Colorado Cross-Disability Coalition v. Abercrombie & Fitch Co. ( 2014 )


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  •                                                                FILED
    United States Court of Appeals
    Tenth Circuit
    August 29, 2014
    PUBLISH           Elisabeth A. Shumaker
    Clerk of Court
    UNITED STATES COURT OF APPEALS
    TENTH CIRCUIT
    COLORADO CROSS-DISABILITY
    COALITION, a Colorado non-profit
    corporation; ANITA HANSEN; JULIE
    FARRAR, on behalf of themselves and
    all others similarly situated,
    Plaintiffs - Appellees,
    and
    BENJAMIN HERNANDEZ; ROBERT
    SIROWITZ; JOSHUA STAPEN;
    ROBIN STEPHENS,
    Plaintiffs,
    v.                                               No. 13-1377
    ABERCROMBIE & FITCH CO.;
    ABERCROMBIE & FITCH STORES,
    INC.; J.M. HOLLISTER LLC, d/b/a
    Hollister Co.,
    Defendants - Appellants.
    ---------------------------
    UNITED STATES OF AMERICA;
    LEGAL CENTER FOR PEOPLE
    WITH DISABILITIES AND OLDER
    PEOPLE; AMERICAN
    ASSOCIATION OF PEOPLE WITH
    DISABILITIES; CENTER FOR
    RIGHTS OF PARENTS WITH
    DISABILITIES; DISABILITY
    RIGHTS AND ADVOCATES;
    DISABILITY RIGHTS EDUCATION
    AND DEFENSE FUND; DISABILITY
    RIGHTS LEGAL CENTER; LEGAL
    AID SOCIETY– EMPLOYMENT
    LAW CENTER; NATIONAL
    DISABILITY RIGHTS NETWORK;
    NATIONAL FEDERATION OF THE
    BLIND,
    Amici Curiae.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF COLORADO
    (D.C. No. 1:09-CV-02757-WYD-KMT)
    Mark A. Knueve (and Michael J. Ball of Vorys, Sater, Seymour and Pease, LLP,
    Columbus, Ohio; Gregory Alan Eurich and Joseph Neguse of Holland & Hart
    LLP, Denver, Colorado, on the briefs), for Defendants - Appellant.
    Amy F. Robertson (and Timothy P. Fox of Civil Rights Education and
    Enforcement Center, Denver, Colorado; Bill Lann Lee of Lewis, Feinberg, Lee,
    Renaker & Jackson, PC, Oakland, California; Kevin W. Williams and Andrew C.
    Montoya of Colorado Cross Disability Coalition, Denver, Colorado; Julia
    Campins and Hillary Benham-Baker of Campins, Benham-Baker, LLP, San
    Francisco, California, on the brief), for Plaintiffs - Appellees.
    Sasha Samberg-Champion, (Jocelyn Samuels, Acting Assistant Attorney General,
    and Mark L. Gross, Department of Justice, Civil Rights Division, Appellate
    Section, on the brief), Washington, D.C., for Amicus Curiae United States of
    America.
    Michelle Uzeta, Monrovia, California, for Amici Curiae Legal Center for People
    With Disabilities and Older People, American Association of People with
    Disabilities, Center for Rights of Parents with Disabilities, Disability Rights
    Advocates, Disability Rights Education and Defense Fund, Disability Rights
    Legal Center, Legal Aid Society – Employment Law Center, National Disability
    Rights Network and National Federation of the Blind.
    2
    Before KELLY, TYMKOVICH, and McHUGH, Circuit Judges.
    KELLY, Circuit Judge.
    Defendants–Appellants Abercrombie & Fitch Co., Abercrombie & Fitch
    Stores, Inc., and J.M. Hollister LLC, d/b/a Hollister Co. (collectively,
    Abercrombie) 1 appeal from several orders by the district court holding that
    Hollister clothing stores violate the Americans with Disabilities Act (ADA).
    First, Abercrombie challenges the district court’s holding that the Plaintiffs have
    Article III standing. See Colo. Cross-Disability Coal. v. Abercrombie & Fitch
    Co., 
    957 F. Supp. 2d 1272
    , 1277 (D. Colo. 2013). Second, it challenges the
    court’s certification of a nationwide class of disabled persons who shop at
    Hollister stores. See Colo. Cross-Disability Coal. v. Abercrombie & Fitch Co.,
    No. 09-cv-02757, 
    2012 WL 1378531
    , at *7 (D. Colo. 2012). Third, it challenges
    the court’s holding that entrances at many Hollister stores violate Title III of the
    ADA. See Abercrombie & Fitch 
    Co., 957 F. Supp. 2d at 1283
    . Finally, it
    challenges the court’s entry of a permanent injunction remedying those violations.
    See Colo. Cross-Disability Coal. v. Abercrombie & Fitch Co., No. 09-cv-02757,
    1
    Abercrombie & Fitch Stores, Inc. and J.M. Hollister LLC are wholly
    owned subsidiaries of Abercrombie & Fitch Co. For simplicity, this opinion
    refers to the defendant entities as “Abercrombie” and the public accommodation
    at issue as “Hollister stores” or “Hollister.”
    3
    
    2013 WL 6050011
    , at *1 (D. Colo. 2013). Our jurisdiction arises under 28 U.S.C.
    § 1291, and we affirm in part, reverse in part, and remand for further proceedings.
    Background
    Plaintiff–Appellee Colorado Cross-Disability Coalition (CCDC) is a
    disability advocacy organization in Colorado. Aplee. Br. 7. It advocates on
    behalf of its members to promote “independence, self-reliance, and full inclusion
    for people with disabilities in the entire community.” II Aplt. App. 486. In 2009,
    CCDC notified Abercrombie that Hollister stores at two malls in
    Colorado—Orchard Town Center and Park Meadows Mall—violated the ADA.
    Aplt. Br. 4-5. Initial attempts to settle the matter were unsuccessful, and this
    litigation followed. 
    Id. at 4.
    An ADA complaint was filed by CCDC and four of its members, one of
    whom was Anita Hansen. I Aplt. App. 24. Ms. Hansen, who uses a wheelchair
    for mobility, encountered accessibility obstacles at the Hollister at Orchard Town
    Center. 
    Id. at 111.
    Because steps led to the store’s center entrance, she attempted
    to enter the store through an adjacent side door, which was locked. 
    Id. at 112.
    A
    Hollister employee let her in, but once inside, Ms. Hansen had to ask employees
    to move tables and furniture to get about the store. 
    Id. This experience
    left her
    “frustrated and humiliated.” 
    Id. at 113.
    She had a similar experience at the
    Hollister at Park Meadows Mall. 
    Id. at 114-15.
    The complaint alleged that these
    4
    barriers, including the stepped “porch-like structure” that served as the stores’
    center entrance, violated Title III of the ADA. 
    Id. at 29-37.
    The Plaintiffs added
    class allegations to the complaint, challenging these barriers at “Hollister Co.
    stores throughout the United States.” 
    Id. at 71.
    Abercrombie took it upon itself to correct some of these barriers. It
    modified Hollister stores by lowering sales counters, rearranging merchandise to
    ensure an unimpeded path of travel for customers in wheelchairs, adding
    additional buttons to open the adjacent side doors, and ensuring that the side
    doors were not blocked or locked. III Aplt. App. 782. However, one thing
    remained unchanged: a stepped, porch-like structure served as the center entrance
    at many Hollister stores.
    There are two types of Hollister stores in the United States: those with
    center entrances that are level with the surrounding mall floor, and those like the
    Park Meadows Hollister 2 that feature a stepped porch as their center entrance.
    Aplt. Br. 5-6. These porches share a common design: the porch protrudes into the
    mall corridor and is covered by a terracotta roof, which gives it the look and feel
    2
    Some Hollister stores, including the one at Orchard Town Center, have
    closed since the start of this case. III Aplt. App. 782-83. For much of the time
    that this case was proceeding before the district court, porches were present at
    249 Hollister stores in the United States. See II Aplt. App. 688. When this
    appeal was briefed, that number was 231. See Aplt. Br. 3. The case is moot as to
    these closed stores; therefore, we will focus on the Park Meadows Hollister,
    which remains open.
    5
    of a Southern California surf shack. 
    Id. at 6;
    Aplee. Br. 4. Two steps lead from
    the mall floor onto the porch—where clothed mannequins, upholstered chairs, and
    marketing images are displayed—and another two steps lead off the porch into
    either the “Dudes” (male) or “Bettys” (female) side of the store. Aplt. Br. 5-7;
    Aplee. Br. 4-5. On either side of the porch are two doors leading into the store
    that are level with the mall floor. Aplt. Br. 5. These doors are on the same
    storefront as the porch. Whether a person enters the store through one of these
    doors, or ascends and descends the porch, that person arrives at the same point in
    either the Dudes or Bettys side of the store. 
    Id. at 6-7.
    The following picture,
    depicting the raised porch in the center and the level doors to the sides, may be a
    helpful reference.
    After the Plaintiffs filed a third amended complaint, Abercrombie moved to
    6
    dismiss arguing that the Plaintiffs lacked Article III standing. I Aplt. App. 184.
    The district court denied the motion, holding that the Plaintiffs alleged a “real and
    immediate threat” of future harm if the alleged ADA violations were not
    remedied. Colo. Cross-Disability Coal. v. Abercrombie & Fitch Co., No. 09-cv-
    02757, 
    2011 WL 2173713
    , at *3 (D. Colo. 2011). The Plaintiffs filed a motion
    for partial summary judgment, asking for judgment as a matter of law on whether
    the porch at the Park Meadows Hollister violated Title III of the ADA. I Aplt.
    App. 270. The Department of Justice (DOJ) filed a Statement of Interest
    supporting the Plaintiffs. II Aplt. App. 346. The district court granted the
    Plaintiffs’ motion, holding that the “steps to the center entrance are a legally
    unacceptable piece of [Hollister’s] branding and violate Title III of the ADA.”
    Colo. Cross-Disability Coal. v. Abercrombie & Fitch Co., 
    835 F. Supp. 2d
    . 1077,
    1083 (D. Colo. 2011).
    Thereafter, four of the named Plaintiffs withdrew, and Julie Farrar, another
    CCDC member who uses a wheelchair, was added to join Ms. Hansen on the final
    complaint. II Aplt. App. 474. On the Plaintiffs’ motion, the district court
    certified a class defined as
    all people with disabilities who use wheelchairs for
    mobility who, during the two years prior to the filing of
    the Complaint in this case, were denied the full and
    equal enjoyment of the goods, services, facilities,
    privileges, advantages, or accommodations of any
    Hollister Co. Store in the United States on the basis of
    disability because of the presence of an Elevated
    7
    Entrance.
    Abercrombie & Fitch Co., 
    2012 WL 1378531
    , at * 1.
    The parties filed cross motions for summary judgment. The Plaintiffs
    sought summary judgment on whether all Hollister stores with porches—some
    249 stores nationwide—violated Title III of the ADA. II Aplt. App. 698. They
    also sought entry of a permanent injunction remedying this nationwide violation.
    
    Id. Abercrombie sought
    summary judgment on standing, arguing that the
    Plaintiffs failed to offer proof of a concrete injury in fact. III Aplt. App. 946-47.
    It also argued that the district court’s earlier grant of partial summary judgment
    should be vacated because Abercrombie made changes to the Park Meadows
    Hollister addressing the court’s concerns. 
    Id. at 711.
    The district court granted
    the Plaintiffs’ motion in full and denied Abercrombie’s. Abercrombie & Fitch
    
    Co., 957 F. Supp. 2d at 1283
    -84. The court held that the Plaintiffs produced
    evidence of their standing and that Abercrombie’s changes to the Park Meadows
    Hollister did not moot the claim against the porch entrance. 
    Id. at 1277.
    The
    court then held that the porch structures at all Hollister stores violated Title III of
    the ADA. 
    Id. at 1283.
    Finally, the court entered a permanent injunction; it ordered Abercrombie
    to bring all Hollister stores with porches into compliance with Title III of the
    ADA within three years, at a rate of at least 77 stores per year. III Aplt. App.
    1098-99. Abercrombie could do so by modifying the porches in one of three
    8
    ways: (1) making the porch entrance “level with the surrounding floor space”; (2)
    placing a ramp on the porch; or (3) closing the porch off from “any public
    access.” 
    Id. at 1098.
    Abercrombie appealed.
    Discussion
    I.    Standing
    This court reviews standing de novo. Tandy v. City of Wichita, 
    380 F.3d 1277
    , 1283 (10th Cir. 2004). At its “irreducible constitutional minimum,”
    standing has three elements. Lujan v. Defenders of Wildlife, 
    504 U.S. 555
    , 560
    (1992). First, a plaintiff must suffer an “injury in fact” that is actual or imminent.
    
    Id. Second, the
    injury must be fairly traceable to the challenged action of the
    defendant. 
    Id. Third, it
    must be likely that the injury will be redressed by the
    relief requested. 
    Id. at 561.
    In response to a summary judgment motion, a
    plaintiff must support each element of standing by setting forth, through affidavit
    or other evidence, “‘specific facts,’ which for purposes of the summary judgment
    motion will be taken to be true.” 
    Id. (citation omitted)
    (quoting Fed. R. Civ. P.
    56(e)).
    Abercrombie contends that Ms. Hansen and Ms. Farrar have not suffered a
    genuine injury in fact because they are ADA testers. Aplt. Br. 19-20. This court
    has held, however, that “testers have standing to sue under Title II of the ADA.”
    
