Rose Robertson v. Riverstone Communities, LLC ( 2021 )


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  •          USCA11 Case: 19-13175   Date Filed: 03/05/2021     Page: 1 of 29
    [DO NOT PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 19-13175
    ________________________
    D.C. Docket No. 1:17-cv-02668-CAP
    ROSE ROBERTSON,
    Plaintiff - Appellant,
    versus
    RIVERSTONE COMMUNITIES, LLC,
    Defendant - Appellee,
    ________________________
    Appeal from the United States District Court
    for the Northern District of Georgia
    ________________________
    (March 5, 2021)
    Before ROSENBAUM, LAGOA, and ANDERSON, Circuit Judges.
    PER CURIAM:
    USCA11 Case: 19-13175          Date Filed: 03/05/2021       Page: 2 of 29
    Rose Robertson, an African-American woman, appeals the district court’s
    grant of summary judgment in favor of her former employer, Riverstone
    Communities LLC, on her claim of employment discrimination on the basis of race
    and her claims of interference and retaliation under the Family Medical Leave Act
    (“FMLA”). After careful review, we affirm.
    I.
    A. Robertson’s Hiring and Promotion
    In October 2012, Riverstone, a mobile-home property-management firm,
    hired Robertson to manage its Deer Creek Mobile Home Community (“Deer Creek”)
    in Stockbridge, Georgia. Robertson’s duties as property manager included striving
    to maintain 100% occupancy at her property, ensuring that outstanding rent was
    being collected, 1 and resolving complaints or issues raised by tenants.
    Robertson initially performed well and won the award for 2013 Property
    Manager of Year. In 2014, shortly after winning the award, she was assigned a
    second property to manage, Clayton Village Mobile Park Community (“Clayton
    Village”) in Jonesboro, Georgia.           A few months later, in August, Riverstone
    promoted Robertson to Area Manager.                  As Area Manager, Robertson was
    responsible for supervising five properties and continuing to manage the Deer Creek
    1
    Riverstone refers to its outstanding rent as “accounts receivable.” Property managers are
    expected to collect as much rent as possible and keep accounts receivable low.
    2
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    and Clayton Village properties. At the end of 2014, Robertson received a generally
    positive performance evaluation from her supervisor, Regional Manager Melissa
    Loeffelbein.
    B. Robertson’s Demotion and Termination
    During the first few months of 2015, though, according to Loeffelbein,
    Robertson had “severe performance issues with occupancy and AR” at her
    properties. So Loeffelbein, the then-Director of Property Management Sarah Riutta,
    and Riverstone’s Human Resources Director Hilary Snyder decided to demote
    Robertson from her position as Area Manager. Nevertheless, they determined that
    Robertson would stay on as property manager at the Deer Creek and Clayton Village
    properties.
    When Robertson returned to serving as property manager, Rene Scott became
    her new supervisor. Scott reported to Loeffelbein, who in turn reported to Riutta.
    On May 10, shortly after Robertson’s demotion, Scott emailed Robertson to tell her
    that the occupancy and accounts-receivable numbers at the Deer Creek Property
    were stagnant and needed to improve right away; otherwise, Scott warned,
    Robertson could be subject to disciplinary action.
    Over the month of May, the accounts-receivable and occupancy numbers at
    Deer Creek did get better.     Besides that, another issue arose: Robertson was
    3
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    responsible for opening two swimming pools at the Deer Creek property by
    Memorial Day, but despite her best efforts, the pools remained closed into June.
    As a result, on June 3, 2015, Robertson received a written warning. The
    warning, which Scott wrote and Loeffelbein reviewed, detailed several performance
    issues, but it focused on the deteriorating occupancy and accounts-receivable
    numbers at Robertson’s properties and on Robertson’s failure to open the Deer Creek
    pools.
    The warning also provided Robertson with a list of specific performance
    expectations. According to that list, Robertson was expected to open the pools
    immediately, lower the accounts-receivable rates for each property to under 3% by
    the end of July, and improve the occupancy numbers month after month. Robertson
    told Scott, Loeffelbein, and Snyder that she disagreed with aspects of the write-up,
    but she promised to “effectively and immediately” take care of the issues listed.
    But things did not get better. Rather, the pools remained closed. So on June
    10, Riutta emailed Robertson, emphasizing that she “need[s] these pools up and
    running. It is not fair to the residents and just plain poor customer service.” She
    asked Robertson to give her an update “every[]day that the pool is not open.” But
    the pools did not open in June.
    On June 29, 2015, Loeffelbein completed a performance evaluation of
    Robertson for the first half of 2015. While the evaluation acknowledged that
    4
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    “[Robertson] is dedicated to her job and does work very hard,” it also stressed that
    she “needs to increase the occupancy and decrease [accounts receivable]
    immediately at both properties.”
    On July 14, Scott and Loeffelbein issued Robertson another written warning
    because one of the pools at Deer Creek was still not open. The pool remained closed
    because it failed an inspection for which Robertson and her team did not properly
    prepare.
    Two days later, on July 16, Robertson left work because she had a migraine.
    Robertson’s doctor, Dr. Rhonda Ross, diagnosed Robertson with high blood
    pressure and swollen feet, so she put her on bed rest until July 22. But on July 22,
    during Robertson’s follow-up visit with Dr. Ross, Dr. Ross recommended that
    Robertson stay home from work until Monday, July 27, 2015. Robertson returned
    to work on July 27, 2015.
