Foley v. Wells Fargo Bank, N.A. ( 2014 )


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  •             United States Court of Appeals
    For the First Circuit
    No. 13-2527
    JONATHAN FOLEY,
    Plaintiff, Appellant,
    v.
    WELLS FARGO BANK, N.A.,
    Defendant, Appellee.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF MASSACHUSETTS
    [Hon. F. Dennis Saylor, IV, U.S. District Judge]
    Before
    Torruella, Dyk,* and Thompson,
    Circuit Judges.
    Valeriano Diviacchi for appellant.
    David M. Bizar, with whom Seyfarth Shaw LLP was on brief, for
    appellee.
    November 14, 2014
    *
    Of the Federal Circuit, sitting by designation.
    THOMPSON, Circuit Judge.             Jonathan Foley sued Wells
    Fargo, N.A. ("Wells Fargo") for failing to consider him for a
    mortgage       loan   modification,       which    a    class   action    settlement
    agreement required the bank to do before attempting to foreclose on
    Foley's       home.     The    district    court       dismissed    the   four-count
    complaint, and Foley appeals the dismissal of three counts, arising
    under state common and statutory law, on various grounds.1                     Wells
    Fargo       insists   that    the   district      court   rightly    dismissed   the
    complaint because Foley failed to state a claim for any of the
    causes of action.            Wells Fargo also argues that two of Foley's
    claims are preempted by a federal law governing home mortgage
    lending.
    After a deliberate review, we find that the district
    court improperly considered evidence outside of the pleadings to
    resolve Wells Fargo's motion to dismiss, warranting a revival of
    Foley's common law claims.             Foley's statutory causes of action,
    however, brought under Mass. Gen. Laws ch. 244, §§ 35A and 35B, did
    fall short of stating a cognizable claim, and therefore, we affirm
    their dismissal.
    Accordingly, we vacate in part the judgment entered in
    Wells Fargo's favor, and remand Foley's claims for breach of
    contract (Count One) and breach of the implied covenant of good
    1
    Foley did not appeal the district court's dismissal of his
    Mass. Gen. Laws ch. 93A claim (Count Three), and so we will not
    discuss it.
    -2-
    faith and fair dealing (Count Four).               We affirm the dismissal of
    Count Two, violation of Mass. Gen. Laws ch. 244.
    I.    BACKGROUND
    To set the factual stage for this case, we rely on the
    allegations set forth in Foley's complaint, the documents attached
    to the complaint, and relevant public records.                   Watterson v. Page,
    
    987 F.2d 1
    , 3 (1st Cir. 1993).                   See also Medina-Velázquez v.
    Hernández-Gregorat, No. 12-2492, 
    2014 WL 4628506
    , at *3 (1st Cir.
    Sept. 17, 2014) ("[W]e construe the well-pleaded facts in the light
    most favorable to the plaintiffs, . . . accepting their truth and
    drawing all reasonable inferences in plaintiffs' favor.").
    A. Foley's Home Loan
    Foley   applied      for    a   home    mortgage       loan   from   World
    Savings, FSB,2     on   March    7,   2005.        The    bank    offered     Foley   a
    "Pick-a-Payment" loan--a monthly, adjustable-rate mortgage that
    allowed the borrower to choose one of various payment arrangements,
    based on a minimum payment amount determined by the borrower.
    Foley accepted the $455,000 loan, and his monthly mortgage payment
    was approximately $1,600.
    But Foley, like so many other borrowers, was affected by
    the   housing   crash   of    2008.        The    value   of     his   home   dropped
    2
    Wells Fargo Bank, N.A. is the successor-by-merger to Wells
    Fargo Bank Southwest, N.A., formerly known as Wachovia Mortgage,
    FSB, formerly known as World Savings Bank, FSB. We refer to the
    entities interchangeably, as do the parties, as "Wells Fargo" or
    "the bank."
    -3-
    significantly,      preventing    him     from    refinancing      with   a   more
    favorable interest rate.        He lost his job around October 2008, but
    used his savings to continue making mortgage payments for two
    years.
    Come October 2010, Foley succumbed to his financial
    hardship and stopped making timely payments in-full, but did make
    some partial payments through April 2011.                  He sought a loan
    modification from the bank, and in April 2011, Wells Fargo informed
    him he might qualify for the Home Affordable Modification Program
    ("HAMP"), a federal program that allows qualified homeowners to
    reduce    their     monthly    mortgage       payments.      Foley    asked     to
    participate, and the bank's representatives said they would send
    him an application.
    B. Pick-a-Payment Settlement
    In the meantime, Wells Fargo settled a California class
    action lawsuit in May 2011.             The plaintiffs in that suit had
    alleged that Pick-a-Payment loans violated the Truth-in-Lending Act
    because   the     loan   documents   failed      to   adequately    disclose   to
    borrowers certain loan conditions, including interest rates and
    payment schedules. The class action settlement agreement specified
    three categories of Pick-a-Payment borrowers, and the parties agree
    that Foley is a member of "Settlement Class B."
    -4-
    A few of the settlement agreement's terms, as they apply
    to Settlement Class B members, are relevant to Foley's case.                      The
    agreement provides:
    Settlement Class B Members . . . first shall
    be considered for a HAMP modification. . . .
    [Those] who do not qualify for or elect not to
    accept a HAMP modification shall be considered
    for a MAP2R modification.
