Metropolitan Life Insurance v. Bush , 154 F.3d 1149 ( 1998 )


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  •                                                                    F I L E D
    United States Court of Appeals
    Tenth Circuit
    PUBLISH
    AUG 31 1998
    UNITED STATES COURT OF APPEALS
    PATRICK FISHER
    Clerk
    TENTH CIRCUIT
    METROPOLITAN LIFE
    INSURANCE COMPANY,
    Plaintiff,
    v.                                                 No. 97-1172
    SHIRLEY BUSH,
    Defendant-Cross
    Claimant-Appellant,
    v.
    PHYLLIS BREMER;
    SHIRLEY GUTHRIE;
    and VICTORIA VAN HEIDEN,
    Defendants-Cross Claim
    Defendants-Appellees.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF COLORADO
    (D.C. No. 96-WY-2344-AJ)
    John R. Riley of Montgomery Little & McGrew, P.C., Englewood, Colorado, for
    Defendant-Appellant.
    Robert G. Hoghaug, Denver, Colorado, for Defendants-Appellees.
    Before ANDERSON , EBEL , and HENRY , Circuit Judges.
    HENRY , Circuit Judge.
    Shirley Bush appeals the district court’s order granting summary judgment
    against her and in favor of the appellees Phyllis Bremer, Shirley Guthrie, and
    Victoria Van Heiden. The court rejected Ms. Bush’s claim that she was the sole
    beneficiary of a life insurance policy issued to her friend Patricia Moore and
    concluded that Ms. Bush, Ms. Bremer, Ms. Guthrie, and Ms. Van Heiden were
    each entitled to twenty-five percent of the policy’s proceeds.   See Metropolitan
    Life Ins. Co. v. Bremer , 
    955 F. Supp. 1283
     (D. Colo. 1997). We exercise
    jurisdiction under 
    28 U.S.C. § 1291
     and affirm.
    I. BACKGROUND
    Metropolitan Life Insurance Company filed this case as an interpleader
    action seeking a declaratory judgment regarding entitlement to proceeds of a
    $52,000 life insurance policy that it had issued through the Federal Employees
    Group Life Insurance Program for Patricia Moore. After Metropolitan Life
    2
    deposited the proceeds of the policy, the district court dismissed it from the case.
    Ms. Moore worked at the Federal Aviation Administration’s (FAA’s)
    Denver Flight Service Station in Englewood, Colorado. After contracting lung
    cancer, Ms. Moore, who had no immediate family, executed the two designation
    of beneficiary forms that are at issue here. First, on June 2, 1995, she executed a
    form naming Ms. Bush as the sole beneficiary of the Metropolitan Life policy.
    The FAA’s regional office in Renton, Washington received that form on June 19,
    1995. On June 20, 1995, Ms. Moore executed a second designation of beneficiary
    form. The second form named four of Ms. Moore’s friends as co-beneficiaries:
    Ms. Bush, Phyllis Bremer, Shirley Guthrie, and Victoria Van Heiden, each of
    them to receive twenty-five percent of the proceeds.
    Ms. Moore executed this second designation of beneficiary form at her
    home. Two people signed the form as witnesses: Teala Sparks, the
    administrative officer at the Denver Flight Service Station, and another FAA
    employee. Ms. Sparks was responsible for providing employees with information
    about benefits, including life insurance policies.
    Ms. Moore died at 1:00 a.m. on June 21, 1995. On the same day, Ms.
    Sparks faxed and mailed the June 20, 1995 designation of beneficiary form to the
    FAA’s regional office in Renton, Washington. The regional office received the
    3
    original form on June 23, 1995.   1
    After Ms. Moore’s death, Ms. Bush claimed all of the proceeds of the life
    insurance policy under the designation of beneficiary form that Ms. Moore had
    executed on June 2, 1995. Ms. Bremer, Ms. Guthrie and Ms. Van Heiden each
    claimed twenty five percent of the proceeds pursuant to the form executed on
    June 20, 1995. The Office of Federal Employees Group Life Insurance
    (OFEGLI) initially indicated that the June 20, 1995 form was not valid because
    Ms. Moore’s “employing office” had not received it prior to her death.     See Aplt’s
    App. at 51. However, the OFEGLI subsequently sought guidance from the United
    States Office of Personnel Management (OPM). OPM concluded that the FAA’s
    Denver Flight Service Station in Englewood, Colorado could be considered Ms.
