Endurance American Specialty Insurance Company v. Safeco Insurance Company of Illinois ( 2022 )


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  • USCA11 Case: 19-14664    Date Filed: 05/16/2022   Page: 1 of 23
    [PUBLISH]
    In the
    United States Court of Appeals
    For the Eleventh Circuit
    ____________________
    No. 19-14664
    ____________________
    ENDURANCE AMERICAN SPECIALTY
    INSURANCE COMPANY,
    a foreign corporation, individually
    as Subrogee of Comegys Insurance
    Agency, Inc.,
    Plaintiff-Appellee,
    versus
    LIBERTY MUTUAL INSURANCE COMPANY,
    Defendant,
    USCA11 Case: 19-14664       Date Filed: 05/16/2022     Page: 2 of 23
    2                      Opinion of the Court                19-14664
    SAFECO INSURANCE COMPANY OF ILLINOIS,
    SAFECO INSURANCE COMPANY OF AMERICA,
    Defendants-Appellants.
    ____________________
    Appeal from the United States District Court
    for the Middle District of Florida
    D.C. Docket No. 8:17-cv-02832-VMC-CPT
    ____________________
    Before JORDAN, NEWSOM, and TJOFLAT, Circuit Judges.
    TJOFLAT, Circuit Judge:
    We are faced with the question of how far the indemnifica-
    tion provision in this case stretches. And our answer is, not as far
    as Endurance, the errors and omissions insurer for Comegys,
    would like. Comegys, an independent insurance agency, had an
    independent contractor relationship with Safeco, a liability in-
    surer—in short, Comegys marketed Safeco insurance policies to
    the public. Comegys was allegedly negligent in procuring automo-
    bile insurance for one of its clients, Robert Smith. Comegys had
    provided Smith with an automobile insurance policy from Safeco,
    which Smith eventually needed to rely on when he caused a car
    accident that ended in a motorcyclist’s death. Comegys offered to
    settle (and did settle through the errors and omissions policy it had
    USCA11 Case: 19-14664            Date Filed: 05/16/2022         Page: 3 of 23
    19-14664                   Opinion of the Court                               3
    with Endurance) the potential negligence claim Smith had against
    it. Now, relying on the indemnification provision between Safeco
    and Comegys, Endurance is suing Safeco. Endurance wants to be
    indemnified by Safeco because the attorney Safeco provided to
    Smith after the car accident pointed out the potential negligence
    claim Smith had against Comegys. 1 Comegys has no right to in-
    demnification in this circumstance, so Endurance has no viable
    claim.
    At trial, the jury found that, because Safeco had refused to
    indemnify Comegys, Safeco had both breached its contract with
    Comegys and violated the implied covenant of good faith and fair
    dealing. The jury awarded Endurance, the errors and omissions
    insurer for Comegys, about $1.6 million in damages plus a $25,000
    deductible and $30,000 in attorneys’ fees paid by Comegys during
    litigation. This is an appeal from the District Court’s denial of
    Safeco’s motion after trial under Fed. R. Civ. P. 50(b). We hold
    that Safeco did not breach its contract with Comegys, nor did it
    breach the implied covenant of good faith and fair dealing. Endur-
    ance was not entitled to any recovery under the indemnification
    provision between Safeco and Comegys. We reverse the judgment
    below and remand for entry of judgment.
    1 In essence, Endurance is trying to treat Safeco like a second errors and omis-
    sions insurer.
    USCA11 Case: 19-14664           Date Filed: 05/16/2022       Page: 4 of 23
    4                         Opinion of the Court                    19-14664
    I.
    A.
    Safeco is a liability insurer. Comegys is an independent in-
    surance agency. At one point, these two entities had a business
    relationship. Their relationship went something like this. A cus-
    tomer would go into Comegys’ office. The customer would say
    she needed automobile insurance. A Comegys agent would show
    her a host of available policies and probably recommend the one
    he thought was best for her. Let’s say that the best policy for the
    customer was a Safeco policy, and the customer agreed to that pol-
    icy. Comegys would sign her up for Safeco insurance, and then
    Safeco would insure her.
    Comegys and Safeco operated under a contract, the Limited
    Agreement, that allowed Comegys to act as an independent con-
    tractor for Safeco “for the limited purpose of placing Safeco insur-
    ance products.”2 The Limited Agreement placed parameters
    around Comegys’ scope of authority to act on Safeco’s behalf. For
    instance, Comegys could “solicit and submit applications for insur-
    ance, and [] bind insurance on [Safeco’s] behalf, but only with re-
    spect to such lines of business . . . as [Safeco] [] authorized.” And
    2 We note that the version of the Limited Agreement entered into evidence
    was signed after the car accident in this case but before settlement. Neither
    party disputes the validity of the Limited Agreement.
