United States v. Gladys Fuertes ( 2018 )


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  •            Case: 15-12928    Date Filed: 01/23/2018   Page: 1 of 23
    [DO NOT PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 15-12928
    ________________________
    D.C. Docket No. 8:14-cr-00092-SCB-JSS-1
    UNITED STATES OF AMERICA,
    Plaintiff - Appellee,
    versus
    GLADYS FUERTES,
    MARIO FUERTES,
    Defendants – Appellants.
    ________________________
    Appeals from the United States District Court
    for the Middle District of Florida
    ________________________
    (January 23, 2018)
    Before MARCUS, MARTIN, and NEWSOM, Circuit Judges.
    MARTIN, Circuit Judge:
    Case: 15-12928      Date Filed: 01/23/2018      Page: 2 of 23
    Gladys and Mario Fuertes appeal their convictions and sentences imposed
    after a jury found them guilty of healthcare fraud, conspiracy to commit healthcare
    fraud, and obstructing a healthcare crime investigation. Ms. Fuertes was also
    found guilty of aggravated identify theft. After careful consideration, and with the
    benefit of oral argument, we affirm.
    I. BACKGROUND
    Mr. and Ms. Fuertes owned and operated several healthcare clinics in Florida,
    including GA&S Medical Center (“GA&S”), Morgan Medical & Therapy Center
    (“Morgan”), Gables Medical & Therapy Center (“Gables”), and NGF Medical
    Center (“NGF”). 1 These clinics all purported to provide medical services to
    patients and all submitted bills to Universal Health Care (“Universal”), an
    insurance company. 2 The clinics primarily served patients with severe medical
    conditions, many of whom had HIV. The Fuerteses sought out HIV patients
    because insurance companies would generally not question their high-cost medical
    treatments or prescriptions. Brian Kelly recruited patients, promising to pay them
    to go to appointments at the Fuerteses’ clinics. Patients would also be prescribed
    Oxycodone, which they would then sell to Mr. Kelly.
    1
    GA&S listed Ms. Fuertes as a corporate officer. Morgan, Gables, and NGF listed both
    Mr. and Ms. Fuertes as corporate officers. In addition, Morgan, Gables, and NGF all used the
    same address in their filings with the Florida Department of State.
    2
    Universal received bills from GA&S between January 2008 and September 2009; from
    Morgan between February 2011 and October 2011; from Gables between March 2011 and
    August 2012; and from NGF between December 2012 and January 2013.
    2
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    In 2012, Dennis Dean, a former tenant of Mr. Kelly, received an explanation
    of benefits from his insurer, Universal. He noticed that Universal had been billed
    for over $100,000 in services by Gables that he had not actually received. He
    contacted Universal about the over-billing and told Universal that Mr. Kelly
    recruited patients for Gables and paid patients in pills.
    Universal launched an investigation and contacted law enforcement as well
    as the relevant regulatory agencies. Universal reported potentially fraudulent
    billing from GA&S, Morgan, Gables, and NGF, all clinics operated by the
    Fuerteses. Universal’s billing records from Gables listed Dr. Alvaro Ocampo as
    performing many different procedures for a small population of patients, including
    Mr. Dean. In total, Universal determined that over the course of eight months,
    Gables billed Universal for close to $1 million in services by Dr. Ocampo, given
    for only eight patients. Universal also determined that a different clinic owned by
    the Fuerteses, NGF, had billed for services for many of the same patients. When
    Universal contacted Dr. Ocampo to confirm that he had performed the services that
    had been billed, he responded that he was not involved with Gables and had not
    treated the patients in question.
    The Fuerteses were later served with a subpoena for all records relating to
    GA&S, Morgan, Gables, and NGF. In the records they produced, Dr. Ocampo’s
    name had been crossed out and replaced with another provider’s name. The
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    records also contained appointment notes that had been written after the fact by
    Miguel Sanchez. Ms. Fuertes had hired Mr. Sanchez to complete forms describing
    therapies that had purportedly been performed at Gables before he was employed
    there. One patient, Cathleen Ortega, testified that the Fuerteses met with patients
    and told them to lie to investigators by saying they had not been paid to attend the
    clinic and they had been seen by a number of doctors they hadn’t actually seen.
