Carparts v. Automotive ( 1994 )


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  •                   UNITED STATES COURT OF APPEALS
    FOR THE FIRST CIRCUIT
    No. 93-1954
    CARPARTS DISTRIBUTION CENTER, INC., ET AL.,
    Plaintiffs-Appellants,
    v.
    AUTOMOTIVE WHOLESALER'S ASSOCIATION
    OF NEW ENGLAND, INC., ET AL.,
    Defendants-Appellees.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF NEW HAMPSHIRE
    [Hon. Martin F. Loughlin, U.S. District Judge]
    Before
    Torruella, Circuit Judge,
    Coffin, Senior Circuit Judge,
    and Boudin, Circuit Judge.
    James P.  Reidy,  with whom  James  Q. Shirley  and  Sheehan
    Phinney Bass  & Green Professional Association were  on brief for
    appellants.
    Samuel  A. Marcosson,  Attorney, with  whom James  R. Neely,
    Jr.,  Deputy  General Counsel,  Gwendolyn Young  Reams, Associate
    General  Counsel and  Vincent  J.  Blackwood,  Assistant  General
    Counsel  were  on  brief  for the  Equal  Employment  Opportunity
    Commission, amicus curiae.
    William   Garza,  Cary   LaCheen,  Herbert   Semmel,  Thomas
    Kendricks  on brief for  American Civil Liberties  Union, Gay and
    Lesbian  Advocates and  Defenders  and Gay  Men's Health  Crisis,
    amici curiae.
    James H.  Schulte, with whom  Burns, Bryant, Hinchey,  Cox &
    Schulte, P.A. was on brief for appellees.
    October 12, 1994
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    TORRUELLA,   Circuit   Judge.     Plaintiffs-appellants
    Carparts Distribution Center, Inc.,  Daniel W. Dirsh, and Shirley
    M.  Senter, appeal  from  the district  court's order  dismissing
    their  complaint for illegal  discrimination based  on disability
    under state and federal  laws.  The court granted  judgment under
    Fed. R. Civ. P. 12(b)(6) in favor of defendants.
    I.
    STANDARD OF REVIEW
    Our review of dismissal under  Fed. R. Civ. P. 12(b)(6)
    is  plenary.  Roth v. United States,  
    952 F.2d 611
    , 613 (1st Cir.
    1991).  We accept as true all of the allegations in the complaint
    and draw  all reasonable inferences  in favor of  the plaintiffs.
    
    Id.
    II.
    BACKGROUND
    In May 1986, Plaintiff  Ronald J. Senter ("Senter") was
    diagnosed  as  infected with  Human Immunodeficiency  Virus ("HIV
    positive").   In March 1991,  he was diagnosed  as suffering from
    Acquired  Immune  Deficiency  Syndrome  ("AIDS").    He  died  on
    January 17, 1993.
    Senter  was  the  sole  shareholder,  president,  chief
    executive  director, and  an  employee  of Carparts  Distribution
    Center,   Inc.  ("Carparts"),   an  automotive   parts  wholesale
    distributor incorporated in New Hampshire.
    Since 1977, Carparts has been a  participant in a self-
    funded medical reimbursement plan known as Automotive Wholesalers
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    Association  of  New England  Health  Benefit  Plan ("the  Plan")
    offered by  the defendants  in this case,  Automotive Wholesalers
    Association of New England,  Inc. ("AWANE") and its administering
    trust,  Automotive Wholesalers Association  of New  England, Inc.
    Insurance Plan ("AWANE Plan").   Senter was enrolled in  the Plan
    since  1977.   In October  1990, AWANE  Plan informed  members of
    AWANE,  including Carparts, of its intention to amend the Plan in
    order to  limit benefits  for AIDS-related illnesses  to $25,000,
    effective January 1,  1991.   Otherwise, lifetime  benefits under
    the Plan were, and are, afforded in the amount of  $1 million per
    eligible plan member.
    On a number of occasions during and after  1989, Senter
    had several serious  illnesses, many  of which were  HIV or  AIDS
    related.   Senter directly  submitted claims  for payment  of his
    medical  treatment and  medications to  AWANE and the  AWANE Plan
    until  spring  or summer  of  1991, when  Carparts  submitted the
    claims on Senter's behalf  because he became too sick  or matters
    were too complicated for him to do so.
