Selvin Saban-Cach v. Attorney General United States ( 2023 )


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  •                                              PRECEDENTIAL
    UNITED STATES COURT OF APPEALS
    FOR THE THIRD CIRCUIT
    _____________
    No. 21-2378
    _____________
    SELVIN HERALDO SABAN-CACH,
    Petitioner
    v.
    ATTORNEY GENERAL OF THE UNITED STATES OF
    AMERICA
    _______________
    On Petition for Review of a Final Order of the
    Board of Immigration Appeals
    No. A206-689-150
    Immigration Judge: Pallavi S. Shirole
    _______________
    Argued: March 2, 2022
    Before: McKEE ∗, AMBRO, and SMITH, Circuit Judges.
    (Opinion filed: January 25, 2023)
    ∗   Judge McKee assumed senior status on October 21, 2022.
    Stephanie E. Norton [Argued]
    Seton Hall University School of Law
    Center for Social Justice
    833 McCarter Highway
    Newark, NJ 07102
    Counsel for Petitioner
    Merrick B. Garland
    John B. Holt
    Victor M. Lawrence, I
    Jane T. Schaffner [Argued]
    United States Department of Justice
    Office of Immigration Litigation
    P.O. Box 878
    Ben Franklin Station
    Washington, DC 20044
    Counsel for Respondent
    _______________
    OPINION
    _______________
    McKEE, Circuit Judge.
    Based on past experiences, if returned to Guatemala,
    Selvin Heraldo Saban-Cach fears being persecuted by a local
    gang because of his identity as an indigenous person.
    Accordingly, he seeks withholding of removal under the
    Immigration and Nationality Act and protection from removal
    under the Convention Against Torture. The Immigration Judge
    denied his applications and ordered his removal, and the Board
    of Immigration Appeals affirmed. This petition for review
    followed. For the reasons that follow, we will grant the
    petition, vacate the BIA’s decision, and remand for further
    proceedings consistent with this opinion.
    I.
    Saban-Cach was born and grew up in the Montufar
    neighborhood of Sacatepéquez, Guatemala. He is of Kaqchikel
    Mayan indigenous ethnicity and was one of the few Kaqchikel
    2
    living in Montufar. 1 Kaqchikel Mayans stand out from the
    majority population because of their names, language, physical
    appearance, and dress.
    During Saban-Cach’s adolescence in Montufar, a local
    gang associated with the international MS-13 gang was
    growing in strength. The gang began to harass and act
    aggressively toward Saban-Cach, including insulting him
    based on his ethnicity. Gang members threw stones at him and
    kicked him. His father stated that “[m]any times [Saban-Cach]
    came home with cuts and bruises from getting beaten up by
    [the gang].” 2 Saban-Cach did not report these attacks to the
    police because of fear of gang retaliation and the belief “that
    [he] was never going to get any . . . protection from [the
    police].” 3 The gang’s conduct was designed to recruit him into
    the gang. Gang members warned him: “[W]e’re not going to
    stop attacking you until you’re part of us and, if not, until we
    take your life away. We’re going to take your life away if you
    don’t belong to us.” 4
    Because of this abuse, around age fifteen, Saban-Cach
    dropped out of school and fled to San Pedro, Sacatepéquez—
    about an hour and a half away from Montufar. Despite
    relocating to San Pedro, the gang still harassed him. He
    testified that, “[a]fter [he] got out of school they attacked [him]
    four times,” 5 each time while he was visiting Montufar.
    The worst of these attacks occurred when Saban-Cach
    went to Montufar to visit his parents. Gang members screamed
    at him until he turned around. They then got in front of him
    saying, “Damn indigenous, silly indigenous” and reiterating
    that they would not “leave [him] in peace” until he “belong[ed]
    to [them].” 6 One of the members then hit Saban-Cach with a
    glass bottle—breaking it over his right eye—causing him to
    fall bleeding to the floor. The gang kicked him while he was
    1
    Saban-Cach testified that he, his grandmother, parents, and
    siblings were the only indigenous people living in Montufar.
    2
    AR 276.
    3
    AR 137.
    4
    Id.
    5
    AR 140.
    6
    AR 140.
    3
    on the ground and stabbed him in the lower back with the
    broken bottle. He fell unconscious and awoke in his home,
    covered in blood.
    Because the hospital was far away, his grandmother
    treated his wounds with natural medicines. Saban-Cach
    showed the Immigration Judge multiple scars from these
    attacks. These scars are on his right eyebrow, mid chest, right
    arm, and lower back. After showing the IJ the scars on his right
    eyebrow and mid chest, Saban-Cach stated, “I have some
    mark[s] on the arms that you can see pieces of flesh that came
    out because of all the kicking that I received. And over here . .
    . I have a very big scar where they inserted, like put in the part
    of the bottle.” 7 As was true of the other attacks, this attack was
    not reported to the police because Saban-Cach believed that it
    would be futile. The police did not respond to the complaints
    of indigenous people.
    Saban-Cach also testified that, while he was living in
    San Pedro, gang members came looking for him on
    approximately three occasions. After visiting family in his
    hometown, he reported that the gang followed him back to San
    Pedro. He spotted three gang members behind him in the street,
    but managed to hide and, after waiting a long time, lose them.
    Fearing for his and his family’s safety, Saban-Cach decided to
    leave Guatemala.
    He first attempted to enter the United States in April
    2014. He was detained at the border, subjected to an expedited
    removal order, and sent back to Guatemala. He subsequently
    explained that he did not realize that he could apply for asylum
    at the time. 8 He also testified that, when he returned to
    Guatemala, members of the gang continued to stalk and
    persecute him. This harassment led him to make a second
    attempt to enter the United States only a month later. He was
    again detained at the border, removed pursuant to a reinstated
    7
    AR 142–43.
    8
    Saban-Cach testified that he informed immigration officers
    “what [he] had gone through [and] where [he] lived, and they
    ignore [sic] it. They never told me anything. I never had
    access to a Judge. I never had access to anything. Nothing.”
    AR 165.
    4
    order of removal, and returned to Guatemala. 9 Back in San
    Pedro, Saban-Cach continued to face aggression from gang
    members. By then, the gang had grown in numbers and
    strength. After a few months, in 2015 Saban-Cach again tried
    to enter the United States. He was successful, and he entered
    without inspection or apprehension. He left behind his wife,
    two daughters, parents, and siblings.
    The gang also targeted Saban-Cach’s immediate family
    members. When Saban-Cach was sixteen and was still living
    in Guatemala, gang members threatened his father, stating,
    “[Y]our son is against us. You’re not welcome either.” 10 They
    beat him in the street and one of the gang members cut him
    with sharp spines of a plant, drawing blood. Even though
    Saban-Cach told his father to call the police to report the attack,
    his father refrained because he “knew that would be pointless
    or dangerous,” as the police discriminated against indigenous
    people and were paid by the gang. 11
    Saban-Cach testified that, after he left Guatemala, the
    gang kidnapped, beat, and raped his 16-year-old sister. They
    held her at a house for more than a month. “The gang members
    told her that since [Saban-Cach] escaped[, his] family was
    going to have to pay.” 12 This time, his father did make a
    complaint to the police and even identified the sister’s attacker.
    But, according to Saban-Cach, the police ignored the
    complaint. Gang members also threatened the lives of Saban-
    Cach’s wife and children. His wife also complained to the
    police, but again the police did nothing. In 2018, as a result of
    these experiences, Saban-Cach’s wife, father, mother, and
    sister all fled Guatemala for the United States. His only
    immediate family member remaining in Guatemala is his
    9
    Saban-Cach testified that he again informed immigration
    officers that he was trying to escape his country, but they
    ignored this information.
    10
    AR 276.
    11
    AR 276.
    12
    AR 267.
    5
