Daniels v. Thomas & Betts Corp. ( 2001 )


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  •                                                                                                                            Opinions of the United
    2001 Decisions                                                                                                             States Court of Appeals
    for the Third Circuit
    8-24-2001
    Daniels v. Thomas & Betts Corp
    Precedential or Non-Precedential:
    Docket 00-1974
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    Recommended Citation
    "Daniels v. Thomas & Betts Corp" (2001). 2001 Decisions. Paper 191.
    http://digitalcommons.law.villanova.edu/thirdcircuit_2001/191
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    Filed August 24, 2001
    UNITED STATES COURT OF APPEALS
    FOR THE THIRD CIRCUIT
    NO. 00-1974
    IDA K. DANIELS, Widow of Charles P. Daniels, Deceased
    v.
    THOMAS & BETTS CORPORATION; ELECTRICAL
    DIVISION OF THOMAS & BETTS CORPORATION; JOHN
    SCHIERER; JOHN DOES I-X; ABC CORPORATION, I-X
    Thomas & Betts Corporation, Electrical
    Division Of Thomas & Betts Corporation
    and John Schierer,
    Appellants
    On Appeal From the United States District Court
    For the District of New Jersey
    (D.C. Civil Action No. 95-cv-00490)
    District Judge: Honorable John W. Bissell
    Argued February 6, 2001
    BEFORE: BECKER, Chief Judge, AMBRO and
    STAPLETON, Circuit Judges
    (Opinion Filed: August 24, 2001)
    Steven B. Varick (Argued)
    McBride, Baker & Coles
    500 West Madison Street, 40th Floor
    Chicago, IL 60606
    Steven R. Weinstein
    Dunetz Marcus
    354 Eisenhower Parkway
    Plaza II, Suite 1500
    Livingston, NJ 07039
    Attorneys for Appellants
    John M. Esposito (Argued)
    Unit A2
    870 Pompton Avenue
    Canfield Office Park
    Cedar Grove, NJ 07009
    Attorneys for Appellee
    OPINION OF THE COURT
    STAPLETON, Circuit Judge:
    Appellee/Plaintiff Ida K. Daniels ("Mrs. Daniels"), widow
    of Charles P. Daniels ("Mr. Daniels"), sued her husband's
    former employer, Thomas & Betts Corporation ("T&B"), for
    breach of fiduciary duty, delay in providing ERISA plan
    documents, and attorney's fees. She alleged inter alia that
    T&B materially misled Mr. Daniels into believing that he
    had 1.5 times his annual salary in supplemental life
    insurance in addition to the one times annual salary life
    insurance T&B provided Mr. Daniels as an employment
    benefit.
    The District Court granted Mrs. Daniels' motion for
    summary judgment as to liability on the breach of fiduciary
    duty claim. It further held, however, that there were
    genuine issues of material fact as to the type of equitable
    relief that should be awarded as a result of that breach.
    The District Court also granted Mrs. Daniels summary
    judgment on her claim that T&B failed for 291 days to
    provide her plan documents in violation of S 104(b)(4) of
    2
    ERISA, 29 U.S.C. S 1024(b)(4). It awarded her the maximum
    statutory penalty of $100 per day, or $29,100.
    The District Court referred the determination of equitable
    relief on the breach of fiduciary duty claim to an arbitrator
    who subsequently awarded Mrs. Daniels $40,545.
    Thereafter, the District Court approved an attorney's fees
    award of $34,482.28 and entered final judgment in the
    amount of $104,127.28, plus interest and taxable costs.
    T&B appeals. We will reverse the judgment of the District
    Court and remand for further proceedings consistent with
    this opinion.
    I.
    Mr. Daniels worked for T&B from 1955 until his death
    from cancer in 1993. Prior to 1993, Mr. Daniels received life
    insurance in the amount of one times his annual salary at
    T&B's expense as an employment benefit. Also prior to
    1993, Mr. Daniels elected to supplement this insurance by
    purchasing group life insurance having a face value of 1.5
    times his annual salary. The premiums for this
    supplemental insurance were the same without regard to
    the employee's age and were deducted from the employee's
    paycheck.
    T&B changed its insurance carrier and, concomitantly,
    the structure of its life insurance benefits, effective
    January, 1993. Under the new plan (the "MetLife plan"),
    T&B continued to provide at its expense life insurance in
    the amount of one times annual salary as an employment
    benefit. Employees could continue to purchase
    supplemental life insurance, but now only in whole (rather
    than fractional) multiples of salary. Moreover, the
    premiums for this supplemental coverage were "age-
    banded" so that they increased with the employee's age.
    In the fall of 1992, Mr. Daniels became ill and took a
    medical leave from T&B. In early December, T&B sent Mr.
    Daniels a number of documents explaining the life
    insurance benefits changes that would become effective on
    January 1, 1993. The information packet began with a
    memorandum from John Schierer, T&B's Manager of
    3
    Employee Relations, to "ALL OFFICE EMPLOYEES." With
    regard to life insurance, the memo stated that:
    Life Insurance Maximums will be increased to a
    maximum of five times base salary on [sic] $500,000
    whichever is less. Thomas & Betts will continue to
    provide one times base salary free of charge. Additional
    multiples will be available on an age-banded basis.
