Nowak v. Tak How ( 1996 )


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  • UNITED STATES COURT OF APPEALS
    FOR THE FIRST CIRCUIT
    No. 96-1006
    RALPH M. NOWAK, ADMINISTRATOR OF THE
    ESTATE OF SALLY ANN NOWAK, ET AL.,
    Plaintiffs - Appellees,
    v.
    TAK HOW INVESTMENTS, LTD.,
    d/b/a HOLIDAY INN CROWNE PLAZA HARBOUR VIEW,
    Defendant - Appellant.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF MASSACHUSETTS
    [Hon. William G. Young, U.S. District Judge]
    Before
    Stahl, Circuit Judge,
    Coffin, Senior Circuit Judge,
    and Cummings,* Circuit Judge.
    Alan  B.  Rubenstein,   with  whom  Robert  B.   Foster  and
    Rackemann, Sawyer & Brewster were on brief for appellant.
    Edward Fegreus for appellees.
    August 22, 1996
    *  Of the Seventh Circuit, sitting by designation.
    CUMMINGS, Circuit Judge.1  A Massachusetts resident who
    CUMMINGS, Circuit Judge.
    accompanied her husband  on a business trip to  Hong Kong drowned
    in their hotel's  swimming pool.   Plaintiffs later brought  this
    wrongful death diversity action against the Hong Kong corporation
    that  owns  the hotel  --  a  corporation that  has  no  place of
    business outside of  Hong Kong.   Defendant moved for  dismissal,
    arguing  that a Massachusetts  court could not  exercise personal
    jurisdiction consistently  with due  process and,  alternatively,
    that the  case should be  dismissed on the  grounds of forum  non
    conveniens.  The  district court denied both motions,  and we now
    affirm.
    I.
    Tak How is a Hong  Kong corporation with its only place
    of business in  Hong Kong.   Its  sole asset is  the Holiday  Inn
    Crowne Plaza Harbour View in Hong Kong ("Holiday Inn"), where the
    accident  in  this  case took  place.   Tak  How  has  no assets,
    shareholders, or  employees in  Massachusetts.   Sally Ann  Nowak
    ("Mrs. Nowak")  was at  all relevant  times married  to plaintiff
    Ralph  Nowak  ("Mr. Nowak")  and  was  the  mother of  their  two
    children  (collectively, the plaintiffs  are "the Nowaks").   The
    Nowaks  lived in  Marblehead, Massachusetts,  and  Mr. Nowak  was
    1  Section II.A. was authored by  Judge Coffin.  This opinion was
    circulated  to the  active  judges of  the  First Circuit  before
    issuance.    This  informal  circulation,   however,  is  without
    prejudice to  a petition for  rehearing or suggestion of  en banc
    reconsideration on any issue in the  case.  NLRB v. Hospital  San
    Rafael, Inc., 
    42 F.3d 45
    , 51 n.1 (1st Cir. 1994).
    -2-
    employed  by  Kiddie  Products,  Inc., which  has  its  place  of
    business  in Avon, Massachusetts.  Kiddie Products does extensive
    business in Hong  Kong.  As  a Preliminary Design Manager  in the
    Marketing  Department,  Mr. Nowak  customarily made  two business
    trips to Hong Kong each year,  accompanied by his wife on one  of
    those trips.
    Kiddie Products employees  had made trips to  Hong Kong
    since at least 1982, but  the company's relationship with Tak How
    and the Holiday Inn began only in 1992.  John Colantuone, a vice-
    president, was one  such employee who had travelled  to Hong Kong
    since 1982  and had stayed  at various other hotels.   Colantuone
    was acquainted  with the  Holiday Inn  through advertisements  on
    Hong Kong  radio in 1983 or 1984, but  only decided to stay there
    in  1992 after  becoming  dissatisfied with  the  rates at  other
    hotels.   On  his first  visit, Colantuone  met with  the Holiday
    Inn's  sales manager to negotiate a corporate discount for Kiddie
    Products employees.  Holiday Inn agreed to the discount and wrote
    a letter confirming the arrangement  based on a minimum number of
    room nights per  year.  Marie Burke,  Colantuone's administrative
    assistant,  made   all  hotel  reservations   for  the  company's
    employees.   Although Kiddie Products regularly compared rates at
    other  hotels, Burke  was told  to book  all reservations  at the
    Holiday  Inn  until  instructed otherwise.    Since  1992, Kiddie
    Products employees have stayed exclusively at the Holiday Inn.
    In June 1993,  the Holiday Inn telecopied  Colantuone a
    message announcing  new  corporate rates  and  other  promotional
    -3-
    materials.  Burke requested additional information, and the hotel
    promptly responded.  In July 1993, after a series of exchanges by
    telecopier,  Burke sent a reservation  request to the Holiday Inn
    for several employees for September and October 1993.  One of the
    reservations was  for Mr. and  Mrs. Nowak to arrive  on September
    16.  On September 18, while the Nowaks were registered guests  at
    the hotel, Mrs. Nowak  drowned in the hotel  swimming pool.   The
    specific facts surrounding  her death are not relevant  here.  It
    is  uncontested that  in 1992  and  1993, prior  to Mrs.  Nowak's
    death, Tak How advertised the Holiday Inn in certain national and
    international   publications,  some   of   which  circulated   in
    Massachusetts.    In addition,  in  February 1993,  Tak  How sent
    direct mail solicitations to approximately 15,000 of its previous
    guests, including previous guests residing in Massachusetts.
    The  Nowaks  filed  this   wrongful  death  action   in
    Massachusetts state court in June 1994.  Tak How then removed the
    case to federal district court and filed two motions to dismiss -
    - one for  lack of  personal jurisdiction under  Fed. R. Civ.  P.
    12(b)(2) and  the other for  forum non conveniens.   The district
    court initially  denied  the  motion  to dismiss  for  forum  non
    conveniens,  and  then, after  allowing  time for  jurisdictional
    discovery,  issued  a  memorandum  and  order  denying  the  Rule
    12(b)(2) motion.  Nowak v. Tak How Inv. Ltd., 
    899 F. Supp. 25
     (D.
