Caruso v. Blockbuster Sony , 174 F.3d 166 ( 1999 )


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  •                                                                                                                            Opinions of the United
    1999 Decisions                                                                                                             States Court of Appeals
    for the Third Circuit
    4-6-1999
    Caruso v. Blockbuster Sony
    Precedential or Non-Precedential:
    Docket 97-5693,97-5764
    Follow this and additional works at: http://digitalcommons.law.villanova.edu/thirdcircuit_1999
    Recommended Citation
    "Caruso v. Blockbuster Sony" (1999). 1999 Decisions. Paper 90.
    http://digitalcommons.law.villanova.edu/thirdcircuit_1999/90
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    Filed April 6, 1999
    UNITED STATES COURT OF APPEALS
    FOR THE THIRD CIRCUIT
    Nos. 97-5693 and 97-5764
    WILLIAM CARUSO;
    ADVOCATES FOR DISABLED AMERICANS;
    PARALYZED VETERANS OF AMERICA,
    Appellant,
    v.
    BLOCKBUSTER-SONY MUSIC ENTERTAINMENT CENTRE
    AT THE WATERFRONT; BLOCKBUSTER CORPORATION;
    SONY MUSIC ENTERTAINMENT, Division of Sony
    Corporation of America
    ON APPEAL FROM THE
    UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF NEW JERSEY
    (D.C. No. 95-cv-03400)
    (District Judge: Honorable Joseph E. Irenas)
    Argued: August 4, 1998
    Before: NYGAARD, ALITO, RENDELL, Circuit Judges
    (Opinion Filed: April 6, 1999)
    NIKI KUCKES
    DAVID S. COHEN (ARGUED)
    JODY MANIER KRIS
    Miller, Cassidy, Larroca & Lewin
    2555 M Street, N.W.
    Washington, D.C. 20037
    ANTHONY J. BRADY, JR.
    (ARGUED)
    1 Alpha Avenue, Suite 36
    Voorhees, N.J. 08043
    Counsel for Appellants
    NORMAN E. GREENSPAN
    (ARGUED)
    Blank, Rome, Comisky & McCauley
    One Logan Square
    Philadelphia, PA 19103
    Counsel for Appellees
    OPINION OF THE COURT
    ALITO, Circuit Judge:
    The Blockbuster-Sony Music Entertainment Centre
    ("E-Centre") is a music and entertainment facility located in
    Camden, New Jersey. An interior pavilion at the E-Centre
    provides fixed seating for 6,200 patrons, and an uncovered
    lawn area located behind the pavilion can accommodate
    approximately 18,000 spectators who either stand or sit on
    portable chairs or blankets.
    Appellant William Caruso, a Vietnam veteran who uses a
    wheelchair as a result of his disability, attended a concert
    at the E-Centre on July 13, 1995. The following day,
    Caruso and the Advocates for Disabled Americansfiled a
    complaint in federal district court alleging, inter alia, that
    the E-Center does not comply with Title III of the Americans
    with Disabilities Act (ADA), Pub.L. No. 101-336, 
    104 Stat. 327
     (1990) (codified at 42 U.S.C. S 12181 et seq. (1994)),
    because: 1) the wheelchair areas in the pavilion do not
    provide wheelchair users with lines of sight over standing
    spectators and 2) the lawn area is not wheelchair
    accessible. The District Court granted summary judgment
    in favor of the defendants on both claims.1 We now affirm
    in part and reverse in part.
    _________________________________________________________________
    1. Before entering final judgment, the District Court granted a motion by
    the Paralyzed Veterans of America (PVA) to intervene as plaintiff solely
    for the purpose of appealing the District Court's ruling that the E-Centre
    does not need to provide wheelchair users sitting in the pavilion with
    lines of sight over standing spectators.
    2
    I.
    Title III of the ADA protects individuals against
    discrimination "on the basis of disability in the full and
    equal enjoyment of the goods, services, facilities, privileges,
    advantages, or accommodations of any place of public
    accommodation." 42 U.S.C. S 12182 (a). Title III requires
    that newly constructed facilities be "readily accessible to
    and usable by individuals with disabilities, except where an
    entity can demonstrate that it is structurally
    impracticable." 42 U.S.C. S 12183. In order to carry out
    these provisions, Congress has directed the Department of
    Justice (DOJ) to "issue regulations . . . that include
    standards applicable to facilities" covered by Title III. 42
    U.S.C. 12186(b). Congress has further required that any
    standards included by the DOJ in its regulations"be
    consistent with the minimum guidelines and requirements
    issued by the Architectural and Transportation Barriers
    Compliance Board" ("Access Board"). 42 U.S.C. S 12186(c).2
    Pursuant to its statutory authority under Title III, the
    DOJ has issued numerous regulations, see 28 C.F.R.
    SS 36.101-36.608 (1998), one of which adopts the Access
    Board's guidelines as the DOJ's own Standards for New
    Construction and Alterations ("Standards"). See 28 CFR
    S 36.406 (referring to 28 C.F.R. S 36, App. A). Both of the
    issues in this case require us to interpret portions of the
    DOJ Standards.
    A. Lines of Sight
    Appellants contend that DOJ Standard 4.33.3, which was
    adopted after notice and comment, requires wheelchair
    _________________________________________________________________
    2. The Access Board is a federal agency that was created by the
    Rehabilitation Act of 1973. See 29 U.S.C. S 792(a). The Board is
    composed of 25 members: 13 public members appointed by the
    President, as well as officials of 12 federal agencies or departments. 
    Id.
    The Board's mission focuses on the elimination of architectural,
    transportation, communication, and attitudinal barriers confronting
    people with disabilities. See 29 U.S.C. S 792(b). The ADA directed the
    Access Board to issue "minimum guidelines" to supplement the Board's
    existing Minimum Guidelines and Requirements for Accessible Design.