    "MAP2R" was a new proprietary modification program Wells
    Fargo created specifically for the settlement, and the step-by-step
    eligibility determination process for MAP2R (called the "waterfall"
    process) was spelled out in the agreement.                  The bank was required
    to apply seven specific (and rather complicated) sequential steps
    until a debt-to-income ratio of 31 percent was reached for the
    borrower.        But if the bank followed the waterfall and could not
    reach     31    percent,      it    was   not    required    to   offer    a     MAP2R
    modification.
    The settlement agreement also imposed certain "servicing
    commitments," created, according to the agreement, "[i]n order to
    ensure that Borrowers are appropriately considered for a MAP2R
    Modification in a timely manner."                 The agreement required, for
    instance, that Wells Fargo provide class members with clear,
    written        explanations        of   modification   denials,     and    in     any
    foreclosure-related        communications,         a   notification       that    the
    borrower was still being considered for a modification.
    -5-
    C. Foley's Continued Pursuit
    In the midst of the class action's resolution, Foley,
    presumably still unaware of the class action settlement, pressed on
    with HAMP, which Wells Fargo continued to tell him through November
    2011 (six months after the California class action went into
    effect) was the only modification for which he might qualify.
    After numerous follow-up phone calls to Wells Fargo (which Foley
    started making on the heels of his April 2011 call with the bank's
    representatives), Foley finally received a HAMP application from
    the bank in November 2011--some seven months after they had
    promised to send it--which he promptly completed and returned.
    Around January 2012, Foley received a letter from Wells
    Fargo stating it had not received his completed application.     In
    2012, Foley made many additional calls to Wells Fargo's "Home
    Preservation Specialist" (and, after she left the position, her
    replacement) to inquire about his application status, but his calls
    were never returned.   In an Orwellian turn of events, he instead
    received letters explaining his "short sale" or "deed in lieu of
    foreclosure" options--neither of which would actually allow Foley
    -6-
    to "preserve" ownership of his home.3                      Meanwhile, Wells Fargo
    scheduled foreclosure.
    After several months of periodic, unreturned phone calls
    to    the    Specialist,      a    dissatisfied       Foley      spoke        to   the     Home
    Preservation supervisor, who told him his HAMP application was
    either lost or never received, and that he would be sent a new
    application.        Foley     received         the   application       in      November        or
    December 2012 and returned it toward the end of the year.
    Almost   two       years    after      Foley      first      asked        for    a
    modification, Wells Fargo sent him two letters around February
    2013.       One letter notified him that he was rejected from HAMP, and
    the     other    informed     him       that    he    would      not     be    offered         "a
    modification"       (though       the     letter     did   not    specify          for    which
    modifications Foley was considered) because of his "excessive
    financial obligations."            The letters, which Foley attached to his
    complaint, provided no further explanation for the modification
    denials.       Wells Fargo again scheduled foreclosure.
    After numerous further failed attempts to discuss a loan
    modification with Wells Fargo, Foley sought assistance from the
    Massachusetts Attorney General's Office ("AG's Office") around
    3
    Both a "short sale" and "deed in lieu of foreclosure" are
    alternatives to foreclosure that still require the homeowner to
    forego ownership of his home. In a short sale, the lender agrees
    to allow the borrower to sell the home for less than what he owes
    on the mortgage. Opting for a deed in lieu of foreclosure means
    the homeowner hands over his interest in the property to the bank.
    -7-
    April 8, 2013. The AG's Office contacted Wells Fargo and suggested
    that because of a change in Foley's financial situation,4 a new
    modification application might be warranted.        Thereafter, the bank
    postponed the impending foreclosure, and Foley reapplied for HAMP.
    Around July 5, 2013, Foley received two letters dated
    June 27, 2013 denying his request for a loan modification, again
    due to "excessive financial obligations."            These letters were
    substantively identical to the denial letters he received in
    February,   despite   the   fact   that   Foley   demonstrated   "lessened
    hardship" the second go-round. Foley called Wells Fargo to discuss
    the letters, and the Specialist told him he would need a monthly
    income of $10,000 to qualify for a modification.                 Foley was
    "perplexed" by this explanation because he would not have needed a
    loan modification were his income that high.            Foley thereafter
    contacted the AG's Office again, informing it that Wells Fargo had
    not provided an explanation for his modification denials.            A few
    days later, he received another foreclosure notice from the bank.
    The carousel kept spinning, and around July 15, 2013, the
    AG's Office yet again contacted Wells Fargo, asking the bank to
    provide a written explanation of Foley's modification denials and
    the specific names of the modifications for which he had been
    4
    Foley alleged that he faced "lessened hardship" the second
    time he applied for a modification, but it is not clear from the
    complaint exactly how his financial situation changed at that point
    in time.
    -8-
    denied.      After a couple of days, Foley got a call from Justin
    Forbes, of Wells Fargo's Executive Complaint Department.             Forbes
    explained that Foley was rejected for all loan modifications,
    including HAMP and the "Mortgage Assistance Program."              At some
    point that is not clear from the record, Foley became aware of his
    rights under the settlement agreement; armed with this knowledge,
    he   asked   Forbes   "specifically   whether    he   was   considered    for
    MAP2R[,] and [] Forbes responded 'no.'"         Then, Forbes waffled, and
    "[u]pon further questioning[,] [] stated [Foley] was also rejected
    for [MAP2R]."      When Foley expressed his view that he "was not
    afforded the procedural process under the MAP2R program, [] Forbes
    stated he will make inquiry to the Wells Fargo legal team."              When
    Foley asked for a "written explanation regarding the MAP2R program
    rejection," Forbes gave the same response about needing to consult
    the bank's lawyers.