    Mass. 1995).   The  district court granted  Tak How's  motion for
    certification  of the jurisdictional issue, but this Court denied
    Tak How's  request for  a stay of  the district  court proceeding
    -4-
    pending appeal.  Nonetheless, believing that a resulting judgment
    would not be enforceable in Hong Kong, Tak How did not answer the
    Nowaks' complaint.   Accordingly,  the district  court entered  a
    default judgment  against  Tak How  for $3,128,168.33.   Tak  How
    appeals the denial of its Rule 12(b)(2)  motion and its motion to
    dismiss the case for forum non conveniens.
    II.
    We  first  review the  denial  of Tak  How's  motion to
    dismiss for  lack of personal  jurisdiction.  The  district court
    employed  a  prima  facie standard  in  making  its determination
    rather than adjudicating  the jurisdictional facts.   See Foster-
    Miller, Inc. v. Babcock & Wilcox  Can., 
    46 F.3d 138
    , 145-147 (1st
    Cir. 1995).   Both the court's  decision to use  the prima  facie
    standard and its conclusion  under that standard are  reviewed de
    novo.  
    Id. at 147
    .  To  begin, we find no error  in the district
    court's  choice  of  the  prima facie  standard.    A  full-blown
    evidentiary hearing was  not necessary in  this case because  the
    facts  were, in  all  essential respects,  undisputed.   In  such
    circumstances, the prima  facie standard is both  appropriate and
    preferred.   
    Id. at 145
    ; Boit  v. Gar-Tec Prods., Inc.,  
    967 F.2d 671
    , 675-676 (1st Cir. 1992).
    The next question is whether the district court reached
    the proper result.  In diversity cases such as this, the district
    court's  personal  jurisdiction over  a nonresident  defendant is
    governed  by the  forum state's  long-arm statute.   Sawtelle  v.
    -5-
    Farrell,  
    70 F.3d 1381
    ,  1387  (1st  Cir.  1995).    Under  the
    Massachusetts statute,
    [a]   court    may   exercise    personal
    jurisdiction  over  a  person,  who  acts
    directly or by an agent, as to a cause of
    action in  law or equity arising from the
    person's .  . . transacting  any business
    in this Commonwealth.
    Mass. Gen.  Laws Ann.  ch.  223A,    3(a)  (1985).   The  statute
    imposes constraints on personal jurisdiction that go beyond those
    imposed by the Constitution.  Gray v. O'Brien, 
    777 F.2d 864
    , 866
    (1st Cir.  1985).   We must  therefore  find sufficient  contacts
    between the  defendant and  the forum state  to satisfy  both the
    Massachusetts long-arm statute and  the Constitution.   Sawtelle,
    
    70 F.3d at 1387
    .
    To satisfy  the requirements  of the  long-arm statute,
    Section  3(a), the  defendant must  have  transacted business  in
    Massachusetts and the plaintiffs' claim must have arisen from the
    transaction of business  by the defendant.  Tatro  v. Manor Care,
    Inc.,  
    625 N.E.2d 549
    ,  551   (Mass.  1994).    In   Tatro,  a
    Massachusetts  plaintiff  sued  a California  hotel  for injuries
    sustained in California.   The Court  concluded that the  hotel's
    solicitation of  business from Massachusetts  residents satisfied
    the "transacting any  business" requirement of Section  3(a), 
    id. at 551-552
    , and that the "arising from" requirement was satisfied
    where,  but for  the  hotel's  solicitations  and  acceptance  of
    reservations,  the plaintiff  would  not  have  been  injured  in
    California.   
    Id. at 554
    .   The factual  scenario in the  present
    case  is analogous in  all essential  respects, and  we therefore
    -6-
    have little  difficulty concluding that sufficient contacts exist
    to satisfy Section 3(a)'s requirements.
    Turning to  the constitutional  restraints, this  Court
    follows  a tripartite analysis  for determining the  existence of
    specific personal jurisdiction (plaintiffs do not  allege general
    personal jurisdiction):
    First,   the    claim   underlying    the
    litigation must directly arise out of, or
    relate  to,  the  defendant's forum-state
    activities.    Second,   the  defendant's
    forum-state  contacts  must  represent  a
    purposeful availment of  the privilege of
    conducting activities in the forum state,
    thereby   invoking   the   benefits   and
    protections  of  that  state's  laws  and
    making   the    defendant's   involuntary
    presence   before   the   state's   court
    foreseeable.    Third,  the  exercise  of
    jurisdiction  must,   in  light   of  the
    Gestalt factors, be reasonable.
    Pritzker  v. Yari,  
    42 F.3d 53
    , 60-61  (1st Cir.  1994) (quoting
    United Elec.  Workers v. 163  Pleasant St. Corp., 
    960 F.2d 1080
    ,
    1089 (1st Cir. 1992)), cert. denied, 
    115 S. Ct. 1959
    .
    A.  Relatedness
    What this  Court calls  the "relatedness"  test is  one
    aspect   of   demonstrating    minimum   contacts   pursuant   to
    International Shoe  Co. v. Washington,  
    326 U.S. 310
    .   The other
    aspect, discussed  below, focuses  on the  deliberateness of  the
    defendant's  contacts,  or  purposeful  availment.    Tak   How's
    principal  argument  on  appeal is  that  relatedness  requires a
    proximate   cause   relationship   between   its  contacts   with
    Massachusetts and the Nowaks' cause of action.
    -7-
    In  arguing for a proximate cause relatedness test, Tak
    How  relies on  a series  of First  Circuit cases  beginning with
    Marino v. Hyatt Corp., 
    793 F.2d 427
     (1st Cir. 1986).  See Crocker
    v. Hilton  Int'l Barbados,  Ltd., 
    976 F.2d 797
     (1st  Cir. 1992);
    Fournier  v. Best  Western Treasure  Island Resort, 
    962 F.2d 126
    (1st Cir. 1992);  Pizarro v.  Hoteles Concorde  Int'l, C.A.,  
    907 F.2d 1256
     (1st  Cir. 1990).  In  each of these cases,  this Court
    construed the language of a  state long-arm statute requiring, as
    does the Massachusetts  statute quoted above,  that the cause  of
    action "arise" from  the forum-state contacts.   Construing those
    statutes,  we rejected plaintiffs'  arguments that the  injury at
    issue would not have occurred "but for" the forum-state contacts.
