Delgado-Echevarria v. AstraZeneca Pharmaceuticals LP , 856 F.3d 119 ( 2017 )


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  •             United States Court of Appeals
    For the First Circuit
    No. 15-2232
    TAYMARI DELGADO ECHEVARRÍA,
    Plaintiff, Appellant,
    v.
    ASTRAZENECA PHARMACEUTICAL LP; ASTRAZENECA LP,
    Defendants, Appellees.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF PUERTO RICO
    [Hon. Pedro A. Delgado-Hernández, U.S. District Judge]
    Before
    Thompson, Dyk,* and Kayatta,
    Circuit Judges.
    Vilma Maria Dapena Rodriguez for appellant.
    Lourdes C. Hernández-Venegas, with whom Elizabeth Pérez-
    Lleras and Schuster Aguiló LLC were on brief, for appellees.
    May 2, 2017
    *   Of the Federal Circuit, sitting by designation.
    THOMPSON, Circuit Judge.      The plaintiff, Taymari Delgado
    Ecvhevarría (Delgado), appeals from the entry of summary judgment
    in favor of her former employer, AstraZeneca Pharmaceutical LP
    (AstraZeneca).1   Although Delgado labors mightily to demonstrate
    the existence of a litany of genuine disputes of material fact,
    her inability to do so with respect to each of the essential
    elements of her claims compels us to affirm.
    BACKSTORY
    Consistent with Delgado's effort to show the existence
    of a host of factual disputes in this case, each party's brief
    provides an in-depth discussion of the facts.       We prefer to take
    a different tack: briefly sketching here the general background
    and setting forth in detail only those facts that are relevant to
    our disposition of this appeal, augmenting this background as
    necessary in the pages that follow.          As in all other summary-
    judgment cases, we view the facts (and all reasonable inferences
    that can be drawn from them) in the light most favorable to
    Delgado, the nonmovant.   See Garmon v. Nat'l R.R. Passenger Corp.,
    
    844 F.3d 307
    , 312 (1st Cir. 2016).
    In   2001,   AstraZeneca   hired    Delgado   to   work   as   a
    Pharmaceutical Sales Specialist (PSS).         She was promoted to a
    1 Delgado sued AstraZeneca Pharmaceutical LP and AstraZeneca
    LP.   Taking our cue from Delgado's complaint, we refer to both
    entities collectively as "AstraZeneca."
    - 2 -
    Hospital Specialist in 2009.         With the new position came a new
    supervisor, Maribel Martínez (Martínez).
    In    November   2010,     Delgado   sought    treatment      for
    depression and anxiety with Dr. Jorge A. Sánchez Cruz (Sánchez),
    a psychiatrist.    Nearly one year later, Delgado learned that she
    had a pituitary microadenoma (a small brain tumor, in layman's
    terms).   Delgado informed Martínez of the tumor and the two biopsy
    procedures that flowed from this diagnosis, but did not disclose
    her depression or anxiety.
    On December 12, 2011, Sánchez diagnosed Delgado with
    severe depression and extreme anxiety, and he recommended that she
    refrain   from   working.    Later     that   day,   Delgado   emailed   an
    AstraZeneca occupational health nurse in order to get the ball
    rolling on her application for benefits under the company's short-
    term disability (STD) policy.2          Initially, AstraZeneca denied
    2 A quick primer on that policy: It "provides full or partial
    income replacement for eligible employees during brief periods of
    disability," including "disability due to . . . mental illness,"
    provided that the employee submits "the medical information
    necessary to substantiate the [benefits] claim" to the company's
    Corporate Health Services department (CHS). CHS is tasked with
    approving or disapproving a request for benefits and, in the event
    of approval, determining how long benefits will be paid.       The
    policy also declares that "[t]he maximum period of time for which
    STD benefits are payable is 26 weeks for any single period of
    disability." After this 26-week window closes, the employee may
    be eligible for long-term disability (LTD) benefits or an "unpaid
    extended disability leave." However, CHS can terminate benefits
    prior to the expiration of the 26-week period where, among other
    scenarios, it determines that the employee is no longer disabled
    or the employee fails to submit the necessary supporting
    - 3 -
    Delgado's request for STD benefits because CHS determined that she
    had not submitted the necessary documentation.                In response,
    Sánchez provided additional paperwork on Delgado's behalf in which
    he estimated that she needed to be out on leave for about five
    months until May 2012.
    AstraZeneca subsequently awarded Delgado STD benefits
    (retroactive to December 12, 2011) until January 22, 2012.3               The
    record does not reflect the reason that AstraZeneca did not grant
    Delgado STD benefits until May, as Sánchez requested.          AstraZeneca
    periodically extended her benefits on several occasions.            Delgado
    received treatment in a hospital on an outpatient basis sometime
    in late January or early February, and her benefits were extended
    until February 12.       Delgado's benefits were then extended again
    until March 4, and once more until March 11.
    In    two   treatment   records   that    Sánchez   submitted   to
    AstraZeneca on Delgado's behalf — one dated February 22 and the
    other dated March 8 — Sánchez described Delgado as "[m]ildly
    [i]ll." On March 11, AstraZeneca terminated Delgado's STD benefits
    because   she   failed    to   submit   what   it    viewed   as   adequate
    documentation. The policy warns that, if "benefits are suspended
    or denied and the employee does not return to work, the employee
    may be considered to have abandoned the employee's job and be
    subject to immediate termination from employment."
    3 From here on out, all specified dates are from the year 2012
    unless otherwise noted.
    - 4 -
    documentation of her disability.             Five days later, Michael Cohran
    (Cohran), the then Senior Employment Practices Partner in the Human
    Resources department at AstraZeneca, sent a letter to Delgado
    instructing her to return to work by March 22 and informing her
    that, if she failed to do so, AstraZeneca would presume that she
    resigned from her employment with the company.                    In response,
    Sánchez requested that AstraZeneca continue Delgado's medical
    leave until March 30.
    When Delgado did not return to work on March 22, Cohran
    called her, put pressure on her to resign, offered her a severance
    package, and suggested that, once she took care of her health, she
    reapply for her position with AstraZeneca in six months if her
    position was still open.          The conversation was an upsetting one
    for Delgado; she became "pretty hysterical," began to cry, was
    unable    to    finish   the   call,   and     suffered   a   "relapse"    of    her
    condition as a result.          One week after Cohran's phone call with
    Delgado, Sánchez submitted additional documentation in support of
    his request that AstraZeneca continue Delgado's medical leave;
    Sánchez    characterized       Delgado   as     "[s]everely    [i]ll"     in    this
    paperwork.      AstraZeneca then extended Delgado's STD benefits until
    April 29.
    By letter dated May 7, AstraZeneca informed Delgado that
    her STD benefits terminated on April 30.                  Cohran sent another
    letter to Delgado on May 14 informing her that, if she did not
    - 5 -
    return to work on May 17, AstraZeneca would presume that she
    resigned from the company.
    Delgado did not return to work on May 17.       Instead,
    Sánchez faxed additional documentation to AstraZeneca on Delgado's
    behalf that day.4     In one section of AstraZeneca's leave form,
    Sánchez related that Delgado's medical condition commenced in 2009
    and would probably last "more than a year."    In another section of
    the same form, Sánchez requested additional leave for Delgado and
    indicated that she was "unable to work at this time"; additionally,
    in response to a question on the form calling for an "estimate
    [of] the beginning and ending dates for the period of incapacity,"
    Sánchez entered: "12 months."5    An AstraZeneca occupational health
    4
    We note that the record is not crystal clear on when Sánchez
    faxed this documentation to AstraZeneca.      Although a form that
    Sánchez faxed to AstraZeneca is dated May 14 and Sánchez testified
    in his deposition that he "submitted [the form] on behalf of
    [Delgado] on May 14," Delgado states in her opening brief to this
    court that Sánchez sent the form to AstraZeneca "[o]n May 17."
    Additionally, as far as we can tell, the record does not reflect
    precisely when on May 17 Sánchez faxed this documentation to
    AstraZeneca. The closest we can come to pinpointing that time is
    to note that, at 2:07 p.m., an AstraZeneca occupational health
    nurse sent Cohran an email explaining that she had reviewed the
    form and determined that it did not support reinstating Delgado's
    benefits. Given the manner in which we resolve this appeal, we
    need not grapple with any uncertainty of when AstraZeneca received
    the documentation.
    5 Sánchez later testified at his deposition that this entry
    was   meant to convey his estimate "that [it] would have been May
    14,   2013, at a minimum, before . . . Delgado would be able to work"
    and   that his "expectation was for her to . . . resolve her problems
    and   be able to return to work in 12 months."
    - 6 -
    nurse told Cohran via email on May 17 that she reviewed this form
    the same day that it was faxed to the company, determined it did
    not support reinstating Delgado's STD benefits, and left Delgado
    a voicemail later that day.          AstraZeneca did not follow up with
    Delgado's psychiatrist that day or at any point thereafter.
    Rather, on May 18, Cohran sent Delgado yet another
    letter.     This letter reiterated that Delgado had been required to
    return to work the day before or else "be presumed to have resigned
    [her] employment with AstraZeneca" and confirmed that she had
    neither     reported   to    work   as    instructed     nor    contacted     her
    supervisor.        The letter indicated that Delgado's "termination
    effective date [was] July 19."             The letter also noted another
    update; that, "due to a recent reorganization in field sales, we
    are making a non-negotiable offer of severance to you."                  Finally,
    on   July    17,    with    no   other   communications        passing    between
    AstraZeneca and Delgado in the interim, Cohran sent Delgado one
    more letter that informed her:            "As outlined in my letter dated
    May 18, 2012, due to a recent reorganization in field sales your
    position was eliminated . . . ."          The July 17 letter also reminded
    Delgado of the effective date of her termination two days later
    and the severance-package offer.
    Delgado did not accept AstraZeneca's offer.            Instead, in
    February    2013,    she   initiated     this   action   against    her    former
    employer, alleging a host of claims under federal and Puerto Rico
    - 7 -
    law.       In particular, Delgado alleged that AstraZeneca violated the
    Americans with Disabilities Act (ADA), 
    42 U.S.C. §§ 12101-12213
    ,
    by discriminating against her on account of her disability, failing
    to reasonably accommodate that disability, failing to engage in an
    interactive process to discuss reasonable accommodations, and
    retaliating against her for engaging in protected activity under
    the ADA.       Delgado also alleged that AstraZeneca violated several
    provisions of Puerto Rico law, including Law 44, Article 1802, and
    Law    80.6       The   district   court   entered   summary   judgment   in
    AstraZeneca's favor.        Delgado timely appealed.
    STANDARD OF REVIEW
    We review the entry of summary judgment de novo.      Ortiz-
    Martínez v. Fresenius Health Partners, PR, LLC, No. 16-1453, 
    2017 WL 1291193
    , at *4 (1st Cir. Apr. 7, 2017); Garmon, 844 F.3d at
    312.       Summary judgment is appropriate when "there is no genuine
    dispute as to any material fact and the movant is entitled to
    judgment as a matter of law."        Ameen v. Amphenol Printed Circuits,
    6
    Delgado also asserted claims of hostile-work environment,
    interference with and retaliation for requesting leave under the
    Family and Medical Leave Act (FMLA), see 
    29 U.S.C. §§ 2601-2654
    ,
    age discrimination in violation of the Age Discrimination in
    Employment Act (ADEA), see 
    id.
     §§ 621-634, and Puerto Rico's Law
    100, as well as a claim for violation of Puerto Rico's Act No.
    115. Because Delgado either withdrew these claims at the district-
    court level or has not addressed the district court's entry of
    summary judgment on these claims in her briefing before this court,
    however, we need not discuss these claims or the facts giving rise
    to them.
    - 8 -
    Inc., 
    777 F.3d 63
    , 68 (1st Cir. 2015).     We are free to affirm the
    entry of summary judgment "on any basis apparent in the record."
    Jones v. Nationwide Life Ins. Co., 
    696 F.3d 78
    , 86 (1st Cir. 2012)
    (quoting Chiang v. Verizon New Eng. Inc., 
    595 F.3d 26
    , 34 (1st
    Cir. 2010)).
    ANALYSIS
    On appeal, Delgado argues that the district court erred
    in entering summary judgment for AstraZeneca on both her ADA claims
    and Puerto Rico law claims.     We address her ADA claims first and
    then turn to her remaining claims.
    A.    ADA Claims
    Delgado's complaint asserted that AstraZeneca violated
    the ADA in several respects.     Those claims can be classified into
    one of two general categories:        disability discrimination and
    retaliation.    We address each category in turn.
    1.   ADA Disability-Discrimination Claim
    To withstand summary judgment on an ADA disability-
    discrimination claim, Delgado needs to show the existence of a
    genuine dispute of material fact as to all three elements of her
    prima facie case: (1) that she is disabled under the ADA; (2) that
    she "is qualified to perform the essential functions of [her] job
    with or without reasonable accommodation"; and (3) that she "was
    discharged or otherwise adversely affected in whole or in part
    because of [her] disability."      Jones, 696 F.3d at 87.   In this
    - 9 -
    case, the district court assumed, without deciding, that Delgado
    was disabled under the ADA on account of her depression and
    anxiety, and we do the same.              Delgado and AstraZeneca spar over
    the remaining elements.
    We narrow our focus to the qualified-individual element,
    which imposes a burden on Delgado to show: (1) "that she possesses
    the requisite skill, experience, education and other job-related
    requirements for the position"; and (2) "that she is able to
    perform the essential functions of the position with or without
    reasonable accommodation."          Mulloy v. Acushnet Co., 
    460 F.3d 141
    ,
    147 (1st Cir. 2006).          AstraZeneca does not dispute that Delgado
    satisfies this first requirement — her qualification for the
    position — and Delgado does not contend that she was able to
    perform     the    essential    functions      of   her    position    without   a
    reasonable accommodation.7          Thus, the scope of our inquiry shrinks
    further still; we need only address whether Delgado has shown a
    genuine dispute of material fact that she was able to perform the
    essential     functions        of   her     position       with    a    reasonable
    accommodation.      See 
    id.
    The    ADA   compels    an    employer       "to   make   'reasonable
    accommodations to the known physical or mental limitations of an
    7 Indeed, she concedes in her reply brief that she "was unable
    to work at the time she was on leave, and at the time she requested
    an extension of her leave."
    - 10 -
    otherwise         qualified      individual       with    a    disability       who   is    an
    applicant or employee, unless [the employer] can demonstrate that
    the accommodation would impose an undue hardship on [its] operation
    of the business.'" Ortiz-Martínez, 
    2017 WL 1291193
    , at *4 (quoting
    