    In a follow-up call on July 30, 2013--a year and a half
    after Foley first applied for a modification, and more than two
    years after Foley first asked to apply--Forbes told Foley he would
    receive detailed denial letters in a few days.              Foley filed his
    complaint on August 1, 2013 before receiving any such letter.
    -9-
    D. Foley's Lawsuit
    With the threat of foreclosure looming, Foley filed a pro
    se   suit   in    Plymouth    Superior     Court   in    Massachusetts.5    The
    complaint alleged breach of contract (Count One), violation of
    Mass. Gen. Laws ch. 244, §§ 35A and 35B (Count Two), violation of
    Mass. Gen. Laws ch. 93A (Count Three), and breach of the implied
    covenant of good faith and fair dealing (Count Four) for the bank's
    alleged mishandling of Foley's loan modification requests. Namely,
    Foley alleged that the bank misled him about his rights under the
    settlement       agreement,    misguided     him   during    the   modification
    process, and altogether ignored his modification requests. Foley's
    complaint ultimately sought specific performance of the settlement
    agreement and some unspecified damages.                 Foley also moved for a
    temporary restraining order and preliminary injunction, in an
    effort to stave off the foreclosure scheduled to take place about
    a week later.
    Wells Fargo removed the case to federal court, where
    Foley renewed his motion for preliminary injunctive relief.                 In
    opposing the injunction motion, Wells Fargo submitted a letter
    dated July 30, 2013.         The letter stated that Foley was denied HAMP
    relief because his monthly loan payment would amount to 58 percent
    of his gross monthly income.         As to MAP2R, the letter indicated:
    5
    Foley proceeded in both the state and federal trial courts
    pro se, but obtained counsel for his appeal.
    -10-
    MAP2R   provides  guidelines   to   reduce   a
    borrower's monthly mortgage payment to 34.00%
    of their gross monthly income.      Under the
    MAP2R   guidelines,   we   were   unable    to
    sufficiently adjust the terms of the loan to
    achieve    an  affordable   housing    payment
    reflective of 34.00% of your gross monthly
    income.[6]
    E. The District Court's Rulings
    After a hearing on Foley's motion for injunctive relief,
    the   district   court   temporarily   enjoined   Wells   Fargo   from
    foreclosing on Foley's home, pending an evidentiary hearing on the
    motion.   While the injunction motion was in abeyance, Wells Fargo
    moved to dismiss Foley's complaint for failure to state a claim,
    pursuant to Fed. R. Civ. P. 12(b)(6), to which Foley filed a
    written opposition.
    The case was reassigned to another trial judge, who
    conducted the evidentiary hearing on the preliminary injunction.
    At the close of the hearing, the judge orally denied Foley's motion
    for injunctive relief, and stated that he was "not going to take
    up" the pending motion to dismiss because he deemed it "appropriate
    to consider that on the papers." The court later entered a written
    order allowing Wells Fargo's motion to dismiss and disposing of all
    of Foley's claims, without conducting a hearing.
    This timely appeal followed.
    6
    The settlement agreement required the bank to reduce the
    mortgage payment to 31 percent of the borrower's income, not 34
    percent.
    -11-
    II. DISCUSSION
    A.    Foley's Contract Claims (Counts One and Four)
    We begin by addressing Foley's claims for breach of
    contract and breach of the implied covenant of good faith and fair
    dealing.         First, we explain how the trial judge applied the
    incorrect standard of review, and why this error warrants a remand
    of these contract-based claims.      Then, we discuss why we are also
    unmoved by Wells Fargo's alternate proposed grounds for affirming
    the dismissal of these claims.         In so doing, we address Wells
    Fargo's apparent misapprehension of Foley's pleaded grievances--an
    issue raised in both parties' briefs and relevant to Wells Fargo's
    assertion that certain arguments brought by Foley's counsel on
    appeal are waived.
    1. Improper Rule 56 Conversion
    We start our analysis by laying out the appropriate
    standard of review for a Rule 12(b)(6) motion to dismiss for
    failure to state a claim.        A court's goal in reviewing a Rule
    12(b)(6) motion is to determine whether the factual allegations in
    the plaintiff's complaint set forth "a plausible claim upon which
    relief may be granted."      Woods v. Wells Fargo Bank, N.A., 
    733 F.3d 349
    , 353 (1st Cir. 2013).      The court must take all of the pleaded
    factual allegations in the complaint as true.      Watterson, 
    987 F.2d at 3
    .   Barring "narrow exceptions," courts tasked with this feat
    usually consider only the complaint, documents attached to it, and
    -12-
    documents expressly incorporated into it.    
    Id.
       Thus, a primary
    purpose of a Rule 12(b)(6) motion is to weed out cases that do not
    warrant reaching the (oftentimes) laborious and expensive discovery
    process because, based on the factual scenario on which the case
    rests, the plaintiff could never win. In short, plaintiffs are not
    required to submit evidence to defeat a Rule 12(b)(6) motion, but
    need only sufficiently allege in their complaint a plausible claim.
    Compare that to a Rule 56 motion for summary judgment,
    where the court must determine whether "there is no genuine dispute
    as to any material fact and the movant is entitled to judgment as
    a matter of law."   Fed. R. Civ. P. 56(a).    Defendants typically
    bring Rule 56 motions after some, if not all, of the discovery
    process has concluded because to prevail on the motion, the movant
    must direct the court to specific, admissible evidence in the
    record in order to show that the other side could not win at trial.
    See Fed. R. Civ. P. 56(c).