    Details are attached.
    The first attached document is entitled, "OPEN
    ENROLLMENT / GROUP TERM LIFE INSURANCE /
    EFFECTIVE JANUARY 1, 1993." The document again
    explains that T&B "will provide salaried employees one
    times their base salary in group term life insurance to a
    maximum $500,000." The document then sets forth the
    following two paragraphs which give rise to this suit:
    If you currently have supplemental coverage, you will
    be grandfathered up to your current amount. If your
    current coverage amount is less than 5 times base
    salary, you then have the option of electing an
    additional 1 times base salary up to an incremental
    $100,000 without additional proof of insurability.
    Employees who do not currently have supplemental
    coverage will be guaranteed coverage for 2 times base
    salary up to $200,000. Proof of insurability will be
    required for the additional coverage chosen in excess of
    2 times.
    An additional document, entitled "LIFE INSURANCE,"
    further explains T&B's employees' supplemental life
    insurance benefits as follows:
    In addition to your Basic Life Insurance, you may
    purchase Supplemental Life Insurance by enrolling in
    the program and paying the required premium.
    Amount of Coverage
    You may purchase Supplemental Life Insurance in
    amounts of one, two, three, four or five times your base
    salary.
    On December 20, 1992, Mr. Daniels met with Schierer.
    Mr. Daniels asked a number of questions about his
    4
    benefits, none of which related to supplemental life
    insurance. In the context of his health care benefits, Mr.
    Daniels expressed an interest in increasing his take-home
    pay in light of the layoff T&B had warned him he would
    soon face. At some point during the conference, Mr. Daniels
    executed a "Group Insurance Enrollment/Change Form."
    The form provided an option for "Your Supplemental Life
    Insurance" and stated, "I wish to purchase Supplemental
    Life Insurance in the amount indicated below.*" The
    possible choices were "None," "1 time,"2 times," "3 times,"
    "4 times," and "5 times my annual earnings." The "asterisk"
    footnote stated: "I understand that I may have to provide
    medical evidence of insurability before this coverage
    becomes effective." Mr. Daniels placed an "X" in the blank
    next to "None."
    In her deposition, Mrs. Daniels testified to statements Mr.
    Daniels made after the December 20 meeting that tended to
    show what he thought he had done with respect to his
    supplemental life insurance. Mrs. Daniels testified that
    after the terminal nature of her husband's condition
    became known in January, 1993, he told her "four or five
    times" that she would receive 2.5 times his salary in life
    insurance benefits. She further testified that subsequent to
    the new benefits plan becoming effective, her husband
    reviewed his payroll deductions for a supplemental life
    insurance entry and, finding one, told her that"it was in
    order."1
    _________________________________________________________________
    1. Mr. Daniels' January 14, 1993, pay statement showed an insurance
    deduction in the same amount as his prior statements. His February 11,
    1993, pay statement appears to contain a $50.97 insurance deduction;
    that amount is listed under the heading "Deduction Type." Despite this
    entry's appearance, it is in fact a credit. The pay statement itself
    contains no visible indicia that this entry, listed as it is below the
    heading "Deduction Type" and next to other, true deductions, is in fact
    a credit. One only discovers that this entry is in fact a credit if one
    takes
    Mr. Daniels' February 11, 1993, gross pay and actually calculates his
    net pay. Mr. Daniels' March 15, 1993, pay statement, issued four days
    after his death, shows no deduction for supplemental insurance.
    T&B explains that because it had not implemented all of the MetLife
    benefits changes as of Mr. Daniels' January 14, 1993, paycheck, it
    erroneously deducted $20.54 for supplemental life insurance. Although
    T&B is correct that the February 13, 1993, entry is in fact a credit and
    not a deduction, it points to no record evidence to support its
    explanation of what necessitated this pay adjustment.
    5
    After Mr. Daniels' death, Mrs. Daniels received payment
    of $53,000, representing one times her husband's annual
    salary. Mr. Daniels' son, Charles, Jr., asked Schierer if the
    family was entitled to any additional life insurance benefits
    in light of the supplemental life insurance his father had
    been electing. Schierer produced the form on which Mr.
    Daniels had marked "None" and informed the Daniels that
    there were no additional life insurance benefits. Mrs.
    Daniels then obtained counsel who, on September 29,
    1994, wrote to T&B and requested "all benefit plan
    document [sic] or plan summaries which explain any and
    all plan terms, benefits, and procedures applicable to
    benefits available to Mr. Daniels." T&B did not respond to
    Mrs. Daniels' attorney's request until July 17, 1995, 291
    days later.
    II.
    The District Court held that T&B, as the administrator of
    an ERISA plan, had a fiduciary duty not to "materially
    mislead those to whom the duty of loyalty and prudence are
    owed." App. at 16 (quoting from In re Unisys Corp. Retiree
    Med. Benefit "ERISA" Litig., 
    57 F.3d 1255
    , 1261 (3d Cir.
    1995)). A misrepresentation, it explained, is material if
    "there is substantial likelihood that it would mislead a
    reasonable employee into making" a decision to his or her
    detriment. 
    Id. T&B does
    not dispute that it had a fiduciary
    duty; it does dispute that it breached that duty.
