Shorette v. Rite Aid ( 1998 )


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  •           UNITED STATES COURT OF APPEALS
    FOR THE FIRST CIRCUIT
    No. 98-1005
    PETER W. SHORETTE, SR.,
    Plaintiff, Appellant,
    v.
    RITE AID OF MAINE, INC.,
    Defendant, Appellee.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF MAINE
    [Hon. Eugene W. Beaulieu, U.S. Magistrate Judge]
    Before
    Torruella, Chief Judge,
    Cyr, Senior Circuit Judge,
    and Stahl, Circuit Judge.
    Arthur J. Greif, with whom Charles E. Gilbert III and Gilbert Law
    Offices, P.A. were on brief for appellant.
    Anne M. Carney, with whom Jonathan W. Brogan and Norman, Hanson &
    DeTroy were on brief for appellee.
    September 14, 1998
    CYR, Senior Circuit Judge.  Peter W. Shorette, Sr.,
    appeals from the district court judgment which dismissed his age
    discrimination claim against his former employer, Rite Aid of
    Maine, Inc. ("Rite Aid").  We affirm.
    I
    BACKGROUND
    For nearly thirty years Shorette worked as a store
    manager for LaVerdiere Drug Stores ("LaVerdiere").  In 1994, Rite
    Aid, a LaVerdiere competitor, constructed a new store across the
    street from the LaVerdiere store which Shorette managed in
    Fairfield, Maine.  Later that year Rite Aid acquired LaVerdiere,
    and converted all seventy-four LaVerdiere stores into Rite Aid
    stores.  Shorette, then 60 years of age, was receiving an annual
    salary of $31,000 at the time, whereas Rite Aid store managers
    received roughly $25,000.  Unlike LaVerdiere store managers,
    moreover, all Rite Aid store managers were provided in-store
    computer systems with which to perform various managerial
    functions, such as inventory and payroll.  After the LaVerdiere
    takeover, Rite Aid advised all former LaVerdiere managers that it
    would retain them as managers, and train them on the Rite Aid
    computer system.  Since the Fairfield store which Shorette managed
    was next door to the newly constructed Rite Aid store, and
    therefore redundant, it was slated for closure.  Before the
    Fairfield store closed, however, Rite Aid brought in a temporary
    computer setup in order to provide Shorette and his staff with six
    days of in-store training.  Thereafter, Rite Aid transferred
    Shorette's staff to the new Rite Aid store, leaving Shorette alone
    to man the old store until it was closed one month later.  Finally,
    during this interim period Shorette and other former LaVerdiere
    managers attended a one-day computer training class.
    After the old store closed, Rite Aid transferred Shorette
    to its Augusta store as an "assistant manager" or "manager trainee"
    until such time as a new managership became available.  During this
    period, Shorette continued to receive his $31,000 annual salary,
    while the Augusta store manager, Charles Pattershall, instructed
    him on how to perform managerial tasks on the computer.  After
    three months, however, Pattershall reported to Rite Aid District
    Manager Thurston Gilman that Shorette had been able to make little
    progress.  In December 1994, Gilman met with Shorette and informed
    him that computer proficiency was an essential function for all
    Rite Aid store managers.  Although Pattershall resumed the training
    effort with Shorette, he reported little headway.
    One month later Gilman transferred Shorette to the Rite
    Aid store in Waterville, whose manager, Wayne Cyrway, was a former
    LaVerdiere store manager who had proven especially adept at
    training store managers on the Rite Aid computer system.  After
    initially observing that Shorette had poor computer skills, Cyrway
    determined to start "from scratch," and provided Shorette with one-
    on-one, in-store computer training for up to twenty hours weekly.
    Over the next three months, James Lucier, the Rite Aid human
    resources manager, checked with Cyrway, who reported that Shorette
    seemed unable to absorb and retain the rudimentary concepts of
    computer operation.
    In April 1995, Lucier informed Cyrway that Rite Aid had
    decided to discontinue training Shorette for a store managership
    due to Shorette's continued inability to learn the Rite Aid
    computer system.  Lucier asked Cyrway if he would be willing to
    take Shorette on at the Augusta store as his key cashier, a lower-
    paying position which required less computer proficiency.  Cyrway
    agreed.  The next day Lucier met with Shorette to inform him that
    Rite Aid could not "afford" to retain him any longer as an assistant
    manager.  After he was given the choice of resigning or being
    demoted to key cashier, Shorette elected to resign.