    Senter  and  Carparts  ("plaintiffs"  or  "appellants")
    alleged,1  that the Trustees of  the Plan were  aware of Senter's
    condition  at the time the  amendments to the  plan were adopted.
    Plaintiffs  claim  that the  cap  on  AIDS-related illnesses  was
    instituted by defendants with knowledge that Senter was diagnosed
    1   Following  Senter's death,  Shirley M.  Senter and  Daniel W.
    Dirsh  were appointed co-executors for  his estate.   On April 1,
    1993,  the district  court allowed  the  substitution of  the co-
    executors for Senter as plaintiffs in this action.
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    HIV positive,  suffering from  AIDS, and subject  to AIDS-related
    medical  expenses  and that  the  lifetime  cap on  AIDS  related
    expenses  was  instituted in  response  to  Senter's illness  and
    related  claims that  he had  filed during  the  previous several
    months.    According  to  plaintiffs, after  Senter  reached  the
    lifetime cap on AIDS related illnesses, defendants breached their
    contractual obligation to provide, at a minimum, medical coverage
    to Senter for non-AIDS related treatments, by failing, neglecting
    or  refusing to make payments  for non-AIDS related  matters in a
    complete or consistent manner.
    Plaintiffs  brought  this  action  alleging   that  the
    lifetime  cap  on  health  benefits for  individuals  with  AIDS,
    instituted by defendants,  represented illegal discrimination  on
    the basis  of  a disability.    Such a  discriminatory  provision
    allegedly   rendered  Carparts   responsible   for  payments   to
    healthcare  providers  on  Senter's behalf  and  effectively  put
    Carparts   out  of  compliance   with  anti-discrimination  laws,
    subjecting Carparts to potential  liability under N.H. Rev. Stat.
    Ann.   354-A ("Section  354-A"), a state anti-discrimination law,
    and  the Americans with Disabilities Act ("the ADA"), 42 U.S.C.
    12101, et seq.
    The district court dismissed  all of plaintiffs' claims
    on July 19, 1993.  This appeal followed.
    III.
    DISCUSSION
    A.  Notice of Proposed Dismissal
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    Plaintiffs first contend that  the district court erred
    in dismissing  their complaint  without affording them  notice of
    the court's intended dismissal.  We agree.
    Plaintiffs commenced this action in the state courts of
    New Hampshire ten  days before  the ADA became  effective.   They
    asserted claims under state law only.  The defendants removed the
    case  to  federal  court claiming  that  the  issues raised  were
    governed and preempted by the Employee Retirement Income Security
    Act of 1974, as amended, 29 U.S.C.   1001, et seq. ("ERISA").
    At  a  pretrial  conference  on  April  15,  1993,  the
    defendants  indicated  their intention  to  move  to dismiss  the
    pendent claims, and the plaintiffs moved to amend their complaint
    to  assert  claims under  the ADA.    The plaintiffs'  motion was
    granted  and  they  amended  their complaint  to  include,  among
    others,  claims alleging violations of  Title I and  Title III of
    the ADA.  42  U.S.C    12112(a), 12182(a).  The  defendants filed
    an  objection to the amendment and the district court treated the
    defendants' objection as a  motion to dismiss under Fed.  R. Civ.
    P. 12(b)(6).  The court dismissed plaintiffs claims, holding that
    neither  Title I nor  Title III of  the ADA applied  to this case
    because neither defendant, AWANE or AWANE Plan, was an "employer"
    with  respect  to plaintiffs  as required  by  Title I,  and that
    neither  defendant was  a "public  accommodation" as  required by
    Title III.
    Where no motion to dismiss has  been filed, "a district
    court may,  in appropriate circumstances, note  the inadequacy of
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    the complaint and, on its own initiative, dismiss the  complaint.
    Yet a  court may  not do  so without  at least giving  plaintiffs
    notice  of the proposed action and  affording them an opportunity
    to  address the issue."  Literature, Inc. v. Quinn, 
    482 F.2d 372
    ,
    374  (1st  Cir.  1973)  (internal citations  omitted);  see  also
    Pavilonis v.  King, 
    626 F.2d 1075
    , 1078 & n.6  (1st Cir.), cert.
    denied, 
    449 U.S. 829
     (1980).