    42 U.S.C. § 12112
    (b)(5)(A)); see also U.S. Airways, Inc. v.
    Barnett,        
    535 U.S. 391
    ,    393    (2002)    (explaining      that    the      ADA
    "prohibits an employer from discriminating against an 'individual
    with       a   disability'      who,    with     'reasonable      accommodation,'          can
    perform the essential functions of the job" (quoting § 12112(a),
    (b))).         The plaintiff bears the burden of showing the existence of
    a reasonable accommodation.                   See Reed v. LePage Bakeries, Inc.,
    
    244 F.3d 254
    , 258 (1st Cir. 2001).                       To satisfy that burden, "a
    plaintiff         needs    to    show    not     only    that     [(1)]    the    proposed
    accommodation would enable her to perform the essential functions
    of her job, but also that, [(2)] at least on the face of things,
    it is feasible for the employer under the circumstances."8                            
    Id. at 259
    ; see also Jones, 696 F.3d at 90; Freadman, 484 F.3d at 103;
    Mulloy, 
    460 F.3d at 148
    .               We have referred to the second aspect of
    this       burden     as   an     obligation       to    show    that     the    requested
    accommodation is "facially reasonable."                       Reed, 
    244 F.3d at 260
    .
    8
    We have also recognized that "[a] plaintiff may sometimes
    be able to establish the reasonableness of a proposed accommodation
    by showing it is a method of accommodation that is feasible in the
    run of cases," although we also added that "this will not always
    be so." Reed, 
    244 F.3d at
    259 n.5.
    - 11 -
    Delgado argues that her May 17 request for an additional
    twelve months of leave was a reasonable accommodation.9         The
    district court thought otherwise, concluding that, in essence,
    Delgado was seeking indefinite leave — an accommodation that is
    not reasonable under the ADA.10   See Fiumara v. President & Fellows
    of Harvard Coll., 
    327 F. App'x 212
    , 213 (1st Cir. 2009); Watkins
    v. J & S Oil Co., 
    164 F.3d 55
    , 62 (1st Cir. 1998); see also Robert
    v. Bd. of Cty. Comm'rs of Brown Cty., 
    691 F.3d 1211
    , 1218-19 (10th
    Cir. 2012).   Having set the stage, we now provide our take.
    First things first:     All agree that a leave of absence
    or a leave extension can constitute a reasonable accommodation
    9 The record is unclear on whether Delgado was seeking paid
    or unpaid leave. At oral argument, Delgado's counsel suggested
    that her client was seeking paid leave, although she also seemed
    to suggest that Delgado had made payroll contributions to the
    source of the funds that would be used to pay for that leave. Given
    this lurking uncertainty about the true nature of the leave
    requested, we assume, favorably to Delgado, that she requested
    unpaid leave.
    10 As Delgado points out, the district court erroneously
    stated in its decision that Sánchez "asserted that the expected
    duration of [Delgado's] need for additional leave was for more
    than a year." Actually, Sánchez had indicated on the form he faxed
    to AstraZeneca that the "[p]robable duration of [Delgado's]
    condition" was "more than one year."     (Emphasis added.)    In a
    separate section of the form asking for an "estimate [of] the
    beginning and ending dates for the period of [Delgado's]
    incapacity," Sánchez wrote "12 months." (Emphasis added.) So,
    Sánchez did not indicate that Delgado needed additional leave for
    more than one year. But, as we view things, the district court's
    mistake is immaterial. Cf. Jones, 696 F.3d at 88 ("While we agree
    with Jones that several of the 'facts' stated in the district
    court's opinion are mistaken, none of those facts is material to
    our analysis.").
    - 12 -
    under the ADA "in some circumstances."         García-Ayala v. Lederle
    Parenterals, Inc., 
    212 F.3d 638
    , 647 (1st Cir. 2000); see also
    Criado v. IBM Corp., 
    145 F.3d 437
    , 443 (1st Cir. 1998).             And, to
    be sure, "[w]hether [a] leave request is reasonable turns on the
    facts of the case."    García-Ayala, 
    212 F.3d at 647
     (alterations in
    original) (quoting Criado, 
    145 F.3d at 443
    ).             But the fact-
    intensive nature of the reasonable-accommodation inquiry does not
    insulate disability-discrimination cases from summary judgment.
    To the contrary, a plaintiff must show, even at the summary-
    judgment   stage,   that   the   requested   accommodation   is    facially
    reasonable.   See Reed, 
    244 F.3d at 259-60
    .      And, where a plaintiff
    fails to show facial reasonableness, summary judgment for the
    defendant is appropriate.        See, e.g., Jones, 696 F.3d at 91.       So
    it is here.
    The combined effect of two aspects of this case convince
    us that Delgado has failed to show that her request for twelve
    more months of leave was a reasonable accommodation.              First, it
    seems doubtful that Delgado shouldered her burden of showing that
    the requested accommodation would have enabled her to perform the
    essential functions of her position. Second, Delgado has not shown
    that additional leave for this duration is a facially reasonable
    accommodation, either in the circumstances of her particular case,
    Reed, 
    244 F.3d at 259
    , or "in the run of cases," 
    id.
     at 259 n.5.
    - 13 -
    On appeal, Delgado disputes both of these conclusions, but to no
    avail.
    a.   Effectiveness of Accommodation
    Delgado    seems   to     assert   that   Sánchez   informed
    AstraZeneca that the requested additional twelve months "would
    have improved [Delgado's] condition and [that] she would have been
    able to return to work."11   Upon closer inspection, however, this
    claim is dubious.
    For starters, Delgado relies, at least in part, on
    Sánchez's deposition testimony to support her assertion.      This is
    problematic.   Even if Sánchez opined during his deposition in 2014
    that Delgado would have been able to return to work after twelve
    more months of leave, "[t]he facts relevant to a determination of
    whether a medical leave is a reasonable accommodation are the facts
    11 Relatedly, Delgado's brief appears to suggest that the
    request for twelve additional months of leave was reasonable simply
    because Sánchez specified this number and his past treatment of
    Delgado "was effective." This suggestion (to the extent Delgado
    intended to make it) is a nonstarter. As we explained in Reed, an
    employee cannot establish the reasonableness of the requested
    accommodation simply by showing that the accommodation will be
    effective (i.e., that it will allow the employee to perform the
    essential functions of her position); instead, a plaintiff must
    also show that the accommodation is facially reasonable. See 
    244 F.3d at 259-60
     (rejecting EEOC's argument that "the only burden a
    plaintiff has on proving reasonable accommodation is to show that
    the accommodation would effectively enable her to perform her job"
    because "proving an accommodation's effectiveness is part of the
    plaintiff's burden[,] but it is not the whole" and adopting instead
    a two-pronged burden requiring plaintiff to show both an
    accommodation's effectiveness and its facial reasonableness).
    - 14 -
    available to the decision-maker at the time of the employment
    decision."      Amadio v. Ford Motor Co., 
    238 F.3d 919
    , 928 (7th Cir.
    2001); cf. Jones, 696 F.3d at 90-91 (explaining that "'[o]ne
    element   in    the    reasonableness     equation   is   the   likelihood    of
    success'"      and    concluding   that   employee   failed     to   show    that
    requested accommodation — an extension of time to take a test —
    was reasonable because he "did not show any reason for the employer
    to conclude he would pass the exam if given yet another opportunity
    to take it" (quoting Evans v. Fed. Express Corp., 
    133 F.3d 137
    ,
    140 (1st Cir. 1998))); Henry v. United Bank, 
    686 F.3d 50
    , 60 (1st
    Cir. 2012) (affirming entry of summary judgment on failure-to-
    accommodate claim brought under analogous state law because, "as
    of the date of her termination, the plaintiff . . . had given the
    bank neither a relative time frame for her anticipated recovery
    nor any indication of when or whether she would ever be able to
    return to her credit analyst position in the future").                 With one
    possible exception discussed below, Delgado has pointed us to no
    evidence in this record suggesting that Sánchez communicated his
    one-year-to-recover opinion to AstraZeneca in 2012, "[a]nd we will
    not   become    archeologists,     devoting    scarce     judge-time    to   dig
    through the record in the hopes of finding something [Delgado]
    should have found."         Belsito Commc'ns, Inc. v. Decker, 
    845 F.3d 13
    , 22 (1st Cir. 2016).
    - 15 -
    The closest thing in this record to evidence that Sánchez
    informed AstraZeneca that the requested twelve additional months
    of leave would likely enable Delgado to return to work appears to
    be an entry in the form Sánchez faxed to AstraZeneca on May 17.
    Delgado seizes upon this entry, but it's hardly the golden ticket
    that she thinks it is.
    In the space on the form calling for an "estimate [of]
    the beginning and ending dates for the period of incapacity,"
    Sánchez wrote: "12 months."   That's all.   As far as we can tell,
    Delgado evidently believes that, because (1) the form calls for an
    estimate of the ending date of the period of incapacity and (2)
    Sánchez wrote twelve months in response, (3) the implication is
    that, after the twelve months elapsed, Delgado would be ready to
    return to work.
    Although we are duty-bound at this juncture to view the
    facts in the light most favorable to Delgado and to draw all the
    reasonable inferences that can be drawn from those facts in her
    favor, we are leery to conclude that the form could be reasonably
    understood to have conveyed to AstraZeneca that the proposed
    accommodation of an additional twelve months of leave would allow
    Delgado to return to work able to perform the essential functions
    of her position.   Read literally, this single entry on the form
    says no such thing.   But, even if we accepted Delgado's argument
    that Sánchez impliedly suggested by this entry that Delgado would
    - 16 -
    return to work after twelve additional months of leave and that
    AstraZeneca should have understood as much by reading between the
    lines, Delgado has not told us whether Sánchez submitted any
    supporting    medical       documentation      when    he    faxed    the     form   to
    AstraZeneca — let alone that any such documentation supported what
    Delgado views as Sánchez's implicit assertion that she would have
    been able to return to work after twelve more months of leave.12
    This barren record strikes us as a rather meager attempt, in the
    circumstances of this case, to demonstrate that the requested
    accommodation would have been effective.                   Nonetheless, given our
    obligation to view the evidence in the light most favorable to
    Delgado, we assume that she has met her burden on this score.
    b.   Facial Reasonableness
    There is an even larger flaw in Delgado's case:                   She has
    failed to show that her proposed accommodation of an additional
    twelve    months   —   a    lengthy   period    —     of    leave    is   a   facially
    12 We note that, in addition to the form that Sánchez signed
    on May 14 and faxed to AstraZeneca on May 17, Delgado submitted
    two pages of Sánchez's treatment records, dated May 10, as a
    separate exhibit to support her opposition to AstraZeneca's motion
    for summary judgment.     It is not clear whether these records
    accompanied the form that Sánchez faxed to AstraZeneca. Even if
    they did, however, we see nothing in these two pages of medical
    records that contains any suggestion that Delgado would be able to
    return to work in twelve months' time. The AstraZeneca occupational
    health nurse who reviewed whatever documents Sánchez faxed to
    AstraZeneca concluded that the documentation did not support
    reinstatement of Delgado's STD benefits, and Delgado has not
    pointed us to anything specific in the record to rebut that
    assessment.
    - 17 -
    reasonable accommodation.         For starters, the sheer length of the
    delay, when coupled with her prior five-month leave from December
    2011 to May 2012, jumps off the page.                 Courts confronted with
    similar requests — even ones for half the amount of time that
    Delgado requested — have concluded that such requests are not
    facially reasonable.       See, e.g., Hwang v. Kan. State Univ., 
    753 F.3d 1159
    , 1162-63 (10th Cir. 2014) (Gorsuch, J.); see also Luke
    v. Bd. of Trustees of Fla. A & M Univ., No. 15-13995, 
    2016 WL 7404677
    , at *3 (11th Cir. Dec. 22, 2016) (holding that request for
    additional leave, after employee had already received nine months
    of leave, was unreasonable-accommodation request where employee
    would remain unable to perform essential function for another six
    months); Stallings v. Detroit Pub. Schs., 
    658 F. App'x 221
    , 226-
    27 (6th Cir. 2016) (holding that teacher's request for four months'
    leave was not a reasonable accommodation); Epps v. City of Pine
    Lawn, 
    353 F.3d 588
    , 593 n.5 (8th Cir. 2003) (concluding that
    employee failed to show that requested accommodation of six months
    of leave was reasonable); cf. Larson v. United Nat. Foods W., Inc.,
    