    Moore’s “employing office,” as that term is used in 
    5 U.S.C. § 8705
     and
    accompanying regulations. OPM relied on         Fair v. Moore , 
    397 A. 2d 976
     (D.C.
    Ct. App. 1979), a case in which the court held that the term “employing office”
    was broad enough to include the personnel office of the agency in which the
    1
    In the district court proceedings, Ms. Bush asserted that even though
    Ms. Sparks faxed the June 20, 1995 designation of beneficiary form to the Renton
    office on the day that Ms. Moore died, she did not do so until some time   after
    1:00 a.m. (the hour of Ms. Moore’s death).      See Aplt’s App. at 103-06. The
    appellees have not disputed this contention. As a result, our discussion is
    premised on the parties’ agreement that the Renton office received neither the
    faxed copy nor the original of the June 20, 1995 designation of beneficiary form
    until after Ms. Moore’s death.
    4
    insured worked.    See Aplt’s App. at 54. OFEGLI informed the parties that, in
    the event that they could not reach a settlement, it would take the position that
    OPM’s determination should control and that, as a result, the proceeds of Ms.
    Moore’s policy should be distributed in accordance with the June 20, 1995
    designation of beneficiary form.
    In the district court proceedings, the parties filed cross-motions for
    summary judgment. The district court granted summary judgment in favor of Ms.
    Bremer, Ms. Guthrie, and Ms. Van Heiden. In support of its decision, the court
    noted that Ms. Sparks was the administrative officer responsible for personnel
    matters at the Denver Flight Service Station where Ms. Moore worked. Because
    it was a routine practice for FAA employees to submit forms concerning benefits
    to personnel officers at their place of employment and to rely on those local
    personnel officers to transmit the forms to the regional benefits office, the court
    said, Ms. Moore had completed all of the requirements for changing the
    beneficiaries of her life insurance policy prior to her death. Even though the
    applicable statute and regulation required receipt of the designation of beneficiary
    form by the decedent’s “employing office” prior to her death,   see 
    5 U.S.C. § 8705
    ; 
    5 C.F.R. § 870.104
     (1995), the court concluded that the determination of
    OPM and OFEGLI that Ms. Sparks was “an extension” of the FAA’s regional
    office in Renton, Washington was “reasonable and should be upheld.”      See
    5
    Metropolitan Life , 
    955 F. Supp. at 1288
    . As a result, the court stated, the
    designation of beneficiary form signed by Ms. Sparks on June 20, 1995 was valid.
    II. DISCUSSION
    In reviewing the grant or denial of summary judgment, we apply the same
    standard as the district court under Fed. R. Civ. P. 56 and consider legal questions
    de novo. Seymore v. Shawver & Sons, Inc.         , 
    111 F.3d 794
    , 797 (10th Cir.),    cert
    denied , 
    118 S. Ct. 342
     (1997);   MacDonald v. Eastern Wyoming Mental Health
    Center , 
    941 F.2d 1115
    , 1117-18 (10th Cir. 1991). Summary judgment is
    warranted if the evidence shows that there is no genuine issue as to any material
    fact and the moving party is entitled to judgment as a matter of law.          Seymore ,
    
    111 F.3d at 797
    .
    In this appeal, we must resolve the legal question of whether the Denver
    Flight Service Station where Ms. Moore worked at the time of her death was her
    “employing office” under the applicable statute and regulation.         2
    We begin by
    2
    In its order granting summary judgment to the appellees, the district
    court characterized Ms. Sparks as a “representative” of the Denver Flight Service
    Station. See Aplt’s App. at 125. Under the district court’s reasoning, receipt of
    the designation of beneficiary form by a representative of Ms. Moore’s
    “employing office” constituted receipt by her “employing office,” as required by §
    8705, even though the document was delivered to Ms. Sparks at Ms. Moore’s
    home. Ms. Bush has not challenged this reasoning on appeal, and, as a result, we
    will not consider it.
    6
    considering the applicable provisions of the Federal Employees Group Life
    Insurance Act (FEGLIA), 
    5 U.S.C. §§ 8701-16
    .
    FEGLIA establishes a life insurance program for federal employees.       See
    Dean v. Johnson , 
    881 F.2d 948
     (10th Cir. 1989) . Section 8705 of FEGLIA
    provides for the payment of proceeds of life insurance policies and establishes
    requirements for designating beneficiaries:
    The amount of group life insurance . . . in force on an
    employee at the date of his death shall be paid, on the
    establishment of a valid claim, to the person or persons
    surviving at the date of his death, in the following order
    of precedence:
    First, to the beneficiary or beneficiaries designated by
    the employee in a signed and witnessed writing    received
    before death in the employing office . . . . [A]
    designation, change, or cancellation of beneficiary . . .
    not so executed and filed has no force or effect.