    42 U.S.C. S 12204)(a).
    3
    seats in the E-Center pavilion to afford sightlines over
    standing spectators. Standard 4.33.3 provides:
    Placement of Wheelchair Locations. Wheelchair
    areas shall be an integral part of any fixed seating plan
    and shall be provided so as to provide people with
    physical disabilities a choice of admission prices and
    lines of sight comparable to those for members of the
    general public. They shall adjoin an accessible route
    that also serves as a means of egress in case of
    emergency. At least one companion fixed seat shall be
    provided next to each wheelchair seating area. When
    the seating capacity exceeds 300, wheelchair spaces
    shall be provided in more than one location. . . .
    28 C.F.R. S 36, App. A, 4.33.3.
    Appellants first argue that the plain meaning of the
    phrase "lines of sight comparable to those for members of
    the general public" requires that "if standing spectators can
    see the stage even when other patrons stand, wheelchair
    users, too, must be able to see the stage when other
    patrons stand." PVA Br. at 23. While this argument has
    considerable force, it does not account for the rest of the
    language in Standard 4.33.3, which helps the reader to
    place the phrase "lines of sight comparable" in context.
    Standard 4.33.3 is entitled "Placement of Wheelchair
    Locations" and includes at least two provisions concerning
    the dispersal of wheelchair locations in facilities with fixed
    seating plans.3 In addition, one of these dispersal provisions
    appears in the same sentence that contains the "lines of
    sight" requirement. Given this focus on the dispersal of
    wheelchair locations, it seems plausible to read the"lines of
    sight comparable" requirement as follows: if a facility's
    seating plan provides members of the general public with
    different lines of sight to the field or stage (e.g., lines of
    sight at a baseball game from behind the plate, on either
    side of the diamond, and from the outfield bleachers), it
    _________________________________________________________________
    3. Appellants concede that the provisions in 4.33.3 requiring a "choice of
    admission prices" and "more than one location" when "the seating
    capacity exceeds 300" concern dispersal of wheelchair areas throughout
    a facility. See PVA Reply Br. at 7.
    4
    must also provide wheelchair users with a comparable
    opportunity to view the field or stage from a variety of angles.4
    Appellants reject this suggestion that the "lines of sight"
    provision might require dispersal rather than vertical
    enhancement, contending that such a reading would
    impermissibly render other portions of Standard 4.33.3
    superfluous. They argue:
    Standard 4.33.3 . . . contains an explicit dispersal
    provision, wholly independent of the "comparable" line
    of sight provision. It requires, in pertinent part, that
    "[w]heelchair areas . . . shall be provided so as to
    provide persons with disabilities a choice of admission
    prices." For facilities, such as modern sports and
    entertainment venues, that offer tickets at a range of
    prices depending on seating location, dispersal of
    wheelchair locations is required by this provision.
    Moreover, a requirement for dispersal is also derived
    from the language in Standard 4.33.3 that "[w]hen the
    seating capacity exceeds 300, wheelchair spaces shall
    be provided in more than one location." Construing the
    phrase "lines of sight comparable to those provided to
    members of the general public" as simply requiring
    dispersal of wheelchair locations, as the E-Centre
    urges, is contrary to the plain language of that
    regulation and would deprive important parts of the
    regulation of any meaning.
    PVA Reply Br. at 6-7. This attempt to divorce the "lines of
    sight" requirement from the two provisions in 4.33.3 that
    are indisputably about dispersion overlooks the possibility
    that the three provisions are designed to work together so
    that: 1) at a minimum, facilities with over 300 seats provide
    at least two wheelchair locations and 2) larger facilities
    provide wheelchair users with the option of choosing from
    among seats that afford a variety of views for a variety of
    _________________________________________________________________
    4. Although not discussed by the E-Centre, there might be an additional,
    distinct reason for concluding that the language of Standard 4.33.3 does
    not clearly require sightlines over standing patrons: In light of the fact
    that Standard 4.33.3 concerns the design of "seating plans" and "seating
    areas," it seems entirely possible that the drafters were assuming seated
    spectators and not addressing the issue of standing patrons.
    5
    corresponding prices. Contrary to appellants' assertion, this
    second result is not accomplished by the "choice of
    admission prices" language alone. For, if Standard 4.33.3 is
    read in piecemeal fashion as appellants suggest, a facility,
    regardless of its size and the number of views that it offers
    to the general public, would be able to place all wheelchair
    users in just two locations so long at it offers some choice
    of prices in those locations. See Independent Living
    Resources v. Oregon Arena Corp., 
    982 F. Supp. 698
    , 743
    n.61 (D. Or. 1997).
    In the end, it seems that both interpretations of the "lines
    of sight" language are plausible and would provide some
    benefit to wheelchair users. Appellants' reading would
    benefit wheelchair users by allowing them to see when
    other patrons stand. The E-Centre's reading would benefit
    wheelchair users by providing them with a greater
    opportunity to view a performance or event from a variety
    of viewpoints. Since both readings of the rule are plausible
    and are consistent with the ADA's purpose of enabling
    people with disabilities to share equally in the benefits
    provided by a public accommodation, we conclude that the
    "lines of sight" language is ambiguous.
    Appellants' second contention is that, even if Standard
    4.33.3 is ambiguous, the court should follow the
    interpretation that has been given to the rule by the DOJ.
    See Thomas Jefferson Univ. v. Shalala, 
    512 U.S. 504
    , 512
    (1994) (explaining that an agency's interpretation of its own
    regulation "must be given controlling weight unless it is
    plainly erroneous or inconsistent with the regulation")
    (internal quotations omitted); Menkowitz v. Pottstown
    Memorial Medical Center, 
    154 F.3d 113
    , 123 (3d Cir. 1998)
    (DOJ Technical Assistance Manual entitled to deference).
