Elizabeth Picon v. Gallagher Bassett Services, Inc. ( 2013 )


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  •            Case: 13-12829   Date Filed: 11/19/2013   Page: 1 of 27
    [DO NOT PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 13-12829
    Non-Argument Calendar
    ________________________
    D.C. Docket No. 1:12-cv-23734-JEM
    ELIZABETH PICON,
    Plaintiff-Appellant,
    versus
    GALLAGHER BASSETT SERVICES, INC.,
    a foreign corporation for profit,
    Defendant-Appellee.
    ________________________
    Appeal from the United States District Court
    for the Southern District of Florida
    ________________________
    (November 19, 2013)
    Before HULL, MARTIN and FAY, Circuit Judges.
    PER CURIAM:
    Case: 13-12829      Date Filed: 11/19/2013    Page: 2 of 27
    In this diversity case, Plaintiff-appellant Elizabeth Picon, brings a civil
    negligence action against her former employer, defendant-appellee Gallagher
    Bassett Services, Inc. This appeal involves whether Florida’s workers’
    compensation law bars Picon’s tort action against her employer. After careful
    review, we conclude that the district court erred in granting summary judgment to
    the employer and reverse and remand for further proceedings consistent with this
    opinion.
    I. FACTUAL BACKGROUND
    As explained later, Florida case law provides that, in certain circumstances,
    an employer, when sued by an injured employee, may be estopped from asserting
    the affirmative defense of workers’ compensation exclusivity. Because the central
    issue here is estoppel, we review what happened before the employee brought this
    tort lawsuit against her former employer.
    A.    Picon’s September 2011 Right Shoulder Injury
    Plaintiff Elizabeth Picon (“Picon”) worked for defendant Gallagher Bassett
    Services, Inc. (“Gallagher”) from December 31, 1991 until September 25, 2012. In
    September 2011, Picon first noticed pain in her right shoulder. The condition
    became worse, resulting in a loss of motion. By February 2, 2012, Picon
    considered the shoulder pain debilitating. Picon went to a doctor who diagnosed
    Picon’s problem as tendonitis and informed Picon that the condition resulted from
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    “working on the computer at her desk.” Another doctor, who evaluated Picon
    several months later, believed that Picon’s shoulder pain resulted from “repetitive
    use of a mouse and the computer.”
    B.    Picon’s February 2012 Workers’ Compensation Claim
    Gallagher had a workers’ compensation policy that, pursuant to Florida
    workers’ compensation law, covered bodily injury to an employee as a result of
    injuries or disease arising out of work performed in the course and scope of
    employment. On February 3, 2012, Picon and Gallagher reported her shoulder
    pain to Gallagher’s workers’ compensation insurance carrier (the “insurer”).
    Gallagher’s insurer began paying for Picon’s medical treatment.
    C.    Insurer Paid Medical Benefits from February to August 2012
    Gallagher referred Picon to Concentra, a physical therapy clinic. Picon
    attended approximately 20 physical therapy sessions. This treatment did not
    alleviate Picon’s pain. On March 7, 2012, Picon underwent an MRI and saw an
    orthopedist, Dr. Eliot Lang who diagnosed Picon as suffering from right shoulder
    adhesive capsulitis. Dr. Lang gave Picon a cortisone injection in the right shoulder
    and referred Picon to a surgeon, Dr. David Font-Rodriguez.
    Picon saw Dr. Font-Rodriguez on June 12, 2012 and again three weeks later.
    Dr. Font-Rodriguez agreed with Dr. Lang’s diagnosis of right shoulder adhesive
    capsulitis, which he called “frozen shoulder.” Dr. Font-Rodriguez discussed with
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    Picon “[o]perative and nonoperative treatment options . . . along with risks and
    benefits of each choice, and realistic expectations of each.” Dr. Font-Rodriguez’s
    notes stated: (1) “[Picon] will proceed with surgery as soon as she is medically
    cleared, and approved by the w/c carrier;” and (2) “the carrier is asking her
    Rheumatologist if her condition is preexisting or related to a rheumatologic
    problem, clearly which it is not.”
    Dr. Font-Rodriguez completed a “Florida Workers’ Compensation Uniform
    Medical Treatment/Status Reporting Form,” but did not answer the specific
    questions about whether Picon’s shoulder injury was work-related and whether
    there was more than one contributing cause of the injury. 1 Dr. Font-Rodriguez did
    write “needs surgery ASAP! . . . medication . . . no use of right arm (light duty) . . .
    no use of right arm . . . no repetitive use . . . no longer hours at work . . . no
    driving.”
    On July 25, 2012, Dr. Font-Rodriguez did send to Gallagher’s senior claims
    representative, Jennifer Roth, a document stating: “see 7/5/12 Adhesive capsulitis
    [a]s a condition is not caused by Diabetes, nor Systemic Lupus Erythematosus.
    Most often it is secondary to trauma to affected area (injury, surgery, etc.)
    sometimes its idiopathic in origin (of unknown etiology).”
