John Stephen Ravan v. Corporal Althea Addison Jackson ( 2023 )


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  • USCA11 Case: 21-11036   Document: 99-1    Date Filed: 02/27/2023    Page: 1 of 25
    [DO NOT PUBLISH]
    In the
    United States Court of Appeals
    For the Eleventh Circuit
    ____________________
    No. 21-11036
    ____________________
    JOHN STEPHEN RAVAN,
    Plaintiff-Appellant,
    versus
    SHERIFF CULLEN TALTON,
    Houston County, et al.,
    Defendants,
    CORPORAL ALTHEA ADDISON JACKSON,
    Houston County Detention Center,
    DOCTOR ROHL,
    Houston County Detention Center,
    NURSE PRACTITIONER BROOM,
    USCA11 Case: 21-11036       Document: 99-1       Date Filed: 02/27/2023      Page: 2 of 25
    2                        Opinion of the Court                   22-11036
    Houston County Detention Center,
    NURSE JEANNIE VAUGHN,
    ASSISTANT NURSE RONNIE SPRAUGE, et al.,
    Defendants-Appellees.
    ____________________
    Appeal from the United States District Court
    for the Middle District of Georgia
    D.C. Docket No. 5:19-cv-00161-TES-TQL
    ____________________
    Before ROSENBAUM, LAGOA, Circuit Judges, and WETHERELL,* Dis-
    trict Judge.
    PER CURIAM:
    While John Ravan was incarcerated, medical staff changed
    his medication, causing him to suffer an allergic reaction that was
    immediately obvious and inflicted severe, irreversible damage. Be-
    sides that, prison guards allegedly refused to give Ravan grievance
    forms so that he could ask for better medical treatment, and they
    transferred him out of medical housing. Separately, food-service
    workers gave Ravan, who is Jewish, non-Kosher meals (and refused
    * The Honorable T. Kent Wetherell II, U.S. District Judge for the Northern
    District of Florida, sitting by designation.
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    22-11036                   Opinion of the Court                               3
    to provide Kosher meals) on a number of occasions. Ravan sued
    (1) the doctor and nurses who inadequately treated him, (2) the
    prison officers who prevented him from requesting medical treat-
    ment, and (3) the food-service workers and the company who
    served him non-Kosher meals. After a thorough review of the rec-
    ord and with the benefit of oral argument,1 we affirm in part, va-
    cate in part, and reverse in part.
    I.   BACKGROUND
    A. Factual Background2
    When Ravan entered the Houston County Detention Cen-
    ter on February 17, 2019, he had a preexisting brain tumor and poor
    vision. Shortly thereafter, Dr. Peter Wrobel, along with Nurses
    Rawni Sprague, Jeannie Vaughn and others 3 (collectively, the
    1 We appointed Nicole Bronnimann and Joshua Mitchell to represent Ravan
    on appeal. We thank both for their service to the court.
    2 Because the district court dismissed Ravan’s claims against the medical de-
    fendants and the food-service defendants before summary judgment, for pur-
    poses of this appeal, we consider the allegations in Ravan’s amended com-
    plaint as true. Erickson v. Pardus, 
    551 U.S. 89
    , 94 (2007). The actual facts may
    or may not be as alleged. Because the district court granted summary judg-
    ment for the officer defendants, we consider the facts as to them based on the
    evidence, viewing all conflicts in the light most favorable to Ravan as the non-
    movant. Tolan v. Cotton, 
    572 U.S. 650
    , 651 (2014). So again, the facts may or
    may not be as set forth.
    3 Ravan also named Physician’s Assistant Sharon Broome, Nurse Chiquita
    Cox, Nurse Shakira Turner, and Nurse Shannon Wingfield.
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    4                      Opinion of the Court                22-11036
    “medical defendants”), changed Ravan’s medications—without
    doing precautionary bloodwork—causing him to have an allergic
    reaction.
    The allergic reaction manifested itself as “Stevens-Johnson
    syndrome” or “toxic epidermal necrolysis” (“SJS/TEN”). SJS/TEN
    is a single condition that covers a spectrum, with SJS representing
    the relatively less severe form and TEN representing the relatively
    more severe form. Either way, SJS/TEN is a “severe skin reac-
    tion” that causes “the skin . . . to blister and peel, forming very
    painful raw areas called erosions that resemble a severe hot-water
    burn. The skin erosions usually start on the face and chest before
    spreading to other parts of the body. In most affected individuals,
    the condition also damages the mucous membranes, including the
    lining of the mouth and airways[.]” “SJS/TEN often affects the
    eyes as well, causing irritation and redness of the conjunctiva,
    which are the mucous membranes that protect the white part of
    the eye and line the eyelids, and damage to the clear front covering
    of the eye (the cornea) . . . . About 10 percent of people with [SJS]
    die from the disease, while the condition is fatal in up to 50% of
    those with [TEN].” Survivors can suffer long-term effects like hair
    loss, abnormal growth or loss of fingernails, impaired taste, diffi-
    culty urinating, and genital abnormalities.