    USCA11 Case: 19-14664       Date Filed: 05/16/2022      Page: 5 of 23
    19-14664               Opinion of the Court                        5
    Comegys could not “adjust or settle claims unless [Comegys] ob-
    tain[ed] prior written approval from [Safeco].”
    The Limited Agreement contained a set of indemnification
    clauses between Comegys and Safeco. They read as follows:
    A. [Comegys] shall defend, indemnify, protect, and
    hold [Safeco] harmless from and against any and all
    liability for claims, suits, regulatory or administrative
    proceedings and investigations, losses, damages,
    costs, penalties and expenses, including court costs
    and reasonable attorneys’ fees related thereto, arising
    out of or incurred by reason of the breach of this Lim-
    ited Agreement by, or any actual or alleged negligent
    or intentional act, error or omission on the part of,
    [Comegys], its directors, officers, owners, employees,
    Sub-producers or others acting on [Comegys’] behalf
    in placing business pursuant to or carrying out the
    terms of this Limited Agreement, except to the extent
    such act, error or omission was expressly and know-
    ingly authorized, concurred in, or ratified by [Safeco].
    [Comegys’] indemnification obligation includes all
    costs, expenses and attorneys’ fees incurred by
    [Safeco] to enforce this indemnity obligation.
    [Comegys’] obligations under this Section are condi-
    tioned upon [Safeco] providing prompt notice to
    [Comegys] of any claim made or legal or regulatory
    action brought against [Safeco].
    B. [Safeco] shall defend, indemnify, protect, and hold
    [Comegys] harmless from and against any and all
    USCA11 Case: 19-14664       Date Filed: 05/16/2022      Page: 6 of 23
    6                      Opinion of the Court                 19-14664
    liability for claims, suits, regulatory or administrative
    proceedings and investigations, losses, damages,
    costs, penalties and expenses, including court costs
    and reasonable attorneys’ fees related thereto, arising
    out of or incurred by reason of the breach of this Lim-
    ited Agreement by, or any actual or alleged negligent
    or intentional act, error or omission on the part of,
    [Safeco], its directors, officers, employees or others
    acting on [Safeco’s] behalf in the placement of busi-
    ness pursuant to or carrying out the terms and condi-
    tions of this Limited Agreement, except to the extent
    such act, error or omission was expressly and know-
    ingly authorized, concurred in, or ratified by
    [Comegys]. [Safeco’s] indemnification obligation in-
    cludes all costs, expenses and attorneys’ fees incurred
    by [Comegys] to enforce this indemnity obligation.
    [Safeco’s] obligations under this Section are condi-
    tioned upon [Comegys] providing prompt notice to
    [Safeco] of any claim made or legal or regulatory ac-
    tion brought against [Comegys].
    We can glean two principles from the indemnification pro-
    visions: 1) Safeco agreed to take responsibility when it messed up
    and its mess-up affected Comegys (and Comegys agreed to do like-
    wise), and 2) whether Safeco (or Comegys) messed up was defined
    by the terms of the Limited Agreement. In short, liability between
    Safeco and Comegys rose and fell with the Limited Agreement.
    USCA11 Case: 19-14664       Date Filed: 05/16/2022     Page: 7 of 23
    19-14664               Opinion of the Court                        7
    B.
    Let us return to the hypothetical above, with a customer
    walking into the Comegys office to procure insurance, except now,
    we are going to substitute in the characters of this case. In January
    2012, Comegys procured automobile insurance for its customer,
    Robert Smith. Comegys provided him with a Safeco policy—
    $250,000 per person, $500,000 per incident limit with an umbrella
    policy of $ 1 million. In December 2013, Smith emailed a Comegys
    agent to inquire about raising his umbrella limit to $2 million or $3
    million. The Comegys agent responded that Safeco would only
    raise the umbrella limit to $2 million without also increasing the
    automobile coverage to a $500,000 combined single limit, instead
    of the $250,000 per person, $500,000 per incident limit. If Smith
    chose to raise his umbrella policy with Safeco to $2 million, the
    agent explained, it would cost Smith about an extra $200 annually.
    The Comegys agent never discussed other policies with Smith be-
    sides Safeco’s. Smith never responded to the Comegys agent about
    the potential increase in policy limits with Safeco. He then re-
    newed his existing Safeco policy. Smith, a man of substantial
    means, later stated that he would have purchased $5 to $10 million
    in umbrella insurance if it had been recommended to him and that
    he would have considered other insurance companies besides
    Safeco in adjusting his insurance limits.