    The following day, July 28, Snyder and Loeffelbein traveled to Georgia, and
    the next day, July 29, they went on a site visit at the Deer Creek property with Scott.
    Robertson was not at the property when they visited because she was at a church
    function.
    That day, on July 29, Snyder emailed Riutta suggesting that they consider
    terminating Robertson’s employment. So Scott, Loeffelbein, Snyder, and Riutta
    discussed Robertson’s recent performance and decided to terminate her
    5
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    employment.      That evening, Snyder drafted and circulated a “Team Member
    Termination Form” for Robertson. Scott helped fill in the form by providing some
    of the occupancy numbers.
    On July 30, 2015, Scott, Snyder, and Loeffelbein met with Robertson,
    delivered the termination form, and told her she was being terminated for
    performance reasons.        The form explained that “occupancy and outstanding
    [accounts receivable] have been moving in the wrong direction at Deer Creek.” For
    example, the form noted that Deer Creek had 499 units to be occupied, but the
    occupancy number decreased from 497 units at the end of May to 487 at the end of
    June.2 As additional reasons for firing Robertson, the form also listed Deer Creek’s
    “lackluster” “overall appearance,” rising resident complaints at Robertson’s
    properties, and the fact that one of the Deer Creek pools remained closed. The form
    concluded by stating, “It does not appear that [Robertson] is committed to turning
    this property around, therefore, we have no choice but to terminate her employment
    effective immediately.”
    C. Race-based Incidents
    Robertson presented evidence that Scott had used racist language while
    working for Riverstone. First, when Robertson won her Property Manager of the
    2
    Robertson informed Riutta in an email that the occupancy at Deer Creek would fall to
    481 by the end of July.
    6
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    Year award, a property manager named “Nicole” told Robertson at the awards
    ceremony in early 2014 that she won the award only because she was Black. Scott,
    who was not Robertson’s supervisor at the time, agreed with Nicole and said “yes,
    [Robertson] won it because she’s Black.” Robertson thought the comments were
    disrespectful and offensive, but she simply walked away, attempting to diffuse the
    situation.
    After Robertson was fired, she spoke with Shannon Smith, one of her former
    supervisors at Riverstone. Although Smith left Riverstone in March 2014, she told
    Robertson about an incident that occurred when she was still working for Riverstone.
    According to Smith, she asked Scott to go to the Atlanta area to help with a
    struggling property. And Scott responded, “There’s too many f***ing n*****s in
    Atlanta[.] I’m not going there.” Smith also said that Scott told her on multiple
    occasions that she “hated n*****s” and that she overheard Scott say “n*****” more
    than 20 times. For her part, Scott denied ever saying “n*****” and making any of
    these statements. Snyder, Riutta, and Loeffelbein likewise testified that they never
    heard Scott say “n*****” or say anything negative about Black people.
    Besides these incidents, Robertson testified that she sought permission from
    Scott and Loeffelbein to give written reprimands to two different employees, one
    white and one black, for engaging in similar conduct. Robertson said that Scott and
    Loeffelbein approved the reprimand of the Black employee, but not the white
    7
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    employee. According to Robertson, when she followed up with Loeffelbein about
    issuing discipline to the white employee, Loeffelbein said that “he is a good guy.”
    Scott recalled that Robertson’s written reprimand for the white employee was
    difficult to follow, so she edited it but ultimately approved the reprimand.
    Loeffelbein testified that she did not remember the incident.
    D. Procedural History
    Based on these events, Robertson filed this action on July 14, 2017. Robertson
    alleged in her amended complaint (the operative complaint here) that Riverstone
    terminated her because of her race, in violation of Title VII of the Civil Rights Act,
    42 U.S.C. § 2000(e) and 42 U.S.C. § 1981. She also asserted that Riverstone
    interfered with her rights under the Family and Medical Leave Act of 1993
    (“FMLA”), 29 U.S.C. §§ 2601 et seq., and retaliated against her for asserting her
    rights under the Act.
    After discovery ended, Riverstone filed a motion for summary judgment. The
    magistrate judge assigned to the case issued a report and recommendation
    recommending that Riverstone’s motion be granted on all claims. Robertson filed
    objections to the magistrate judge’s report, but the district court rejected her
    arguments and adopted the magistrate judge’s recommendation. After the district
    court entered judgment, Robertson filed this appeal.
    8
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    II.
    We review de novo a district court’s grant of summary judgment. Strickland
    v. Norfolk S. Ry. Co., 
    692 F.3d 1151
    , 1154 (11th Cir. 2012). Summary judgment is
    properly granted if the movant shows that there is “no genuine dispute as to any
    material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ.
    P. 56(a); 
    Strickland, 692 F.3d at 1154
    . For purposes of evaluating the motion for
    summary judgment, we decide all factual issues and draw all reasonable factual
    inferences in favor of the non-moving party. 
    Strickland, 692 F.3d at 1154
    . We may
    affirm the district court’s judgment on any ground that is supported by the record.
    Id. III.
    Robertson contends that she was fired because of her race, in violation of Title
    VII of the Civil Rights Act of 1964. Title VII makes it unlawful for employers to
    “discharge any individual, or otherwise to discriminate against any individual with
    respect to [her] compensation, terms, conditions, or privileges of employment,