    Sometimes, though, waiting until after discovery is over
    to dispose of a claim on summary judgment is an asinine exercise,
    if defendants possess some document that could help a court do so
    earlier on in the life of the case. Promoting judicial efficiency,
    the Rules account for circumstances like these and allow district
    courts the leeway to consider documents outside the complaint (as
    well as the "narrow exceptions" we identified above) by converting
    a defendant's Rule 12(b)(6) motion into a Rule 56 motion.   Fed. R.
    -13-
    Civ. P. 12(d).   This conversion need not be express, but the court
    must give both sides "a reasonable opportunity to present all the
    material that is pertinent to the motion."   Id.; Bartlett v. Dep't
    of the Treasury (I.R.S.), 
    749 F.3d 1
    , 12 (1st Cir. 2014).
    Given that procedural framework, we discuss why, in our
    view, the district court in the instant case converted Wells
    Fargo's motion to dismiss Foley's contract-based claims into a
    motion for summary judgment--though not expressly--and did so
    improperly, warranting a remand of those claims.7
    The motion to dismiss proceedings before the district
    court provide the backdrop for our analysis.
    The class action settlement agreement required that Wells
    Fargo "consider" Foley for a HAMP and MAP2R modification.   As far
    as we can tell, neither party has disputed that fact throughout the
    life of this case.
    7
    Foley does not cite Rule 12(d) in his briefing.          We,
    however, consider the issue of the district court's improper
    conversion of the motion to dismiss sufficiently raised. Foley
    asserts that the district court misapplied the standard of review
    for a motion to dismiss in reaching its ultimate conclusion that
    Wells Fargo "performed its obligation under the settlement
    agreement to consider Plaintiff for MAP2R." He argues that the
    district court's "conclusion that Wells Fargo actually met its
    obligation to consider Mr. Foley for MAP2R is wholly unsupported by
    the available evidence, which raises unresolved factual questions
    about how and when Mr. Foley was considered for a loan
    modification." Foley's counsel crystalized these contentions at
    oral argument, comparing the district court's treatment of the case
    to a summary judgment hearing, and noting that it remained a
    disputed issue of fact whether Foley was considered for a
    modification, despite the contents of the July 30 letter.
    -14-
    But the parties diverge on whether Foley, in drafting his
    pro   se    complaint,    understood     the    extent     of    Wells    Fargo's
    obligations    under     the   settlement     agreement.        As   Wells   Fargo
    explained    in   its    motion   to   dismiss,    it    interpreted      Foley's
    allegations to amount to a "grievance [] that he was not approved
    for a loan modification."         But, Wells Fargo urged, "nothing in the
    Settlement Agreement required Wells Fargo to approve him."                     In
    response, Foley argued to the district court in his written
    opposition to the motion to dismiss that Wells Fargo misunderstood
    the nature of his allegations, and that in fact, he pleaded that
    Wells Fargo did not consider him for a modification, as required by
    the settlement agreement, and did not comply with the agreement's
    other procedural mandates.
    In its order, the district court agreed with Foley and
    held that "defendant reads the complaint too narrowly.                   In fact,
    plaintiff asserts not only that defendant failed to provide him a
    MAP2R modification, but also that it failed to even consider him
    for one."     Similarly, as to the claim for breach of the implied
    covenant of good faith and fair dealing, the court found that
    Foley's "allegations that defendant's inability to communicate
    effectively about MAP2R prevented plaintiff from being considered
    for such a modification could state a claim for breach of the
    implied covenant of good faith and fair dealing."
    -15-
    And so it seems the district court concluded that Foley
    successfully pleaded both a breach of the settlement agreement and
    a breach of the implied covenant of good faith and fair dealing.
    Thus, on a Rule 12(b)(6) motion, the district court's inquiry
    should have ended.
    Unfortunately, the district court's inquiry did not start
    and end with the pleadings.      Recall that Wells Fargo submitted
    during the injunction proceedings a letter dated July 30, 2013. In
    that letter, Wells Fargo explained that Foley was denied HAMP and
    MAP2R because he did not fit within the income guidelines for those
    programs.
    Relying on that letter, the district court dismissed
    Foley's breach of contract claim because "it appears that defendant
    performed its obligation under the settlement agreement to consider
    plaintiff for MAP2R."    The court also dismissed the good faith and
    fair dealing claim on the theory that "defendant did consider
    plaintiff for MAP2R, and its poor communication does not appear to
    have ultimately and substantially interfered with plaintiff's
    rights under the contract."    Thus, despite identifying the correct
    standard of review for a Rule 12(b)(6) motion (and its requirement
    that the court be limited to considering the complaint and its
    attachments), the district court side-stepped the standard, relied
    on a document extraneous to the pleadings, and decided Foley's
    claims on the merits.    That series of events, in our estimation,
    -16-
    equates to converting a motion to dismiss into a motion for summary
    judgment.
    Still, Rule 12(d) says the district court would have been
    permitted to make this conversion if it had given the parties a
    reasonable     opportunity     to   present    materials       pertinent    to   the
    motion.      Fed. R. Civ. P. 12(d).             Alas, the court did not.
    Discovery never started in this case, and, as Foley noted during
    the injunction hearing, Wells Fargo possessed the information he
    would need to determine whether the bank fairly reviewed his
    eligibility for a modification.         When discovery has not "begun and
    the nonmovant has had no reasonable opportunity to obtain and
    submit additional evidentiary materials to counter the movant's
    [evidence], conversion of a Rule 12 motion to a Rule 56 motion is
    inappropriate."      Whiting v. Maiolini, 
    921 F.2d 5
    , 7 (1st Cir.