    But see id. at 525 (Thomas, J., dissenting) ("giving
    substantive effect to . . . a hopelessly vague regulation . . .
    disserves the very purpose behind the delegation of
    lawmaking power to administrative agencies"); John F.
    Manning, Constitutional Structure and Judicial Deference to
    Agency Interpretations of Agency Rules, 
    96 Colum. L. Rev. 612
     (1997)(urging reexamination of the principle of judicial
    deference to agency interpretations of regulations).
    Specifically, appellants rely on the following statement
    6
    appearing in a 1994 Supplement to the DOJ's Technical
    Assistance Manual (hereinafter "1994 TAM Supplement"):
    In addition to requiring companion seating and
    dispersion of wheelchair locations, [Standard 4.33.3]
    requires that wheelchair locations provide people with
    disabilities lines of sight comparable to those for
    members of the general public. Thus, in assembly
    areas where spectators can be expected to stand during
    the event or show being viewed, the wheelchair
    locations must provide lines of sight over spectators who
    stand. This can be accomplished in many ways,
    including placing wheelchair locations at the front of a
    seating section, or by providing sufficient additional
    elevation for wheelchair locations placed at the rear of
    seating sections to allow those spectators to see over
    the spectators who stand in front of them.
    1994 DOJ TAM Supp. P III-7.5180, Conditional App. at 49
    (emphasis added).
    In response, appellees maintain that the 1994 TAM
    Supplement is not an interpretive rule entitled to deference,
    but rather, an invalid attempt to adopt a new substantive
    requirement without notice and comment. The E-Centre
    bases this argument on the history of Standard 4.33.3,
    which, according to the E-Centre, reveals that the rule was
    not intended to address the issue of lines of sight over
    standing patrons.
    Standard 4.33.3 was originally proposed by the Access
    Board on January 22, 1991. At that time, the provision
    provided:
    Placement of Wheelchair Locations. Wheelchair
    areas shall be an integral part of any fixed seating plan
    and shall be dispersed throughout the seating area.
    They shall . . . be located to provide lines of sight
    comparable to those for all viewing areas.
    
    56 Fed. Reg. 2380
    . In its public notice regarding the
    proposed rule, the Access Board explicitly invited comments
    on the issue of sightlines over standing spectators:
    Section 4.33.3 provides that seating locations for
    people who use wheelchairs shall be dispersed
    7
    throughout the seating area and shall be located to
    provide lines of sight comparable to those for all
    viewing areas. This requirement appears to be adequate
    for theaters and concert halls, but may not suffice in
    sports arenas or race tracks where the audience
    frequently stands throughout a large portion of the game
    or event. In alterations of existing sports arenas,
    accessible spaces are frequently provided at the lower
    part of a seating tier projecting out above a lower
    seating tier or are built out over existing seats at the
    top of a tier providing a great differential in height.
    These solutions can work in newly constructed sports
    arenas as well, if sight lines relative to standing
    patrons are considered at the time of the initial design.
    The Board seeks comments on whether full lines of
    sight over standing spectators in sports arenas and
    other similar assembly areas should be required.
    
    56 Fed. Reg. 2314
     (emphasis added).
    On February 22, 1991, the DOJ published a notice in
    which it proposed to adopt the Access Board's Proposed
    Guidelines "with any amendments made by the [Access
    Board] during the rulemaking process." 
    56 Fed. Reg. 7478
    -
    79. The DOJ notice stated that "any comments" on the
    Access Board's Proposed Guidelines should be sent directly
    to the Board. Id. at 7479.
    On July 26, 1991, the Access Board announced its
    proposed final guidelines. Along with the guidelines, the
    Board published commentary, including two passages
    relevant to the meaning of the "lines of sight comparable"
    language in 4.33.3. First, the Board gave the following
    response to comments on dispersal:
    Response. The requirements in 4.33.3 for dispersal of
    wheelchair seating spaces have been modified.
    Wheelchair seating spaces must be an integral part of
    any fixed seating plan and be situated so as to provide
    wheelchair users a choice of admission prices and lines
    of sight comparable to those available to the rest of the
    public. . . .
    56 Fed Reg. 35440. By discussing the "lines of sight"
    requirement in the section of the commentary concerning
    8
    dispersal, the Board appeared to be indicating that it was
    treating this requirement, like the choice of price
    requirement, as a dispersal requirement. The Board then
    went on to consider the issue of sightlines over standing
    patrons in a separate section of the commentary:
    Comment. The [Board] asked questions reg arding
    . . . lines of sight over standing spectators in sports
    arenas and other similar assembly areas. . . . Many
    commenters . . . recommended that lines of sight
    should be provided over standing spectators.
    Response. . . . The issue of lines of sight over
    standing spectators will be addressed in guidelines 5 for
    recreational facilities.
    Id. (emphasis added).
    On the same day that the Access Board issued its
    proposed guidelines, including the above comment and
    response seemingly deferring the issue of standing lines of
    sight, the DOJ promulgated Standard 4.33.3, which is
    worded identically to the Access Board's final proposed text,
    which addressed the sight-line issue. Unlike the Board, the
    Department did not initially express a view in its
    commentary on the issue of sightlines over standing
    spectators. Rather, in explaining its adoption of the Access
    Board's guidelines, the DOJ made the following general
    statement:
    The Department put the public on notice, through the
    proposed rule, of its intention to adopt the proposed
    [guidelines], with any changes made by the Board, as
    the accessibility standards. As a member of the Board
    and of its ADA Task Force, the Department
    participated actively in the public hearings held on the
    proposed guidelines and in preparation of both the
    _________________________________________________________________
    5. It is important to note the difference between Access Board guidelines
    and DOJ guidelines. For the Access Board, guidelines are the
    substantive rules they develop and promulgate. Thus, in speaking of a
    future guideline, the Board was not referring to a future interpretation
    of
    4.33.3, but rather, a separate substantive rule it would develop. By
    contrast, a DOJ guideline is an interpretation of a substantive rule, not
    the substantive rule itself.
