Gregory Bohus v. Restaurant.Com Inc ( 2015 )


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  •                              PRECEDENTIAL
    UNITED STATES COURT OF APPEALS
    FOR THE THIRD CIRCUIT
    _____________
    No. 14-3316
    _____________
    GREGORY BOHUS, ON BEHALF OF THEMSELVES
    AND OTHERS SIMILARLY SITUATED;
    LARISSA SHELTON, ON BEHALF OF THEMSELVES
    AND OTHERS SIMILARLY SITUATED
    v.
    RESTAURANT.COM, INC.
    Gregory Bohus; Larissa Shelton
    Appellants
    _______________
    On Appeal from the United States District Court
    for the District of New Jersey
    (D.C. No. 3-10-cv-00824)
    District Judge: Honorable Joel A. Pisano
    _______________
    Argued on February 12, 2015
    Before: CHAGARES, JORDAN, and VANASKIE,
    Circuit Judges.
    (Filed: April 30, 2015)
    _______________
    Katrina Carroll, Esq.
    Lite, DePalma, Greenberg
    211 West Wacker Dr.
    Chicago, IL 60606
    Bruce D. Greenberg, Esq. [ARGUED]
    Lite, DePalma, Greenberg
    Two Gateway Center, 12th Floor
    Newark, NJ 07102
    Christopher J. McGinn, Esq.
    79 Paterson St.
    New Brunswick, NJ 08901
    Andrew R. Wolf, Esq.
    Henry P. Wolfe, Esq.
    The Wolf Law Firm
    1520 U.S. Highway 130, Suite 101
    North Brunswick, NJ 08902
    Counsel for Appellants
    Michael R. McDonald, Esq. [ARGUED]
    Caroline E. Oks, Esq.
    Damian V. Santomauro, Esq.
    Jennifer M. Thibodaux, Esq.
    Gibbons
    One Gateway Center
    Newark, NJ 07102
    Counsel for Appellee
    2
    _______________
    OPINION
    _______________
    JORDAN, Circuit Judge.
    Larissa Shelton and Gregory Bohus (the “Plaintiffs”)
    appeal from an order of the United States District Court for
    the District of New Jersey dismissing their putative class
    action suit against Restaurant.com. A total of five prior
    opinions have been issued in this case by, variously, the
    District Court, the Supreme Court of New Jersey, and our
    Court. See Shelton v. Restaurant.com (Shelton V), No.
    CIV.A. 10-824 JAP, 
    2014 WL 3396505
    (D.N.J. July 10,
    2014); Shelton v. Restaurant.com, Inc. (Shelton IV), 543 F.
    App’x 168 (3d Cir. 2013); Shelton v. Restaurant.com, Inc.
    (Shelton III), 
    70 A.3d 544
    (N.J. 2013); Shelton v.
    Restaurant.com, Inc. (Shelton II), No. 10-2980, 
    2011 WL 10844972
    (3d Cir. May 17, 2011); Shelton v. Restaurant.com,
    Inc. (Shelton I), No. CIV. A 10-0824 (JAP), 
    2010 WL 2384923
    (D.N.J. June 15, 2010). But the end, one may hope,
    is finally near. We will reverse and remand for entry of
    judgment solely in favor of the named plaintiffs.
    3
    I.     Background1
    The Plaintiffs purchased gift certificates from
    Restaurant.com that allegedly violated several New Jersey
    statutes. Restaurant.com sells gift certificates online that
    “provide a credit for the holder for purchases of food and
    beverages at the restaurant named on the certificate.” Shelton
    IV, 543 F. App’x at 169. “[T]he amount paid does not always
    coincide with the face amount of the certificate.” 
    Id. at 169
    n.2. The gift certificate may contain conditions imposed by
    the restaurant, “such as prohibiting the use of a certificate on
    weekends or for the purchase of alcoholic beverages.”
    Shelton 
    III, 70 A.3d at 547
    . Substantially all gift certificates
    issued by Restaurant.com since April 4, 2006 – including the
    gift certificates purchased by the Plaintiffs – share the
    following characteristics:
    Each certificate displayed on its face various
    restaurant-specific conditions in addition to
    standard terms and conditions imposed by
    Restaurant.com.      Two standard terms and
    conditions on the … certificates were the
    following: 1) the certificate “[e]xpires one (1)
    year from date of issue, except in California and
    where otherwise provided by law[,]” and 2) the
    1
    Because we are reviewing the District Court’s ruling
    on a motion to dismiss brought under Rule 12(b)(6) of the
    Federal Rules of Civil Procedure, we accept all well-pleaded
    allegations in the complaint as true and draw all reasonable
    inferences in favor of the non-moving parties, the Plaintiffs.
