Omni Health Solutions, LLC v. Zurich American Insurance Company ( 2021 )


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  •            USCA11 Case: 19-12406     Date Filed: 05/21/2021    Page: 1 of 41
    [DO NOT PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 19-12406
    ________________________
    D.C. Docket No. 5:17-cv-00168-TES
    OMNI HEALTH SOLUTIONS, LLC,
    Plaintiff - Appellant,
    versus
    ZURICH AMERICAN INSURANCE COMPANY,
    Defendant - Appellee.
    ________________________
    Appeal from the United States District Court
    for the Middle District of Georgia
    ________________________
    (May 21, 2021)
    Before GRANT, MARCUS, and JULIE CARNES, Circuit Judges.
    JULIE CARNES, Circuit Judge:
    Plaintiff Omni Health Solutions, LLC, obtained a commercial property
    insurance policy from Defendant Zurich American Insurance Company covering
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    its medical building in Macon, Georgia (the “Policy”). In 2011, Plaintiff filed an
    insurance claim with Defendant seeking coverage for a damaged and leaky roof.
    Eventually, Defendant agreed that covered damage existed, but the parties were
    unable to agree on a loss amount. Despite a multi-year appraisal process that
    produced a binding award for structural damage and a binding award for business
    income loss, the parties continue to dispute the amount of loss Defendant owes
    Plaintiff.
    Plaintiff filed this suit alleging that Defendant breached the Policy and acted
    in bad faith by failing to make a timely coverage decision, underpaying the amount
    awarded for structural damage, and refusing to compensate Plaintiff for the
    diminished value of its property. The district court granted Defendant summary
    judgment on all of Plaintiff’s claims. After careful review, and with the benefit of
    oral argument, we affirm the district court’s grant of summary judgment on
    Plaintiff’s claims seeking additional payments for structural damage and
    diminished value, but reverse the grant of summary judgment on Plaintiff’s claims
    that Defendant failed to make a timely coverage decision and acted in bad faith.
    2
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    I.     BACKGROUND 1
    On February 15, 2011, Plaintiff filed a property insurance claim with
    Defendant, reporting hail damage to the roof of its medical facility in Macon,
    Georgia, and water intrusion. The Policy requires Defendant to give notice of its
    intentions with respect to a claim within 30 days of receiving a sworn proof of loss.
    1.     Defendant’s Alleged Delay in Making a Coverage Decision
    Shortly after Plaintiff reported its claim, Defendant sent one of its
    representatives, Michael Ferunden, to inspect the roof. Plaintiff asserts that the
    inspection did not occur because Ferunden was unable to access portions of the
    roof. In any event, during the next few weeks, engineers hired by Plaintiff and
    Defendant did inspect the roof. Defendant’s independent engineer, Raymond
    Ramos, inspected the roof on March 10, 2011. Ramos prepared and delivered a
    report to Defendant, concluding that the water intrusion on the facility occurred
    because of wear and tear on an improperly installed and poorly maintained roof,
    not because of hail. Plaintiff asserts that Defendant did not provide Plaintiff the
    Ramos report, or any other document denying coverage, during the 30-day period
    following the filing of Plaintiff’s claim. Rather, Plaintiff contends that Defendant
    did not make a coverage decision until September 2011.2
    1
    Because this appeal arises from a grant of summary judgment to Defendant, we construe all
    facts in the light most favorable to Plaintiff.
    2
    Although Plaintiff continues to assert on appeal that Defendant did not make a coverage
    decision until September 2011, the district court, relying on Plaintiff’s response to Defendant’s
    3
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    Plaintiff’s property suffered additional water damage in the summer of 2011,
    which Plaintiff reported to Defendant. After re-inspecting the property in
    September 2011, Ferunden determined that the condition of the roof had changed
    since his initial inspection months earlier, and he concluded that the roof damage
    was covered by the Policy.
    2.     An Appraisal Process Produces Two Binding Awards
    Following Defendant’s acknowledgment of covered damage in September
    2011, the parties entered protracted negotiations regarding the amount of Plaintiff’s
    loss. Unable to reach agreement, on January 12, 2012, Plaintiff invoked Section
    IV.B of the Policy and demanded an appraisal conducted by a three-member panel
    consisting of two appraisers (one selected by each party) and an umpire (selected
    by agreement of the two appraisers). Section IV.B of the Policy provides that
    “[t]he appraisers will state separately the value of the property and amount of loss”
    statement of undisputed fact, found that “it is undisputed that Defendant informed Plaintiff of its
    position on March 28, 2011.” Defendant stated in paragraph 8 of its undisputed facts that certain
    information from the Ramos report was communicated to Dr. Green, Plaintiff’s managing
    member, and that Defendant “reiterated its position that there was no covered damage to the roof
    on or about March 28, 2011.” Plaintiff disputed this statement but specifically controverted only
    the information contained in the Ramos report, stating “Ramos also referred to the lack of
    insulation.” In accordance with Local Rule 56, the district court deemed that Plaintiff admitted
    facts not specifically denied—meaning that Plaintiff admitted that Defendant had communicated
    to Dr. Green its position that there was no covered damage to the roof on or about March 28,
    2011. Nevertheless, the alleged March 28 communication occurred more than 30 days after
    Plaintiff reported damage to Defendant. Thus, by itself, Plaintiff’s admission would not preclude
    a claim for breach of the Policy based on Defendant’s failure to make a timely coverage
    decision.
    4
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    and, if they fail to agree, their differences will be submitted to the umpire and the
    decision of any two of the three panel members will be binding.
    The parties’ appraisers first worked to establish an award for structural
    damage but were unable to agree on a loss amount. Plaintiff’s appraiser, Chris
    Cole, valued the loss at approximately 1.1 million dollars and Defendant’s
    appraiser, Robert Corley, valued the loss in the six-hundred-thousand dollar range.
    Failing to reach an agreement, the two appraisers selected Michael Wasden as an
    umpire. Wasden prepared his own estimate of Plaintiff’s loss amount for structural
    damage.
    Despite the contentious appraisal process, both parties’ appraisers joined
    umpire Wasden in signing a structural damage award. The award issued on
    October 8, 2012 and was based on the estimate prepared by umpire Wasden. The
    structural damage award stated the “AMOUNT OF LOSS” as $886,795.57 in
    replacement cost value (sometimes referred to as “RCV”) and $804,295.98 in
    actual cash value (“ACV”).3 Without explanation, and in a separate location after
    the signature block, the award also listed the specific figures for code
    improvements ($115,116.43) and mold remediation ($222,307.92).
    3
    The difference between replacement cost value and actual cost value is the depreciation in the
    property attributable to the loss. The Policy obligated Defendant to pay Plaintiff the replacement
    cost value if Plaintiff chose to make repairs to the property or the actual cost value if Plaintiff
    chose not to repair the property.
    5
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    Two months later, on December 14, 2012, the panel issued a business
    interruption award, fixing the amount of loss for business interruption at
    $322,455.61. This time, however, Plaintiff’s appraiser refused to sign the award.
    The award nonetheless appeared to be valid at the time because the Policy required
    only two signatures and both Defendant’s appraiser (Corley) and the umpire
    (Wasden) had signed the award, thereby meeting this requirement.
