Lindsey Sutherland v. Boehringer-Ingelheim Pharmaceuticals, Inc. , 700 F. App'x 955 ( 2017 )


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  •            Case: 16-11782   Date Filed: 07/07/2017    Page: 1 of 15
    [DO NOT PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 16-11782
    Non-Argument Calendar
    ________________________
    D.C. Docket No. 8:14-cv-02741-EAK-TBM
    LINDSEY SUTHERLAND,
    Plaintiff - Appellant,
    versus
    BOEHRINGER-INGELHEIM PHARMACEUTICALS, INC.,
    Defendant - Appellee.
    ________________________
    Appeal from the United States District Court
    for the Middle District of Florida
    ________________________
    (July 7, 2017)
    Before TJOFLAT, MARCUS, and JORDAN, Circuit Judges.
    Case: 16-11782      Date Filed: 07/07/2017   Page: 2 of 15
    PER CURIAM:
    Lindsey Sutherland, proceeding pro se, appeals the district court’s grant of
    summary judgment in favor of Boehringer-Ingelheim Pharmaceuticals, Inc. on her
    employment discrimination claims and state law claims for negligent infliction of
    emotional distress and negligent hiring, supervision, and retention. Boehringer, in
    response, argues that Ms. Sutherland failed to provide evidence demonstrating a
    dispute of material fact related to any of her claims. After review of the record and
    the parties’ briefs, we affirm.
    I
    Because we write for the parties, we assume familiarity with the underlying
    record and recite only what is necessary to resolve this appeal.
    Ms. Sutherland, a 34-year-old Caucasian female with two children, was
    hired by Boehringer, a pharmaceutical company, as a sales representative in
    November of 2007.       Over the course of her employment with the company,
    Ms. Sutherland was supervised by several district managers and she was
    continuously unhappy with the treatment and supervision that she received.
    In August of 2010, Ms. Sutherland was promoted to a level two sales
    representative by her then-supervisor, John Steadman. Around that same time,
    however, Ms. Sutherland alleges that she was discriminated against, harassed, and
    denied opportunities for advancement based on her gender and familial
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    responsibilities. Ms. Sutherland says that under Mr. Steadman’s supervision, she
    was not given an opportunity to participate in a training program that could have
    led to her eligibility for a higher position, denied materials to learn a second
    language by two managers, and issued a poor performance review that affected her
    salary and commission structure.
    In June of 2013, Scott Wyman began supervising Ms. Sutherland. At some
    point after Mr. Wyman took over, Ms. Sutherland informed the company that she
    had been diagnosed with mitochondrial disorder (a neuromuscular disease that
    impairs her ability to work), which she claims was caused by her work
    environment, her supervisors’ inappropriate comments, and Boehringer’s failure to
    prevent pervasive harassment against her during her employment. From October
    of 2013 to April of 2014, Ms. Sutherland took a short-term disability leave of
    absence, and she received full pay and benefits during that time. Ms. Sutherland
    returned to work for only a couple of days after her six-month leave of absence
    ended, and she has been on long-term disability ever since.1
    In September of 2014, Ms. Sutherland sued Boehringer in Florida state
    court, alleging employment discrimination based on her gender under the Florida
    Civil Rights Act, see Fla. Stat. § 760.10, and hostile work environment (Count I),
    1
    Since Ms. Sutherland’s temporary leave ended, she has received over $3000 in Social Security
    disability benefits per month and additional disability benefits from her insurance company. In
    addition, her entire family stayed enrolled in Boehringer’s health benefit plan until her formal
    termination in August of 2016.
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    disability discrimination under the FCRA (Count II), retaliation in violation of the
    FCRA and Fla. Stat. § 448.102 (Count III), negligent infliction of emotional
    distress (Count IV), and negligent hiring, retention, and supervision (Counts V and
    VI).   Boehringer removed the case to federal court and moved for summary
    judgment on all of her claims. Recognizing that Ms. Sutherland had not supported
    her claims by submitting deposition transcripts, requests for admissions,
    interrogatory answers, affidavits in opposition to the company’s motion for
    summary judgment, or any evidence that met the admissibility requirements under
    Federal Rule of Civil Procedure 56(c), the district court entered summary judgment
    in favor of Boehringer in March of 2016. 2
    Ms. Sutherland now appeals.