    Instead, we held  that the defendant's conduct must  be the legal
    or proximate cause of the injury.  Pizarro, 
    907 F.2d at 1260
    .
    At least for purposes  of construing the  Massachusetts
    long-arm  statute, the  Supreme Judicial  Court of  Massachusetts
    dealt  our  restrictive  interpretation a  fatal  blow  in Tatro,
    supra.    The  Court decided  that  the  "but for"  test  is more
    consistent   with  the  language  of  the  long-arm  statute  and
    explicitly  rejected our  interpretation of  the  statute in  the
    Marino line of cases.  625  N.E.2d at 553.  Personal jurisdiction
    was  proper in Tatro  because the California  hotel had solicited
    business in Massachusetts and had agreed to provide the plaintiff
    with accommodations; but for those acts,  the plaintiff would not
    have been injured.  Id. at 554.
    -8-
    Tak How contends that Tatro was not fatal to Marino and
    its progeny.  It concedes, as  it must, that Tatro is controlling
    insofar as it  deals with the  construction of the  Massachusetts
    long-arm  statute, but insists that the relatedness discussion in
    Marino had  constitutional significance as well.  Its position is
    not  without support.   In  Pleasant Street,  we stated  that the
    Massachusetts  statute's relatedness  requirement "mirrors  a key
    constitutional   requirement  for   the   exercise  of   specific
    jurisdiction."     
    960 F.2d at 1087
    .     Then,  in  explaining
    constitutional   relatedness,  we   set  forth   proximate  cause
    principles derived  from the Marino  line of cases.   See  
    id. at 1089
    .
    The Nowaks, on the other  hand, argue that these  cases
    have no  constitutional significance.   They find support  from a
    footnote in Ticketmaster-New York,  Inc. v. Alioto, 
    26 F.3d 201
    ,
    207 n.8 (1st Cir. 1994):
    In our view, [the Marino line of cases] -
    - which interpret the term "arising from"
    as  that  term is  used  in  the long-arm
    statutes  of Massachusetts  -- deal  with
    state-law   issues  and   have  no   real
    implication    for    the     relatedness
    requirement    specifically     or    for
    constitutional analysis generally.
    (citations omitted).
    Despite the apparent conflict, these cases are arguably
    reconcilable.   After all,  Ticketmaster did not  directly reject
    Pleasant Street  or the proximate  cause test, but  merely stated
    the  evident fact  that  the  Marino line  of  cases centered  on
    interpretations of  state law.   It might follow, then,  that our
    -9-
    discussion  in Pleasant  Street should  govern  our course  here.
    Pleasant  Street, however, as well as Ticketmaster, described the
    relatedness concept in  only the most general way.   Neither case
    specifically defined the  precise inquiry  under the  relatedness
    test  in this  circuit.   Fortunately, however, these  cases, and
    others, articulated certain principles that guide our inquiry.
    As  an  initial matter,  "[w]e  know  .  . .  that  the
    [relatedness]  requirement  focuses  on  the  nexus  between  the
    defendant's  contacts  and  the  plaintiff's  cause  of  action."
    Ticketmaster,  
    26 F.3d at 206
    .   The  requirement  serves  two
    purposes.
    First,  relatedness is  the divining  rod
    that   separates  specific   jurisdiction
    cases  from  general  jurisdiction cases.
    Second, it  ensures that  the element  of
    causation remains in the forefront of the
    due process investigation.
    
    Id.
       Most courts  share this emphasis  on causation,  but differ
    over  the proper  causative threshold.    Generally, courts  have
    gravitated toward one of two  familiar tort concepts -- "but for"
    or "proximate cause."
    The Ninth Circuit is the most  forceful defender of the
    "but for" test.   In Shute v.  Carnival Cruise Lines,2  the court
    stated that "but for" serves the basic function of relatedness by
    2    Shute was  reversed  by  the  Supreme Court  on  alternative
    grounds.   
    499 U.S. 585
    .   As reflected by subsequent  cases, the
    Ninth Circuit still adheres to  the "but for" test.  See  Ballard
    v. Savage, 
    65 F.3d 1495
    , 1500 (9th Cir. 1995); Terracom v. Valley
    Nat'l Bank,  
    49 F.3d 555
    , 561 (9th Cir. 1995).  But see Omeluk v.
    Langsten Slip &  Batbyggeri A/S, 
    52 F.3d 267
    , 271 (9th Cir. 1995)
    (questioning Shute's authority).
    -10-
    "preserv[ing]  the  essential  distinction  between  general  and
    specific jurisdiction."   
    897 F.2d 377
    ,  385 (9th Cir. 1990).   A
    more  stringent standard, the court asserted, "would represent an
    unwarranted  departure from the  core concepts of  'fair play and
    substantial justice,'" because it would preclude  jurisdiction in
    cases where it would  be reasonable.   
    Id. at 386
    .   In turn,  in
    those cases where "but for" might lead to an unreasonable result,
    the court  predicted that the  third prong --  the reasonableness
    inquiry -- would guard against unfairness.
    Shute  and  its  progeny represent  the  only  explicit
    adoption of  the "but for"  test.  Nonetheless, cases  from other
    circuits suggest a  similar approach.   In Prejean v.  Sonatrach,
    Inc., the Fifth Circuit noted:
    Logically,  there is no reason why a tort
    cannot grow out of a contractual contact.
    In  a  case  like   this,  a  contractual
    contact is  a "but for"  causative factor
    for the tort since it brought the parties
    within  tortious  "striking  distance" of
    one  another.    While  the  relationship
    between  a tort  suit  and a  contractual
    contact  is certainly  more tenuous  than
    when  a tort  suit  arises  from  a  tort
    contact,  that only  goes to  whether the
    contact is by  itself sufficient for  due
    process, not whether the suit arises from
    the contact.
    
    652 F.2d 1260
    ,  1270 n.21  (5th Cir.  1981).   Subsequent cases,
    however, have  not always  followed this teaching.   See  Luna v.
    Compa  a Paname a de Aviaci n, S.A.,  
    851 F. Supp. 826
    , 832 (S.D.
