Mary Godwin v. Wellstar Health Systems, Inc. , 615 F. App'x 518 ( 2015 )


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  •                 Case: 14-11637       Date Filed: 06/17/2015       Page: 1 of 30
    [DO NOT PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 14-11637
    ________________________
    D.C. Docket No. 1:12-cv-03752-WSD
    MARY GODWIN,
    Plaintiff-Appellant,
    versus
    WELLSTAR HEALTH SYSTEM, INC.,
    Defendant-Appellee.
    ________________________
    Appeal from the United States District Court
    for the Northern District of Georgia
    ________________________
    (June 17, 2015)
    Before HULL, ANDERSON and FARRIS, * Circuit Judges.
    PER CURIAM:
    In this employment lawsuit, Plaintiff Mary Godwin (“Godwin”) appeals the
    district court’s order granting summary judgment in favor of her employer,
    *
    Honorable Jerome Farris, United States Circuit Judge for the Ninth Circuit, sitting by
    designation.
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    WellStar Health System, Inc. (“WellStar”) on her age discrimination, disability
    discrimination, and retaliation claims.
    Godwin’s age discrimination and retaliation claims stem from her firing by
    WellStar. Godwin’s disability discrimination claim arises from WellStar’s alleged
    failure to accommodate Godwin’s disability.
    After a review of the record and the parties’ briefs, and with the benefit of
    oral argument, we reverse the grant of summary judgment in favor of WellStar on
    Godwin’s age discrimination claim but affirm as to all the other claims.
    I. FACTUAL BACKGROUND
    In this summary-judgment posture, we review the facts in the light most
    favorable to Godwin.
    1 A. 1999
    –March 2010: Godwin’s Employment History with WellStar
    Godwin began working for WellStar in 1999, when she was approximately
    51 years old. 2 WellStar hired Godwin as an order puller in the company’s
    distribution center. As an order puller, Godwin was required to identify the
    product that was to be distributed, put it in a box, and label it. She eventually
    became the lead order puller at the distribution center.
    1
    We conclude that Godwin has not shown reversible error in the district court’s grant of
    summary judgment on her disability and two retaliation claims. In this opinion, we focus on the
    record evidence regarding her age discrimination claim.
    2
    Godwin was born in 1948.
    2
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    By 2003, Godwin was promoted to the position of “buyer” in the
    distribution center. As a buyer, Godwin processed orders through WellStar’s
    computer programs, and she was responsible for part of the process by which order
    pullers received their orders. For approximately six years, Godwin remained a
    buyer in the distribution center.
    From 2003 through 2007, Godwin received mixed performance reviews for
    her work as a buyer. Her reviews generally indicated that she met expectations in
    most categories, but that she needed improvement or failed to meet expectations in
    other categories.
    At some point in 2007 or 2008, Godwin was transferred to the purchasing
    department to replace an individual who was sick. She retained the position of
    buyer while in the purchasing department.
    As a buyer in the purchasing department, Godwin was responsible for
    ordering products that went directly to the hospitals and other facilities within the
    WellStar system. Godwin worked directly with certain WellStar departments;
    employees in those departments placed requisition orders in WellStar’s computer
    system, and Godwin was responsible for reviewing those orders. Once she
    reviewed those orders, Godwin was tasked with creating purchase orders to
    execute the transaction with the vendor supplying the requested product. Errors
    can occur in this process if the buyer enters the information into the purchase order
    3
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    incorrectly, which can lead to no product being ordered, the incorrect product
    being ordered, or the correct product being ordered in the wrong quantity or at the
    wrong price. Godwin also was responsible for confirming that the vendor was able
    to supply the product within the necessary timeframe, and confirming that
    WellStar actually received the correct quantity of the product ordered.
    From the time Godwin was transferred to the purchasing department through
    March of 2010, Godwin continued to receive mixed performance reviews, which
    indicated that her performance hovered around meeting expectations.
    On March 1, 2009, Anthony Trupiano began working for WellStar as a vice
    president. Trupiano was tasked with improving the overall performance of the
    areas under his supervision, including the purchasing department.
    As part of his efforts to increase the performance of the purchasing
    department, Trupiano created a new position of Director of Purchasing and
    Contracts. In September or October of 2009, Trupiano hired Ken Tifft for this new
    position.
    About this time, Godwin received a performance evaluation covering the
    period from July 1, 2008 to June 30, 2009. The evaluation, which Tifft personally
    observed, indicated that Godwin was generally failing to meet expectations.
    Godwin’s direct supervisor, who conducted the performance evaluation, resigned
    4
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    shortly thereafter. From that point through April 2010, Godwin reported directly
    to Tifft.
    Tifft did not feel that Godwin’s former supervisor had adequate
    documentation to justify rating Godwin as failing to meet expectations, so he
    approved a three-percent merit increase for Godwin just one month later, in
    November 2009. Indeed, Tifft thought that Godwin was “was not evaluated fairly
    or correctly” and thought that she was meeting expectations as of April 2010.
    Kristen Betts, WellStar’s director of human resources, conveyed Tifft’s thoughts in
    an e-mail. The e-mail stated, in relevant part:
    [Tifft] is concerned about Mary Godwin specifically. … Based on
    what [Tifft] has seen and knows about [Godwin’s] performance over
    the last few months, he feels that she is not at that level [of not
    meeting expectations], and in fact she is meeting expectations, and
    that she was not evaluated fairly or correctly by Chris and previous
    management.