    518 F. App'x 589
    , 591 (9th Cir. 2013) ("[A]n indefinite, but at
    least six-month long, leave of absence to permit [the employee] to
    fulfill     the     [substance-abuse             professional's]      treatment
    recommendations     so   that     he     might    eventually    be   physically
    qualified   under    the    DOT    regulations       is   not   a    reasonable
    accommodation."); Byrne v. Avon Prods., Inc., 
    328 F.3d 379
    , 380-
    - 18 -
    81 (7th Cir. 2003) (suggesting that two months employee spent away
    from work for treatment for mental difficulties would not qualify
    as reasonable accommodation because "[i]nability to work for a
    multi-month period removes a person from the class protected by
    the ADA").
    Our newest judicial superior, Justice Gorsuch, then
    writing for the Tenth Circuit in Hwang, nicely captured the dilemma
    that lengthy leave requests pose for employers:
    By her own admission, [the plaintiff] couldn't
    work at any point or in any manner for a period
    spanning more than six months.      It perhaps
    goes without saying that an employee who isn't
    capable of working for so long isn't an
    employee capable of performing a job's
    essential functions — and that requiring an
    employer to keep a job open for so long doesn't
    qualify as a reasonable accommodation. After
    all, reasonable accommodations — typically
    things like adding ramps or allowing more
    flexible working hours — are all about
    enabling employees to work, not to not work.
    . . . .
    . . . [I]t's difficult to conceive how an
    employee's absence for six months — an absence
    in which she could not work from home, part-
    time, or in any way in any place — could be
    consistent with discharging the essential
    functions of most any job in the national
    economy today.     Even if it were, it is
    difficult to conceive when requiring so much
    latitude from an employer might qualify as a
    reasonable accommodation.
    - 19 -
    753 F.3d at 1161-62 (internal citations omitted).13                   Compliance
    with a request for a lengthy period of leave imposes obvious
    burdens on an employer, not the least of which entails somehow
    covering the absent employee's job responsibilities during the
    employee's     extended   leave.      Delgado's      facial-reasonableness
    showing must take these obvious burdens into account.                 See Reed,
    
    244 F.3d at 259-60
     ("[T]he difficulty of providing plaintiff's
    proposed   accommodation   will    often     be   relevant    .   .   .   to   the
    reasonableness of the accommodation . . . . Plaintiff will often
    need to take such difficulties into account in proving whether the
    accommodation is facially practicable . . . .").14                She has not
    done so.
    In an attempt to show that her requested accommodation
    was   facially    reasonable,      Delgado    points    out       that,    under
    AstraZeneca's leave policy, employees are entitled to exhaust 26
    weeks of STD leave and then also to receive LTD benefits after
    13Hwang was a Rehabilitation Act case, not an ADA case. See
    753 F.3d at 1161. This matters not at all, however, because "[t]he
    same standards . . . apply to [failure-to-accommodate] claims under
    the ADA and under the Rehabilitation Act." Calero-Cerezo v. U.S.
    Dep't of Justice, 
    355 F.3d 6
    , 11 n.1 (1st Cir. 2004).
    14Importantly, this does not mean that a plaintiff must show
    the absence of an undue hardship.       The burden to show undue
    hardship always remains with the employer. Reed, 
    244 F.3d at 258
    .
    But "where[, as here,] the costs of an accommodation are relatively
    obvious — where they really are what they appear to be on the face
    of things — plaintiff's burden and defendant's burden may in
    application be quite similar, even to the extent of being mirror
    images." 
    Id. at 260
    .
    - 20 -
    that.       This is true as far as it goes, but it doesn't take Delgado
    very far.       After all, employees are entitled to benefits only if
    they    have    sufficiently      documented      the   need    for   them   to    the
    satisfaction of CHS.          AstraZeneca determined that Delgado's May 17
    request for leave was not adequately supported by the provided
    documentation, and Delgado did not challenge that determination
    through       the    internal,   company    appeals     procedure     outlined      in
    AstraZeneca's STD policy.15             So, notwithstanding the theoretical
    availability of benefits under AstraZeneca's policy, Delgado has
    not shown that, "under the circumstances" of this case, Reed, 
    244 F.3d at 259
    , her request for an additional twelve months of leave
    was facially reasonable.
    Undaunted, Delgado claims that our decision in García-
    Ayala supports the reasonableness of her request for extended STD
    leave.         She    is    mistaken.      As    an   initial    matter,     Delgado
    misapprehends         the   precise     accommodation    request      at   issue    in
    García-Ayala.          Contrary to her assertion that we held that a
    15
    We note that each written notice that AstraZeneca sent
    Delgado explaining that her STD benefits had been terminated
    clearly informed her of the company's appeals process.          For
    example, the May 7 letter informed Delgado that, "[i]f you disagree
    with this decision, you may file an appeal with the Administrator
    of the STD policy . . . or AstraZeneca STD Administrative
    Committee," and provided her with contact information for those
    entities. There is nothing in the record to suggest that Delgado
    ever utilized this appeals procedure. Similarly, the record does
    not reflect whether Delgado ever pressed an ERISA claim for
    benefits under either the STD or LTD plans; she presses no such
    claim in the case before us.
    - 21 -
    "request for leave up to 17 months did not constitute an undue
    burden," the only leave request at issue in that case was the
    plaintiff's request for an additional two months of leave from the
    date of the request.    García-Ayala, 
    212 F.3d at 647
    .16           We reversed
    the entry of summary judgment for the employer in that case because
    the district court improperly "applied per se rules — rather than
    an individualized assessment of the facts."            
    Id. at 647
    .    And the
    employee had demonstrated, in the circumstances of that case, that
    "the    requested   accommodation      of   a   few   additional    months    of
    unsalaried leave, with the job functions being satisfactorily
    performed in the meantime, [was] reasonable."               
    Id. at 649
    .      She
    pointed to evidence that showed that the employer was able to fill
    the employee's "position with individuals hired from temporary
    agencies" and "had no business need . . . to replace [the employee]
    with an in-house hire, and hence would not have suffered had it
    waited for several more months until [the employee's] return."
    
    Id. at 648
    .    Moreover,   "the    employer      did   not   contest    the
    reasonableness of the accommodation except to embrace a per se
    16
    In her reply brief, Delgado asserts that the leave request
    was for five additional months.      But this assertion, too, is
    incorrect. We plainly stated in García-Ayala that "the leave that
    García requested on June 10 was for less than two months." 
    212 F.3d at 647
    . We then noted that "[t]he district court viewed the
    request as being for five months" and explained in dictum that,
    "[e]ven if the request were for an additional five months of unpaid
    leave," the result would not change. 
    Id.
    - 22 -
    rule that any leave beyond its one-year reservation period was too
    long."     
    Id. at 649
    .
    In this case, Delgado's request for twelve months of
    leave — on top of the five months already taken — is very different.
    Our holding in García-Ayala was driven by the particular facts of
    that case.      See 
    id. at 650
     ("We add that our analysis, while
    applicable to these facts, may not be applicable in other cases.").
    Indeed, we acknowledged that, "on different facts, a request for
    an extended leave could indeed be too long to be a reasonable
    accommodation      and    no   reasonable       factfinder    could     conclude
    otherwise."     
    Id. at 649
    .         This coda seems tailor-made for this
    case, where Delgado's leave request was for a far lengthier period
    of time, and her attempt to overcome the relatively obvious burdens
    associated with such a leave request is woefully deficient.                    In
    these circumstances, Delgado has failed to shoulder her burden of
    showing facial reasonableness, and no reasonable factfinder could
    conclude that Delgado's leave request was reasonable.
    Finally, Delgado points out that AstraZeneca has failed
    to   offer   any   evidence    or    argument    that   her   request    for   an
    additional twelve months of leave would have imposed an undue
    hardship on it.17        But this is beside the point here.              Because
    17In a single sentence in connection with this argument,
    Delgado stated that an AstraZeneca employee testified during a
    deposition "that the accounts of plaintiff's new assigned
    territory were already being visited by other [Pharmaceutical
    - 23 -
    Delgado failed to shoulder her burden to identify a reasonable
    accommodation, we need not consider the question of undue hardship.
    See Mulloy, 
    460 F.3d at
    154 n.7.
    We add that, as was true in García-Ayala, our conclusion
    today is a narrow one.     Although we have previously suggested that
    "there may be requested leaves so lengthy or open-ended as to be
    an unreasonable accommodation in any situation," García-Ayala, 
    212 F.3d at 648
    , we need not — and therefore do not — decide that a
    request   for   a   similarly   lengthy   period   of   leave   will   be   an
    unreasonable accommodation in every case. It suffices to say that,
    in these circumstances, Delgado failed to shoulder her burden of
    showing that a request for twelve more months of leave was facially
    reasonable.
    There is one loose end to tie up.       Delgado also contends
    that AstraZeneca violated the ADA when it failed to engage in an
    interactive process after she requested the additional twelve
    months of leave.18     And, true enough, "[a]n employee's request for
    Sales Specialists]."   To the extent that Delgado intended this
    one-line observation to be part of her effort to show that the
    requested accommodation was facially reasonable in these
    circumstances (as opposed to part of her misguided effort to
    criticize AstraZeneca for its failure to put forth evidence of
    undue hardship), it is far too undeveloped to warrant our
    consideration. See United States v. Zannino, 
    895 F.2d 1
    , 17 (1st
    Cir. 1990) (warning litigants that "issues adverted to in a
    perfunctory manner, unaccompanied by some effort at developed
    argumentation, are deemed waived").
    18Delgado also raises a procedural objection to the district
    court's consideration of this claim in the first place. Because
    - 24 -
    accommodation sometimes creates a duty on the part of the employer
    to engage in an interactive process," Ortiz-Martínez, 
    2017 WL 1291193
    , at *4 (internal quotation marks omitted) (quoting EEOC v.
    Kohl's Dep't Stores, Inc., 
    774 F.3d 127
    , 132 (1st Cir. 2014)),
    though the specifics of what process is required "var[y] depending
    on the circumstances of each case," 
    id.
               But Delgado's contention
    need not detain us long.         Where, as here, the employee fails to
    satisfy her burden of showing that a reasonable accommodation
    existed, the employee cannot maintain a claim for failure to engage
    in an interactive process.        See Lang v. Wal-Mart Stores E., L.P.,
    