    1990). Foley was given no opportunity, let alone a reasonable one,
    to   collect   and   present    evidence      that    would    contradict     Wells
    Fargo's.    Foley had no way to even challenge whatever numbers the
    bank used to make its calculations.            Thus, Foley was provided no
    reasonable     opportunity     to   gather    or     present    actual     evidence
    pertinent to his claims.
    We recognize that we have extended leniency toward a
    district court's failure to provide express notice of its intention
    to convert a motion to dismiss when such failure was harmless. See
    Boateng v. InterAmerican Univ., Inc., 
    210 F.3d 56
    , 60-61 (1st Cir.
    -17-
    2000). But "we treat[] any error in failing to give express notice
    as harmless when the opponent has . . . had an opportunity to
    respond to [the relied-upon evidence]."         Bartlett, 749 F.3d at 12
    (quoting Boateng, 
    210 F.3d at 60
    ).        And, as we discussed above, it
    appears from the court's decision that Foley's claims would have
    survived, had the court applied the correct standard of review.
    Strikingly here, the judge also specifically told the parties at
    the injunction hearing that he was not hearing them on the motion
    to dismiss and rather, would resolve that motion "on the papers."
    Based on this representation, Foley had no reason to know the court
    would be considering documents filed by Wells Fargo in opposition
    to the injunction motion to resolve the motion to dismiss.           In its
    written decision, the court also explicitly penalized Foley because
    he "offered no evidence" to refute the representations Wells Fargo
    made in the July 30 letter.         If Foley had some notice of the
    court's thinking, he may have attempted to provide such evidence
    (keeping   in   mind   the   practical    limitations   Foley   faced   even
    accessing relevant information without discovery).              This record
    makes abundantly clear that the district court's conversion to a
    summary judgment motion was premature, and that the failure to
    expressly convert the motion to dismiss was not harmless.
    We must also address another wrinkle in this procedurally
    complicated matter.     Both Wells Fargo and the district court have
    suggested that the July 30 letter was proper to consider on a Rule
    -18-
    12(b)(6) motion because, even though it was not attached to the
    complaint, it was a part of the pleadings.
    Courts are permitted, in some instances, to consider on
    a Rule 12(b)(6) motion documents that were not attached to the
    complaint.         We have found these "narrow exceptions" to include
    "documents the authenticity of which are not disputed by the
    parties; . . . documents central to plaintiffs' claim; or                          . . .
    documents sufficiently referred to in the complaint."                        Watterson,
    
    987 F.2d at 3
    .
    In    its    decision,       the   district       court   relied    on   the
    theories that Foley "did not contest the authenticity of the
    letter" and that he referred to the letter in his complaint. Wells
    Fargo further asserts that the letter was "integral" to Foley's
    pleading.
    But we are not so convinced.                      Concerning the first
    category (documents of undisputed authenticity), we reiterate that
    Foley had no opportunity to challenge the document in question.
    What's more, Foley made clear on the record during the preliminary
    injunction hearing that he was suspicious of the document.                             The
    July    30   letter       was   an     exhibit   to    an     affidavit   submitted     in
    opposition to the injunction motion, and the affiant, Wells Fargo
    Operations Analyst Michael Dolan, attested that the letter was a
    "true   and    accurate         copy."      Foley      told    the   court   during    the
    evidentiary        hearing      that     Dolan   was    "not    trustworthy      and   not
    -19-
    believable," based on, according to Foley, findings by a judge in
    another matter that Dolan's statements were "unreliable."      Foley,
    in fact, labeled the affidavit itself "faulty."       It follows that
    Foley called into question the integrity of the attached documents,
    the authenticity of which Dolan attested to.
    As to the second category (documents central to the
    claims), we do not see how the letter is integral to any of Foley's
    claims.   Most especially, the surviving contract claims revolve
    around Wells Fargo's alleged failure to fairly consider Foley's
    modification eligibility over the course of the year and a half
    prior to the letter's existence.
    Finally, as to the third category (documents sufficiently
    referred to in the complaint), the district court recognized in its
    order that Foley had not yet received the letter when he filed his
    complaint.8   The closest the complaint comes to referencing the
    letter is in relaying Forbes's July 30, 2013 statement that Foley
    "would be receiving detailed modification letters in a few days."
    Foley could not have sufficiently referred to a document he had yet
    seen, or the existence of which he had yet learned.    Thus, the July
    30 letter was not a part of Foley's pleadings.
    8
    While the order states that the letter was "something that
    defendant had not yet seen" (emphasis added), given the context of
    the discussion, we assume this was a stenographic error and the
    court intended to say that plaintiff had not seen the letter.
    -20-
    Given all of these considerations, we conclude that the
    district   court     erroneously      converted    Wells   Fargo's    motion   to
    dismiss into a motion for summary judgment without providing Foley
    a reasonable opportunity to present material pertinent to the
    motion.
    2. Other Grounds for Dismissal
    Wells Fargo also argues that regardless of the July 30
    letter, dismissal of the contract claims was proper on two other
    grounds: (1) the breach of the implied covenant claim is preempted
    by the federal Home Owners Loan Act ("HOLA"), and (2) neither
    contract claim was sufficiently pleaded in the complaint.
    We quickly dispense of the first argument.          The district
    court   did    not   address   this    potential    alternative      ground    for
    dismissal, and we also decline to delve into it.                  See Town of
    Amherst, N.H. v. Omnipoint Commc'ns Enters., Inc., 
    173 F.3d 9
    , 16
    (1st Cir. 1999) (declining to affirm dismissal on an alternative
    ground not addressed by the district court); Pilgrim Badge & Label
    Corp. v. Barrios, 
    857 F.2d 1
    , 4 (1st Cir. 1988) (same); see also
    Clifford v. M/V Islander, 
    751 F.2d 1
    , 9 n.4 (1st Cir. 1984)
    ("Without the benefit of any district court . . . legal discussion
    concerning these matters, it would be idle for us to comment
    further about them.").
