Jessee Lee, III v. Safe-Dry Carpet and Upholstery ( 2021 )


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  •         USCA11 Case: 20-14275     Date Filed: 08/27/2021   Page: 1 of 15
    [DO NOT PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 20-14275
    Non-Argument Calendar
    ________________________
    D.C. Docket No. 2:19-cv-00661-ACA
    JESSE LEE, III,
    Plaintiff-Appellant,
    versus
    SAFE-DRY CARPET AND UPHOLSTERY,
    Defendant-Appellee.
    ________________________
    Appeal from the United States District Court
    for the Northern District of Alabama
    ________________________
    (August 27, 2021)
    Before WILSON, ROSENBAUM and JILL PRYOR, Circuit Judges.
    PER CURIAM:
    USCA11 Case: 20-14275            Date Filed: 08/27/2021    Page: 2 of 15
    Jesse Lee, III, appeals the district court’s order granting summary judgment
    in favor of Safe-Dry Carpet and Upholstery on his Title VII and 
    42 U.S.C. § 1981
    race discrimination claims. After careful review, we affirm.1
    I.        BACKGROUND
    The district court’s summary judgment order thoroughly recited the facts.
    We recount only those facts necessary to the disposition of Lee’s appeal,
    construing the record in the light most favorable to Lee. See infra Part II. Safe-
    Dry, a business with multiple locations across the southern United States, hired
    Lee, who is African American, as a technician in its Birmingham, Alabama office.
    Kevin Hendricks, who is white, was general manager of Safe-Dry’s Birmingham
    office and made the decision to hire Lee.
    For his second assignment, Safe-Dry asked Lee to clean Alvin Richardson’s
    couch. Richardson requested a reservice when Lee failed to remove an odor from
    his couch. Assistant manager Chad Donaldson approached Hendricks about
    Richardson’s reservice request and initiated a conversation about terminating Lee.
    Donaldson reported that Richardson had complained about Lee’s behavior, which
    Richardson later denied. Hendricks decided to terminate Lee, and Donaldson
    informed him of this decision. Donaldson, however, told Lee that Safe-Dry had to
    let him go due to lack of work. In total, Lee worked for Safe-Dry for twelve days.
    1
    Lee’s motion to file a reply brief out of time is GRANTED.
    2
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    The day after Lee was terminated, Safe-Dry dispatched Chris Ezekiel, one of
    its white technicians, to reservice Richardson’s couch. Reservice requests were
    common at Safe-Dry and, according to Hendricks, did not necessarily indicate poor
    performance by the technician. Indeed, Richardson would go on to request
    reservice two more times, and Ezekiel was not terminated as a result of the
    requests.
    Hendricks was responsible for interviewing, hiring, and firing technicians
    for the Birmingham office beginning in about July 2017, when he served as Sales
    Manager. He was promoted to General Manager in October 2017 and continued
    those duties. Hendricks hired Lee later that month.
    Safe-Dry routinely experienced high turnover among technicians, so
    Hendricks was consistently hiring and terminating workers. Due to the high
    turnover rate, the racial makeup of Birmingham technicians fluctuated. From
    October 2017 until the time he learned that Lee had complained of racial
    discrimination in 2019, half of the technicians Hendricks hired were African
    American.
    Looking specifically to the time of Lee’s brief tenure at Safe-Dry, turnover
    resulted in a change in the racial makeup of technicians in the Birmingham office.
    When Hendricks became General Manager in early October 2017, all five
    technicians in the Birmingham office were African American. By late October,
    3
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    when Lee was hired, three of the four technicians in the Birmingham office were
    African American. The three new technicians Hendricks hired after Lee all were
    white. By the end of November 2017, four of the five technicians in the
    Birmingham office were white.
    After the Equal Employment Opportunity Commission issued him a right-
    to-sue letter, Lee filed this action against Safe-Dry, alleging that he was terminated
    due to racial discrimination. Safe-Dry moved for summary judgment, arguing that
    it presented a legitimate, nondiscriminatory reason for terminating Lee and that it
    did not fire Lee because of his race. The district court granted that motion. The
    court concluded Safe-Dry provided a legitimate reason for Lee’s termination,
    Hendricks’s honest belief in Donaldson’s account of Lee’s poor performance. The
    district court further determined that Lee did not provide enough evidence to
    support the inference that Safe-Dry’s reason for his termination was pretextual.
