Peabody Essex Museum, Inc. v. United States Fire Insurance , 802 F.3d 39 ( 2015 )


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  •            United States Court of Appeals
    For the First Circuit
    Nos.   13-1528, 13-1602
    PEABODY ESSEX MUSEUM, INC.,
    Plaintiff, Appellee/Cross-Appellant,
    v.
    UNITED STATES FIRE INSURANCE COMPANY,
    Defendant/Third-Party Plaintiff, Appellant/Cross-Appellee,
    v.
    CENTURY INDEMNITY COMPANY,
    Third-Party Defendant, Appellee.
    APPEALS FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF MASSACHUSETTS
    [Hon. Nancy Gertner, U.S. District Judge]
    [Hon. Nathaniel M. Gorton, U.S. District Judge]
    Before
    Howard, Chief Judge,
    Selya and Stahl, Circuit Judges.
    Thomas M. Elcock, with whom Mitchell S. King and Prince Lobel
    Tye LLP were on brief, for appellant/cross-appellee.
    Martin C. Pentz, with whom Jeremy A.M. Evans and Foley Hoag
    LLP were on brief, for appellee/cross-appellant.
    Brian G. Fox, with whom Siegal & Park was on brief, for third-
    party defendant, appellee.
    September 4, 2015
    HOWARD, Chief Judge.           Some decades ago, a substantial
    oil   spill    occurred      on   the   Salem,       Massachusetts    property   of
    plaintiff Peabody Essex Museum ("the Museum").                      That pollution
    eventually migrated to the land of a down gradient neighbor,
    Heritage Plaza, which discovered the subsurface contamination in
    2003.    Heritage Plaza notified the Museum in late 2003, and the
    Museum   gave     prompt     notice     to    both    the   state    environmental
    authorities      and   its    insurer,        defendant     United    States   Fire
    Insurance Company ("U.S. Fire").                In 2006, the Museum filed a
    coverage suit against U.S. Fire and eventually secured a sizable
    judgment in 2013.          The parties now challenge numerous district
    court rulings, and several of the insurance issues are governed by
    state law under Boston Gas Co. v. Century Indemnity Co., 
    910 N.E.2d 290
    (Mass. 2009), a decision which rejected joint and several
    liability in progressive pollution cases in favor of pro rata
    allocation of indemnity, including for self-insured years on the
    risk.
    After careful review, we affirm the challenged rulings
    related to insurance coverage but reverse a finding of Chapter 93A
    liability against U.S. Fire under Massachusetts law.
    I.
    The surrounding facts are well-rehearsed in the district
    court orders below.        See, e.g., Peabody Essex Museum, Inc. v. U.S.
    Fire Ins. Co., 
    623 F. Supp. 2d 98
    (D. Mass. 2009); Peabody Essex
    - 3 -
    Museum, Inc. v. U.S. Fire Ins. Co., No. 06-11209-NMG, 
    2012 WL 2952770
    , at *1 (D. Mass. July 18, 2012).             A brief synopsis is
    enough to set the stage.
    The principal parties share a contractual relationship
    under a comprehensive general liability policy which, as pertinent
    here, had a policy period that extended from December 19, 1983 to
    December 19, 1985. Generally speaking, the policy covered property
    damage occurring during that two-year period as long as the damage
    arose out of a sudden and accidental discharge of pollutants.1
    Under the policy, U.S. Fire also promised to defend the Museum
    from any suit seeking damages against it on account of any covered
    property   damage   and   to   investigate     any   claim   as    it   deemed
    expedient.
    Once the Museum received notice of the pollution damage
    from Heritage Plaza in 2003 ("the private demand"), it retained
    the Ropes & Gray law firm as legal counsel and ENSR International
    as an environmental consultant. The Museum confirmed the existence
    of   subsurface   oil   pollution   on   its   property   and     immediately
    notified the Massachusetts Department of Environmental Protection
    1The 1983-1985 policy excluded coverage for all property
    damage arising out of the discharge, dispersal, release or escape
    of pollutants into the ground. But an exception to that exclusion
    reserved coverage for "sudden and accidental" discharges.     See
    Peabody Essex 
    Museum, 623 F. Supp. 2d at 102-03
    .     A subsequent
    U.S. Fire policy incorporated an absolute pollution exclusion
    provision and, thus, is not relevant to this litigation.
    - 4 -
    of the pollution.         The Department, in turn, issued the Museum a
    Notice of Responsibility in early 2004 ("the public claim"), and
    ENSR continued its site investigation work throughout 2004.                     In
    its Initial Site Investigation Report completed that November,
    ENSR identified several isolated spills that had occurred on the
    Museum's property over the years.              ENSR concluded, however, that
    the likely cause of the pollution involved one or more of three
    oil storage tanks or their pipelines previously buried on the
    Museum's property: a 10,000-gallon tank had been installed in the
    early 1960s and removed in 1973, and two 10,000-gallon tanks had
    been installed in 1973 and removed in June 1986.
    Meanwhile, the Museum notified U.S. Fire of both the
    private demand, in October 2003, and the public claim, in February
    2004.     U.S. Fire denied a duty to defend for the private demand
    but accepted defense for the public claim with a reservation of
    rights.    Despite tendering both legal and environmental consultant
    bills to U.S. Fire in April 2005, the Museum received no payment
    for the defense of the public claim -- the one that U.S. Fire had
    agreed to defend.         In June 2006, the Museum filed a four-count
    complaint against U.S. Fire in state court, alleging that U.S.
    Fire    had   breached    its    contractual     duties   to    investigate     the
    pollution     claims     and    to   defend   and   indemnify    the   Museum    in
    connection with both the private demand and the public claim
    (counts I and II).         The Museum also alleged that U.S. Fire had
    - 5 -
    violated state consumer protection laws, Mass. Gen. Laws ch. 93A,
    § 2, and certain common law duties owed to its insured (counts III
    and IV).     At the behest of U.S. Fire, the case was removed to
    federal court where it filed a third-party complaint for equitable
    contribution    against    another    of     the   Museum's    insurers,    ACE
    Property & Casualty Insurance.
    The extensive, multi-phase litigation included several
    rounds of summary judgment proceedings and a jury trial resolving
    indemnity    issues.      About   midway     through   the    litigation,   the
    Massachusetts Supreme Judicial Court ("SJC") decided Boston Gas
    Co., 
    910 N.E.2d 290
    , to which the district court moored its
    decision on allocation of liability between U.S. Fire and the
    Museum as self-insured on the risk after December 19, 1985.2                 In
    the end, the district court's 2013 judgment required U.S. Fire to
    pay the Museum over $1.5 million, including punitive damages under
    Chapter 93A, attorney's fees, costs, and statutory interest.
    Our review of the various rulings on appeal is largely
    de novo, and we abide by the well-established summary judgment
    standards.     Fed. R. Civ. P. 56(c); see Celotex Corp. v. Catrett,
    
