Communications Workers of America v. Bellsouth Telecommunications, LLC ( 2021 )


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  •        USCA11 Case: 20-14244   Date Filed: 04/20/2021      Page: 1 of 12
    [DO NOT PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 20-14244
    Non-Argument Calendar
    ________________________
    D.C. Docket No. 1:19-cv-03307-WMR
    COMMUNICATIONS WORKERS OF AMERICA,
    Plaintiff-Appellant,
    versus
    BELLSOUTH TELECOMMUNICATIONS, LLC,
    Defendant-Appellee.
    ________________________
    Appeal from the United States District Court
    for the Northern District of Georgia
    ________________________
    (April 20, 2021)
    Before NEWSOM, LUCK, and ANDERSON, Circuit Judges.
    PER CURIAM:
    USCA11 Case: 20-14244     Date Filed: 04/20/2021   Page: 2 of 12
    Communication Workers of America, a union representing BellSouth
    Telecommunications, LLC’s employees, appeals the district court’s summary
    judgment for BellSouth on the union’s complaint to compel arbitration. The district
    court concluded that the union’s complaint was untimely because it was filed more
    than six months after BellSouth “unequivocally refused to arbitrate.” We disagree
    and, thus, we vacate the summary judgment and remand to the district court to
    address the other arguments in the parties’ summary judgment motions.
    FACTUAL BACKGROUND AND PROCEDURAL HISTORY
    BellSouth and the union entered into a collective bargaining agreement that
    established the hours, wages, and other terms and conditions of employment for
    BellSouth employees. The agreement set out a four-step grievance process for
    resolving disputes between BellSouth and its employees. For some disputes that
    couldn’t be resolved by the grievance process, the agreement allowed the parties to
    opt for binding arbitration. For other unresolved disputes, arbitration was not an
    option.
    John Chris Butler was a BellSouth employee covered by the collective
    bargaining agreement and represented by the union. BellSouth employed Butler
    from 1999 until 2008, when he resigned. BellSouth rehired Butler in 2009, but he
    was laid off in 2012. Butler was rehired again in 2013. When he was rehired in
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    2013, BellSouth gave Butler seniority credit for his employment from 2009 to 2012
    but didn’t give him any credit for his first stint with BellSouth from 1999 to 2008.
    In 2016, the union filed a grievance on Butler’s behalf because it read the
    collective bargaining agreement to give him seniority credit for his service from
    1999 to 2008. After going through the four-step grievance process, the parties were
    unable to resolve the grievance, so the union submitted a written request for
    arbitration in February 2018.
    In June 2018, the union contacted BellSouth to select an arbitrator. The
    parties selected an arbitrator and scheduled an arbitration hearing for November 29,
    2018. On October 1, 2018, after the parties selected an arbitration date, BellSouth
    emailed the union that it didn’t believe the grievance could be arbitrated under the
    collective bargaining agreement. BellSouth asked the union to explain why it
    thought the grievance was arbitrable. On November 1, 2018, the union responded
    that it read the agreement as allowing a seniority calculation dispute to be arbitrated,
    so it wanted to proceed with the arbitration. On November 14, 2018, BellSouth
    emailed the arbitrator, copying the union, and canceled the arbitration. BellSouth
    told the arbitrator that the parties didn’t need future arbitration dates “at [that] time,”
    but they would contact the arbitrator “if that change[d].” BellSouth told the union
    that the company did not want to go forward with the arbitration at that time because
    it did not believe that the dispute was arbitrable.
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    Still, the parties continued to go back-and-forth on the merits of the grievance
    and whether the grievance was arbitrable. On January 15, 2019, the union sent
    BellSouth an email with a chronology of Butler’s tenure to help with the ongoing
    discussions.   BellSouth responded that it had “reviewed the chronology” and
    suggested the parties talk about the grievance. On January 24, 2019, BellSouth and
    the union met and discussed their “respective positions on both the arbitrability issue
    and on the merits of the grievance.”
