Faragher v. City of Boca Raton , 76 F.3d 1155 ( 1996 )


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  •                                                            PUBLISH
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    No. 94-4878
    D. C. Docket No. 92-8010-CIV-SH
    BETH ANN FARAGHER, NANCY EWANCHEW,
    Plaintiffs-Appellants-
    Cross-Appellees,
    versus
    CITY OF BOCA RATON, a political subdivision
    of the State of Florida,
    Defendant-Appellee-
    Cross-Appellant,
    BILL TERRY, DAVID SILVERMAN,
    Defendants-Appellees.
    Appeals from the United States District Court
    for the Southern District of Florida
    (April 15, 1997)
    (As Amended April 28, 1997)*
    Before HATCHETT, Chief Judge, TJOFLAT, ANDERSON, EDMONDSON, COX,
    BIRCH, DUBINA, BLACK, CARNES and BARKETT, Circuit Judges, DYER** and
    KRAVITCH***, Senior Circuit Judges.
    COX, Circuit Judge:
    *Judge Barkett's dissent, in which Chief Judge Hatchett and
    Senior Circuit Judge Kravitch join, is amended. All other opinions
    remain the same.
    **
    Senior U.S. Circuit Judge Dyer elected to participate in
    this decision pursuant to 28 U.S.C. § 46(c).
    ***
    Senior U.S. Circuit Judge Kravitch was in regular active
    service when this matter was originally submitted but has taken
    senior status effective January 1, 1997.         She elected to
    participate in this decision pursuant to 28 U.S.C. § 46(c)(1996).
    I.    Facts1
    Beth Ann Faragher worked as an ocean lifeguard for the City of
    Boca     Raton,    Florida    (City),      in    the     Parks      and     Recreation
    Department’s Marine Safety Section.               The City employed Faragher
    intermittently from September 1985 until June 1990.                       During these
    five years, Bill Terry and David Silverman acted as supervisors of
    the ocean lifeguards, Terry as Chief of the Marine Safety Section
    and Silverman as a Marine Safety lieutenant and then captain.
    Terry had the authority to supervise all aspects of the lifeguards’
    work assignments; to give oral reprimands and place reports of
    disciplinary actions in personnel files; and to interview and
    select new lifeguards, subject to approval by higher management.
    Silverman      supervised    the   lifeguards’         daily   duties,       including
    designating       work   assignments     and    supervising      physical      fitness
    routines.
    The Marine Safety Section was organized according to a clear
    chain     of    command.      Lifeguards        reported       to    Marine     Safety
    lieutenants, and above them to captains; the captains reported
    directly to the Chief of the Marine Safety Section, who was
    directly       supervised    by    the    Recreation       Superintendent;         the
    Recreation Superintendent reported to the Director of Parks and
    Recreation, who reported to the City Manager.                       Lifeguards had
    little contact with City officials. Marine Safety Headquarters was
    at the beach -- in a remote location, far away from City Hall.
    1
    The facts are essentially drawn from the district court’s
    Finding of Fact.
    2
    Marine Safety Chief Terry subjected Faragher and another
    lifeguard, Nancy Ewanchew, to uninvited and offensive touching, and
    lieutenant Silverman made offensive comments and gestures to both
    Faragher and Ewanchew. In particular, Faragher testified that over
    the course of her five years of employment Terry touched her
    shoulders or waist on a number of occasions, patted her thigh once
    in April 1990, and slapped her on the rear end.            Ewanchew testified
    about two specific incidents where Terry touched her in a sexually
    offensive       manner.      However,   neither     Faragher    nor   Ewanchew
    complained to Parks and Recreation Department management about
    Terry’s and Silverman’s conduct while they were employed with the
    City or when they resigned.         They both did speak about Terry’s and
    Silverman’s conduct with one of their supervisors, Marine Safety
    lieutenant and Training Captain Robert Gordon.               In fact, most of
    the    female    lifeguards    complained    to   Gordon   about   Silverman’s
    language and conduct.         The lifeguards did not speak with Gordon on
    a subordinate to superior basis; they spoke with him as a friend
    whom    they    held   in   high   repute.    Gordon   did   not   report   the
    complaints to his supervisor, Terry, or to any other City official.
    Ewanchew resigned from her position with the City in April of
    1989, saying that she was leaving because she had found a better
    job.    Faragher resigned in June of 1990 to attend law school.              In
    April of 1990, Ewanchew wrote a letter to the City’s Director of
    Personnel complaining that she and other female lifeguards had been
    sexually harassed by Terry and Silverman while she was employed by
    the City.       The City did not know about Terry’s and Silverman’s
    3
    conduct     until   receiving    Ewanchew’s     letter.       The    City   then
    investigated Ewanchew’s complaint and determined that Terry and
    Silverman had engaged in some inappropriate conduct.                  The City
    reprimanded and disciplined them both.
    II.    Procedural Background
    In   1992,     Faragher    sued   the   City,   Terry,   and    Silverman.
    Faragher sued the City for sexual harassment under Title VII of the
    Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq. (Count I).
    Faragher sued Terry and Silverman for sexual harassment under 42
    U.S.C. § 1983 (Counts II and III).           Faragher also asserted pendent
    state law claims, suing Terry for battery (Counts IV and V) and the
    City for negligent retention and supervision of Terry (Counts VI
    and VII).    The district court held a non-jury trial on all claims.
    The district court entered judgment for Faragher on her Title
    VII claim against the City, awarding her $1 in nominal damages. 2
    The court held that Terry’s and Silverman’s offensive conduct was
    sufficiently severe and pervasive to alter the conditions of
    Faragher’s employment by creating a hostile work environment.                The
    court held that the City was directly liable for Terry’s and
    Silverman’s conduct under agency principles based on Terry’s and
    Silverman’s     supervisory     authority     and    the   overall    workplace
    2
    The district court awarded Faragher $10,000 in compensatory
    damages on her § 1983 claim against Terry and Silverman, jointly
    and severally, and $500 in punitive damages on her battery claim
    against Terry. Additionally, the district court entered judgment
    for Ewanchew on her battery claim against Terry and awarded her
    $35,000 in compensatory damages and $2,000 in punitive damages.
    4
    structure.      In    addition,   the   court   held       that   the    City   was
    indirectly liable for Terry’s and Silverman’s offensive conduct
    because the conduct was severe and pervasive and supported “an
    inference of knowledge, or constructive knowledge, on the part of
    the City regarding Terry’s and Silverman’s sexual harassment.”
    (R.6-166 at 23.)
    Faragher appealed and the City cross appealed.                    A panel of
    this court reversed the district court’s judgment for Faragher on
    her   Title   VII    sexual   harassment    claim   against       the   City,   but
    affirmed the district court’s judgment in all other respects.
    Faragher v. City of Boca Raton, 
    76 F.3d 1155
    (11th Cir. 1996).
    That panel opinion was vacated and rehearing en banc was granted.
    Faragher v. City of Boca Raton, 
    83 F.3d 1346
    (11th Cir. 1996).
    III.    Issues on Appeal
    3
    We address two issues in this opinion:                First, whether the
    City may be liable under Title VII for Terry’s and Silverman’s
    hostile environment sexual harassment of Faragher, regardless of
    its actual or constructive knowledge of that harassment; and
    second, whether the City knew or should have known of Terry’s and
    Silverman’s hostile environment harassment of Faragher.
    3
    The parties present additional issues that do not merit
    further discussion. We affirm as to those issues. See 11th Cir.
    R. 36-1.
    5
    IV.     Standards of Review
    We review the district court’s finding of fact under the
    clearly erroneous standard of review.          Pullman-Standard v. Swint,
    
    456 U.S. 273
    , 287-88, 
    102 S. Ct. 1781
    , 1789 (1982).              We review the
    district court’s conclusions of law and its application of law to
    facts de novo.      Massaro v. Mainlands Section 1 & 2 Civic Ass'n,
    Inc., 
    3 F.3d 1472
    , 1475 (11th Cir. 1993), cert. denied, __ U.S. __,
    