    1
    For example, the unanswered question ten was:
    10. Injury/Illness for which treatment is sought is:
    a) NOT WORK RELATED b) WORK RELATED                     c) UNDETERMINED
    as of this date
    4
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    D.    August 2012 Independent Medical Examination of Picon’s Shoulder
    Gallagher requested that Picon undergo an “independent” medical
    examination. Dr. Randall D. Blinn, a certified orthopedic surgeon, physically
    examined her, reviewed her 2006-2012 medical records, and prepared a report,
    dated August 23, 2012. Dr. Blinn’s report stated that: (1) Picon’s ability to move
    her right shoulder was “still severely limited with internal and external rotation
    which are both very painful;” and (2) “I do believe that this individual’s problem
    with the right shoulder is most probably because of patient disease.”
    Dr. Blinn wrote that among the possible explanations for Picon’s pain were:
    “the fact that she is a diabetic female in her sixth decade of life and the fact that
    she does have a collagen vascular disease and a history of chest pain.” In Dr.
    Blinn’s opinion, “[i]t is not reasonable to state that using a mouse or a computer at
    a workstation in a repetitive fashion is the reason for this persons [sic] right
    shoulder problem.” Dr. Blinn labeled Picon’s case “as an idiopathic case of frozen
    right shoulder.”
    Dr. Blinn did “not believe that any further treatment is necessary regarding
    the right shoulder under the workers’ compensation date of accident of 2/2/2012.”
    Dr. Blinn advised that “[n]o restrictions are necessary regarding the same” and that
    “[t]here is no impairment rating regarding the right shoulder and the February 2,
    2012 date of accident.”
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    II. PROCEDURAL HISTORY
    A.    Picon’s August 2012 Workers’ Compensation Petition
    On August 13, 2012, Picon, through counsel, filed a “petition for workers’
    compensation benefits” with the Division’s Office of the Judges of Compensation
    Claims naming both Gallagher and its insurer. Picon’s petition requested
    “[a]uthorization for surgery as prescribed by Dr. Rodriguez Font [sic] on 6/18/12
    (right shoulder manipulation)” and “[a]uthorization for a PCP to do the pre-ops as
    prescribed by Dr. Rodriguez-Font [sic].”
    B.    The Insurer Does Not Authorize Surgery and Discontinues Benefits
    Under Florida law, Gallagher’s insurer had 14 days to: (1) “either pay the
    requested benefits without prejudice to its right to deny within 120 days from
    receipt of the petition”; or (2) “file a response to petition.” Fla. Stat. § 440.192(8).
    However, the insurer did not pay for the surgery and did not file a response to the
    petition.
    On August 27, 2012, Picon’s attorney contacted Gallagher’s attorney “and
    inquired whether surgery would be authorized.” That same day, Gallagher’s
    attorney responded by attaching Dr. Blinn’s report and writing: (1) “Dr. Blinn . . .
    indicates your client’s shoulder condition is unrelated to her work activities”; and
    (2) Gallagher’s insurer “will not authorize the shoulder manipulation prescribed by
    Dr. Font-Rodriguez.”
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    That same day, Gallagher’s Roth sent an email to an employee at Dr. Font-
    Rodriguez’s office stating: “Based upon our 8.23.12 IME with Dr. Blinn, surgery
    will not be authorized under workers’ compensation. Please note that no further
    shoulder treatment will be authorized as Dr. Blinn did not feel her shoulder
    complaints were related to her job duties.” Dr. Font-Rodriguez’s employee sent
    this message on to Picon, writing: “Sorry this is the answer I received today.”
    C.    Picon’s September 2012 Complaint
    Thereafter, on September 17, 2012, Picon filed a complaint in state court
    alleging that Gallagher had acted negligently and that “[o]ver the course of her
    employment between 1991 and February 2, 2012, the Plaintiff suffered on-the-job
    injuries during the work she performed as a consequence of the aforesaid
    negligence of the Defendant.” Gallagher removed the case to federal court.
    D.    Picon’s September 2012 Withdrawal of Workers’ Compensation
    Petition
    On September 25, 2012, Picon voluntarily dismissed her workers’
    compensation petition. Picon’s attorney stated that Picon did so “[r]elying upon
    the position taken by Gallagher Bassett that Ms. Picon’s shoulder injury was not
    related to her employment.” Picon paid for and underwent surgeries on her right
    shoulder on October 1, 2012 and November 26, 2012. Dr. Font-Rodriguez
    performed these surgeries.
    III. SUMMARY JUDGMENT PROCEEDINGS
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    After discovery, Gallagher filed a motion for summary judgment. Gallagher
    argued that Picon’s negligence claim was barred by workers’ compensation
    exclusivity. Specifically, Gallagher reasoned that: (1) Picon was its employee at
    all relevant times; (2) it maintained a workers’ compensation liability insurance
    policy; and (3) Picon’s sole vehicle to “challenge Dr. Blinn’s finding is the
    workers’ compensation court and a ruling by a Judge of Compensation Claims in
    her favor.”