    9
    proposed and final versions of [the guidelines] . . . [All]
    comments on the Department's proposed rule . . . have
    been addressed adequately in the final [guidelines].
    Largely in response to comments, the Board made
    numerous changes from its proposal.
    28 C.F.R. S 36, App. B, at 632-33.
    The next discussion of the sightlines issue came in a
    1992 Notice of Proposed Rulemaking published by the
    Access Board. There the Board summarized what had
    occurred during the 1991 notice and comment period with
    regard to 4.33.3 and expressed its future intentions:
    During the initial rulemaking, the Board requested
    information on lines of sight at seating locations for
    persons who use wheelchairs. . . . An overwhelming
    majority of responses favored including a provision
    requiring lines of sight over standing spectators in
    sports arenas and other similar assembly areas. A few
    commenters opposed such a provision because it
    would be either unenforceable, add significant cost or
    reduce seating capacity. . . . The Board intends to
    address the issue of lines of sight over standing
    spectators in the guidelines for recreational facilities
    which will be proposed at a future date.
    Question 17: The Board is seeking comments on the
    design issues associated with providing integrated and
    dispersed accessible seating locations with a clear line
    of sight over standing spectators in arenas, stadiums or
    other sports facilities. Clearly, not all seats in sports
    facilities afford clear lines of sight over standing
    spectators. Tall persons, guard railings or otherfixed
    elements in the facility may block one's view of the
    playing field. However, since persons with disabilities
    have fewer choices of seating locations, should all the
    accessible seating locations be required to have lines of
    sight over standing spectators? Would such a
    requirement compromise the requirement for dispersed
    wheelchair seating by providing seating in fewer
    locations? If maximum dispersal of accessible seating
    locations is provided, what percentage of such locations
    can be provided with a clear line of sight over standing
    10
    spectators? The Board encourages commenters to
    provide cost information and examples (including
    drawings, pictures or slides) of sports facilities where
    the accessible seating locations are dispersed,
    integrated and provide clear lines of sight over standing
    spectators.
    
    57 Fed. Reg. 60618
     (emphasis added).
    Based on this regulatory history, the E-Centre contends
    that Standard 4.33.3 was intended to leave unresolved the
    issue of lines of sight over standing spectators, and, as a
    result, the DOJ was not entitled to "interpret" Standard
    4.33.3 in 1994 in a fashion that did resolve the issue of
    sightlines over standing spectators. Cf. Thomas Jefferson
    Univ. v. Shalala, 
    512 U.S. 504
    , 512 (1994) (courts need not
    defer to an agency's interpretation of its own regulation if
    an "alternative reading is compelled by . . . indications of
    the [agency's] intent at the time of the regulation's
    promulgation"). The E-Centre maintains that, if the DOJ
    wanted to impose a new requirement that wheelchair users
    be able to see over standing patrons, it had to engage in
    notice and comment, since such a requirement would
    constitute a new substantive rule. See 5 U.S.C. S 553 (b) &
    (c) (notice and comment procedure required for substantive
    rules but not interpretive rules); DIA Navigation Co. v.
    Pomeroy, 
    34 F.3d 1255
    , 1264 (3d Cir. 1994) (explaining
    that a rule is substantive if "the agency intends to create
    new law, rights or duties").
    Appellants dispute the E-Centre's characterization of the
    1994 DOJ statement as a "substantive" rule. They argue
    that, because the DOJ did not explicitly adopt the Access
    Board's commentary, the meaning of Standard 4.33.3 was
    not limited by that commentary when it was adopted, and
    thus the 1994 statement does not constitute a "change" in
    the requirements under 4.33.3. They also maintain that
    even if the Access Board's commentary can be attributed to
    the DOJ, the DOJ was entitled to change its interpretation
    of Standard 4.33.3 in 1994 without notice and comment.
    With regard to the threshold question of whether the
    Access Board's commentary can be attributed to the DOJ,
    the appellants rely on the District of Columbia Circuit's
    11
    analysis in Paralyzed Veterans of America v. D.C. Arena
    L.P., 
    117 F.3d 579
     (D.C. Cir. 1997):
    If the Department, when it promulgated the regulation,
    had said what the Board said, or even clearly adopted
    what the Board said, it would be hard to conclude that
    the Department did not subsequently "amend" the
    regulation in violation of the APA. But Justice did not
    do so in its statement of basis and purpose. It never
    referred to the Board's concern, nor did it imply that its
    regulation did not address the problem of lines of sight
    over standing spectators. It may well be that it is a
    plausible inference that Justice, at the time,
    deliberately intended the regulation to mean the same
    thing as did the Board -- but it is not a necessary
    inference. . . . We admit the issue is not easy;
    appellants almost but do not quite establish that the
    Department significantly changed its interpretation of
    the regulation when it issued the 1994 technical
    manual.
    
    Id. at 587
    .
    The problem with this analysis is that it results in a
    conclusion that the DOJ, while aware that its proposed rule
    was ambiguous as to an issue of concern to many
    commenters,6 both: 1) adopted the proposed rule without
    offering any explanation as to how it resolved the disputed
    issue; and 2) later resolved the dispute by way of
    interpretation. This result would violate an important
    principle discussed in the Paralyzed Veterans opinion:
    It is certainly not open to an agency to promulgate
    mush and then give it concrete form only through
    _________________________________________________________________
    6. In its own commentary to Standard 4.33.3, the DOJ stated that it had
    "thoroughly analyzed" all of the comments received by the Board
    regarding its proposed guidelines. See 28 C.F.R. S 36, App. B, at 632.
