Ronald Ross v. Kevin Gilhuly ( 2014 )


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  •                              PRECEDENTIAL
    UNITED STATES COURT OF APPEALS
    FOR THE THIRD CIRCUIT
    _____________
    No. 13-2437
    _____________
    RONALD ROSS,
    Appellant
    v.
    KEVIN GILHULY; CONTINENTAL
    TIRE OF AMERICAS, LLC
    _______________
    On Appeal from the United States District Court
    for the Eastern District of Pennsylvania
    (D.C. No. 2-12-cv-02631)
    District Judge: Honorable Juan R. Sanchez
    _______________
    Argued on April 9, 2014
    Before: AMBRO, JORDAN and ROTH, Circuit Judges.
    (Filed: June 17, 2014)
    _______________
    Wayne A. Ely, Esq.
    Timothy M. Kolman, Esq.
    W. Charles Sipio, Esq. [ARGUED]
    Kolman Ely
    414 Hulmeville Avenue
    Penndel, PA 19047
    Counsel for Appellant
    Madeline S. Baio, Esq. [ARGUED]
    Divya Wallace, Esq.
    Nicolson Law Group
    1400 North Providence Rd.
    Rose Treet Corporate Center II, Suite 4045
    Media, PA 19063
    Counsel for Appellees
    _______________
    OPINION
    _______________
    JORDAN, Circuit Judge.
    Ronald Ross appeals a grant of summary judgment by
    the United States District Court for the Eastern District of
    Pennsylvania to Continental Tire of Americas LLC
    (“Continental”) and Kevin Gilhuly in this Family and
    Medical Leave Act (“FMLA”) action. 29 U.S.C. §2601 et
    seq. Because Ross received all to which he was entitled
    under the FMLA, and suffered no adverse employment
    consequences for doing so, we will affirm.
    2
    I.     BACKGROUND1
    Ross joined Continental, a tire manufacturing company
    headquartered in Fort Mill, South Carolina, as a Car Dealer
    Business Development Manager in February 2008. In 2010,
    he became an Area Dealer Manager (“ADM”) and then, in
    February 2011, an Area District Manager-3 (“ADM3”).2 As
    an ADM3, Ross began reporting directly to Kevin Gilhuly, a
    Regional Manager. Given the new responsibilities of his job
    and the fact that much of his work would put him on the road,
    Ross began working out of his home in Philadelphia,
    independently setting his travel schedule and work priorities.
    Ross’s contact with Gilhuly consisted of biweekly regional
    sales conference calls, during which Gilhuly would review
    Ross’s schedule and recommend changes as needed, and
    regular email and phone contact, with “a minimum of two to
    three [interactions] a week.” (App. at 172 (Ross Dep.).) Ross
    concedes that, during the entire time of his employment with
    Continental, he had no contract of employment and remained
    an “at will” employee. (Id. at 164.)
    During his tenure at Continental, Ross had questions
    regarding “program specifics in terms of qualification
    requirements for the customer,” “[program] calculations,
    [and] the relationships that [he] was developing, attempting to
    develop, with the customers to help them achieve their sales
    figures.” (Id. at 171.) He sought Gilhuly’s “assistance
    1
    In accordance with our standard of review, see infra
    note 9, we set forth the facts in the light most favorable to
    Ross, the non-moving party.
    2
    Ross’s various job titles are as listed in his brief.
    3
    related to strategies, support, open discussion [sic], about how
    to achieve those on a regular basis,” and he testified that
    Gilhuly was generally available to him. (Id.)
    One of the customers for whom Ross was responsible
    was Reliable Tire Company (“Reliable Tire”). Ross testified
    that the Reliable Tire account “required a lot of interaction”
    with Reliable Tire’s owner, Richard Betz, and was a rather
    “large account.” (Id. at 185.) In fact, Reliable Tire provided
    Continental with millions of dollars in revenue in 2011 and
    2012.