    younger brother who is currently living in hiding after
    surviving an attack by the same gang. 13
    The Department of Homeland Security encountered
    Saban-Cach in New Jersey in 2020 and subsequently issued a
    Notice of Intent/Decision to Reinstate a Prior Order. After he
    expressed a reasonable fear of returning to Guatemala, Saban-
    Cach was placed in withholding-only proceedings and filed an
    application for withholding of removal and relief under the
    Convention Against Torture. He thereafter presented his
    claims in a merits hearing before an IJ.
    The IJ found Saban-Cach’s testimony credible,
    explaining that, because of “his responses to questions, [and]
    his demeanor[,] . . . [he] sufficiently corroborated his
    claims.” 14 Despite this finding, the IJ concluded that Saban-
    Cach did not establish a clear probability of persecution on
    account of a protected ground and thus did not qualify for
    withholding of removal. 15
    The IJ first explained that Saban-Cach had not satisfied
    his burden of demonstrating that he had suffered harm rising to
    the level of past persecution. The IJ also concluded that, even
    if the harm rose to the level of persecution, Saban-Cach had
    not established that any such persecution was on account of a
    protected ground. 16 The IJ concluded that “young Guatemalan
    13
    Saban-Cach’s father reported that, despite his other son’s
    attempts to hide, a gang member attempted to run him over
    with a car.
    14
    AR 103.
    15
    See also INS v. Cardoza-Fonesca, 
    480 U.S. 421
    , 430
    (1987).
    16
    The BIA did not address the IJ’s conclusion that Saban-
    Cach failed to establish he was a member of a cognizable
    social group and the nexus between the persecution and the
    group. Rather, it affirmed the IJ’s conclusions that Saban-
    Cach had not established past persecution and that he was
    able to reasonably relocate. Inasmuch as that was dispositive,
    the BIA affirmed denial of withholding of removal. AR 5
    (citing Matter of J-G, 
    26 I. & N. Dec. 161
    , 170 (BIA 2013)
    (stating that courts and agencies are not generally required to
    6
    men who are recruited by a gang and publicly refuse to join”
    are not a cognizable social group because this group is neither
    particular nor socially distinct. 17 The IJ also concluded that
    there was insufficient evidence to show that the attacks were
    motivated by a political opinion. The IJ explained, “while the
    gang may have sought the respondent’s race as being useful to
    their agenda, the gang only harmed [him] when [he] refused to
    succumb to those recruitment efforts.” 18 Consequently, the IJ
    concluded that Saban-Cach failed to establish any nexus
    between a protected ground and future persecution.
    The IJ also found that Saban-Cach failed to establish
    that it would be unreasonable for him to relocate internally if
    returned to Guatemala. The IJ noted that he had been able to
    live “without suffering any further physical harm” in San
    Pedro. The IJ reasoned, “[although] he saw gang members in
    San Pedro, he was always able to avoid them.” 19 The IJ also
    pointed out that Saban-Cach’s brother continued to live in
    Guatemala. Accordingly, the IJ found that Saban-Cach had not
    established a well-founded fear of future persecution.
    The IJ also found that Saban-Cach had not shown that
    the government would inflict, consent to, or acquiesce in, any
    future torture. The IJ reasoned that Saban-Cach never filed any
    official complaints with police, nor did he ever request any
    assistance from the government. Finally, the IJ also concluded
    that the evidence of generalized discrimination in Guatemala
    directed toward indigenous people failed to qualify as torture.
    On appeal, the BIA affirmed the IJ’s conclusions that
    Saban-Cach failed to establish past persecution, that he could
    reasonably internally relocate, and he had not satisfied his
    burden for establishing CAT protection. 20
    make findings on issues the decision of which is unnecessary
    to the result they reached)).
    17
    AR 5.
    18
    AR 106.
    19
    AR 108.
    20
    Because it affirmed the IJ’s decision on dispositive issues,
    the BIA’s decision does not address Saban-Cach’s challenges
    to the IJ’s findings that the Guatemalan government could not
    control the gang and that Saban-Cach was not persecuted on
    7
    The BIA affirmed the IJ’s denial of withholding of
    removal and relief under the CAT. The BIA recognized that
    gang members had attacked Saban-Cach on multiple occasions
    and that the worst attack left him unconscious after he was
    stabbed with a broken glass bottle. However, the BIA agreed
    with the IJ that, in the aggregate, this abuse did not rise to the
    level of persecution. The BIA explained that, “because most of
    the incidents did not involve physical injuries, and because the
    worst attack did not require him to seek professional medical
    care for his physical injuries, the applicant did not establish
    harm rising to the level of past persecution.” 21 The BIA further
    agreed with the IJ that, because there was no past persecution,
    there is no presumption of future persecution.
    The BIA also concluded that, since the attacks all
    occurred in Montufar and Saban-Cach had been able to live
    safely in San Pedro for four years, he could reasonably
    internally relocate.
    Finally, the BIA agreed with the IJ’s conclusion that
    neither Saban-Cach’s past harm nor the societal discrimination
    that indigenous people in Guatemala experience rises to the
    level of torture. This conclusion relied in part on the fact that
    Saban-Cach did not claim that the government ever personally
    harmed or threatened him and that neither Saban-Cach nor his
    father reported their attacks to the police. 22 Consequently, the
    BIA agreed with the IJ that Saban-Cach had not established
    governmental involvement or acquiescence in the attacks, and
    it affirmed the IJ’s decision. This petition for review followed.
    II. 23
    account of his race, particular social group, or political
    opinion.
    21
    AR 4.
    22
    The BIA also noted that there are discrepancies between the
    police report that Saban-Cach’s father filed about his sister’s
    assault and his father’s assertions that a gang member
    kidnapped and raped her.
    23
    Our jurisdiction is governed by 
    8 U.S.C. § 1252
    . Where the
    BIA “affirmed and partially reiterated” the IJ’s decisions, we
    review both. Blanco v. Att’y Gen., 
    967 F.3d 304
    , 310 (3d Cir.
    2020) (quoting Sandie v. Att’y Gen., 
    562 F.3d 246
    , 250 (3d
    8
    Although the BIA need not write an overly detailed
    explanation of its review of an IJ’s decision, it must provide an
    adequate explanation of its ruling and afford us an opportunity
    to review it. Here, the BIA did neither. At times, the IJ’s
    decision completely conflicts with the record. Yet, for reasons
    that are not at all apparent, the BIA affirmed the IJ’s decision
    in its entirety.
    A. Withholding of Removal
    A noncitizen qualifies for withholding of removal if
    s/he establishes a “clear probability” of persecution upon
    removal. 24 In other words, the noncitizen must show that it is
    more likely than not that s/he would be persecuted if returned
    home. 25 This analysis starts with the question of whether the
    petitioner can establish past persecution. To make this
    showing, the petitioner must prove that the harm suffered in
    the past rises to the level of persecution based upon a protected
    status or trait. 26 These include “race, religion, nationality,
    membership in a particular social group, [or] political
    opinion.” 27 The noncitizen must show that the protected
    ground “was or will be at least one central reason” for
    persecution. 28
    If a noncitizen establishes past persecution, a
    presumption arises that his/her life or freedom would be
    threatened in the future unless the government can show that
    internal relocation would be reasonable. 29 That burden is with
    Cir. 2009)). We review only the grounds upon which the BIA
    denied relief. 
    Id.
     We review legal determinations de novo and
    factual findings for substantial evidence. 
    Id.
    24
    Valdiviezo-Galdamez v. Att’y Gen., 
    663 F.3d 582
    , 591 (3d
    Cir. 2011) (citing INS v. Stevic, 
    467 U.S. 407
    , 429–30
    (1984)).
    25
    