    Tandy, 380 F.3d at 1287
    . We believe the same is true for Title III of the ADA.
    9
    See Houston v. Marod Supermarkets, Inc., 
    733 F.3d 1323
    , 1332-34 (11th Cir.
    2013) (relying on Tandy and holding that testers have standing under Title III of
    ADA). Like Title II, Title III provides remedies for “any person” subjected to
    illegal disability discrimination. Compare 42 U.S.C. § 12133 (Title II), with 
    id. § 12188(a)(1)
    (Title III); see also 
    Tandy, 380 F.3d at 1286-87
    . Thus, anyone who
    has suffered an invasion of the legal interest protected by Title III may have
    standing, regardless of his or her motivation in encountering that invasion.
    However, the fact that “tester standing” exists under Title III does not displace
    the general requirements of standing. See 
    Houston, 733 F.3d at 1334
    . Like any
    plaintiff, a tester must demonstrate that she has indeed suffered a cognizable
    injury in fact that will be redressed by the relief sought.
    The “injury in fact” requirement differs “depending on whether the plaintiff
    seeks prospective or retrospective relief.” 
    Tandy, 380 F.3d at 1283
    (citing City of
    Los Angeles v. Lyons, 
    461 U.S. 95
    , 101-02 (1983)). When prospective
    relief—such as an injunction—is sought, “the plaintiff must be suffering a
    continuing injury or be under a real and immediate threat of being injured in the
    future.” 
    Id. In Tandy,
    we held that several ADA testers had standing to seek
    injunctive relief against the City of Wichita. 
    Id. at 1287-89.
    These plaintiffs
    were “under a real and immediate threat of experiencing a lift malfunction” on the
    city’s buses because they averred in affidavits an intent “to test Wichita Transit’s
    10
    fixed-route services several times per year.” 
    Id. at 1287.
    3 We held that
    “testimony of an intent to use buses ‘several times per year’ suggests a concrete,
    present plan to use” the buses “several times each year, including the year in
    which [the plaintiff] made that statement.” 
    Id. at 1284;
    see also 
    id. at 1285
    n.12.
    This contrasted with the plaintiffs in Lujan v. Defenders of Wildlife, whom the
    Supreme Court held “merely expressed a desire to someday visit places halfway
    around the world.” 
    Id. (citing Defenders
    of 
    Wildlife, 504 U.S. at 564
    ).
    With these principles in mind, we hold that Plaintiff Julie Farrar has
    standing to seek prospective relief. In two affidavits, Ms. Farrar averred that she
    “intend[s] to . . . return to” the Park Meadows Hollister, II Aplt. App. 463, and
    that she “will likely be going to the Park Meadows Mall at least six times per
    year,” 
    id. at 644.
    This “six times per year” testimony has the same effect as the
    “several times per year” testimony in Tandy. It suggests a concrete, present plan
    to return to the Park Meadows Hollister several times—at least six—each year,
    including the year in which Ms. Farrar made that statement. See 
    Tandy, 380 F.3d at 1284
    .
    Abercrombie challenges the plausibility of Ms. Farrar’s intent to return to
    the Park Meadows Hollister, pointing out that she has never entered a Hollister
    store and that the Park Meadows Mall is not the closest to her home. Aplt. Br.
    3
    We held that one plaintiff lacked standing because he failed to file such
    an affidavit. 
    Tandy, 380 F.3d at 1288
    .
    11
    21-22; Aplt. Reply Br. 5. For the purposes of summary judgment, however, we
    must take the specific facts set forth in Ms. Farrar’s affidavit as true. See
    Defenders of 
    Wildlife, 504 U.S. at 561
    . Moreover, her claim that she will return
    to the Park Meadows Hollister at least six times per year is not rendered
    implausible by the distance between the store and her home. Ms. Farrar testified
    that she will go to the Park Meadows Mall more often now that her friend has
    moved nearby. II Aplt. App. 644, 661; see 
    Houston, 733 F.3d at 1336-37
    (ADA
    plaintiff suffered an injury in fact because his frequent trips to his lawyer’s
    offices took him near the defendant’s store, which was more than thirty miles
    from his home). Ms. Farrar’s testimony demonstrates that she suffers a real and
    imminent threat of encountering the alleged accessibility barrier at the Park
    Meadows Mall in the future; this injury is directly traceable to the porch at
    Abercrombie’s store, and it is likely that a remedial injunction, if warranted,
    would redress this harm. Therefore, Ms. Farrar has standing to seek prospective
    relief.
    Ms. Farrar sought prospective relief as the representative of a nationwide
    class. Because we hold that she has Article III standing to challenge the porch at
    the Park Meadows Hollister, we need not decide whether the other named
    Plaintiffs, i.e., Anita Hansen and CCDC, have standing to serve as class
    representatives. See Horne v. Flores, 
    557 U.S. 433
    , 446-47 (2009); Arlington
    Heights v. Metro. Hous. Dev. Corp., 
    429 U.S. 252
    , 264 & n.9 (1977) (“[W]e have
    12
    at least one individual plaintiff who has demonstrated standing . . . . Because of
    the presence of this plaintiff, we need not consider whether the other individual
    . . . plaintiffs have standing to maintain the suit.”). However, Abercrombie insists
    that our standing analysis does not end at the Park Meadows Mall. It argues that
    Ms. Farrar lacks standing to bring a claim for nationwide injunctive relief because
    she does not intend to visit every Hollister store with a porch—over 230 stores
    nationwide. Aplt. Br. 23-24. We have no doubt that if Ms. Farrar were seeking a
    nationwide injunction in her own right, then she would lack standing to challenge
    accessibility barriers at stores she never intends to visit. 4 See Scherr v. Marriot
    Int’l, Inc., 
    703 F.3d 1069
    , 1075 (7th Cir. 2013) (although ADA plaintiff had
    standing to challenge the design of a single hotel she intended to visit, plaintiff
    lacked standing to challenge that same design at 56 other hotels she had no plans
    to visit). Although the concepts of standing and adequacy of status to maintain a
    4
    In this case, the district court held that the “individual named Plaintiffs
    have standing to bring a claim requesting nationwide injunctive relief.” Colo.
    Cross-Disability Coal. v. Abercrombie & Fitch, No. 09-cv-02757, 
    2011 WL 1930643
    , at *4 (D. Colo. 2011). This holding seems superfluous, however, given
    that the individual Plaintiffs did not request a nationwide injunction to remedy
    their own injuries but rather to remedy the injuries of a nationwide class they
    sought to represent. See I Aplt. App. 203 (“In any event, if [the Plaintiffs’]
    claims are common with and typical of those of a nationwide class, they will be
    entitled to represent that class which will have standing to seek a nationwide
    injunction.”); Aplee. Br. 1 (The Plaintiffs “do not argue that the two individual
    plaintiffs have standing to obtain a nationwide injunction.”). The question
    whether nationwide injunctive relief may issue was more appropriately answered
    by asking whether a class seeking that relief should be certified.
    13
    class action appear related, they are independent criteria and must be evaluated
    separately. See Hassine v. Jeffes, 
    846 F.2d 169
    , 175-76 (3d Cir. 1988). The
    question whether an injunction may properly extend to Hollister stores nationwide
    is answered by asking whether Ms. Farrar may serve as a representative of a class
    that seeks such relief. All that is necessary to answer this question is an
    application of Rule 23. See DG ex rel. Stricklin v. Devaughn, 
    594 F.3d 1188
    ,
    1194 (10th Cir. 2010). We turn to that task next.
    II.   Class Certification
    “The class action is an exception to the usual rule that litigation is
    conducted by and on behalf of the individual named parties only.” Wal-Mart
    Stores, Inc. v. Dukes, 
    131 S. Ct. 2541
    , 2550 (2011) (internal quotation marks
    omitted). To justify departure from that rule, “a class representative must be part
    of the class and possess the same interest and suffer the same injury as the class
    members.” 
    Id. (quoting E.
    Tex. Motor Freight Sys., Inc. v. Rodriguez, 
    431 U.S. 395
    , 403 (1977)) (internal quotation marks omitted). It is “Rule 23(a) [that]
    ensures that the named plaintiffs are appropriate representatives of the class
    whose claims they wish to litigate.” 
    Id. Rule 23(a)’s
    requirements are quite
    familiar: (1) the class is so numerous that joinder of all members is impracticable
    (numerosity); (2) there is a question of law or fact common to the class
    (commonality); (3) the claims or defenses of the representative parties are typical
    of the claims or defenses of the class (typicality); and (4) the representative
    14
    parties will fairly and adequately protect the interests of the class (adequacy).
    Fed. R. Civ. P. 23(a).
    In addition to Rule 23(a), the class proponent must also satisfy through
    evidentiary proof at least one of the provisions of Rule 23(b). Comcast Corp. v.
    Behrend, 
    133 S. Ct. 1426
    , 1432 (2013). In this case, the class was certified under
    Rule 23(b)(2), which requires the court to find that “the party opposing the class
    has acted or refused to act on grounds that apply generally to the class, so that
    final injunctive relief or corresponding declaratory relief is appropriate respecting
    the class as a whole.” Fed. R. Civ. P. 23(b)(2).
    We review the standard the district court used in making its Rule 23
    determination de novo, and we review the merits of that determination for an
    abuse of discretion. Wallace B. Roderick Revocable Living Trust v. XTO
    Energy, Inc., 
    725 F.3d 1213
    , 1217 (10th Cir. 2013). The district court enjoys
    “considerable discretion” in this area, and “we defer to the district court’s
    certification ruling if it applies the proper Rule 23 standard and its decision falls
    within the bounds of rationally available choices given the facts and law
    involved.” 
    Devaughn, 594 F.3d at 1194
    (internal quotation marks omitted).
    A.     Class Standing
    Before we apply Rule 23, we must address Abercrombie’s repeated
    contention that no one, not even the class, has standing in this case. Specifically,
    Abercrombie argues that the class lacks standing because the Plaintiffs “never
    15
    established that there are actual, non-hypothetical class members who intend to
    patronize each of the Hollister stores.” Aplt. Br. 29. That is, the Plaintiffs must
    offer proof of “actual members of the certified class who have standing” as to the
    231 Hollister stores with a porch. 
    Id. at 30.
    We have heard this argument before. In DG ex rel. Stricklin v. Devaughn,
    the defendants argued that “Rule 23(a)’s commonality and typicality requirements
    demanded that Named Plaintiffs prove all members were [injured] or are actually
    exposed to an imminent threat of harm as a result of” the defendants’ 
    actions. 594 F.3d at 1197
    . We rejected this argument, noting that it “conflate[d] the
    requirements for standing, prospective injunctive relief, and class certification.”
    
    Id. “First,” we
    held, “only named plaintiffs in a class action seeking prospective
    injunctive relief must demonstrate standing by establishing they are suffering a
    continuing injury or are under an imminent threat of being injured in the future.”
    
