United States v. Maurello ( 1996 )


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  •                                                                                                                            Opinions of the United
    1996 Decisions                                                                                                             States Court of Appeals
    for the Third Circuit
    2-22-1996
    United States v. Maurello
    Precedential or Non-Precedential:
    Docket 95-5109
    Follow this and additional works at: http://digitalcommons.law.villanova.edu/thirdcircuit_1996
    Recommended Citation
    "United States v. Maurello" (1996). 1996 Decisions. Paper 238.
    http://digitalcommons.law.villanova.edu/thirdcircuit_1996/238
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    UNITED STATES COURT OF APPEALS
    FOR THE THIRD CIRCUIT
    ----------
    No. 95-5109
    ----------
    UNITED STATES OF AMERICA
    v.
    ARTHUR MAURELLO,
    Appellant
    ----------
    On Appeal from the United States District Court
    for the District of New Jersey
    (D.C. Criminal No. 94-438)
    ----------
    Argued November 20, 1995
    BEFORE: BECKER, SAROKIN
    and WELLFORD,2 Circuit Judges
    ----------
    (Opinion filed February 22, l996)
    Brian P. Reilly, Esq. (ARGUED)
    Office of Federal Public Defender
    22 South Clinton Avenue
    Station Plaza #4, 4th Floor
    Trenton, NJ 08609
    Attorney for Appellant
    Kevin McNulty, Esq. (ARGUED)
    Office of United States Attorney
    970 Broad Street
    2
    Honorable Harry W. Wellford, United States Court of Appeals for
    the Sixth Circuit, sitting by designation.
    1
    Room 502
    Newark, NJ     07102
    Attorney for Appellee
    ----------
    OPINION OF THE COURT
    ----------
    SAROKIN, Circuit Judge:
    Defendant, a disbarred lawyer, was convicted of mail fraud
    by virtue of his unauthorized practice of law.                      The gross amount
    of fees he received from his clients was used to calculate the
    loss caused by his fraud, and in turn, the sentence to be imposed
    under   the   guidelines.         With      some    reluctance       because       of   the
    conduct     involved,     we     conclude        and     agree     with     defendant's
    contention that fees paid by those who received satisfactory
    services are not to be included in determining the measurement of
    loss from his fraudulent scheme.                 In addition, we remand to the
    district court for factual findings as to whether defendant's
    self-professed       dissatisfied      clients         suffered     actual      financial
    loss as a result of his scheme, and if so, in what amount.
    Because defendant utilized his special skills as an attorney
    in   procuring      clients,    we    conclude      that    imposing        a   two-point
    upward adjustment for using a special skill in the commission of
    the offense was warranted.
    Finally,      we   vacate       and       remand     with     respect       to    the
    restitution imposed for the reasons hereinafter set forth.
    After pleading guilty to mail fraud and credit card fraud,
    defendant     was    sentenced       pursuant      to    the      Federal       Sentencing
    2
    Guidelines to two concurrent prison terms of thirty-six months
    each, to be followed by three years of supervised release.                               In
    addition, he was ordered to pay $25,000 in restitution on each
    charge.     The    issues     presented         for    review    are      threefold:      1)
    whether the district court properly calculated the amount of loss
    caused by defendant's mail fraud for purposes of guideline §
    2F1.1; 2) whether the district court erred in imposing a two-
    point upward adjustment to defendant's base offense level on the
    ground that he abused a position of trust and/or used a special
    skill to significantly facilitate the commission or concealment
    of either offense; and 3) whether the district court erred in
    ordering defendant to pay $50,000 restitution ($25,000 on each
    count).    We will affirm in part, reverse in part, and remand in
    part to the district court for further findings of fact.
    I.
    A. Mail Fraud
    Arthur Maurello was admitted to the New Jersey State Bar in
    1976.     From    1976   to    1990,   he       practiced       as    a     licensed    solo
    practitioner.      In 1988, however, an ethics complaint was filed
    against    him.      The      Disciplinary        Review        Board       conducted    an
    investigation     and    found    that      Mr.       Maurello       had,    among     other
    things, fraudulently obtained credit cards in the name of his
    former wife and tampered with a witness in the course of the
    ethics    investigation.         In   re   Maurello,       
    121 N.J. 466
    ,    478-79
    (1990).     As a result, on October 26, 1990, Mr. Maurello was
    permanently disbarred by the New Jersey Supreme Court.                          
    Id. 3 In
        1989,     apparently    in       anticipation     of     his    possible
    disbarment, defendant took steps to set up a law practice under
    an assumed name.        From the New Jersey Lawyer's Diary, defendant
    selected the names of two members of the New Jersey Bar who no
    longer practiced law: Robert Burdette and Alan Jeffrey Miller.
    Although the facts are not clear from the record, it appears that
    defendant acquired personal information about Burdette by "simple
    inquiry to the Bar," and about Miller by calling a toll-free
    information line provided to the public by the California Bar.
    Defendant      used   this   information       to   obtain   driver's      licenses,
    credit cards and social security cards under the assumed names.
    In    1989,      defendant    briefly      established    a     law    practice
    entitled "Bell and Burdette."            It is unclear whether or to what
    extent    he     actually    practiced       under    this    name.        He   then
    reactivated Miller's license to practice law, establishing a law
    firm under the name "Alan Jeffrey Miller Chartered" in 1990.                      He
    hired    staff    and   associates,      and    provided     legal    services    to
    hundreds of clients.
    B. Credit Card Fraud
    From 1988 until December 1991, defendant engaged in a scheme
    to commit credit card fraud.          Drawing on biographical information
    gleaned from obituaries, he obtained birth certificates, death
    certificates, and other information on at least twelve different
    individuals3 from public records.              He then ran credit checks and
    3
    The Presentence Investigation Report alleges that appellant
    obtained credit cards in the names of approximately twenty-eight
    different people. Appellant contends that the correct number is
    4
    obtained driver's licenses under the assumed names.                   Finally, he
    applied    for   and   received    credit     cards,    on   which     he   charged
    approximately $230,000 worth of merchandise.
    II.
    In 1994, a U.S. Postal Inspector filed a criminal complaint
    in   the   District    of   New   Jersey     which    charged   that    defendant
    committed mail fraud in connection with his unauthorized law
    practice. Defendant waived indictment in open court, and a six-
    count Information was filed against him.               The Information charged
    defendant with five counts of mail fraud in violation of 18
    U.S.C. §§ 1341 and 1342 and one count of credit card fraud in
    violation of 18 U.S.C. §§ 1029 and 1022.