    Shortly after Ross took over as ADM in 2010, Gilhuly
    began receiving negative comments from Betz regarding
    Ross’s performance. While it is unclear from the record
    exactly when Betz shared his views about Ross, Gilhuly
    testified that Betz “specifically asked” that Ross be removed
    from the Reliable Tire account (App. at 331 (Gilhuly Dep.)),
    since, according to Betz, Ross “wasn’t providing any value to
    him and … was actually a detriment to his business” (id. at
    350). Betz later testified that he would characterize his
    statements regarding Ross as “comment[s],” not
    “complaint[s],” but he confirmed that he told Gilhuly that
    Ross “doesn’t understand [the] business.” (App. at 372 (Betz
    Dep.).) Betz also testified that he was “upset” with Ross
    because Ross had sent one of Betz’s customers to another tire
    distributor. Betz further acknowledged that he asked that
    Ross be taken off of Reliable Tire’s account.
    According to Gilhuly, his concerns about Ross were
    confirmed when he “witness[ed Ross’s] presentations at some
    of the regional meetings that [Continental] had as a sales
    team.” (App. at 332 (Gilhuly Dep.).) For example, after
    4
    Ross gave a regional presentation in February or March of
    2011, Gilhuly spoke with him regarding some of the data that
    Ross had presented and his presentation skills. Gilhuly also
    was not impressed with Ross’s performance at a meeting to
    which Gilhuly accompanied Ross in June 2011 at Reliable
    Tire.
    Sometime during the summer of 2011, Gilhuly began
    reporting Ross’s performance deficiencies to Gabrielle
    Alexander, who worked in Continental’s Human Resources
    Department (“HR”). As a part of a formal meeting in August
    2011 at which Gilhuly reviewed all of his team members’
    performance levels and potential, Gilhuly told Alexander that
    Ross was “not meeting expectations.”           (App. at 446
    (Performance Chart).) In addition, Gilhuly testified that they
    discussed Ross’s ongoing problems working with Betz and
    his poor performance at both the February/March regional
    presentation and the June Reliable Tire meeting.
    Later, between September 6, 2011, and October 11,
    2011, Gilhuly corresponded with Alexander and Amanda
    Powell, another HR team member, regarding the development
    of a Performance Improvement Plan (“PIP”) for Ross, which
    Gilhuly began drafting.3
    3
    Pursuant to Continental’s Performance Management
    Policy, Section V.D.:
    Persistent unsatisfactory performance as
    evidenced by a “does not meet expectations”
    performance rating is to be documented and a
    Performance Improvement Plan (PIP) prepared
    by the manager and reviewed with the Human
    5
    On September 21, 2011, Gilhuly told Ross “that a PIP
    was in process.” (App. at 461 (Email Within Continental).)
    On the evening of October 11, 2011, when both Gilhuly and
    Ross were visiting Continental’s headquarters as a part of a
    national sales meeting, Gilhuly took Ross aside and informed
    him that they would be meeting with HR the next day to
    review a PIP. Gilhuly suggested that the two of them meet in
    the hotel lobby in the morning, prior to going to the corporate
    office, to discuss the PIP and allow Gilhuly to formally
    provide Ross with his annual review.
    That same evening, Ross prepared a memorandum
    outlining a six-month plan of action that acknowledged his
    deficiencies and listed ways he could improve his
    performance. In the first paragraph, Ross thanked Gilhuly for
    the opportunity to discuss his progress and stated that he was
    Resource Manager for that department prior to
    facilitation to the employee. The PIP will clarify
    for the employee the actions he/she will need to
    take to bring performance to satisfactory levels.
    When satisfactory performance is reached,
    another performance review or written notice
    indicating       other   than    “unsatisfactory”
    performance should be completed. ... An
    employee whose performance continues to
    appear to be “unsatisfactory” should normally be
    removed from the position. The evaluation
    period may be extended with the approval of the
    manager and Human Resources.
    (App. at 465 (Performance Management Policy ).)