    Pearson v. Sec’y Dep’t of Corr., 
    775 F.3d 598
    , 604 (3d Cir.
    2015).
    4
    certificate is “[v]oid to the extent prohibited by
    law.”
    
    Id. at 547-48
    (alterations in original).
    The Plaintiffs filed a purported class action against
    Restaurant.com in New Jersey state court, and the case was
    later removed to federal court on the basis of diversity
    jurisdiction. 
    Id. at 548.
    The class has not been certified. The
    Plaintiffs’ complaint alleges two claims: in Count I, violations
    of the New Jersey Gift Certificate Statute, N.J. Stat. Ann.
    § 56:8-110, and the New Jersey Consumer Fraud Act, N.J.
    Stat. Ann. §§ 56:8-1 et seq.; and, in Count II, violations of the
    Truth-in-Consumer Contract, Warranty, and Notice Act
    (“TCCWNA”), 
    id. §§ 56:12-14
    to 12-18. The New Jersey
    Gift Certificate Statue prohibits gift certificates from expiring
    within 24 months of the date of sale, 
    id. § 56:8-110(a)(1),
    and
    the Consumer Fraud Act provides a cause of action for
    violations of the Gift Certificate Statute, 
    id. §§ 56:8-11,
    8-
    112. The TCCWNA prohibits giving notice to a consumer or
    offering or entering into any written consumer contract that
    violates any clearly established consumer right or seller
    responsibility. 
    Id. § 56:12-15.
    The TCCWNA also provides
    that any notice or consumer contract that states that any of its
    provisions are or may be void, unenforceable, or inapplicable
    in some jurisdictions must also specify “which provisions are
    or are not void, unenforceable or inapplicable within the State
    of New Jersey.” 
    Id. § 56:12-16.
    The TCCWNA authorizes
    “the aggrieved consumer” to recover “a civil penalty of not
    less than $100.00 or … actual damages, or both at the election
    of the consumer, together with reasonable attorney’s fees and
    court costs.” 
    Id. § 56:12-17.
    5
    The District Court initially granted a motion to dismiss
    for failure to state a claim. As to the first count, the Court
    concluded that the Plaintiffs had failed to allege any
    ascertainable loss, as is required under relevant state law.
    Shelton I, 
    2010 WL 2384923
    , at *4. As to the second count,
    the Court concluded that the Plaintiffs were not consumers
    within the meaning of the TCCWNA because the gift
    certificates they purchased were not “money, property or
    service[s],” N.J. Stat. Ann. § 56:12-15, but provided only “a
    contingent right to a discount.” Shelton I, 
    2010 WL 2384923
    ,
    at *5. We ultimately affirmed the dismissal of the first count,
    Shelton IV, 543 F. App’x at 169-70, but before resolving
    Plaintiffs’ challenge to the dismissal of the second count, we
    certified the following questions to the Supreme Court of
    New Jersey:
    1. Does the TCCWNA apply to both tangible
    and intangible property, or is its scope limited
    to only tangible property?
    2. Does the purchase of a gift certificate, which
    is issued by a third-party internet vendor, and is
    contingent, i.e., subject to particular conditions
    that must be satisfied in order to obtain its face
    value, qualify as a transaction for “property ...
    which is primarily for personal, family or
    household purposes” so as to come within the
    definition of a “consumer contract” under
    section 15 of the TCCWNA?
    Shelton II, 
    2011 WL 10844972
    , at *4. The Supreme Court of
    New Jersey accepted the certification but reformulated the
    questions as follows:
    6
    1. Whether Restaurant.com’s coupons, which
    were issued to plaintiffs and redeemable at
    particular restaurants, constitute “property”
    under the New Jersey Truth-in-Consumer
    Contract, Warranty, and Notice Act, N.J.S.A.
    56:12-14 to -18;
    2. If the coupons constitute “property,” whether
    they are “primarily for personal, family or
    household purposes,” N.J.S.A. 56:12-15; [and]
    3. Whether the sale of the coupons by
    Restaurant.com to plaintiffs constituted a
    “written consumer contract,” or whether the
    coupons “gave or displayed any written
    consumer warranty, notice, or sign,” under
    N.J.S.A. 56:12-15.
    Shelton 
    III, 70 A.3d at 549
    (alteration in original).
    The New Jersey Supreme Court then determined in a
    thorough and carefully crafted opinion – Shelton III – that the
    term “property” as used in the TCCWNA encompasses
    intangible property such as the gift certificates issued by
    Restaurant.com, 
    id. at 554,
    558-59, that the gift certificates
    were primarily for personal, family, or household purposes,
    
    id. at 555,
    558-59, that the sale of the gift certificates
    constituted a written consumer contract, 
    id. at 556,
    559, and
    that the terms listed on the gift certificates constituted notice,
    
    id. at 558-59.