    115 S. Ct. 56
    (1994).
    V.     Contentions of the Parties
    Faragher contends that Terry’s and Silverman’s positions as
    top lifeguard commanders make them prototypical agents of the City.
    Faragher   argues   that    this    status,   combined   with    Terry’s   and
    Silverman’s conduct, makes the City liable for hostile environment
    sexual   harassment.        In    addition,   Faragher   argues     that   the
    harassment was so pervasive that the City should be charged with
    constructive knowledge of Terry’s and Silverman’s conduct.
    The City argues that it cannot be held liable under agency
    principles for Terry’s and Silverman’s conduct because there is no
    evidence which supports a finding either that Terry and Silverman
    were acting within the scope of their authority in harassing
    Faragher, or that they were aided in accomplishing the harassment
    by the existence of their agency relationships with the City.              The
    City further contends that the evidence is insufficient to support
    the trial court’s finding that the City had constructive notice of
    Terry’s and Silverman’s conduct.
    6
    VI.   Discussion
    A. The City is not indirectly liable for Terry’s and
    Silverman’s conduct.
    This case requires us to accommodate the Supreme Court’s
    mandate in Meritor Savings Bank v. Vinson that federal courts use
    traditional agency principles when deciding hostile environment
    sexual harassment cases, but simultaneously “place some limits on
    the acts of employees for which employers under Title VII are to be
    held responsible.”    
    477 U.S. 57
    , 72, 
    106 S. Ct. 2399
    , 2408 (1986).
    Because the Eleventh and all other circuits employ agency
    principles in the realm of hostile environment sexual harassment,
    this opinion utilizes the language of traditional agency case law.
    Under this approach, direct liability and indirect liability are
    distinct   concepts   and    form   the   only    possible      bases   for   an
    employer’s liability.       An employer is directly liable for hostile
    environment sexual harassment if it knew, or upon reasonably
    diligent inquiry should have known, of the harassment and failed to
    take immediate and appropriate corrective action.               See Steele v.
    Offshore Shipbuilding, Inc., 
    867 F.2d 1311
    , 1316 (11th Cir. 1989);
    Henson v. City of Dundee, 
    682 F.2d 897
    , 905.4          Under this theory of
    direct   liability,   the    City   can   be    held   liable    for    its   own
    negligence   or   recklessness,     but   not    for   the   conduct     of   its
    4
    These cases refer to this type of liability as “indirect”
    liability. However, as courts long have done outside the realm of
    Title VII sexual harassment analyses, we are now marrying the
    common law agency terms to their proper, traditional common law
    principles. This alteration can promote ease of reference to the
    underlying common law agency principles.
    7
    supervisors or employees.
    In contrast, an employer is indirectly, or vicariously, liable
    for the wrongful conduct of its agent, whether or not the employer
    knew   or   should     have    known    about          the    agent’s    wrongful      act.
    Generally,    an    employer    may     be       indirectly      liable       for    hostile
    environment sexual harassment by a superior: (1) if the harassment
    occurs within the scope of the superior’s employment; (2) if the
    employer     assigns    performance          of    a    non-delegable         duty    to   a
    supervisor and an employee is injured because of the supervisor’s
    failure to carry out that duty; or (3) if there is an agency
    relationship which aids the supervisor’s ability or opportunity to
    harass his subordinate.              See Restatement (Second) of Agency §
    219(1), (2)(c), (2)(d).
    Subsequent to Meritor, the circuits differ on the appropriate
    test to apply in a hostile work environment case involving sexual
    harassment of an employee by the employer’s supervisor. See, e.g.,
    Kauffman     v.    Allied     Signal,        
    970 F.2d 178
    ,     184    (6th    Cir.
    1992)(holding that the plaintiff must establish that a supervisor’s
    harassment was within the scope of his employment and that the
    employer failed to respond adequately and effectively when it
    learned of the harassment); Paroline v. Unisys Corp., 
    879 F.2d 100
    ,
    104, 106-07 (4th Cir. 1989), vacated in part, 
    900 F.2d 27
    (4th Cir.
    1990)(holding that the proper inquiry is whether the individual
    defendant served in a supervisory position in which he exercised
    “significant       control    over     the       plaintiff’s      hiring,      firing      or
    conditions of employment;” and, if not, whether employer had actual
    8
    or constructive knowledge of the existence of a hostile work
    environment and took no prompt and adequate remedial steps); Hicks
    v. Gates Rubber Co., 
    833 F.2d 1406
    , 1418 (10th Cir. 1987)(holding
    that   employer      liability       could   arise    under       the   principles      of
    Restatement     §    219(2)     if:    (1)   the   employer       was    negligent       or
    reckless; or (2) the employee relied on the supervisor’s apparent
    authority; or (3) the supervisor was aided in his harassment by the
    existence      of   the   agency       relationship);        Andrews      v.    City    of
    Philadelphia, 
    895 F.2d 1469
    , 1486 (3d Cir. 1990)(holding that the
    plaintiff must prove that management level employees had actual or
    constructive knowledge about the existence of a sexually hostile
    environment     and    failed    to     take     prompt     and   adequate      remedial
    action); and EEOC v. Hacienda Hotel, 
    881 F.2d 1504
    , 1515-16 (9th
    Cir. 1989)(holding that “employers are liable for failing to remedy
    or   prevent    a   hostile     or    offensive      work    environment        of    which
    management-level employees knew, or in the exercise of reasonable
    care should have known”).
    This Circuit has concluded that in a pure hostile environment
    case, a supervisor’s harassing conduct is typically outside the
    scope of his employment.             See 
    Steele, 867 F.2d at 1311
    (11th Cir.
    1989); accord Andrade v. Mayfair Management, Inc., 
    88 F.3d 258
    , 261
    (4th Cir. 1996)(holding that illegal sexual harassment is an
    illegitimate        corporate     activity,        beyond     the       scope    of    the
    supervisor’s employment).             We noted that:
    Strict liability is illogical in a pure hostile
    environment setting. In a hostile environment case, no
    quid pro quo exists. The supervisor does not act as the
    company; the supervisor acts outside “the scope of actual
    9
    or apparent authority to hire, fire, discipline, or
    promote.”
    
    Steele, 867 F.2d at 1316
    (quoting 
    Henson, 682 F.2d at 910
    ).                 Thus,
    as Meritor teaches, employers are not automatically liable for
    hostile environment sexual harassment by their supervisors or
    employees.
    Instead, this circuit has articulated two agency principles
    under which an employer may be held indirectly, 5 or vicariously,
    liable for hostile environment sexual harassment: (1) when a
    harasser     is   acting    within    the    scope   of    his     employment   in
    perpetrating the harassment, see Sparks v. Pilot Freight Carriers,
    Inc., 
    830 F.2d 1554
    , 1558 (11th Cir. 1987)(citing Restatement
    (Second) of Agency § 219(1));6 and (2) when a harasser is acting
    outside the scope of his employment, but is aided in accomplishing
    the   harassment    by     the   existence   of   the     agency    relationship.
    
    Sparks, 830 F.2d at 1559-60
    (citing Restatement (Second) of Agency
    § 219(2)(d)).      Faragher’s claim against the City fails on either
    theory.
    First, neither Terry nor Silverman were acting within the
    scope of their employment when they perpetrated the harassment.
    Under well-established common law agency rules, an agent is not
    acting within the scope of his employment when he is “going on a
    5
    The cases that developed these theories of liability
    referred to them as avenues for “direct” employer liability. For
    the reasons stated in footnote 2, we use the label “indirect”
    liability.
    6
    This scenario admittedly will be rare after Steele.
    10
    frolic of his own.”   Joel v. Morrison, 6 C. & P. 501, 172 Eng.Rep.
    1338 (1834)(first recorded use of this phrase); see also Spencer v.
    Assurance Co. of America    ,   
    39 F.3d 1146
    ,   1149   (11th   Cir.
    1994)(interpreting Florida law). In this scenario, the agent steps
    outside of his employment to do some act for himself which is not
    connected to his employer’s business. See William L. Prosser, § 70
    Law of Torts at 461 (4th ed. 1982).    If the agent has no intention
    to perform any service for his employer, but instead seeks only to
    further some personal end, then the act is not within the scope of
    his employment. See, e.g., Bennett v. United States, 
    102 F.3d 486
    ,
    489 (11th Cir. 1996)(holding that victim of accidental shooting in
    army barracks could not hold the United States liable under Georgia
    respondeat superior principles because employee had undertaken an
    act purely personal in nature and thus outside the scope of his
    employment); 
    Spencer, 39 F.3d at 1150
    (holding that in order for an
    employee’s conduct to be within the scope of his employment Florida
    law requires that the conduct (1) must have been the kind for which
    the employee was employed to perform; (2) must have occurred within
    the time and space limits of his employment; and (3) must have been
    activated at least in part by a purpose to serve the employment);
    Restatement (Second) of Agency § 235; see also Restatement (Second)
    of Agency § 236.7
    7
    The commentary to §§ 235 and 236 makes it clear that
    scope-of-employment determinations must turn on whether the
    employee’s act was intended to benefit the employer. This “intent”
    can be discerned from circumstantial evidence which indicates that
    the employee’s act, whether “part” of, or “incidental” to, the
    employment was in some way authorized by the employer. See Comment
    a, § 235, Comment a, § 236. Thus, “[i]f ... the servant does the
    11
    In contrast, if it becomes apparent that the act was the
    agent’s way of accomplishing some authorized purpose, then the
    master cannot avoid liability, even if he has given specific,
    detailed   and   emphatic    instructions     to     the   contrary.      See
    Restatement (Second) of Agency § 230; 
    Prosser, supra, at 461
    .
    The   contours   of    this   same   analysis    have   guided    courts
    adjudicating agency issues in intentional tort cases.            Generally,
    an employer is held liable for any intentional tort committed by an
    agent where the purpose of the tort is wholly or in part to further
    the employer’s business.       Restatement (Second) of Agency § 245;
    