    Defendant pled guilty to Count 1 (mail fraud) and Count 6
    (credit card fraud).        The district court sentenced him as stated
    above.
    III. Jurisdiction
    The district court had jurisdiction pursuant to 18 U.S.C.
    §3231.     We have appellate jurisdiction pursuant to 28 U.S.C. §
    1291 and 18 U.S.C. 3742.
    IV. Standard of Review
    Our review of the district court's interpretation of "loss"
    for purposes of § 2F1.1 is plenary.             United States v. Badaracco,
    
    954 F.2d 928
    (3d Cir. 1992).
    The appropriate standard of review of a district court's
    decision regarding the applicability of an adjustment under the
    twelve.   The     court     accepted   the    lower    number   for    sentencing
    purposes.
    5
    Guidelines "depends on the mixture of fact and law necessary to
    that court's determination."            United States v. Bierley, 
    922 F.2d 1061
    , 1064 (3d Cir. 1990).               If the decision is "essentially
    factual," we apply a clearly erroneous standard.                    
    Id. If the
    claimed error is legal, however, we review the district court's
    decision de novo.         
    Id. We review
       a    district    court's   restitution       order    under     a
    bifurcated standard: plenary review as to whether restitution is
    permitted    by     law,        and   abuse    of    discretion     as     to      the
    appropriateness      of    the    particular    award.        United     States     v.
    Hunter, 
    52 F.3d 489
    , 492 (3d Cir. 1995).
    IV. Discussion
    A. Loss Calculation on Mail Fraud Count
    Defendant was sentenced pursuant to § 2F1.1 of the Federal
    Sentencing Guidelines, which governs sentencing for fraud.                       Under
    that guideline, the offense level for sentencing purposes is
    based in part on the amount of "loss" due to the fraud, with
    higher losses resulting in higher sentences.                   The issue here is
    whether money paid by clients for apparently satisfactory legal
    services performed by an unlicensed attorney is considered part
    of the "loss" from the attorney's fraudulent acts for purposes of
    § 2F1.1.
    The    Presentence         Investigation       Report    ("PSR")     took     the
    position that only fees paid by dissatisfied clients should be
    considered in calculating loss.               To compute the monetary loss
    from the mail fraud, the probation office sent letters to all
    known   clients     of    defendant's    unauthorized        practice,    inquiring
    6
    whether they considered themselves victims or believed themselves
    entitled to restitution.                 From approximately 225 letters, the
    probation office received ninety-seven responses.                         Seventy of
    those    who      responded      expressed       satisfaction    with     defendant's
    services, while twenty-seven stated that they were dissatisfied
    with the legal services they received and requested their money
    back.       The    fees   paid     by    those   twenty-seven    persons    totalled
    approximately $62,000.              The probation office recommended that
    figure to the court as the total loss from defendant's unlicensed
    practice.
    At the sentencing hearing, both sides challenged the PSR's
    loss computation.          Defendant argued that loss should be zero,
    because his clients received the legal services for which they
    paid.     The government, on the other hand, argued that the loss
    should include the gross total of all fees paid to defendant
    during the period of his illegitimate practice, on the theory
    that none of defendant's clients received that for which they had
    paid: the services of a licensed attorney.
    The      district    court        accepted   the     government's    argument,
    reasoning that "[n]o client would have paid any money had he or
    she known the defendant assumed the identity of another person,
    did not have a license to practice law."                     App. 598.     The court
    concluded that since all of the clients "paid . . . the defendant
    for something the defendant could never provide . . . , every
    dollar that they paid was a loss."                 
    Id. Adding together
    all of
    the     fees    received      by    the    firm,    less    those   fees    paid   to
    7
    defendant's partner, the court calculated the total loss from
    defendant's mail fraud scheme to be $428,902.
    1.
    In determining the way in which loss should properly be
    measured    in    this   case,     we       look      first       to    the    Guidelines       and
    Commentary thereto.         The Commentary to § 2F1.1 defines loss as
    "the value of the money, property, or services unlawfully taken."
    Commentary,      App.    Note    7.         The      loss    calculation           need   not   be
    precise;    the    guidelines         require         only    a    "reasonable        estimate"
    based on the information available. 
    Id. at Note
    8.
    This estimate, for example, may be based on the
    approximate number of victims and an estimate of the
    average loss to each victim, or on more general
    factors, such as the nature and duration of the fraud
    and the revenues generated by similar operations. The
    offender's gain from committing the fraud is an
    alternative estimate that ordinarily will underestimate
    the loss.
    
    Id. The Commentary
    to § 2F1.1 then refers the reader to the
    Commentary to § 2B1.1 for a fuller discussion of loss valuation.
    Section 2B1.1 is the guideline for larceny, embezzlement, and
    theft.     The Commentary to § 2B1.1 emphasizes the amount taken
    from the victims as the primary measure of loss: "The value of
    the   property     stolen       plays       an       important         role   in    determining
    sentences for theft and other offenses involving stolen property
    because it is an indicator of both the harm to the victim and the
    gain to the defendant."           § 2B1.1, Background, ¶ 1.
    Although the fraud guideline's cross-reference to the theft
    guideline    suggests      that       the    same       measurement           of   loss--amount
    8
    taken--should be used in both cases, this court has "decline[d]
    to impose an identical [loss valuation] analysis for theft and
    fraud crimes in all cases."        United States v. Kopp, 
    951 F.2d 521
    ,
    529 (3d Cir. 1991).        Because our analysis in Kopp is crucial to
    an understanding of subsequent Third Circuit case law, we will
    discuss it in some detail.
    At the outset, we looked to the legislative purpose behind
    the guidelines. We reasoned that
    [m]echanical application of the theft guideline in
    fraud cases would frustrate the legislative purpose of
    the guidelines and contravene the specific language of
    the Commission.   The sentencing guideline system was
    designed to sentence similarly situated defendants
    similarly; basing all fraud sentences on a simple
    'amount taken' rule without regard to actual or
    intended harm would contravene that purpose.
    
    Id. (emphasis added).
