Ibaldo Arencibia v. AGA Service Company ( 2022 )


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  • USCA11 Case: 21-11567     Date Filed: 05/12/2022    Page: 1 of 13
    [DO NOT PUBLISH]
    In the
    United States Court of Appeals
    For the Eleventh Circuit
    ____________________
    No. 21-11567
    ____________________
    IBALDO ARENCIBIA,
    Plaintiff-Appellant,
    versus
    AGA SERVICE COMPANY
    d.b.a. Allianz Global Assistance,
    JEFFERSON INSURANCE COMPANY,
    Defendants-Appellees.
    ____________________
    Appeal from the United States District Court
    for the Southern District of Florida
    D.C. Docket No. 1:20-cv-24694-BB
    ____________________
    USCA11 Case: 21-11567          Date Filed: 05/12/2022      Page: 2 of 13
    2                        Opinion of the Court                   21-11567
    Before WILSON, ROSENBAUM, Circuit Judges, and COVINGTON,∗
    District Judge.
    COVINGTON, District Judge:
    This appeal arises from Ibaldo Arencibia’s online purchase
    of a travel insurance policy — one he believed to be a broad, “no-
    fault” policy. When the insurer declined to provide coverage for a
    canceled trip, Arencibia filed the instant lawsuit. Arencibia appeals
    the district court’s dismissal of his claims for unjust enrichment and
    violations of the Racketeer Influenced and Corrupt Organizations
    Act (RICO) and the lower court’s refusal to allow him to amend his
    complaint. Because the district court correctly dismissed
    Arencibia’s claims without leave to amend, we affirm.
    I
    According to the amended complaint, on August 17, 2019,
    Arencibia purchased a roundtrip airline ticket on American
    Airlines’ website from Miami, Florida, to Bogota, Colombia. When
    booking his ticket, Arencibia was offered the option of purchasing
    travel insurance from AGA Service Company, doing business as
    Allianz Global Assistance (“Allianz”). 1 Arencibia alleges that the
    ∗Honorable Virginia M. Covington, United States District Judge for the
    Middle District of Florida, sitting by designation.
    1 Defendant Jefferson Insurance Company is the insurance underwriter.
    USCA11 Case: 21-11567       Date Filed: 05/12/2022    Page: 3 of 13
    21-11567               Opinion of the Court                       3
    offer box that appeared on American Airlines’ website was
    substantially similar to the following:
    Arencibia decided to purchase the travel insurance in
    exchange for the payment of a $36.83 premium. Following his
    purchase, Allianz emailed Arencibia a copy of the 36-page
    Individual Travel Insurance Policy (the “Policy”), which provided
    that he could cancel the Policy for any reason within ten days of
    purchase and receive a full refund.
    Later, Arencibia was offered a stint of temporary
    employment in the United States on dates that overlapped with his
    planned trip to Bogota. Arencibia alleges that, “[t]hinking he was
    ‘insured,’” he telephoned Allianz and was told that “his work
    conflict was not covered by his [travel insurance] policy.” The
    Allianz representative directed Arencibia to cancel his flight and
    submit a claim under the Policy to “see what could be done.”
    Arencibia did so, and on September 9, 2019, he received a letter
    from Allianz formally declining to provide coverage under the
    Policy. The September 9 letter stated in pertinent part that Allianz
    was “unable to provide benefits under the coverage [Arencibia]
    USCA11 Case: 21-11567            Date Filed: 05/12/2022   Page: 4 of 13
    4                          Opinion of the Court               21-11567
    purchased because . . . [the Policy] is a named perils travel
    insurance program, which means it covers only the specific
    situations, events and losses included in [the Policy], and only
    under the conditions we describe. Unfortunately, trip cancellation
    due to being required to work is not included among those
    reasons.”
    Arencibia alleges that the denial letter was in “stark contrast”
    with the representations made by Allianz prior to his purchase of
    the Policy. According to Arencibia, the Allianz offer box led him to
    believe that he was purchasing “broad, no fault insurance
    protection and coverage” such that, if he accepted the insurance
    option, he would not be responsible for any cancellation fees and
    would be reimbursed the price of his flight, no matter the reason
    for cancellation.
    Based on this theory, Arencibia brought suit in the Southern
    District of Florida against American Airlines, 2 Allianz, and
    Jefferson, alleging claims for declaratory relief, unjust enrichment,
    violation of the Florida Deceptive and Unfair Trade Practices Act,
    violation of the federal RICO statute, and false advertising.
    All three defendants filed motions to dismiss the original
    complaint. On August 5, 2020, the district court ordered that the
    entire case be transferred to the United States District Court for the
    Northern District of Texas, and that the pending motions to
    2 American Airlines is not a party to this appeal.
    USCA11 Case: 21-11567           Date Filed: 05/12/2022        Page: 5 of 13
    21-11567                  Opinion of the Court                              5
    dismiss would also be transferred so that the court in Texas might
    rule upon them.