    813 F.3d 447
    ,   456   (1st   Cir.   2016)   ("[T]he   'omission'   of   an
    interactive process 'is of no moment if the record forecloses a
    AstraZeneca failed to address this claim in its initial memorandum
    in support of its motion for summary judgment, Delgado protests,
    the district court should not have considered its argument — raised
    for the first time in its reply — that it was entitled to summary
    judgment on this claim. Although it's true that courts routinely
    preclude a litigant from raising new arguments in a reply brief,
    this rule is not inflexible; courts retain discretion to excuse
    parties from procedural gaffes such as this. Cf. United States v.
    Torres-Rosario, 
    658 F.3d 110
    , 116 (1st Cir. 2011) (recognizing
    that "courts may excuse waivers and disregard stipulations where
    justice so requires"). And we discern no abuse of discretion here.
    Delgado's complaint set forth seven separately titled causes of
    action, and failure to engage in an interactive process was not
    one of them. Instead, that claim comprised two paragraphs within
    her first cause of action, which she labeled "ADA and Law No. 44
    (Disability Discrimination - Wrongful Termination & Failure to
    Accommodate)." In these circumstances, the district court was not
    obligated to deem AstraZeneca's initial oversight inexcusable.
    Moreover, Delgado was permitted to file a sur-reply in which she
    both asked the district court to refuse to consider AstraZeneca's
    new argument and attacked the merits of that argument.
    - 25 -
    finding' that the employee could do the essential 'duties of the
    job, with or without reasonable accommodation,' — which, for
    reasons already given, is the case here."                  (citation omitted)
    (quoting Kvorjak v. Maine, 
    259 F.3d 48
    , 53 (1st Cir. 2001))).                    So
    we say no more about this claim.
    That's that for Delgado's ADA disability-discrimination
    claim.     Because Delgado failed to argue that she was able to
    perform    the     essential       functions    of   her     position      without
    accommodation and failed to show that her requested accommodation
    of twelve more months of leave is facially reasonable, she is
    unable to establish a genuine dispute of material fact as to the
    qualified-individual element of her prima facie case.                 See Mulloy,
    