        It   is       important   to   note   that,   while
    'amount taken' and 'actual harm' are often the same thing, there
    are circumstances in which the amount taken from the victims
    understates or overstates the actual harm done--for example, when
    the perpetrator returns to the victims all or part of that which
    was actually taken from them, thus reducing their actual loss
    without   altering   the    amount      originally      taken.      Because   the
    potential for amount taken to misstate loss is greater in fraud
    cases, which are generally not based on a straightforward taking
    of property, we concluded our legislative purpose analysis by
    stating that "we think it plain that actual harm is generally
    relevant to the proper sentence" for fraud.              
    Id. Next, we
    stated that "a detailed analysis of the entire
    fraud guideline Commentary" supports our conclusion.                  
    Id. We 9
    reasoned that the language of the cross-reference itself "does
    not say that the definitions of 'loss' for theft and fraud crimes
    are identical, just that '[v]aluation of loss is discussed in the
    Commentary to §2B1.1 . . . .'"    
    Id. Whereas the
    theft guideline
    simply makes amount taken from the victim the preferred measure
    of loss, we noted that the fraud guideline requires a "slightly .
    . . more complicated" analysis: (1) actual loss is the baseline
    measure for fraud, but (2) if either "probable" or "intended"
    loss is reasonably calculable and higher than actual loss, then
    it should be used instead.      
    Id. (citing Commentary
    to § 2F1.1,
    App. Note 7).4 We   therefore    concluded   that   (1)   the      fraud
    guideline defines loss primarily as "the amount of money the
    victim has actually lost (estimated at the time of sentencing),
    not the potential loss as measured at the time of the crime,"
    
    Kopp, 951 F.2d at 536
    (emphasis added); and (2) "the 'loss'
    should be revised upward to the loss that the defendant intended
    to inflict, if that amount is higher than actual loss."      
    Id. We noted
    that this conclusion was "essentially consistent"
    with the fraud guideline's cross-reference to the theft guideline
    with respect to loss 
    valuation. 951 F.2d at 529
    .    We reasoned
    that "[i]n both theft and fraud cases, the guideline 'loss' turns
    out to be the higher of the actual loss and the intended loss."
    
    Id. 4 The
    current version of Application Note 7 does not mention
    "probable" loss.    It reads as follows: "Consistent with the
    provisions of § 2X1.1 (Attempt, Solicitation or Conspiracy), if
    an intended loss that the defendant was attempting to inflict can
    be determined, this figure will be used if it is greater than the
    actual loss."
    10
    We    acknowledged,       however,       that   "our    reconciliation     of
    U.S.S.G.   §§    2B1.1   and     2F1.1    might      fail"   in   the   case    of
    embezzlement.    
    951 F.2d 530
    n.13.
    Conceivably, an embezzler might secret away $10,000 in
    office funds to invest in a reputable stock, truly
    intending and hoping to return the amount taken (plus
    interest) after selling the stock.     Under a literal
    reading of U.S.S.G. § 2B1.1, "loss" is the "amount
    taken," $10,000 in our example. In that case intended
    loss would be zero, and actual loss might also be zero.
    But if U.S.S.G. § 2F1.1 applied (it would not), under
    our interpretation "loss" would be zero, and no
    sentence enhancement would 
    apply. 951 F.2d at 530
    n.13.      To address this potential inconsistency,
    we suggested that "embezzlement, unlike ordinary theft or fraud,
    involves not only a taking but also an action akin to a breach of
    fiduciary duty, which might justify always using the amount taken
    as 'loss.'"     
    Id. This language
    formed the basis of our holding the following
    year in United States v. Badaracco, 
    954 F.2d 928
    (3d Cir. 1992).
    In Badaracco, we revisited the issue of loss valuation under the
    fraud guidelines and restricted the scope of Kopp.                      Badaracco
    involved the president and CEO of a bank who had approved loans
    to certain developers on the condition that they award electrical
    subcontracts to companies in which he had an interest.                         The
    district court, ruling prior to our decision in Kopp, computed
    loss for purposes of § 2F1.1 by adding together the face values
    of the fraudulently induced contracts.
    During the pendency of the appeal, Kopp was issued.                       We
    ruled in Badaracco, however, that Kopp did not require us to
    11
    compute    loss   on   the   basis   of   actual    loss   in   that   case.
    
    Badaracco, 954 F.2d at 937
    .          Restricting the scope of the rule
    articulated in Kopp, we stated that "the sentencing judge is
    entitled, probably compelled, to evaluate the size of the loss
    based on the particular offense." 
    Id. Then, relying
    on the dicta
    in Kopp regarding embezzlement, we held that "[w]hen the officer
    of a financial institution uses his or her position for personal
    benefit, there is a breach of fiduciary duty comparable to that
    implicated by embezzlement, which may justify using the 'gross
    gain' alternative to estimate 'loss.'" 
    Id. at 938.
                 We concluded
    that gross gain was the appropriate measure of loss in Badaracco.
    
    Id. at 938.
    Since defendant's fraud in this case involved a breach of
    fiduciary duty, the government contends that Badaracco governs
    and therefore that the appropriate measure of loss is defendant's
    "gross gain."      Appellee's Br. at 22.            We disagree, for two
    reasons.
    First, the government's interpretation of Badaracco sweeps
    far too broadly.       As discussed above, we did not hold that gross
    gain is the measure to apply in every fraud case involving a
    breach of fiduciary duty; rather, we held that "a breach of
    fiduciary duty comparable to that implicated by embezzlement . .
    . may justify using the 'gross gain' alternative to estimate
    'loss.'"    
    Badaracco, 954 F.2d at 938
    .            Defendant's mail fraud
    scheme is not sufficiently analogous to embezzlement to justify
    using gross gain as the measure of loss.           In embezzlement, breach
    of fiduciary duty is an inherent element of the crime.             Kopp, 
    951 12 F.2d at 530
      n.13.    Similarly,         in   the    bank   fraud     provision
    underlying Badaracco, as written and as applied in that case,
    breach of fiduciary duty is implicitly an element.5                        Under both
    crimes, the defendant has rightful possession of or control over
    money,    which     he   fraudulently      diverts     to    his   own    purposes    by
    breaching his fiduciary responsibility to the money's rightful
    owner.