    Tex. 1994) (employing a proximate cause standard); Kervin  v. Red
    River Ski Area, Inc.,  
    711 F. Supp. 1383
    , 1389-1390  & n.11 (E.D.
    Tex. 1989) (same).
    -11-
    The  Sixth Circuit  applies a  "substantial connection"
    standard.   See Third Nat'l  Bank v.  WEDGE Group Inc.,  
    882 F.2d 1087
    , 1091 (6th Cir. 1989), cert. denied, 
    493 U.S. 1058
    ; Southern
    Mach. Co.  v. Mohasco  Indus., Inc. 
    401 F.2d 374
    , 384  n.27 (6th
    Cir. 1968).   The court's discussion in Lanier  v. American Board
    of Endodontics, 
    843 F.2d 901
    , 908-911 (6th Cir.  1988), however,
    suggests that a  "but for" relationship survives the  due process
    inquiry.
    Finally, the  Seventh Circuit  has upheld  jurisdiction
    under the  Illinois long-arm statute, and the Due Process Clause,
    for claims that "lie in the wake of the  commercial activities by
    which the defendant submitted to the jurisdiction of the Illinois
    courts."  See Deluxe Ice Cream Co. v. R.C.H. Tool Corp., 
    726 F.2d 1209
    , 1215-1216 (7th  Cir. 1984) (breach of warranty);  In re Oil
    Spill  by Amoco  Cadiz, 
    699 F.2d 909
    , 915-916  (7th Cir.  1983)
    (indemnity action),  cert. denied,  
    464 U.S. 864
    .   Whether  this
    indeterminate  standard   would  encompass   tortious  negligence
    committed outside the  forum is unknown.  Cf.  Simpson v. Quality
    Oil Co., 
    723 F. Supp. 382
    , 388 & n.4 (S.D. Ind. 1989) (suggesting
    that  relatedness  is  limited  to  those  contacts substantively
    related to the cause of action).
    On the other hand, the  Second and Eighth Circuits,  as
    well as this  one, appear to approve a  proximate cause standard.
    See Pleasant Street, 
    960 F.2d at 1089
    ; Pearrow v. National Life &
    Accident Ins. Co.,  
    703 F.2d 1067
    , 1069 (8th  Cir. 1983); Gelfand
    v.  Tanner Motor  Tours, Ltd.,  
    339 F.2d 317
    ,  321-322 (2d  Cir.
    -12-
    1964).   The  courts  in  Pearrow and  Gelfland  found that,  for
    purposes of the  long-arm statute at issue,  non-forum negligence
    claims did not  arise from in-forum solicitation or ticket sales.
    District  courts from the  Third and Tenth  circuits have reached
    similar results.  See Wims v. Beach  Terrace Motor Inn, Inc., 
    759 F. Supp. 264
    ,  267-268 (E.D. Pa. 1991); Dirks  v. Carnival Cruise
    Lines, 
    642 F. Supp. 971
    , 975 (D. Kan. 1986).
    This  circuit, whether  accurately  or  not,  has  been
    recognized as the main proponent of the proximate cause standard.
    We think the  attraction of proximate cause is  two-fold.  First,
    proximate  or   legal   cause   clearly   distinguishes   between
    foreseeable  and unforeseeable  risks of  harm.   See  Peckham v.
    Continental Casualty Ins. Co., 
    895 F.2d 830
    , 836 (1st Cir. 1990).
    Foreseeability  is  a  critical  component  in  the  due  process
    inquiry, particularly  in evaluating purposeful availment, and we
    think  it  also informs  the  relatedness  prong.   See  Pleasant
    Street, 
    960 F.2d at 1089
    .  As  the Supreme Court said  in Burger
    King Corp. v. Rudzewicz,
    [the Due process  Clause] requir[es] that
    individuals  have  "fair warning  that  a
    particular activity may subject [them] to
    the jurisdiction  of a  foreign sovereign
    . . . ."       [T]his   "fair    warning"
    requirement is satisfied if the defendant
    has    "purposefully     directed"    his
    activities at residents of the forum, and
    the  litigation   results  from   alleged
    injuries that "arise out of or relate to"
    those activities.
    
    471 U.S. 462
    ,  472.  Adherence  to a proximate cause  standard is
    likely  to enable defendants  better to anticipate  which conduct
    -13-
    might subject them to a  state's jurisdiction than a more tenuous
    link in the chain of  causation.  Certainly, jurisdiction that is
    premised  on  a contact  that  is a  legal  cause  of the  injury
    underlying  the controversy -- i.e., that "form[s] an 'important,
    or [at  least] material,  element of  proof'  in the  plaintiff's
    case," Pleasant Street, 
    960 F.2d at 1089
     (citation omitted) -- is
    presumably reasonable, assuming, of course, purposeful availment.
    As  our discussion  suggests,  and notwithstanding  any
    contrary  implication from the footnote in Ticketmaster, we think
    the proximate cause standard better comports with the relatedness
    inquiry  because it  so easily  correlates  to foreseeability,  a
    significant component of the jurisdictional inquiry.  A "but for"
    requirement,  on  the  other  hand,  has  in itself  no  limiting
    principle; it literally  embraces every event that  hindsight can
    logically identify  in the causative  chain.  True, as  the Ninth
    Circuit has  noted, courts  can use the  reasonableness prong  to
    keep Pandora's jar  from opening too wide.   But to say  that the
    harm that might be done by one factor can be prevented by another
    is not, after all, an affirmative justification for the former.
    That being said, we are persuaded that strict adherence
    to  a   proximate  cause   standard  in   all  circumstances   is
    unnecessarily restrictive.   The  concept of  proximate cause  is
    critically important in the  tort context because it defines  the
    scope of a  defendant's liability.  In contrast,  the first prong
    of the jurisdictional  tripartite test is  not as rigid:   it is,
    "relatively  speaking, .  . .  a  'flexible, relaxed  standard.'"
    -14-
    Sawtelle, 
    70 F.3d at 1389
      (citation omitted).  We see  no reason
    why, in  the context of  a relationship between a  contractual or
    business  association and  a  subsequent  tort,  the  absence  of
    proximate cause  per  se should  always  render the  exercise  of
    specific jurisdiction unconstitutional.
