Norris v. Apfel ( 2000 )


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  •                                                                           F I L E D
    United States Court of Appeals
    Tenth Circuit
    UNITED STATES COURT OF APPEALS
    APR 28 2000
    FOR THE TENTH CIRCUIT
    PATRICK FISHER
    Clerk
    DON L. NORRIS,
    Plaintiff-Appellant,
    v.                                                   No. 99-6167
    (D.C. No. 97-CV-1613-L)
    KENNETH S. APFEL, Commissioner,                      (W.D. Okla.)
    Social Security Administration,
    Defendant-Appellee.
    ORDER AND JUDGMENT            *
    Before EBEL , KELLY , and BRISCOE , Circuit Judges.
    After examining the briefs and appellate record, this panel has determined
    unanimously to grant the parties’ request for a decision on the briefs without oral
    argument. See Fed. R. App. P. 34(f); 10th Cir. R. 34.1(G). The case is therefore
    ordered submitted without oral argument.
    *
    This order and judgment is not binding precedent, except under the
    doctrines of law of the case, res judicata, and collateral estoppel. The court
    generally disfavors the citation of orders and judgments; nevertheless, an order
    and judgment may be cited under the terms and conditions of 10th Cir. R. 36.3.
    Claimant Don L. Norris appeals from the denial of social security disability
    and supplemental security income (SSI) benefits. He argues that the
    administrative law judge (ALJ) failed at step four to make sufficient findings or
    to gather sufficient evidence to support her findings as to his vision and walking
    restrictions at all three phases of the analysis required by Social Security Ruling
    82-62, 
    1982 WL 31386
    , and      Winfrey v. Chater , 
    92 F.3d 1017
    , 1023 (10th Cir.
    1996). We have jurisdiction under 28 U.S.C. § 1291 and 42 U.S.C. § 405(g), and
    reverse and remand the case for further proceedings.
    The Claim for Benefits
    Claimant was born on October 30, 1948. He dropped out of school in the
    tenth grade, and worked full-time for many years in various labor-type jobs. He
    held his last full-time job for twelve years, until he was fired on June 29, 1992.
    His attempts to work since then have been brief and unsuccessful. He claims that
    he ends up in pain after a few days and is unable to continue working.    See
    Appellant’s App. at 120, 124, 203.
    Claimant filed his claim for benefits on September 20, 1993, alleging that
    he became disabled on September 6, 1993, due to severe lower back pain.         See 
    id. at 47.
    He explained that the pain is on the right side of his lower back and in his
    right hip and leg, and has progressed over time into numbness and tingling in his
    arms and hands.   See 
    id. at 59,
    80, 86, 101, 109, 112, 124, 156, 162, 182, 195-96,
    -2-
    197, 208. He has spent time in a wheelchair or on crutches due to this
    impairment. See 
    id. at 108,
    203. On his September 23, 1993 disability claim
    forms, claimant also asserted that implants in both eyes limit his ability to work
    around machines, to do some heavy lifting or outdoor work, and to read small
    print. See 
    id. at 96,
    103. The agency did not take note of this second impairment
    immediately, but it eventually determined that claimant had undergone somewhat
    unsuccessful corneal implants in both eyes.         See 
    id. at 162.
    Claimant admitted
    past problems with drugs and alcohol.      See 
    id. at 70.
    At the hearing, he testified
    that he was also depressed.    See 
    id. at 202.
    The ALJ’s Decision
    The ALJ denied the claim at step four on the basis that claimant retained
    the RFC to return to any of four specific past jobs.      See 
    id. at 32,
    33; see also
    20 C.F.R. §§ 404.1520(e), 416.920(e). For this conclusion to be valid, the agency
    requires the ALJ to have made specific findings concerning: (1) claimant’s RFC,
    (2) the functional demands of each of claimant’s past jobs, and (3) claimant’s
    ability to return to these past jobs with the RFC the ALJ determined the claimant
    to have. See Social Security Ruling 82-62, 
    1982 WL 31386
    , at *4;            see also
    Winfrey , 92 F.3d at 1023 (summarizing three phases of agency’s step-four
    analysis). The ALJ is bound by the agency’s rulings,        see 20 C.F.R.
