Kirleis v. Dickie McCamey ( 2009 )


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  •                                                                                                                            Opinions of the United
    2009 Decisions                                                                                                             States Court of Appeals
    for the Third Circuit
    3-24-2009
    Kirleis v. Dickie McCamey
    Precedential or Non-Precedential: Precedential
    Docket No. 07-3504
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    PRECEDENTIAL
    UNITED STATES COURT OF APPEALS
    FOR THE THIRD CIRCUIT
    No. 07-3504
    ALYSON J. KIRLEIS,
    Appellee,
    v.
    DICKIE, MCCAMEY & CHILCOTE, P.C.,
    Appellant.
    On Appeal from the United States District Court
    for the Western District of Pennsylvania
    (D.C. Nos. 06-cv-01495 & 06-cv-01666)
    District Judge: Honorable Gary L. Lancaster
    Argued May 22, 2008
    Before: SMITH, HARDIMAN and NYGAARD, Circuit
    Judges.
    Filed: March 24, 2009
    Edward B. Friedman (Argued)
    Gloria A. Aiello
    Friedman & Friedman
    900 Fifth Avenue
    Pittsburgh, PA 15219-0000
    Attorneys for Appellee
    Martin J. Saunders (Argued)
    Sunshine R. Fellows
    Donna J. Geary
    Jackson Lewis
    One PPG Place
    28th Floor
    Pittsburgh, PA 15222-0000
    Attorneys for Appellant
    OPINION OF THE COURT
    HARDIMAN, Circuit Judge.
    In this appeal we consider a question of first impression
    under Pennsylvania law: whether a shareholder/director may be
    compelled to arbitrate her civil rights claims pursuant to
    corporate bylaws to which she has not explicitly assented.
    When first presented with this issue, we petitioned the
    Pennsylvania Supreme Court to certify the question because we
    found that it exposed tension between corporate law principles
    2
    and arbitration contract principles. The Pennsylvania Supreme
    Court denied the petition, so we shall answer the question.
    I.
    Alyson J. Kirleis practices law with the Pittsburgh firm
    of Dickie, McCamey & Chilcote, P.C. (Firm). She worked at
    the Firm as a summer associate in 1987 and became a full-time
    associate the following year. In 1998, Kirleis became a Class B
    shareholder and was promoted to Class A shareholder/director
    in 2001. Since she became a shareholder/director, Kirleis’s
    relationship with the Firm has been governed by the Firm’s
    corporate bylaws.
    Kirleis filed two complaints against the Firm in the
    United States District Court for the Western District of
    Pennsylvania alleging sex discrimination, retaliation, and hostile
    work environment in violation of federal and state law.1 The
    Firm filed a motion to compel arbitration pursuant to 
    9 U.S.C. § 4
    , citing a mandatory arbitration provision in its bylaws. The
    District Court denied the motion and the Firm filed this timely
    appeal.2
    1
    Kirleis’s claims arose under the Civil Rights Act of
    1964, 42 U.S.C. § 2000e et seq., the Fair Labor Standards Act
    of 1938, 
    29 U.S.C. § 201
     et seq., and the Pennsylvania Human
    Relations Act, 43 Pa. Stat. Ann. § 951 et seq.
    2
    The Firm also filed a motion to dismiss for lack of
    jurisdiction pursuant to Rule 12(b) of the Federal Rules of Civil
    Procedure. Therein, the Firm challenged Kirleis’s averment that
    3
    II.
    The District Court had jurisdiction under 
    28 U.S.C. § 1331
    . We have jurisdiction pursuant to 
    9 U.S.C. § 16
    (a)(1)(B).
    Our review of the District Court’s order denying the motion to
    compel arbitration is plenary. First Liberty Inv. Group v.
    Nicholsberg, 
    145 F.3d 647
    , 649 (3d Cir. 1998). We apply the
    same standard as the District Court, compelling arbitration only
    where there is “no genuine issue of fact concerning the
    formation of the agreement” to arbitrate. See Par-Knit Mills,
    Inc. v. Stockbridge Fabrics Co., 
    636 F.2d 51
    , 54 (3d Cir. 1980).3
    In making this determination, the party opposing arbitration is
    entitled to “the benefit of all reasonable doubts and inferences
    that may arise.” 