    Although AWANE filed an objection to plaintiffs' motion
    to  amend  the complaint,  and  plaintiffs  filed a  response  to
    AWANE's  objection,  neither  filing  addressed  the  substantive
    issues regarding  Title I and Title  III of the ADA  on which the
    district  court based its dismissal order.  The court also failed
    to give plaintiffs any  notice of its proposed dismissal,  or any
    opportunity  to respond  to the  perceived shortcomings  in their
    complaint regarding  their claims  under Title  I  and Title  III
    prior to the court's  order dismissing the case pursuant  to Fed.
    R. Civ.  P. 12 (b)(6).   The court's failure to  give such notice
    alone  justifies reversal of this case.  See Literature, 
    482 F.2d at 374
    .   We also find,  however, that the court's  dismissal was
    erroneous as a matter of law.  See 
    id.
      The district  court erred
    by  interpreting  Title  I  and  Title III  of  the  ADA  to have
    excessively limited applications.  Questions regarding the proper
    interpretation  of  the  ADA  are   sure  to  arise  on   remand.
    Therefore, we feel that timely guidance is appropriate.
    B.  Title I of the ADA
    Plaintiffs  contend that  the  district court  erred in
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    finding that defendants were not "covered entities" under Title I
    of the ADA.
    Title I of the ADA, entitled "Employment" provides:
    No  covered   entity  shall  discriminate
    against  a  qualified  individual with  a
    disability[2]  because of  the disability
    of  such  individual  in  regard  to  job
    application   procedures,   the   hiring,
    advancement,  or discharge  of employees,
    employee compensation,  job training, and
    other  terms, conditions,  and privileges
    of employment.
    42 U.S.C.   12112(a).
    "Covered entity" is defined as "an employer, employment
    agency, labor organization, or joint labor-management committee."
    42 U.S.C.   12111(2).
    As the  district court noted, this  provision "makes it
    unlawful for a  covered entity  to discriminate on  the basis  of
    disability against  a qualified  individual with a  disability in
    regard  to, among  other  things, fringe  benefits, available  by
    virtue  of employment, whether or not administered by the covered
    entity," see 29 C.F.R.    1630.4(f), and "[h]ealth insurance such
    as  that  provided  by  the  defendants  is  considered  a fringe
    benefit."  Carparts Distribution Ctr.  v. Automotive Wholesaler's
    Ass'n, 
    826 F. Supp. 583
    , 585  (D.N.H. 1993).  The district  court
    found, however, that because neither defendant was an employer of
    Senter, neither entity qualified as a "covered entity" as defined
    2   For purposes  of  this appeal,  we assume  that  Senter is  a
    "qualified   individual  with   a  disability."     We   make  no
    determination  as to whether  defendants' cap on  benefits in the
    present case constitutes "discrimination" based on a disability.
    -7-
    by the ADA and  therefore neither was subject to  liability under
    Title  I of the ADA.  We believe that the district court erred by
    interpreting  Title I  of the  ADA to  permit suits  only against
    employers  who  discriminate  with   respect  to  the  terms  and
    conditions of employment of their own employees.
    In making our determination we look for guidance to the
    Civil Rights Act of 1964, as amended, 42 U.S.C.   2000-e, et seq.
    ("Title VII") and cases  interpreting that statute.  There  is no
    significant  difference  between  the   definition  of  the  term
    "employer" in the  two statutes.   Compare 42  U.S.C.    2000e(b)
    (Title  VII)   with  42  U.S.C.      12111(5)(A)  (ADA).3     The
    Interpretive Guidance on  Title I  of the ADA,  published by  the
    3  Title VII provides:
    The  term  "employer"   means  a   person
    engaged in an industry affecting commerce
    who  has  fifteen or  more  employees for
    each working  day in  each  of twenty  or
    more calendar  weeks  in the  current  or
    preceding  calendar  year, and any  agent
    of such a person . . . except that during
    the  first  year  after  March  24, 1972,
    persons  having  fewer  than  twenty-five
    employees (and their agents) shall not be
    considered employers.
    42 U.S.C.   2000(e)(b).
    The term "employer" is defined in the ADA as:
    A person engaged in an industry affecting
    commerce who has 25 or more employees for
    each working  day in  each of 20  or more
    calendar   weeks   in   the  current   or
    preceding calendar year, and any agent of
    such person.