    In opposition, Picon argued that summary judgment was inappropriate
    because Gallagher was estopped from asserting workers’ compensation
    exclusivity. Picon reasoned that estoppel applied because: (1) Gallagher denied
    her surgery claim on the basis that her condition was “unrelated to her work
    activities”; and (2) Picon acted in reliance on Gallagher’s position that her
    condition was “unrelated to her work activities” by bringing a tort claim,
    dismissing her workers’ compensation petition, and paying for the necessary
    medical procedures. 2
    2
    The district court also denied Picon’s request for partial summary judgment in her favor,
    but Picon does not appeal that ruling.
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    The district court granted Gallagher’s motion for summary judgment. The
    district court concluded that under Florida law, workers’ compensation exclusivity
    barred Picon’s negligence claim. Picon appealed. 3
    IV. APPLICABLE FLORIDA LAW
    In this diversity case, we apply the law of the forum state, Florida. See
    James River Ins. Co. v. Ground Down Eng’g, Inc., 
    540 F.3d 1270
    , 1274 n.1 (11th
    Cir. 2008).
    Under Florida law, when an individual suffers an accidental compensable
    injury “arising out of work performed in the course and scope of employment,” the
    individual’s employer must provide compensation for that injury or furnish the
    benefits through a workers’ compensation insurance carrier. Fla. Stat. § 440.09(1).
    The workers’ compensation system is the employee’s only means of pursuing
    claims against her employer for injuries “arising out of work performed in the
    course and scope of employment,” see 
    id., subject to
    two narrow statutory
    exceptions, neither of which applies here. Fla. Stat. § 440.11(1).
    We review eight Florida appellate decisions that discuss the estoppel
    doctrine in an employee’s lawsuit where the employer raised workers’
    3
    We review de novo a district court’s grant of summary judgment and draw “all
    inferences and review all evidence in the light most favorable to the non-moving party.”
    Hamilton v. Southland Christian Sch., Inc., 
    680 F.3d 1316
    , 1318 (11th Cir. 2012) (internal
    quotation marks omitted). “Summary judgment is appropriate only if the movant shows that
    there is no genuine dispute as to any material fact and the movant is entitled to judgment as a
    matter of law.” 
    Id. (internal quotation
    marks omitted).
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    compensation exclusivity as an affirmative defense. We then apply that Florida
    law in those decisions to Picon’s case. 4
    A.     Elliott v. Dugger (Fla. 1st DCA 1989)
    In Elliott v. Dugger, 
    542 So. 2d 392
    (Fla. 1st DCA 1989), the plaintiffs
    Robert Elliott (an employee at a state prison) and his wife sued the Florida
    Department of Corrections’s Secretary and others for negligence after Mr. Elliott
    “ingested blood serum contaminated with the AIDS virus while on duty” at a
    prison. 
    Id. at 392–93.
    The Elliotts’ complaint alleged that “Robert Elliott was
    denied a claim for workers’ compensation benefits on the basis that the infection of
    the positive serum did not arise ‘naturally or unavoidably’ as a result of his
    employment.” 
    Id. at 393.
    In their answer, the defendants “raised the affirmative defense of the
    exclusivity of the Workers’ Compensation Act.” 
    Id. In response,
    the Elliotts
    argued that the defendants were “estopped from asserting the exclusivity defense
    on the basis that ‘[p]laintiff timely filed a claim for workers’ compensation
    benefits; his claim was denied by the state of Florida; plaintiff detrimentally and in
    reliance thereon instituted the subject action.’” 
    Id. (alteration in
    original).
    4
    All eight decisions are by District Courts of Appeal. If the Florida Supreme Court has
    not addressed an issue, we look to guidance from the Florida District Courts of Appeal and apply
    those courts’ decisions absent “persuasive indication” that the Florida Supreme Court would do
    otherwise. See Flintkote Co. v. Dravo Corp., 
    678 F.2d 942
    , 945 (11th Cir. 1982).
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    Later on, the defendants moved for summary judgment on the basis of
    workers’ compensation exclusivity. 
    Id. at 393.
    In response, the plaintiffs
    submitted Mr. Elliott’s testimony stating that “his claim for benefits was denied in
    a letter which he subsequently received in which it was stated that there were no
    benefits due under his claim.” 
    Id. The Elliotts
    were not able to locate that letter.
    
    Id. 5 The
    trial court granted the defendants’ motion. 
    Id. On appeal,
    the Elliotts
    argued that “there were material issues of fact existing as to whether [the
    defendants] [are] estopped from raising the exclusivity provisions of the Workers’
    Compensation Act as a defense.” 
    Id. Reversing, the
    First District Court of Appeal explained that “[s]ummary
    judgment is particularly unsuitable in a case where the facts and circumstances
    indicate the possibility of an estoppel.” 