    In due course Shorette filed a five-count complaint
    against Rite Aid in Maine superior court, which Rite Aid removed to
    federal district court.  The complaint alleged, inter alia, that
    Rite Aid deliberately forced Shorette to resign because of his age,
    in violation of the Age Discrimination in Employment Act (ADEA), 29
    U.S.C.  621 et seq..  After discovery had been completed, Rite
    Aid successfully moved for summary judgment on all counts and
    Shorette appealed.
    II
    DISCUSSION
    Shorette contends that he adduced adequate evidence to
    generate a trialworthy issue as to whether Rite Aid forced him to
    resign because of his age in violation of the ADEA.  At all times
    ADEA plaintiffs bear the burden of proving that their employer
    discriminated against them on account of their age.  See Hidalgo v.
    Overseas Condado Ins. Agencies, Inc., 
    120 F.3d 328
    , 332 (1st Cir.
    1997); Sanchez v. Puerto Rico Oil Co., 
    37 F.3d 712
    , 723 (1st Cir.
    1994).  Hence, at the summary judgment stage Rite Aid could prevail
    only if Shorette failed to adduce sufficient evidence from which a
    rational factfinder could return a verdict in his favor, seeCelotex Corp. v. Catrett, 
    477 U.S. 317
    , 322-23 (1986); American
    Airlines, Inc. v. Cardoza-Rodriguez, 
    133 F.3d 111
    , 116 (1st Cir.
    1998), without resorting to "conclusory allegations, improbable
    inferences, and unsupported speculation," Medina-Munoz v. R.J.
    Reynolds Tobacco Co., 
    896 F.2d 5
    , 8 (1st Cir. 1990).
    Absent direct evidence of discriminatory intent, an ADEA
    plaintiff may present circumstantial evidence pursuant to the
    familiar three-stage, burden-shifting paradigm.  See Woodman v.
    Haemonetics Corp., 
    51 F.3d 1087
    , 1091 (1st Cir. 1995).  At the
    first stage, the plaintiff employee must make a prima faciedemonstration that he:  "(1) was at least forty years of age, (2)
    met the employer's legitimate job performance expectations, (3)
    experienced adverse employment action, and (4) was replaced by a
    person with roughly equivalent job qualifications."  
    Hidalgo, 120 F.3d at 332
    (citation omitted).  Once established, the prima faciecase raises a presumption that the employer was motivated by
    discriminatory animus.  
    Id. at 334.
     The burden of production then
    shifts to the employer to articulate  though not to prove  a
    legitimate nondiscriminatory basis for its employment decision.
    
    Id. Once the
    employer meets its limited burden of production, the
    presumption of discrimination generated by the prima facie case is
    stricken from the calculus, and the burden returns to the employee
    to prove not only (1) that the reason the employer articulated for
    the challenged employment action was a pretext or sham, but (2)
    that its real reason was the employee's age.  
    Id. at 335.
     Thus,
    "[i]n pursuing [the third-stage] inquiry, we focus on whether the
    employer believed that its proffered reason was credible.  That is,
    [plaintiff] must do more than cast doubt on the rationale proffered
    by the employer, the 'evidence must be of such strength and quality
    as to permit a reasonable finding that the . . . [termination] was
    obviously or manifestly unsupported.'" Ruiz v. Posadas de San Juan
    Assocs., 
    124 F.3d 243
    , 248 (1st Cir. 1997) (emphasis added)
    (citations omitted).
    A.   Direct Evidence of Discriminatory Animus
    Shorette maintains that various remarks by Rite Aid
    managers amounted to direct evidence of Rite Aid's age-based
    animus.  First, around the time Rite Aid acquired LaVerdiere,
    Shorette's district manager, Roland Hughes, asked Shorette how old
    he was and when he planned to retire.  Assuming as much, this is
    not only a textbook example of an isolated remark which
    demonstrates nothing, but Shorette was not able to state whether
    Hughes made the statement before or after the Rite Aid takeover.
    Consequently, it is impossible to impute the remark to Rite Aid.
    Moreover, even assuming the remark was made after the Rite Aid
    takeover, Shorette adduced no evidence that Hughes had authority to
    determine whether Shorette was to be retained by Rite Aid, nor that
    Hughes played any role in the decision to demote Shorette to key
    cashier.  See Santiago v. Canon U.S.A., Inc., 
    138 F.3d 1
    , 6 n.8
    (1st Cir. 1998) (noting that "stray remarks in the workplace . . .
    , statements by nondecisionmakers, or statements by decisionmakers
    unrelated to the decisional process itself" normally are
    insufficient to prove employer's discriminatory animus) (citation
    omitted); 
    Medina-Munoz, 896 F.2d at 10
    .