    The Access Board's commentary makes clear that, in response to its
    statement that 4.33.3 "may not suffice" to provide lines of sight over
    standing spectators, "many" comments were received, 
    56 Fed. Reg. 35440
    , with a majority favoring the inclusion of"a provision requiring
    lines of sight over standing spectators," but a few opposing such a
    provision "because it would be either unenforceable, add significant cost
    or reduce seating capacity." 
    57 Fed. Reg. 60618
    .
    12
    subsequent less formal "interpretations." That
    technique would circumvent section 553, the notice
    and comment procedures of the APA.
    Id. at 584. While the Paralyzed Veterans court concluded
    that the DOJ's promulgation of 4.33.3 did not violate this
    principle, id. at 584-85,7 we must respectfully disagree. If
    this principle is ever violated, it would seem to be when an
    agency knows it is promulgating a rule that is ambiguous
    on a substantive issue of concern to commenters, and later
    tries to resolve the issue through an interpretive rule.
    Rather than concluding that the DOJ consciously chose
    to ignore a substantive issue regarding 4.33.3 that was
    raised in the Access Board's notice of proposed rulemaking
    and debated by commenters, we conclude that the DOJ
    implicitly adopted the Access Board's analysis of 4.33.3.
    This conclusion is strongly supported by the following
    factors: 1) the DOJ referred all comments to the Board; 2)
    the DOJ relied on the Board to make adequate changes
    based on those comments; 3) the Board specifically
    changed the language of 4.33.3 in response to comments
    and explained that change in its commentary; 4) the DOJ
    was a "member of the Board" and "participated actively . . .
    in preparation of both the proposed and final versions of
    the [guidelines]," 28 CFR Part 36, App. B, at 632; and 5)
    the DOJ's commentary stated that the final guidelines
    promulgated by the Board adequately addressed all
    comments. Accord Independent Living Resources v. Oregon
    Arena Corporation, 
    982 F. Supp. 698
    , 741 (D. Or. 1997).
    If the Access Board's views on 4.33.3 are attributed to
    the DOJ, the remaining questions are: 1) whether these
    views are inconsistent with the 1994 DOJ TAM
    interpretation, and 2) whether such an inconsistency
    renders the 1994 DOJ TAM interpretation invalid. With
    regard to the first question, the Access Board's commentary
    _________________________________________________________________
    7. The D.C. Circuit additionally relied on the fact that the defendants in
    that case did not press the argument that Standard 4.33.3 constituted
    "mush." 
    Id.
     In the instant case, by contrast, the E-Centre has argued
    that the DOJ's rule would be impermissibly vague on the issue of
    sightlines if the Access Board's commentary were not attributed to the
    DOJ. See Appellees' Br. at 33.
    13
    treated the "lines of sight" language in 4.33.3 as a dispersal
    provision while expressly deferring the issue of views over
    standing patrons. See 
    56 Fed. Reg. 35440
    . Thus, as
    interpreted by the Board, the "lines of sight comparable"
    language requires dispersal of wheelchair seats but does
    not address elevation of wheelchair seats to allow
    wheelchair users to see over standing spectators. By
    contrast, the 1994 TAM Supplement interprets 4.33.3 as
    requiring lines of sight over spectators who stand. Thus,
    the DOJ's interpretation is inconsistent with the Access
    Board's interpretation in that it imposes a requirement that
    had not previously existed.
    Turning to the issue of an agency's ability to reinterpret
    an ambiguous regulation, we agree with the District of
    Columbia Circuit's discussion of this question in Paralyzed
    Veterans. In that case, the court rejected the DOJ's
    argument that "an agency is completely free to change its
    interpretation of an ambiguous regulation so long as the
    regulation reasonably will bear the second interpretation."
    
    117 F.3d at 586
    . The court explained:
    The government argues that an agency has the same
    latitude to modify its interpretation of a regulation as
    it does its interpretation of a statute under Chevron.
    We think the government is wrong. . . . Under the APA,
    agencies are obliged to engage in notice and comment
    before formulating regulations, which applies as well to
    "repeals" or "amendments." See 5 U.S.C. S 551(5). To
    allow an agency to make a fundamental change in its
    interpretation of a substantive regulation without notice
    and comment obviously would undermine those APA
    requirements. That is surely why the Supreme Court
    has noted (in dicta) that APA rulemaking is required
    where an interpretation "adopt[s] a new position
    inconsistent with . . . existing regulations." Shalala v.
    Guernsey Memorial Hosp., 
    514 U.S. 87
    , 100 (1995).
    Paralyzed Veterans, 
    117 F.3d at 586
     (emphasis added).8
    _________________________________________________________________
    8. Notwithstanding this principle, the Paralyzed Veterans court did not
    invalidate the interpretation in the 1994 TAM Supplement because it
    ultimately concluded that the Access Board's interpretation of 4.33.3,
    while probably inconsistent with the DOJ 1994 Tam Supplement
    interpretation, was not attributable to the DOJ. 
    117 F.3d at 587
    .