    Id. The Florida
    appellate court declined to
    “construe the meaning of the alleged representation made by [the defendants] that
    no benefits were due claimant.” 
    Id. at 394
    (emphasis added). The court said that
    “representation could have meant, for instance, either that the Department of
    Corrections was of the opinion that there had yet been no injury shown, or that it
    had taken the position that Elliott had no right to claim benefits because the injury
    was not a covered injury.” 
    Id. The court
    went on that “if [the defendants] denied
    5
    Nothing in the record suggested that the employer-state ever paid workers’
    compensation benefits before denying the claim. See 
    Elliott, 542 So. 2d at 393
    .
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    workers’ compensation coverage on the basis that Robert Elliott’s alleged injury
    was not encompassed within the Act or on the basis that he was injured under other
    situations not covered by the Act, the Elliotts were free to pursue common law
    remedies.” 
    Id. Thus, summary
    judgment was inappropriate, in light of the
    existence of “genuine issues of material fact concerning the issue of estoppel.” 
    Id. Specifically, that
    factual issue was what was the employer’s given reason for
    denying the workers’ compensation claim. See 
    id. B. Byerley
    v. Citrus Publishing, Inc. (Fla. 5th DCA 1999)
    Next was Byerley v. Citrus Publishing, Inc., 
    725 So. 2d 1230
    (Fla. 5th DCA
    1999), where an employee, Audrey Byerley, sued her employer, Citrus Publishing,
    for negligence after she sustained injuries from tripping over a bench located on
    Citrus Publishing’s property. 
    Id. at 1231.
    Ms. Byerley had “punched out for the
    day” when the accident occurred. 
    Id. The accident
    caused Ms. Byerley to suffer
    “a compression fracture of the vertebrae in her back, pull[] her right groin muscle,
    fracture[] her left kneecap, and suffer[] numerous abrasions.” 
    Id. “Her total
    medical bills exceeded $30,000.” 
    Id. Ms. Byerley
    first “filed a claim for workers’ compensation benefits which
    was denied by the employer and its workers’ compensation carrier.” 
    Id. Citrus Publishing
    did not pay any portion of Ms. Byerley’s $30,000 medical bills or
    otherwise pay her workers’ compensation benefits. See 
    id. 12 Case:
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    “The notice of denial stated: ‘Injury did not arise out [of] the course and
    scope of [Byerley’s] employment. Employee was clocked out and had exited the
    building, when she tripped over a bench on the pavement.’” 
    Id. at 1231
    (alterations in original). After Ms. Byerley filed her tort complaint, the employer
    moved for summary judgment, asserting that “Byerley’s exclusive remedy was
    worker’s compensation.” 
    Id. The trial
    court granted summary judgment for the
    employer. 
    Id. Reversing, the
    Fifth District Court of Appeal reasoned that Citrus Publishing
    “created a Hobson’s choice for Byerley: the employer, through its insurance
    carrier, denied her claim for workers’ compensation, and then, when Byerley
    elected to proceed in a tort action, argued that she could not sue because her
    exclusive remedy was the Workers’ Compensation Act.” 
    Id. at 1232.
    Therefore,
    the appellate court concluded that “it would be inequitable for an employer to deny
    worker’s compensation coverage on the ground that the employee’s injury did not
    arise out of the course and scope of employment, then later claim immunity from a
    tort suit on the ground that the injury did arise out of the course and scope of
    employment.” 
    Id. The Florida
    court reasoned that: (1) the employer had informed Ms. Byerley
    that it was denying her claim “because it did not occur in the course and scope of
    her employment”; (2) Ms. Byerley had “accepted and relied on the denial, bore her
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    medical expenses, then sued the employer in tort as permitted by the statute”; and
    (3) the “elements of estoppel are shown” and the employer was not entitled to
    summary judgment. 
    Id. at 1232–33.
    C.    Tractor Supply Co. v. Kent (Fla. 5th DCA 2007)
    The third case, Tractor Supply Co. v. Kent, 
    966 So. 2d 978
    (Fla. 5th DCA
    2007), involved an employee, Kent, who worked for Tractor Supply Co. (“TSC”).
    
    Id. at 979.
    Kent alleged that, while at work, he was exposed to hydrated lime dust,
    which can cause lung injuries and aggravate breathing disorders. 
    Id. Kent filed
    a
    petition for benefits through the workers’ compensation system, and his
    employer’s insurer denied the claim, stating the condition complained of: (1) “was
    the result of a pre-existing medical condition and not the result of employment
    with TSC”; and (2) “was the result of a prior worker’s compensation claim that
    had been settled for continuing treatment.” 
    Id. Kent initially
    pursued remedies through the workers’ compensation system.
    
    Id. After discovery
    in that forum and just before mediation, Kent voluntarily
    dismissed his workers’ compensation petition and filed a complaint in state court
    against TSC. 
    Id. The workers’
    compensation claim thus “was withdrawn before it
    was adjudicated.” 
