Charlene Dzielak v. Whirlpool Corp ( 2023 )


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  •                                          PRECEDENTIAL
    UNITED STATES COURT OF APPEALS
    FOR THE THIRD CIRCUIT
    _______________
    Nos. 20-2551 & 20-2661
    _______________
    CHARLENE DZIELAK; SHELLEY BAKER; FRANCIS
    ANGELONE; BRIAN MAXWELL; JEFFERY REID; KARI
    PARSONS; CHARLES BEYER; JONATHAN COHEN;
    JENNIFER SCHRAMM; ASPASIA CHRISTY,
    on behalf of themselves and all others similarly situated,
    v.
    WHIRLPOOL CORPORATION;
    SEARS HOLDINGS CORPORATION; HOME DEPOT
    USA INC; FRY’S ELECTRONICS INC.; APPLIANCE
    RECYCLING CENTERS OF AMERICA INC; LOWE’S
    HOME CENTERS, LLC
    Charlene Dzielak; Shelley Baker; Francis Angelone; Brian
    Maxwell; Jeffery Reid; Kari Parsons; Charles Beyer;
    Jonathan Cohen; Jennifer Schramm; Aspasia Christy,
    Appellants in 20-2551
    Whirlpool Corporation,
    Appellant in 20-2661
    _______________
    On Appeal from the United States District Court
    for the District of New Jersey
    (D.C. No. 2:12-cv-00089)
    District Judge: Hon. Kevin C. McNulty
    _______________
    Argued: May 24, 2022
    Before: KRAUSE, BIBAS, and PHIPPS, Circuit Judges.
    (Filed: September 29, 2023)
    _______________
    Neal J. Deckant           [ARGUED]
    BURSOR & FISHER
    1990 N. California Boulevard, Suite 940
    Walnut Creek, CA 94596
    Scott A. Bursor
    BURSOR & FISHER
    701 Brickell Avenue, Suite 1420
    Miami, FL 10019
    Counsel for Appellants/Cross-Appellees
    Antonio Vozzolo
    VOZZOLO LLC
    345 Route 17 S.
    Upper Saddle River, NJ 07548
    Counsel for Appellants
    2
    Louis Chaiten
    James R. Saywell          [ARGUED]
    JONES DAY
    901 Lakeside Avenue
    North Point
    Cleveland, OH 44114
    Counsel for    Appellee/Cross-Appellant    Whirlpool
    Corporation
    David R. Kott
    MCCARTER & ENGLISH
    100 Mulberry Street
    Four Gateway Center, 14th Floor
    Newark, NJ 07102
    Allison R. McLaughlin
    Eric L. Robertson
    WHEELER TRIGG O’DONNELL LLP
    370 17th Street, Suite 4500
    Denver, CO 80202
    Counsel for Appellee/Cross-Appellant Whirlpool
    Corporation and Appellees Sears Holdings
    Corporation, Fry’s Electronics, Inc., and Lowe’s Home
    Centers, LLC
    Galen D. Bellamy
    Michael T. Williams
    WHEELER TRIGG O’DONNELL LLP
    370 17th Street, Suite 4500
    Denver, CO 80202
    Counsel for Appellee/Cross-Appellant Whirlpool
    Corporation, Appellees Sears Holdings Corporation
    and Fry’s Electronics, Inc., and Cross-Appellant
    Lowe’s Home Centers, LLC
    3
    Sidney S. Haskins, II      [ARGUED]
    KING & SPALDING
    1180 Peachtree Street N.E., Suite 1600
    Atlanta, GA 30309
    Lisa B. Geraghty
    STARR GERN DAVISON & RUBIN
    105 Eisenhower Parkway, Suite 401
    Roseland, NJ 07068
    Counsel for Appellee Home Depot USA, Inc.
    __________
    OPINION OF THE COURT
    __________
    PHIPPS, Circuit Judge.
    From its inception in 1992, the Energy Star Program has set
    energy efficiency standards for various categories of products
    and permitted approved products to bear the Energy Star logo.
    Three models of top-loading clothes washers were approved to
    display that logo, and they did so from their entry into the
    market in April 2009 until their discontinuation in December
    2010. But under one method of measurement, those machines
    did not meet the Program’s energy- and water-efficiency
    standards. Although those clothes washers did satisfy the
    Program’s standards under another measurement technique,
    which the Program previously endorsed, Program guidance
    from July 2010 disapproved of that method. Still, those models
    were permitted to display the Energy Star logo until February
    2011.
    4
    In January 2012, consumers in several states who had
    purchased those models commenced this suit as a putative class
    action in the District Court against the manufacturer of the
    clothes washers and retailers that sold those machines.
    Plaintiffs brought several claims, including counts for breach
    of express warranty and for violations of state consumer-
    protection statutes. All of the claims related to the allegedly
    wrongful display of the Energy Star logo on the three models
    that did not meet Energy Star standards under the July 2010
    Program guidance. The District Court certified a class action
    against the manufacturer, but it declined to certify a class for
    the claims against the retailers. At summary judgment, the
    District Court rejected all remaining claims by the class and by
    the named plaintiffs, including the express-warranty and
    consumer-protection claims.
    Plaintiffs appealed to dispute two components of the
    District Court’s summary-judgment ruling. They now argue,
    first, that the District Court erred in denying their claims for
    breach of express warranty. And second, they challenge the
    District Court’s judgment rejecting their statutory consumer-
    protection claims.
    The manufacturer cross-appealed to contest class
    certification, but it conditioned that cross-appeal on plaintiffs’
    successful appeal of their class claims.
    On de novo review, there is no genuine dispute of material
    fact, and the manufacturer and the retailers are entitled to
    judgment as a matter of law on the appealed issues. That
    conclusion obviates the need to address the manufacturer’s
    cross-appeal, so we will affirm the judgment of the District
    Court.
    5
    I.    BACKGROUND
    A. The Origins of the Energy Star Program and
    Its Applicability to Clothes Washers
    1. Energy Star Standards and Testing
    The United States Environmental Protection Agency
    developed the Energy Star Program in response to the 1990
    Amendments to the Clean Air Act. That legislation provided
    further direction for a previously authorized research and
    development program1 by requiring the EPA to “conduct a
    basic engineering research and technology program to develop,
    evaluate, and demonstrate nonregulatory strategies and
    technologies for air pollution prevention.” Pub. L. No. 101-
    549, tit. IX, sec. 901(c), § 103(g), 
    104 Stat. 2399
    , 2703
    (Nov. 15, 1990) (codified at 
    42 U.S.C. § 7403
    (g)). As part of
    its response to that mandate, the EPA introduced the Energy
    Star Program in 1992 “as a voluntary labeling program
    designed to promote – and allow consumers to identify –
    1
    In amending the Clean Air Act of 1963, 
    Pub. L. No. 88-206, 77
     Stat. 392 (Dec. 17, 1963), through the Air Quality Act of
    1967, Congress directed the Secretary of the Department of
    Health, Education, and Welfare to “establish a national
    research and development program for the prevention and
    control of air pollution.” 
    Pub. L. No. 90-148, sec. 2
    , § 103(a),
    