    Prosser, supra, at 464
    .       Once again, however, if the agent acts
    from purely personal motives, he is usually considered to have
    departed from his employment and his employer is not liable.              
    Id. at 465.
    The harassment here consisted of offensive comments, gestures
    and touching.    However, the nature of Terry’s and Silverman’s acts
    and comments towards Faragher does not support a finding that they
    were acting within the scope of their employment in subjecting
    Faragher to offensive language, gestures, and touching.                Indeed,
    there is no evidence that Terry and Silverman harassed Faragher in
    order to perform any service for the City, or that they were either
    explicitly or implicitly authorized by the City to engage in such
    very act directed, or does the kind of act which he is authorized
    to perform within working hours and at an authorized place, there
    is an inference that he is acting within the scope of employment.”
    Comment a, § 235. See also 
    Bennett, 102 F.3d at 494
    (noting that
    Georgia scope-of-employment doctrine focuses on whether the
    employee has acted to benefit his employer’s purpose.)
    12
    harassment.    This    case    provides   the   archetypical   example   of
    employees stepping outside of the scope of their employment and
    seeking to further personal ends. Consequently, under this theory
    of vicarious liability, the City cannot be liable for Terry’s and
    Silverman’s harassing conduct.
    Second,   neither     Terry    nor    Silverman    were    aided    in
    accomplishing the harassment by the existence of their agency
    relationship with the City.         See 
    Sparks, 830 F.2d at 1559-60
    (citing Restatement (Second) of Agency § 219(2)(d)). In one sense,
    a supervisor is always aided in accomplishing hostile environment
    sexual harassment by the existence of an agency relationship with
    his employer because his responsibilities include close proximity
    to and regular contact with the victim.           Gary v. Long, 
    59 F.3d 1391
    , 1397 (D.C. Cir),        cert. denied __ U.S. __, 
    116 S. Ct. 569
    (1995).   However, the common law rule does not use “aided” in such
    a broad sense.        Rather, the employer is liable only if the
    harassment is accomplished by an instrumentality of the agency or
    through conduct associated with the agency status.               Id.8    In
    8
    Gary cites, as an example of this type of conduct,
    Restatement (Second) of Agency § 219, comment e: “Thus a telegraph
    company may be held liable for a tort committed by a telegraph
    operator who sends a false telegraph message, as may the
    undisclosed principal of a store whose manager cheats a customer.”
    