    Id.
    26
    
    8 U.S.C. § 1231
    (b)(3).
    27
    
    Id.
    28
    
    8 C.F.R. § 1208.16
    (b)(1); Matter of D-I-M-, 
    24 I. & N. Dec. 448
    , 450 (BIA 2008).
    29
    
    Id.
     § 1208.16(b)(1)(i), (b)(3)(ii). This burden-shifting
    regime was amended effective January 11, 2021. Under
    current law, the applicant bears the burden of establishing that
    internal relocation would be unreasonable. See Procedures for
    9
    the government, which must then show, by a preponderance of
    the evidence, that the noncitizen could reasonably and safely
    relocate to another part of the proposed country of removal or
    that there has been a fundamental change in circumstances. 30
    If a petitioner cannot show past persecution, s/he can still prove
    future persecution by “establish[ing] that it is more likely than
    not that s/he would be persecuted on account of [a protected
    trait] upon removal.” 31
    1. Past Persecution 32
    We first consider whether the BIA erred in finding that
    Saban-Cach did not experience past persecution. Saban-Cach
    argues the BIA: (1) committed legal error by conditioning a
    finding of past persecution on seeking—or sustaining injuries
    that require—professional medical care, and (2) that it failed to
    appropriately consider the cumulative effects of his
    mistreatment. We agree and address both arguments below.
    We also address the IJ’s finding that Saban-Cach’s persecution
    was not due to his status as a member of a protected group.
    a. Legal Error
    We turn first to Saban-Cach’s argument that the BIA
    committed legal error in finding that the harm he suffered did
    not rise to the level of persecution. The BIA specifically held
    Asylum and Withholding of Removal; Credible Fear and
    Reasonable Fear Interview. 
    85 Fed. Reg. 80274
    , 80340
    (placing the burden on an applicant to establish that it would
    be unreasonable to relocate, regardless of past persecution,
    when the persecutor is non-governmental). This amendment,
    however, only applies prospectively, 
    id.,
     and thus does not
    apply to Saban-Cach because he applied for withholding of
    removal in November 2020. 
    Id.
    30
    
    8 C.F.R. § 1208.16
    (b)(3)(ii).
    31
    
    8 C.F.R. § 1208.16
    (b)(2).
    32
    The government argues that we should apply the
    substantial-evidence standard to our past persecution analysis.
    It is true that, because “persecution” is a finding of fact, we
    generally review it under the deferential substantial evidence
    standard. Doe v. Att’y Gen., 
    956 F.3d 135
    , 140 (3d Cir. 2020).
    But where factual findings “are based on a misunderstanding
    of the law, we will review the abstract legal determination de
    novo.” Id. at 141.
    10
    that it did not rise to this level because “his worst attack did not
    require him to seek medical care for his physical injuries,” and
    “most of the incidents did not involve physical injuries.” 33
    Both conclusions are based upon a misunderstanding of the law
    we recently clarified in Doe v. Attorney General. 34
    i.       The Necessity of Professional Medical Care
    In Doe, we held that a finding of past persecution cannot
    be conditioned “on whether the victim required medical
    attention . . . or even whether the victim was physically harmed
    at all.” 35 Instead, there must be a case-by-case, fact-specific
    inquiry into “whether a petitioner’s cumulative experience
    amounts to a severe affront[ ] to [that petitioner’s] life or
    freedom.” 36
    In response to Saban-Cach’s claim that the BIA
    committed legal error, the government argues that the BIA did
    not condition a finding of past persecution on the absence of
    medical attention. 37 Instead, the government explains, Saban-
    Cach “not seek[ing] professional medical attention was just
    one of several factors supporting the [BIA]’s adverse finding
    on past persecution.” 38
    This argument is disingenuous. The following sentence
    is the entirety of the BIA’s explanation for rejecting Saban-
    Cach’s claim that he demonstrated past persecution:
    We agree with the [IJ] that, because most of the
    incidents did not involve physical injuries, and
    because the worst attack did not require him to
    seek professional medical care for his physical
    injuries, the applicant did not establish harm
    rising to the level of past persecution. 39
    33
    AR 4.
    34
    
    956 F.3d 135
     (3d Cir. 2020).
    35
    Id. at 145.
    36
    Herrera-Reyes v. Att’y Gen., 
    952 F.3d 101
    , 110 (3d Cir.
    2020) (quoting Gomez-Zuluaga v. Att’y Gen., 
    527 F.3d 330
    ,
    341 (3d Cir. 2008)) (internal quotations omitted).
    37
    Government Br. at 23.
    38
    