    Upon transfer, the case was assigned to the Honorable Reed
    O’Connor, and Arencibia filed an amended complaint.3 Pursuant
    to the court’s order, the parties re-briefed their motions to dismiss.
    Judge O’Connor granted American Airlines’ motion to dismiss and
    ordered that the remaining claims against Allianz and Jefferson be
    transferred back to the Southern District of Florida. After a third
    round of briefing, the district court in Florida dismissed the
    amended complaint in its entirety without leave to amend. This
    appeal followed.
    II
    We review the grant of a motion to dismiss under Rule
    12(b)(6) de novo, accepting the allegations in the complaint as true
    and construing them in the light most favorable to the plaintiff.
    Jackson v. BellSouth Telecomms., 
    372 F.3d 1250
    , 1262 (11th Cir.
    2004). We review a district court’s denial of leave to amend a
    complaint for an abuse of discretion, but we review de novo its
    legal conclusion that amendment would be futile. Coventry First,
    LLC v. McCarty, 
    605 F.3d 865
    , 869 (11th Cir. 2010). We may affirm
    a district court’s decision on any ground supported by the record.
    Brown v. Johnson, 
    387 F.3d 1344
    , 1351 (11th Cir. 2004).
    3 In the amended complaint, Arencibia raised substantially identical claims to
    those he brought in the original complaint, and any changes are not pertinent
    to the issues on appeal.
    USCA11 Case: 21-11567       Date Filed: 05/12/2022     Page: 6 of 13
    6                      Opinion of the Court                21-11567
    III
    Although the district court dismissed all Arencibia’s claims,
    on appeal he challenges the dismissal of just two – his claims for
    unjust enrichment and for RICO violations. We will examine each
    in turn.
    A.               Unjust Enrichment
    The district court dismissed Arencibia’s unjust enrichment
    claim for two independent reasons. First, it held that there is no
    private right of action under Florida’s Unfair Insurance Trade
    Practices Act (FUITPA) for damages caused by false or deceptive
    representations concerning insurance coverage. Second, it held
    that the unjust enrichment claim was due to be dismissed because
    a valid contract existed between the parties.
    We need not reach the FUITPA issue because even
    assuming (without deciding) that a private cause of action for
    unjust enrichment may exist with respect to the alleged violations
    under FUITPA, we affirm because a valid contract existed between
    Arencibia and Appellees.
    Under Florida law, to state a claim for unjust enrichment, a
    party must establish all the following: “(1) a benefit conferred upon
    a defendant by the plaintiff, (2) the defendant’s appreciation of the
    benefit, and (3) the defendant’s acceptance and retention of the
    benefit under circumstances that would make it inequitable for
    him to retain it without paying the value thereof.” Vega v. T-
    Mobile USA, Inc., 
    564 F.3d 1256
    , 1274 (11th Cir. 2009) (cleaned up).
    USCA11 Case: 21-11567        Date Filed: 05/12/2022      Page: 7 of 13
    21-11567                Opinion of the Court                         7
    The general rule in Florida is that the equitable remedy of
    unjust enrichment is unavailable if an express contract exists.
    Ocean Commc’ns, Inc. v. Bubeck, 
    956 So. 2d 1222
    , 1225 (Fla. 4th
    DCA 2007). Indeed, “[i]t is well settled that the law will not imply
    a contract where an express contract exists concerning the same
    subject matter.” Kovtan v. Frederiksen, 
    449 So. 2d 1
    , 1 (Fla. 2d DCA
    1984). That is so because “the theory of unjust enrichment is
    equitable in nature and is, therefore, not available where there is
    an adequate legal remedy.” Bowleg v. Bowe, 
    502 So. 2d 71
    , 72 (Fla.
    3d DCA 1987).
    Here, an express contract – the Policy – existed. See State
    Farm Fire & Cas. Ins. Co. v. Deni Assocs. of Fla., Inc., 
    678 So. 2d 397
    , 400 (Fla. 4th DCA 1996) (“An insurance policy is a contract
    between the insured and the carrier.”). And Arencibia does not
    dispute that he entered into an express contract of insurance with
    Jefferson and Allianz.
    Instead, Arencibia argues that he may pursue an unjust
    enrichment claim because the Policy is “void and unenforceable.”