    Gary, 59 F.3d at 1397
    . The point is that in such cases,
    [l]iability is based upon the fact that the agent’s
    position facilitates the consummation of the [tort], in
    that from the point of view of the third person the
    transaction seems regular on its face and the agent
    appears to be acting in the ordinary course of the
    business confided to him. See Restatement § 219, comment
    e (citing § 261 in discussion of § 219(2)(d)).
    13
    Sparks, for example, the harasser used the authority delegated to
    him by the company to assist in the harassment: He repeatedly
    reminded the victim that he could fire her if she refused his
    advances.     
    Sparks, 830 F.2d at 1560
    ; see also 
    Steele, 867 F.2d at 1317
    (limiting holding of Sparks to situations involving both quid
    pro quo and hostile environment harassment).
    No person threatened to fire or demote Faragher for refusing
    to   accommodate    Terry’s       and    Silverman’s     harassing    overtures.
    Moreover, the harassment cannot reasonably be viewed as conduct
    associated with Terry’s and Silverman’s status as agents of the
    City.     See supra note 8.        And, there is no evidence that either
    Terry    or   Silverman    made    any   employment     decisions     based   upon
    Faragher’s response to their sexual overtures.                   See Karibian v.
    Columbia University, 
    14 F.3d 773
    , 780 (2nd Cir. 1994)(holding
    employer liable for hostile environment sexual harassment where
    supervisor     capitalized        upon   his    authority    over     plaintiff’s
    employment to force plaintiff to endure prolonged, violent and
    demeaning sexual relationship).
    Because Terry and Silverman were not acting within the line
    and scope of their employment in perpetrating the harassment
    against Faragher, and because Terry and Silverman were not aided in
    accomplishing     the     harassment     by    the   existence   of   any   agency
    relationship with the City, the district court erred in holding the
    City of Boca Raton vicariously liable for Terry’s and Silverman’s
    harassment of Faragher.
    14
    B.   The City is not directly liable for Terry’s and
    Silverman’s harassing conduct.
    The district court found that the City had no actual knowledge
    of the sexual harassment but had constructive knowledge because of
    the harassment’s pervasiveness.       The question of constructive
    knowledge is an issue of fact reviewed for clear error.     Reich v.
    Department of Conservation and Natural Resources, State of Ala., 
    28 F.3d 1076
    , 1082 (11th Cir. 1994).
    The City contends that the district court’s finding that the
    City had constructive notice of the harassment is clearly erroneous
    and, therefore, that the City may not be held directly liable for
    the harassment.      Faragher responds that the district court’s
    finding that the sexual harassment was severe and pervasive enough
    to infer the City’s knowledge is not clearly erroneous.
    An employer is directly liable for hostile work environment
    sexual harassment if the employer knew or should have known of the
    harassment and failed to take prompt remedial action.   
    Steele, 867 F.2d at 1316
    ; 
    Henson, 682 F.2d at 905
    .     A plaintiff can prove an
    employer’s knowledge of harassment by showing she complained to
    higher management.    Huddleston v. Roger Dean Chevrolet, Inc., 
    845 F.2d 900
    , 904 (11th Cir. 1988).       The district court found that
    Faragher did not complain to higher management at the City.    While
    several lifeguards complained to lieutenant Gordon, the district
    court found that he did not rank as higher management in the City
    and, therefore, that notice to him should not be imputed to the
    15
    City.9
    A plaintiff also can prove an employer’s knowledge by showing
    that the harassment was pervasive enough to charge the employer
    with constructive knowledge.   
    Huddleston, 845 F.2d at 904
    ; 
    Henson, 682 F.2d at 905
    .   The district court believed that its finding that
    the conduct was sufficiently severe and pervasive to alter the
    conditions of Faragher’s employment “supports an inference of
    knowledge, or constructive knowledge, on the part of the City
    regarding Terry’s and Silverman’s sexual harassment, making the
    City [directly] liable for such conduct.”      (R.6-166 at 23-24.)
    According to the court, the pervasiveness analysis applicable to
    finding that the work environment was abusive is the same as the
    analysis required to show the employer’s knowledge.
    We agree with the district court that the analyses are the
    same to the extent that a court must evaluate the totality of the
    circumstances both in determining whether the work environment was
    abusive and in determining whether the conduct was pervasive enough
    to put the employer on notice.        But we do not agree with the
    district court’s apparent belief that simply because conduct is
    pervasive enough to create an abusive work environment the employer
    should be charged with knowledge of the conduct.    The question of
    notice to the employer is distinct from the question of the
    9
    In its discussion of the City’s indirect liability for
    Terry’s and Silverman’s conduct the court held that Gordon’s
    knowledge of Terry’s and Silverman’s conduct provides a basis for
    holding the City liable. This was error. Gordon did not receive
    that information as the City’s agent; he received it as a friend
    held in high repute by his colleagues.
    16
    environment’s abusiveness.          Thus, the district court erred to the
    extent that it conflated the two inquiries.10
    There may be cases in which it is difficult to draw the line
    where conduct becomes so pervasive that the employer should have
    known about it.          But this is not such a case.    The district court
    expressly found that the City had no knowledge of Terry’s and
    Silverman’s conduct.           The district court did not find, nor has
    Faragher pointed to, any factual basis for concluding that the
    harassment was so pervasive that the City should have known of
    their conduct.           The evidence suggests that just the opposite is
    true.       The lifeguards were stationed at a remote location and had
    little contact with City officials. The harassment itself occurred
    intermittently over a long period of time. Faragher worked for the
    City mostly on a part-time and summer basis, and the district
    court’s holding was premised upon a few, discrete instances of
    harassment.         Another lifeguard, Kelly Evans, was a friend of
    Faragher’s, yet the two never discussed sexual harassment and there
    is no evidence that Ms. Evans was otherwise aware of Terry’s and
    Silverman’s harassing behavior towards Faragher.           And, as part of
    her        duties   as    Recreation   Superintendent,   Sandy   Dioli-Kumm
    occasionally counseled some of the lifeguards.            Ewanchew came to
    see Dioli-Kumm to discuss work-related issues on several different
    occasions but never mentioned anything about sexual harassment or
    10
    It does not follow in this case that because there was an
    abusive environment the City necessarily had constructive knowledge
    of Terry’s and Silverman’s harassment. However, there may be other
    cases in which the same level of pervasiveness can support a
    finding both of hostile environment and constructive notice.
    17
    offensive words or touching by Terry or Silverman; nor is there any
    evidence that Dioli-Kumm was otherwise aware of such harassment.
    Finally, the district court found that the confined space at
    the        lifeguard        headquarters          building,        along         with     the
    disproportionate ratio of female to male lifeguards, were in and of
    themselves         conducive   to    a     sort    of    camaraderie      that    might    be
    considered “somewhat boisterous.”                  Despite this, however, Ewanchew
    stated      that    the   atmosphere        in    the    locker    room    was    generally
    respectful among members of a particular shift.
    For the above reasons, the district court clearly erred in
    finding that the City’s knowledge may be inferred from the fact
    that the conduct was pervasive enough to create an abusive work
    environment.11         Thus, because there was no basis for imputing
    knowledge of the harassment to the City, and the district court
    having      found    that    the    City     had    no    actual    knowledge       of    the
    harassment, we hold that the City is not directly liable for
    Terry’s and Silverman’s harassment of Faragher.
    VII.    CONCLUSION
    We reverse the district court’s judgment for Faragher on her
    Title VII sexual harassment claim against the City.                         In all other
    respects we affirm the district court’s judgment.
    AFFIRMED in part; REVERSED in part.
    11
    There is some evidence that the City did not effectively
    disseminate among Marine Safety employees its sexual harassment
    policy. The district court did not find that the City would have
    known about the harassment if it had effectively disseminated this
    policy; and indeed, the record indicates that failure to
    disseminate this policy was not the reason why the City did not
    know about the harassment.
    18
    BARKETT, dissenting in part and concurring in part, in which
    HATCHETT, Chief Judge and KRAVITCH, Senior Circuit Judge, joins:
    The question posed in this case explores the circumstances
    under which an employer can be liable for a supervisor-created
    hostile environment of sexual harassment.         I believe the majority
    errs   in   concluding   that   the   city   is   not   liable   under   the
    circumstances presented here and misapplies the law in doing so.
    First, I believe that the majority fails to give appropriate
    consideration to the responsibility of an employer for the acts of
    its agents under traditional agency principles, and essentially
    limits liability to only employers who “knew or should have known”
    of the hostile environment.     Second, even though the majority says
    that an employer’s liability can be based on only constructive
    knowledge, its analysis effectively requires actual knowledge “of
    high city officials” - a test at odds with traditional principles
    of “imputed” corporate knowledge.12
    In Meritor Savings Bank v. Vinson, 
    477 U.S. 57
    , 
    106 S. Ct. 2399
    (1989),     although the Supreme Court declined to extend strict
    liability to hostile environment sexual harassment, it likewise
    rejected rules which would insulate employers from liability absent
    actual or constructive notice. Instead, it simply directed courts
    to look to traditional agency principals to assess an employer’s
    liability for hostile environment sexual harassment. 
    Id. at 72-73,
    12Additionally, the majority errs in engaging in de novo review
    of the district court's factual findings relating to constructive
    knowledge instead of reviewing for clear error.
    
