Chapman v. Carmike Cinemas , 307 F. App'x 164 ( 2009 )


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  •                                                                         FILED
    United States Court of Appeals
    Tenth Circuit
    January 12, 2009
    UNITED STATES COURT OF APPEALS Elisabeth A. Shumaker
    Clerk of Court
    FOR THE TENTH CIRCUIT
    SHANNON CHAPMAN,
    Plaintiff-Appellant,
    v.                                                 No. 08-4043
    (D.C. No. 2:06-CV-00948-TS)
    CARMIKE CINEMAS,                                     (D. Utah)
    Defendant-Appellee.
    ORDER AND JUDGMENT *
    Before HENRY, Chief Judge, EBEL and GORSUCH, Circuit Judges.
    Shannon Chapman appeals the district court’s grant of summary judgment
    in favor of her former employer, Carmike Cinemas, in her case alleging a sexually
    hostile work environment and constructive discharge in violation of Title VII of
    the Civil Rights Act of 1964. We have jurisdiction under 
    28 U.S.C. § 1291
    .
    *
    After examining the briefs and appellate record, this panel has determined
    unanimously that oral argument would not materially assist the determination of
    this appeal. See Fed. R. App. P. 34(a)(2); 10th Cir. R. 34.1(G). The case is
    therefore ordered submitted without oral argument. This order and judgment is
    not binding precedent, except under the doctrines of law of the case, res judicata,
    and collateral estoppel. It may be cited, however, for its persuasive value
    consistent with Fed. R. App. P. 32.1 and 10th Cir. R. 32.1.
    Considering Ms. Chapman’s first claim of a hostile work environment,
    based on a sexual assault by a supervisor, we conclude that Carmike did not
    adequately establish the elements of the employer’s affirmative defense to
    respondeat superior liability for sexual harassment committed by a supervisor, but
    that the evidence would not allow a reasonable jury to find Carmike negligent.
    With regard to her second claim of a hostile work environment, based on the
    sexually oriented atmosphere of the workplace generally, we conclude both that
    Carmike established the elements of the affirmative defense and that the evidence
    would not allow a reasonable jury to find Carmike negligent. Finally, we
    conclude with regard to her constructive discharge claim that the district court did
    not err in holding that she was required to amend her existing administrative
    charge of discrimination or to file a new charge to preserve her claim for
    litigation. Consequently, we reverse the district court’s grant of summary
    judgment to Carmike on the respondeat superior aspect of the first claim, but
    affirm on the second and third claims.
    I.
    Ms. Chapman worked as a projectionist at a Carmike Cinemas theater that
    was part of a Utah entertainment complex. While she was on duty the night of
    Tuesday, May 25, 2004, assistant manager Walter McFashion, whom she
    considered a friend and a father-figure, approached her in the projectionist booth.
    -2-
    He then forcibly led her down the hall to another room, where he sexually
    assaulted her.
    Immediately after the assault and visibly upset, Ms. Chapman contacted the
    theater’s security guard, who in turn contacted the complex’s general manager,
    Larry Curry. Mr. Curry had a female manager sit with Ms. Chapman until she
    calmed down and had her write a statement about the assault. He told her that for
    the next few days (until Carmike’s city manager, Scott Dunaway, returned from
    out of town) she would be on paid leave for shifts that coincided with
    Mr. McFashion’s shifts. Mr. Curry also told her that they would investigate and
    handle the matter, giving Ms. Chapman the impression that she was not to call the
    police. Ms. Chapman worked on Thursday (when Mr. McFashion was not
    scheduled), with her supervisor and an assistant manager staying with her and a
    security guard checking in. She was allowed time off for the weekend, and on
    Monday, she filed a police report regarding the assault.
    When Mr. Dunaway returned that week, he met with Ms. Chapman,
    Mr. Curry, and the female manager who had been present on May 25.