    14
    See also Syncor Intern. Corp. v. Shalala, 
    127 F.3d 90
    , 94-95
    (D.C. Cir. 1997) (dicta) (same).9
    Appellants contend that this court should not follow the
    District of Columbia Circuit's view because it is contrary to
    Supreme Court and Third Circuit cases that allow agencies
    to change their interpretations of regulations. See PVA Br.
    at 38-43 & n.22. Most of the cases cited by the appellants,
    however, concern agency interpretations of statutes, not
    regulations.10 As for the cited cases that do discuss an
    agency's ability to change its mind about a regulation, they
    are readily distinguishable from the circumstances
    contemplated by the District of Columbia Circuit and
    present in the instant case. First, appellants rely on the
    Supreme Court's statement in a recent Medicare case that
    the Secretary of Health and Human Services was "not
    estopped from changing a view she believe[d] to have been
    grounded on a mistaken legal interpretation" of a
    regulation. Thomas Jefferson Univ. v. Shalala, 
    512 U.S. 504
    , 517 (dicta).11 However, the inconsistency in Thomas
    _________________________________________________________________
    9. The District Court in the instant case used similar reasoning to
    conclude that the interpretation in the 1994 TAM Supplement was
    invalid due to the lack of notice and comment:
    When the "legislative history" of an administrative regulation
    evinces
    an intent not to cover a certain subject matter, the notice-and-
    comment requirements of the APA cannot be evaded merely by
    interpreting an existing regulation to cover subject matter
    consciously omitted from its scope.
    
    968 F. Supp. 210
    , 216 (D.N.J. 1997).
    10. See Smiley v. Citibank, 
    517 U.S. 735
    , 742 (1996); Good Samaritan
    Hosp. v. Shalala, 
    508 U.S. 402
    , 417 (1993); Rust v. Sullivan, 
    500 U.S. 173
    , 186 (1991); Sacred Heart Medical Center v. Sullivan, 
    958 F.2d 537
    ,
    544 (3d Cir. 1992).
    11. This statement is dicta because the Court had already concluded
    earlier in its opinion that "petitioner fail[ed] to present persuasive
    evidence that the Secretary has interpreted the[regulation] in an
    inconsistent manner." Id. at 515.
    15
    Jefferson did not involve a "fundamental change" of a prior
    interpretation that had general applicability, but rather, an
    agency's adoption of a position that was arguably
    inconsistent with some past actions taken by the Secretary
    in individual cases. See id. at 517. Appellants also rely on
    our decision in C.K. v. New Jersey Dep't of Health and
    Human Services, 
    92 F.3d 171
     (3d Cir. 1996), for the
    proposition that an agency head, "in her discretion, is
    allowed to change her mind over time regarding the wisdom
    of certain programs." 
    Id. at 187
    . C.K., however, involved
    inconsistent waiver decisions by an agency head who had
    been given the statutory authority to waive certain
    requirements. Thus, like Thomas Jefferson, it did not
    address the situation where an agency publicly announces
    one interpretation of a regulation that will presumably be
    applied to all covered parties and then attempts to
    fundamentally change that interpretation. Finally,
    appellants rely on this court's decision in Beazer East, Inc.
    v. EPA, 
    963 F.2d 603
     (3d Cir. 1992), for the proposition
    that "nothing in the APA prohibits an agency from adopting
    or revising an interpretation of a regulation that has been
    properly promulgated in an adjudication and applying that
    interpretation retroactively." 
    Id. at 609
    . Beazer East is
    distinguishable from the instant case for two reasons. First,
    it involved agency adjudication, which is governed by
    different principles than rulemaking. See 
    id. at 609
    .
    Second, while the Beazer East court did state that agencies
    could adopt or revise their substantive rules in
    adjudication, it made clear that it was not dealing with a
    situation where "the agency inconsistency interpreted a
    standard over time or changed its interpretation." 
    Id. at 610
    . In fact, the court went on to explain that, if a new
    interpretation that is inconsistent with past interpretations
    "effectively imposes additional substantive requirements on
    the regulated community, it should be placed directly in the
    regulations. The regulations would then be subject to notice
    and comment, with appropriate participation by the
    regulated community." 
    Id.
     at 611 n.7 (dicta). This statement
    is entirely consistent with the District of Columbia Circuit's
    conclusion that an agency cannot effect a "fundamental
    change in its interpretation of a substantive regulation
    without notice and comment. . . ." Paralyzed Veterans, 
    117 F.3d at 586
    .
    16
    Taken together, the cases indicate that agencies can alter
    the interpretation of their regulations in modest ways
    without requiring notice and comment. However, if an
    agency's new interpretation will result in significantly
    different rights and duties than existed under a prior
    interpretation, notice and comment is required. This
    distinction, which is not precise, is akin to the distinction
    that is generally made between substantive and interpretive
    rules. See DIA Navigation Co. v. Pomeroy, 
    34 F.3d 1255
    ,
    1264 (3d Cir. 1994) (although the line between substantive
    and interpretive rules is "incapable of being drawn with
    much analytical precision," and the tests formulated to
    draw the line "are often circular," the "basic determination
    . . . involves whether . . . the agency intends to create new
    law, rights or duties") (quotations omitted). In that context,
    we have indicated that it is "helpful to analyze a rule with
    an eye to the policies animating the APA's notice and
    comment requirement." 
    Id. at 1265
    . "The essential purpose
    of according S 553 notice and comment opportunities is to
    reintroduce public participation and fairness to affected
    parties after governmental authority has been delegated to
    unrepresentative agencies." 
    Id.
     (quotations omitted).
    In the instant case, the public was invited to discuss a
    certain issue during a notice and comment period, and
    comments were submitted on both sides of the issue. The
    public was then told that the issue would not be resolved
    by the adopted rules. A year later, the public was told that
    a rule resolving the issue would be "proposed at a future
    date." 
    57 Fed. Reg. 60618
    . However, three years after the
    initial rules were adopted, the DOJ announced, without
    explanation and without engaging in notice and comment,
    that it would interpret the initial rules as resolving the
    issue that had previously been left open. Such behavior is
    unfair to those who relied on agency statements that the
    issue was not being resolved by the initial rules and
    interpreting the regulation as resolving the issue that it
    seemed plainly to have eschewed. Accordingly, we conclude
    that the DOJ's 1994 reinterpretation constituted a
    "fundamental change" in interpretation that could only be
    made by adopting a substantive rule pursuant to notice
    and comment. Since the DOJ has not followed the notice
    and comment procedures, we conclude that the E-Centre
    17
    did not violate the ADA by failing to provide wheelchair
    users with sightlines over standing patrons. If DOJ believes
    that the ADA should be interpreted to require that
    wheelchair users be given lines of sight equivalent to
    standing patrons -- and such a rule certainly has much to
    recommend it -- the DOJ can accomplish this end through
    notice-and-comment rulemaking. Indeed, the DOJ probably
    could have achieved this end already had it followed that
    course initially.