    Id. “Second, Rule
    23’s certification requirements neither require all class
    members to suffer harm or threat of immediate harm nor Named Plaintiffs to
    prove class members have suffered such harm.” 
    Id. at 1198.
    Other authorities support the notion that class “standing” does not require
    individualized proof from class members. See Denney v. Deutsche Bank AG, 
    443 F.3d 253
    , 263 (2d Cir. 2006) (noting that Article III standing does “not require
    that each member of a class submit evidence of personal standing”); Prado-
    Steiman ex rel. Prado v. Bush, 
    221 F.3d 1266
    , 1279-80 (11th Cir. 2000) (Court
    16
    must first determine whether “at least one named class representative has Article
    III standing,” then “question whether the named plaintiffs have representative
    capacity, as defined by Rule 23(a), to assert the rights of others.”). Three Justices
    of the Supreme Court favorably quoted this principle from a leading class action
    treatise:
    “[Unnamed plaintiffs] need not make any individual
    showing of standing [in order to obtain relief] . . . .
    Whether or not the named plaintiff who meets individual
    standing requirements may assert the rights of absent
    class members is neither a standing issue nor an Article
    III case or controversy issue but depends rather on
    meeting the prerequisites of Rule 23 governing class
    actions.”
    Lewis v. Casey, 
    518 U.S. 343
    , 395-96 (1996) (Souter, J., concurring) (alterations
    in original) (ellipses added) (quoting 1 H. Newberg & A. Conte, Newberg on
    Class Actions § 2.07, pp. 2-40 to 2-41 (3d ed. 1992)). The majority seemed to
    agree, pointing out that its holding did “not rest upon the application of standing
    rules.” See 
    id. at 360
    n.7. 5
    5
    Abercrombie’s position could be framed as an argument that nationwide
    injunctive relief was inappropriate because there was no proof of nationwide
    injuries necessitating such relief. See 
    Lewis, 518 U.S. at 348-49
    . In this case,
    however, we are faced with a nationwide design—“231 Hollister stores that have
    one elevated entry door with steps in addition to two adjacent, level, fully
    accessible entry doors.” Aplt. Br. 3. An injunction aimed at those and only those
    Hollister stores fits perfectly with the claim that those stores violate class
    members’ rights under the ADA. Contra 
    Lewis, 518 U.S. at 360
    (absent showing
    of systemwide constitutional violation, injunction with systemwide scope was
    inappropriate).
    17
    Thus, the question whether this class may seek nationwide injunctive relief
    is not answered by demanding proof of standing from each class member but by
    application of Rule 23.
    B.     Numerosity
    “The burden is upon plaintiffs seeking to represent a class to establish that
    the class is so numerous as to make joinder impracticable.” Peterson v. Okla.
    City Hous. Auth., 
    545 F.2d 1270
    , 1273 (10th Cir. 1976). “The numerosity
    requirement requires examination of the specific facts of each case and imposes
    no absolute limitations.” Gen. Tel. Co. of the Nw., Inc. v. Equal Emp’t
    Opportunity Comm’n, 
    446 U.S. 318
    , 330 (1980). Plaintiffs must offer “some
    evidence of established, ascertainable numbers constituting the class,” but there is
    “no set formula to determine if the class is so numerous that it should be so
    certified.” Rex v. Owens ex rel. Okla., 
    585 F.2d 432
    , 436 (10th Cir. 1978).
    Abercrombie argues that the Plaintiffs failed to meet the numerosity
    requirement because “they presented no evidence regarding the size of their
    proposed class.” Aplt. Br. 50. This court has said, however, that the numerosity
    requirement is not “a question of numbers.” Horn v. Associated Wholesale
    Grocers, Inc., 
    555 F.2d 270
    , 275 (10th Cir. 1977). Rather, there are a several
    “factors that enter into the impracticability issue.” 
    Id. Such factors
    may
    “includ[e] the nature of the action, the size of the individual claims, and the
    location of the members of the class or the property that is the subject matter of
    18
    the dispute.” 7A Charles Alan Wright, Arthur R. Miller & Marry Kay Kane,
    Federal Practice and Procedure § 1762, at 206-07 (3d ed. 2005) (footnote
    omitted). “[B]ecause it is such a fact-specific inquiry, we grant wide latitude to
    the district court in making this determination,” and we defer to its determination
    if the court “made an appropriate judgment call.” Trevizo v. Adams, 
    455 F.3d 1155
    , 1162 (10th Cir. 2006).
    In this case, the district court had before it several facts that pointed to the
    existence of a class so numerous that joinder would be impracticable. At the time
    of the court’s certification decision, it was undisputed that porches were present
    at nearly 250 Hollister stores in over 40 states. II Aplt. App. 451-58, 688.
    Moreover, CCDC submitted declarations from five of its members who averred
    that they shop at malls where Hollister stores are located. I Aplt. App. 111-28. It
    is undeniable, and subject to judicial notice, that there are millions of Americans
    with disabilities. See Bd. of Trs. of Univ. of Ala. v. Garrett, 
    531 U.S. 356
    , 370
    (2001) (citing the congressional finding that “some 43,000,000 Americans have
    one or more physical or mental disabilities”). It was therefore reasonable to infer
    that a substantial number of disabled people live in the 40 states where Hollister
    stores are located; that these people, like CCDC members and many Americans,
    shop at malls, including the 250 malls with porched Hollisters; and that joining
    all of these people in one suit would be impracticable. The district court did not
    abuse its discretion in so finding.
    19
    The dissent suggests that we have weakened the evidentiary burden a class
    proponent faces on the numerosity element. To be sure, this class was defined
    only to include those who have suffered a past injury. See Abercrombie & Fitch
    Co., 
    2012 WL 1378531
    , at *1. But the only relief sought by this class was
    prospective in nature. We agree with the dissent that whether the class was
    defined only to include those suffering a past injury does not bar certification. As
    we see it, the timing of the class’s injuries has little effect on the issue of
    impracticability: identifying, locating, and joining individuals who encounter
    accessibility discrimination at shopping malls in 40 states would be impracticable,
    regardless of whether the injury occurred in the past, is ongoing, or will occur in
    the future. See Penderson v. La. State Univ., 
    213 F.3d 858
    , 868 n.11 (5th Cir.
    2000) (“‘[J]oinder of unknown individuals is certainly impracticable,’” and “the
    fact that the class includes unknown, unnamed future members also weighs in
    favor of certification.”) (first quoting Jack v. Am. Linen Supply Co., 
    498 F.2d 122
    , 124 (5th Cir. 1974)). Overturing the district court’s class certification
    determinations would be substituting our discretion for that of the district
    court—something we are not empowered to do.
    C.     Commonality, Typicality, and Adequacy
    Abercrombie argues that the Plaintiffs failed to meet Rule 23(a)’s
    remaining requirements—commonality, typicality, and adequacy. Aplt. Br. 51-
    52. Because these requirements “tend to merge,” 
    Wal-Mart, 131 S. Ct. at 2551
    20
    n.5, and because Abercrombie does not address them separately, we address them
    together.
    First, Abercrombie argues that tester plaintiffs cannot assert claims
    common to or typical of a class of bona fide patrons. See Aplt. Br. 51-52. This
    argument lacks merit. As mentioned, a plaintiff’s status as tester is irrelevant in
    determining whether she has suffered an injury in fact under Title III of the ADA.
    To maintain a class action, a “class representative must be part of the class and
    possess the same interest and suffer the same injury as the class members.” Wal-
    
    Mart, 131 S. Ct. at 2550
    (internal quotation marks omitted). The interest asserted
    here is the same—the right to be free from disability discrimination in a place of
    public accommodation—as is the alleged injury—denial of that right by porches
    at Hollister stores.
    Elsewhere, Abercrombie again raises the specter of standing and argues
    that, because Ms. Farrar does not intend to visit every Hollister store with a
    porch, she lacks standing to obtain a nationwide injunction, and her status as class
    representative does not cure her lack of standing. Aplt. Br. 25. This argument
    conflates standing and the ability to represent a class under Rule 23. What
    Abercrombie challenges is whether Ms. Farrar presents “questions of law or fact
    common to the class” and a claim “typical of” the class when she has only visited
    one of the many stores against which the class seeks relief. See Fed. R. Civ. P.
    23(a).
    21
    The commonality and typicality requirements of Rule 23(a) do not require
    that every member of the class share a fact situation identical to that of the named
    plaintiff. 
    Devaughn, 594 F.3d at 1195
    ; see also Realmonte v. Reeves, 
    169 F.3d 1280
    , 1285 (10th Cir. 1999). “[D]iffering fact situations of class members do not
    defeat typicality under Rule 23(a)(3) so long as the claims of the class
    representative and class members are based on the same legal or remedial theory.”
    Adamson v. Bowen, 
    855 F.2d 668
    , 676 (10th Cir. 1988). The class’s “common
    contention ‘must be of such a nature that it is capable of classwide
    resolution—which means that determination of its truth or falsity will resolve an
    issue that is central to the validity of each one of the claims in one stroke.’” XTO
    
    Energy, 725 F.3d at 1218
    (quoting 
    Wal-Mart, 131 S. Ct. at 2551
    ).
    Given this authority, it is untenable to suggest that Ms. Farrar cannot
    represent a class unless she shares a factually identical claim with each class
    member—that she visit every Hollister store that the class claims violates the
    ADA. Her claim against the Park Meadows Hollister is “common to” the claims
    of the class because it raises a common question of law—whether Hollister stores’
    porched entrances violate the ADA. 6 Her claim is “typical of” the class’s even
    6
    Before the district court, Abercrombie argued that class certification was
    inappropriate because Hollister stores utilize varying designs in their porch
    layout. II Aplt. App. 690, 692. On appeal, Abercrombie does not raise this issue,
    and we are satisfied that the porches are sufficiently similar as to pose a common
    question of law.
    22
    though she has not visited the remaining 230 stores. These claims are based on
    the same legal and remedial theory—that Title III of the ADA mandates
    injunctive relief against the porches.
    These claims are capable of classwide resolution. In this regard, it is
    telling that Abercrombie does not challenge the district court’s decision to certify
    the class under Rule 23(b)(2), i.e., that Abercrombie “acted or refused to act on
    grounds that apply generally to the class, so that final injunctive relief . . . is
    appropriate respecting the class as a whole.” II Aplt. App. 695 (quoting Fed. R.
    Civ. P. 23(b)(2)) (emphasis added). The district court did not abuse its discretion
    in finding the requirements of Rule 23(a) and (b)(2) met, and it appropriately
    certified the class. We now turn to the merits of the class’s ADA claim.
    III.   ADA Violation
    In 1990, Congress passed the ADA “to provide a clear and comprehensive
    national mandate for the elimination of discrimination against individuals with
    disabilities.” 42 U.S.C. § 12101(b)(1). Title III of the ADA “prohibits
    discrimination against the disabled in the full and equal enjoyment of public
    accommodations.” Spector v. Norwegian Cruise Line Ltd., 
    545 U.S. 119
    , 128
    (2005). Clothing stores, like Hollister, are public accommodations. 42 U.S.C. §
    12181(7)(E). Title III provides that
    No individual shall be discriminated against on the basis
    of disability in the full and equal enjoyment of the
    goods, services, facilities, privileges, advantages, or
    23
    accommodations of any place of public accommodation
    by any person who owns, leases (or leases to), or
    operates a place of public accommodation.
    
    Id. § 12182(a).
    After the ADA, all “new construction” of and alterations to
    public accommodations must be “accessible.” 
    Id. § 12183(a)(1),
    (2). That is,
    discrimination under § 12182(a) includes “a failure to design and construct
    facilities . . . that are readily accessible to and usable by individuals with
    disabilities.” 
    Id. § 12183(a)(1).
    There are statutory exemptions, e.g. 
    id. §§ 12182(b)(1)(A)(iii),
    12183(a)(1), but none of these apply here.
    Congress authorized the Attorney General to promulgate regulations
    implementing the directives of Title III. 
    Id. § 12186(b).
    Within a year of the
    ADA’s enactment, the DOJ issued regulations based on ADA Accessibility
    Guidelines published by the Architectural and Transportation Barriers
    Compliance Board. 28 C.F.R. pt. 36. These guidelines now appear in Appendix
    D to 28 C.F.R. part 36, “1991 Standards for Accessible Design,” or simply the
    “1991 Standards,” 
    id. § 36.104.
    In 2010, the DOJ revised its ADA regulations. Without abrogating the
    1991 Standards, the DOJ promulgated new regulations—the “2010
    Standards”—that adopted newer ADA Accessibility Guidelines. See 
    id. The 2010
    Standards appear in Appendices B and D to 36 C.F.R. part 1191, and also
    include the requirements of subpart D of 28 C.F.R. part 36. 
    Id. We refer
    to the
    1991 and 2010 Standards generally as the “Design Standards.”
    24
    The Design Standards apply in phases: Public accommodations that were
    newly constructed or altered after January 26, 1993, but before September 15,
    2010, need only comply with the 1991 Standards. 28 C.F.R. § 36.406(a) app.
    Those newly constructed or altered between September 15, 2010, and March 15,
    2012, have the choice of complying with either the 1991 or 2010 Standards. 
    Id. And those
    newly constructed or altered after March 15, 2012, must comply with
    the 2010 Standards. 
    Id. There are
    exceptions: Any public accommodation that is
    required to comply with the 1991 Standards, yet does not so comply, must “be
    made accessible in accordance with the 2010 Standards.” 
    Id. § 36.406(a)(5)(ii).
    Additionally, for public accommodations subject to the 1991 Standards,
    If the 2010 Standards reduce the technical requirements
    or the number of required accessible elements below the
    number required by the 1991 Standards, the technical
    requirements or the number of accessible elements in a
    facility subject to this part may be reduced in
    accordance with the requirements of the 2010 Standards.
    