    Ravan said that, while Dr. Wrobel diagnosed him with
    SJS/TEN, he was kept in a solitary medical cell for weeks with
    bleeding and blistered legs, mouth, and genitals, with no treatment
    other than Tylenol and mouthwash. Ravan’s health continued to
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    22-11036                 Opinion of the Court                            5
    deteriorate, and at one point, Ravan’s mucous membrane came
    out of his eye. In response, a jail officer gave him only a plastic
    evidence bag to put the mucous membrane in. Ravan also devel-
    oped a lump on his testicles, but when Ravan asked Dr. Wrobel to
    exam it, the doctor said, “I don’t want to see or feel your balls
    again.”
    Still seeking help, Ravan asked Deputy Laura Freeman and
    Corporal Althea Jackson (“the officer defendants”) more than fif-
    teen times for “grievance form[s] to address his medical needs and
    issues of bleeding sores”—but they refused every time. “After
    [three] days of begging for a grievance to complain of . . . lo[]sing
    [his] vision more each day, and the sores in [his] mouth, legs and
    eye,” Ravan said, Officers Jackson and Freeman moved him out of
    medical housing into general-population housing knowing that
    Ravan was in danger of being accidentally struck and killed there.
    While in the detention center, Ravan sought Kosher food in
    accordance with his Jewish faith. He had to “repeatedly” get shift
    supervisors to fix his meals because of contamination.4 At one
    point, when he asked kitchen staff to remake his food, the staff
    member refused, stating, “I ain’t doing nothing else.” According to
    Ravan’s records, during his period of incarceration, he was denied
    4 At all material times, Summit Food Service, LLC (“Summit Food Service”)
    was the company that furnished food services for the Houston County Deten-
    tion Center. The operative complaint identifies Summit Food Service and two
    of its employees—Gene Thomas and Michelle Wheeler—as defendants.
    These parties are hereinafter referred to as the “food-service defendants.”
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    6                      Opinion of the Court                22-11036
    Kosher dining on at least seven occasions: April 4, April 5 (the p.m.
    snack), April 6 (breakfast and dinner), April 7 (breakfast), April 9,
    and April 11.
    Upon being released from prison, Ravan suffered from
    blindness, was wheelchair-bound because of seizures, and was told
    he had to have a testicle removed.
    B. Procedural History
    While incarcerated, Ravan sued (1) the medical defendants,
    (2) the officer defendants, and (3) the food-service defendants. As
    to the medical defendants, Ravan alleged that they had provided
    inadequate care in violation of the Eighth Amendment. Ravan said
    the officer defendants had prevented him from receiving care and
    moved him out of medical housing—also in violation of the Eighth
    Amendment. And finally, about the food-service defendants,
    Ravan alleged that their refusal to provide Kosher meals violated
    both the First Amendment and constituted a substantial burden on
    his religious practice in violation of the Religious Land Use and In-
    stitutionalized Persons Act (“RLUIPA”), 42 U.S.C. § 2000cc et seq.
    Ravan’s original complaint was verified under penalty of perjury
    and had attached to it a ten-page log of events between February
    and April, as well as grievances he had submitted to the jail. The
    combined document was about 120 pages.
    The magistrate judge ordered Ravan to refile his complaint
    on the Middle District of Georgia’s standard § 1983 form and
    warned, in bold, that the new complaint would replace the original
    complaint and that the magistrate judge would consider only the
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    22-11036                    Opinion of the Court                                 7
    allegations in the new complaint. In response, Ravan asked for a
    copy of his original complaint because his copies had disappeared
    during his transfer between facilities. The magistrate judge gave
    Ravan more time to refile and a free copy of the complaint but said
    that Ravan had to pay for copies of the “voluminous” attach-
    ments—about 80 pages.
    Ravan filed an amended complaint but did not resubmit the
    grievances and daily log attached to the original complaint.5 Be-
    cause Ravan proceeded while incarcerated, the magistrate judge
    5 Ravan argues that the grievances and daily log attached to the original com-
    plaint should be considered along with the operative complaint. We agree.
    At the pleading stage, courts may consider (or “incorporate by reference”) doc-
    uments that are not attached to the complaint so long as those documents are
    (1) referred to in the complaint, (2) central to the plaintiff’s claims, and (3) of
    undisputed authenticity. Hi-Tech Pharms., Inc. v. HBS Int’l Corp., 
    910 F.3d 1186
    , 1189 (11th Cir. 2018); accord Day v. Taylor, 
    400 F.3d 1272
    , 1276 (11th
    Cir. 2005). Here, no party disputes the centrality or authenticity of Ravan’s
    grievances and daily log. The only dispute is whether the operative complaint
    adequately refers to those documents for purposes of incorporation. It does.