    On March 13, 2014, Mr. and Ms. Fuertes were charged by indictment with
    conspiracy to commit healthcare fraud, healthcare fraud, aggravated identity theft,
    and obstructing a healthcare crime investigation. On March 24, 2015, a jury found
    Ms. Fuertes guilty of all counts. Mr. Fuertes was found not guilty of the
    aggravated identify theft counts but guilty of all remaining counts. Ms. Fuertes
    was sentenced to 234-months imprisonment. Mr. Fuertes was sentenced to 135
    months. The court imposed a restitution obligation of $262,229.30 jointly and
    severally on Mr. and Ms. Fuertes. This appeal followed.
    II. EVIDENTIARY CHALLENGE
    The Fuerteses challenge the District Court’s admission of evidence relating
    to (1) the prescription drug scheme; and (2) the Fuerteses’ operation of earlier
    clinics that were not charged. We review for an abuse of discretion the District
    Court’s evidentiary rulings. United States v. Fortenberry, 
    971 F.2d 717
    , 721 (11th
    Cir. 1992).
    4
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    Under Rule 404, evidence of uncharged crimes is not admissible to prove a
    defendant’s character. Fed. R. Evid. 404(b)(1). However, such evidence may be
    admissible for other purposes, including to show “motive, opportunity, intent,
    preparation, plan, knowledge, identity, absence of mistake, or lack of accident.”
    Fed. R. Evid. 404(b)(2); Fortenberry, 
    971 F.2d at 721
    . The 404(b) restriction on
    the admission of evidence of uncharged crimes does not apply to conduct that is
    “intrinsic” to the charged conduct. Fortenberry, 
    971 F.2d at 721
    . Evidence of
    uncharged offenses is “intrinsic” to the charged conduct if it (1) “arose out of the
    same transaction or series of transactions as the charged offense;” (2) is “necessary
    to complete the story of the crime;” or (3) is “inextricably intertwined with the
    evidence regarding the charged offense.” United States v. McLean, 
    138 F.3d 1398
    ,
    1403 (11th Cir. 1998) (quotation omitted). Intrinsic evidence is thus admissible
    “so long as it meets the usual requirements for admissibility of evidence,” meaning
    that it is relevant under Rule 401, and its probative value is not substantially
    outweighed by unfair prejudice under Rule 403. United States v. Richardson, 
    764 F.2d 1514
    , 1522 (11th Cir. 1985).
    A. PRESCRIPTION DRUG SCHEME
    First, Mr. Fuertes challenges the District Court’s admission of evidence
    relating to the prescription drug scheme. At trial, evidence was presented that Mr.
    Kelly recruited patients to the clinics, and that they were prescribed Oxycodone,
    5
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    which he would buy, then resell. The District Court admitted this evidence,
    finding it was intrinsic to the charged conduct and not so prejudicial as to outweigh
    its probative value. Mr. Fuertes argues this evidence was unfairly prejudicial and
    unrelated to the charged conduct of healthcare fraud. As a result, he says the
    District Court should not have admitted this evidence under either Federal Rule of
    Evidence 403 or 404(b). The government responds by saying that evidence of the
    Oxycodone scheme was intrinsic to the overall conspiracy to commit healthcare
    fraud and was not unfairly prejudicial.
    The District Court did not abuse its discretion in admitting evidence of the
    prescription drug scheme. We begin by considering whether the challenged
    evidence was intrinsic to the charged conduct. While it is true that the Fuerteses
    were not charged with drug trafficking crimes, the Oxycodone prescription scheme
    was a part of the overall conspiracy. Indeed, the indictment said that it was “part
    of the conspiracy that Gladys Fuertes and Mario Fuertes would, and did, facilitate
    the provision of fraudulent prescriptions for controlled substances, including
    Oxycodone, to Gables patients/Medicare beneficiaries.” It also charged that it was
    “part of the conspiracy that Brian Kelly would, and did, purchase Oxycodone pills
    from Gables patients/Medicare beneficiaries for cash and distribute Oxycodone to
    others in exchange for cash, with Gladys Fuertes’ and Mario Fuertes’ knowledge
    and consent.” The evidence of this scheme was relevant to showing why patients,
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    and particularly Mr. Kelly (who recruited patients), participated in the conspiracy.
