Willis v. Conopco, Inc. ( 1997 )


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  •                     United States Court of Appeals,
    Eleventh Circuit.
    No. 96-8395.
    Lynda L. WILLIS, Plaintiff-Appellant,
    v.
    CONOPCO, INC., a.k.a. Lever Brothers Company, a.k.a. Unilever,
    Defendant-Appellee.
    March 25, 1997.
    Appeal from the United States District Court for the Northern
    District of Georgia. (No. 4:94-cv-200-HLM), Harold L. Murphy,
    District Judge.
    Before EDMONDSON and BLACK, Circuit Judges, and HILL, Senior
    Circuit Judge.
    PER CURIAM:
    Plaintiff   appeals   the    district     court's    grant   of    summary
    judgment on her claim under the Americans with Disabilities Act
    ("ADA").      Plaintiff   argues   that   the    district    court      erred    in
    requiring her to produce evidence sufficient to establish a triable
    issue on the existence of a reasonable accommodation for her
    disability.     We hold that an ADA plaintiff (1) as part of her
    burden of production, must identify an accommodation that would
    allow her to perform her job duties and (2) as a part of her burden
    of proving her case, must establish that such an accommodation is
    reasonable. As Plaintiff has failed to produce evidence of such an
    accommodation, we affirm the district court's judgment.
    I.
    Plaintiff   Lynda   Willis    was   employed    by    Defendant      Lever
    Brothers in its Carterville plant.        Plaintiff initially worked in
    the   packing   area   where    laundry   detergents      are   packaged        for
    distribution     and   sale.        In   March   1992,   Plaintiff   reported
    experiencing a persistent cough and skin rash. The plant physician
    prescribed treatment, and Plaintiff was placed on restricted duty
    to limit her exposure to the detergent.            When blood tests revealed
    that Plaintiff was sensitive to certain enzymes contained in the
    detergent, the employer temporarily reassigned Plaintiff to an
    administrative    position     in    the   plant's   safety   office.    Upon
    confirming Plaintiff's sensitivity, the employer monitored the air
    quality of its warehouse and spare part areas to determine where
    Plaintiff could safely work.
    After determining that the spare parts area had reduced levels
    of enzymes which it considered to be safe, the employer reassigned
    Plaintiff to the spare parts area.               In addition to reassigning
    Plaintiff, the employer (1) directed her to wear a mask when
    crossing the packing area floor (which had relatively higher levels
    of enzymes), (2) gave her a pass to park her car near a door which
    allowed her to avoid the packing area floor, (3) excused her from
    performing housekeeping audits in areas with greater levels of
    enzymes, (4) excused her from meetings in higher enzyme areas and
    (5) continued to monitor—as it had since Plaintiff first reported
    a persistent cough and skin rash—Plaintiff's pulmonary functions.
    In October 1993, Plaintiff began a medical leave of absence
    for foot surgery—a condition unrelated to this lawsuit. In January
    1994, Plaintiff's foot surgeon released her to return to work
    without restriction.     The next day she notified her employer that
    she had seen another physician, Dr. Edelson, 1 who advised her not
    to return to work due to the possibility of enzyme exposure.
    Edelson provided to Defendant a letter saying as follows:
    [Plaintiff] has been exposed to various chemicals in the
    work environment at [Defendant' plant].... She definitely has
    immune system abnormalities and I think, she should stop
    working at this [ ] plant.     There is nowhere within that
    building that she would be safe.... I reiterate: She should
    not be working in that building.
    At this point, Plaintiff refused to return to work in the spare
    parts area and requested her employer either (1) to reassign her to
    a "safe work area" or (2) to enclose and to air condition the spare
    parts area. Defendant then arranged (and paid for) Plaintiff to be
    examined by a pulmonologist, Dr. Duffell.
    In February 1994, Duffell sent Defendant a report in which he
    concluded that Plaintiff "was fully capable of continuing to work
    in the plant."          Shortly thereafter, Defendant sent Plaintiff a
    letter directing her to return to work on her next scheduled shift
    or   to   be   deemed    to   have   abandoned   her   job   and   to   have   her
    employment terminated.         In response, Plaintiff had Edelson send a
    letter, via facsimile, to Defendant indicating "she is not to come
    into contact with any toxic chemical substances....                My suggestion
    is that she find some legal way to attain disability because of the
    current circumstances."          When Plaintiff did not return to work,
    Defendant terminated her employment.
    Plaintiff brought the present suit alleging a cause of action
    1
    Dr. Edelson practices "environmental medicine." As the
    district court noted, quoting Edelson's deposition,
    "[e]nvironmental medicine is not considered mainstream medicine
    and is not generally accepted as scientifically valid by
    "mainstream' medical community."
    under the ADA. After completing discovery, the parties filed
    competing summary judgment motions.          The district court granted
    Defendant's motion for summary judgment and denied Plaintiff's
    motion for partial summary judgment as moot.              The district court
    assumed that Plaintiff was an otherwise qualified individual with
    a disability and then held that no triable issue of material fact
    existed    on    whether   Defendant     could     have    made   reasonable
    accommodations for Plaintiff's disability.