    Id. § 36.211(c).
    This regulatory framework sets the stage: Because the Hollister stores at
    issue were constructed after January 26, 1993, but before September 15, 2010,
    Aplee. Br. 44, they must comply with the 1991 Standards. To the extent the
    stores do not comply with the 1991 Standards, they must be brought into
    compliance with the 2010 Standards. And to the extent the 2010 Standards
    “reduce the technical requirements” of the 1991 Standards, Hollister stores are
    25
    deemed to comply with the Design Standards so long as they meet the lower
    requirements of the 2010 Standards.
    The district court held that the porch at Hollister stores violates Title III of
    the ADA in three ways. First, the court held that, regardless of any compliance
    with the Design Standards, Abercrombie violated the “broad statutory
    requirements” of the ADA. Abercrombie & Fitch Co., 
    835 F. Supp. 2d
    at 1082.
    Specifically, the raised porch violated the “overarching aims” of the ADA by
    providing a “different or separate” accommodation that was not “in the most
    integrated setting.” 
    Id. at 1082-83
    (quoting 42 U.S.C. § 12182(b)(1)(A)(iii), (B)).
    Second, the court held that the porch was a “space” under the Design Standards,
    and because Abercrombie made that space “available to individuals who do not
    require wheelchairs for mobility, [it] must comply with regulations governing
    circulation paths and accessible routes to accessible spaces.” Abercrombie &
    Fitch 
    Co., 957 F. Supp. 2d at 1281
    . Finally, as the porch was also an “entrance”
    under the Design Standards, the court held that the porch violated the 1991
    Standard stating that the entrance used by the “majority of people” must be
    accessible. 
    Id. at 1279;
    see also Abercrombie & Fitch Co., 
    835 F. Supp. 2d
    at
    1081-82.
    We review a district court’s interpretation of statutes and regulations de
    novo. United States v. Davis, 
    339 F.3d 1223
    , 1226 (10th Cir. 2003). We review
    the district court’s summary judgment decisions do novo, applying the same
    26
    standard as the district court. Ribeau v. Katt, 
    681 F.3d 1190
    , 1194 (10th Cir.
    2012). Because the district court held that the porches violate the ADA on three
    independent grounds, we only need to find one supportable to affirm, but we must
    find all wanting to reverse. We analyze each in turn.
    A.     Statutory ADA Violations
    Abercrombie argues that the district court erred by holding that a facility
    may violate the ADA even if it complies with the regulations regarding accessible
    design. Aplt. Br. 32-34, 47. It argues that no court has ever found a Title III
    violation based on a public accommodation’s design in the absence of a violation
    of the 1991 or 2010 Standards. 
    Id. at 33.
    The Plaintiffs counter that whether the
    porch violates the broad statutory guarantees of the ADA does not depend on the
    porch’s design but rather Abercrombie’s use of that design. Aplee. Br. 53, 57-59.
    The United States, as amicus, sums up this “use” argument:
    The problem is not that wheelchair users cannot enter
    the store and access defendants’ merchandise. Rather, it
    is that defendants exclude them from a part of the store
    that defendants themselves have made a part of the
    shopping experience. Having chosen to imbue the porch
    with such significance, the defendants cannot, as here,
    exclude individuals with disabilities from it and consign
    them to a wholly different experience.
    U.S. Br. 14. Because Abercrombie “uses” its porches as the central feature of the
    “Hollister experience,” this argument goes, it denies disabled customers the full
    and equal enjoyment of that experience in violation of 42 U.S.C. § 12182(a). See
    27
    Aplee. Br. 58.
    There is a significant flaw in the Plaintiffs’ argument. Apart from its
    existence (a byproduct of its design and construction) Abercrombie does not
    “use” the porch at all. It is the porch’s design (as a two-stepped, elevated
    structure) that denies disabled persons access to the store through the center
    entrance; the Plaintiffs do not point to any distinct policy or practice of
    Abercrombie’s that can be called a discriminatory “use” of that structure. See
    Aplee. Br. 5-6 (“Because the Raised Porch Entrance is inaccessible to shoppers
    who use wheelchairs, those shoppers must use doors at the mall level that are
    located to the side . . . .”); 
    id. at 47
    (The porches “were constructed in violation”
    of the ADA.); 
    id. at 50
    (The porches violated the ADA “when built.”). Even the
    United States cannot keep this “use” argument straight: It first asserts that the
    “complaint is not the existence of an inaccessible entranceway but its
    idiosyncratic use as an integral part of the shopping experience.” U.S. Br. 12. It
    then does an about-face and states that the “claim here is that the defendants’
    unnecessarily discriminatory design—which serves no functional purpose—makes
    wheelchair users feel unwelcome and excluded.” 
    Id. at 17-18
    (emphasis added).
    The fact that the Plaintiffs’ challenge the porch as it was built, calling it a
    discriminatory design, leads us to conclude that we are dealing with the design of
    the porch and the exclusive effect of that design. The sources the Plaintiffs cite
    bear out that the Design Standards are the appropriate measure of ADA liability
    28
    in this case.
    In Antoninetti v. Chipotle Mexican Grill, Inc., the Ninth Circuit held that
    service counters at Chipotle restaurants violated the ADA. 
    643 F.3d 1165
    , 1174
    (9th Cir. 2010). The case turned on the Design Standards, which require
    “equivalent facilitation” if counters do not meet certain height requirements. 
    Id. at 1173
    (quoting 1991 Standard 7.2(2)(iii)). The court held that Chipotle’s
    “policy” of showing disabled patrons samples of food and preparing food in
    seating areas was not “equivalent facilitation” because it denied disabled
    customers the full “Chipotle experience.” 
    Id. at 1174.
    Chipotle’s “service or
    policy” violated the ADA, not because of a statutory guarantee of equal
    experiences, but because “it did not comply with the Guidelines.” 
    Id. In Fortyune
    v. Am. Multi-Cinema, Inc., the Ninth Circuit considered a
    movie theater’s “policy concerning the use of wheelchair companion seats.” 
    364 F.3d 1075
    , 1078 (9th Cir. 2004). The court noted that the Design Standards were
    irrelevant because, unlike “cases that involve the design of a public
    accommodation under the ADA,” the case against the theater “concern[ed] a
    public accommodation’s policy regarding the use of that design (e.g., the use and
    availability of a companion seat).” 
    Id. at 1085.
    The court held that the plaintiff
    established an ADA claim because the theater “employed a discriminatory policy
    or practice.” 
    Id. (citing 42
    U.S.C. § 12182(a), (b)(2)(A)(ii)).
    The Design Standards are also instructive. The purpose of the standards is
    29
    “to effectuate title III of the Americans with Disabilities Act.” 28 C.F.R. pt. 36,
    app. C (guidance to 28 C.F.R. § 36.101). A public accommodation that “complies
    with these guidelines” is deemed “accessible.” 1991 Standard 3.5. The
    commentary provides that
    A private entity that renders an “accessible”
    building inaccessible in its operation, through policies or
    practices, may be in violation of [42 U.S.C. § 12182].
    For example, a private entity can render an entrance to a
    facility inaccessible by keeping an accessible entrance
    open only during certain hours (whereas the facility is
    available to others for a greater length of time). A
    facility could similarly be rendered inaccessible if a
    person with disabilities is significantly limited in her or
    his choice of a range of accommodations.
    28 C.F.R. pt. 36, app. C, at 914 (guidance to 28 C.F.R. § 36.401) (emphasis
    added).
    Unlike the case in Fortyune, we are not dealing with a public
    accommodation’s use of a design (e.g., a distinct policy or practice concerning to
    whom an accommodation is available, when an accommodation is available, or
    what choice of accommodations is available), but rather the design itself (i.e., the
    form and shape of a structure that render it inaccessible). See U.S. Br. 17 (“[T]he
    claim here is that the defendant[s] [adopted an] unnecessarily discriminatory
    design.”). And Antoninetti counsels that, even when dealing with a “service or
    policy,” Design Standards specifically addressing an issue are a better benchmark
    than more general prohibitions found in the statute itself. See Antoninetti, 
    643 30 F.3d at 1174
    ; see also United States v. Hoyts Cinemas Corp., 
    380 F.3d 558
    , 566
    (1st Cir. 2004) (“[I]t makes more sense to focus upon a somewhat uncertain
    regulation directed to the very problem at hand rather than an even vaguer set of
    statutory provisions framed in more general terms.”).
    By their own terms, the Design Standards provide the necessary guidance
    required to build an “accessible” structure. The ADA itself makes this clear: §
    12183(a)(1) requires new construction to be “readily accessible” except where it
    is “structurally impracticable to meet the requirements of such subsection in
    accordance with standards set forth or incorporated by reference in regulations
    issued under this subchapter.” 42 U.S.C. § 12183(a)(1) (emphasis added). In
    turn, the regulations assure that a facility is “accessible” if it “complies with these
    guidelines.” 1991 Standard 3.5. Of course, if an entity constructs an “accessible”
    facility, but takes affirmative steps to bar disabled persons from enjoying it, then
    it has violated the ADA’s prohibition of providing a separate benefit “on the basis
    of a disability.” See 42 U.S.C. § 12182(b)(1)(A)(iii). But that is not the case
    here. Abercrombie built porches that, as the Plaintiffs claim, were “inaccessible”
    from their inception. See Aplee. Br. 50. Such a claim must be evaluated through
    the lens of the Design Standards; were it otherwise, an entity’s decision to follow
    the standards and build an “accessible” facility would have little meaning. See
    United States v. Nat’l Amusements, Inc., 
    180 F. Supp. 2d 251
    , 258 (D. Mass
    2001) (To hold that compliance with the standards is not sufficient to satisfy
    31
    sections 12182 and 12183 of the ADA “would render compliance with these
    regulations meaningless, because a fully compliant structure would always be
    subject to a claim under ADA § [12182].”). The porch’s design—and its
    secondary exclusive effect—must be evaluated solely under the Design Standards.
    The district court erred by imposing liability on Abercrombie’s design decision
    based on the “overarching aims” of the ADA.
    The dissent agrees with our major premise, that “we must look to the
    Design Standards to determine whether a defendant has discriminated in the
    design, construction, or alteration of a facility,” but disagrees with our conclusion
    that Abercrombie did not engage in a secondary discriminatory “use” of that
    design. The dissent posits that Abercrombie “uses” the porch as a “branding tool,
    display area, and customer lounge.” However, none of these “uses” are what
    deny disabled people access to the porch—it is the porch itself that effects that
    alleged injury. In fact, the dissent points out that Abercrombie has an alternative
    design for the porch, one that incorporates the “same surf-shack motif” but at
    “ground level.” By all indications, Abercrombie “uses” this design in the same
    manner as its stepped porches—as a “branding tool, display area, and customer
    lounge.” This “use” is not discriminatory in one instance and non-discriminatory
    in the other—it is the design that differs between the two porch layouts, and that
    must be the sole source of accessibility discrimination. The Design Standards
    specifically address that issue.
    32
    B.       Design Standard Requirements for “Spaces”
    We now turn to the Design Standards. Abercrombie argues that the district
    court erred by holding that the porch is a “space” required to be accessible under
    the Design Standards. Aplt. Br. 44. After holding the porch to be a “space,” the
    district court noted that “if nondisabled customers can get to a space, customers
    who use wheelchairs have to be able to get to that space as well.” Abercrombie &
    Fitch 
    Co., 957 F. Supp. 2d at 1281
    .
    The 1991 and 2010 Standards contain identical definitions of “entrance”
    and “space”:
    Entrance. Any access point to a building or portion of
    a building or facility used for the purpose of entering.
    An entrance includes the approach walk, the vertical
    access leading to the entrance platform, the entrance
    platform itself, vestibules if provided, the entry door(s)
    or gate(s), and the hardware of the entry door(s) or
    gate(s).
    ...
    Space. A definable area, e.g., room, toilet room, hall,
    assembly area, entrance, storage room, alcove,
    courtyard, or lobby.
    1991 Standard 3.5; see also 2010 Standard 106.5. The 1991 Standards define
    “Accessible Space” as a “[s]pace that complies with these guidelines.” 1991
    Standard 3.5; see also 2010 Standard 106.5 (defining “Accessible” as “[a] site,
    building, facility or portion thereof that complies with this part.”).
    As we see it, whether the porch is a “space” is not the issue—given the
    33
    definition of “space” as any “definable area,” it is hard to envision what is not a
    “space.” Rather, the issue is whether the regulations in fact require that all
    “spaces” be accessible, as the Plaintiffs contend. Aplee. Br. 45-46; U.S. Br. 11.
    Because the 1991 Standards distinguish between a “space” and an “accessible
    space,” it seems that the regulations clearly anticipated that not all “spaces”
    would be accessible.
    The Plaintiffs take the use of “space” in the Design Standards to extremes.
    Their starting point is 1991 Standard 4.1.1. Aplee. Br. 46. This standard
    provides that “[a]ll areas of newly designed or newly constructed buildings and
    facilities required to be accessible by 4.1.2 and 4.1.3 . . . shall comply with these
    guidelines.” 1991 Standard 4.1.1(1) (emphasis added). Contrary to the Plaintiffs’
    suggestion, Aplee. Br. 45-46, this standard does not say that “all areas” must be
    accessible, but rather that areas must be accessible when other standards require
    accessibility. So we must keep looking. Turning to the first standard listed, 4.1.2
    provides that an accessible route “shall connect accessible buildings, accessible
    facilities, accessible elements, and accessible spaces that are on the same site.”
    1991 Standard 4.1.2(2) (emphasis added). Similarly, 4.1.3 requires an accessible
    route connecting all “accessible building or facility entrances with all accessible
    spaces and elements within a building or facility.” 1991 Standards 4.1.3(1)
    (emphasis added). By their plain text, these standards do not require “spaces” to
    be accessible; rather, they assume that the mentioned space is already an
    34
    “accessible space,” i.e., that another standard requires it to “compl[y] with these
    guidelines.” 1991 Standard 3.5.
    Throughout the Design Standards, the term “space” is seldom used apart
    from the modifier “accessible.” See, e.g., 1991 Standard 4.3.2(2) (“At least one
    accessible route shall connect accessible . . . spaces.”); 
    id. 4.3.10 (“Accessible
    routes serving any accessible spaces”); 
    id. 4.5.1 (“Ground
    and floor surfaces
    along accessible routes and in accessible rooms and spaces”); 
    id. 4.14.1 (“Entrances
    required to be accessible by 4.1 shall . . . be connected by an
    accessible route to all accessible spaces.”). The term “accessible space” is a
    placeholder, used throughout the standards to denote compliance with other
    standards regulating areas that fall under the expansive definition of “space” (e.g.,
    those for toilet rooms (4.22), assembly areas (4.33), entrances (4.14), and storage
    rooms (4.25)).
    Simply put, the Plaintiffs cannot point to any standard stating that every
    “space” shall be an “accessible space.” The standards clearly indicate when
    something that qualifies as a “space” must be accessible, e.g., by stating that
    certain “entrances . . . must be accessible.” 1991 Standard 4.1.3(8)(a)(i). But
    there is no similar requirement for “spaces” generally. To defer to the DOJ’s
    position—the “Standards guarantee people with disabilities physical access to
    spaces,” U.S. Br. 14—“would be to permit the agency, under the guise of
    interpreting a regulation, to create de facto a new regulation.” Christensen v.
    35
    Harris Cnty., 
    529 U.S. 576
    , 588 (2000). The standards are not ambiguous: the
    expansive definition of “space” is not an independent accessibility requirement.
    It was error for the district court to require that the porch be accessible because it
    is simply a “space.” 7
    The dissent reaches the opposite conclusion. Our principal disagreement
    concerns whether the standards require “all areas” or “spaces” to be accessible
    outright unless expressly exempted. As discussed, this expansive reading is
    untenable given the standards’ repeated reference to “accessible spaces” and the
    specific standards regulating those areas that fall under the definition of “space.”
    See Morales v. Trans World Airlines, Inc., 
    504 U.S. 374
    , 384 (1992) (“[I]t is a
    commonplace of statutory construction that the specific governs the general.”).
    Even so, the idea that the porch is a “lobby” or “customer lounge” is a weak one,
    as the porch is not a destination in itself but a means of passage into the store.
    7
    It was also error for the district court to impose accessibility
    requirements on the porch as a “space” because it contained “more than one use.”
    See Abercrombie & Fitch 
    Co., 957 F. Supp. 2d at 1281
    . The district court
    apparently thought the porch was used as an “accessible space” because
    Abercrombie made it “available to individuals who do not require wheelchairs for
    mobility.” 
    Id. A space
    is not an “accessible space” because it can be accessed by
    nondisabled persons; rather, it is an “accessible space” only if it “complies with
    [the] guidelines” for disabled access. 1991 Standard 3.5. The “use” envisioned
    by the standards refers to those “use[s] covered by a special application section,”
    e.g., “restaurants and cafeterias, medical care facilities, business and mercantile,
    libraries, accessible transient lodging, and transportation facilities.” 1991
    Standard 4.1.1(2); see also 2010 Standard 201.2 (requiring multi-use spaces to
    comply with “the applicable requirements” for each use). The district court made
    no finding that the porch contained any of these special uses.
    36
    The standards provide no safety if an entity complies with the guidelines plainly
    regulating a contemplated feature (e.g., an “access point to a building or portion
    of a building or facility used for the purpose of entering,” i.e., an “entrance,”
    1991 Standard 3.5) only later to be told that the feature is also a “space” that must
    be accessible unless fitting into a limited exemption. That is not the thrust of the
    highly detailed ADA regulations.
    C.    Entrance Standards: “Majority of People” Requirement
    Abercrombie argues that the district court erred by holding that Hollister’s
    porches violated Design Standards regulating entrances. Specifically, it argues
    the court erred by finding noncompliance with 1991 Standard 4.1.3(8). Aplt. Br.
    39. That standard provides that
    (a)(i) At least 50% of all public entrances . . .
    must be accessible. At least one must be a ground floor
    entrance. Public entrances are any entrances that are not
    loading or service entrances.
    (ii) Accessible entrances must be provided in a
    number at least equivalent to the number of exists
    required by the applicable building/fire codes. (This
    paragraph does not require an increase in the total
    number of entrances planned for a facility.)
    (iii) An accessible entrance must be provided to
    each tenancy in a facility (for example, individual stores
    in a strip shopping center).
    One entrance may be considered as meeting more
    than one of the requirements in (a). Where feasible,
    accessible entrances shall be the entrances used by the
    majority of people visiting or working in the building.
    37
    1991 Standard 4.1.3(8).
    The district court held that, despite the fact that at least 50% of Hollister’s
    public entrances are accessible, the store violated 1991 Standard 4.1.3(8)(a)
    because it was “obvious” that a majority of people enter through the inaccessible
    porch. Abercrombie & Fitch Co., 
    835 F. Supp. 2d
    at 1082; see also Abercrombie
    & Fitch 
    Co., 957 F. Supp. 2d at 1279
    . Abercrombie raises two arguments: (1)
    that the 2010 Standards eliminated the “majority of people” requirement, thus
    releasing Abercrombie from this burden; and (2) even if this requirement is
    effective, the Plaintiffs offered no evidence of how many people enter Hollister
    stores through the center porch compared to the two side entrances. 
    Id. at 39.
    Abercrombie is correct on both points.
    As mentioned, the 1991 Standard required, among several other things, that
    “[a]t least 50% of all public entrances . . . must be accessible.” 1991 Standard
    4.1.3(8)(a)(i). In 2010, the DOJ simplified its entrance standards, providing that
    “at least 60 percent of all public entrances shall [be accessible].” 2010 Standard
    206.4.1. The 2010 Standard omits any reference to the 1991 “majority of people”
    language. In other words, while the 1991 Standard regulated how many and
    which entrances must be accessible (if feasible), the 2010 Standard simply
    regulates how many entrances must be accessible. The Plaintiffs’ only argument
    against this reading is that the DOJ intended the 2010 revision to have the “same
    38
    result” as the 1991 Standard. Aplee. Br. 51 (quoting 28 C.F.R. pt. 36, app B, at
    835). However, the “same result” envisioned was the overall level of
    accessibility, not any continued requirement about which entrances must be
    accessible. See 28 C.F.R. pt. 36, app B, at 835. We thus agree with
    Abercrombie that, by abandoning the dual requirements of the 1991 Standard in
    favor of a straightforward percentage-of-entrances requirement, the 2010 Standard
    “reduce[d] the technical requirements” of the 1991 Standard. See 28 C.F.R. §
    36.211(c). Therefore, Abercrombie need only comply with the simpler method of
    compliance—that a certain percentage of its public entrances be accessible. 8 See
    2010 Standard 206.4.1.
    To be sure, the new method is simpler. Although the Plaintiffs sought
    summary judgment that the porch was used by a majority of people visiting or
    working in the store (and the district court viewed it as apparent), no evidence
    supports that proposition. We need not decide whether the porch designer’s
    intentions or actual empirical evidence concerning porch use by visitors or
    8
    We need not decide whether the percentage is 50% or 60%, as
    Abercrombie meets either. We will not consider the Plaintiffs’ argument to the
    contrary, Aplee. Br. 51 n.13, as it is raised for the first time on appeal, see Valdez
    v. Squier, 
    676 F.3d 935
    , 950 (10th Cir. 2012). In any event, their argument—that
    the porch actually constitutes two entrance “doors”—fails to take into account
    that the standards regulate the number of “entrances,” see 1991 Standard
    4.1.3(8)(a)(i); 2010 Standard 206.4.1, and that one “entrance” may be made up of
    more than one “entry door(s),” see 1991 Standard 3.5.
    39
    employees would have been necessary to create a triable issue. 9 Given three side-
    by-side entrances, logic alone will not suffice. The Plaintiffs assert that the porch
    was intended to be used by the majority of people. Aplee. Br. 50. Abercrombie
    maintains that it is just as likely that the majority of people prefer a more direct
    route (all entrances have the same terminus) rather than ascending and descending
    the porch. See III Aplt. App. 728. It is an open question, and one which we do
    not resolve. 10
    Accordingly, we hold that each of the district court’s grounds for awarding
    the Plaintiffs summary judgment are unsupportable. It was error to impose
    liability on the design of Hollister stores based on “overarching aims” of the
    ADA. It was also error to impose liability based on the holding that the porch as
    9
    The regulatory guidance does not mention the “majority of people”
    provision, see 28 C.F.R. pt. 36, app. C, at 929 (guidance to 4.1.3(8)), nor does the
    analysis and commentary to the 2010 standards, see 28 C.F.R. pt. 36 app. B, at
    822-23 (analysis of “Public Entrances”). No published case has ever imposed
    ADA liability on a public accommodation for violating the “majority of people”
    component of 4.1.3(8)(a).
    10
    The dissent offers that the Plaintiffs presented “deposition testimony,
    declarations, photographic evidence, and architectural drawings that all support a
    reasonable inference that a majority of people use the porch entrance.”
    Responding to a summary judgment motion, Plaintiffs had the burden of
    providing significantly probative evidence establishing an essential element of
    their case. Celotex Corp. v. Catrett, 
    477 U.S. 317
    , 322-23 (1986). The Plaintiffs’
    summary judgment evidence demonstrates nothing more than the porch’s
    existence positioned between two nearby doors. We simply do not know about
    utilization of the various entrances. Regardless, this question is now irrelevant,
    as we hold that the 2010 Standards effectively eliminated the additional majority-
    of-people requirement in the 1991 Standards.
    40
    a “space” must be accessible. Finally, it was error to hold that the porch must be
    accessible because it is the entrance used by a “majority of people.”
    We AFFIRM the district court’s denial of Abercrombie’s summary
    judgment motion. We AFFIRM the district court’s certification of the class.
    However, we REVERSE the district court’s partial grant, and later full grant of
    summary judgment to the Plaintiffs, and we VACATE the court’s permanent
    injunction. We REMAND this case for proceedings consistent with this opinion.
    All pending motions are DENIED.
    41
    No. 13-1377, Colo. Cross-Disability Coalition v. Abercrombie & Fitch
    McHUGH, Circuit Judge, concurring in part and dissenting in part:
    I concur in the majority’s sound analysis and ultimate conclusion that Ms.
    Farrar has standing under Article III. However, I respectfully dissent from the
    majority’s conclusion regarding numerosity. As a result, I would hold that the
    district court abused its discretion in certifying the class. I also respectfully
    dissent from the court’s conclusion that Abercrombie did not violate Title III of
    the ADA. I would therefore affirm the injunction as it relates to the Park
    Meadows store but reverse the class certification order and vacate the injunction
    as it relates to other Hollister stores.
    I.    Class Certification
    I agree with most of the majority’s thoughtful analysis on class
    certification, including the relationship of standing to class representation. But I
    part ways on the issue of numerosity. I would hold that at this point in the
    litigation, the Plaintiffs were required to present more evidence to meet their
    burden of establishing the numerosity requirement of Rule 23(a) of the Federal
    Rules of Civil Procedure, with respect to the class as defined.
    In my view, the Plaintiffs have failed to establish facts from which a
    reasonable inference can be drawn as to the number of members of the defined
    class. Rule 23(a)(1) requires that a class be “so numerous that joinder of all
    members is impracticable.” While impracticability is not “a question of numbers,”
    Horn v. Associated Wholesale Grocers, Inc., 
    555 F.2d 270
    , 275 (10th Cir. 1977),
    that is not to say that numbers are irrelevant. Indeed, the text of Rule 23(a)(1)
    indicates that the impracticability of joinder must be due to the class being
    numerous. See Fed. R. Civ. P. 23(a)(1). As the majority notes, impracticability
    turns on “[a] variety of factors,” such as “the nature of the action, the size of the
    individual claims, and the location of the members of the class or the property
    that is the subject matter of the dispute.” See 7A Charles Alan Wright, Arthur R.
    Miller & Mary Kay Kane, Federal Practice and Procedure § 1762, at 206–07 (3d
    ed. 2005) (footnote omitted). But “[t]he most obvious consideration is the size of
    the class itself.” 
    Id. at 177.
    Thus, a proper numerosity analysis should consider
    how the size of the class affects the practicability of joinder given “the particular
    circumstances of the case.” See Rex v. Owens ex rel. State of Okl., 
    585 F.2d 432
    ,
    436 (10th Cir. 1978).
    In applying this rule, the Tenth Circuit has rejected any “arbitrary limit,”
    
