Mariam Grigorian v. FCA US LLC ( 2020 )


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  •          USCA11 Case: 19-15026    Date Filed: 12/09/2020   Page: 1 of 9
    [DO NOT PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 19-15026
    Non-Argument Calendar
    ________________________
    D.C. Docket No. 1:18-cv-24364-MGC
    MARIAM GRIGORIAN,
    Plaintiff - Appellant,
    versus
    FCA US LLC,
    a Michigan Limited Liability Company,
    Defendant - Third Party Plaintiff - Appellee,
    MUDD, INC.,
    Third Party Defendant.
    ________________________
    Appeal from the United States District Court
    for the Southern District of Florida
    ________________________
    (December 9, 2020)
    USCA11 Case: 19-15026      Date Filed: 12/09/2020   Page: 2 of 9
    Before MARTIN, JORDAN, and NEWSOM, Circuit Judges.
    PER CURIAM:
    Mariam Grigorian appeals from the district court’s order dismissing her case
    for lack of standing. Grigorian filed this action under the Telephone Consumer
    Protection Act (“TCPA”) on behalf of a class of similarly situated people, alleging
    that the prerecorded message transmitted on behalf of FCA US, LLC (“FCA”) to
    the voice mailbox on her cell phone violated the TCPA. After careful review, we
    affirm.
    I.
    FCA manufactures motor vehicles and sells those vehicles to dealerships. In
    2018, FCA contracted with a third party to transmit prerecorded calls to consumers
    to advertise FCA’s Chrysler Pacifica Hybrid minivan. Pursuant to this agreement,
    Grigorian’s and the putative class members’ cellular telephone numbers were
    purchased from a third party to use in advertising FCA’s vehicles. On July 17,
    2018, Grigorian received the following prerecorded voicemail message on her cell
    phone:
    On behalf of Chrysler brand headquarters with some
    exciting information about the new Chrysler Pacifica
    Hybrid during Chrysler’s summer clearance event.
    Alternative fuel vehicle owners are eligible to receive an
    additional $1000 bonus cash above and beyond all
    current manufacturer and dealer incentives. This $1000
    bonus cash is applicable to the lease or purchase of the
    new 2018 Chrysler Pacifica Hybrid. This incentive is
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    available for a limited time so please do not delay. Visit
    your closest Chrysler dealership and take advantage of
    your additional $1000 bonus cash.
    In addition to Grigorian, over 89,000 people received FCA’s prerecorded message.
    Grigorian alleged that neither she nor any member of the putative class
    consented to FCA contacting them via prerecorded marketing calls. The
    prerecorded voicemails were delivered through what the industry calls a “ringless”
    voicemail, meaning the ability to answer or block the phone call is bypassed
    because the messages are automatically deposited into the recipient’s voice
    mailbox. This technology operates like other automated processes for delivering
    prerecorded messages in that the transmission consists of a landline-to-landline
    connection between the text messaging platform and the cellular carrier’s short
    message service center.
    Grigorian filed this action on behalf of herself and all consumers who
    received FCA’s prerecorded message solicitations. She alleged that FCA’s
    unsolicited and prerecorded message caused her harm, including invasion of her
    privacy, aggravation, annoyance, and intrusion on seclusion. As a result of this
    harm, Grigorian sought injunctive relief and an award of statutory damages, as
    well as any legal or equitable remedies available as a result of FCA’s TCPA
    violations.
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    FCA repeatedly argued that Grigorian lacked standing throughout the district
    court proceedings. In its motion to dismiss Grigorian’s amended complaint, which
    was filed after the parties engaged in discovery, FCA again argued Grigorian
    lacked standing and submitted evidence to support the argument. Though it
    framed its argument as one under Rule 12(b)(6), FCA explained that it was
    asserting a “factual attack,” such that the district court must look beyond the
    pleadings to evidence in the record. This motion was pending when FCA moved
    for summary judgment on several grounds, including lack of standing. But, after
    submitting its summary judgment motion, FCA withdrew the motion to dismiss,
    explaining that those issues and arguments presented had been subsequently
    submitted “on a more-complete factual record via its motion for summary
    judgment.”