    II.
    We review the grant or denial of summary judgment de novo,
    applying the same standard employed by the district court.               Parks
    v. City of Warner Robins, GA, 
    43 F.3d 609
    , 612-613 (11th Cir.1995).
    An "accommodation" is "reasonable"—and, therefore, required under
    the ADA—only if it enables the employee to perform the essential
    functions of her job.      29 C.F.R. § 1630.2(o)(ii).        Reassignment to
    another position is a required accommodation only if there is a
    vacant position available for which the employee is otherwise
    qualified.      42 U.S.C. § 12111(9)(B).
    According to Plaintiff, her employer failed even to attempt to
    make   reasonable    accommodations    for   her   condition:      she   says
    Defendant neither transferred her nor attempted to make the spare
    parts area safe for her.       Plaintiff also says that the district
    court erred by placing the burden on her to request a specific
    accommodation.      Plaintiff says the ADA merely requires an employee
    to request accommodation—as an abstract concept—after which the
    employer becomes obligated to enter into a "flexible, interactive
    process" involving both the employer and the employee.             Plaintiff
    points us to Beck v. University of Wisconsin Bd. of Regents,       
    75 F.3d 1130
    , 1135 (7th Cir.1996) ("[T]he regulations envision an
    interactive process that requires participation by both parties:
    "[T]he employer must make a reasonable effort to determine the
    appropriate   accommodation.        The    appropriate     reasonable
    accommodation is best determined through a reasonable process that
    involves both the employer and the [employee] with a disability.'
    ") (quoting 29 C.F.R. § 1630.2(o)(3) (1995)).
    Though the issue of which party has the burden of proposing
    a concrete accommodation and establishing that the particular
    accommodation is reasonable is one of first impression for us,
    other circuits have ruled on the issue.      We also note that our
    recent opinion in Moses v. American Nonwovens, Inc., 
    97 F.3d 446
    ,
    448 (11th Cir.1996) (per curiam ), though not directly on point,
    provides us with significant guidance in deciding the question.
    The D.C. Circuit, interpreting almost identical language in
    regulations   promulgated   under   the   Rehabilitation   Act,   has
    established the following approach to the reasonable accommodation
    issue:
    These cases deal with objective claims that may be tested
    through the application of traditional burdens of proof....
    [A] plaintiff must establish that (a) he is handicapped but,
    (b) with reasonable accommodation (which he must describe), he
    is able to perform the "essential functions" of the position
    he holds or seeks. See 29 C.F.R. § 1613.702(f); see also 
    id. § 1613.704(a),
    (b). As in the usual case, it would then be up
    to the employing agency to refute that evidence. The burden,
    however, remains with the plaintiff to prove his case by a
    preponderance of evidence.
    Barth v. Gelb, 
    2 F.3d 1180
    , 1186 (D.C.Cir.1993).      We agree that
    this statement of an ADA plaintiff's burdens of production and
    persuasion (which tests plaintiff's claim "through the application
    of traditional burdens of proof") is the appropriate one.
    Even assuming an employer has an affirmative obligation—absent
    an employee's suggestion for a specific accommodation—to engage in
    the interactive process Plaintiff advocates, we have held that,
    where a plaintiff cannot demonstrate "reasonable accommodation,"
    the employer's lack of investigation into reasonable accommodation
    is unimportant.       Moses v. American Nonwovens, Inc., 
    97 F.3d 446
    ,
    448 (11th Cir.1996).       In Moses, we rejected an employee's claim
    (under   the   ADA)    that   his   employer      not   only    failed   to    make
    reasonable     accommodations        for    his     disability,       but      also
    failed—before     terminating       the    employee's        employment—even    to
    consider the available options for accommodating the disability.
    
    Id. ("[Plaintiff's] primary
    arguments are that [the employer]
    failed to investigate his condition and failed to consider possible
    accommodations.")        We   acknowledged     that     we    were   troubled    by
    evidence that the employer had failed to investigate accommodating
    the plaintiff.     
    Id. ("We are
    more troubled by the evidence that
    [the employer] failed to investigate possible accommodations.                   No
    language in the ADA mandates a pretermination investigation, but
    the EEOC advises that "the employer must determine whether a
    reasonable accommodation would ... eliminate' the direct threat.