    When a foreign  corporation directly targets  residents
    in  an ongoing  effort to  further  a business  relationship, and
    achieves its purpose,  it may not necessarily  be unreasonable to
    subject that corporation  to forum jurisdiction when  the efforts
    lead  to  a  tortious  result.   The  corporation's  own  conduct
    increases  the likelihood that  a specific resident  will respond
    favorably.  If the resident is harmed while engaged in activities
    integral to the relationship the corporation sought to establish,
    we think  the nexus between the contacts  and the cause of action
    is  sufficiently  strong to  survive the  due process  inquiry at
    least at the relatedness stage.
    This concept represents a small overlay of "but for" on
    "proximate cause."  In a sense it is a narrower and more specific
    identification   of  the   Seventh   Circuit's  formulation   for
    jurisdiction-worthiness  of   claims  lying  "in   the  wake"  of
    commercial activities in  the forum.  It may be  that other kinds
    of  fact patterns  will  be found  to  meet the  basic factor  of
    foreseeability, but  we have no  occasion here to  pronounce more
    broadly.
    This  case is illustrative  of our reasoning.   Through
    its ongoing  correspondence with  Kiddie Products,  Tak How  knew
    -15-
    that Kiddie Products employees would stay at its hotel, and could
    easily anticipate  that  they  might  use the  pool,  a  featured
    amenity of the  hotel.  The  district court thoroughly  described
    t   h   i   s           c   o   n   n   e   c   t   i   o   n   .
    The  Hotel's  solicitation   of  Kiddie's
    business and the extensive back-and-forth
    resulting in  Burke's reserving a  set of
    rooms  for  Kiddie  employees  and  their
    spouses  set   in  motion   a  chain   of
    reasonably  foreseeable events  resulting
    in Mrs. Nowak's  death.  The  possibility
    that   the   solicitation   would   prove
    successful  and that one  or more  of the
    guests staying  at the Hotel as  a result
    would use the pool was in no sense remote
    or  unpredictable;  in  fact,  the  Hotel
    included the pool as an attraction in its
    promotional materials.
    
    899 F. Supp. at 31
    .    While  the  nexus  between  Tak  How's
    solicitation  of Kiddie Products' business and Mrs. Nowak's death
    does  not  constitute  a proximate  cause  relationship,  it does
    represent a meaningful  link between  Tak How's  contact and  the
    harm suffered.   Given these circumstances, we think  it would be
    imprudent  to reject  jurisdiction  at this  early  stage of  the
    inquiry.
    By this approach, we intend to emphasize the importance
    of proximate causation,  but to allow a slight  loosening of that
    standard when circumstances  dictate.  We think  such flexibility
    is necessary in  the jurisdictional inquiry:   relatedness cannot
    merely be  reduced to  one tort  concept  for all  circumstances.
    Though we are  recognizing a  narrow exception  to the  proximate
    cause  test, we  note an  additional  protection for  defendants'
    rights:  "the relatedness requirement  . . . authorizes the court
    -16-
    to  take  into   account  the  strength  (or   weakness)  of  the
    plaintiff's relatedness  showing in passing upon  the fundamental
    fairness of allowing the suit to proceed."  Ticketmaster, 
    26 F.3d at 207
    .
    We recognize it  will not always be easy  to apply this
    flexible  approach to  particular circumstances,  but  that is  a
    function of  the  complexity  of  this  area of  the  law.    The
    jurisdictional  inquiry   is  often  a  difficult  fact  specific
    analysis in which  "[t]he greys are dominant and  even among them
    the shades are  innumerable."  Pleasant Street, 
    960 F.2d at
    1088
    (citing Estin v. Estin, 
    334 U.S. 541
    , 545).
    -17-
    B.  Purposeful Availment
    The  next  issue  is whether  Tak  How's  contacts with
    Massachusetts constitute  purposeful availment.   The  purposeful
    availment requirement ensures  that jurisdiction is not  premised
    on  "random, isolated,  or fortuitous"  contacts  with the  forum
    state,  Sawtelle,  
    70 F.3d at 1391
     (quoting  Keeton  v. Hustler
    Magazine,  Inc., 
    465 U.S. 770
    , 774), but  rather guarantees that
    the exercise of jurisdiction is "fair, just, or reasonable."  
    Id.
    (quoting  Rush v.  Savchuk, 
    444 U.S. 320
    , 329).   Our  two focal
    points are  voluntariness and  foreseeability.   Ticketmaster, 
    26 F.3d at 207
    .  The defendant's contacts with the  forum state must
    be voluntary -- that is,  not based on the unilateral  actions of
    another party  or a third person.  Burger  King, 
    471 U.S. at 475
    ;
    Vencedor Mfg. Co. v. Gougler Indus., Inc., 
    557 F.2d 886
    , 891 (1st
    Cir. 1977).  In addition, the defendant's contacts with the forum
    state must  be such  that he should  reasonably anticipate  being
    haled into court there.   World-Wide Volkswagen Corp. v. Woodson,
    
    444 U.S. 286
    , 297; Escude Cruz v. Ortho Pharmaceutical Corp., 
    619 F.2d 902
    , 905 (1st Cir. 1980).
    We   think  that   Tak   How's  unprompted   June  1993
    correspondence  with Kiddie Products,  which led directly  to the
    ill-fated  Hong  Kong  trip  in  September  1993,  was  at  least
    minimally sufficient  to satisfy this requirement.  The June 1993
    correspondence contained promotional  materials from the  Holiday
    Inn  designed to further entice Kiddie Products employees to stay
    at the  hotel.  Even  if it may be  said that the  materials were
    -18-
    sent  as  part  of  an  on-going  relationship  between  the  two
    companies  that was originally instigated by Kiddie Products, the
    continued correspondence  by Tak  How to  Massachusetts does  not
    amount to  the kind  of unilateral action  that makes  the forum-
    state  contacts involuntary.   Tak  How had an  obvious financial
    interest in  continuing business  with Kiddie  Products, and  the
    June 1993  correspondence is  the best example  of an  unprompted
    solicitation designed  to facilitate that  business relationship.