    The district court then held a hearing on standing. At the hearing, the
    district court noted that “I don’t think either of you filed a motion on this issue
    related to standing.” FCA, however, explained that the issue was raised in the
    summary judgment motion pending before the court. At the end of the hearing, the
    district court found Grigorian suffered “no concrete injury despite what might be
    seen as a technical violation of the statute.” It then entered an order dismissing the
    case without prejudice. Grigorian timely appealed.
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    II.
    Whether Grigorian lacked standing is dispositive of all issues raised in
    relation to the dismissal of her complaint. A plaintiff bears the burden of
    establishing she has standing. City of Miami Gardens v. Wells Fargo & Co., 
    956 F.3d 1319
    , 1320 (11th Cir. 2020) (William Pryor, J., respecting the denial of
    rehearing en banc). “[T]hat burden increase[s] with the successive stages of
    litigation: although mere allegations suffice[] at the pleading stage, actual evidence
    [is] required to withstand summary judgment.” 
    Id.
     Article III standing has three
    elements: the plaintiff must have “(1) suffered an injury in fact, (2) that is fairly
    traceable to the challenged conduct of the defendant, and (3) that is likely to be
    redressed by a favorable judicial decision.’” Hallums v. Infinity Ins. Co., 
    945 F.3d 1144
    , 1147 (11th Cir. 2019) (quoting Spokeo, Inc. v. Robins, 578 U.S. ___, 
    136 S. Ct. 1540
    , 1547 (2016)). We review de novo the district court’s determination that
    a plaintiff lacked standing. BBX Capital v. Fed. Deposit Ins. Corp., 
    956 F.3d 1304
    , 1312 (11th Cir. 2020) (per curiam).
    The injury-in-fact element is the “first and foremost” of the Article III
    requirements. Hallums, 945 F.3d at 1147 (quotation marks omitted). To establish
    injury in fact, Grigorian must show that she “suffered an invasion of a legally
    protected interest that is concrete and particularized and actual or imminent, not
    conjectural or hypothetical.” Id. (quotation marks omitted). FCA’s theory is that
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    Grigorian alleged only a “bare procedural violation” of the TCPA, which is not
    sufficiently concrete to constitute an injury-in-fact.
    To support that she has standing, Grigorian pointed to excerpts from her
    deposition testimony, among other things. Grigorian testified that she first became
    aware of the voicemail while she was studying for the Florida bar exam. She did
    not remember hearing her phone ring or hearing a sound to indicate she had a
    voicemail; rather, she saw the number 1 next to the voicemail icon. Grigorian said
    her phone was still able to receive data and calls, but she was not able to use her
    phone or access any other applications while she was listening to the voicemail.
    She did not incur any financial loss as a result of the voicemail. But she did incur a
    loss of time—Grigorian said she had to stop studying in order to listen to the
    voicemail, and she spent time afterwards trying to figure out how her information
    was obtained and why she was being called.
    To determine if these facts support a concrete injury, we must review our
    TCPA precedent. See Bochese v. Town of Ponce Inlet, 
    405 F.3d 964
    , 976 (11th
    Cir. 2005) (recognizing that standing “often turns on the nature and source of the
    claim asserted” (quotation marks omitted)). Under the TCPA, we have held that a
    plaintiff suffers an injury in fact when she receives an unwanted fax that occupies
    the fax machine during the time the unwanted fax is being sent and shoulders the
    cost of printing the unsolicited fax. See Florence Endocrine Clinic, PLLC v.
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    Arriva Medical, LLC, 
    858 F.3d 1362
    , 1366 (11th Cir. 2017). And, like a fax, an
    unwanted phone call is intrusive—in some ways more intrusive, “since a ringing
    phone requires immediate attention,” and the recipient of the call “may also bear
    the cost of telephone minutes.” Cordoba v. DIRECTV, LLC, 
    942 F.3d 1259
    ,
    1269–70 (11th Cir. 2019). Thus, because an unwanted call “uses some of the
    phone owner’s time and mental energy, both of which are precious,” the recipient
    of “more than one unwanted telemarketing call” has suffered an injury under the
    TCPA. 
    Id.