    Smith’s Safeco automobile insurance policy became im-
    portant when his car caused an accident with a motorcyclist in June
    2015. About two weeks after the incident, the motorcyclist died in
    USCA11 Case: 19-14664          Date Filed: 05/16/2022       Page: 8 of 23
    8                        Opinion of the Court                    19-14664
    the hospital of his injuries. Twelve days after the motorcyclist’s
    death, Safeco tendered Smith’s $1.25 million policy limit to the mo-
    torcyclist’s estate by mail. The estate rejected the tender because
    the estate believed its claim was more than the policy limit. In
    compliance with the insurance policy, Safeco then provided Smith
    with a defense attorney, whose job it was to represent Smith in any
    case the estate brought against him. 3 Safeco explained to Smith’s
    attorney that Smith’s policy limits would probably not be sufficient
    to settle the case, so Smith’s personal assets would be at risk in any
    case the estate brought against him.
    Smith’s attorney and the estate’s attorney then began dis-
    cussing how to settle the accident. In reviewing the history of the
    case, Smith’s attorney realized that Comegys might have been neg-
    ligent in procuring automobile insurance for Smith. The basic idea
    of the claim was that, based on Smith’s substantial assets, Comegys
    did not adequately respond when Smith asked about raising the
    umbrella coverage in December 2013. Smith’s attorney men-
    tioned this possible negligent procurement claim to the estate’s at-
    torney during negotiations over the accident settlement and ar-
    ranged for the estate’s attorney to meet an insurance attorney who
    specialized in negligent procurement suits.
    After the estate officially filed a wrongful death action
    against Smith in state court in December 2015, Smith’s attorney
    3 Based on the record, Smith never hired any other attorney. His only legal
    representation during these proceedings was what Safeco provided.
    USCA11 Case: 19-14664       Date Filed: 05/16/2022    Page: 9 of 23
    19-14664               Opinion of the Court                       9
    reached out to Comegys, asking Comegys to indemnify and defend
    Smith on the basis that Comegys had negligently procured insur-
    ance for Smith prior to the accident. After some correspondence
    between Smith’s attorney and Comegys, Endurance, Comegys’ er-
    rors and omissions insurer, responded on Comegys’ behalf, saying
    that it would not take over Smith’s defense.
    In June 2016, Smith and the estate entered non-binding arbi-
    tration. The arbitrator found Smith 95% liable and the motorcy-
    clist 5% liable, awarding the estate a little over $7 million. After
    this non-binding arbitration, Smith and the estate entered into a
    joint stipulation and agreement. The terms of the joint stipulation
    were that the parties would agree to a mutual release of all claims,
    in exchange for Safeco’s $1.25 million policy limit on Smith and
    Smith’s assignment to the estate of his negligent procurement
    claim against Comegys. In other words, the estate accepted the
    negligent procurement claim as covering the difference between
    the $1.25 million policy limit and the roughly $7 million award the
    arbitrator in the non-binding arbitration thought was appropriate.
    The state court approved the joint stipulation in September 2016,
    and it served as a final judgment on the matter.
    USCA11 Case: 19-14664             Date Filed: 05/16/2022          Page: 10 of 23
    10                          Opinion of the Court                        19-14664
    C.
    The estate then sent Comegys a demand for $2 million based
    on Smith’s negligent procurement claim.4 Comegys’s errors and
    omissions insurance with Endurance had a policy limit of $2 mil-
    lion. In a strange turn of events, Endurance, Comegys’ errors and
    omissions insurer, then sent a letter to Safeco, requesting indemni-
    fication for the suit the estate brought against Comegys. Safeco
    never responded. Next, Comegys and the estate settled for about
    $1.5 million in exchange for Comegys’ release from all liability.
    The settlement explained that Comegys was not at all admitting
    fault or wrongdoing in procuring insurance for Smith.5 As
    Comegys’ errors and omissions insurer, Endurance paid out this
    sum to the estate.
    Even though Comegys voluntarily settled with the estate, in
    October 2017, Endurance, on Comegys’ behalf, filed suit against
    Safeco for, among a host of other things,6 breach of the indemnifi-
    cation agreement between Comegys and Safeco in the Limited
    4 So, in essence, the estate was willing to settle its claim against Smith for $3.25
    million, the $1.25 million it already got in its settlement with Smith as Safeco’s
    policy limit on Smith, plus the $2 million it then sought from Comegys.
    5 In addition to the $1.5 million Endurance paid out to the estate, Comegys
    itself spent $25,000 as a deductible toward settlement and paid $30,000 to
    Comegys’ personal attorneys.
    6 Endurance’s other claims were for fraud on the court, civil conspiracy, and
    negligent misrepresentation.