    As it turned out, however, a problem did arise as to the validity of this award
    because Plaintiff challenged umpire Wasden’s impartiality. Specifically, at some
    point during the appraisal process, umpire Wasden joined a firm that performed
    work for Defendant, which association Plaintiff believed to have created a conflict
    of interest. Accordingly, Plaintiff requested that umpire Wasden step down from
    the appraisal panel, and he agreed to do so. His resignation occurred, however,
    after the panel had issued the October 2012 structural damage and the December
    2012 business interruption awards described above.
    Plaintiff subsequently challenged the validity of the structural damage and
    business interruption awards in Bibb County Superior Court. Plaintiff argued that
    both awards were invalid because umpire Wasden was not impartial. The Bibb
    County Superior Court found that umpire Wasden’s employment changed
    “[s]ometime in November 2012 between the first [structural damage] award and
    the second [business interruption] award” and ruled that the structural damage
    6
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    award and the business interruption award were not binding because a question
    existed regarding the umpire’s impartiality. Zurich Am. Ins. Co. v. Omni Health
    Sols., LLC, 
    774 S.E.2d 782
    , 783–84 (Ga. Ct. App. 2015) (describing facts and
    lower court ruling). Defendant appealed the Superior Court decision.
    Finding the structural damage award to be binding, the Georgia Court of
    Appeals reversed the superior court’s decision to vacate the structural damage
    award. The court reasoned:
    The record clearly shows that, in addition to the original umpire, both
    parties’ chosen appraisers expressly agreed to the Structural Damage
    Award in writing. Based on the plain language of the Policy, the
    Structural Damage Award is binding on the parties, notwithstanding
    any alleged bias of the original umpire.
    Omni Health Sols., 774 S.E.2d at 784. The Georgia Court of Appeals affirmed the
    superior court’s ruling that the business interruption award was not binding based
    on the umpire’s conflict of interest, as the award “issued after the umpire joined a
    company that performed work for [Defendant] and was not agreed to by
    [Plaintiff’s] appraiser.” Id. at 785.
    Following the Georgia Court of Appeals decision affirming a binding loss
    amount only for structural damage, the appraisal panel convened with a new
    umpire to establish loss amounts for business interruption and other categories of
    Plaintiff’s loss. The appraisal panel issued a final award on June 30, 2016.
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    Among other losses, the award set a business income loss of $1,027,961.20 based
    on 40 months of income loss valued at $25,699.03 per month.
    3.      The Parties Dispute the Amount of Plaintiff’s Covered Losses
    Under the Two Binding Awards
    Following issuance of this final award, Defendant made additional payments
    to Plaintiff, adjusting the award to account for coverage limits and payments
    already made to Plaintiff. In particular, rather than paying 40 months of lost
    business income as set forth in the final award, Defendant applied the Policy limit
    of 13 months for business income loss. Defendant also interpreted the structural
    damage award to require payment of $886,795.57, which the award indicated to be
    the replacement cost for the damaged property. Defendant did not interpret the
    entry at the bottom of the award specifying the cost of code upgrades and mold
    remediation as enlarging the $886,795.57 amount awarded for the replacement cost
    value of the property. Accordingly, having paid Plaintiff that amount for structural
    damage, on October 19, 2016, Defendant informed Plaintiff that it had made all
    required payments.
    Plaintiff disagreed that Defendant had made the payments required by the
    two binding awards. Specifically, Plaintiff asserted that, in addition to the
    $886,795.57 that the structural damage award indicated as representing the
    replacement cost value of the damaged property, the award also required
    Defendant to pay an additional $337,424, which figure represented the cost of code
    8
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    upgrades and mold remediation that had been identified in a “note” at the bottom
    of the structural damage award following the signature of the appraisers agreeing
    to the $886,795.57 RCV award. As to the award for business income loss, Plaintiff
    argued that Defendant’s delay in providing coverage entitled it to an additional 27
    months of business income loss beyond the 13-month maximum set out in the
    policy because Defendant’s delay in acknowledging its coverage obligations had
    caused the remediation and rebuilding process to take even longer, thereby
    extending the period of Plaintiff’s relocation and causing additional expenses.
    4.    Plaintiff Files Suit Seeking Additional Payments from
    Defendant
    The parties failed to work out their differences and Plaintiff filed suit on
    March 28, 2017, in Bibb County Superior Court. Defendant removed the suit to
    the United States District Court for the Middle District of Georgia.
    In this action, Plaintiff contends that Defendant breached its Policy
    obligations in three ways: (1) failure to timely make a coverage decision (Count
    I); (2) failure to make full payment of a structural appraisal award (Count II); and
    (3) failure to pay the diminished value of Plaintiff’s property (Count IV). Plaintiff
    also contends that Defendant’s failure to comply with the Policy constitutes bad
    faith (Count III) and, therefore, Plaintiff should be awarded exemplary damages.
    Defendant moved for summary judgment on the breach of contract claims at
    the conclusion of discovery. The district court granted Defendant summary
    9
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    judgment on those claims. The district court also ordered Plaintiff to show cause
    as to why its bad faith claim should not also be dismissed given the grant of
    summary judgment on the breach of contract claims. Plaintiff acknowledged that
    its bad faith claim could not proceed in the absence of a viable breach of contract
    claim. Consequently, the district court granted summary judgment to Defendant
    on Plaintiff’s bad faith claim. The district court denied Plaintiff’s motion for
    reconsideration of its summary judgment rulings and entered judgment for
    Defendant. Plaintiff timely appealed.
    II.   DISCUSSION
    On appeal, Plaintiff contends that the district court erred in granting
    summary judgment on each of Counts I-IV. Because the fate of Plaintiff’s bad
    faith claim (Count III) depends on our resolution of the breach of contract claims
    (Counts I, II, and IV), we first address the propriety of granting summary judgment
    on those claims.
    A.      Standard of Review
    We review the district court’s grant of summary judgment de novo, applying
    the same legal standards as the district court. AEGIS Elec. & Gas Int’l Servs. Ltd.
    v. ECI Mgmt. LLC, 
    967 F.3d 1216
    , 1223 (11th Cir. 2020). “Where, as here, the
    district court’s summary judgment rulings involve the interpretation and
    application of the pertinent terms of an insurance contract, we likewise review de
    10
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    novo the district court’s construction of the Policy.” 
    Id.
     (internal quotations
    omitted and alterations accepted). “And because this federal action is based on
    diversity, Georgia’s substantive law governs our interpretation of the Policy.” 
    Id.
    B.      The District Court Erred in Granting Summary Judgment on
    Count I Alleging Breach of Contract for Defendant’s Failure to
    Make a Timely Coverage Decision
    Plaintiff asserts in Count I that Defendant breached the terms of the Policy
    by failing to make a coverage decision and determining the amount of the loss
    within 30 days of receiving proof of loss from Plaintiff. Defendant disputed the
    factual premise of this claim, arguing on summary judgment that, within days of
    the alleged loss, its representative, Ferunden, had denied any coverage obligation
    and that Defendant’s engineer, Ramos, had confirmed this decision before the 30-
    day period expired. During oral argument in the district court on Defendant’s
    motion for summary judgment, however, Defendant switched gears, arguing for
    the first time that a contractual limitation period in the Policy rendered Count I
    time-barred. Specifically, Defendant relied on the provision in the policy that
    states “No one may bring a legal action against us under this Coverage Part unless:
    . . . 2. The action is brought within 2 years after the date on which the direct
    physical loss or damage occurred.”