    Given, however, that the district court's decision did at
    least to some extent speak to Foley's pleadings, we will address
    -21-
    Wells Fargo's sufficiency argument.9              In sum, we conclude that
    Foley did state a claim for both of his contract-based causes of
    action.
    i. Standard of Review
    In analyzing whether a complaint has stated a claim
    sufficient    to   satisfy     Rule   12(b)(6),    we    "[s]et[]   aside   any
    statements that are merely conclusory," and, as we touched on
    above, look at the factual allegations to "determine if there
    exists a plausible claim upon which relief may be granted." Woods,
    733 F.3d at 353.        We make reasonable inferences, drawn from the
    alleged   facts,   in    the   pleader's     favor.      Ocasio-Hernández    v.
    Fortuño-Burset, 
    640 F.3d 1
    , 12 (1st Cir. 2011).              And we construe
    pro se complaints, like Foley's, liberally.              Erickson v. Pardus,
    
    551 U.S. 89
    , 94 (2007) (per curiam).
    ii. Breach of Contract
    Neither party disputes that the settlement agreement
    itself dictates our use of California law.              Thus, Foley need have
    pleaded: "(1) existence of a contract; (2) [his] performance or
    excuse for non-performance; (3) [Wells Fargo's] breach; and (4)
    resulting damages to [him]."          Bellevue v. Prudential Ins. Co. of
    Am., 
    23 F. App'x 809
    , 810-11 (9th Cir. 2001) (citing Careau & Co.
    9
    In so doing, we only address the portions of Wells Fargo's
    arguments that do not turn on the July 30 letter, which, as we
    discussed above, is not proper to consider on the Rule 12(b)(6)
    motion.
    -22-
    v. Sec. Pac. Bus. Credit, Inc., 
    272 Cal. Rptr. 387
    , 395 (Cal. Ct.
    App. 1990)).   Wells Fargo argues that Foley failed to adequately
    plead both a breach of the settlement agreement and damages.    We
    first tackle the breach.
    Wells Fargo contends that the only argument Foley raised
    below (and thus, preserved for appeal) was that "Wells Fargo should
    have afforded him the right to apply for MAP2R separately from
    HAMP, and should have known that he was doing so."     Wells Fargo
    asserts that these grievances do not state a cognizable breach of
    the settlement agreement because there is "no provision in the
    settlement agreement that obligates Wells Fargo to obtain two
    different applications from borrowers to consider them for HAMP and
    MAP2R," and "no term of the agreement obligates Wells Fargo to
    notify borrowers that it is considering both programs under a
    single application, or to provide a denial letter specifically
    referencing 'MAP2R.'"      Foley, on the other hand, counters that
    Wells Fargo misinterprets his beef with the bank--in addition to
    failing to fairly consider him for MAP2R, the bank shirked its
    obligation to timely inform him of the reasons for the modification
    denial.
    We agree that Wells Fargo underestimates the extent of
    its obligations under the settlement agreement.      The agreement
    required the bank to:
    Provide Settlement Class Members who do not
    qualify for HAMP or MAP2R Modifications,
    -23-
    within thirty [] calendar days of the
    Defendants'    receipt   of    all   required
    documentation from the Settlement Class
    Member, with a written explanation, which
    shall be copied to Lead Class Counsel, which
    clearly   explains   the  reasons  that   the
    modification was denied.
    Thus,   Wells    Fargo   is     correct    that    the   settlement
    agreement did not per se require the bank to "provide a denial
    letter specifically referencing 'MAP2R'."            But--assuming the bank
    reviewed Foley's MAP2R eligibility, as it claimed--the agreement
    did require Wells Fargo to clearly communicate to Foley, in writing
    and within thirty days, why he was denied for MAP2R. Foley pleaded
    that neither the February nor June 2013 denial letters he received
    even mentioned MAP2R.      The AG's Office called the bank on Foley's
    behalf   and   requested   a    written    explanation       of   the   denials,
    including the specific names of the modifications Foley had been
    considered for.    When Foley thereafter spoke to Forbes in July and
    asked whether he had been considered for the program, he could not
    get a straight answer.         In fact, Forbes, an agent of the bank,
    initially told Foley outright that he had not been considered for
    MAP2R.   Given these facts, Foley has sufficiently alleged, at the
    least, that the bank breached the settlement agreement through (as
    Foley specifically alleged in his complaint) "non-disclosure of
    reasons for rejection of modification."               Thus, despite Wells
    Fargo's contentions, the "allegedly confusing conversation with a
    bank representative" is, in fact, material to Foley's claims.
    -24-
    Whether or not the explanations Wells Fargo provided in the denial
    letters were clear (as was also required by the contract) is a
    factual dispute that cannot be resolved on a Rule 12(b)(6) motion.
    Thus, Foley has adequately pleaded a breach of the settlement
    agreement.
    iii. Breach of the Implied Covenant
    Under California law, the implied covenant of good faith
    and fair dealing requires that parties "invested with discretionary
    power affecting the rights of another" exercise such power in good
    faith, "to assure that the promises of the contract are effective
    and in accordance with the parties' legitimate expectations."
    Ellsworth v. U.S. Bank, N.A., 
    908 F. Supp. 2d 1063
    , 1086 (N.D. Cal.