    The operative complaint (1) summarizes the contents of Ravan’s daily log, al-
    leging that he went “weeks . . . with no help or medication” for his medical
    symptoms and that he was denied Kosher meals “over and over”; (2) makes
    broad references to the documents that Ravan previously submitted to the
    court; and (3) alleges that his grievances went ignored by prison staff. Con-
    struing these allegations liberally, and considering that Ravan submitted his
    only copy of the daily log with his original complaint and the magistrate judge
    denied his request for a free copy of the daily log so he could resubmit it with
    his amended complaint, we are satisfied that the operative complaint incorpo-
    rates the grievances and daily log that Ravan attached to the original com-
    plaint.
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    8                      Opinion of the Court                 22-11036
    “screened” Ravan’s amended complaint under 28 U.S.C. § 1915A.
    As to the medical defendants, the magistrate judge found that
    Ravan’s allegations described, at most, negligence—but not delib-
    erate indifference—and dismissed those claims. But the magistrate
    judge allowed Ravan’s claims against the officer defendants and the
    food-service defendants to proceed.
    The food-service defendants moved to dismiss. They ar-
    gued that Summit Food Service was not liable because Ravan had
    not alleged a policy of violating religious rights. They continued
    that (1) Ravan had not stated a claim against the individual defend-
    ants because he did not attribute specific acts to them, (2) the indi-
    vidual defendants were entitled to qualified immunity on the First
    Amendment claim, (3) RLUIPA did not provide for monetary dam-
    ages, and (4) Ravan’s claims for injunctive and declaratory relief
    were moot because he had been released from the jail.
    While the motion to dismiss was pending, the officer de-
    fendants moved for summary judgment. Both Officers Freeman
    and Jackson denied that they had ever refused Ravan grievance
    forms. And they contended that, because Ravan was seen by med-
    ical professionals, they thought (and were entitled to think) that the
    medical professionals were adequately treating Ravan. They also
    said that they moved Ravan at the recommendation of the medical
    staff and therefore were justified in believing that the move did not
    present a risk of harm. The officer defendants also pointed out that,
    in any event, only Officer Jackson, not Officer Freeman, had the
    authority to authorize a move and Ravan didn’t suffer any harm
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    22-11036                   Opinion of the Court                               9
    from the transfer. Finally, they argued that they were entitled to
    qualified immunity because there was no case clearly establishing
    that their conduct was unconstitutional.
    On February 2, 2021, the magistrate judge recommended
    granting both the motion to dismiss and the motion for summary
    judgment. As to the former, the magistrate judge recommended
    dismissing Summit Food Service because Ravan had not alleged a
    policy or custom of violating rights. And as to the individual food-
    service defendants, the magistrate judge concluded that Ravan had
    not made any specific allegations about their conduct. On the
    RLUIPA claims, the magistrate judge agreed that monetary dam-
    ages were not available and Ravan’s claims for injunctive and de-
    claratory relief were moot. The magistrate judge also recom-
    mended entering summary judgment for the officer defendants be-
    cause the officers were entitled to rely on the medical staff to give
    Ravan sufficient care.
    On February 19, 2021, Ravan moved for leave to amend.6
    The motion wasn’t docketed until March 8. In the meantime, on
    February 26, the district court adopted the magistrate judge’s re-
    port and entered judgment against Ravan on all claims. When the
    magistrate judge received the motion for leave to amend, he
    6 Under the “prison mailbox rule,” a document is considered filed “on the date
    it [was] delivered to prison authorities for mailing.” Daniels v. United States,
    
    809 F.3d 588
    , 589 (11th Cir. 2015). Because Ravan gave his motion to prison
    authorities on February 19, we consider that as the date of filing.
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    10                      Opinion of the Court                   22-11036
    denied the motion as moot because judgment had been entered.
    Ravan now appeals.
    II. STANDARDS OF REVIEW
    We review de novo a district court’s order granting a mo-
    tion to dismiss for failure to state a claim. Boyle v. City of Pell City,
    
    866 F.3d 1280
    , 1286 (11th Cir. 2017).
    We also review the grant or denial of summary judgment de
    novo. B&G Enters., Ltd. v. United States, 
    220 F.3d 1318
    , 1322 (11th
    Cir. 2000). In so doing, we view all evidence and all factual infer-
    ences reasonably drawn from the evidence in the light most favor-
    able to the nonmoving party—here, Ravan. St. Charles Foods, Inc.
    v. America’s Favorite Chicken Co., 
    198 F.3d 815
    , 819 (11th Cir.