    This is Lee’s appeal.
    II. STANDARD OF REVIEW
    We review de novo the district court’s grant of summary judgment, drawing
    all inferences and reviewing all evidence in the light most favorable to the non-
    moving party. Moton v. Cowart, 
    631 F.3d 1337
    , 1341 (11th Cir. 2011). Summary
    judgment is appropriate “if the movant shows that there is no genuine dispute as to
    any material fact and the movant is entitled to judgment as a matter of law.” Fed.
    4
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    R. Civ. P. 56(a). The moving party may meet this standard by demonstrating a
    lack of evidence supporting the essential elements of the non-moving party’s
    claims. Moton, 
    631 F.3d at 1341
    .
    III. ANALYSIS
    Lee argues that the district court erred in two respects by granting Safe-
    Dry’s motion for summary judgment. First, he argues that the district court
    erroneously concluded that Safe-Dry offered a legitimate, nondiscriminatory
    reason for Lee’s termination when it concluded that Hendricks relied in good faith
    on Donaldson’s information in making his decision. Second, Lee argues it was
    error for the court to conclude that Safe-Dry’s reasons were not pretext for racial
    discrimination. We disagree.
    Title VII of the Civil Rights Act of 1964 makes it unlawful for an employer
    “to discriminate against any individual with respect to his compensation, terms,
    conditions, or privileges of employment, because of such individual’s race.” 42
    U.S.C. § 2000e-2(a)(1). Section 1981 also provides a cause of action for
    termination based on race. 
    42 U.S.C. § 1981
    . “Both of these statutes have the
    same requirements of proof and use the same analytical framework, therefore we
    shall explicitly address the Title VII claim with the understanding that the analysis
    applies to the § 1981 claim as well.” Standard v. A.B.E.L. Servs., Inc., 
    161 F.3d 5
    USCA11 Case: 20-14275       Date Filed: 08/27/2021   Page: 6 of 15
    1318, 1330 (11th Cir. 1998), abrogated on other grounds by Burlington N. &
    Santa Fe Ry. Co. v. White, 
    548 U.S. 53
     (2006).
    Typically, we assess Title VII claims based on circumstantial evidence using
    the framework set forth in McDonnell Douglas Corp. v. Green. 
    411 U.S. 792
    ,
    802–05 (1973). The McDonnell Douglas burden-shifting framework places the
    burden of establishing a prima facie case of discrimination on the employee. See
    
    id. at 802
    ; Vessels v. Atlanta Indep. Sch. Sys., 
    408 F.3d 763
    , 767–68 (11th Cir.
    2005) (describing elements of “the familiar McDonnell Douglas framework”). An
    aggrieved employee may establish a prima facie case by showing that (1) he
    belongs to a protected class, (2) he was subjected to an adverse employment action,
    (3) his employer treated similarly situated employees outside his protected class
    more favorably, and (4) he was qualified to do the job. Holifield v. Reno, 
    115 F.3d 1555
    , 1562 (11th Cir. 1997). If the employee successfully makes this showing—
    and we assume Lee did, for purposes of this opinion—the burden shifts to the
    employer “to articulate some legitimate, nondiscriminatory reason” for the adverse
    action. McDonnell Douglas, 
    411 U.S. at 802
    . If an employer comes forward with
    such a reason, the employee may nonetheless prevail if he shows that the
    employer’s stated reason was a pretext for discriminatory animus. See 
    id. at 804
    .
    The McDonnell Douglas framework is not the only option for a plaintiff
    relying on circumstantial evidence to withstand a motion for summary judgment.
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    A triable issue of fact exists “if the record, viewed in the light most favorable to the
    plaintiff, presents a convincing mosaic of circumstantial evidence” from which a
    jury could infer that the decisionmaker intentionally discriminated against the
    plaintiff. Smith v. Lockheed-Martin Corp., 
    644 F.3d 1321
    , 1328 (11th Cir. 2011)
    (internal quotation marks omitted).