    § 402.35(b)(1), and her findings must be supported by substantial evidence,            see
    -3-
    Goatcher v. United States Dep’t of Health & Human Servs.              , 
    52 F.3d 288
    , 289
    (10th Cir. 1995). “Although a reviewing court cannot weigh the evidence and
    may not substitute its discretion for that of the agency, it nevertheless has the duty
    to meticulously examine the record and make its determination on the record as a
    whole.” Dollar v. Bowen , 
    821 F.2d 530
    , 532 (10th Cir. 1987).
    Phase One: Claimant’s RFC
    The ALJ determined, in part, that claimant’s depression was situational and
    not severe, and that his history of drug and alcohol use was also not severe.         1
    See
    Appellant’s App. at 29-30, 33 (finding 4). Claimant does not challenge these
    findings on appeal. Otherwise, the ALJ found in the body of her decision that
    claimant could do medium work, except that he could not lift and carry more than
    fifty pounds, walk more than five to six blocks at a time, or sit for over one-half
    hour at a time.   See 
    id. at 32.
    She also found that claimant had “limited vision,
    especially in his right eye.”    
    Id. She restated
    the same limitations in her list of
    findings. See 
    id. at 33
    (finding 6). In support of the ALJ’s RFC determination,
    the claimant testified that he can lift forty-five to fifty pounds,       see 
    id. at 198,
    sit
    for thirty minutes,   see 
    id. at 196,
    and walk five or six blocks,       see 
    id. at 205.
    1
    Because the ALJ found that claimant’s substance abuse problem was not
    severe, he is not precluded from receiving benefits on that basis. See 20 C.F.R.
    §§ 404.1535(b)(2)(ii), 416.935(b)(2)(ii).
    -4-
    However, our review of the record shows that the ALJ’s RFC findings are
    conclusory and insufficient.
    a. Claimant’s RFC: Vision Impairments
    The regulations require the ALJ to assess “impairment(s) of vision.”
    20 C.F.R. §§ 404.1545(d), 416.945(d). Claimant’s vision was assessed in 1994 by
    the agency’s physician, Dr. Raymond Dougherty.        2
    He reported that claimant
    underwent a corneal transplant in his left eye in 1985, which was rejected, and in
    both eyes in 1986.    See Appellant’s App. at 162. He noted that claimant’s best
    corrected vision in his left eye was 20/50, and that his left pupil was large,
    irregular, and nonreactive.    See 
    id. at 163.
    He also noted that claimant’s best
    corrected vision in his right eye was worse than 20/200 and that he had
    strabismus. See 
    id. Dr. Dougherty
    did not note the significance of any of the abnormalities in
    claimant’s eyes for his ability to perform functions related to work.      See 
    id. at 162-63.
    The ALJ made no inquiries along these lines at the hearing.         See 
    id. at 198.
    She recited in her decision that claimant’s acuity was 20/50 in his left eye
    2
    Dr. Dougherty is not an ophthalmologist or optometrist. Rather, he is board
    certified in internal medicine and pulmonary disease.         See Appellant’s App.
    at 162. We therefore question whether Dr. Dougherty was qualified under the
    agency’s regulations to assess claimant’s vision limitations.       See 20 C.F.R.
    §§ 404.1513(a)(1), (4); 404.1519g(b); 416.913(a)(1), (4); 416.919g(b).
    -5-
    and less than 20/200 in his right eye,    see 
    id. at 31,
    but found that he had “limited
    vision,” without defining the implications of that limitation,     
    id. at 32,
    33. In fact,
    the ALJ stated that claimant had worked with his vision impairment before,
    implying that he could do it again.      See 
    id. at 31.
    Claimant did not claim to have
    a back impairment when he was still working full-time in 1992, however; he
    claimed that he became disabled in 1993.       See 
    id. at 47.
    The ALJ is required to
    assess claimant’s impairments in combination.        See 20 C.F.R. §§ 404.1520(a),
    416.920(a). The agency also requires that, “in assessing RFC for an individual
    with a visual impairment, the adjudicator must consider the individual’s residual
    capacity to perform such work-related functions as working with large or small
    objects, following instructions, or avoiding ordinary hazards in the workplace.”