    II
    We review a district court’s grant of summary judgment de novo, viewing
    the evidence in the light most favorable to the nonmoving party. See Schwarz v.
    City of Treasure Island, 
    544 F.3d 1201
    , 1211 (11th Cir. 2008).                         Summary
    judgment is appropriate when, after adequate time for discovery, the record shows
    that there is no genuine issue of material fact and the moving party is entitled to
    2
    We note that Ms. Sutherland was represented by counsel in the district court. Although
    Ms. Sutherland did not file a separate statement of disputed facts and failed to authenticate
    documents that she relied on, the district court reviewed the entire record before granting
    Boehringer’s motion for summary judgment, including Ms. Sutherland’s complete deposition
    transcript. See D.E. 38 at 4 n.2. The district court also fully considered each of Ms. Sutherland’s
    claims, including a hostile work environment claim that was listed in the gender discrimination
    count rather than in a separate count in her complaint. See 
    id. at 2
    n.1.
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    judgment as a matter of law. See Fed. R. Civ. P. 56(a); Celotex Corp. v. Catrett,
    
    477 U.S. 317
    , 322 (1986). A party asserting that a fact is genuinely disputed must
    support her assertion by “citing to particular parts of materials in the record,
    including depositions, documents, electronically stored information, affidavits or
    declarations, stipulations . . . , admissions, interrogatory answers, or other
    materials.” Fed. R. Civ. P. 56(c). The substantive law identifies the facts that are
    material to a claim, and only disputes over facts that might affect the outcome of
    the suit will preclude the entry of summary judgment. See Anderson v. Liberty
    Lobby, Inc., 
    477 U.S. 242
    , 248 (1986). Thus, no genuine issue of fact exists
    “unless the non-moving party establishes, through the record presented to the
    court, that it is able to prove evidence sufficient for a jury to return a verdict in its
    favor.” Cohen v. United Am. Bank of Cent. Fla., 
    83 F.3d 1347
    , 1349 (11th Cir.
    1996) (citation omitted). Although we generally construe a pro se litigant’s filings
    and briefs liberally, “issues not briefed on appeal by a pro se litigant are deemed
    abandoned.” Timson v. Sampson, 
    518 F.3d 870
    , 874 (11th Cir. 2008).
    III
    Title VII makes it unlawful for an employer to discriminate against any
    individual with respect to employment based on the individual’s race, color,
    religion, sex, or national origin. See 42 U.S.C. § 2000e-2(a)(1). The Florida Civil
    Rights Act similarly prohibits discrimination on the basis of race, color, religion,
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    sex, and national origin, but it also covers age, handicap, and marital status. See
    Fla. Stat. § 760.10. Because the FCRA was patterned after Title VII, “decisions
    construing Title VII are applicable when considering claims under the [FCRA].”
    Harper v. Blockbuster Entm’t Corp., 
    139 F.3d 1385
    , 1387 (11th Cir. 1998).
    A prima face case under Title VII generally requires an individual “to show
    that: (1) she is a member of a protected class; (2) she was subjected to an adverse
    employment action; (3) her employer treated similarly situated employees not of
    the protected class more favorably; and (4) she was qualified for the job.” Evans v.
    Books-A-Million, 
    762 F.3d 1288
    , 1297 (11th Cir. 2014).         Once an individual
    creates an inference of discrimination by making out a prima facie case, we use the
    burden-shifting framework laid out in McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    , 802–03 (1973). The burden therefore shifts to the employer to articulate
    a legitimate, non-discriminatory reason for the challenged employment action. See
    
    id. at 802.
    If the employer meets this burden, the inference of discrimination drops
    out of the case, and the plaintiff bears the burden of demonstrating that the
    employer’s proffered reasons for its decision were pretextual.       See Vessels v.
    Atlanta Indep. Sch. Sys., 
    408 F.3d 763
    , 767–68 (11th Cir. 2005).
    Ms. Sutherland first argues that the district court erred in granting summary
    judgment because she put forward sufficient evidence to establish a prima facie
    case of employment discrimination based on her gender, a hostile work
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    environment, and her disability. Alternatively, she contends that the district court
    erred in granting the company’s summary judgment motion on her other state law
    claims. We will briefly discuss each claim, but because we find no genuine
    dispute as to any material fact and conclude that Boehringer is entitled to judgment
    as a matter of law, we affirm the district court’s grant of summary judgment.
