David Johnson v. Keybank National Association , 754 F.3d 1290 ( 2014 )


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  •           Case: 13-14244   Date Filed: 06/18/2014    Page: 1 of 17
    [PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 13-14244
    ________________________
    D.C. Docket Nos. 1:09-md-02036-JLK; 1:10-cv-21176-JLK
    In Re: CHECKING ACCOUNT OVERDRAFT LITIGATION,
    _____________________________________________
    DAVID JOHNSON,
    Plaintiff - Appellant,
    versus
    KEYBANK NATIONAL ASSOCIATION,
    Defendant - Appellee,
    ________________________
    Appeal from the United States District Court
    for the Southern District of Florida
    ________________________
    (June 18, 2014)
    Case: 13-14244        Date Filed: 06/18/2014      Page: 2 of 17
    Before MARCUS and ANDERSON, Circuit Judges, and TREADWELL, * District
    Judge.
    MARCUS, Circuit Judge:
    Arbitration-friendly federal law recognizes “delegation clauses” that direct
    an arbitrator to decide the validity of an arbitration agreement. Still, litigants can
    waive their right to enforce these arbitration provisions. Because KeyBank waited
    too long to invoke a delegation clause, waiver now bars that path and the district
    court must decide any threshold questions of arbitrability.
    After David Johnson, a bank customer, sued for overcharging in overdraft
    fees, KeyBank asked the district court to take up the threshold question of
    arbitrability and to compel arbitration of Johnson’s claim in accordance with his
    deposit agreement. KeyBank said nothing about a delegation clause. The district
    court decided the gateway issue, but not in KeyBank’s favor: it refused to enforce
    the arbitration agreement as unconscionable. Once a panel of this Court vacated
    and remanded that order for reconsideration in light of recent precedent, KeyBank
    pointed, for the first time, to a delegation clause and argued that the district court
    never should have conducted the threshold inquiry. The district court agreed and
    compelled arbitration of the gateway issue. The appellant, Johnson, now argues
    that KeyBank waived enforcement of the delegation clause. Alternatively,
    *
    Honorable Marc T. Treadwell, United States District Judge for the Middle District of Georgia,
    sitting by designation.
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    Johnson maintains that the delegation clause does not bind him.
    Circuit precedent compels the conclusion that KeyBank waived enforcement
    of the delegation clause. See Barras v. Branch Banking & Trust Co., 
    685 F.3d 1269
     (11th Cir. 2012); Hough v. Regions Fin. Corp., 
    672 F.3d 1224
     (11th Cir.
    2012) (per curiam). Barras, Hough, and this appeal each emerged from the same
    multidistrict litigation (MDL) before the United States District Court for the
    Southern District of Florida: In re Checking Account Overdraft Litigation, MDL
    No. 2036. In each case, the bank made no mention of a delegation clause in its
    initial motion to compel arbitration. Only after the issuance of unfavorable
    unconscionability orders did each bank ask the same district court to leave the
    threshold question of arbitrability to the arbitrator. KeyBank’s attempt to
    distinguish the waivers recognized in Barras and Hough is unavailing. We vacate
    the district court order compelling arbitration of the gateway issue and remand for
    further proceedings consistent with this opinion.
    I.
    David Johnson opened a deposit account with the Puget Sound Bank in
    Tukwila, Washington, in 1991. KeyBank bought Puget Sound Bank in 1993.
    While these banks’ 1991 and 1993 deposit agreements lacked arbitration
    provisions, they both included a change-of-terms clause that allowed the banks to
    “change these Rules at any time.” KeyBank claims that in 1995 it added an
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    arbitration provision to Johnson’s agreement by appending a “statement message”
    to his December account statement that told customers about new “provisions
    regarding how disputes between you and the Bank will be resolved, including a
    right to require arbitration of certain disputes.”