    With that background, we proceed to discuss Lee’s arguments, examining
    them primarily through the lens of McConnell Douglas, because that is primarily
    how Lee has framed them.
    A. Safe-Dry’s legitimate, nondiscriminatory reason for terminating Lee
    Lee argues that the district court erred in concluding that Safe-Dry offered a
    legitimate, nondiscriminatory reason for his termination, namely, Hendricks’s
    good-faith belief that Lee showed poor performance, work ethic, and attitude. We
    are unpersuaded by his challenge.
    The legitimate, nondiscriminatory reason offered by an employer for an
    action need not be one a judge or juror would act on or approve. Schoenfeld v.
    Babbitt, 
    168 F.3d 1257
    , 1269 (11th Cir. 1999). An employer must simply advance
    an explanation for its action that is not discriminatory in nature. 
    Id.
     An
    employer’s burden to articulate a nondiscriminatory reason is a burden of
    production, not of persuasion. Vessels, 
    408 F.3d at 769
    . This burden involves no
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    USCA11 Case: 20-14275      Date Filed: 08/27/2021   Page: 8 of 15
    credibility determination and is “exceedingly light.” 
    Id.
     at 769–70 (internal
    quotation marks omitted).
    An employer’s honest, good-faith belief that an employee violated its
    policies is a legitimate reason for termination even if the employer’s belief may
    have been mistaken or wrong. See Elrod v. Sears, Roebuck & Co., 
    939 F.2d 1466
    ,
    1470 (11th Cir. 1991). We may not scrutinize the validity of an employer’s belief;
    rather, we merely ask “whether this belief was the reason behind [the plaintiff’s]
    discharge.” 
    Id.
     If the decisionmaker “fired an employee because [he] honestly
    believed that the employee had violated a company policy, even if [he] was
    mistaken in such belief, the discharge is not ‘because of race.’” Smith v. Papp
    Clinic, P.A., 
    808 F.2d 1449
    , 1452–53 (11th Cir. 1987). The same logic applies to
    poor performance. See Moore v. Sears, Roebuck & Co., 
    683 F.2d 1321
    , 1323 n.4
    (11th Cir. 1982) (“[F]or an employer to prevail, the jury need not determine that
    the employer was correct in its assessment of the employee’s performance; it need
    only determine that the defendant in good faith believed the plaintiff’s performance
    to be unsatisfactory[.]”).
    The district court correctly determined that Safe-Dry discharged its light
    burden. The record reflects that Hendricks terminated Lee based on information
    Donaldson provided to him. Donaldson reported to Hendricks that Lee failed to
    service Richardson’s couch properly and showed a bad attitude on the job.
    8
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    Hendricks never spoke to Richardson or Lee directly. And, when Hendricks
    terminated Lee, Hendricks was unaware that Richardson would eventually request
    a third and then a fourth reservice visit. Hendricks “spoke with Chad [Donaldson],
    and that was it.” Doc. 49-6 at 24. 2 Hendricks concluded, based on Donaldson’s
    report, that Lee did poor quality work, had a bad work ethic, and showed a
    negative attitude. Hendricks’s good faith belief in Donaldson’s account of Lee’s
    performance, even if that account was mistaken, constitutes a legitimate,
    nondiscriminatory reason for terminating Lee.
    Lee resists this conclusion. He argues that Safe-Dry produced no actual
    evidence of a legitimate reason because Hendricks admittedly had no personal
    knowledge of the purported reasons for terminating him, Hendricks never observed
    any behavior by Lee that warranted termination, and Donaldson provided no
    testimony in this case. He also argues that Safe-Dry “offer[ed] no documents that
    prove the articulated reason” for his termination. Appellant’s Br. at 22. Our
    precedent does not require evidence that the employee actually engaged in conduct
    like poor performance warranting termination, however; rather, it requires only
    evidence of the decisionmaker’s good faith belief that the employee engaged in
    such conduct. See Moore, 
    683 F.2d at
    1323 n.4. Hendricks’s testimony supplied
    2
    “Doc.” numbers refer to the district court’s docket entries.
    9
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    that evidence and satisfied Safe-Dry’s light burden to establish a legitimate reason
    for his termination. 3 See Vessels, 
    408 F.3d at
    769–70.