    81 Stat. 485
    , 486 (Nov. 21, 1967). And with the creation of the
    EPA in 1970, the Administrator of the EPA assumed
    responsibility for implementing that research and development
    program. See Reorganization Plan No. 3 of 1970, § 2(a)(3),
    
    84 Stat. 2086
    , 2087, 2089 (July 9, 1970); Reorganization Plan
    No. 3 of 1970, 
    35 Fed. Reg. 15,623
    , 15,624 (Oct. 6, 1970); see
    also 42 U.S.C. § 1857b(a) (1970) (“The Administrator shall
    establish a national research and development program for the
    prevention and control of air pollution . . .” (emphasis added)
    (current version codified at 
    42 U.S.C. § 7403
    (a)).
    6
    energy-efficient computers and monitors.”              Gov’t
    Accountability Off., Energy Star Program 1, 3 (2010).2
    The Energy Star Program expanded over time to cover
    additional categories of products. In 1996, the EPA entered a
    Memorandum of Cooperation with the United States
    Department of Energy (‘DOE’) for overseeing the Energy Star
    Program with respect to eight product categories, including
    clothes washers.3 With the benefit of its experience in
    developing methods for measuring the energy efficiency of
    clothes washers for another program,4 DOE in 1997 announced
    an updated testing method, referred to as the ‘J1 Test
    Procedure,’ for measuring the two standards the Energy Star
    2
    See also 
    74 Fed. Reg. 25,732
    , 25,733 (May 29, 2009) (“EPA
    introduced ENERGY STAR in 1992 to label energy efficient
    computers.”); S. Hrg. 110-1095, The Implications of the
    Supreme Court’s Decision Regarding EPA’s Authorities with
    Respect to Greenhouse Gases Under the Clean Air Act:
    Hearing Before the S. Comm. on Env’t & Pub. Works,
    110th Cong. 24 (Apr. 24, 2007) (statement of Stephen L.
    Johnson, Administrator, Env’t Prot. Agency).
    3
    See Dep’t of Energy & Env’t Prot. Agency, Memorandum of
    Cooperation on Energy Efficient, Environmentally Beneficial
    Buildings (1996) (included as exhibit to Global Climate
    Change: Joint Hearing Before the Subcomm. on Energy Rsch.,
    Dev., Prod. and Regul. of the S. Comm. on Energy and Nat.
    Res. and Subcomm. on Nat’l Econ. Growth, Nat. Res., and
    Regul. Affs. of the H. Comm. on Gov’t Reform, 106th Cong.
    64–66 (1999)); see also S. Hrg. 110-1095, supra, at 24; U.S.
    Dep’t of Energy, Off. of Inspector Gen., Audit Report: The
    Department’s Management of the ENERGY STAR Program 1
    (Oct. 14, 2009).
    4
    See Energy Conservation Program for Consumer Products:
    Clothes Washer Energy Conservation Standards, 
    66 Fed. Reg. 3314
    , 3316–17 (Jan. 12, 2001) (“Federal test procedures for
    clothes washers were first established in 1977.”).
    7
    Program used to assess the energy- and water-efficiency of
    clothes washers: the Modified Energy Factor and the Water
    Factor.5 The J1 Test Procedure went into effect in 2004.6
    With the Energy Star Program’s expansion, it received
    formal recognition and greater definition in statute. The
    Energy Policy Act of 2005 preserved Energy Star’s character
    as a voluntary labeling program for energy-efficient products:
    There is established within the Department of
    Energy and the Environmental Protection
    Agency a voluntary program to identify and
    promote energy-efficient products and buildings
    in order to reduce energy consumption, improve
    energy security, and reduce pollution through
    voluntary labeling of, or other forms of
    communication about, products and buildings
    that meet the highest energy conservation
    standards.
    5
    See Energy Conservation Program for Consumer Products:
    Test Procedure for Clothes Washers and Reporting
    Requirements for Clothes Washers, Clothes Dryers, and
    Dishwashers, 
    62 Fed. Reg. 45,484
    , 45,508 (Aug. 27, 1997); see
    also 10 C.F.R. pt. 430, subpt. B, app. J1, §§ 4.2.3, 4.4 (2004)
    (defining “modified energy factor” and “water consumption
    factor”).
    6
    See 10 C.F.R. pt. 430, subpt. B, app. J1 (2004) (“The
    provisions of this appendix J1 shall apply to products
    manufactured beginning January 1, 2004.”); Energy
    Conservation Program for Consumer Products: Test Procedure
    for Clothes Washers, 
    68 Fed. Reg. 62,198
    , 62,198 (Oct. 31,
    2003) (announcing a direct final rule for amendments to the J1
    Test Procedure to take effect on January 1, 2004, along with
    the new standards).
    8
    