    Id.
    III.
    The Firm’s motion to compel arbitration was based on
    the following provision of its bylaws:
    Section 9.01. ARBITRATION.
    (a) General Rule: Any dispute arising under these
    By-Laws including disputes related to the right to
    she is an employee of the Firm. The District Court denied the
    motion without prejudice to the Firm’s ability to raise it
    following discovery and this decision is not at issue on appeal.
    3
    The standard for determining whether a genuine issue of
    material fact exists regarding the existence of an agreement to
    arbitrate is “quickly recognized as the standard used by district
    courts in resolving summary judgment motions pursuant to Fed.
    R. Civ. P. 56(c).” Par-Knit Mills, 
    636 F.2d at
    54 n.9.
    4
    indemnification, contribution or advancement of
    expenses as provided under these By-Laws, shall
    be decided only by arbitration in Pittsburgh,
    Pennsylvania, in accordance with the commercial
    arbitration rules of the American Arbitration
    Association, before a panel of three arbitrators,
    one of whom shall be selected by the corporation,
    the second of whom shall be selected by the
    shareholder, director, officer, or indemnified
    representative and the third of whom shall be
    selected by the other two arbitrators.
    As relevant to this appeal, Kirleis averred in her affidavit:
    15. I was never provided with a copy of the By-
    Laws of defendant Firm at the time that I was
    made a Class B shareholder or at anytime
    thereafter. In fact, I only saw the documents
    which Mr. Wiley purports to be Firm’s By-Laws
    for the first time when I received Mr. Wiley’s
    Affidavit in connection with this case,
    approximately 9 years after being made a Class B
    shareholder-employee and 19 years after
    commencing the practice of law with the firm.
    16. I was never informed of the presence of the
    arbitration provision in the By-Laws which Firm
    is now seeking to enforce against me.
    5
    17. I never signed any agreement or document
    which refers to or incorporates the arbitration
    provision in the By-Laws.
    18. I never agreed to arbitrate my claims against
    Firm.
    At this stage of the litigation, the Firm has not challenged
    the veracity of Kirleis’s averments. Instead, the Firm argues that
    her status as a shareholder/director charged Kirleis with
    constructive knowledge of the terms of the bylaws and
    manifested her acceptance of the arbitration provision. In
    support of this argument, the Firm notes that Kirleis accepted
    compensation and perquisites pursuant to the bylaws. For
    example, Section 3.08(g) of the bylaws provided Kirleis with,
    inter alia, a car allowance of $600 per month, a parking lease at
    the Firm’s PPG Place office complex, an annual trip to a legal
    seminar or convention with airfare included,4 reimbursement of
    70% of her annual dues at St. Clair Country Club, and a life
    insurance policy with a death benefit of $800,000. In addition,
    Kirleis accepted: (1) compensation pursuant to Section 4.03(h)
    of the bylaws; (2) a position on the Board of Directors pursuant
    to Section 2.02; and (3) a right to vote on all Firm matters
    reserved to the Board, pursuant to Section 1.03(b). Finally,
    Kirleis held various management positions, including:
    4
    Kirleis traveled to Rome, Italy in 2006 for a continuing
    legal education seminar sponsored by Duquesne University Law
    School. The Firm paid for her conference registration and
    airfare and provided her with $2,000 in spending money.
    6
    chairperson of the Associate Review Committee, member of an
    ad hoc committee charged with administering an Executive
    Committee election, and member of the Shareholder Review
    Committee.
    In sum, the Firm argues, as it did before the District
    Court, that Kirleis “cannot have it both ways” by selectively
    accepting the benefits of the bylaws under Sections 1, 2, 3, and
    4 while refusing to be bound by the arbitration clause of Section
    9.
    IV.
