facts
    which either (1) establish such
    oppressiveness and vexation to a
    defendant as to be out of all proportion
    to plaintiff's convenience, which may be
    shown to be slight or nonexistent, or (2)
    make trial in the chosen forum
    inappropriate because of considerations
    affecting the court's own administrative
    or legal problems.

    Koster v. Lumbermens Mut. Co., 330 U.S. 518, 524. ______ ___________________

    Based on these principles, we are unable to say that

    the district court abused its discretion. Tak How's first

    argument is that the district court failed to articulate its

    -27-












    reasons for denying the motion to dismiss. It is true that the

    district judge chose to rule on the motion orally rather than

    issue a written opinion; however, it is apparent from the hearing

    transcript that the judge considered relevant factors. Before

    ruling on the motion, the judge questioned counsel about the

    plaintiffs' right to have a jury trial in Hong Kong, and he

    stated that granting the motion would be outcome determinative

    because, as a practical matter and due to additional burdens

    under Hong Kong laws, it would be very difficult for the Nowaks

    to bring suit there. The hearing transcript is certainly not as

    detailed as the written opinion denying the jurisdictional

    motion, but the court was entitled to rule on the motion orally.

    The question here is whether the district court failed

    to consider a material factor or failed to correctly weigh the

    factors. Given that Tak How has the burden of proving the

    elements of forum non conveniens, we shall review the factors _____________________

    alleged to justify dismissal that Tak How has put forth, bearing

    in mind that Koster, supra, places a heavy burden on defendants ______ _____

    where, as here, plaintiffs brought suit in their home forum.

    There is no question that Hong Kong is an available forum, as Tak

    How is subject to service of process in Hong Kong. Mercier II, __________

    935 F.2d at 424. There also appears to be no dispute that Hong

    Kong would provide an adequate forum in the sense that its courts

    recognize a similar cause of action. Tak How next contends that

    the private interest factors of Gilbert, supra, weigh in favor of _______ _____

    a Hong Kong forum: it notes that it would bear the expense of


    -28-












    transporting witnesses to the United States, that it might face

    difficulty in joining third-party defendants in a Massachusetts

    court, and that a Hong Kong court might not enforce the judgment

    of a Massachusetts court. These factors do not constitute the

    type of "oppressiveness and vexation" required by Koster ______

    disproportionate to the Nowaks' inconvenience of suing in Hong

    Kong. The Nowaks would also have to transport witnesses to Hong

    Kong and later seek to enforce a foreign judgment in their home

    state. In addition, the Nowaks point to private interest factors

    that weigh in their favor: they would face financial obstacles

    because Hong Kong law prohibits contingent fee agreements and

    requires that they deposit an amount equal to Tak How's costs

    with the court; also, possible political instability in the

    region could add further difficulties to litigation in Hong Kong.

    Regardless of the difficulties the Nowaks might face in Hong

    Kong, it is enough that Tak How failed to demonstrate either

    oppressiveness to itself or only a slight or nonexistent interest

    in convenience on the Nowaks' part. Koster, 330 U.S. at 524. ______

    Nor is Tak How able to demonstrate public interest

    factors that make trial in Massachusetts inappropriate. It

    points to the fact that Massachusetts choice-of-law rules require

    application of Hong Kong law, and that a Hong Kong court would be

    "more at home" with such laws. This concern is not sufficient to

    overcome the presumption in favor of plaintiffs' chosen forum.

    This Court has previously noted that "the task of deciding

    foreign law [is] a chore federal courts must often perform."


    -29-












    Mercier III, 981 F.2d at 1357 (quoting Manu Int'l, S.A. v. Avon ___________ ________________ ____

    Prods., Inc., 641 F.2d 62, 68 (2d Cir. 1981)). We therefore give ____________

    this factor little weight. Id. Tak How points to no other ___

    public interest factor that weighs against a Massachusetts forum.














































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    IV.

    For the foregoing reasons, the district court's

    decision to deny Tak How's motions to dismiss for lack of

    personal jurisdiction and on the grounds of forum non conveniens ____________________

    is AFFIRMED.












































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