    In 2001, when Johnson added his wife to his bank account, he was required
    to complete a signature card in which he acknowledged receipt of the deposit
    agreement and its arbitration provision. On December 14, 2001, KeyBank
    unilaterally added a delegation clause to its deposit agreement that allowed the
    parties to refer preliminary questions related to a dispute to an arbitrator. The
    amended agreement stated that “[a]ny Claim shall be resolved upon the election of
    you or us, by binding arbitration pursuant to this Arbitration Provision and the
    applicable [arbitration rules].” It defined a “Claim” as “any claim, dispute, or
    controversy between you and us arising from or relating to this Agreement or your
    Account(s), including, without limitation, the validity, enforceability, or scope of
    this Arbitration Provision or this Deposit Account Agreement.” In other words,
    according to the delegation clause, either party could choose to have an arbitrator
    decide threshold questions of arbitrability like unconscionability.
    KeyBank claims that customers like Johnson were notified of the 2001
    addition of the delegation clause through a direct mailing. In addition, KeyBank
    alleges that Johnson received notice of the arbitration agreement and delegation
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    clause through mailings or statement messages in 2004 and 2009. Johnson
    maintains that he does not recall receiving notice of the arbitration agreement.
    Johnson filed a putative class action on February 18, 2010, in the United
    States District Court for the Western District of Washington. Johnson alleged that
    KeyBank violated Washington law by changing the order of debit card transactions
    to increase the overdraft fees it charged on Johnson’s account. In April 2010, the
    United States Judicial Panel on Multidistrict Litigation transferred the case for
    pretrial purposes to a multidistrict proceeding pending in the United States District
    Court for the Southern District of Florida.
    On May 3, 2010, KeyBank moved to compel arbitration and stay all
    proceedings. KeyBank invoked the arbitration provision in Johnson’s deposit
    agreement and cited the Federal Arbitration Act (“FAA”), 
    9 U.S.C. §§ 3
    , 4.
    Johnson opposed the motion, claiming the provision was unconscionable as a
    matter of Washington state law. In both its original motion and its reply in
    support, KeyBank asked the district court to decide the threshold question of
    unconscionability. On June 16, 2010, the district court refused to compel
    arbitration. The court found the arbitration provision was substantively
    unconscionable because, in light of a class action waiver, the potentially high costs
    of arbitration would discourage individual actions. KeyBank appealed.
    Less than a week after the district court entered this order, the United States
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    Supreme Court issued its decision in Rent-A-Center, West, Inc. v. Jackson, 
    561 U.S. 63
     (2010). The Court held that delegation clauses were enforceable: when a
    contract so provides, courts must allow an arbitrator to consider an
    unconscionability challenge to an arbitration agreement as a whole. 
    Id. at 70-72
    .
    Because jurisdiction over this case already had passed to the Eleventh Circuit on
    appeal, KeyBank moved the district court for an indicative ruling under Federal
    Rule of Civil Procedure 62.1. KeyBank’s motion asked the trial court to signal
    that it would reconsider its order in light of Rent-A-Center if given permission by
    this Circuit. The district court denied the Rule 62.1 motion.
    On August 21, 2012, the Eleventh Circuit vacated the district court order
    refusing to compel arbitration and remanded “for further consideration in light of”
    three subsequently issued cases: Rent-A-Center, 
    561 U.S. 63
    ; AT&T Mobility
    LLC v. Concepcion, 
    131 S. Ct. 1740
     (2011); and Cruz v. Cingular Wireless, LLC,
    
    648 F.3d 1205
     (11th Cir. 2011). Johnson v. Key Bank Nat’l Ass’n, No. 10-12957-
    DD (11th Cir. Aug. 21, 2012). On remand, after limited arbitration-related
    discovery, KeyBank filed a Renewed Motion to Compel Arbitration. Following a
    hearing, the district court on August 27, 2013, granted KeyBank’s renewed motion
    and ordered arbitration on the threshold question of arbitrability because the
    deposit agreement contained an enforceable delegation clause. This timely appeal
    ensued.
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    II.
    A.
    We review de novo a district court order granting a motion to compel
    arbitration. Cruz, 
    648 F.3d at 1210
    .
