United States v. Dianne Kennedy ( 2009 )


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  •                                                                                                                            Opinions of the United
    2009 Decisions                                                                                                             States Court of Appeals
    for the Third Circuit
    2-4-2009
    USA v. Dianne Kennedy
    Precedential or Non-Precedential: Precedential
    Docket No. 08-1172
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    PRECEDENTIAL
    UNITED STATES COURT OF APPEALS
    FOR THE THIRD CIRCUIT
    No. 08-1172
    UNITED STATES OF AMERICA,
    v.
    DIANNE L. KENNEDY,
    Appellant.
    On Appeal from the United States District Court
    for the Western District of Pennsylvania
    (D.C. No.: 06-cr-00030)
    District Judge: Honorable Terrence F. McVerry
    Argued October 1, 2008
    Before: FISHER, CHAGARES and HARDIMAN, Circuit
    Judges.
    (Filed: February 4, 2009 )
    Robert L. Eberhardt (Argued)
    Office of the United States Attorney
    700 Grant Street
    Suite 4000
    Pittsburgh, PA 15219
    Attorney for Appellee
    Karen S. Gerlach (Argued)
    Office of Federal Public Defender
    1001 Liberty Avenue
    1450 Liberty Center
    Pittsburgh, PA 15222
    Attorney for Appellant
    OPINION OF THE COURT
    HARDIMAN, Circuit Judge.
    Dianne Kennedy appeals the District Court’s judgment of
    sentence following her pleas of guilty to ten counts of an
    indictment. Kennedy challenges three enhancements pursuant
    to the United States Sentencing Guidelines (Guidelines or
    USSG). The application of one of those enhancements — the
    number of victims pursuant to USSG § 2B1.1(b)(2) — has
    challenged trial and appellate courts because the language of the
    enhancement and its commentary define “victim” more narrowly
    than the commonsense understanding of that term. We hold that
    we are bound by the clear language of the Guidelines, and find
    that only those who are actually harmed by the crime can be
    counted as victims for purposes of USSG § 2B1.1(b)(2). Our
    2
    finding that the § 2B1.1(b)(2) enhancement does not apply does
    not mean that Kennedy’s crime is not serious. Under the post-
    Booker sentencing framework, the Guidelines are advisory and
    district judges must use their discretion to ensure that each
    sentence is commensurate with the crime.
    I.
    From September 1999 to August 2001, Dianne Kennedy
    worked as a representative payee liaison for Ursuline Services,
    Inc., a non-profit corporation that assists the elderly in
    Pittsburgh, Pennsylvania.1 As a representative payee, Ursuline
    managed funds payable to beneficiaries of the Social Security
    Administration, the Department of Veterans Affairs, and the
    Railroad Retirement Board who were unable to manage their
    own financial affairs. In this capacity, Ursuline received benefit
    payments, held funds in trust, and made disbursements to cover
    beneficiaries’ expenses, such as rent, utilities, and food. For
    example, if PNC Bank notified Ursuline of a deposit by a
    government program in the name of a specific beneficiary, that
    amount would be added to the internal Ursuline account for that
    individual. The representative payee liaison would then write
    checks from the internal account to cover the beneficiary’s
    living expenses. Thus, in fulfilling her duties, Kennedy was
    aware of the beneficiary’s account balances and oversaw their
    1
    From August 2001 until December 2001, Kennedy was
    reassigned to the guardian section where she performed
    “guardian of the prison” duties rather than fiduciary duties. She
    was terminated in December 2001.
    3
    financial transactions. From February 2, 2001 to April 9, 2001,
    Kennedy wrote checks, mostly payable to cash, from the
    accounts of 34 beneficiaries. Ursuline and its insurer, Zurich
    American Insurance Company, fully replenished the accounts
    that Kennedy looted.
    Kennedy was indicted on four counts of mail fraud in
    violation of 18 U.S.C. § 1341, and six counts of making and
    using false writings or documents in violation of 18 U.S.C.