    477 U.S. 317
    , 322-23 (1986). We are not restricted by the district
    court's analyses and may affirm on any independent ground made
    2 The parties agree that the operative language in the U.S.
    Fire policy does not meaningfully differ from that at issue in
    Boston Gas.
    - 6 -
    manifest in the record.       See Jones v. Secord, 
    684 F.3d 1
    , 5 (1st
    Cir. 2012).     Where appropriate, we identify other review standards
    along the way.
    II.
    U.S. Fire first appeals the district court's 2007 order
    that it breached its duty to defend against the public claim, and
    thus state law required it to bear the trial burden of proving no
    coverage.      See Polaroid Corp. v. Travelers Indem. Co., 
    610 N.E.2d 912
    , 922 & n.22 (Mass. 1993) ("[A]n insurer that wrongfully
    declines to defend a claim [must bear] the burden of proving that
    the claim was not within its policy's coverage" including, in
    pollution cases, "the existence or nonexistence of a sudden and
    accidental discharge.").      Following this Polaroid burden-shifting
    rule, the district court set forth the anticipated trial procedure
    in which the Museum was expected to produce credible evidence
    demonstrating that an occurrence took place during the term of the
    insurance policy, and then U.S. Fire would bear the burden of
    proving no coverage.        Electronic Order (Gertner, J., Dec. 19,
    2007);   see    Peabody   Essex   Museum,   623   F.   Supp.   2d   at   106-10
    (clarifying how the Polaroid burden-shifting rule applies in the
    summary judgment context).3
    3 The district court held in abeyance the issue of whether
    U.S. Fire also had a duty to defend on the Heritage Plaza private
    demand.   See Electronic Order (Gertner, J., Dec. 19, 2007).
    Eventually, the Museum settled the private demand for $300,000.
    - 7 -
    U.S. Fire attacks this summary judgment order on several
    fronts, all aimed at foreclosing application of the Polaroid
    burden-shifting rule.           This is understandable in light of the
    cascade of practical effects that Polaroid had throughout this
    litigation, especially given the dearth of evidence showing how
    the polluting event occurred. However, the district court's breach
    ruling   --     grounded   in    U.S.    Fire's    categorical   failure   for
    approximately two years to make any payment for defense costs --
    is unassailable on this record.                 Only a few snapshots of the
    undisputed facts are necessary to show why.4
    U.S. Fire agreed in March 2004 to honor its contractual
    duty to defend the public claim under a reservation of rights and
    then paid nothing to its insured until cornered by the Museum
    through its October 2007 motion for summary judgment.               From the
    outset, U.S. Fire protested the hourly rate charged by Ropes &
    The district court subsequently determined that while the Polaroid
    burden-shifting rule applied to the settlement figure, an open
    question remained on whether the private demand letter triggered
    U.S. Fire's duty to defend during the period of time after U.S.
    Fire received the private demand but before it received the public
    claim.   See Electronic Order (Gertner, J., June 19, 2009).     No
    issue on the duty to defend the private demand has surfaced on
    appeal.
    4  The 2007 summary judgment record is robust and includes
    communications among the various players from 2004 through 2007 as
    explained by, inter alia, the deposition testimony of the third-
    party claims administrators for both U.S. Fire and ACE.        The
    material facts regarding U.S. Fire's breach involve the
    interactions between the Museum and U.S. Fire, including their
    agents.
    - 8 -
    Gray but failed to pay even a partial payment despite repeated
    requests for some measure of payment.         For example, in 2005, the
    Museum sent U.S. Fire the billing invoices from both Ropes & Gray
    and ENSR and, soon after, provided further detail for the ENSR
    bills.5      Still, no money came.   Then, U.S. Fire remained silent
    when directly asked in an August 2005 email whether it had paid
    any defense costs to date.      According to the record, about a year
    passed before U.S. Fire informed the Museum that it was unable to
    confirm whether it had ever received any billing for defense costs.
    The Museum filed suit against U.S. Fire in June 2006 and
    again sent copies of the Ropes & Gray bills to the insurer.         The
    Museum also sent U.S. Fire additional legal bills at the end of
    2006.       Yet, another six months passed before U.S. Fire informed
    the Museum, in June 2007, that it had lost the billing information
    and asked for additional copies.          The Museum promptly complied.
    After another three-month lapse without any payment in hand, the
    Museum filed a motion for summary judgment to enforce U.S. Fire's
    defense obligation.      Finally, in conjunction with its objection,
    U.S. Fire sent its first payment to the Museum totaling $611.41.
    This amount represented what U.S. Fire considered to be a fair
    portion of the Ropes & Gray bills for the public claim: it
    5
    The legal bills related to work for both the private demand
    and the public claim but some invoices clearly identified the
    public claim work.
    - 9 -
    unilaterally reduced the charged attorney's fees rate to $200 per
    hour, and further reduced to 40%6 the revised total legal bills.
    No payment was offered for any of the 2004 ENSR bills which totaled
    roughly $70,000.00 at that time.7
    U.S.   Fire's   persistent   failure   to   make   any   payment
    toward defense costs despite having nominally accepted that duty
    may be treated as a wrongful refusal to defend upon receipt of
    notice of a claim.   The SJC has said explicitly that "[a]n insurer
    which reserves its rights and takes no action in defense of its
    insured, when it knew, or should have known, of a covered claim,
    or which fails to investigate diligently, despite repeated claims
    of coverage and requests for a defense from an insured facing
    demands for immediate action, could be found to have committed a
    breach of the duty to its insured."       Sarnafil, Inc. v. Peerless
    Ins. Co., 
    636 N.E.2d 247
    , 253 (Mass. 1994); accord Chi. Title Ins.
    Co. v. Fed. Deposit Ins. Corp., 
    172 F.3d 601
    , 604-06 (8th Cir.
    1999) (holding that the insurer's failure to pay even what it had
    6 U.S. Fire and ACE purportedly agreed to a 40/60 split of
    the defense cost bills for the public claim. ACE had agreed to
    defend both the private demand and the public claim. In any event,
    the apportionment agreed to by the insurers was not binding on the
    insured.
    7 The precise dollar figure for the ENSR billings on the
    public claim that were provided to U.S. Fire in 2005 is unclear in
    the record. Still, the tens of thousands of dollars for the site
    work that ENSR largely conducted in 2004 was in excess of
    $66,000.00 but less than $85,000.00. As explained, U.S. Fire's
    breach does not depend on the exact calculation.
    - 10 -
    considered to be a reasonable sum for defense costs, despite having
    nominally accepted the tender of defense, constitutes a breach of
    the duty to defend).
    None of the factual issues identified by U.S. Fire are
    material to the breach question here.        See Anderson v. Liberty
    Lobby, Inc., 
    477 U.S. 242
    , 248 (1986).        First, it is immaterial
    that the individual employee who was managing the public claim
    does not recall ever having personally received the packet.      U.S.
    Fire does not contest the validity of the Federal Express receipt
    signed by an employee of its third-party claims administrator and
    dated April 11, 2005, which indisputably shows that the 2005
    billing packet was actually received by U.S. Fire's agent.        See
    Bockser v. Dorchester Mut. Fire Ins. Co., 
    99 N.E.2d 640
    , 642 (Mass.
    1951) (noting that a principal is generally bound by the actions
    of its agents); Chow v. Merrimack Mut. Fire Ins. Co., 
    987 N.E.2d 1275
    , 1279-80 (Mass. App. Ct. 2013) (same).          Moreover, other
    undisputed documents show that the same individual claims adjuster
    did receive follow-up information about the ENSR bills that the
    Museum had sent that same summer.        In short, any failure on the
    part   of   the   company   serving   as   U.S.   Fire's   third-party
    administrator for the public claim does not bear on the legal
    dispute between the insurer and its insured.          Cf. Palermo v.
    Fireman's Fund Ins. Co., 
    676 N.E.2d 1158
    , 1163 (Mass. App. Ct.
    - 11 -
    1997) (emphasizing that proof of good faith has no relevance to
    the Polaroid burden-shifting rule).
    The reasonableness of the Ropes & Gray hourly rate also
    is immaterial.   It is U.S. Fire's prolonged failure to pay any
    portion of its acknowledged responsibility that gives rise to the
    breach here.   See, e.g., Chi. Title Ins. 
    Co., 172 F.3d at 604-06
    .
    Thus, any quibbling about the hourly rate simply relates to damages
    that are owed to the Museum.
    U.S. Fire's plaint about the divisibility of the ENSR
    bills between defense and indemnity costs is similarly immaterial.
    U.S. Fire tacitly acknowledged in its 2007 papers (and also before
    us now) that some portion of the ENSR bills relating to the 2004
    site work constitutes recoverable defense costs.8     Yet, as with
    the legal fees, U.S. Fire made no attempt to pay a single cent,
    nor is there any record evidence that it made any effort to resolve
    the sizable remuneration issue.
    U.S. Fire's apathy stands in sharp contrast to the
    Museum's multiple requests for some measure of contractual defense
    benefits in 2004 and 2005; its request for clarification in August
    2005 of what "defense expenditures [its insurer may have paid] to
    8 Appropriately so. See, e.g., Chemical Leaman Tank Lines,
    Inc. v. Aetna Cas. & Sur. Co., 
    117 F.3d 210
    , 223-24, 225 n.20 (3d
    Cir. 1999); Endicott Johnson Corp. v. Liberty Mut. Ins. Co., 
    928 F. Supp. 176
    , 183-84 (N.D. N.Y. 1996); Siltronic Corp. v. Emp'rs
    Ins. Co. of Wasau, No. 3:11-CV-1493-ST, 
    2104 WL 901161
    , at *7 (D.
    Or. Mar. 7, 2014).
    - 12 -
    date [and] on what terms"; and its express reminder about the ENSR
    bills in its November 2006 correspondence.        Cf. Vt. Mut. Ins. Co.
    v. Maguire, 
    662 F.3d 51
    , 56-58 (1st Cir. 2011) (holding as a matter
    of law that the insurer's diligent investigation efforts and
    readiness to comply negated allegations of breach, especially when
    compared to the insured's lackadaisical conduct).
    We also reject U.S. Fire's attempt to transform its
    acknowledged   duty   to   defend   into   a   duty   only   to   reimburse
    reasonable fees and costs.    According to U.S. Fire, as soon as the
    Museum opted to retain control of its own defense for the public
    claim, the insurer no longer had a duty to defend and thus its
    subsequent conduct cannot amount to a defense breach triggering
    Polaroid's burden-shifting rule.     But this newly minted theory was
    not presented to the district court and, so, it "cannot be surfaced
    for the first time on appeal."        Goldman v. First Nat'l Bank of
    Bos., 
    985 F.2d 1113
    , 1116-17 n.3 (1st Cir. 1993) (internal citation
    and quotation marks omitted).
    In any event, the state cases that U.S Fire cites in
    support of its transformation theory address only how an insurance
    company satisfies its duty to defend after the insured opts to
    maintain the defense due to the insurance company's reservation of
    rights.   See, e.g., Herbert A. Sullivan, Inc. v. Utica Mut. Ins.
    Co., 
    788 N.E.2d 522
    , 528 (Mass. 2003); N. Sec. Ins. Co. v. R.H.
    Realty Trust, 
    941 N.E.2d 688
    , 691 (Mass. App. Ct. 2011); Watts
    - 13 -
    Water Techs., Inc. v. Fireman's Fund Ins. Co., 
    22 Mass. L
    . Rptr.
    659, 
    2007 WL 2083769
    , at *6, *9-10 (Mass. Super. Ct. 2007).            While
    it is true that an insurance company's obligation to pay defense
    costs may in some circumstances stem from its contractual duty to
    indemnify,   rather   than   its   duty     to    defend,   any   contractual
    framework to that effect is dictated by the mutually agreed upon
    language in the policy or other comparable evidence.              See, e.g.,
    Liberty Mut. Ins. Co. v. Pella Corp., 
    650 F.3d 1161
    , 1168-71 (8th
    Cir. 2011); Stonewall Ins. Co. v. Asbestos Claims Mgmt. Corp., 
    73 F.3d 1178
    , 1218-19 (2d Cir. 1995); Shapiro v. Am. Home Assurance
    Co., 
    616 F. Supp. 906
    , 910-11 (D. Mass. 1985); Health Net, Inc. v.
    RLI Ins. Co., 
    141 Cal. Rptr. 3d 649
    , 660, 670-71 (Cal. App. 2012).
    The record does not suggest this to be the nature of the agreement
    between the parties here.9     Moreover, the summary judgment record
    contains numerous internal documents authored by U.S. Fire and
    evidence of its communications with others plainly showing that it
    understood the defense costs question to be tethered to its
    contractual duty to defend the public claim, even after the Museum
    chose to remain with Ropes & Gray.               On the whole, U.S. Fire's
    9 The policy provides that U.S. Fire "shall have the right
    and duty to defend any suit against the insured seeking damages on
    account of such . . . property damage, even if any of the
    allegations of the suit are groundless, false or fraudulent, . .
    . but the company shall not be obligated . . . to defend any suit
    after the applicable limit of the company's liability has been
    exhausted by payment of judgments or settlements."
    - 14 -
    silence below on this transformation argument forecloses further
    indulgence.
    Lastly,    U.S.    Fire       argues     that      application     of    the
    Polaroid burden-shifting rule is foreclosed here by the lack of
    evidence that the Museum suffered any prejudice due to the delay
    in U.S. Fire's payment of the de minimis defense costs owed as of
    October 2007.       The SJC's Polaroid holding does not require proof
    of   prejudice,     however.        In    adopting    a       new    bright-line    rule
    regulating    the    burden    of    proof    where       a    defense    default    has
    occurred,     the    SJC   examined        the     natural          consequences    that
    ordinarily flow from such a breach.               For example, the state court
    explained that a delay in honoring defense obligations may cause
    an insured to accept greater liability due to a lack of financial
    resources to defend itself, or that delay may hinder the insured's
    ability to later prove coverage.                 Polaroid 
    Corp., 610 N.E.2d at 922
    .   The SJC did not then search for evidence of actual prejudice
    in order to discern whether the new burden-shifting rule applied
    to the case before it.         
    Id. Indeed, it
    appears that the insured
    in that case may very well have had the financial wherewithal to
    pay for its own defense.        See 
    id. (remarking that
    the insured had
    "the benefit of controlling the defense").
    To cinch the matter, later Massachusetts cases provide
    no indication that application of the Polaroid rule first requires
    a showing of prejudice.        See, e.g., Highlands Ins. Co. v. Aerovox
    - 15 -
    Inc., 
    676 N.E.2d 801
    , 804 n.6 (Mass. 1997); Liquor Liab. Joint
    Underwriting Ass'n v. Hermitage Ins. Co., 
    644 N.E.2d 964
    , 968, 969
    & n.6 (Mass. 1995); Utica Mut. Ins. Co. v. Fontneau, 
    875 N.E.2d 508
    , 513 (Mass. App. Ct. 2007); Swift v. Fitchburg Mut. Ins. Co.,
    