    In sum, the court concluded, “The statute as
    drafted … covers the certificates in question.” 
    Id. at 559.
    7
    Next, we vacated the District Court’s dismissal of the
    TCCWNA count and remanded for further proceedings
    consistent with the New Jersey Supreme Court’s explication
    of the law in Shelton III. Shelton IV, 543 F. App’x at 171.
    Upon remand, Restaurant.com again filed a motion to
    dismiss, arguing that Shelton III should apply only
    prospectively. The District Court agreed. It acknowledged
    that decisions are ordinarily applied retroactively under New
    Jersey law. But it concluded that retroactive application was
    inappropriate here because Shelton III established a new rule
    of law by resolving an issue of first impression, and
    retroactive application would yield substantial inequitable
    results. The District Court acknowledged the fact-sensitive
    nature of its analysis of the equities, but it rejected the
    Plaintiffs’ argument that an evidentiary record was needed to
    reach a decision. It instead decided that, because the
    Plaintiffs “have not suffered any actual, non-theoretical
    damages” (App. at 12) – in fact, there was “no allegation that
    Plaintiffs were unable to enjoy the bargained-for discounts at
    the third-party restaurants that they selected” – they should
    not be entitled to “windfall statutory damages and attorneys’
    fees.” (Id. at 13.) In the District Court’s view, “common
    sense” dictated that the many “unsuspecting companies” that
    would be subject to the new law should be given a chance to
    change their conduct before being exposed to “extraordinary
    statutory penalties.” (Id. at 11.) In such a situation, the
    District Court concluded, even limited retroactive application
    to the plaintiffs in this case would be inequitable.
    The Plaintiffs timely appealed the District Court’s
    order.
    8
    II.    Discussion2
    The Plaintiffs raise three main arguments challenging
    the District Court’s retroactivity ruling.         First, as a
    preliminary matter, they argue that the Supreme Court of
    New Jersey has already conducted a retroactivity analysis and
    determined that its decision was to apply to the parties in this
    case, and hence we need not revisit the issue. Alternatively,
    they suggest that we certify the question of retroactivity to the
    Supreme Court of New Jersey. Second, they argue that the
    question of retroactivity need not even arise because the rule
    announced in Shelton III is not new. Finally, they argue that
    even if the rule announced in Shelton III is new, the District
    Court should have applied the general rule that litigants who
    bring about a change or clarification in the law are entitled to
    the benefit of that new rule. We consider each of those
    arguments in turn.
    A.     Whether Shelton III Addressed Retroactivity
    As just noted, the Plaintiffs contend that Shelton III
    already determined the retroactive effect to be accorded that
    decision, and that, if not, we should certify the issue of
    2
    The District Court had jurisdiction under 28 U.S.C.
    § 1332(d)(2)(A); we have jurisdiction pursuant to 28 U.S.C.
    § 1291. We exercise plenary review over a dismissal under
    Rule 12(b)(6). 
    Pearson, 775 F.3d at 601
    . When a district
    court dismisses on the basis of an affirmative defense, as is
    the case here, we will affirm only when the defense is
    “apparent on the face of the complaint” and documents relied
    on in the complaint. Schmidt v. Skolas, 
    770 F.3d 241
    , 249 (3d
    Cir. 2014) (internal quotation marks omitted).
    9
    retroactivity to the Supreme Court of New Jersey. The
    Plaintiffs correctly observe that Shelton III contains several
    passages that suggest the Supreme Court of New Jersey was
    applying its ruling to the parties before it. For example, when
    it reformulated the questions of law that we certified, it
    phrased each new question in terms of whether
    “Restaurant.com’s coupons” fell within the relevant statutory
    terms. Shelton 
    III, 70 A.3d at 549
    . Similarly, it stated that its
    “task [was] to define ‘property’ in order to determine whether
    the certificates offered by Restaurant.com are within the
    scope of the TCCWNA,” 
    id. at 550,
    “whether the certificates
    offered by Restaurant.com qualify as property ‘which is
    primarily for personal, family or household purposes,’” 
    id. at 554,
    and “whether the coupons or certificates issued by
    Restaurant.com to plaintiffs are ‘written consumer
    contract[s]’ or whether the coupons ‘gave or displayed any
    written consumer warranty, notice or sign,’” 
    id. at 555.