    Social Security Ruling 96-8p, 
    1996 WL 374184
    , at *6.
    Claimant alleged in his claim for benefits that his vision impairment limited
    his ability to work around machines, to do some heavy lifting or outdoor work,
    and to read small print.   See Appellant’s App. at 96. He said at the hearing that
    his right eye had been “a lazy eye” since he was a child and that he could see only
    movement in that eye. Appellant’s App. at 198. He further stated that he can
    only walk without pain on a smooth surface.        See 
    id. at 196-97.
    He said that “a
    sudden step down or jar” makes his back and leg hurt,        
    id. at 197,
    and that he got
    hurt once when he jumped off a loading dock and landed wrong,           see 
    id. at 191.
    -6-
    The ALJ did not address the impact of claimant’s vision impairments on his
    ability to perform work functions, including navigating safely at work. This was
    error.
    We note that the potential ramifications of claimant’s vision impairments
    are significant. The regulations indicate that the extreme lack of acuity in
    claimant’s right eye makes him statutorily blind in that eye.      Cf. 20 C.F.R.
    §§ 404.1581, 416.981. The Merck Manual explains that strabismus is the
    collective name for a variety of problems with the eye muscles, any of which
    prevents the affected eye from lining up with the other.        See The Merck Manual
    of Diagnosis and Therapy 2419 (Mark H. Beers, M.D., and Robert Berkow, M.D.,
    eds., 17th ed. 1999). Strabismus may result in loss of vision in the affected eye or
    may produce diplopia, see 
    id. , that
    is, double vision,    see Stedman’s Medical
    Dictionary 489 (Marjory Spraycar ed., 26th ed. 1995). These impairments--lack
    of acuity and strabismus–surely impair claimant’s depth perception as well as the
    peripheral vision in his right eye, and therefore reasonably could affect his ability
    to walk and carry things safely in the workplace. Yet, neither of these limitations
    is addressed by the ALJ. In addition, the ALJ did not address the impact, if any,
    of claimant’s lack of acuity in his left eye on his ability to read. If 20/50 is
    claimant’s best corrected   near vision, then claimant’s ability to read at work
    reasonably could be affected. Moreover, claimant reported that his vision was
    -7-
    getting worse, in the same manner as before he had the corneal implants.       See 
    id. at 123.
    There is no evidence in the record from which the ALJ could conclude
    that it is not getting worse. For all of the above reasons, the ramifications of
    claimant’s vision impairments on his ability to work must be reassessed.
    b. Claimant’s RFC: Physical Demands of Work
    In addition, the ALJ was required to assess the “physical demands of work
    activity, such as sitting, standing, walking, lifting, carrying, pushing, pulling, or
    other physical functions (including manipulative or postural functions, such as
    reaching, handling, stooping or crouching).” 20 C.F.R. §§ 404.1545(b),
    416.945(b). In this regard, the ALJ made findings only on claimant’s ability to
    walk, sit, lift, and carry, even though claimant’s back/hip/leg/arm impairments
    would also impact other functions. Because the ALJ failed to make all of the
    physical functional findings implicated by the impairments she accepted as true, it
    is impossible to match claimant’s RFC with all of the physical functional
    demands of his past jobs.
    For example, the ALJ made no RFC finding on claimant’s ability to
    bend/stoop or stand, as required by the regulations. Yet, the agency recognizes
    that “medium work usually requires frequent bending-stooping . . . [and
    f]lexibility of . . . the torso is important for this activity.” Social Security Ruling
    83-10, 
    1983 WL 31251
    , at *6. “Frequent” is defined as occurring one-third to
    -8-
    two-thirds of the time.     
    Id. An RFC
    assessment from an earlier stage of the
    proceedings shows that claimant could stoop “occasionally,” which is further
    explained in that assessment to mean less than one-third of the time. Appellant’s
    App. at 64 (referring back to paragraph A.6. on page 63). Otherwise, there is no
    record evidence of claimant’s ability to bend, stoop, etc. Claimant reported on
    the agency’s forms that he was “constantly” bending on his warehouse job
    because he was loading and unloading trucks,        
    id. at 92,
    106, and that he was
    “frequently” bending on his janitor job,    
    id. at 93.