    In Arencibia’s view, Appellees induce consumers to enter into the
    Policy by “grossly misrepresenting” its contents. The facts,
    however, demonstrate that Appellees did not misrepresent the
    terms of the Policy. The Policy expressly warns consumers that
    flight cancellation coverage is not unlimited. Specifically, the Policy
    provides, in pertinent part:
    USCA11 Case: 21-11567         Date Filed: 05/12/2022     Page: 8 of 13
    8                       Opinion of the Court                  21-11567
    WHAT THIS POLICY INCLUDES AND WHOM IT
    COVERS
    This travel insurance policy covers only the specific
    situations, events, and losses included in this policy,
    and only under the conditions described. For this
    reason, it is known as a “named perils” policy. Please
    review this policy carefully. . . .
    NOTE:
    Not every loss is covered, even if it is due to something
    sudden, unexpected, or out of your control. Only
    those losses meeting the conditions described in this
    policy may be covered.
    The Policy also details the “covered reasons” that would trigger
    coverage — for example, if the insured or a family member became
    ill or injured, if the insured is in a traffic accident on the departure
    date, or if the insured is required to attend a legal proceeding
    during the trip. The Policy does not list a conflicting work
    commitment or the insured’s unilateral decision to cancel the trip
    under “covered reasons.”
    What’s more, Arencibia was given multiple opportunities to
    view the Policy’s terms. When Arencibia first viewed the offer box
    on American Airlines’ website, the offer of insurance warned
    consumers that it was subject to “terms, conditions, and
    exclusions,” instructed consumers to “[s]ee coverage details,” and
    provided consumers with a hyperlink to view the terms of the
    insurance coverage. Then, following Arencibia’s purchase, Allianz
    also emailed Arencibia a copy of the Policy. Arencibia was afforded
    USCA11 Case: 21-11567       Date Filed: 05/12/2022     Page: 9 of 13
    21-11567               Opinion of the Court                        9
    a 10-day grace period to cancel the Policy for any reason and
    receive a full refund.
    Even if Arencibia did not read the terms of the Policy before
    purchasing it, we agree with the district court that Arencibia was
    on inquiry notice that “[t]erms, conditions, and exclusions apply”
    because the hyperlink in the offer box was conspicuous and plainly
    disclosed. See MetroPCS Commc’ns, Inc. v. Porter, 
    273 So. 3d 1025
    , 1028 (Fla. 3d DCA 2018) (explaining that, under Florida law,
    browsewrap agreements like the one here are enforceable “when
    the purchaser has actual knowledge of the terms and conditions, or
    when the hyperlink to the terms and conditions is conspicuous
    enough to put a reasonably prudent person on inquiry notice”).
    In addition, Arencibia does not deny that he received a full
    copy of the Policy shortly after his purchase and that he had ten
    days in which to review the Policy and cancel it for a full refund if
    he was dissatisfied for any reason. See Allied Van Lines, Inc. v.
    Bratton, 
    351 So. 2d 344
    , 347-48 (Fla. 1977) (explaining that a party
    is bound by his contract and charged with knowledge of its
    contents); Rocky Creek Ret. Props., Inc. v. Estate of Fox, 
    19 So. 3d 1105
    , 1108 (Fla. 2d DCA 2009) (holding that a party is generally
    bound by a contract the party signs unless he is prevented from
    reading it or induced by the other party to refrain from reading it).
    Finally, Arencibia availed himself of the insurance by
    making a claim under the Policy, effectively conceding that a
    contract existed between the parties. The fact that Arencibia does
    USCA11 Case: 21-11567           Date Filed: 05/12/2022         Page: 10 of 13
    10                         Opinion of the Court                      21-11567
    not like the terms of the Policy does not serve to make the contract
    unenforceable.
    Accordingly, the district court’s dismissal of Arencibia’s
    unjust enrichment claim is affirmed.4
    B.                  RICO
    In his amended complaint, Arencibia also brought a claim
    for alleged RICO violations, relying on the predicate acts of mail
    fraud and wire fraud to plead a pattern of racketeering activity. The
    district court held that this claim failed for multiple reasons, but we
    confine ourselves to just two.
    Section 1962(c) of the RICO statute requires that a plaintiff
    prove that a defendant participated in an illegal enterprise “through
    a pattern of racketeering activity.” 
    18 U.S.C. § 1962
    (c).
    “Racketeering activity” is defined to include such predicate acts as
    4 While this appeal was pending, Appellees drew the Court’s attention to two
    recently issued decisions: Marrache v. Bacardi U.S.A., Inc., 
    17 F.4th 1084
     (11th
    Cir. 2021) and Pincus v. American Traffic Solutions, Inc., 
    333 So. 3d 1095
     (Fla.
    2022). In Marrache, this Court affirmed the dismissal of an unjust enrichment
    claim because the defendant made a full and accurate pre-sale disclosure of
    certain information and the plaintiff thus received what they bargained for. 17
    F.4th at 1101-02. And in Pincus, the Florida Supreme Court held that the
    plaintiff’s unjust enrichment claim failed as a matter of law because the
    defendant “gave value in exchange” to the plaintiff such that it was not
    inequitable for the defendant to retain a fee. 333 So. 3d at 1097. While these
    cases provide further support for the Court’s decision, we need not address
    them in great detail, as Arencibia’s unjust enrichment claim fails for the
    reasons described above.