    Id. In the
    tort case, Kent moved for partial summary judgment on the issue of
    whether TSC was estopped from asserting workers’ compensation exclusivity as
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    an affirmative defense. 
    Id. The trial
    court granted Kent’s motion and TSC
    appealed. 
    Id. Reversing, the
    Fifth District Court of Appeal framed the issue as: whether
    the Byerley and Elliott decisions “establish that an employer such as TSC, who,
    through its comp carrier, denies a worker’s compensation claim on the basis that
    the injury or illness was pre-existing, is then estopped from asserting worker’s
    compensation immunity and exclusivity in defending against a civil tort action[?]”
    
    Id. at 978
    (footnote omitted). The Florida appellate court held that they do not. 
    Id. at 980–81.
    The Florida appellate court read Byerley narrowly, stating that “Byerley
    holds that expressly asserting that an injury did not occur in the scope and course
    of employment estops the employer from defending a subsequent tort action on the
    ground that the claim arose in the course and scope of employment.” 
    Id. Importantly, “[i]t
    is not simply the denial, but rather the irreconcilable positions
    asserted, that led to the result in Byerley.” 
    Id. The irreconcilable
    position in
    Byerley was the insurer claimed Ms. Byerley’s fall injury did not occur in the
    course and scope of her employment but later asserted workers’ compensation
    exclusivity when she sued. See 
    id. In contrast,
    in Kent, the Florida appellate court explained, TSC’s insurer
    “did not assert that no employment relationship existed or that the incident
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    occurred outside the scope of employment. Rather, the denial asserts that under
    the terms of the Worker’s Compensation Act, the injury is one which is not
    deemed compensable.” 
    Id. The Florida
    appellate court explained that “[t]here is
    no irreconcilable conflict in the employer here raising a pre-existing medical
    condition defense to a comp claim, but asserting it is, nevertheless, insulated from
    a civil suit.” 
    Id. at 981.
    To the extent that Kent objected to the insurer’s
    determination, the court held that “Kent could and should have litigated the
    defense of pre-existing injury/illness in the comp action” as “[a] pre-existing injury
    or illness is a recognized defense to a claim for comp benefits.” 
    Id. D. Coca-Cola
    Enterprises, Inc. v. Montiel (Fla. 2d DCA 2008)
    Shortly thereafter, Florida’s Second District Court of Appeal decided Coca-
    Cola Enterprises, Inc. v. Montiel, 
    985 So. 2d 19
    (Fla. 2d DCA 2008), the fourth
    case we review. In Montiel, the plaintiff “suffered a back injury while unloading
    Coca-Cola products at a Tampa Kash N’ Karry store.” 
    Id. at 19.
    The appellate
    court stated that “[u]nquestionably, the injury occurred in the course and scope of
    employment.” 
    Id. Monteil’s employer,
    Coca-Cola, “paid workers’ compensation
    benefits to him for twelve weeks.” 
    Id. Coca-Cola stopped
    doing so upon receipt
    of medical evidence indicating “that Mr. Monteil’s condition no longer related to
    his work injury, but to a degenerative condition.” 
    Id. at 20.
    Monteil “did not claim
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    further benefits under the workers’ compensation statute” and instead “sued Coca-
    Cola and Kash N’ Karry for negligence.” 
    Id. In the
    negligence action, Coca-Cola sought summary judgment on the basis
    of workers’ compensation exclusivity. The trial court denied the summary
    judgment after the plaintiff argued that “the denial of further benefits estopped
    Coca-Cola from claiming workers’ compensation exclusivity.” 
    Id. Reversing, the
    Florida appellate court pointed out that, unlike in Elliott and
    Byerley, “Mr. Monteil’s injury was work-related. Coca-Cola never contended
    otherwise. Coca-Cola paid benefits for approximately three months. Indeed,
    Coca-Cola denied further benefits only when medical evidence indicated Mr.
    Monteil’s condition no longer related to his work injury.” 
    Id. The court
    concluded
    that it was not aware of a “statutory provision that, under these circumstances,
    strips the employer of the exclusivity defense.” 
    Id. “Had Mr.
    Monteil thought
    himself entitled to further benefits,” the court explained, “the statute provided a
    vehicle to seek relief.” 
    Id. (citing Fla.
    Stat. § 440.192 (“Any employee may, for
    any benefit that is ripe, due, and owing, file with the Office of the Judges of
    Compensation Claims a petition for benefits which meets the requirements of this
    section and the definition of specificity in § 440.02.”)).
    E.    Schroeder v. Peoplease Corp. (Fla. 1st DCA 2009)
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    Our fifth case is Schroeder v. Peoplease Corp., 
    18 So. 3d 1165
    (Fla. 1st
    DCA 2009), where plaintiff Schroeder, a truck driver, worked for Peoplease Corp.
    
    Id. at 1166.
    Schroeder was injured when he attempted to manually move a 2,000
    pound load within his trailer causing the onset of heart problems and the need for
    emergency heart surgery. 