    Ms. Chapman told Mr. Dunaway what had happened and gave him a copy of the
    police report. Mr. Curry gave him the statement she had written the night of the
    assault. Mr. Dunaway assured Ms. Chapman that she would not have to see
    Mr. McFashion again. He also informed her that she would be allowed to have a
    security guard with her when she was closing.
    -3-
    Mr. McFashion did not return to the theater after the Saturday following the
    assault. First he was on leave, apparently at his own request, and then he was on
    suspension pending Carmike’s investigation. It took Mr. Dunaway several weeks
    to arrange a meeting with Mr. McFashion. When he did so and heard
    Mr. McFashion’s side of the story, he immediately terminated Mr. McFashion’s
    employment with Carmike. Mr. McFashion later pleaded guilty to three counts of
    misdemeanor sexual battery and served time in jail. Ms. Chapman admits that she
    never saw Mr. McFashion at the theater after May 25.
    Ms. Chapman continued to work at Carmike for almost a year after the
    assault. She alleges that during this time, despite Carmike’s anti-harassment
    policy, the atmosphere at Carmike was hostile due to constant sexually-oriented
    conversations, comments, and jokes by managers and employees. On October 7,
    2004, she filed a formal charge of discrimination with the Utah
    Anti-Discrimination and Labor Division, complaining of Mr. McFashion’s assault
    and the atmosphere at Carmike after the assault. Finally, on May 5, 2005,
    Ms. Chapman quit her employment. She alleges that she was forced to quit
    because she could not overcome her fears for her safety and ultimately she could
    not bear returning to work. She did not amend her charge of discrimination to
    allege constructive discharge.
    Ms. Chapman received her right-to-sue letter and brought suit against
    Carmike. Her complaint set forth three claims: (1) a sexually hostile work
    -4-
    environment due to Mr. McFashion’s assault; (2) a sexually hostile work
    environment due to pervasive sexual comments, jokes, and conversations; and
    (3) constructive discharge. The district court granted summary judgment to
    Carmike on all three claims.
    With regard to the claim about the assault, the district court granted
    summary judgment for Carmike, holding that Ms. Chapman did not assert that
    Mr. McFashion was her supervisor and that she did not complain about him prior
    to the assault, with the exception of the “proposition statement” that she reported
    to the theater general manager. Aplt. App. at 1324. The court noted that she
    viewed him as a “father figure” and “they were friends.” 
    Id.
     The court also held
    that the “single statement” that she reported to the theater general manager “could
    not have been construed as a complaint of sexual harassment” and therefore
    Carmike was not on notice of any danger from Mr. McFashion. 
    Id. at 1325
    .
    Finally, the court held that Carmike responded reasonably to end the harassment
    when she reported the assault by investigating the incident and terminating
    Mr. McFashion’s employment.
    With regard to the second claim, which alleged a sexually pervasive
    atmosphere due to managers’ and co-workers’ constant sexual jokes,
    conversations, and comments, the district court again granted summary judgment
    for Carmike, concluding that much of the proffered evidence related to the
    pre-assault period and thus was not relevant to the claim, which concerned only
    -5-
    the post-assault period. The court also found that Ms. Chapman’s relevant
    evidence was unspecific. It noted that she did not complain to upper management
    about the few incidents that she did specifically identify. Finally, given the
    record evidence that she participated in sexual conversations and banter while at
    work, the district court held that she did not establish the subjective hostility of
    the environment. In considering this evidence, the district court declined to
    determine before granting summary judgment whether the evidence was
    admissible under Federal Rule of Civil Procedure 412.
    Finally, with regard to the third claim, which alleged that Ms. Chapman
    was constructively discharged, the district court granted summary judgment for
    Carmike, holding that the claim was procedurally barred because she failed to
    amend her charge of discrimination to include it. Thus, it was not
    administratively exhausted and not preserved for litigation.
    Ms. Chapman appeals the grant of summary judgment with respect to each
    of her three claims.
    II.