    The District Court concluded that T&B made a material
    misrepresentation to Mr. Daniels. As the Court succinctly
    put it:
    The Court concludes that defendants made a
    material misrepresentation to Mr. Daniels when they
    stated in documents sent to him to explain the change
    in benefits: "If you currently have supplemental
    coverage, you will be grandfathered up to your current
    coverage amount." (Esposito Cert., Exh. F). Black's Law
    Dictionary defines "grandfather clause," in relevant
    part, as: "Provision in a new law or regulation
    exempting those already in or a part of the existing
    system which is being regulated." (Id.) On its face,
    6
    defendants' statement conveyed that employees who
    already had supplemental insurance coverage would be
    exempted from the changes to defendants' policy.
    * * *
    There is no elaboration on this grandfather clause
    anywhere in the remainder of the explanatory
    memorandum where that sentence is found or in the
    other information defendants provided to Mr. Daniels,
    i.e., the cover memorandum, the enrollment form, and
    the information Mr. Schierer says he conveyed to Mr.
    Daniels at the December 20, 1992 meeting.
    * * *
    Defendants' statement that "[i]f you currently have
    supplemental coverage, you will be grandfathered up to
    your current coverage amount" was a material
    misrepresentation. (Esposito Cert., Exh. F). In fact,
    employees who already had supplemental insurance
    were not grandfathered up to their current coverage
    amounts. Instead, they had to elect to be
    grandfathered up to those amounts . . . .
    App. at 17, 17-18, 18.
    In the District Court's view, this finding of a material
    misrepresentation by an ERISA fiduciary was sufficient
    alone to warrant summary judgment against T&B "as to
    [its] liability." App. at 36. The Court made no finding as to
    whether Mr. Daniels actually relied on T&B's
    misrepresentation. Instead, it concluded that "genuine
    issues of material fact remain as to the type of equitable
    relief that should be awarded." In the course of so
    concluding, the District Court acknowledged that Mr.
    Daniels may not have relied upon the misrepresentation at
    all; instead, Mr. Daniels may have "purposely elected not to
    continue to pay for supplemental insurance." On the other
    hand, the Court observed, the evidence would support an
    inference that the "grandfathered" misrepresentation led
    Mr. Daniels to believe that he did not have to do anything
    to continue his existing supplemental insurance and that
    he should check "None" on the enrollment form to indicate
    that he did not wish to purchase any additional
    supplemental insurance.
    7
    The arbitrator explicitly acknowledged that the District
    Court had yet to find reliance: "This case boils down to the
    following questions. Did the grandfather clause cause the
    decline of the supplemental plan under the new policy and
    if so what is the remedy?" Having recognized the unresolved
    reliance issue, the arbitrator stated cursorily,"Considering
    the pros and cons of each party's argument makes[this] a
    case which should be decided equitably." The arbitrator
    then summarily awarded Mrs. Daniels $40,545 (or fifty-one
    percent of her desired recovery) plus costs.
    With respect to appellees' claim that T&B violated 29
    U.S.C. S 1024(b)(4) by refusing to comply with a request for
    the "instruments under which [an ERISA] plan is
    established or operated," the District Court held that: (1) a
    request from the attorney of a participant or beneficiary
    triggers the statutory duty to respond; and (2) Mrs. Daniels
    was a "beneficiary" as defined in ERISA at the time of her
    attorney's request even though she had previously received
    all of the insurance proceeds she was entitled to receive
    under the MetLife Plan. The District Court then noted that
    T&B had offered no excuses for its failure to provide the
    documents other than the legal arguments the Court had
    just rejected and pointed out that there had not even been
    a response to Mrs. Daniels asserting these legal positions.
    As a result, it imposed penalties of $100 per day for the
    291 days T&B had refused to respond.2
    _________________________________________________________________
    2. The District Court had jurisdiction pursuant to 28 U.S.C. S 1331 and
    29 U.S.C. S 1132(f).
    This court has jurisdiction pursuant to 28 U.S.C.S 1291. We reject
    Mrs. Daniels' argument that 28 U.S.C. S 657(a) deprives this court of
    jurisdiction to hear this appeal. Section 657(a) provides that arbitration
    awards made under Chapter 44 of Title 28 "shall be entered as the
    judgment of the court after the time [30 days] has expired for requesting
    a trial de novo. The judgment so entered shall be subject to the same
    provisions of law and shall have the same force and effect as a judgment
    of the court in a civil action, except that the judgment shall not be
    subject
    to review in any other court by appeal or otherwise ." (emphasis added).
    The arbitrator's award was entered on November 8, 1999, and T&B filed
    its demand for a trial de novo twenty-nine days later on December 7,
    1999. In its notice demanding trial de novo, T&B stated that it only
    wished to preserve its right to challenge the District Court's liability
    8
    III.
    Both sides claim to be entitled to summary judgment
    with respect to T&B's liability on the breach of fiduciary
    duty claim. Moreover, T&B insists that, even if it is not
    entitled to such a summary judgment, the issue of liability
    must be tried. In order to resolve these contentions and the
    arguments addressed in support of them, we must
    determine: (1) whether there is a material dispute of fact as
    to whether T&B made a material misrepresentation; (2)
    whether detrimental reliance is an essential element of Mrs.