    A
    Ms. Sutherland first argues that she established a prima facie case of gender
    discrimination (Count I). Although Ms. Sutherland is a member of the class of
    people protected under Title VII and the FCRA, she has not established that she
    suffered an adverse employment action—a prerequisite for any Title VII
    anti-discrimination claim. See Davis v. Town of Lake Park, Fla., 
    245 F.3d 1232
    ,
    1238 (11th Cir. 2001). An adverse employment action is “a significant change in
    employment status, such as hiring, firing, failing to promote, reassignment with
    significantly different responsibilities, or a decision causing a significant change in
    benefits.” 
    Id. at 1239
    (emphasis in original). Ms. Sutherland claims that she
    suffered three potential adverse employment actions.
    First, she says that she was denied entry into a training program that could
    have led to her eligibility for a promotion. Construing the record in the light most
    favorable to Ms. Sutherland, we accept that she would not have been eligible for
    another promotion without completing the certified training program. The record,
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    however, does not demonstrate that Ms. Sutherland actually applied for the training
    program. Instead, she testified in her deposition that after receiving a promotion to
    level two sales representative, Mr. Steadman included the training program in her
    2011 employee development plan subject to certain conditions like “rais[ing] [her]
    sales, increase[ing] her sales ability and persuasiveness and learn[ing] [her
    products.” See D.E. 31-1 at 69. Given that Ms. Sutherland did not cite evidence
    demonstrating that she was actually denied entry into the training program or that
    she completed the goals Mr. Steadman gave her, we agree with the district court
    that her alleged lack of training was not a sufficient adverse employment action.3
    Second, Ms. Sutherland says that she asked both Mr. Steadman and
    Mr. Wyman to grant her access to the library in order to learn a second language.
    Ms. Sutherland does not explain why this amounts to an adverse employment
    action other than saying that some of her customers speak Spanish. In addition, the
    record indicates that Ms. Sutherland did not submit the required form to obtain
    access to the library. See D.E. 31-1 at 19.
    Third, Ms. Sutherland claims that a negative performance review affected
    her pay in 2012. But, as the district court pointed out, Ms. Sutherland did not cite
    any record evidence to corroborate her claim that she received a low raise that year
    3
    Furthermore, Ms. Sutherland has not shown that entry into the training program was offered to
    individuals outside of her protected class. Instead, she claims that a woman with lower sales
    than her (and that did not have children at the time) was treated more favorably and that a man
    with lower sales than her was given a “pass” and received a better yearly evaluation.
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    and admitted she did not fully understand her commission structure. See D.E. 31-1
    at 4, 37–38. Accordingly, the district court did not err in granting summary
    judgment as to Count I.
    B
    In addition to her claim for gender discrimination under the FCRA,
    Ms. Sutherland alleged in Count I that Boehringer created a hostile work
    environment that interfered with her emotional and physical well-being. In order
    to establish a hostile work environment claim, Ms. Sutherland was required to put
    forth evidence showing: (1) that she belongs to a protected group; (2) that she was
    subjected to unwelcome harassment; (3) that the harassment was based on a
    protected characteristic; (4) that the harassment was “sufficiently severe or
    pervasive” to alter the terms and conditions of employment and create a
    discriminatorily abusive working environment; and (5) that her employer was
    responsible under either a theory of vicarious or of direct liability. See Miller v.
    Kenworth of Dothan, Inc., 
    277 F.3d 1269
    , 1275 (11th Cir. 2002).
    A hostile work environment claim generally turns on whether the
    harassment is “severe or pervasive,” and this element has an objective and
    subjective component. Mendoza v. Borden, Inc., 
    195 F.3d 1238
    , 1246 (11th Cir.
    1999) (en banc). In order to determine whether the alleged harassment objectively
    altered the terms or conditions of an individual’s employment, we consider four
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    factors: “(1) the frequency of the conduct; (2) the severity of the conduct; (3)
    whether the conduct is physically threatening or humiliating, or a mere offensive
    utterance; and (4) whether the conduct unreasonably interferes with the employee’s
    job performance.” 