    To determine whether the parties agreed to arbitrate, we
    turn to “ordinary state-law principles that govern the formation
    of contracts.” First Options of Chic., Inc. v. Kaplan, 
    514 U.S. 938
    , 944 (1995). See also Blair v. Scott Specialty Gases, 
    283 F.3d 595
    , 603 (3d Cir. 2002). Kirleis and the Firm agree that
    Pennsylvania law applies here. Because arbitration is a matter
    of contract, John Wiley & Sons, Inc. v. Livingston, 
    376 U.S. 543
    ,
    547 (1964), before compelling arbitration pursuant to the
    Federal Arbitration Act, a court must determine that (1) a valid
    agreement to arbitrate exists, and (2) the particular dispute falls
    within the scope of that agreement. Trippe Mfg. Co. v. Niles
    Audio Corp., 
    401 F.3d 529
    , 532 (3d Cir. 2005); Quiles v. Fin.
    Exch. Co., 
    879 A.2d 281
    , 283 n.3 (Pa. Super. 2005).
    It is well established that the Federal Arbitration Act
    (FAA), reflects a “strong federal policy in favor of the
    resolution of disputes through arbitration.” Alexander v.
    Anthony Int’l, L.P., 
    341 F.3d 256
    , 263 (3d Cir. 2003). But this
    presumption in favor of arbitration “does not apply to the
    7
    determination of whether there is a valid agreement to arbitrate
    between the parties.” Fleetwood Enters., Inc. v. Gaskamp, 
    280 F.3d 1069
    , 1073 (5th Cir. 2002).
    Under Pennsylvania law, contract formation requires: (1)
    a mutual manifestation of an intention to be bound, (2) terms
    sufficiently definite to be enforced, and (3) consideration. Blair,
    
    283 F.3d at 603
    . In the employment context, arbitration
    agreements will be upheld when they are “specific enough (i.e.
    unambiguous) to cover the employee’s claims” and “the
    employee has expressly agreed to abide by the terms of [the]
    agreement.” Quiles, 
    879 A.2d at 285
     (emphasis added). The
    Pennsylvania Supreme Court has held that an agreement to
    arbitrate must be “clear and unmistakable” and cannot arise “by
    implication.” Emmaus Mun. Auth. v. Eltz, 
    204 A.2d 926
    , 927
    (Pa. 1964). Likewise, we have held that “[b]efore a party to a
    lawsuit can be ordered to arbitrate . . . there should be an
    express, unequivocal agreement to that effect.” Par-Knit Mills,
    
    636 F.2d at 54
     (emphasis added).
    In support of her argument that no arbitration contract
    was formed, Kirleis relied heavily on the Pennsylvania Superior
    Court’s decision in Quiles, which held:
    Because [the employee] was never given the
    handbook that included the information
    explaining the company’s policy to exclusively
    arbitrate any workplace disputes, she was unable
    to accept the terms of the agreement to arbitrate.
    Without her acceptance, there was no agreement
    8
    formed between the parties and, thus, no grounds
    to compel arbitration.
    
    879 A.2d at 283
    . The District Court agreed and held that the
    Firm’s argument that Kirleis “‘must have known’ or ‘should
    have asked’ falls short of the standard required by Pennsylvania
    law that plaintiff actually agree to arbitrate her claims.” Kirleis
    v. Dickie, McCamey & Chilcote, PC, 
    2007 WL 2142397
    , at *7
    (W.D. Pa. July 24, 2007). Because the bylaws were not
    distributed to Kirleis, she could not have agreed to arbitrate her
    claims. 
    Id.
    The Firm claims that the District Court erred by: (1)
    finding Kirleis’s “self-serving and conclusory affidavit”
    sufficient to establish a genuine issue of fact as to the existence
    of an agreement to arbitrate; (2) ignoring the “well-settled”
    corporate law principle that members of the corporation are
    “presumed to know and understand” the bylaws; (3) relying on
    Quiles; and (4) allowing Kirleis to accept benefits of the bylaws
    without honoring her responsibilities thereunder. We consider
    these arguments seriatim.
    A.
    The Firm first argues that Kirleis’s “self-serving and
    conclusory” affidavit cannot create a genuine issue of material
    fact regarding the existence of an arbitration agreement.
    It is true that “conclusory, self-serving affidavits are
    insufficient to withstand a motion for summary judgment.”