    because of such individual’s race, color, religion, sex, or national origin.” See 42
    U.S.C. § 2000e-2(a)(1).3          As we have noted, the statute prohibits “disparate
    3
    Robertson also made a race-discrimination claim under 42 U.S.C. § 1981. The analysis
    for Robertson’s section 1981 claim is the same as it is for her Title VII claim. See Standard v.
    A.B.E.L. Servs., Inc., 
    161 F.3d 1318
    , 1330 (11th Cir. 1998) (noting that Title VII and Section 1981
    claims “have the same requirements of proof and use the same analytical framework”).
    9
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    treatment of, or intentional discrimination against,” employees based on race.
    Jefferson v. Sewon Am., Inc., 
    891 F.3d 911
    , 920 (11th Cir. 2018) (citation and
    internal quotation marks omitted).
    To survive summary judgment on her disparate-treatment claim, Robertson
    must establish that at least a material issue of fact exists over whether Riverstone
    engaged in intentional discrimination. See
    id. at 921.
    She may do this by pointing
    to either direct evidence, or, in the alternative, circumstantial evidence. See
    id. Here, Robertson argues
    she can make the necessary showing either way.
    A. Direct Evidence
    We start by evaluating whether Robertson has presented direct evidence of
    disparate treatment. Direct evidence is “evidence, that, if believed, proves the
    existence of discriminatory intent without inference or presumption.” 
    Jefferson, 891 F.3d at 921
    (alterations adopted and citation and internal quotation marks omitted);
    see also 
    Standard, 161 F.3d at 1330
    .4 In applying this definition, we have “marked
    severe limits for the kind of language to be treated as direct evidence of
    4
    Robertson argues that Wright v. Southland Corp., 
    187 F.3d 1287
    , 1293 (11th Cir. 1999),
    articulates the correct definition of “direct evidence” in this Circuit: “evidence from which a
    reasonable trier of fact could find, more probably than not, a causal link between an adverse
    employment action and a protected personal characteristic.” But the Wright definition is not
    precedential. The two other judges on the panel concurred in judgment only; they did not join the
    lead opinion’s articulation of the direct-evidence standard.
    Id. at 1306.
    We review our binding
    precedent above.
    10
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    discrimination.” Jones v. Bessemer Carraway Med. Ctr., 
    151 F.3d 1321
    , 1323 n.11
    (11th Cir. 1998). The prototypical example of direct evidence includes “only the
    most blatant remarks, whose intent could mean nothing other than to discriminate
    on the basis of” race. 
    Jefferson, 891 F.3d at 922
    (citation and internal quotation
    marks omitted).
    On the other hand, remarks that are not tied to a challenged employment
    decision or are made by non-decisionmakers do not qualify under our definition of
    direct evidence of discrimination. See Scott v. Suncoast Beverage Sales, Ltd., 
    295 F.3d 1223
    , 1228 (11th Cir. 2002); Cf. Price Waterhouse v. Hopkins, 
    490 U.S. 228
    ,
    277 (1989) (O’Connor, J., concurring in judgment) (finding that “stray remarks in
    the workplace” or “statements by non-decisionmakers, or statements by
    decisionmakers unrelated to the decision process” cannot justify shifting the burden
    to the employer to show that its decisions are legitimate).
    Under our stringent definition of direct evidence, the statements attributed to
    Scott, although racist and abhorrent, are not direct evidence of discrimination
    because Scott did not make them in the context of Riverstone’s decision to fire
    Robertson. Rather, Scott made her remarks 5 at least a year before she became
    5
    As we have noted, for purposes of reviewing the order on Riverstone’s motion for
    summary judgment, we resolve all factual issues in favor of the non-moving party—here,
    Robertson. See 
    Strickland, 692 F.3d at 1154
    . For that reason, this opinion assumes all statements
    attributed to Scott occurred. If this case were to proceed to trial, Robertson would be required to
    prove that Scott, in fact, made the statements.
    11
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    Robertson’s supervisor; her racist statement that Robertson won the property-
    manager-of-the-year award only because she is Black and her repeated, racist
    remarks—including use of the word “n*****”—in front of Smith, all happened in
    the first half of 2014 or earlier. While Scott’s reprehensible comments reflected
    generalized animus towards Black people and logically could suggest that such
    animus could have colored Scott’s employment decisions, that is not enough under
    our binding precedent because the comments were not tied to Riverstone’s decision
    to fire Robertson or to Scott’s supervision of Robertson. Nor was Scott even the
    sole, or ultimate, decisionmaker—further diluting the connection between her
    statements and Robertson’s termination. For these reasons, we cannot conclude that
    Scott’s comments constitute direct evidence of discrimination concerning the
    employment decisions at issue.
    This conclusion is supported by our decision in a factually similar case: Scott
    v. Suncoast Beverage Sales, Ltd., 
    295 F.3d 1223
    (11th Cir. 2002). There, the
    plaintiff’s supervisor, like Scott in this case, made a racist comment more than a year
    before the plaintiff was terminated and before he served as the plaintiff’s supervisor.
    Id. at 1227.
    And like Scott’s statements, the Suncoast supervisor’s remark reflected
    general racial animus that could not be tied to the plaintiff’s eventual termination;
    specifically, the supervisor said, “We’ll burn his black ass,” after the supervisor
    filled in for the plaintiff while he was on jury duty.
    Id. Given the circumstances
    of
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    the supervisor’s remark, we concluded that the supervisor’s previous comment “was