    It was, in other words, “inextricably intertwined” with the charged conduct and
    “necessary to complete the story” of explaining Mr. Kelly’s and some patients’
    involvement. See McLean, 
    138 F.3d at 1403
    . Because the evidence was intrinsic,
    it was admissible whether or not it qualified as an exception under Rule 404(b).
    Neither did the District Court abuse its discretion in finding the drug scheme
    evidence relevant under Rule 401, such that its probative value was not
    substantially outweighed by a risk of unfair prejudice under Rule 403. Richardson,
    764 F.3d at 1521. Evidence is “relevant” if “it has any tendency to make a fact
    more or less probable than it would be without the evidence.” Fed. R. Evid.
    401(a). Because this evidence explained why patients and Mr. Kelly participated
    in the healthcare fraud scheme, it was relevant. And we cannot say that the
    evidence’s probative value was substantially outweighed by its prejudicial value.
    Evidence is unfairly prejudicial if it would “lure the factfinder into declaring guilt
    on a ground different from proof specific to the offense charged.” Old Chief v.
    United States, 
    519 U.S. 172
    , 180, 
    117 S. Ct. 644
    , 650 (1997). While evidence of
    the drug scheme may have been prejudicial, we cannot say it was unfairly so. As
    we’ve explained, the evidence of the drug scheme helped explain the functioning
    of the healthcare fraud scheme, thus making the evidence probative of the charged
    conduct. The District Court did not abuse its discretion in admitting this evidence.
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    B. EVIDENCE OF EARLIER CLINICS
    Next, the Fuerteses argue the evidence of their operation of earlier
    fraudulent clinics was admitted in error. At trial, the District Court treated the
    evidence of earlier clinics the same as evidence of the prescription drug scheme,
    finding it to be intrinsic, relevant, and not unfairly prejudicial. The Fuerteses argue
    that evidence of the prior clinics was extrinsic evidence not supported by sufficient
    proof, and that it was overly prejudicial.
    Whether the evidence of the earlier clinics was intrinsic to the charged
    conduct is a closer question. But even if this evidence were extrinsic to the
    charged conduct, the District Court did not abuse its discretion in admitting it. To
    be admissible, extrinsic evidence must satisfy a three-part test:
    First, the evidence must be relevant to an issue other than the
    defendant’s character. Second, as part of the relevance analysis, there
    must be sufficient proof so that a jury could find that the defendant
    committed the extrinsic act. Third, the probative value of the
    evidence must not be substantially outweighed by its undue prejudice,
    and the evidence must meet the other requirements of Rule 403.
    United States v. Phaknikone, 
    605 F.3d 1099
    , 1107 (11th Cir. 2010) (quotations and
    citations omitted).
    Applying this test, the District Court did not abuse its discretion in admitting
    the evidence of the Fuerteses’ operation of earlier clinics. First, the evidence was
    relevant to an issue other than the Fuerteses’ character. That is, using the same
    methods to commit healthcare fraud across a number of clinics supported a finding
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    that the fraud was knowing and intentional, which was contested at trial. Second,
    there was sufficient proof that the jury could find the Fuerteses committed the
    extrinsic acts. The government’s witness analyzed data on insurance claims from
    the earlier clinics and testified that millions of dollars in those claims were
    fraudulent. Third, the probative value was not substantially outweighed by undue
    prejudice.
    C. CONFRONTATION CLAUSE
    Ms. Fuertes also briefly argues that evidence presented by Richard Ostrom,
    an expert witness for the government, violated the Confrontation Clause.
    However, Ms. Fuertes admits that that claim was not raised below and therefore
    must be reviewed here for plain error. “Under plain error review, an appellate
    court may not correct an error not raised at trial unless there is (1) error, (2) that is
    plain, and (3) that affects substantial rights.” United States v. Arbolaez, 
    450 F.3d 1283
    , 1291 (11th Cir. 2006) (per curiam) (quotation omitted).