    19 106 S. Ct. at 2408
    .13   As does the majority, I will discuss these
    agency concepts in turn.
    “Direct Liability”14
    The majority acknowledges employer liability for supervisor-
    created hostile environment sexual harassment if the employer knew
    or should have known of the harassment and failed to take prompt
    remedial action. Vance v. Southern Bell Tel. & Tel. Co., 
    863 F.2d 1503
    , 1512 (11th Cir. 1989).   Under our case law, an inference of
    13
    Common law principles of agency are embodied in § 219 of
    the Restatement (Second) of Agency (1958)[hereinafter
    “Restatement”]. Section 219 establishes five different theories
    for assigning liability to employers for the actions of their
    employees:
    (1) A master is subject to liability for the torts of his
    servants committed while acting in the scope of their
    employment.
    (2) A master is not subject to liability for the torts of
    his servants acting outside the scope of their employment,
    unless:
    (a)   the master intended the conduct or the
    consequences, or
    (b)   the master was negligent or reckless, or
    (c) the conduct violated a non-delegable duty of the
    master, or
    (d)   the servant purported to act or to speak on
    behalf of the principal and there was reliance upon
    apparent authority, or he was aided in accomplishing
    the tort by the existence of the agency relation.
    14
    I am using “direct” liability in the same manner as the
    majority. Under the Restatement, this theory arises under §
    219(2)(b), which provides: “ (2) A master is not subject to
    liability for the torts of his servants acting outside the scope
    of their employment, unless: (b) the master was negligent or
    reckless.” Employer negligence in this context is defined as
    “failing to remedy or prevent a hostile or offensive work
    environment of which management-level employees knew, or in the
    exercise of reasonable care should have known.” Hirschfeld v. New
    Mexico Corrections Dep't., 
    916 F.2d 572
    , 577 (10th Cir. 1990);
    Kauffman v. Allied Signal, Inc., 
    970 F.2d 178
    , 185 (6th Cir.),
    cert. denied, 
    113 S. Ct. 831
    (1992).
    20
    constructive knowledge on the part of the employer can be supported
    by a finding of pervasive harassment.               Huddleston v. Roger Dean
    Chevrolet, Inc., 
    845 F.2d 990
    , 904 (11th Cir. 1988) (explaining
    that “[p]laintiff can show that the employer had knowledge by
    “demonstrating    that   the    harassment        was   so   pervasive     that    an
    inference of constructive knowledge arises”); 
    Vance, 863 F.2d at 1512
    (stating that a plaintiff “can prove that the employer knew of
    the harassment by showing . . . that the harassment was pervasive
    enough to charge the employer with constructive knowledge”).
    After a non-jury trial, the district court in this case found
    that Terry's and Silverman's conduct was “sufficiently severe or
    pervasive” to constitute hostile environment sexual harassment.
    The court then ruled that “[t]his finding of pervasiveness supports
    an inference of knowledge, or constructive knowledge, on the part
    of the City regarding Terry's and Silverman's sexual harassment .
    . . .” The determination of constructive notice is based on factual
    findings which this court will not overturn unless they are clearly
    erroneous.      See   Reich    v.   Dep't    of    Conservation      and    Natural
    Resources, 
    28 F.3d 1076
    , (11th Cir. 1994) (citing Lewis v. Federal
    Prison Indus., Inc., 
    786 F.2d 1537
    , 1543-45 (11th Cir. 1986)
    (reversing as clearly erroneous a district court's finding with
    respect to whether management knew or should have known that
    remedial     action   taken    to   eliminate       age      discrimination       was
    ineffective)); 
    Vance, 863 F.2d at 1512
    (referring to the issue of
    constructive     knowledge     of   sexual    harassment        as   a     “factual
    determination”).      Nonetheless, the majority essentially engages in
    21
    de novo review, substituting the trier of fact's assessment of the
    record with its own. See Majority Op. at 16.
    The majority also purports to find legal error: “...[S]imply
    because conduct is pervasive enough to create an abusive work
    environment an employer should [not] be charged with knowledge of
    the conduct.        The question of notice to the employer is distinct
    from the question of the environment’s abusiveness. Thus the
    district court erred to the extent that it conflated the two
    inquiries.”    Majority Op. at 16.             However, there is no support in
    either logic or the law for such a proposition.                     The majority can
    cite to no case which holds that the same level of pervasiveness
    cannot support the same finding of a hostile environment and
    constructive notice.          In fact,          Vance    states,      “Just   as    the
    determination       of   whether      conduct   is     sufficiently       'severe   and
    pervasive' to constitute actionable harassment requires evaluation
    of   the   totality      of   the     circumstances,         the   fact   finder    [in
    determining constructive knowledge] must examine the evidence in
    the same manner. Again, the egregiousness, as well as the number of
    the incidents, is plainly relevant.” 
    Id. at 1513.
                             Moreover,
    the majority seems to collapse the two distinct inquiries of actual
    knowledge     and     constructive       knowledge       into      one,   effectively
    requiring actual knowledge before imposing liability. For example,
    in rejecting the district court's finding of constructive notice
    the majority notes that “the City had no knowledge” of Terry's and
    Silverman’s    conduct;        that    there     was    no    “factual     basis    for
    concluding that the City should have known of their conduct”; that
    22
    the lifeguards “were stationed at a remote location and had little
    contact with City officials”; that Faragher never told her friend
    who also was a lifeguard; and that the Recreation superintendent
    was never told about the sexual harassment. Majority Op. at 16-17.
    These   factors   inform   an   actual   knowledge   inquiry,   not   a
    constructive knowledge inquiry.
    For an employer to be charged with knowledge, it is clearly
    not necessary for the head of the company, its president, or the
    chairman of the board to have known of the harassment. Indeed,
    generally the ultimate head or governing board does not have actual
    knowledge of the action. The very point of ascribing knowledge on
    a constructive basis is to recognize that liability can be imputed
    even when the employer has not been “told,” i.e., even when there
    is no actual knowledge. The relevant inquiry for constructive
    knowledge is what the employer should have known in the exercise of
    reasonable care. Hirschfeld v. New Mexico Corrections Dep't., 
    916 F.2d 572
    , 577 (10th Cir. 1990).    Thus, an employer cannot insulate
    itself from liability by abandoning its employees in a remote
    location to be supervised by someone who makes their work lives
    miserable by offensive touching and an atmosphere of sexually
    offensive comments, suggestions and innuendo.
    Terry was the Chief and supervisor of the lifeguard station at
    which Faragher worked.     He clearly had the notice necessary to
    impute knowledge, and therefore liability, to the City. Under the
    circumstances presented here, the district court, after hearing and
    evaluating the evidence, correctly applied the law to the facts of
    23
    this case and did not commit clear error in             finding that the
    pervasiveness   of    the   harassment   supported   an     inference    of
    constructive notice on the part of the City.
    “Indirect Liability ”15
    I also think the majority errs in effectively confining
    liability to instances where an employer has actual or constructive
    knowledge. The very purpose of agency is to establish an employer's
    liability specifically for acts of which it has no knowledge.            As
    Justice Joseph Story explains, a principal
    is held liable to third persons in a civil suit for the
    frauds, deceits, concealments, misrepresentations, torts,
    negligences, and other malfeasances, or misfeasances, and
    omissions of duty, of his agent, in the course of his
    employment, although the principal did not authorize, or
    justify, or participate in, or, indeed, know of such
    misconduct, or even if he forbade the acts, or
    disapproved of them.
    Joseph Story, Commentaries on the Law of Agency § 452, at 536-37
    (5th ed. 1857).      This rule of holding a principal liable for the
    acts of its agent is based on “the consideration that it is the
    principal who makes it possible for the agent to inflict the
    injury.” 3 Am. Jur. 2d Agency § 270 (1986).             The record here
    establishes that Terry and Silverman were agents of the City acting
    16
    within the scope of their employment              and     were   aided   in
    15
    I am using “indirect” liability in the same manner as the
    majority, that is, according to the principles of agency found in
    §§ 219-37 of the Restatement.
    16
    § 219 (1) provides, “ A master is subject to liability
    for the torts of his servants committed while acting in the scope
    of their employment.”
    24
    accomplishing       the   harassment    by   the   existence     of   an   agency
    relationship.17
    The    majority      erroneously   assumes    that    because     employers
    rarely, if ever, expressly authorize supervisors to act in a way
    that would create a sexually hostile environment, harassment by a
    supervisor would never fall “within the scope of his employment.”
    The majority erroneously states that “[t]his Circuit has concluded
    that in a pure hostile environment case, a supervisor’s harassing
    conduct    is   typically    outside    the   scope   of   his    employment.”
    Majority Op. at 9.        However, the language from Steele v. Offshore
    Shipbuilding, Inc., 
    867 F.2d 1311
    , 1316 (11th Cir. 1989) that the
    majority cites in support of this proposition merely reiterates
    Meritor’s    rule    against   applying      strict   liability       in   hostile
    environment harassment cases.           To the extent that the majority
    relies on cases from other circuits for the holding that harassment
    constitutes behavior outside the scope of employment,18 such cases
    serve as poor guides since they misconstrue the agency law to which
    Meritor directs us.        The Restatement clearly states that “an act,
    although forbidden, or done in a forbidden manner, may be within
    the scope of employment.” Restatement § 230. The proper inquiry in
    17
    § 219(2)(d) provides, “A master is not subject to
    liability for the torts of his servants acting outside the scope
    of their employment, unless . . . the servant purported to act
    or to speak on behalf of the principal and there was reliance
    upon apparent authority, or he was aided in accomplishing the
    tort by the existence of the agency relation.”
    18
    See e.g. Andrade v. Mayfair Manag., Inc., 
    88 F.3d 258
    ,
    261 (4th Cir. 1996) (stating that “illegal sexual harassment is
    an illegitimate corporate activity, beyond the scope of
    supervisors’ employment”).
    25
    determining   if      the    agent's   actions        are    “within    the   scope    of
    employment”      is    not       whether     the     objectionable       conduct      was
    authorized, but whether the conduct is of “the same general nature
    as that authorized, or incidental to the conduct authorized.”
    Restatement § 229.           In making that determination, courts should
    consider, among other things, when the action took place, where it
    took place, whether it was foreseeable, the purpose of the action,
    whether it served the principal, and the extent of the departure
    from normal methods or results.                    Id.; see also, Yates v. AVCO
    Corp., 
    819 F.2d 630
    (6th Cir. 1987) (finding that supervisor acted
    “within   scope       of    employment”      in     harassing    subordinate       where
    harassment took place at the office, during working hours and was
    carried out by someone with the authority to hire, fire, promote
    and discipline the plaintiffs); Kauffman v. Allied Signal, Inc.,
    