    The ALJ also made no finding on claimant’s ability to stand, even though
    he testified that he would stand mostly on his left leg to avoid putting weight on
    his right leg, see 
    id. at 197,
    and she specifically found that he could only walk
    five or six blocks before taking a break from walking and could only sit for
    one-half hour before taking a break from sitting,        see 
    id. at 32,
    33. Claimant
    reported that his janitor and warehouse jobs required six to seven hours of
    standing and walking per day.      See 
    id. at 92,
    93, 106. That leaves only an hour
    for sitting each day, see 
    id. at 92,
    93, 106, demonstrating the importance of a
    finding on his ability to stand.
    Several social security rulings reiterate that the ALJ should assess RFC
    once, in detail, at step four.   See, e.g. , Social Security Ruling 96-9p, 
    1996 WL 374185
    , at *2, *5-*9; Social Security Ruling 96-8p, 
    1996 WL 374184
    , at *5-*7;
    -9-
    Social Security Ruling 86-8, 
    1986 WL 68636
    , at *4-*5. The ALJ’s conclusory
    and incomplete findings in this case are insufficient.
    Phase Two: The Demands of Claimant’s Past Relevant Work
    Claimant’s past work experience qualifies as past relevant work if it was
    done within the last fifteen years, lasted long enough for him to learn to do it, and
    earned enough money to be considered substantial gainful activity.    See 20 C.F.R.
    §§ 404.1565(a), 416.965(a). The agency recognizes that “[t]he claimant is the
    primary source for vocational documentation, and statements by the claimant
    regarding past work are generally sufficient for determining the skill level;
    exertional demands and nonexertional demands of such work.” Social Security
    Ruling 82-62, 
    1982 WL 31386
    , at *3.
    The ALJ found that claimant’s past relevant work included “warehouse
    clerk and assistant manager, janitor, railroad worker and work crew leader,
    equipment cleaner, mover, and laborer.” Appellant’s App. at 28. The ALJ found
    that his past jobs of “photo lab worker, telephone book stacker, and laborer” did
    not last long enough to be relevant.   
    Id. (The ALJ
    did not explain why she put
    laborer in both categories.)
    The ALJ then found summarily in the body of her decision that claimant’s
    former jobs as janitor, work crew leader, warehouse clerk, and equipment cleaner
    did not require him to lift more than fifty pounds, sit for prolonged periods, or
    -10-
    have a high level of visual acuity.    See 
    id. at 32.
    She made no more specific
    finding in her list of findings.   See 
    id. at 33
    (finding 7). These findings
    concerning the functional demands of claimant’s past jobs are conclusory and
    incomplete and cannot be matched to the evidence.
    In keeping with the regulations, the agency’s own forms asked claimant to
    identify the amount of walking, standing, sitting, bending, and lifting and carrying
    he did on his past jobs.    See 20 C.F.R. §§ 404.1565(b), 416.965(b); Appellant’s
    App. at 92, 93, 94, 95, 106. The ALJ made no specific findings as to the walking,
    sitting, or lifting demands of claimant’s past jobs, even though she found that he
    was limited in these functions. As noted above, the ALJ also made no findings
    regarding the standing or bending required by claimant’s past jobs. She also
    made no findings as to the specific visual demands of claimant’s past jobs. The
    agency’s professed “need to know about . . . any . . . physical . . . duties” of the
    claimant’s past jobs, 20 C.F.R. §§ 404.1565(b), 416.965(b), along with the
    agency’s extensive requirements concerning the claimant’s RFC,        see 20 C.F.R.
    §§ 404.1545, 416.945, necessarily imply that the ALJ must make corresponding
    findings as to the demands of claimant’s past jobs. In light of these requirements,
    the ALJ did not make complete findings at phase two.
    Phase Three: Matching Claimant’s RFC with Demands of Past Jobs
    -11-
    The ALJ found in the body of her decision that because claimant’s past
    work did not require more than she had decided he could do, he could return to
    his past jobs of janitor, work crew leader, warehouse clerk, and equipment
    cleaner. See Appellant’s App. at 32. Her finding in the list of findings is the
    same. See 
    id. at 33
    (finding 8).