    700 N.E.2d 288
    , 293-94 (Mass. App. Ct. 1998); 
    Palermo, 676 N.E.2d at 1163
    .
    A cautionary tale to be sure.            The full amount of the
    Ropes & Gray bills that were pending in October 2007 for the public
    claim was fairly modest.       However, the dollar amounts of the ENSR
    bills -- mostly left ignored by U.S. Fire in its advocacy --
    numbered in the tens of thousands as of January 2005.             Even still,
    U.S.   Fire's   breach   of   its   duty    to   defend   does   not   rest   on
    calculations, but on its wholesale apathy towards its contractual
    defense obligation that it owed to its insured -- and that it had
    affirmatively accepted as of March 2004.
    Given the undisputed facts, the district court properly
    faulted U.S. Fire as a matter of law for breaching its duty to
    defend.    Accordingly, we uphold the court's 2007 decision on
    defense breach and, thus, the insurance company must swallow
    Polaroid's bitter pill.
    III.
    The principal parties next appeal discrete aspects of
    the district court's allocation decision, which is woven out of
    portions of the court's September 2010 and August 2011 orders.
    - 16 -
    See   Peabody         Essex   Museum,   Inc.   v.   U.S.   Fire   Ins.   Co.,   No.
    06CV11209-NG, 
    2010 WL 3895172
    (D. Mass. Sept. 30, 2010) (Gertner,
    J.); 
    id., 2011 WL
    3759728 (D. Mass. Aug. 24, 2011) (Gertner, J.).
    Under attack are the court's rulings that: (i) the pro rata
    allocation rule under Boston Gas applied in this case; (ii) the
    appropriate start date for the allocation period was the first day
    of U.S. Fire's 1983-1985 policy period, i.e., December 19, 1983;
    (iii)        the    fact-based   approach,     rather   than    time-on-the-risk,
    governed the allocation calculus; and (iv) defense costs were not
    subject to pro rata allocation.10              We review de novo the district
    court's interpretation and application of state law, and for abuse
    of discretion the court's understanding of the jury's verdict and
    selection of allocation method. See Salve Regina Coll. v. Russell,
    