    § 1001(a)(3). Kennedy promptly pleaded guilty and the
    Probation Office issued a Presentence Investigation Report
    (PSR), which calculated an advisory Guidelines imprisonment
    range of 21 to 27 months based on an adjusted total offense
    level of 15 and a criminal history category of II. Although
    Kennedy’s base offense level was only six, the Probation Office
    found her subject to four enhancements: (1) six points for the
    amount of loss ($54,321.12), USSG § 2B1.1(b)(1)(D); (2) two
    points for ten or more victims, USSG § 2B1.1(b)(2)(A); (3) two
    points for vulnerable victims, USSG § 3A1.1(b)(1); and (4) two
    points for abusing a position of trust, USSG § 3B1.3.
    At sentencing, Kennedy did not challenge the amount of
    loss, but she objected to the other three sentencing
    enhancements. First, she claimed that her only victims were
    Ursuline and Zurich, which rendered the enhancement for ten or
    more victims inappropriate. Second, Kennedy argued that
    because Ursuline and Zurich were the only victims, they did not
    qualify as “vulnerable victims” under the Guidelines. Finally,
    Kennedy disputed the application of the abuse of a position of
    trust enhancement.
    4
    In addition, Kennedy argued that her criminal history
    category of II was inaccurate because it was based on an offense
    that occurred after the instant offense. Finally, she requested a
    downward variance and a mitigated sentence of twelve months
    and one day because she was the sole provider for her mother
    and mentally challenged granddaughters.
    The District Court rejected Kennedy’s objections to the
    sentencing enhancements, as well as her request for a variance
    on the basis of her family circumstances. The District Court
    held a sentencing hearing and reduced Kennedy’s criminal
    history category to I, thereby adjusting her Guidelines
    imprisonment range to 18 to 24 months. Kennedy was
    sentenced to 18 months imprisonment and three years of
    supervised release, and was ordered to pay restitution to
    Ursuline ($29,321.12) and Zurich ($25,000).
    II.
    In this appeal, Kennedy challenges the same three
    enhancements to which she objected at sentencing. She also
    claims that the District Court applied the wrong legal standard
    in denying her request for a variance.
    The District Court’s interpretation of the Sentencing
    Guidelines is subject to plenary review. United States v.
    Moorer, 
    383 F.3d 164
    , 167 (3d Cir. 2004). We review findings
    of fact that support Guidelines enhancements for clear error.
    See United States v. Grier, 
    475 F.3d 556
    , 569 (3d Cir. 2007) (en
    banc). We review the sentence itself for reasonableness under
    an abuse of discretion standard. United States v. Gunter, 527
    
    5 F.3d 282
    , 284 (3d Cir. 2008) (citing Gall v. United States, 
    128 S. Ct. 586
    , 597-98 (2007)).
    III.
    A.
    We begin by considering whether the District Court erred
    in finding that each of the 34 individual account holders was a
    victim under § 2B1.1(b)(2)(A) of the Guidelines. Although
    these 34 elderly and incapacitated clients would satisfy a
    commonsense or dictionary2 definition, our task here is to
    determine whether they are deemed victims under the
    Sentencing Guidelines’ definition. If, as here, “a statute
    includes an explicit definition, we must follow that definition,
    even if it varies from that term’s ordinary meaning.” See
    Biskupski v. Attorney General, 
    503 F.3d 274
    , 280 (3d Cir. 2007)
    (citing Stenberg v. Carhart, 
    530 U.S. 914
    , 942 (2000)); see also
    Meese v. Keene, 
    481 U.S. 465
    , 484 (1987) (recognizing “the
    respect we normally owe to the Legislature’s power to define the
    terms that it uses in legislation”); Lawson v. Suwannee Fruit &
    S.S. Co., 
    336 U.S. 198
    , 201 (1949) (“Statutory definitions
    control the meaning of statutory words . . . .”). Additionally,
    “where a definition informs what a particular term “means,” that
    2
    See, e.g., Oxford English Dictionary (2d ed. 1989)
    (defining “victim” as “one who suffers some injury, hardship, or
    loss, is badly treated or taken advantage of, etc.”); Black’s Law
    Dictionary (8th ed. 2004) (defining “victim” as “a person
    harmed by a crime, tort, or other wrong”).
    6
    definition will include whatever express meanings follow.”