    29 C.F.R. § 1630.2(r), 1630.9, Interp. Guidance.") We determined,
    however, that the ADA provides no cause of action for "failure to
    investigate" possible accommodations, and that:
    We are persuaded that [the employer's] failure to
    investigate did not relieve [plaintiff] of his burden of
    producing probative evidence that reasonable accommodations
    were available.     A contrary holding would mean that an
    employee has an ADA cause even though there was no possible
    way for the employer to accommodate the employee's disability.
    Stated differently:    An employer would be liable for not
    investigating even though an investigation would have been
    fruitless. We are confident that although the ADA does not
    mandate a pretermination investigation, the possibility of an
    ADA lawsuit will, as a matter of practice, compel most
    employers   to  undertake   such  an   investigation   before
    terminating a disabled employee.
    
    Id. To the
    extent that the Seventh Circuit's Beck opinion can be
    interpreted (as Plaintiff says) to require an "interactive process"
    such that an employer can be held liable merely for failing to
    engage in the process itself (regardless of whether a "reasonable
    accommodation" could in reality have been made for the employee),
    Moses holds otherwise.         And, to the extent that               Beck can be
    interpreted as requiring that the "interactive process" envisioned
    in the regulations carry over to a plaintiff's burden of production
    in court (thus, relieving the plaintiff-employee of her "burden of
    producing evidence that reasonable accommodations were available"),
    Moses holds otherwise.
    We also do not believe an approach as punitive in nature as
    Plaintiff's view of an "interactive process" requirement comports
    with the basic goal of the ADA, which we understand to be remedial
    in    nature—ensuring       that   those     with     disabilities    can   fully
    participate in all aspects of society, including the workplace.
    See e.g. 42 U.S.C. § 12101(a)(8) ("[T]he Nation's proper goals
    regarding individuals with disabilities are to assure equality of
    opportunity, full participation, independent living, and economic
    self-sufficiency for such individuals;....") The ADA, as far as we
    are   aware,    is   not    intended    to   punish   employers   for   behaving
    callously      if,   in    fact,   no   accommodation     for   the   employee's
    disability could reasonably have been made.
    We know that some courts have required the plaintiff (as part
    of her initial burden of production) to introduce evidence of the
    existence of an accommodation, but have combined the questions of
    (a) whether the accommodation is reasonable and (b) whether it will
    impose an undue hardship on the employer into one question.      Then
    the burden of proof (or the "burden of nonpersuasion") on the one
    question   has   been   put on the defendant-employer.     See   e.g.
    Borkowski v. Valley Cent. School Dist., 
    63 F.3d 131
    , 138 (2d
    Cir.1995) ("[I]n practice meeting the burden of nonpersuasion on
    the reasonableness of the accommodation and demonstrating that the
    accommodation imposes an undue hardship amount to the same thing.")
    (interpreting     regulations     promulgated   pursuant   to     the
    Rehabilitation Act).     Such an approach confuses an element of the
    plaintiff's case (reasonable accommodation) with an affirmative
    defense (undue burden) and effectively relieves the plaintiff of
    her obligation to prove her case.      See 42 U.S.C. § 12112(b) ("As
    used in subsection (a) of this section, the term "discriminate'
    includes—... (5)(A) not making reasonable accommodations to the
    known physical or mental limitations of an otherwise qualified
    individual with a disability who is an applicant or employee,
    unless such covered entity can demonstrate that the accommodation
    would impose an undue hardship on the operation of the business of
    such covered entity;     ...")
    We doubt that, in providing for a private right of action to
    enforce the rights created by the ADA, Congress intended such a
    departure from the traditional rules and norms of litigation. This
    doubt is especially strong where an established body of civil
    rights    jurisprudence      (which    employed    conventional    burdens   of
    production and proof for plaintiffs and defendants) existed, and
    Congress expressly relied on existing civil right laws in creating
    the pertinent private right of action.             See generally 42 U.S.C. §
    12117(a) ("The powers, remedies, and procedures set forth in
    sections 2000e-4, 2000e-5, 2000e-6, 2000e-8, and 2000e-9 of this
    title shall be the powers, remedies, and procedures this subchapter
    provides to the Commission, to the Attorney General, or to any
    person alleging discrimination on the basis of disability in
    violation    of    any    provision    of   this   chapter,   or   regulations
    promulgated       under   section     12116   of   this   title,   concerning
    employment."). See also St. Mary's Honor Center v. Hicks, 
    509 U.S. 502
    , 506-07, 
    113 S. Ct. 2742
    , 2747, 
    125 L. Ed. 2d 407
    (1993) ("It is
    important to note, however, that although the              McDonnell-Douglas
    presumption shifts the burden of production to the defendant,
    "[t]he ultimate burden of persuading the trier of fact that the
    defendant intentionally discriminated against remains at all times
    with the plaintiff.' ") (quoting Texas Dept. of Community Affairs
    v. Burdine, 
    450 U.S. 248
    , 253, 
    101 S. Ct. 1089
    , 1093, 
    67 L. Ed. 2d 207
    (1981)).