    In this case, however, defendant was charged with mail fraud
    pursuant to 18 U.S.C. § 1341.             The gravamen of his offense is the
    use of the mails to further a fraudulent purpose.                        Defendant did
    not fraudulently convert money over which he had possession or
    control; rather, he fraudulently induced people to enter into
    contracts pursuant to which they gave him money in exchange for
    services.       The mere      fact      that    defendant's     scheme     involved   a
    breach of fiduciary duty does not bring it under the penumbra of
    Badaracco.
    Second, even if we agreed with the government's analogy, we
    would reject their argument that "gross gain" to the defendant is
    the    appropriate       measure   of    loss    under      Badaracco     because    the
    portion of the fraud guideline on which that holding was based
    5
    18 U.S.C. § 1006, excerpted in Badaracco, provides as follows:
    Whoever, being an officer . . . [of] any lending,
    mortgage, insurance, credit or savings and loan
    corporation or association authorized or acting under
    the laws of the United States . . . with intent to
    defraud any such institution . . . participates or
    shares in or receives directly or indirectly any money,
    profit, property, or benefits through any transaction,
    loan commission, contract, or any other act of any such
    corporation, institution, or association, shall be
    fined not more than $10,000 or imprisoned not more than
    five years, or both.
    13
    has been amended.              In Badaracco, we held that the analogy to
    embezzlement justified our "using the 'gross gain' alternative to
    estimate 'loss,' expressly authorized in Application Note 8."
    
    Badaracco, 954 F.2d at 938
    .             In 1991, however, Application Note 8
    was amended, deleting "offender's gross gain" and substituting
    "offender's gain."         See § 2F1.1, Note 8.             We noted this change in
    Badaracco, but stated that "[b]ecause we do not remand on this
    issue,    we     need    not    consider      the     effect    of    this       change   in
    subsequent       sentencings."         
    Badaracco, 954 F.2d at 938
      n.11.
    Defendant in this case was sentenced on January 31, 1995--nearly
    four years after this amendment took effect.                        Although we do not
    need to reach this issue in this case, it seems clear that the
    guidelines no longer endorse "gross gain" to the defendant as an
    alternative measure of loss.
    As a result, pursuant to the mandate of the guidelines and
    the reasoning of our decision in Kopp, we conclude that actual
    loss is the appropriate basis for loss measurement in this case.
    2.
    We    now    turn    to    the    task    of    determining      the       appropriate
    measurement of actual loss under the facts of this case.                                  The
    government contends, and the district court found, that every
    dollar paid to defendant during his illegitimate practice was a
    dollar    lost,    because      "the    true       market   value     of    the   services
    provided by defendant Maurello was zero."                      Appellee's Br. at 19.
    The government asserts that "[l]egal representation by a non-
    lawyer is worth nothing in the marketplace; it is a commodity
    that cannot be sold, as a matter of law."                     
    Id. 14 This
       argument     ignores    reality.        A   client     who    obtains    a
    satisfactory        contract,      settlement,      or     verdict     has    received
    something      of    value,      irrespective    of    whether      the     lawyer    was
    licensed      at    the   time.     The     services     rendered     do    not    become
    worthless if the client later learns that the attorney was not
    licensed to practice when the services were performed.                            If the
    validity of the services could later be attacked on the ground
    that they were performed by an attorney who had been disbarred,
    then the government's argument might have merit; however, there
    is no such allegation in this case.
    Furthermore,        the    government's        argument   contravenes          the
    clearly expressed policy of the guidelines.                   Congress instructed
    the Sentencing Commission to take the "nature and degree of the
    harm    caused      by    the    offense"    into     account    in    drafting       the
    guidelines.         28 U.S.C. § 994(c)(3).          Thus, the policy statement
    at the opening of the guideline manual states that the guidelines
    are designed to serve two sentencing purposes: "just deserts" and
    "crime control." Guidelines Ch. 1, Part A, § 3.                     Under the theory
    of just deserts, according to the policy statement, "punishment
    should be scaled to the offender's culpability and the resulting
    harms."       
    Id. More importantly
    for our purposes, section 1B1.3, entitled
    "Relevant           Conduct,"       states       that        "specific            offense
    characteristics" shall be determined on the basis of, inter alia,
    "all harm that resulted from the acts and omissions . . . [of the
    defendant], and all harm that was the object of such acts and
    omissions."         §1B1.3(a)(3).     Section 2F1.1 clearly designates the
    15
    amount of loss from fraud as a specific offense characteristic.
    § 2F1.1(b)(1); see also § 2B1.1(b)(1)(designating amount of loss
    from theft as a specific offense characteristic).                       It follows
    that the degree of harm caused by defendant's acts is relevant to
    the determination of loss.                 See also Commentary to § 2B1.1,
    Background      ¶    1    ("The   value   of    the   property   stolen     plays    an
    important role in determining sentences . . . because it is an
    indicator of both the harm to the victim and the gain to the
    defendant."); 
    id. at application
    note 2 ("Where the market value
    is difficult to ascertain or inadequate to measure harm to the
    victim, the court may measure loss in some other way, such as
    reasonable replacement cost to the victim.")(emphasis added).
    The district court in this case rejected actual harm to the
    victims as a means of measuring loss on the ground that such an
    approach would put the court
    in the anomalous position of slapping the wrist of the
    competent malefactor and harshly sanctioning the
    incompetent one when both are equally culpable because
    the crime lies in the fact of their misrepresentation,
    not the nature and quality of the representation of
    their clients.
    App. 59.     The court concluded that "assessing the quality of the
    services offered by the unlicensed attorney . . . is not the
    purpose of the calculation for determining amount of loss."                         
    Id. at 609.
    For   the       reasons      just    stated,     we   believe   this   argument
    misconstrues the theory of the guidelines and the nature and
    purpose    of       the   loss    measurement.        The   quality   of    services
    rendered is directly relevant to the degree of harm caused by
    16
    defendant's actions.         Under the theory advanced by the district
    court, an unlicensed attorney who represents 100 people, earning
    $200,000 in fees and obtaining spectacular results for all of
    them, would receive the same punishment as one who represents the
    same number of clients incompetently and to their detriment but
    receives the same amount in fees.                 A theory that yields such a
    perverse result is "simple, but irrational."                     
    Kopp, 951 F.2d at 532
    .     We simply cannot agree with the district court's assertion
    that two defendants so situated are "equally culpable."