    42 U.S.C.   12111(5)(A).
    -8-
    Equal  Employment  Opportunity  Commission ("EEOC"),  establishes
    that  the term "employer" is "to be  given the same meaning under
    the  ADA that  [it is]  given under  Title VII."4   
    56 Fed. Reg. 35,740
      (1991) (to  be  codified  at  29  C.F.R.     1630,  App.)
    (Interpretive Guidance on   1630.2(a)-(f)).  See Meritor  Savings
    Bank,  FSB v. Vinson, 
    477 U.S. 57
    , 65 (1986) (EEOC's interpretive
    guidelines "while not  controlling upon the  courts by reason  of
    their  authority, do constitute a body of experience and informed
    judgment to  which courts and  litigants may properly  resort for
    guidance")   (internal   quotations   and    citation   omitted).
    Additionally,  Title I  of  the ADA  provides  that the  "powers,
    remedies  and procedures" of Title  VII shall apply  to claims of
    discrimination under Title I of the ADA.  42 U.S.C.   12117(a).
    The  issue before  us  is not  whether defendants  were
    employers  of Senter  within the  common sense  of the  word, but
    whether they can be considered "employers"  for purposes of Title
    I   of  the   ADA  and   therefore   subject  to   liability  for
    discriminatorily denying employment benefits to Senter.  If under
    any legal  theory defendants could be  considered "employers" for
    purposes  of  Title  I,  then   plaintiffs  should  be  given  an
    opportunity  to  amend  their   complaint  to  allege  the  facts
    establishing the application  of that theory to the present case.
    Plaintiffs  have argued, and  we agree, that  defendants could be
    considered Senter's "employers," and  therefore may be subject to
    4  The EEOC is the agency entrusted by Congress to administer and
    enforce  the  employment provisions  of the  ADA.   42  U.S.C.
    12116-17.
    -9-
    liability  under Title  I,  under  any  one  of  at  least  three
    theories.
    First,   defendants  would   be  "employers"   if  they
    functioned as  Senter's "employer"  with respect to  his employee
    health  care coverage, that is, if they exercised control over an
    important aspect of his employment.  See Spirt v. Teachers Ins. &
    Annuity  Ass'n, 
    691 F.2d 1054
    ,  1063 (2d Cir.  1982), vacated and
    rem'd  on other  grounds, 
    463 U.S. 1223
     (1983),  reinstated and
    modified  on other  grounds, 
    735 F.2d 23
      (2d Cir.  1984), cert.
    denied,  
    469 U.S. 881
     (1984)  (interpreting the  term "employer"
    under Title VII) ("term  'employer,' . . . is  sufficiently broad
    to encompass  any party who  significantly affects access  of any
    individual  to  employment opportunities,  regardless  of whether
    that  party may technically be  described as an  'employer' of an
    aggrieved individual as that  term has generally been defined  at
    common law.") (internal quotation  and citations omitted); Barone
    v.  Hackett, 
    602 F. Supp. 481
    , 483  (D.R.I. 1984)  (court found
    director  of State agency  that administered  disability benefits
    for State employees liable under Title VII even though agency did
    not employ  the plaintiffs, stating  "Title VII liability  is not
    limited  to the entity which issues pay checks to the employee");
    Baranek v. Kelly, 
    630 F. Supp. 1107
    ,  1113 (D. Mass. 1986) (state
    home care agency that  had "the 'means and authority'  to control
    discriminatory employment practices" of regional employers was an
    "employer"  under Title VII  because it  "exercise[d] significant
    control over an employment situation").