    Second, Wayne Cyrway twice advised Shorette and his wife:
    "[Y]ou have a perfect case of age discrimination, and you'd be
    crazy not to pursue it."  Shorette insists that these statements
    support a rational inference that Cyrway had been privy to Rite
    Aid's decisionmaking processes and enabled Cyrway to acquire some
    undisclosed information regarding the alleged discriminatory
    rationale which motivated Rite Aid to demote Shorette.  We
    conclude, however, that Shorette adduced insufficient evidence to
    permit the attribution of Cyrway's remarks to Rite Aid.
    In Connell v. Bank of Boston, 
    924 F.2d 1169
    (1st Cir.
    1991), a bank officer attested that the defendant bank had intended
    to eliminate more senior employees than younger employees during a
    planned reduction-in-force.  We identified three reasons for
    holding the evidence insufficient to withstand the bank's motion
    for summary judgment.  First, the plaintiff had adduced no evidence
    that the affiant had participated in the bank's decisionmaking
    process with respect to the reduction-in-force.  Second, the
    plaintiff offered no other specific evidence as to how the affiant
    might have learned the true intent of the bank's decisionmakers.
    Finally, in contravention of Federal Rule of Evidence 701, the
    affiant, a lay witness, testified to his personal opinion on the
    ultimate legal issue in the case  whether the bank acted with
    discriminatory intent.  
    Id. at 1177-78
    & n.7.
    The remark attributed to Cyrway is similarly flawed.
    Cyrway repeatedly disavowed any participation in Rite Aid's
    decisions to employ or discharge store managers, and in its
    decision to demote Shorette.  As one might expect, the individual
    store managers had authority over their respective stores and
    staffs, but made neither company-wide policy nor employment
    decisions regarding other store managers.  Instead, Cyrway simply
    reported Shorette's progress, then learned of Rite Aid management
    decisions after the fact.  Thus, absent any evidentiary basis for
    inferring that Cyrway took part in meetings or discussions at a
    decisionmaking level, Shorette would have the jury indulge in
    speculation.  See 
    Hidalgo, 120 F.3d at 338
    (in proving an ADEA
    claim, "[o]ptimistic conjecture . . . or hopeful surmise will not
    suffice"); 
    Medina-Munoz, 896 F.2d at 8
    .  Even viewed most favorably
    to Shorette, however, this evidence strongly suggests that Cyrway's
    remarks simply represented an uninformed lay judgment that Shorette
    might be able to present a circumstantial case of discriminatory
    animus.  Absent any suggestion or evidence that he was an expert on
    employment discrimination claims, Cyrway's lay opinion as to
    whether the circumstantial evidence suggested that Rite Aid
    harbored a discriminatory animus  the ultimate legal issue in the
    case  in all likelihood would have been inadmissible at trial.
    See Casas Office Machs., Inc. v. Mita Copystar Am., Inc., 
    42 F.3d 668
    , 681 (1st Cir. 1994) (noting that, "[u]nder [Federal] Rule [of
    Civil Procedure] 56(e), affidavits supporting or opposing summary
    judgment must set forth facts that would be admissible inevidence") (emphasis added).
    B.   Indirect Evidence of Discriminatory Animus
    Absent direct evidence of discriminatory intent, Shorette
    was forced to resort to circumstantial evidence.  For present
    purposes we assume arguendo (albeit dubiously) that Shorette
    established a prima facie case.  Further, Rite Aid plainly
    articulated a nondiscriminatory reason for demoting Shorette: his
    inability to achieve adequate computer proficiency.  Thus, we focus
    on whether Shorette adduced sufficient evidence from which a
    rational factfinder could have inferred both that Rite Aid's
    articulated reason was a pretext, i.e., "obviously or manifestly
    unsupported," 
    Ruiz, 124 F.3d at 248
    , and that its real reason for
    demoting Shorette was an age-based animus.  See 
    Hidalgo, 120 F.3d at 335
    .
    The patchwork of circumstantial evidence presented by
    Shorette fails to limn pretext, let alone discriminatory intent.
    On the other hand, the principal witnesses for Rite Aid
    Pattershall and Cyrway  described in great detail Shorette's
    inability to develop even minimal computer proficiency after six
    months of intensive on-site training, and hence his inability to
    perform core job functions required of all Rite Aid store managers.
    Nor did Shorette adduce competent evidence to rebut these
    assessments of his computer aptitude.  Although Shorette disputed
    these assessments, his personal opinion regarding his own job
    qualifications is not sufficiently probative on the issue of
    pretext.  See Holifield v. Reno, 
    115 F.3d 1555
    , 1565 (11th Cir.