    6
    “very confident” that he could meet or exceed “the
    expectations in the areas [he and Gilhuly had] verbally
    discussed in the last 90 days.” (App. at 473 (Ross Memo).)
    At Ross’s annual review the next morning, Gilhuly
    specified areas for improvement, including program
    understanding, analytical skills, call preparation, frequency
    of meetings with key customers, financial analysis,
    communication skills during sales calls, and better
    preparation, all of which were documented on an “Employee
    Dialogue Form.” On that Form, Ross was rated for vision,
    entrepreneurship, execution, drive, learning, and interaction.
    On a scale of 1 to 5 – with 1 being “Minimum Standard not
    Achieved,” 2 being “Developmental Needs,” and 5 being
    “Extraordinary Strengths” – Ross was rated a 1 or 2 nineteen
    times out of a total of thirty-two areas. (App. at 482
    (Employee Dialogue Form).)          His overall performance
    evaluation was “does not meet expectations.” (Id. at 483.)
    After Gilhuly reviewed his concerns with Ross, the
    two met with Powell in Continental’s corporate offices to
    review the PIP. The PIP included a memorandum from
    Gilhuly, entitled “ADM3 Performance,” summarizing areas
    of deficiency and setting forth specific guidelines to address
    the identified problems. The memorandum and Continental’s
    Performance Management Policy reflect that Ross’s
    performance under the PIP was supposed to be evaluated after
    90 days, with the possibility of additional evaluations. In
    fact, the memorandum included with the PIP specified that
    “[f]ailure to meet each one of these guidelines on an ongoing
    basis will result in further disciplinary action up to and
    including termination.” (App. at 193 (Ross Dep.).) While the
    memorandum did say that Ross’s “progress against these
    7
    expectations” would be “discuss[ed]” every “30 days for 90
    days from the day of issuance,” it did not say that the PIP
    would include any written or in-person performance
    evaluations. (Id.) Nor did it specify an end-date, noting that
    Continental would review Ross’s job performance 90 days
    from the PIP’s issuance and then decide “what additional
    actions, if any, will be necessary.” (Id.)
    On November 6, 2011, less than a month after the PIP
    was implemented, Ross forwarded to Gilhuly and Powell a
    letter from his physician to inform them that he had been
    diagnosed with prostate cancer and that further testing and a
    treatment plan would be forthcoming. Gilhuly promptly sent
    an email to Ross saying, “My thoughts and prayers are with
    you in what must be a very difficult time for you and your
    family. Take whatever time you need this week for the
    testing to determine the severity of the diagnosis.” (App. at
    489 (Email Within Continental).)         Despite his illness,
    however, Ross wanted to move forward with his PIP. In late
    November, he and Gilhuly exchanged emails regarding
    Ross’s request for “direct feedback verbal or written [sic]
    regarding [Gilhuly’s] view” of Ross’s progress and whether
    Ross was “on track.” (Id. at 492.) In response, Gilhuly asked
    Ross to schedule a meeting with a customer so that Gilhuly
    could attend and provide feedback.
    On December 5, Alexander sent an email to Ross,
    Gilhuly, Powell, Chris Charity (Gilhuly’s superior), and
    James Sicking (Charity’s superior) confirming that “the
    company would do everything we can to support [Ross]
    during this time.” (Id. at 501.) Alexander further stated that,
    “based on [Ross’s] health and treatment plan[,] the PIP
    timetable may need to be adjusted.” (Id.) Gilhuly answered
    8
    with an email only to Alexander, Powell, Charity and
    Sicking, explaining that he thought Ross had “definitely made
    progress on most of the areas identified in the PIP,” but that
    “there is still work to be done.” (Id.) Specifically, Gilhuly
    made clear that the extension of the PIP would “give [Ross]
    more time to deal with the health issues.” (Id.) Sicking also
    testified that Continental put the PIP on “hold” in order to
    give Ross time to “take care of [his] health,” but that the
    intention was to “resume” the PIP once Ross returned. (App.
    at 293 (Sicking Dep.).)