    “We review a grant of summary judgment de novo[,] . . . consider[ing] the
    factual record and reasonable inferences therefrom in the light most favorable to
    the party opposing summary judgment.” MacKenzie v. City & County of Denver,
    
    414 F.3d 1266
    , 1273 (10th Cir. 2005) (quotations omitted). Summary judgment is
    appropriate when “the pleadings, the discovery and disclosure materials on file,
    -6-
    and any affidavits show that there is no genuine issue as to any material fact and
    that the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(c).
    Of course, “we remain free to affirm a district court decision on any grounds
    for which there is a record sufficient to permit conclusions of law, even
    grounds not relied upon by the district court.” MacKenzie, 
    414 F.3d at 1273
    (quotation omitted).
    A.
    Ms. Chapman’s first claim alleged a sexually hostile work environment due
    to the assault. Ms. Chapman argues that the district court erred in granting
    summary judgment to Carmike because the assault established the existence of a
    severe, pervasive hostile work environment caused by a supervisor for which
    Carmike is liable under Title VII either indirectly through principles of employer
    respondeat superior liability or directly because of its own negligence.
    To establish that a hostile work environment exists in resisting summary
    judgment, a plaintiff must present evidence from which a jury could reasonably
    conclude that “(1) she is a member of a protected group; (2) she was subject to
    unwelcome harassment; (3) the harassment was based on sex; and (4) due to the
    harassment’s severity or pervasiveness, the harassment altered a term, condition,
    or privilege of the plaintiff’s employment and created an abusive working
    environment.” Harsco Corp. v. Renner, 
    475 F.3d 1179
    , 1186 (10th Cir. 2007)
    (alteration and quotation omitted). For purposes of this appeal, we accept that a
    -7-
    reasonable jury could find each of these elements are established for this claim.
    See Turnbull v. Topeka State Hosp., 
    255 F.3d 1238
    , 1243-44 (10th Cir. 2001)
    (concluding, in case in which the plaintiff was sexually assaulted by her patient,
    that jury’s finding of sexually hostile work environment was not unreasonable);
    Harrison v. Eddy Potash, Inc., 
    248 F.3d 1014
    , 1024 n.5 (10th Cir. 2001) (noting
    that it is an arguable position that even one sexual assault would suffice to create
    a hostile work environment, but declining to decide the question); Lockard v.
    Pizza Hut, Inc., 
    162 F.3d 1062
    , 1072 (10th Cir. 1998) (holding that a single
    incident of physically threatening and humiliating conduct can be sufficient to
    create a hostile work environment for a sexual harassment claim).
    In addition to establishing the hostile work environment elements, the
    plaintiff must also identify a basis for holding the employer liable under Title VII.
    Harsco Corp., 
    475 F.3d at 1186
    . Potential bases for liability include respondeat
    superior liability, see Burlington Industries, Inc. v. Ellerth, 
    524 U.S. 742
    , 765
    (1998); Faragher v. City of Boca Raton, 
    524 U.S. 775
    , 807 (1998), or employer
    negligence, see Ellerth, 
    524 U.S. at 759
    ; Harsco Corp., 
    475 F.3d at 1186
    .
    Respondeat Superior Liability - Ellerth and Faragher
    The Supreme Court has held that “[a]n employer is subject to vicarious
    liability to a victimized employee for an actionable hostile work environment
    created by a supervisor with immediate (or successively higher) authority over the
    employee.” Ellerth, 524 U.S. at 765; Faragher, 
    524 U.S. at 807
    .
    -8-
    The first question in determining whether Carmike may be subject to
    respondeat superior liability for the assault is whether Mr. McFashion was “a
    supervisor with immediate (or successively higher) authority” over Ms. Chapman.
    It is clear that he was not Ms. Chapman’s direct supervisor – she was a
    projectionist, and her direct supervisor was the head projectionist. Further, the
    record contains some indications that projectionist was a management position.