    Because the ALJ’s RFC findings were incomplete, however, they cannot be
    matched with all of the functional demands of claimant’s past jobs. Further,
    because the ALJ’s findings as to the demands of claimant’s past jobs were
    conclusory, they cannot be matched to the record. The ALJ’s decision therefore
    contravenes the agency’s requirement that “[t]he rationale [for a decision that a
    claimant can return to past work] must follow an orderly pattern and show clearly
    how specific evidence leads to a conclusion.” Social Security Ruling 82-62, 
    1982 WL 31386
    , at *4. Further, the deficiencies in the ALJ’s decision cannot be cured
    by the testimony of the vocational expert (VE). “‘[T]estimony elicited by
    hypothetical questions that do not relate with precision all of a claimant’s
    impairments cannot constitute substantial evidence to support the
    [Commissioner’s] decision.’”   Hargis v. Sullivan , 
    945 F.2d 1482
    , 1492 (10th Cir.
    1991) (quotation omitted). Neither of the ALJ’s hypothetical questions stated
    “with precision” the walking and vision impairments that she accepted as true
    -12-
    (not to mention any additional impairments to bending/stooping and standing,
    about which she made no findings at all).
    The first hypothetical assumed limitations of lifting no more than fifty
    pounds and sitting for no more than a half an hour at a time, and elicited a
    response that claimant could perform all four of the jobs the ALJ identified in her
    decision. See Appellant’s App. at 210. The second hypothetical assumed
    limitations of lifting no more than fifty pounds, walking for one and a half blocks,
    and standing for fifteen minutes at a time, and elicited a response that claimant
    could not do any of the jobs the ALJ found he could do.    See 
    id. at 211.
    The first
    hypothetical failed to include the walking and vision limitations which the ALJ
    accepted as true.   See 
    id. at 32,
    33. The second hypothetical failed to include
    claimant’s sitting and vision impairments at all, and included a more restrictive
    walking limitation than the ALJ found to be true. The VE’s testimony therefore
    does not constitute substantial evidence. Moreover, because the VE testified that
    claimant definitely could do some of his past jobs if he had fewer limitations, and
    definitely could not do any of his past jobs if he had more limitations, there is a
    real question as to whether a VE would find him able to do any of his past jobs
    with the limitations the ALJ found to be true.
    Because the VE’s testimony does not qualify as substantial evidence, the
    only reviewable evidence concerning the demands of claimant’s past work is his
    -13-
    own description of his past jobs in the documentary evidence or in his hearing
    testimony. The ALJ’s errors cannot be cured by comparing the jobs she
    determined claimant can do with claimant’s descriptions of his past jobs.
    The ALJ found that claimant can perform his past jobs of janitor,
    warehouse clerk, work crew leader, and equipment cleaner. On one form,
    claimant said his janitor job required lifting of twenty-five to fifty pounds.      See
    
    id. at 93.
    Elsewhere, claimant said his janitor job required lifting of fifty to
    eighty pounds, more than the ALJ determined that he can do.           See 
    id. at 106.
    Apart from the lifting requirement, which may be resolved in the ALJ’s favor, the
    ALJ did not explain how claimant could take a break after walking five or six
    blocks, which she found was his limit, when he reported that his janitor job
    required six hours of walking per day.      See 
    id. The ALJ
    also did not find out the
    vision requirements of this job, making it impossible to compare the demands of
    the job with his ability to see. Moreover, claimant also said the janitor job
    required frequent bending (stooping),      see 
    id. at 93,
    for which the ALJ made no
    finding and which the record shows he cannot do,         see 
    id. at 64.
    Therefore, the
    ALJ’s finding that claimant can perform the janitor job is not supported by
    substantial evidence.
    Claimant reported that he frequently lifted over fifty pounds and
    occasionally up to one hundred pounds on his warehouse job.            See 
    id. at 92.
    This
    -14-
    contradicts the fifty-pound lifting restriction the ALJ specifically found to be true.