    On February 20, 2019, the union followed-up with BellSouth about the “status
    of [the] [B]utler arbitrability issue.” BellSouth responded that it was “waiting on
    . . . the pension answer on Butler’s service date.” On March 19, 2019, the union
    emailed BellSouth again asking about BellSouth’s “position regarding arbitrability
    of [the] seniority issue in Butler.” BellSouth responded that it would “follow back
    up” but that it didn’t “believe [there was] any chance of changing the stance on
    substantive arbitrability.” On July 22, 2019, the union filed its complaint to compel
    BellSouth to arbitrate the grievance under section 301 of the Labor-Management
    Relations Act, 
    29 U.S.C. § 185
    .
    The union and BellSouth filed cross-motions for summary judgment.
    BellSouth argued that: (1) the union’s complaint to compel arbitration was untimely
    because the six-month statute of limitations to file the complaint began to run when
    the company unequivocally refused to arbitrate the grievance, and more than six
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    months had passed since BellSouth refused to arbitrate the grievance on
    November 14, 2018; and (2) the grievance was not arbitrable under the collective
    bargaining agreement.       The union responded that:           (1) BellSouth never
    unequivocally refused to arbitrate; (2) the back-and-forth discussions after
    BellSouth said the grievance was not arbitrable made any refusal to arbitrate
    equivocal; and (3) the grievance was arbitrable under the collective bargaining
    agreement.
    The district court granted summary judgment for BellSouth because the
    union’s complaint to compel arbitration was filed more than six months after
    BellSouth’s unequivocal refusal to arbitrate and after the statute of limitations had
    run. The district court found that BellSouth’s October 1, 2018 email to the union
    explaining its position that the grievance was not arbitrable was an unequivocal
    refusal to arbitrate. The district court also found that “when BellSouth cancelled the
    arbitration on November 14, 2018” because “the [g]rievance was not substantively
    arbitrable,” the union was “further placed on notice of BellSouth’s position.” The
    district court rejected the union’s argument that the six-month statute of limitations
    was extended by the parties’ continued discussions of the grievance and its
    arbitrability. Because the district court found that the statute of limitations had run,
    it did not determine whether the grievance was arbitrable under the collective
    bargaining agreement.
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    STANDARD OF REVIEW
    “We review de novo a district court’s grant of summary judgment, applying
    the same legal standards as the district court.” Alvarez v. Royal Atl. Dev., Inc., 
    610 F.3d 1253
    , 1263 (11th Cir. 2010). “We will affirm if, after construing the evidence
    in the light most favorable to the non-moving party, we find that no genuine issue of
    material fact exists and the moving party is entitled to judgment as a matter of law.”
    
    Id.
     at 1263–64.
    DISCUSSION
    For Georgia-based complaints to compel arbitration under section 301 of the
    Labor-Management Relations Act there is a six-month statute of limitations. See
    Aluminum Brick & Glass Workers Int’l Union v. AAA Plumbing Pottery Corp., 
    991 F.2d 1545
    , 1548 n.2 (11th Cir. 1993) (“For [section 301 suits to compel arbitration]
    arising under Georgia law we have also adopted a six[-]month statute of
    limitations.”) (citing Samples v. Ryder Truck Lines, Inc., 
    755 F.2d 881
    , 888 (11th
    Cir. 1985)). “The time period to bring an action begins to run when one party
    unequivocally refuses to arbitrate the dispute.” 
    Id.
     Whether a party “unequivocally
    refuses to arbitrate” is a question of law. 
    Id.
    The union argues that the district court erred in concluding that BellSouth’s
    October 1, 2018 and November 14, 2018 emails were unequivocal refusals to
    arbitrate the grievance.    In particular, the union argues that BellSouth never
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    unequivocally refused to arbitrate because:         (1) the union never received an
    unequivocal refusal to arbitrate in writing; and (2) even if BellSouth’s cancellation
    of the arbitration was an unequivocal refusal, “that refusal was rendered equivocal
    by later conduct showing [BellSouth] was willing to negotiate the merits and
    arbitrability” of the grievance. We agree with the union that BellSouth never
    unequivocally refused to arbitrate.