    In addition, one of Tifft’s goals was to increase the responsibilities of
    WellStar’s buyers to align better with the company’s official description of the
    position of buyer. As part of this process, Tifft sought to have WellStar’s buyers
    focus on higher-level tasks, including seeking out opportunities to achieve cost
    savings for WellStar. During his review of WellStar’s buyers, Tifft discovered that
    Godwin was being paid at a lower hourly rate than other buyers and thus approved
    a raise for Godwin from $13.92 per hour to $18.51 per hour.
    5
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    In March of 2010, Tifft conducted a mid-year performance review of
    Godwin. Tifft rated Godwin’s overall performance as slightly below meeting
    expectations. Tifft expected Godwin to respond to the concerns that he raised
    about her performance in the evaluation. Within about a month, Tifft had seen
    some evidence of her efforts in that regard, and he felt that it was fair to say at that
    point that Godwin was meeting expectations.
    B.    April 2010: Cherise Brown Becomes Godwin’s Supervisor
    In April 2010, WellStar hired Cherise Brown as the purchasing department
    manager. In that role, Brown replaced Tifft as Godwin’s direct manager. At that
    time, Tifft thought Godwin was meeting expectations.
    Brown was tasked with improving the performance of employees in the
    purchasing department and building their skill sets so they would be able to
    complete more robust tasks, which were set forth in their job descriptions. Brown
    was a very demanding manager, and her management style was different from the
    styles of Godwin’s previous managers.
    C.    September 2010-December 2010: Brown Places Godwin on First PIP
    On September 8, 2010, about five months after arriving at WellStar, Brown
    placed Godwin on a 90-day performance improvement plan (a “PIP”). The PIP
    identified several deficiencies in Godwin’s performance, including (1) making
    errors on purchase orders, (2) engaging in little or no follow-up with internal
    6
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    customers, and (3) taking too many breaks. Godwin, however, disputes that she
    made more purchase order errors than other buyers.
    On October 8, 2010, Brown presented Godwin with a 30-day follow-up to
    the PIP. The 30-day follow-up noted (1) that the frequency of Godwin’s breaks
    had decreased; (2) that, although Godwin had improved her rate of escalating
    sensitive issues, mistakes with key customers continued to occur; and (3) that
    Godwin’s customer complaints were high, and issues were going unaddressed or
    unresolved.
    On November 8, 2010, Brown presented Godwin with a 60-day follow-up to
    the PIP. The 60-day follow-up noted (1) that Brown continued to have concerns
    about Godwin’s communication and prompt escalation of important matters; (2)
    that Godwin must continue to focus on “understanding current processes and
    communicating directly with customers[,] specifically on the vendor certification
    process”; (3) that Godwin had maintained a lower frequency of breaks; and (4) that
    “[t]he next 30 days will be critical to determining if [Godwin] will complete the
    PIP in good standing.”
    Although Brown had indicated in the 60-day follow-up that the ensuing 30
    days would be critical, she never completed a 90-day follow-up in December of
    2010. Instead, Brown decided to reserve any discussion until Godwin’s mid-year
    evaluation.
    7
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    D.     January 2011-February 2011: Brown Evaluates Godwin and Places Her
    on Second PIP
    In January or February 2011, Brown completed Godwin’s mid-year
    evaluation. In this evaluation, Godwin received an overall rating of 2.63 out of
    5.00, which reflected that she was not meeting expectations. However, Brown
    stated that Godwin had “a willingness to correct poor performance.”
    On February 22, 2011, Brown placed Godwin on a second PIP.3 In this
    second PIP, Brown stated that Godwin’s performance suffered from the following
    deficiencies: (1) errors on purchase orders, including incorrect prices, missing
    notes, and errors in quantity; (2) the absence of any savings reported; (3) the lack
    of participation on work teams; (4) excessive time away from her desk; and (5)
    excessive personal use of the internet.
    E.     March 2011-May 2011: Brown Performs Follow-ups on Second PIP and
    Godwin Complaints to HR
    On March 28, 2011, Godwin received a 30-day follow-up to the February
    2011 PIP. In that 30-day follow-up, Brown stated (1) that Godwin’s errors with
    purchase orders continued and reflected a lack of attention to detail; (2) that basic
    procedures were not being followed; (3) that Godwin had not reported any cost
    3
    Although WellStar contends that Brown merely extended the earlier PIP for another 90
    days, Godwin asserts that the first PIP expired after 90 days. At this summary-judgment stage,
    we resolve this disputed factual matter in favor of Godwin.
    8
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    savings; and (4) that a work team that Godwin led 4 had not taken certain actions.
    However, Brown did note in that 30-day follow-up that Godwin’s personal use of
    the internet had decreased. Furthermore, that 30-day follow-up did not mention
    the earlier concern about Godwin’s alleged excessive time away from her desk,
    which would have been documented if it had continued to be problem.
    One day later, on March 29, 2011, Godwin spoke with Betts, the director of
    human resources. Godwin told Betts that Brown made several ageist comments.
