Welsh & Forbes, Inc. v. Cendant Corp. ( 2000 )


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  •                                                                                                                            Opinions of the United
    2000 Decisions                                                                                                             States Court of Appeals
    for the Third Circuit
    12-13-2000
    In Re: Cendant Corp.
    Precedential or Non-Precedential:
    Docket 00-5198
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    Recommended Citation
    "In Re: Cendant Corp." (2000). 2000 Decisions. Paper 248.
    http://digitalcommons.law.villanova.edu/thirdcircuit_2000/248
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    Filed December 13, 2000
    UNITED STATES COURT OF APPEALS
    FOR THE THIRD CIRCUIT
    No. 00-5198
    In Re: Cendant Corporation PRIDES Litigation
    WELCH & FORBES, INC., an institutional investment
    manager, individually and on behalf of all others similarly
    situated
    v.
    CENDANT CORPORATION; MERRILL LYNCH & CO.;
    CHASE SECURITIES, INC.; HENRY R. SILVERMAN;
    WALTER A. FORBES; COSMO CORIGLIANO
    SANTANDER MERCHANT BANK LIMITED,
    (Pursuant to Rule 12(a), F.R.A.P.)
    Appellant
    Appeal from the United States District Court
    for the District of New Jersey
    (D.C. Civ. No. 98-cv-02819)
    District Judge: Honorable William H. W alls
    Argued
    October 25, 2000
    Before: BECKER, Chief Judge, and MANSMANN and
    FUENTES, Circuit Judges.
    (Filed: December 13, 2000)
    Kathryn A. McDonald, Esquire
    (Argued)
    Jayne S. Robinson, Esquire
    Robinson, Murphy & McDonald
    100 Park Avenue
    New York, NY 10017
    Paul J. Dillon, Esquire
    Bloom, Rubinstein, Karinja & Dillon
    70 South Orange Avenue
    Suite 215
    Livingston, NJ 07039
    Counsel for Appellant
    Michael M. Rosenbaum, Esquire
    (Argued)
    Carl Greenberg, Esquire
    Budd, Larner, Gross, Rosenbaum,
    Greenberg & Sade
    150 John F. Kennedy Parkway
    CN 1000
    Short Hills, NY 07078-0999
    Samuel Kadet, Esq.
    Skadden, Arps, Slate, Meagher
    & Flom
    Four Times Square
    New York, NY 10036
    Counsel for Appellee
    Cendant Corporation
    Roger W. Kirby, Esq.
    Kirby, McInerney & Squire
    830 Third Avenue
    10th Floor
    New York, NY 10022
    Counsel for Appellee
    Welsch & Forbes, Inc.
    2
    OPINION OF THE COURT
    MANSMANN, Circuit Judge.
    Santander Merchant Bank Limited appeals the District
    Court's denial of its Fed. R. Civ. P. 60(b) motion for
    reconsideration of the final judgment that excluded
    Santander from the settlement of the underlying securities
    fraud action brought by investors against Cendant.
    Specifically, Santander claims that the District Court erred
    in failing to apply correctly the standar ds for determining
    "excusable neglect" in denying Santander's pr oof of claim
    which was mailed three days late.
    Cendant counters Santander's appeal on numer ous
    grounds, only one of which is left to us to consider in this
    appeal, the other claims having been resolved against
    Cendant in our opinion in a related case, In re Cendant
    Corporation Prides Litigation, No. 00-5199, slip op. (3d Cir.
    Nov. ___, 2000).1 Cendant's sole remaining counter-
    argument is that the District Court pr operly denied
    Santander the ability to participate in the settlement
    because Santander failed to demonstrate "excusable
    neglect." On the facts before us, we find that the District
    Court's decision in concluding that Santander did not
    demonstrate that excusable neglect caused the delay was
    not consistent with the sound exercise of its discretion. We
    will, therefore, reverse.