    2012) (quoting McNeary-Calloway v. JP Morgan Chase Bank, N.A., 
    863 F. Supp. 2d 928
    , 957 (N.D. Cal. 2012) (applying California law)).
    Wells Fargo argues that Foley failed to adequately allege a claim
    for breach of the implied covenant because any "alleged failure to
    communicate does not negate the fact that Wells Fargo considered
    Foley for HAMP and MAP2R modifications."        Similarly, the bank
    argues that the implied covenant claim fails because Foley "must
    identify a specific contractual obligation that the defendant
    breached."
    As we discussed above, neither of these contentions hold
    water.   As Foley has asserted all along, he believes the bank
    failed to provide him his due procedural rights under the contract.
    -25-
    The obligation to properly consider Foley for a modification lies
    separate and apart from the bank's further responsibility--under
    the express terms of the settlement agreement--to explain a denial
    to a borrower.
    iv. Damages
    Even though Foley sufficiently pleaded a breach of the
    contract, we recognize that he also need have adequately pleaded
    damages.     Wells Fargo argues that Foley did not do so because he
    "repeatedly pleads that the only harm he has suffered is the
    possibility of foreclosure."
    But   Wells   Fargo    misconstrues    the   nature    of   Foley's
    alleged basis of damages.          Any harm Foley felt as a result of the
    bank's breach of the settlement agreement would lie independent of
    any foreclosure, or the threat of one.           We concede that Foley did
    not necessarily explicitly plead his damages in detail, but he
    needn't have.       Given the allegations in the complaint, Foley's
    damages are obvious--Wells Fargo's failure to consider him for
    refinancing (or to adequately and timely explain why he was not
    eligible for it, thus preventing him from attempting to become
    eligible) would result in, for instance, his loan falling further
    into   the   depths   of   default,    additional    interest      accrued   and
    penalties on the loan, and negative effects on his credit.                   The
    alleged harm could be remedied with the equitable relief of
    specific performance Foley seeks, or with direct or consequential
    -26-
    damages, or with nominal damages, which plaintiffs are permitted to
    recover for breach of contract actions under California law.    See
    Ericson v. Playgirl, Inc., 
    140 Cal. Rptr. 921
    , 927 (Cal. Ct. App.
    1977) ("Plaintiff . . . is entitled to recover nominal damages for
    breach of contract."); Capell Assocs., Inc. v. Cent. Valley Sec.
    Co., 
    67 Cal. Rptr. 463
    , 471 (Cal. Ct. App. 1968) ("There was a
    breach of contract, therefore [plaintiff] is entitled to nominal
    damages.").     Therefore, we do not agree that Foley has failed to
    allege damages, at least not on the instant ground, which is the
    only one Wells Fargo has raised.
    Given these findings, we decline to sustain the district
    court's dismissal of the contract claims, as Foley has adequately
    alleged them.    We, therefore, vacate the dismissal of the contract
    claims, Counts One and Four, and remand these counts to the
    district court.
    B.   State Statutory Claims (Count Two)
    Finally, we address Foley's objections to the district
    court's dismissal of Count Two, where he alleged that Wells Fargo
    violated Mass. Gen. Laws ch. 244, §§ 35A and 35B.         While the
    district court held that these state statutes are preempted by the
    federal Home Owners Loan Act, we affirm the dismissal of this count
    on the other ground Wells Fargo raises--that Foley has failed to
    -27-
    state a claim under either statute.10       See Ruiz v. Bally Total
    Fitness Holding Corp., 
    496 F.3d 1
    , 5 (1st Cir. 2007) ("[W]e are not
    bound by the district court's decisional calculus but rather, may
    affirm the decision below on any ground made manifest by the
    record.").
    Mass. Gen. Laws ch. 244, § 35A(g) prohibits a lender from
    accelerating a mortgage because of a default "until at least 150
    days after the date a written notice is given by the [lender] to
    the [borrower]."     The next subsection, (h), provides for no fewer
    than ten elements that must be included in the notice,11 ranging
    10
    We acknowledge that in addition to the district court, at
    least one other court has held that (at least) § 35A is preempted
    by HOLA. See Sovereign Bank v. Sturgis, 
    863 F. Supp. 2d 75
    , 103
    (D. Mass. 2012). We have not answered the question of whether §§
    35A and 35B are preempted, and we are not aware of any other
    circuits that have. In any event, we need not decide that legal
    issue to resolve the instant appeal.
    11
    The requirements that must be included are:
    (1) the nature of the default claimed on such mortgage of
    residential real property and of the mortgagor's right to
    cure the default by paying the sum of money required to
    cure the default;(2) the date by which the mortgagor
    shall cure the default to avoid acceleration . . .;(3)
    that, if the mortgagor does not cure the default by the
    date specified, the mortgagee, or anyone holding
    thereunder, may take steps to terminate the mortgagor's
    ownership in the property by a foreclosure proceeding or
    other action to seize the home; (4) the name and address
    of the mortgagee . . . and the telephone number of a
    representative of the mortgagee . . .; (5) the name of
    any current and former mortgage broker or mortgage loan
    originator for such mortgage or note securing the
    residential property; (6) that the mortgagor may be
    eligible   for   assistance    from   the   Homeownership
    Preservation Foundation or other foreclosure counseling
    -28-
    from   information   about   the   lender   to   notification   about   the
    possibility of a foreclosure sale.          Mass. Gen. Laws ch. 244, §
    35A(h).