    
    Biskupski, 503 F.3d at 280
    (citing Colautti v. Franklin, 
    439 U.S. 379
    , 392 n.10 (1979) (“As a rule, [a] definition which declares
    what a term ‘means’ . . . excludes any meaning that is not
    stated.”) (quotation marks and citation omitted), overruled in
    part on other grounds by Webster v. Reproductive Health Servs.,
    
    492 U.S. 490
    (1989)).
    The critical word — “victim” — is defined in the
    commentary as “any person who sustained any part of the actual
    loss . . . .” See USSG § 2B1.1(b)(2), cmt. n. 1. “Actual loss,”
    in turn, is defined as “the reasonably foreseeable pecuniary harm
    that resulted from the offense.” See cmt. n. 3(A)(i). Application
    Note 3(A)(i) explains that “‘pecuniary harm’ means harm that
    is monetary or that otherwise is readily measurable in money,”
    and “does not include emotional distress, harm to reputation, or
    other non-economic harm.” 
    Id. at cmt.
    n.3(A)(iii). Additionally,
    certain damages are specifically excluded from “loss,” such as
    “[i]nterest of any kind, finance charges, late fees, penalties,
    amounts based on an agreed-upon return or rate of return, or
    other similar costs.” See cmt. n. 3(D)(i).
    Kennedy admitted to stealing from 34 individual
    accounts. It is undisputed, however, that those account holders
    did not “sustain[] any part of the actual loss” because they were
    reimbursed by Ursuline and Zurich. Indeed, the Government
    failed to meet its burden to prove that the account holders even
    knew that their funds had been stolen before they were
    completely reimbursed by Ursuline and Zurich. Because
    Ursuline and Zurich were the only parties who suffered any
    pecuniary harm — which is a prerequisite for being deemed a
    7
    “victim” under § 2B1.1(b)(2) — they are the only “victims”
    under the Guidelines. Accordingly, we hold that the District
    Court committed legal error when it held that the 34 account
    holders were “victims” under USSG § 2B1.1(b)(2)(A) despite
    suffering no pecuniary harm.
    B.
    Our interpretation of § 2B1.1(b)(2)(A) of the Guidelines
    is consistent with United States v. Yagar, 
    404 F.3d 967
    (6th Cir.
    2005), United States v. Icaza, 
    492 F.3d 967
    (8th Cir. 2007), and
    United States v. Conner, 
    537 F.3d 480
    (5th Cir. 2008).
    In Yagar, the defendant used stolen checks to deposit in
    excess of $88,000 into more than 50 individual accounts at five
    
    banks. 404 F.3d at 988
    . Yagar then withdrew portions of the
    deposited funds from 47 of those accounts, receiving over
    $20,000 in cash. 
    Id. Although the
    parties agreed that the five
    banks were victims, the Government argued that the account
    holders were also victims. 
    Id. at 971.
    Analyzing § 2B1.1(b)(2),
    the Sixth Circuit rejected the Government’s argument, finding
    that the account holders did not suffer an “actual loss” because
    “they were fully reimbursed for their temporary financial
    losses.” 
    Id. In Icaza,
    the defendants traveled across the country
    stealing from Walgreens 
    stores. 492 F.3d at 968-69
    . The
    district court counted each of the approximately 400 stores that
    were robbed as a “victim” under § 2B1.1(b)(2). 
    Id. at 969.
    On
    appeal, the defendants argued that only the Walgreens
    corporation was a “victim” under USSG § 2B1.1(b)(2). The
    8
    Court of Appeals for the Eighth Circuit agreed, stating that
    “only the Walgreens corporation sustained an actual loss”
    because no individual Walgreens store “ultimately bore the
    pecuniary harm.” 
    Id. This conclusion
    was supported by the fact
    that the restitution order required payments to be made to the
    Walgreens corporation, not to individual stores. 
    Id. at 969.
    Thus, under the Eighth Circuit’s analysis, if an individual does
    not ultimately sustain any pecuniary harm, he cannot be said to
    have suffered an “actual loss.”
    The Court of Appeals for the Fifth Circuit followed the
    logic of Icaza in United States v. Conner, 
    537 F.3d 480
    (5th Cir.