    Id.
    39
    AR 4; cf. AR 104–05 (The IJ’s relevant analysis states,
    “While the respondent testified to having scars from the worst
    11
    The plain meaning of the BIA’s analysis is that Saban-Cach
    did not establish past persecution because he did not suffer
    physical harm that required professional medical care. This
    reasoning directly contradicts Doe’s determination that a
    finding of past persecution does not rely on whether the victim
    sought medical attention. 40
    Furthermore, neither the IJ nor the BIA bothered to
    inquire what, if any, professional medical care was available. 41
    Instead, the BIA assumed that, after being stabbed with a
    broken bottle, Saban-Cach “did not need sutures or surgeries
    or any further medical treatment.” 42 Yet nothing on this record
    establishes that “sutures or surgeries” were available to him.
    The record does not establish that Saban-Cach would have
    been able to see a medical professional of any kind. Rather, the
    evidence in the record only indicates one option for
    professional medical treatment—a hospital that was far away.
    And it seems unlikely that Saban-Cach could have called an
    Uber (or similar ride-sharing service) to take him there.
    Moreover, even if the legal standard required the
    petitioner to have injuries warranting such care, the record does
    not support the BIA’s factual conclusion that Saban-Cach’s
    injuries “did not require him to seek professional medical
    attack that occurred, there is insufficient evidence to show
    that there was any lasting injury that rises to the level of
    persecution. The respondent did not seek any professional
    medal[sic] attention, nor did he require any professional
    medical care.”).
    40
    Doe v. Attorney General, 
    956 F.3d 135
    , 145 (3d Cir. 2020).
    41
    Matthias S. Geck et al., Traditional Herbal Medicine in
    Mesoamerica: Toward Its Evidence Base for Improving
    Universal Health Coverage, Frontiers in Pharmacology, July
    31, 2020,
    https://www.frontiersin.org/articles/10.3389/fphar.2020.0116
    0/full (“[A] considerable proportion of the population of each
    country [in Mesoamerica] has no de facto access to healthcare
    provision from the public sector; a deficit partially
    compensated for…by traditional healers embedded in long-
    standing ethnomedical systems.”).
    42
    AR 104.
    12
    care.” 43 His testimony was that he did not go to the hospital
    because it was far away and that his grandmother instead
    treated him with natural medicines. Regrettably, the
    government’s response brief doubles down on this inaccuracy,
    stating that “the [BIA]’s statement that [Saban-Cach] did not
    seek ‘professional medical attention’ is accurate and supported
    by the record.” 44 But this truncated quote misrepresents the
    BIA’s own explanation, which was that, “the worst attack did
    not require him to seek professional medical care.” 45 Thus, the
    government seeks to equate the decision to not seek
    professional medical care with the conclusion that medical care
    was not required. This is the kind of imprecise analysis that we
    rejected in Doe. 46
    Finally, the IJ and the BIA ignored the realities of the
    Guatemalan healthcare system, and the role traditional
    medicine plays in it. Both decisions placed substantial weight
    on the fact that Saban-Cach “did not seek any professional
    medical attention after [the most serious] attack.” 47 Both noted
    that he “was simply treated with some herbal medicine by his
    grandmother.” 48 However, neither the IJ nor the BIA bothered
    to consider that, in Saban-Cach’s community, the herbal
    medicine that his grandmother administered may well have
    been accepted as the only treatment realistically available even
    for very serious injuries.
    We have previously cautioned IJs and the BIA against
    ethnocentric evaluations of petitioners’ resources. Petitioners
    primarily come from countries in the poorest and most
    dangerous regions of the world. Any presumption that they
    enjoy the same kinds of resources as their adjudicators is
    shortsighted and unfair. Unless the record supports it, IJs and
    43
    AR 4.
    44
    Government Br. at 23.
    45
    AR 4 (emphasis added).
    46
    Doe, 956 F.3d at 146 (pointing out the BIA’s error in
    equating petitioner not seeking medical treatment with not
    requiring medical treatment as “[a]ll we know from his
    testimony is that he did not seek medical care because he
    feared for his well-being”) (emphasis in original).
    47
    AR 104.
    48
    AR 3–4, 104.
    13
    the BIA should not assume that their own views of appropriate
    medical care and its ready accessibility make up a universal
    reality.
    Petitioners for relief under the asylum system must be
    afforded the just hearing that due process and basic fairness
    demands. The immigration system can only provide a fair and
    neutral determination of the claims of people from different
    cultural and economic circumstances if adjudicators diligently
    avoid     unrealistic     assumptions     about    petitioners’
    circumstances.
    ii.  Multiple Attacks Involving Physical Injuries
    We next address the BIA’s finding that “most of the
    incidents did not involve physical injuries” 49 and the
    government’s related argument that, without evidence of
    multiple physical attacks, Saban-Cach cannot establish past
    persecution. The government attempts to distinguish Saban-
    Cach’s case from Doe v. Attorney General, 50 suggesting it is
    more analogous to Thayalan v. Attorney General. 51 A
    comparison of the facts of Doe and Thayalan, however, reveals
    that Saban-Cach’s experience is more like the former than the
    latter.
    In Doe, the petitioner, a Ghanaian citizen, hid his
    homosexuality for twelve years until his father discovered the
    petitioner in an intimate encounter with another man. 52 This
    discovery led to a violent mob dragging the couple into the
    courtyard, beating them, and discussing whether to kill them
    by burning or beheading. 53 Fearing for his life, the petitioner
    fled the country. Soon after arriving here, the Department of
    Homeland Security began removal proceedings. 54 We
    concluded that this harm met the requisite level of persecution
    because, “[i]n combination with these violent acts of
    intimidation and his injuries, the death threats were sufficiently
    49
    AR 4.
    50
    
    956 F.3d 135
     (3d Cir. 2020).
    51
    
    997 F.3d 132
     (3d Cir. 2021).
    52
    956 F.3d at 139.
    53
    Id.
    54
    Id.
    14
    ‘concrete and menacing,’ to transform this incident from a
    ‘simple beating,’ into outright persecution.” 55
    In Thayalan, we examined whether a single incident
    wherein the petitioner was forcibly taken to an army camp
    where he was held for two hours, had his head hit against a
    wall, and was punched in the stomach established past
    persecution. 56 In affirming the BIA’s finding that Thayalan’s
    abuse did not rise to the level of past persecution, we
    distinguished Doe. 57 We reasoned that Thayalan’s argument
    for past persecution was undermined because his abuse was a
    true “one-off,” not coupled with concrete or menacing threats.
    He decided that he did not need any kind of medical attention,
    and he remained in the country for more than a decade after his
    detention. These factors combined to undermine his claim of
    past persecution. 58
    Saban-Cach’s experiences are significantly more
    analogous to the facts of Doe. Indeed, the physical harm he
    suffered was arguably more severe than in Doe. Doe was
    severely beaten but was ultimately able to run away. In
    contrast, Saban-Cach was left unconscious after his attack—he
    was struck in the face with a glass bottle so hard that it broke,
    stabbed in the back with a shard of broken bottle, and was
    kicked repeatedly until “pieces of flesh [] came out.” 59 His
    attackers only stopped after neighbors intervened. Saban-Cach
    “woke up in [his] house . . . blood everywhere.” 60 His
    grandmother treated him with natural medicine. He still has
    visible scars on his forehead, back, and arms from this attack.
    He quite reasonably argues that if onlookers had not
    intervened, he “might very well be dead;” 61 the record is not to
    the contrary. Thayalan’s injuries were, in contrast, much less
    severe. Thayalan did not seek medical care because he did not
    think he needed it. Saban-Cach, in contrast—unconscious and
    55
    Id. at 144 (citations omitted).
    56
    