    We wish to make clear that we are neither rewarding nor
    condoning the unauthorized practice of law.                      The issue here is
    not whether or not defendant will be punished for his conduct,
    but rather whether his base offense level will be enhanced on
    account of loss caused by his fraud.                    To the extent that the
    unauthorized services provided by defendant have not harmed their
    recipients, but to the contrary have benefitted them, we conclude
    that defendant's base offense level should not be enhanced.                             A
    person who hires a contractor to construct a building according
    to certain specifications, for example, and receives a flawless
    and    structurally    sound   building      as    a    result    of   the    bargain,
    cannot be said to have suffered a loss simply because he later
    learns    that   the   contractor      was   not    licensed      at    the    time    of
    construction.      In those circumstances, the victim has sustained
    no    loss   because    he   has   received       the   services       for    which    he
    bargained, despite the fact that he has received them from a
    person    who    was   not   legally    authorized       to   offer     them.         For
    17
    defendant's conduct in practicing without a license he should be
    and has been punished.
    The   Seventh   Circuit's   decision   in   United   States   v.
    Schneider, 
    930 F.2d 555
    (7th Cir. 1991), supports our conclusion.
    In deciding the appropriate measure of loss from fraudulently
    induced construction contracts that were terminated before the
    intended victim paid any money, Judge Posner reasoned that
    it is necessary to distinguish between two types of
    fraud. One is where the offender--a true con artist .
    . . --does not intend to perform his undertaking, the
    contract or whatever; he means to pocket the entire
    contract price without rendering any service in return.
    In such a case the contract price is a reasonable
    estimate of what we are calling the expected loss, and
    we repeat that no more than a reasonable estimate is
    required.   The other type of fraud is committed in
    order to obtain a contract that the defendant might
    otherwise not obtain, but he means to perform the
    contract (and is able to do so) and to pocket, as the
    profit from the fraud, only the difference between the
    contract price and his costs.
    
    Id. at 558.
       Stating that the estimate of loss pursuant to §
    2F1.1 must bear some relation to "economic reality," 
    id. at 559,
    the Seventh Circuit ruled that the fraud committed in Schneider
    was of the latter type.    Because there was no reason to believe
    that the defendants would not have performed the contracts "to
    the perfect satisfaction of the contracting agency," the court
    rejected gross gain to the defendants as the appropriate measure
    of loss.   
    Id. at 558.
      We endorsed this reasoning in Kopp, and we
    do so again today.
    3.
    The government argues in the alternative that the loss from
    defendant's fraud should be measured in terms of the total money
    18
    paid     to   defendant          because       that     money      "was    diverted       from
    defendant's legitimate competitors."                    We reject this argument for
    the same reason we rejected the district court's measurement of
    actual loss: it eliminates any meaningful correlation between
    severity of punishment and degree of harm caused, and it measures
    the loss to those who are not direct victims of the defendant's
    conduct.      For every fraud in the sale of goods or services, there
    is someone who could have sold the same goods or delivered the
    same    services        as   promised      or    represented,        but    they    are    but
    distant and remote victims of such fraudulent conduct.                             It is not
    their    loss      which     should      provide      the    measure,     but   rather     the
    direct victims of defendant's conduct.                       Every person who commits
    the type of fraud for which defendant stands convicted can be
    said to have diverted money from legitimate competitors.                               Thus,
    under this theory, the measure of loss in this type of case would
    always be equal to the total fees paid to defendant, regardless
    of the actual harm to the victims.                     This would render the degree
    of harm caused by a defendant's acts irrelevant to Guideline
    sentencing--a           result    that    is    contrary      to    the    policy    of   the
    Guidelines as discussed above.
    4.
    Having rejected the measure of fraud loss employed by the
    district court, we must determine an appropriate substitute.                               For
    purposes      of    §    2F1.1,    "the       loss    need   not    be    determined      with
    precision.         The court need only make a reasonable estimate of the
    loss, given the available information."                         Commentary to § 2F1.1,
    App. Note 8.
    19
    We     take       as    our    starting       place    the    probation       office's
    proposal that actual harm be measured by the total amount of fees
    paid    by    dissatisfied           clients.        Because      this    method    seeks    to
    identify those clients who were actually harmed by defendant's
    actions, it is a good starting place for measuring loss.                              It does
    not    provide       a    "reasonable       estimate"        standing     alone,    however,
    because unsubstantiated complaints voiced by clients only after
    they have learned of defendant's wrongdoing and their possible
    right    to    restitution           are    unreliable       at   best,     and    inherently
    suspect.       In order to render the probation office's estimate a
    reasonable       one      for    purposes       of    §   2F1.1,     we     hold    that    the
    government must demonstrate and the district court must find that
    the    complaints         on    which      it   is   based    are    bona    fide    and    can
    reasonably support a loss determination.                          We therefore remand to
    the district court for the purpose of determining whether the
    twenty-seven complaints underlying the probation office's loss
    estimate bear a reasonable relationship to actual or intended
    loss.       The district court is not required to determine whether
    each complainant has a grievance that could support a malpractice
    determination, but merely whether the complainant's claimed loss
    has a reasonable basis in fact so that the court is convinced
    that the complainant did not respond to the government's inquiry
    merely in the hope of procuring a financial windfall.
    Our conclusion that the district court overvalued fraud loss
    under the circumstances is by no means an indication that the
    district court overestimated the seriousness of the underlying
    conduct.       Section 2F1.1 provides that "[i]n cases in which the
    20
    loss determined under subsection (b)(1) does not fully capture
    the   harmfulness      and   seriousness         of   the   conduct,      an    upward
    departure may be warranted."            § 2F1.1.      In this case, as in Kopp,
    the district court is free to reconsider on remand "whether the
    properly calculated 'loss' significantly over- or understates the
    gravity of the crime, and therefore whether departure from the
    normal sentencing range is appropriate."                 
    Kopp, 951 F.2d at 536
    .
    B. Abuse of a Position of Trust or Use of Special Skill
    The district court imposed a two-point upward adjustment
    pursuant to § 3B1.3 for abuse of a position of trust or use of a
    special skill.        Section 3B1.3 provides: "If the defendant abused
    a position of public or private trust, or used a special skill,
    in a manner that significantly facilitated the commission or
    concealment of the offense, increase by 2 levels."                    § 3B1.3.       The
    district court found that defendant had abused a position of
    trust in connection with the mail fraud, and that he had used a
    special skill in the commission of both the mail fraud and the
    credit card fraud.           As either abuse of a position of trust or
    use of a special skill standing alone is a sufficient basis for
    an    upward    adjustment,       we    must    uphold    the    district      court's
    determination if any one of these three grounds was proper.