    KeyBank, citing to non-arbitration cases, argues that we should review the
    district court’s underlying factual findings for clear error and that we should infer
    unstated factual findings consistent with the court’s decision. This relaxed
    standard of review does not fit the summary-judgment-like nature of an order
    compelling arbitration, which is “in effect a summary disposition of the issue of
    whether or not there has been a meeting of the minds on the agreement to
    arbitrate.” Magnolia Capital Advisors, Inc. v. Bear Stearns & Co., 272 F. App’x
    782, 785 (11th Cir. 2008) (unpublished) (quoting Par-Knit Mills, Inc. v.
    Stockbridge Fabrics Co., 
    646 F.2d 51
    , 54 n.9 (3d Cir. 1980)). In applying de novo
    review to an order compelling arbitration, we follow a long line of established
    precedent. See, e.g., Dale v. Comcast Corp., 
    498 F.3d 1216
    , 1219 (11th Cir.
    2007); Bautista v. Star Cruises, 
    396 F.3d 1289
    , 1294 (11th Cir. 2005); Emp’rs Ins.
    of Wausau v. Bright Metal Specialties, Inc., 
    251 F.3d 1316
    , 1321 (11th Cir. 2001).
    B.
    “Arbitration should not be compelled when the party who seeks to compel
    arbitration has waived that right.” Morewitz v. W. of Eng. Ship Owners Mut. Prot.
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    & Indem. Ass’n (Luxembourg), 
    62 F.3d 1356
    , 1365 (11th Cir. 1995). “[Q]uestions
    of arbitrability must be addressed with a healthy regard for the federal policy
    favoring arbitration.” Moses H. Cone Mem’l Hosp. v. Mercury Constr. Corp., 
    460 U.S. 1
    , 24 (1983). But “the doctrine of waiver is not an empty shell.” Morewitz,
    
    62 F.3d at 1366
    . Waiver occurs when both: (1) the party seeking arbitration
    “substantially participates in litigation to a point inconsistent with an intent to
    arbitrate”; and (2) “this participation results in prejudice to the opposing party.”
    
    Id.
     Prejudice exists when the party opposing arbitration “undergo[es] the types of
    litigation expenses that arbitration was designed to alleviate.” 
    Id.
     (citing E.C.
    Ernst, Inc. v. Manhattan Constr. Co., 
    559 F.2d 268
    , 269 (5th Cir. 1977) (per
    curiam) 1).
    Two binding Eleventh Circuit decisions from the same Checking Account
    Overdraft Litigation MDL involved here held that similarly situated banks had
    waived similar delegation clause arguments. See Barras, 
    685 F.3d 1269
    ; Hough,
    
    672 F.3d 1224
    . In Barras, BB&T Bank moved to compel arbitration. When the
    district court denied its motion on unconscionability grounds, BB&T appealed to
    this Court. We remanded for further consideration in light of Concepcion. On
    remand, BB&T renewed its motion to compel arbitration, but then, for the first
    time, it argued that a delegation clause specified that an arbitrator, not the court,
    1
    In Bonner v. City of Prichard, 
    661 F.2d 1206
    , 1209 (11th Cir. 1981) (en banc), we adopted as
    binding precedent all decisions of the former Fifth Circuit handed down before October 1, 1981.
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    should decide the threshold question of arbitrability. The district court refused to
    compel arbitration, ruling that BB&T had “waived its right to arbitrate the
    threshold issue of unconscionability.” Barras, 685 F.3d at 1274. On appeal, we
    affirmed the finding of waiver. We distinguished Rent-A-Center, where the
    defendant had preserved the delegation clause issue because it “argued consistently
    that [the threshold] issue was assigned by agreement to the arbitrator.” Id. “In
    contrast, BB&T litigated its case for over a year without moving the district court
    to submit the threshold issue of enforceability to the arbitrator; rather, it asked the
    district court to hold that the arbitration agreement was enforceable.” Id. Because
    BB&T did not initially invoke the delegation clause, the plaintiff “had incurred the
    expense of opposing the original motion as well as on appeal to this Court.” Id.
