Cellular Telephone Co. v. Zoning Board of Adjustment ( 1999 )


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  •                                                                                                                            Opinions of the United
    1999 Decisions                                                                                                             States Court of Appeals
    for the Third Circuit
    11-19-1999
    Cellular Telephone v Zoning Bd. of Ho-Ho-Kus
    Precedential or Non-Precedential:
    Docket 98-6484
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    Recommended Citation
    "Cellular Telephone v Zoning Bd. of Ho-Ho-Kus" (1999). 1999 Decisions. Paper 305.
    http://digitalcommons.law.villanova.edu/thirdcircuit_1999/305
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    Filed November 19, 1999
    UNITED STATES COURT OF APPEALS
    FOR THE THIRD CIRCUIT
    No. 98-6484
    CELLULAR TELEPHONE COMPANY,
    d/b/a AT&T Wireless Services, f/k/a Cellular One;
    NEW YORK SMSA LIMITED PARTNERSHIP
    AND ITS GENERAL PARTNER CELLCO PARTNERSHIP,
    d/b/a Bell Atlantic Nynex Mobile;
    SMART SMR OF NEW YORK, INC.,
    d/b/a Nextel Communications
    v.
    ZONING BOARD OF ADJUSTMENT OF THE
    BOROUGH OF HO-HO-KUS
    New York SMSA Limited Partnership and
    its General Partner Cellco Partnership,
    d/b/a Bell Atlantic Nynex Mobile,
    Appellant
    APPEAL FROM THE
    UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF NEW JERSEY
    (D.C. No. 97-cv-03408)
    District Judge: The Honorable Maryanne Trump Barry
    ARGUED JUNE 18, 1999
    BEFORE: NYGAARD, STAPLETON, and COWEN,
    Circuit Judges.
    (Filed November 19, 1999)
    Thomas F. Campion, Esq.
    Kenneth J. Wilbur, Esq.
    Drinker, Biddle & Shanley
    500 Campus Drive
    Florham Park, NJ 07932-1047
    Alison B. Brotman, Esq. (Argued)
    Bell Atlantic NYNEX Mobile
    180 Washington Valley Road
    Bedminster, NJ 07921
    Attorneys for Appellant
    David L. Rutherford, Esq. (Argued)
    141 Dayton Street
    PO Box 5108
    Ridgewood, NJ 07451
    Attorney for Appellee
    OPINION OF THE COURT
    NYGAARD, Circuit Judge.
    This appeal originates from a decision by the Zoning
    Board of Adjustment of the Borough of Ho-Ho-Kus, New
    Jersey denying an application by three cellular
    communication providers for variances necessary to build a
    wireless communications facility within the Borough. The
    providers claim that the Borough's decision violates section
    704 of the Telecommunications Act of 1996 because: 1) the
    Zoning Board unlawfully considered the quality of existing
    wireless service during the decision process; 2) its decision
    is not supported by substantial evidence; and 3) the
    decision has the effect of prohibiting personal wireless
    services. The providers also claim that the Zoning Board's
    decision violates New Jersey state zoning law. The District
    Court granted summary judgment in favor of the Zoning
    Board on all issues. We will affirm in part and reverse in
    part.
    I. Factual Background
    The parties have stipulated to the following facts, taken
    largely from the District Court's opinion. See Cellular Tel.
    2
    Co. v. Zoning Board, 
    24 F. Supp. 2d 359
     (D. N.J. 1998).
    Two of the providers, Cellular Telephone Company, d/b/a
    AT&T Wireless Services, and Cellco Partnership, d/b/a Bell
    Atlantic Nynex Mobile, are licensed by the Federal
    Communications Commission to provide wireless cellular
    telephone service to the Borough of Ho-Ho-Kus, New
    Jersey. SMART SMR of New York, Inc., d/b/a Nextel
    Communications, is licensed to provide wireless mobile
    radio services. On August 2, 1994, AT&T and the Borough
    entered into a lease for 2,350 square feet of Borough-owned
    property on which AT&T planned to construct a wireless
    telecommunications facility. The facility, as contemplated
    by the lease, would include a wireless communications
    monopole, associated antennae, and related equipment
    shelters, all of which would be surrounded by a security
    fence. Thereafter, Bell Atlantic and Nextel entered into co-
    location agreements with the Borough, authorized by the
    AT&T lease, allowing Bell Atlantic and Nextel to install their
    own antennae on the proposed monopole, and to utilize a
    portion of the accompanying equipment shelters. AT&T,
    Bell Atlantic and Nextel are referred to collectively
    throughout this opinion as the "providers."