    -10-
    If AWANE and AWANE Plan exist solely for the purpose of
    enabling   entities   such   as  Carparts   to   delegate   their
    responsibility to provide  health insurance for their  employees,
    they are so  intertwined with  those entities that  they must  be
    deemed  an "employer" for  purposes of Title  I of the  ADA.  See
    Spirt,  
    691 F.2d at 1063
     (finding that an annuity association and
    an  equities fund "which exist solely for the purpose of enabling
    universities   to  delegate   their  responsibility   to  provide
    retirement  benefits   for  their   employees,  are   so  closely
    intertwined  with  those universities  . .  .  that they  must be
    deemed  an 'employer' for purposes  of Title VII").   Relevant to
    this inquiry is whether defendants had the authority to determine
    the  level  of benefits  that  would  be  provided  to  Carparts'
    employees and whether alternative  health plans were available to
    employees through their employment  with Carparts.  If defendants
    had  the authority to determine the level of benefits, they would
    be acting as an  employer who exercises control over  this aspect
    of  the   employment  relationship.5    Also   relevant  to  this
    determination is  whether Carparts shares  in the  administrative
    responsibilities that result from its employees' participation in
    AWANE and AWANE  Plan.  See 
    id.
      Such sharing of responsibilities
    would  tend  to suggest  that  Carparts  and  defendants  are  so
    5  In contrast,  insurance companies which merely sell  a product
    to an  employer but  do not  exercise control  over the level  of
    benefits provided  to employees  could not be  deemed "employers"
    under  this  rationale.    Where  alternative  health  plans  are
    available,  it could not be said  that defendants controlled this
    aspect of  the employment relationship and  therefore, they would
    not be deemed "employers" under this rationale.
    -11-
    intertwined  as to  be  acting  together  as an  "employer"  with
    respect  to  health care  benefits.   Only  if the  litigation is
    allowed  to proceed  can  plaintiffs develop  a record  to answer
    these questions.  For  purposes of Fed. R. Civ.  P. 12(b)(6), the
    possibility of a claim is enough to defeat dismissal.
    Second, even  if the defendants did  not have authority
    to determine the level of benefits, and even if Carparts retained
    the  right to control the  manner in which  the Plan administered
    these benefits, defendants would still be rendered "employers" of
    Senter  if defendants  are "agents" of  a "covered  entity,"6 who
    act  on  behalf of  the  entity in  the matter  of  providing and
    administering employee health benefits.7   Just as "delegation of
    responsibility   for  employee   benefits   cannot   insulate   a
    discriminatory [retirement benefits] plan from attack under Title
    VII,"  Spirt, 
    691 F.2d at 1063
    ,  neither  can  it  insulate  a
    discriminatory health benefits  plan under  Title I  of the  ADA.
    See  
    id.
      (recognizing   that  "exempting   plans  not   actually
    administered  by   an   employer  would   seriously  impair   the
    effectiveness of Title VII").
    Third, under   102(a)  of the ADA, an employer  may not
    discriminate against  a "qualified  individual with a  disability
    . . . in  regard to" specified enumerated  aspects of employment.
    6  The district court found that Carparts is a "covered entity."
    7  Like Title VII, Title I of the ADA applies to "any agent" of a
    "covered  employer."  42 U.S.C.    12111(5)(A) (ADA); Los Angeles
    Dept. of Water & Power v. Manhart, 
    435 U.S. 702
    , 718 n.33, (1978)
    (Title VII).
    -12-
    42 U.S.C.    12112(a).  A  number of cases, although  not in this
    circuit, have  interpreted analogous  provisions of Title  VII to
    apply to actions taken by a defendant against  a plaintiff who is
    not  technically an employee of  that employer.   For example, in
    Sibley  Memorial Hospital v.  Wilson, 
    488 F.2d 1338
    ,  1341 (D.C.
    Cir.  1973),  the court  applied Title  VII  to a  hospital which
    refused  to assign a private  male nurse to  female patients even
    though  the nurse was technically not an employee of the hospital
    but was an employee  of a particular patient.  We  do not want to
    be understood as  holding at  this time that  there is  automatic
    coverage wherever one who is an employer of a requisite number of
    persons takes  some action that  affects the employee  of another
    entity; a great deal  may depend on circumstances.   At the  same
    time, we think it premature to rule out the possibility that when
    additional facts are developed,  a claim under Title I  analogous
    to that in  Sibley might be  made out.   See also Christopher  v.