    Pub. L. No. 109-58, sec. 131
    , § 324A(a), 
    119 Stat. 594
    , 620
    (Aug. 8, 2005) (codified at 42 U.S.C. § 6294a(a)). The Act
    also identified the responsibilities that accompanied the
    Program’s administration. Those duties, which were divided
    as agreed between the EPA and DOE, see id. § 6294a(b),
    included working to enhance public awareness of the Energy
    Star label, see id. § 6294a(c)(2), preserving the integrity of the
    label, see id. § 6294a(c)(3), and “promot[ing] Energy Star
    compliant technologies as the preferred technologies in the
    marketplace for . . . achieving energy efficiency [and] reducing
    pollution,” id. § 6294a(c)(1).
    Several provisions of the Energy Policy Act also accounted
    for anticipated innovation in energy-efficient technologies.
    Congress required the agencies to “regularly update Energy
    Star product criteria for product categories,” id. § 6294a(c)(4),
    which required an explanation of the changes, see id.
    § 6294a(c)(6), the solicitation of comments from interested
    parties, see id. § 6294a(c)(5), as well as an agency response to
    those comments, see id. § 6294a(c)(6). And, unless specified
    otherwise by one of the agencies, 270 days’ notice was
    required before a “new or a significant revision to a product
    category, specification, or criterion” could take effect. Id.
    § 6294a(c)(7).
    The Energy Policy Act further directed DOE to issue new
    qualifying levels for clothes washers to take effect in 2009. See
    id. § 6294a(d). DOE did so, and between 2009 and 2011, the
    Energy Star Program required a Modified Energy Factor of at
    least 1.80 and a Water Factor of no more than 7.50. See Energy
    Conservation Program: Energy Conservation Standards for
    Residential Clothes Washers, 
    77 Fed. Reg. 32,308
    , 32,332–33
    tbl. IV-5 (May 31, 2012) (describing historical Energy Star
    standards for top-loading clothes washers). By comparison,
    regulations at the time for standard clothes washers
    manufactured on or after January 1, 2007, required a Modified
    Energy Factor of at least 1.26 – considerably less than the
    Energy Star standard. See 
    10 C.F.R. § 430.32
    (g)(3) (2007).
    9
    And those regulations did not impose a Water Factor
    requirement on standard clothes washers. See id.7
    2. The Energy Star Logo and Its
    Registration as a Certification Mark
    Product labeling is a key component of the Energy Star
    Program. In the 1990s, the EPA had developed logos for
    manufacturers to identify their qualifying products as Energy
    Star certified. See ENERGY, Reg. No. 2074946 (filed Apr. 12,
    1995, registered July 1, 1997). And in 2008, the EPA
    introduced the modern version of the Energy Star logo, which
    “consist[ed] of a cyan blue box with white writing and trim
    containing the word energy and a star below a curved line, with
    the words ‘ENERGY STAR’ in white in a small cyan box
    below the design.” ENERGY ENERGY STAR, Reg.
    No. 3569551, Application at 1 (June 11, 2008) (hereinafter
    ‘2008 Energy Star Application’). The logo had the following
    appearance:
    
    Id.
    The EPA applied to register that version of the Energy Star
    logo as a certification mark with the United States Patent and
    Trademark Office.8 In its application, the EPA included a
    7
    Congress codified the Modified Energy Factor requirement
    in statute for clothes washers manufactured on or after
    January 1, 2011, and it added a Water Factor requirement of no
    more than 9.50. See 
    42 U.S.C. § 6295
    (g)(9)(A) (2007).
    8
    See 
    15 U.S.C. § 1127
     (defining “certification mark,” in
    relevant part, as “any word, name, symbol, or device, or any
    10
    certification statement that explained that the logo would be
    “used by authorized persons” to certify “that the items are more
    energy efficient than most items sold in the same [category].”
    2008 Energy Star Application at 1. And the EPA included with
    its application “a copy of the standards that determine whether
    others may use the certification mark on their goods,” as well
    as a statement that it “exercise[d] legitimate control over the
    use of the mark.” 
    37 C.F.R. § 2.45
    (a) (2007). The EPA’s
    submitted standards incorporated by reference the Energy Star
    Program’s Modified Energy Factor and Water Factor
    benchmarks, which, at the time, were measured according to
    the J1 Test Procedure. 2008 Energy Star Application at 1.
    On February 3, 2009, the Patent and Trademark Office
    granted the EPA’s application and registered the Energy Star
    mark for a ten-year period. 2008 Energy Star Application at 1;
    see generally 
    15 U.S.C. § 1058
    (a) (providing a ten-year
    duration for registered marks).9 As an owner of a certification
    mark, the EPA could allow others to use the mark to indicate
    characteristics of their products, such as their “origin, material,
    mode of manufacture, [or] quality.” 
    15 U.S.C. § 1127
    ; see
    generally Terry E. Holtzman, Tips From the Trademark
    combination thereof – (1) used by a person other than its
    owner, or (2) which its owner has a bona fide intention to
    permit a person other than the owner to use in commerce and
    files an application to register on the principal register
    established by this chapter, to certify regional or other origin,
    material, mode of manufacture, quality, accuracy, or other
    characteristics of such person’s goods or services or that the
    work . . . .”).
    9
    Registration of a certification mark entitles the registrant to
    the protections that registered trademarks receive. See
    
    15 U.S.C. § 1054
    ; see also Int’l Info. Sys. Sec. Certification
    Consortium, Inc. v. Sec. Univ., LLC, 
    823 F.3d 153
    , 159–60 (2d
    Cir. 2016); Am. Bd. of Psychiatry & Neurology, Inc. v.
    Johnson-Powell, 
    129 F.3d 1
    , 3 (1st Cir. 1997).
    11
    Examining Operation: Certification Marks: An Overview,
    