    Because related litigation is already the subject of at least
    three published opinions, each exhaustively setting forth
    the procedural and factual background, we will not do so
    here, but instead refer interested parties to these prior
    _________________________________________________________________
    1. In 00-5199, we concluded that the District Court had the power to
    extend the deadlines stipulated in the Settlement and had retained the
    discretion to allow late-filed and late-cur ed claims. Equally applicable
    here (though that case involved Fed. R. Civ. P . 6(b)(2) and this case
    involves Fed. R. Civ. P. 60(b)) is our second conclusion in 00-5199 that
    the appropriate standard under which to evaluate requests to allow tardy
    proofs of claim or requests to cur e is "excusable neglect."
    3
    dispositions.2 We set forth only those facts crucial to a
    resolution of the disputes here.3
    I.
    This appeal is one of several which arise out of the large
    securities fraud class action (Cendant PRIDES litigation)
    involving Cendant and its former officers. In June 1999, the
    District Court approved a $340 million settlement of the
    Cendant PRIDES class action litigation. Under the terms of
    the Stipulation of Agreement of Settlement and
    Compromise (the "Stipulation"), Cendant agreed to
    distribute one Right, with a theoretical value of $11.71, for
    each PRIDES owned as of the close of business on April 15,
    1998. See also In re Cendant Corp. Prides Litig., 
    51 F. Supp. 2d
    at 539-40.4 To collect the Rights each PRIDES owner
    was required to submit a valid proof of claim by June 18,
    1999. Under the terms of the Settlement Hearing Order, a
    settlement administrator, Valley For ge Administrative
    Services, was to verify the proofs of claim. The Rights,
    which are publicly traded, expire on February 14, 2001,
    when, in combination with the current PRIDES, they will be
    exchanged for new PRIDES.
    Class members who wished to participate in the
    settlement were asked to submit a completed pr oof of claim
    form by prepaid first class mail postmarked on or before
    June 18, 1999, addressed to the administrator as set forth
    in the notice. The class notice further provided that proofs
    _________________________________________________________________
    2. In re Cendant Corp. Litig., 182F.R.D. 144 (D.N.J. 1998), In re Cendant
    Corp. Prides Litig., 
    51 F. Supp. 2d
    537 (D.N.J. 199), and In re Cendant
    Corp. Prides Litig., 189 F.R. D. 321 (D.N.J. 1999), provide a full factual
    and procedural history of this litigation.
    3. Bearing in mind the expedited nature of this appeal, for our recitation
    of the pertinent historical facts we have relied heavily upon the
    appellant's brief. These facts are of r ecord, and for the most part, not
    disputed by the parties.
    4. PRIDES are a particular category of Cendant Security. Cendant agreed
    to issue two New Income Prides or two New Gr owth Prides to any person
    who delivered to Cendant three Rights, together with existing Income or
    Growth Prides, respectively, befor e the expiration of the close of
    business
    on February 14, 2001, unless the Prides are amended. 
    Id. 4 of
    claim would be deemed to have been filed when posted,
    if mailed by first class mail or air mail, postage prepaid,
    and addressed in accordance with the instructions given;
    proofs of claim filed otherwise would be deemed to have
    been filed when actually received by the administrator.
    The record in this case shows that on June 16, 1999, two
    days before the mailing deadline, Douglas Pr eston, the
    General Counsel and Chief Compliance Officer of Santander
    Investment Securities, Inc., finalized a pr oof of claim form
    on behalf of appellant Santander Merchant Bank for
    301,400 PRIDES (worth, at the $11.71 settlement value,
    approximately $3.5 million). Preston delivered the proof of
    claim form to his assistant, Iris Figuer oa, for mailing to the
    administrator by postage pre-paid first class mail, certified
    with return receipt requested. Preston saw Figueroa place
    the completed proof of claim form in an envelope, address
    the envelope as provided in the claim for m instructions and
    affix a certified mail sticker to the package. Figueroa
    delivered the envelope to Santander's mail department and
    instructed the mailroom staff to mail the envelope
    immediately by first class certified mail. A member of the
    mailroom staff informed Figuer oa that he would take the
    package to the post office that day, and Figuer oa reported
    back to Preston that the package had been mailed. Thus,
    Santander believed that its proof of claim for m had been
    mailed on June 16, 1999, two days before the deadline.