    USCA11 Case: 19-14664           Date Filed: 05/16/2022          Page: 11 of 23
    19-14664                  Opinion of the Court                              11
    Agreement and breach of the implied covenant of good faith and
    fair dealing. 7 The case went to trial. At the end of testimony,
    Safeco filed a motion for judgment as a matter of law under Fed.
    R. Civ. P. 50(a), which the District Court denied. 8 In what must
    have been the jury attributing the actions of Smith’s attorney to
    Safeco itself, the jury then agreed with Endurance that Safeco had
    breached the indemnification provision and the implied covenant
    7 Safeco’s logical response to Comegys’ claims should have been that
    Comegys was a volunteer in settling with the estate when the indemnification
    provision required that Comegys be liable for something or that Safeco actu-
    ally caused loss by reason of Safeco’s breach of an independent provision of
    the Limited Agreement.
    8 The District Court order denying Safeco’s motion for judgment as a matter
    of law reads as follows:
    Viewing the evidence in the light most favorable to Plaintiff,
    the Court finds that there was sufficient evidence for a reason-
    able jury to find that Defendants coordinated with the various
    actors involved in this case to shift liability from Defendants to
    Comegys in violation of the indemnification provision in the
    agency agreement, and that they were therefore liable for
    breach of contract and breach of the covenant of good faith
    and fair dealing. Plaintiff also offered sufficient evidence from
    which a reasonable jury could find that Plaintiff suffered dam-
    ages in the form of costs and expenses related to defending,
    and ultimately settling, the broker liability claim. To the extent
    that Defendants' motions seek judgment as a matter of law on
    Plaintiff's remaining claims, they are moot in light of the jury
    verdict.
    USCA11 Case: 19-14664         Date Filed: 05/16/2022       Page: 12 of 23
    12                       Opinion of the Court                    19-14664
    of good faith and fair dealing.9 The jury awarded Endurance about
    $1.6 million in damages plus a $25,000 deductible and $30,000 in
    attorneys’ fees paid by Comegys during litigation. Safeco filed a
    renewed motion for judgment as a matter of law under Fed. R. Civ.
    P. 50(b). The District Court again denied this motion. Safeco
    timely appealed.
    II.
    This Court reviews a district court’s denial of a motion for
    judgment as a matter of law de novo. Howard v. Walgreen Co.,
    
    605 F.3d 1239
    , 1242 (11th Cir. 2010). We view the evidence in the
    light most favorable to the non-moving party. 
    Id.
     A motion for a
    judgment as a matter of law should only be granted “when the
    plaintiff presents no legally sufficient evidentiary basis for a reason-
    able jury to find for him on a material element of his cause of ac-
    tion.” 
    Id.
     (internal citations omitted). We review questions of con-
    tract interpretation de novo. Hegel v. First Liberty Ins. Corp., 
    778 F.3d 1214
    , 1219 (11th Cir. 2015). And this is a diversity jurisdiction
    case, so Florida law applies. See Erie R. Co. v. Thompkins, 
    304 U.S. 64
    , 78, 
    58 S. Ct. 817
    , 822 (1938) (requiring federal courts whose ju-
    risdiction arises from diversity alone to apply the relevant state
    law). 10
    9 The jury did not buy Endurance’s arguments that Safeco had committed
    fraud on the court, civil conspiracy, and negligent misrepresentation.
    10 From the outset, we address Endurance’s claims that Safeco waived two of
    its arguments about whether it breached the indemnification agreement. We
    USCA11 Case: 19-14664            Date Filed: 05/16/2022         Page: 13 of 23
    19-14664                   Opinion of the Court                               13
    III.
    Under Florida law, “[i]ndemnity contracts are subject to the
    general rules of contractual construction . . . [and] must be con-
    strued on the [express] intentions of the parties.” Dade County
    Sch. Bd. v. Radio Station WQBA, 
    731 So.2d 638
    , 643 (Fla. 1999).
    Looking at this breach-of-contract case, there is one problem.
    There is no breach. So, there is no “legally sufficient evidentiary
    basis” for Endurance to win this case. Howard, 
    605 F.3d at 1242
    .