    Id. Schroeder filed
    a workers’ compensation petition.
    
    Id. “Peoplease controverted
    the entire claim and filed a notice of denial which”
    gave six reasons for denying the claim. 
    Id. One of
    the reasons was “[t]he present
    condition of claimant is not the result of injury arising out of and in the course and
    scope of his or her employment.” 
    Id. The other
    reasons related to whether a
    causal connection existed between Schroeder’s work and his condition and
    whether his injury was a compensable one under the statute. 
    Id. It was
    undisputed
    that Peoplease had paid no benefits, either medical or lost wages, since Schroeder’s
    injury in 2006. 
    Id. at 1168.
    After the denial, Schroeder commenced a civil action against, inter alia,
    Peoplease and argued that, given its denial, Peoplease could not assert workers’
    compensation exclusivity as an affirmative defense. 
    Id. at 1165–66.
    Peoplease
    sought summary judgment on the basis of workers’ compensation exclusivity.
    Peoplease filed an affidavit of its insurer’s adjuster stating that the intent of the
    denial notice was “neither to assert a lack of an employment relationship nor to
    allege that Mr. Schroeder’s incident occurred outside the scope of the employment
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    relationship.” 
    Id. at 1167.
    Instead, the intent of the denial notice “was to dispute
    that Mr. Schroder’s injury was compensable.” 
    Id. The state
    trial court granted
    summary judgment for Peoplease. The Schroeders appealed. 
    Id. at 1167–68.
    Reversing, the First District Court of Appeal concluded that the case was
    akin to Byerley and Elliott. The employer, Peoplease tried to distinguish Byerley
    by arguing that in that case “it was clear that the employee was not in the course
    and scope of employment because she had ‘clocked out and had exited the
    building, when she tripped over a bench.’” 
    Id. at 1169.
    The Schroeder court
    rejected the employer’s argument that “when the facts make clear that the
    employee suffered a workplace incident, then estoppel will never apply despite
    what the employee and carrier may have said in the notice of denial.” 
    Id. Thus, like
    in Elliott, “there remain disputed issues of material fact as to the meaning of
    the language employed in the notice of denial.” 
    Id. at 1170.
    The court pointed out
    that “[s]ummary judgment is inappropriate where the wording of a document is
    ambiguous and interpretation involves questions of fact.” 
    Id. Because “[w]hether
    estoppel is appropriate in this case and whether the employer took irreconcilable
    positions is dependent upon the meaning to be accorded the notice of denial,” the
    court reversed and remanded. 
    Id. F. Coastal
    Masonry, Inc. v. Gutierrez (Fla. 3d DCA 2010)
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    Our sixth case is Coastal Masonry, Inc. v. Gutierrez, 
    30 So. 3d 545
    (Fla. 3d
    DCA 2010), where the plaintiff, Gutierrez, was injured while “lifting concrete
    blocks.” 
    Id. at 547.
    Gutierrez filed a petition for workers’ compensation benefits
    from his employer, Coastal Masonry, and the employer’s insurer denied the claim
    “in its entirety.” 
    Id. It was
    “undisputed that Coastal [Masonry] paid no benefits to
    Gutierrez.” 
    Id. The notice
    of denial gave several reasons, specifically: (1) “[t]he claimant
    did not report the alleged injury to the employer in a timely manner”; (2) “[t]he
    present condition of the claimant is not the result of an injury by accident arising
    out of and in the course and scope of employment”; (3) “[t]here is no accident or
    occupational disease”; (4) “[t]he condition complained of is not the result of an
    injury”; (5) “[t]he claimant’s medical condition is the result of a pre-existing
    condition or disease”; and (6) “[t]he claimant’s medical condition is personal, pre-
    existing and/or idiopathic in nature.” 
    Id. After receiving
    the notice of denial, Gutierrez “voluntarily dismissed his
    petition and filed a negligence action against Coastal [Masonry].” 
    Id. Gutierrez’s complaint
    alleged “that Coastal [Masonry] had denied his workers’ compensation
    claim on the basis that the accident and injuries did not arise out of his employment
    and were not covered by workers’ compensation.” 
    Id. (internal quotation
    marks
    and alterations omitted). Coastal Masonry admitted this allegation “and further
    20
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    denied that Gutierrez was a Coastal [Masonry] employee.” 
    Id. “Notwithstanding [this]
    denial . . . , Coastal [Masonry] denied that it had waived workers’
    compensation immunity and further asserted that immunity as an affirmative
    defense.” 
    Id. Later, Coastal
    Masonry moved for summary judgment on the basis of
    workers’ compensation exclusivity and the trial court denied the motion and found
    that Coastal Masonry was estopped as a matter of law from asserting the defense.
    
    Id. Coastal Masonry
    appealed. 
    Id. Affirming, the
    Third District Court of Appeal held that “the record shows
    that Coastal [Masonry] has taken inconsistent positions.” 