    The district court ordered the parties to brief the issue. Defendant filed an
    amended motion for summary judgment, arguing that Plaintiff had filed suit on the
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    claim asserted in Count I more than four years too late. In response, Plaintiff
    argued that the appraisal process tolled the time period for filing suit.
    Rejecting Plaintiff’s tolling argument, the district court ruled that the two-
    year contractual limitation period did bar Count I, and it therefore granted
    Defendant summary judgment on Count I. The district court acknowledged that
    under Georgia law the appraisal process generally tolls an insurance policy’s
    limitation period. The court, however, found it “unclear [] whether all claims
    related to an insurance policy are tolled by the appraisal process or only those that
    are affected by or dependent upon the outcome of the appraisal.” Ultimately, the
    district court found that “the appraisal process did not toll” Count I because it “is
    based on extra-contractual damages; it is not based on whether Defendant is
    required to cover the property’s alleged loss” and, thus, “the measure of damages is
    not the loss attributable to a covered damage, as calculated by the appraisal panel.”
    Plaintiff sought reconsideration of this ruling, explaining that it was the
    appraisal process that set the damages for this particular claim. The district court,
    however, denied Plaintiff’s motion for reconsideration as to Count I, holding that
    Plaintiff had waived this specific argument by failing to make it in its original brief
    opposing summary judgment.
    On appeal, Plaintiff contends the district court erred in ruling that the
    appraisal process did not toll the contractual period of limitations for Count I.
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    Plaintiff says the damages sought in Count I are not “extra-contractual,” as
    characterized by the district court, but business income loss that was caused by
    Defendant’s failure to make a timely coverage decision. Plaintiff characterizes
    Count I damages as “based on the delay in acknowledging coverage and settling
    the claim, which required [it] to relocate to a temporary office for almost four
    years.” Plaintiff maintains the two-year contractual limitation period should be
    tolled during pendency of the appraisal and related court proceedings because
    Plaintiff could not have brought suit during that time period.
    Although Defendant does not dispute that Georgia law provides for tolling
    of the contractual limitations period for claims at issue in the appraisal process,
    Defendant argues that the limitations period for Count I should not be tolled
    because the appraisal process did not address the damages sought in Count I.
    Defendant characterizes Count I as an attempt to impose an “extra-contractual
    penalty” as a result of an alleged delayed coverage decision. Defendant explains
    that Plaintiff seeks to leverage breach of the coverage decision provision in Count I
    to obtain 40 months of lost business income for the delay even though the Policy
    expressly limits recovery for lost business income to 13 months. Defendant also
    argues that the district court correctly found that Plaintiff waived any argument
    that damages for Count I were set by the appraisal process by failing to make this
    argument in its brief opposing summary judgment and raising it only in a motion
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    for reconsideration. We address Defendant’s waiver argument before turning to
    the merits.
    1.     Plaintiff Did Not Waive Its Argument that the Appraisal
    Process Determined Damages for Count I
    Even though the summary judgment motion deadline specified in the court’s
    scheduling order had passed, the district court allowed Defendant to file an
    amended motion for summary judgment raising for the first time that Plaintiff’s
    claims were barred by the Policy’s two-year contractual limitation period.4
    Defendant filed a short brief stating that contractual limitations provisions are valid
    and enforceable in Georgia; the contractual limitation required Plaintiff to file any
    suit against Defendant by February 15, 2013 (two years after Plaintiff’s loss); and
    Plaintiff’s claims, which were filed well after 2013, were time-barred. Defendant’s
    amended summary judgment motion did not address tolling, despite tolling being
    an obvious potential defense by Plaintiff to any contractual limitation argument.
    Plaintiff responded to Defendant’s motion, arguing that the contractual
    limitation period should be tolled for all of its claims during the period of
    4
    Plaintiff contends the district court erred in permitting Defendant to file an amended motion
    for summary judgment after the deadline specified in the court’s scheduling order for the filing
    of dispositive motions. However, Plaintiff cites no authority supporting that contention.
    Moreover, the change in schedule did not require additional discovery, virtually no delay ensued,
    and Plaintiff did not object to modification of the scheduling order at the hearing when the court
    allowed Defendant to brief its newly-raised contractual limitation issue. To the contrary,
    Plaintiff volunteered to file a responsive brief in two weeks. Accordingly, the district court did
    not abuse its discretion in permitting Defendant to file an amended summary judgment motion.
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    appraisal. In reply, Defendant raised for the first time its argument that Count I
    should not be tolled because the appraisal process did not address what it
    characterized as the “consequential damages” sought in Count I. Without seeking
    Plaintiff’s input as to Defendant’s characterization of Count I damages, the district
    court adopted Defendant’s position on Count I, describing these damages as
    “extra-contractual.”
    In its motion for reconsideration, Plaintiff responded to the “extra-
    contractual” argument raised in Defendant’s reply brief, noting that the appraisal
    panel established the amount of business losses sought as damages in Count I and
    that it therefore properly tolled the contractual limitation period for Count I. The
    district court, however, declined to consider Plaintiff’s argument in support of
    reconsideration as to Count I, stating that the facts supporting Plaintiff’s argument
    that the appraisal panel established the business loss amount sought in Count I
    were not before the court on summary judgment and could not be raised as a basis
    for reconsideration.
    Defendant argues to us that Plaintiff waived the argument that appraisal set
    damages for Count I by failing to raise it in response to Defendant’s amended
    motion for summary judgment. We disagree. It is true that issues not timely raised
    with the district court will typically not be considered by this court on appeal. See
    Access Now, Inc. v. Sw. Airlines Co., 
    385 F.3d 1324
    , 1331 (11th Cir. 2004). Here,
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    however, Plaintiff did timely raise its tolling arguments below. First, the summary
    judgment briefing established that the alleged damages for Defendant’s allegedly
    unreasonable delay in making a coverage decision included 27 months of business
    income loss, in addition to the 13 months Defendant agreed it was liable to pay.
    The summary judgment record also reflects that the appraisal award for business
    income loss awarded 40 months of business income loss, the last 27 months being
    the damages sought in Count I. In opposing Defendant’s amended summary
    judgment motion, Plaintiff further argued that the appraisal processes, which
    established business interruption losses, tolled the limitations period for Count I.
    In short, Plaintiff’s argument that Count I damages were set by the appraisal
    process was presented to the district court during the summary judgment litigation.
    Further, given the way this issue played out in the district court, Plaintiff is
    entitled to make an argument on appeal disputing Defendant’s characterization of
    Count I damages as being outside the scope of the appraisal process. Defendant
    only advanced the argument that formed the basis of the district court’s summary
    judgment ruling in Defendant’s reply brief supporting summary judgment. Before
    the district court, Plaintiff offered its rebuttal at the first available opportunity: in
    its motion for reconsideration. Moreover, Plaintiff is permitted to assert new
    arguments on appeal supporting its tolling defense and rebutting arguments by
    Defendant that were first raised in Defendant’s reply brief. See In re Home Depot
    16
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    Inc., 
    931 F.3d 1065
    , 1086 (11th Cir. 2019) (“[T]here is a difference between
    raising new issues and making new arguments on appeal. If an issue is ‘properly
    presented, a party can make any argument in support of that [issue]; parties are not
    limited to the precise arguments they made below.’” (quoting Yee v. City of
    Escondido, 
    503 U.S. 519
    , 534 (1992))). Accordingly, Plaintiff did not waive its
    argument that the limitation period for Count I should be tolled because the
    appraisal process set the value of Plaintiff’s business income loss sought as
    damages in Count I.