    Horn, 555 F.2d at 275
    , “set formula,” 
    Rex, 585 F.2d at 436
    , or presumptive
    numerical threshold. Trevizo v. Adams, 
    455 F.3d 1155
    , 1162 (10th Cir. 2006).
    And proof of “absolute numbers” is unnecessary, at least in the context of
    injunctive or declaratory relief. 
    Horn, 555 F.2d at 276
    ; see also 7A Wright &
    Miller, supra, § 1762, at 177–84.
    But this caution against a formulaic, rigid approach to impracticability does
    not excuse the party seeking certification from providing evidence as to the size
    2
    of the particular class that has been defined. Nor does it excuse the district court
    from considering the impact of the size of the class on other factors in the case as
    it undertakes its “‘rigorous analysis’” of the practicability of joinder. See
    Wal-Mart Stores, Inc. v. Dukes, ___ U.S. ___, 
    131 S. Ct. 2541
    , 2551 (2011). The
    requirements of Rule 23(a) are “stringent guidelines,” 
    Rex, 585 F.2d at 435
    , and
    “actual, not presumed, conformance with Rule 23(a) remains . . . indispensable.”
    General Tel. Co. of Sw. v. Falcon, 
    457 U.S. 147
    , 160 (1982). The composition of
    a class need not be readily ascertainable in a suit for injunctive or declaratory
    relief. Shook v. El Paso Cnty., 
    386 F.3d 963
    , 972 (10th Cir. 2004); 
    Horn, 555 F.2d at 276
    (“[W]here . . . the class is composed of a substantial number, no great
    need is present to identify each and every one.”). But even for injunctive and
    declaratory relief, the party seeking certification must produce “some evidence of
    established, ascertainable numbers constituting the class” “or otherwise establish
    by reasonable estimate the number of class members who may be involved” “in
    order to satisfy even the most liberal interpretation of the numerosity
    requirement.” 
    Rex, 585 F.2d at 436
    (emphasis added); William B. Rubenstein,
    Newberg on Class Actions § 3:13 (5th ed.) (“[A] good-faith estimate of the class
    size is sufficient when the precise number of class members is not readily
    ascertainable.”).
    In the present case, the class is: people with disabilities who use
    wheelchairs and who have faced discrimination because of the presence of a
    3
    raised porch at any Hollister store in the two years prior to the filing of the
    complaint in this case. See Colo. Cross-Disability Coal. v. Abercrombie & Fitch
    Co., No. 09-CV-02757-WYD-KMT, 
    2012 WL 1378531
    , at *1 (D. Colo. Apr. 20,
    2012) (defining the class at hand). Although the remedy requested in this case is
    injunctive relief, it is brought on behalf of a relatively narrow group of class
    members. Only those persons using wheelchairs who suffered past discrimination
    as a result of the raised porches, and only the subset of that group who were
    deterred by the raised porches within the two years immediately preceding the
    filing of the complaint in this action. In my view, the Plaintiffs have not offered
    any evidence from which even a reasonable estimate of the number of members of
    this class can be made. 1
    Furthermore, requiring some evidence of class size is consistent with the
    Supreme Court’s characterization of the burden Rule 23(a) places on the
    proponent of a class:
    Rule 23 does not set forth a mere pleading standard. A party seeking
    class certification must affirmatively demonstrate his compliance
    with the Rule—that is, he must be prepared to prove that there are in
    fact sufficiently numerous parties, common questions of law or fact,
    1
    Although meeting the numerosity requirement as I interpret it requires
    some effort on the part of a proponent of a class, CCDC has demonstrated in other
    litigation that as a general matter, it is capable of meeting this burden. See Colo.
    Cross-Disability Coal. v. Taco Bell Corp., 
    184 F.R.D. 354
    , 358 (D. Colo. 1999)
    (finding a potential class that “may include more than 2,000 people” based on
    census data and survey results provided by CCDC demonstrating that 14.5% of
    the 200 people who responded fit the class definition).
    4
    etc.
    Wal-Mart 
    Stores, 131 S. Ct. at 2551
    (emphasis in original); see also 
    Trevizo, 455 F.3d at 1162
    (referring to the burden as “a strict burden of proof” (internal
    quotation marks omitted)). Thus, “mere speculation as to the number of parties
    involved is not sufficient to satisfy Rule 23(a)(1).” 7A Wright & Miller, supra,
    § 1762, at 181–84; accord Rubenstein, supra, § 3:13. Rather than proceeding
    based on such speculation, we have required in other contexts that when facts are
    established by inferences drawn by the finder of fact, such inferences must be
    based on evidence. Sunward Corp. v. Dun & Bradstreet, Inc., 
    811 F.2d 511
    ,
    521–22 (10th Cir. 1987). Therefore, “a plaintiff must show enough evidence of
    the class’s size to enable the court to make commonsense assumptions regarding
    the number of putative class members.” Rubenstein, supra, § 3:13. 2
    2
    In Horn v. Associated Wholesale Grocers, Inc., 
    555 F.2d 270
    (10th Cir.
    1977), we acknowledged that other courts have stated that “where the relief
    sought is injunctive and declaratory, even speculative and conclusory
    representations as to the size of the class are sufficient.” 
    Id. at 275–76
    (citing Doe
    v. Flowers, 
    364 F. Supp. 953
    , 954 (N.D.W. Va. 1973) (three-judge panel) (per
    curiam), aff’d mem., 
    416 U.S. 922
    (1974)). Although the Fourth Circuit has relied
    on this statement, it has not excused parties from first establishing the existence
    of the class. See Doe v. Charleston Area Med. Ctr., Inc., 
    529 F.2d 638
    , 645 (4th
    Cir. 1975). To the extent Horn approved of the statement that speculative and
    conclusory representations are sufficient, it was not necessary to the holding in
    Horn because that case involved a class of specified size. 
    See 555 F.2d at 275
    –76
    (concluding that the district court abused its discretion because it became
    “stymied by the concept of very large numbers” and ignored other factors relevant
    to impracticability). Furthermore, relying on speculative and conclusory
    representations is inconsistent with later Supreme Court and Tenth Circuit
    precedent. See Wal-Mart Stores, Inc. v. Dukes, ___ U.S. ___, 
    131 S. Ct. 2541
    ,
    5
    Here, I would conclude that the Plaintiffs did not provide the district court
    with enough to make commonsense assumptions about the size of the defined
    class. The majority finds numerosity to be established because “porches were
    present at nearly 250 Hollister stores in over 40 states,” “CCDC submitted
    declarations from five of its members who averred that they shop at malls where
    Hollister stores are located,” and “there are millions of Americans with
    disabilities.” Maj. Op. 19. The first fact is relevant to “the location of the . . .
    subject matter of the dispute.” 7A Wright & Miller, supra, § 1762, at 206–07.
    This fact certainly pertains to the issue of impracticability, but by itself it does
    nothing to establish the size or even the existence of a class. The second
    fact—declarations submitted by five CCDC members—is problematic in
    establishing the size of a class because each of these five members was a named
    party to the present litigation, presented to the district court as proposed class
    representatives. I Aplt. App. 148, 158. “[I]f there are no members of the class
    other than the named representatives, then Rule 23(a)(1) obviously has not been
    satisfied.” 7A Wright & Miller, supra, § 1762, at 171–72. Although four of the
    five CCDC members withdrew from the litigation, the declarations do little by
    themselves to provide a reasonable estimate of the size of the class. 3 I would
    2551 (2011); DG ex rel. Stricklin v. Devaughn, 
    594 F.3d 1188
    , 1194 (10th Cir.
    2010); Rex v. Owens ex rel. State of Okl., 
    585 F.2d 432
    , 436 (10th Cir. 1978).
    3
    The Plaintiffs did not rely on the five declarations to establish numerosity
    below, nor have they done so on appeal.
    6
    reach the same conclusion even if the record evidence is supplemented on appeal
    by public census data, of which the Plaintiffs ask us to take judicial notice.
    In my view, the relevant numerosity inquiry here is whether reasonable
    inferences can be drawn from the five declarations in combination with the census
    data to provide a reasonable estimate of the size of the class. Relying on the
    census data, the Plaintiffs note that in 2010, “approximately 1.5 percent of the
    population or 3.6 million people nationwide used wheelchairs for mobility,” and
    that the percentage of people who use wheelchairs in each state is similar
    according to the most recent data. Aplee. Br. 39–40. Even if I were to delve
    deeper into the census data than the Plaintiffs have done in their briefing to this
    court and estimate the number of people who use wheelchairs in states that have
    Hollister stores with porches, that number does not provide a reasonable estimate
    of the number of persons who use wheelchairs and who have faced discrimination
    because of the presence of a raised porch at any Hollister store during the relevant
    two-year period. See Colo. Cross-Disability Coal., No. 09-CV-02757-WYD-KMT,
    