    Later in December, after receiving a formal
    notification of Ross’s treatment plans, Gilhuly sent an email
    to Sicking and Charity, notifying them that Ross would
    require surgery and asking whether “we should consider
    pushing the PIP timetable by at least 30 days.”4 (App. at 503
    (Email Within Continental).) Gilhuly then forwarded that
    email to Alexander, who agreed that the PIP timetable should
    be extended. Rather than “end” on January 10th – eight days
    before Ross’s surgery date – the PIP was thus extended to
    February 10, 2012.
    Ross, however, did not want the PIP to “hang[] over
    his head” during his recovery. (Id. at 502.) He emailed
    Gilhuly on December 23, 2011, asking that the PIP be
    completed by January 12, 2011. According to Ross, no action
    was taken in response to that request. Ross admitted at his
    deposition that, “[i]n order to successfully complete [the] PIP,
    4
    Ross told Gilhuly by email on December 22, 2011,
    that his prostate surgery was scheduled for January 18, 2012,
    and that he would need to take 4 to 6 weeks of leave for
    recovery.
    9
    as per the policy, ... management would need to determine
    that [Ross’s] performance was meeting their expectations in
    all areas identified in the PIP.” (App. at 208 (Ross Dep.).)
    It is undisputed that Ross requested and was granted
    FMLA leave that began on the date of his surgery, January
    18, 2012, and ended when he returned to work on March 19,
    2012. It is also undisputed that he continued to receive his
    regular compensation and insurance benefits while on leave.
    During the time that Ross was on leave, his PIP remained, as
    Ross testified, “pending.”5 (Id. at 209.) Ross also testified
    that when he finally returned to work on March 19, 2012, the
    status of his PIP was yet “to be determined” but that he
    returned to the same job from which he left. (Id. at 211.)
    On April 12, 2012, almost a month after Ross returned
    from leave, Gilhuly sent him a new memorandum, entitled
    “ADM3 Performance – Addendum to October 12, 2011
    5
    Twice while on leave, February 17 and February 23,
    Ross emailed Gilhuly regarding his PIP status.            On
    February 23, Gilhuly responded, saying that “[t]he PIP cannot
    be changed or addressed until you return to work full time.”
    (App. at 500 (Email Within Continental).) Around that same
    time, Ross and Gilhuly spoke on the phone regarding Ross
    returning to work under a “limited-duty basis.” (App. at 209
    (Ross’s Dep.).) Given that the majority of Ross’s work
    involved driving and visiting customers, which Ross would
    be unable to do, Gilhuly recommended that Ross not return
    until he received medical approval to engage in full-time
    work.
    10
    PIAP” (“Addendum”).6 (App. at 506.) In it, Gilhuly stated
    that he “acknowledg[ed] that progress has been made in
    [Ross’s] job performance since the October 12, 2011 PIAP,”
    but he went on to say, “it is also expected that [Ross] can
    demonstrate that [he] fully understand[s] and can effectively
    communicate to customers all the new 2012 Programs” that
    were introduced while Ross was on leave. (App. at 506.)
    Gilhuly extended the PIP an additional 60 days from the date
    of the Addendum and instructed that he would then “conduct
    a complete review of [Ross’s] job performance, including the
    new requirements laid out in this addendum[,] and determine
    what additional actions, if any, are necessary.” (Id.)
    On May 14, 2012, Ross filed this lawsuit against
    Gilhuly and Continental, alleging interference with his FMLA
    rights and also alleging retaliation. On July 19, 2012, while
    this action was pending, Gilhuly sent Ross a third
    memorandum, entitled “ADM 3 Performance – October 12,
    2011 PIAP and April 12th PIAP Addendum” (the “Final
    Memorandum”) that summarized Ross’s performance since
    the initiation of the PIP. (Id. at 508.) The thrust of the Final
    Memorandum was that Ross was still not meeting
    Continental’s expectations for his position. Citing various
    examples – including email chains between Ross and Gilhuly
    and anecdotes of Ross’s work – Gilhuly explained over
    twelve pages that Ross was not “a ‘good fit’ for a sales role,
    particularly one requiring the business acumen to understand
    and effectively communicate [a] complex program.” (Id. at
    519.)       That same day, Continental terminated Ross’s
    employment in a teleconference with his attorney. The
    6
    “PIAP” stands for Performance Improvement Action
    Plan and is synonymous, in the parties’ usage, with “PIP.”