    That the evidence probative of the issue of whether an
    accommodation for the employee is reasonable will often be similar
    (or identical) to the evidence probative of the issue of whether a
    resulting hardship for the employer is undue, does not change the
    fact that establishing that a reasonable accommodation exists is a
    part of an ADA plaintiff's case, whereas undue hardship is an
    affirmative defense to be pled and proven by an ADA defendant.2
    Turning to the evidence before the district court in this
    case,     Plaintiff    presented     no       competent     evidence   that    any
    alternative position existed (vacant or otherwise)—regardless of
    whether she was qualified for it.              In fact, Plaintiff's physician
    indicated that "[t]here is nowhere within that building that she
    would be safe."       The only evidence Plaintiff offered that a vacant
    position existed at all was a hearsay statement, contained in her
    affidavit,    that    she   ran   into    a    "temporary    service   girl"   who
    informed her that "she was hired into the vacant office position
    [Plaintiff] had [temporarily] had [in the plant's safety office]
    after [Defendant] had terminated me."               The district court struck
    the statement as inadmissible hearsay, and Plaintiff does not
    appeal this evidentiary ruling.               The district court also pointed
    out that Plaintiff's own testimony contradicted her claim that such
    a position would have accommodated her condition.                      Also, the
    affidavit does not show that the vacancy (if there was a vacancy)
    existed when Plaintiff was let go.
    As for Plaintiff's claim that it would have been a reasonable
    accommodation for Defendant to enclose and to air-condition the
    2
    These two issues are not exactly the same: the question of
    whether an accommodation is reasonable (though it must be
    determined within a given set of specific facts) is more of a
    "generalized" inquiry than the question of whether an
    accommodation causes a "hardship" on the particular employer that
    is undue. See 
    Barth, 2 F.3d at 1187
    ("As a general matter, a
    reasonable accommodation is one employing a method of
    accommodation that is reasonable in the run of cases, whereas the
    undue hardship inquiry focuses on the hardships imposed by the
    plaintiff's preferred accommodation in the context of the
    particular agency's operations.") (interpreting Rehabilitation
    Act regulations) (emphasis in original) (citations omitted).
    spare parts area, she testified, in her deposition, that she "still
    [would] have been exposed to powder" and that no way existed that
    she "could work in the spares department and not be exposed to
    enzymes."    She submitted no evidence to contradict her testimony
    (or that of her doctor) on this point.
    Plaintiff says that, as an employee, she was in no position to
    know what specific accommodations were available or how reasonable
    they were.   Whatever may be said of her "burden" as an employee in
    the    day-to-day    workplace    seeking      an     accommodation    for    her
    condition, Plaintiff—as a litigant bringing an ADA action—has
    failed to produce evidence (after the completion of discovery) of
    the existence of any "accommodation" at all, "reasonable" or
    otherwise.
    Plaintiff    also   says      that     she    was   subjected   to     a
    discriminatory      termination       in   that     she   was    discharged   in
    retaliation for requesting an accommodation or for seeking to file
    for worker's compensation benefits.            The district court held that
    Defendant had articulated a legitimate, nonretaliatory reason for
    the discharge—Plaintiff refused to report to work—and that her
    failure to present evidence that Defendant's proffered reason was
    pretextual requires summary judgment. See e.g. Jackson v. Veterans
    Admin., 
    22 F.3d 277
    , 279 (11th Cir.1994) ("one who does not come to
    work   cannot   perform   any    of    his    job   functions,    essential   or
    otherwise") (quotation marks and citation omitted).
    Plaintiff seeks to distinguish Jackson by pointing out that
    the disability involved there resulted in the employee being absent
    from the office in an unpredictable way.              Plaintiff also says that
    Defendant's failure in this case to provide her with worker's
    compensation forms (despite three requests to do so) and the fact
    that she sought such benefits shortly before being terminated,
    raises a triable issue of fact.       Assuming for the sake of argument
    that Defendant's failure to provide such forms does raise a triable
    issue in the first instance (that is, assuming that Plaintiff has
    met   her   burden   of   coming   forward   with   evidence   to   raise   an
    inference of retaliation), Plaintiff fails to offer evidence to
    raise an inference that Defendant's offered explanation for the
    termination (Plaintiff refused to come to work) was mere pretext.
    When an employee refuses to show up for work after being
    informed that her failure to do so will result in the loss of her
    job, the employer has presented a valid, nonretaliatory reason for
    terminating that employee.         
    Id. at 278
    ("The [employer] does not
    dispute that [the employee] performs these tasks satisfactorily
    when he is at work.        ... [The employee's] presence on a routine
    basis is also an essential element of the job that he has failed to
    satisfy.") (emphasis in original).
    AFFIRMED.