    
    5 U.S.C. § 8705
    (a) (emphasis added).
    Several of our sister circuits have discussed the legislative history
    underlying § 8705.   See, e.g. , Ward v. Stratton , 
    988 F.2d 65
    , 67 (8th Cir. 1993);
    O’Neal v. Gonzalez , 
    839 F.2d 1437
    , 1440 (11th Cir. 1988). Congress added the
    last sentence quoted above (“[A] designation . . . not so executed . . . .”) in 1966.
    Prior to that amendment, courts often attempted to discern the insured’s “manifest
    intent” in deciding who was the proper beneficiary. In determining this “manifest
    intent,” some of these courts did not require strict compliance with the statute if
    7
    some other evidence established that the insured intended to designate a particular
    person as a beneficiary. For example, in   Sears v. Austin , 
    292 F.2d 690
     (9th Cir.
    1961), the Ninth Circuit held that the designation of a beneficiary in a
    holographic will was sufficient to entitle the designated beneficiary to the
    proceeds of a FEGLIA policy. The 1966 amendment foreclosed such inquiries
    into manifest intent:
    The equities in Sears may have prompted the court of
    appeals to disregard the civil service regulation and the
    general intent of the statute in order to comply with the
    insured’s wishes, but the precedent established in that
    case could, if generally followed, result in
    administrative difficulties for the Civil Service
    Commission and the insurance companies and, more
    important, seriously delay paying insurance benefits to
    survivors of Federal employees. “To clarify Congress’
    intent, [the 1966 amendment to section 8705] rewrites
    section 4 to state clearly that the order of precedence set
    out in that section shall prevail over any extraneous
    document designating a beneficiary unless the
    designation has been properly received in the employing
    office or by the Civil Service Commission.”
    Ward , 
    988 F.2d at 67
     (quoting S. Rep. No. 1064, 89th Cong., 2d Sess. 2 (1966),
    reprinted in 2 U.S.C.C.A.N. 2070, 2071).
    Following the 1966 amendment, a number of courts have rejected claims
    for the proceeds of federal employees’ life insurance policies brought by
    individuals seeking to recover by means of some document that did not meet the
    requirements of § 8705.   See, e.g. , Ward , 
    988 F.2d at 66-68
     (rejecting claim of
    8
    insured’s wife based on a letter that had not been filed with the employing agency
    and concluding that the beneficiary named in the form that had been filed was
    entitled to the proceeds);   O’Neal , 
    839 F.2d at 1439-40
     (11th Cir. 1988)
    (concluding that insured’s designation of his aunt, which complied with the
    statute, could not be modified by contractual agreement that he had with his
    girlfriend to name her as the beneficiary).       These courts have strictly construed
    the statutory requirements for designating beneficiaries.       See Brewer v. Zawrotny ,
    
    978 F.2d 1204
    , 1206 n.2 (10th Cir. 1992) (adopting strict construction of the
    Servicemen’s Group Life Insurance Act, 
    38 U.S.C. §§ 1965-1979
    , and citing
    cases adopting strict construction of FEGLIA).
    Although § 8705 provides that only those beneficiaries designated in a form
    “received before death in the employing office” are entitled to the proceeds of
    FEGLIA policies, the statute does not define the term “employing office.”
    However, at the time of Ms. Moore’s death, an accompanying regulation, supplied
    the following definition:
    Employing office means the office of the agency or
    retirement system to which jurisdiction and
    responsibility for life insurance actions have been
    delegated.
    
    5 C.F.R. § 870.104
     (1995).    3
    3
    Section 870.104 was amended and renumbered in 1997. The new
    regulation defines “employing office” as “the agency office or retirement system
    9
    In this appeal, Ms. Bush argues that the FAA’s Denver Flight Service
    Station in Englewood, Colorado was not Ms. Moore’s “employing office” because
    it is the FAA’s regional office in Renton, Washington that has “jurisdiction and
    responsibility for life insurance actions.”    See 
    5 C.F.R. § 870.104
     (1995). Citing
    decisions concluding that the statutory requirements for designating beneficiaries
    under 
    5 U.S.C. § 8705
     should be strictly construed and that the intent of the
    decedent may not be invoked to excuse a failure to comply with these
    requirements, Ms. Bush argues that Ms. Moore’s “employing office” did not
    receive the June 20, 1995 designation of beneficiary form prior to her death, and
    that, as a result, the prior designation of beneficiary form should control.