    Id. at 548.
    Specifically,
    it had “denied Gutierrez’s claim for workers’ compensation benefits stating that
    ‘[t]he present condition of the claimant is not the result of an injury by accident
    arising out of and in the course and scope of employment.’” 
    Id. Then, Coastal
    Masonry “asserted as an affirmative defense that it was entitled to the exclusivity
    defense because the accident arose in the course and scope of Gutierrez’s
    employment.” 
    Id. The appellate
    court pointed out that Coastal Masonry’s
    summary judgment position was inconsistent with the position it took in the
    workers’ compensation forum and in its own answer in the case. 
    Id. Having determined
    that the employer took inconsistent positions, the Florida
    appellate court next turned to “whether, as a matter of law, Coastal [Masonry] is
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    Case: 13-12829     Date Filed: 11/19/2013    Page: 22 of 27
    estopped from raising a workers’ compensation exclusivity defense.” 
    Id. The court
    explained that the elements of estoppel are: (1) “a representation by the party
    estopped to the party claiming the estoppel as to some material fact, which
    representation is contrary to the condition of affairs later asserted by the estopped
    party”; (2) “reliance upon this representation by the party claiming the estoppel”;
    and (3) “a change in the position of the party claiming the estoppel to his
    detriment, caused by the representation and his reliance thereon.” 
    Id. (internal quotation
    marks omitted). The court determined that “the record established the
    elements of estoppel” as Gutierrez “(1) dismissed the worker’s compensation
    claim; (2) incurred medical expenses; and (3) filed a negligence action to recover
    damages resulting from his injury.” 
    Id. Accordingly, the
    appellate court affirmed
    the trial court’s conclusion that estoppel applied as a matter of law to bar Coastal
    Masonry’s workers’ compensation defense. 
    Id. G. Mena
    v. J.I.L Construction Group Corp. (Fla. 4th DCA 2012)
    Next, we turn to Mena v. J.I.L. Construction Group Corp., 
    79 So. 3d 219
    (Fla. 4th DCA 2012). The plaintiff, Mena, “while constructing a home, . . . fell to
    the ground from a second-floor roof truss” and “sustained multiple injuries.” 
    Id. at 221.
    Mena filed workers’ compensation claims with his employer (“J.I.L.”) and
    the sub-contractor (“Slorp”). 
    Id. at 222.
    Both companies denied the claims. 
    Id. Slorp’s notice
    of denial stated that “Mena was employed by J.I.L., not Slorp.” 
    Id. 22 Case:
    13-12829     Date Filed: 11/19/2013    Page: 23 of 27
    J.I.L.’s notice of denial said: (1) “There is no employer/employee relationship
    established”; (2) “Failure to report injury timely”; (3) “The
    Employer/Carrier/Servicing Agent reserves the right to these and any other
    defenses that may become apparent.” 
    Id. Eight months
    later, Mena voluntarily dismissed his workers’ compensation
    petitions and “filed suit against J.I.L. and Slorp for negligence.” 
    Id. Both defendants
    asserted workers’ compensation exclusivity as affirmative defenses. 
    Id. When defendants
    moved for summary judgment, “Mena argued that J.I.L. and
    Slorp should be estopped from asserting worker’s compensation exclusivity
    because of their previous denials.” 
    Id. The trial
    court granted summary judgment
    to defendants, “finding that their previous ‘general denials’ were not inconsistent
    with their claims of entitlement to worker’s compensation immunity.” 
    Id. Reversing as
    to defendant J.I.L., the Fourth District Court of Appeal
    explained that when “the language employed in the notice of denial could give rise
    to more than one interpretation, such that it cannot be fairly determined whether
    the employer’s positions are inconsistent, summary judgment is inappropriate.” 
    Id. at 223.
    The court applied this principle to the case, noting that “J.I.L’s denial
    suggested it was asserting that Mena was not its employee. At the very least, . . .
    the meaning of the language employed in the notice of denial is unclear.” 
    Id. (internal quotation
    marks omitted). Because “issues of material fact remain with
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    Case: 13-12829    Date Filed: 11/19/2013    Page: 24 of 27
    respect to whether J.I.L. asserted inconsistent positions and whether it should be
    estopped from claiming it is entitled to worker’s compensation immunity,” the
    court reversed “the entry of summary judgment in favor of J.I.L.” 
    Id. On the
    other hand, the Florida appellate court affirmed summary judgment
    in favor of Slorp. 
    Id. at 223–24.
    The court observed that “Slorp maintained
    consistent positions in the worker’s compensation forum and in Mena’s civil
    action.” 
    Id. Specifically, “Slorp
    denied Mena’s worker’s compensation claim on
    the basis that Mena was employed by J.I.L. not Slorp, and that J.I.L. had coverage.
    Slorp’s affirmative defense of worker’s compensation immunity stated that Mena
    was acting in the course and scope of employment performing work subcontracted
    by Slorp to J.I.L.” 