    simply too far removed and too indirectly connected to the termination decision to
    constitute direct evidence of discrimination under the law of this circuit.”
    Id. at 1228.
    Robertson cites several cases in support of her argument that the temporal
    proximity of the statements is not dispositive and that general discriminatory
    remarks unrelated to the employment decision can serve as direct evidence of
    discriminatory intent. But every one of the cases on which Robertson relies is
    distinguishable because they involve statements that were made by the sole
    decisionmaker, statements that were related to the employment decision, or
    statements that were temporally proximate to the employment decision. See, e.g.,
    Haynes v. W.C. Caye & Co., 
    52 F.3d 928
    , 930-31 (11th Cir. 1995) (concluding that
    the company president’s statement that women are “not competent enough to do”
    the job plaintiff wanted was direct evidence of discrimination); Burns v. Gadsden
    State Cmty. Coll., 
    908 F.2d 1512
    , 1518 (11th Cir. 1990) (holding that the
    decisionmaker’s comment that “no woman would be named” to the job the plaintiff
    was seeking was direct evidence); E.E.O.C. v. Alton Packaging Corp., 
    901 F.2d 920
    ,
    923-24 (11th Cir. 1990) (finding that the decisionmaker’s comment that “if this was
    his company he wouldn’t hire any black people” was direct evidence).
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    True, as Robertson points out, there are some cases where we concluded that
    statements made over a year before an employment decision nonetheless constituted
    direct evidence, but even those cases involved statements decisionmakers made
    about employment decisions. See, e.g., Buckley v. Hosp. Corp. of Am., 
    758 F.2d 1525
    , 1530 (11th Cir. 1985) (concluding that the sole decisionmaker’s statements
    that he wanted “new blood” and intended to recruit younger staff was direct
    evidence, even though some statements were made years before the employment
    decision).6 By contrast, Scott’s comments were not about the employment decision,
    and she was not the sole, or ultimate, decisionmaker.
    The only case that comes close to supporting Robertson’s argument is
    E.E.O.C. v. Beverage Canners, Inc., 
    897 F.2d 1067
    , 1071 n.9 (11th Cir. 1990), where
    we held that “[d]iscriminatory motive may be proved by direct evidence of the hiring
    authority’s racially discriminatory attitudes, regardless of whether it relates to the
    employment decision at issue.” But the facts of Beverage Canners are easily
    distinguishable from this case. There, the hiring decisionmaker and other managers
    6
    Robertson also relies on one of our retaliation cases, Beckwith v. City of Daytona Beach
    Shores, Fla., 
    58 F.3d 1554
    (11th Cir. 1995), to support her temporal-proximity arguments. In
    Beckwith, the City fired its fire chief for engaging in protected First Amendment conduct almost a
    year after he made his protected statements.
    Id. at 1566.
    We concluded that the time gap did not
    defeat the plaintiff’s claim because the City had merely used a “slow and deliberate process to
    terminate” the fire chief to avoid liability.
    Id. Beckwith is a
    poor fit here because there is no
    evidence that Scott was in a position to or wanted to fire Robertson when she made her racist
    statements and was simply biding her time to avoid liability.
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    for the defendant company had made “flagrant, revolting, and insulting racially
    derogatory remarks towards and in the presence of” black employees—including
    frequent use of the word “n*****.”
    Id. at 1068;
    id. at 1068 
    n.3. The district court
    concluded that the frequency of these remarks led to an environment of racial
    hostility. On appeal, we concluded that such “overwhelming evidence of racial
    hostility” that was perpetuated by the managers “constitute[d] direct evidence of
    discriminatory intent in management decisions.”
    Id. at 1072.
    There is no doubt that the comments Scott made were “flagrant, revolting, and
    insulting,” but Robertson has not presented evidence that widespread racial hostility
    permeated Riverstone’s managerial ranks. Indeed, the record contains no evidence
    that the three other individuals—Snyder, Loeffelbein, and Riutta—who collaborated
    on the decision to terminate Robertson used derogatory language or created an
    environment of racial hostility.7
    7
    To be sure, use of the word “n*****” by a supervisor, even one time, may establish a
    hostile work environment. See Adams v. Austal, U.S.A., L.L.C., 
    754 F.3d 1240
    , 1251-54 (11th Cir.
    2014); Ayissi-Etoh v. Fannie Mae, 
    712 F.3d 572
    , 580-81 (D.C. Cir. 2013) (Kavanaugh, J.,
    concurring). But Scott’s statements, including her use of the word “n*****,” cannot contribute to
    a hostile-work-environment claim for Robertson. As an initial matter, Robertson abandoned her
    hostile-work-environment claim because she did not raise the issue until her reply brief. We do
    not consider arguments raised in a reply brief for the first time. United States v. Magluta, 
    418 F.3d 1166
    , 1185-86 (11th Cir. 2005). And even if Robertson had preserved her hostile-work-
    environment claim, we agree with the district court that the claim failed because she never heard
    Scott make those comments and learned about them only after she was fired. See 
    Adams, 754 F.3d at 1250
    (courts cannot consider incidents “the plaintiff learned only after her employment ended
    or what discovery later revealed”).
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    In sum, our binding precedent precludes the conclusion here that Robertson
    has presented direct evidence.
    B. Circumstantial Evidence
    Plaintiffs alleging intentional discrimination can alternatively or additionally
    rely on circumstantial evidence. In contrast to direct evidence, circumstantial
    evidence is evidence that “suggests, but does not prove, a discriminatory motive[.]”
    