    There was no error in the admission of Mr. Ostrom’s testimony. When Mr.
    Ostrom opined once on how often a treatment should be administered, defense
    counsel objected, and the District Court sustained that objection. Contrary to Ms.
    Fuertes’s allegations, Mr. Ostrom did not otherwise testify “to the hearsay opinion
    of unidentified doctors that GA&S’ billing data was fraudulent and not for
    necessary medical procedures.” Instead, Mr. Ostrom testified based on his own
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    review of the clinics’ data on insurance claims, as well as other business records,
    none of which were testimonial for Confrontation Clause purposes. See Crawford
    v. Washington, 
    541 U.S. 36
    , 56, 
    124 S. Ct. 1354
    , 1367 (2004); United States v.
    Naranjo, 
    634 F.3d 1198
    , 1213–14 (11th Cir. 2011). Thus, there was no error in the
    admission of that testimony.
    III. SUFFICIENCY OF THE EVIDENCE
    Mr. Fuertes challenges the sufficiency of the evidence for his convictions.
    We review de novo a challenge to the sufficiency of the evidence. United States v.
    Chafin, 
    808 F.3d 1263
    , 1268 (11th Cir. 2015). “We examine the evidence in the
    light most favorable to the government and resolve all reasonable inferences and
    credibility issues in favor of the guilty verdicts.” 
    Id.
     (quotation omitted and
    alteration adopted). This Court will not overturn a guilty verdict or disturb the
    denial of a Rule 29 motion “unless no reasonable trier of fact could find guilt
    beyond a reasonable doubt.” 
    Id.
     (quotation omitted).
    A. HEALTHCARE FRAUD AND CONSPIRACY TO COMMIT
    HEALTHCARE FRAUD
    To prove healthcare fraud under 
    18 U.S.C. § 1347
    , the government must
    show that a defendant:
    knowingly and willfully execute[d], or attempt[ed] to execute, a
    scheme or artifice—
    (1) to defraud any health care benefit program; or
    (2) to obtain, by means of false or fraudulent pretenses,
    representations, or promises, any of the money or property
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    owned by, or under the custody or control of, any health care
    benefit program,
    in connection with the delivery of or payment for health care benefits,
    items, or services . . . .
    
    18 U.S.C. § 1347
    . A defendant may also be convicted under a theory of aiding and
    abetting healthcare fraud if the government proves he “in some way associated
    himself with the criminal venture, that he wished to bring it about, and that he
    sought by his actions to make it succeed.” See United States v. Sosa, 
    777 F.3d 1279
    , 1292 (11th Cir. 2015) (quotation omitted).
    To prove a conspiracy to commit healthcare fraud, the government must
    show: (1) the existence of a conspiracy to commit healthcare fraud under 
    18 U.S.C. § 1347
    ; (2) the defendant knew of the conspiracy; and (3) the defendant knowingly
    and voluntarily joined it. United States v. Gonzalez, 
    834 F.3d 1206
    , 1214 (11th
    Cir. 2016). Proof of an express agreement is not required, and the existence of a
    conspiracy may be inferred from circumstantial evidence. United States v. Parker,
    
    839 F.2d 1473
    , 1478 (11th Cir. 1988).
    For both his substantive healthcare fraud counts and the conspiracy to
    commit healthcare fraud count, Mr. Fuertes challenges the sufficiency of the
    evidence presented to show that he “knowingly and willfully participated in the
    fraudulent billing schemes.” He says “the evidence established that Mr. Fuertes
    was an unwitting pawn in a scheme orchestrated by Brian Kelley and perhaps even
    Gladys Fuertes.”
    11
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    The record shows otherwise. Mr. Fuertes was active in the operations of the
    fraudulent clinics. He was the registered agent and a corporate officer for both
    Gables and Morgan Medical. He jointly held the bank accounts that were used to
    get payments from insurance companies and pay kickbacks to clinic patients. He
    also signed checks written from those accounts. The government presented
    evidence of at least one check that Mr. Fuertes endorsed to cash in order to pay Mr.
    Kelly and other patients. Mr. Fuertes also received substantial proceeds from the
    clinics—over $700,000 from GA&S alone. A number of patients testified that Mr.