    Daniels' case on liability and, if so, whether there is a
    material dispute of fact as to whether Mr. Daniels relied on
    the "grandfathered" statement; and (3) whether summary
    judgment could properly be entered against T&B on the
    liability issue in the alleged absence of any evidence
    tending to show that it was aware of confusion on Mr.
    Daniels' part.
    Mrs. Daniels' claim is that T&B breached its fiduciary
    duty by misrepresenting that existing supplemental
    insurance would be "grandfathered." We have reviewed the
    elements of such a claim in two recent decisions, Adams v.
    Freedom Forge Corp., 
    204 F.3d 475
    (3d Cir. 2000), and In
    re Unisys Corp. Retiree Medical Benefit "ERISA" Litigation,
    _________________________________________________________________
    determinations on both the breach of fiduciary duty and S 1024(b)(4)
    claims. T&B stipulated that "[t]o the extent . . . that the arbitration
    award determined only the amount of the remedy to be awarded to [Mrs.
    Daniels], . . . [T&B] do[es] not demand trial de novo and will accept
    $40,545 as a reasonable calculation of the remedy, subject to [T&B's]
    right to appeal the underlying issues of liability."
    We have some question as to whether S 657(a) or Local Civil Rule
    201.1 (the authority the arbitrator purported to exercise) can be read to
    authorize referral to arbitration of an issue , as opposed to an action or
    a claim. We need not determine that issue, however, because even if
    those provisions are understood to authorize such a referral, they should
    not be read to bar appellate review of issues that were adjudicated by the
    court and not by the arbitrator. At least where a party makes it clear, as
    did T&B, that it intends to preserve its right to appeal issues resolved
    by
    the court, neither Section 657(a) nor Local Civil Rule 201.1 precludes
    our exercise of jurisdiction under 28 U.S.C. S 1291 to review issues that
    were not resolved by the arbitrator.
    9
    
    242 F.3d 497
    (3d Cir. 2001) [hereinafter Unisys III]. In
    Adams, we stated:
    An employee may recover for a breach of fiduciary
    duty [under ERISA] if he or she proves that any
    employer, acting as a fiduciary, made a material
    misrepresentation that would confuse a reasonable
    beneficiary about his or her benefits, and the
    beneficiary acted thereupon to his or her detriment.
    
    Id. at 492;
    see also Unisys 
    III, 242 F.3d at 505
    (quoting
    Adams and noting that it elucidates "the elements of a
    breach of fiduciary claim"). Following Adams and Unisys III,
    it is thus clear that, in order to make out a breach of
    fiduciary duty claim of the kind here asserted, a plaintiff
    must establish each of the following elements: (1) the
    defendant's status as an ERISA fiduciary acting as a
    fiduciary; (2) a misrepresentation on the part of the
    defendant; (3) the materiality of that misrepresentation; and
    (4) detrimental reliance by the plaintiff on the
    misrepresentation.
    Like the District Court here, we explained in Adams that
    a misrepresentation is material if there is a substantial
    likelihood that it would mislead a reasonable employee in
    making a decision regarding his benefits under the ERISA
    plan. See 
    id. "Summary judgment
    on the``question of
    materiality' is appropriate only if ``reasonable minds cannot
    differ.' " Fischer v. Phila. Elec. Co., 
    994 F.2d 130
    , 135 (3d
    Cir. 1993) (quoting from TSC Indus., Inc. v. Northway, Inc.,
    
    426 U.S. 438
    , 450 (1976)).
    A. Material Misrepresentation
    The portion of T&B's explanatory materials on which Mrs.
    Daniels primarily bases her case is set forth again in the
    margin for the reader's convenience.3 Mrs. Daniels
    _________________________________________________________________
    3.   If you currently have supplemental coverage, you will be
    grandfathered up to your current amount. If your current coverage
    amount is less than 5 times base salary, you then have the option
    of electing an additional 1 times base salary up to an incremental
    $100,000 without additional proof of insurability.
    Employees who do not currently have supplemental coverage will
    be guaranteed coverage for 2 times base salary up to $200,000.
    Proof of insurability will be required for the additional coverage
    chosen in excess of 2 times.
    10
    emphasizes that this portion advises someone in Mr.
    Daniels' position that his existing supplemental coverage
    "will be grandfathered up to your current amount." This
    clearly connotes, in her view, that existing supplemental
    insurance would continue unaffected by the new plan and
    that it would do so without further action on the part of the
    employee. While she acknowledges that this advice is
    followed by information about proof of insurability, she
    points out that everything following the first sentence
    expressly refers only to "additional" supplemental coverage
    or to "employees who do not currently have supplemental
    coverage." She insists that the notion that no action was
    required on the part of an employee who wished to continue
    only existing coverage was confirmed by the fact that the
    election form signed by Mr. Daniels provided an
    opportunity to elect coverage of only 1, 2, 3, 4 or 5 times
    earnings but provided no way to elect continuation of
    coverage of 1.5, 2.5, 3.5 or 4.5 times earnings. This aspect
    of the form clearly suggested that its purpose was to
    provide an opportunity to purchase supplemental
    insurance in "addition" to existing coverage, a suggestion
    that is supported by the footnote indicating that, whichever
    election was made, it might be subject to proof of
    insurability.