    1999).
    A party that fails to properly object to a magistrate judge’s
    report and recommendation, after being given notice of the period
    for objecting and the consequences of failing to do so, “waives the
    right to challenge on appeal the district court’s order based on un-
    objected-to factual and legal conclusions.” 11th Cir. R. 3-1. In such
    cases, we may review the district court’s adoption of a recommen-
    dation “for plain error if necessary in the interests of justice.” Id.;
    accord Harrigan v. Metro Dade Police Dep’t Station #4, 
    977 F.3d 1185
    , 1191 (11th Cir. 2020); see also United States v. Perkins, 
    787 F.3d 1329
    , 1343–44 (11th Cir. 2015) (differentiating between ob-
    jected-to and unobjected-to portions of the adopted recommenda-
    tion for purposes of review). Under the civil plain-error standard,
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    22-11036                 Opinion of the Court                           11
    we will consider an issue not properly raised in the district court “if
    it involves a pure question of law, and if refusal to consider it would
    result in a miscarriage of justice.” Roy v. Ivy, 
    53 F.4th 1338
    , 1351
    (11th Cir. 2022) (quoting Burch v. P.J. Cheese, Inc., 
    861 F.3d 1338
    ,
    1352 (11th Cir. 2017)).
    III. DISCUSSION
    We proceed in three parts. First, we explain why at least
    some of Ravan’s claims against the food-service defendants should
    have survived their motion to dismiss. Second, we discuss why the
    district court erred in granting summary judgment for the officer
    defendants. And, third, given our rulings, we explain why the dis-
    trict court must reconsider whether to give Ravan leave to amend
    his claims against the medical defendants—namely, because this
    case is not moot.
    A. Food-service Defendants
    Ravan argues that the district court erred in dismissing his
    First Amendment and RLUIPA claims against the food-service de-
    fendants. We agree in part. 7 As to Summit Food Service, the dis-
    trict court properly dismissed the First Amendment claim but not
    the RLUIPA claim. The reverse is true as to the individual
    7 Because Ravan objected only conclusorily to the magistrate judge’s report
    and recommendation that the food-service defendants be dismissed, we re-
    view for plain error. See 11th Cir. R. 3-1.
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    12                      Opinion of the Court                 22-11036
    defendants: the district court properly dismissed the RLUIPA claim
    but not the First Amendment claim.
    We’ll start with the First Amendment claims and then dis-
    cuss the RLUIPA claims.
    1. First Amendment
    To state a valid free-exercise claim, a plaintiff “must allege
    that the government has impermissibly burdened one of his ‘sin-
    cerely held religious beliefs.’” Watts v. Fla. Int’l Univ., 
    495 F.3d 1289
    , 1294 (11th Cir. 2007) (quoting Frazee v. Ill. Dep’t of Emp.
    Sec., 
    489 U.S. 829
    , 834 (1989)). Under § 1983, municipalities are li-
    able for only their own conduct. So to state a claim against a mu-
    nicipality, a plaintiff must identify a policy or custom that caused
    his injury, or ratification of, or acquiescence in, an unconstitutional
    decision by a subordinate. Hoefling v. City of Miami, 
    811 F.3d 1271
    , 1279 (11th Cir. 2016) (discussing the three theories of munic-
    ipal liability). In other words, municipalities cannot liable under a
    theory of respondeat superior. 
    Id.
    As to the individual defendants, we think that Ravan has
    plausibly stated a claim that their actions impermissibly burdened
    his sincerely held religious beliefs. Keeping in mind the liberal
    pleading standard afforded to pro se litigants, Ravan alleged that he
    was Jewish and required, as part of his faith, Kosher meals. Ravan
    alleged a number of instances where the individual defendants ei-
    ther refused to provide him Kosher meals in the first instance or
    refused to remake Kosher meals after contamination. He alleged
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    22-11036               Opinion of the Court                      13
    that the individual defendants “over and over” denied him religious
    food.
    The individual defendants have three responses—all unper-
    suasive. First, they argue that Ravan didn’t properly attribute acts
    to them individually. But Ravan named two food-service workers
    as defendants so it is plausible to attribute the alleged actions of
    food-service workers to those two named workers. Given the lib-
    eral standards to which we hold pro se pleadings, we think Ravan
    did just enough to state a claim.