    Fuertes would often be present at the clinics. That meant he would have seen that
    only a very small number of patients actually came in, and at least at Gables, that a
    doctor was present only one day per week. The government proved that fraudulent
    healthcare claims were submitted by the clinics owned and operated by Mr.
    Fuertes. Viewing the evidence in the light most favorable to the government, a
    jury could reasonably infer that Mr. Fuertes sought to make the fraudulent scheme
    succeed based on evidence that he was involved with the clinics’ day-to-day
    operations; provided cash to pay patients and the patient recruiter; and accepted
    substantial payments from the clinics. Sosa, 777 F.3d at 1292. Sufficient evidence
    was also presented to allow a reasonable jury to find that Mr. Fuertes entered into
    an agreement with other participants to execute the healthcare fraud scheme.
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    B. OBSTRUCTION
    To prove obstruction of a health care investigation, the government must
    show that a defendant “willfully prevent[ed], obstruct[ed], misle[d], delay[ed], or
    attempt[ed] to prevent, obstruct, mislead, or delay the communication of
    information or records relating to a violation of a Federal health care offense to a
    criminal investigator.” 
    18 U.S.C. § 1518
    .
    Mr. Fuertes was convicted of two counts of obstruction. Count 16 related to
    documents Mr. Fuertes provided in response to a grand jury subpoena. Mr. Fuertes
    argues that, even assuming the documents were altered, there was insufficient
    evidence to prove he altered them or knew they had been altered. In support, Mr.
    Fuertes says that he wouldn’t have offered to turn over the documents immediately
    after being personally served with the subpoena (an offer the investigator
    declined), if he’d intended to alter the documents before submitting them. Count
    17 charged Mr. Fuertes regarding a meeting in which he asked a former patient,
    Ms. Ortega, to mislead investigators. Ms. Ortega testified that Mr. Fuertes showed
    her pictures of doctors, including Dr. Ocampo, and told her to tell investigators that
    she’d been treated by them. Mr. Fuertes argues there was insufficient evidence on
    this count because Ms. Ortega’s “testimony was not credible and made no sense,”
    and no other evidence was offered in support of Count 17.
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    Mr. Fuertes’s convictions for obstruction were supported by sufficient
    evidence. For both counts, Mr. Fuertes argues, in essence, that the story presented
    by the government was not believable. However, Mr. Fuertes is simply reasserting
    here, the same argument his attorney made at trial. The jury was free to make its
    own credibility determinations and draw reasonable conclusions from the evidence
    presented. See United States v. Garcia, 
    447 F.3d 1327
    , 1334 (11th Cir. 2006). On
    appeal, we must draw all inferences in favor of the government, and the testimony
    of Ms. Ortega and of the FBI investigators who described the falsified medical
    records was sufficient to support Mr. Fuertes’s convictions for obstruction of a
    healthcare investigation.
    IV. GUIDELINES CALCULATIONS
    The Fuerteses both argue that the District Court erred in (1) calculating their
    loss amounts; (2) determining the scheme was conducted with “sophisticated
    means;” and (3) determining their roles in the offense. Ms. Fuertes also argues that
    her sentence was not reasonable.
    “We review a district court’s interpretation and application of the Sentencing
    Guidelines de novo but accept the court’s factual findings unless they are clearly
    erroneous.” United States v. Ford, 
    784 F.3d 1386
    , 1396 (11th Cir. 2015). A
    factual finding is clearly erroneous only if we “have a definite and firm conviction
    that a mistake has been made.” 
    Id.
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    A. LOSS AMOUNT
    The Fuerteses both argue that the District Court erred in calculating their
    loss amount. In particular, they argue that the District Court should not have held
    them accountable for all of the clinics they operated, but rather should have set
    their sentences based on just their actions related to the clinics for which they were
    charged. In addition, the Fuerteses argue that the loss amount should have been
    reduced by the Medicare rate reduction and offset by the amount of legitimate
    medical services provided. Finally, they argue the loss amount evidence from the
    uncharged clinics was not sufficiently reliable to include in the calculation.
    We review the District Court’s calculation of loss amount for clear error.