    2.    The Appraisal Process Tolled the Contractual Limitation Period
    for Count I
    Plaintiff maintains that the contractual limitation period for Count I should
    be tolled for the length of the appraisal process. Defendant echoes the district
    court ruling that the limitation period for Count I should not be tolled because the
    damages sought in Count I are “extra-contractual” and were not part of the
    appraisal process. We agree with Plaintiff.
    a.     Count I Damages are not “Extra-Contractual”
    We disagree with the district court’s ruling that the damages sought by
    Plaintiff in Count I do not fall within the scope of breach of contract damages
    permitted by O.C.G.A. § 13-6-2. “Damages recoverable for a breach of contract
    are such as arise naturally and according to the usual course of things from such
    breach and such as the parties contemplated, when the contract was made, as the
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    probable result of its breach.” O.C.G.A. § 13-6-2. In contrast, punitive damages,
    for example, would constitute “extra-contractual” damages. See Monroe v. Bd. of
    Regents of Univ. Sys. of Georgia, 
    602 S.E.2d 219
    , 224–25 (Ga. Ct. App. 2004)
    (distinguishing extra-contractual damages, like punitive damages, from contract
    damages permitted by O.C.G.A. § 13-6-2).
    As alleged in Count I, the damages sought naturally arise from the alleged
    breach of contract. In particular, Plaintiff asserts that additional damage to its
    property occurred because Defendant did not timely reach a coverage decision,
    which delay caused repair of its property to take longer than it should have and
    resulted in additional business losses that would not have occurred had Defendant
    complied with its contractual obligations. Thus, while outside the Policy limits for
    business income loss, the damages Plaintiff seeks to prove in Count I naturally
    flow from Defendant’s breach of contract and, as alleged, could constitute damages
    within the scope permitted by O.C.G.A. § 13-6-2. 5
    That the claimed damages exceed the Policy limits for covered losses does
    not necessarily render them “extra-contractual.” The loss alleged in Count I flows
    from Defendant’s alleged breach of contract, not from an insured event. Defendant
    5
    Because the district court dismissed Count I on procedural grounds, the merits of this claim are
    not before us. Therefore, nothing in this opinion should be construed as suggesting that
    Plaintiff’s claim will ultimately be deemed meritorious, either as a legal or a factual matter.
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    has not cited, nor have we found, any provision in the Policy limiting damages
    caused by Defendant’s breach of the coverage decision provision to the specified
    coverage amounts for damage caused by insured events.6 Nor has Defendant cited
    any authority for the proposition that damages for breach of an insurance policy are
    limited to coverage amounts when Defendant’s breach caused the insured to suffer
    damage beyond that caused by an insured event.
    Regardless of the impact that the policy provision limiting business losses
    might have on a claim that a breach of the notification provision triggered
    additional business losses that would not have occurred absent the breach, the
    question before us is whether an appraisal process tasked with determining the
    amount of those business losses operates to toll the limitations period for filing suit
    on the breach claim. We say that it does, and turn to the question of tolling.
    b.     The Appraisal Process Established Count I Damages and
    Tolled the Contractual Limitation Period for Count I
    Under Georgia law, an agreement by the parties to pursue an appraisal
    process to determine the loss amount suffered by the insured operates to toll the
    period of limitations set out in the policy. Peeples v. W. Fire Ins. Co., 
    99 S.E.2d 349
    , 351–52 (Ga. Ct. App. 1957). When tolled, the period of limitations does not
    6
    Had Defendant believed that it had a winning argument in its “extra-contractual” contention,
    one would have expected Defendant to have made this the subject of its summary judgment
    motion, instead of bootstrapping that argument onto a claim that Plaintiff was outside the
    limitation period for making the claim.
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    run during the time it takes to complete the appraisal. Id.; Thornton v. Georgia
    Farm Bureau Mut. Ins. Co., 
    695 S.E.2d 642
    , 648 (Ga. 2010).
    As explained by the Supreme Court of Georgia, “[t]he appraisal cases appear
    to be based on the rationale that the time for filing suit should be tolled because
    both parties have agreed to proceed with an appraisal that will bind them as to the
    amount of the loss if they proceed to trial on liability (or if they settle).” Thornton,
    
    695 S.E.2d at 648
     (emphasis in original). “The appraisal clause determines amount
    of loss. A suit on the policy is necessary to determine liability. The appraisal
    process is . . . the method by which the parties have contractually agreed to settle
    their differences with regard to the amount of loss.” 
    Id.
     (quoting S. Gen. Ins. Co. v.
    Kent, 
    370 S.E.2d 663
    , 665 (Ga. Ct. App. 1988)). “Thus, in appraisal cases, a trial
    cannot proceed until the appraisal process is complete.” Id. at 649.
    Here, as stated in the Policy, the parties agreed to an appraisal if there is a
    “disagree[ment] on the value of the property or the amount of loss.” Plaintiff
    disputed the “value of [his] loss” and demanded that appraisal. Plaintiff’s alleged
    loss included business losses associated with its years-long displacement from its
    insured property. Accordingly, the appraisal process determined what the amount
    of that loss was. The appraisal panel issued a binding award setting Plaintiff’s
    business income loss at $1,027,961, based on 40 months of loss valued at $25,699
    per month. 2Plaintiff seeks as damages for the breach alleged in Count I the
    20
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    entirety of this loss determined by the appraisers, not just the loss attributable to
    the 13-month period limited by a different provision of the Policy.
    The record reflects that the parties agreed to a binding appraisal process to
    set the value of Plaintiff’s business income loss, that the appraisal process
    established a binding loss amount for the damages sought in Count I, and,
    therefore, trial could not proceed on Count I until the appraisal process was
    complete. Defendant contends that tolling should not apply to Count I because it is
    not a claim at issue in the appraisal process as evidenced by the fact that Plaintiff is
    seeking business income loss beyond the 13 months awardable under the Policy.
    We find that argument unpersuasive for several reasons.
    First, the Policy does not limit the appraisal process to establishing damages
    for any particular type of claim. Rather, by the express terms of the appraisal
    provision, the appraisal process establishes the “amount of loss” suffered by
    Plaintiff, without regard to coverage limits or liability. Auto-Owners Ins. Co. v.
    Neisler, 
    779 S.E.2d 55
    , 59 (Ga. Ct. App. 2015) (“[U]nambiguous terms in an
    insurance policy require no construction, and their plain meaning will be given full
    effect. . . .” (internal quotation marks omitted)); see also Jordan v. Gen. Ins. Co. of
    Am., 
    88 S.E.2d 198
    , 200 (Ga. Ct. App. 1955) (“The award, however, is not
    decisive of the question of the insurer’s ultimate liability under the terms of the
    policy. A suit on the policy would be determinative of that issue.”). Nor does the
    21
    USCA11 Case: 19-12406           Date Filed: 05/21/2021       Page: 22 of 41
    appraisal provision restrict the panel’s assessment of the insured’s loss to covered
    losses. Had the parties intended appraisal to establish only “covered loss,” the
    appraisal provision presumably would have stated as much given that the Policy
    regularly distinguishes between “amount of loss” and “covered loss.”7 Nat’l Cas.