     (quotation marks omitted); see also Glasser v. Hilton Grand Vacations
    Co., LLC, 
    948 F.3d 1301
    , 1305–06 (11th Cir. 2020) (holding that plaintiffs who
    received “over a dozen unsolicited phone calls to their cell phones” established
    injury-in-fact).
    However, this Court has also recognized that receiving a single text message
    does not cause the recipient to incur tangible costs as in the case of receiving a fax.
    See Salcedo v. Hanna, 
    936 F.3d 1162
    , 1167–68 (11th Cir. 2019). But we have
    recognized that intangible costs, such as the loss of time and unavailability of the
    device, may suffice to show standing. See 
    id.
     at 1167–68 (distinguishing one text
    message from one fax in Palm Beach Golf Center-Boca, Inc. v. John G. Sarris,
    DDS, PA, 
    781 F.3d 1245
    , 1252 (11th Cir. 2015)). In its analysis, Salcedo treated
    loss of time separate from the unavailability of the device. See id. at 1168.
    However, Salcedo relied on Palm Beach Golf Center, which considered the loss of
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    time and unavailability as one and the same. 1 See Palm Beach Golf Center, 781
    F.3d at 1250–52 (holding that plaintiff lost one available minute to receive
    legitimate faxes while an unwanted fax occupied the machine).
    Here, Grigorian has provided facts that she lost personal time listening to the
    voicemail. She has not, however, provided facts to show that the single
    prerecorded voicemail rendered her phone unavailable to receive legitimate calls or
    messages for any period of time. Without more, we cannot say that she met her
    burden to show she had standing, particularly in light of this Court’s holdings in
    Palm Beach Golf Center and Salcedo. 2 And because “this court lacks the power to
    create jurisdiction by embellishing a deficient allegation of injury,” we must leave
    in place the district court’s dismissal of Grigorian’s case.3 See Bochese, 
    405 F.3d at 976
     (quotation marks omitted).
    1
    In Palm Beach Golf Center, this Court agreed with the plaintiff’s theory that “the specific
    injury targeted by the TCPA is the sending of the fax and resulting occupation of the recipient’s
    telephone line and fax machine.” 781 F.3d at 1250 (emphasis added). We held that the plaintiff
    had Article III standing because the injury took “the form of the occupation of its fax machine
    for the period of time required for the electronic transmission of the data (which, in this case,
    was one minute).” Id. at 1251. This one-minute transmission occupied the plaintiff’s fax
    machine and rendered it “unavailable for legitimate business messages.” Id. at 1252 (quotation
    marks omitted) (alteration omitted)).
    2
    This analysis may be different if a plaintiff alleges multiple ringless voicemails. See Salcedo,
    936 F.3d at 1174 (Jill Pryor, J., concurring in judgment) (noting that Salcedo “leaves
    unaddressed whether a plaintiff who alleged that he had received multiple unwanted and
    unsolicited text messages may have standing to sue under the TCPA”).
    3
    The parties argue over whether a “ringless” prerecorded voicemail is a call covered by the
    TCPA. However, because we may affirm on any ground that is supported by the record, we
    decline to reach this issue.
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    III.
    The only remaining issue is whether the district court erred by dismissing
    Grigorian’s Rule 59 motion, in which she sought leave to amend her complaint.
    Grigorian admits that the district court dismissed her complaint without prejudice,
    but says because the order directed the clerk to close the case, she believed that
    order was a final and appealable order and thus submitted a notice of appeal.
    Unfortunately for Grigorian, our precedent requires us to conclude that she
    waived any right to amend her complaint when she filed her notice of appeal. See
    Briehler v. City of Miami, 
    926 F.2d 1001
    , 1002–03 (11th Cir. 1991) (per curiam)
    (holding that when a plaintiff has the choice of either pursuing a permissive right
    to amend a complaint after dismissal or appealing the order, she waives her right to
    amend upon filing a notice of appeal). And, because she waived the right to
    amend, “there is nothing left for the district court to do”; the dismissal order
    becomes final and the district court is stripped of jurisdiction. See 
    id. at 1003
    . For
    that reason, the district court did not err in denying Grigorian’s Rule 59 motion.
    AFFIRMED.
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