    11
    decision to terminate Ross was made by Sicking, Gilhuly, and
    Alexander, along with more senior members of Continental.
    Following his firing, Ross amended his complaint to add a
    wrongful-discharge claim.
    On October 17, 2012, the District Court dismissed
    Ross’s wrongful-discharge claim.7 The remaining claims
    were an FMLA interference claim against Gilhuly and FMLA
    retaliation claims against both Gilhuly and Continental.8 On
    summary judgment, the Court resolved those claims in favor
    of Gilhuly and Continental.
    Ross timely appealed.
    7
    Ross does not appeal the dismissal of that claim.
    8
    At Argument, Ross’s counsel asserted that the
    interference claim is against both Gilhuly and Continental
    (Oral Arg. Tr. at 4:20-21), but no fair reading of the
    Complaint can support that assertion. Not only does the
    Complaint list Gilhuly as the target of the interference claim,
    but Ross’s Brief makes clear that that targeting was intended.
    (Appellant’s Br. at 5 (“Appellant established a prima facie
    case for FMLA interference against his supervisor in the court
    below[ and] a causal link that could have led a reasonable fact
    finder to conclude that he was retaliated against for taking
    FMLA leave by Continental and his supervisor.”).) We thus
    reject the effort to amend the Complaint on appeal.
    12
    II.   DISCUSSION9
    The only issue before us on appeal is whether the
    District Court erred in granting summary judgment against
    Ross on his FMLA claims. The FMLA provides, in relevant
    part, that eligible employees are entitled to 12 workweeks of
    leave during any 12-month period due to an employee’s own
    serious health condition. 29 U.S.C. § 2612(a)(1). When an
    employee returns from FMLA leave, the employer must
    restore the employee to the same or equivalent position he
    held, with equivalent benefits and with conditions of
    employment comparable to those he had when he left. 
    Id. § 2614(a).
    In Lichtenstein v. University of Pittsburgh Medical
    Center, we stated that,
    9
    The District Court had jurisdiction under 28 U.S.C.
    § 1331. We exercise jurisdiction pursuant to 28 U.S.C.
    § 1291. We review the District Court’s grant of summary
    judgment de novo and “view inferences to be drawn from the
    underlying facts in the light most favorable to the nonmoving
    party.” Montanez v. Thompson, 
    603 F.3d 243
    , 248 (3d Cir.
    2010). “Summary judgment is appropriate where the [c]ourt
    is satisfied ‘that there is no genuine [dispute] as to any
    material fact and that the moving party is entitled to judgment
    as a matter of law.’” Celotex Corp. v. Catrett, 
    477 U.S. 317
    ,
    330 (1986). A genuine dispute exists only “if the evidence is
    such that a reasonable jury could return a verdict for the
    nonmoving party.” Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 248 (1986).
    13
    [w]hen employees invoke rights granted under
    the FMLA, employers may not “interfere with,
    restrain, or deny the exercise of or attempt to
    exercise” these rights. Nor may employers
    “discharge or in any other manner discriminate
    against any individual for opposing any practice
    made unlawful.”      The former provision is
    generally, if imperfectly, referred to as
    “interference” whereas the latter is often referred
    to as “retaliation.”
    
    691 F.3d 294
    , 301 (3d Cir. 2012) (internal citations omitted).
    We have also held that “an individual supervisor working for
    an employer may be liable as an employer under the FMLA.”
    Haybarger v. Lawrence Cnty. Adult Prob. & Parole, 
    667 F.3d 408
    , 415 (3d Cir. 2012).