    1. Use of a Special Skill
    We begin by addressing the district court's finding that
    defendant      used   a   special       skill    in   the   commission         of   both
    offenses. The Commentary to § 3B1.3 describes the enhancement for
    use   of   a   special    skill    in    the    commission      of   an   offense     as
    follows:
    21
    "Special skill" refers to a skill not possessed by
    members of the general public and usually requiring
    substantial education, training or licensing. Examples
    would include pilots, lawyers, doctors, accountants,
    chemists, and demolition experts.
    Application Note 2.        Like the enhancement for abuse of a position
    of trust, this adjustment "applies to persons who abuse . . .
    their special skills to facilitate significantly the commission
    or concealment of a crime."          Background to § 3B1.3.
    a. Mail Fraud
    i.
    To impose an upward adjustment for use of a special skill
    pursuant to § 3B1.3, a court must find two things: (1) that
    defendant possesses a special skill; and (2) that he used it to
    significantly facilitate the commission or concealment of his
    offense.    United States v. Hickman, 
    991 F.2d 1110
    , 1112 (3d Cir.
    1993).     In this case, the district court neither made specific
    findings    of   fact     nor   articulated   reasons   in    support      of   its
    conclusion that defendant used a special skill in perpetrating
    the mail fraud scheme.            As a result, we must determine whether
    the   record     as   a   whole    "demonstrates"   the      manner   in    which
    defendant used his special skill to facilitate the commission or
    concealment of the offense.          United States v. Rice, 
    52 F.3d 843
    ,
    850 (10th Cir. 1985); United States v. Gandy, 
    36 F.3d 912
    , 916
    (10th Cir. 1994). If the record as a whole supports the district
    court's enhancement of defendant's sentence for use of a special
    skill in the commission of the mail fraud offense, then we need
    22
    not   remand    for      specific    factual       findings     in      support    of   the
    enhancement.       
    Id. We begin
        with   the     first   prong       of    the   §    3B1.3    inquiry:
    whether defendant possesses a special skill within the meaning of
    the guideline.        The court appears to have found that defendant's
    "special skill is [not] the practice of law per se, but rather is
    the knowledge that one obtains through a legal education and
    prior practice."          App. 580; see also Govt's Br. at 44 ("[T]he
    special skill adjustment rested on the whole panoply of practical
    skills associated with a legal career.").                     We note at the outset
    that defendant's legal training clearly constitutes a special
    skill, as lawyering is specifically listed as an example of a
    special skill in the text of the Guideline.                     Moreover, under the
    circumstances, we believe that including defendant's experiences
    and   general   knowledge      acquired          over   the    course     of     his   legal
    career within the contours of his special skill is warranted.
    See United States v. Culver, 
    929 F.2d 389
    (8th Cir. 1991)(finding
    use   of   special    skill    where    pilot       convicted       of    conspiracy     to
    transport stolen aircraft had used his skills to plan for fuel
    and devise flight plans, despite arrest before take-off); United
    States v. White, 
    972 F.2d 590
    , 600-01, cert. denied, 
    113 S. Ct. 1651
    (1993), cert. denied sub nom Wilson v. United States, 
    id. (finding use
    of special skill where defense attorney specializing
    in drug cases used knowledge acquired as a prosecutor and defense
    lawyer to avoid surveillance during drug conspiracy activities).
    23
    The district court's decision with respect to the second
    part of the inquiry--whether defendant used his special skill to
    significantly facilitate the mail fraud--is a question of fact
    that    we   review    for   clear     error.       The    factual   basis    of    the
    district court's finding is not clear from the record.                              The
    government's argument, which presumably the court adopted, is
    that defendant "used his special legal skills" in "ascertaining
    the names of inactive lawyers or obtaining their credit histories
    for the purpose of assuming their identities."                   Govt. Br. at 38.
    According to the government's Sentencing Memorandum, which was
    part of the record at the time of sentencing, the defendant's
    education and experiences as a licensed attorney
    enabled him to successfully portray himself to his
    clients, adversaries, and the courts as a knowledgeable
    attorney. By using these skills, he was able to conceal
    the truth about his identity and his unlicensed status
    and enabled him [sic] to dupe more people into hiring
    him under the false impression that he was licensed to
    practice   law.  In   short,  he   used  his   previous
    experience, education, and training to perpetuate the
    fraud and to conceal it.
    App. 548.
    We note that this case presents a rather unique situation
    insofar as the very use of the special skill (legal competence)
    mitigated     the     severity    of   the       offense   by   avoiding     harm    to
    victims. Nevertheless, the fact remains that defendant was an
    experienced lawyer with experience in setting up a law practice
    and soliciting clients, that these skills are not possessed by
    the general public, and that he used these skills to facilitate
    his    fraudulent     scheme     and   to   avoid    detection.      The     district
    24
    court's decision to adjust defendant's sentence upwardly for use
    of a special skill was not clearly erroneous.
    ii.
    Defendant argues that enhancing his sentence for use of a
    special skill pursuant to § 3B1.3 while also imposing an upward
    adjustment     under     §    2F1.1(b)(3)(B)           constitutes       impermissible
    double counting.        Guideline § 2F1.1(b)(3)(B) provides for a two-
    level     increase     in     offense    level         if    the   offense     involved
    "violation of any judicial or administrative order."                         
    Id. Since defendant's
    unlicensed practice was a direct violation of the New
    Jersey Supreme Court order of disbarment, the district court
    enhanced his sentence pursuant to § 2F1.1(b)(3)(B).                           Defendant
    apparently does not challenge this enhancement, but rather uses
    it as the basis for his challenge to the § 3B1.3 adjustment for
    use of a special skill in connection with his mail fraud scheme.
    The theory behind his argument is that both enhancements punish
    the same behavior: the practice of law.
    In United States v. Wong, 
    3 F.3d 667
    (3d Cir. 1993), we
    addressed the issue of double counting under the guidelines.
    Defendant in that case challenged the simultaneous imposition of
    upward     adjustments        for   more        than    minimal     planning       under
    §2B1.1(b)(5)    and     for    acting    as     an     organizer    or   leader    of   a
    criminal enterprise under § 3B1.1(c).                   We reasoned that "because
    the     Guidelines     are    explicit      when       two    Sentencing      Guideline
    sections may not be applied at the same time, the principle of
    statutory construction, 'expressio unius est exclusio alterius,'
    applies." 