    Though unknown to Preston at the time, Santander's
    proof of claim languished unattended in the mailroom for a
    week.5 On June 23, 1999, a new outside manager arrived
    to oversee and manage mailroom services. Upon his arrival,
    the manager discovered a large quantity of undelivered
    outgoing mail in the mailroom, including several pieces of
    certified mail, which he processed. The pr oof of claim form
    was apparently among the undelivered mail discovered on
    June 23, 1999, and it was sent out that day. At this time,
    apparently neither Preston nor the legal department knew
    that a mailroom problem had occurr ed or had any
    _________________________________________________________________
    5. Though largely immaterial here, disgruntled mailroom employees may
    have learned of their imminent replacement by an outside vendor and
    purposefully sabotaged usual mailroom functions.
    5
    knowledge or notice that Santander's claim had not been
    mailed on June 16.
    On September 2, 1999, however, Santander r eceived a
    letter from the administrator advising that its claim was
    being denied because it had been "received by [the
    administrator] after deadline for filing." That letter said
    nothing about the claim being mailed or postmarked late.
    Santander was advised by the administrator to write to the
    Clerk of the Court explaining the reason for the delay.
    Thus, when the administrator advised Santander in
    writing that its claim had been rejected as untimely
    because it had been received after June 18, 1999, Preston
    believed that this was an administrative err or on the
    administrator's part and that the error would be corrected
    by the Court. Santander wrote to the Clerk of the Court,
    explaining that the delay in receipt of the proof of claim may
    have been occasioned by use of certified mail and that
    Santander believed it had mailed the proof of claim on time
    and that it had to explain late receipt , not late mailing.
    On October 21, 1999, the District Court issued an
    opinion and order denying Cendant's motion to disallow
    late-filed proofs of claim and granting class plaintiffs' cross-
    motion for enlargement of the time to file or to cure proofs
    of claim. The District Court specifically found that an
    enlargement of the time to file or corr ect proofs of claim
    would not prejudice Cendant. The District Court extended
    the deadline for submitting or curing deficiencies in proofs
    of claim from June 18, 1999 to September 7, 1999,
    required a showing of "excusable neglect" for any delay, and
    directed lead counsel for the class to fur nish the District
    Court with the reasons for delay advanced by r ejected
    claimants. Apparently, Santander did not r eceive notice
    regarding the Court's decision of October 21.
    Despite not having received the notice, Santander wrote
    to the Clerk of the Court, on November 22, 1999, to inquire
    into the status of its claim. That letter reads in pertinent
    part:
    We are writing to request infor mation on the status of
    our claim with regard to the above-r eferenced matter.
    6
    On September 2, 1999, we responded to a letter
    received from Valley Forge Administrative Services, Inc.
    whereby we affirmed that Santander Investment
    Securities Inc., on behalf of Santander Merchant Bank,
    Limited, had met the deadline for submission of its
    Proof of Claim form.
    Therefore, at this time, we would appr eciate receiving
    information on the status of our claim.
    If we do not hear from you within the next 20 days,
    this confirms that our status in the claim has been
    accepted.
    This letter reflected Santander's understanding that it had
    timely filed its claim. Santander did not r eceive any
    response to its November 22 letter. 6
    On January 14, 2000, the District Court denied
    Santander's claim for being late with "insufficient reason for
    delay." After receiving the District Court's decision on
    January 21, 2000, Santander communicated with class
    counsel and the administrator and asked to r eview the file
    with respect to its claim. The administrator faxed a copy of
    the postmarked envelope in which Santander's claim had
    been sent. Thus, Santander learned that its pr oof of claim
    form had been postmarked on June 23, 1999-- one week
    after it had been delivered to the Mailr oom for mailing and
    three business days after the original filing deadline.
    Santander claims that this was the first notice that it had
    that the proof of claim form had not been mailed on June
    16, 1999. Preston thereafter investigated the reason for the
    delay in mailing and learned that its own mailroom
    "problem" caused the delay.