    B. Access to the Lawn Area
    Appellants' second contention is that the E-Centre does
    not comply with the ADA because there is no wheelchair
    access to the lawn area.12 In relevant part, Title III requires
    that the facilities of a public accommodation be"readily
    accessible to and usable by individuals with disabilities,
    except where an entity can demonstrate that it is
    structurally impracticable." 42 U.S.C. S 12183(a)(i). To
    implement this mandate, the DOJ has adopted a regulation
    requiring that "[a]t least one accessible route . . . connect
    accessible buildings, accessible facilities, accessible
    elements, and accessible spaces that are on the same site."
    Standard 4.1.2(3) (emphasis added). Consistent with this
    provision, the appellants seek "at least one wheelchair lift
    to . . . provide access to the lawn area from the two outdoor
    plazas." J.A. at 90 (Paradigm Report). See also Appellants'
    Br. at 13 (arguing that "if a ramp were built to the lawn
    area there would be greater integration of the facility"). The
    E-Centre would appear obligated to provide such access
    unless it can demonstrate structural impracticability.
    The DOJ has explained in its regulations that the
    structural impracticability exception is reserved for "those
    rare circumstances when the unique characteristics of
    _________________________________________________________________
    12. Before the District Court, Caruso also argued that the E-Centre had
    to include the capacity of the lawn area (18,000) in its calculations of
    how many wheelchair locations to provide. The District Court rejected
    this argument on the ground that DOJ Standard 4.1.3(19), which
    requires that the number of wheelchair locations be equal to 1% + 1 of
    a facility's capacity, only applies to assembly areas with "fixed
    seating."
    
    968 F. Supp. at 218
    . Caruso has not challenged this ruling on appeal.
    18
    terrain prevent the incorporation of accessibility features."
    28 C.F.R. S 36.401(c). Additional guidance, some of which is
    directly on point, can be found in the DOJ commentary
    that was published with the regulations:
    Consistent with the legislative history of the ADA,
    this narrow exception will apply only in rare and
    unusual circumstances where unique characteristics of
    terrain make accessibility unusually difficult. . . .
    Almost all commenters supported this interpretation.
    Two commenters argued that the DOJ requirement is too
    limiting . . . . These commenters suggested consistency
    with HUD's Fair Housing Accessibility Guidelines, which
    generally would allow exceptions from accessibility
    requirements, or allow compliance with less stringent
    requirements, on sites with slopes exceeding 10%.
    The Department is aware of the provisions in HUD's
    guidelines . . . . The approach taken in these
    guidelines, which apply to different types of
    construction and implement different statutory
    requirements for new construction, does not bind this
    Department in regulating under the ADA. . . .
    The limited structural impracticability exception
    means that it is acceptable to deviate from accessibility
    requirements only where unique characteristics of
    terrain prevent the incorporation of accessibility
    features and where providing accessibility would
    destroy the physical integrity of a facility. A situation in
    which a building must be built on stilts because of its
    location in marshlands or over water is an example of
    one of the few situations in which the exception for
    structural impracticability would apply.
    This exception to accessibility requirements should not
    be applied to situations in which a facility is located in
    "hilly" terrain or on a plot of land upon which there are
    steep grades. In such circumstances, accessibility can
    be achieved without destroying the physical integrity of
    a structure, and is required in the construction of new
    facilities.
    28 C.F.R. S 36, App. B., at 649 (emphasis added).
    19
    This passage indicates that public accommodations
    cannot demonstrate structural impracticability merely by
    providing evidence of a slope of over 10%. Yet, this is
    precisely how the E-Centre tries to show that "it is
    impossible to make the lawn area wheelchair accessible."
    Appellees' Br. at 48-49 (relying solely on the fact that the
    lawn area has a slope ranging from 12-15%). The E-Centre
    has presented no argument as to why it cannot provide a
    ramp or a lift that would enable wheelchair users to reach
    the lawn area.13 Moreover, Caruso has introduced affidavits
    from people who have visited other concert venues with
    sloping grass areas that are wheelchair accessible. J.A.
    210-11.
    Not surprisingly, the E-Centre does not focus on the
    "structural impracticability" issue, and instead presses two
    other arguments. First, it contends that it need not provide
    wheelchair access to the lawn area because the DOJ
    Standards only require wheelchair seating to be provided
    when there is fixed seating for the general public. See
    Appellees' Br. at 46-47; see DOJ Standard 4.1.3 (19). This
    argument, however, misconstrues the issue being appealed.
    Caruso is not asking that the E-Centre be required to
    construct wheelchair seating areas on the lawn that comply
    with the various requirements governing fixed seating plans.14
    Rather, he is merely seeking an accessible route to the lawn
    area. Caruso is entitled to such a route under the
    _________________________________________________________________
    13. The E-Centre incorrectly asserts that the Standards prohibit ramps
    to have a slope of more than 2%. The correct figure is 8.3%. Standard
    4.8.2. In any event, this number is irrelevant. Caruso is not asking for
    a ramp that runs up the lawn area. Rather, he merely wants a ramp or
    lift that will provide him with access to the lawn area.