    The AT&T lease was contingent upon the company
    acquiring all required zoning variances, special use permits
    and building permits. Although the proposed site is located
    in an R-2 residential zone, it is actually part of two larger
    lots (Lots 3 and 4 in Block 603 of the Borough of Ho-Ho-
    Kus), which contain, among other things, the Department
    of Public Works' salt storage barn and accompanying
    fencing, a motor vehicle fueling area, a public recycling
    center, and open storage for municipal equipment. The lots
    do not contain any residences. Two sides of the leased site
    border public roads, while a third abuts the New Jersey
    Transit railroad line.
    On September 3, 1994, the providers applied to the
    Borough's zoning official for variances necessary to
    construct three buildings, a 125-foot monopole with
    antennae reaching as high as 127 feet, and a six-foot high
    barbed wire fence. The proposed monopole would be a
    cylindrical galvanized steel structure measuring three feet
    in diameter at its base and eighteen inches at its top. The
    3
    monopole would support twenty seven antennae, nine for
    each of the providers, in a 360o array. Maintenance
    personnel would visit the site approximately once a month,
    but it would be otherwise unmanned. The zoning official
    denied the application. The providers then amended their
    application, reducing the number of equipment shelters
    from three to two, changing the layout of all planned
    improvements on the site, and lowering the security fence
    from six to five feet. The zoning official denied the amended
    application as well.
    The providers next brought both their original and
    amended applications before the Zoning Board of
    Adjustment, seeking thirteen variances from the Borough's
    zoning ordinance. On April 24, 1997, after two and a half
    years and forty-four public hearings, the Board voted to
    deny the applications. The Board then memorialized its
    decision in a thirty-six page resolution adopted on June 5,
    1997 (the "Resolution"). The Resolution concluded as
    follows:
    [T]he public interest which will be served by the
    proposed monopole is not substantial, as the quality of
    cellular telephone service already being provided within
    the Borough of Ho-Ho-Kus is adequate . . . . The Board
    [also] finds that the site is inappropriate for that use,
    given its already congested nature, and [the fact that]
    numerous bulk variances are required, including one
    related to the required setback of the structure from
    the property lines. The Board also finds that the
    construction of the monopole will have a substantially
    detrimental impact upon the public good and the
    purpose and intent of the zone plan and ordinance
    based upon a significant detrimental visual impact, the
    construction of such a massive structure on a
    relatively tiny piece of property, and a significant
    decline in real property values. The Board finds that
    . . . the balance must be struck in favor of denying the
    application. The public good being served is not
    compelling. Due to the nature of the structure, no
    conditions can be imposed that would reduce the
    impact, and on balance the negative considerations
    outweigh the benefits to be obtained.
    4
    Resolution: Zoning Board of Adjustment, Borough of Ho-
    Ho-Kus, June 5, 1997 at 35-36, reprinted in Brief for
    Appellant app. at A177-78.
    833On judicial review, the district court granted the
    Borough's motion for summary judgment, finding that the
    Board's denial did not have the effect of prohibiting
    personal wireless services, was supported by substantial
    evidence, and was based on a proper application of state
    zoning laws. The providers appealed. We exercise plenary
    review over the District Court's grant of summary
    judgment. See Doby v. DeCrescenzo, 
    171 F.3d 858
    , 867 (3d
    Cir. 1999).
    II. Discussion
    The providers first claim that the Board's decision has
    the effect of prohibiting personal wireless services in Ho-Ho-
    Kus, and thus violates S 704 of the Telecommunications Act
    of 1996, codified at 47 U.S.C. S 332(c)(7). As part of this
    claim, the providers argue that the Board had no authority
    to consider the quality of existing personal wireless service
    when ruling on their applications. In the alternative, they
    argue that the Ho-Ho-Kus zoning ordinance, though facially
    neutral, effectively prohibits personal wireless services in
    violation of the Telecommunications Act. The providers also
    claim that the Board's denial violates the
    Telecommunications Act because it is not supported by
    substantial evidence. Finally, the providers claim that the
    Board's denial is invalid because it relies on a
    misapplication of applicable state zoning laws.
    A. Local Zoning Authority
    The Telecommunications Act expressly preserves local
    zoning authority over the placement, construction and
    modification of personal wireless service facilities. See 47
    U.S.C. S 332(c)(7)(A). Nevertheless, the statute subjects the
    exercise of local zoning authority1 to six limitations. First,
    _________________________________________________________________
    1. The statute actually preserves the zoning authority of the states,
    local
    governments and instrumentalities thereof. We refer exclusively to "local"
    zoning authority for simplicity's sake only.