    But there also is some evidence in the record that assistant managers were in
    charge when the managers were off, and that they had authority to set schedules,
    to discipline, and to recommend termination for employees not directly within
    their command structure. Taking all inferences in favor of Ms. Chapman, for
    purposes of this analysis we hold that a reasonable jury could find that
    Mr. McFashion was a supervisor with authority over Ms. Chapman.
    Ellerth and Faragher established an affirmative defense for employers who
    would otherwise be subject to respondeat superior liability for harassment by a
    supervisor. When the employee is not subject to a “tangible employment action,”
    the employer may establish the defense by proving two elements: “(a) that the
    employer exercised reasonable care to prevent and correct promptly any sexually
    harassing behavior, and (b) that the plaintiff employee unreasonably failed to take
    advantage of any preventive or corrective opportunities provided by the employer
    or to avoid harm otherwise.” Ellerth, 524 U.S. at 765; Faragher, 
    524 U.S. at 807
    .
    “Tangible employment actions are the means by which the supervisor brings the
    -9-
    official power of the enterprise to bear on subordinates. A tangible employment
    decision requires an official act of the enterprise, a company act.” Ellerth,
    
    524 U.S. at 762
    . Examples of tangible employment actions include “hiring,
    firing, failing to promote, reassignment with significantly different
    responsibilities, or a decision causing a significant change in benefits.”
    
    Id. at 761
    .
    Ms. Chapman alleges that she quit her employment because after the
    assault she feared for her safety and ultimately she reached a point where she
    could no longer bear coming to work. She characterizes her departure as a
    constructive discharge and argues that it constitutes a tangible employment
    action, making the Ellerth/Faragher defense unavailable to Carmike. The
    Supreme Court has determined, though, that when “an official act does not
    underlie the constructive discharge,” the employer may invoke the
    Ellerth/Faragher affirmative defense. Penn. State Police v. Suders, 
    542 U.S. 129
    ,
    148 (2004). Carmike may invoke the defense because Ms. Chapman attributes her
    resignation to her psychological state, in turn attributed to the assault, rather than
    to an official act by Carmike.
    We conclude that because Carmike showed that it promulgated,
    disseminated, and conducted training on an anti-harassment policy, it established
    the first element of the defense, which requires the employer to present evidence
    that it “exercised reasonable care to prevent and correct promptly any sexually
    -10-
    harassing behavior.” Ellerth, 
    524 U.S. at 765
    ; Faragher, 
    524 U.S. at 807
    . We
    need not discuss this element in detail, however, because Carmike has failed to
    establish the defense’s second element, that Ms. Chapman “unreasonably failed to
    take advantage of any preventive or corrective opportunities provided by the
    employer or to avoid harm otherwise.” Ellerth, 
    524 U.S. at 765
    ; Faragher,
    
    524 U.S. at 807
    . Unlike in Ellerth and Faragher, the assault on Ms. Chapman
    was an unforeseeable, one-time incident. In these circumstances, there do not
    appear to be preventive measures that she could have taken. But she did not fail
    to avail herself of her corrective opportunity. Instead, she did the opposite – she
    immediately reported the assault to Carmike through appropriate channels.
    The district court granted summary judgment to Carmike even though it
    failed to show the second prong of the defense. In similar circumstances, the
    Eighth Circuit refused to require an employer to prove the second prong,
    concluding that “[s]trict adherence to the Supreme Court’s two-prong affirmative
    defense in this case is like trying to fit a square peg into a round hole,” McCurdy
    v. Ark. State Police, 
    375 F.3d 762
    , 771 (8th Cir. 2004). Like Ms. Chapman’s
    case, McCurdy involved a single incident of harassment, a prompt reporting by
    the victim, and an effective response by the employer. See 
    id. at 764-65, 770-71
    .