    In his complaint, Foley pleads that Wells Fargo "did not
    follow the strict compliance and performed in accordance with the
    statute's requirements."     He also pleads that he "did not receive
    any notices from Defendant regarding compliance requirements under
    M.G.L. 244, section 35A and B."       The complaint does not identify
    whether Foley believes subsection (g) or (h) was violated, and,
    while this is not necessarily a fatal omission, we also cannot
    readily discern from the pleadings which violation Foley intended
    to allege.    Foley's briefing does not shed any light, as it does
    not address the sufficiency of his pleadings in this regard.
    agency, and the local or toll free telephone numbers the
    mortgagor may call to request this assistance; (7) that
    the mortgagor may sell the property prior to the
    foreclosure sale and use the proceeds to pay off the
    mortgage; (8) that the mortgagor may redeem the property
    by paying the total amount due, prior to the foreclosure
    sale; (9) that the mortgagor may be evicted from the home
    after a foreclosure sale; and (10) the mortgagor may have
    the following additional rights, depending on the terms
    of the residential mortgage: (i) to refinance the
    obligation by obtaining a loan which would fully repay
    the residential mortgage debtor; and (ii) to voluntarily
    grant a deed to the residential mortgage lender in lieu
    of foreclosure.     The notice shall also include a
    declaration, in the language the creditor has regularly
    used in its communication with the borrower, appearing on
    the first page of the notice stating: "This is an
    important notice concerning your right to live in your
    home. Have it translated at once."
    Mass. Gen. Laws ch. 244, § 35A(h).
    -29-
    In his opposition to the motion to dismiss, however,
    Foley clarified that he intended to aver only that the content of
    Wells Fargo's default notice was non-compliant, falling under
    subsection    (h).    Even   taking   that   representation   as   true,
    problematic is that unlike his identification of documents in the
    contract counts, Foley does not specify in the complaint which
    piece of correspondence from the bank he believes violated Section
    35A(h).    In our review of the more than 100 pages appended to the
    complaint, we have identified a letter dated January 12, 2012 that
    appears to be a notice of default.      Assuming this is the document
    Foley complains of, he still does not help us by identifying in his
    complaint, opposition to the motion to dismiss, or any of his
    briefing to us which of Section 35A(h)'s multitude of requirements
    he believes were not included in the written default notice.        And
    we will not guess.    Thus, even construing Foley's pro se complaint
    liberally, we cannot conclude that Foley's Section 35A claim was
    well-pleaded, and we affirm its dismissal.
    We encounter the same problems with Foley's Section 35B
    claim.    Again, Foley does not specify in his complaint or briefing
    which subsection he believes was violated, but in opposing the
    motion to dismiss, he asserted that "Section 35(B)(c) applies as a
    matter of law."       That subsection requires that "for certain
    mortgage loans, the creditor shall send notice, concurrently with
    the notice required by subsection (g) of section 35A, of the
    -30-
    borrower's rights to pursue a modified mortgage loan." The statute
    lays out a follow-up process the lender must comply with after
    sending the notice and receiving a response from the borrower
    indicating his intent to pursue a modification:
    Not more than 30 days following receipt of the
    borrower's notification that the borrower
    intends to pursue a modified mortgage loan, a
    creditor shall provide the borrower with its
    assessment, in writing, under subsection (b).
    The assessment shall include, but not be
    limited to: (i) a written statement of the
    borrower's income, debts and obligations as
    determined   by   the   creditor;   (ii)   the
    creditor's net present value analysis of the
    mortgage    loan;    (iii)   the    creditor's
    anticipated net recovery at foreclosure; (iv)
    a statement of the interests of the creditor;
    and (v) a modified mortgage loan offer under
    the requirements of this section or notice
    that no modified mortgage loan will be
    offered.
    Mass. Gen. Laws ch. 244, § 35B(c).        Foley does not identify which
    notices he believes were non-compliant, whether he believes the
    notices were never sent at all, or whether one of the other
    requirements in the statute was violated.            This lies in stark
    contrast to the common law contract claims, where, as discussed
    above,   Foley   points   to   specific   portions   of   the   settlement
    agreement that were allegedly breached by Wells Fargo's specific
    actions and/or specific actors.      As we have previously warned in
    the summary judgment context (and as is equally applicable to our
    Rule 12(b)(6) inquiry), we are not "'pigs[] hunting for truffles'
    in the record."     Rodríguez-Machado v. Shinseki, 
    700 F.3d 48
    , 50
    -31-
    (1st Cir. 2012) (per curiam) (quoting United States v. Dunkel, 
    927 F.2d 955
    , 956 (7th Cir. 1991) (per curiam)).              While we are
    certainly sympathetic to the challenges pro se plaintiffs may face
    in filing a lawsuit on their own, it is not our job, in an effort
    to ferret out the adequacy of a plaintiff's pleaded allegations, to
    haphazardly mine documents appended to a complaint.              Foley's
    Section 35B claim was not well-pleaded, and its dismissal is
    affirmed.
    III. CONCLUSION
    For all of these reasons, we conclude that the district
    court did not provide Foley with sufficient notice prior to
    converting Wells Fargo's motion to dismiss into a motion for
    summary judgment on the two contract-based claims.         The dismissal
    of   these    claims   is   not   warranted   on   sufficiency   grounds.
    Therefore, we remand Counts One and Four to the district court for
    further proceedings, consistent with this opinion.         We affirm the
    dismissal of Foley's statutory claim arising under Mass. Gen. Laws
    ch. 244, §§ 35A and 35B, given that those causes of action were not
    adequately pleaded.     We also award Foley his costs of appeal.
    -32-