    Id. at 670-71.
               We concluded that "an adjustment that
    25
    clearly applies to the conduct of an offense must be imposed
    unless the Guidelines exclude its applicability."                                
    Id. at 671.
    That reasoning applies with equal force here.                                Nothing in
    the Guidelines indicates that § 3B1.3 and § 2F1.1(b)(3)(B) may
    not be applied in tandem.                 We therefore reject defendant's double
    counting argument.
    We   note    that   even           in    the       absence     of    governing       legal
    precedent, we would reject defendant's argument on purely logical
    grounds. Contrary to his assertions, the enhancements under §
    2F1.1(b)(3)(B) and § 3B1.3 do not "dr[a]w from the same well."
    United States v. Kopshever, 
    6 F.3d 1218
    , 1224 (7th Cir. 1993).
    On the contrary, neither one punishes the practice of law per se.
    The former punishes defendant's flagrant violation of a judicial
    order; the latter, his use of the panoply of skills associated
    with   legal    practice        to    facilitate            passing    himself       off    as   a
    licensed     attorney.     "[E]ven             if    there    is    some    overlap     in    the
    factual basis for two or more sentencing adjustments, so long as
    there is sufficient factual basis for each they may both be
    applied."      United States v. Haines, 
    32 F.3d 290
    , 293-93 (7th Cir.
    1994).      Despite the slight overlap between these two provisions
    as applied in this case, they target different behavior.                                     As a
    result, even if the law forbade double counting in the absence of
    explicit     instructions            in    the           guidelines,       the     simultaneous
    application        of   these        two       enhancement         provisions       would     not
    constitute double counting.
    iii.
    26
    Because we have concluded that the district court properly
    imposed a two-point upward adjustment for use of a special skill
    in the commission of the mail fraud offense, we need not and do
    not reach the issues of whether defendant used a special skill in
    the commission of the credit card fraud or abused a position of
    trust within the meaning of the guidelines.
    C. Restitution
    Under   the   Victim     and   Witness   Protection     Act,   which    is
    incorporated into the Guidelines by § 5E1.1, a district court
    sentencing a defendant convicted of an offense under Title 18
    "may order . . . that the defendant make restitution to any
    victim of such offense."       18 U.S.C. § 3663(a)(1).       In determining
    whether to order restitution and setting the amount, the court
    shall consider the amount of the loss sustained by any
    victim as a result of the offense, the financial
    resources of the defendant, the financial needs and
    earning ability of the defendant and the defendant's
    dependents, and such other factors as the court deems
    appropriate.
    18 U.S.C. § 3664(a).        In this circuit, the sentencing court must
    make specific factual findings as to the amount of loss sustained
    by   the   victims,   the    defendant's      ability   to   pay,   and     the
    relationship between the amount of restitution ordered and the
    loss caused by defendant's offense.             United States v. Graham,
    
    1995 WL 744974
    , *3 (3d Cir. 1995); United States v. Logar, 
    975 F.2d 958
    , 961 (3d Cir. 1992).
    In this case, the district court ordered defendant to pay
    $25,000 in restitution on the mail fraud counts and $25,000 on
    the credit card fraud count.           Counsel for both sides briefly
    27
    addressed the issue of defendant's resources and his ability to
    pay.     Defense counsel argued that defendant has "no resources"
    and owes $170,000 in state and federal taxes, App. 646-48, and
    expressed doubt that "restitution is actually feasible in this
    case."       App. 648.    The prosecutor then argued, without going into
    greater      detail,     that       "the   sum   total     that     we    know      about    the
    defendant's       assets       are    set    forth    in      paragraph           134   of   the
    presentence report."                App. 649. Although she did not address
    restitution       on     the        mail    fraud    counts,        she       concluded       by
    acknowledging: "Obviously I don't believe there is going to be
    enough to repay all the credit card companies that suffered an
    injury . . . ."        App. 649.
    The     only    factual        information        in   the      record       regarding
    defendant's financial resources and ability to pay is found in
    the    PSR.      The     PSR    lists       defendant's       assets         as    follows:    a
    condominium       valued       at    $110,000;       $18,000      in     a    money     market
    account; a few hundred dollars in a checking account; $70 in a
    savings account; and automobiles valued at $2500.                                  PSR ¶ 134.
    The PSR reports that defendant and his wife owe $12,800 on their
    credit cards (not including the fraudulent credit card activity).
    
    Id. at ¶
    135. Defendant's wife's income of $1741 per month is the
    only income to the household and is insufficient to cover their
    monthly expenses of $1992.                 
    Id. at 136.
           The PSR concludes that
    defendant "is capable of maintaining steady employment . . .
    [and] paying partial restitution."                  
    Id. at ¶
    137.
    28
    None of these factual allegations is undisputed.           Defendant
    challenged virtually all of them in his sentencing memorandum.
    Contrary to the PSR's assessment, defendant maintains that he
    has no assets.   His wife's assets are separately and
    individually held.    All purchases were made by Ms.
    Rzeczyeki   and  were   accumulated   through  her  own
    earnings. All assets listed except the I.R.A. are the
    defendant's wife's, not his.        Reference to these
    separate assets should be excised. The I.R.A. was the
    property of the defendant, but was liquidated following
    the defendant's arrest and used to pay living expenses
    for the past ten (10) months. Thus, the defendant has
    no assets.
    App. 54.   In addition, defendant challenges the PSR's assessment
    of his future earning potential and ability to pay:
    Mr. Maurello has no assets. Upon release from custody,
    financial resources will remain limited.       This is
    especially true since his tax returns have been filed
    pursuant to the plea agreement, and [he] is obligated
    to pay the resulting liabilities. He owes money to the
    Internal Revenue Service which includes tax liability,
    interest and penalties which, all totalled, are more
    than $170,000.
    
    Id. "Where a
    defendant alleges any factual inaccuracy in the
    presentence report, the Court must make: (1) a finding as to the
    allegation,   or   (2)   a   determination   that   no   such   finding   is
    necessary because the matter controverted will not be taken into
    account in sentencing."       United States v. Cherry, 
    10 F.3d 1003
    ,
    1013 (3d Cir. 1993).         Here, in response to this cursory and
    conflicting testimony, the court stated as follows:
    Well, the defendant's varied and extensive crimes
    set forth in the presentence report have left a
    financial mess and a substantial amount of loss to a
    diverse variety of victims and limited resources to
    repay.