    See 
    id. at 32,
    33. The ALJ also did not explain how claimant could take a break
    after walking five or six blocks, when claimant said the job required six hours of
    walking per day.   See 
    id. at 92,
    106. Again, the ALJ did not find out the vision
    requirements of this job, making it impossible to compare the demands of the job
    with claimant’s ability to see. In addition, claimant said that his warehouse job
    required constant bending,    see 
    id. at 92,
    106, for which the ALJ made no finding
    and which the record shows he cannot do,     see 
    id. at 64.
    The ALJ’s finding that
    claimant can perform his warehouse job is therefore not supported by substantial
    evidence.
    We are unable to determine which description in the record is identified in
    the ALJ’s decision as “equipment cleaner.” Although claimant used cleaning
    equipment on his janitor job, we see no description anywhere in the record of
    claimant cleaning equipment. Neither the VE nor the ALJ explained what job
    “equipment cleaner” was.     See 
    id. at 28,
    32, 33, 210. The ALJ’s finding that
    claimant can perform an equipment cleaner job therefore is not supported by
    substantial evidence.
    We are also unable to match “work crew leader” to a job description. The
    ALJ addressed “warehouse . . . assistant manager” and “railroad . . . work crew
    leader” in the body of her decision.   
    Id. at 28.
    Claimant testified that he had two
    -15-
    different jobs during his twelve years at the warehouse. He did not describe them
    separately, however, so there is no description other than that for the warehouse
    job discussed above to match to the ALJ’s RFC findings.          See 
    id. at 92,
    106.
    Claimant’s hearing testimony on the point is obviously incomplete, as he said
    merely that he did paperwork, unlocked the doors, and assigned work.          See 
    id. at 193.
    Even if that testimony is accepted as complete, claimant would only be
    able to perform that job if he is allowed to sit and stand at will, and if his vision
    is adequate for the paperwork involved. The ALJ made no findings to support
    such a conclusion.
    An implied finding that claimant could perform his railroad work crew
    leader job would be unsupported for similar reasons. He did not report the
    demands of his supervisory position separately from his job laying track, which is
    heavier work than he can perform.       See 
    id. at 94.
    His description of his
    supervisory job at the hearing was either incomplete or described a sedentary job
    that he lacks the sitting capacity to perform.      See 
    id. at 194.
    Other
    The government maintains that the ALJ’s decision is proper because
    claimant did not provide all of his old medical records or obtain new ones.        See
    Appellee’s Br. at 16-17. This argument fails because the ALJ’s decision is shown
    to be faulty without regard to any issue of missing medical evidence. Moreover,
    -16-
    claimant was unrepresented until after the ALJ issued her decision. The ALJ
    therefore had a heightened duty to develop the record by obtaining existing
    medical evidence or additional consultative examinations to ascertain the extent
    of claimant’s impairments.
    “It is beyond dispute that the burden to prove disability in a social security
    case is on the claimant.”   Hawkins v. Chater , 
    113 F.3d 1162
    , 1164 (10th Cir.
    1997). Nevertheless, a social security disability hearing is nonadversarial, and the
    ALJ bears responsibility for ensuring that “an adequate record is developed
    during the disability hearing consistent with the issues raised.”   Henrie v. United
    States Dep’t of Health & Human Servs.       , 
    13 F.3d 359
    , 360-61 (10th Cir. 1993).
    Generally, “[a]n ALJ has the duty to develop the record by obtaining pertinent,
    available medical records which come to [her] attention during the course of the
    hearing.” Carter v. Chater , 
    73 F.3d 1019
    , 1022 (10th Cir. 1996);     see also Baker
    v. Bowen , 
    886 F.2d 289
    , 292 (10th Cir. 1989); 20 C.F.R. §§ 404.944, 416.1444.
    The ALJ has the power to subpoena such records if necessary.        See Baker ,
    886 F.2d at 292; 20 C.F.R. §§ 404.950(d)(1), 416.1450(d)(1). The ALJ also has
    the duty to develop the record for impairments which come to her attention during
    the hearing, such as this claimant’s claim of worsening vision.     See Carter ,
    73 F.3d at 1022; Hill v. Sullivan , 
    924 F.2d 972
    , 974-75 (10th Cir. 1991).