    460 F.3d at 154
    .        Therefore, AstraZeneca was entitled to summary
    judgment on Delgado's ADA disability-discrimination claim.
    2.     ADA Retaliation Claim
    In addition to her ADA disability-discrimination claim,
    Delgado    also    asserts     that   AstraZeneca    violated        the   ADA   by
    retaliating against her because she engaged in protected activity.
    It is well settled that "[a]n ADA plaintiff may assert a claim for
    retaliation      even   if   she   fails   to   succeed    on   a    disability[-
    discrimination] claim."        Freadman, 484 F.3d at 106.
    Because     Delgado's     retaliation    claim      is   premised    on
    circumstantial evidence, the familiar burden-shifting analysis
    applies.    See Collazo-Rosado v. Univ. of P.R., 
    765 F.3d 86
    , 92
    - 26 -
    (1st Cir. 2014).    To establish a prima facie case of retaliation
    under the ADA, "a plaintiff must show that (1) she engaged in
    protected conduct, (2) she suffered an adverse employment action,
    and (3) there was a causal connection between the protected conduct
    and the adverse employment action."     Freadman, 484 F.3d at 106.
    If Delgado succeeds in making this prima facie showing, the burden
    then shifts to AstraZeneca "to offer a legitimate, nonretaliatory
    reason for [its] actions."    Collazo-Rosado, 765 F.3d at 92.   If
    AstraZeneca meets its burden, the burden shifts back to Delgado
    "to show that the [articulated] reason was mere pretext."       Id.
    Delgado "bears the ultimate burden to create a plausible inference
    that the employer had a retaliatory motive."     Carreras v. Sajo,
    García & Partners, 
    596 F.3d 25
    , 36 (1st Cir. 2010).     And, as we
    have repeatedly explained, "[e]ven in employment discrimination
    cases where elusive concepts such as motive or intent are at issue,
    summary judgment is appropriate if the nonmoving party rests merely
    upon   conclusory    allegations,   improbable   inferences,    and
    unsupported speculation."    Ameen, 777 F.3d at 68 (quoting Benoit
    v. Technical Mfg. Corp., 
    331 F.3d 166
    , 173 (1st Cir. 2003)); see
    also Vega-Colón v. Wyeth Pharms., 
    625 F.3d 22
    , 31 (1st Cir. 2010).
    Delgado claims on appeal (as she did below) that her May
    17 request for an additional twelve months of leave was protected
    - 27 -
    activity.19     The district court accepted (and AstraZeneca did not
    contest) Delgado's position that this leave request constituted
    protected     activity,      but   it    concluded       that   Delgado     failed    to
    establish a causal connection between the request for leave and
    the adverse employment action (Delgado's termination).                         In the
    district court's view, Delgado was terminated on May 14 when Cohran
    sent a letter to Delgado instructing her to return to work three
    days    later   or    else    be   presumed         to   have   resigned    from     her
    employment.     Because the May 17 additional-leave request postdated
    Delgado's     termination,     the      court     reasoned,     Delgado     could    not
    establish the causal-connection element of her prima facie case.
    On appeal, the parties stake out competing positions in favor of
    and against the district court's conclusion.
    We need not enter this fray, however. Instead, we assume
    without deciding that Delgado established her prima facie case of
    retaliation.     See, e.g., Collazo-Rosado, 765 F.3d at 93 (employing
    similar approach); Carreras, 
    596 F.3d at 36
     (same). And we readily
    conclude    that     AstraZeneca        has   met    its   burden   of     offering    a
    legitimate, nondiscriminatory reason for Delgado's termination.
    In fact, it offers two such reasons:                "that Delgado was terminated
    19
    In addition to the leave request, Delgado identified below
    other activity — namely, an internal complaint of discrimination
    that she lodged with AstraZeneca on December 12, 2011 — that served
    as a basis of her retaliation claim. Because Delgado eschews any
    reliance on this activity on appeal, we need not consider it.
    - 28 -
    after her . . . position was eliminated and [that] she went on STD
    leave from which she did not return once it expired."              AstraZeneca
    repeatedly informed Delgado that she would be presumed to have
    resigned from her employment with AstraZeneca if she failed to
    return to work after her STD benefits were terminated, and yet she
    failed to return to work as instructed on May 17.                  Further, as
    explained below, the deposition testimony of Cohran, Martínez, and
    Elsa Saavedra (Saavedra), another AstraZeneca supervisor, supports
    the notion that Delgado's territory and position were eliminated
    in reorganizations.
    Therefore, we now consider whether Delgado can shoulder
    her   ultimate   burden    of   demonstrating     that   these     articulated
    justifications were pretextual.          "To establish pretext she must
    show that the explanation[s] [were]           . . . lie[s], which would let
    a factfinder infer that [AstraZeneca] made the story up to cover
    [its] tracks."       Collazo-Rosado, 765 F.3d at 92.          Delgado makes
    several attempts to show pretext, but none persuades.
    Delgado     first    claims   that     the    reasons      given   by
    AstraZeneca    for   her   termination    —    "elimination      of   position,
    failure to return to work, and resignation" — are inconsistent.
    We disagree.     For starters, we see no inconsistency between the
    failure-to-return justification and the resignation justification
    on these facts.      The May 14 letter from Cohran to Delgado warned:
    "[I]f you do not return to work by Thursday, May 17, 2012[,] you
    - 29 -
    will        be   presumed      to        have     resigned    your      employment     with
    AstraZeneca."20             (Emphasis added.)            Similarly, Cohran's May 18
    letter reminded Delgado:                 "[Y]ou were to have returned to work by
    Thursday, May 17, 2012 or you would be presumed to have resigned
    your    employment          with    AstraZeneca."         Thus,   the    letters,    using
    language similar to that contained in the STD policy, equated
    Delgado's failure to return to work with her presumed resignation.
    Therefore, the fact that Martínez, who filled out AstraZeneca's
    Termination        Details        form    for     Delgado,   entered     that   Delgado's
    resignation notice was turned in on May 18 is unremarkable; by not
    showing up to work on May 17 as instructed, she was presumed to
    have resigned under the terms of the May 14 letter.21
    Nor   do    we     agree        that    AstraZeneca's     other     stated
    justification for terminating Delgado — that her position was
    20
    We note that this was not the first time that Delgado was
    informed of the consequence of her failure to return to work after
    the termination of her STD benefits.      She received a similar
    notification two months earlier.
    21
    Delgado also notes that Martínez entered "S06," which
    evidently is short for "Separation 6 mo[nths]," on the form and
    that Martínez did not know what this entry on the form meant. But
    this minor inconsistency or mere inaccuracy does not show any
    broader   inconsistency    between   the   failure-to-return   and
    resignation justifications. Cf. Carreras, 
    596 F.3d at 37
     ("The
    minor inconsistencies cited by Carreras, however, do not undermine
    SGP's contention that his work performance was unsatisfactory.
    The slight differences in SGP's accounts of the timing of the
    decision or the reason for the short delay before its
    implementation do not permit a reasonable factfinder to infer that
    SGP did not fire Carreras because of his poor work performance.").
    - 30 -
    eliminated in a reorganization — is inconsistent with the failure-
    to-return-to-work justification.             To be sure, "an employee can
    establish    pretext     'by     showing     weaknesses,   implausibilities,
    inconsistencies,        incoherencies,       or    contradictions     in    the
    employer's proffered legitimate reasons such that a factfinder
    could infer that the employer did not act for the asserted non-
    discriminatory reasons.'"          Carreras, 
    596 F.3d at 37
     (emphasis
    omitted)    (quoting    Santiago-Ramos       v.   Centennial   P.R.   Wireless
    Corp., 
    217 F.3d 46
    , 54 (1st Cir. 2000)); see also Collazo-Rosado,
    765 F.3d at 93.     But Delgado has failed to do so here.
    The   May   18     termination    letter   first   recounted    the
    consequences of Delgado's failure to return to work.                  It then
    stated:    "However, due to a recent reorganization in field sales,