    1997) ("The inquiry into pretext centers upon the employer's
    beliefs, and not the employee's own perceptions of his
    performance."); Ost v. West Suburban Travelers Limousine, Inc., 
    88 F.3d 435
    , 441 (7th Cir. 1996) ("It is well settled, however, that
    a plaintiff's own opinions about her work performance or
    qualifications do not sufficiently cast doubt on the legitimacy of
    her employer's proffered reasons for its employment actions.");
    Evans v. Technologies Applications &  Serv. Co., 
    80 F.3d 954
    ,
    960-61 (4th Cir. 1996) ("'It is the perception of the decision
    maker which is relevant,' not the self-assessment of the
    plaintiff.") (citation omitted); Shapolia v. Los Alamos Nat'l Lab.,
    
    992 F.2d 1033
    , 1039 (10th Cir. 1993) (same).  The record contains
    no evidence whatsoever that Rite Aid ever believed that Shorette
    had acquired adequate computer skills.
    Shorette nevertheless attempts to bootstrap by relating
    every instance in which he believes he received less favorable
    treatment than other former LaVerdiere store managers.  For
    example, he contends that (1) Rite Aid sabotaged his computer
    training from the outset by installing an obsolete computer in the
    Fairfield store, while equipping other former LaVerdiere stores
    with new computer systems;  (2) he was the only LaVerdiere store
    manager over age 60, and the only one who was "demoted" to assistant
    manager; (3) the demotion violated Rite Aid's policy of not hiring
    an assistant manager until it had a specific store managership
    available; and (4) Rite Aid did not provide him with a permanent
    engraved name tag, even though its policy was to provide them to
    managers and assistant managers.  These contentions are unavailing,
    however, since the challenged actions are entirely compatible with
    the nondiscriminatory rationale offered by Rite Aid.  See Goldmanv. First Nat'l Bank of Boston, 
    985 F.2d 1113
    , 1120 (1st Cir. 1993)
    (noting that ADEA plaintiff could not rely solely on employer
    conduct for which there was an age-neutral explanation).
    First, Rite Aid slated the Fairfield store for closure
    because it was located right next to its newly constructed Rite Aid
    outlet, for which Rite Aid had hired a manager prior to the
    LaVerdiere takeover.  Thus, Rite Aid reasonably could not be
    expected to install a new computer in a store scheduled to close
    within a matter of weeks.  In all events, whatever probative force
    this evidence may have is greatly outweighed by the subsequent
    transfer of Shorette to the Rite Aid stores in Augusta and
    Waterville, where he was provided with more than six monthstraining on a new computer system.
    Second, notwithstanding the record citations in
    Shorette's appellate brief, see Fed. R. App. P. 28(a)(4), he failed
    to adduce competent evidence that he was either the only former
    LaVerdiere store manager whose store was closed after the takeover,
    or the only one Rite Aid temporarily "demoted" to assistant manager.
    Rather, Shorette testified that he was "the only one [viz.,
    LaVerdiere store manager] in the Waterville area that was 60 years
    old or older" who was demoted.  (Emphasis added.)  This tiny
    statistical sampling proves too little, however.  See, e.g.,
    LeBlanc v. Great Am. Ins. Co., 
    6 F.3d 836
    , 849 (1st Cir. 1993)
    (noting that, in disparate-treatment ADEA case, "'a small
    statistical sample carries little or no probative force to show
    [age] discrimination'") (citation omitted); see also DeNovellis v.
    Shalala, 
    135 F.3d 58
    , 65 (1st Cir. 1998) (same).  Nor is there
    other evidence of pertinent company-wide statistics.
    Third, the alleged Rite Aid policy of hiring manager
    trainees only when a specific store-managership opened up is a red
    herring, since the LaVerdiere takeover presented an entirely
    different scenario:  the need to close one store and thereby
    eliminate one store-managership.  That is to say, Shorette was not
    "hired" as an assistant manager, but merely reassigned on a
    temporary basis due to the Fairfield-store closure.  Shorette
    adduced no evidence of any company policy for dealing with that
    distinct eventuality, nor is it in any sense unreasonable or
    suspect that Rite Aid would assign a displaced store manager to an
    assistant-managership on a temporary basis until another store-
    managership became available.