    2008). There, Conner used eBay to resell power tools purchased
    with gift cards that he bought with unauthorized credit accounts.
    
    Id. at 483.
    Because all of the account holders were reimbursed
    by their credit card companies, Conner argued that only the five
    credit card companies should be counted as victims. The district
    court disagreed and imposed a two-point enhancement under §
    2B1.1(b)(2) based on the number of individual account holders,
    on the assumption that at least some of the defrauded
    cardholders had paid their bills before being reimbursed. The
    Fifth Circuit reversed, finding that because the individual
    accounts were all reimbursed, they had not suffered any
    pecuniary harm “that resulted from” the offense. 
    Id. at 489.
    Although the courts of appeals in Yagar, Icaza, and
    Conner held that each individual was not a “victim,” two of
    those courts stated in dicta that an individual who was fully
    reimbursed might qualify as a “victim” under certain
    circumstances. The Yagar court noted that there “may be
    situations in which a person could be considered a ‘victim’
    9
    under the Guidelines even though he or she is ultimately
    
    reimbursed.” 404 F.3d at 971
    . The key factor, according to the
    Sixth Circuit, is whether a potential victim “suffered [an]
    adverse effect as a practical matter from [the defendant’s]
    conduct.” 
    Id. On the
    facts of Yagar, however, “the monetary
    loss [was] short-lived and immediately covered by a third-party”
    such that the individuals whose identities were stolen did not
    suffer any “actual loss” or “pecuniary harm.” 
    Id. Likewise, the
    court in Conner left open the possibility “that with a proper
    evidentiary foundation these types of unreimbursed business
    losses could be considered ‘actual losses’ for the purposes of
    counting 
    ‘victims.’” 537 F.3d at 491
    .
    The Second, Ninth and Eleventh Circuits have deemed
    individual account holders to be “victims” under USSG §
    2B1.1(b)(2). See United States v. Abiodun, 
    536 F.3d 162
    (2d
    Cir. 2008); United States v. Pham, 
    545 F.3d 712
    (9th Cir. 2008);
    United States v. Armstead, - - F.3d - -, No. 06-30550, 
    2008 WL 5398999
    (9th Cir. Dec. 30, 2008); United States v. Lee, 
    427 F.3d 881
    , 894 (11th Cir. 2005). We do not view this as a circuit split,
    however, as these opinions agreed with the principles
    established in Yagar, but found that the facts of each case fell
    within the Yagar carve-out for those who could be considered
    victims, despite ultimately being reimbursed, because they
    suffered some additional harm.
    The Eleventh Circuit held that those who recover
    collateral, or who have their money or property returned, suffer
    a loss under the Guidelines when they are not fully reimbursed.
    United States v. Lee, 
    427 F.3d 881
    , 894 (11th Cir. 2005). Lee
    distinguished Yagar by observing that the Yagar account holders
    10
    were able to receive prompt reimbursement from their banks,
    whereas the creditors in Lee suffered foreclosures or other
    repossession processes to recoup losses, and even then the
    creditors were not fully reimbursed. 
    Id. at 895.
    Lee is also
    distinguishable because restitution was made to the victims by
    the defendants themselves, not by a third party bank or credit
    card company, and then only after time-consuming efforts by the
    victims. See 
    id. at 885-86.
    Similarly, in United States v. Pham, the victims actively
    pursued reimbursement, despite being fully reimbursed. 
    Pham, 545 F.3d at 712
    . In Pham, the defendant stole confidential
    information from fifty or more persons and used it to withdraw
    money from their accounts. The Ninth Circuit found that the
    theft of this personal information and withdrawal of money
    resulted in “reasonably foreseeable pecuniary harm” to those
    account holders, thus causing them to suffer “actual loss” within
    the meaning of the Guidelines. 
    Id. at 716.
    In doing so, the
    Ninth Circuit relied on victim impact statements, which made
    clear that some account holders had to spend several weeks
    seeking reimbursement, and it rejected the argument that a
    victim must suffer additional pecuniary harm other than the
    reimbursed loss. See 
    id. at 718.
    The Court agreed with the
    sentencing judge’s conclusion that because some account
    holders spent time, effort, and money before receiving
    reimbursement, they were victims under § 2B1.1(b)(2).