    499 U.S. 225
    , 231-234 (1991); Boston Gas Co. v. Century Indem.
    Co., 
    708 F.3d 254
    , 259-66 (1st Cir. 2013).
    The proceedings following the court's 2007 order on
    defense obligations included a 2008 pre-trial summary judgment
    order        resolving    certain   indemnity    issues,    a   2009   jury   trial
    establishing indemnity liability, and then, the 2010 and 2011 post-
    trial        summary     judgment   orders     resolving    the   allocation    of
    indemnity as between U.S. Fire and the Museum's self-insured
    10
    One of the many legal rulings that neither party appeals
    is the district court's conclusion that language in the U.S. Fire
    policy is most consistent with an injury-in-fact trigger.     See
    Peabody Essex Museum, 
    2010 WL 3895172
    , at *11-12.
    - 17 -
    portion.   We note four aspects of these proceedings that help
    inform the analysis.
    First, the competing evidence.     An estimated release of
    ten thousand gallons11 caused a significant subsurface oil plume,
    a portion of which polluted the Heritage Plaza property.           The
    Museum's expert blamed the underground storage tanks or associated
    piping on the Museum's property that, he asserted, may have begun
    releasing oil no later than 1979.      By contrast, U.S. Fire's expert
    tied the pollution to a compromised fuel line that was damaged on
    the Museum's property during reconstruction activities in 1987,
    more than one year after the conclusion of the 1983-1985 policy
    period.
    Second,   the   indemnity   rulings   and   findings.   The
    district court ruled in March 2009 that because of the "scant
    evidence" on how the oil release occurred, U.S. Fire could not
    prove, pursuant to its burden under Polaroid, that any oil release
    from the underground storage tanks or piping was not sudden;
    "[t]here is simply no evidence on this issue, either way." Peabody
    Essex Museum, 
    Inc., 623 F. Supp. 2d at 106-11
    (noting that the
    parties did not dispute whether the oil release was accidental).
    Then, with respect to the timing of the contamination, in June
    2009 a jury found that U.S. Fire had not proven that the pollution
    11 While the record is not entirely consistent, the parties
    eventually seemed to settle on this estimated calculation.
    - 18 -
    first began after the policy period.              This finding triggered
    indemnity.      The jury also found that U.S. Fire further failed to
    prove any date on which the pollution had first begun.12
    Third, the Boston Gas decision.        As noted earlier, the
    SJC issued its decision in Boston Gas about one month after the
    2009 indemnity trial in this case but before the district court
    had resolved allocation questions.          Boston Gas rejected the joint
    and   several    liability    approach    for   indemnity    in   progressive
    pollution cases, instead adopting a pro rata allocation rule that
    applies even for pollution years in which the property owner is
    