    Id. Viewing the
    record in the light most favorable to Ms. Sutherland, we agree
    with the district court that she was a member of a protected group and that she put
    forth evidence showing that her supervisors made unwelcome comments regarding
    protected characteristics like her gender and familial responsibilities. For example,
    Ms. Sutherland testified in her deposition that Mr. Steadman often told her to “pay
    attention to [her] kids that were home” and to consider “all of the things that [she]
    could do being a stay at home mom.” D.E. 31-1 at 19–20.
    With regard to the fourth requirement, however, Ms. Sutherland did not
    provide evidence demonstrating that the harassing comments were sufficiently
    “severe or pervasive.”    Ms. Sutherland says generally that several managers
    “t[ook] their shots at [her] when they could,” Br. of Appellant at 16, without citing
    any evidence in the record. As to frequency, Ms. Sutherland testified that the
    comments occurred on field rides with Mr. Steadman (which took place
    approximately every six weeks), but the record does not specify how many times
    Mr. Steadman made inappropriate comments during the field rides. Compare
    Meritor Sav. Bank, FSB v. Vinson, 
    477 U.S. 57
    , 60 (1986) (finding that employee’s
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    testimony that manager made regular sexual advances toward her in front of other
    employees, forced unwelcome sexual encounters between 40 and 50 times,
    followed her into the restroom, and forcibly raped her on several occasions was
    sufficiently severe to support a hostile work environment claim). The record also
    does not include allegations or evidence showing that she was physically
    threatened or publicly humiliated, and Ms. Steadman has not provided evidence
    showing that she was unable to perform her job responsibilities. We therefore
    agree with the district court that the record does not support Ms. Sutherland’s
    hostile work environment claim.
    On appeal, Ms. Sutherland also apparently re-characterizes her retaliation
    claim (Count III) as a retaliatory hostile work environment claim. Because she did
    not raise that argument in the district court, we decline to consider it now. See
    Access Now, Inc. v. Sw. Airlines Co., 
    385 F.3d 1324
    , 1331 (11th Cir. 2004). In
    addition, she makes only a few passing references to retaliation and has therefore
    abandoned that issue here. See 
    Timson, 518 F.3d at 874
    . Cf. Access 
    Now, 385 F.3d at 1330
    (explaining that the rules of appellate procedure require an appellant’s
    brief to “contain, under appropriate headings and in the order indicated . . . a
    statement of the issues presented for review”). 4
    4
    In her initial brief, Ms. Sutherland makes a couple of isolated remarks that she was retaliated
    against for reporting her supervisors’ behavior to human resources, but does not cite evidence in
    the record or lay out reasons for denying summary judgment on that claim. Even if she had
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    We conclude that summary judgment was properly granted in favor of
    Boehringer on Counts I and III.
    C
    Ms. Sutherland also argues that the district court erred in granting summary
    judgment       on      her      disability      discrimination       claim       (Count       II).
    “[D]isability-discrimination claims under the FCRA are analyzed using the same
    framework as [American with Disabilities Act] claims.” Holly v. Clairson Indus.,
    L.L.C., 
    492 F.3d 1247
    , 1255 (11th Cir. 2007).                 The ADA prohibits covered
    employers from discriminating against a qualified individual on the basis of a
    disability. 42 U.S.C. § 12112(a). To establish a prima facie case of disability
    discrimination under the ADA, an employee must allege that (1) she is disabled;
    that (2) she is a qualified individual; and that (3) she was subjected to unlawful
    discrimination because of her disability. See 
    Holly, 492 F.3d at 1255
    –56.
    As the district court pointed out, Ms. Sutherland only offered her own
    self-serving testimony and a single unauthenticated physician’s report to establish
    that she is disabled. Although Ms. Sutherland referenced certain medical records
    in her deposition testimony, she did not provide them at the summary judgment
    stage. Because Ms. Sutherland bore the burden of alleging a disability and she did
    properly briefed the retaliation issue, it fails for the same reasons as her gender discrimination
    claim because she did not suffer an adverse employment action in this case.