    Blair, 
    283 F.3d at 608
    . Instead, the affiant must set forth
    specific facts that reveal a genuine issue of material fact. Id.
    9
    (collecting cases); Maldonado v. Rameriz, 
    757 F.2d 48
    , 51 (3d
    Cir. 1985); see also F ED. R. C IV. P. 56(e)(2) (“When a motion
    for summary judgment is properly made and supported, an
    opposing party may not rely merely on allegations or denials in
    its own pleading; rather, its response must . . . set out specific
    facts showing a genuine issue for trial.”).
    Contrary to the Firm’s assertion, Kirleis’s affidavit
    satisfies this standard. Far from a conclusory statement that she
    never agreed to arbitrate, Kirleis details the specific
    circumstances that rendered the formation of an agreement to
    arbitrate impossible. For example, she swore under oath that
    she “was never provided with a copy of the By-Laws of
    defendant Firm,” “never signed any agreement or document
    which refers to or incorporates the arbitration provision in the
    By-Laws,” and “never agreed to arbitrate . . . claims against
    Firm.” Not only are these allegations sufficiently specific, they
    are uncontested by the Firm. Had the Firm submitted
    contradictory evidence showing that Kirleis had received the
    bylaws or had signed them, its argument regarding the
    sufficiency of Kirleis’s affidavit would merit further discussion.
    Even then, the task of weighing the evidence and choosing
    which side to believe would have been for a jury. Par-Knit
    Mills, 
    636 F.2d at 54
    .
    The cases cited by the Firm do not suggest a different
    conclusion. The Firm cites a Southern District of Indiana case
    for the proposition that an employee’s own “self-serving
    affidavit” attesting to the fact that she “was not given the
    opportunity to read [an arbitration] agreement” before signing
    it was not “sufficient evidence to show a triable issue as to the
    10
    validity and enforceability of [that] agreement.” Firm Br. 14-15
    (citing Ortiz v. Winona Mem. Hosp., 
    2003 WL 21696524
     at *9
    (S.D. Ind. June 4, 2003)). Even were we to accept this
    proposition, it does not control this appeal.
    Here, the averments in Kirleis’s affidavit go well beyond
    those alleged by the employee in Ortiz. For example, Kirleis
    alleges that she was neither aware of nor received the arbitration
    provision contained in the Firm’s bylaws. A fortiori, she was
    never given the opportunity to read or consent to it. Moreover,
    Kirleis was never asked to sign any document that included an
    arbitration agreement. Cf. Ortiz, 
    2003 WL 21696542
    , at *2
    (without reading them, employee signed two employee
    acknowledgment forms that, unbeknownst to her, contained
    arbitration agreements). Unlike Ortiz’s allegations, which
    reflected her own failure to read her employment contract
    before signing it, Kirleis’s allegations reflect the Firm’s failure
    to obtain her consent to be bound. See Blair, 
    283 F.3d at 603
    .
    Accordingly, Kirleis’s allegations create a genuine issue of fact
    as to the existence of an agreement to arbitrate.
    The Firm also relies on a case in which an employer
    distributed to its employees in paycheck envelopes a brochure
    entitled “Pinkerton’s Arbitration Program.” Tinder v. Pinkerton
    Sec., 
    305 F.3d 728
    , 731, 736 (7th Cir. 2002). In Tinder, the
    Court of Appeals for the Seventh Circuit held that an
    employee’s affidavit stating that she “[did] not recall seeing or
    reviewing the Arbitration Program brochure” was insufficient to
    create a triable issue as to whether “the brochure was distributed
    to her” in light of the employer’s assertion to the contrary. 
    Id. at 735-36
    .
    11
    This appeal differs significantly from Tinder. First,
    Kirleis averred that she “was never provided with a copy of the
    By-Laws of defendant Firm,” not that she merely could not
    “recall seeing or reviewing” them. Second, the material issue
    here is whether Kirleis agreed to be bound by the Firm’s
    arbitration provision, not whether a document containing that
    provision was ever distributed to her. Even had she received
    such a document — which the uncontroverted evidence
    indicates she did not — a mere offer is insufficient to create a
    triable issue as to the existence of a contract to arbitrate. See
    Blair, 
    283 F.3d at 603
    . For these reasons, Tinder is inapposite.