    997 F.3d 132
     at 136.
    57
    
    Id.
     at 141–42.
    58
    
    Id.
    59
    AR 140, 143.
    60
    AR 141.
    61
    Reply Br. at 11 (quoting Doe, 956 F.3d at 144).
    15
    bleeding—needed medical care and received it from his
    grandmother.
    Moreover, Thayalan’s physical attack was a true “one-
    off.” Saban-Cach was physically attacked on at least four
    occasions, and he was threatened numerous other times. 62 And
    whereas Thayalan remained in his country for more than a
    decade following his attack, Saban-Cach fled the country a few
    years later, after first trying to relocate internally.
    This is not to say that one incident cannot establish past
    persecution. “[T]he existence of multiple incidents is not a
    requirement” when determining whether the requisite level of
    harm has been met. 63 Indeed “a single incident, if sufficiently
    egregious, may constitute persecution.” 64 Accordingly,
    although Saban-Cach was targeted on multiple occasions, the
    attack in which he was brutally beaten and stabbed with a
    broken bottle may, by itself, reach the required standard of
    harm for establishing past persecution. To find this incident
    insufficient to rise to the level of persecution suggests that
    egregiousness must go beyond being stabbed, kicked into
    unconsciousness, and left bleeding with pieces of flesh hanging
    out. Merely stating such a proposition is sufficient to refute it.
    b. Failure to Consider Cumulative Effects
    The BIA must also consider “the cumulative effect of
    the applicant’s experience” when determining “whether a set
    of experiences rises to the level of a ‘severe affront[] to the life
    or freedom of the applicant.’” 65 Saban-Cach claims that, by
    focusing on only a single instance of abuse, the BIA did not
    consider the psychological harm he suffered, his experiences
    in light of his young age, and the threats he received.
    62
    AR 3.
    63
    Voci v. Gonzales, 
    409 F.3d 607
    , 615 (3d Cir. 2005).
    64
    Doe, 956 F.3d at 145.
    65
    Herrera-Reyes, 952 F.3d at 106; see also Cheng v. Att’y
    Gen., 
    623 F.3d 175
    , 192 (3d Cir. 2010) (“[T]he Board may
    not, in determining whether an asylum applicant suffered past
    persecution, take a single instance of mistreatment . . . from a
    larger pattern of abuse and confine its persecution analysis to
    the question of whether that single instance was, in and of
    itself, persecutory.”).
    16
    Saban-Cach asserts that he suffered psychological harm
    as a consequence of the gang’s abuse of his family and that
    such harm should have been considered in the BIA’s
    cumulative analysis of his claim for relief. We have previously
    explained the significance of a petitioner’s psychological harm
    resulting from harm to a family member when the petitioner
    was present during the infliction of harm. 66 Although, here, the
    record does not support a finding that Saban-Cach was present
    when the gang inflicted harm on members of his family, the
    psychological trauma of knowing what happened to them,
    especially his sister, could nevertheless be substantial.
    Accordingly, the BIA should have considered what, if any,
    emotional or psychological harm Saban-Cach suffered as a
    result of his family’s mistreatment. The harm Saban-Cach
    endured from learning of the violence inflicted upon a family
    member was certainly relevant to an inquiry into the
    reasonableness of any fear of future persecution if he were
    returned to Guatemala.
    Saban-Cach also claims that the BIA erred in failing to
    consider his experiences in the context of his youthful age. He
    argues that, “[a]lthough the initial attacks were not as violent
    as those he experienced later, they were still frightening
    enough to cause [him] to quit school before graduating for fear
    of his safety.” 67
    Several courts of appeals have concluded that age can
    be a critical factor in determining whether a petitioner’s
    experiences meet the threshold of past persecution. 68 These
    66
    See, e.g., Camara v. Att'y Gen. of U.S., 
    580 F.3d 196
    , 204
    (3d Cir. 2009), as amended (Nov. 4, 2009).
    67
    Petitioner Br. at 22.
    68
    See Liu v. Ashcroft, 
    380 F.3d 307
    , 314 (7th Cir. 2004)
    (“[A]ge can be a critical factor in the adjudication of asylum
    claims and may bear heavily on the question of whether an
    applicant was persecuted or whether she holds a well-founded
    fear of future persecution.”); Hernandez-Ortiz v. Gonzales,
    
    496 F.3d 1042
    , 1046 (9th Cir. 2007) (holding the IJ should
    look at the events from the applicants’ perspective and
    measure the degree of their injuries by their impact on
    children of their ages); Ordonez-Quino v. Holder, 
    760 F.3d 80
    , 92 (1st Cir. 2014) (noting “the BIA failed to address the
    harms Ordonez-Quino and his family experienced
    17
    courts differ in discerning the extent to which the BIA must
    consider a young petitioner’s age. For example, in Ordonez-
    Quino v. Holder, the Court of Appeals for the First Circuit
    found the BIA committed legal error by failing to show that it
    “considered the harms [the petitioner] suffered . . . from his
    perspective as a child.” 69 In contrast, the Court of Appeals for
    the Seventh Circuit in Liu v. Ashcroft held that the BIA’s
    discussion of the petitioner’s expulsion from school was
    sufficient to infer that the BIA was aware of the petitioner’s
    age; thus a more comprehensive treatment was not required. 70
    We have never addressed the degree to which the BIA
    and IJ are required to consider incidents of claimed past
    persecution in light of the petitioner’s age, 71 and we need not
    provide a definitive answer here. However, by way of
    guidance, we note that the higher threshold adopted by the
    Court of Appeals for the First Circuit requiring an explicit
    evaluation of a petitioner’s claims in light of age would help
    ensure the BIA considered all relevant circumstances and the
    context of a petitioner’s experience. Here, we need only note
    that the BIA should have explicitly considered what effect, if
    any, these experiences had on Saban-Cach given his youth.
    Finally, Saban-Cach argues that neither the BIA nor the
    IJ mention nor discuss that gang members threatened him
    numerous times. Threats that are concrete and menacing may
    be sufficient to establish past persecution, particularly when
    coupled with incidents of physical harm. 72 A threat is concrete
    cumulatively and from the perspective of a child); Jorge-Tzoc
    v. Gonzales, 
    435 F.3d 146
    , 150 (2d Cir. 2006) (same).
    69
    