    Those comments included (1) that, at Godwin’s age, she should be home with her
    husband; (2) that Godwin should have planned for certain expenses when she was
    young; (3) that Godwin was not capable of “mentally understanding” her job; and
    (4) that Godwin should probably be home with her husband because he was ill.5 In
    response, Betts told Godwin that she should tease Brown, who was about 37 years
    old at the time, about her young age.6 WellStar’s human resources department did
    not investigate Godwin’s complaint.
    4
    Godwin led the blood project product improvement team, which was tasked with
    looking for opportunities to save money from the blood products WellStar purchased from the
    American Red Cross.
    5
    Godwin’s husband had a serious illness in 2010 and 2011. Godwin arranged to work
    from 5:00 a.m. to 3:00 p.m. during this time, as someone stayed with her husband until 3:00 p.m.
    while she was at work.
    In addition, from at least 2010 through 2011, Godwin herself suffered from rheumatoid
    arthritis, osteoporosis, and fibromyalgia.
    6
    Betts denies that Godwin made any complaints about age discrimination at this March
    29, 2011 meeting. Rather, Betts asserts that the discussion was around Godwin’s concerns that
    9
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    On May 4, 2011, Godwin received a 60-day follow-up to the February 2011
    PIP. In that 60-day follow-up, Brown stated (1) that errors with Godwin’s
    purchase orders continued to be found and “strongly indicate no attention to
    detail”; (2) that Godwin failed to adhere to basic purchase-order procedures; (3)
    that Godwin had produced “[v]ery little savings”—only $2,600 out of a $35,000
    goal; and (4) that the team Godwin led lacked leadership, as demonstrated by the
    fact that a meeting had been cancelled “due to insufficient communication and
    insufficient stakeholder participation.” Godwin, however, disputes that her
    performance actually reflected the alleged deficiencies. Brown did not make any
    notes about the previously identified concerns about Godwin’s time away from her
    desk or use of the internet, and WellStar concedes that Brown would have
    documented these issues if they had continued to be problems.
    During this meeting, Brown also informed Godwin that she would not be
    getting credit for savings produced by a project Godwin had been working on and
    that Brown decided another employee would receive the savings credit. The
    employee who received the savings credit told Godwin that Brown made that
    decision because Brown was trying to sabotage Godwin.
    Later that day, after she received the 60-day follow-up to her PIP, Godwin
    met with Assistant Vice President of Human Resources Mary Louise Tavernaro
    she was not meeting Brown’s expectations. However, we resolve this factual dispute in
    Godwin’s favor at this summary-judgment stage.
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    and complained about Brown making comments about her age. 7 Tavernaro told
    Godwin to take the next two days off and that human resources would investigate
    the situation.
    On May 9, 2011, Godwin met with Tavernaro and Betts, who was on
    vacation the day Godwin first reported Brown’s comments to Tavernaro. During
    the meeting, which lasted more than an hour, Godwin told Tavernaro and Betts that
    Brown had made several specific comments about Godwin’s age. Specifically,
    Godwin informed Tavernaro and Betts that Brown (1) asked Godwin how old she
    was, to which Godwin responded that she was 63; (2) said, after learning Godwin’s
    age, “I would think at your age you would want to be home with your husband”;
    and (3) asked Godwin why she didn’t plan to avoid working at her age.
    Godwin also complained to Tavernaro and Betts of Brown’s allegedly unfair
    treatment, and of Brown’s directives that prevented Godwin from walking around
    when needed. Godwin stated that three co-workers—Lynn Bryant, Tim Sullivan,
    and June Carpenter—could attest that Brown was discriminating against Godwin
    due to her age.
    Furthermore, Godwin told Tavernaro and Betts that she worked on a project
    that achieved cost savings, but the savings were attributed to a younger employee.
    7
    The record does not include the specific comments about which Godwin complained on
    May 4, 2011.
    11
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    Tavernaro and Betts told Godwin not to return to work and to take off the next
    week so that they would have time to complete the investigation. 8
    On the same day Tavernaro and Betts interviewed Godwin, Brown
    concluded that Godwin should be fired. Brown created a form entitled
    “Performance Summary,” which is not a standard WellStar form, and
    recommended terminating Godwin’s employment. Brown made this
    recommendation even though Godwin’s PIP was not scheduled to conclude for
    several more weeks. When she made this recommendation, Brown already knew
    that Godwin had made an age discrimination complaint about her to human
    resources because Tifft had informed Brown of the complaint.
    On May 12, 2011, Betts interviewed Brown. In that interview, Brown
    admitted that she asked Godwin her age and asked Godwin why she was working
    “past retirement age.” Brown also admitted telling Godwin that, in light of
    Godwin’s age, Godwin would want to be home taking care of her husband. Brown
    told Betts that she was trying to give Godwin “options.”
    Tavernaro and Betts then conducted interviews of a number of WellStar
    employees, including Bryant and Carpenter.
    On May 20, 2011, Betts interviewed Lynn Bryant, who was a contract
    analyst in the purchasing department. Betts’s notes of the interview indicate that
    8
    Godwin was paid for the days she was told not to return to work.