    970 F.2d 178
    (6th Cir.) (explaining that a relevant factor in
    determining      if    supervisor      was       acting     “within    the    scope    of
    employment” in harassing subordinate is whether the supervisor had
    “significant input” into personnel decisions), cert. denied,                          
    113 S. Ct. 831
    (1992).
    Indeed, I believe that hostile environment sexual harassment
    is   analogous    to       the   Restatement’s       well-known       paradigm,    which
    explains that “a chauffeur, driving on an errand for his master,
    who knowingly drives on the left-hand side of the street or exceeds
    the speed limit, is still acting within the scope of employment.”
    Restatement § 231 cmt. a.                  The act of speeding has not been
    authorized by the employer, but the journey has clearly been
    26
    undertaken      within       the   scope   of   the       chauffeur’s    employment.
    Likewise,      a    pervasively      hostile    work       environment    of   sexual
    harassment is never (one would hope) authorized, but the supervisor
    is   clearly       charged    with   maintaining      a    productive,    safe   work
    environment.        The supervisor directs and controls the conduct of
    the employees, and the manner of doing so may inure to the
    employer’s benefit or detriment, including subjecting the employer
    to Title VII liability.            In hostile environment sexual harassment
    cases the supervisor, though not authorized to create a sexually
    hostile environment, uses his authority “to call [the victim] into
    his presence, to retain her in his presence over her objections, to
    use his responsibility to act as the voice of the employer to place
    her in a compromising position, and to take liberties with her
    personal privacy beyond the reach of a co-equal acquaintance, or a
    stranger.”         See    David Benjamin Oppenheimer,            Exacerbating the
    Exasperating:        Title     VII   Liability     of      Employers     for   Sexual
    Harassment Committed By Their Supervisors, 81 Cornell L. Rev. 66,
    88 (1995) ; see also, 
    Huddleston, 845 F.2d at 904
    (employer liable
    where supervisor required plaintiff to attend staff meetings where
    she was harassed, and he physically touched her while berating her
    for her job performance); Tomka v. The Seiler Corp., 
    66 F.2d 1295
    (2d Cir. 1995) (employer liable where supervisor required plaintiff
    to attend business dinner and encouraged alcohol consumption which
    led to her rape by supervisor and other employees).
    Moreover,          “[a]n act may be within the scope of employment
    although consciously criminal or tortious.”                   Restatement      § 231;
    27
    see also, Lyon v. Carey, 
    533 F.2d 649
    (D.C. Cir. 1976) (employer
    liable   where   delivery   person   raped    a    woman   to   whom    he   was
    delivering furniture); Ira S. Bushy v. United States, 
    398 F.2d 167
    (2d   Cir.   1968)   (government     liable       where    drunken     sailor’s
    unauthorized acts caused ship to sink); Carr v. Wm. C. Crowell Co.,
    