    In the district court proceedings, Ms. Bush cited a November 3, 1995, letter
    from the Acting Air Manager of the Denver Flight Service Station in support of
    her contention that the FAA’s regional office in Renton was Ms. Moore’s
    “employing office.”     See Aplt’s App at 41, 56-57. That letter describes the
    Washington office as “[o]ur regional benefits office.”     
    Id. at 56
    . Ms. Bush also
    contended that the fact that Ms. Sparks sent the designation of beneficiary form
    to the Renton office after receiving it indicated that the Renton office was Ms.
    office that has responsibility for life insurance actions.” See 
    5 C.F.R. § 870.101
    (1998). With regard to the question at issue here--whether the Denver Flight
    Service Station is Ms. Moore’s “employing office”--this amendment does not
    affect our analysis.
    10
    Moore’s “employing office.”    See 
    id. at 42
     (“There is no reason to provide the
    change in beneficiary information to Renton unless Renton is the office where life
    insurance actions [have] been delegated.”). In her appellate brief, Ms. Bush adds
    that the Denver Flight Service Station cannot be considered an “extension” of the
    Renton office, because § 8705 and the accompanying regulations do not mention
    the concept of an “extension” of an “employing office.” Aplt’s Opening Br. at 9.
    We agree with Ms. Bush that the applicable regulations do not discuss the
    concept of an “extension” of an “employing office.” Moreover, if such a concept
    were to be broadly applied, many government offices could be regarded as
    extensions of other offices, undermining statutory and regulatory requirements for
    filing documents in particular locations. Nevertheless, we are persuaded in this
    case that the Denver Flight Service Station, where Ms. Moore actually worked,
    may be considered her “employing office” under 
    5 U.S.C. § 8705
     and 
    5 C.F.R. § 870.104
    In support of this conclusion, we note that although § 870.104 states that an
    employing office is one with “jurisdiction and responsibility for life insurance
    actions,” it explains neither what constitutes a “life insurance action” nor what
    kind of “jurisdiction and responsibility” an office must exercise over these actions
    in order to meet the definition of an “employing office.” Although this definition
    might refer to responsibility for determining the existence and scope of life
    11
    insurance coverage and the identification of particular beneficiaries, we can
    discern no reason from the terms of the regulation why “jurisdiction and
    responsibility for life insurance actions” might not also refer to the responsibility
    to perform various ministerial acts–like distributing information and forms to
    employees and collecting required forms once employees have reviewed and
    executed them.   4
    Moreover, the wording of the designation of beneficiary form that Ms.
    Moore signed undermines Ms. Bush’s argument for a limited definition of
    “employing office.” The form contains a section on the reverse side that is
    entitled “Where to File the Completed Form.” The first sentence of that section
    states, “If insured as an employee, file the form     with the agency in which
    employed .” Aplt’s App. at 81 (emphasis added). The form does not mention any
    requirement for filing with a regional office or with an office with “jurisdiction
    and responsibility for life insurance actions.”     See 
    5 C.F.R. § 870.104
     (1995).
    Thus, an employee like Ms. Moore who wanted to change the beneficiaries of a
    4
    The record before us does not contain an explanation of the duties
    and responsibilities of the various offices of the FAA as to life insurance matters.
    Thus, we are unable to determine precisely what responsibilities are vested in
    personnel officers at the Denver Flight Service Station and what responsibilities
    are vested in other offices–like the regional office in Renton, Washington.
    Nevertheless, in light of the instructions for filing given in the designation of
    beneficiary form itself, we need not determine precisely what responsibilities are
    vested in each office in order to resolve this case.
    12
    life insurance policy could reasonably read the form as directing her to file it with
    the personnel officer at the office where she was stationed.
    In light of this provision of the designation of beneficiary form, we view
    this case as analogous to those cases holding that when the government
    reasonably construes an ambiguous statutory or regulatory term in a form that it
    provides to a citizen, the citizen should not be penalized by relying on the
    government’s interpretation of the term. For example, in    Shamsi v. I.N.S. , 
    998 F.2d 761
     (9th Cir. 1993), the court reversed the decision of the Board of
    Immigration Appeals dismissing an administrative appeal as untimely. The Board
    had dismissed the appeal because the appellant had not filed the notice of appeal
    with the Office of the Immigration Judge within the required time period. In
    reversing this decision, the Ninth Circuit observed that the notice of appeal form
    provided to the appellant had directed him to file the notice with the Immigration
    and Naturalization Service rather than with the Office of the Immigration Judge.