    5
    local regulation may not unreasonably discriminate among
    providers of functionally equivalent wireless services. See
    id. S 332(c)(7)(B)(i)(I). Second, local regulation may not
    prohibit or have the effect of prohibiting the provision of
    personal wireless services. See id. S 332(c)(7)(B)(i)(II). Third,
    local regulators must act on placement, construction and
    modification applications within a reasonable period of
    time. See id. S 332(c)(7)(B)(ii). Fourth, all decisions denying
    a request to place, construct or modify a personal wireless
    services facility must be in writing and supported by
    substantial evidence contained in a written record. See id.
    S 332(c)(7)(B)(iii). Fifth, any person adversely affected by
    local regulators' final action on a placement, construction,
    or modification application may seek judicial review in any
    court of competent jurisdiction. See id. S 332(c)(7)(B)(v).
    Finally, the statute substantially limits the authority of
    local officials to regulate personal wireless facilities on the
    basis of the environmental effects of radio frequency
    emissions. See id. S 332(c)(7)(B)(iv).
    In the course of its long deliberations over the
    applications at issue, the Board received testimony and
    other evidence from both the providers and their opponents
    concerning the quality of existing personal wireless services
    in Ho-Ho-Kus. A radio frequency engineer for AT&T testified
    that there were various areas within the Borough where the
    quality of service was very poor, and other areas where the
    odds of actually being able to place or receive a call were so
    low as to render them essentially "no service" areas. See
    Transcript: March 9, 1995 Ho-Ho-Kus Board of Adjustment
    Hearing at 124-26, reprinted in Appellant's Brief app. at
    A438-40. Similarly, a radio frequency engineer for Bell
    Atlantic testified that his company's cellular service in the
    area was marginal at best, and generally unreliable. See
    Transcript: April 13, 1995 Ho-Ho-Kus Board of Adjustment
    Hearing at 109-11, reprinted in Appellant's Brief app. at
    A741-43. A Nextel engineer described his company's mobile
    radio service in the Borough as "almost non-existent." See
    id. at 169, reprinted in Appellant's Brief app. at A801.
    In response, two Ho-Ho-Kus residents presented tape
    recordings they had made of twelve cellular telephone calls
    placed from various locations within the Borough. The
    6
    recordings apparently demonstrated relatively good
    connection and transmission quality with respect to the
    twelve calls recorded, and the Board accepted them as
    competent evidence that existing wireless service as a whole
    was adequate. See Resolution: Zoning Board of Adjustment,
    Borough of Ho-Ho-Kus, June 5, 1997 at 13, reprinted in
    Appellant's Brief app. at A153; see also, Transcript: May
    23, 1996 Ho-Ho-Kus Board of Adjustment Hearing at 59-
    89, reprinted in Appellant's Brief app. at A1907-37.
    The providers challenged the evidentiary value of the tape
    recordings and pointed out that while the residents placed
    twelve calls, AT&T's tests included calls from approximately
    2,500 locations within the borough. Because AT&T
    conducted five such tests, the total data apparently
    included at least 12,500 calls. Underscoring further this
    dramatic difference in the sample size, the providers point
    out that of the residents' twelve calls, only two calls were
    placed from the worst service areas. The residents also
    made the calls in April when few trees had foliage, a
    significant source of interference; they called while
    stationary, again avoiding sources of interference; and all of
    their calls were made on a Saturday when demand was low,
    yet another variable affecting call performance. Finally, the
    residents only recorded the uplink, which is picked up by
    the more sensitive receiver at a cellular facility and
    transmitted to a land-line phone. They did not record the
    more problematic downlink that a cellular phone receives
    from its much less sensitive antenna. Evidence produced
    from the providers' own test calls indicated that most
    suffered from some form of technical difficulty.
    After weighing the conflicting evidence, the Board
    concluded that the quality of existing cellular service within
    the Borough and surrounding area was sufficient, and that
    there was therefore no legitimate need for the proposed
    monopole. See Resolution of the Zoning Board of
    Adjustment, Borough of Ho-Ho-Kus, June 27, 1997 at 25,
    reprinted in Appellant's Brief app. at A165. The providers
    argue, however, that local authorities are barred from
    considering quality of service issues when determining
    whether and where to permit wireless communication
    facilities within their jurisdictions. They contend that the
    7
    comprehensive body of federal law regulating the
    telecommunications industry effectively, if not expressly,
    preempts local authorities from regulating the quality of
    personal wireless services. They further contend that
    because judging the quality of wireless services does not
    concern the physical location and construction of cellular
    facilities, it is not a legitimate exercise of zoning power, but
    rather an unlawful intrusion upon the Federal
    Communications Commission's exclusive regulatory
    authority.