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    not provide sufficient evidence to infer that she was disabled, the district court did
    not err in granting summary judgment on Count II. Moreover, Ms. Sutherland
    testified that she is no longer able to perform any work. That admission, if true,
    would mean that she is not a qualified individual for an ADA claim. See 
    Holly, 492 F.3d at 1256
    (explaining that a qualified individual is “someone with a
    disability who, ‘with or without reasonable accommodation, can perform the
    essential functions of the employment position’”) (citation omitted). 5
    IV
    Ms. Sutherland’s final arguments relate to her state law tort claims for
    negligent infliction of emotional distress (Count IV) and negligent hiring,
    retention, and supervision (Counts V and VI).
    Florida law generally requires a plaintiff to show that emotional distress
    claims flow from physical injuries sustained in an impact. See Bodine v. Fed.
    Kemper Life Assur. Co., 
    912 F.2d 1373
    , 1376 (11th Cir. 1990); Florida Dep’t of
    Corr. v. Abril, 
    969 So. 2d 201
    , 206 (Fla. 2007). Ms. Sutherland asserts that she
    established a prima facie case of negligent infliction of emotional distress because
    her supervisors’ conduct over several years created a work environment “so hostile
    that it degraded [her] neuro-muscular disease” to the point where any stimuli could
    5
    We recognize that the ADA uses the same burden-shifting framework as Title VII employment
    discrimination claims, but we decline to conduct the remainder of that analysis because we agree
    with the district court that Ms. Sutherland did not establish a prima facie case of disability here.
    13
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    result in hospitalization or a comatose state.       See Br. of Appellant at 18.
    Ms. Sutherland apparently tries to invoke a narrow exception to the impact rule by
    arguing that the psychological trauma that she experienced resulted in physical
    injuries. In order to qualify for this (rare) exception, Ms. Sutherland was required
    to show that (1) she suffered a physical injury; (2) her injury was caused by a
    psychological trauma; (3) she was “involved in some way in the event causing [a]
    negligent injury to another;” and (4) she had a close personal relationship to the
    directly injured person. See Watters v. Walgreen Co., 
    967 So. 2d 930
    , 932 (Fla. 1st
    DCA 2007). Here, Ms. Sutherland only offered her own conclusions about her
    experiences and resulting injuries, but has made no allegation that she witnessed
    someone that is close to her suffer a direct injury. We agree with the district court
    that her allegations of physical injury based on her supervisors’ comments is too
    tenuous to serve as an impact and that she has not met the exception in this case.
    As for Ms. Sutherland’s claims of negligent hiring, supervision, and
    retention, the only argument she advances is that others had complained about two
    of her supervisors and that Boehringer decided to retain both managers despite
    those complaints. Like her filings in the district court, Ms. Sutherland’s appellate
    briefs do not cite to specific portions of the record that can be used to support
    genuine issues of fact related to the elements of her claims for negligent hiring,
    supervision, or retention. See, e.g., Malicki v. Doe, 
    814 So. 2d 347
    , 362 (Fla.
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    2002) (setting out the requirements for a prima facie case of negligent hiring
    including an employer’s duty to investigate an employee, to consider reasons
    stemming from an investigation as to why the employee may not be suited for a
    particular position, and the employer’s subsequent decision to hire the employee
    regardless of those reasons). We conclude that the district court properly granted
    summary judgment on Counts IV, V, and VI.
    IV
    Ms. Sutherland failed to offer evidence to establish a prima facie case for
    each of her employment discrimination claims. Moreover, she has not shown that
    a disputed fact exists related to the essential elements of her state law tort claims.
    We therefore affirm the district court’s grant of summary judgment in favor of
    Boehringer.6
    AFFIRMED.
    6
    We decline to consider Ms. Sutherland’s new evidence and new argument that the district court
    judge should be recused because she did not file a motion to supplement the record or to recuse
    the district court judge below. See Ross v. Kemp, 
    785 F.2d 1467
    , 1474–75 (11th Cir. 1986)
    (highlighting that “[w]e have refused to supplement the record when a party has filed [new]
    material without requesting leave of this court or has appended material to an appellate brief
    without filing a motion to supplement”). Cf. 28 U.S.C. § 144 (setting out the requirements for
    recusal including that a party should “file[] a timely and sufficient affidavit that the judge before
    whom the matter is pending has a personal bias or prejudice either against him or in favor of any
    adverse party”).
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