    B. Lee’s failure to show pretext
    Lee also argues that the district court erred in concluding that he failed to
    show Safe-Dry’s reasons for his termination were pretext for racial discrimination.
    To show pretext, a plaintiff must show “both that the [employer’s] reason was
    false, and that discrimination was the real reason.” St. Mary’s Honor Ctr. v. Hicks,
    
    509 U.S. 502
    , 515 (1993) (emphasis in original). In asserting pretext, a plaintiff
    cannot merely make conclusory allegations and assertions but must present
    specific facts. Bryant v. Jones, 
    575 F.3d 1281
    , 1308 (11th Cir. 2009).
    Even assuming the record supports Lee’s contention that Safe-Dry did not
    terminate him because Hendricks believed him to be a poor technician, Lee has
    failed to satisfy his burden in demonstrating pretext because the record contains
    insufficient evidence from which a finder of fact could infer that the real reason for
    3
    We also reject Lee’s contention that the district court erred in relying on Safe-Dry’s
    argument that Hendricks had an honest belief that the reasons for terminating Lee were true. Lee
    asserts that Safe-Dry raised this argument for the first time in its reply brief in support of
    summary judgment, and that by not permitting him to respond the district court deprived him of
    an opportunity to rebut Safe-Dry’s new argument. But Safe-Dry’s arguments were not new. In
    its motion for summary judgment, Safe-Dry acknowledged that Hendricks had no personal
    interaction with Lee and “d[id] not remember the specifics but relied upon information provided
    to him.” Doc. 44 at 5. Safe-Dry explained that Hendricks terminated Lee “based on information
    provided to him by a Safe-Dry employee regarding Mr. Lee’s lack of work quality, lack of work
    ethic[,] and his overall negative attitude as a technician.” Id. at 6. Although Safe-Dry did not
    use the words “honest belief” or “good faith belief” in its brief, it adequately conveyed that Lee’s
    termination was based on information Hendricks believed to be true but of which he had no
    firsthand knowledge.
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    his termination was because he is African American. See Flowers v. Troup
    County, Ga., Sch. Dist., 
    803 F.3d 1327
    , 1337–38 (11th Cir. 2015); See Vessels, 
    408 F.3d at 771
    .
    In Flowers, we granted that evidence contradicting an employer’s proffered
    legitimate, nondiscriminatory reason “is highly suggestive of pretext” but
    explained that the contradiction, alone, was insufficient to permit a plaintiff to
    survive a motion for summary judgment. Flowers, 803 F.3d at 1339. “Allowing
    the plaintiff to survive summary judgment would be inappropriate, for example, if
    the record conclusively revealed some other, nondiscriminatory reason” for the
    plaintiff’s termination. Id. (internal quotation marks omitted). Here, both Safe-
    Dry’s proffered reason and the reason Lee was given at the time of his termination
    were nondiscriminatory. So the existence of contradictory reasons for his
    termination, alone, does not get him over the summary judgment hump. Nothing
    else in the record gets Lee there.
    In Flowers we explained that a plaintiff may provide evidence of pretext via
    comparators “whose more-favorable treatment could support a reasonable jury’s
    inference that the [defendant’s] decision to fire [the plaintiff] was pretext for race
    discrimination.” Id. But the Court cautioned that the comparator’s alleged
    conduct must be “nearly identical to the plaintiff’s” to prevent courts from second-
    guessing employers’ decisions. Id. at 1340 (internal quotation marks omitted).
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    Lee argues that he can demonstrate that Safe-Dry acted in a racially
    discriminatory fashion for three reasons. First, Lee suggests that Ezekiel is a valid
    comparator because he is a white technician who was not terminated after failing to
    clean Richardson’s couch. Second, Lee states that Ezekiel was assigned more jobs
    than Lee even though they started around the same time. Third, Lee alleges that
    changes to the racial makeup of the technicians in the Birmingham office under
    Hendricks’s management show a pattern and practice of discrimination. These
    arguments fail.