    As an initial matter, we reject the proposition that local
    zoning authorities are wholly barred from considering the
    quality of existing personal wireless service. Obviously, local
    officials must, at a minimum, consider whether wireless
    service currently exists within their jurisdictions if they are
    to determine whether rejecting a proposed wireless
    communications facility would have the effect of prohibiting
    such service. The providers contend, however, that allowing
    local officials to go beyond this threshold consideration,
    and to reject wireless communication facilities based on
    their own evaluation of existing service, would undermine
    the Telecommunications Act's twin goals of encouraging
    rapid deployment of new technologies and providing
    nationwide seamless cellular service to the public.
    Contrary to the providers' arguments, we conclude that
    barring all local quality-of-service considerations could just
    as easily undermine the Telecommunications Act's goals as
    further them. Decisions to grant or deny variances from
    local zoning ordinances generally require local officials to
    balance the interests that will be affected by the decision.
    Indeed, New Jersey law specifically mandates such a
    balancing approach. Obviously, one of the interests affected
    by a decision to grant or deny a variance necessary to
    construct a wireless communications facility is the quality
    of existing wireless services. A finding that existing service
    is relatively poor could tip the scale in favor of granting a
    variance that, absent consideration of current quality,
    might otherwise be denied.
    In so holding, we do not suggest that the discretion of
    local officials is unlimited. The Telecommunications Act
    imposes a number of explicit restrictions on the exercise of
    8
    local zoning authority. For instance, determinations
    concerning the quality of existing service must be based on
    substantial, competent evidence and remain subject to
    judicial review. Additionally, although the
    Telecommunications Act does not divest local officials of
    any authority they may have to consider the quality of
    existing wireless services, neither does it create such
    authority. Efforts to assess existing quality, and to weigh
    the benefits of enhancing it against the possible costs, must
    be authorized by and performed within the parameters of
    governing state and local law.
    Finally, as the Telecommunications Act itself dictates,
    local officials must always ensure that neither their general
    policies nor their individual decisions prohibit or have the
    effect of prohibiting personal wireless services. We interpret
    this mandate to mean more than simply ensuring that
    personal wireless services are available somewhere within
    the relevant jurisdiction, even if they are not available
    throughout. Thus, we conclude, as did the court in Sprint
    Spectrum, L.P. v. Willoth, 
    176 F.3d 630
    , 643 (2d Cir. 1999),
    that local zoning policies and decisions have the effect of
    prohibiting wireless communication services if they result
    in "significant gaps" in the availability of wireless services.
    Building on the Willoth court's analysis, we conclude that
    there is a "gap" in personal wireless services when a remote
    user of those services is unable either to connect with the
    land-based national telephone network, or to maintain a
    connection capable of supporting a reasonably
    uninterrupted communication. See id. at 641-43. We do not
    attempt here to define what constitutes a "significant" gap
    in local wireless services.2 Rather, we will leave it for the
    _________________________________________________________________
    2. There may be any number of factors that a reviewing court may find
    it necessary to consider when determining whether a significant gap
    exists, and we make no attempt to enumerate them here. We think it
    matters a great deal, however, whether the "gap" in service merely covers
    a small residential cul-de-sac or whether it straddles a significant
    commuter highway or commuter railway. Unlike a utility such as
    electrical power, cellular service is used in transit, so a gap that
    covers
    a well-traveled road could affect large numbers of travelers--and the
    people who are trying to communicate with them. Over the course of a
    year, the total disruption caused could be quite significant. Here the
    9
    district court to determine, if necessary, whether there is a
    significant gap in service and, if so, whether there are any
    less intrusive means for closing that gap.
    B. The Effect of the Ho-Ho-Kus Zoning Ordinance
    As previously noted, construction of the proposed
    wireless communications facility at the center of this case
    would require thirteen variances from the Zoning Ordinance
    of the Borough of Ho-Ho-Kus. The Ordinance, for example,
    limits the height of radio and television antennae to 50 feet,
    while the proposed monopole and antennae would be 127
    feet high. The Ordinance also includes a "fall down zone"
    provision that requires the distance between the monopole
    and all adjacent property lines to be at least as far as the
    monopole is high. The proposed monopole, however, would
    stand just 4.25 feet from one adjoining property line and
    26.42 feet from another.
    The providers argue that because wireless
    communication antennae must be located above the tree
    line, a 50-foot height restriction in a locality such as Ho-
    Ho-Kus, where the prevailing tree line is 70 feet, amounts
    to an effective ban on wireless facilities. Similarly, they
    argue that because the fall-down provision limits their
    proposed facility to sites containing a minimum of
    1-1/2 acres in a town where there is virtually no open
    space, it too has a prohibitory effect. These arguments
    fail to address the central issue, however. The
    Telecommunications Act bars local regulation that prohibits
    or has the effect of prohibiting personal wireless services,
    not the facilities that provide those services. Under the right
    conditions, it may be possible to provide an adequate level
    of personal wireless services to a particular community
    solely through facilities located outside that community. We
    _________________________________________________________________
    proposed tower will be installed next to a railway and several roads that
    the cellular companies described as significant commuter routes.