    self-insured. 910 N.E.2d at 299-311
    , 315-16 (holding depends on
    the policy language at hand).       The SJC further held that, while a
    fact-based    method   of    allocation   is    "ideal,"    time-on-the-risk
    serves as a default approach absent sufficient evidence that may
    allow for a more accurate estimation of the quantum of property
    damage during the risk period.       
    Id. at 312-16.
    12Explication of trigger and allocation of indemnity in
    Massachusetts is provided in Boston Gas 
    Co., 910 N.E.2d at 300
    -
    01.   Of note, proration in progressive injury cases requires
    setting a start and end date for the pollution in order to devise
    an allocation period. See, e.g., Peabody Essex Museum, 
    2010 WL 3895172
    , at *6-12. In this case, knowing that certified questions
    were pending before Boston Gas, the district court required counsel
    to submit proposed jury instructions for addressing allocation
    issues in order to aid the post-trial resolution of the scope of
    indemnity. Neither party appeals the court's denial of the joint
    request for bifurcation.
    - 19 -
    Fourth, the post-trial procedural posture.               Whittled
    down, the parties' pleadings show that they ultimately agreed that
    the district court could decide the Boston Gas allocation issues
    without the aid of a second jury trial.
    With this grounding, we turn to the appellate arguments.
    A.
    The Museum contends that U.S. Fire's failure to prove
    when the pollution first began forecloses the insurer from relying
    on Boston Gas to prorate the indemnity costs that it owes to its
    insured. Essentially, the Museum advocates for a joint and several
    liability approach in this case.         We conclude, however, that the
    district   court   properly   presaged     the   SJC's   approach   when   it
    declined to adopt the insured-friendly position urged by the
    Museum.    See Boston 
    Gas, 708 F.3d at 264
    (explaining federal
    court's duty to "make an informed prediction" as to state court's
    probable decision if it faced the state law question).
    No doubt the allocation issue is complicated in this
    case by the absence of a factual finding from the jury that marks
    a definite start date.        But a dearth of evidence is no anomaly
    where long-term pollution has gone undetected for decades.             Even
    so, as the district court explained, limited evidence on the timing
    of known pollution in a given case may display a range of possible
    allocation periods, any of which would result in less than 100%
    indemnity from a particular insurer.         In such circumstances, the
    - 20 -
    principles of Polaroid and Boston Gas would not countenance full
    indemnity based on failure of proof alone.
    In   both   Polaroid    and   Boston   Gas,   the   SJC   rejected
    proposed legal rules that would have enabled insureds to receive
    windfall judgments that extended indemnity beyond the contractual
    limits set forth in the operative policies.              See Boston 
    Gas, 910 N.E.2d at 299-312
    (rejecting joint and several allocation for
    progressive pollution cases as incongruous with both the policy
    language and important public policy objectives); Polaroid 
    Corp., 610 N.E.2d at 920-22
    (declining to automatically impose full
    indemnity   liability     for   a   breach   of    the   duty   to   defend   as
    incongruous with both the policy language and important public
    policy objectives).       Instead, the SJC has opted for a balanced
    approach that affords indemnity coverage only up to the extent
    secured by the policy contract between the parties, even where
    factual circumstances may muddy the evidentiary waters. See, e.g.,
    Boston 
    Gas, 910 N.E.2d at 293
    , 301, 312, 314, 317 (noting absence
    of evidence for proving timing of property damage in progressive
    pollution cases, while still endorsing a fact-based calculus where
    plausible).
    Accordingly, we hold that the district court correctly
    ruled that Boston Gas applies to this case such that the "start
    and end dates [must be] construed against the party with the burden
    of proof, so long as they are consistent with the jury's verdict"
    - 21 -
    and the trial record.   Peabody Essex Museum, 
    2010 WL 3895172
    , at
    *7.   This approach comports with Polaroid by holding U.S. Fire
    responsible for the problems of proof that were presumptively
    caused by its breach of the duty to defend.    See Polaroid 
    Corp., 610 N.E.2d at 922
    .
    B.
    With that understanding of Polaroid and Boston Gas, we
    turn to the district court's selection of the beginning of the
    1983-1985 policy period as the start date for the allocation
    period.   U.S. Fire contends that the court misconstrued the jury's
    findings and that 1979 should be the start date in order to align
    with the testimony of the Museum's expert and trial concessions.
    We are unpersuaded that there was any reversible error.
    The verdict form that was presented to the jury posed
    three questions that addressed the timing of the pollution for
    purposes of both triggering coverage and marking a start date for
    an allocation period.   Question 1 essentially asked whether U.S.
    Fire had proven its factual theory that the 1987 oil spill was the
    source of the pollution, rather than the older underground storage
    tanks or pipelines.   Question 2 asked whether U.S. Fire had proven
    the date on which the release of oil first caused property damage,
    to be answered only if the jury disbelieved U.S. Fire's theory
    about the 1987 spill.   Question 3 then asked the jury to select a
    proven beginning date from a list of ranges in the event that it
    - 22 -
    answered Question 2 affirmatively.      The jury answered the first
    two questions in the negative and did not answer the third.
    In light of the trial template, the district court
    discerned that these jury findings, particularly in answer to
    Question 2, meant either that the jurors had accepted the Museum's
    expert evidence on the source and timing of the pollution relating
    to the older underground storage tanks, or that the jury had
    discredited the evidence presented by both parties.       After all,
    pursuant to Polaroid, the Museum only bore the burden of producing
    credible evidence to trigger indemnity; it had no burden to proffer
    any evidence of a definitive start date for the oil release(s),
    much less to prove it.     And, so, to determine a start date from
    this verdict ambiguity, the district court returned to the Polaroid
    burden-shifting rule: given U.S. Fire's failure of proof, the court
    "construe[d] the jury's findings to mean that the allocation period
    begins on the first day of U.S. Fire's policy" as "the least
    favorable date for an insurer that could not meet its burden of
    proof" while still remaining "broadly consistent with the jury's
    verdict."    Peabody Essex Museum, 
    2010 WL 3895172
    , at *8.
    U.S. Fire protests this construction.   According to U.S.
    Fire, "the jury was never asked to determine the start date." U.S.
    Fire reasons that because it "never attempted to prove a release
    prior to December 19, 1985," it necessarily could not have proven
    by a preponderance of the evidence the date on which the release
    - 23 -
    of fuel oil first caused property damage.           Thus, it says, the
    jury's negative answer to Question 1 (rejecting the 1987 spill
    theory) automatically required a negative answer to Question 2 (a
    lack of a start date), without any further deliberation.           This
    position, however, is out of step with the language of the verdict
    form, the jury instructions, and the context of the litigation.
    The verdict form plainly prompted the jury to decide
    Question 2 only if it answered the first question in the negative,
    a point that the court included in its instructions to the jury.13
    The court also instructed the jurors to answer "no" to Question 2
    if they found the evidence was "insufficient to make a decision
    one way or the other" or could not "figure out the date" of a pre-
    December 1983 oil release.
    Moreover, the district court had abundantly forewarned
    the parties that the indemnity trial likely would serve as staging
    for potential allocation issues given the pending status of Boston
    Gas   pre-trial.   The   court   requested,   and   received,   proposed
    13Beginning after Question 1, the pertinent part of the
    verdict form provides:
    If your answer is "Yes," there is no coverage and
    you should not go on.
    2. If you answered "No" to Question 1, has U.S.
    Fire proven, by a preponderance of the evidence, the
    date on which the release of fuel oil first caused
    property damage?
    (Bolded format is in the original.)
    - 24 -
    allocation instructions from the parties.     And colloquies with
    counsel during trial show that U.S. Fire expressly assented to a
    start date question tethered to the underground oil tanks as the
    possible pollution source, in order to avoid a potential second
    trial for allocation.
    In short, U.S. Fire's self-chosen trial strategy of
    focusing the jury's attention on the 1987 event in order to avoid
    indemnity does not alter the trial realities that the start date
    question was directly posed to and answered by the jury, with U.S.
    Fire bearing the burden of proof.14
    We also reject U.S. Fire's contention that the district
    court erred in failing to select 1979 as the start date in keeping
    with the Museum's expert's testimony.    As noted, the Museum was
    not required to prove any definitive start date at all.    Nor did
    the Museum's counsel concede that a negative answer to Question 1
    meant that the jury necessarily found that the pollution began no
    later than 1979.   Indeed, the Museum's summation at the close of
    trial expressly belies U.S. Fire's current supposition.     To the
    extent that U.S. Fire relies on principles of equity to advance a
    1979 start date, it provides no basis for holding that the district
    14 U.S. Fire did not object to the jury instructions, nor to
    the format of the verdict form in relation to the start date
    question. See 
    Palermo, 676 N.E.2d at 1162
    n.7, 1163. Thus, U.S.
    Fire's opportunity for challenging the framing of the verdict form
    as "improperly drafted" has long since passed.
    - 25 -
    court abused its discretion in rejecting this position. See Boston
    