    Ford, 784 F.3d at 1396. “[T]he district court is required only to make a reasonable
    estimate of the loss.” Id. We must give the court’s estimate “appropriate
    deference,” but it cannot be overly speculative. Id. (quotation omitted). Instead
    the District Court “must base its estimate on reliable and specific evidence.” Id.
    1. Relevant Conduct
    “When calculating a defendant’s sentencing range under the Guidelines, the
    sentencing court must consider all ‘relevant conduct’ as defined in [USSG]
    § 1B1.3.” United States v. Siegelman, 
    786 F.3d 1322
    , 1332 (11th Cir. 2015).
    Relevant conduct is defined to include “all acts and omissions . . . that were part of
    the same course of conduct or common scheme or plan as the offense of
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    conviction.” USSG § 1B1.3(a)(2) (2014). And a “common scheme or plan” is in
    turn defined as any other offense substantially connected “by at least one common
    factor, such as common victims, common accomplices, common purpose, or
    similar modus operandi.” Id. § 1B1.3 cmt. n.9(A).
    The Fuerteses were held responsible for the loss amounts relating to both the
    charged clinics (Gables and NGF) and uncharged clinics (GA&S and Morgan).
    This resulted in the Fuerteses being held responsible for $12,493,757.69 in
    intended loss, but with only $1,075,724.72 attributable to the clinics that were
    actually charged. However, the uncharged clinics qualify as “relevant conduct”
    under the Guidelines. All of the clinics had common victims (Universal), a
    common purpose (Medicare insurance fraud), and a similar modus operandi
    (charging insurance companies for expensive procedures allegedly performed for
    patients with HIV). And under our precedent, so long as at least “one of the four
    factors” substantially connects a prior uncharged offense, it can be included “as
    relevant conduct when calculating the sentencing range for the [] offense of
    conviction.” Siegelman, 768 F.3d at 1334. The District Court did not clearly err in
    determining that the schemes at the uncharged clinics were “relevant conduct.”
    2. Intended Loss
    USSG § 2B1.1 defines “loss” as “the greater of actual loss or intended loss.”
    USSG § 2B1.1 cmt. n.3(A) (2014). Intended loss is “the pecuniary harm that was
    16
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    intended to result from the offense,” while actual loss is the “reasonably
    foreseeable pecuniary harm that resulted from the offense.” Id. § 2B1.1 cmt.
    n.3(A)(i)–(ii) (2014). “Put another way, when a sentencing court is determining
    the proper punishment for a defendant’s fraud, the court uses the reasonable
    mathematical limit of his scheme, rather than the concrete result. A criminal pays
    for the ambition of his acts, not their thoroughness.” United States v. Patterson,
    
    595 F.3d 1324
    , 1327 (11th Cir. 2010).
    The Fuerteses argue that it was improper to calculate the loss amount using
    the amount billed because everyone knew that the amounts actually received would
    be much lower. And in fact, the Fuerteses did receive less than half of the amount
    for which they were sentenced. However, the District Court found no evidence to
    show the Fuerteses did not intend to receive as much of the amount billed as
    possible. As the court observed, the Fuerteses billed over $12 million in claims,
    and if the government had paid that entire amount, they would have taken it.
    Because USSG § 2B1.1 bases the calculation on intent, not results, the District
    Court did not clearly err in setting the loss amount at the amount billed, rather than
    the amount received.3
    3
    The 2014 version of the Sentencing Guidelines was in effect at the time of Mr. and Ms.
    Fuertes’s sentencing. Some parts of the Guidelines were amended on November 1, 2015,
    including the definition of “intended loss.” Mr. Fuertes argues that the 2015 amendments were
    clarifying and therefore should be considered on appeal. We need not decide whether the
    amendments to the Guideline governing loss amount were substantive or clarifying because the
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    3. Reliable and Specific Evidence
    In addition, the Fuerteses argue that the loss amount should have been
    discounted based on the value of nonfraudulent medical services the clinics
    actually provided to patients. While the District Court acknowledged that some of
    the clinics may have provided legitimate medical services, the court ultimately
    found that “the vast majority of the billings were fraudulent,” and the reason the
    clinics were set up was to commit fraud, not to provide medical services. Having
    found insufficient evidence to quantify the value of the legitimate services
    provided, the court calculated loss based on the entire amount billed. This was not
    clear error. Even on appeal, the Fuerteses do not proffer any value for the
    legitimate services provided by the clinics, and the evidence was sufficient to tie
    all of the clinics into the fraudulent scheme. This satisfied the District Court’s
    responsibility to make a “reasonable estimate of the loss.” Ford, 784 F.3d at 1396.