    12
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    Bryant described gossip in the department about Brown targeting “long term
    employees” like Godwin. Bryant also told Betts that she thought Brown was
    targeting Godwin. However, Bryant said that she had never heard any manager
    refer to anyone as old or unable to learn new concepts. Bryant said that Godwin
    often came to her for help, but that Brown and Tifft had instructed her to stop
    helping Godwin because it was impacting the work they needed Bryant to
    complete. Bryant described Brown as a “bulldog” and said she did what she could
    to avoid working with Brown.
    Three days later, on May 23, 2011, Betts interviewed Carpenter, who was a
    buyer in the purchasing department. Betts’s notes of the interview indicate that
    Carpenter said that things had changed dramatically in the past year since Brown
    was hired as manager. Betts noted that Carpenter said she never heard Brown say
    anything about age but thought Brown was trying to get rid of Carpenter because
    of her age. 9
    On May 23, 2011, WellStar’s human resources department concluded the
    investigation. Based on her interviews and investigations, Betts concluded that she
    could not “corroborate Godwin’s allegation that Brown was discriminating against
    her or harassing her because of her age.” Instead, Betts concluded that “Brown
    asked the question about Godwin’s age only as part of a personal conversation that
    9
    Brown later involuntarily transferred Carpenter out of the purchasing department.
    13
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    Godwin had initiated and with the genuine goal of being able to provide Godwin
    with advice as a friend on how to address the situation she was facing.” However,
    Betts stated, after Brown asked the question, “she realized that, as Godwin’s
    manager, she should not have engaged in that conversation because it could be
    misconstrued.” Betts told Godwin that WellStar did not find any age
    discrimination.
    In the weeks after Betts concluded her investigation, she had discussions
    with Brown about the next steps with respect to Godwin’s employment.
    F.    June 2011: WellStar Terminates Godwin’s Employment
    When Godwin returned to work, she was nearing the end of her second 90-
    day PIP. Prior to returning to work, Godwin was not issued any written discipline
    under WellStar’s progressive discipline plan, which is distinct from the company’s
    PIPs. Betts recommended that Brown document the status of Godwin’s alleged
    deficiencies in a progressive discipline format.
    On approximately June 1, 2011, Tifft—Godwin’s direct supervisor prior to
    Brown’s arrival and Brown’s direct supervisor at the time—went on medical leave.
    Prior to going on leave, Tifft talked with Brown about the next steps involved in
    Godwin’s PIP. Tifft reviewed the errors Brown identified with Godwin’s purchase
    orders and agreed that the number and consistency of errors warranted her being
    placed on a PIP. Tifft knew it was possible Godwin’s employment would be
    14
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    terminated while he was on leave. Godwin testified that Tifft said Brown “better
    not” terminate Godwin before he returned from leave. 10
    On June 3, 2011, Brown issued a “First Notice and Warning that additional
    infraction[s] may lead to Final Notice, Suspension or Discharge” (the “June 2011
    First Notice”). In the June 2011 First Notice, Brown wrote that Godwin continued
    to make the errors identified in her PIPs. The June 2011 First Notice read, as
    follows:
    [Godwin] is currently on a [second] consecutive Performance
    Improvement Plan. Two PIP updates have been provided on the FY
    2011 Plan (3/28/11 & 5/4/11). At each update [Godwin] has been
    presented with data illustrating the various errors on Purchase Orders
    she issues. The errors continue to occur. This counseling report
    formally reflects that [Godwin] has been informed of the continued
    errors.
    On June 17, 2011, Brown created another non-standard “Performance
    Summary” document, in which she again recommended that WellStar terminate
    Godwin. In the document, Brown stated that Godwin “had a defensive posture
    when [others were] attempting to counsel [her] on performance.” This was
    inconsistent with Brown’s earlier observation in her mid-year evaluation that
    Godwin had “a willingness to correct poor performance.”
    While Tifft was out, Trupiano had weekly meetings with Brown to discuss
    the operations of the purchasing department and the performance of the employees
    10
    Tifft does not recall making that statement.
    15
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    in that department, including Godwin. Brown recommended that WellStar
    terminate Godwin’s employment. At this time, Trupiano was aware of the
    comments Brown made about Godwin’s age, Godwin’s complaint against Brown,
    and the investigation made into the complaint. However, Trupiano was not
    working directly with Godwin.
    Trupiano was aware that Godwin had received multiple PIPs and knew that
    Godwin’s former supervisor believed Godwin’s performance failed to meet
    expectations. Trupiano also claims to have received complaints about Godwin’s
    performance. When Trupiano and Brown discussed terminating Godwin’s
    employment, Trupiano reviewed a number of Godwin’s purchase orders to confirm
    that the problems were ongoing within the past couple of weeks and occurring at
    an unacceptable frequency.
    However, Trupiano testified that all of the information he reviewed
    regarding Godwin’s termination (including the purchase orders) came from Brown
    and that he did not conduct an independent investigation to verify that the
    information was complete or accurate.11 When asked whether he would have
    terminated Godwin’s employment in the absence of Brown’s recommendation,
    Trupiano testified, “Would I have terminated her on my own? She was not a direct
    11
    The relevant portion of Trupiano’s deposition transcript reads, in full:
    Q     So you did not actually conduct an independent investigation to verify the
    completeness or accuracy of the information that Ms. Brown was giving you
    concerning Mary Godwin, did you?
    A     I did not.