    Although the court concluded its opinion with a generic
    summary of its legal rulings, 
    id. at 558-59,
    it followed that
    summary with the following case-specific language:
    Thus, plaintiffs can properly be considered
    “consumers” within the scope of the TCCWNA
    because the certificates acquired by them
    through the Restaurant.com website are
    property primarily for personal, family, or
    household purposes. Further, in construing the
    plain language of the terms of the TCCWNA
    and the Act’s relationship to the Plain Language
    Act, we conclude the certificates purchased
    from Restaurant.com can be considered
    “consumer contracts[,]” and the standard terms
    10
    provided on the certificates can be considered
    “notices” subject to the TCCWNA.
    
    Id. at 559.
    In other words, the court stated, “The statute as
    drafted … covers the certificates in question.” 
    Id. While Shelton
    III spoke in terms of the TCCWNA’s
    application to Restaurant.com, nothing in that opinion
    expressly addresses the issue of retroactivity. None of New
    Jersey’s cases on retroactivity are cited, nor is the test for
    departing from the general rule of retroactivity mentioned.
    Nevertheless, the Plaintiffs argue that, to the extent Shelton
    III is silent as to its retroactive effect, its intent is clear and we
    should presume that the Supreme Court of New Jersey meant
    for its interpretation of the TCCWNA to be retroactive.
    New Jersey law suggests that any appellate opinion
    that considers remedial issues in the course of its analysis, or
    remands for consideration of such issues, ordinarily
    contemplates retroactive application to the parties in that case.
    The Supreme Court of New Jersey adopted that approach
    when it addressed one of its cases that had been reviewed by
    the United States Supreme Court:
    Although the [United States] Supreme Court’s
    opinion is silent on the issue of retrospective
    application, the remand to this Court to
    determine severability and “for further
    proceedings” carries with it the implicit
    direction that we determine the relief
    appropriate to the holding that the [legislation at
    issue] is partially pre-empted. If the Court
    conceived that its decision might apply only
    11
    prospectively, which would significantly affect
    the remedy we must fashion, it is reasonable to
    assume that the opinion would at least have
    adverted to that possibility.
    Exxon Corp. v. Hunt, 
    534 A.2d 1
    , 7 (N.J. 1987).
    In the Plaintiffs’ view, that reasoning should guide us
    here. But it cannot. That reasoning is sound when
    applicable, but it is plainly not applicable in the context of an
    opinion given on certification. The Supreme Court of New
    Jersey was not called upon to directly fashion a remedy or
    resolve the Plaintiffs’ case. Nor did it sit as an appellate
    tribunal reviewing a decision of the federal courts and
    remanding for a determination of the appropriate remedy.
    See Ex parte Bollman, 8 U.S. (4 Cranch) 75, 101 (1807)
    (Marshall, C.J.) (defining appellate jurisdiction as “the
    revision of a decision of an inferior court”); Marbury v.
    Madison, 5 U.S. (1 Cranch) 137, 175 (1803) (Marshall, C.J.)
    (“It is the essential criterion of appellate jurisdiction, that it
    revises and corrects the proceedings in a cause already
    instituted … .”). As the New Jersey Supreme Court itself put
    it in Delta Funding Corp. v. Harris, “[t]he purpose of the
    certification process is to answer the question of law
    submitted pursuant to [New Jersey Rule of Court] 2:12A, not
    to resolve … factual differences.” 
    912 A.2d 104
    , 108 (N.J.
    2006). In Delta Funding, the court addressed how the facts of
    that case interacted with the legal principles governing
    arbitration agreements, 
    id. at 111-12,
    but it clarified that it did
    so in furtherance of its effort to “identify general principles of
    New Jersey contract law that the Third Circuit and the
    arbitrator can then apply to the agreement.” 
    Id. at 110.
    12
    Certified questions should be such as to “control the
    outcome of a case pending in the federal court.” L.A.R.
    110.1; see also N.J. R. 2:12A-1 (providing that the Supreme
    Court of New Jersey has authority to accept a certified
    question from our court “if the answer may be determinative
    of an issue in litigation pending in the Third Circuit”). But
    there is a distinction between deciding a controlling legal
    issue and resolving a dispute. In answering the certified
    question, the Supreme Court of New Jersey was not applying
    the law to the facts of this case in the sense that it was
    resolving a dispute among litigants. That can only be done by
    a court with jurisdiction over the dispute itself, and
    jurisdiction, coupled with the mutual respect inherent in the
    seeking and granting of certification of a controlling question
    of law, circumscribes the opinion rendered. The Supreme
    Court of Utah has insightfully provided a state-court
    perspective on the process:
    We routinely refer to surrounding facts and
    circumstances not just to set the stage for our
    resolution of questions certified by federal
    courts, but also to illustrate the application of
    our answer in the context of the case.