    Similarly, in Hough, Regions Bank moved to compel arbitration. The
    district court denied the motion on unconscionability grounds, but the Eleventh
    Circuit vacated and remanded for reconsideration in light of Concepcion. On
    remand, Regions for the first time pointed to a delegation clause, but the district
    court found Regions waived that argument by failing to raise it in its original
    motion to compel or in its reply in support of that motion. Again, we affirmed.
    “Regions did not invoke [the] delegation provision in response to the Houghs’
    arguments that the clause was unconscionable. Regions instead asked the district
    court to ‘deny the conscionability challenge.’” Hough, 
    672 F.3d at 1228
    .
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    “Regions, as a party to the contract it signed, is presumed to know that it had the
    right to arbitrate the issue of conscionability, and waived that aspect of the
    agreement to arbitrate by taking actions that were inconsistent with that right of
    arbitration.” 
    Id.
     (citations omitted). Hough drew support for its waiver decision
    from Doe v. Princess Cruise Lines, Ltd., 
    657 F.3d 1204
     (11th Cir. 2011), in which
    we rebuffed a defendant’s belated attempt to enforce a delegation clause when at
    first “it asked the district court to decide for itself whether the dispute was subject
    to arbitration.” 
    Id. at 1213
    . “Only when the matter was illuminated by the light of
    an unfavorable decision from the district court did the cruise line suddenly see that
    the court ought not have answered the question after all.” 
    Id.
    This case is materially indistinguishable from Barras and Hough, and the
    two-pronged Morewitz waiver analysis yields the same result here: KeyBank has
    waived enforcement of the delegation clause. First, KeyBank substantially
    participated in litigation in a way that was inconsistent with an intent to have an
    arbitrator determine the enforceability of the arbitration provision. When arguing
    its original May 3, 2010, motion to compel arbitration, KeyBank made no mention
    of the delegation clause. Instead, in its accompanying memorandum of law,
    KeyBank declared that “[t]his [District] Court must determine which state law to
    apply in analyzing whether KeyBank’s Arbitration Provision is ‘unconscionable’
    under state law.” In its reply brief concerning the same motion, KeyBank stated,
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    “[a]s both parties in this case acknowledge, the first issue for this [District] Court
    to determine is whether there is an actual conflict between the laws of Washington
    and Ohio with respect to the specific terms of the class action waiver.” Plainly,
    KeyBank asked the court to resolve the threshold question of arbitrability. The
    district court did so on June 16, 2010, when it entered an order denying KeyBank’s
    motion to compel arbitration because the arbitration provision was unconscionable.
    Only after the district court refused to compel arbitration did KeyBank -- in its
    unsuccessful motion for a Rule 62.1 indicative ruling -- ask the district court to
    enforce the delegation clause and submit the threshold question to arbitration.
    As for the second prong, Johnson suffered prejudice from KeyBank’s failure
    to raise the delegation clause argument earlier. “Substantially invoking the
    litigation machinery qualifies as the kind of prejudice . . . that is the essence of
    waiver.” E.C. Ernst, 
    559 F.2d at 269
    . “A prime objective of an agreement to
    arbitrate is to achieve ‘streamlined proceedings and expeditious results.’” Preston
    v. Ferrer, 
    552 U.S. 346
    , 357 (2008) (quoting Mitsubishi Motors Corp. v. Soler
    Chrysler-Plymouth, Inc., 
    473 U.S. 614
    , 633 (1985)).