    Endurance never carried its burden at trial of explaining how
    Safeco breached the indemnification provision of the Limited
    Agreement. And that is because it cannot do so. Instead, Endur-
    ance apparently distracted the jury with facts that are totally irrele-
    vant to this appeal. 11 The distraction method may have worked
    with the jury in this case, but it does not with us.
    find that view unpersuasive. The issue of breach is clearly before the Court,
    and parties may raise new arguments in support of already-raised legal issues
    on appeal. See In re Home Depot Inc., 
    931 F.3d 1065
    , 1086 (11th Cir. 2019)
    (explaining that when an issue is “properly presented, a party can make any
    argument in support of that [issue]; parties are not limited to the precise argu-
    ments they made below”) (alteration adopted) (citing Yee v. City of Escon-
    dido, 
    503 U.S. 519
    , 534, 
    112 S. Ct. 1522
    , 1532 (1992))). As to Endurance’s argu-
    ment that Safeco is raising for the first time on appeal that the jury award for
    the deductible and Comegys’ attorneys was improper, that claim is now moot
    because we are reversing the jury’s verdict.
    11 Endurance’s trial testimony (and briefing) is full of accusations about
    Safeco’s corrupt motives and collusive behavior, presumably derived from the
    fact that Smith’s attorney worked with the estate to settle the claim arising out
    of the accident. We do not recount all the irrelevant facts here because it
    USCA11 Case: 19-14664           Date Filed: 05/16/2022        Page: 14 of 23
    14                        Opinion of the Court                      19-14664
    Endurance’s argument on appeal is that “[t]he [Limited]
    Agreement requires that Safeco indemnify Comegys for any loss or
    claim arising out of or incurred by any negligent or intentional acts
    by Safeco.” If you take that claim on its face, Endurance is literally
    saying, “Safeco has to indemnify Comegys for any loss Comegys
    experiences when Safeco intentionally acts—at all.” 12 Let us com-
    pare that claim with the actual language of the indemnification pro-
    vision of the Limited Agreement:
    [Safeco] shall defend, indemnify, protect, and hold
    [Comegys] harmless from and against any and all liability for
    claims, suits, regulatory or administrative proceedings and
    investigations, losses, damages, costs, penalties and ex-
    penses, including court costs and reasonable attorneys’ fees
    related thereto, arising out of or incurred by reason of the
    breach of this Limited Agreement by, or any actual or al-
    leged negligent or intentional act, error or omission on the
    would be a waste of our time and yours. Suffice it to say that Endurance trying
    to point to Safeco’s bad motives cannot create a breach of contract where none
    exists.
    12 Critically, Endurance omits that, according to the terms of the indemnifi-
    cation provision, any loss caused by Safeco must be caused by a breach of the
    Limited Agreement or pursuant to Safeco carrying out the Limited Agree-
    ment. So, even if Comegys experienced loss, that loss must be tied to Safeco
    acting against an independent term of the Limited Agreement, outside the in-
    demnification provision. Even assuming Endurance proved that Comegys
    had experienced loss, Endurance never proved that Safeco breached or acted
    against any of the independent provisions of the Limited Agreement or that
    any alleged breach caused the loss Comegys experienced.
    USCA11 Case: 19-14664       Date Filed: 05/16/2022     Page: 15 of 23
    19-14664               Opinion of the Court                       15
    part of, [Safeco], its directors, officers, employees or others
    acting on [Safeco’s] behalf in the placement of business pur-
    suant to or carrying out the terms and conditions of this
    Limited Agreement, except to the extent such act, error or
    omission was expressly and knowingly authorized, con-
    curred in, or ratified by [Comegys]. Safeco’s indemnification
    obligation includes all costs, expenses and attorneys’ fees in-
    curred by [Comegys] to enforce this indemnity obligation.
    [Safeco’s] obligations under this Section are conditioned
    upon [Comegys] providing prompt notice to [Safeco] of any
    claim made or legal or regulatory action brought against
    [Comegys].
    What Endurance leaves off is that for Safeco’s actions to fall
    under the indemnification provision, the actions must fall into one
    of three buckets: 1) Safeco has breached the Limited Agreement; 2)
    Safeco has negligently or intentionally committed an act, error, or
    omission in the placement of business pursuant to the Limited
    Agreement; or 3) Safeco has negligently committed an act, error,
    or omission in the carrying out the terms of the Limited Agree-
    ment. In short, to win a breach-of-contract case based on the in-
    demnification provision of the Limited Agreement, Endurance
    needed to prove at trial that its claim fell into one of these three
    buckets. We will address these possibilities in turn.