    we are making a non-negotiable offer of severance to you."                 This
    reorganization was also referenced in the July 17 letter, which
    provided: "As outlined in my letter dated May 18, 2012, due to a
    recent reorganization in field sales your position was eliminated
    and you were made an offer for a non-negotiable severance."
    Although the elimination of her position was not referenced in the
    May 18 letter, these two letters were consistent in the reference
    to a reorganization in field sales and the resultant severance
    offer.     See Collazo-Rosado, 765 F.3d at 94.          And Delgado has not
    given us any basis to conclude that each termination letter "had
    to give every reason [AstraZeneca] had for" terminating her.               Id.
    - 31 -
    at   93.     There   is    simply   nothing    contradictory,        incoherent,
    implausible, or inconsistent in these two different legitimate,
    nondiscriminatory reasons for her termination; "[a]t the very
    least[,] the rationales are not so inconsistent as to be 'unworthy
    of credence,' which is the test."            Id. at 94 (quoting Hodgens v.
    Gen. Dynamics Corp., 
    144 F.3d 151
    , 168 (1st Cir. 1998)).
    For similar reasons, we reject Delgado's argument that
    AstraZeneca has, at various points in this litigation, offered
    inconsistent justifications for her termination.                   In support of
    this contention, Delgado notes that AstraZeneca (1) relied on its
    elimination-of-position justification in its answer to Delgado's
    complaint,     its   representations     in    the    joint    case-management
    memorandum, and its answers to interrogatories, (2) relied on its
    failure-to-return        justification   in     its    motion       for   summary
    judgment, and (3) relied on both justifications in its appellate
    brief.     But because, for reasons already explained, we perceive no
    inconsistency between these two justifications, we fail to see how
    AstraZeneca's reliance on one or the other in various documents
    through the course of this litigation renders these "rationales
    . . . so inconsistent as to be 'unworthy of credence.'"                        
    Id.
    (quoting Hodgens, 
    144 F.3d at 168
    ).
    Delgado's    second    pretext    argument       is    grounded    in
    AstraZeneca policy.       Starting from the rock-solid premise that an
    employer's inadequately explained material deviation from standard
    - 32 -
    procedure can establish a genuine dispute of material fact as to
    whether the employer's stated justifications are pretextual, see
    Acevedo-Parilla v. Novartis Ex-Lax, Inc., 
    696 F.3d 128
    , 142-43
    (1st Cir. 2012), Delgado identifies two instances of AstraZeneca's
    failure to follow its applicable STD policy: (1) that Delgado was
    not placed in an unpaid extended disability leave, an option under
    AstraZeneca's STD policy when an employee exhausts his or her STD
    benefits and is still unable to return to work; (2) Cohran's
    unauthorized selection of a return-to-work date, a task reserved
    for the CHS case manager, in consultation with an employee's
    treating physician after the physician approves the employee's
    return to work.    We are unpersuaded.
    The   provision   relating    to   LTD   benefits   and   unpaid
    extended disability leave is contained in a section entitled
    "Employment Status After Exhausting STD Benefits."             Consistent
    with this title, this section applies only to "[a]n employee who
    is unable to return to work due to continuing disability after
    exhausting" the full 26 weeks of available STD benefits. (Emphasis
    added.)   Delgado did not exhaust her benefits, however.         Instead,
    CHS terminated them after invoking its right under a separate
    section of the policy to terminate benefits when it determines
    that the employee is no longer totally disabled or the employee
    failed to submit adequate supporting documentation, and Delgado
    did not challenge the termination of her benefits through the
    - 33 -
    appeals procedure set forth in the policy and communicated to her
    in the benefits-termination letter.
    Delgado's    attempt       to   show   pretext   through    Cohran's
    selection of her return-to-work date fares no better because
    AstraZeneca's STD policy is not as clear-cut as Delgado believes.
    Although the policy contains a section (section 8) outlining the
    return-to-work procedure and specifying that "[p]rior to returning
    to work, the employee must submit to the CHS case manager a
    completed [health-care physician s]tatement," the policy also
    provides in a separate section (section 5.4) that, "[i]f STD
    benefits are suspended or denied and the employee does not return
    to work, the employee may be considered to have abandoned the
    employee's    job   and    be    subject     to   immediate   termination   from
    employment."    The policy is not clear on the need for a completed
    health-care physician statement and the applicability of section
    8 where, as here, AstraZeneca suspends an employee's benefits under
    section   5.4   even      when    the    employee's    health-care      physician
    requests that the employee remain out of work.22
    Delgado's position — that, even in this scenario, a
    return-to-work date cannot be established absent "a statement from
    [the employee's] doctor that [the employee] is safely able to
    22In his deposition, Cohran acknowledged the policy's silence
    on this issue, but testified that, in this scenario, a return-to-
    work statement from the physician is not required.
    - 34 -
    return to work" — would allow a recalcitrant health-care physician
    to remain steadfast in his or her opposition to AstraZeneca's
    benefits denial or termination, refuse to authorize the employee's
    return to work, and thereby singlehandedly render section 5.4 a
    nullity.       We need not decide whether Delgado's interpretation of
    the policy language is erroneous; it suffices that, because it is
    not clear that Cohran's selection of the return-to-work date
    actually violated the policy in these circumstances, it does not
    create     a    genuine        dispute     of    material     fact    as     to   whether
    AstraZeneca's      stated        justifications        for    firing       Delgado     were
    pretextual.
    Delgado's        third      pretext         argument    asserts         that
    AstraZeneca's stated justification that her position had been
    eliminated as part of the reorganization "is completely false."
    Relying on deposition testimony of Martínez and Saavedra, Delgado
    insists that the reorganization eliminated her territory but not
    her position.        This false justification, Delgado argues, shows
    that AstraZeneca's justifications are pretextual.                          This argument
    rests on a flawed starting premise.
    Although Martínez and Saavedra did indeed discuss a
    reorganization involving the elimination of Delgado's territory,
    Cohran     discussed       a     second,        separate    reorganization        in   his
    deposition.       According to Cohran, in this second reorganization,
    the floating position to which Delgado had been assigned as a
    - 35 -
    result    of   the   elimination   of   her    territory   in   the   first
    reorganization was itself eliminated.         Although AstraZeneca noted
    this aspect of Cohran's testimony in its brief to this court,
    Delgado failed to effectively address this testimony in either her
    opening or reply brief, and — we say it again — it is not our
    responsibility to dig through the record in the hopes of unearthing
    some nugget that creates a genuine dispute of material fact.            See
    Belsito Commc'ns, 845 F.3d at 22.             Therefore, given Delgado's
    failure to address Cohran's deposition testimony that her position
    was eliminated in a second reorganization, it effectively stands
    unrebutted on appeal and compels us to reject Delgado's assertion
    that AstraZeneca's reorganization justification "is completely
    false."23
    23Delgado also scatters complaints in her brief to the effect
    that the district court failed to consider the evidence of her
    "stellar performance history" with AstraZeneca from 2001 until
    late 2011.   True, Delgado provided a detailed chronicle of her
    positive work history in the statement of facts that she submitted
    to the district court. And, to be sure, our cases indicate that
    positive performance evaluations can be relevant to the pretext
    inquiry, at least where poor performance is one of the
    justifications that the employer puts forward for the adverse-
    employment action. See Collazo v. Bristol-Myers Squibb Mfg., Inc.,
    