    B. SOPHISTICATED MEANS
    The Fuerteses both challenge the application of a “sophisticated means”
    enhancement to their sentences. The Guidelines provide for a 2-level
    enhancement if the offense involved “sophisticated means.” USSG
    § 2B1.1(b)(10)(C) (2014). An offense involves sophisticated means if it includes
    District Court considered both the 2014 and 2015 versions when it sentenced Mr. Fuertes and
    determined the results were the same under either version. This was not clear error.
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    “especially complex or especially intricate offense conduct pertaining to the
    execution or concealment of an offense.” Id. § 2B1.1 cmt. n.9(B). “There is no
    requirement that each of a defendant’s individual actions be sophisticated in order
    to impose the enhancement. Rather, it is sufficient if the totality of the scheme was
    sophisticated.” United States v. Ghertler, 
    605 F.3d 1256
    , 1267 (11th Cir. 2010).
    We review for clear error the District Court’s finding that a defendant used
    sophisticated means. 
    Id.
    The Fuerteses argue that their scheme “was actually very simple,” and that a
    sophisticated means enhancement was therefore inappropriate. In addition, Mr.
    Fuertes argues that even if the scheme itself was sophisticated, his role in the
    scheme was not. The District Court found otherwise. The court found the scheme
    to be sophisticated because the Fuerteses (1) sought out a small number of
    particularly complex patients, many of whom were HIV positive, which made
    extensive billing easier; (2) encouraged patients to sign up with a particular
    Medicare plan that paid out more easily; (3) stole a doctor’s provider information
    and exaggerated how much another doctor worked; and (4) hired someone to write
    and alter patient notes after the fact.4
    4
    Ms. Fuertes also argues that it was “double punishment” for the court to base its
    sophisticated means enhancement on her alteration of documents since she’d already received an
    obstruction of justice enhancement. Ms. Fuertes cites no authority for this proposition, and in
    any event, the sophisticated means enhancement can stand on other grounds.
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    On the record before us, we cannot say that the District Court clearly erred.
    The Fuerteses recruited specific types of patients and targeted specific insurance
    plans they knew would make it easier for them to get higher payouts. And they
    hired Mr. Sanchez to create thousands of patient treatment records in an attempt to
    make their scheme harder to detect. In addition, the Fuerteses transferred proceeds
    from the scheme across many different personal and business bank accounts to
    make it more difficult to trace. And even if Mr. Fuertes’s role in the scheme was
    more minor than Ms. Fuertes’s (as the District Court recognized), evidence was
    presented to show that he intentionally participated in the scheme. 5 Considering
    the totality of the scheme rather than each defendant’s individual actions, it was
    not clear error for the District Court to apply the sophisticated means enhancement.
    See Ghertler, 
    605 F.3d at 1267
    .
    C. LEADERSHIP ROLES
    The Fuerteses both challenge the District Court’s decisions about their
    respective roles in the scheme. Ms. Fuertes argues that the District Court erred in
    applying a 4-level enhancement for her aggravating role in the offense. Mr.
    Fuertes argues that the District Court erred in not applying a 2-level reduction for
    his mitigating role in the offense.
    5
    Similar to his argument on the intended loss amount, Mr. Fuertes also argues that we
    should retroactively apply the 2015 amendments to the Guidelines relating to sophisticated
    means. However, the District Court considered the language on sophisticated means in both the
    2014 and 2015 versions of the Guidelines and determined Mr. Fuertes qualified under either
    version. This was not clear error.