    16
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    report, and I would not have.”12 Brown, who admitted that buyers regularly made
    errors in purchase orders, did not know whether Godwin made more errors than
    other buyers. Likewise, Brown did not provide Trupiano with information
    regarding purchase order errors for any other buyer, and Trupiano did not know
    how Godwin’s rate of errors compared to other buyers.
    The record does not contain copies of Godwin’s purchase orders that Brown
    selected and gave to Trupiano or even how many orders were shown. In the light
    most favorable to Godwin, there was no independent investigation by Trupiano
    regarding Godwin’s error rate or how it compared to other employees who were
    buyers.
    Eventually, Trupiano informed Betts that he and Brown wanted to move
    forward with terminating Godwin’s employment due to her ongoing performance
    problems. Betts did not object to the decision.
    Brown called Tifft, who was still out on medical leave, and told him that
    WellStar was moving forward with the termination of Godwin’s employment.
    12
    The relevant portion of Trupiano’s deposition transcript reads, in full:
    Q     If Cherise Brown hadn’t come to you and recommended Ms. Godwin’s
    termination, would you have terminated her?
    A     If you’re asking if I support the termination, I would have, yes.
    Q     That’s not what I’m saying.
    A     Okay. What are you asking?
    Q     I’m asking you a “but for” question. If Cherise Brown had not come to
    you and recommended Ms. Godwin’s termination, would you have
    approved her termination or would you have terminated her on your own?
    A     Would I have approved? Yes. Would I have terminated her on my own?
    She was not a direct report, and I would not have.
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    Tifft said he “wasn’t in much shape to say anything” and did not do any
    independent investigation to determine if Godwin’s performance at the time of her
    termination was subpar.
    On June 22, 2011, Brown informed Godwin that her employment was
    terminated. WellStar replaced Godwin by hiring Bart Weddington, a male in his
    twenties.
    II. PROCEDURAL BACKGROUND
    On October 26, 2012, Godwin filed a four-count complaint against WellStar,
    alleging age discrimination in violation of the Age Discrimination in Employment
    Act (the “ADEA”), 
    29 U.S.C. §§ 621
    –634 (“Count I”); retaliation in violation of
    the ADEA (“Count II”); discrimination based on a failure to accommodate in
    violation of the Americans with Disabilities Act (the “ADA”), 
    42 U.S.C. §§ 12101
    –12213 (“Count III”); and retaliation in violation of the ADA (“Count
    IV”). Godwin sought, inter alia, back pay and benefits, reinstatement or front pay,
    liquidated damages under the ADEA, and compensatory and punitive damages
    under the ADA.
    After WellStar answered, Godwin deposed seven WellStar employees,
    including Brown and Trupiano.
    On July 29, 2013, WellStar filed a motion for summary judgment. In its
    motion, WellStar conceded that Godwin established a prima facie case on her age
    18
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    discrimination claim but argued that its evidence established “a legitimate non-
    discriminatory reason for the adverse employment action.” WellStar also argued
    that Godwin failed to provide sufficient evidence to show that its non-
    discriminatory reason was pretext for age discrimination.
    On August 22, 2013, Godwin filed a response in opposition to WellStar’s
    motion for summary judgment. Godwin attached to her response an exhibit from
    her co-worker, Lynn Bryant. Bryant reviewed purchase orders by Godwin and
    four other buyers, and she concluded that all five had similar error rates. Three of
    the other four remained as employees at WellStar through August 22, 2013.
    In a March 27, 2014 order, the district court granted WellStar’s motion for
    summary judgment on all counts of Godwin’s complaint. Godwin timely
    appealed.
    III. STANDARD OF REVIEW
    We review de novo a district court’s decision to grant or deny summary
    judgment. Moton v. Cowart, 
    631 F.3d 1337
    , 1341 (11th Cir. 2011). We review
    the facts in the light most favorable to the non-moving party and draw all
    reasonable inferences in that party’s favor. Crawford v. Carroll, 
    529 F.3d 961
    , 964
    (11th Cir. 2008). “Summary judgment is appropriate only if ‘the movant shows
    that there is no genuine dispute as to any material fact and the movant is entitled to
    judgment as a matter of law.’” Moton, 
    631 F.3d at 1341
     (quoting Fed. R. Civ. P.
    19
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    56(a)). “The moving party may meet its burden to show that there are no genuine
    issues of material fact by demonstrating that there is a lack of evidence to support
    the essential elements that the non-moving party must prove at trial.” 
    Id.
    To survive a motion for summary judgment, the non-moving party must
    offer more than a “mere scintilla of evidence.” Brooks v. Cnty. Comm’n of
    Jefferson Cnty., Ala., 
    446 F.3d 1160
    , 1162 (11th Cir. 2006) (quotation marks
    omitted). Rather, “there must be enough of a showing that the jury could
    reasonably find for that party.” 
    Id.
     (quotation marks omitted).
    IV. THE ADEA
    On appeal, Godwin points to substantial evidence of Brown’s age-based
    animus. Under the cat’s paw doctrine, Godwin contends that her evidence created
    genuine issues of material fact (1) as to whether Trupiano merely rubberstamped
    Brown’s termination recommendation or conducted an independent investigation
    before terminating Godwin, and (2) as to whether Brown’s recommendation was
    the but-for cause (that is, the determinative cause or determinative influence) in
    Trupiano’s firing of Godwin. See Sims v. MVM, Inc., 
    704 F.3d 1327
    , 1335–36
    (11th Cir. 2013).