    81 Trademark Rep. 180
    , 183 (1991) (“[A] license agreement is
    essential to the function of a certification mark.”); cf. 
    15 U.S.C. § 1064
    (5)(D) (allowing a petition to cancel a certification mark
    if the registered owner “discriminately refuses to certify”
    qualifying goods or services).
    To control the use of the Energy Star logo on clothes
    washers, DOE, as part of its cooperation with the EPA, entered
    partnership agreements with manufacturers seeking to enroll
    their machines in the Program.10 Under the model partnership
    agreement effective March 7, 2008, manufacturers had to
    conduct in-house testing of their own clothes washers
    according to the J1 Test Procedure for those machines to
    qualify for the Program.11 If, after self-testing, a machine
    satisfied the Program’s Modified Energy Factor and Water
    Factor standards, DOE would authorize the manufacturer to
    display the Energy Star logo on that model and would share
    additional Program resources, such as marketing materials.12
    Still, as the owner of the certification mark, the EPA had
    “an affirmative obligation . . . to monitor the activities of those
    who use the mark.” Midwest Plastic Fabricators, Inc. v.
    Underwriters Labs. Inc., 
    906 F.2d 1568
    , 1572 (Fed. Cir.
    10
    See ENERGY STAR Program Requirements and Criteria for
    Clothes Washers 4 (Mar. 7, 2008); see also U.S. Dep’t of
    Energy, Off. of Inspector Gen., Audit Report: The
    Department’s Management of the ENERGY STAR Program 1
    (Oct. 14, 2009) (explaining that under the 1996 Memorandum
    of Cooperation, DOE assumed responsibility for ensuring the
    proper use of the Energy Star logo on clothes washers).
    11
    See ENERGY STAR Program Requirements and Criteria for
    Clothes Washers 4.
    12
    Gov’t Accountability Off., Energy Star Program 4 (2010).
    12
    1990).13 And despite allowing manufacturers to test their own
    machines, DOE retained discretion to “conduct tests on
    products that are referred to as ENERGY STAR qualified.”
    ENERGY STAR Program Requirements and Criteria for
    Clothes Washers 1 (Mar. 7, 2008).
    3. The Announced End of the Self-
    Testing Era and the Launch of a Pilot
    Program for Independent Verification
    On September 30, 2009, the EPA and DOE decided to exert
    greater control over the use of the Energy Star logo. Through
    a Memorandum of Understanding, which superseded the 1996
    Memorandum of Cooperation, they announced that “[a]ll
    products will be required to be tested in an accredited
    laboratory and qualifying product information be submitted to
    the government before the product can be qualified as
    ENERGY STAR.” Dep’t of Energy & Env’t Prot. Agency,
    Memorandum of Understanding on Improving the Energy
    Efficiency of Products and Buildings 5 (Sept. 30, 2009).14
    13
    See also U.S. Patent & Trademark Off., Trademark Manual
    of Examining Procedure § 1306.01(a), at 1300–37 (5th ed.
    Sept. 2007) (“The owner of a certification mark does not
    produce the goods or perform the services in connection with
    which the mark is used, and thus does not control their nature
    and quality. . . . What the owner of the certification make does
    control is use of the mark by others on their goods or services.
    This control consists of taking steps to ensure that the mark is
    applied only to goods or services that contain the
    characteristics or meet the requirements that the certifier/owner
    has established or adopted for the certification.”); accord U.S.
    Patent & Trademark Off., Trademark Manual of Examining
    Procedure § 1306.01(a), at 1300–39 (8th ed. Oct. 2011).
    14
    See also Gov’t Accountability Off., ENERGY STAR:
    Providing Opportunities for Additional Review of EPA’s
    Decisions Could Strengthen the Program 7 (Sept. 2011)
    13
    That announcement of independent-laboratory testing did
    not provide a precise end date for the era of manufacturer self-
    testing. But in August 2010, DOE launched a pilot program
    “to verify the energy efficiency and water-use characteristics
    of selected ENERGY STAR products through laboratory
    testing.” Dep’t of Energy, ENERGY STAR Appliance
    Verification Testing – Pilot Program Summary Report 1
    (Feb 3, 2012). Under that pilot program, DOE would select
    Energy Star-designated products for testing at independent
    laboratories. See Dep’t of Energy, FAQ for: ENERGY STAR
    Verification Testing Pilot Program 1 (Dec. 2010).
    The pilot program had two stages of verification testing. At
    Stage I, DOE would spot check a single unit of an Energy Star
    product at an independent laboratory. If the product’s
    performance was within five percent of the relevant
    specification for the Energy Star Program, DOE would take no
    further action. See id. at 3. Products that failed at Stage I could
    proceed, at the manufacturer’s election, to Stage II, which
    involved independent testing of between four and eight units
    to confirm whether they met Energy Star standards. See id. at
    4. If a model also failed Stage II testing, DOE would refer the
    matter to the EPA for “appropriate action,” which could
    include formal disqualification of the model from the Energy
    Star Program. App. 1000 ¶¶ 70–71 (Pls.’ Statement of
    Additional Material Facts).
    (“Before the MOU, the program generally relied on a self-
    certification process for manufacturers to qualify products for
    the Energy Star label. Under the MOU, all products are now
    required to be tested in an accredited laboratory, and the results
    submitted to EPA before the products can be qualified for the
    Energy Star label.”).
    14
    B. Whirlpool’s Enrollment of Maytag-Branded
    Clothes Washers in the Energy Star Program
    Whirlpool, a Delaware corporation with a principal place
    of business in Benton Harbor, Michigan, is one of the world’s
    largest manufacturers of home appliances. In 2006, it acquired
    Maytag Corporation, another appliance manufacturer.
    Afterwards, Whirlpool continued production of clothes
    washers and other products under the Maytag brand. In
    recognition of consumer willingness to pay premiums for
    Energy Star-labeled appliances, Whirlpool also sought to have
    some of its Maytag-branded clothes washers qualify for the
    Energy Star Program. But Whirlpool identified an ambiguity
    in the J1 Test Procedure as applied to some models of Maytag-
    branded top-loading clothes washers.
    That procedure required measuring the capacity of a top-
    loading clothes washer by sealing its “clothes container” with
    a plastic sheet and filling it with “water to its uppermost edge.”
    10 C.F.R. pt. 430, subpt. B, app. J1, §§ 3.1.2, 3.1.4 (2004).
    Certain top-loading Maytag-branded clothes washers,
    however, had four different fill levels:
    