    That is not to say that our opinion on
    certification will itself resolve the underlying
    federal case. The resolution of the parties’
    competing claims and arguments will be up to
    the federal courts, which of course retain
    jurisdiction to decide this case under the law as
    they see it. … Those courts retain the
    independent authority to decide whether and to
    13
    what extent to apply our law or to recognize
    limitations on or caveats to it.
    Fundamentalist Church of Jesus Christ of Latter-Day Saints
    v. Horne, 
    289 P.3d 502
    , 505-06 (Utah 2012) (Lee, J.)
    (footnote and paragraph numbering omitted)); cf. Nemours
    Found. v. Manganaro Corp., 
    878 F.2d 98
    , 101 (3d Cir. 1989)
    (stating that an order of the district court certifying a question
    to the Delaware Supreme Court “does not mean the effective
    end of the federal litigation. Further proceedings, including
    possibly a trial on the merits, will be held in the district court
    after the Delaware Supreme Court either answers the certified
    questions or declines to accept them.”). Thus, despite the
    Plaintiffs’ insistence to the contrary, Shelton III could not and
    did not adjudicate the question of retroactivity, and we doubt
    that the New Jersey Supreme Court intended any such thing.
    We also doubt the wisdom of returning to that court
    with the question of retroactivity. We have already imposed
    upon it once in this case, and it graciously answered our call
    for help in clarifying the scope of the TCCWNA. We are no
    longer faced with a “[n]ovel, unsettled question[] of state
    law,” which is a prerequisite for certification. Arizonans for
    Official English v. Arizona, 
    520 U.S. 43
    , 79 (1997).
    Certification would be inappropriate here – indeed, it would
    serve no purpose – because the requirements of New Jersey
    law on the issue of retroactivity are clear. All that remains is
    to apply them to the acknowledged facts. It appears that, in
    essence, the Plaintiffs are attempting to escape the effect of
    the removal of their case to federal court and would like to
    have the Supreme Court of New Jersey adjudicate the matter.
    They chose a state forum in the first instance, so their efforts
    14
    are perhaps understandable, but we are not free to shirk our
    responsibility to decide what is properly before us.
    B.     New Rule
    The Plaintiffs next challenge the District Court’s
    determination that Shelton III established a new rule of law.
    They argue that there was no old rule from which the court
    could have departed; rather, the law was silent on the issue,
    which, they say, prevents Shelton III from constituting a
    “new” rule.
    There is a ringing lack of logic in that assertion.
    Things are commonly understood as “new” not only when
    contrasted with something “old” but when they are, in
    themselves, without precedent. Thus, while it is true that,
    “[u]nless a new rule of law is at issue, the Court need not
    engage in retroactivity analysis,” US Bank Nat’l Ass’n v.
    Guillaume, 
    38 A.3d 570
    , 585 n.3 (N.J. 2012), it is not true
    that a “new rule” only arises when it supplants an old one.
    An opinion establishes a “new” rule “‘either by overruling
    clear past precedent on which litigants may have relied, … or
    by deciding an issue of first impression whose resolution was
    not clearly foreshadowed.’” Coons v. Am. Honda Motor Co.
    (“Coons II”),3 
    476 A.2d 763
    , 768 (N.J. 1984) (omission in
    original; emphasis added) (quoting Chevron Oil Co. v. Huson,
    3
    Coons II involved a rehearing of Coons v. American
    Honda Motor Co. (“Coons I”), 
    463 A.2d 921
    (N.J. 1983), to
    revisit the retroactivity ruling of that earlier opinion. Because
    New Jersey case law consistently uses the appellation “Coons
    II” to refer to the later opinion, regardless of whether Coons I
    has been discussed, we do the same.
    15
    
    404 U.S. 97
    , 106 (1971)); accord In re Contest of Nov. 8,
    2011 Gen. Election of Office of N.J. Gen. Assembly, 
    40 A.3d 684
    , 707 (N.J. 2012). “Generally, an issue of statutory
    construction that implicates an established practice and that
    courts have not yet addressed presents an issue of first
    impression.” Henderson v. Camden Cnty. Mun. Util. Auth.,
    
    826 A.2d 615
    , 620 (N.J. 2003).
    The New Jersey Supreme Court’s decision in Shelton
    III was not foreshadowed by an unambiguous reading of the
    text of the statute or by other state court decisions. As we
    stated in our certification order, “The panel has examined the
    decisions of the courts of the State of New Jersey and found
    no decision that addresses the question of how the term
    ‘property’ is defined in the TCCWNA.” Shelton II, 
    2011 WL 10844972
    , at *1. We explained that only one case “addressed
    the question of whether gift certificates were considered
    property, and that case did not involve the TCCWNA,” nor
    was there anything in that case from which we could “infer
    what the Supreme Court of New Jersey would say regarding
    the question of tangible and intangible property in the context
    of the TCCWNA.” Shelton II, 
    2011 WL 10844972
    , at *3.