    A.    General Principles
    “The ADEA prohibits employers from discharging an employee who is at
    least 40 years of age because of that employee’s age.” 
    Id.
     at 1331 (citing 29
    20
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    30 U.S.C. §§ 623
    (a)(1), 631(a)). The language “because of” in the ADEA statute
    means that the plaintiff must prove that the age discrimination was the “but for”
    cause of the adverse employment action. Gross v. FBL Fin. Servs., Inc., 
    557 U.S. 167
    , 176, 
    129 S. Ct. 2343
    , 2350 (2009); Sims, 704 F.3d at 1332.
    A plaintiff may show age discrimination through direct or circumstantial
    evidence. Sims, 704 F.3d at 1332 (citing Mora v. Jackson Mem’l Found., Inc., 
    597 F.3d 1201
    , 1204 (11th Cir. 2010)).
    Where a plaintiff brings claims under the ADEA, “we analyze the allocation
    of burdens and the presentation of proof under the framework articulated” in
    McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    , 797, 
    93 S. Ct. 1817
    , 1821
    (1973). Kragor v. Takeda Pharm. Am., Inc., 
    702 F.3d 1304
    , 1308 (11th Cir. 2012).
    “Following Gross, we have continued to evaluate ADEA claims based on
    circumstantial evidence under the McDonnell Douglas framework.” Sims, 704
    F.3d at 1332; see also id. at 1333 (summarizing other circuits’ continuing
    application of McDonnell Douglas after Gross).
    Under McDonnell Douglas, a plaintiff must first establish a prima facie case
    of discrimination, “which ‘in effect creates a presumption that the employer
    unlawfully discriminated against the employee.’” Kragor, 702 F.3d at 1308
    (quoting Tex. Dep’t of Cmty. Affairs v. Burdine, 
    450 U.S. 248
    , 254, 
    101 S. Ct. 21
    Case: 14-11637    Date Filed: 06/17/2015   Page: 22 of 30
    1089, 1094 (1981)); see Chapman v. AI Transp., 
    229 F.3d 1012
    , 1024 (11th Cir.
    2000) (en banc).
    To make out a prima facie case of age discrimination under the ADEA, a
    plaintiff must show (1) “that she was a member of the protected group of persons
    between the ages of forty and seventy”; (2) “that she was subject to adverse
    employment action”; (3) “that a substantially younger person filled the position
    that she sought or from which she was discharged”; and (4) “that she was qualified
    to do the job for which she was rejected.” Kragor, 702 F.3d at 1308 (quotation
    marks omitted).
    Once a plaintiff establishes a prima facie case of age discrimination, the
    burden shifts to the employer to rebut the presumption with evidence of a
    legitimate, non-discriminatory reason for the adverse employment action. See id.;
    Chapman, 
    229 F.3d at 1024
    . Because the burden is one of production, not
    persuasion, the defendant meets its burden by presenting evidence that “raises a
    genuine issue of fact as to whether” the legitimate, non-discriminatory reason was
    the true reason for the adverse employment action. Kragor, 702 F.3d at 1308.
    If the employer produces a legitimate, non-discriminatory reason for the
    adverse action, the plaintiff “must introduce significantly probative evidence
    showing that the asserted reason is merely a pretext” in order to survive a motion
    for summary judgment. Brooks, 
    446 F.3d at 1163
    . To establish pretext, a plaintiff
    22
    Case: 14-11637      Date Filed: 06/17/2015   Page: 23 of 30
    must show both that the reason given by the employer was false and that
    discrimination was the real reason. See 
    id.
     The plaintiff can establish pretext
    “either directly by persuading the court that a discriminatory reason more likely
    motivated the employer or indirectly by showing that the employer’s proffered
    explanation is unworthy of credence.” Burdine, 
    450 U.S. at 256
    , 
    101 S. Ct. at 1095
    . Ultimately, however, a plaintiff must show that the discriminatory reason
    was the but-for cause of the adverse employment action. See Gross, 
    557 U.S. at 177
    , 
    129 S. Ct. at 2351
    ; Sims, 704 F.3d at 1335.
    Importantly, throughout this entire process, the ultimate burden of
    persuasion remains on the employee. Sims, 704 F.3d at 1333. Although post-
    Gross, we still use the McDonnell Douglas framework in ADEA cases, “this
    framework is not the sine qua non for a plaintiff to survive summary judgment in a
    discrimination case.” Id.; Smith v. Lockheed-Martin Corp., 
    644 F.3d 1321
    , 1328
    (11th Cir. 2011). Instead, the plaintiff must still present evidence that creates a
    triable issue concerning the employer’s discriminatory intent. Sims, 704 F.3d at
    1333; Smith, 
    644 F.3d at 1328
    .
    B.    The “Cat’s Paw” Doctrine
    Before evaluating the evidence, we review the “cat’s paw” doctrine because
    Godwin must prove that Brown’s age-based animus was the but-for cause of, or
    the determinative influence on, Trupiano’s termination decision. See Sims, 704
    23
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    F.3d at 1335–36 (describing the but-for cause as the determinative cause or
    determinative influence).