    Kirleis submitted specific, undisputed evidence that she
    never agreed to arbitrate her claims against the Firm. The
    District Court did not err in finding that this evidence creates a
    genuine issue of material fact.
    B.
    The Firm next argues that Kirleis’s status as a
    shareholder/director of the Firm put her on constructive notice
    of the arbitration provision in the bylaws and implied her intent
    to be bound thereby. This argument has persuasive force as it
    highlights the tension between corporate law principles —
    which generally impute to members of the corporation
    knowledge and acceptance of corporate bylaws — and the law
    of contracts, which requires consent to be bound. Compare
    Morris v. Metallien Land Co., 
    30 A. 240
    , 241 (Pa. 1894)
    (member of corporation “is subject to its constitution, and bound
    by its by-laws . . . which he is presumed to know and
    understand”) with Eltz, 204 A.2d at 927 (agreement to arbitrate
    12
    must be “clear and unmistakable” and cannot arise “by
    implication”).
    Seizing on this tension, the Firm cites two cases for the
    proposition that a court may compel arbitration because of
    “arbitration provisions contained within corporate bylaws.”
    Firm Br. 15 (citing Bercovitch v. Baldwin Sch., Inc., 
    133 F.3d 141
     (1st Cir. 1998) and Rushing v. Gold Kist, Inc., 
    567 S.E.2d 384
     (Ga. Ct. App. 2002)).
    In Bercovitch, plaintiffs sued a private school for
    discrimination pursuant to the Americans with Disabilities Act.
    The school moved to compel arbitration because plaintiffs
    signed an agreement that manifested their intention to “abide by
    the By-Laws of the School . . . [c]opies [of which] [were]
    available for review at the school main office.” Bercovitch, 
    133 F.3d at 147
    . The school bylaws, in turn, provided for “final and
    binding arbitration of any dispute regarding the school’s rules,
    regulations, or policies.” 
    Id.
     Based on these facts, the court
    compelled plaintiffs to arbitrate. 
    Id.
    Bercovitch is distinguishable for two reasons. First,
    unlike the plaintiffs in that case, Kirleis never signed any
    arbitration agreement or other document that incorporated the
    arbitration provision in the bylaws. Even more fundamentally,
    the Bercovitch plaintiffs never challenged the existence of an
    agreement to arbitrate between themselves and the school.
    Bercovitch, 
    133 F.3d at 147
    . Rather, they argued that their ADA
    claim did not fall within the scope of that agreement. 
    Id.
     Here,
    by contrast, Kirleis asserts that she never agreed to arbitrate any
    claims against the Firm.
    13
    The Firm’s reliance on Rushing is likewise misplaced.
    Apart from the fact that it is an out-of-jurisdiction intermediate
    state court decision, the party seeking to avoid arbitration in that
    case signed an agreement in which he “expressly consented to
    be bound by the [cooperative’s] By-Laws” and any By-Laws
    “hereafter in effect.” Rushing, 
    567 S.E.2d at 388
    . In light of
    this written promise, the court held that the party was bound by
    an amendment to the bylaws that mandated arbitration of
    disputes. 
    Id.
     Here, Kirleis never signed an agreement that
    subjected her to arbitration.
    In sum, under Pennsylvania law, explicit agreement is
    essential to the formation of an enforceable arbitration contract.
    Eltz, 204 A.2d at 927. See also Quiles, 
    879 A.2d at 285
    ;
    Philmar Mid-Atl., Inc., v. York St. Assoc. II, 
    566 A.2d 1253
    ,
    1255 (Pa. Super. 1989) (“A mutual manifestation of intent to be
    bound is an essential element of a contract.”). Thus, the Firm’s
    argument that Kirleis impliedly agreed to arbitrate her claims
    must fail under Pennsylvania law.
    C.
    The Firm next argues that the District Court erred in
    relying on Quiles v. Financial Exchange Co., 
    879 A.2d 281
     (Pa.
    Super. Ct. 2005). We review Quiles in some detail because, like
    the District Court, we find it apposite here.