    Gas, 708 F.3d at 259-64
    .
    In the end, we acknowledge as anyone must that the
    December 19, 1983 start date has a make believe quality.                    Lean
    evidence has been the nemesis of this case from the inception of
    the   litigation.      But   the   district    court   did    not   abuse   its
    discretion, on this record, in construing the jury's findings in
    a manner that maximizes U.S. Fire's indemnity exposure in line
    with its burden under Polaroid.
    C.
    U.S. Fire next argues that the district court erred in
    opting to apply a fact-based method for allocation rather than the
    default time-on-the-risk method. In so deciding, the court adopted
    the Museum's post-trial revised expert report which projected that
    9,000 square feet of soil damage occurred during the two-year
    policy period.      See Peabody Essex Museum, 
    2011 WL 3759728
    , at *1.
    This calculation relied on the assumption that the 10,000-gallon
    oil release began on December 19, 1983, the start date selected by
    the court, and definitively ceased in June 1986 when the oil tanks
    were removed from the ground.15
    U.S.     Fire   contends   that    the   revised   report   cannot
    support a fact-based allocation because the December 19, 1983 start
    15The parties agreed that oil migration continued to cause
    property damage after the tanks were removed from the ground.
    - 26 -
    date is purely fictional.        It also faults the district court for
    considering     U.S.   Fire's   indemnity    burden    under   Polaroid   when
    assessing whether the report's estimation of the spread of oil
    warranted a fact-based approach.         Again, we are not persuaded of
    any reversible error.16
    In deciding Boston Gas, the SJC granted trial courts
    considerable leeway in selecting between time-on-the-risk and
    fact-based allocation in progressive pollution cases.            Boston 
    Gas, 910 N.E.2d at 316
    .         Courts face this choice in complex cases in
    which the factual events are already thickly clouded by evidentiary
    uncertainty, see 
    id. at 300-02,
    305; the ultimate decision requires
    a careful review of the intricacies of the case as well as
    equitable considerations, see 
    id. at 316;
    see also New Eng.
    Insulation Co. v. Liberty Mut. Ins. Co., 
    988 N.E.2d 450
    , 454 (Mass.
    App. Ct. 2013).        The SJC emphasized that it favors a fact-based
    approach   as     more     reflective   of     the    parties'   contractual
    obligations, explaining that this method should be applied where
    the   record    contains    "evidence   more   closely   approximating    the
    actual distribution of property damage" than time-on-the-risk
    calculations.     Boston 
    Gas, 910 N.E.2d at 293
    .           Thus, fact-based
    allocation should apply when "a more accurate estimation" of the
    16While the district court relied on two expert reports
    proffered by the Museum, U.S. Fire's appeal relates only to the
    report that we discuss.
    - 27 -
    quantum of property damage that took place during the triggered
    policy years is "feasible."        
    Id. at 314,
    316.
    As we have noted, mooring the start of the property
    damage to the commencement of the policy period on December 19,
    1983 indeed bears a fictional quality.                The revised report,
    however, adopted that start date as previously determined by the
    district court in its 2010 order, which was generally based on the
    evidence and on the jury's findings. Although the Polaroid burden-
    shifting rule also influenced the start date finding, that date is
    no less a factual finding under the circumstances of this case.
    No more is required under Boston Gas.          Cf. Boston 
    Gas, 708 F.3d at 259
    , 260 (holding that the trial court's decision to apply time-
    on-the-risk was "reasonable" because the record would not allow a
    factfinder to specify damages "in time and degree with any level
    of certainty" (emphasis added)).
    Neither did the district court err in considering U.S.
    Fire's burden under Polaroid when evaluating the estimation of the
    spread of the oil plume.         The court faced the allocation method
    question in a case not only rife with the normal problems of proof
    in progressive pollution cases, see Boston 
    Gas, 910 N.E.2d at 316
    ,
    but   also   couched   in   an   atypical    legal   setting   in   which   the
    insurance company had controlled the evidentiary template during
    - 28 -
    the indemnity trial.17           In short, we cannot say that it was error
    for the district court to hew to the Polaroid rule, which compels
    insurance       companies   to    shoulder   the   indemnity   share   that   is
    associated with proof problems when that company defaulted on its
    duty to defend.
    In the final analysis, the district court judge -- who
    had presided over the entirety of the litigation through the August
    2011    order    --   confronted     two   somewhat   unsatisfactory   factual
    situations in selecting the appropriate allocation method.18             After
    a careful scrutiny of the complexities, we see no sound reason for
    disturbing the court's discretionary decision that fact-based
    allocation aligned closer to the evidence and the equities in this
    case.19
    17
    Tellingly, U.S. Fire remained silent in the face of the
    Museum's post-trial accusation that the insurer had never pursued
    any discovery on the duration of contamination respecting the
    underground oil tanks.
    18
    Two district court judges presided over the lengthy
    litigation. Judge Gertner resolved the bulk of the merits while
    presiding from 2006 through August 2011, and Judge Gorton resolved
    the tail-end of the matter such as the inevitable motions for
    reconsideration, modification of judgment, attorney's fees, and
    prejudgment interest.
    19
    U.S. Fire's assorted complaints about the district court's
    "silence" respecting the revised report's "series of assumptions"
    ring hollow.    Its assertions fail to account for the court's
    implicit adoption of the Museum's responsive pleadings and
    exhibits, recapitulate the "artificial" start date argument, and
    otherwise ignore the trial testimony including that of its own
    expert.
    - 29 -
    D.
    As a final allocation matter, U.S. Fire contends that
    the district court erred in ruling that defense costs for the
    public claim are not subject to time-on-the-risk proration under
    Boston Gas.      U.S. Fire acknowledges that the SJC did not reach the
    question of whether or how defense costs should be prorated, and
    its argument on appeal is not robust.         See Powell v. Tompkins, 
    783 F.3d 332
    , 348-49 (1st Cir. 2015) (explaining appellate waiver).
    We go only so far as the argument takes us, which is not far enough
    to divvy up defense costs here.
    U.S. Fire briefly offers two "significant indicators"
    from Boston Gas to support its pitch that defense costs should be
    prorated: the SJC's citation to case law that applies time-on-the-
    risk proration to both defense costs and indemnity,20 and the SJC's
    decision to apply proration principles to self-insured retentions
    which,    U.S.    Fire   points   out,    generally   include   defense   and
    indemnity.       These supposed indicators, however, appear diminutive
    20 U.S. Fire identifies just one case cited in Boston Gas,
    which is readily distinguishable from the circumstances at hand.
    In Insurance Company of North America v. Forty-Eight Insulations,
    Inc., the Sixth Circuit prorated defense costs to avoid a
    troublesome scenario in which the insured manufacturer, "which had
    insurance coverage for only one year out of 20[,] would be entitled
    to a complete defense of [about 1,300 different] asbestos actions
    the same as a manufacturer which had coverage for 20 years out of
    20." 
    633 F.2d 1212
    , 1225 (6th Cir. 1980); cf. GMAC Mortg., 
    LLC, 985 N.E.2d at 827
    (noting that the complete defense rule typically
    applies for claims asserted in the same lawsuit).
    - 30 -
    next to long-standing state precedent on the broad and formidable
    contractual duty to defend that heavily favors insureds and that
    stands apart from indemnity obligations.               See, e.g., GMAC Mortg.,
    LLC v. First Am. Title Ins. Co., 
    985 N.E.2d 823
    , 827 (Mass. 2013);
    Doe v. Liberty Mut. Ins. Co., 
    667 N.E.2d 1149
    , 1151 (Mass. 1996);
    see also Dryden Oil Co. of New England, Inc. v. Travelers Indem.
    Co.,   
    91 F.3d 278
    ,    282     (1st    Cir.   1996)   (noting     that    under
    Massachusetts      law,    "[t]he    duty     to   indemnify   is    defined   less
    generously [than the duty to defend] as it depends on the evidence,
    rather than an expansive view of the complaint" (internal citation
    omitted)).    And duty to defend protection is all-encompassing.
    See GMAC Mortg., 
    LLC, 985 N.E.2d at 827
    (explaining the "in for
    one, in for all" or "complete defense" rule that applies to
    insurers in the general liability insurance context); Deutsche
    Bank Nat'l Ass'n v. First Am. Title Ins. Co., 
    991 N.E.2d 638
    , 641-
    42, n.10 (Mass. 2013); see also Liberty Mut. Ins. Co. v. Met. Life
    Ins.   Co.,   
    260 F.3d 54
    ,      63-64     (1st   Cir.    2001)   (reviewing
    Massachusetts law on allocation of defense costs generally); Chi.
    Bridge & Iron Co. v. Certain Underwriters at Lloyd's, London, 
    797 N.E.2d 434
    , 444-45 (Mass. App. Ct. 2003) (refusing to allocate
    defense costs where the litigation relating to contamination sites
    covered under the policy also resolved liability questions for
    sites that were not).
    - 31 -
    Even narrowing our view to Boston Gas itself, we observe
    that the SJC carefully circumscribed its decision to the indemnity
    allocation questions that were before it.               See, 
    e.g., 910 N.E.2d at 301
    , 311 n.38.21       And, in its allocation analysis -- including
    the self-insured retention discussion -- the state court placed
    significant    weight     on   the   specific   language      embodied     in   the
    indemnity provisions of the policy before it.             
    Id. at 304-09,
    315-
    16.
    In short, we decline U.S. Fire's invitation to extend
    the Boston Gas allocation holding to defense costs in this case,
    particularly where the insurance company has made no attempt to
    address its own policy language on the duty to defend.                  Cf. 
    id. at 306
      n.33   (referring    to   cited      policy    language    that   expressly
    provided for proration of defense costs).                After all, U.S. Fire
    pursued removal of this case from state court to federal court,
    and "[w]e have warned, time and again, that litigants who reject
    a   state    forum   in   [favor     of]   federal    court     under   diversity
    jurisdiction cannot expect that new state-law trails will be
    blazed" by the federal court.          Carlton v. Worcester Ins. Co., 923
    21We are aware that at least one district court decision
    appears to have interpreted Boston Gas as endorsing allocation of
    defense costs.   See Graphic Arts Mut. Ins. Co. v. D.N. Lukens,
    Inc., No. 11-CV-10460, 
    2013 WL 2384333
    , at *7 (D. Mass. May 29,
    2013) (Hillman, J.). That decision does not, however, address the
    robust, contrary state law precedent on the contractual duty to
    defend.   And U.S. Fire does not rely on Graphic Arts for this
    argument.
    - 32 -
    F.2d 1, 3 (1st Cir. 1991) (internal quotation marks and brackets
    omitted).
    Accordingly, we affirm the district court's September
    2010 and August 2011 allocation rulings that the parties have
    challenged on appeal.
    IV.
    U.S.   Fire   appeals   the    district   court's   Chapter   93A
    ruling that it knowingly and willfully failed to effect a fair
    settlement for the unreimbursed defense costs after the court
    issued the 2007 order on its defense default.            See Peabody Essex
    Museum, Inc., 
    2011 WL 3759728
    , at *2; see also Mass. Gen. Laws ch.
    93A, §§ 2, 11.     The court's ruling was grounded in the business-
    to-business provision under Chapter 93A, § 11, as the Museum had
    pitched its claim.        After reviewing the litigation record22 and
    governing state law, we conclude that reversal is required because
    the court's decision rests on a legal error and the record does
    not, as a matter of law, support a finding of unfair settlement