    The first possibility is that Safeco breached the Limited
    Agreement. Endurance quickly loses on this ground. Again, the
    Limited Agreement that existed between Comegys and Safeco ex-
    plained that when Comegys acted within its authority in selling
    USCA11 Case: 19-14664       Date Filed: 05/16/2022    Page: 16 of 23
    16                     Opinion of the Court                19-14664
    insurance Safeco would cover Comegys’ customers with the ap-
    propriate insurance policies. And that is exactly what happened
    here. Comegys was within the scope of its authority when it pro-
    cured a Safeco insurance policy for Smith. Safeco then covered
    Smith. And, in due course, when Smith had an accident and
    needed his insurance coverage to kick in, Safeco tendered the pol-
    icy limit within twelve days of the motorcyclist’s death. Safeco pro-
    vided Smith with an attorney to negotiate the claim. And Safeco
    ultimately paid the policy limit pursuant to the settlement between
    Smith and the estate. In other words, Safeco covered Smith, just
    like it told Comegys it would in the Limited Agreement. So, En-
    durance cannot win based on an argument in the first bucket be-
    cause it has not proven that Safeco breached a single provision of
    the Limited Agreement.
    Next, in the second or third buckets, Endurance could have
    argued that Safeco negligently or intentionally committed an act,
    error, or omission in the placement of business pursuant to the
    Limited Agreement or that Safeco negligently committed an act,
    error, or omission in the carrying out the terms of the Limited
    Agreement. At bottom, Endurance’s case is based on two facts:
    Smith’s attorney (provided by Safeco) 1) brought up the possible
    negligent procurement claim to the estate during negotiations and
    2) recommended an insurance lawyer to the estate, if the estate
    wanted to assume the negligent procurement claim against
    USCA11 Case: 19-14664           Date Filed: 05/16/2022         Page: 17 of 23
    19-14664                   Opinion of the Court                              17
    Comegys in Smith’s place. 13 In a very generous reading of Endur-
    ance’s arguments at trial, it is basically saying that Safeco acted
    through the attorney it provided to Smith, ultimately prompting
    Comegys to (voluntarily) settle with the estate (without Comegys
    admitting any fault). And, Endurance argues, because Comegys
    settled with the estate (as a volunteer), Safeco now must indemnify
    Comegys (even though Comegys never admitted any liability).
    The first (and biggest problem) with Endurance’s position is
    that Endurance equates the actions of Smith’s attorney with the
    actions of Safeco. And the two are not the same. For sure, Safeco
    provided Smith with an attorney. And that was pursuant to the
    insurance policy between Smith and Safeco. But that does not give
    Endurance license to attribute every action of Smith’s attorney to
    Safeco itself. Safeco was bound by the terms of the Limited Agree-
    ment. Smith’s attorney, on the other hand, was not bound to pro-
    tect Comegys in any way. Smith’s attorney had a duty of zealous
    representation, which is exactly what he provided to Smith in set-
    tling with the estate. See de Vaux v. Westwood Baptist Church,
    
    953 So.2d 677
    , 684 (Fla. 1st Dist. Ct. App. 2007) (citing the Florida
    13 Endurance points out a whole army of other facts: Smith’s attorney kept
    Safeco apprised of the entire case, and Safeco gave input on the final terms of
    the settlement (which makes sense because Safeco was going to be paying out
    $1.25 million in a policy limit); Smith’s attorney did not conduct discovery be-
    fore the non-binding arbitration; Safeco waited twelve days after the motor-
    cyclist’s death before tendering the policy limits; and the cross-examination of
    the motorcyclist’s widow by Smith’s attorney at the non-binding arbitration
    was not strong enough. As we will explain infra, these facts are irrelevant.
    USCA11 Case: 19-14664           Date Filed: 05/16/2022         Page: 18 of 23
    18                         Opinion of the Court                      19-14664
    rules of professional responsibility and explaining that “lawyers are
    expected to be zealous advocates for the interests of their clients”).
    Smith’s attorney was acting on behalf of Smith, not on behalf of
    Safeco. See Pozo v. Roadhouse Grill, Inc., 
    790 So.2d 1255
    , 1260
    (Fla. 5th Dist. Ct. App. 2001) (explaining that “an attorney retained
    by an insurer to represent an insured does so as an independent
    contractor, not as an agent of the insurer”). So, Endurance cannot
    win on a breach-of-contract claim when Safeco wasn’t even the one
    acting and the Limited Agreement requires that Safeco act for in-
    demnification to be triggered. 14 See 
    id.
     (“Generally, the obligation
    of contracts is limited to the parties making them.” (internal cita-
    tion and quotation marks omitted); cf. Siegle v. Progressive Con-
    sumers Ins. Co., 
    819 So.2d 732
    , 739 (Fla. 2002) (“In contract inter-
    pretation cases, the issue to be addressed is not what this Court or
    the petitioner would prefer that the policy cover, but what losses
    the mutually agreed-upon contractual language covers.”).