    15 App. 938
     ¶ 165 (Pls.’ Resp. to Defs.’ Statement of Material
    Facts). And without specific guidance in the regulations, it was
    unclear which of those four levels corresponded to the
    uppermost edge of the clothes container. See Energy
    Conservation Program for Consumer Products: Test Procedure
    for Residential Clothes Washers, 
    75 Fed. Reg. 57,556
    , 57,574
    (Sept. 21, 2010) (noting that the existing test procedures “could
    lead to multiple capacity measurements”). Yet the capacity of
    the clothes container was critical to meeting the qualifying
    levels for the Energy Star Program. A larger clothes-container
    capacity would more readily satisfy the Modified Energy
    Factor and the Water Factor thresholds needed for Energy Star
    compliance.
    To enable more of its Maytag-branded clothes washers to
    qualify for the Energy Star Program, Whirlpool sought to use
    the top of the tub cover, known as ‘Fill Level 4,’ in self-testing
    those machines. So in March 2007, Whirlpool submitted a
    petition for waiver to DOE to allow its use of Fill Level 4 for
    measuring the capacity of its top-loading clothes washers. See
    generally 
    10 C.F.R. § 430.27
     (2007). Two months later, a
    DOE representative, Bryan Berringer, responded in an email
    explaining that the petition was unnecessary because
    Whirlpool’s proposed “measurement of the clothes container
    capacity to the upper edge of the tub cover” was already
    allowed under the J1 Test Procedure. Email from Bryan
    Berringer, U.S. Dep’t of Energy to J.B. Hoyt, Whirlpool
    (May 14, 2007) (App. 851).
    After receiving that email, Whirlpool used Fill Level 4 to
    test two models of its top-loading Maytag Centennial clothes
    washers: the C6-0 and the C6-1. At Fill Level 4, both models
    met the Modified Energy Factor and Water Factor thresholds
    for the Energy Star Program.15 Based on those test results,
    15
    Whirlpool’s self-testing reported the C6-0 as having a
    Modified Energy Factor of 1.852 and a Water Factor of 7.108,
    16
    Whirlpool considered three of its Maytag Centennial models –
    the two tested along with the C7-0 model, which had the same
    energy profile as the C6-1 – to qualify for the Energy Star
    Program. Then, in April 2009, Whirlpool began shipping those
    three models to retailers with an Energy Star logo attached to
    each machine’s control panel.
    But in May 2010, DOE announced its intention to remove
    the ambiguity in the J1 Test Procedure’s reference to the
    ‘uppermost edge of the clothes container.’ For the uppermost
    edge, DOE proposed using “the highest horizontal plane that a
    clothes load could occupy,” which corresponded to Fill
    Level 3, the innermost diameter of the tub cover. App. 938
    ¶ 166 (Pls.’ Resp. to Defs.’ Statement of Material Facts).
    Despite asserting that a comment period was unnecessary – on
    the theory that the guidance qualified as an interpretation of its
    existing regulations, see 
    5 U.S.C. § 553
    (b)(A) – DOE sought
    public comments on the proposed rule. See Dep’t of Energy,
    Guidance for Test Procedures for Clothes Washers 1 (July 6,
    2010). Whirlpool responded and advocated for a reading of
    the J1 Test Procedure that used Fill Level 4, which would
    produce a larger volume for the clothes container than Fill
    Level 3 and thus facilitate qualification for the Energy Star
    Program.
    On July 6, 2010, DOE announced its final interpretation of
    the uppermost edge of the clothes container. It construed that
    term to describe Fill Level 3, or “the highest point of the inner-
    most diameter of the tub cover.” 
    Id.
     DOE did not specify a
    time for compliance with its interpretation of the J1 Test
    Procedure, but under the Energy Policy Act, DOE had to
    provide 270 days’ lead time before a “significant revision to a
    product category, specification, or criterion” could take effect.
    42 U.S.C. § 6294a(c)(7).
    and the C6-1 as having a Modified Energy Factor of 1.848 and
    a Water Factor of 7.065.
    17
    In response to DOE’s new interpretation, Whirlpool began
    retesting all of its then-existing top-loading clothes washers.
    That undertaking required over 2,000 hours of laboratory time.
    A few months later, in September 2010, in administering its
    pilot program for independently verifying Energy Star
    compliance, DOE selected Whirlpool’s Maytag Centennial
    C6-1 model for testing. That model was similar in energy- and
    water-efficiency to the C6-0 model according to Whirlpool’s
    self-testing, and it had the same energy profile as the C7-0
    model.
    Because the pilot program commenced after the July 6
    guidance, the independent laboratory tested the machine when
    operated below Fill Level 4. But, in self-testing the C6-1
    model prior to the DOE’s interpretation, Whirlpool had used
    Fill Level 4.
    On September 20, 2010, DOE notified Whirlpool of the
    Stage I results. The independent laboratory determined that
    the C6-1 unit did not fall within five percent of the Energy Star
    Program’s efficiency requirements. Accordingly, the C6-1
    model failed Stage I testing for Energy Star compliance.
    At Whirlpool’s election, the testing proceeded to Stage II
    of the pilot program. The independent laboratory examined
    four additional C6-1 units and determined that none of them
    satisfied either criterion for Energy Star compliance. But in
    notifying Whirlpool of those results on January 19, 2011, DOE
    stated that the C6-1 model “will remain designated as
    ENERGY STAR qualified” until February 9, 2011. App. 956
    ¶ 229 (Pls.’ Resp. to Defs.’ Statement of Material Facts). Even
    that date was less than 270 days from DOE’s July 6 guidance.
    Whirlpool did not object to having less than 270 days to
    comply with the DOE’s new interpretation of the J1 Test
    Procedure. Rather, in December 2010, Whirlpool discontinued
    manufacturing its Maytag Centennial C6-0, C6-1, and C7-0
    18
    clothes washers. On May 7, 2012, the EPA disqualified those
    models from the Energy Star Program.
    Altogether, Whirlpool had shipped nearly 175,000 units of
    the three models to retailers in seven states: California, Florida,
    Indiana, New Jersey, Ohio, Texas, and Virginia. Charlene
    Dzielak and other named plaintiffs, who resided in those states,
    each purchased one of the units between November 2009 and
    December 2010.
    II.     PROCEDURAL HISTORY &
    GROUNDS FOR JURISDICTION
    On January 5, 2012, Dzielak and one of the other named
    plaintiffs initiated this class action against Whirlpool and two
    of the retailers who had sold the company’s Maytag Centennial
    clothes washers. Those retailers were Lowe’s Companies, Inc.
    and Sears Holdings Corporation. As amended in July 2014,
    the complaint added named plaintiffs and sued three other
    retailers: Fry’s Electronics, Inc., The Home Depot, Inc., and
    Appliance Recycling Centers of America, Inc.
    All but one of the fourteen counts in the amended complaint
    asserted claims under state law. Three of the state-law counts
    were against all of the defendants for common-law causes of
    action: breach of express warranty, breach of the implied
    warranty of merchantability, and unjust enrichment. The other
    state-law counts were against Whirlpool and the in-state
    retailers for violations of the consumer-protection statutes of
    the states in which the named plaintiffs resided.
    The District Court had original jurisdiction over those state-
    law claims under the Class Action Fairness Act. The class
    included at least 100 persons, see 
    28 U.S.C. § 1332
    (d)(5)(B),
    and it satisfied the minimal diversity requirement as the state
    citizenship of at least one member of the plaintiff class differed
    19
    from the state citizenship of at least one defendant. 16 See 
    id.
    § 1332(d)(2)(A). Also, the class sought relief that was not to a
    legal certainty worth $5 million or less. See id. § 1332(d)(2);
    Frederico v. Home Depot, 
    507 F.3d 188
    , 193–99 (3d Cir.
    2007).
    Through a series of three motions to dismiss – in response
    to the original complaint and two amendments – Whirlpool and
    the retailer defendants challenged the plausibility of every
    count, including the lone claim under federal law pursuant to
    the Magnuson-Moss Warranty Act, 
    15 U.S.C. § 2310
    (d)(1).
    See Fed. R. Civ. P. 12(b)(6). After the District Court’s rulings
    on those motions, the Magnuson-Moss claims and some state-
    law claims were dismissed without prejudice, and the unjust
    enrichment claims against Whirlpool were dismissed with
    prejudice.17 Several state-law claims remained, including
    those for breach of express warranty and those under the
    California, Florida, Indiana, New Jersey, Ohio, and Texas
    consumer-protection statutes.18
    16
    The putative class members were citizens of California,
    Florida, Indiana, Michigan, New Jersey, Ohio, Texas, and
    Virginia, and the defendants were citizens of California,
    Delaware, Georgia, Illinois, Michigan, Minnesota, and North
    Carolina.
    17
    One of the named plaintiffs, Jeffery McLenna, who sought
    to represent a subclass of Michigan purchasers, voluntarily
    dismissed all his claims under Federal Rule of Civil Procedure
    41(a)(1)(A)(i).
    18
    The other claims that survived the motion-to-dismiss stage
    were the claims for breach of the implied warranty of
    merchantability by the plaintiffs from Indiana, New Jersey,
    Texas, and Virginia and the unjust enrichment claims against
    the retailers on behalf of the plaintiffs from California, Indiana,
    New Jersey, Ohio, Texas, and Virginia.
    20
    The case proceeded to discovery on the surviving claims,
    and plaintiffs moved to certify a damages class. See Fed. R.
    Civ. P. 23(b)(3). After analyzing the requirements for such a
    class under Rule 23(a) and (b)(3), the District Court certified a
    class, which included subclasses by state, against only
    Whirlpool.19 When combined with the District Court’s prior
    rulings, each of the subclasses could pursue claims for breach
    of an express warranty against Whirlpool under a price-
    premium damages theory. And the subclasses in California,
    Florida, Indiana, New Jersey, Ohio, and Texas could seek
    similar damages under those states’ consumer-protection
    statutes against Whirlpool.
    Whirlpool and three of the five retailer defendants –
    Lowe’s, Fry’s Electronics, and Home Depot – moved for
    summary judgment on the remaining class and individual
    claims. Whirlpool also moved to decertify the class.
    The District Court granted the summary-judgment motions
    and denied Whirlpool’s decertification motion as moot. See
    Dzielak v. Whirlpool Corp., 
    2019 WL 6607220
    , at *27 (D.N.J.
    Dec. 5, 2019). As a first step in evaluating the non-statutory
    claims, the District Court conducted a choice-of-law analysis
    and applied the substantive law of New Jersey, the forum state.
    See 
    id.
     at *10–11. With respect to the claims for breach of an
    express warranty, the District Court explained that the Energy
    Star logo may have warranted that Whirlpool’s clothes washers
    were “environmentally friendlier” than standard models and
    “met federal standards of efficiency,” id. at *13, but it
    concluded that plaintiffs did not establish that the three models
    failed to conform to any such affirmation, promise, or
    description at the time they were sold, see id. at *14–15. In
    rejecting the claim for breach of the implied warranty of
    merchantability, the District Court held that plaintiffs did not
    19
    Whirlpool sought immediate appellate review of the class-
    certification order under Rule 23(f). This Court denied that
    petition.
    21
    demonstrate that the models were unfit for their intended
    purpose. See id. at *16–17. The District Court also concluded
    that a reasonable jury could not find that the retailer defendants
    were unjustly enriched from selling the washers. See id. at *17.
    And without evidence of a false or misleading statement
    attributable to Whirlpool or the retailers, the District Court
    rejected plaintiffs’ claims under the state consumer-protection
    statutes. See id. at *18–27.
    The District Court’s order granting summary judgment
    further required plaintiffs to show cause why the ruling should
    not apply to one of the two defendants that did not move for
    summary judgment – Appliance Recycling Centers of
    America. Plaintiffs did not object, so the District Court entered
    an order extending its summary-judgment ruling to all
    defendants while recognizing that plaintiffs “preserv[ed] all
    substantive objections” thereto. D. Ct. Dkt., ECF No. 363, at
    1 (Dec. 11, 2019). With that, the District Court made clear that
    “[j]udgment is final as to all parties and claims.” Id. at 2.
    Plaintiffs then sought reconsideration of the ruling, and the
    District Court denied that motion.
    After those rulings, plaintiffs timely appealed, and
    Whirlpool timely cross-appealed.
    Whirlpool then moved to dismiss the appeals for lack of
    appellate jurisdiction. It argued that the only applicable basis
    for appellate jurisdiction was the final-order doctrine, see
    