    Ross argues that there are genuine issues of material
    fact that bar the District Court’s grant of summary judgment.
    He says that his rights were violated by Gilhuly failing to
    conclude the initial PIP by January 2012, before he was
    expected to start his FMLA leave, and then by Gilhuly adding
    the PIP Addendum upon his return to work. He argues that
    he established a prima facie case of interference by Gilhuly
    and that there exists a causal link that could have led a
    reasonable factfinder to conclude that he was retaliated
    against for taking FMLA leave.
    A.     Interference
    To make a claim of interference under the FMLA, a
    plaintiff must establish:
    14
    (1) he or she was an eligible employee under
    the FMLA; (2) the defendant was an employer
    subject to the FMLA’s requirements; (3) the
    plaintiff was entitled to FMLA leave; (4) the
    plaintiff gave notice to the defendant of his or
    her intention to take FMLA leave; and (5) the
    plaintiff was denied benefits to which he or she
    was entitled under the FMLA.
    Johnson v. Cmty. Coll. of Allegheny Cnty., 
    566 F. Supp. 2d 405
    , 446 (W.D. Pa. 2008); see also Sommer v. The Vanguard
    Grp., 
    461 F.3d 397
    , 399 (3d Cir. 2006) (noting that an
    interference claim requires an employee to show that he was
    not only entitled to FMLA benefits but that he was denied
    those benefits). Under an interference claim, “the employee
    need not show that he was treated differently than others[,
    and] the employer cannot justify its actions by establishing a
    legitimate business purpose for its decision.” 
    Sommer, 461 F.3d at 399
    (3d Cir. 2006) (alteration in original) (internal
    quotation marks omitted). Also, “[b]ecause the FMLA
    [interference claim] is not about discrimination, a McDonnell-
    Douglas burden-shifting analysis is not required.” 
    Id. As noted
    previously, Ross brought his interference
    claim only against Gilhuly. On appeal, there is no dispute
    that Ross met the first, third, and fourth prongs for an
    interference claim, namely that he was an eligible employee
    under FMLA, that he was entitled to FLMA leave, and that he
    gave notice of his intention to take FMLA leave. The parties
    only dispute whether Gilhuly was liable as an “employer”
    under the FMLA (the third prong) and whether Ross showed
    that he had been denied benefits to which he was entitled
    under FMLA (the fifth prong). Because Ross received all of
    15
    the benefits to which he was entitled by taking leave and then
    being reinstated to the same position from which he left, and
    thus cannot satisfy the fifth prong of the interference analysis,
    he fails to make a prima facie showing of interference, and
    we need not address whether Gilhuly was an “employer”
    under the FMLA.
    Although Ross argues that his termination and the
    Addendum to his PIP – actions which were taken after his
    FMLA leave – amount to a denial of FMLA benefits, 10 we
    have made it plain that, for an interference claim to be viable,
    the plaintiff must show that FMLA benefits were actually
    withheld. Callison v. City of Phila., 
    430 F.3d 117
    , 119 (3d
    Cir. 2005) (“In order to assert a claim of deprivation of
    entitlements, the employee only needs to show that he was
    entitled to benefits under the FMLA and that he was denied
    them.”). Ross’s argument that Gilhuly interfered with his
    entitlement to take FMLA leave free from later discrimination
    confuses interference with retaliation and is thus misdirected.
    At bottom, “[a]n interference action is not about
    discrimination[;] it is only about whether the employer
    provided the employee with the entitlements guaranteed by
    the FMLA.” 
    Callison, 430 F.3d at 120
    . Therefore, because
    Ross does not allege that Gilhuly withheld any entitlement
    guaranteed by FMLA, he fails to state a claim for
    interference.11
    10
    Ross does not argue that he was denied
    reinstatement into the position that he left.
    11
    In an April 17, 2014, letter filed pursuant to Rule 28j
    of the Federal Rules of Appellate Procedure, Ross recasts his
    interference claim to assert that he had somehow been
    16
    B.      Retaliation
    To succeed on an FMLA retaliation claim, a plaintiff
    must show that “(1) []he invoked h[is] right to FMLA-
    qualifying leave, (2) []he suffered an adverse employment
    decision, and (3) the adverse action was causally related to
    h[is] invocation of rights.” 