    USCA11 Case: 21-11567        Date Filed: 05/12/2022     Page: 11 of 13
    21-11567                Opinion of the Court                        11
    mail and wire fraud. 
    18 U.S.C. § 1961
    (1). To state a claim, then,
    Arencibia needed to sufficiently allege that the defendants
    “intentionally participate[d] in a scheme to defraud another of
    money or property” and “use[d] the mails or wires in furtherance
    of that scheme.” Am. Dental Ass’n v. Cigna Corp., 
    605 F.3d 1283
    ,
    1290 (11th Cir. 2010) (citing Pelletier v. Zweifel, 
    921 F.2d 1465
    , 1498
    (11th Cir. 1991)). As we have explained:
    A scheme to defraud requires proof of a material
    misrepresentation, or the omission or concealment of
    a material fact calculated to deceive another out of
    money or property. “Material” misrepresentations or
    omissions are ones having a natural tendency to
    influence, or capable of influencing, the decision
    maker to whom it is addressed. The
    misrepresentation or omission must be one on which
    a person of ordinary prudence would rely.
    United States v. Foster, 
    878 F.3d 1297
    , 1304 (11th Cir. 2018)
    (internal citations and quotations omitted).
    The district court correctly determined that Arencibia failed
    to plausibly allege a material misrepresentation, which is fatal to
    his RICO claim. As explained above, the Allianz offer box
    conspicuously warned Arencibia that “terms, conditions, and
    exclusions apply,” Allianz provided him with a hyperlink to view
    those terms, Allianz provided him with the 36-page Policy at the
    time of purchase, and Arencibia was afforded ten days to review
    and cancel the Policy for any reason and receive a full refund.
    Arencibia does not deny that the terms and exclusions of coverage
    USCA11 Case: 21-11567        Date Filed: 05/12/2022      Page: 12 of 13
    12                      Opinion of the Court                  21-11567
    were laid out in the full Policy that was sent to him, nor that he had
    ten days to review the Policy and cancel it if he was unhappy with
    any of the stated terms.
    Thus, the offer box and Policy provided a full and accurate
    disclosure of the terms, conditions, and exclusions of the insurance
    coverage offered, and Arencibia has failed to plead any actionable
    misrepresentation by the Appellees.
    Moreover, Arencibia failed to plausibly allege any injury
    caused by the alleged mail and wire fraud. See Ray v. Spirit Airlines,
    Inc., 
    836 F.3d 1340
    , 1348 (11th Cir. 2016) (“A civil plaintiff must also
    show (1) the requisite injury to ‘business or property,’ and (2) that
    such injury was ‘by reason of’ the substantive RICO violation.”)
    (quotation marks omitted) (quoting 
    18 U.S.C. § 1964
    (c)).
    The district court correctly held that Arencibia could not
    demonstrate any injury under RICO because he received exactly
    what he bargained and paid for – insurance coverage for his
    roundtrip flight, subject to certain conditions and restrictions. In
    other words, Arencibia received the benefit of his bargain and has
    not suffered any injury or loss. Accordingly, his RICO claim was
    correctly dismissed.
    C.               Leave to Amend
    While district courts should freely give leave to amend when
    justice so requires, they need not grant leave to amend when such
    amendment would be futile. See Foman v. Davis, 
    371 U.S. 178
    , 182
    (1962). “This court has found that denial of leave to amend is
    USCA11 Case: 21-11567       Date Filed: 05/12/2022    Page: 13 of 13
    21-11567               Opinion of the Court                       13
    justified by futility when the ‘complaint as amended is still subject
    to dismissal.’” Burger King Corp. v. Weaver, 
    169 F.3d 1310
    , 1320
    (11th Cir. 1999) (citation omitted).
    The district court concluded that Arencibia’s amended
    complaint failed to state a plausible claim for relief, despite
    Arencibia having the benefit of two fully briefed motions to dismiss
    prior to amendment. What’s more, it held that amendment would
    be futile because his own allegations “negate” any
    misrepresentation on the part of Appellees. We agree. Arencibia’s
    claims are fatally undermined by the offer box disclosures, and by
    the terms of and circumstances surrounding the Policy. The district
    court did not abuse its discretion in denying Arencibia leave to
    further amend his complaint.
    IV
    For the reasons stated, we conclude that the district court
    did not err in dismissing Arencibia’s operative complaint without
    leave to amend. Therefore, we affirm the district court.
    AFFIRMED.