    28 U.S.C. § 1291
    , under which “an order which terminates
    fewer than all claims, or claims against fewer than all parties,
    does not constitute a ‘final’ order for purposes of appeal[.]”
    Carter v. City of Philadelphia, 
    181 F.3d 339
    , 343 (3d Cir.
    1999). And despite a contrary statement in the District Court’s
    opinion, Sears Holdings Corporation did not move for
    summary judgment because it had filed a voluntary petition for
    bankruptcy on October 15, 2018, and was therefore subject to
    the Bankruptcy Code’s automatic stay. See 
    11 U.S.C. § 362
    (a)(1). Thus, the remaining claims against Sears – which
    22
    were claims by two named plaintiffs, Charles Beyer and
    Shelley Baker, for breaches of express and implied warranties,
    unjust enrichment, and violations of California and Indiana
    consumer-protection statutes – were left unresolved by the
    District Court.
    Without more, that incompleteness due to the operation of
    the automatic stay would prevent the District Court’s order
    from being final.20 See Mar. Elec. Co. v. United Jersey Bank,
    
    959 F.2d 1194
    , 1206 (3d Cir. 1991) (explaining that absent
    relief from a bankruptcy stay, “judicial actions and proceedings
    against the debtor are void ab initio” regardless of “whether the
    court finds for or against the debtor” (emphasis removed)).
    Still, an order resolving fewer than all claims “may become
    final for the purposes of appeal where a plaintiff voluntarily
    and finally abandons the other claims in the litigation.” Bethel
    20
    The District Court’s order was otherwise sufficient to
    establish the finality of the proceedings for purposes of
    