    The Ninth Circuit recently clarified its interpretation of
    § 2B1.1(b)(2) in United States v. Armstead, - - F.3d - -, 
    2008 WL 5398999
    , finding that it had to analyze the loss calculation
    to determine whether one was a victim. If a person suffered
    11
    pecuniary harm beyond the amount by which he was reimbursed
    (including harm related to time and effort of seeking
    reimbursement), then that amount should be included in the loss
    calculation, and that person would properly be considered a
    victim. 
    Id. at *12.
    The court ultimately found that the
    enhancement for fifty or more victims could not apply because
    only the loss incurred by 16 victims was counted in the loss
    calculation. 
    Id. The Second
    Circuit has established a more expansive test
    than Yagar to determine whether individuals who are ultimately
    reimbursed by their banks or credit card companies can be
    considered “victims” under § 2B1.1(b)(2). See United States v.
    
    Abiodun, 536 F.3d at 168-69
    . Under this test, an individual is
    considered a victim if she suffered: “(1) an adverse effect (2) as
    a result of the defendant’s conduct that (3) can be measured in
    monetary terms.” 
    Id. In Abiodun,
    the defendant fraudulently obtained credit
    reports of more than 250 individuals and opened up new lines of
    credit in their names. The Second Circuit found that even
    though they were ultimately reimbursed, each individual was a
    victim because they “had to spend an appreciable amount of
    time securing reimbursement from their banks or credit card
    companies . . . and this ‘loss of time’ could be measured in
    monetary terms.” 
    Id. at 169.
    It also required that in order to be
    a “victim,” the loss attributed to the person had to be counted in
    the loss calculation. It remanded the case for a determination of
    whether the loss attributed to the alleged victims could be
    counted as loss, or for a recalculation of the actual number of
    victims who suffered a loss under the calculation. The Second
    12
    Circuit also rejected the idea of counting only the creditors who
    absorbed the financial charges, because to do so would “less
    accurately measure the extent of the fraud than a rule that
    calculates the number of individuals adversely affected by the
    scheme.” 
    Id. at 169
    n.6 (internal quotation marks and citation
    omitted).
    We agree that had the Government shown that the
    account holders that Kennedy defrauded spent time or money
    seeking reimbursement, this would be a closer case. Because
    the record is devoid of any such evidence, however, we
    conclude that Ursuline and Zurich were Kennedy’s only victims
    for purposes of § 2B1.1(b)(2).
    C.
    Because we find the Yagar line of cases faithful to the
    text of § 2B1.1 and its Application Notes, we adopt a similar
    interpretation of “victim” under the Guidelines. We recognize,
    however, that this interpretation is hard to reconcile with
    commonsense notions of what it means to be a victim.
    Nevertheless, our task is to adhere to the Guidelines and its
    Application Notes.
    One criticism of our interpretation is that “actual loss”
    and “ultimate pecuniary harm” artificially count “victims” after
    the entire transaction has taken place. A second criticism, as
    explained by Judge Garza in his dissent in Conner, is that
    counting only the corporate entities as “victims” will betray the
    sentencing goals of the Guidelines by providing more lenient
    13
    sentences for more serious crimes. We find these objections
    illusory in the post-Booker sentencing world.
    As for the first criticism, we agree that, as a matter of
    legislative policy, the determination of “actual loss” by
    reference to the end of the transaction ignores the fact that a
    party might suffer harm in the interim between the theft and
    restitution. Determining when to “stop the clock,” however,
    was the Sentencing Commission’s policy decision. The
    Sentencing Commission could have decided to stop the clock
    immediately after Kennedy wrote the checks, but it did not do
    so. Instead, the Commission defined “victim” in such a way that
    requires us to look to the net financial result of the crime rather
    than to take a financial snapshot at the inception of the crime or
    during its commission. Our interpretation is supported by
    Application Note 3(A)(i), which refers to “pecuniary harm that
    resulted from the offense,” and plainly speaks in the past tense.