    Jefferson, 891 F.3d at 922
    (citation omitted).
    A plaintiff can prove circumstantial evidence in one of two ways.
    First, and most commonly, a plaintiff can use circumstantial evidence to
    satisfy the McDonnell Douglas burden-shifting framework. Lewis v. City of Union
    City, 
    918 F.3d 1213
    , 1220 (11th Cir. 2019) (en banc) (“Lewis I”). Under that
    framework, a plaintiff must demonstrate that the defendant employer treated
    similarly situated employees more favorably.
    Id. at 1220-21.
    But as Robertson’s
    case demonstrates, making that showing is not always possible because “a proper
    comparator simply may not exist in every work place.” Lewis v. City of Union City,
    
    934 F.3d 1169
    , 1185 (11th Cir. 2019) (“Lewis II”).
    So we have held that a plaintiff can also survive summary judgment with
    circumstantial evidence, without satisfying the McDonnell Douglas framework, by
    “present[ing] a convincing mosaic of circumstantial evidence that would allow a jury
    to infer intentional discrimination by the decisionmaker.” Smith v. Lockheed-Martin
    16
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    Corp., 
    644 F.3d 1321
    , 1328 (11th Cir. 2011) (cleaned up). A “convincing mosaic”
    may be shown by “among other things, (1) suspicious timing, ambiguous statements
    ..., and other bits and pieces from which an inference of discriminatory intent might
    be drawn, (2) systematically better treatment of similarly situated employees, and
    (3) that the employer’s justification is pretextual.” Lewis 
    II, 934 F.3d at 1185
    (citation and internal quotation marks omitted).
    Here, Robertson argues that she has presented a convincing mosaic that
    includes (1) the suspicious timing of her termination; (2) other bits and pieces of
    evidence; and (3) evidence that Riverstone’s reasons for her termination are
    pretextual.
    1. Suspicious timing
    Robertson first emphasizes the suspicious timing of her termination. As
    Robertson stresses, she was fired less than twelve weeks after Scott became her
    supervisor. And in that brief time, Scott issued two written warnings to Robertson,
    chastising her for poor occupancy numbers and for failing to open the pools at the
    Deer Creek property. Plus, mere days after becoming Robertson’s supervisor, Scott
    emailed Robertson to let her know that her occupancy and accounts-receivable
    numbers needed to improve immediately.
    At first glance, the timeline Robertson describes could raise suspicions. But
    Robertson’s timeline omits key undisputed facts. Most significantly, Robertson
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    brushes over the fact that she was demoted from her position as Area Manager for
    performance reasons before Scott became her supervisor.8 After her demotion,
    Robertson’s performance continued to dip dramatically. For example, at the Deer
    Creek property, accounts receivable nearly doubled between March and the end of
    May of 2015, and occupancy decreased by 10 units in the month of June. Robertson
    also failed to open the pools at the Deer Creek property, even though Riutta,
    Riverstone’s Director of Property Management, repeatedly implored her to open
    them. When we account for these additional facts, we cannot conclude that the
    timing of Robertson’s termination is suspicious.
    2. Other bits and pieces
    Robertson next argues that other bits and pieces of circumstantial evidence
    support her claim. First, Robertson points to her testimony explaining that she, on
    separate occasions, sought to issue written reprimands to two maintenance
    employees, one white and one Black, for engaging in the same conduct, but she
    received permission to discipline only the Black employee. Robertson contends that
    Scott’s animus influenced the decision because when Robertson asked Loeffelbein
    8
    Robertson argues that her performance during her stint as a property manager at the time
    she was also serving as the Area Manager should not be held against her because she claims her
    performance as a property manager at that time was still satisfactory. But the record reveals that
    Robertson was demoted because of “severe” performance issues with the occupancy and accounts-
    receivable numbers at her properties, including the ones for which she was the property manager.
    Those issues, which Robertson does not dispute, relate to her performance as both a property
    manager and the Area Manager.
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    why the written reprimand for the white employee had not been approved,
    Loeffelbein said that she and Scott talked, and they decided not to reprimand him.
    But that evidence is not enough to show that any racial animus played a part
    in the decision not to reprimand the white employee. Even assuming Scott and
    Loeffelbein discussed the issue, Robertson has not presented any evidence to suggest
    that Scott said something to convince Loeffelbein that the white employee should
    not be disciplined. In fact, Scott testified that she signed off on the written reprimand
    for the white employee and sent it to Loeffelbein for approval. And Robertson
    expressly stated that she did not think Loeffelbein was racist, so there is no evidence
    that racial animus influenced her decision not to approve the write-up for the white
    employee.
    Robertson also relies on testimony that the properties she managed were
    chronically unprofitable. She asserts that it was unfair for her to be fired, while other
    white employees who oversaw her properties did not improve their profitability
    numbers.
    Robertson correctly characterizes the record as indicating that the properties
    she managed may not have been in a profitable market and continually struggled to
    perform to Riverstone’s expectations. Indeed, Riutta testify that the properties
    Robertson managed were “not profitable and . . . in a bad market.” And Loeffelbein
    19
    USCA11 Case: 19-13175          Date Filed: 03/05/2021       Page: 20 of 29
    admitted that the properties struggled to maintain good occupancy and accounts-
    receivable numbers.
    But this evidence cannot help Robertson much because even if Robertson’s
    properties were not in a great market, her performance was still problematic, and her
    performance issues were not limited to the profitability of her properties. As we
    have noted, Robertson failed to open both pools at the Deer Creek property in a
    timely manner. In fact, when Robertson was terminated in July, one of the pools
    was still closed because it failed an inspection for which Robertson did not properly
    prepare.9 That had nothing to do with the robustness of the market. And as to issues
    regarding the properties’ occupancy and accounts-receivable metrics, even there,
    objective indicators supported Riverstone’s conclusion that Robertson was
    underperforming. In particular, as we have mentioned, Deer Creek was nearly fully
    occupied at 499 units at the beginning of 2015 but fell significantly to an occupancy
    of 481 units by the end of July.
    3. Pretext
    Next, Robertson argues that Riverstone’s reason for terminating her—her
    subpar performance—was pretext. Robertson contends that two pieces of evidence
    9
    Robertson claims in her brief that she opened both pools by the time she was terminated
    at the end of July. But in her deposition, she testified that she did not recall whether the second
    pool was ever open. And her termination form indicates that the second pool was still not open
    when she was terminated. So the undisputed evidence of record shows that one of the pools was
    still not opened by the time Robertson’s employment was terminated.
    20
    USCA11 Case: 19-13175      Date Filed: 03/05/2021    Page: 21 of 29
    show pretext: first, evidence that Robertson’s performance was better at the time
    she was terminated than it was in 2013 when she won the award for Property
    Manager of the Year, and second, Scott’s racist statements.
    With respect to Robertson’s first pretext argument—that her performance at
    the time of her termination surpassed her performance at the end of 2013, the year
    she won Property Manager of the Year—Robertson points to unit-occupancy
    numbers for each period. She also notes that she had failed to open the Deer Creek
    pools by Memorial Day in the past, but she had never been reprimanded.
    This argument assumes that an employer may never increase its standards
    without necessarily opening itself up for allegations of discrimination. That is not
    correct. See Rojas v. Florida, 
    285 F.3d 1339
    , 1343 (11th Cir. 2002) (explaining that
    different supervisors “may impose different standards of behavior”). Here, while
    Robertson’s occupancy numbers may have been higher when she was fired, her
    targets for occupancy and accounts receivable also changed. As Riutta testified, the
    performance of property managers is based on “the goals and the outcomes that we
    have set for every property for that year.” And that she had not been punished in
    previous years for failing to open the pool by Memorial Day is similarly immaterial.
    Riutta and other supervisors repeatedly asked Robertson to open the pools in a timely
    matter. Yet Robertson had still failed to open one of the pools by the time she was
    fired at the end of July—two months after she was supposed to have opened both
    21
    USCA11 Case: 19-13175      Date Filed: 03/05/2021   Page: 22 of 29
    the pools. It would not have been unreasonable for Riverstone to conclude that the
    failure to timely provide the properties’ amenities may not have been wholly
    unrelated to the lower occupancy and higher accounts-receivable rates.
    At the centerpiece of her mosaic, Robertson relies on the racist remarks
    attributed to Scott. Robertson argues that even if Scott’s racist comments are not
    direct evidence of discrimination, they are so “despicable and disdainful” that, on
    their own, they provide sufficiently strong circumstantial evidence to make out a
    case of race discrimination.
    Racist statements that “are either too remote in time or too attenuated” from
    the employment decision to be direct evidence can still be “circumstantial evidence
    to support an inference of discrimination.” Ross v. Rhodes Furniture, Inc., 
    146 F.3d 1286
    , 1291 (11th Cir. 1998); see also Jones v. Bessemer Carraway Med. Center,
    