    Second, the individual defendants argue that depriving
    Ravan of a handful of meals over a period of months doesn’t con-
    stitute an impermissible burden on his religion. But the number of
    missed meals is not necessarily determinative because being denied
    three Kosher meals in a row might be more substantial of a burden
    on religion being denied three meals in three months, and for a di-
    abetic, the denial of one meal may be a substantial burden. And
    the record is (at best) muddled about the number and timing of
    Kosher meals that Ravan was denied. Ravan alleged in his com-
    plaint that he was denied meals “over and over.” In response, the
    individual defendants argue that Ravan’s grievances and log—at-
    tached to his original complaint—control and show that Ravan was
    denied Kosher meals only five times in five months. But other
    places in the record bely that interpretation. For instance, Ravan
    alleges that over a five-day period, he was effectively denied five
    meals. And he wrote that, on April 1, his Kosher diet was “abruptly
    stopped,” and though he submitted grievances for “almost five
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    14                        Opinion of the Court                    22-11036
    weeks,” he never got a reply. Given this ambiguity, we think that
    Ravan has stated a plausible claim that his religious practice was
    impermissibly burdened.
    Third, the individual defendants argue that they are entitled
    to qualified immunity. In their view, “a reasonable food service
    worker in a county jail would not have known in April 2019 that
    giving an inmate five non-kosher meals out of 559 total meals over
    206 days would have constituted a substantial burden on the in-
    mate’s First Amendment rights.” The district court didn’t decide
    whether the individual defendants would be entitled to qualified
    immunity. “Because the district court did not reach the question .
    . . [it] is not properly before us and must be remanded for the dis-
    trict court’s consideration.” Nyland v. Moore, 
    216 F.3d 1264
    , 1267
    (11th Cir. 2000).
    But we reach a different conclusion as to Summit Food Ser-
    vice. To state a claim against Summit Food Service, Ravan had to
    plead that the company8 had a custom or policy of not providing
    Kosher meals, or acquiesced in or ratified its employees’ doing so.
    Hoefling, 
    811 F.3d at 1279
    . Ravan has not done so. His complaint
    is wholly devoid of any allegations as to Summit Food Service’s
    policies or customs, or any facts that would allow a reasonable trier
    of fact to infer that any final policymaker ratified or acquiesced in
    8 Summit Food Service is not a municipality, but it assumes—for the sake of
    this appeal—that it is a state actor because it feeds incarcerated people. We
    therefore assume it is a state actor for purposes of this appeal.
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    22-11036               Opinion of the Court                        15
    the individual defendants’ actions. Accordingly, the district court
    properly dismissed Ravan’s First Amendment claim against Sum-
    mit Food Service.
    2. RLUIPA
    Ravan also challenges the dismissal of his claims against both
    the individual defendants and Summit Food Service under
    RLUIPA. In Ravan’s view, the denial of his meals constituted a
    “substantial burden” on his religious exercise, in violation of that
    statute, and the district court erred in deciding that he was not en-
    titled to monetary damages. We agree on the latter point and
    therefore reverse as to Summit Food Service only.
    RLUIPA prohibits policies that “substantially burden” reli-
    gious exercise except where a policy “(1) is in furtherance of a com-
    pelling governmental interest; and (2) is the least restrictive means
    of furthering that compelling governmental interest.” 42 U.S.C.
    § 2000cc–1(a). Once a plaintiff proves that a challenged practice
    substantially burdens religious exercise, the burden shifts to the de-
    fendant to show that the policy is the least restrictive means of fur-
    thering a compelling government interest.               Id.; see also
    id. § 2000cc-2(b).
    Because RLUIPA was passed under Congress’s Spending
    Power, we’ve explained, only those who receive federal funding
    are liable for violating it. Smith v. Allen, 
    502 F.3d 1255
    , 1272 (11th
    Cir. 2007) overruled in part on other grounds by Hoever v. Marks,
    
    993 F.3d 1353
     (11th Cir. 2021) (en banc). Accordingly, only institu-
    tions that receive federal funds—not the individual employees of
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    16                     Opinion of the Court                22-11036
    those institutions—are subject to liability. 
    Id. at 1275
    . RLIUPA
    provides that the complaining party, if successful, may obtain “ap-
    propriate relief against a government.” 
    Id.
     at 1269 (citing 42 U.S.C.
    § 2000cc-2(a)). We’ve concluded that “appropriate relief” includes
    both monetary and injunctive relief. Id. at 1271.
    The district court dismissed Ravan’s claims because it con-
    cluded Ravan was not entitled to monetary damages under
    RLUIPA and his claims for injunctive relief were moot given his
    release from jail. On appeal, Raven concedes that his claims for
    injunctive and declaratory relief are moot because he has been re-
    leased from the jail. But he says his claims for monetary damages
    are still viable. We agree. Under Smith, institutions that receive
    federal funding are liable for monetary damages for violating
    RLUIPA. Id. But individual defendants aren’t. Id. We therefore
    reverse the dismissal of Ravan’s claim against Summit Food Service
    and affirm the dismissal of Ravan’s claims against the individual de-
    fendants.