    The Eighth Circuit determined that it would “critically ask whether Title VII
    envisions strict employer liability for a supervisor’s single incident of sexual
    harassment when the employer takes swift and effective action to insulate the
    -11-
    complaining employee from further harassment the moment the employer learns
    about the harassing conduct.” 
    Id. at 771
    .
    We conclude the Supreme Court, in crafting the Ellerth/Faragher
    affirmative defense, did not change course in sexual harassment
    jurisprudence by holding employers strictly liable for single incidents
    of supervisor sexual harassment. Therefore, we hold the [employer]
    is entitled to a modified Ellerth/Faragher affirmative defense,
    despite the [employer’s] inability to prove the second element.
    
    Id. at 772
    . Accordingly, the Eighth Circuit affirmed a grant of summary
    judgment for the employer. 
    Id. at 774
    .
    The parties in this case, however, did not cite McCurdy or argue that we
    should (or should not) adopt its approach. Accordingly, we decline to address
    whether this court should adopt the McCurdy modification to the
    Ellerth/Faragher affirmative defense in a single-incident situation where the
    employer had an effective policy in place and took effective measures to punish
    and stop the offensive conduct by a supervisor once it was reported by the
    victimized employee. Thus, in this case, we continue to require that the employer
    prove the employee did not promptly report the single-incident offense before the
    employer may avail itself of the Ellerth/Faragher defense.
    Because Ms. Chapman presented evidence that she promptly availed herself
    of her corrective opportunities by immediately reporting the assault, Carmike
    failed to establish the second element of the Ellerth/Faragher affirmative defense.
    Consequently, it was not entitled to summary judgment on Ms. Chapman’s theory
    -12-
    of respondeat superior liability for the sexual assault, and this claim must be
    remanded for further proceedings.
    Direct Liability - Negligence
    Ms. Chapman also complains that Carmike is liable for Mr. McFashion’s
    single-incident assault on her because of its own negligence. In Ellerth, the
    Supreme Court recognized that “although a supervisor’s sexual harassment is
    outside the scope of employment because the conduct was for personal motives,
    an employer can be liable, nonetheless, where its own negligence is a cause of the
    harassment.” 524 U.S. at 759. “An employer is negligent with respect to sexual
    harassment if it knew or should have known about the conduct and failed to stop
    it.” Id.; see also Harsco Corp., 
    475 F.3d at 1186
     (“Under this theory, [plaintiff]
    was required to prove . . . that [employer] had actual or constructive knowledge
    of the hostile work environment but did not adequately respond to notice of the
    harassment.”). It is Ms. Chapman’s burden to show that Carmike acted
    unreasonably. Hollins v. Delta Airlines, 
    238 F.3d 1255
    , 1258 (10th Cir. 2001).
    “Thus, the focus is not on whether the employer is liable for the bad acts of
    others, but whether the employer itself is responsible for failing to intervene.” 
    Id.
    Ms. Chapman avers that the theater environment was rife with sexual
    innuendo. She particularly points out that a couple of weeks before the assault,
    she and Mr. McFashion were talking. She told him that she was having problems
    with her boyfriend, and that if they broke up she was done with guys for awhile.
    -13-
    In response, Mr. McFashion stated, “if you and Brad ever break up, me and you
    are going to fuck.” Aplt. App. at 516. Later that evening he repeated the remark.
    She states that she reported the remarks to the head projectionist, to an assistant
    manager, and to the theater general manager, but the general manager responded,
    “that’s just the way Walter is” and took no further action. 
    Id.
     Both the head
    projectionist and general manager testified that they did not recall Ms. Chapman
    reporting the remarks, and there is no evidence from the assistant manager.