    20
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    Under § 3B1.1(a), a sentencing court may apply a 4-level enhancement if the
    defendant “was an organizer or leader of a criminal activity that involved five or
    more participants or was otherwise extensive.” And under § 3B1.2, a sentencing
    court may apply a 2-level reduction if the defendant was a “minor participant.” In
    assessing the defendant’s role in an offense, the District Court considers both “the
    defendant’s role in the relevant conduct for which []he has been held accountable
    at sentencing” and his “role as compared to that of other participants in [the]
    relevant conduct.” United States v. De Varon, 
    175 F.3d 930
    , 940 (11th Cir. 1999).
    The District Court’s determination of a defendant’s role in the offense is reviewed
    only for clear error. 
    Id. at 937
    .
    The District Court did not clearly err in enhancing Ms. Fuertes’s sentence as
    an “organizer or leader of a criminal activity that involved five or more participants
    or was otherwise extensive.” See USSG § 3B1.1(a) (2014). Ms. Fuertes argues
    both that the scheme was not “otherwise extensive” and that it did not involve five
    or more people. But she cannot show that either of those findings were in error, as
    she must in order to undermine her enhancement. In particular, the District Court
    did not err in finding that the fraud was “otherwise extensive” based on the number
    of patients, doctors, and billing companies involved. And while Ms. Fuertes
    argues that some of these actors did not knowingly participate in the fraud, in
    determining whether a scheme was otherwise extensive, “all persons involved
    21
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    during the course of the entire offense are to be considered, including outsiders
    who provide unknowing services.” United States v. Holland, 
    22 F.3d 1040
    , 1045
    (11th Cir. 1994) (quotation omitted).
    Neither did the District Court clearly err in declining to reduce Mr. Fuertes’s
    sentence as a “minor participant.” While the District Court acknowledged that Mr.
    Fuertes was less culpable than Ms. Fuertes, that did not mean that Mr. Fuertes was
    necessarily deserving of a minor role adjustment. The District Court found that
    Mr. Fuertes received a substantial part of the proceeds of the scheme, was named
    on several bank accounts, was a registered agent for some of the clinics and the
    Vice President at Gables, and was clearly involved in attempts to cover up the
    scheme. The District Court did not clearly err in finding this behavior did not
    make Mr. Fuertes less culpable than most other participants in the scheme. See De
    Varon, 
    175 F.3d at 944
    .
    D. PROCEDURAL AND SUBSTANTIVE REASONABLENESS
    Last, Ms. Fuertes argues that her sentence was not substantively reasonable.
    We review the reasonableness of a sentence for abuse of discretion. Gall v. United
    States, 
    552 U.S. 38
    , 41, 
    128 S. Ct. 586
    , 591 (2007). Reasonableness review is a
    two-step process. First, we review for procedural error, “such as miscalculating
    the advisory guidelines range, treating the guidelines as mandatory, failing to
    consider the 
    18 U.S.C. § 3553
    (a) factors, selecting a sentence based on clearly
    22
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    erroneous facts, or failing to adequately explain the chosen sentence.” United
    States v. Cubero, 
    754 F.3d 888
    , 892 (11th Cir. 2014). Second, we review whether
    the sentence was substantively unreasonable “under the totality of the
    circumstances and in light of the § 3553(a) factors.” Id. The party challenging the
    sentence bears the burden of showing it is unreasonable. Id. at 893.
    Ms. Fuertes’s claims of procedural error mirror her Guidelines claims that
    we have already addressed. As to substantive reasonableness, Ms. Fuertes was
    sentenced to 234-months imprisonment, which was in the middle of her guideline
    range. Ms. Fuertes argues this sentence was unreasonable because the court did
    not consider her family and employment history, and was longer than necessary to
    achieve the sentencing goals. But the District Court did consider all of those
    factors. Given the facts of Ms. Fuertes’s case, we are not “left with the definite
    and firm conviction that the district court committed a clear error of judgment” in
    setting Ms. Fuertes’s sentence. Cubero, 754 F.3d at 893 (quotation omitted).
    V. CONCLUSION
    We affirm both defendants’ convictions and sentences for healthcare fraud,
    conspiracy to commit healthcare fraud, obstructing a healthcare crime
    investigation, and aggravated identify theft.
    AFFIRMED.
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