    T&B counters by insisting that, in the context of its
    material as a whole, there was no significant risk that a
    reasonable employee would receive the understanding for
    which Mrs. Daniels contends. It emphasizes that under the
    old program, as well as the new, the "Basic Life Insurance"
    provided at T&B's expense was the only thing that was
    automatic and that supplemental insurance at the
    employee's expense had to be elected annually by him or
    her. It points out that Mr. Schierer's covering letter, which
    explains supplemental coverage and its cost to the
    employee, begins by stating, "It is once again time to make
    your Benefit Choices for 1993. Please note that you will
    have the following choices effective 1/1/93." App. at 56.
    T&B further notes that in the accompanying materials, the
    Basic Life Insurance is the only thing described as
    "automatic," and supplemental coverage is consistently
    described as elective.4 The term"grandfathered" appears
    _________________________________________________________________
    4. "You are automatically covered for Basic Life Insurance . . . . You are
    also eligible to purchase Supplemental Life Insurance . . . ." App. at 59.
    11
    only once in this overall general context of elective
    supplemental coverage and then only in the specific context
    of proof of insurability. As a result, T&B argues that no
    reasonable employee was likely to conclude from its
    materials that supplemental insurance under the old
    program was being imposed on employees at their own
    expense with no opportunity provided on the form for
    opting out. The reasonable inference to be drawn from the
    materials, T&B insists, is that "grandfathered" referred to a
    right to elect to continue existing coverage without proof of
    insurability and that the only opportunities available for
    supplemental coverage were those provided for on the form,
    with those employees who had existing supplemental
    coverage being entitled to elect supplemental coverage
    without proof of insurability not to exceed existing
    supplemental coverage, i.e., in Mr. Daniels' case, 1 times
    earnings, since 2 times earnings would exceed his existing
    supplemental coverage of 1.5 times earnings.
    We conclude that the message conveyed by the materials
    as a whole is a matter about which reasonable minds could
    differ. Accordingly, we conclude that summary judgment
    was entered contrary to the teachings of Fischer .
    B. Detrimental Reliance
    Mrs. Daniels claims that she is in a worse position than
    she would have been in if T&B had not made its
    "grandfathered" statement and seeks relief on that basis.
    Consistent with the above discussion of the elements of
    such a breach of fiduciary duty claim and contrary to the
    conclusion of the District Court here, she is not entitled to
    relief unless she can establish that her failure to receive
    more than $53,000 was attributable to Mr. Daniels' reliance
    on the alleged misrepresentation, i.e., that he wished his
    1.5 times earnings coverage to continue and failed to
    effectuate that wish because he was misled by T&B's
    "grandfathered" statement. See also Unisys 
    III, 242 F.3d at 505
    . It necessarily follows that the District Court erred in
    entering summary judgment against T&B on the issue of its
    liability for breach of fiduciary duty without the required
    finding of uncontroverted evidence of detrimental reliance.
    12
    T&B asks that we remand with instructions to enter
    summary judgment in its favor because there is no
    competent evidence from which a trier of fact could find
    detrimental reliance by Mr. Daniels. Finding that there is a
    material dispute of fact on this issue, we decline to so
    instruct the District Court.
    We believe that a trier of fact, having concluded that
    T&B's grandfathering statement held a substantial risk of
    misleading one in Mr. Daniels' position, could infer from
    this record that he intended for his supplemental insurance
    to continue and failed to effectuate that intent because the
    grandfathering statement led him to check "None" on the
    form and to take no other steps to elect new supplemental
    coverage under the MetLife plan. Mrs. Daniels' testimony
    that her husband assured her in January of 1993 that he
    had coverage amounting to 2.5 times earnings and that the
    deduction from his pay for supplemental insurance was in
    order would clearly support the conclusion that he desired
    to have his supplemental coverage continue and that he
    believed it was continuing. This could be viewed as
    consistent with his having checked "None" only if he
    mistakenly believed that the election form was directed to
    additional supplemental insurance and that continuing
    existing coverage required no further action on his part.
    Since this mistaken belief is precisely the risk that the trier
    of fact would have previously found inherent in T&B's
    "grandfathered" statement, a conclusion of a causal
    connection between the two could naturally follow.
    On the other hand, a conclusion of     detrimental reliance
    is not mandated by this record. It     would also support an
    inference that Mr. Daniels, facing     a period of
    unemployment, wanted to reduce the     deductions from his
    pay and checked "None" in order to     accomplish that
    objective.
    C. T&B's Knowledge of Confusion
    T&B insists that it can have no liability for a breach of
    fiduciary duty in the absence of evidence of knowledge on
    its part "that Mr. Daniels was confused when he declined to
    purchase supplemental life insurance." Appellants' Br. at
    13
    14. Finding no such evidence, T&B urges us to direct the
    entry of summary judgment in its favor.
    Again, as the above discussion of the elements of Mrs.
    Daniels' breach of fiduciary duty claim indicates, if an
    employee proves that an employer, acting as a fiduciary,
    made an inaccurate statement holding a substantial
    likelihood of misleading a reasonable employee into making
    a harmful decision regarding benefits, and that he relied to
    his detriment on that statement in making such a decision,
    the employee is entitled to equitable relief. If the statement
    creates a substantial risk of misleading a reasonable
    employee, it is foreseeable that an employee will be misled
    to his detriment. That foreseeability and reasonable reliance
    by a beneficiary are all that is required. See Unisys 
    III, 242 F.3d at 507-10
    . In such circumstances, we have never
    required a showing that the employer had actual knowledge
    that a particular employee was about to be misled.