    According to the cellular companies' data, signal strength on Route 17,
    as it passed through Ho-Ho-Kus, fell well below what the companies say
    is acceptable service. We suggest the district court consider such factors
    in determining what constitutes a significant gap in service.
    10
    are not prepared to hold that every community must permit
    wireless communication facilities somewhere within its
    borders regardless of the need for such facilities, nor do the
    facts of this case require us to decide the issue now.
    The issue here is whether the Board's rejection of the
    proposed wireless communication facilities has the effect of
    prohibiting personal wireless services. The providers
    acknowledge that some level of personal wireless service
    currently exists in Ho-Ho-Kus, although the level of service
    provided by each ranges from spotty to unreliable to non-
    existent. For its part, the Board has assessed the quality of
    existing service and determined that the improvements
    offered by the proposed facility are outweighed by its
    negative impact on the community. In assessing overall
    quality, however, the Board never specifically determined
    whether there are significant gaps in the current service.
    Consequently, we will reverse the district court's summary
    judgment on the issue of prohibitory effect.
    While we have held that local officials are not barred from
    considering the quality of existing wireless service and, in
    the first instance at least, whether there are any significant
    gaps in that service, we note that their findings on this
    issue are not reviewed under the substantial evidence
    standard. That standard applies only to decisions denying
    requests for authorization to place, construct or modify
    personal wireless facilities. In contrast, the statutory bar
    against regulatory prohibition is absolute, and does not
    anticipate any deference to local findings. See 47 U.S.C.A.
    S 332(c)(7)(B)(i)(II). Because we believe the communication
    providers have presented evidence that there may be
    significant gaps that only the proposed facility can close, we
    will reverse summary judgment on the issue of prohibitory
    effect.
    C. The Substantial Evidence Challenge
    The Telecommunications Act requires that any decision
    denying a request to place, construct, or modify personal
    wireless service facilities be in writing and supported by
    substantial evidence contained in a written record. See 47
    U.S.C. S 332(c)(7)(B)(iii). Substantial evidence "does not
    11
    mean a large or considerable amount of evidence,`but
    rather such evidence as a reasonable mind might accept as
    adequate to support a conclusion.' " Pierce v. Underwood,
    
    487 U.S. 552
    , 565, 
    108 S. Ct. 2541
    , 2550 (1988) (quoting
    Consolidated Edison Co. v. NLRB, 
    305 U.S. 197
    , 229, 59 S.
    Ct. 206, 217 (1938)); see also Omnipoint Corp. v. Zoning
    Hearing Bd, 
    181 F.3d 403
    , 408 (3d Cir. 1999). A reviewing
    court's task is to determine whether there is substantial
    evidence in the record as a whole to support the challenged
    decision. See Universal Camera Corp. v. NLRB, 
    340 U.S. 474
    , 491, 
    71 S. Ct. 56
     (1951). It has no power either to
    weigh the evidence contained in that record or to substitute
    its own conclusions for those of the fact-finder. See
    Williams, 970 F.2d at 1182. Nevertheless, if the record as a
    whole contains conflicting evidence, the fact-finder must
    adequately explain its reasons for rejecting or discrediting
    competent evidence. See Benton v. Bowen, 
    820 F.2d 85
    , 88
    (3d Cir. 1987).
    In the context of S 332(c)(7)(B)(iii), the decision process
    itself is governed by applicable state and local zoning laws.
    The reviewing court's task is to determine whether the
    decision, as guided by local law, is supported by
    substantial evidence. See Omnipoint Corp., 181 F.3d at 408.
    Under New Jersey law, local zoning officials must weigh the
    positive and negative factors associated with a requested
    zoning variance and determine whether, on balance, those
    factors weigh in favor of granting or rejecting the request.
    Thus, the reviewing court's task is to determine whether
    the findings of local officials concerning the positive and
    negative factors, and their relative weight, is supported by
    substantial evidence.
    The providers do not claim that the record, as a whole,
    lacks substantial evidence to support the Board's decision.
    Rather, they challenge two of the Board's specificfindings
    as being unsupported by substantial evidence. First, they
    challenge the Board's finding that existing personal wireless
    service is adequate, arguing that it is based on incompetent
    evidence. Second, the providers challenge the Board's
    finding that the proposed monopole would have a
    substantial detrimental impact on the value of surrounding
    properties. Again, they argue that the Board's detrimental
    impact finding relies on incompetent evidence.