    Id. H. Ocean
    Reef Club, Inc. v. Wilczewski (Fla. 3d DCA 2012)
    Most recently, in Ocean Reef Club, Inc. v. Wilczewski, 
    99 So. 3d 1
    (Fla. 3d
    DCA 2012), two former employees (Wilczewski and Leon) of a beauty salon
    alleged that they were exposed to chemical fumes while at work, and as a result,
    had suffered “asthma-like symptoms, headaches and respiratory problems.” 
    Id. at 2.
    The employees notified their employer of their injuries, but the beauty salon
    owner, Ocean Reef, did not notify its workers’ compensation insurance carrier. 
    Id. The employees
    “brought a civil action for damages against Ocean Reef” at which
    point Ocean Reef “notified the workers’ compensation insurance carrier of the
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    Case: 13-12829     Date Filed: 11/19/2013    Page: 25 of 27
    claims.” 
    Id. The insurer
    “denied the claims contending that the illnesses did not
    occur in the course and scope of employment” and noting that “the statute of
    limitations had run.” 
    Id. In the
    employees’ civil action, Ocean Reef moved for summary judgment
    “arguing that Wilczewski’s and Leon’s injuries were work-related, and that, based
    on workers’ compensation immunity, it was immune from suit as a matter of law.”
    
    Id. at 3.
    The trial court denied the motion and Ocean Reef appealed. 
    Id. at 4.
    Affirming, the Third District Court of Appeal held that, as a matter of law,
    Ocean Reef was estopped from asserting workers’ compensation immunity. 
    Id. The court
    reasoned that because “the carrier’s denial is absolutely clear on its face
    that the reason for the denial is ‘[n]o accident in the course and scope of
    employment,’ it is ‘clearly irreconcilable’ with the defense of tort immunity
    asserted by Ocean Reef.” 
    Id. As the
    carrier’s basis for denying the claim was
    imputed to the employer, Ocean Reef could not “contend that the injuries were, in
    fact, related to work and therefore covered by workers’ compensation when it has
    clearly denied coverage on inconsistent grounds earlier.” 
    Id. V. GENUINE
    ISSUES OF MATERIAL FACT
    These decisions make clear that, under Florida law, whether estoppel applies
    to prevent an employer from asserting the workers’ compensation exclusivity
    defense in a tort action may turn on what reasons were given for denying workers’
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    compensation benefits. When the record reveals multiple possible explanations for
    the denial, or the language in the denial document is ambiguous and gives rise to
    more than one interpretation, issues of material fact exist over whether the
    employer’s position is inconsistent so as to indicate possible estoppel. See 
    Mena, 79 So. 3d at 222
    –23; 
    Schroeder, 18 So. 3d at 1170
    ; 
    Elliott, 542 So. 2d at 393
    –94.
    That is the case here. Gallagher’s insurer paid Picon workers’ compensation
    for almost six months as a result of her right shoulder pain, suggesting that
    Gallagher’s insurer considered the condition work-related. But when Picon
    requested the surgery recommended by Dr. Font-Rodriguez, Gallagher denied the
    request, relying on Dr. Blinn’s opinion that her right shoulder problem was not
    work-related. Gallagher on appeal argues that Dr. Blinn meant only that Picon’s
    work was not a “major contributing cause” of her right shoulder pain.
    The communications in the record between Gallagher and Picon or her
    attorney do not contain the words “major contributing cause” or otherwise clearly
    reflect this position. Further, to some extent, Dr. Blinn appeared to focus on
    medical causation by saying Picon’s injury was due to her age, diabetes, vascular
    disease, and chest pain, which may make Picon’s problems preexisting.
    On the other hand, Gallagher’s emails, viewed in the light most favorable to
    Picon, can be construed as denying the existence of an incident occurring in the
    course and scope of employment. For example, Gallagher’s attorney wrote that
    26
    Case: 13-12829     Date Filed: 11/19/2013    Page: 27 of 27
    Picon’s “shoulder condition is unrelated to her work activities.” Likewise,
    Gallagher’s senior claims representative Roth wrote that “no further shoulder
    treatment will be authorized as Dr. Blinn did not feel her shoulder complaints were
    related to her job duties.” Dr. Blinn himself wrote “it is not reasonable to state that
    using a mouse or computer at a workstation in a repetitive fashion is the reason for
    this persons [sic] right shoulder problem.”
    We do not conclude that estoppel applies here as a matter of law. We
    determine only that there were genuine issues of material fact as to what were
    Gallagher’s reason or reasons for the denial of Picon’s request for workers’
    compensation benefits. Accordingly, the district court erred in granting summary
    judgment to the defendant Gallagher as a matter of law based on its workers’
    compensation exclusivity affirmative defense.
    VI. CONCLUSION
    For the reasons stated above, we reverse the grant of summary judgment for
    the defendant Gallagher and remand for further proceedings consistent with this
    opinion.
    REVERSED and REMANDED.
    27