    conduct actionable under Chapter 93A.           See Fed. Ins. Co. v. HPSC,
    Inc., 
    480 F.3d 26
    , 34 (1st Cir. 2007); Ahern v. Scholz, 
    85 F.3d 774
    , 797 (1st Cir. 1996).
    22 We have considered the materials that both parties provided
    to the district court, mindful that U.S. Fire does not press before
    us the evidentiary objection about the settlement documents that
    was raised below.
    - 33 -
    Chapter      93A   precludes       "unfair    or    deceptive       acts    or
    practices in the conduct of trade or commerce" and penalizes
    "willful or knowing" violations with awards of multiple damages.
    Mass. Gen. Laws ch. 93A, §§ 2, 9, 11; see Barron Chiropractic &
    Rehab. v. Norfolk & Dedham Grp., 
    17 N.E.3d 1056
    , 1065-66 (Mass.
    2014)   (describing        pertinent        factors).      To    be    actionable,       the
    challenged misconduct must rise to the level of an "extreme or
    egregious" business wrong, "commercial extortion," or similar
    level of "rascality" that raises "an eyebrow of someone inured to
    the rough and tumble of the world of commerce."                        Baker v. Goldman
    Sachs   &     Co.,   
    771 F.3d 37
    ,    49-51    (1st    Cir.       2014);    Zabin    v.
    Picciotto, 
    896 N.E.2d 937
    , 963 (Mass. App. Ct. 2008).                             The core
    inquiry focuses on "the nature of challenged conduct and on the
    purpose and effect of that conduct."                 Mass. Emp'rs Ins. Exch. v.
    Propac-Mass, Inc., 
    648 N.E.2d 435
    , 438 (Mass. 1995).
    In the insurance context, business misconduct that is
    actionable      under      Chapter    93A     may    include       unfair       settlement
    practices that are defined under Chapter 176D, § 3.                          Hallmarks of
    such misconduct generally involve the "absence of good faith and
    the presence of extortionate tactics."                     Guity v. Commerce Ins.
    Co.,    
    631 N.E.2d 75
    ,     77–78    (Mass.      App.     Ct.     1994).       Such
    circumstances include withholding payment from the insured and
    "stringing out the process" by using shifting, specious defenses
    with    the    intent      to    force     the   insured        into    an    unfavorable
    - 34 -
    settlement.    Commercial Union Ins. Co. v. Seven Provinces Ins.
    Co., 
    217 F.3d 33
    , 40 (1st Cir. 2000) (providing examples under
    Massachusetts law).          By contrast, neither a good faith dispute
    over billing, nor the mere failure to settle a claim when another
    reasonably prudent insurer would have done so, establishes Chapter
    93A liability.       See 
    id. at 43;
    see generally Hartford Cas. Ins.
    Co. v. N.H. Ins. Co., 
    628 N.E.2d 14
    , 17-18 (Mass. 1994).
    Rather    than    apply    these    Chapter    93A   standards,   the
    district court solely relied on an unfair settlement practice
    provision under Chapter 176D as the litmus test for finding Chapter
    93A, § 11 business-to-business liability.             See Mass. Gen. Laws ch.
    176D, § 3(9)(f) (proscribing the failure "to effectuate prompt,
    fair and equitable settlements of claims in which liability has
    become reasonably clear").        However, unlike consumer claims under
    Chapter 93A, § 9, a violation of Chapter 176D constitutes only
    probative   evidence,    not     per    se   proof,   of   egregious   business
    misconduct for a Chapter 93A, § 11 business-to-business claim.
    See Polaroid 
    Corp., 610 N.E.2d at 917
    ; Transamerica Ins. Grp. v.
    Turner Constr. Co., 
    601 N.E.2d 473
    , 477 (Mass. App. Ct. 1992).
    The district court did not recognize this well-established legal
    distinction under state law.           See Mass. Gen. Laws ch. 93A, § 9(1);
    see also Hopkins v. Liberty Mut. Ins. Co., 
    750 N.E.2d 943
    , 950
    n.12 (Mass. 2001) (explaining 1979 amendment to Ch. 93A, § 9
    - 35 -
    consumer-to-business claims).    Accordingly, its ruling on Chapter
    93A, § 11 liability contains a legal error.
    Moreover,   the   record    does   not   display   the   type    of
    egregious settlement malfeasance that may be actionable under
    Chapter 93A, § 11.    The district court targeted, albeit through
    the Chapter 176D lens, two aspects of U.S. Fire's conduct: its
    fractional payment as of June 2009 (about $9,000) of significant
    defense costs then-incurred by the Museum and its subsequent
    failure to reach a fair settlement on the remaining amount, forcing
    the Museum to continue to litigate defense costs.            The district
    court's view of the record, however, is too constricted.
    In fact, U.S. Fire immediately pursued mediation for
    defense costs after the court's December 2007 decision, which had
    left open pertinent surrounding issues.23      But the Museum resisted,
    desirous of a global settlement despite the fact that no expert
    evidence on the indemnity issues had yet been procured at that
    point.    After   discovery,    the    parties     participated    in     two
    significant efforts for formal mediation throughout 2009, and U.S.
    Fire continued taking active steps to resolve the defense costs
    issue in the midst of a variety of entangled disputes. See Premier
    23 The open defense costs issues included, for example, the
    reasonableness of the hourly rate charged by Ropes & Gray, the
    relationship between the public claim and the Heritage Plaza
    private demand, and the division between defense costs and
    indemnity respecting ENSR's then-completed work.
    - 36 -
    Ins. Co. of Mass. v. Furtado, 
    703 N.E.2d 208
    , 210 (Mass. 1998);
    Duclersaint v. Fed. Nat'l Mortg. Ass'n, 
    696 N.E.2d 536
    , 540 (Mass.
    1998).     On the whole, the unreimbursed defense costs issue was
    shuffled    into     the     broader    panoramic    of   on-going,     complex
    litigation which included the potential legal responsibility of
    the Museum's other insurers.            See Cullen Enters., Inc. v. Mass.
    Prop. Ins. Underwriting Ass'n, 
    507 N.E.2d 717
    , 723 (Mass. 1987);
    Waste Mgmt. of Mass., Inc. v. Carver, 
    642 N.E.2d 1058
    , 1061 (Mass.
    App. Ct. 1994).
    There is simply no evidence that the delay in paying
    unreimbursed       defense     costs    was     attributable   to     nefarious
    leveraging conduct or motives on U.S. Fire's part. See Boston
    Symphony Orchestra, Inc. v. Commercial Union Ins. Co., 
    545 N.E.2d 1156
    , 1160 (Mass. 1989); cf. N. Sec. Ins. 
    Co., 941 N.E.2d at 692
    .
    In fact, at one point, when U.S. Fire challenged the Museum's
    calculation of interest for unreimbursed defense costs in 2009,
    the Museum averred "futility [in] submitting further bills" given
    U.S. Fire's oversight, years earlier, with respect to the first
    billing packet that the Museum had sent in 2005.                When efforts
    toward global settlement ultimately failed, U.S. Fire offered the
    Museum a significant sum to settle the unreimbursed defense costs
    and associated issues, which apparently went unanswered.               Then, in
    June 2011, the Museum spotlighted -- for the first time -- U.S.
    - 37 -
    Fire's post-2007 settlement conduct as the primary impetus for
    Chapter 93A, § 11 liability and punitive damages.
    U.S. Fire's conduct under these circumstances is not the
    kind that the SJC has condemned as egregious settlement misconduct
    that is actionable under Chapter 93A.             Cf. R.W. Granger & Sons,
    Inc. v. J & S Insulation, Inc., 
    754 N.E.2d 668
    , 678-79 (Mass. 2001)
    (holding that the surety's conduct of unexplained delay, hollow
    settlement effort, and groundless legal stance comprised culpable
    unfair business conduct under Chapter 93A).
    By no means do we endorse some of the gamesmanship that
    laces the protracted litigation.         But the Museum's own posturing
    is not unimportant to the Chapter 93A inquiry.               See Parker v.
    D'Avolio,    
    664 N.E.2d 858
    ,   864      n.9   (Mass.   App.   Ct.   1996)
    (emphasizing in the Chapter 93A context that good faith is a
    reciprocal responsibility between an insurer and an insured); see
    also 
    Ahern, 85 F.3d at 798
    (noting that the Chapter 93A calculus
    considers "the equities between the parties, including what both
    parties knew or should have known").
    Even if some measure of U.S. Fire's conduct may have
    been ill-advised, and perhaps even violative of Chapter 176D, we
    hold that this record does not invoke the potent weaponry of
    Chapter 93A.24     Additionally, we deem waived the Chapter 93A
    24 Our analysis assumes, without deciding, that in certain
    instances settlement conduct during the course of ongoing
    - 38 -
    theories set forth in the 2006 complaint that the Museum failed to
    pursue in its 2011 pleadings.    Finally, any continued reliance on
    U.S. Fire's failure to pay defense costs prior to the December
    2007 order also fails as a matter of law since the record fails to
    show that the insurance company's conduct, while amounting to a
    contractual   breach,   was   purposed   by   the   kind   of   nefarious
    leveraging that may give rise to Chapter 93A, § 11 liability.         Cf.
    N. Sec. Ins. 
    Co., 941 N.E.2d at 692
    -93; Mass. Emp'rs Ins. 
    Exch., 648 N.E.2d at 438
    .
    Accordingly, we reverse the district court's decision
    that U.S. Fire violated Chapter 93A, § 11 and vacate the award of
    punitive damages, fees, costs and statutory interest associated
    with the Chapter 93A claim.       Our holding obviates any need to
    address the punitive damages issues debated by the parties pursuant
    to Rhodes v. AIG Domestic Claims, Inc., 
    961 N.E.2d 1067
    (Mass.
    2012) and Auto Flat Car Crushers, Inc. v. Hanover Ins. Co., 
    17 N.E.3d 1066
    (Mass. 2014).
    V.
    Two final miscellaneous matters go nowhere.           First, the
    Museum appeals the district court's decision declining to award it
    attorney's fees for litigating the scope of defense obligations
    litigation may give rise to Chapter 93A liability.       Compare
    Morrison v. Toys "R" Us, Inc., 
    806 N.E.2d 388
    , 391 (Mass. 2004),
    with Commercial Union Ins. 
    Co., 217 F.3d at 41
    n.5.
    - 39 -
    after the 2007 summary judgment order.                 Its appellate arguments
    depend on the success of its Chapter 93A claim and, thus, are
    rendered moot by our reversal of the district court's decision.
    To   the     extent     that   the   Museum   attempts   to   pursue   arguments
    unrelated to its Chapter 93A success below, we deem them waived
    for insufficient briefing.            See 
    Powell, 783 F.3d at 348-49
    .
    Second, U.S. Fire appeals the district court's decision
    denying its motion to amend its 2006 third-party complaint against
    ACE.        U.S. Fire's 2009 motion sought to transform the original
    single-count complaint into a five-count complaint enforcing an
    alleged       express    or    implied   contractual   agreement   for   sharing
    defense costs between the two insurance companies.                 We detect no
    abuse of discretion in the district court's decision given that
    the 2006 third-party complaint had already failed on the merits
    months earlier.25         Additionally, U.S. Fire's 2009 pitch of newly
    discovered facts is undermined both by its own express allegations
    in the original complaint and by its apparent failure to pursue
    timely discovery from the inception of that 2006 third-party
    complaint.       See Lombardo v. Lombardo, 
    755 F.3d 1
    , 3-4 (1st Cir.
    25
    In its March 2009 summary judgment order, the district
    court granted ACE's motion for summary judgment due to U.S. Fire's
    insufficient proof that the oil release was "sudden and accidental"
    under ACE's 1980-1983 policy. See Peabody Essex Museum, 623 F.
    Supp. 2d at 112.
    - 40 -
    2014); Steir v. Girl Scouts of the USA, 
    383 F.3d 7
    , 12 (1st Cir.
    2004).
    VI.
    To summarize, we affirm the district court's December
    2007 ruling that U.S. Fire breached its duty to defend and its
    September   2010   and   August   2011   allocation     rulings   that   are
    challenged on appeal.      We reverse the district court's August 2011
    finding of Chapter 93A liability and vacate its associated award
    of punitive damages.     We also vacate the award of attorney's fees,
    costs,   and   statutory     interest    and   remand    for   appropriate
    recalculation consistent with this opinion.       Parties to bear their
    own appellate costs.
    - 41 -
    