    12
    During the public hearings held to consider the proposed
    wireless communications facility, the Board heard from
    three experts who testified about the proposed monopole's
    economic impact on surrounding properties. The providers
    presented two experts who testified that the monopole
    would have no detrimental economic impact, while their
    opponents presented one expert who testified to the
    contrary. The providers' experts relied, at least in part, on
    their conclusions that the very visible presence of
    telecommunications towers in other New Jersey
    communities had had no discernable effect on the value of
    nearby upscale homes. These experts reasoned that if the
    visibility of communications towers had no effect on the
    "high-end" homes they had studied, it would not adversely
    effect the value of the more moderately priced homes found
    in Ho-Ho-Kus. The opponent's expert disagreed. Relying on
    a "paired-sales" analysis (i.e., comparing the sale price of a
    home from which a communications tower was visible to
    the sale price of a similar home from which no tower was
    visible) he presented evidence tending to show that the
    proposed monopole would, in fact, adversely impact the
    value of some Ho-Ho-Kus homes.
    After hearing all the evidence, the Board chose to give
    greater credence to the opponents' expert than to the
    providers' experts. The Board explained that it favored the
    opponents' expert in part because the communities studied
    by the providers' experts were not sufficiently similar to Ho-
    Ho-Kus, and in part because the opponents' expert's
    paired-sales methodology was superior to the logical
    extrapolation on which the other experts had relied.
    On appeal, the providers challenge the scientific validity
    of the opposing expert's study. They argue that it included
    too few samples and too many subjective adjustments for
    factors other than the visibility of nearby communication
    towers that may have explained differences in sales price.
    They also note that the paired sales considered by the
    opponents' expert occurred in one of the very same towns
    the providers' expert had studied. When evaluating the
    providers' evidence, the Board concluded that
    dissimilarities between the studied town and Ho-Ho-Kus
    rendered the evidence unreliable. Yet, in concluding that
    13
    the opposing evidence was more reliable, the Board did not
    address the issue of community dissimilarities at all. The
    providers argue that the Board cannot have it both ways,
    and that if the claimed dissimilarities render their evidence
    unreliable, they must render the opposing evidence
    unreliable as well.
    While acknowledging the theoretical possibility that
    dissimilarities between two towns could render a
    comparative study based on one methodology less reliable
    than a study based on another, wholly different
    methodology, we are not certain how that would be true in
    this case. In any event, the Board did not discount the
    providers' evidence solely on the basis of dissimilarities
    between the relevant towns, but also because it found that
    the opposing evidence was based on a more reliable
    methodology. The only issue is whether it was reasonable
    for the Board to do so. We conclude that it was. Moreover,
    our decision does not turn on any single factor that the
    Board may have found weighed against approving the
    proposed facility. The Board considered a number of other
    factors, including the proposed facility's purely aesthetic
    impact on surrounding properties and the adverse effects
    approval would have on the purpose and intent of the
    Borough's zone plan and ordinance. The district court
    ruled, and we agree, that the Board's findings with respect
    to these other negative factors were supported by
    substantial evidence.
    The providers also claim that there is no substantial
    evidence to support the Board's finding that existing
    personal wireless service in the Borough is adequate. As
    discussed in part II-A of this opinion, supra, the providers
    presented the testimony of three separate experts
    concerning the various inadequacies of their respective
    services. Two local residents opposed to the proposed
    facility presented tape recordings of twelve cellular
    telephone calls they made from various locations within the
    Borough. The opponents claimed, and the Board agreed,
    that the tape recordings demonstrated a level of existing
    service "sufficient to properly serve the public good." See
    Resolution at 25, reprinted in Appellant's Brief app. at
    A165. In reaching that conclusion, the Board also relied on
    14
    the providers' admission that there were no "no-service"
    areas3 within the Borough, and only three areas where the
    chances of getting a "no-service light"4 were very high.
    The district court found, as do we, that the tape
    recordings made by non-expert local opponents of the
    proposed facility were too insubstantial to discredit the
    expert testimony presented by the providers. Nevertheless,
    the district court upheld the Board's decision,finding that
    the "plaintiffs' own expert witnesses testified--at best --
    only that there were some gaps in service within the
    Borough, not that service is unavailable." Cellular
    Telephone Company v. Zoning Bd. Of Adjustment, 24 F.
    Supp. 2d 359, 372 (E.D. Pa. 1998). Holding as we do that
    the district court must determine whether those service
    gaps are significant, we cannot agree that the expert
    testimony in this record supports a finding that existing
    wireless service within the Borough is adequate.