    617 F.3d 39
    , 52-53 (1st Cir. 2010) (considering evidence of
    employee's positive work evaluations and concluding that genuine
    issue of material fact existed as to whether performance-problems
    justification was pretextual); cf. Rodriguez-Torres v. Caribbean
    Forms Mfr., Inc., 
    399 F.3d 52
    , 62 (1st Cir. 2005) (affirming
    district court's admission of employee's positive performance
    evaluations   to   show   that    employee   possessed   necessary
    qualifications and adequately performed job and to rebut
    employer's assertion that employee lacked relevant knowledge to
    perform job). But, unlike in Collazo, AstraZeneca has not sought
    - 36 -
    That     leaves    Delgado's     argument     about    the    temporal
    proximity between the May 17 request for twelve more months of
    leave and the May 18 termination letter.                 Although such close
    temporal   proximity      "may    suffice    for   a   prima     facie   case   of
    retaliation," it "does not[, standing alone,] satisfy [Delgado's]
    ultimate burden to establish that the true explanation for [her]
    firing was retaliation for engaging in protected conduct rather
    than" the reasons articulated by AstraZeneca.             Carreras, 
    596 F.3d at 38
    . And we reiterate that, although the pretext inquiry entails
    consideration of "elusive concepts," Ameen, 777 F.3d at 68, summary
    judgment may still be appropriate on that issue, see, e.g.,
    Collazo-Rosado, 765 F.3d at 94-95.
    And it is in this case:            Delgado cannot shoulder her
    ultimate   burden    of   showing    pretext,      and   the     district   court
    therefore properly granted summary judgment to AstraZeneca on
    Delgado's ADA retaliation claim.
    B.   Remaining Claims
    Now    that    we've   addressed    Delgado's       ADA   claims,    we
    finally turn briefly to her claims sounding in Puerto Rico law.
    to justify its termination of Delgado on the ground that her
    performance was deficient. Instead, it has asserted that Delgado
    violated AstraZeneca policy by failing to report to work once her
    STD benefits were terminated and that her position had been
    eventually eliminated in a reorganization. And Delgado has not
    shown us why her positive work history in any way impacts those
    justifications.
    - 37 -
    She asserts claims under three Puerto Rico statutes: Law 44,
    Article 1802, and Law 80.         We address each claim in turn.
    1.     Law 44
    We can make quick work of the first of these claims:                   As
    Delgado     appropriately    concedes,          "Law     44   and      the   ADA     are
    coterminous."      Ruiz Rivera v. Pfizer Pharms., LLC, 
    521 F.3d 76
    , 87
    (1st Cir. 2008). Therefore, because we affirm the district court's
    entry     of     summary   judgment      on      Delgado's       ADA     disability-
    discrimination claim, we affirm the entry of summary judgment on
    her Law 44 claim for the same reasons.                 See id.
    2.     Article 1802
    We next examine Delgado's Article 1802 claims.                      As we
    read her complaint, she asserts two Article 1802 claims, one for
    negligence and the other for tortious infliction of emotional
    distress.       We easily affirm the district court's entry of summary
    judgment on Delgado's claim that AstraZeneca (in Delgado's words)
    "was negligent by not adhering to the requirements of Law 44 and
    the ADA in accommodating the plaintiff in accordance with her
    doctor's certifications."          Even assuming that such a claim is
    cognizable under Article 1802 — and we express no opinion on this
    issue — Delgado's failure to prevail on her ADA and Law 44 claims
    dooms her negligence claim premised on AstraZeneca's violation of
    those statutes.
    - 38 -
    With respect to Delgado's Article 1802 infliction-of-
    emotional-distress   claim,   the   district   court   entered   summary
    judgment in favor of AstraZeneca because the conduct underlying
    that claim was the same conduct that was "arguably covered by the
    ADA, Law 44, and the FMLA" and, "to the extent a specific labor or
    employment statute covers the conduct for which a plaintiff seeks
    damages, she is barred from using the same conduct to also bring
    a claim for damages under Article 1802."
    In challenging the district court's entry of summary
    judgment on appeal, Delgado's argument is not a model of clarity.
    Indeed, it is tough for us to discern precisely what she is
    arguing, but we'll do the best we can.         The main thrust of her
    argument seems to be that she alleged "specific conduct that
    supports her tort action independent from her other claims."
    But Delgado has not told us what that specific other
    conduct is or explained how it is independent from the conduct
    giving rise to her other claims.     According to the complaint, the
    conduct giving rise to her Article 1802 claim consisted of "various
    negative actions" on the part of AstraZeneca "[a]fter plaintiff
    disclosed her diagnosis to her supervisor," including "constant
    pressures to return to work while on a valid leave," "threats of
    termination," "ignor[ing] [her] doctor's recommendations," and
    continued harassment. No real specifics were provided. Similarly,
    in her briefing both below and on appeal, Delgado makes vague
    - 39 -
    references to "Cohran's undue and unreasonable interference with
    [Delgado's]   treatment"   and   "Cohran's   negligent   and   reckless
    intervention" without explaining how this conduct is independent
    from that giving rise to her other claims.        She simply has not
    pointed to any record support for her assertion that her Article
    1802 claim is premised on independent conduct, and we reject it
    for that reason.
    All that remains of Delgado's Article 1802 arguments on
    appeal is the following cryptic assertion:       "It is well settled
    that to the extent that the facts that comprise the actions
    executed against the plaintiff are not covered by the employment
    statutes, Article 1802 must provide." The meaning of this sentence
    is not readily apparent.     In support of this assertion, Delgado
    cited Rios v. Municipality of Guaynabo, 
    938 F. Supp. 2d 235
    , 260
    (D.P.R. 2013).     We suspect that Delgado might have intended her
    cryptically phrased sentence and citation to Rios to constitute an
    argument that, if AstraZeneca's conduct is not covered by the
    various employment and discrimination statutes undergirding her
    other claims (by virtue of the district court's entry of summary
    judgment on those claims), then her Article 1802 claims necessarily
    survive.   See 
    id.
     (declining to enter summary judgment on Article
    1802 and 1803 claims premised on the same conduct that gave rise
    to the retaliation claims for which summary judgment entered for
    - 40 -
    defendants because "such potentially tortious claims are no longer
    covered by any specific labor law").
    The problem for Delgado, however, is that "[j]udges are
    not expected to be mindreaders.      Consequently, a litigant has an
    obligation to spell out its arguments squarely and distinctly, or
    else forever hold its peace."      Zannino, 
    895 F.2d at 17
     (internal
    quotation marks omitted) (quoting Rivera–Gomez v. de Castro, 
    843 F.2d 631
    , 635 (1st Cir. 1988)); see also Town of Norwood v. Fed.
    Energy Regulatory Comm'n, 
    202 F.3d 392
    , 405 (1st Cir. 2000)
    ("[D]eveloping a sustained argument out of . . . legal precedents
    is the job of the appellant, not the reviewing court, as we have
    previously warned.").     Delgado has failed to do her part with
    respect to this Article 1802 argument.        The combination of a
    single, confusing sentence and an unexplained citation to a case
    that offers an unsupported and unauthoritative view of the scope
    of Article 1802 is no substitute for developed argumentation.      See
    Zannino, 
    895 F.2d at 17
     ("[I]ssues adverted to in a perfunctory
    manner, unaccompanied by some effort at developed argumentation,
    are deemed waived."); see also United States v. Bulger, 
    816 F.3d 137
    , 148 (1st Cir. 2016) (explaining that "'we consider waived
    arguments confusingly constructed and lacking in coherence'" and
    declining to consider argument where litigant "fail[ed] to provide
    us with intelligible analysis, or case law, to support his claim"
    (internal    quotation   marks   omitted)   (quoting   Rodríguez    v.
    - 41 -
    Municipality of San Juan, 
    659 F.3d 168
    , 175 (1st Cir. 2011))).24
    Therefore, we decline to consider this undeveloped argument.
    Because Delgado has not presented us with a developed,
    coherent, and convincing argument for overturning the district
    court's entry of summary judgment in AstraZeneca's favor on her
    Article 1802 claims, we affirm on this issue.
    3.     Law 80
    That   leaves     Delgado's     Law   80        claim   for   wrongful
    discharge.      Law   80     provides   a   remedy      to    employees    who   are
    discharged "without just cause."            P.R. Laws Ann. tit. 29, § 185a;
    see also Pérez v. Horizon Lines, Inc., 
    804 F.3d 1
    , 9 (1st Cir.
    2015).    It employs the following burden-shifting framework (one
    different from that applied in the ADA context): (1) the employee
    must show that he or she has been discharged and allege that the
    dismissal was not justified; (2) the burden then shifts to the
    employer to show, by a preponderance of the evidence, that the
    dismissal was justified; and (3) if the employer shoulders that
    burden, the employee must rebut the showing of good cause.                  Pérez,
    804 F.3d at 9.      In this case, Delgado has met her initial burden;
    she has shown that she has been terminated and alleged in her
    complaint that her termination was not justified.
    24 Delgado also fails to address her Article 1802 claims in
    her reply brief or to respond to AstraZeneca's argument that those
    claims must fail because they are premised on the same conduct
    that forms the basis of her other claims.
    - 42 -
    Moving on to AstraZeneca's burden, Law 80 "specifies
    several grounds that are considered good cause for termination,"
    id.,    including   "[t]he   employee's       repeated     violations    of    the
    reasonable rules and regulations established for the operation of
    the    establishment,   provided     a   written    copy    thereof    has    been
    opportunely furnished to the employee," P.R. Laws Ann. tit. 29,
    § 185b(c), as well as three other grounds "that relate to company
    restructuring or downsizing."        Carrasquillo-Ortiz v. Am. Airlines,
    Inc., 
    812 F.3d 195
    , 196 (1st Cir. 2016); see also P.R. Laws Ann.
    tit. 29, § 185b(d)-(f).            The statute also provides that "[a]
    discharge made by the mere whim of the employer or without cause
    relative to the proper and normal operation of the establishment
    shall not be considered as a discharge for good cause."                P.R. Laws
    Ann. tit. 29, § 185b.
    In order to shoulder its burden of establishing just
    cause, AstraZeneca "need only demonstrate that it had a reasonable
    basis to believe that [Delgado] has engaged in one of those actions
    that the law identifies as establishing such cause."                  Pérez, 804
    F.3d at 9.     "A 'just' discharge," we have said, "is one where an
    employer    provides    a   considered,    non-arbitrary      reason     for   an
    employee's    termination     that    bears    some     relationship     to    the
    business' operation."        Id.     This inquiry focuses not on "the
    objective veracity of the employer's action" but instead "on the
    employer's    reasonable     belief";     even     "a   'perceived     violation
    - 43 -
    suffices to establish that [the employer] did not terminate [the
    employee] on a whim, but rather for a sensible business-related
    reason.'"       Id. at 10 (quoting Hoyos v. Telecorp Commc'ns, Inc.,
    