    Regarding the second objection, we note that the dissent
    in Conner persuasively argued that construing “victim” to mean
    only the credit card companies but not those whose credit was
    stolen, violates the spirit of the 
    Guidelines. 537 F.3d at 494
    (Garza, J., dissenting). In Judge Garza’s view, “by waiting until
    after reimbursement to measure ‘pecuniary harm’ and ‘actual
    loss,’ the majority’s interpretation of the victim enhancement in
    § 2B1.1 runs counter to the fundamental sentencing goal of
    tying the severity of a defendant’s sentence to the seriousness of
    the defendant’s crime.” 
    Id. Judge Garza
    noted that courts
    should not interpret § 2B1.1 to allow a defendant who defrauds
    1,000 individuals who are reimbursed by a single insurer to be
    14
    treated more leniently than one who defrauds 10 uninsured
    persons. 
    Id. Although Judge
    Garza’s view would have tremendous
    force in a mandatory Guidelines regime, we do not share his
    concern in light of the broad sentencing discretion possessed by
    district judges since Booker was decided. It is true that the
    hypothetical he posed yields a lower Guidelines range for the
    criminal who defrauds 1,000 insured individuals than one who
    defrauds 10 uninsured persons, but this in no way requires that
    the more culpable criminal receive a more lenient sentence than
    the less culpable one. Since Booker, district judges have
    substantial discretion to impose sentences anywhere within the
    statutory range, as long as those sentences are reasonable under
    our deferential standard of review for abuse of discretion. We
    expect that district judges will examine the particular facts of
    each case in fashioning a just sentence without getting bogged
    down in formalistic technicalities. Sentencing is not a
    mathematical calculation; it is a human enterprise that requires
    wisdom, judgment, and old-fashioned common sense. To the
    extent the plain language of the Guidelines — including its
    Commentary and Application Notes — would lead to unfair
    results, we repose our confidence in district judges to apply
    fairly and justly the factors set forth in 18 U.S.C. § 3553(a),
    which may require variances from the Guidelines range.
    Applying these principles to Kennedy’s case, if the
    District Court had rejected the Government’s request for a two-
    point enhancement under § 2B1.1(b), Kennedy’s imprisonment
    range would have been 12 to 18 months. Thus, the actual
    sentence imposed by the District Court of 18 months still would
    15
    have been within the advisory Guidelines range. Moreover, the
    District Court was free to sentence Kennedy anywhere below
    the statutory maximum of five years for each of the four mail
    fraud counts, see 18 U.S.C. § 1341, and five years for each of
    the six counts of making a false writing, see 18 U.S.C.
    § 1001(a)(3). To deem essential the two-point enhancement
    under § 2B1.1(b)(2) is to elevate form over substance now that
    the Guidelines are no longer mandatory.
    IV.
    Kennedy next argues that the District Court erred when
    it imposed a two-point enhancement under USSG § 3A1.1(b)(1)
    because Ursuline and Zurich were not “vulnerable victims.”
    Although we agree with Kennedy that the 34 elderly account
    holders from whom she stole did not satisfy the definition of
    “victim” under USSG § 2B1.1(b)(2), this does not mean that
    they are not “vulnerable victims” under USSG § 3A1.1(b)(1).
    We acknowledge this apparent non sequitur because a
    reasonable person would rightly wonder how one can be a
    vulnerable victim without being a victim at all. Here again, we
    note that we are interpreting the Guidelines rather than applying
    logic or common sense. Chapter 2 of the Guidelines is entitled
    “Offense Conduct” and controls the base offense level of the
    crime, whereas Chapter 3, entitled “Adjustments,” contains a list
    of adjustments that increase the number of Guidelines points for
    aggravating factors such as the age of the victim or the use of a
    minor to commit a crime. Because these two chapters serve
    different purposes, the Sentencing Commission was free to
    define “victim” differently in each.
    16
    The vulnerable victim enhancement, which is part of
    Chapter 3, provides that “[i]f the defendant knew or should have
    known that a victim of the offense was a vulnerable victim,
    increase by 2 levels.” USSG § 3A1.1(b)(1). “Vulnerable
    victim” is a person “who is unusually vulnerable due to age,
    physical or mental condition, or who is otherwise particularly
    susceptible to the criminal conduct.” 