    Instead of pressing the delegation clause from the start, KeyBank took
    Johnson two trips around the pretrial-motion-and-appeal carousel: first to litigate
    the threshold question of arbitrability in the district court, and second to double-
    back and reconsider who should decide the threshold question. KeyBank invoked
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    the district court’s litigation machinery to decide the gateway issue, forcing
    Johnson to spend resources opposing the original motion and contesting its appeal
    -- precisely the kind of litigation costs that the delegation provision intended to
    alleviate. See Morewitz, 
    62 F.3d at 1366
    . By slowing the process and magnifying
    its costs, KeyBank’s delay undermined the purpose of the Federal Arbitration
    Act’s “liberal federal policy favoring arbitration agreements.” Moses H. Cone
    Mem’l Hosp., 
    460 U.S. at 24
    .
    Barras and Hough compel the conclusion that Johnson suffered prejudice
    sufficient to create waiver because KeyBank’s delay forced him to bear the same
    types of costs and engage in the same types of procedures. See Barras, 685 F.3d at
    1274; see also Morewitz, 
    62 F.3d at 1366
     (“We conclude that [defendant] had
    ample opportunity to demand arbitration well in advance of the decision that
    significantly changed the legal position of the parties to the prejudice of
    [plaintiff].”). At the outset, KeyBank had every chance to ask the district court to
    refer the threshold question to an arbitrator. See Given v. M&T Bank Corp., 
    674 F.3d 1252
    , 1257 n.1 (11th Cir. 2012) (holding, in a case from the same MDL, that
    a bank did not waive a delegation clause argument “because the bank has raised it
    throughout the litigation”). KeyBank instead chose a different path that drove up
    Johnson’s litigation expenses. Waiver requires that KeyBank live with its
    decision.
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    None of KeyBank’s arguments against waiver are persuasive. First,
    KeyBank argues that our round one remand impliedly excluded the possibility of
    waiver by allowing KeyBank to raise anew the delegation clause issue highlighted
    in Rent-A-Center. KeyBank invokes the mandate rule, a subsidiary of the law-of-
    the-case doctrine, which “compels compliance on remand with the dictates of the
    superior court and forecloses relitigation of issues expressly or impliedly decided
    by the appellate court.” United States v. Ben Zvi, 
    242 F.3d 89
    , 95 (2d Cir. 2001)
    (emphasis omitted) (quoting United States v. Bell, 
    5 F.3d 64
    , 66 (4th Cir. 1993)).
    But KeyBank reads far too much into our earlier order. By remanding to the
    district court for “further consideration in light of [Concepcion, Rent-A-Center, &
    Cruz],” the remand left open the possibility that KeyBank had waived a Rent-A-
    Center delegation clause argument. Our action was akin to a Supreme Court “mass
    production, assembly-line remand order” that vacates a lower court decision and
    remands for further consideration in light of recent precedent. United States v.
    Ardley, 
    273 F.3d 991
    , 994 (11th Cir. 2001) (Carnes, J., concurring in the denial of
    rehearing en banc). “There is no implication in the standard language of those
    orders that the [lower court] is to do anything except reconsider the case now that
    there is a new . . . decision that may, or may not, affect the result.” 
    Id.
     As with our
    decisions in Barras and Hough, which found waiver after a remand for
    reconsideration in light of Concepcion, the previous appellate remand did not
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    decide whether KeyBank had preserved a delegation clause argument. See 
    id.
    (noting that reconsideration in light of recent precedent properly “included whether
    the appellant had procedurally defaulted [an] issue by not raising it in his briefs”).
    The remand gave the district court the first crack at sorting out the implications of
    recent Supreme Court and Eleventh Circuit developments without determining
    how these cases applied or whether arguments had been waived.
    Second, KeyBank claims that the doctrine of waiver does not apply here
    because Rent-A-Center worked an intervening change in controlling law by
    enforcing clauses that delegated unconscionability determinations. Barras and
    Hough implicitly rejected this very argument by finding waivers instead of ruling
    that Rent-A-Center caused an intervening change in the law. See Barras, 685 F.3d
    at 1274-75; Hough, 
    672 F.3d at 1227-28
    . Moreover, as early as 1986, the Supreme
    Court held that “[u]nless the parties clearly and unmistakably provide otherwise,
    the question of whether the parties agreed to arbitrate is to be decided by the court,
    not the arbitrator.” AT&T Techs., Inc., v. Commc’ns Workers, 
    475 U.S. 643
    , 649
    (1986). The Rent-A-Center opinion itself acknowledged that, in the past, the Court
    had “recognized that parties can agree to arbitrate ‘gateway’ questions of
    ‘arbitrability.’” 