    760 F.3d at
    92–93.
    70
    
    380 F.3d at 314
    .
    71
    But see Perez Muniz v. Att’y Gen., 
    363 F. App’x 973
    , 980
    n.4 (3d Cir. 2010) (declining to consider whether the BIA
    erred in failing to consider incident in light of petitioner’s age
    because he was unable to establish motive); Razzak v. Att’y
    Gen., 
    287 F. App’x 208
    , 213 (3d Cir. 2008) (per curiam)
    (concluding the IJ acknowledged the minor petitioners’ status
    as children).
    72
    See Blanco, 967 F.3d at 311–12 (holding threats that are
    concrete and menacing are sufficiently serious to constitute
    persecution).
    18
    and menacing “where the aggregate effect of a petitioner’s
    experiences, including or culminating in the threat in question,
    placed a petitioner’s life in peril or created an atmosphere of
    fear so oppressive that it severely curtailed the petitioner’s
    liberty.” 73 To meet this test, the threat must reflect an intent to
    inflict harm, but temporal proximity to other acts is not
    required. 74
    Saban-Cach asserts that gang members made several
    threats that should be considered concrete and menacing when
    considered cumulatively and in context with the totality of the
    evidence. As noted earlier, he testified that, while he was in
    school, gang members told him: “[W]e’re not going to stop
    attacking you until you’re part of us and, if not, until we take
    your life away. We’re going to take your life away if you don’t
    belong to us.” 75 He further testified that immediately before the
    worst attack, a gang member told him, “[W]e told you until you
    don’t [sic] belong to us we’re not going to leave you in
    peace.” 76 In his declaration, Saban-Cach also stated the gang
    members told him, “You know that if you don’t join us we’re
    not going to leave you alone. We’re going to get you the same
    way we got your dad.” 77 Following this threat, he was beaten
    with a bottle, stabbed and left unconscious and bleeding.
    Finally, while boarding a bus from Montufar to San Pedro,
    after being returned to Guatemala following his second failed
    attempt to enter the United States, gang members told him that
    “they were going to find . . . and kill [him].” 78
    The government’s justification of the BIA’s failure to
    consider these threats is unpersuasive. It characterizes the
    threats as “vague and unspecific.” 79 That characterization can
    only be described as excessive adversarial zeal rather than an
    honest description of the record. When a pattern of actual
    violence substantiates threats of violence, the threats are
    73
    Herrera-Reyes, 952 F.3d at 108.
    74
    Id.
    75
    AR 137.
    76
    AR 140.
    77
    AR 265.
    78
    AR 266.
    79
    Government Br. at 25.
    19
    concrete. 80 Moreover, the government’s characterization of the
    threats as “vague” is both puzzling and disappointing given the
    beating and stabbing that left Saban-Cach unconscious and
    could have partially blinded him.
    The government also argues that “Saban did not argue
    that the threats he received were ‘concrete and menacing,’ so
    the [BIA] was not prompted with a need to address the issue in
    any detail.” 81 This argument is as disappointing as it is
    unconvincing. Saban-Cach did not use the words “concrete and
    menacing,” but the brief filed with the BIA clearly states that
    “[t]he IJ . . . failed to consider the cumulative effect of the many
    threats and attacks against Respondent.” 82 This assertion is
    certainly enough to prompt the BIA to focus on this issue.
    Moreover, the government does not address the IJ’s failure to
    discuss threats, and we can think of no persuasive reason for
    such an omission. Accordingly, we can only conclude that the
    BIA, by ignoring these threats, failed to conduct a proper
    cumulative review of Saban-Cach’s experiences.
    c. Saban-Cach’s Persecution as a Member of a Protected Group
    Because the BIA found that Saban-Cach failed to
    establish a likelihood of persecution, it thought it was
    “unnecessary to address any of the remaining issues raised by
    [Saban-Cach] on appeal, including whether [his] proposed
    particular social group was cognizable and whether he
    demonstrated the requisite nexus between past harm and future
    fear and a protected ground under the Act.” 83 Saban-Cach had
    challenged the IJ’s conclusion—that the harm he suffered was
    not on account of any protected status—in his appeal to the
    BIA.
    The IJ determined that “[e]ven if the harm that [Saban-
    Cach] suffered rose to the level of persecution, [he] has not
    established that any such persecution was or would be on
    account of a protected ground.” 84 First, the IJ concluded that
    “young Guatemalan men who are recruited by a gang and
    80
    See Herrera-Reyes, 952 F.3d at 112.
    81
    Government Br. at 28.
    82
    AR 17.
    83
    AR 5.
    84
    AR 105.
    20
    publicly refuse to join[,]” is not a cognizable social group
    because it is neither particular nor socially distinct. 85 And, even
    if it were, the IJ reasoned, Saban-Cach has not shown that he
    publicly renounced gangs or in a public manner refused to join
    a gang. Second, the IJ concluded that there is insufficient
    evidence to show that Saban-Cach held a specific political
    opinion or that he was persecuted on account of that political
    opinion. Finally, although the IJ recognized that the gang may
    have sought Saban-Cach’s indigenous ethnicity as being useful
    to their agenda, “the gang only harmed the respondent
    specifically when he refused to succumb to those recruitment
    efforts.” 86 The IJ thus concluded that Saban-Cach was not
    harmed on account of his being an indigenous person, but
    rather because of his refusal to join the gang.
    That analysis misses the point. Saban-Cach has clearly
    established membership in a particular social group as an
    indigenous person in Guatemala. A particular social group is
    “(1) composed of members who share a common, immutable
    characteristic, (2) defined with particularity, and (3) socially
    distinct within the society in question.” 87 Saban-Cach’s
    indigenous ethnicity—as indicated by his name, language, and
    appearance—is an immutable characteristic that made him
    socially distinct. 88 He established membership in a
    particularized group as evidenced from the gang’s persecution
    of him for refusing recruitment that was attempted because he
    was of Kaqchikel Mayan indigenous ethnicity. This is reflected
    in the gang’s threats, which included insults based on his
    indigenous identity (e.g., “[I]ndigenous, Indian, terrible,
    terrible, ugly, terrible, silly, stupid Indian indigenous.”). 89
    85
    AR 105.
    86
    AR 106.
    87
    Radiowala v. Att’y Gen., 
    930 F.3d 577
    , 583 (3d Cir. 2019).
    88
    Komarovas v. Att'y Gen., 
    219 F. App'x 207
    , 210 n.4 (3d
    Cir. 2007) (noting that ethnicity is an immutable
    characteristic). See also Negeya v. Gonzales, 
    417 F.3d 78
    , 83
    (1st Cir. 2005) (“A social group is composed of members
    who ‘share a common, immutable characteristic.’ Groups
    satisfying this criterion typically include racial and ethnic
    groups.”) (internal citations omitted).
    89
    AR 137.
    21
    The IJ simply overlooked this evidence that the harm
    Saban-Cach suffered was due to his being identified as an
    indigenous person. This focus ignored the testimony that the
    gang wanted to recruit him solely to use him as “bait” because
    he was an indigenous person. 90 Saban-Cach’s credible
    testimony made clear that he was targeted because of his
    indigenous ethnicity.
    2. Internal Relocation
    The BIA determined that Saban-Cach failed to prove
    that he could not reasonably relocate. It relied on the fact that
    “those who attacked him were gang members not associated
    with the government, . . . the attacks were limited to one town,
    and . . . the applicant was able to live safely in another town for
    4 years.” 91
    Substantial evidence does not support the finding that
    he lived safely without problems in San Pedro. The BIA’s
    rationale ignores that Saban-Cach credibly testified that the
    gang members recognized and threatened him after he left his
    hometown. He testified that he saw gang members in San
    Pedro on three occasions. They were following or looking for
    him, but he was able to run and hide from them. This was the
    case both before his first attempt to enter the United States as
    well as after he was removed from the United States to San
    Pedro. Saban-Cach explained:
    Although I returned to live with Evelyn’s family
    in San Pedro Sacatepéquez, I did go to see my
    family in San Juan Sacatepéquez twice. The
    second time, when I was getting on the bus to go
    90
    AR 12. The BIA put this burden on Saban-Cach because it
    and the IJ determined that he could not establish past
    persecution. If it had found that Saban-Cach had suffered past
    persecution, the burden would have shifted to the government
    to show, by a preponderance of the evidence, that he could
    reasonably and safely relocate to another part of the proposed
    country of removal or that there had been a fundamental
    change in circumstances. This burden-shifting regime was the
    mechanism in place when Saban-Cach applied for asylum. It
    has since been changed, but the changes were not retroactive.
    See footnote 80.
    91
    AR 4.
    22
    back to San Pedro, people from the gang saw me
    and yelled that they were going to find me and
    kill me. They somehow managed to follow me
    back to San Pedro, because again I saw them on
    the street there. Fortunately, I was able to hide
    from them, waiting a long time to go back to
    Evelyn’s house. After this I did not go back to
    San Juan Sacatepéquez again. 92
    Moreover, the BIA failed to acknowledge that Saban-
    Cach’s younger brother—his only immediate family member
    still living in Guatemala—even refuses to tell Saban-Cach
    where he is living because, after a gang member attempted to
    run over him with a car, he fears further gang-related
    persecution. The BIA also ignored the expert’s report that “it
    is exceedingly difficult for individuals—particularly
    indigenous individuals previously targeted by gangs—to move
    from the area in which they have grown up and find a safe,
    secure place to live.” 93 As we recently made clear in Nsimba v.
    Attorney General, “[w]e know of no authority that interprets
    ‘safely relocate’ as a synonym for ‘relocate,’ and we refuse the
    BIA’s invitation to ignore that important condition.” 94 In
    Nsimba, we joined several other circuit courts of appeals in
    concluding that the ability of a petitioner to relocate cannot
    require him or her to live in hiding to avoid persecution. 95
    Although published subsequent to the BIA’s decision here,
    Nsimba clearly highlights the BIA’s error in concluding that
    Saban-Cach could reasonably relocate internally because he
    was able to run and hide from his persecutors while in San
    Pedro.
    B. Relief under the Convention Against Torture
    The BIA also found no clear error in the IJ’s
    determination that Saban-Cach failed to establish that the
    government of Guatemala would willfully acquiesce to his
    persecution. We held in Myrie v. Attorney General that the
    determination of whether an applicant has met the burden for
    relief under the CAT is subject to a two-pronged analysis. 96 In
    92
    AR 266.
    93
    AR 319.
    94
    