    Lichtenstein, 691 F.3d at 302
    .
    Gilhuly and Continental concede for the purposes of
    this appeal that Ross satisfies the first two elements of an
    FMLA retaliation claim, but they dispute whether Ross
    submitted sufficient evidence to raise a genuine dispute of
    material fact as to whether the Addendum and his termination
    were causally related to the invocation of his FMLA rights.
    Although Ross argues that “it is still somewhat unclear
    whether [this Court] has definitely adopted” the McDonnell
    Douglas framework for an FMLA claim (Appellant’s Br. at
    25), there should not be any such confusion. With respect to
    discouraged from taking FMLA leave. In addition to Ross
    having waived that argument by failing to advance it in
    briefing, see Ethypharm S.A. France v. Abbott Labs., 
    707 F.3d 223
    , 231 n.13 (3d Cir. 2013) (“We have consistently
    held that ‘[a]n issue is waived unless a party raises it in its
    opening brief, and for those purposes a passing reference to
    an issue ... will not suffice to bring that issue before this
    court.’”), the argument has no basis in fact. There is simply
    no evidence that Ross was discouraged from taking FMLA
    leave; on the contrary, Continental and Gilhuly fully
    supported Ross’s need for leave and Ross took more than
    eight weeks of FMLA leave, without any interference or
    discouragement from Continental or Gilhuly.
    17
    retaliation claims based on circumstantial evidence, we have
    stated:
    Because FMLA retaliation claims require proof
    of the employer’s retaliatory intent, courts have
    assessed these claims through the lens of
    employment discrimination law. Accordingly,
    claims based on circumstantial evidence have
    been assessed under the burden-shifting
    framework established in McDonnell Douglas
    Corp. v. Green, 
    411 U.S. 792
    (1973), while
    claims based on direct evidence have been
    assessed under the mixed-motive framework set
    forth in Price Waterhouse v. Hopkins, 
    490 U.S. 228
    , 276–77 (1989) (O’Connor, J., concurring).
    
    Lichtenstein, 691 F.3d at 302
    . While we decided to “leave for
    another day our resolution of whether the FMLA continues to
    allow mixed-motive claims in the wake of Gross [v. FBL
    Financial Services, Inc., 
    557 U.S. 167
    (2009)],” 
    id., Ross does
    not argue that his retaliation claims are mixed-motive
    claims.12 The only question, therefore, is whether Ross is
    able to meet the shifting burdens of McDonnell Douglas.
    12
    In Gross, the Supreme Court held that a mixed-
    motive jury instruction is “never proper in an [Age
    Discrimination in Employment Act of 1967] 
    claim.” 557 U.S. at 170
    . Since the plaintiff in Lichtenstein “readily
    survive[d] summary judgment under the more taxing
    McDonnell Douglas standard,” we did not find it necessary to
    address whether a mixed-motive framework was appropriate
    to apply to an FMLA retaliation 
    claim. 691 F.3d at 302
    .
    18
    Under the McDonnell Douglas framework, a plaintiff
    must first establish a prima facie case of discrimination.
    Keller v. Orix Credit Alliance, Inc., 
    130 F.3d 1101
    , 1108 (3d
    Cir. 1997). If the plaintiff succeeds, the defendant must
    articulate a legitimate, non-discriminatory reason for the
    adverse employment action. 
    Id. The burden
    then shifts back
    to the plaintiff to prove, by a preponderance of the evidence,
    that the articulated reason was a mere pretext for
    discrimination. 
    Id. Even assuming,
    arguendo, that Ross
    established a prima facie case, Continental and Gilhuly have
    submitted a legitimate, non-discriminatory reason for Ross’s
    termination – his demonstrably poor job performance – and
    Ross has not adduced any meaningful evidence to allow a
    reasonable factfinder to find pretext.