    29
    I don't want to deprecate the loss of the
    defendant's in any way.    On the other hand, I don't
    want to set an amount of restitution which is unlikely
    to ever be repaid.        This is a very difficult
    undertaking.
    We know who is to get the money.    What we don't
    know is how much to order that they be given.       The
    amount of loss is substantial, as we know.          The
    defendant is never going to pay back a good portion of
    it.
    Without derogating in any way any efforts that the
    victims may take on their own to collect, I will limit
    restitution to $50,000 . . . on each count in lieu of
    any fine.
    App. 650.
    It is apparent from this excerpt that the district court
    failed to make the findings of fact required by our decisions in
    Cherry and Logar.         First, the court made no finding regarding
    defendant's   ability      to   pay.      While   the    Victim   and    Witness
    Protection Act provides that "[t]he burden of demonstrating the
    financial resources of the defendant and the financial needs of
    the defendant's dependents shall be on the defendant," 18 U.S.C.
    §3664(d),   the   court    cannot      impose   restitution   without     making
    specific findings of fact in this regard.               Defendant asserts (1)
    that he owes $170,000 in back taxes, (2) that those taxes are
    subject to collection by levy upon his wages, (3) that he has
    never earned more than $25,000 per year in any job, and (4) that
    the most he will take home following deduction of back taxes by
    the IRS is $161.54 per week.           Appellant's Br. at 37-38.        If these
    assertions are correct, then defendant will not even earn $50,000
    over the course of three years, much less be able to pay that
    amount in restitution.          The court's only mention of defendant's
    ability to pay was the pro forma statement that "I don't mean to
    30
    deprecate    the    defendant's       crimes        by    setting         the    amount        of
    $50,000, but merely to try to, as the Guidelines tell us, try to
    equate the restitution obligation with the defendant's ability to
    pay as he may be able to obtain monies in the future."                            App. 651.
    Moreover,      the   district        court     failed      to    make       an    express
    factual     finding     in    the    restitution           context        regarding          the
    relationship       between     the        claimed        losses      to     victims          and
    defendant's    offense       conduct.        It     may    be     the     case        that   the
    district court relied on its earlier finding in the fraud loss
    context that all clients were victims and all fees paid were
    losses.   Because these losses would not necessarily be subject to
    restitution, however, the district court erred in not making a
    specific finding for purposes of restitution.                        More importantly,
    even if the court had made a specific finding that all fees paid
    to defendant were losses related to his offense, that finding
    would be clearly erroneous in light of our holding in Part VA of
    this opinion.       As discussed above, insofar as defendant's clients
    were satisfied with his services, the fees that they paid in
    exchange for those services cannot be considered losses.
    While    the     district      court's      award     of     restitution           on   the
    credit card fraud count is somewhat less problematic, insofar as
    the victims of that fraud and the amount that each is owed is
    clearly   established,       the     district       court's       failure        to     make    a
    specific finding as to defendant's ability to pay requires remand
    on this issue as well.
    We   therefore       remand     to    the    district        court         for    factual
    findings in support of the restitution order.                        This is especially
    31
    appropriate in light of our ruling today that the appropriate
    measure      of    loss     was      not    the   total    of   all   fees   paid   to    the
    illegitimate practice ($428,902), but rather the fees paid by
    those clients who were justifiably dissatisfied (approximately
    $62,000 if existing complaints are verified).                            Thus, one of the
    key factors that the district court should have considered in
    setting the amount of restitution was inflated to nearly seven
    times its correct value.
    Furthermore, we do not require that the district court make
    a separate finding as to the amount of restitution due to each
    victim.       The court may establish a formula and authorize the
    Probation         Office,      not    the    U.S.      Attorney,    to   apply    it.    The
    parties might also stipulate to the identity and amounts to be
    paid subject to court approval.                     However, we specifically express
    our   view    that       the    Probation         Department      rather   than   the    U.S.
    Attorney is the proper agency to carry out such functions.
    VI. Conclusion
    For the foregoing reasons, we will (1) reverse the district
    court's fraud loss valuation and remand to the district court for
    factfinding and resentencing consistent with this opinion; (2)
    affirm the district court's imposition of a two-point upward
    adjustment for use of a special skill in connection with the mail
    fraud; and (3) vacate the district court's order of restitution
    and   remand        to    the        district      court    for    appropriate      factual
    findings.
    32
    WELLFORD, Circuit Judge, concurring.
    I concur in the majority opinion but write separately to
    emphasize     several      aspects    of    the      case.    The    amount      paid   by
    Maurello's fraud victims who indicated dissatisfaction with his
    services represents to this judge a good initial measure of the
    degree   of       "loss"   involved    by    reason      of   this       deceitful      and
    unconscionable conduct by a disbarred lawyer.                        The "value" of
    legal services is hard to gauge by laymen clients just as the
    "measure of harm" to these "clients" is difficult to assay.                             It
    is   also     a    serious    challenge         to    ascertain     to    what    extent
    Maurello's services may have benefitted the victims or "clients"
    33
    who did not complain. A qualified and licensed attorney may have
    done a better job for less money, or it may be that Maurello's
    services were actually inadequate, unknown to his "client."               Upon
    the remand, I would emphasize that the district court must only
    determine whether the dissatisfied "clients" or victims have "a
    reasonable basis in fact" for their professed feeling of having
    been shortchanged by Maurello.
    I am disposed to concur, not altogether enthusiastically,
    with my brothers in their interpretation of United States v.
    Kopp,   
    951 F.2d 521
      (3d   Cir.    1991),   and   United   States     v.
    Badaracco, 
    954 F.2d 928
    (3d Cir. 1992), in assessing fraud loss
    under the guidelines. I find it difficult, however, to find a
    good analogy between the services of an unlicensed contractor in
    building a structure, and the services of a disbarred lawyer in
    handling a domestic relations case.          Thus, I do not find United
    States v. Schneider, 
    930 F.2d 555
    (7th Cir. 1991), particularly
    relevant.
    I would also emphasize that the district court is "free to
    reconsider    on     remand"     whether    an    upward    departure       is
    "appropriate" in light of all the circumstances.
    34