    21 F.4th 244
    , 255 (3d Cir. 2021) (emphasis in original).
    95
    
    Id.
    96
    Myrie v. Att’y Gen., 
    855 F.3d 509
    , 516 (3d Cir. 2017).
    23
    the first prong, the IJ must answer two questions: “(1) what is
    likely to happen to the petitioner if removed; and (2) does what
    is likely to happen amount to the legal definition of torture?”97
    The second prong is “assessing whether an applicant has
    established that public officials will acquiesce to the feared
    tortu[r]ous acts of a non-state actor.” 98 The IJ must again
    engage in a two-part inquiry. S/he must determine: (1) how
    public officials would likely react to the harms the petitioner
    fears; and (2) whether this response qualifies as acquiescence
    under the governing regulations. 99
    Saban-Cach argues that the BIA erred under both
    prongs of the Myrie inquiry. Under the first prong, he argues,
    the BIA failed to consider whether he faces future torture if
    removed. He also argues that the record contains ample
    evidence that he would be subject to torture if removed. Under
    the second prong he argues that the BIA erred in finding that
    he did not establish that public officials will acquiesce to the
    feared torturous acts of the gang.
    1. Myrie Prong 1
    Saban-Cach first argues that the BIA failed to consider
    either part of the first prong under Myrie. We agree. As noted
    above, the BIA had to answer the following questions under
    the first prong: (1) what is likely to happen to Saban-Cach if
    removed, and (2) does what is likely to happen amount to the
    legal definition of torture? The entirety of the BIA’s relevant
    analysis consists of the following: “[W]e agree with the [IJ]
    that the harm that the applicant suffered in the past did not rise
    to the level of torture. We also agree that the societal
    discrimination against the Indigenous in Guatemala by itself
    does not rise to the level of torture.” 100 As this shows, the BIA,
    and by extension the IJ, did not consider what is likely to
    happen if Saban-Cach is removed. It instead reviewed the harm
    that he already suffered and asked whether that harm alone
    constituted torture. 101 Whether a petitioner has been tortured
    97
    
    Id.
    98
    
    Id.
    99
    
    Id.
    100
    AR 6 (citations omitted).
    101
    Ghanem v. Att’y Gen., 
    14 F.4th 237
    , 248–49 (3d Cir. 2021)
    (“The agency took a much more circuitous route here . . .
    24
    before is a relevant consideration, but there are a number of
    other factors that the BIA should consider when determining
    the likelihood of future torture. 102 This alone warrants remand,
    but is not the end.
    The BIA and IJ also failed to make clear that they
    “consider[ed] ‘all evidence relevant to the possibility of future
    torture.’” 103 Of course, “the IJ and BIA need not discuss every
    piece of evidence mentioned,” but neither can they “ignore
    evidence favorable to the [noncitizen]” without any
    explanation for the omission. 104 In adopting the IJ’s analysis,
    the BIA overlooked significant evidence that Saban-Cach is
    likely to face torture if removed to Guatemala. At oral
    argument, the government acknowledged that the relevant
    objective evidence was more than a thousand pages. Yet,
    despite the voluminous evidence, the pertinent portion of the
    IJ’s analysis consisted of only the following:
    The Court finds that the respondent has failed to
    establish that it is more likely than not that he
    would suffer tortured [sic] . . . . The respondent’s
    objective evidence goes to generalized brutality
    in Guatemala rather than the respondent’s
    personal risk of torture. The Court does not find
    that the respondent has been tortured in the past
    because the harm he has suffered does not rise to
    the level of severe physical or mental pain or
    suffering. While there is evidence to show that
    some general discrimination against the
    rather than first analyzing ‘what is likely to happen’ under the
    initial Myrie inquiry.”) (emphasis in original).
    102
    
    8 CFR § 1208.16
    (c)(3) (“[A]ll evidence relevant to the
    possibility of future torture shall be considered, including but
    not limited to: (i) evidence of past torture inflicted upon the
    applicant; (ii) evidence that the applicant could relocate to a
    part of the country of removal where he or she is not likely to
    be tortured; (iii) evidence of gross, flagrant or mass violations
    of human rights within the country of removal; and (iv) other
    relevant information regarding conditions in the country of
    removal.”).
    103
    Quinteros v. Att’y Gen., 
    945 F.3d 772
    , 786 (3d Cir. 2019).
    104
    
    Id.
    25
    indigenous people exists in Guatemala, there is
    insufficient evidence to show that this
    discrimination alone rises to the level of torture
    as described by the law.
    ....
    While the Court recognizes that country
    conditions in Guatemala show that gang violence
    exists, the Court does not find that the respondent
    has met the high burden to establish that he
    himself would be singled out for torture if
    returned to his home country. 105
    The government argues that the IJ’s reference to Saban-Cach’s
    objective evidence shows that she considered the expert report
    and evidence of country conditions. But merely using the
    words “objective evidence” does not establish that the IJ
    actually considered this evidence, given the flaws in the IJ’s
    analysis here.
    The IJ’s conclusion that the “objective evidence goes to
    generalized brutality in Guatemala rather than the respondent’s
    personal risk of torture” suggests she did not undertake a
    thorough analysis of the objective evidence, including the
    expert report. The report explains that “it is exceedingly
    difficult for individuals—particularly indigenous individuals
    previously targeted by gangs—to move from the area in which
    they have grown up and find a safe, secure place to live.” 106
    The country report concludes that “[b]ased on all the
    information available . . . , both from this particular case as well
    as the general conditions in Guatemala, . . . Selvin Gerardo
    Saban[-Cach] faces continued harassment, threats, and serious
    bodily harm should he be returned to Guatemala.” 107 This
    objective evidence is relevant to Saban-Cach’s specific risk of
    torture.
    The evidence establishing that Guatemalan gang
    violence still runs rampant supports the idea that the gang-
    105
    AR 69 (citation omitted).
    106
    AR 319.
    107
    AR 319.
    26
    related violence Saban-Cach suffered in the past is likely to
    continue if he returns. That is, he would be at risk of being
    beaten or killed because the gang that targeted him is still
    operating and has, in fact, grown in strength and numbers. We
    are thus convinced that there is substantial evidence that
    Saban-Cach is likely to face similar harm if returned. 108
    We also believe that this record supports a conclusion
    that the harm that probably awaits him constitutes torture. An
    act constitutes torture if “severe pain or suffering, whether
    physical or mental, is intentionally inflicted on a person for
    such purposes as” punishment, intimidation, coercion “or for
    any reason based on discrimination of any kind.” 109 Given the
    gang’s previous death threats and beatings, the harm that the
    gang would likely subject Saban-Cach to if he were returned to
    Guatemala could rise to the level of torture as it is intentionally
    inflicted for the purposes of intimidation as well as coercion
    and punishment for refusing to join the gang.
    2. Myrie Prong 2
    Saban-Cach also argues that the BIA erred in
    determining the second prong: assessing whether he
    established that public officials would acquiesce to the feared
    torturous acts of the gang. Again, the BIA had to engage in a
    two-part inquiry. It had to decide (1) how public officials
    would likely react to the harms Saban-Cach fears, and (2)
    whether this response would qualify as acquiescence under the
    governing regulations. Saban-Cach argues that the BIA’s
    reliance on the fact that he did not report incidents of abuse to
    the police is insufficient to support a finding that he failed to
    establish the Guatemalan government would willfully
    acquiesce to his torture.
    In assessing this prong, the BIA concluded, “[W]e agree
    with the [IJ] that there is insufficient evidence that the
    government would instigate, consent to, or acquiesce in (to
    include the concept of willful blindness), the applicant’s torture
    108
    See Ghanem, 14 F.4th at 249; Quinteros, 945 F.3d at 787;
    Guzman, 956 F.3d at 181–82.
    109
    