    The District Court's final judgment was enter ed on
    February 23, 2000. On March 16, 2000, thr ee weeks after
    the District Court's entry of final judgment on Santander's
    claim, Santander moved in the District Court that the
    judgment be vacated under Rule 60(b) on the gr ounds of
    "excusable neglect." Santander had only discovered in late
    _________________________________________________________________
    6. Santander's letter was actually docketed with a notation reading "Copy
    to Chambers," and the District Court indicated at later oral argument
    that it was aware of this letter at the time it was received.
    7
    January that the claim had been denied due to late mailing
    rather than late receipt, and had set to work to determine
    the cause of the late mailing and to try to r emedy the
    rather severe situation which it faced, that is, being
    excluded from the settlement. The Rule 60(b) motion cited,
    inter alia, its mailroom sabotage and good faith efforts to
    determine the origins of the delay. The District Court held
    a hearing on March 17, the following day.
    The District Court entered an order on Mar ch 21, 2000
    denying Santander's claim "for the reasons stated at oral
    argument," which had been held on Mar ch 17, 2000.
    II.
    On appeal, Santander challenges the District Court's
    denial of its Rule 60(b) motion to permit it to participate in
    the underlying settlement. Specifically, Santander asserts
    on appeal that in refusing to excuse its thr ee-day delay in
    the mailing of its proof of claim, the District Court failed to
    apply properly the standards for deter mining "excusable
    neglect" outlined in Pioneer Investment Services v.
    Brunswick Assoc. Ltd. Ptrshp, 
    507 U.S. 380
    (1993).7 Had
    the District Court properly applied the law, insists
    Santander, it would have excused the delay and permitted
    Santander to participate in the settlement, based upon the
    following factors, among others: the District Court's finding
    of no prejudice to Cendant; the delay's de minimis length;
    the delay's lack of impact on judicial proceedings;
    Santander's diligent efforts to file on time, its reasonable
    belief that it had done so, and its diligent ef forts to
    follow up on its claim; the erroneous notice fr om the
    Settlement Administrator that the claim had been received
    late, rather than mailed/postmarked late; and Santander's
    unchallenged good faith.
    In response, Cendant maintains that the District Court
    decisions here should be affirmed for several reasons
    _________________________________________________________________
    7. In light of our holding in this case in Santander's favor, we need not
    reach Santander's additional contention that the District Court abused
    its discretion by treating it less favorably than other similarly situated
    class members.
    8
    including that at the time the District Court disallowed the
    claim, the only excuse Santander provided was that
    sometimes certified mail can be delayed in r eaching its
    destination; Santander's "excusable neglect" theory was not
    presented to the District Court at that time, and so should
    now be deemed waived; Santander did not offer the
    requisite "extraordinary circumstances" for Rule 60(b) relief
    and in particular, did not take timely action to investigate
    or explain the reason for its late proof of claim; and the
    mailroom events plaguing Santander were unproved, and
    even if they had been proved, they were Santander's own
    responsibility. In sum, Cendant claims that"Santander
    does no more than attack the District Court's decision as
    inequitable," and asserts that Rule 60(b) r elief must be
    grounded on extraordinary circumstances, and not "merely
    because a movant . . . believes the . . . decision to be
    unfair."
    Our examination requires a two-part analysis: (1) for
    purposes of the Rule 60(b) motion: whether Santander's
    delay in bringing its "mail room sabotage" theory to the
    District Court's attention was excusable; and (2) on the
    "merits:" whether the "mail room sabotage" theory provides
    a valid reason for its late submission of its Proof of Claim.
    The first inquiry regards the District Court's denial of
    Santander's Rule 60(b) motion for reconsideration of the
    final judgment that excluded Santander from the
    Settlement. We review the District Court's denial of the Rule
    60(b) motion for abuse of discretion. In r e: O'Brien Envntl.
    Energy, 
    188 F.3d 116
    , 122 (3d Cir . 1999). We have held as
    to abuse of discretion, generally, that "an abuse of
    discretion arises when the [D]istrict[C]ourt's decision rests
    upon a clearly erroneous finding of fact, an errant
    conclusion of law or an improper application of law to fact."