    As we noted in Unisys III, there are situations in which
    the employer's knowledge of an employee's knowledge and
    understanding is important to the liability issue. Most
    frequent are those situations in which an employer has not
    affirmatively misled the employee but has failed to provide
    the employee information which the employer knows the
    employee needs in order to protect himself from harm. See
    Bixler v. Central Pa. Teamsters Health & Welfare Fund, 
    12 F.3d 1292
    , 1300 (3d Cir. 1993) (finding a fiduciary duty on
    the part of an employer to communicate to the beneficiary
    material facts affecting the interest of the beneficiary which
    the employer knows the beneficiary does not know and
    which the beneficiary needs to know for his protection). In
    such a situation, harm to the beneficiary may not be
    reasonably foreseeable in the absence of employer
    knowledge of the employee's knowledge and understanding.
    See Unisys 
    III, 242 F.3d at 509
    . Where the fiduciary makes
    an affirmative statement that creates a substantial
    likelihood of injury to a reasonable beneficiary, however,
    any harm occasioned by the detrimental reliance on the
    affirmative misrepresentation is foreseeable and gives rise
    to liability.
    Contrary to T&B's suggestion, neither International Union,
    United Automobile, Aerospace & Agricultural Implement
    14
    Workers, U.A.W. v. Skinner Engine Company, 
    188 F.3d 130
    (3d Cir. 1999), nor In re Unisys Corp. Retiree Medical
    Benefit "ERISA" Litigation, 
    57 F.3d 1255
    (3d Cir. 1995)
    [hereinafter Unisys II], holds that knowledge of employee
    confusion is an element of a breach of fiduciary duty claim
    like that made by Mrs. Daniels. Those cases, like Bixler,
    involved situations in which the plan administrator
    allegedly failed to provide complete and adequate
    information when it knew that such information was
    necessary to avoid harm to beneficiaries. The portions of
    the opinions in those cases to which T&B directs our
    attention do not involve claims of affirmative
    misrepresentation. See, e.g., Skinner , 188 F.3d at 150
    ("[T]here is no competent evidence which suggests that the
    company made any affirmative misrepresentations
    concerning the duration of retiree benefits."); 
    id. at 148,
    150 (characterizing the plaintiffs as arguing that the
    defendant breached its fiduciary duty "by failing to inform
    them that the CBAs did not provide lifetime welfare
    benefits" and "by failing to correct the retirees' mistaken
    belief ") (emphasis added); Unisys 
    II, 57 F.3d at 1265
    n.15,
    1266 ("[W]e hold that the district court did not err as a
    matter of law in concluding that the duty to convey
    complete and accurate information that was material to its
    employees' circumstance arose from these facts since the
    trustees had to know that their silence might cause
    harm.").
    IV.
    Section 1024(b)(4) of Title 29 provides in relevant part
    that "[t]he administrator shall, upon written request of any
    participant or beneficiary, furnish a copy of the . . .
    instruments under which the plan is established or
    operated." T&B insists that the judgment entered by the
    District Court against it must be reversed because (1) a
    written request from an attorney purporting to represent a
    participant or beneficiary does not trigger the duty to
    respond unless it is accompanied by written authorization
    from the client; (2) Mrs. Daniels was not a "beneficiary," as
    that term is used in ERISA; and (3) the amount of the
    penalty imposed constitutes an abuse of discretion.
    15
    A. Sufficiency of the Request
    As we noted in Bruch v. Firestone Tire and Rubber Co.,
    
    828 F.2d 134
    , 153 (3d Cir. 1987), "ERISA's legislative
    history makes clear that Congress intended the
    information-producing provisions to enable claimants to
    make their own decisions on how best to enforce their
    rights." We conclude that this objective will be best served
    by a rule that a representation by an attorney that he is
    making a request on behalf of a participant or beneficiary
    triggers the duty to respond under S 1024(b)(4) when the
    administrator has no reason to question the attorney's
    authority. In the rare case where the administrator has
    reason to question that authority, it can respond by
    requesting further evidence. The objective of the statute
    would be ill served, however, by permitting administrators
    to refuse to respond with no indication that authority is
    even an issue. We believe the facts of this case forcefully
    compel that conclusion.
    T&B has asked that we defer to the interpretation of
    S 1024(b)(4) that it finds in the Department of Labor's
    Advisory Opinion Letter 82-021A. That letter addressed a
    request for documents by a non-attorney third party. In
    that context, the Department gave the following advice:
    [I]f information is required to be furnished to a
    participant or beneficiary under section 104(b)(4)[29
    U.S.C. S 1024(b)(4)], the information must also be
    furnished to a third party where the participant or
    beneficiary has authorized in writing the release of the
    information to such third party. Absent such
    authorization, it is the Department's view that a plan is
    not required by section 104 of ERISA to provide such
    information to persons who are neither participants
    nor beneficiaries.