    Under certain circumstances, a plaintiff can establish but-for causation even
    where the person who ultimately decided to take the adverse employment action
    was neutral and unbiased. See Stimpson v. City of Tuscaloosa, 
    186 F.3d 1328
    ,
    1332 (11th Cir. 1999) (citing Llampallas v. Mini-Circuits, Lab, Inc., 
    163 F.3d 1236
    , 1249 (11th Cir. 1998)). Under the cat’s paw doctrine, a plaintiff may
    establish but-for causation if she shows that the unbiased decision-maker (here
    Trupiano) followed a “biased recommendation without independently investigating
    the complaint against the employee.” 
    Id.
     “In such a case, the recommender is
    using the decisionmaker as a mere conduit, or cat’s paw[,] to give effect to the
    recommender’s discriminatory animus.” 
    Id.
     (quotation marks omitted). In the
    past, this Court has analyzed whether the ultimate decision was merely a “rubber
    stamp” of the recommendation when considering whether the decision-maker acted
    as a “cat’s paw.” See 
    id.
    More recently, the Supreme Court addressed the cat’s paw doctrine in a case
    brought under the Uniformed Services Employment and Reemployment Rights Act
    of 1994 (“USERRA”), 
    38 U.S.C. § 4311
    . Staub v. Proctor Hosp., 
    562 U.S. 411
    ,
    
    131 S. Ct. 1186
     (2011). USERRA provides that members of uniformed services
    “shall not be denied initial employment . . . or any benefit of employment by an
    24
    Case: 14-11637      Date Filed: 06/17/2015       Page: 25 of 30
    employer on the basis of” their membership in a uniformed service. 
    38 U.S.C. § 4311
    (a). However, USERRA further provides that an employer acts
    unlawfully under § 4311(a) when a person’s membership in a uniformed service
    “is a motivating factor in the employer’s action.” Id. § 4311(c)(1) (emphasis
    added). 13
    In Staub, the Supreme Court held that, “if a supervisor performs an act
    motivated by [prohibited] animus that is intended by the supervisor to cause an
    adverse employment action, and if that act is a proximate cause of the ultimate
    employment action, then the employer is liable under USERRA.” Id. at ___, 
    131 S. Ct. at 1194
     (footnote omitted).
    C.     Applying the Cat’s Paw Doctrine in post-Staub ADEA Cases
    This Court has already reviewed Staub and held that its “motivating factor”
    standard does not apply to cat’s paw cases involving age discrimination. Sims, 704
    F.3d at 1336. In Sims, this Court noted that “the text of the USERRA and the
    ADEA differ in important respects.” Id. at 1335. Specifically, this Court noted
    that “the ADEA states that it is unlawful if an employee suffers adverse
    employment action ‘because of such individual’s age,’” id. (quoting 
    29 U.S.C. § 13
    USERRA covers any “person who is a member of, applies to be a member of, performs,
    has performed, applies to perform, or has an obligation to perform service in a uniformed
    service.” See 
    38 U.S.C. § 4311
    (a).
    As in Sims, we need not decide and do not decide here whether Staub changes in any way
    our prior cat’s paw ADEA cases with respect to agency principles as they relate to scienter. See
    Sims, 704 F.3d at 1336.
    25
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    623(a)(1)), whereas USERRA’s causation standard requires only that the unlawful
    animus was a “motivating factor,” id. (quoting 
    38 U.S.C. § 4311
    (c)). 14
    Accordingly, the Sims Court stated, a plaintiff alleging violations of the ADEA
    “must prove that age was the ‘but-for’ cause of the employer’s adverse decision,”
    which “requires that the proscribed animus have a determinative influence on the
    employer’s adverse decision.” 
    Id.
     at 1335–36 (quotation marks omitted) (emphasis
    added). 15 In addition, this Court has interpreted the ADEA’s causation standard as
    requiring more than a mere causal link between an action motivated by unlawful
    animus and the adverse employment action.
    Thus, in order to succeed under a cat’s paw theory of liability, an ADEA
    plaintiff must show more than that her adverse employment action would not have
    occurred in the absence of the action taken by the individual (Brown) with the
    alleged unlawful animus. Rather, the plaintiff must show that the biased
    individual’s action had a “determinative influence” on the ultimate decision, see
    Sims, 704 F.3d at 1335–36, or was a “determinative cause,” see Simmons, 647
    14
    In Sims, this Court pointed out that the Tenth Circuit in Simmons v. Sykes Enterprises,
    Inc., 
    647 F.3d 943
     (10th Cir. 2011), held that Staub’s causation analysis did not govern claims
    brought under the ADEA. See Sims, 704 F.3d at 1336 (citing Simmons, 
    647 F.3d at
    949–50).
    The Tenth Circuit stated that, “even after Staub, an ADEA plaintiff seeking to hold an employer
    liable through the discriminatory conduct of its subordinate must show the subordinate’s animus
    was a ‘but-for’ cause of the adverse employment action, i.e. it was the factor that made a
    difference.” Simmons, 
    647 F.3d at
    949–50.
    15
    As in Sims, we need not decide anything more about Staub’s potential effect, if any, on
    other issues in ADEA cases. See Sims, 704 F.3d at 1336.