    First, the October 1, 2018 email from BellSouth to the union was not an
    unequivocal refusal to arbitrate. The email said:
    As we discussed, it has come to my attention that [BellSouth] has raised
    a substantive arbitrability defense in this matter. [Butler] appears to be
    challenging the calculation of his seniority date. In [the collective
    bargaining agreement], the parties define “Seniority” to mean:
    “Term of Employment (TOE)/Net Credited Service (NCS) as defined
    by the applicable Pension Plan, or if no Pension Plan is applicable to an
    employee, then Seniority shall mean the length of service calculated as
    if the employee were covered by the Bargained Cash Balance program
    #2 of the AT&T Pension Benefit Plan.”
    The Pension Plan falls within Article 19, and Article 19.04 provides
    “Nothing herein shall be construed to subject the Plans or their
    administration to the arbitration procedures of Article 23, but such
    matters may be subject to the grievance procedures of Article 21.”
    In the grievance form [the union] took only the position that “Article
    19.04 does not apply,” without elaboration. So I can evaluate the
    appropriate way to proceed, please let me know [the union]’s
    explanation why Article 19.04 does not apply.
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    In the October 1, 2018 email, BellSouth never said that it was not going to arbitrate
    the dispute. After stating its position on arbitration, it asked the union to explain
    why it believed the grievance was arbitrable.         Debating the arbitrability of a
    grievance is not an unequivocal refusal to arbitrate. See Teamsters Local Union No.
    783 v. Anheuser-Busch, Inc., 
    626 F.3d 256
    , 259–260 (6th Cir. 2010) (“A statement
    that a grievance is not arbitrable, which simultaneously requests additional
    information, does not amount to an unequivocal position that the employer will not
    arbitrate.”). Even after sending the October 1, 2018 email, BellSouth didn’t cancel
    the arbitration; it was still scheduled for the next month. Debating the arbitrability
    of the grievance and keeping the scheduled arbitration are not unequivocal refusals
    to arbitrate. Tellingly, on appeal, BellSouth does not defend the part of the district
    court’s order finding the October 1, 2018 email to be an unequivocal refusal to
    arbitrate.
    Second, the November 14, 2018 email from BellSouth to the arbitrator wasn’t
    an unequivocal refusal to arbitrate because it left open the possibility of rescheduling
    arbitration in the future. The email said:
    The parties will not proceed with this arbitration scheduled for
    November 29. At this time, we do not need further dates, although [the
    union] or [BellSouth] will contact you if that changes. Any charges for
    this cancellation are [BellSouth]’s responsibility, so please send any bill
    to [BellSouth].
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    (emphasis added). In the email, BellSouth cancelled the November arbitration but
    explained that it would contact the arbitrator if the parties needed a future date.
    Being open to a future arbitration date is not an unequivocal refusal to arbitrate. See
    Atlas Air, Inc. v. Int’l Brotherhood of Teamsters, 
    943 F.3d 568
    , 583 (2d Cir. 2019)
    (concluding that a refusal to arbitrate was not unequivocal where discussions
    between the employer and the union “included the possibility of arbitration in the
    event that the negotiations and discussions were not successful”).
    AAA Plumbing is instructive. There, an employer settled a dispute with its
    employee, but the employee’s union discovered that the amount of the settlement
    was incorrect. AAA Plumbing, 
    991 F.2d at 1547
    . The union suggested that the
    parties go to arbitration to resolve the dispute. 
    Id.
     The employer rejected the union’s
    suggestion and wrote a letter saying: “I’m sure you will agree that the matter is
    closed and it would be inappropriate to reopen it at this time.” 
    Id. at 1548
    . We
    concluded that the “[u]se of the phrase ‘I’m sure you will agree,’ indicate[d] that the
    letter was not an unequivocal refusal to arbitrate, but rather an attempt to persuade
    [the union]’s counsel that he had no basis for the suggestion that the parties should
    return to arbitration.”   
    Id.
       We explained that the parties’ later discussions
    “provide[d] further support” for this conclusion because the parties continued to
    negotiate the dispute. 
    Id.
     We said that when the union asked the company for more
    information to determine how far apart the parties were, the employer, “[r]ather than
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    respond[ing] that the matter was closed, . . . sent the [union] information concerning
    [the employee]’s wages and the settlement.” 
    Id.
     We explained that this showed that
    “neither party had locked itself into one position.” 
    Id.