    The next problem with Endurance’s argument is that by
    looking at the plain (and clear) language of the Limited Agreement
    between Comegys and Safeco, we do not read it as covering in any
    14 In saying so, we do not suggest that an attorney, provided by an insurance
    company to an insured, may never act on behalf of the insurance company
    and in so doing violate an insurance company’s contract with an insurance
    agency. But that is not the presumption under Florida law. And, what we
    have here is a garden variety case of an attorney representing a client, and, in
    that case, zealous representation is the mandate. Comment, rule 4–1.3, Rules
    Regulating The Florida Bar.
    USCA11 Case: 19-14664         Date Filed: 05/16/2022      Page: 19 of 23
    19-14664                 Opinion of the Court                          19
    way, shape, or form how Safeco ultimately insures its policyhold-
    ers. See MDS (Canada) Inc. v. Rad Source Tech., Inc., 
    143 So.3d 881
    , 891 (Fla. 2014) (“Contract interpretation begins with a review
    of the plain language of the agreement because the contract lan-
    guage is the best evidence of the parties’ intent at the time of the
    execution of the contract.” (internal citation omitted)); see also
    Crawford v. Barker, 
    64 So.3d 1246
    , 1255 (Fla. 2011) (“Where the
    terms of a contract are clear and unambiguous, the parties’ intent
    must be gleaned from the four corners of the document.”). The
    Limited Agreement simply delineates Comegys’ authority to bind
    Safeco when it sells Safeco’s insurance. Nowhere in the Limited
    Agreement does it even mention any restraint on how Safeco pro-
    vides attorneys to its insured or how it settles insurance claims.
    The only obligations that exist by the terms of the Limited Agree-
    ment are the ones between Comegys and Safeco. Because any in-
    tentional act or omission of Safeco must be related to the place-
    ment of business pursuant to or the carrying out the terms of the
    Limited Agreement, Endurance’s argument falls outside the scope
    of the four corners of the clear Limited Agreement. So, Endurance
    cannot prevail on a breach-of-contract claim on this ground.
    Finally, the fatal blow to Endurance’s breach-of-contract
    claim hinges on the fact that the indemnification provision protects
    Comegys from all liability or loss arising out of Safeco’s breach.
    The problem for Comegys is that in its settlement agreement with
    the estate it specifically disclaimed all liability, and it has not proven
    that it lost anything because of Safeco’s actions. The settlement
    USCA11 Case: 19-14664            Date Filed: 05/16/2022          Page: 20 of 23
    20                         Opinion of the Court                        19-14664
    agreement between Comegys and the estate explained that it was
    not “to be construed as admissions of fault, wrongdoing or liability
    on the part of the Claimant or Comegys, which liability is expressly
    denied.” Because the indemnification provision between Safeco
    and Comegys hinges on Comegys having some sort of liability or
    demonstrating that Safeco’s actions caused loss, we are not free to
    hold Safeco liable where Comegys is a volunteer in settlement.15
    See Siegle, 819 So.2d at 739 (explaining that the court “cannot cre-
    ate coverage ‘out of whole cloth’” where it otherwise would not
    exist (internal citation omitted)).
    On a final note about the breach-of-contract claim, it is
    worth pointing out that what Endurance, as subrogee of Comegys,
    is really trying to do is make Safeco a secondary errors and omis-
    sions insurer. In essence, Endurance is saying, “Smith’s attorney
    15 Endurance cannot recover without proving that Comegys was actually lia-
    ble to the estate—i.e., that there was an actual litigation where the estate
    proved liability in court. Otherwise, Safeco would be liable in this kind of case,
    even if, after Smith’s attorney (provided by Safeco) had pointed out a possible
    claim, Comegys had called Smith up and explained that it had negligently pro-
    cured insurance for him and wanted to make it right by paying him what it
    thought was appropriate. We decline to read the indemnification provision as
    extending that far. Cf. Westinghouse Elec. Corp. v. Prudential Ins. Co. of
    America, 
    547 So.2d 721
    , 721–722 (Fla. 1st Dist. Ct. App. 1989) (per curiam)
    (refusing to require indemnification where indemnitee had not admitted lia-
    bility); Nat’l R.R. Passenger Corp. v. Rountree Transp. & Rigging, Inc., 
    286 F.3d 1233
    , 1262 (11th Cir. 2002) (declining to apply an indemnification provi-
    sion when the indemnitor was not first found liable under the plain terms of
    the agreement).
    USCA11 Case: 19-14664           Date Filed: 05/16/2022       Page: 21 of 23
    19-14664                  Opinion of the Court                             21
    identified that Comegys may have messed up in procuring insur-
    ance for Smith. We, Endurance, on behalf of Comegys, settled that
    claim with the estate without admitting fault. Now we want you,
    Safeco, to pay us for doing that.” We will not penalize Safeco for
    Comegys’ volunteer payment to the estate. And, even if Comegys
    had been negligent and that fact had been proven in court by the
    estate, we would still refuse to hold Safeco liable for Comegys’ own
    alleged negligence because Florida requires those kinds of arrange-
    ments to be clearly stated by contract.16 See Cox Cable Corp. v.