    The food-service defendants attempt to avoid this conclu-
    sion with two arguments. First, they say, denying Ravan Kosher
    meals did not constitute a substantial burden on his religious exer-
    cise. But given that the district court did not reach this question,
    we leave it to the district court to determine whether Ravan’s dep-
    rivation (of however many meals he pleaded he lost) constituted a
    substantial burden. Nyland, 
    216 F.3d at 1267
    .
    Second, the food-service defendants argue that Ravan did
    not plead that the jail received federal funding so he did not allege
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    22-11036                Opinion of the Court                        17
    a jurisdictional prerequisite. In response, Ravan attaches a spread-
    sheet showing that the Georgia Department of Corrections re-
    ceived federal funding during the year at issue. The food-service
    defendants reply that the spreadsheet shows only that the State of
    Georgia receives federal funding, not that Houston County Deten-
    tion Center does, attaching a link to a list of state-run detention
    centers. These defendants did not make this argument to the dis-
    trict court, though they say they can make it for the first time on
    appeal because it goes to jurisdiction. But given our conclusions
    above, we decline to take judicial notice of either document; in-
    stead, the district court can consider the federal-funding issue in the
    first instance.
    In sum, we affirm the dismissal of Ravan’s First Amendment
    claim against Summit Food Service and Ravan’s RLUIPA claims
    against the individual defendants but reverse the dismissal of
    Ravan’s First Amendment claims against the individual defendants
    and Ravan’s RLUIPA claim against Summit Food Service.
    B. Officer Defendants
    Ravan also argues that the district court erred in entering
    summary judgment on his claims against the officer defendants for
    allegedly being deliberately indifferent to his serious medical needs.
    Ravan says that the officer defendants were deliberately indifferent
    when they allegedly (1) denied him access to grievance forms and
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    18                        Opinion of the Court                    22-11036
    (2) moved him from medical housing to general-population hous-
    ing. We agree in part. 9
    To establish a prima facie case for Eighth Amendment delib-
    erate indifference, a plaintiff must show “acts or omissions suffi-
    ciently harmful to evidence deliberate indifference to serious med-
    ical needs.” McElligott v. Foley, 
    182 F.3d 1248
    , 1254 (11th Cir.
    1999). So such a claim includes two elements: (1) a serious medical
    need and (2) deliberate indifference to that need. 
    Id.
    The second element, deliberate indifference, has three sub-
    parts: “(1) subjective knowledge of a risk of serious harm; (2) disre-
    gard of that risk; (3) by conduct that is more than mere negligence.”
    Farrow v. West, 
    320 F.3d 1235
    , 1245 (11th Cir. 2003) (citation omit-
    ted). “[E]ven where medical care is ultimately provided, a prison
    official may nonetheless act with deliberate indifference by delay-
    ing the treatment of serious medical needs, even for a period of
    hours, though the reason for the delay and the nature of the medi-
    cal need is relevant in determining what type of delay is constitu-
    tionally intolerable.” 
    Id.
     (alteration in original) (citation omitted).
    That said, “[a]n inmate who complains that delay in medical treat-
    ment rose to a constitutional violation must place verifying
    9 Ravan objected to the magistrate judge’s recommendation sufficiently to
    preserve his claims for appellate review. He said that the officer defendants
    moved him “continuously” from dorm to dorm “to keep [him] in imminent
    danger.“ He also complained that “the defendants” refused to get him proper
    treatment. Liberally construed, we think that Ravan did enough to preserve
    his claims.
    USCA11 Case: 21-11036       Document: 99-1         Date Filed: 02/27/2023        Page: 19 of 25
    22-11036                  Opinion of the Court                             19
    medical evidence in the record to establish the detrimental effect
    of delay in medical treatment to succeed.” Hill v. Dekalb Reg’l
    Youth Ctr., 
    40 F.3d 1176
    , 1188–89 (11th Cir. 1994), overruled in part
    on other grounds by Hope v. Pelzer, 
    536 U.S. 730
    , 739 n.9 (2002).
    We’ve further explained that “[d]elay in medical treatment must
    be interpreted in the context of the seriousness of the medical need,
    deciding whether the delay worsened the medical condition, and
    considering the reason for delay.” 
    Id.
     Finally, to prevail, a plaintiff
    must show causation between the deliberate indifference and his
    injury. Mann v. Taser Int’l., Inc., 
    588 F.3d 1291
    , 1306–07 (11th Cir.
    2009).
    The officer defendants do not contest that Ravan suffered
    from a serious medical need. They argue only that they did not act
    with subjective knowledge of a risk of serious harm by conduct that
    was more than mere negligence. We disagree.