    In   order  to  be  subject  to  Massachusetts'  jurisdiction,  a
    defendant need  only have  one contact with  the forum  state, so
    long as that contact is  meaningful.  McGee v. International Live
    Ins. Co., 
    355 U.S. 220
    , 223; Burger King, 
    471 U.S. at
    475 n.18.
    Whether  prompted  or  unprompted, Tak  How's  on-going
    correspondence and relationship with Kiddie Products, designed to
    bring   Massachusetts   residents   into   Hong  Kong,   rendered
    foreseeable the possibility  of being haled into  a Massachusetts
    court.    That  Tak  How  might  have  to  defend  itself  in   a
    Massachusetts  court is certainly foreseeable based on its direct
    correspondence  with Kiddie Products, but its other contacts with
    Massachusetts reveal an even more substantial attempt by  Tak How
    to  purposefully  avail  itself of  the  privilege  of conducting
    business activities in  the state:  Tak How  advertised its hotel
    in  national and  international publications  that circulated  in
    Massachusetts; it solicited by  direct mail some of  its previous
    guests residing in Massachusetts; and Tak How listed its hotel in
    various  hotel guides used  at travel agencies  in Massachusetts.
    -19-
    Exercising  jurisdiction  is   appropriate  where  the  defendant
    purposefully  derives  economic  benefits  from  its  forum-state
    activities.  Pritzker, 42 F.3d  at 61-62 (citing Burger King, 
    471 U.S. at 476
    ).
    C.  The Gestalt Factors
    Our conclusion that minimum contacts exist in this case
    does  not end  the inquiry.   Personal  jurisdiction may  only be
    exercised if  it comports with traditional notions  of "fair play
    and substantial justice."   International Shoe, 
    326 U.S. at 320
    .
    Out of  this  requirement,  courts  have developed  a  series  of
    factors that bear on the  fairness of subjecting a nonresident to
    a  foreign tribunal.   Burger  King,  
    471 U.S. at 477
    ;  Pleasant
    Street,  
    960 F.2d at 1088
    .    These  "gestalt factors"  are  as
    follows:
    (1) the defendant's  burden of appearing,
    (2)   the  forum   state's  interest   in
    adjudicating   the   dispute,   (3)   the
    plaintiff's    interest   in    obtaining
    convenient and effective  relief, (4) the
    judicial system's  interest in  obtaining
    the  most  effective  resolution  of  the
    controversy, and (5) the common interests
    of    all    sovereigns    in   promoting
    substantive social policies.
    
    Id.
     (citing Burger  King, 
    471 U.S. at 477
    ).  The purpose  of the
    gestalt factors  is to  aid  the court  in achieving  substantial
    justice, particularly where the minimum contacts question is very
    close.    In  such  cases,   the  gestalt  factors  may  tip  the
    constitutional  balance.   Ticketmaster,  
    26 F.3d at 209
    .   The
    Supreme  Court's decision in  Asahi Metal Indus.  Co. v. Superior
    -20-
    Court, 
    480 U.S. 102
    , is  one  such example.     In  Asahi,  the
    question of minimum contacts divided  the Court, but eight of the
    Justices agreed  that exercising personal jurisdiction  would not
    comport with notions of fair  play and substantial justice.  This
    Court has thus  adopted a sliding scale approach:   "[T]he weaker
    the plaintiff's showing on the first  two prongs (relatedness and
    purposeful availment), the less a defendant need show in terms of
    unreasonableness to  defeat jurisdiction."  Ticketmaster, 
    26 F.3d at 210
    .   The  reverse is  equally  true:   a strong  showing of
    reasonableness may  serve to fortify  a more marginal  showing of
    relatedness and  purposefulness.   See 
    id.
      (citing Donatelli  v.
    National Hockey  League, 893 F.2  459, 465 (1st Cir.  1990)); see
    also Sawtelle, 
    70 F.3d at 1396
    .
    1.  The Burden of  Appearance.  It would undoubtedly be
    burdensome for  Tak How to  defend itself in Massachusetts:   Tak
    How's only  place of business  is in Hong  Kong.  This  Court has
    recognized,  however, that it  is almost always  inconvenient and
    costly  for  a  party  to litigate  in  a  foreign  jurisdiction.
    Pritzker, 
    42 F.3d at 64
    .  Thus for this particular gestalt factor
    to have  any significance,  the defendant  must demonstrate  that
    "exercise of jurisdiction in the present circumstances is onerous
    in  a special,  unusual,  or  other constitutionally  significant
    way."  
    Id.
      Tak How alleges  nothing special or unusual about its
    situation beyond the ordinary cost and inconvenience of defending
    an action  so far  from its place  of business.   Under Pritzker,
    -21-
    that is not enough:  it simply cannot be the case that every Hong
    Kong corporation is  immune from suit in Massachusetts.   But see
    Ticketmaster,   
    26 F.3d at 210
      (noting  the   importance  of
    considering  the distance  the defendant  must  travel in  giving
    weight to this  factor in the analysis).   We are also  persuaded
    that the burden on Tak How will be minimized by, for example, the
    availability of transcripts  from the Coroner's Court for  use in
    the Massachusetts proceeding.
    We have also noted that  the burden of appearance is an
    important gestalt factor  primarily because it allows  a court to
    guard against harassing litigation.  Ticketmaster, 
    26 F.3d at
    211
    (citing  Gulf Oil  Corp. v. Gilbert,  
    330 U.S. 501
    ,  508)).  Were
    there any  indication in the  record that the Nowaks  brought the
    present  suit to  harass Tak  How,  the burden  of appearance  in
    Massachusetts might weigh in Tak How's favor; however, the record
    does not so indicate.
    2.  Interest of  the Forum.  Although a forum state has
    a significant interest in obtaining jurisdiction over a defendant
    who causes tortious  injury within its borders,  Ticketmaster, 
    26 F.3d at 211
    , that  interest  is  diminished  where  the  injury
    occurred outside  the forum  state.  Sawtelle,  
    70 F.3d at 1395
    .
    Nonetheless, our task is not  to compare the interest of  the two
    sovereigns -- the place  of the injury and forum state  -- but to
    determine whether the forum state has an interest.  
    Id.