    171 P.2d 5
    (Cal. 1946) (employer liable where carpenter hit another
    employee in the head with a hammer); Samuels v. Southern Baptist
    Hospital, 
    594 So. 2d 571
    (La. Ct. App. 1992) (hospital liable where
    nurse’s assistant raped a patient).
    Notwithstanding   these      well-established        principles,       the
    majority writes that an act is not within the scope of employment
    where “the agent has no intention to perform any service for his
    employer, but instead seeks only to further some personal end.”
    Majority Op. at 11. In support of this proposition, the majority
    cites Bennett v. United States, 
    102 F.3d 486
    (11th Cir. 1996) which
    involved an off-duty soldier who accidentally shot a civilian with
    a privately owned handgun while socially visiting another soldier
    in the Army barracks. 
    Id. at 487.
               This Court stated that the
    soldier's activities on the evening of the shooting “were unrelated
    to any employment relationship with the military, and were not
    undertaken to further his employer's business.”            
    Id. at 494.
          This
    conclusion, however, rested on facts very different from those
    before us.   In Bennett, there was no dispute that the soldier was
    off-duty, and was visiting the barracks “for purely personal
    reasons unrelated to his responsibilities as a soldier,” which
    failed “to bear even the faintest connection with his duties as an
    28
    employee of the United States Army.”          
    Id. at 490.
       Terry's and
    Silverman's harassment took place during work hours and at the work
    place.   Most importantly, the soldier inBennett was not performing
    any act on behalf of his employer when the shooting occurred, nor
    were his activities surrounding the shooting of “the same general
    nature as” or “incidental to” any authorized conduct.         In the case
    before us, however, Terry and Silverman were charged with creating
    and   maintaining   a   productive,    safe   work   environment,   while
    directing their employees in the performance of their duties.          It
    is while they were engaged in their responsibilities that the
    harassment of Faragher occurred and, thus, was clearly “incidental
    to” authorized conduct.
    The majority's use of Spencer v. Assurance Co. of America, 
    39 F.2d 1146
    (11th Cir. 1994), is also inapposite.         In   Spencer this
    Court found that an employee, hired for road-paving, was not acting
    within the scope of employment when he committed an intentional
    battery while fighting “to protect his sister.”        There was nothing
    in the fight relating to the employee's work or the manner in which
    he was instructed to perform it. Indeed, the Court specifically
    recognized that
    this case lacks a sufficient nexus between the employee's
    job and his battery of another to raise even a jury
    question as to the scope of employment issue.” 
    Id. at 1149.
       The Court explicitly recognized that “under
    special circumstances, an employee's intentional battery
    of another may be said to have occurred within the
    employee's scope of employment. See, e.g., Forster v.
    Red Top Sedan Service, Inc., 
    257 So. 2d 95
    (Fla. 3d DCA
    1972) (directed verdict in favor of employer reversed
    where employee bus driver forced plaintiff's car off the
    road and then assaulted and battered the car's occupants
    29
    after plaintiff allegedly delayed the employee from
    performing his job-related duties); Columbia by the Sea,
    Inc. v. Petty, 
    157 So. 2d 190
    (Fla. 2d DCA 1963) (jury
    question created as to the scope of employment question
    when maitre d' struck a customer after customer failed to
    pay his bill and called maitre d' a “bastard”).
    The majority also cites to Restatement §§ 235 and 236, arguing
    that in order to hold the employer liable, the employee must have
    intended to “serve the interests” of the employer.               However, this
    is   too   narrow   a    reading   of   these   sections,   as    under   those
    provisions, an employer can also be held liable if there was an
    intent “to perform it as a part of or incident to a service on
    account of which he is employed.”            Applying all of the foregoing
    principles to the facts of this case, I believe             the City of Boca
    Raton is liable under § 219(1) for the hostile environment created
    by Terry and Silverman.
    Alternatively, I believe          the City is liable in this case
    under § 219(2)(d), which holds a principal liable for the acts of
    an agent when the agent is aided in accomplishing the tort by the
    existence of the agency relationship. See Restatement § 219(2)(d).
    As with analysis under § 219(1), proper application of § 219(2)(d)
    requires courts to closely scrutinize the power structure within
    the workplace to determine the extent to which the particular
    agency relationship has empowered the supervisor to use or abuse
    his position to accomplish the harassment.          See 
    Vance, 863 F.2d at 1515
    (degree of authority and overall structure of the workplace
    are relevant to agency analysis); Sparks v. Pilot Freight Carriers,
    Inc, 
    830 F.2d 1554
    , 1559 (11th Cir. 1987) (adopting E.E.O.C.
    reasoning    that       employer’s   delegation   of   authority     empowered
    30
    supervisor to act). See generally, Oppenheimer, 81 Cornell L. Rev.
    at 89.
    The record reveals that both Terry and Silverman were granted
    virtually unchecked authority over the work environment.                          In
    Terry’s capacity as Marine Safety Chief, “[he] had the authority to
    supervise all aspects of the lifeguards’ work assignments, to
    conduct counseling and oral reprimands and place reports of such
    disciplinary actions in the lifeguards’ personnel files.”                       Terry
    also interviewed and selected new lifeguards, subject to approval
    by higher management. Moreover, Terry held the highest management
    position in the Marine Safety Section and on the City’s beaches.
    Thus,    he    was    ultimately    responsible      for     the   general   beach
    environment, including the public’s safety, and as such, it was
    incumbent      upon    him   to    ensure    optimal   performance       from    the
    lifeguards.          Silverman, as Marine Safety lieutenant, and then
    captain,      supervised     the   “lifeguards’      daily    duties,    including
    designation of the lifeguards’ work assignments and staffing of
    shifts, and supervision of their physical fitness routines.”
    With respect to the City’s involvement with the lifeguards,
    the court found that “the lifeguards’ contacts with higher city
    officials . . . were almost non-existent,” and the City admits
    that, “Marine Safety headquarters was located at the City beach and
    was   thus    physically     remote   from    City   Hall.”        The   lifeguards
    operated under an extensive chain of command, with at least six
    levels of management between the lifeguards and the City Manager.
    Most importantly, although the City had a written sexual harassment
    31
    policy, that policy was never disseminated among Marine Safety
    Section employees, and in fact, supervisors were never told or made
    aware of the City’s sexual harassment policy. Indeed, the district
    court explicitly found that any procedures that the City had in
    place to deal with sexual harassment were ineffectual because of
    the City’s failure to disseminate those procedures.
    In sum, Faragher was completely isolated from the City’s
    higher management, and Terry and Silverman directly controlled and
    supervised all aspects of her day-to-day activities.          Furthermore,
    it is clear that the City had divested itself of all responsibility
    for the social climate of the lifeguards’ work environment, that
    Terry   and     Silverman   essentially       were    given      unfettered
    responsibility for and control over that environment, and that the
    lifeguards had no effective avenue of redress with the City. Thus,
    under Vance, Terry and Silverman were acting with the requisite
    amount of authority as agents to bind the City as principal.          This
    conclusion is supported     by the fact that the acts of harassment
    were undertaken during the time and at the place of work and were
    “incidental to” the broad range of tasks the supervisors were
    authorized to do,     see   Restatement   §   229    (defining    scope   of
    employment), as well as by the fact that Terry and Silverman were
    aided in accomplishing these acts by the existence of the agency
    relationship.
    For the foregoing reasons, I would hold the City liable for
    Terry’s and Silverman’s creation of a hostile work environment of
    sexual harassment.
    32
    TJOFLAT, Circuit Judge, concurring in part and dissenting in part:
    With the exception of appellant Beth Ann Faragher’s Title VII
    claim, I concur in the court’s disposition of this case.            As for
    that claim, I cannot join the court's opinion because I agree with
    the district court that Faragher’s proof demonstrated that the City
    of Boca Raton violated Title VII by requiring her to work in a
    hostile environment.     The court accepts as not clearly erroneous
    the district court’s finding that hostility in the form of abusive
    sexual harassment was a condition of Faragher’s employment, but it
    holds that the City is not liable under Title VII because the City
    had no “actual knowledge” of the sexual harassment and           “there was
    19
    no basis for imputing knowledge [of it] to the City.”       Ante at 17.
    I disagree.     Faragher’s supervisor, Bill Terry, had knowledge of
    the harassment because he perpetrated the harassment.             The City
    should    be   held   liable   for   the   sexual   harassment    Faragher
    19
    I am confused by the court’s use of the conjunction
    “and.” To me, because the City is a corporation and must act
    through its agents, actual knowledge must be imputed knowledge.
    That is, information that an agent obtains in discharging his or
    her duties is imputed by operation of law to the corporation,
    thus giving the corporation actual knowledge of what the agent
    learned. Hence, when referring to a corporation, imputed
    knowledge is actual knowledge.
    I am also confused by the court’s conclusion that the City
    would be liable if it “knew or should have known” of the sexual
    harassment in question. This implies that the City could be held
    liable for simple negligence. A Title VII claimant, however,
    must establish that the employer intended the harassment. I
    believe that the court, in using this “knew or should have known”
    language, means that if a trier of fact could conclude from the
    evidence that the agent responsible for ensuring order in the
    workplace (including the prevention of severe and pervasive
    sexual harassment) knew that an employee was being subjected to a
    hostile environment, that knowledge would constitute the
    employer’s knowledge.
    33
    experienced because it placed Terry in charge of Faragher’s working
    environment and gave him the responsibility of maintaining order in
    the workplace.
    I.
    A.
    Title VII of the Civil Rights Act of 1964, as amended,
    provides that
    [i]t shall be an unlawful employment practice for an employer-
    -
    (1) to fail or refuse to hire or discharge any
    individual, or otherwise to discriminate against any
    individual with respect to his compensation, terms,
    conditions, or privileges of employment, because of such
    individual’s race, color, religion, sex, or national
    origin.
    42 U.S.C. § 2000e-2(a).
    Title VII prohibits as a discriminatory condition of employment the
    employer’s creation of an abusive working environment characterized
    by severe and pervasive sexual harassment. Meritor Savings Bank v.
    Vinson, 
    477 U.S. 57
    , 67, 
    106 S. Ct. 2399
    , 2405, 
    91 L. Ed. 2d 49
    (1986).   “A discriminatorily abusive work environment . . .    can
    and often will detract from employees’ job performance, discourage
    employees from remaining on the job, or keep them from advancing in
    their careers.” Harris v. Forklift Systems, 
    510 U.S. 17
    , 22, 
    114 S. Ct. 367
    , 370-71, 
    126 L. Ed. 2d 295
    (1993).       “[D]iscriminatory
    conduct . . . so severe or pervasive that it create[s] a work
    environment abusive to employees because of their . . . gender . .
    . offends Title VII’s broad rule of workplace equality.” 
    Id., 114 34
    S.Ct. at 371.
    For obvious reasons, most employers strive to maintain order
    in the workplace. Order enhances efficiency. For employers in the
    private sector, order enhances the potential for profit.                         For
    public employers, order enhances the image of officials who must
    stand for re-election and bureaucrats who report to them and seek
    job security.              Disorder, the converse of order, prevents the
    workplace from operating at optimal efficiency.                  Sexual harassment
    that    is       severe    and   pervasive    constitutes      disorder.    Hence,
    employers have an extra-legal incentive to prevent it.                  Title VII,
    because of the liability and associated costs it may impose,
    provides employers with an added, legal incentive to prevent this
    form of disorder.
    There is always someone in charge of any workplace. Depending
    on the character of the business or the number of employees in the
    workplace, the designation of the person in charge may be explicit.
    Alternatively, the designation may be tacit.                   Unless the employer
    designates someone other than the person in charge of the workplace
    as the one responsible for maintaining order, I would hold that the
    person      in    charge    of   the   workplace   has   the    responsibility    of
    preventing severe and pervasive sexual harassment.20                  I would hold
    20
    This approach is consistent with the Supreme Court's
    directive in Meritor that, in determining which of the employer’s
    agents or employees is responsible for preventing severe and
    pervasive harassment from permeating the workplace, “courts
    [must] look to agency principles for guidance,” although “such
    common law principles may not be transferable in all their
    particulars to Title 
    VII.” 477 U.S. at 72
    , 106 S.Ct. at 2408.
    Title VII, as interpreted in Meritor, requires employers to take
    steps to ensure that sexual harassment does not permeate the
    35
    further that if the employer delegates to someone else the duty of
    policing the workplace for sexual harassment, the employer must
    make the designation unambiguously known to those laboring in the
    workplace; otherwise the designation would have no legal, or
    practical, effect.
    B.
    In the case at hand, the court does not dispute that Terry was
    in charge of the workplace.
    As Chief of the Marine Safety Section, “Terry had the authority to
    supervise all aspects of the lifeguards' work assignments; to give
    oral reprimands and place reports of disciplinary actions in
    personnel files; and to interview and select new lifeguards,
    subject to approval by higher management.”            Ante at 2.      The
    district court found that the City “had a written sexual harassment
    policy, [but failed] to disseminate said policy among Marine Safety
    Section employees,” including Faragher.       Faragher v. City of Boca
    Raton,   
    864 F. Supp. 1552
    , 1560 (S.D. Fla. 1994).     Because the City
    neither communicated the policy to these employees nor identified
    the person to whom complaints of sexual harassment were to be made,
    the   responsibility   for   implementing   the   policy   in   Faragher’s
    workplace. To the extent that the application of common law
    agency principles frustrates Title VII’s goal of eliminating such
    harassment -- by effectively relieving the employer of the
    responsibility of pursuing that goal -- those principles must
    yield. The court, however, in reaching today’s decision, does
    not appear to have considered this point.
    36
    workplace necessarily fell to Terry.21                  Because he was aware that
    Faragher was working in a sexually abusive environment and did
    nothing to correct the situation, I would hold the City liable for
    the injury she sustained.
    II.
    As   noted     above,   the    City    had   a     policy   against      sexual
    harassment         in   the   workplace.         The    City,      however,    did    not
    communicate the policy to the employees of the Marine Safety
    Section    or      identify   the   person       to   whom    complaints      of   sexual
    harassment were to be made.              Thus, the City effectively concealed
    from those employees the avenue for redress of grievances.                           This
    concealment troubles me for three reasons.                   First, I fear that the
    court’s opinion dilutes the employer’s duty under Title VII to
    maintain       a    workplace     free    of     severe      and   pervasive       sexual
    harassment.        Second, the court’s opinion places an undue burden on
    employees who wish to complain of harassment in the workplace.
    Third, the court’s opinion has the potential to breed disrespect
    for the law.
    21
    The court implies that someone in the Parks and
    Recreation Department management was responsible for implementing
    the City’s policy against sexual harassment by observing that
    “neither Faragher nor [fellow lifeguard Nancy] Ewanchew
    complained to Parks and Recreation Department management about”
    the harassing conduct in question. Ante at 3. By suggesting
    that Faragher had to find someone in the management of that
    department with whom to lodge her complaint, the court ignores
    the reality of Faragher’s workplace. The Parks and Recreation
    Department management was located elsewhere and had little, if
    any, contact with the Marine Safety Section’s employees, while
    Terry was close at hand and was “in charge” of virtually every
    aspect of Faragher's work environment.
    37
    A.
    The court exonerates the City from liability because Faragher
    did not complain to someone in the Parks and Recreation Department
    management.   The court does so even though Faragher had not been
    told to whom she should complain.       An employer reading the court’s
    opinion may conclude that it, like the City of Boca Raton, can
    escape Title VII liability by having a policy against sexual
    harassment but concealing from its employees the identity of the
    person to whom claims are to be made.         Because such concealment
    would have the potential for reducing claims of sexual harassment,
    and thus the cost of doing business, an employer might choose to
    follow the City’s footsteps.    The employer’s other alternative, of
    course, would be to identify the person to whom complaints are to
    be made and to have an efficient mechanism for investigating them
    and taking curative measures when necessary.             No system is
    perfect, however.    Thus, an   employer with a model system in place
    cannot render itself immune from claims.       In weighing the costs of
    the two alternatives, an employer may opt for the course the City
    took in this case.    That course may yield more sexual harassment
    but less liability, and thereby dilute the employer’s Title VII
    duty.
    B.
    To the extent that the court’s opinion induces employers to
    conceal the identity of the person to whom complaints of sexual
    38
    harassment   are   made,   the    opinion    places   an   undue   burden   on
    employees who suffer such harassment.           Under my approach, if the
    employee is not informed of the identity of the person to whom
    complaints are to be made, the employee would simply turn to the
    person in charge of the workplace. Under the court’s approach, the
    employee must guess to which of the employer’s agents or employees
    a complaint should be lodged. Depending on the circumstances, this
    could be risky business.         Among other things, the employee might
    err in selecting the person to whom to complain, in which case her
    22
    complaint could go for naught.             Faced with this uncertainty of
    outcome, the employee might forego complaining and either suffer
    the harassment or terminate her employment.
    C.
    The scenarios depicted in subparts A and B above, which I
    submit are entirely plausible, will in time breed disrespect for
    the law.     Although I am sure that the court does not intend such
    a result, I contend that the result is likely.               For employers,
    escaping Title VII liability for sexual harassment in the workplace
    will be seen as a game --         a game to be played with cards dealt
    from a deck composed of law of agency principles.             The object of
    22
    Lodging a complaint imposes on the employee certain
    costs, including embarrassment and disruption of working
    relationships. Where the employee does not know to whom to
    complain, it may be that she will complain to the wrong person
    and that her complaint will not be addressed properly. Where the
    employee faces the costs associated with lodging a complaint and
    sees little likelihood that her complaint will yield any benefit,
    the employee would probably not complain.
    39
    the   game   is    to    escape   Title   VII    liability     without     affording
    employees the protection that Title VII purports to provide.                    For
    employees, Title VII will be seen as an empty promise -- a mere
    sop, if you will -- enacted by Congress to placate a constituency
    ANDERSON, Circuit Judge, concurring in part and dissenting in part:
    With respect to Faragher's Title VII sexual harassment claim
    against the City, I agree with Judge Barkett that the district
    court should be affirmed.            I agree with much of what is said in
    Judge Barkett's opinion.          I agree with Judge Barkett that the City
    was appropriately found liable pursuant to the theory of "direct
    liability."       In addition to the facts pointed out by Judge Barkett
    relating     to    the    severity    and      pervasiveness    of   the    conduct
    constituting a hostile environment, I would rely upon the testimony
    regarding the intermediate supervisor, Gordon.                   When plaintiffs
    complained to him, he indicated that the City did not care.                       I
    think this evidence of the City's lack of concern also supports the
    district court's finding of constructive notice.
    I also agree with Judge Barkett that the City could be liable
    under a theory of "indirect liability," i.e., pursuant to the
    agency principles upon which our previous hostile environment cases
    have relied.       I need not decide the threshold level of authority
    which a supervisor must possess in order to impose liability on the
    employer under these principles.               For example, I need not decide
    that every supervisor with some authority relating to personnel can
    impose liability on the employer.                  It is sufficient for the
    disposition of this case, in my judgment, that Terry was endowed by
    40
    the City with sufficient authority to impose liability on the City.
    The City placed Terry in charge of this particular workplace and in
    charge of the plaintiffs and similarly situated employees.                             The
    following facts support the conclusion that Terry was endowed with
    "virtually unchecked authority over the work environment."23                           The
    City   left    Terry    wholly     unsupervised     with    respect          to   Terry's
    management      of    the    workplace    including      the      setting         of   its
    environment; the City gave Terry no effective instructions with
    respect to its sexual harassment policy or any other policy related
    to the work environment; and the City did not disseminate its
    policy   against       sexual     harassment   to   plaintiffs          or    similarly
    situated employees.             Having thus endowed Terry with complete
    authority to set the workplace environment, I have no difficulty
    concluding that Terry's conduct in determining the nature of the
    work environment was within the scope of his authority, or at least
    that   he     was    aided   in    the   actions    he     took    by    the       agency
    relationship.24
    23     Judge Barkett at ____ (M/S at 10).
    24   I need not decide whether the foregoing facts support agency
    liability under the scope-of-employment prong or under the aided-
    in-accomplishing-the-tort-by-the-agency-relationship prong or both.
    As suggested by Judge Barkett's analysis, I suspect the analysis is
    similar under either prong.
    41
    