    Gulf Power Co., 
    591 So. 2d 627
    , 629 (Fla. 1992); Charles Poe Ma-
    sonry, Inc. v. Spring Lock Scaffolding Rental Equip. Co., 
    374 So. 2d 487
    , 489 (Fla. 1979). Safeco and Comegys did not express a clear
    intent in the Limited Agreement that Safeco would indemnify
    Comegys for Comegys’ own negligence. So, Comegys is stuck
    with the one errors and omissions insurer it already has—Endur-
    ance.
    16 Looking at common-law indemnity principles, absent a clear contractual
    arrangement, the principal has no duty to indemnify when the loss results
    from the agent’s negligence or fault. See Restatement (Second) of Agency §
    440(a) (1958); 19 Williston on Contracts § 54:34 (4th ed. Nov. 2021 update);
    Britton D. Weiner et al., Law of Commercial Agents and Brokers § 4:3 (June
    2021 update). Florida, significantly, follows this general rule. See GAB Bus.
    Servs., Inc. v. Syndicate 627, 
    809 F.2d 755
    , 758–59 (11th Cir. 1987) (applying
    Florida law).
    USCA11 Case: 19-14664           Date Filed: 05/16/2022         Page: 22 of 23
    22                         Opinion of the Court                      19-14664
    IV.
    Regarding Endurance’s claim for breach of the implied cov-
    enant of good faith and fair dealing, we have stated that generally,
    under Florida law, “[t]he duty of good faith must ‘relate to the per-
    formance of an express term of the contract and is not an abstract
    and independent term of a contract which may be asserted as a
    source of breach when all other terms have been performed pursu-
    ant to the contract requirements.’” Resnick v. Avmed, Inc., 
    693 F.3d 1317
    , 1329 (11th Cir. 2012) (alteration adopted) (quoting Ins.
    Concepts & Design, Inc. v. Healthplan Servs., Inc., 
    785 So. 2d 1232
    ,
    1235 (Fla. 4th Dist. Ct. App. 2001) (per curiam) (emphasis omit-
    ted)). 17 Endurance does not argue that there is any express term of
    the Limited Agreement (besides the indemnification provision,
    17 We have also stated that “a cause of action for breach of the implied cove-
    nant cannot be maintained . . . in the absence of breach of an express term of
    the underlying contract.” Burger King Corp. v. Weaver, 
    169 F.3d 1310
    , 1318
    (11th Cir. 1999). Insofar as there is any possibility that a contract could be
    performed in bad faith without a breach of an express term, it would be when
    a contract “appears by word or silence to invest one party with a [substantial]
    degree of discretion in performance,” there is “an implied obligation of good
    faith to observe reasonable limits in exercising that discretion.” Cox v. CSX
    Intermodal, Inc., 
    732 So. 2d 1092
    , 1097 (Fla. 1st Dist. Ct. App. 1999) (quoting
    Centronics v. Genicom Corp., 
    562 A.2d 187
    , 193 (N.H. 1989) (Souter, J.); see
    Speedway SuperAmerica, LLC v. Tropic Enterprises, Inc., 
    966 So.2d 1
    , 3 (Fla.
    2d Dist. Ct. App. 2007); Ins. Concepts, 785 So.2d at 1235–36 (stating that in
    CSX no breach of the express terms was found but there was an express term
    that was allegedly not performed in good faith). No such possibility is relevant
    to this case because Endurance’s claims do not concern the exercise of discre-
    tion under incompletely specified contractual terms.
    USCA11 Case: 19-14664       Date Filed: 05/16/2022    Page: 23 of 23
    19-14664               Opinion of the Court                       23
    which requires breach of an independent contract provision) that
    has been violated. We accordingly find that Endurance’s claim for
    breach of the implied covenant also fails.
    V.
    For the foregoing reasons, Safeco was entitled to judgment
    as a matter of law. The judgment of the District Court on Endur-
    ance’s claims for breach of contract and breach of the implied cov-
    enant of good faith and fair dealing is reversed, and the case is re-
    manded for entry of judgment in favor of Safeco.
    Endurance filed a separate but interrelated appeal for attor-
    neys’ fees in Case No. 20-14763. However, this appeal is now moot
    because we hold that Safeco did not breach the indemnification
    agreement or the implied covenant of good faith and fair dealing.
    Thus, Endurance loses on all claims and is not entitled to attorneys’
    fees.
    REVERSED AND REMANDED.