      While it
    is true that the injury in this case occurred in Hong Kong, it is
    -22-
    equally true (unlike Sawtelle) that significant events took place
    in Massachusetts giving  it an interest in this  litigation.  Tak
    How  solicited business  in the  state.   As  the district  court
    noted,  Massachusetts has  a strong  interest  in protecting  its
    citizens  from out-of-state solicitations  for goods  or services
    that prove to be unsafe, and it also has an interest in providing
    its citizens  with a  convenient forum in  which to  assert their
    claims.   Burger King,  
    471 U.S. at 473
    .   Given the forum-state
    activities  that took  place  prior  to  Mrs. Nowak's  death,  we
    conclude that Massachusetts  has a strong interest  in exercising
    jurisdiction even though the injury took place in Hong Kong.
    3.    The  Plaintiffs' Convenience.    This  Court must
    accord deference  to the Nowaks' choice of a Massachusetts forum.
    See,  e.g., Foster-Miller,  
    46 F.3d at 151
    .   Regardless,  it is
    obvious that  a Massachusetts  forum is more  convenient for  the
    Nowaks  than another  forum,  particularly  a  Hong  Kong  forum.
    Further, there  exists substantial  doubt that  the Nowaks  could
    adequately resolve  the dispute in  Hong Kong:  Hong  Kong's laws
    regarding contingency fees and posting of security bonds with the
    court  make litigation  economically onerous for  plaintiffs, and
    the future of Hong Kong's political system is also uncertain.
    4.  The Administration of Justice.  This factor focuses
    on the judicial system's interest in obtaining the most effective
    resolution of  the controversy.   Usually this factor is  a wash,
    -23-
    Ticketmaster, 
    26 F.3d at 211
    ;  Sawtelle, 
    70 F.3d at 1395
    ,  but in
    one case we held that preventing piecemeal litigation might favor
    one jurisdiction over another.  Pritzker, 
    42 F.3d at 64
    .  Tak How
    argues  that a Massachusetts action would require the application
    of Hong Kong law, the use of interpreters, and the transportation
    of  key  witnesses  from  Hong  Kong  that  are  not  subject  to
    compulsory  process.   On the  other  hand, the  Nowaks point  to
    possible political instability in Hong Kong as the British Colony
    prepares  to revert  to Chinese  sovereignty.   Interpreters  and
    transportation of  witnesses would  likely also  be necessary  in
    Hong   Kong.    We  conclude  that   the  question  of  efficient
    administration  of justice favors  a Massachusetts forum.   Given
    the likelihood that the Nowaks would face great obstacles in Hong
    Kong due to possible political  instability, as well as Hong Kong
    laws  on contingency fees and security bonds, efficiency concerns
    require a Massachusetts  forum.  See United Elec.  Workers v. 163
    Pleasant St. Corp.,  
    987 F.2d 39
    , 46-47 (1st  Cir. 1993) (finding
    that fourth gestalt factor weighed against a foreign jurisdiction
    where "it  is  far from  clear that  there will  be any  judicial
    resolution,  let alone the most effective judicial resolution, of
    this   controversy"  if   the   case   could   not   proceed   in
    Massachusetts).
    5.   Pertinent  Policy Arguments.    The final  gestalt
    factor addresses  the interests  of the  affected governments  in
    substantive  social policies.   Massachusetts has an  interest in
    -24-
    protecting  its citizens from out-of-state providers of goods and
    services as well as affording  its citizens a convenient forum in
    which to bring their claims.  These interests are best  served by
    the exercise  of  jurisdiction in  Massachusetts.   On the  other
    hand, Hong Kong has an interest in protecting visitors to promote
    and  preserve its tourism industry, in protecting its businesses,
    and  in providing all parties with a  convenient forum.  Only one
    of Hong Kong's interests -- protecting its businesses -- might be
    compromised  by  a  Massachusetts   forum,  while  Massachusetts'
    primary  interest  --   protecting  its  citizens  --   might  be
    compromised by  a Hong Kong  forum.   We thus  conclude that  the
    final Gestalt factor tips only slightly in the Nowaks' favor.
    On balance, we think the gestalt factors weigh strongly
    in  favor  of  a   Massachusetts  forum.    When  considered   in
    combination with the  Nowaks' adequate showing  on the first  two
    prongs of the constitutional test, we think that, on the specific
    facts of this case, the exercise of jurisdiction in Massachusetts
    is reasonable and does  not offend the notions  of fair play  and
    substantial  justice.    The  district  court therefore  properly
    denied  Tak How's  Rule 12(b)(2)  motion to  dismiss for  lack of
    personal jurisdiction.
    III.
    Tak  How  next  appeals the  denial  of  its motion  to
    dismiss  for forum  non conveniens.   The  doctrine of  forum non
    conveniens permits  a trial court,  on a discretionary  basis, to
    -25-
    dismiss  a case  where an  alternative  forum is  a available  in
    another country  that is fair  to the  parties and  substantially
    more convenient for them or the courts.  Howe v.  Goldcorp Invs.,
    Ltd., 
    946 F.2d 944
    , 947 (1st  Cir. 1991), cert. denied, 
    502 U.S. 1095
    .   Application  of the  doctrine is  committed to  the sound
    discretion  of  the  trial  court,  whose decision  will  not  be
    reversed absent a clear abuse of discretion.  Mercier v. Sheraton
    Int'l, Inc.,  
    981 F.2d 1345
    ,  1349 (1st Cir. 1992)  (Mercier III)
    (appeal  after remand  of Mercier II,  infra; we  have previously
    referred to  the district  court's opinion  as Mercier  I), cert.
    denied, 
    508 U.S. 912
    .   This Court finds an  abuse of discretion
    only where the  district court (1) failed to  consider a material
    factor, (2) substantially relied on an immaterial  factor, or (3)
    assessed  the appropriate factors  but clearly erred  in weighing
    those factors.   Mercier v.  Sheraton Int'l, Inc., 
    935 F.2d 419
    ,
    423  (1st  Cir. 1991)  (Mercier  II).   Since there  is  a strong
    presumption in favor of a plaintiff's forum choice, the defendant
    must  bear the  burden of  proving  both the  availability of  an
    adequate alternative forum and that considerations of convenience
    and  judicial efficiency strongly  favor litigating the  claim in
    the alternative forum.  