    28 U.S.C. § 1291
    . Although its prior dismissal of plaintiffs’
    Magnuson-Moss claims invited plaintiffs to amend their
    complaint for a third time, plaintiffs did not avail themselves
    of that opportunity. Instead, plaintiffs elected to litigate their
    remaining state-law claims against the defendants to the end of
    the summary-judgment stage. So by finally resolving each of
    those claims (save for the ones against Sears) the District
    Court’s order otherwise “accomplish[ed] all that the parties
    asked the court to accomplish[.]” Aluminum Co. of Am. v.
    Beazer E., Inc., 
    124 F.3d 551
    , 560 (3d Cir. 1997). Similar
    reasoning applies to the named plaintiff from Michigan,
    McLenna, who removed himself as a party to the suit through
    a Rule 41 dismissal without prejudice of all of his claims
    against all defendants before the District Court’s order
    disposing of all remaining claims against all remaining parties.
    The without-prejudice nature of that dismissal does not
    undermine the finality of the District Court’s summary-
    judgment orders for purposes of this Court’s appellate
    jurisdiction under 
    28 U.S.C. § 1291
    .
    23
    v. McAllister Bros., 
    81 F.3d 376
    , 382 (3d Cir. 1996); see also
    Camesi v. Univ. of Pittsburgh Med. Ctr., 
    729 F.3d 239
    , 246 (3d
    Cir. 2013). That rule applies even when a plaintiff abandons
    outstanding claims through representations made on appeal,
    such as through appellate briefing or statements made at oral
    argument, so long as the abandonment is final and unequivocal.
    See Erie Cnty. Retirees Ass’n v. Cnty. of Erie, 
    220 F.3d 193
    ,
    201–02 (3d Cir. 2000); Bethel, 81 F.3d at 382. And here, in
    response to Whirlpool’s jurisdictional challenge, Beyer and
    Baker notified this Court that they “formally abandon their
    individual claims against Sears.” Pls.’ Resp. to Mot. to
    Dismiss at 12 (emphasis removed). That representation
    suffices to convert the District Court’s ruling into a final
    decision appealable under § 1291. See Tiernan v. Devoe,
    
    923 F.2d 1024
    , 1031 (3d Cir. 1991). Accordingly, Whirlpool’s
    motion to dismiss for lack of appellate jurisdiction will be
    denied.
    III.    DISCUSSION
    In their opening brief, plaintiffs raise two challenges to the
    entry of summary judgment. First, they contend that as a
    matter of law the District Court erred in rejecting their breach-
    of-express-warranty claims against Whirlpool and the retailers.
    They argue that the Energy Star logo warranted that
    Whirlpool’s clothes washers met the Energy Star Program’s
    Modified Energy Factor and Water Factor standards when
    tested under the J1 Test Procedure using Fill Level 3. Second,
    plaintiffs assert that genuine disputes of material fact prevent
    summary judgment on their claims against Whirlpool and the
    retailers for breaches of express warranty and for violations of
    the state consumer-protection statutes.
    As elaborated below, those arguments do not succeed. No
    material facts are genuinely disputed, and the District Court’s
    entry of summary judgment on the breach-of-express-warranty
    and state consumer-protection claims was correct as a matter
    of law. See Fed. R. Civ. P. 56(a); SodexoMAGIC, LLC v.
    Drexel Univ., 
    24 F.4th 183
    , 203–04 (3d Cir. 2022) (explaining
    24
    that a factual dispute is ‘material’ when its resolution has “the
    potential to affect the outcome of the suit,” and ‘genuine’ when
    the evidence presented could allow “a reasonable jury [to]
    return a verdict for the nonmoving party” (quoting Anderson v.
    Liberty Lobby, Inc., 
    477 U.S. 242
    , 248 (1986))).21
    A. The Claims for Breach of Express Warranty
    No party disputes the District Court’s application of New
    Jersey law to the claims for breach of express warranty. In
    New Jersey, a claim for breach of express warranty consists of
    four elements. The first three relate to the creation of the
    warranty, and the last one defines breach:
    1. A seller must make an affirmation of fact,
    promise, or description related to goods or
    21
    The parties present two additional arguments, but neither
    needs to be addressed on the merits. First, in its opening brief
    as cross-appellant, Whirlpool argues that the class should not
    have been certified because it does not satisfy the
    predominance requirement for a damages class, see Fed. R.
    Civ. P. 23(b)(3), and separately because plaintiffs’ damages
    model does not fit with their theory of liability, see Comcast
    Corp. v. Behrend, 
    569 U.S. 27
    , 34–38 (2013). But Whirlpool
    conditions its challenge to class certification on plaintiffs
    prevailing in their own appeal, and with the affirmation of the
    District Court’s summary-judgment order, the condition for
    Whirlpool’s cross-appeal is not satisfied. Second, plaintiffs, in
    their reply brief, attempt to extend the arguments in their
    opening brief to resurrect their claims for unjust enrichment
    and breach of the implied warranty of merchantability. But by
    not raising those challenges until their reply brief, plaintiffs
    forfeited them. See In re Asbestos Prods. Liab. Litig. (No. VI),
    