    151 F.3d 1321
    , 1323 n.11 (11th Cir. 1998).
    But while generalized racist statements “may contribute to a circumstantial
    case for pretext,” they are normally not “sufficient absent some additional evidence
    supporting a finding of pretext.” See Suncoast 
    Beverage, 295 F.3d at 1229
    ; see also
    
    Rojas, 285 F.3d at 1343
    (noting that comments “isolated and unrelated to the
    challenged employment decision” “can contribute to a circumstantial case for
    pretext”).
    22
    USCA11 Case: 19-13175       Date Filed: 03/05/2021   Page: 23 of 29
    Ross—a case on which Robertson relies—actually demonstrates this
    proposition. There, the plaintiff, who was Black, was fired for soliciting tips at his
    job delivering 
    furniture. 146 F.3d at 1288
    . One of the supervisors who fired the
    plaintiff had made a racist comment several years earlier.
    Id. at 1291.
    We held that
    the district court erred when it refused to consider the racist comment as
    circumstantial evidence.
    Id. We ultimately concluded
    that the plaintiff had made
    out a prima facie case of pretext, but we did not rely on just the supervisor’s racist
    comments.
    Id. at 1292.
    Rather, we pointed to evidence that one of the plaintiff’s
    supervisors had also solicited tips but was never reprimanded or fired.
    Id. In short, the
    plaintiff needed more than just the supervisor’s racist statements to make out a
    prima facie case.
    Here, Scott’s racist remarks are certainly circumstantial evidence that she
    might have discriminated.     Scott’s statements are particularly “despicable and
    disdainful”: unlike the supervisor in Ross, Scott uttered more than one single or
    isolated remark—including the use of the word “n*****” more than 20 times. The
    statements reflect an inexcusable and deep-seated animus against Black people. In
    particular, the word “n*****” “powerfully [and] instantly calls to mind our
    country’s long and brutal struggle to overcome racism and discrimination against
    African Americans,” 
    Ayissi-Etoh, 712 F.3d at 580
    (Kavanaugh, J., concurring), and
    23
    USCA11 Case: 19-13175      Date Filed: 03/05/2021   Page: 24 of 29
    it evokes “a history of racial violence, brutality, and subordination.” McGinest v.
    GTE Serv. Corp., 
    360 F.3d 1103
    , 1116 (9th Cir. 2004).
    But on this record, that is not enough. First, as we have noted, Scott was not
    the primary, or even ultimate, decisionmaker, and the record contains no evidence
    that the other decisionmakers were at all influenced by racial bias. On the contrary,
    Robertson has conceded that she does not think the other decisionmakers were racist.
    Scott’s statements also occurred outside the context of and well before the decision
    to fire Robertson. And Riverstone has identified objective and legitimate business
    reasons for Robertson’s termination—her sustained decline in performance. Under
    these circumstances, Robertson needed to present other circumstantial evidence of
    discrimination to create a material issue of fact concerning pretext. But she did not
    do so.
    Nor are we convinced by Robertson’s argument that Scott’s statements by
    themselves suffice because her participation in the decision to terminate Robertson
    tainted the decision with her racial animus. In appropriate circumstances, a plaintiff
    can prove discriminatory intent by showing that the employer’s decisionmaker
    “rubber stamp[ed]” a “biased recommendation” to fire the plaintiff. Stimpson v. City
    of Tuscaloosa, 
    186 F.3d 1328
    , 1332 (11th Cir. 1999); see also Anderson v. WBMG-
    42, 
    253 F.3d 561
    , 566 (11th Cir. 2001) (“Disparate treatment analysis requires that
    none of the participants in the decision making process be influenced by racial
    24
    USCA11 Case: 19-13175       Date Filed: 03/05/2021    Page: 25 of 29
    bias.”) (citation and internal quotation marks omitted); Sparks v. Pilot Freight
    Carriers, Inc., 
    830 F.2d 1554
    , 1565 (11th Cir. 1987) (reversing a district court’s
    grant of summary judgment to a defendant where the decisionmaker was influenced
    by the plaintiff’s direct supervisor to retaliate against the plaintiff for refusing his
    sexual advances).
    But here, the record is devoid of any evidence that Scott’s racial animus
    influenced her decision or the other decisionmakers. Snyder, Riutta, and Loeffelbein
    testified that they never heard Scott use the word “n*****” or say anything negative
    about Black people. Nor does the record allow for the conclusion that these three
    decisionmakers simply “rubber stamped” a recommendation from Scott. Rather,
    Snyder was the one who initiated the conversation about firing Robertson and wrote
    the initial draft of the termination form. And all three of these decisionmakers had
    independently demoted Robertson for performance reasons before Scott was
    involved. At bottom, no evidence supports the notion that Scott’s racial animus
    infected the ultimate decision to terminate Robertson.
    ***
    In sum, Robertson has not presented a convincing mosaic of circumstantial
    evidence showing that Riverstone’s reason for terminating her employment was
    pretextual. Even though Scott’s racist statements serve as circumstantial evidence,
    on this record, they are not, on their own, enough to prove pretext. So without the
    25
    USCA11 Case: 19-13175      Date Filed: 03/05/2021   Page: 26 of 29