    In Quiles, Dollar Financial Group petitioned to compel
    its former employee, Luz Quiles, to arbitrate her defamation
    claim as required by the company’s employee handbook. 
    Id. at 283
    . Quiles claimed that she never received the handbook,
    although she admitted to signing an employee acknowledgment
    14
    form that required her to affirm that she “carefully read the
    Handbook” and the “DISPUTE RESOLUTION PROGRAM
    and provisions relating to arbitration” contained therein. 
    Id. at 283-84
    . The handbook further provided that by accepting
    employment, all employees agreed to be bound by the dispute
    resolution program. 
    Id. at 284
    . The Court of Common Pleas
    denied Dollar’s petition to compel arbitration, concluding that
    “because Quiles never received the Handbook, she could not
    have been fully informed of the arbitration policy and
    provisions.” 
    Id. at 284
    .
    On appeal, the Pennsylvania Superior Court framed the
    question as “whether an employee is bound to arbitration
    provisions found in an employee handbook (when that employee
    was never given a copy of the handbook containing the actual
    arbitration provisions and had signed an acknowledgment form
    stating she read such handbook under suspect circumstances).”
    
    Id. at 285
    . Beginning with the general rule that arbitration
    agreements are presumptively enforceable if they are “specific
    enough” and “the employee has expressly agreed to abide by
    [their] terms,” the court turned to the specifics of the case. 
    Id. at 285
     (emphasis added) (citing Cohn v. Penn Beverage Co., 
    169 A. 768
    , 768-69 (Pa. 1934) and Parsons Bros. Slate Co. v.
    Commonwealth, 
    211 A.2d 423
    , 424 (Pa. 1965)).
    The court declined to apply case law suggesting that “a
    party’s failure to read a contract will not justify nullification or
    avoidance,” because “without a copy of the Handbook, Quiles
    was not even given the opportunity to read the terms of the
    arbitration agreement; there was no arbitration clause in the
    [employee acknowledgment form] signed by Quiles.” 
    Id.
     at
    15
    286. Indeed, the court viewed the fact that Quiles never
    received the handbook as dispositive: “Quiles could not validly
    agree to arbitrate her claims without first having been given a
    copy of the Handbook, the only document that detailed and
    explained . . . the company’s proposed arbitration process.” 
    Id. at 288
    . To bolster this conclusion, the court added that “Quiles
    was unfamiliar with the English language and had not even
    received a high school diploma,” and that she was pressured by
    her supervisor to sign the employee acknowledgment form. 
    Id.
    The Firm attempts to distinguish Quiles on two principal
    grounds: (1) the arbitration provision in Quiles was set forth in
    an employee handbook while the provision here was in the
    corporate bylaws, which Kirleis is “presumed to know and
    understand,” and (2) the employee in Quiles “was from Puerto
    Rico, had difficulty with the English language, had never
    completed high school and was unfamiliar with the term
    ‘arbitration.’” Firm Br. 17.
    The Firm claims that employee handbooks are different
    from corporate bylaws because members of a corporation are
    presumed to understand bylaws in a way that employees are not
    presumed to understand handbooks. We find this argument
    persuasive to a point. A shareholder/director of a professional
    corporation who has had the benefit of advanced education and
    training and who has been involved in law firm management
    typically would be more knowledgeable regarding corporate
    bylaws than an entry-level worker would be likely to know
    about an employee handbook. But this factual distinction, as
    cogent as it may be, is immaterial to the fact that Pennsylvania
    law requires arbitration agreements to be explicit. To the extent
    16
    the Firm argues that this rule of law does not apply to a
    corporate shareholder/director, we have rejected that argument
    in Part IV.B., supra.
    We also note that Quiles signed an employee
    acknowledgment form that expressly bound her to arbitrate
    under her company’s terms. By accepting employment with
    Dollar, Quiles “agree[d] to be bound by the terms of the [dispute
    resolution procedures].” Quiles, 
    879 A.2d at 284
    . Despite this
    explicit agreement to submit to the terms of a handbook that
    included arbitration, the Superior Court found no agreement to
    arbitrate. Here, by contrast, there was no explicit agreement;
    rather, the Firm seeks to derive one from corporate law
    principles, making its implied acceptance argument even more
    tenuous than the one rejected in Quiles.