    Stouder Memorial  Hospital, 
    936 F.2d 870
    , 875  (6th Cir.  1991),
    cert. denied, 
    112 S. Ct. 658
     (U.S. 1991) (interpreting Title VII,
    court stated that "a  plaintiff is protected if the  defendant is
    one  who  significantly  affects  access  of  any  individual  to
    employment  opportunities")  (internal  quotations and  citations
    omitted); Doe on  behalf of Doe v.  St. Joseph's Hosp., 
    788 F.2d 411
    ,  422  (7th Cir.  1986) (argument  that  plaintiff is  not an
    employee of defendant employer is not dispositive under Title VII
    because  "[t]here are no  indications that  [language proscribing
    discrimination by an employer against] 'any individual' should be
    -13-
    read to mean only an employee of an employer").
    Plaintiffs  alleged  that   defendants  were   "covered
    entities"  for purposes of the  ADA.  Because  the district court
    prematurely  dismissed  plaintiffs'  complaint without  affording
    them an opportunity to address the issues upon which the district
    court relied  for its dismissal,  the record is  not sufficiently
    complete  for  us to determine  whether defendants were  Senter's
    employer for purposes of  Title I.  On remand,  plaintiffs should
    be  given  an  opportunity to  address  this  issue  so that  the
    district court can make a determination as to defendants' Title I
    status.8
    C.  Title III of the ADA
    Title III of the ADA provides:
    (a).   General Rule.  No individual shall
    General Rule
    be  discriminated against on the basis of
    disability   in   the   full  and   equal
    enjoyment   of   the   goods,   services,
    facilities,  privileges,  advantages,  or
    accommodations  of  any  place of  public
    accommodation  by  any  person who  owns,
    leases  (or leases  to),  or  operates  a
    place of public accommodation.
    42 U.S.C.   12182(a).
    Prohibited discrimination under Title III  includes the
    denial,   on  the  basis of  disability,  of the  opportunity  to
    benefit  from  the  goods, services,  privileges,  advantages  or
    8   We recognize defendants' claim  that a number  of the factual
    allegations advanced  in the briefs supporting the appeal are not
    alleged in  the complaint.   Our  view, however,  is that  in the
    present procedural circumstances the opportunity should have been
    given to flesh out the complaint with more  detailed allegations.
    If on  remand the plaintiffs  are unwilling or  unable to do  so,
    that will be a quite different matter.
    -14-
    accommodations  of an  entity.  42  U.S.C.   12182(b);  28 C.F.R.
    36.202.
    The  district   court  interpreted  the   term  "public
    accommodation"  as "being limited  to actual  physical structures
    with  definite  physical  boundaries  which  a  person physically
    enters for the purpose  of utilizing the facilities or  obtaining
    services therein."  Because  the court found that neither  of the
    defendants possessed those characteristics, it dismissed Senter's
    Title  III claim.   Plaintiffs  contend that  the district  court
    erred  in finding  that Title  III of  the ADA  did not  apply to
    defendants because they were not places of "public accommodation"
    within the meaning of the Act.
    Whether  establishments  of "public  accommodation" are
    limited to  actual  physical structures  is a  question of  first
    impression  in this Circuit.   For the following  reasons we find
    that they are not so limited and remand to the  district court to
    allow  plaintiffs  the  opportunity  to adduce  further  evidence
    supporting their view  that the defendants are  places of "public
    accommodation" within the meaning of Title III of the ADA.
    We begin our analysis by looking at the language of the
    statute.   Sierra Club v.  Larson, 
    2 F.3d 462
    , 467 (1993).   The
    definition of "public accommodation" states that "[t]he following
    private   entities  are  considered   public  accommodations  for
    purposes of this subchapter,  if the operations of such  entities
    affect commerce-"  and then  provides an illustrative  list which
    includes  a "travel service," a "shoe repair service," an "office
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    of  an   accountant,  or   lawyer,"  an  "insurance   office,"  a
    "professional  office  of  a  healthcare  provider,"  and  "other
    service establishment[s]".  42 U.S.C.   12181(7)(f).9   The plain
    meaning of the  terms do not  require "public accommodations"  to
    have  physical  structures for  persons to  enter.   Even  if the
    meaning  of "public accommodation" is not plain, it is, at worst,
    ambiguous.   This  ambiguity,  considered  together  with  agency
    regulations  and public  policy concerns,  persuades us  that the
    phrase is not limited to actual physical structures.