    561 U.S. at 68-69
    . We are bound by the conclusions of our cases
    that Rent-A-Center was not an intervening change that wiped away KeyBank’s
    waiver.
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    Finally, KeyBank argues that, unlike the banks in Barras and Hough, it
    invoked the delegation clause when it filed a Rule 62.1 motion for an indicative
    ruling after the district court had refused to compel arbitration but before the
    Eleventh Circuit decided the round-one appeal. Federal Rule of Civil Procedure
    62.1 lays out a district court’s options when faced with a motion for relief it cannot
    grant because of a pending appeal. The district court may defer or deny the
    motion, but it also may indicate that it would grant the motion on remand or that
    the motion raises a substantial issue.2 See Munoz v. United States, 451 F. App’x
    818, 819 (11th Cir. 2011) (unpublished) (“Rule 62.1 was adopted in 2009 . . . to
    2
    In full, the Rule provides:
    Rule 62.1. Indicative Ruling on a Motion for Relief That Is Barred by a Pending
    Appeal
    (a) Relief Pending Appeal. If a timely motion is made for relief that the court
    lacks authority to grant because of an appeal that has been docketed and is
    pending, the court may:
    (1) defer considering the motion;
    (2) deny the motion; or
    (3) state either that it would grant the motion if the court of appeals
    remands for that purpose or that the motion raises a substantial
    issue.
    (b) Notice to the Court of Appeals. The movant must promptly notify the circuit
    clerk under Federal Rule of Appellate Procedure 12.1 if the district court states
    that it would grant the motion or that the motion raises a substantial issue.
    (c) Remand. The district court may decide the motion if the court of appeals
    remands for that purpose.
    Fed. R. Civ. P. 62.1.
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    codify the practice that most courts had been following.”). If a district court issues
    an indicative ruling, remand remains at the discretion of the court of appeals. Fed.
    R. Civ. P. 62.1 advisory committee’s note; see Fed. R. App. P. 12.1 (“If the district
    court states that it would grant the motion or that the motion raises a substantial
    issue, the court of appeals may remand for further proceedings but retains
    jurisdiction unless it expressly dismisses the appeal.”). KeyBank brought a Rule
    62.1 motion because it had already divested the district court of jurisdiction by
    filing an interlocutory appeal in the Eleventh Circuit.
    KeyBank acknowledges, as it must, that its Rule 62.1 motion came after the
    district court refused to compel arbitration, but it argues that the banks in Barras
    and Hough waited to mention the delegation clause until after their first motions to
    compel arbitration were briefed, argued, decided, appealed, and then remanded.
    KeyBank believes that because it did not wait quite so long to raise the
    issue -- speaking up after the original motion had been briefed, argued, decided,
    and appealed, but before it was briefed on appeal and remanded -- Johnson avoided
    prejudice because the “litigation machinery” had not been substantially invoked.
    Not so. KeyBank’s unsuccessful motion for an indicative ruling notably came
    after Johnson had borne the costs of contesting the initial motion to compel
    arbitration and after KeyBank had engaged the apparatus of appeal. KeyBank’s
    Rule 62.1 attempt to revive the delegation clause argument came too late to save
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    Johnson the expense of twice fighting the unconscionability battle in federal court.
    It cannot save KeyBank from waiver.
    Quite simply, KeyBank waived its delegation clause argument when it
    waited to raise the issue until after it had asked the district court to decide
    arbitrability -- and lost. See Barras, 685 F.3d at 1274-75; Hough, 
    672 F.3d at 1228
    . Accordingly, we vacate the district court order compelling arbitration on the
    threshold question of arbitrability and remand for further proceedings.
    VACATED and REMANDED.
    17