    Furthermore, we noted that “the Legislature did not expressly
    omit gift certificates from the types of property covered by
    the TCCWNA,” and determining the import of that silence
    was complicated by the fact that a separate act, the Gift
    Certificate Act, “specifically addresses restrictions on gift
    certificates.” 
    Id. at *4.
    Nothing in Shelton III contradicts our
    earlier assessment. Because the rule announced in Shelton III
    was not foreshadowed by the case law or an unambiguous
    16
    statute, it qualifies as new.4 We must therefore determine
    whether the District Court properly limited the rule to purely
    prospective application.
    C.      Equitable Analysis
    Under New Jersey law, judicial decisions that adopt
    new rules are generally given retroactive effect. Coons 
    II, 476 A.2d at 767
    . Courts may, however, depart from that
    general rule when they determine that “retroactive application
    could produce substantial inequitable results.” Selective Ins.
    Co. of Am. v. Rothman, 
    34 A.3d 769
    , 773 (N.J. 2012). To
    determine “what is just and consonant with public policy in
    the particular situation presented,” courts generally consider
    three factors: “(1) justifiable reliance by the parties and the
    community as a whole on prior decisions, (2) a determination
    4
    One case may be read as implying that an issue of
    first impression is not involved when a court “merely
    applie[s] existing rules to a new factual variant.” See
    Malinowski v. Jacobs, 
    915 A.2d 513
    , 515 (N.J. 2007)
    (referring to the opinion of the dissenting judge of the
    intermediate appellate court, and, after discussing that
    dissenting opinion at length, stating that the court was
    reversing “substantially for the reasons given by” that
    dissenting judge). Taken to an extreme, such a reading might
    undermine the principle that an unprecedented circumstance
    can produce an application of law so novel as to be “new” for
    purposes of retroactivity. Even under that formulation of the
    test, however, our conclusion is the same: given our
    statements in Shelton II and the analysis in Shelton III, the
    Supreme Court of New Jersey was not simply applying
    settled law to a new factual variant.
    17
    that the purpose of the new rule will not be advanced by
    retroactive application, and (3) a potentially adverse effect
    retrospectivity may have on the administration of justice.”
    Coons 
    II, 476 A.2d at 767
    ; see also In re Contest of Nov. 8,
    2011 Gen. 
    Election, 40 A.3d at 707
    (focusing on the purpose
    and impact of the new rule); Selective 
    Ins., 34 A.3d at 773
    (focusing on reasonable reliance). “Depending upon the facts
    of a case, one of the factors may be pivotal.” Rutherford
    Educ. Ass’n v. Bd. of Educ. of Borough of Rutherford, Bergen
    Cnty., 
    489 A.2d 1148
    , 1156 (N.J. 1985). Once those factors
    are taken into account, there are four ways to proceed:
    “(1) make the new rule of law purely
    prospective, applying it only to cases whose
    operative facts arise after the new rule is
    announced; (2) apply the new rule to future
    cases and to the parties in the case announcing
    the new rule, while applying the old rule to all
    other pending and past litigation; (3) grant the
    new rule limited retroactivity, applying it to
    cases in (1) and (2) as well as to pending cases
    where the parties have not yet exhausted all
    avenues of direct review; and, finally, (4) give
    the new rule complete retroactive effect,
    applying it to all cases, even those where final
    judgments have been entered and all avenues of
    direct review exhausted.”
    Coons 
    II, 476 A.2d at 767
    (quoting State v. Burstein, 
    427 A.2d 525
    , 529 (N.J. 1981)).
    The Plaintiffs of course challenge the District Court’s
    ruling that Shelton III should be given purely prospective
    18
    application. They first argue that Restaurant.com did not
    carry its burden to demonstrate actual, reasonable reliance on
    an earlier interpretation of the law. On a related note, they
    say that, because there was no record developed to support
    the conclusion that it would be inequitable to apply the new
    rule retroactively, it was error for the District Court to refuse
    retroactive effect. The Plaintiffs next contend that the District
    Court erred by not applying the general rule that parties who
    successfully push for a clarification of the law are entitled to
    application of the new law to their case, even when full
    retroactivity is inappropriate. They argue that the District
    Court’s reasoning for departing from the general rule –
    namely, that application to the Plaintiffs would result in a
    “windfall” because Restaurant.com may have to pay statutory
    damages and attorney fees when there were no actual
    damages – was insufficient as a matter of law. While the first
    of those arguments – the one focused on reasonable reliance –
    is not persuasive, the second – concerning the propriety of
    statutory damages – is.