    14. Thus, there is no basis for the E-Centre's fear that it will have to
    "flatten the lawn area, cover it in concrete, and divide it into seating
    rows
    to make it wheelchair accessible." See Appellee's Br. at 49. In fact, it
    is
    unlikely that such a requirement could ever be imposed under the ADA
    since Title III specifically provides that facilities can refrain from
    making
    modifications that "would fundamentally alter the nature of such . . .
    facilities." 42 U.S.C. S 12182(b)(2)(A)(ii). In any event, Caruso has made
    it clear that he is not seeking access to the lawn areas so that he can
    sit in his wheelchair on a concrete slab. Rather, he desires access so
    that he can "enjoy a concert on [the] grass or a blanket" while picnicking
    with family and friends. Appellants' Br. at 13.
    20
    regulations regardless of whether or not the facility is also
    required to meet the more specific DOJ Standards
    concerning fixed seating plans. See 28 C.F.R. S 36.401(c)(2)
    ("[A]ny portion of the facility that can be made accessible
    shall be made accessible to the extent that is not
    structurally impracticable."); 
    id.,
     S 36, App. A, Standard
    4.1.1(5)(a) (same); 
    id.
     Standard 4.1.2(2) ("At least one
    accessible route . . . shall connect . . . accessible spaces
    that are on the same site."). Accordingly, we reject the
    argument that assembly areas without fixed seating need
    not provide access to people in wheelchairs.
    The E-Centre's other justification for failing to provide
    access is based on the "Equivalent Facilitation" provision in
    the DOJ Standards. It states:
    Departures from particular technical and scoping
    requirements of this guideline by the use of other
    designs and technologies are permitted where the
    alternative designs and technologies used will provide
    substantially equivalent or greater access to and
    usability of the facility.
    DOJ Standard 2.2. The E-Centre contends that it has
    provided "equivalent facilitation" for wheelchair users by
    placing additional wheelchair locations in the interior
    pavilion. See Appellees' Br. at 47-50. The District Court
    agreed and granted summary judgment for the E-Centre on
    this basis.
    The principal problem with the E-Centre's "equivalent
    facilitation" argument is that it treats the ADA's
    requirement of equal access for people with disabilities as
    a "particular technical and scoping requirement." This is
    simply not the case. Rather, equal access is an explicit
    requirement of both the statute itself and the general
    provisions of the DOJ's regulations. See 42 U.S.C. S 12183;
    28 C.F.R. S 36.401. Properly read, the "Equivalent
    Facilitation" provision does not allow facilities to deny
    access under certain circumstances, but instead allows
    facilities to bypass the technical requirements laid out in
    the Standards when alternative designs will provide
    "equivalent or greater access to and usability of the facility."
    Therefore, we conclude that the E-Centre cannot rely on the
    21
    "Equivalent Facilitation" provision to excuse its failure to
    provide any wheelchair access to an assembly area that
    accommodates 18,000 people.
    Furthermore, as noted by Caruso in his appellate brief,
    the language of Title III itself precludes a reading of the
    "Equivalent Facilitation" provision that would allow venues
    to restrict wheelchair access to certain areas based on a
    belief that wheelchair users will be better off elsewhere. See
    42 U.S.C. S 12182 (b)(1)(A)(iii) (discriminatory to provide a
    separate benefit unless necessary to provide equal benefit);
    
    id.
     at (b)(1)(B) (benefits of a public accommodation must be
    provided in the most integrated setting appropriate to the
    needs of the individual). As the DOJ explains in its
    commentary:
    Taken together, [the statutory and regulatory
    provisions concerning separate benefits and integrated
    settings] are intended to prohibit exclusion and
    segregation of individuals with disabilities and the
    denial of equal opportunities enjoyed by others, based
    on, among other things, presumptions, patronizing
    attitudes, fears, and stereotypes about individuals with
    disabilities. Consistent with these standards, public
    accommodations are required to make decisions based
    on facts applicable to individuals and not on the basis
    of presumptions as to what a class of individuals with
    disabilities can or cannot do. . . . Separate, special, or
    different programs that are designed to provide a
    benefit to persons with disabilities cannot be used to
    restrict the participation of persons with disabilities in
    general, integrated activities.
    28 C.F.R. S 36, App. B., at 622.
    The District Court, in concluding that the E-Centre had
    not violated Title III by failing to provide access to the lawn
    area, appeared to give precisely the type of justification that
    the DOJ commentary finds repugnant to the ADA:
    The E-Centre provides the disabled with higher quality
    (i.e. closer) seats in the pavilion for the same price as
    lawn seats. Plaintiffs do not offer any reasons why the
    interior seats are not equivalent or superior to lawn
    seating. In our view, the E-Centre provides equal, if not
    22
    greater, access to its facility for wheelchair users in the
    interior than it does for non-wheelchair users on the
    lawn.
    
    968 F. Supp. at 218
    . On appeal, the E-Centre reiterates
    this argument that it is acceptable to restrict wheelchair
    users from the lawn area because they provide "higher
    quality (i.e. closer) seats in the pavilion." Appellees' Br. at
    49. We reject this contention as inconsistent with the plain
    language of Title III. See 42 U.S.C.S 12182(b)(1)(c)
    ("Notwithstanding the existence of separate or different
    programs or activities . . . an individual with a disability
    shall not be denied the opportunity to participate in such
    programs or activities that are not separate or different.").
    We further conclude that the only way the E-Centre can
    justify its failure to provide access to the lawn area is by
    showing structural impracticability. Since the E-Centre has
    not yet made such a showing, we reverse the grant of
    summary judgment on Caruso's lawn-access claim and
    remand for further proceedings related to this claim.
    II.
    For the reasons explained above, we affirm the decision
    of the District Court in part, and we reverse in part, and we
    remand for further proceedings consistent with this
    opinion.
    A True Copy:
    Teste:
    Clerk of the United States Court of Appeals
    for the Third Circuit
    23