    The Firm’s second distinction is even less persuasive
    because the Superior Court’s observations about Quiles’s
    background were classic dicta. After concluding that “Quiles
    could not validly agree to arbitrate her claims without first
    having been given a copy of the Handbook,” the court wrote:
    “[i]n addition . . . the facts that Quiles was unfamiliar with the
    English language and had not even received a high school
    diploma, further invalidated any such agreement to arbitrate.”
    
    Id. at 288
     (emphasis added). These observations cannot fairly
    be read as essential to the court’s holding in Quiles.
    Contrary to the Firm’s arguments, Quiles is analogous to
    the present case in at least one critical respect: like Quiles,
    Kirleis never received a copy of the only document containing
    17
    the firm’s arbitration provision. Without this document, Kirleis
    could not have explicitly agreed to arbitrate her claims.
    D.
    Finally, the Firm argues that Kirleis should be estopped
    from arguing that she is not bound to arbitrate pursuant to the
    bylaws because she has availed herself of other benefits
    provided thereunder.
    Equitable estoppel precludes a party from doing an act
    differently than the manner in which he induced another party
    to expect. Zitelli v. Dermatology Educ. & Research Found., 
    633 A.2d 134
    , 139 (Pa. 1993). It arises when a party “intentionally
    or through culpable negligence induces another to believe
    certain facts to exist” and the other party “rightfully relies and
    acts on such belief” to its detriment. 
    Id.
     The essential elements
    of equitable estoppel are thus inducement and detrimental
    reliance. See 
    id.
    The Firm cites numerous cases that stand for the
    unremarkable proposition that a party to a contract cannot
    enforce favorable terms while disavowing others. Firm Br. 19-
    21. These cases miss the mark. As we have explained, Kirleis
    could not have explicitly agreed to arbitrate her claims because
    she never received a copy of the bylaws and was unaware of the
    existence of the arbitration provision contained therein. To the
    extent the Firm argues that Kirleis impliedly agreed to arbitrate,
    this is a legal impossibility under Quiles for the reasons we
    explained in Section IV.C., supra. Accordingly, the District
    Court did not err in rejecting the Firm’s equitable estoppel
    argument.
    18
    V.
    We conclude by citing the Pennsylvania Supreme Court’s
    Order denying our petition to certify the question presented in
    this case. Therein, the Court chose not to decide the issue, but
    indicated clearly enough that we have chosen the proper course
    in resolving the tension between Pennsylvania corporate law and
    arbitration contract law. The Pennsylvania Supreme Court
    reasoned:
    With regard to the corporate law principle, the
    Third Circuit quotes a statement in Morris that a
    member of a corporation “is subject to its
    constitution, and bound by its by-laws . . . which
    he is presumed to know and understand[.]” On its
    face, that statement could be seen as being in
    conflict with the arbitration law precept that an
    agreement to arbitrate cannot rise by implication.
    A close review of Morris, however, reveals that
    the brief passage quoted by the Third Circuit is
    obiter dicta. Morris did not address the issue of
    whether a shareholder is bound by bylaws even
    when that shareholder has no actual knowledge of
    the bylaws. Rather, the specific relevant question
    that concerned the Morris Court was whether the
    company had provided the notice required by the
    bylaws prior to taking action to the shareholders’
    detriment. The phrase stating that a shareholder
    is presumed to know and understand the bylaws is
    part of a lengthy quote of an 1877 New Jersey
    Court of Errors and Appeals decision. . . . The
    ‘presumed to know and understand’ phrase which
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    concerns the Third Circuit, on the other hand, had
    no bearing on the resolution in Morris . . . .
    Morris has been quoted only three times and not
    for the proposition that shareholders are presumed
    to know the contents of the bylaws.
    Kirleis v. Dickie, McCamey & Chilcote, P.C., No. 50 WM 2008
    (Pa. Oct. 22, 2008) (internal citations omitted; emphasis in
    original).
    For all the foregoing reasons, we will affirm the
    judgment of the District Court.
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