    Co. v. Georgia Sch. Boards Ass’n-Risk Mgmt. Fund, 
    818 S.E.2d 250
    , 253 (Ga.
    2018) (“In making the determination of intent, a court is to consider the insurance
    policy as a whole . . . .”). Moreover, consistent with the plain terms of the
    appraisal provision, the record reflects that the parties and the appraisers
    understood that the appraisal panel was tasked with determining the amount of
    Plaintiff’s loss, not whether a loss was covered. As correctly explained by
    Plaintiff’s appraiser, “We’re not applying coverage. We’re simply framing the
    award so that coverage can be applied.” That is, the sole purpose of the appraisal
    is to establish the amount of insured’s loss, not determine liability or damages. See
    Thornton, 
    695 S.E.2d at 648
    .
    Second, whether the claim is for coverage under the policy or one for
    damages caused by Defendant’s breach of a separate policy provision—like the
    claim alleged in Count I—makes no difference in this case where the alleged
    damages overlap with the loss amount at issue in the appraisal. As explained
    7
    For instance, the Policy states that “[w]e will then pay the amount of loss or damage in excess
    of the Deductible, up to the applicable Limit of Insurance.” It further provides that “[w]e will
    pay for covered loss or damage within 30 days.”
    22
    USCA11 Case: 19-12406      Date Filed: 05/21/2021     Page: 23 of 41
    above, the rationale for tolling here applies regardless of the basis of liability.
    Adjudication of Count I depended on completion of the appraisal process which
    established a contractually binding business income loss amount and set the value
    of damages potentially awardable should Plaintiff prevail on Count I.
    That the appraisal here in fact determined the amount of Plaintiff’s business
    income loss sought as damages in Count I belies Defendant’s contention that the
    appraisal process was “unconnected” to Plaintiff’s claim for damages in Count I.
    Accordingly, for the reasons explained above, we conclude that the appraisal
    process tolled the contractual limitation period for Count I. Because Defendant
    does not dispute that Count I was timely filed if the contractual limitation period is
    tolled during the pendency of the appraisal, we reverse the district court’s grant of
    summary judgment to Defendant on Count I.
    C.      The District Court Properly Granted Summary Judgment on
    Count II Alleging that Defendant Failed to Pay the Full Amount
    of the Structural Damage Award
    As noted earlier in the Background section of this opinion, the structural
    damage award indicated the “AMOUNT OF LOSS” as being $886,795.57 in
    replacement cost value (or “RCV”). Without explanation, and underneath the
    signature blocks, the award contains a note itemizing the costs to correct two
    23
    USCA11 Case: 19-12406       Date Filed: 05/21/2021    Page: 24 of 41
    particular types of loss resulting from the damage to the property8: code upgrade
    work and mold remediation. The total amount for code improvements and mold
    remediation in this entry is indicated to be $115,116.43 and $222,307.92,
    respectively.
    Plaintiff contends that the district court erred when it found that, for
    purposes of replacement cost value, the award’s loss amount of $886,795.57
    unambiguously included the amounts for code improvements ($115,116.43) and
    mold remediation ($222,307.92). Plaintiff argues that by separately listing the cost
    of code improvements and mold remediation below the signature block, the
    structural damage award obligated Defendant to pay those amounts in addition to
    the $886,795.57 listed at the top of the award as the total replacement cost value.
    In other words, Plaintiff says that the award for replacement cost value was not
    actually $886,795.57, as the award stated, but was instead $1,224,219.92. Plaintiff
    arrives at the latter figure by adding to the $886,795.57 RCV award the costs for
    8
    The calculations read as follows:
    Code Upgrade Work                 $93681.99
    Tax on Materials 6%                  2248.37
    Sub Total                           95930.36
    Overhead and Profit               19186.07
    Total Code Improvements           $115,116.43
    Mold Remediation                  $222,307.92
    24
    USCA11 Case: 19-12406           Date Filed: 05/21/2021       Page: 25 of 41
    code improvement and mold remediation itemized at the bottom of the award
    document.
    The district court disagreed, concluding that the $886,795.57 figure for
    replacement cost value unambiguously included the cost of code upgrades and
    mold remediation. In so ruling, the district court relied on the 114-page estimate
    prepared by umpire Wasden, which estimate broke down the calculations that
    Wasden used in arriving at the structural damage award ultimately signed by him,
    the defense appraiser (Corley), and Plaintiff’s appraiser (Cole). Consistent with
    Defendant’s position, this estimate does, in fact, include the values for code
    upgrades and mold remediation in the $886,795.57 bottom-line calculation of
    RCV. The district court considered it “[c]ommon sense . . . that these numbers
    would not be included in RCV . . . and then added again to those totals to reach the
    total amount of the loss.” The district court further concluded that the value of
    code upgrades and mold remediation were “listed separately for clarification
    purposes.”9 The district court granted summary judgment to Defendant because
    9
    Although the district court did not explain what the addition of code upgrades and mold
    remediation values clarified, defense appraiser Corley testified at deposition that after umpire
    Wasden sent him the draft award, Corley insisted that the values for code upgrades and mold
    remediation be set out separately on the award to make it clear what portion of the RCV loss
    amount was attributable to those losses. Corley required this specification to allow the coverage
    limits for those items to be applied. With Wasden’s approval, Corley set these amounts out
    separately at the bottom of the award before the award was sent to Plaintiff’s appraiser for
    signature.
    25
    USCA11 Case: 19-12406         Date Filed: 05/21/2021   Page: 26 of 41
    “the appraisal award is not ambiguous, and there is no question of fact to be
    determined by a jury.”
    We affirm the grant of summary judgment to Defendant, but we base that
    decision not on the 114-page estimate, as there is no evidence that Plaintiff’s
    appraiser Cole ever saw that document before signing the award, but instead on the
    7-page summary of this estimate that Cole clearly saw, as it was attached to the
    award sent to him for his signature.
    Under Georgia law, appraisal awards are contractual in nature and subject to
    the principles of contract formation and interpretation. See, e.g., Jordan, 
    88 S.E.2d at
    200–01. At least initially, contract construction is a matter of law for the court
    to decide. McKinley v. Coliseum Health Grp., LLC, 
    708 S.E.2d 682
    , 684 (Ga. Ct.
    App. 2011). In construing the structural damage award, we first decide whether
    the award is “clear and unambiguous.” 
    Id.
     (internal quotations omitted).
    Plaintiff contends the operative structural damage award is the single-page
    document entitled “Award” that is signed by all three members of the appraisal
    panel. Defendant asserts that the single-page document that Plaintiff considers to
    be the award is a “summation page” and that the operative award includes the 114-
    page estimate prepared by umpire Wasden. As noted, this estimate shows that the
    awarded RCV amount of $886,795.57 already includes amounts for code upgrades
    and mold remediation.