    In urging that he has shown pretext, Ross makes two
    primary arguments.       First, he contends that the sole
    motivating factor for the PIP was Betz’s desire that Ross be
    removed from the Reliable Tire account and not Ross’s
    overall poor performance. In other words, at least according
    to Ross, there was no assertion that he was failing to meet the
    primary objectives of his position. But, even if Ross’s
    version of events were accurate, his argument misses the
    point. Assuming that the PIP was originally justified only on
    the basis of Betz’s concerns does not help Ross because
    customer feedback, particularly from an important customer
    who accounts for millions of dollars of revenue, is an
    obviously valid factor in evaluating performance.13 Ross’s
    13
    Moreover, a “plaintiff cannot simply show that the
    employer’s decision was wrong or mistaken” to prove
    pretext; rather, the “plaintiff must demonstrate such
    19
    argument is also flawed because its factual premise is belied
    by the record. Betz’s concerns were not the sole justification
    provided for implementing the PIP or the later Addendum,
    and they were not the sole reason Ross was ultimately
    terminated. He had admitted to his sub-par performance in
    the memorandum he prepared for Gilhuly the evening before
    the PIP was introduced, and his other numerous failures were
    documented in detail and at length in Gilhuly’s Final
    Memorandum.
    Second, Ross contends that pretext is apparent because
    of the temporal proximity between his asking for FMLA
    leave and Continental’s decision to extend the PIP. He
    asserts that because Continental managers did not begin to
    discuss extending the PIP until after being informed of his
    illness and his intent to take leave, any justification
    Continental now puts forward is pretextual. Under our
    precedent, however, “the timing of the alleged retaliatory
    action must be unusually suggestive of retaliatory motive
    before a causal link will be inferred.” Williams v. Phila.
    ‘weaknesses, implausibilities, inconsistencies, incoherences,
    or contradictions in the employer’s proffered legitimate
    reason for its action that a reasonable factfinder could
    rationally find them unworthy of credence, and hence infer
    that the employer did not act for [the asserted] non-
    discriminatory reasons.’” Brewer v. Quaker State Oil Ref.
    Corp., 
    72 F.3d 326
    , 331 (3d Cir. 1995) (alteration in original)
    (quoting Fuentes v. Perskie, 
    32 F.3d 759
    , 765 (3d Cir. 1994)).
    Here, there is no evidence of such weaknesses in the
    explanations proffered by Continental and Gilhuly.
    20
    Hous. Auth. Police Dep’t, 
    380 F.3d 751
    , 760 (3d Cir. 2004)
    (internal quotation marks omitted). Here, there is nothing
    unusually suggestive about the timing of the Addendum or
    Ross’s termination. Rather, it was perfectly sensible for
    Continental to delay the timeline of the PIP to accommodate
    Ross’s FMLA leave. The fact that Ross was placed on the
    original PIP based on documented performance problems
    well before his employer knew he was sick defeats any
    retaliatory inference based on timing.
    Again, the reasons for Ross’s termination, as detailed
    in the Final Memorandum, were deficiencies that had existed
    since before he took his FMLA leave. An employee cannot
    easily establish a causal connection between his protected
    activity and the alleged retaliation when he has received
    significant negative evaluations before engaging in the
    protected activity. See Shaner v. Synthes, 
    204 F.3d 494
    , 504-
    05 (3d. Cir. 2000) (“In short, the record shows that Shaner’s
    performance evaluations contained similar criticisms both
    before and after he made the company aware that he suffered
    from MS and before and after he filed his first EEOC charge.
    Under these circumstances, there is simply no evidence that
    any of these evaluations was causally linked to the filing of
    Shaner’s first EEOC charge or that any of them was
    motivated by discriminatory or retaliatory intent.”). Ross has
    failed to establish a causal link here, and there was no error in
    granting summary judgment.
    III.   CONCLUSION
    For the foregoing reasons, we will affirm the judgment
    of the District Court.
    21