    Viewing all facts in favor of Ms. Chapman, we assume that Mr. McFashion
    made the remarks and Ms. Chapman reported them. But Carmike’s inaction was
    not negligence with respect to the assault. Ms. Chapman admitted that it was the
    first time Mr. McFashion had said anything to her that made her feel
    uncomfortable. These isolated remarks would not in and of themselves have
    established a sexually hostile work environment. See Faragher, 
    524 U.S. at 788
    (noting that Title VII is not a “general civility code” and stating that “sporadic
    use of abusive language, gender-related jokes, and occasional teasing” are among
    “the ordinary tribulations of the workplace” (quotations omitted)). There was
    nothing in those remarks to suggest that Mr. McFashion was threatening
    non-consensual sexual conduct. Had those remarks persisted or had they not been
    so isolated, we might conclude that Ms. Chapman had established enough
    evidence to defeat a summary judgment motion on this incident of sexual assault.
    But, on the record before us, we conclude that the character of the remarks was
    -14-
    not such that they would or should have put management on notice that
    Mr. McFashion would sexually assault Ms. Chapman. Carmike was entitled to
    summary judgment on Ms. Chapman’s negligence theory.
    For these reasons, the district court erred in granting summary judgment to
    Carmike on Ms. Chapman’s respondeat superior liability theory, but not her
    negligence theory.
    B.
    For her second claim, Ms. Chapman alleged a sexually hostile work
    environment based on constant sexual jokes, comments, and conversations at
    Carmike after the assault. 1 Ms. Chapman argues that the district court improperly
    considered evidence of her other sexual conduct that should have been screened
    under Rule 412 before being considered on summary judgment. She contends that
    the theater’s environment was hostile and Carmike should be liable under
    principles of respondeat superior liability and/or negligence.
    We assume without deciding for purposes of this analysis that
    Ms. Chapman’s post-assault allegations adequately establish the existence of a
    hostile work environment. Accordingly, we need not address whether the
    environment was objectively or subjectively hostile, and we need not address her
    1
    Although much of the evidence before the district court concerned the
    environment at the theater pre-assault, Ms. Chapman’s claim was limited to the
    post-assault environment because her administrative charge discussed only the
    assault and the post-assault conditions.
    -15-
    Rule 412 arguments. 2 Instead, summary judgment on this claim can be affirmed
    as to vicarious liability on the basis of Carmike’s Ellerth/Faragher defense and as
    to negligence because Ms. Chapman failed to present evidence of Carmike’s
    actual or constructive knowledge.
    Respondeat Superior Liability - Ellerth and Faragher
    Ms. Chapman alleges that the offensive post-assault atmosphere was caused
    by the theater general manager, assistant managers, and other employees.
    Because the theater general manager unquestionably was a supervisor with
    authority over Ms. Chapman, Carmike may be subject to respondeat superior
    liability for a sexually hostile work environment due to pervasive jokes,
    comments, and conversations, subject to the application of the Ellerth/Faragher
    defense. As discussed above, even though Ms. Chapman alleges constructive
    2
    Citing 23 Charles A. Wright and Kenneth W. Graham, Jr., Federal Practice
    and Procedure: Evidence, § 5391.1 (1998 Supp.), Carmike argues that Rule 412
    applies only at trial, not in summary judgment proceedings. Wright and Graham
    cites no authority for this proposition, and at least two courts disagree. See Davis
    v. DeKalb County Sch. Dist., 
    233 F.3d 1367
    , 1374 n.13 (11th Cir. 2000) (per
    curiam) (noting that the district court erred in considering evidence, on summary
    judgment, that the circuit court held would be inadmissible under Fed. R. Evid.
    412(b)(2)); Dunegan v. City of Council Grove, 
    189 F.R.D. 649
    , 652 (D. Kan.
    1999) (“[W]e do believe that the requirements of Rule 412 must be applied to
    summary judgment proceedings.”). Considering the well-established rule that
    summary judgment must rest only on admissible evidence, see Wright-Simmons v.
    City of Okla. City, 
    155 F.3d 1264
    , 1268 (10th Cir. 1998), and that evidence
    subject to Rule 412 is not admissible until declared so under the terms of the rule,
    we see no reason why Rule 412 should not be applied in summary judgment
    proceedings, but that issue need not be resolved in this appeal so we leave it open.