    26
    USCA11 Case: 19-12406        Date Filed: 05/21/2021    Page: 27 of 41
    We disagree with Defendant that we can consider the 114-page estimate
    prepared by umpire Wasden as part of the operative structural damage award.
    First, the single-page award signed by all three members of the appraisal panel
    makes no reference to this estimate, meaning that Plaintiff’s appraiser Cole would
    not have been alerted to its existence, at least not via the award document. Further,
    Defendant cites no evidence that Plaintiff’s appraiser Cole received the 114-page
    estimate before signing the award.
    Looking at just the single-page award that all three men signed, it is
    ambiguous as to whether the $886,795.57 amount of loss awarded for RCV already
    included amounts for code improvements and mold remediation. “[C]ontractual
    provisions are ambiguous when they are susceptible to more than one meaning,
    even if each meaning is logical and reasonable.” Neisler, 779 S.E.2d at 59
    (internal quotations omitted). As presented in the one-page award, it is not clear
    how the values for code improvements and mold remediation, which appear in a
    “note” at the bottom of the page below the signature block, relate to the awarded
    amount of loss specified above the signature block. Indeed, Defendant does not
    contend, nor did the district court find, that the single-page award, by itself, clearly
    and unambiguously indicates that code improvements and mold remediation are
    included in the awarded RCV.
    27
    USCA11 Case: 19-12406      Date Filed: 05/21/2021   Page: 28 of 41
    Because the operative structural damage award is ambiguous, we must apply
    the rules of contract construction to resolve the ambiguity. Neisler, 779 S.E.2d at
    59. “Under the rules of contract construction, parol evidence is admissible to
    explain an ambiguity in a written contract, although such evidence is inadmissible
    to add to, take from, or vary the writing itself.” McKinley, 
    708 S.E.2d at 684
    (internal quotations omitted). Here, the testimony of the two appraisers and
    umpire Wasden regarding the events leading to issuance of the award constitute
    parol evidence, as do documents like the 114-page estimate and, as discussed
    below, the 7-page summary attached to the award sent to Plaintiff’s appraiser Cole
    for his signature. Turner Broad. Sys., Inc. v. McDavid, 
    693 S.E.2d 873
    , 878 (Ga.
    Ct. App. 2010) (“[T]he circumstances surrounding the making of the contract, such
    as correspondence and discussions, are relevant in deciding if there was a mutual
    assent to an agreement.”).
    The record reflects that umpire Wasden and defense appraiser Corley both
    reviewed Wasden’s estimate before signing the structural damage award.
    Consistent with the 114-page estimate, both testified that the awarded RCV
    included costs for code improvements and mold remediation. Defendant contends
    this evidence is enough to interpret the amount of loss awarded for RCV to include
    code improvements and mold remediation as a matter of law. Normally, this
    shared understanding of the calculated RCV by the umpire and the defense
    28
    USCA11 Case: 19-12406        Date Filed: 05/21/2021   Page: 29 of 41
    appraiser would carry the day, as only two of the three members of the panel were
    required to concur in an award. But this is not the normal case because the
    impartiality of the umpire was successfully challenged by Plaintiff in previous
    litigation, and the Georgia Court of Appeals upheld the structural damage award in
    the face of this challenge only because Plaintiff’s appraiser Cole also signed the
    award. Cole’s signature meant that at least two qualified members of the panel
    assented to the award, as required by the appraisal provision of the Policy. Omni
    Health Sols., 774 S.E.2d at 783–84.
    As the award required Cole’s concurrence in order to be binding, one must
    thus determine what Cole’s reasonable understanding of the award was to
    determine if there was a meeting of the minds between him and the defense
    appraiser as to the amount of the award: that is, was that amount just the
    $886,795.57 RCV that the award purported to provide or was it that amount plus
    the specified values for code improvements and mold remediation? As noted, the
    evidence of record in this appeal does not show that Wasden or Corley provided
    Cole the 114-page estimate before he signed the award. As for Plaintiff’s
    argument as to its appraiser’s understanding of the award amount, Cole testified
    that he believed the total award to be the specified RCV amount plus the amounts
    listed for code improvements and mold remediation and he signed the award
    because that total was pretty close to his own estimate of Plaintiff’s loss.
    29
    USCA11 Case: 19-12406      Date Filed: 05/21/2021    Page: 30 of 41
    Cole’s testimony, however, does not end our inquiry. In the first place, his
    bare assertion that he believed the award to add the over $337,000 representing
    code improvements and mold remediation to the $886,795.57 awarded as the
    replacement cost value of the property makes little sense. Were that the import of
    the award, then the total amount awarded would have been $1,224,219.92: an
    amount that Cole testified was very close to the loss figure he had arrived at. Yet,
    given the contentious appraisal process as well as Corley’s own role as
    Defendant’s designated appraiser, it would seem almost shocking that Corley
    would agree to an award that almost doubled the loss amount in the $600,000
    range that he had recommended and that instead conferred an award close to the
    entire amount that Plaintiff’s appraiser had advocated.
    But one does not have to resolve this contract-construction dispute based on
    the seeming unreasonableness of an inference that Plaintiff’s appraiser Cole
    engaged in his described thought process. That is, even though we must assume
    that Cole did not have access to the full 114-page estimate before signing the
    structural damage award, Cole admitted to having received a 7-page summary of
    calculations, which was attached to the award that was emailed to him for his
    signature. The 7-page attachment includes excerpts from umpire Wasden’s 114-
    page estimate. Those excerpts provide summary calculations that clearly show that
    30
    USCA11 Case: 19-12406          Date Filed: 05/21/2021      Page: 31 of 41
    code upgrades and mold remediation were included in the calculation of the
    $886,795.57 replacement cost value set out in the one-page document Cole signed.
    Specifically, one of the summary calculation pages expressly includes
    hazardous material remediation, later identified as mold remediation, in the
    calculation of RCV. Page 5 provides that the total value for mold remediation is
    $222,304.92, which number matches the mold remediation value for that category
    at the bottom of the structural damage award. 10 That same page indicates that the
    value of code upgrades listed totals $93,681.99, which also matches the value for
    code upgrades at the bottom of the award. Moreover, the summary also shows
    values for roof framing and wall code upgrades already included in the cost of
    work on the main roof and addition of Plaintiff’s building used to calculate the
    RCV. Finally, page 4 shows the total RCV as being $886,795.57.
    Admittedly, it is tough sledding for a novice to the appraisal process to
    figure out from the excerpts provided to Cole how the preparer of the summary
    reached his calculations. For example, on one page of the summary, the amount
    for remediating the mold is listed as $181,597.92, although the award lists this cost
    as $222,307.92: a figure that can be arrived at by adding in the costs of certain
    10
    The award states that mold remediation is valued at 222,307.92, three dollars more than the
    summary page. The discrepancy appears to result from a typographical error.
    31
    USCA11 Case: 19-12406          Date Filed: 05/21/2021       Page: 32 of 41
    code upgrades to the $181,597.92 figure. 11 Yet, as noted, page 5 states that the
    total mold remediation is $222,304.92. But the point here is not how the arithmetic
    was done. If Plaintiff’s appraiser Cole had a question about the math, he should
    have resolved that question prior to signing the award. The point is that this 7-
    page summary would have alerted Cole to the fact that mold remediation and code
    upgrade expenses were obviously included along with all the other expenses in
    arriving at the $886,795.57 final award of replacement cost value. Meaning that
    Cole could not have reasonably thought that the award was calling for a double-
    counting of these two specified expenses, which is what would have occurred had
    they been added to the final RCV award.