    Moreover, our own review of the record indicates that the
    Board either misunderstood or mischaracterized the expert
    testimony on the issue of existing service. During the public
    hearings, the providers' experts rated the quality of existing
    wireless services in the Borough using an industry
    standard scale ranging from one to five. They testified that
    a five represents land-line quality service, meaning
    participants in a cellular telephone call will not hear any
    background static. At level four, there may be some static,
    but the conversation is basically unimpeded. At level three,
    static is constant and can impede conversation to the point
    of making individual words unintelligible. At level two,
    whole sentences are lost and intelligible conversation
    requires constant repetition and clarification. At level one,
    service is essentially non-existent because even though a
    connection may be made, any conversation would be
    unintelligible. See Transcript: April 13, 1996 Ho-Ho-Kus
    _________________________________________________________________
    3. A "no-service" area is an area in which it is not possible to establish
    a cellular connection at any time, under any circumstances.
    4. In contrast to a "no-service" area, a "no-service light" on a cellular
    telephone simply informs the user that she cannot establish a
    connection at that particular time, under the then existing calling
    conditions.
    15
    Board of Adjustment Hearing at 114-115, reprinted in
    Appellant's Brief app. at A750-51.
    Though the voluminous record produced during the
    Borough's 44 public hearings is somewhat difficult to
    parse, the providers' experts appear to have rated existing
    wireless service in Ho-Ho-Kus at level three for installed
    mobile phones (i.e., car phones), and somewhere between
    levels one and two for hand-held portable phones. See id.
    at 116, reprinted in Appellant's Brief app. at A749. Thus, it
    may be factually correct that there are no "no-service" areas
    and only three areas in which cellular service users face a
    high likelihood of getting a "no-service" light. But there is
    also substantial, unrefuted evidence in the record that even
    if a cellular caller is able to make a connection from certain
    locations, any subsequent attempt at conversation will be
    difficult at best, and virtually impossible for users of the
    hand-held portable phones that dominate the market today.
    Thus, based on this record, we conclude that there is no
    substantial evidence to support the Board's conclusion that
    the current level of personal wireless service in Ho-Ho-Kus
    is adequate.
    While the Board considered several factors that weighed
    against approval, the only factor it considered with the
    potential to weigh in favor of approving the proposed facility
    was the adequacy of existing service. In other words, absent
    a finding that existing service was inadequate, or that the
    public would benefit by enhancing that service, any
    negative factor, no matter how slight, would have tipped the
    balance in favor of rejection. Because the Board'sfinding
    that existing service is adequate is not supported by
    substantial evidence, we will reverse the district court's
    summary judgment on this issue.
    D. State Zoning Law
    In New Jersey, the power of zoning boards of adjustment
    to grant variances is prescribed by state statute. See N.J.
    STAT. ANN. S 40:55D-70 (West Supp. 1999). Under that
    statute, a board's power to grant certain variances,
    including a conditional-use variance, from the local zoning
    ordinance is subject to certain limitations. Two are relevant
    16
    here. First, there must be "special reasons" for granting the
    variance. Id. S 40:55D-70(d). Second, the local board may
    not grant a variance without a showing that it "can be
    granted without substantial detriment to the public good
    and will not substantially impair the intent and the
    purpose of the zone plan and zoning ordinance." Id. New
    Jersey's courts refer to these limitations as creating
    "positive" and "negative" criteria that must be satisfied
    before a variance can be granted. See Sica v. Board of
    Adjustment, 
    127 N.J. 152
    , 156, 
    603 A.2d 30
    , 32 (N.J. Sup.
    Ct. 1992). If the proposed use is deemed "inherently
    beneficial," the positive criteria requirement is
    automatically satisfied. Nevertheless, once the positive and
    negative criteria are established, they must still be
    balanced against one another. See id. at 164, 603 A.2d at
    36-37.
    The New Jersey Supreme Court has provided local boards
    with a four step procedure for balancing positive and
    negative criteria. First, the board should identify the public
    interest at stake and determine, in the general scheme of
    public importance, whether or not it is compelling. Second,
    the board should identify the detrimental effects of granting
    the variance and determine whether they are only minimal
    or more severe. Third, the board should reduce any
    detrimental effects, if possible, by imposing reasonable
    conditions on the proposed use. Finally, the board should
    weigh the positive against the negative criteria and
    determine whether, on balance, granting the variance
    would be a substantial detriment to the public good. See id.
    at 165-66, 603 A.2d at 37.
    The providers raise several challenges to the Board's
    balancing of the positive and negative criteria in this case.
    First, they claim that in evaluating the positive criteria, the
    Board erroneously focused on the proposed facility's
    deviations from the relevant conditions imposed by the
    zoning ordinance. In their view, the positive criteria issue
    turns on the particular benefits of placing the facility at the
    proposed site, not on the extent to which it deviates from
    applicable zoning conditions. We disagree.