    26
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    F.3d at 950. And the but-for cause that a biased individual recommended that the
    plaintiff’s employment be terminated does not constitute a “determinative cause”
    where “undisputed evidence in the record supports the employer’s assertion that it
    fired the employee for its own unbiased reasons that were sufficient in themselves
    to justify termination.” See id. at 950.
    V. GODWIN’S AGE DISCRIMINATION CLAIM UNDER THE ADEA
    In this case, the record creates genuine issues of material fact as to whether
    WellStar discriminated against Godwin, in violation of the ADEA, under the cat’s
    paw doctrine. If a jury believes plaintiff Godwin’s evidence, a reasonable jury
    could find that Trupiano did not conduct an independent investigation and that
    Brown’s recommendation was the “but-for” cause of, or the determinative
    influence on, Trupiano’s decision.
    The record contains ample evidence to create genuine issues of material fact
    as to whether Brown recommended termination of Godwin because of
    discriminatory age-based animus. Brown admits that she asked Godwin her age.
    And Godwin alleges that Brown made several ageist comments, including (1)
    asking Godwin why, at her age, was she still working; (2) stating that, at Godwin’s
    age, she should be home with her husband; (3) saying that Godwin should have
    planned for certain expenses when she was young; (4) stating that Godwin was not
    “capable of mentally understanding” her job; (5) saying that Godwin should
    27
    Case: 14-11637    Date Filed: 06/17/2015   Page: 28 of 30
    probably be home with her husband because he was ill; and (6) stating that Brown
    was “going to put [Godwin] out to pasture.”
    Furthermore, Tifft’s testimony indicates that Brown admitted that she said
    Godwin should have made provisions for being out of work when she was young,
    and that Brown knew she “messed up” by making that comment. And although
    Brown claims to have been trying to give Godwin “options” by asking why
    Godwin was working “past retirement age” and stating that, in light of Godwin’s
    age, she thought Godwin would want to be home taking care of her husband, Tifft
    agreed that a reasonable interpretation of Brown’s comments is that she was trying
    to suggest “retirement options.”
    Godwin also presented evidence that at least one other employee—
    Carpenter, who was interviewed as part of the investigation into Godwin’s
    complaint to human resources—thought that Brown was “trying to get rid of her
    because of her age.” And a separate employee allegedly said that Brown was
    trying to sabotage Godwin.
    Based on this record evidence, there are at least genuine issues of material
    fact as to whether Brown was motivated by age and as to whether she intended the
    precise adverse employment action taken here—namely, termination.
    Similarly, the record contains sufficient evidence to create a genuine issue of
    material fact as to whether Brown’s recommendation had the determinative
    28
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    influence on Trupiano’s recommendation. Drawing all reasonable inferences in
    favor of Godwin, a jury could conclude that Trupiano would not have fired
    Godwin but for Brown’s recommendation. When asked whether he would have
    terminated Godwin’s employment in the absence of Brown’s recommendation,
    Trupiano testified, “Would I have terminated her on my own? She was not a direct
    report, and I would not have.” This testimony, viewed in the light most favorable
    to Godwin, taken with the other extensive evidence in this case, establishes a
    causal link between Brown’s recommendation and Trupiano’s ultimate decision.
    In addition, there is sufficient evidence to create an issue of material fact as
    to whether Brown’s recommendation so permeated Trupiano’s review of Godwin
    that Trupiano failed to conduct a truly independent investigation. Although
    Trupiano reviewed a number of Godwin’s purchase orders before making the
    decision to fire her, the evidence, viewed in the light most favorable to Godwin,
    suggests that Brown herself chose from Godwin’s file the purchase orders that
    Trupiano reviewed. Trupiano testified that he did not conduct an independent
    investigation to verify the completeness or accuracy of the information that Brown
    gave him. As a result, Trupiano did not know the percentage or ratio of Godwin’s
    purchase orders that had errors. Furthermore, Trupiano did not review purchase
    orders by other buyers in the purchasing department. Trupiano admitted that he
    had “no direct knowledge” of the quantity of mistakes made by other purchasing
    29
    Case: 14-11637      Date Filed: 06/17/2015    Page: 30 of 30
    department buyers. And he did not know how Godwin’s error rate compared to the
    error rates of other buyers. 16
    In addition, Bryant, Godwin’s co-worker, reviewed purchase orders by
    Godwin and four other buyers, and she concluded that all five had similar error
    rates. Although Godwin was fired, three of the other four remained as employees
    at WellStar through August 22, 2013, and the fourth worked at WellStar until June
    2013.
    Put simply, viewing the evidence in the light most favorable to Godwin and
    drawing all reasonable inferences in Godwin’s favor, the record evidence creates
    genuine issues of material fact as to whether Brown’s recommendation was the
    result of age-based animus and whether that recommendation had the
    determinative influence on Trupiano’s ultimate decision to fire Godwin.
    VI. CONCLUSION
    For all the foregoing reasons, we reverse the district court’s order granting
    WellStar’s motion for summary judgment on Godwin’s age discrimination claim
    but affirm as to all other claims made by Godwin.
    AFFIRMED IN PART AND REVERSED IN PART.
    16
    Indeed, although Brown made the recommendation to fire Godwin, even she did not
    know whether Godwin made more errors than other buyers.
    30