    2012 WL 1378531
    , at *1. 4 Simply put, nothing about the raw numbers provides a
    basis for estimating how many people who use wheelchairs were actually
    4
    Although no party has raised the issue, I am also troubled by the fact that
    the class seeking injunctive relief is defined solely in terms of past injury. Such
    disjunction between the relief sought and the injuries alleged by the class does not
    present a problem of standing or class certification. 
    Devaughn, 594 F.3d at 1197
    –98. Rather, it presents a problem of whether the class is entitled to
    injunctive relief. Lewis v. Casey, 
    518 U.S. 343
    , 359–60 & n.7 (1996).
    7
    discriminated against at a Hollister store during the identified two years due to its
    raised porches. Furthermore, that number cannot be extrapolated because
    Plaintiffs have provided no evidence that the five CCDC members are indicative
    of people who use wheelchairs in Colorado and the other states that have Hollister
    stores with porches. Indeed, in its memorandum in opposition to the motion to
    certify, Abercrombie pointed to deposition testimony suggesting that at least two
    of the five CCDC members were sent to Hollister stores to test for compliance. II
    Aplt. App. 492. Where these CCDC members were recruited to visit Hollister
    stores, they provide little help in extrapolating the possible number of people who
    use wheelchairs and who have shopped at Hollister stores in other states. 5
    Admittedly, we grant the district court “wide latitude” in making the
    numerosity determination. 
    Trevizo, 455 F.3d at 1162
    . But we do so “because it is
    . . . a fact-specific inquiry,” 
    id., and therefore
    implicates the district court’s
    discretion to make rational inferences from that evidence. Vallario v. Vandehey,
    
    554 F.3d 1259
    , 1264 (10th Cir. 2009). But such inferences must be based on
    evidence. See Sunward 
    Corp., 811 F.2d at 521
    –22; cf. 
    Rex, 585 F.2d at 436
    (stating that party seeking certification must produce “some evidence”). Here, the
    5
    It is not their status as testers that is problematic in extrapolating the size
    of the class based on these plaintiffs; rather, it is the fact that they may not have
    fallen within the definition of the class without having been recruited by CCDC
    for this litigation. This undermines the reasonableness of using such plaintiffs as
    statistically representative of the number of people who fall within the class
    definition in other states.
    8
    Plaintiffs did not provide any evidence of established, ascertainable numbers or
    otherwise establish by reasonable estimate the number of persons using
    wheelchairs who have been discriminated against by the presence of Hollister’s
    raised porches within the relevant two-year period. See 
    Rex, 585 F.2d at 436
    (concluding that the district court did not abuse its discretion in refusing to certify
    a class seeking injunctive and declaratory relief when the plaintiff presented no
    evidence of the size of the class).
    Instead, the Plaintiffs proved a class size of anywhere from five members
    to 3.6 million members, which does not constitute a reasonable estimate. While
    commonsense assumptions and reasonable inferences can help narrow that range,
    the Plaintiffs failed to provide any evidence from which a reasonable estimate of
    the number of class members may be deduced. This does not meet the admittedly
    low threshold required for certification of a class seeking injunctive relief. To
    hold otherwise would eviscerate the numerosity requirement in Rule 23(a) and run
    contrary to the Supreme Court’s admonition that the proponent of a class must
    “affirmatively demonstrate his compliance with the Rule.” See Wal-Mart 
    Stores, 131 S. Ct. at 2551
    . As a result, I would hold the district court’s ruling amounted
    to a “[m]aterial misapplication of the Rule 23 factors.” See Wallace B. Roderick
    Revocable Living Trust v. XTO Energy, Inc., 
    725 F.3d 1213
    , 1217 (10th Cir.
    2013) (concluding that the district court abused its discretion by, among other
    things, relaxing the burden of proof under Rule 23(a)). I would therefore reverse
    9
    the certification order.
    II.   ADA Violation
    Because I would reverse the certification order, I address the merits of the
    case only as it relates to the Park Meadows store. Unlike the majority, I would
    hold that Abercrombie violated Title III of the ADA in two respects. First, I
    would conclude that the porch is a space that is required to be accessible and thus
    violates the ADA by not being connected to an accessible route. Second, I would
    conclude that Abercrombie’s use of the porch violates the ADA by denying
    customers who use wheelchairs the opportunity to participate and instead
    providing them a separate, unequal, non-integrated benefit.
    “Congress enacted the ADA in 1990 to remedy widespread discrimination
    against disabled individuals.” PGA Tour, Inc. v. Martin, 
    532 U.S. 661
    , 674
    (2001). “In studying the need for such legislation, Congress found that
    ‘historically, society has tended to isolate and segregate individuals with
    disabilities, and, despite some improvements, such forms of discrimination
    against individuals with disabilities continue to be a serious and pervasive social
    problem.’” 
    Id. at 674–75
    (quoting 42 U.S.C. § 12101(a)(2)). Congress also found
    that “individuals with disabilities continually encounter various forms of
    discrimination, including . . . the discriminatory effects of architectural . . .
    barriers.” 42 U.S.C. § 12101(a)(5). “After thoroughly investigating the problem,
    Congress concluded that there was a compelling need for a clear and
    10
    comprehensive national mandate to eliminate discrimination against disabled
    individuals, and to integrate them into the economic and social mainstream of
    American life.” PGA 
    Tour, 532 U.S. at 675
    (internal quotation marks omitted).
    “In the ADA, Congress provided that broad mandate.” 
    Id. Twelve years
    after
    Congress passed the ADA, Abercrombie opened a store in the Park Meadows
    Mall designed with a distinctive area open to the public but accessible only to
    ambulatory persons, thereby relegating patrons who use wheelchairs to non-
    integrated, second-class areas. I believe the ADA and the regulations promulgated
    under it prohibit this conduct.
    A.     Spaces, Entrances, & Routes
    My disagreement with the majority is simple. As the majority reads the
    guidelines, spaces in a newly constructed facility need not be accessible unless a
    specific standard directly requires as much. As I read the guidelines, all spaces in
    a newly constructed facility must be accessible unless specifically exempted. Both
    the 1991 and 2010 Design Standards require all non-exempted spaces to be
    connected by an accessible route. Accessible routes cannot have stairs. I would
    conclude that the porch at issue here is a non-exempt space that is not on an
    accessible route and that Abercrombie has therefore violated the ADA by
    designing and constructing a non-compliant facility.
    11
    a.     All spaces are required to comply with the regulations unless
    otherwise exempted.
    The 1991 Design Standards begin with the general requirement that all
    non-exempt areas must comply with the guidelines:
    All areas of newly designed or newly constructed buildings and
    facilities required to be accessible by 4.1.2 and 4.1.3 and altered
    portions of existing buildings and facilities required to be accessible
    by 4.1.6 shall comply with these guidelines, 4.1 through 4.35, unless
    otherwise provided in this section or as modified in a special
    application section.
    1991 Standard 4.1.1(1); accord 2010 Standards 201.1, 203.1. The phrase “required
    to be accessible by 4.1.2 and 4.1.3” could be read as modifying either “All areas”
    or “newly designed or newly constructed buildings and facilities.” If read to
    modify “All areas,” as the majority does, the rule reads as follows:
    All areas . . . required to be accessible by 4.1.2 and 4.1.3 and . . .
    4.1.6 shall comply with these guidelines, 4.1 through 4.35, unless
    otherwise provided in this section or as modified in a special
    application section.
    1991 Standard 4.1.1(1). As the majority notes, the Design Standards define
    “accessible” as “[d]escrib[ing] a site, building, facility, or portion thereof that
    complies with these guidelines.” 
    Id. 3.5; accord
    2010 Standard 106.5. The
    majority correctly states that nothing in standards 4.1.2, 4.1.3, and presumably
    4.1.6 expressly requires all spaces to comply with the guidelines. Unlike the
    majority, I am convinced that overarching requirement is present in standard
    12
    4.1.1(1) itself.
    When the phrase in section 4.1.1(1), “required to be accessible by 4.1.2 and
    4.1.3,” is read to modify “newly designed or newly constructed buildings and
    facilities,” the meaning becomes clear:
    All areas of newly designed or newly constructed buildings and
    facilities . . . shall comply with these guidelines, 4.1 through 4.35,
    unless otherwise provided in this section or as modified in a special
    application section.
    