    1.     Reasonable Reliance
    New Jersey precedent calls on courts to consider the
    impact that retroactive application of a new rule would have
    on those who have reasonably relied on a contrary
    interpretation of the law. See SASCO 1997 NI, LLC v.
    Zudkewich, 
    767 A.2d 469
    , 477 (N.J. 2001) (considering the
    financial impact of a new rule on “the entire commercial
    lending industry” when the new rule invalidated “a practice
    apparently dominant throughout the industry”); Rutherford
    Educ. 
    Ass’n, 489 A.2d at 1159
    (noting that retroactive
    application “may have serious consequences on the tax
    structure of many communities and other community
    19
    services”). Reliance on a contrary interpretation of the law is
    reasonable “when a court renders a first-instance or clarifying
    decision in a murky or uncertain area of the law.” 
    Montells, 627 A.2d at 662
    (internal quotation marks omitted). “[A]
    party seeking to avoid retrospective application of a decision
    must show actual reliance on a contrary principle of law.”
    New Jersey Election Law Enforcement Comm’n v. Citizens to
    Make Mayor-Council Gov’t Work, 
    526 A.2d 1069
    , 1074 (N.J.
    1987) (emphasis omitted).
    The quantum of evidence required to show actual
    reliance depends on the nature of the inquiry in each case.
    Compare Selective 
    Ins., 34 A.3d at 773
    -74 (noting that the
    record was “largely devoid of evidence” that “might imply
    that there was general reliance on the interpretation of the
    statute and regulations that we have found wanting” or that
    “anyone other than this defendant found the law in this regard
    to be ‘murky’ or so uncertain that a retroactive application of
    our judgment would be manifestly unjust”), with Rutherford
    Educ. 
    Ass’n, 489 A.2d at 1159
    (noting that the court had
    examined the record, and that there was “no question that in
    this case the school boards acted properly and in good faith in
    relying on prior law,” but also assuming that boards of
    education in general acted similarly). In appropriate cases,
    “[s]ome level of generality” may be required, and common
    sense inferences may be drawn to determine whether a
    practice is widespread or whether defendants relied on a
    contrary interpretation of the law. Coons 
    II, 476 A.2d at 772
    .
    For example, in a case involving a statute of limitations
    tolling provision that had been struck down, the Supreme
    Court of New Jersey noted that, “given the nature of th[e]
    statute” in question, one would be “justified in presuming”
    that many plaintiffs had not brought challenges under the
    20
    belief that the pertinent statute of limitations had been tolled.
    
    Id. The District
    Court in this case did not err by
    presuming       that   businesses     similarly situated      to
    Restaurant.com had been operating with the understanding
    that the TCCWNA did not apply to intangible property.
    Under Shelton III’s interpretation of the TCCWNA,
    businesses may not sell gift certificates and other intangible
    property intended for household use if they indicate that
    certain provisions – such as expiration dates – “may be void,
    unenforceable, or inapplicable in some jurisdictions without
    specifying which provisions are or are not void,
    unenforceable or inapplicable within the State of New
    Jersey.” N.J. Stat. Ann. § 56:12-16; Shelton 
    III, 70 A.3d at 558-59
    . The District Court determined that reliance on
    competing interpretations of the TCCWNA was reasonable.
    It had initially ruled that, because the gift certificates in
    question were simply “a contingent right to a discount,”
    Shelton I, 
    2010 WL 2384923
    , at *5, the Plaintiffs were not
    consumers within the meaning of the TCCWNA. Although
    ultimately incorrect, that interpretation was reasonable. It is
    safe to assume, without more specific proof, that many
    internet retailers selling intangible property intended for
    household use would likewise have considered the
    requirements of the TCCWNA and concluded that gift
    certificates and other intangible property qualify as contingent
    rights rather than “property” under that statute.
    Furthermore, the District Court correctly determined
    that the impact of a fully retroactive application of Shelton III
    would be widespread. Shelton III has the potential to affect
    not only Restaurant.com, but also any business – including
    21
    internet retailers located in any part of the world – that
    markets intangible property to consumers in New Jersey.
    Specific proof of the extent of Shelton III’s impact was not
    necessary here, since common sense reveals that its impact
    will be truly far-reaching. The District Court thus correctly
    refused to apply the general rule of full retroactivity.