    See Bartling v. Fruehauf Corp., 
    29 F.3d 1062
    , 1072 (6th Cir.
    1994). While we agree with this advice as applied to non-
    attorney third parties, we believe an attorney's
    representation regarding the authority conferred upon him
    or her by the client adds a material factor not present in
    the situation the Department was addressing. The law has
    traditionally accepted such representations in the absence
    16
    of reason to question them,5 and the statutory objective
    behind S 1024(b)(4) counsels in favor of accepting them
    here. For this reason, we respectfully disagree with the
    conclusion reached by the Sixth Circuit Court of Appeals in
    Bartling. See Moothart v. Bell, 
    21 F.3d 1499
    , 1503-04 (10th
    Cir. 1994) (recognizing an attorney's letter similar in all
    material respects to that of Mrs. Daniels' attorney as
    constituting a "request" under the statute and triggering a
    duty to respond).
    B. "Beneficiary"
    Even if a letter from a lawyer on behalf of a beneficiary is
    sufficient to implicate S 1024(b)(4), the attorney must still
    write on behalf of either a "participant" or a"beneficiary."
    Mr. Daniels, not Mrs. Daniels, was the participant; to
    invoke the protection of S 1024(b)(4), Mrs. Daniels, then,
    must be a beneficiary.
    Section 1002(8) of Title 29 defines an ERISA "beneficiary"
    as "a person designated by a participant, or by the terms of
    an employee benefit plan, who is or may become entitled to
    a benefit thereunder." This requires that we resolve two
    issues: (1) what constitutes a relevant "benefit"?; and (2)
    when does an individual making a request for plan
    documents qualify as "a person . . . who is or may become
    entitled" to such a benefit?6
    _________________________________________________________________
    5. See Graves v. United States Coast Guard , 
    692 F.2d 71
    , 74 (9th Cir.
    1982) ("The designation ``attorney for Leonard Graves' [on an
    administrative Tort Claims Act claim] is particularly important in view of
    the body of case law holding that the appearance of an attorney for a
    party raises a presumption that the attorney has the authority to act on
    that party's behalf.") See also Anderson v. Flexel, Inc., 
    47 F.3d 243
    , 249
    (7th Cir. 1995) (recognizing in the context of an attorney's request under
    S 1024(b)(4) "the existence of the long-standing legal presumption that an
    attorney has authority to act on behalf of the person he" purports to
    represent).
    6. Mrs. Daniels brought her breach of fiduciary duty claim under 29
    U.S.C. S 1132(a)(3) which provides in part that a "civil action may be
    brought . . . by a participant, beneficiary or fiduciary . . . to obtain .
    . .
    appropriate equitable relief . . . to redress . . . violations" of ERISA.
    T&B
    does not contend that Mrs. Daniels fails to qualify as a beneficiary under
    this section, and we thus have no occasion to address the relationship
    between it and section 1002(8).
    17
    With regard to the first of these two questions, the
    specific relief that Mrs. Daniels seeks in the instant case--
    damages stemming from T&B's alleged breach of fiduciary
    duty--does not constitute a "benefit" within the meaning of
    S 1002(8). The Ninth Circuit Court of Appeals came to this
    same conclusion in Kuntz v. Reese, 
    785 F.2d 1410
    , 1411
    (9th Cir. 1986), in which the court observed: "The . . .
    plaintiffs do not allege that their vested benefits were
    improperly computed, rather they allege breach of fiduciary
    duty or of a duty to disclose information about benefits,
    thus any recoverable damages would not be benefits from
    the plan."
    Consequently, if we were to assess "beneficiary" status as
    of the time of the present appeal, Mrs. Daniels would not be
    a "beneficiary" and, therefore, would not be entitled to lodge
    a request for plan documents to which T&B would be
    legally obligated to respond. As of the time of the present
    appeal, Mrs. Daniels presses only a claim for damages
    stemming from T&B's alleged breach of fiduciary duty. Any
    recovery Mrs. Daniels would receive as a consequence of
    the present cause of action for fiduciary breach would come
    out of T&B's pocket (i.e., on the theory that T&B made
    materially misleading statements about the plan), and not
    out of MetLife's (i.e., on the theory that the plan's
    provisions entitle Mrs. Daniels to payment pursuant to its
    terms).
    We conclude, however, that ERISA beneficiary status
    should not be measured as of the time of the present
    appeal. Instead, the temporal focus of the "beneficiary"
    inquiry should be the time the request for plan documents
    was made. An individual who "is . . . entitled" to a plan
    benefit or who "may become entitled" to such a benefit, as
    of the time that individual makes the request of the plan
    administrator, thus constitutes a "beneficiary."
    As of the time of her request, Mrs. Daniels had no reason
    to believe that events would happen in the future which
    would entitle her to a benefit, i.e., that she would "become
    entitled" at some future date. The issue for decision is thus
    narrowed to whether Mrs. Daniels was "entitled" to a plan
    benefit on September 29, 1994, when her request for
    documents was made. In order for her to be "entitled," it is
    18
    not necessary that she establish that she had a meritorious
    claim; it is sufficient if she demonstrates that she had a
    "colorable claim that . . . she will prevail in a suit for
    benefits." Firestone Tire & Rubber Co. v. Bruch, 
    489 U.S. 101
    , 117 (1989). We conclude that she had such a claim.