    -16-
    discharge as a tangible employment action, the defense remains available to
    Carmike because no official act led to her resignation. Suders, 
    542 U.S. at 148
    .
    Regarding the first element of the defense, we consider the employer’s
    sexual harassment policy dissemination and enforcement. Ellerth, 
    524 U.S. at 765
    ; Faragher, 
    524 U.S. at 807
    . Carmike produced evidence that it adopted an
    anti-harassment policy that prohibited “[v]erbal abuse of a sexual nature,
    including sexual flirtations, advances, propositions, innuendoes, or sexually
    suggestive comments” and “[s]exually explicit, suggestive, or offensive jokes.”
    Aplt. App. at 417. The policy was written in an employee handbook and
    displayed, in more general terms, on a poster at Carmike. The poster instructed:
    Any employee who has a complaint of sexual harassment at
    work by anyone, including supervisors and co-workers, must bring
    the problem to the attention of responsible Company officials.
    Employees may bring their complaint to their Division Manager or
    the General Manager by calling [toll free numbers] or writing
    [company address].
    Id. at 571. While Ms. Chapman disputed whether she ever received a copy of the
    handbook, she admitted that the policy was posted at Carmike, that she was aware
    of Carmike’s employee hotline for reporting complaints, and that during her
    employment she attended a meeting at which Mr. Dunaway discussed Carmike’s
    policy. We conclude that the policy and its dissemination generally evidence
    appropriate efforts by Carmike to prevent sexual harassment.
    -17-
    Ms. Chapman complains that Carmike’s anti-harassment policy was not
    effective or enforced, as evidenced by the sheer number of violations. But there
    is no indication in the record that any management other than the harassers knew
    about the objectionable conduct, such that the company would have the
    opportunity to enforce the policy. Ms. Chapman told the managers at the theater
    that she thought their conduct was inappropriate, but the theater manager was part
    of the problem condoning the sexually abusive atmosphere. Ms. Chapman admits
    that she did not call Carmike’s toll-free telephone number or write the company
    regarding the conduct to complain to the off-site personnel made available to her.
    Further, the record indicates that the theater general manager was supervised by
    the complex general manager, Mr. Curry, who was supervised by the city
    manager, Mr. Dunaway. Apparently Ms. Chapman also did not complain to either
    Mr. Curry or Mr. Dunaway, although there does not appear to be any reason why
    she could not have done so. 3
    Ms. Chapman failed to avail herself of her preventive and corrective
    opportunities when she complained only to people who were complicit in the
    hostile environment. She could have contacted the Division Manager or General
    Manager as provided in the anti-harassment policy, or she could have contacted
    local upper management. It was not reasonable for her to complain to the
    3
    As city manager, Mr. Dunaway oversaw three locations, but the record
    indicates that he usually worked thirty hours per week at the complex where
    Ms. Chapman worked.
    -18-
    offending managers but take no further action to have Carmike end the
    objectionable conduct. An employer’s demonstration of an employee’s
    unreasonable failure to use a complaint procedure “will normally suffice to satisfy
    the employer’s burden under the second element of the defense.” Ellerth,
    
    524 U.S. at 765
    ; Faragher, 
    524 U.S. at 807-08
    ; see also Faragher, 
    524 U.S. at 807
     (“If the victim could have avoided harm, no liability should be found
    against the employer who had taken reasonable care, and if damages could
    reasonably have been mitigated no award against a liable employer should reward
    a plaintiff for what her own efforts could have avoided.”). Accordingly, Carmike
    has established the second element of the Ellerth/Faragher defense and was
    entitled to summary judgment on the issue of its respondeat superior liability.