    8 C.F.R. § 1208.18
    (a)(1). See Quinteros, 945 F.3d at 787
    n.72.
    27
    upon his return to Guatemala.” 110 As support, the BIA pointed
    out that Saban-Cach has never “been personally harmed or
    threatened by a government official in Guatemala” and he “did
    not report his problems with the gang members to the
    police.” 111 In making this determination, the BIA appeared to
    conflate both step two inquiries. Instead of first evaluating all
    of the evidence to determine the government officials’ likely
    response, and then asking whether that response constitutes
    acquiescence, the BIA looked to some of the evidence to
    determine whether it suggests the officials would acquiesce.
    We made clear in Myrie, however, that to assess
    whether a petitioner established that public officials would
    acquiesce to the feared torturous acts, a two-part analysis must
    be conducted. 112 Because this analysis includes first a question
    of fact—how public officials would likely react to the harms
    feared—and then a question of law—would this response
    qualify as acquiescence under the governing regulations—the
    BIA cannot consolidate these questions, as it must apply two
    different standards of review. 113
    This leads to another error related to the standard of
    review. The BIA must review the first, factual question for
    clear error and the second, legal question de novo. 114 In
    affirming the IJ’s decision of the second question regarding
    acquiescence, the BIA concluded that it found “no clear error
    in the [IJ]’s predictive fact-finding.” 115 Accordingly, in
    addition to not bifurcating the Myrie step-two inquiry, the BIA
    also erred by applying this heightened standard of review to a
    legal question. Because of these errors, “we have little insight
    into the basis for [the BIA’s] determination that the IJ’s
    opinion ‘clearly reflects that [s]he used the proper “willful
    blindness” standard in relation to the issue of
    acquiescence.’” 116 Accordingly, on remand the BIA needs to
    reassess each question.
    110
    AR 6.
    111
    AR 6.
    112
    
    855 F.3d at
    516–17.
    113
    
    Id.
    114
    
    Id.
    115
    AR 6.
    116
    Myrie, 
    855 F.3d at 517
    .
    28
    Moreover, the limited analysis the BIA supplied is
    completely inconsistent with this record. Saban-Cach concedes
    that he neither was harmed by a government official nor
    reported his problems to the police, and the IJ was not wrong
    in considering those facts when trying to determine how the
    government officials might act. However, these facts provide
    little insight into the potential actions (or inactions) of the
    police. Yet the BIA relied exclusively on them and no other
    facts in making its determination. Further review of the record
    establishes that the government’s only response to Saban-
    Cach’s wife’s complaints about the gang’s threatening
    behavior and specifically to his sister’s abduction and rape was
    consistent with acquiescence.
    Finally, there is considerable evidence that would
    support a finding that the government officials are willfully
    blind to the violence of gang members, especially against
    indigenous people. There is even evidence suggesting the
    police are, themselves, involved with the gangs. For example,
    the BIA should have considered the expert report that
    described how “there are serious questions about the extent to
    which Guatemalan officials are cooperating with the gangs.” 117
    This report explained that gang members “include former
    members of the Guatemalan . . . police forces.” 118 Allegations
    of gang influence and corruption reach the highest levels of
    local government. In fact, the mayor of the town in which
    Saban-Cach lived was accused of being affiliated with the local
    gang. Saban-Cach himself testified: “[the police] were
    associated with [the gang]. . . . I felt that I was more at risk if I
    denounced them. I know that I was never going to get any, any
    protection from them.” 119
    The expert report supported Saban-Cach’s conclusion,
    noting, “[t]here is no indication that the quality of policing in .
    . . San Juan Sacatepéquez has improved in the last ten years;
    meanwhile there is clear evidence that the gangs have grown
    larger and stronger.” 120 Finally, the report also described how
    “racism is present throughout the [police] and, unfortunately it
    117
    AR 314–15.
    118
    AR 308.
    119
    AR 138.
    120
    AR 318.
    29
    can and does play out with indigenous people being ignored,
    their complaints dismissed, or even assaulted for no other
    reason than their ethnicity.” 121
    The BIA did, however, consider Saban-Cach’s father’s
    testimony that makes the same claim. In this testimony, his
    father described how he had filed a complaint with the police
    after a gang member kidnapped and raped Saban-Cach’s sister,
    but the police did nothing. Yet the BIA explained that this
    testimony was inconsistent with the complaint, which makes
    no mention of a rape or a kidnapping and instead describes this
    as a domestic violence incident with the sister’s boyfriend, a
    member of the gang. Without further explanation, this is not
    necessarily an inconsistency. Even in our country, there is a
    sad history of authorities ignoring claims of rape between close
    acquaintances and dismissing such incidents as merely
    “domestic violence.” They thus ignore not only the seriousness
    of the assault, but the underlying criminality. 122 It is clear that
    the police failed to take any meaningful action to investigate
    the complaint. Taken together, the police’s inaction with
    regard to the complaint, the expert’s report, and the sworn
    testimony of Saban-Cach that the police would not protect him
    because he is indigenous, suggest that the police would likely
    not be responsive. 123
    III.
    For the foregoing reasons, we will grant Saban-Cach’s
    petition, vacate the BIA’s order, and remand to the BIA for
    further proceedings consistent with this opinion.
    121
    AR 318.
    122
    See, e.g., Thurman v. City of Torrington, 
    595 F. Supp 1521
    (Dist. Ct. Conn. 1984) (highlighting for the first time how
    police may be affording more protection to women who do
    not know their abusers than women who are the victims of
    domestic violence).
    123
    If on remand the BIA determines that the police would be
    willfully blind to the gang’s future torture of Saban-Cach,
    then that conclusion would be dispositive of the answer to the
    second question under this prong: whether that response
    would qualify as acquiescence. See Roye v. Att’y Gen., 
    693 F.3d 333
    , 343 (3d Cir. 2012).
    30