    As we have recounted, Mrs. Daniels had been told by her
    husband shortly before his death that he had life insurance
    through his employer's plan in the amount of 2.5 times his
    annual salary. He was in a position to have personal
    knowledge of this matter and had an interest in accurately
    advising her regarding it. As of September 29th, Mrs.
    Daniels knew she had received materially less than 2.5
    times Mr. Daniels' salary in insurance proceeds. While her
    son had been shown the group insurance election form, its
    significance could not be reliably assessed in isolation. With
    this knowledge, we conclude that Mrs. Daniels had a
    colorable claim to additional insurance proceeds and that
    Congress intended that she have access to the documents
    necessary to determine whether she had a meritorious
    claim as well as a colorable one. The concept of a colorable
    claim necessarily encompasses situations in which the
    requester has a reasonable basis for believing that he or
    she has a meritorious claim but is in fact mistaken. If Mrs.
    Daniels' situation on September 29th were not one of these,
    we would have difficulty hypothesizing one.
    It is true, as T&B stresses, that the letter of Mrs. Daniels'
    attorney was consistent with her contemplating a breach of
    fiduciary duty claim.7 We do not believe, however, that one
    in Mrs. Daniels' position should be held to have made an
    election of remedies based on the precise wording of a letter
    seeking access to the information necessary to make an
    informed decision regarding available remedies. If an
    administrator has concerns about whether someone
    _________________________________________________________________
    7. One paragraph of the letter reads as follows:
    We are representing the family on their claims for damages
    concerning the actions of Thomas & Betts, and its employees,
    resulting in the denial of life insurance benefit payments on life
    insurance benefits that were provided to Mr. Daniels prior to his
    death.
    App. at 69.
    19
    requesting access lacks a colorable claim, it is free to ask
    for the facts upon which a claim to a benefit is being made.
    If, like T&B, it fails to do so, it proceeds at its own risk.
    C. The Penalty
    Section 1132(c) provides that, in the court's discretion, a
    plan administrator may be required to pay a beneficiary
    penalties of up to $100 per day from the date of the
    administrator's failure "to comply with a request for . . .
    information . . . by mailing the material requested . . .
    within 30 days . . . ." The District Court imposed the
    maximum fine because T&B had refused to respond in any
    way over a very extended period of time and offered no
    explanation whatsoever for that refusal. As the Court noted,
    there was no indication that T&B's refusal was "some sort
    of administrative mistake," and the Court found it difficult
    to accept that T&B acted based on the legal arguments
    advanced here without giving any indication of its position
    to Mrs. Daniels' attorney. T&B characterizes the District
    Court's findings in this regard as findings of an absence of
    bad faith and, on that basis, insists that the maximum fine
    was an abuse of discretion. While we believe T&B's conduct
    fell something short of a good faith effort at compliance, it
    is not necessary for us to so characterize it. Suffice it to say
    that the reasons identified by the District Court are
    sufficient to bring its ultimate conclusion well within the
    scope of its considerable discretion.
    We will, however, direct that, on remand, the penalty be
    reduced by $3,000. The District Court found that T&B
    withheld plan documents for 291 days, from September 29,
    1994, until July 17, 1995. Section 1132(c) directs that the
    fine commence "from the date of such failure or refusal" to
    provide the requested documents. Section 1132(c)
    characterizes the relevant "failure" as the failure to provide
    the documents within 30 days of the participant's or
    beneficiary's request. Effectively, there is a 30 day grace
    period in S 1132(c) before the "failure" to provide the
    documents begins. Thus, although T&B produced the
    documents 291 days after Mrs. Daniels' request, this is a
    "failure" to produce the documents for 261 days. Thus, the
    maximum penalty would be $26,100, not $29,100. See
    20
    Bartling v. Freuhauf Corp., 
    29 F.3d 1062
    , 1069 (6th Cir.
    1994).
    V.
    Having found that T&B breached its fiduciary duty to Mr.
    Daniels and that it improperly withheld plan documents
    from Mrs. Daniels, the District Court awarded Mrs. Daniels
    attorney's fees pursuant to 29 U.S.C. S 1132(g).8 Because
    we have concluded that we must reverse the District
    Court's grant of Mrs. Daniels' motion for summary
    judgment as to her breach of fiduciary duty claim, we must
    also vacate the District Court's imposition of attorney's fees.
    After Mrs. Daniels' breach of fiduciary duty claim is finally
    resolved, the District Court may, of course, revisit the
    attorney's fee issue.
    VI.
    Because genuine issues of material fact exist as to
    whether T&B's "grandfathered" statement is materially
    misleading and, if it was, as to whether Mr. Daniels relied
    on it in making his supplemental insurance election, we
    will reverse the judgment of the District Court and remand
    for further proceedings consistent with this opinion.
    A True Copy:
    Teste:
    Clerk of the United States Court of Appeals
    for the Third Circuit
    _________________________________________________________________
    8. Section 1132(g) provides as follows: "(1) In any action under this
    subchapter (other than an action described in paragraph (2) [delinquent
    contributions]) by a participant, beneficiary, or fiduciary, the court in
    its
    discretion may allow a reasonable attorney's fee and costs of action to
    either party."
    21