    488 F.3d 1
    , 10 (1st Cir. 2007)).
    For reasons we explained in our discussion of Delgado's
    retaliation claim, AstraZeneca has shouldered its burden here by
    offering    two    potential    bases     for   a    finding      of   a   just-cause
    termination:       her failure to return to work after termination of
    her STD benefits and the elimination of her position.                         Both of
    these   reasons       are   considered,     non-arbitrary,         and     bear    some
    relationship to AstraZeneca's business operation.                      See id. at 9.
    Therefore,       "a    reasonable    jury       could      only     conclude       that
    [AstraZeneca] has met its burden of showing just cause."                       Id. at
    10.
    Because AstraZeneca satisfied its burden, Delgado can
    defeat summary judgment only if she can rebut AstraZeneca's just-
    cause showing.        Id.   To shoulder her burden, Delgado "must do more
    than    show    that    [AstraZeneca]     may       have   gotten      some   of    the
    particulars wrong.          Instead, [Delgado] had the burden to adduce
    probative evidence that [AstraZeneca] did not genuinely believe in
    or did not in fact terminate [Delgado] for the reason[s] given."
    Id. at 11.       To this end, Delgado offers several reasons why, she
    contends, AstraZeneca's reasons are pretextual.                   See Collazo, 
    617 F.3d at
    53 n.10 (vacating summary judgment on employee's Law 80
    - 44 -
    claims because genuine issue of material fact existed as to whether
    employee's "termination was the result of retaliatory animus,
    rather than company reorganization and inadequate performance").25
    But   we've    already   considered   (and   rejected)   each   of   these
    contentions in the course of affirming the entry of summary
    judgment on Delgado's retaliation claim.           Thus, for the same
    reasons, we conclude that Delgado has failed to shoulder her burden
    to proceed to trial on her Law 80 claim.
    CONCLUSION
    For these reasons, we affirm the district court's entry
    of summary judgment in AstraZeneca's favor.       Each party shall bear
    its own costs.
    25
    We note that, even where an employer terminates an employee
    for one of the three specified grounds relating to restructuring
    and downsizing, Law 80 imposes additional obligations on the
    employer. In particular, "the employer must give preference to
    those employees with greater seniority over those with less
    seniority   within   the   same    occupational   classification."
    Carrasquillo-Ortiz, 812 F.3d at 196; see also P.R. Laws Ann. tit.
    29, § 185c. "If the employer terminates a more senior employee
    and retains a less senior employee within the same occupational
    classification, the employer must pay the terminated employee a
    mesada." Carrasquillo-Ortiz, 812 F.3d at 196; see also P.R. Laws
    Ann. tit. 29, §§ 185a, 185c. We need not concern ourselves with
    the application of these provisions in this appeal, however,
    because Delgado's sole focus on appeal is demonstrating that
    neither of AstraZeneca's stated justifications are the true reason
    why it terminated her. Therefore, because she makes no argument
    that AstraZeneca still owes her a mesada even if it terminated her
    on the basis of company restructuring or downsizing, we need not
    consider this issue.
    - 45 -
    

Document Info

Docket Number: 15-2232P

Citation Numbers: 856 F.3d 119, 2017 WL 1593474

Judges: Thompson, Dyk, Kayatta

Filed Date: 5/2/2017

Precedential Status: Precedential

Modified Date: 11/5/2024

Authorities (24)

Thomas Amadio v. Ford Motor Company , 238 F.3d 919 ( 2001 )

US Airways, Inc. v. Barnett , 122 S. Ct. 1516 ( 2002 )

Hodgens v. General Dynamics Corp. , 144 F.3d 151 ( 1998 )

Rodriguez v. Municipality of San Juan , 659 F.3d 168 ( 2011 )

John Byrne v. Avon Products, Inc. , 328 F.3d 379 ( 2003 )

Carreras v. Sajo, Garcia & Partners , 596 F.3d 25 ( 2010 )

Watkins v. J & S Oil Co. , 164 F.3d 55 ( 1998 )

Criado v. IBM Corporation , 145 F.3d 437 ( 1998 )

Ruiz Rivera v. PEIZER PHARMACEUTICALS, LLC , 521 F.3d 76 ( 2008 )

Kvorjak v. Maine, State of , 259 F.3d 48 ( 2001 )

Rodriguez-Torres v. Caribbean Forms Manufacturer, Inc. , 399 F.3d 52 ( 2005 )

Dennis Epps v. The City of Pine Lawn , 353 F.3d 588 ( 2003 )

United States v. Torres-Rosario , 658 F.3d 110 ( 2011 )

Zenaida Garc A-Ayala v. Lederle Parenterals, Inc. , 212 F.3d 638 ( 2000 )

Benoit v. Technical Manufacturing Corp. , 331 F.3d 166 ( 2003 )

United States v. Ilario M.A. Zannino , 106 A.L.R. Fed. 1 ( 1990 )

Mulloy v. Acushnet Company , 460 F.3d 141 ( 2006 )

Martin Rivera-Gomez v. Rafael Adolfo De Castro , 843 F.2d 631 ( 1988 )

Santiago-Ramos v. Centennial P.R. Wireless Corp. , 217 F.3d 46 ( 2000 )

Michael Evans v. Federal Express Corporation , 133 F.3d 137 ( 1998 )

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