    Lee contends that Safe-Dry’s treatment of Ezekiel, a white technician, shows
    disparate treatment by race. Ezekiel also serviced Richardson’s couch, only days
    after Lee. Ezekiel ultimately serviced the couch three times and still failed to
    remove the odor. However, as Flowers indicates, Ezekiel is not sufficiently similar
    in position to Lee to demonstrate disparate treatment by race. The crux of Safe-
    Dry’s argument is not that Lee actually performed poorly but that Hendricks
    believed he did based on Donaldson’s comments. There is no indication in the
    record that Donaldson also complained to Hendricks about Ezekiel’s performance.
    This renders them dissimilar for purposes of a comparator analysis, far from the
    match demanded by Flowers. Further, at the time that Lee was terminated,
    Hendricks did not know that the couch would prompt not just one, but additional
    reservice requests, and ultimately prove impossible to clean. To use Ezekiel to
    12
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    assess Lee’s claim would be tantamount to “confusing apples with oranges.”
    Flowers, 803 F.3d at 1340 (internal quotation marks omitted).
    Second, Lee suggests that Safe-Dry assigned him fewer jobs on account of
    his race. Lee indicates that Ezekiel, who was hired only one week before Lee, was
    assigned 12 jobs to Lee’s three during their respective first weeks. Safe-Dry notes
    that Lee’s truck was broken during part of the time that he was employed, limiting
    the number of jobs he could complete. Under Flowers, Lee’s broken truck renders
    him sufficiently dissimilar to Ezekiel to make the comparator analysis
    inappropriate. Safe-Dry also points out in its records that the number of jobs
    assigned to each technician routinely varies from week to week according to
    factors such as location, size of job, and state of the technician’s vehicle. The
    record does not suggest a larger pattern of allotting fewer jobs to African American
    technicians as would be needed to show a location-wide practice of discrimination
    in assignments.
    Third, Lee proposes that changes to the aggregate number of African
    American technicians in the Birmingham office under Hendricks’s supervision
    demonstrate a pattern of racial discrimination against African American job
    applicants and employees. He highlights the facts that earlier in the same month
    that Lee was hired the Birmingham office employed only African American
    technicians, but by the end of the month when Lee was terminated, the location
    13
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    had transitioned to four white employees and only one African American
    technician. Plus, he points out, the next three hires after Lee all were white.
    Viewed in isolation, these statistics may seem suggestive of pretext. In view of
    “all of the surrounding facts and circumstances,” however, Lee has not met his
    burden. Int’l Bhd. of Teamsters v. United States, 
    431 U.S. 324
    , 340 (1977).
    Turnover indisputably was high at Safe-Dry, and so fluctuations in the racial
    makeup of technicians in a brief snapshot of time are of little probative value.
    Looking at Hendricks’s tenure overall, there is no indication of racial disparity in
    hiring. Moreover, Lee offered no information concerning the racial makeup of
    Safe-Dry job applicants, so we cannot surmise whether the candidates whom
    Hendricks selected evidenced a preference for white over African American hires.
    Nor did Lee provide any evidence as to the circumstances of other African
    American technicians leaving Safe-Dry, so we do not know whether Hendricks
    was terminating them or they were leaving of their own accord. Given these
    observations, we are unconvinced that the statistics in the record are suggestive of
    pretext.
    Lee has failed to demonstrate the existence of a genuine issue of material
    fact as to whether Safe-Dry’s proffered reason for his termination was pretext for
    racial discrimination.
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    C. No Convincing Mosaic
    A plaintiff “will always survive summary judgment if he presents
    circumstantial evidence that creates a triable issue concerning the employer’s
    discriminatory intent,” whether or not he satisfies the McDonnell Douglas
    framework. Smith, 
    644 F.3d at 1328
    . Lee argues that “the evidence offered by
    safe-Dry demonstrates a pattern over eight weeks in which their workforce in
    Birmingham went from five African American technicians to only one” and posits
    that Hendricks was the cause. Appellant Br. at 41. He asserts that this evidence,
    plus “the wealth of additional evidence of pretext,” satisfies Smith’s “convincing
    mosaic” standard. Id. at 42. For the same reasons we have articulated, however,
    the record does not contain circumstantial evidence that creates a triable issue
    regarding whether Safe-Dry actually terminated Lee because of his race.
    IV. CONCLUSION
    For the foregoing reasons, we affirm the district court’s order granting
    summary judgment in favor of Safe-Dry.
    AFFIRMED.
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