Document Info

Docket Number: 13-1528, 13-1602

Citation Numbers: 802 F.3d 39, 2015 U.S. App. LEXIS 15858

Judges: Howard, Selya, Stahl

Filed Date: 9/4/2015

Precedential Status: Precedential

Modified Date: 10/19/2024

Authorities (18)

Peabody Essex Museum, Inc. v. United States Fire Insurance , 623 F. Supp. 2d 98 ( 2009 )

Salve Regina College v. Russell , 111 S. Ct. 1217 ( 1991 )

Guity v. COMMERCE INSURANCE CO. , 36 Mass. App. Ct. 339 ( 1994 )

Waste Management of Massachusetts, Inc. v. Carver , 37 Mass. App. Ct. 694 ( 1994 )

Transamerica Insurance Group v. Turner Construction Co. , 33 Mass. App. Ct. 446 ( 1992 )

Celotex Corp. v. Catrett, Administratrix of the Estate of ... , 106 S. Ct. 2548 ( 1986 )

Anderson v. Liberty Lobby, Inc. , 106 S. Ct. 2505 ( 1986 )

Vermont Mutual Insurance v. Maguire , 662 F.3d 51 ( 2011 )

insurance-co-of-north-america-v-forty-eight-insulations-inc , 633 F.2d 1212 ( 1980 )

Dryden Oil Company of New England, Inc. v. Travelers ... , 91 F.3d 278 ( 1996 )

Ahern v. Scholz , 85 F.3d 774 ( 1996 )

Robert Goldman v. First National Bank of Boston , 985 F.2d 1113 ( 1993 )

Chicago Title Insurance Company, a Missouri Corporation v. ... , 172 F.3d 601 ( 1999 )

Endicott Johnson Corp. v. Liberty Mutual Insurance , 928 F. Supp. 176 ( 1996 )

Shapiro v. American Home Assurance Co. , 616 F. Supp. 906 ( 1985 )

Commercial Union Insurance v. Seven Provinces Insurance , 217 F.3d 33 ( 2000 )

Federal Insurance Co v. HPSC, Inc. , 480 F.3d 26 ( 2007 )

Liberty Mutual Insurance v. Pella Corp. , 650 F.3d 1161 ( 2011 )

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