    Oddi v. Ford Motor Co., 
    2000 WL 1517673
    , at *7 (3d Cir.
    2000) (citation omitted). An abuse of discretion may also
    occur "when no reasonable person would adopt the district
    court's view." 
    Id. Finally, "we
    will not interfere with the
    [D]istrict [C]ourt's exercise of discretion unless there is a
    definite and firm conviction that the court . . . committed
    a clear error of judgment in the conclusion it reached upon
    a weighing of the relevant factors." 
    Id. If we
    conclude, as we
    do, that the District Court's decision was not consistent
    9
    with the sound exercise of its discretion, the second
    question arises: whether "excusable neglect" excuses
    Santander's delay in submitting the proof of claims. This
    involves a review of the matter de novo, applying the law to
    the facts. 
    Id. A. The
    Rule 60(b) Motion
    Our first inquiry is whether Santander's delay in bringing
    its "mail room sabotage" theory to the District Court's
    attention was excusable. We conclude that it is. Preston's
    misunderstanding of the August 27th letter infor ming him
    that the claim had been "received" late was understandable.
    Santander's prompt response to the August 27th letter and
    its initiative in sending another letter in November establish
    that it was not derelict in discovering that its Proof of Claim
    had been postmarked late.
    Fed. R. Civ. P. 60(b) provides, in pertinent part:
    Rule 60. Relief From Judgment or Or der
    * * *
    (b) Mistakes; Inadvertence; Excusable Neglect; Newly
    Discovered Evidence; Fraud, Etc. On motion and upon
    such terms as are just, the court may r elieve a party or
    a party's legal representative fr om a final judgment,
    order, or proceeding for the following reasons: (1)
    mistake, inadvertence, surprise, or excusable neglect
    . . . or (6) any other reason justifying r elief from the
    operation of the judgment. The motion shall be made
    within a reasonable time, and for reasons (1), (2), and
    (3) not more than one year after the judgment, order,
    or proceeding was entered or taken.
    * * *
    (Emphasis supplied).
    In Pioneer Inv. 
    Servs., supra
    , the Supreme Court
    delineated the analysis required for afinding of "excusable
    neglect" (made applicable to Rule 60(b) though Pioneer was
    a bankruptcy case) and held that courts are per mitted,
    where appropriate, to accept late filings even where caused
    by inadvertence, mistake, or carelessness, as well as by
    intervening circumstances beyond a party's control. At the
    10
    outset, the Supreme Court pronounced that the inquiry is
    essentially equitable,8 and necessitates considering a
    situation's totality:
    Because Congress has provided no other guideposts for
    determining what sorts of neglect will be considered
    "excusable," we conclude that the deter mination is at
    bottom an equitable one, taking account of all r elevant
    circumstances surrounding the party's omission.
    
    Id. at 395.
    While "all relevant circumstances" are properly
    considered, the Supreme Court specifically delineated four
    factors:
    These include . . . the danger of prejudice to the
    debtor, the length of the delay and its potential impact
    on judicial proceedings, the reason for the delay,
    including whether it was within the reasonable control
    of the movant, and whether the movant acted in good
    faith.
    
    Id. In the
    wake of Pioneer, we have imposed a duty of
    explanation on District Courts when they conduct
    "excusable neglect" analysis. In Chemetr on Corp. v. Jones,
    
    72 F.3d 341
    (3d Cir. 1995), we addr essed the Bankruptcy
    Rule that permits courts to accept late-filed claims when
    the late-filing was due to "excusable neglect." In Chemetron
    we held that the bankruptcy court's "analysis failed to
    adequately consider the totality of the circumstances
    presented." 
    Id. at 349.
    Specifically, we faulted the court for
    failing "to make additional relevant factualfindings,
    including the danger of prejudice to the debtor , the length
    of the delay and its potential impact on judicial
    proceedings, the reason for the delay, and whether the
    movant acted in good faith." 
    Id. at 350.