    support of any other convincing circumstantial evidence, the district court did not
    err in granting Riverstone’s motion for summary judgment as to Plaintiff’s disparate-
    treatment claims.
    IV.
    Next, we address Robertson’s FMLA claims. The FMLA provides “eligible
    employee[s]” with twelve workweeks of leave during any twelve-month period, for
    serious health conditions that prevent the employee from doing her job. 29 U.S.C.
    § 2612(a)(1)(D). The FMLA also prohibits employers from interfering with an
    employee’s leave rights under the Act and retaliating against employees who
    exercise their leave rights. 29 U.S.C. § 2615(a). To prove an FMLA interference or
    retaliation claim, an employee must show that she was an “eligible employee”—
    defined under the Act as an employee who, among other things, has worked at a
    worksite with at least fifty employees within a 75-mile radius.        29 U.S.C. §
    2611(2)(A)-(2)(B).
    The parties dispute whether Robertson is an “eligible employee” as defined
    by the FMLA. The undisputed evidence in the record shows that Robertson is not
    an eligible employee. Snyder testified that Riverstone does not have at least fifty
    employees within a 75-mile radius of the properties where Robertson worked. But
    Riverstone did erroneously admit in its answer that Robertson was an “eligible
    employee,” and the district court denied Riverstone the opportunity to amend its
    26
    USCA11 Case: 19-13175       Date Filed: 03/05/2021   Page: 27 of 29
    answer after Snyder gave her deposition. Nevertheless, the district court ultimately
    concluded that Riverstone was not bound by its admission because the admission
    was a legal conclusion. So the district court granted Riverstone summary judgment
    on the FMLA claims because it found that Robertson was not an “eligible
    employee.” Now, on appeal, Robertson argues that Riverstone should be bound by
    its admission.
    In general, “a party is bound by the admissions in his pleadings.” Best Canvas
    Prod. & Supplies, Inc. v. Ploof Truck Lines, Inc., 
    713 F.2d 618
    , 621 (11th Cir. 1983).
    However, admissions as to legal conclusions are “of questionable importance.” See
    Almand v. Dekalb Cnty., Ga., 
    103 F.3d 1510
    , 1514 (11th Cir. 1997); MacDonald v.
    General Motors Corp., 
    110 F.3d 337
    , 341 (6th Cir. 1997) (explaining that the court
    is “reluctant to treat” statements of legal conclusion “as binding judicial
    admissions.”) (citing New Amsterdam Cas. Co. v. Waller, 
    323 F.2d 20
    , 24 (4th Cir.
    1963)). And courts are instructed to construe pleadings “so as to do justice.” Fed.
    R. Civ. P. 8(e).
    The admission here—that Robertson is an “eligible employee”—fits that
    exception because it is a legal conclusion. Riverstone did not admit to any factual
    allegations—say, that it had seventy-five employees within a fifty-mile radius of
    Robertson’s worksite. Instead, it admitted to the allegation that Robertson “was an
    27
    USCA11 Case: 19-13175           Date Filed: 03/05/2021        Page: 28 of 29
    ‘eligible employee’ under the FMLA.” As a pure legal conclusion, this contention
    is not subject to binding admission.
    In addition, the admission here did not prejudice Robertson. Once Snyder
    testified in her deposition that Robertson was not an eligible employee, Robertson
    had notice that the issue was in dispute. Despite this, Robertson declined to ask
    Snyder more questions about the issue. Riverstone also moved to amend its
    complaint before discovery ended, 10 providing Robertson ample opportunity to
    develop facts on the issue during discovery. In fact, Riverstone offered to extend
    the discovery deadline to allow Robertson the time to collect more discovery on this
    issue, but Robertson declined. 11
    For these reasons, we conclude that the district court did not err in excusing
    Riverstone’s admission and in ultimately finding that Robertson’s FMLA claims
    failed because she did not qualify as an “eligible employee.”
    10
    This fact distinguishes this case from many of the non-binding cases on which Robertson
    relies in her briefs. See, e.g., Mo. Hous. Dev. Comm’n v. Brice, 
    919 F.2d 1306
    , 1315 (8th Cir.
    1990) (rejecting a defendant’s attempt to amend its pleading concerning a factual issue after the
    district court already entered its summary judgment order); E.E.O.C. v. Pines of Clarkston, 
    2015 WL 1951945
    , at *2-3 (E.D. Mich. Apr. 29, 2015) (rejecting a defendant’s attempt to correct its
    mistake of fact months after discovery closed).
    11
    In her reply brief, Robertson argues that this case is like Arbaugh v. Y&H Corp., 
    546 U.S. 500
    (2006). There, the Supreme Court held that Title VII’s definition of “covered employers”
    was not jurisdictional, so the issue could not be raised after trial.
    Id. at 503-04.
    But Arbaugh does
    not impact our conclusion here. Even if we assume that the definition of “eligible employee” in
    the FMLA is not jurisdictional like the Title VII covered-employer limitation, that does not change
    the fact that the admission was a legal conclusion and that Riverstone’s effort to correct its mistake
    happened before discovery closed and well before trial.
    28
    USCA11 Case: 19-13175       Date Filed: 03/05/2021   Page: 29 of 29
    V.    Conclusion
    For the foregoing reasons, we affirm the judgment of the district court.
    AFFIRMED.
    29
    