Document Info

Docket Number: 94-4878

Citation Numbers: 76 F.3d 1155

Filed Date: 2/8/1996

Precedential Status: Precedential

Modified Date: 2/19/2016

Authorities (28)

Barbara J. HENSON, Plaintiff-Appellant, v. CITY OF DUNDEE, ... , 682 F.2d 897 ( 1982 )

Lucille R. Kauffman v. Allied Signal, Inc., Autolite ... , 970 F.2d 178 ( 1992 )

Shirley HUDDLESTON, Plaintiff-Appellant, v. ROGER DEAN ... , 845 F.2d 900 ( 1988 )

Sharon Karibian v. Columbia University, John Borden, ... , 14 F.3d 773 ( 1994 )

winston-c-spencer-and-betty-spencer-individually-and-as-assignees-of , 39 F.3d 1146 ( 1994 )

Harris v. Forklift Systems, Inc. , 114 S. Ct. 367 ( 1993 )

Robert Reich, Secretary of Labor, United States Department ... , 28 F.3d 1076 ( 1994 )

Ira S. Bushey & Sons, Inc. v. United States , 398 F.2d 167 ( 1968 )

Equal Employment Opportunity Commission v. Hacienda Hotel , 881 F.2d 1504 ( 1989 )

Columbia by the Sea, Inc. v. Petty , 157 So. 2d 190 ( 1963 )

joseph-w-massaro-patricia-ann-massaro-plaintiffs-counterclaim-joseph-p , 3 F.3d 1472 ( 1993 )

beth-ann-faragher-nancy-ewanchew-plaintiffs-appellants-cross-appellees-v , 83 F.3d 1346 ( 1996 )

Corene Antoinette Lyon v. Michael Carey , 533 F.2d 649 ( 1976 )

Meritor Savings Bank, FSB v. Vinson , 106 S. Ct. 2399 ( 1986 )

Samuels v. Southern Baptist Hosp. , 594 So. 2d 571 ( 1992 )

Faragher v. City of Boca Raton , 76 F.3d 1155 ( 1996 )

50-fair-emplpraccas-742-48-empl-prac-dec-p-38626-mary-ann-vance-v , 863 F.2d 1503 ( 1989 )

mary-h-steele-v-offshore-shipbuilding-inc-a-florida-corporation , 867 F.2d 1311 ( 1989 )

71-fair-emplpraccas-bna-192-68-empl-prac-dec-p-44113-doreen-m , 88 F.3d 258 ( 1996 )

40-fair-emplpraccas-998-40-empl-prac-dec-p-36110-john-h-lewis-v , 786 F.2d 1537 ( 1986 )

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