    Id. at cmt.
    n.2. We have
    previously held that victims can be particularly vulnerable if
    they are financially insecure, sick, in a state of emergency, or
    otherwise susceptible to the particular kind of criminal conduct
    at issue. United States v. Zats, 
    298 F.3d 182
    , 185 (3d Cir.
    2002). As we stated in Zats, “victim status is not limited to
    those hurt by the offense of conviction, but also includes those
    hurt by relevant conduct outside that offense.” 
    Id. at 187.
    In
    addition, the Application Note to USSG § 3A1.1(b) states, in
    relevant part: “For purposes of subsection (b), ‘vulnerable
    victim’ means a person (A) who is a victim of the offense of
    conviction and any conduct for which the defendant is
    accountable under §1B1.3 (Relevant Conduct) . . . .” USSG §
    3A1.1, cmt. n.2. Section 1B1.3(a) includes the following as
    relevant conduct:
    (1)(A) all acts and omissions committed, aided, abetted,
    counseled, commanded, induced, procured, or willfully
    caused by the defendant; and
    ....
    (3) all harm that resulted from the acts and omissions
    specified in subsections (a)(1) and (a)(2) above, and all
    17
    harm that was the object of such acts and omissions . . .
    .
    USSG § 1B1.3(a).
    In United States v. Cruz, 
    106 F.3d 1134
    (3d Cir. 1997),
    we found that “neither § 3A1.1(b) nor the application note
    explicitly requires that we read ‘victim’ narrowly and that, under
    § 1B1.3, we may look at all the conduct underlying the offense
    of conviction.” 
    Id. at 1137.
    We then applied the vulnerable
    victim enhancement where the defendant sexually assaulted a
    twelve-year-old victim while stealing a car, but pleaded guilty
    only to a carjacking charge. Id; see also United States v.
    Monostra, 
    125 F.3d 183
    , 189 (3d Cir. 1997) (“[T]he drafters of
    the Sentencing Guidelines did not intend to limit the application
    of § 3A1.1(b) to situations in which the vulnerable person was
    the victim of the offense of conviction. Rather, trial courts may
    look to all the conduct underlying an offense, using § 1B1.3 as
    a guide.”) (citation omitted).
    In light of the foregoing, the fact that Ursuline and Zurich
    are the only “victims” under the number-of-victims
    enhancement (USSG § 2B1.1) is immaterial to the question
    whether they are vulnerable victims under § 3A1.1(b). The
    Guidelines make clear that “victims” under § 2B1.1 and §
    3A1.1(b) are separate definitions.
    Because we are not bound by the definition of “victim”
    in § 2B1.1, to determine the applicability of USSG § 3A1.1(b),
    we consider whether:
    18
    (1) the victim was particularly susceptible or
    vulnerable to the criminal conduct; (2) the
    defendant knew or should have known of this
    susceptibility or vulnerability; and (3) this
    vulnerability or susceptibility facilitated the
    defendant’s crime in some manner; that is, there
    was a “nexus between the victim’s vulnerability
    and the crime’s ultimate success.”
    United States v. Iannone, 
    184 F.3d 214
    , 220 (3d Cir. 1999)
    (citation omitted).
    Kennedy does not argue that her victims were not
    particularly susceptible or vulnerable to her criminal conduct.
    Instead, she attempts to distinguish herself from Iannone by
    noting that she was not in any personal contact with the account
    holders and by describing her crime as “office accounting
    manipulations.” In doing so, Kennedy mistakenly equates lack
    of personal contact with ignorance of the account holders’
    vulnerability. In fact, Kennedy was well aware that the account
    holders she defrauded were unable to manage their own finances
    since their incapacity was the very reason for her stewardship of
    their accounts. Nor are we persuaded by Kennedy’s argument
    that the account holders’ inability to handle their own affairs
    merely provided her with the opportunity to commit the crime
    as opposed to facilitating it, as required by the third prong of
    Iannone. Accordingly, the District Court did not err when it
    applied the vulnerable victim enhancement to Kennedy’s
    sentence.
    V.
    19
    Kennedy next objects to the District Court’s two-point
    enhancement under USSG § 3B1.3 for abuse of a position of
    trust. In United States v. Pardo, 
    25 F.3d 1187
    , 1192 (3d Cir.