Document Info

Docket Number: 19-13175

Filed Date: 3/5/2021

Precedential Status: Non-Precedential

Modified Date: 3/5/2021

Authorities (21)

Beckwith v. City of Daytona Beach Shores , 58 F.3d 1554 ( 1995 )

best-canvas-products-supplies-inc-dba-best-canvas-products-co-v , 713 F.2d 618 ( 1983 )

New Amsterdam Casualty Company, and Cross-Appellant v. ... , 323 F.2d 20 ( 1963 )

Stimpson v. City of Tuscaloosa , 186 F.3d 1328 ( 1999 )

Almand v. DeKalb County, Georgia , 103 F.3d 1510 ( 1997 )

77-fair-emplpraccas-bna-388-73-empl-prac-dec-p-45474-11-fla-l , 146 F.3d 1286 ( 1998 )

Haynes v. Caye & Company, Inc. , 52 F.3d 928 ( 1995 )

Patricia A. JONES, Plaintiff-Appellant, v. BESSEMER ... , 151 F.3d 1321 ( 1998 )

United States v. Salvador Magluta , 418 F.3d 1166 ( 2005 )

Barbara Sparks v. Pilot Freight Carriers, Inc. , 830 F.2d 1554 ( 1987 )

Equal Employment Opportunity Commission v. Alton Packaging ... , 901 F.2d 920 ( 1990 )

Ivory Scott v. Suncoast Beverage Sales , 295 F.3d 1223 ( 2002 )

Price Waterhouse v. Hopkins , 109 S. Ct. 1775 ( 1989 )

George McGinest v. Gte Service Corp. Mike Biggs , 360 F.3d 1103 ( 2004 )

Nancy Rojas v. State of Florida , 285 F.3d 1339 ( 2002 )

gladys-king-burns-v-gadsden-state-community-college-and-robert-w-howard , 908 F.2d 1512 ( 1990 )

Smith v. Lockheed Martin Corp. , 644 F.3d 1321 ( 2011 )

prod.liab.rep. (Cch) P 14,908 Alexander MacDonald (95-6028/... , 110 F.3d 337 ( 1997 )

Arbaugh v. Y & H Corp. , 126 S. Ct. 1235 ( 2006 )

37-fair-emplpraccas-1082-36-empl-prac-dec-p-35157-mary-d-buckley , 758 F.2d 1525 ( 1985 )

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