    For the structural damage award to be binding, the parties “must assent to
    the same thing.” Fletcher v. C.W. Matthews Contracting Co., Inc., 
    746 S.E.2d 230
    , 233 (Ga. Ct. App. 2013) (internal quotation marks omitted); Cox Broad.
    Corp. v. Nat’l Collegiate Athletic Ass’n, 
    297 S.E.2d 733
    , 737 (Ga. 1982) (“It is
    well settled that an agreement between two parties will occur only when the minds
    11
    Page 4 of the attachment, which contains a table that corresponds to page 114 of Umpire
    Wasden’s estimate, shows the calculation of RCV matching the award of $888,795.57. The
    RCV calculation includes $181,597.92 for hazardous material remediation, which is identified on
    the next page as the total for “mold remediation.” The value of mold remediation identified at
    the bottom of the award is $222,307.92. This corresponds to the total cost of mold remediation
    of $181,597.92 plus the cost of electrical code upgrades ($13,500), fire protection code upgrades
    ($11,061), plumbing code upgrades ($13,266), and elevator code upgrades ($2,880). It is not
    apparent why the total for mold remediation would include these amounts for code upgrades.
    Yet, as noted, in the entry showing “Total: Mold Remediation,” the figure listed is $222,304.92,
    which is almost the exact number at the bottom of the award.
    32
    USCA11 Case: 19-12406       Date Filed: 05/21/2021    Page: 33 of 41
    of the parties meet at the same time, upon the same subject-matter, and in the same
    sense.”). In this case, to affirm the grant of summary judgment, the evidence must
    demonstrate the parties assented to a replacement cost value that included the cost
    of mold remediation and code improvements.
    Despite receiving the 7-page attachment along with the award, Cole
    maintains that he did not understand the awarded RCV loss amount to include
    values for code improvements and mold remediation when he signed the award.
    However, under Georgia law, “[i]n determining [whether there was a] mutual
    assent . . . courts apply an objective theory of intent whereby one party’s intention
    is deemed to be that meaning a reasonable man in the position of the other
    contracting party would ascribe to the first party’s manifestations of assent, or that
    meaning which the other contracting party knew the first party ascribed to his
    manifestations of assent.” Cox Broad. Corp., 
    297 S.E.2d at 737
    . “[T]he
    circumstances surrounding the making of the contract, such as correspondence and
    discussions, are relevant in deciding if there was a mutual assent to an agreement,
    and courts are free to consider such extrinsic evidence.” Id.; see also S. Fed. Sav.
    & Loan Ass’n of Atlanta v. Lyle, 
    290 S.E.2d 455
    , 458 (Ga. 1982) (“Where, as here,
    ambiguities exist, we may look outside the written terms of the contract and
    consider all the surrounding circumstances to determine the parties’ intent.”).
    33
    USCA11 Case: 19-12406    Date Filed: 05/21/2021   Page: 34 of 41
    Applying this objective standard, we conclude that a reasonable person
    would understand Cole’s signature on the award to manifest assent to a
    replacement cost value that included the cost of mold remediation and code
    improvements given that the 7-page attachment provided to Cole supporting the
    award expressly shows that mold remediation and code improvement amounts
    were included in the RCV calculation. Notwithstanding Cole’s contradictory, but
    unsupported, testimony that he believed the stated RCV did not include the cost of
    code improvements and mold remediation, no reasonable jury viewing the extrinsic
    record could find that the parties intended to award the cost of code improvements
    and mold remediation in addition to the stated RCV loss amount. Accordingly, we
    affirm the district court’s grant of summary judgment to Defendant on Count II.
    D.      The District Court Properly Granted Summary Judgment on
    Count IV Alleging Failure to Pay Diminished Value
    Plaintiff alleges in Count IV that Defendant breached the terms of the Policy
    by failing to pay for the diminished value of Plaintiff’s property. Under Georgia
    law, an insured may recover damages for a building’s post-repair diminution in
    value. Royal Capital Dev., LLC v. Maryland Cas. Co., 
    728 S.E.2d 234
    , 238 (Ga.
    2012). The appropriate measure of damages for diminution in value is “the
    difference between pre-loss value and post-repair value” of the building. State
    Farm Mut. Auto. Ins. Co. v. Mabry, 
    556 S.E.2d 114
    , 121 (Ga. 2001).
    34
    USCA11 Case: 19-12406     Date Filed: 05/21/2021   Page: 35 of 41
    Plaintiff contends that the post-repair value of its property is $500,000 less
    than its pre-loss value. The only proof offered by Plaintiff to support that
    contention is the testimony of Dr. Green, Plaintiff’s managing member. Dr. Green
    opined at his deposition that the property had lost an estimated $500,000 in value
    as a result of the mold and environmental conditions that afflicted the property. He
    reached that conclusion without relying on any real estate person or expert
    assistance. Instead, he testified that he based his conclusion on his own assessment
    of value as reflected in mailers he received regarding the sale of other doctors’
    offices and doctors’ buildings.
    Fourteen months after his deposition, Dr. Green expanded on the basis for
    his diminished value testimony in a declaration opposing summary judgment. He
    stated:
    My [diminished value] opinion will be based upon my knowledge of
    the building, the nature of the damage to the building, the resulting
    mold infestation in the building, the stigma likely to attach to buildings
    that have endured the extent and duration of damage that Omni’s
    building has endured, and the commercial real estate market in the
    Macon metropolitan area, including sales prices of comparable
    properties that have not suffered the damage that Omni’s building has
    suffered.
    However, Dr. Green did not identify any comparable properties or submit any
    documentary evidence with his declaration to support his diminished value
    opinion.
    35
    USCA11 Case: 19-12406        Date Filed: 05/21/2021     Page: 36 of 41
    1.     The District Court Excludes Dr. Green’s Testimony Concerning
    Diminution in Value
    The district court acknowledged that Plaintiff is legally entitled to receive
    compensation for diminished value if damages can be proven. However, the
    district court found Dr. Green unqualified to provide the proffered testimony
    regarding diminution in value. The court reasoned that Dr. Green sought to proffer
    expert opinion testimony, as opposed to lay opinion testimony permitted under
    Federal Rule of Evidence 701, because “diminution in value, by its very nature and
    as opposed to a stagnant, moment-in-time value of property, requires knowledge of
    the value of property but also some specialized knowledge of the effects certain
    kinds of damages and repairs have on the change in that value.” (emphasis in
    original). The district court considered Dr. Green’s proffered testimony “expert in
    nature because it requires a specialized understanding of the effect of market
    factors and specific types of damage (e.g., water intrusion and mold) on
    commercial real property in the area and of what constitutes ‘comparable
    property.’ See Fed. R. Evid. 701(c).” Because Dr. Green did not have any
    training, experience, or specialized knowledge in commercial property valuation,
    sales, or repairs, the district court concluded he was not qualified to testify at trial
    about diminution in value.
    The district court further found it “undisputed that Dr. Green did not provide
    any admissible, factual basis for his opinion that Plaintiff’s property value
    36
    USCA11 Case: 19-12406       Date Filed: 05/21/2021    Page: 37 of 41
    diminished by $500,000.00 because of the damage it incurred.” Accordingly, the
    court granted summary judgment on Count IV for diminution in value.