    Contrary to the government’s suggestion, based on 42 U.S.C. § 423(d)(5)(B) and
    -17-
    20 C.F.R. §§ 404.1512(d), 416.912(d), it is not true that the ALJ need only
    develop the record for the preceding twelve months. The ALJ must develop the
    record for “at least” the preceding twelve months. 42 U.S.C. § 423(d)(5)(B),
    20 C.F.R. §§ 404.1512(d), 416.912(d). The agency expressly requires “[t]he
    adjudicator [to] consider all allegations of physical . . . limitations or restrictions
    and make every reasonable effort to ensure that the file contains sufficient
    evidence to assess RFC,” without qualification as to time. Social Security Ruling
    96-8p, 
    1996 WL 374184
    , at *5.
    Claimant reported in September 1993 that he had been examined by his eye
    surgeon, Dr. W. Stanley Muenzler, every six months since his corneal surgery in
    the mid-1980’s.   See Appellant’s App. at 102. He has not been examined recently
    by an ophthalmologist because he ran out of money and medical insurance in
    mid-1992 when he lost his job.    See 
    id. at 109,
    112, 123, 207-08. Dr. Muenzler’s
    records are not in the administrative record. In fact, few of claimant’s own
    medical records are in the administrative record, even though claimant provided
    the agency the names and addresses of his last employer, his doctors, and a
    hospital which had records on him,    see 
    id. at 102,
    103, 104, 106, 125, he
    expressed a need for help in getting them,     see 
    id. at 106,
    and he was
    unrepresented at the hearing. Under our case law, the ALJ should have attempted
    -18-
    to obtain claimant’s records. And, because claimant’s allegation of worsening
    vision was uncontroverted, she should have ordered a consultative examination.
    To the extent that the government argues that claimant should be faulted for
    his failure to pursue medical treatment, we note that the ALJ made no findings
    relevant to this argument. Claimant repeatedly stated that he lacked money or
    insurance to pay for doctors. The regulations allow the agency to deny benefits to
    a claimant who does not follow prescribed treatment without a “good reason.”
    20 C.F.R. §§ 404.1530(b), 416.930(b). This court therefore long ago adopted a
    four-part test to assess a claimant’s failure to pursue treatment: (1) whether
    treatment would have restored the claimant’s ability to work; (2) whether
    treatment was prescribed; (3) whether treatment was refused; and (4) whether the
    excuse was justified.   See Frey v. Bowen , 
    816 F.2d 508
    , 517 (10th Cir. 1987).
    Inability to pay for treatment may justify failure to pursue treatment.       See
    Thompson v. Sullivan , 
    987 F.2d 1482
    , 1489-90 (10th Cir. 1993);           Baker , 886 F.2d
    at 292.
    The record supports claimant’s contention that he has no funds to pay
    doctors. He applied for Medicare, but was told that he could not get Medicare or
    Medicaid benefits until after his social security claim was decided.        See
    Appellant’s App. at 123, 208. He cannot apply for worker’s compensation,
    because he was not injured at work.      See 
    id. at 208.
    He said that he goes to the
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    emergency room for treatment, because the doctors there do not turn him away
    even though he does not pay his bills.       See 
    id. at 109,
    112, 207-08. The
    emergency room doctors, however, give him only temporary relief from pain,            see
    
    id. at 112,
    tell him to stay off his leg for a few days,   see 
    id. at 104,
    109, 112, and
    refer him to his own physician,     see 
    id. at 109,
    112, 207. Claimant said that he has
    no doctor to write a prescription for pain medication,       see 
    id. at 122,
    and that he
    has been told that surgery would not help,       see 
    id. at 182.
    Conclusion
    The ALJ’s findings in this case are conclusory and incomplete and do not
    show how the evidence supports her conclusion that claimant can return to any of
    his past jobs. The ALJ’s decision also conflicts with this court’s statement that
    conclusory findings at step four do not provide for meaningful judicial review.
    See Winfrey , 92 F.3d at 1025.
    The judgment of the United States District Court for the Western District of
    Oklahoma is REVERSED, and the case is REMANDED to the district court with
    directions to remand to the agency for additional proceedings.
    Entered for the Court
    David M. Ebel
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    Circuit Judge
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