     We concluded that the
    employer only unequivocally refused to arbitrate when it told the union that it
    “respectfully decline[d] [the union’s] request to return to the [a]rbitrator.” 
    Id.
     at
    1548–49. Like the letter in AAA Plumbing, the November 14, 2018 email left open
    the possibility of arbitration if the parties couldn’t resolve the grievance. The use of
    the phrases “[a]t this time” and “if that changes” showed that the parties could return
    to arbitration in the future if their discussions were unsuccessful.
    And, like the follow-up discussions in AAA Plumbing, the conversations
    between BellSouth and the union after November 14, 2018 “provide[] further
    support” that BellSouth did not unequivocally refuse to arbitrate. See 
    id. at 1548
    .
    On January 15, 2019, the union emailed BellSouth a timeline of events pertaining to
    the grievance, outlining the union’s position and the basis for the grievance.
    BellSouth responded by suggesting a meeting to discuss the grievance. Then, on
    January 24, 2019, BellSouth and the union met and explained “their respective
    positions on the arbitrability issue and the merits of the grievance.” 1 After the
    1
    BellSouth disputes this “to the extent that [the union] implies that [BellSouth] ever
    indicated after cancelling the arbitration on November 14, 2018 that BellSouth’s position on the
    substantive non-arbitrability of the [g]rievance was not final.” But at the summary judgment stage,
    we must view this evidence, and make all inferences from this evidence, in the light most favorable
    to the union. See Alvarez, 
    610 F.3d at 1263
    .
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    meeting, the parties agreed to “speak with [their] respective clients about the case
    and continue [their] discussions [about the arbitrability issue and the merits of the
    grievance] afterward.” On February 20, 2019, the union emailed BellSouth asking
    for an update on the “status of [the] [B]utler arbitrability issue.”         BellSouth
    responded it was “waiting on . . . the pension answer on Butler’s service date.”
    Finally, on March 19, 2019, the union again asked BellSouth for an update on
    BellSouth’s “position regarding arbitrability of [the] seniority issue in the Butler
    grievance.” This time, BellSouth responded it would “follow back up,” but it didn’t
    “believe [there was] any chance of changing the stance on substantive arbitrability.”
    These post-November 14 discussions showed that “neither party had locked itself
    into one position.” See id.; see also Int’l Union v. Cummins, 
    434 F.3d 478
    , 485 (6th
    Cir. 2006) (“The applicable standard requires that the refusal be unequivocal, which
    implies that any negotiation must occur before the company refuses to arbitrate and
    the statute of limitations begins to run. . . . Although the labor laws encourage the
    parties to ‘listen’ to each other, the unequivocal refusal to arbitrate required by the
    caselaw suggests that the employer must essentially determine that negotiation or
    persuasion is not feasible before the statute of limitations will begin to run.”); Fed’n
    of Westinghouse Indep. Salaried Unions v. Westinghouse Elec. Corp., 
    736 F.2d 896
    ,
    898 (3d Cir. 1984) (concluding that a refusal to arbitrate was not unequivocal when
    employer continued to negotiate arbitrability).
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    Because the October 1, 2018 and November 14, 2018 emails were not
    unequivocal refusals to arbitrate, the district court erred in finding that the statute of
    limitations had run on the union’s complaint. Still, BellSouth urges us to affirm
    summary judgment because, even if the statute of limitations had not run, the
    grievance was not arbitrable under the collective bargaining agreement. Because the
    district court didn’t reach this issue, we think it makes sense to remand to the district
    court to address the arbitrability of the grievance in the first instance. See, e.g.,
    Bartholomew v. AGL Resources, Inc., 
    361 F.3d 1333
    , 1341 n.5 (11th Cir. 2004)
    (“Because the district court did not address [the defendants’] argument in the first
    instance, we decline to do so here.”). Our work is better when we have the benefit
    of the district court’s wisdom, especially when it comes to thorny contractual issues
    like those presented here.
    CONCLUSION
    For these reasons, we conclude that the union’s complaint to compel
    arbitration was timely filed. Thus, we VACATE the district court’s summary
    judgment and REMAND to the district court to decide the remaining issues in the
    parties’ summary judgment motions.
    VACATED AND REMANDED.
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