    1. Denial of Grievance Forms
    We conclude that Ravan has raised a genuine issue of mate-
    rial fact as to the denial of the grievance forms. Ravan swore, in a
    verified pleading, that he asked over fifteen times for grievance
    forms to address his medical needs—namely, bleeding sores in his
    mouth, body, and legs. 10
    10 To be sure, the officers swear that they never denied Ravan these forms.
    But as we’ve explained, at summary judgment, we review conflicts in the evi-
    dence in the light most favorable to the nonmoving party. Charles Foods, Inc.,
    198 F.3d at 819.
    USCA11 Case: 21-11036     Document: 99-1      Date Filed: 02/27/2023    Page: 20 of 25
    20                     Opinion of the Court                22-11036
    The officer defendants respond that the prison has two kinds
    of forms—“Medical Request” forms and grievance forms. Griev-
    ance forms, they say, wouldn’t help a prisoner obtain medical treat-
    ment. But they concede that, if we read the complaint as referring
    to Medical Request forms, then there is a genuine issue of material
    fact. And given Ravan’s sworn allegations—that he sought “a
    grievance form to address his medical needs”—we think a reason-
    able jury could find that Ravan was seeking a Medical Request
    form, not a grievance form. Alternatively, Ravan’s sworn allega-
    tions can be read to mean that he was seeking to file grievance
    forms to complain to non-medical prison-management officials
    about the medical defendants’ alleged failure to provide him with
    any “medical” treatment, since Ravan asserts that they gave him
    only Tylenol and mouth wash for his extreme medical problems.
    Faced with this reality, the officer defendants respond that
    there is no evidence that their refusal (and the resulting delay)
    caused Ravan any harm. We disagree. To be sure, “[t]he tolerable
    length of delay in providing medical attention depends on the na-
    ture of the medical need and the reason for the delay.” Hill, 40 F.3d
    at 1188 (emphasis in original & citation omitted). But here, Ravan
    swore that he “suffered hour by hour” from “bleeding sores in [his]
    mouth, body, [and] legs.” Especially in light of the nature of
    SJS/TEN, those symptoms present a serious (and obvious) medical
    need and any delay in treatment caused Ravan to suffer additional
    pain. Rather than attempt to justify the delay, the officer defend-
    ants just contend that no delay occurred. That may prove true, but
    USCA11 Case: 21-11036      Document: 99-1      Date Filed: 02/27/2023     Page: 21 of 25
    22-11036                Opinion of the Court                        21
    given Ravan’s sworn allegation that a delay occurred while he suf-
    fered—which we must view in his favor at this stage—we are left
    without any justification for the delay.
    Finally, the officer defendants say that Ravan was receiving
    medical care on a daily basis and so they were justified in relying
    on those medical professionals to provide sufficient care. Indeed,
    they say, it would be perverse to require non-medical prison offi-
    cials not to rely on physicians for fear of vicarious liability, citing
    Spruill v. Gillis, 
    372 F.3d 218
    , 236 (3d Cir. 2004). But that is not
    what happened here. Instead—viewing the facts in the light most
    favorable to Ravan—Ravan received no care other than Tylenol
    and mouth wash, and Ravan was asking to receive medical care. In
    other words, Ravan was not asking the officer defendants to sec-
    ond-guess the care he was already provided; he was asking for treat-
    ment in the first instance.
    The officer defendants are not entitled to qualified immun-
    ity. Any reasonable official would know that, if a detainee with
    bleeding sores all over his body asks for a medical-treatment form,
    he or she cannot deny the detainee access to medical care. See Har-
    ris v. Coweta Cnty., 
    21 F.3d 388
     (11th Cir. 1994) (“[I]t was clear [by
    1994] that deliberate indifference could be inferred from an unex-
    plained delay in treating a known or obvious serious medical con-
    dition.”).
    2. Movement out of Medical Housing
    We come to a different conclusion as to Ravan’s claims
    against the officers for transferring him from medical housing to
    USCA11 Case: 21-11036     Document: 99-1      Date Filed: 02/27/2023     Page: 22 of 25
    22                     Opinion of the Court                 22-11036
    the general population. In the operative complaint, Ravan alleged
    that this transfer was deliberately indifferent to his serious medical
    needs because, with his brain tumor, if he was “struck in harm or
    by mistake it could kill” him. In fact, he swore, after he was moved,
    nurses asked their supervisors to get him moved back because
    “they knew by the professional training . . . [that] [Ravan] was in
    danger if struck or accidently hit.”
    The district court correctly entered summary judgment for
    the defendant officers because Ravan did not produce any evidence
    that moving him from medical housing to the general population
    caused any injury. Mann, 
    588 F.3d at
    1306–07. To be sure, Ravan
    alleges that he suffered pain both before and after his transfer. But
    he doesn’t allege (or prove) that the transfer caused him any harm
    in particular—much less the concern he alleged. That is, Ravan
    said that, if the officers transferred him to general population, he
    was in danger if he was struck in the head. But fortunately, he was
    not, so there is no injury for which to compensate. And even if the
    transfer was deliberately indifferent, it did not cause Ravan any in-
    jury. 