    1994), we considered three factors in determining whether a
    defendant occupies a position of trust:
    (1) whether the position allows [the] defendant to
    commit a difficult-to-detect wrong; (2) the degree
    of authority which the position vests in the
    defendant vis-à-vis the object of the wrongful act;
    and (3) whether there has been reliance on the
    integrity of the person occupying the position.
    
    Id. These factors
    should be considered to “punish ‘insiders’
    who abuse their positions rather than those who take advantage
    of an available opportunity.” 
    Id. The Probation
    Office noted in Kennedy’s PSR: “[a]s an
    account manager assigned to oversee the finances of a particular
    group of clients; [Kennedy] breached her fiduciary
    responsibilities and used her position to facilitate the
    commission of the offense.” The District Court accepted this
    recommendation and found that Kennedy had “unique access”
    to the accounts of her clients, who were unable to manage their
    own affairs. We have little difficulty concluding that Kennedy
    was an “insider” who took advantage of her access to client
    accounts. Kennedy’s claim that neither Ursuline nor its clients
    placed special reliance upon her is specious because she was
    responsible for managing her clients’ finances. The District
    Court correctly applied the Pardo factors and did not err when
    20
    it applied the sentencing enhancement for abuse of a position of
    trust.
    VI.
    In addition to challenging the three Guidelines
    enhancements, Kennedy claims that the District Court’s 18-
    month sentence was unreasonable because she was entitled to a
    sentence of 12 months and one day in light of her family
    circumstances. In support of this argument, Kennedy claims
    that the District Court was unfaithful to Gall, where the
    Supreme Court rejected a rule that would have required
    “extraordinary circumstances” to justify a sentence outside of
    the Guidelines range. 
    Gall, 128 S. Ct. at 595
    .
    Contrary to Kennedy’s argument, the District Court did
    not believe that extraordinary circumstances were required to
    warrant a variance. In its tentative findings, after noting that
    Kennedy’s family circumstances were unfortunate, the District
    Court stated: “the hardship claimed by Kennedy is similar to that
    experienced by many if not most families of convicted felons,
    and . . . the facts of this case are not so exceptional or outside
    the ‘heartland’ as to warrant departure or variance from the
    guidelines.”
    The District Court’s observations that Kennedy’s case
    was neither out of the ordinary nor dissimilar to that of other
    felons did not violate Gall. The record demonstrates that the
    District Court understood its ability to vary downward and chose
    not to do so after finding that the sentence proposed by Kennedy
    was too lenient. As the Government argues, there is nothing in
    21
    the record to indicate how a sentence of 12 months and one day
    would have met the needs of Kennedy’s family in ways that 18
    months in prison would not. This is especially true in light of
    the 15-month sentence Kennedy served during 2005 and 2006.
    Unfortunately for those family members who depend on
    Kennedy, they will once again be forced to suffer the
    consequences of her criminal conduct.
    In sum, we reject Kennedy’s tacit invitation to hold that
    a below-Guidelines sentence is required in the ordinary or
    typical case. Such a holding would not only be inconsistent with
    Gall, but would severely restrict the discretion afforded to
    sentencing judges pursuant to 18 U.S.C. § 3553(a) in the wake
    of Booker and its progeny.
    VII.
    The District Court did not abuse its discretion when it
    found Kennedy subject to sentencing enhancements for
    “vulnerable victim,” USSG § 3A1.1(b)(1), and abuse of a
    position of trust, USSG § 3B1.3. Nor did the District Court err
    in rejecting Kennedy’s request for a downward variance
    pursuant to 18 U.S.C. § 3553(a). However, we find that the
    District Court committed procedural error when it increased
    Kennedy’s total offense level by two points under USSG
    § 2B1.1(b)(2)(A). Although this procedural error requires that
    the case be remanded to the District Court for resentencing, we
    reiterate our view that the District Court’s technical
    miscalculation does not negate the fact that Kennedy took
    advantage of 34 clients who were unable to manage their own
    affairs. The District Court may consider this fact in analyzing
    22
    the factors set forth in 18 U.S.C. § 3553(a) and is free to impose
    the same sentence, or a different one, as it deems just and
    proper.
    23