    In Coventry Square, Inc. v. Westwood Zoning Bd. of
    Adjustment, 
    138 N.J. 285
    , 
    650 A.2d 340
     (1994), the New
    17
    Jersey Supreme Court held that the standard for
    establishing the "positive" criteria required under New
    Jersey zoning law depends on the type of variance at issue.
    Where, as here, a variance is necessary to permit a non-
    conforming conditional use, the applicant need only prove
    that the site continues to be suitable for the proposed use
    despite its failure to comply with one or more conditions.
    See id. at 298-99, 650 A.2d at 346-47. The Coventry court
    explained that:
    [the conditional-use] standard of proof will focus both
    the applicant's and the board's attention on the specific
    deviation from conditions imposed by the ordinance,
    and will permit the board to find special reasons to
    support the variance only if it is persuaded that the
    non-compliance with conditions does not affect the
    suitability of the site for the conditional use.
    Id. at 298-99, 650 A.2d at 346-47. Thus, satisfying the
    positive criteria for a non-conforming conditional use
    appears to turn on its deviation from the applicable
    conditions, not on the benefits of locating it at the proposed
    site. Nevertheless, New Jersey law still required the Board
    to consider the benefits of the proposed facility at the
    balancing stage of its analysis. The record clearly shows
    that the Board did so, and that it found the benefits of
    locating the proposed facility at the proposed site to be
    outweighed by the negative consequences.
    The providers' remaining challenges are essentially
    derivative of the Telecommunications Act claims that we
    have already resolved. First, they claim that the Board
    erroneously dismissed expert testimony that the proposed
    monopole would have no detrimental impact on the value of
    surrounding homes, and thus gave too much weight to the
    negative criteria. We have already held that the Board's
    findings on this issue were supported by substantial
    evidence. Second, they renew their claim that the Board
    had no authority to evaluate the quality of existing wireless
    service, much less determine that it is adequate, and to
    discount the positive criteria accordingly. Again, we have
    already held that the Board was not barred from evaluating
    the quality of existing wireless service, though its discretion
    in that area is subject to limitations. Finally, the providers
    18
    claim that the Board's assessment of existing wireless
    service, and thus the weight given to the positive criteria, is
    erroneous because it improperly dismisses expert
    testimony, and relies instead on incompetent evidence. As
    we have already noted, we agree with the providers on this
    point. Consequently, we must reverse the district court's
    summary judgment on the communication provider's state
    law claim. If, on remand, the Board reaches the balancing
    stage, it must adjust the weight given to the positive criteria
    (i.e., the public benefit of enhancing personal wireless
    services in and around Ho-Ho-Kus) based on a proper
    evaluation of existing service, and in compliance with
    applicable state law.
    III. Conclusions
    In sum, we reverse the district court's summary
    judgment on both the Telecommunications Act and state
    law claims. We affirm its ruling that the Board was not
    barred from considering the quality of existing personal
    wireless service, and that its findings regarding the
    proposed monopole's economic impact on surrounding
    properties was supported by substantial evidence. We also
    conclude that the Board correctly identified the factors
    affecting the positive criteria necessary to approve a
    conditional-use variance under New Jersey law.
    We remand to the district court with instructions that it
    remand for the Board to reconsider the proposed facility in
    compliance with this opinion. In doing so, we note that the
    Telecommunications Act requires the Board to act"within
    a reasonable period of time." 47 U.S.C. S 332(c)(7)(B)(ii). We
    also note that the Board took two-and-a-half years to reach
    a final decision on the providers' original request to build
    the proposed facility. The extensive record developed during
    prior proceedings should significantly streamline the
    process of reconsideration, and any undue delay in
    reaching a decision could justify injunctive relief in favor of
    the providers.
    If, after reconsideration, the Board approves the proposed
    facility, this matter will have reached its final end. If,
    however, the Board rejects the proposed facility for a
    19
    second time, its decision will remain subject to
    nondeferential review under the "effect of prohibiting"
    standard. The district court will then have to determine
    whether there are any significant gaps in existing personal
    wireless services. If significant gaps exist, the court must
    then determine whether the proposed facility willfill those
    gaps. We think it worth noting, however, that the
    Telecommunications Act does not abrogate local zoning
    authority in favor of the commercial desire to offer optimal
    service to all current and potential customers. Hence, if the
    district court ultimately finds significant gaps in existing
    service, the providers still bear the burden of proving that
    the proposed facility is the least intrusive means of filling
    those gaps with a reasonable level of service.
    A True Copy:
    Teste:
    Clerk of the United States Court of Appeals
    for the Third Circuit
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