    Fourth, even assuming that the failure to provide
    Shorette with a name tag could support an attenuated inference that
    Rite Aid knew ab initio (i.e., before Shorette's inability to
    develop the required computer skills became known) that it planned
    eventually to force him out of the company because of his age, such
    a lapse is equally consistent with a nondiscriminatory intent.  For
    example, because the Fairfield store was closing, and Shorette was
    about to embark on a transitory reassignment, it would be entirely
    reasonable to defer the issuance of a permanent name tag until
    Shorette once again could be appointed a permanent manager.
    Indeed, more fundamentally Shorette presented no evidence from
    which it might be inferred that the failure to issue him a name tag
    during the LaVerdiere takeover was anything other than an
    oversight, much less an intentional discriminatory act.
    Shorette points also to evidence that Rite Aid
    contemporaneously hired younger persons as store managers (e.g.,
    the manager of its new Fairfield Rite Aid store), or as manager
    trainees in the Augusta store.  Importantly, however, Rite Aid had
    hired the manager of its new Fairfield Rite Aid before the
    LaVerdiere takeover, and plainly was under no obligation to offer
    that store-managership to Shorette.  See Pages-Cahue v. Iberia
    Lineas Aereas de Espana, 
    82 F.3d 533
    , 538-39 (1st Cir. 1996)
    (employers have no obligation under ADEA to dismiss younger worker
    so as to create job opening for older plaintiff).
    Shorette's anecdotal evidence that Rite Aid hired two
    manager trainees after the LaVerdiere takeover is flawed as well.
    That these two manager trainees were in their 20's and 30's reveals
    nothing statistically meaningful about Rite Aid's company-wide
    hiring practices.  For all the record discloses, these two trainees
    may have been the only young persons Rite Aid hired during this
    period.  See 
    Goldman, 985 F.2d at 1119
    (such anecdotal evidence
    does not give rise to an inference that older employees were
    "disproportionately affected" by an employer's actions, "much less
    that age discrimination motivated their dismissal"); see 
    alsoLeBlanc, 6 F.3d at 848-49
    (noting various flaws and lapses in ADEA
    plaintiff's sketchy statistical information).  Nor did Shorette
    attempt to show that either of the manager trainees went on to
    become a store manager, thereby displacing him, see supra note 3,
    nor adduce any evidence that either trainee was either equally or
    less proficient than Shorette in operating the Rite Aid computer
    system, thus equally or less qualified for a store-manager
    position.  See Testerman v. EDS Tech. Prods. Corp., 
    98 F.3d 297
    ,
    305 (7th Cir. 1996) (noting that such evidence might be probative
    of pretext); 
    Hidalgo, 120 F.3d at 332
    (noting that fourth prong of
    prima facie case requires plaintiff to prove that "[he] was
    replaced by a person with roughly equivalent job qualifications").
    Finally, Shorette argues that Rite Aid failed to abide by
    its established policy contemporaneously to document trainees'
    deficiencies in formal Trainee Progress Reports, and instead had
    Pattershall and Cyrway write up their assessments of his computer
    skills as informal notes after Shorette brought suit.  See, e.g.,
    Futrell v. J.I. Case, 
    38 F.3d 342
    , 349 (7th Cir. 1994) (employer's
    failure to follow contemporaneous procedure, and later attempts to
    make it falsely appear that its reasons predated its employment
    action, may be evidence of discriminatory intent).  From this
    premise, Shorette would have a factfinder infer that Rite Aid,
    after the fact, manufactured its allegation that he lacked the
    requisite computer skills.
    The record fails to bear out Shorette's premise.  Rather,
    Shorette's counsel asked Rite Aid District Manager Gilman whether
    "Rite Aid has a formal warning notice and corrective review," to
    which Gilman replied:  "Yes."  Gilman then admitted that the only
    documentation he had seen concerning Shorette's computer training
    were the "notes" of Pattershall and Cyrway.  When pressed by
    Shorette's counsel to deny that Pattershall and Cyrway prepared
    these notes after Shorette filed suit, Gilman responded that he did
    not know when the notes were prepared.  Thus, the record fails to
    disclose whether Rite Aid's so-called "formal warning notice and
    corrective review" procedure was mandated in all instances, or even
    in such cases as Shorette's.  More importantly, the mere
    suggestion to Gilman that the Pattershall and Cyrway "notes" were
    not made contemporaneously with Shorette's training is no
    substitute for evidence that the notes were produced after Shorette
    filed suit.  Thus, once again Shorette would have the factfinder
    rely upon "unsupported speculation."  See 
    Medina-Munoz, 896 F.2d at 8
    .
    III
    CONCLUSION
    As Shorette failed to adduce either direct or
    circumstantial evidence which would enable a rational jury to find
    in his favor, the district court judgment must be affirmed; coststo appellee.
    SO ORDERED.