    The panel
    _________________________________________________________________
    8. In the culminating argument in its brief, Cendant claims that
    "Santander does no more than attack the District Court's decision as
    inequitable," and asserts that Rule 60(b) r elief must be grounded on
    extraordinary circumstances and not "merely because a movant . . .
    believes the . . . decision to be unfair." Rule 60(b) relief is designed
    to
    prevent such unfairness and precisely requires such an equitable
    inquiry.
    11
    "remand[ed] the issue to the bankruptcy court, with
    directions [to] undertake a more comprehensive and
    thorough determination of whether the totality of the
    circumstances support claimants' defense of``excusable
    neglect.' " Id.; see also O'Brien , 188 F.3d at 127 (faulting a
    district court for not making specific findings as to
    prejudice).
    In our view, the District Court's decision her e suffers
    from the same defects identified in Chemetron and O'Brien.
    On Santander's Rule 60(b) motion, the District Court
    should properly have entertained an analysis of the factors
    constituting "excusable neglect" to deter mine whether
    Santander had met them. To fail to do so is a failure on the
    part of the District Court to properly apply the law to the
    facts of this case and provides grounds for reversal on the
    basis of abuse of discretion. See O'Brien , 188 F.3d at 122
    (abuse of discretion where ruling below founded on error of
    law or misapplication of law to facts). Here, the District
    Court did not apply the Supreme Court's enunciated factors
    for "excusable neglect," even when Santander urged it to do
    so at the oral argument. On March 21, 2000, the District
    Court denied Santander's claim "for the r easons stated at
    oral argument."
    At the Rule 60(b) motion hearing, the District Court
    declined to make a substantive analysis of the Pioneer
    "excusable neglect" factors, and rather , encouraged
    Santander to bring the case here, to the Court of Appeals.
    The District Court expressed impatience with the delay in
    Santander's bringing forth the mailroom debacle theory,
    without considering Santander's good faith or possible
    "excusable neglect" circumstances, stating that Santander
    failed to "get[ ] off its corporate duff to make the claim that
    you make now for excusable neglect." The District Court
    seemed to further abdicate its responsibility to apply the
    "excusable neglect" standard of Rule 60(b) when it
    suggested that the mailroom debacle was not worthy of the
    Court's consideration, particularly since Santander was
    presumed to be a sophisticated litigant not r equiring
    special protection:
    Look, if you have inexperienced people handling a
    million plus account, that's your problem, not mine.
    12
    [and]
    That is not my problem, especially in this type of
    litigation. This is not a case of orphans and widows.
    This is a case of savvy . . . business investors. And if
    you have some incompetent handling your books, that
    is your problem and not the Court's.
    Finally, the District Court concluded that
    I haven't heard anything that has come close to
    occupying the space that would be occupied by a
    determination of excusable neglect . . . .[from the
    attorney].
    I appreciate [the attorney] comes in at the last moment
    .. . . But, from September until now, and particularly
    since the time of the Court's opinion on January 14th,
    we have heard nothing that comes close fr om [the
    attorney] to explain why we are now in March hearing
    this plea, not only to extend time to appeal, but for
    Santander to be excused from judgment. I see nothing
    that would even qualify for excusable neglect under
    any of the motions and therefore they ar e denied.
    In short, we find that the District Court's statements at
    oral argument do not satisfy the explanation r equirements
    we mandated in Chemetron. In addition, we find that in
    misapplying the Pioneer factors, the District Court did not
    act in the sound exercise of its discretion.
    B. Excusable Neglect Factors
    We turn now to the applicable factors we delineated
    above, applying them to the facts not in dispute or
    controverted in the District Court.9
    We find that the length of Santander's delays were
    insignificant as a matter of law. We agr ee with Santander
    that its "delay" in bringing the Rule 60(b) motion was three
    weeks: the period between the time the District Court's
    decision disallowing its claim became final, February 23,
    _________________________________________________________________
    9. We have accepted the uncontroverted affidavits of Preston and
    Figueroa. Cendant does not challenge these except to assert that they
    are unverified.
    13
    and the time it brought its Rule 60(b) motion, March 16.