    Id. Under this
    reading, if a new building is subject to the requirements of 4.1.2 or
    4.1.3, then all areas of that building must also comply with the guidelines, unless
    otherwise provided. 6 The propriety of this reading—that all areas must comply
    unless exempted—is reinforced by the explicit statement in standard 4.1.1 that
    certain “non-occupiable spaces . . . frequented only by service personnel for
    repair purposes” are not required to comply with the guidelines. 1991 Standard
    4.1.1(5)(b)(ii). If spaces were never required to comply with the guidelines in the
    first instance, there would be no reason to exempt certain types of spaces.
    This reading is also reinforced by the clarification of this provision in the
    2010 Design Standards and its elaboration on the list of exceptions. The 2010
    6
    When the Standards say the areas must comply with the guidelines, that
    means the areas must be accessible. 1991 Standard 3.5 (Accessible means “a site,
    building, facility, or portion thereof that complies with these guidelines.”).
    Compare 4.1.3(19) (requiring assembly areas to comply with 4.33), with 4.33.1
    (“Assembly and associated areas required to be accessible by 4.1 shall comply
    with 4.33”).
    13
    standards remove the confusing language and state, “All areas of newly designed
    and newly constructed buildings and facilities and altered portions of existing
    buildings and facilities shall comply with these requirements.” 2010 Standard
    201.1 (emphasis added). Thus, the 2010 Design Standards leave no doubt that all
    areas of newly constructed buildings must comply. 7 The new standards further
    state, “Sites, buildings, facilities, and elements are exempt from these
    requirements to the extent specified by 203.” 
    Id. 203.1 (emphasis
    added).
    Although standard 203.1 does not list “spaces” generally as exempt, the
    enumerated list of exceptions includes several areas specifically identified as
    “spaces,” such as “limited access spaces” and “machinery spaces.” See, e.g., 2010
    Standards 203.4, 203.5. Again, the exemption of certain types of spaces supports
    a reading in which all spaces are otherwise subject to the guidelines.
    I am convinced this interpretation is the correct reading of the 1991
    standards. But at the very least, standard 4.1.1(1) is ambiguous. When a
    regulation is ambiguous, we must defer to the agency’s interpretation of its own
    regulations, even in an amicus brief. Auer v. Robbins, 
    519 U.S. 452
    , 462 (1997);
    see also Christensen v. Harris Cnty., 
    529 U.S. 576
    , 588 (2000). Ambiguity exists
    7
    The Department of Justice’s Analysis and Commentary on the 2010 ADA
    Standards for Accessible Design discusses “selected substantive changes”
    between the 1991 Design Standards and the 2010 Design Standards. 28 C.F.R. Pt.
    36, App. B at 829. The commentary does not address “[e]ditorial changes.” 
    Id. With respect
    to the amendment reflected in standard 201.1, the commentary is
    silent.
    14
    when “[n]o statute or regulation squarely addresses” the issue. See Talk Am., Inc.
    v. Michigan Bell Tel. Co., ___ U.S. ___, 
    131 S. Ct. 2254
    , 2260–61 (2011).
    Therefore, I would defer to the Department of Justice’s interpretation of the
    Design Standards: all non-exempt areas must comply with the guidelines.
    If all “areas” must comply, a “space” must comply. This is because the
    Design Standards define “space” as a “definable area.” 1991 Standard 3.5
    (emphasis added). Thus, when the Design Standards state that all “areas” must
    comply with the guidelines unless exempted, I would conclude this requires all
    non-exempt “spaces” to comply. I do not share the majority’s concern about “the
    expansive definition of ‘space’” in the Design Standards. Maj. Op. 34. Although
    “definable area” could be read expansively, the enumerated list of spaces places a
    limit on that definition. “[T]he commonsense canon of noscitur a sociis . . .
    counsels that a word is given more precise content by the neighboring words with
    which it is associated.” Freeman v. Quicken Loans, Inc., ___ U.S. ___, 
    132 S. Ct. 2034
    , 2042 (2012). Thus, a “space” must not only be a definable area, but it must
    be a definable area in the same manner as a “room, toilet room, hall, assembly
    area, entrance, storage room, alcove, courtyard, or lobby.” See 1991 Standard 3.5;
    accord 2010 Standard 106.5.
    The raised porch at issue is a “space.” Indeed, the majority concludes that
    the porch is an entrance, separate from the two entrances flanking the porch. See
    Maj. Op. 37-38; see also 1991 Standard 3.5 (defining entrance); accord 2010
    15
    Standard 106.5 (same). As an “entrance,” the porch would expressly fall within
    the definition of a “space.” But as discussed more fully below, I would conclude
    that the porch is not just an entrance. It is also an area that is definable in the
    same sense as a room or lobby. See 1991 Standard 3.5; 2010 Standard 106.5.
    However, I agree with the majority that concluding the porch is a space does not
    end the inquiry. We must next determine whether the space is exempt from
    compliance with the guidelines. I would conclude that it is not. The porch is a
    non-exempt space that is required to be connected to an accessible route. As
    described below, it was not connected to an accessible route and, therefore, does
    not meet either the 1991 or 2010 Design Standards.
    b.     The porch does not comply with the ADA under the 1991 Design
    Standards.
    To determine whether a space complies with the Design Standards, I would
    look first to any general exceptions. I would then look to the specific
    requirements for the type of space involved to determine what compliance entails
    and whether the specific standards contain any relevant exceptions.
    Under the 1991 Design Standards, section 4.1.1 provides a list of spaces
    and other areas that are exempt from the guidelines:
    Accessibility is not required to (I) observation galleries used
    primarily for security purposes; or (ii) in non-occupiable spaces
    accessed only by ladders, catwalks, crawl spaces, very narrow
    passageways, or freight (non-passenger) elevators, and frequented
    only by service personnel for repair purposes; such spaces include,
    but are not limited to, elevator pits, elevator penthouses, piping or
    16
    equipment catwalks.
    1991 Standard 4.1.1(5)(b). 8 In the present case, deposition testimony,
    photographic evidence, and architectural drawings all establish that the porch is
    neither an observation gallery used primarily for security purposes nor a
    non-occupiable space accessed only by ladders, etc., and frequented only by
    service personnel for repair purposes. Thus, this general exception does not
    exempt the porch from the requirement that it comply with the regulations and
    Abercrombie does not argue otherwise.
    Nor, in my view, is the porch exempt as an entrance under the 1991 Design
    Standards. The 1991 Design Standards state, “At least 50% of all public entrances
    . . . must be accessible.” 
    Id. 4.1.3(8)(a)(I). The
    negative inference of standard
    4.1.3(8) is that half of all public entrances need not comply with the guidelines.
    However, the standard further provides, “Where feasible, accessible entrances
    shall be the entrances used by the majority of people visiting or working in the
    building.” 
    Id. 4.1.3(8)(a). The
    majority concludes that no evidence was presented from which the
    district court could infer that the porch was used by a majority of people visiting
    or working in the Park Meadows Hollister. I disagree. Unlike the lack of evidence
    8
    Standard 4.1.1 also contains an exception for structural impracticability.
    1991 Standard 4.1.1(5)(a). Abercrombie has not argued that the porch is exempt
    from compliance on this basis.
    17
    supporting the district court’s inference as to class size, the record contains
    deposition testimony, declarations, photographic evidence, and architectural
    drawings that all support a reasonable inference that a majority of people use the
    porch entrance at the Park Meadows Hollister. The four CCDC members who are
    no longer named parties in this litigation submitted declarations stating that the
    side entrances were difficult to find and “looked like shutters . . .
    indistinguishable from the rest of the shutters on the exterior of the store.” I Aplt.
    App. 118, 121, 123–24, 126–27. The side entrances have since been modified to
    make them more visible. III Aplt. App. 734–36. But Ms. Farrar did not see the
    two side entrances at the Park Meadows Hollister after the modifications took
    place, id.; II Aplt. App. 462, 657, though she admittedly did not continue to look
    for accessible entrances after being deterred by the porch, II Aplt. App. 462,
    657–59.
    The inference that the porch was the entrance used by the majority of
    visitors is also supported by Abercrombie’s own actions. Indeed, it was not until
    after this litigation began that Abercrombie directed store managers to unlock the
    side entrances when opening the store. III Aplt. App. 734. And Abercrombie
    representatives declared that the porch was designed to draw customers into the
    store. III Aplt. App. 732–33. Tellingly, Abercrombie submitted a declaration
    stating that roping off the porch entrance “would be confusing to customers” and
    18
    would cause “immense and unquantifiable loss in sales and revenue.” III Aplt.
    App. 1071.
    In my view, this evidence combined with the photographs and architectural
    drawings illustrate that the porch is the focal point of the storefront, with trees,
    decorations, upholstered chairs, mannequins displaying merchandise, and a large
    marketing image on the back wall. I Aplt. App. 298–302; Aplee. Br. 7.
    Furthermore, the photographs of the Park Meadows Hollister storefront depict a
    large pillar blocking one’s view of the side entrance into the “Bettys” section of
    the store. 9 I Aplt. App. 298–302. I would hold that it is a small and imminently
    reasonable step to infer from this evidence that a majority of people use the porch
    to enter the Park Meadows Hollister. And because Abercrombie has identified no
    contrary evidence to support a reasonable inference that a majority of people do
    not use the porch to enter the store, no genuine dispute of material fact exists on
    this point. 10
    Because a majority of people use the porch entrance, the porch entrance
    was required to be “accessible.” 1991 Standard 4.1.3(8)(a). As an “accessible
    entrance,” the porch was required to be on an “accessible route”:
    9
    See photograph attached at the end of this decision as Attachment 1.
    10
    Although Abercrombie has challenged whether CCDC adequately proved
    the porch is the entrance used by the majority of customers, it has never
    suggested or offered any evidence that the porch, in fact, is not the main entrance
    to the store.
    19
    Entrances required to be accessible by 4.1 shall be part of an
    accessible route complying with 4.3. . . . They shall also be
    connected by an accessible route to all accessible spaces or elements
    within the building or facility.
    