    2.     Propriety of Statutory Damages for the
    Named Plaintiffs
    Even though full retroactivity is not appropriate here, it
    does not follow that the new rule should be applied purely
    prospectively. Instead, New Jersey courts generally apply a
    new rule at least to the litigants whose efforts helped produce
    it. The Supreme Court of New Jersey has explained that,
    [b]alanced against [the factors of reasonable
    reliance, the purpose of the rule, and the rule’s
    impact] is our belief that those responsible for
    effecting a change in the law should benefit
    from their efforts. Accordingly, we have
    recognized that purely prospective rulings fail
    to reward litigants for their efforts and fail to
    further the broader goal of providing an
    inducement to challenge existing interpretations
    of the law. It has long been our position that
    fundamental fairness generally requires that
    champions of the cause should be rewarded for
    their effort and expense in challenging existing
    law.
    Rutherford Educ. 
    Ass’n, 489 A.2d at 1158
    ; accord James v.
    Bd. of Trustees of Pub. Emps.’ Ret. Sys., 
    753 A.2d 1061
    , 1072
    22
    (N.J. 2000); Kibble v. Weeks Dredging & Const. Co., 
    735 A.2d 1142
    , 1150-51 (N.J. 1999). For example, in Henderson
    v. Camden County Municipal Utility Authority, the court
    determined in a putative class action that a new rule
    prohibiting utilities from charging compound interest should
    not be given full retroactive effect because charging
    compound interest was a widespread, long-standing,
    established 
    practice. 826 A.2d at 620
    . Nevertheless, the
    court decided that, even though the class would not receive
    the benefit of the new rule, the named plaintiff would,
    “because of her efforts in litigating [the] appeal.” 
    Id. at 621.
    Here, the District Court rejected that approach. It
    decided that, because the Plaintiffs had suffered no
    “ascertainable loss” and there had been reasonable reliance on
    a contrary interpretation of the law, it would be unjust for
    Restaurant.com to have to pay “windfall statutory damages
    and attorneys’ fees.” (App. at 13.) The Court quite rightly
    was concerned with whether the purpose of the new rule
    would be best served by something less than full retroactive
    effect. Coons 
    II, 476 A.2d at 767
    . But the Court’s emphasis
    on what it deemed the “windfall” nature of the Plaintiffs’
    recovery was misplaced. As explained in Shelton III, “the
    TCCWNA is a remedial statute, entitled to a broad
    interpretation to facilitate its stated 
    purpose,” 70 A.3d at 558
    ,
    and the New Jersey legislature decided to impose a civil
    penalty as a “deterrent,” 
    id., to effectuate
    that purpose – “to
    prevent deceptive practices in consumer contracts by
    prohibiting the use of illegal terms or warranties in consumer
    contracts,” 
    id. at 549
    (quoting Kent Motor Cars, Inc. v.
    Reynolds & Reynolds Co., 
    25 A.3d 1027
    , 1044 (N.J. 2011)).
    We cannot disregard the legislature’s choice to award
    statutory damages in the absence of actual damages. See
    23
    Tigner v. Texas, 
    310 U.S. 141
    , 148 (1940) (“How to
    effectuate policy – the adaptation of means to legitimately
    sought ends – is one of the most intractable of legislative
    problems. Whether proscribed conduct is to be deterred by
    qui tam action or triple damages or injunction, or by criminal
    prosecution, or merely by defense to actions in contract, or by
    some, or all, of these remedies in combination, is a matter
    within the legislature’s range of choice.”). If it is a windfall,
    it is one purposefully and lawfully provided. It is true that
    New Jersey law indicates there may be cases where a
    defendant’s reliance interests and other equities are such that
    a new rule should be applied purely prospectively. See Tax
    Auth., Inc. v. Jackson Hewitt, Inc., 
    898 A.2d 512
    , 522-23
    (N.J. 2006) (applying new rule prospectively, with the result
    that a settlement agreement that plaintiff was trying to void
    was enforced). But whatever those circumstances may be,
    this is not such a case.
    That does not mean, however, that the District Court
    could not limit the extent of the windfall. The approach taken
    by the New Jersey Supreme Court in Henderson is
    instructive. Retroactive application was limited to the named
    plaintiffs, and that option is available here. By following that
    approach, the otherwise significant financial impact on
    Restaurant.com and other potential defendants would be more
    limited and change the calculus of the equities.
    III.   Conclusion
    Although the District Court correctly determined that
    the new rule announced in Shelton III is not fully retroactive,
    it erred by failing to apply that new rule to the Plaintiffs,
    Shelton and Bohus. We will therefore reverse the judgment
    24
    and remand the case for entry of an order giving the two
    named plaintiffs the benefit of the new rule of law that their
    efforts helped to create.
    25