    Direct Liability - Negligence
    Ms. Chapman also contends that Carmike knew or should have known
    about the jokes, sexual comments, and conversations and negligently failed to put
    a stop to them. To avoid summary judgment, she must present evidence that
    would allow a reasonable jury to find that Carmike “had actual or constructive
    knowledge of the hostile work environment but did not adequately respond to
    notice of the harassment.” Harsco Corp., 
    475 F.3d at 1186
    .
    Ms. Chapman alleges that she reported the harassment to mid-management-
    level employees by informing the theater general manager and assistant managers
    that their conduct was inappropriate. But these management-level employees
    -19-
    were the alleged harassers. Their knowledge should not be imputed to Carmike.
    See Restatement (Third) of Agency §§ 5.02(1), 5.03(a), 5.04. Ms. Chapman
    admits that she did not report the conduct to any local higher-level management
    employees or to Carmike through its toll-free numbers or company address.
    Further, the conduct does not appear to be such that local upper management
    should have become aware of it in the course of performing their duties. We
    conclude that Carmike did not have actual or constructive knowledge of the
    harassing environment. Consequently, Ms. Chapman’s negligence theory fails.
    For these reasons, the district court did not err in granting summary
    judgment to Carmike on Ms. Chapman’s second claim.
    C.
    Ms. Chapman’s third claim alleged constructive discharge. She argues that
    the district court erred in determining the claim was procedurally barred, because
    she argues that “[i]f an unexhausted ensuing claim is ‘reasonably related’ to an
    exhausted claim, the district court should consider it.” Aplt. Br. at 22.
    The “reasonable relation” theory is no longer good law in cases involving
    discrete, easily identifiable incidents such as “‘termination, failure to promote,
    denial of transfer, or refusal to hire,’” each of which “‘constitutes a separate
    actionable unlawful employment practice.’” Martinez v. Potter, 
    347 F.3d 1208
    ,
    1210 (10th Cir. 2003) (quoting Nat’l R.R. Passenger Corp. v. Morgan, 
    536 U.S. 101
    , 110-14 (2002)). A plaintiff must timely file an administrative charge in
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    order to preserve a claim based on a “discrete discriminatory act[].” Morgan,
    
    536 U.S. at 113
    . We recognize that a constructive discharge may be akin to a
    hostile environment claim in that a constructive discharge theory generally rests
    on a series of discriminatory events and incidents. But when the constructive
    discharge is complete – i.e., when the employee resigns – the discharge is most
    akin to a wrongful discharge by the employer, which is a discrete and identifiable
    act. See Draper v. Coeur Rochester, Inc., 
    147 F.3d 1104
    , 1110 (9th Cir. 1998)
    (“Constructive discharge is, indeed, just one form of wrongful discharge.”);
    Young v. Nat’l Ctr. for Health Servs. Research, 
    828 F.2d 235
    , 238 (4th Cir. 1987)
    (characterizing a constructive discharge as “a distinct discriminatory act for
    which there is a distinct cause of action”). Accordingly, we conclude that a claim
    of constructive discharge requires filing an administrative charge. See Butler v.
    Potter, 
    345 F. Supp. 2d 844
    , 853 (E.D. Tenn. 2004).
    Ms. Chapman appears to concede that Martinez controls here, as she urges
    the court to overrule it. Aplt. Reply Br. at 3. One panel generally may not
    overrule the decision of another panel. United States v. Mitchell, 
    518 F.3d 740
    ,
    752 n.14 (10th Cir. 2008).
    Because Ms. Chapman did not exhaust her administrative remedies, the
    district court did not err in granting summary judgment to Carmike on her claim
    for constructive discharge.
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    III.
    The judgment of the district court is AFFIRMED in part and REVERSED
    in part. Summary judgment for Carmike on Ms. Chapman’s first claim of a
    hostile work environment, so far as it involves her respondeat superior liability
    theory of employer liability for the assault, is REVERSED and REMANDED to
    the district court for further proceedings. Summary judgment for Carmike on all
    other claims is AFFIRMED.
    Entered for the Court
    David M. Ebel
    Circuit Judge
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