    By  including  "travel  service"  among   the  list  of
    services  considered  "public  accommodations," Congress  clearly
    contemplated that  "service establishments" include  providers of
    services which do  not require  a person to  physically enter  an
    actual physical structure.  Many travel services conduct business
    by telephone or correspondence  without requiring their customers
    to enter an office in order  to obtain their services.  Likewise,
    one   can  easily   imagine  the   existence  of   other  service
    establishments conducting  business  by mail  and  phone  without
    providing  facilities for  their customers to  enter in  order to
    utilize  their services.  It would be irrational to conclude that
    persons who enter an office to purchase services are protected by
    the  ADA, but  persons who  purchase the  same services  over the
    telephone or by  mail are not.  Congress  could not have intended
    such an absurd result.
    9    The defendants  are private  entities  that operate  a self-
    insured  plan.   They  have  not  disputed  that their  operation
    affects commerce.
    -16-
    Our   interpretation  is   also  consistent   with  the
    legislative  history of the  ADA.  The  purpose of the  ADA is to
    "invoke  the sweep of  Congressional authority . .  . in order to
    address  the major  areas of  discrimination faced  day-to-day by
    people with  disabilities,"  42 U.S.C    12101(b).   The ADA  was
    enacted to  "provide a  clear and comprehensive  national mandate
    for the  elimination of  discrimination against individuals  with
    disabilities."   42 U.S.C.    12101(b)(1).  The  purpose of Title
    III of the ADA,  is "to bring individuals with  disabilities into
    the economic  and social mainstream of  American life . .  . in a
    clear,  balanced, and  reasonable manner."   H.R.  Rep. No.  485,
    101st  Cong., 2d Sess.,  pt. 2, at  99 (1990), reprinted  in 1990
    U.S.C.C.A.N. 303, 381.   In drafting Title III, Congress intended
    that people with disabilities  have equal access to the  array of
    goods  and services  offered by  private establishments  and made
    available to  those who do  not have  disabilities.  S.  Rep. No.
    116, 101st Cong., 1st Sess. at 58 (1989).
    Beyond our threshold determination, we must  tread with
    care.  Some of the critical language of Title III is both general
    and ambiguous--for  example, a key provision  concerns the denial
    based  on a disability "of  the opportunity of  the individual or
    class  to participate  in or  benefit from  the  goods, services,
    facilities,  privileges,  advantages,  or  accommodations  of  an
    entity."  42  U.S.C.    12182(b)(1)(A)(1).  As  a matter of  bare
    language, one could spend some time arguing about whether this is
    intended  merely to provide access to whatever product or service
    -17-
    the subject entity may offer, or is intended in addition to shape
    and  control which products and services may be offered.  Indeed,
    there may be areas in which a sharp distinction between these two
    concepts is illusory.
    One who  simply reads the  Committee Report  describing
    the  operations  of Title  III could  easily  come away  with the
    impression  that  it is  primarily concerned  with access  in the
    sense  of   either  physical   access  to  a   place  of   public
    accommodation  or something  analogous, such  as access  provided
    through telephone lines, messengers or some other medium.  At the
    same  time, there  is  nothing in  that  history that  explicitly
    precludes an extension of the statute to the substance of what is
    being  offered.  Suppose, for  example, a company  that makes and
    distributes tools provides easy access to its  retail outlets for
    persons  with every kind of disability, but declines to make even
    minor adjustments in the design of  the tools to make them usable
    by persons with only quite limited disabilities.
    The statute's treatment of  insurance is a good example
    of these ambiguities.  On the one hand, the ADA carves out a safe
    harbor  of  sorts for  anyone who  is  "an insurer,  hospital, or
    medical service  company, health maintenance organization, or any
    agent,  or  entity that  administers  benefit  plans, or  similar
    organizations . . . ." 42 U.S.C.   12201(c)(1).  See also 
    id.
      at
    (c)(2),  (3).  One might  initially suppose that  this is because
    Title III would  otherwise cover the  substance of the  insurance
    plans.   However,  there is  some  indication in  the legislative
    -18-
    history that the industry received this exemption not because its
    policies would  otherwise be substantively regulated  under Title
    III, but  because "there is  some uncertainty  over the  possible
    interpretations of the language contained in titles I, II and III
    as it  applies to insurance .  . . ."   See S. Rep.  No. 116, 101
    Cong., 1st Sess. at 84 (1989).