    Id. at 423-424
    ; Mercier III, 
    981 F.2d at 1349
    .
    We  have  emphasized  that the  doctrine  of  forum non
    conveniens  is  used  to  avoid  "serious  unfairness"  and  that
    plaintiff's  choice of  a forum  will  be disturbed  only rarely.
    Howe, 
    946 F.2d at
    950 (citing Piper  Aircraft Co. v.  Reyno, 454
    -26-
    U.S.  235, 259;  Gulf Oil Corp.  v. Gilbert, 
    330 U.S. 501
    , 507).
    The Supreme Court has provided a list of relevant considerations.
    "Private interest"  factors include  relative ease  of access  to
    sources of proof, availability of compulsory process, comparative
    trial  costs,  ability  to enforce  a  judgment,  "and  all other
    practical problems that  make trial of  a case easy,  expeditious
    and inexpensive."   Gilbert, 
    330 U.S. at 508
    .   "Public interest"
    factors  include  the  practical  difficulties  of  unnecessarily
    imposing upon  a busy court  the obligation to  hear a case  more
    fairly  adjudicated elsewhere, the imposition on jurors called to
    hear a  case that has  no relation  to their  community, and  the
    familiarity of the court with applicable laws.  
    Id. at 508-509
    .
    One  final principle informs our analysis in this case.
    The Supreme Court has stated that,
    Where  there are  only two  parties  to a
    dispute, there  is  good  reason  why  it
    should be  tried in the  plaintiff's home
    forum  if that has  been his choice.   He
    should not  be deprived  of the  presumed
    advantages  of   his  home   jurisdiction
    except  upon  a  clear  showing of  facts
    which   either    (1)   establish    such
    oppressiveness   and   vexation    to   a
    defendant as to be  out of all proportion
    to plaintiff's convenience,  which may be
    shown to be slight or nonexistent, or (2)
    make   trial   in    the   chosen   forum
    inappropriate  because of  considerations
    affecting the court's  own administrative
    or legal problems.
    Koster v. Lumbermens Mut. Co., 
    330 U.S. 518
    , 524.
    Based on  these principles, we  are unable to  say that
    the district  court  abused  its discretion.    Tak  How's  first
    argument is  that  the district  court failed  to articulate  its
    -27-
    reasons for  denying the motion to dismiss.   It is true that the
    district judge  chose to  rule on the  motion orally  rather than
    issue a written opinion; however, it is apparent from the hearing
    transcript  that the judge  considered relevant factors.   Before
    ruling on  the motion,  the judge  questioned  counsel about  the
    plaintiffs'  right to  have a  jury  trial in  Hong Kong,  and he
    stated  that granting the  motion would be  outcome determinative
    because,  as a  practical matter  and due  to additional  burdens
    under Hong Kong laws,  it would be very difficult  for the Nowaks
    to bring suit there.  The  hearing transcript is certainly not as
    detailed  as  the  written  opinion  denying  the  jurisdictional
    motion, but the court was entitled to rule on the motion orally.
    The  question here is whether the district court failed
    to consider  a material factor  or failed to correctly  weigh the
    factors.   Given  that Tak  How  has the  burden  of proving  the
    elements of  forum non  conveniens, we shall  review the  factors
    alleged to justify dismissal that  Tak How has put forth, bearing
    in mind that  Koster, supra, places a heavy  burden on defendants
    where,  as here,  plaintiffs brought  suit in  their home  forum.
    There is no question that Hong Kong is an available forum, as Tak
    How is subject to  service of process in Hong Kong.   Mercier II,
    
    935 F.2d at 424
    .   There also appears to be  no dispute that Hong
    Kong would provide an adequate forum in the sense that its courts
    recognize a similar cause of action.   Tak How next contends that
    the private interest factors of Gilbert, 
    supra,
     weigh in favor of
    a Hong Kong  forum:  it notes  that it would bear  the expense of
    -28-
    transporting witnesses to  the United States, that  it might face
    difficulty in  joining third-party defendants in  a Massachusetts
    court, and that a Hong Kong court might not enforce  the judgment
    of a  Massachusetts court.   These factors do not  constitute the
    type   of  "oppressiveness  and   vexation"  required  by  Koster
    disproportionate  to the Nowaks'  inconvenience of suing  in Hong
    Kong.  The Nowaks  would also have to transport witnesses to Hong
    Kong and later seek to  enforce a foreign judgment in their  home
    state.  In addition, the Nowaks point to private interest factors
    that weigh in  their favor:  they would  face financial obstacles
    because Hong  Kong law  prohibits contingent  fee agreements  and
    requires that  they deposit  an amount equal  to Tak  How's costs
    with  the  court;  also, possible  political  instability  in the
    region could add further difficulties to litigation in Hong Kong.
    Regardless  of  the difficulties  the Nowaks  might face  in Hong
    Kong,  it is  enough that  Tak How  failed to  demonstrate either
    oppressiveness to itself or only a slight or nonexistent interest
    in convenience on the Nowaks' part.  Koster, 330 U.S. at 524.
    Nor  is Tak  How able  to  demonstrate public  interest
    factors  that  make  trial in  Massachusetts  inappropriate.   It
    points to the fact that Massachusetts choice-of-law rules require
    application of Hong Kong law, and that a Hong Kong court would be
    "more at home" with such laws.  This concern is not sufficient to
    overcome  the presumption in  favor of plaintiffs'  chosen forum.
    This  Court  has previously  noted  that  "the  task of  deciding
    foreign  law [is]  a chore  federal courts  must often  perform."
    -29-
    Mercier III, 
    981 F.2d at 1357
     (quoting Manu Int'l, S.A.  v. Avon
    Prods., Inc., 
    641 F.2d 62
    , 68 (2d Cir. 1981)).  We therefore give
    this factor  little weight.   
    Id.
       Tak  How points  to no  other
    public interest factor that weighs against a Massachusetts forum.
    -30-
    IV.
    For  the   foregoing  reasons,  the   district  court's
    decision  to  deny Tak  How's  motions  to  dismiss for  lack  of
    personal jurisdiction and on the grounds of  forum non conveniens
    is AFFIRMED.
    -31-