    The court said that “[t]he potential appellant who is furnished these instructions is
    justified in concluding that he or she need only file a notice of appeal with the
    INS office, where the fees are paid.”   Shamsi , 
    998 F.2d at 762
    .
    Similarly, in Huang v. I.N.S. , 
    47 F.3d 615
    , 616-18 (3d Cir. 1995), a
    preprinted form stated that parties seeking to appeal an order of an immigration
    judge would be allowed a certain period of time to file a notice of appeal. The
    13
    Third Circuit rejected the Board of Immigration Appeals’ conclusion that a rule
    establishing an earlier deadline for filing the notice of appeal should control. The
    court reasoned that although the rule was ambiguous, “[t]he agency cannot advise
    participants in its process to read an ambiguous rule one way and, after they have
    acted, subject them to a more stringent requirement.”      Huang , 
    47 F.3d at 617
    (footnote omitted); see also Vlaicu v. I.N.S. , 
    998 F.2d 758
    , 760 (9th Cir. 1993)
    (concluding that “if a party is ‘misled by the words or conduct of the court,’ an
    appellate tribunal may have jurisdiction to hear an otherwise untimely appeal”)
    (quoting Hernandez-Rivera v. I.N.S. , 
    630 F.2d 1352
    , 1355 (9th Cir. 1980)).
    Those decisions are applicable to the instant case. Here, as we have noted,
    the designation of beneficiary form directs employees to file the form “with the
    agency in which employed.”      See Aplt’s App. at 81. The form provides no
    indication that the designation of beneficiary will not be effective when received
    by the office where the employee performs his or her day-to-day duties but
    instead will only be effective when the employer transfers the form to some
    central office. In light of the ambiguity of the term “employing office” in § 8705
    and accompanying regulations,     we conclude that employees reading the
    designation of beneficiary form may properly rely on the instructions given as to
    where to file the form (by filing it “with the agency in which employed”).     To
    impose a more limited definition of the term “employing office,” as Ms. Bush
    14
    now urges us to do, would allow the government to mislead employees about the
    requirements for changing beneficiaries. Such a result would be particularly
    detrimental to employees who are terminally ill and may have very little time to
    designate or change beneficiaries before dying, as was the case with Ms. Moore.
    We find additional support for this conclusion in       Fair v. Moore , 
    397 A.2d 976
    , 978 (D.C. Ct. App. 1979). In    Fair , an employee of the Narcotics Treatment
    Administration of the District of Columbia Department of Human Resources
    executed a change of beneficiary form at the agency’s personnel office. The form
    designated his sister as the beneficiary. The employee committed suicide two
    days later, and the designation of beneficiary form was not transmitted to the
    District of Columbia Accounting Office (the central office of the District of
    Columbia government) until three days after the suicide.
    The District of Columbia Court of Appeals addressed the issue of whether
    the term “‘employing office,’ as used in § 8705(a), includes a personnel office of
    a District of Columbia agency, rather than being limited to the payroll office of
    District Accounting.”   Fair , 
    397 A.2d at 978
    . The court concluded that “section
    8705(a) is satisfied when, as here, an employee leaves with his agency’s
    personnel office a properly executed and witnessed official form supplied him by
    the government for the purpose of beneficiary designation.”        
    Id.
     The court
    reasoned that this construction was consistent with the purpose of the statute--”to
    15
    avoid the administrative difficulties and delay in disbursing benefits resulting
    from conflicting claims, under the group program, arising out of private,
    designating documents not in official possession at the time of death.”        
    Id.
    “This statutory purpose,” it added, “     is hardly fostered by a requirement that
    administrative processing to a central office must win a race with death.       ” 
    Id.
    (emphasis added).
    Although Fair does not discuss the definition of “employing office” in
    C.F.R. § 870.104 (1995), its reasoning is applicable here. Just as the employee in
    Fair , Ms. Moore delivered a signed and witnessed designation of beneficiary form
    to the responsible official from the office in which she worked. In these
    circumstances, we do not believe that giving effect to the June 20, 1995 form will
    engender the kind of “administrative difficulties and delay . . . arising out of
    private, designating documents,”        see id. , that Congress sought to eliminate in
    enacting § 8705.
    III. CONCLUSION
    For the reasons set forth above, the decision of the district court granting
    summary judgment in favor of the appellees Phyllis Bremer, Shirley Guthrie, and
    Victoria Van Heiden is affirmed.
    16