    We think that at this  stage it is unwise to  go beyond
    the  possibility that the plaintiff  may be able  to develop some
    kind of  claim under  Title III  even though this  may be  a less
    promising vehicle in the present case than Title I.  Not only the
    facts but, as we have already noted, even the factual allegations
    are quite sparse.  In addition, because of our resolution of  the
    Title I  claims, this  case must  be remanded  and is subject  to
    further proceedings  regardless of  whether Title III  remains in
    the  case.   While  it is  tempting  to seek  to  provide further
    guidance, the  nature of the  record and  the way the  issues are
    addressed in the appellate briefs make it imprudent to do so.
    Neither Title III nor its implementing regulations make
    any mention of physical boundaries or physical entry.  Many goods
    and  services are  sold  over  the  telephone  or  by  mail  with
    customers never physically entering  the premises of a commercial
    entity to purchase the goods or services.   To exclude this broad
    category of businesses from the reach of Title III and limit  the
    application  of Title  III to  physical structures  which persons
    must  enter to obtain  goods and services would  run afoul of the
    purposes  of  the ADA  and  would  severely frustrate  Congress's
    -19-
    intent that individuals with  disabilities fully enjoy the goods,
    services, privileges and  advantages, available  indiscriminately
    to other members of the general public.
    IV.
    MISCELLANEOUS
    Plaintiffs also alleged a  violation of N.H. Rev. Stat.
    Ann.   354(A), referred  to as the "Law  Against Discrimination,"
    and  of the  Civil Rights  Act of  1965, 42  U.S.C.    1985(3).10
    Plaintiffs  claimed  in the  district  court  that Section  354-A
    serves as an  enforcement vehicle for the ADA and for that reason
    should not  be preempted by ERISA, 29 U.S.C.   1144.  Because the
    district court found that the ADA did not apply to defendants, it
    reasoned that no disruption  in the enforcement of the  ADA would
    result by holding  that Section  354-A is preempted.   The  court
    then  found Section  354-A  preempted by  ERISA  with respect  to
    10   Plaintiffs claimed that  Senter, being afflicted  with AIDS,
    was  a member  of a  discrete and  insular minority  deserving of
    protected class status  under 42 U.S.C.    1985(3).   Plaintiffs'
    Section   1985  claim  alleged   that  defendants   conspired  to
    discriminate against Senter through the institution of a lifetime
    cap on AIDS-related medical benefits.
    The district  court noted that under  section 1985(3) "[t]here
    must   be   some  racial,   or  perhaps   otherwise  class-based,
    invidiously  discriminatory  animus   behind  the   conspirators'
    action"  and   that  appellants   "must  identify  a   source  of
    congressional power to  reach the private conspiracy alleged. . .
    ."  Carparts  Distribution Ctr.,  
    826 F. Supp. at 587
      (internal
    quotations and citations omitted).
    Because  the district  court  ruled that  defendants were  not
    protected  by  either the  employment  provisions  or the  public
    accommodation  provisions  of  the  ADA, it  further  found  that
    appellants failed to identify a source of congressional  power to
    reach  the   private  conspiracy  they   alleged  and  therefore,
    dismissed their complaint.
    -20-
    plaintiffs' cause of action.
    The district  court's decision to dismiss  these claims
    was based  primarily on its  finding that neither  the employment
    provisions  nor the  public accommodation  provisions of  the ADA
    applied to defendants.   Because we find that the  district court
    erred in dismissing plaintiffs'  ADA claims, we vacate its  order
    dismissing plaintiffs Section  354-A claim and  42 U.S.C.    1985
    and remand these claims to the district court for reconsideration
    in light of this opinion.
    V.
    CONCLUSION
    Because  the  district   court  dismissed   plaintiffs'
    complaint without providing notice  of its intended dismissal and
    erred  in interpreting the term  "employer" under Title  I of the
    ADA  and   in  concluding   that  defendants  were   not  "public
    accommodations" under Title III, we hold  that the district court
    erred in dismissing plaintiffs' complaint.
    We  vacate   the  district  court's   order  dismissing
    plaintiffs' ADA claims and  further order that plaintiffs' claims
    under Section 354-A  and 42 U.S.C.    1985 claim be  reviewed and
    reinstated.    We remand  for  proceedings  consistent with  this
    opinion.
    -21-