    2.     The District Court Did Not Clearly Abuse Its Discretion in
    Excluding Dr. Green’s Testimony Regarding Diminution in
    Value
    Plaintiff contends that Dr. Green’s testimony should have been permitted as
    lay opinion testimony under Federal Rule of Evidence 701. “We review the
    district court’s ruling regarding the admissibility of [Dr. Green’s] lay testimony
    under Rule 701 for a clear abuse of discretion.” United States v. Jayyousi, 
    657 F.3d 1085
    , 1102 (11th Cir. 2011).
    Although this is a diversity case involving breach of contract under Georgia
    law, the Federal Rules of Evidence, not Georgia evidentiary rules, govern the
    admissibility of evidence. ML Healthcare Servs., LLC v. Publix Super Markets,
    Inc., 
    881 F.3d 1293
    , 1299 (11th Cir. 2018). “Under Federal Rule of Evidence 701,
    a lay witness may offer opinion testimony if the testimony is ‘(a) rationally based
    on the witness’s perception; (b) helpful to clearly understanding the witness’s
    testimony or to determining a fact in issue; and (c) not based on scientific,
    technical, or other specialized knowledge within the scope of Rule 702.’” United
    States v. Estrada, 
    969 F.3d 1245
    , 1270–71 (11th Cir. 2020) (quoting Fed. R. Evid.
    701). “Notably, Rule 701 does not prohibit lay witnesses from testifying based on
    particularized knowledge gained from their own personal experiences.” United
    37
    USCA11 Case: 19-12406      Date Filed: 05/21/2021    Page: 38 of 41
    States v. Jeri, 
    869 F.3d 1247
    , 1265 (11th Cir. 2017) (internal quotation marks
    omitted). Generally, “an owner of property is competent to testify regarding its
    value.” Neff v. Kehoe, 
    708 F.2d 639
    , 644 (11th Cir. 1983) (internal quotation
    marks omitted). However, when an “owner bases his estimation solely on
    speculative factors,” courts may exclude the owner’s testimony. Williams v.
    Mosaic Fertilizer, LLC, 
    889 F.3d 1239
    , 1250 (11th Cir. 2018) (internal quotation
    marks omitted).
    The district court did not clearly abuse its discretion in excluding Dr.
    Green’s testimony that the value of Plaintiff’s property had been diminished by the
    repairs and stigma associated with prior mold remediation. The record lacks any
    evidence that Dr. Green has any particularized knowledge or experience regarding
    the value of repaired, mold-remediated properties, much less “the stigma likely to
    attach to buildings that have endured the extent and duration of damage that
    [Plaintiff’s] building has endured.” Nor does the record reflect that Dr. Green
    acquired any knowledge from outside sources, such as a realtor, that could inform
    an opinion regarding the current value of Plaintiff’s property. Dr. Green’s
    diminished value testimony appears to be solely grounded on uninformed
    speculation regarding the “stigma likely” attached to Plaintiff’s repaired building
    and is inadmissible under Rule 701. See Williams, 889 F.3d at 1250–51 (excluding
    38
    USCA11 Case: 19-12406       Date Filed: 05/21/2021     Page: 39 of 41
    as speculative a homeowner’s testimony that emissions from a nearby factory
    diminished the value of her property).
    Plaintiff maintains that Dr. Green has knowledge of the Macon commercial
    real estate market and has acquired knowledge regarding the sales price of medical
    buildings in the Macon area through various mailers. However, Plaintiff failed to
    show that the sales reflected on the mailers observed by Dr. Green involved
    repaired buildings or buildings previously affected by mold. Without such
    information, Dr. Green’s testimony regarding loss in value associated with
    environmental factors is not “rationally based on [his] perception” and,
    consequently, is not “helpful to clearly . . . determining a fact in issue.” Fed. R.
    Evid. 701.
    Further, the district court did not abuse its discretion in finding that Dr.
    Green’s testimony is based on specialized knowledge within the scope of Rule 702
    and, therefore, not admissible as Rule 701 lay opinion testimony. Rule 701 was
    amended to “eliminate the risk that the reliability requirements set forth in Rule
    702 would be evaded through the simple expedient of proffering an expert in lay
    witness clothing.” James River Ins. Co. v. Rapid Funding, LLC, 
    658 F.3d 1207
    ,
    1216 (10th Cir. 2011) (quoting Fed. R. Evid. 701 advisory committee’s note). Dr.
    Green’s proffered testimony is properly excluded under Rule 701 if it is “based on
    scientific, technical, or other specialized knowledge within the scope of Rule 702.”
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    Fed. R. Evid. 701(c). Absent objective evidence of the current value of Plaintiff’s
    property (such as unsuccessful sales efforts, offers received, or estimates provided
    by trained professionals), which could inform a lay opinion regarding post-repair
    value, estimating the value of a repaired and mold remediated building requires
    specialized knowledge within the scope of Rule 702. See James River, 
    658 F.3d at 1215
     (“Accurately accounting for the interaction between depreciation and damage
    requires professional experience and is beyond the scope of lay opinion
    testimony.”). It is undisputed that Dr. Green is not an expert in property valuation.
    Moreover, the record does not reflect that he has acquired any training, experience,
    or specialized knowledge in valuing post-repair commercial properties, much less
    specific knowledge justifying a $500,000 loss in value. Thus, the district court
    properly found Dr. Green’s diminished value testimony inadmissible.
    For the above reasons, the district court did not clearly abuse its discretion in
    excluding Dr. Green’s diminished value testimony for failure to satisfy the
    requirements of Federal Rule of Evidence 701. Accordingly, we affirm the district
    court’s grant of summary judgment to Defendant on Count IV alleging failure to
    pay diminished value.
    E.      Given the Reversal of Count I, Summary Judgment on Count III
    Alleging Bad Faith Must Also Be Reversed
    Plaintiff contends in Count III that Defendant acted in bad faith when it
    failed to comply with the terms of the Policy and that it is entitled to exemplary
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    damages. Plaintiff concedes that its bad faith claim depends on the viability of its
    breach of contract claims raised in Counts I, II, and IV. Consequently, after
    granting summary judgment on all of Plaintiff’s claims alleging breach of the
    Policy, the district court granted summary judgment on Plaintiff’s bad faith claim.
    On appeal, Defendant argues only that the grant of summary judgment on
    bad faith should be affirmed because the district court properly granted summary
    judgment on Plaintiff’s underlying breach of Policy claims. Because we have
    reversed the district court’s grant of summary judgment on Count I, and because
    Defendant does not argue an alternative basis to affirm, we reverse the grant of
    summary judgment on Plaintiff’s bad faith claim to the extent it is based on
    Count I.
    III.   CONCLUSION
    For the reasons explained above, we AFFIRM the decision of the district
    court granting summary judgment on Counts II and IV. We REVERSE the grant
    of summary judgment on Count I. As to the bad faith claim in Count III, we
    AFFIRM the grant of summary judgment on that count to the extent that bad faith
    is alleged as to Counts II and IV, but REVERSE the grant of summary judgment
    on that count to the extent that bad faith is alleged as to Count I.
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