    Id.
     See also Hale v. Tallapoosa Cnty., 
    50 F.3d 1579
    , 1584 (11th
    Cir. 1995) (explaining that the plaintiff had to show link between
    excessive risk of violence and injury).
    In his brief, Ravan points to other harms he could have suf-
    fered, like that the “undoubtedly poorer sanitation” in the general
    population housing combined with his open skin sores could have
    produced infection. But Ravan did not make that allegation in his
    USCA11 Case: 21-11036       Document: 99-1         Date Filed: 02/27/2023        Page: 23 of 25
    22-11036                  Opinion of the Court                             23
    operative or first amended complaint, nor support it with evidence.
    So we do not consider it here.
    In sum, we reverse the grant of summary judgment for both
    officers as to the denial of the grievance forms but affirm for both
    officers on the movement claim.
    C. Medical Defendants
    Finally, we turn to the medical defendants. Both sides spend
    much of their time on appeal debating the merits of Ravan’s claims
    against the medical defendants. Because Ravan objected only con-
    clusorily to the magistrate judge’s recommendation that Ravan’s
    claims be dismissed at the 1915A screening stage, we “may” review
    for civil plain error. See 11th Cir. R. 3-1 (providing that this Court
    may review for plain error if necessary in the interest of justice).
    Here, we do not need to review for plain error—so we do
    not. As we have explained, after the district court dismissed
    Ravan’s claims against the medical defendants, the magistrate
    judge denied Ravan’s request for leave to amend as moot. He did
    so because the request was received after the district court entered
    judgment on all claims. Given our rulings here, this case is no
    longer moot. So we vacate the decision denying the motion to
    amend as moot, and we remand for consideration of whether
    Ravan is entitled to leave to amend.11
    11 Two miscellaneous points: First, to the extent that Ravan suggests that the
    judgment entered was not final because his claims were dismissed without
    prejudice, see Reply Br. at 10–11, he is mistaken. If this judgment were not
    USCA11 Case: 21-11036        Document: 99-1        Date Filed: 02/27/2023        Page: 24 of 25
    24                        Opinion of the Court                      22-11036
    Finally, we note that the magistrate judge required Ravan to
    refile his complaint but denied him copies of the materials he sub-
    mitted with his original complaint. It is, of course, best practice not
    to submit one’s only copy of a document to the court. But given
    that Ravan was at the time a pro se prisoner suffering from a severe
    and potentially deadly disease, we encourage the magistrate judge
    to consider either giving Ravan a copy of the 80 or so pages he
    asked for or independently reviewing those documents (which are
    already in the record) as a part of Ravan’s submission. As we have
    noted, courts may—and when appropriate in the interest of justice,
    should—consider documents that are referred to in the complaint,
    central to the plaintiff’s claims, and of undisputed authenticity.
    IV. CONCLUSION
    In sum, we make the following rulings:
    final, then we would not have jurisdiction over this appeal. See 
    28 U.S.C. § 1291
    . Even though Ravan’s claims were dismissed without prejudice, they
    were dismissed involuntarily. The dismissal was therefore final and appeala-
    ble. Justice v. United States, 
    6 F.3d 1474
    , 1481 (11th Cir. 1993) (“A plaintiff
    may appeal from an involuntary dismissal without prejudice.”). Second, as we
    have explained, the motion was not moot anyway. Ravan gave his motion to
    prison officials on February 19, and, under the prison mailbox rule, its filing
    date was therefore February 19. Daniels, 
    809 F.3d at 589
    . The motion was
    therefore filed well before the district court entered judgment on February 26.
    USCA11 Case: 21-11036    Document: 99-1    Date Filed: 02/27/2023    Page: 25 of 25
    22-11036             Opinion of the Court                      25
    1. We vacate the dismissal of the medical defendants and re-
    mand for consideration of whether Ravan should be given
    leave to amend;
    2. We affirm the dismissal of the First Amendment claim
    against Summit Food Service;
    3. We reverse the dismissal of the First Amendment claims
    against the individual food-service defendants;
    4. We affirm the dismissal of the RLUIPA claim against indi-
    vidual food-service defendants;
    5. We reverse the dismissal of the RLUIPA claim against
    Summit Food Service;
    6. We reverse the grant of summary judgment on the deliber-
    ate-indifference claim for denying grievance forms as to
    both Officers Jackson and Freeman;
    7. We affirm the grant of summary judgment on the deliber-
    ate-indifference claim against Officers Jackson and Freeman
    for moving Ravan out of medical housing.
    AFFIRMED IN PART; VACATED IN PART; REVERSED IN
    PART.