    Under O'Brien, "the length of the delay is considered in
    absolute terms." O'Brien, 188 F .3d at 130. This delay was
    trivial in light of the one-year outer limit for bringing a Rule
    60(b) motion imposed by the Federal Rules of Civil
    Procedure, and under O'Brien, in which we concluded that
    a two-month delay was insignificant as a matter of law, see
    
    id. Similarly trivial
    was Santander's delay in filing its initial
    Proof of Claim, five days or three business days, as
    Santander prefers to characterize it: the period between the
    original filing date, Friday, June 18, 1999 and the date the
    claim was postmarked, Wednesday, June 23, 1999. We
    agree with Santander that these few days could not have
    had any real impact on the judicial proceedings.
    The reason for the delay here was either unforeseeable
    sabotage by mailroom employees who purposefully misled
    Santander, or even more simply, a mailr oom which did not
    operate as it should have in the ordinary course of business.10
    Though the District Court dismissed this reason as
    "internal to your organization," we have reaffirmed that in
    Pioneer, the Supreme Court "explicitly rejected the
    argument that excusable neglect applies only to those
    situations where the failure to comply is a result of
    circumstances beyond the [claimant's] r easonable control."
    
    O'Brien, 188 F.3d at 125
    .
    There is not any evidence that Santander acted in bad
    faith, either in bringing its Rule 60(b) motion or in filing its
    late claim. On the contrary, there is abundant evidence that
    Santander acted with good faith throughout. Those
    individuals directly responsible for the Santander claim,
    Preston and Figueroa, were far fr om derelict in performing
    _________________________________________________________________
    10. Interestingly, in the course of the settlement litigation, the
    District
    Court did accept as valid both reasons similar to, and even those less
    compelling, than Santander's. For example, in another claimant's case,
    Mellon's delay in filing was excused because a clerk at Mellon who had
    been ill and depressed for months was der elict in his duties. In
    addition,
    two other class members were excused due to mailroom problems: in
    one case mail was handled "contrary to custom," and in the other, there
    were problems in an internal corporate mailroom.
    14
    their duties. Santander's agents took steps to ensur e that
    the proof of claim would be mailed out in a timely fashion,
    and reasonably believed that it had. When err oneously
    notified that the claim had been rejected due to late receipt,
    Santander took whatever steps it could to investigate and to
    mitigate damage to itself. A period ensued during which
    Santander was "shut out" of communications to class
    members, and upon learning very late in the game the true
    reason for the denial, the late mailing, Santander acted
    with reasonable haste to investigate the pr oblem and to
    take available steps toward a remedy.
    Finally, in terms of prejudice to Cendant, the District
    Court found that Cendant would not suffer any prejudice
    when the District Court extended the deadline fr om June
    18 to September 7, 1999, after Santander's claim had been
    mailed and received. The Court found that Cendant would
    not be harmed because the original limits of Cendant's
    financial obligation had not been expanded. Cendant's
    argument that it is now prejudiced because the settlement
    money which might now go to Santander will not be
    "leftover" for Cendant to recoup is without merit.11 In truth,
    since the only "prejudice" Cendant would suffer by being
    forced to pay Santander is the "loss of a windfall," we
    conclude that Cendant will suffer no pr ejudice at all. See
    
    id. at 128.
    III.
    After a careful review of the recor d, we find that the
    District Court's misapplication of the Pioneer factors in
    denying Santander's Rule 60(b) motion to be beyond the
    sound exercise of its discretion. W e further find that any
    neglect by Santander in submitting its Proof of Claim form
    late was "excusable neglect," justifying the allowance of its
    claim to settlement participation. We thus r everse the
    District Court's denial of Santander's claim on the basis of
    _________________________________________________________________
    11. See In re Cendant Corporation Prides Litigation, No. 00-5199, slip op.
    (3d Cir. Nov. ___, 2000) for further discussion of the District Court's
    finding that Cendant would not be prejudiced by a time extension.
    15
    delay and remand solely for inclusion in settlement
    proceedings.
    A True Copy:
    Teste:
    Clerk of the United States Court of Appeals
    for the Third Circuit
    16