    Id. 4.14.1; see
    also 
    id. 4.1.3(1) (“At
    least one accessible route complying with 4.3
    shall connect accessible building or facility entrances with all accessible spaces
    and elements within the building or facility.”); 
    id. 4.3.2(2) (“At
    least one
    accessible route shall connect accessible buildings, facilities, elements, and
    spaces that are on the same site.”); 
    id. 4.3.2(3) (“At
    least one accessible route
    shall connect accessible building or facility entrances with all accessible spaces
    and elements and with all accessible dwelling units within the building or
    facility.”). An “accessible route” is a “continuous unobstructed path connecting
    all accessible elements and spaces of a building or facility” that “may include
    corridors, floors, ramps, elevators, lifts, and clear floor space at fixtures.” 
    Id. 3.5. Of
    particular relevance here, “[a]n accessible route does not include stairs, steps,
    or escalators.” 
    Id. 4.3.8 (emphases
    added). Because it was accessible only by
    stairs, the porch was not connected to an accessible route. Therefore, it violates
    the 1991 Design Standards.
    The porch also violates the 1991 Design Standards as a space in other
    respects. The majority concludes that because the porch is an entrance, the porch
    need only comply with guidelines relating to entrances. But as I indicated above,
    the porch is not just an entrance. Abercrombie submitted declarations and
    20
    deposition testimony to the district court characterizing the porch as a “display
    area.” See III Aplt. App. 738, 968, 971–72. One Abercrombie official explained,
    “It’s not really an entrance, it’s more of a display area.” III Aplt. App. 968.
    Another stated that the porch is “used as a visual display analogous to a store
    window in another retail store.” III Aplt. App. 971–72; see also 
    id. at 738.
    The
    record also establishes that the porch is a definable area much like a room or
    lobby, III Aplt. App. 908–09, which functions as a customer lounge and as a
    distinct marketing space, designed to draw customers into the store and strengthen
    the Hollister brand and image. 
    Id. at 732–33.
    Where a space has multiple uses, each portion of the space must comply
    with the requirements applicable to that use. See Caruso v. Blockbuster-Sony
    Music Entm’t Ctr. at the Waterfront, 
    193 F.3d 730
    , 737–38 (3d Cir. 1999) (Alito,
    J.) (holding that an assembly area was required to be on an accessible route
    because all “accessible spaces” are required to be on an accessible route,
    “regardless of whether or not the facility [was] also required to meet the more
    specific DOJ Standards concerning fixed seating plans” for assembly areas); cf.
    1991 Standard 4.1.1(2) (“When a building or facility contains more than one use
    covered by a special application section, each portion shall comply with the
    requirements for that use.”); 11 Talk 
    Am., 131 S. Ct. at 2265
    & n.6 (stating under a
    11
    The 1991 Design Standards phrase the principle in terms specific to
    “special application sections.” But the 2010 Design Standards clarify that the
    21
    different regulatory scheme that when telephone wires and cables can be used for
    different functions, “regulatory treatment can vary depending on [their] use”).
    The 1991 Design Standards do not have any provisions directed specifically
    at display areas or customer lounges. But in each of these ways, the porch is a
    space—i.e, a definable area in the same manner as a room or lobby. As with non-
    exempt entrances, all non-exempt spaces are required to be on an accessible route.
    1991 Standard 4.1.2(2) (“At least one accessible route complying with 4.3 shall
    connect accessible buildings, accessible facilities, accessible elements, and
    accessible spaces that are on the same site.”); 
    id. 4.1.3(1) (“At
    least one
    accessible route complying with 4.3 shall connect accessible building or facility
    entrances with all accessible spaces and elements within the building or
    facility.”); 
    id. 4.3.2(3) (“At
    least one accessible route shall connect accessible
    building or facility entrances with all accessible spaces and elements and with all
    accessible dwelling units within the building or facility.”).
    Having determined that the porch is a space that functions as a display area
    and customer lounge, and, therefore, is generally covered by the guidelines, I next
    consider whether it falls within an exception. Some display areas may qualify as a
    principle applies generally as well: “Where a site, building, facility, room, or
    space contains more than one use, each portion shall comply with the applicable
    requirements for that use.” 2010 Standard 201.2.
    22
    “space” while also being exempted by the exceptions for employee work areas.
    Standard 4.1.1(3) places limits on the requirements for “[a]reas that are used only
    as work areas.” 
    Id. 4.1.1(3). But
    the porch does not qualify as an exempt work
    area because it is open to customers, see 
    id., and I
    am aware of no other exception
    that would exempt this space from compliance with the Design Standards.
    In summary, the Design Standards contain an overarching requirement that
    all areas—including spaces—must comply with the guidelines. In turn, the
    guidelines require that all non-exempt spaces be on an accessible route. Unlike
    the majority, I would conclude that the porch is a non-exempt entrance which
    must comply with the 1991 Design Standards. But even if the majority is correct
    that the standards governing entrances exempt the porch from the accessible route
    provisions as an entrance, the accessible route provisions are equally applicable to
    the porch as a definable area like a room or lobby, which is used as a display area
    and customer lounge. Thus, I would hold that the porch does not comply with the
    1991 Design Standards because it is not on an accessible route.
    As the majority explains, any injunctive relief based on the violation of the
    1991 standards would require compliance with the 2010 Design Standards. If
    those newer standards exempt the porch from being on an accessible route, then,
    as the majority notes, Abercrombie effectively will be deemed to be in
    compliance. I am convinced that the 2010 Design Standards also require the porch
    to be on an accessible route as a display area and customer lounge. Thus, even if
    23
    the porch is an exempt entrance under the 2010 Design Standards, it must be on
    an accessible route.
    c.     To be brought into compliance with the 2010 Design Standards, the
    porch must be on an accessible route.
    I agree with the majority that because the majority-use requirement was
    removed from the 2010 Design Standards, the standards governing entrances no
    longer require the porch, as an entrance, to be on an accessible route. But the
    standards governing spaces used for purposes other than entrances have not
    changed. Therefore, I would hold that the porch must be on an accessible route to
    be brought into compliance with the 2010 Design Standards.
    As a definable area similar to a room or lobby, the porch is a space and is
    not exempt under any general exceptions. The 2010 Design Standards expanded
    and elaborated upon the list of exceptions contained in the 1991 Design
    Standards. Exceptions addressing spaces in the 2010 Design Standards include
    “[a]reas raised primarily for purposes of security, life safety, or fire safety,” 2010
    Standard 203.3; “[s]paces accessed only by ladders, catwalks, crawl spaces, or
    very narrow passageways,” 
    id. 203.4; “[s]paces
    frequented only by service
    personnel for maintenance, repair, or occasional monitoring of equipment,” 
    id. 203.5; and
    certain employee work areas. 
    Id. 203.9. All
    such spaces “shall not be
    required to comply with these requirements or to be on an accessible route.” 
    Id. 24 203
    (emphasis added). The porch, which is used as a display area and customer
    lounge, does not fall into any of these general exceptions.
    Nor does any more specific exception exempt the porch from complying
    with the accessible route requirement in this context. Because the area qualifies as
    a “space,” as discussed above, it is required to be on an accessible route unless
    exempted by some other provision. See 
    id. 201.1, 203.1,
    206.2.2, 206.2.4. As with
    the 1991 Design Standards, a space may be exempt as an employee work area, see
    
    id. 203.9, but
    the 2010 Design Standards define an “employee work area” as “[a]ll
    or any portion of a space used only by employees and used only for work.” 
    Id. 106.5. The
    porch is not exempted because it is open to customers and is not used
    only for employee work. Thus, I would hold that the porch is a non-exempt space
    and must be on an accessible route. 
    Id. 206.2.2, 206.2.4.
    To the extent there is any ambiguity in what the regulations require, placing
    the porch on an accessible route is “consistent with the ADA’s purpose of
    enabling people with disabilities to share equally in the benefits provided by a
    public accommodation.” 
    Caruso, 193 F.3d at 733
    . It is also consistent with the
    interpretation advanced by the Department of Justice, which is entitled to
    deference. 
    Auer, 519 U.S. at 462
    .
    Thus, as with the 1991 Design Standards, even if the provisions governing
    entrances in the 2010 Design Standards exempt the porch from complying with
    the accessible route provisions as an entrance, the accessible route provisions
    25
    apply to the porch as a display area and customer lounge. See 2010 Standard
    201.2 (“Where a site, building, facility, room, or space contains more than one
    use, each portion shall comply with the applicable requirements for that use.”).
    While the doors at the end of the porch are exempt and thus need not be on an
    accessible route, the porch itself must be connected to at least one accessible
    route. More simply, although Abercrombie may design its stores to provide access
    to the interior of the store through the side doors, it cannot deprive the
    wheelchair-using public from complete access to the distinct space that is the
    porch.
    B.    Denial of Participation, Separate & Unequal Benefit & Integration
    I agree with the majority that we must look to the Design Standards to
    determine whether a defendant has discriminated in the design, construction, or
    alteration of a facility, but that discrimination in the use of a facility is controlled
    by other regulatory and statutory provisions. 12 But nothing prohibits the Plaintiffs
    from arguing—as they have both below and on appeal—that Abercrombie has
    discriminated both in terms of design and use of the facility. Abercrombie uses
    12
    “Use” of a facility may be relevant to determining which design
    standards apply. In this sense, it is not a defendant’s use of a facility that is
    discriminatory; rather, the defendant’s use may give rise to an obligation to
    design the facility in a certain way. But “use” of a facility may also be relevant in
    that a defendant’s use may itself be discriminatory if the defendant’s (in)actions
    violate the more general statutory or regulatory provisions of the ADA. See 42
    U.S.C. § 12182(b)(1).
    26
    the space as a distinct branding tool, display area, and customer lounge that is not
    accessible to people who use wheelchairs. I would hold that this use qualifies as
    “discrimination” within the meaning of Title III of the ADA.
    Title III of the ADA contains a list of general activities that it defines as
    discrimination: the denial of an opportunity to participate, 42 U.S.C.
    §§ 12182(b)(1)(A)(i), 12182(b)(1)(C); the provision of an unequal benefit, 
    id. § 12182(b)(1)(A)(ii);
    and the provision of a separate benefit, unless doing so is
    necessary to provide a benefit that is as effective as that provided to others. 
    Id. § 12182(b)(1)(A)(iii).
    13 Furthermore, the statute requires benefits provided to
    people with disabilities to be afforded in the most integrated setting appropriate to
    the needs of the individual. 
    Id. § 12182(b)(1)(B).
    I would hold that Abercrombie’s use of the porch violates each of these
    provisions. As the preceding discussion indicates, I disagree with the majority’s
    conclusion that “Abercrombie does not ‘use’ the porch at all.” Maj. Op. 27.
    Abercrombie uses the space as an entrance, customer lounge, and display area,
    decorated in a fashion calculated to draw customers into the store and strengthen
    the Hollister brand and image. During the litigation, Abercrombie made much of
    the fact that the porch was intended as a visual display only, and that the “visual
    13
    These provisions are limited to discrimination against “clients or
    customers.” 42 U.S.C. § 12182(b)(1)(A)(iv). I would hold that the Plaintiffs have
    established at the summary judgment stage that Ms. Farrar is a customer.
    27
    sensory experience of the porch is the same for able-bodied customers and
    customers who use mobility devices.” III Aplt. App. 738, 940–41, 972; see also
    Aplt. Br. 45–46. Yet when presented with the option of bringing the porch into
    compliance by closing it off to all customers, Abercrombie submitted a
    declaration stating that this was the “worst, and least acceptable” of the options
    presented by the district court because it would “be extremely detrimental to the
    Company’s carefully crafted branding efforts” and would “cause permanent
    damage to the Hollister brand.” III Aplt. App. 1071. Abercrombie’s response
    belies its assertion that the use of the porch as a customer lounge, branding tool,
    and display area provides merely a visual sensory experience that all customers
    can enjoy equally, even without access to the porch.
    By placing trees, decorations, upholstered chairs, mannequins displaying
    merchandise, and a large marketing image on the back wall of the porch entrance,
    Abercrombie has provided a “facility, privilege, advantage, or accommodation” to
    some of its customers while denying some customers the opportunity to
    participate on the basis of their disability. 42 U.S.C. § 12182(b)(1)(A)(i). 14 The
    effect is to create a benefit for some customers that is denied to others on the
    14
    Subsection 12182(b)(1)(A)(i) provides, “It shall be discriminatory to
    subject an individual or class of individuals on the basis of a disability or
    disabilities of such individual or class, directly, or through contractual, licensing,
    or other arrangements, to a denial of the opportunity of the individual or class to
    participate in or benefit from the goods, services, facilities, privileges,
    advantages, or accommodations of an entity.”
    28
    basis of disability. By requiring customers who are unable to use stairs to enter
    the store through entrances that are not adorned or used even remotely like the
    porch entrance, Abercrombie has afforded a “facility . . . or accommodation that
    is not equal to that afforded to other individuals,” 
    id. § 12182(b)(1)(A)(ii),
    15 and
    that is “different or separate from that provided to other individuals.” 
    Id. § 12182(b)(1)(A)(iii).
    16 Finally, Abercrombie’s use of this exclusive entrance as a
    customer lounge, branding tool, and display area, combined with Abercrombie’s
    provision of segregated, inferior accessible entrances, violates the ADA’s
    mandate to provide facilities and accommodations “in the most integrated setting
    appropriate to the needs of the individual.” 
    Id. § 12182(b)(1)(B).
    17 The integration
    15
    Subsection 12182(b)(1)(A)(ii) provides, “It shall be discriminatory to
    afford an individual or class of individuals, on the basis of a disability or
    disabilities of such individual or class, directly, or through contractual, licensing,
    or other arrangements with the opportunity to participate in or benefit from a
    good, service, facility, privilege, advantage, or accommodation that is not equal to
    that afforded to other individuals.”
    16
    Subsection 12182(b)(1)(A)(iii) provides, “It shall be discriminatory to
    provide an individual or class of individuals, on the basis of a disability or
    disabilities of such individual or class, directly, or through contractual, licensing,
    or other arrangements with a good, service, facility, privilege, advantage, or
    accommodation that is different or separate from that provided to other
    individuals, unless such action is necessary to provide the individual or class of
    individuals with a good, service, facility, privilege, advantage, or accommodation,
    or other opportunity that is as effective as that provided to others.”
    17
    Subsection 12182(b)(1)(B) provides, “Goods, services, facilities,
    privileges, advantages, and accommodations shall be afforded to an individual
    with a disability in the most integrated setting appropriate to the needs of the
    individual.”
    29
    mandate “prohibit[s] exclusion and segregation of individuals with disabilities.”
    28 C.F.R. § 36, App. C, at 901 (agency guidance on Title III’s integration
    mandate). By excluding customers who use wheelchairs from the porch and
    requiring them to use the unadorned, inferior side entrances, Abercrombie
    effectively “relegates persons with disabilities to the status of second-class
    citizens.” See 
    id. Thus, Abercrombie’s
    use of the porch violates Title III of the
    ADA. 18
    My conclusion that Abercrombie is in violation of the general provisions of
    the ADA reinforces my conclusion that Abercrombie violated the Design
    Standards by not connecting the porch to an accessible route. The specific
    prohibitions in the ADA must be read in light of the general prohibitions. See
    
    Caruso, 193 F.3d at 739
    –40. The general prohibitions make clear that the purpose
    of the ADA is inclusion of people with disabilities. The porch at the Park
    Meadows Hollister sends a message of exclusion. Construing the Design
    Standards in a way that allows that result would undermine the stated purpose of
    Title III of the ADA.
    18
    Compliance with the design standards would not have been difficult. In
    fact, Abercrombie designed some of its stores with the same surf-shack motif, but
    in an inclusive fashion, by simply constructing the porch at ground level. A
    picture of a store with that design is attached to this decision as Attachment 2.
    30
    In light of the foregoing, I would affirm the district court’s entry of
    summary judgment in favor of the Plaintiffs, and its entry of an injunction
    relating to the Park Meadows store. 19
    19
    Because I would hold that Abercrombie violated the ADA, I would also
    address an aspect of Abercrombie’s appeal unnecessary to the majority’s analysis:
    namely, whether the district court abused its discretion in fashioning the
    injunctive relief granted. I would hold that where the district court was required
    to issue an injunction and tailored that injunction to accommodate many of the
    concerns raised by Abercrombie, the district court did not abuse its discretion.
    31
    ATTACHMENT 1
    ATTACHMENT 2