    873 F.3d 232
    , 237 (3d Cir. 2017). Regardless, those claims
    could not succeed because they rely on the same unsuccessful
    rationales presented in plaintiffs’ opening brief.
    25
    the seller must provide a sample or model of
    goods;
    2. The affirmation, promise, description,
    sample, or model must serve as a basis of the
    bargain between the seller and the buyer;
    3. The buyer must accept the goods; and
    4. The goods must not conform to the
    affirmation, promise, description, sample, or
    model.
    See N.J. Stat. Ann. §§ 12A:2-313(1), 12A:2-714(2); Furst v.
    Einstein Moomjy, Inc., 
    860 A.2d 435
    , 441 (N.J. 2004)
    (explaining that damages for breach of an express warranty is
    “the remedy for a buyer who has accepted defective goods”
    (emphasis added)).
    The parties dispute the first and fourth elements. Plaintiffs
    argue that the Energy Star logo constitutes an affirmation,
    promise, or description that a clothes washer satisfies Energy
    Star standards when measured using Fill Level 3 and that
    Whirlpool’s three models of Maytag clothes washers did not
    do so. Whirlpool and the retailers respond that the logo is not
    sufficiently concrete to make any affirmation, promise, or
    description. And even if it did, they assert that the most the
    Energy Star logo promised was generally better performance
    relative to non-Energy Star washers.
    New Jersey uses an objective test to determine whether a
    statement by a seller constitutes an affirmation, promise, or
    description that could form the basis of an express warranty.
    As articulated by the New Jersey Supreme Court, a seller’s
    statement does so “if it could fairly be understood, regardless
    of [the seller’s] intent, to constitute an affirmation or
    representation that the [goods] possessed a certain quality and
    capacity relating to future performance.” Gladden v. Cadillac
    26
    Motor Car Div., Gen. Motors Corp., 
    416 A.2d 394
    , 397 (N.J.
    1980); N.J. Stat. Ann. § 12A:2-313(2) (“It is not necessary to
    the creation of an express warranty that the seller . . . have a
    specific intention to make a warranty . . . .”); cf. Nester v.
    O’Donnell, 
    693 A.2d 1214
    , 1220 (N.J. App. Div. 1997)
    (looking to the “objective manifestations of the parties’ intent”
    to determine the meaning of a contractual agreement). Thus,
    under New Jersey law, for a statement to constitute an
    affirmation, promise, or description that could form the basis
    of an express warranty, that statement must be reasonably
    understood as communicating that “the good sold will conform
    to some standard which may be established by a model, a level
    of quality, an assurance, a description[,] or a list of
    specifications.” Liberty Lincoln-Mercury, Inc. v. Ford Motor
    Co., 
    171 F.3d 818
    , 824 (3d Cir. 1999).
    Even with that guidance, the questions of whether and to
    what extent the Energy Star logo, as a certification mark,
    creates an express warranty remain novel. But from the
    parties’ briefing and the District Court proceedings, three
    theories emerge. Those are described and analyzed below.
    1. The Authorized-Use Theory: The Energy
    Star Logo as Warranting the Department
    of Energy’s Authorization.
    The first, and narrowest, view is an authorized-use theory,
    which the District Court described as a “branding” theory of
    liability. Dzielak, 
    2019 WL 6607220
    , at *15. Under that
    theory, the use of a certification mark indicates only that the
    mark’s owner authorized the use of the mark in connection
    with the user’s goods. Applied here, this theory would mean
    that Whirlpool’s use of the Energy Star logo affirmed,
    promised, or described nothing more than the EPA’s and
    DOE’s authorization to use the logo in marketing and labeling
    the three models of Maytag Centennial clothes washers.
    But that warranty was not breached. At a minimum, the
    display of a certification mark affirms, promises, or describes
    27
    that the owner of the mark has authorized the mark’s use in
    connection with the labeled or marketed product. And here,
    the clothes washers conformed to that affirmation, promise, or
    description. DOE informed Whirlpool that the tested model,
    the C6-1, would “remain designated as ENERGY STAR
    qualified” until February 2011, App. 956 ¶ 229 (Pls.’ Resp. to
    Defs.’ Statement of Material Facts), which was months after
    any named plaintiff purchased any of the models. Because the
    other two models had similar or identical energy profiles to the
    C6-1, no reasonable jury could find that DOE did not permit
    the use of the Energy Star logo on those three models at all
    relevant times. See Cipollone v. Liggett Grp., Inc., 
    505 U.S. 504
    , 525 (1992) (“A manufacturer’s liability for breach of an
    express warranty derives from, and is measured by, the terms
    of that warranty.”).
    2. The Certification-Statement Theory:
    The Energy Star Logo as Warranting
    Greater Efficiency Than Standard
    Models.
    The second approach, a certification-statement theory,
    which in this context, the District Court termed the “energy
    efficiency” theory, is more expansive. Dzielak, 
    2019 WL 6607220
    , at *15. It is grounded in the certification-statement
    requirement for registration applications for certification
    marks with the Patent and Trademark Office. By regulation,
    an applicant must include a certification statement that
    specifies “the conditions under which the certification mark is
    used.” 
    37 C.F.R. § 2.45
    (a) (2007). And in its 2008 application
    to register the Energy Star logo, the EPA’s certification
    statement specified that the display of the logo indicates its
    authorized use and that the corresponding product is “more
    energy efficient than most items sold in the same category.”
    2008 Energy Star Application at 1. Similarly, in depositions,
    most of the named plaintiffs professed to understand the
    28
    Energy Star logo along these lines.22 Thus, under this theory,
    the Energy Star logo warrants not only authorized use but also
    greater energy efficiency than a standard model. See Dzielak,
    
    2019 WL 6607220
    , at *15.
    Such a conclusion, however, is an uneasy fit with the
    structure of federal law on certification marks. Construing a
    certification mark as warranting something more than
    authorized use imposes joint responsibility for the accuracy of
    the mark’s use on the mark’s owner and on its authorized users.
    Yet the Lanham Act places that responsibility on only the
    mark’s registered owner.          See 
    15 U.S.C. § 1064
    (5)(A)
    (subjecting a certification mark to cancellation if the registrant
    “does not control, or is not able legitimately to exercise control
    over, the use of such mark”); see also Midwest Plastic,
    906 F.2d at 1572; 3 J. Thomas McCarthy, McCarthy on
    Trademarks and Unfair Competition § 19:94 (5th ed. 2023)
    (“[T]he certification mark owner should, through advertising,
    convince buyers that the certification mark provides useful and
    reliable information as to quality.” (emphasis added)). Thus,
    it might not be reasonable to interpret a certification mark as a
    warranty by the seller that its goods in fact conform to the
    mark’s standards. Such a mark may, instead, communicate
    nothing more than “that the goods have been certified as
    meeting the standards set forth by the certifier.”
    22
    See, e.g., App. 982 ¶ 19 (Pls.’ Resp. to Defs.’ Statement of
    Material Facts) (Kari Parsons testifying that “I knew that if I
    saw the Energy Star label, that the machine, the washing
    machine, was going to be efficient, was going to save money
    and utilities, water and electricity”); id. at 983 ¶ 20 (Shelley
    Baker testifying that the Energy Star logo meant that “if you
    pay more for this machine, it will run at a more efficient rate
    than one that is not Energy Star”); id. at 986 ¶ 26 (Jonathan
    Cohen testifying that he thought his Energy Star-labeled
    washing machine “was regulated or tested by what I assume to
    be a government agency, and it was approved for energy
    savings and water savings”).
    29
    Interprofession du Gruyere v. U.S. Dairy Exp. Council,
    
    61 F.4th 407
    , 415–16 (4th Cir. 2023) (internal quotation marks
    omitted) (emphasis added) (describing certification marks at a
    general level but not opining on any theory of express-warranty
    liability associated with the use of a certification mark); see
    also Opticians Ass’n of Am. v. Indep. Opticians of Am.,
    
    920 F.2d 187
    , 190 n.3 (3d Cir. 1990) (explaining that
    certification marks can be used to certify that “products meet
    the mark registrant’s standards”). To hold otherwise, at least
    in the absence of fraud, would expose authorized users of a
    certification mark to liability for the lax oversight or wrongful
    approval of their products by the mark’s owner.23 That could
    discourage use of the mark and pose an obstacle to the
    “accomplishment and execution of the full purposes and
    objectives” of the Lanham Act’s certification-mark provisions.
    Wyeth v. Levine, 
    555 U.S. 555
    , 563–64 (2009) (quoting Hines
    v. Davidowitz, 
    312 U.S. 52
    , 67 (1941)); see generally
    
    15 U.S.C. §§ 1054
    , 1127. Instead, although this Circuit has not
    had occasion to consider the issue, it may be that a party
    aggrieved by an improper certification of a product could seek
    redress from the mark’s owner – as opposed to the user of the
    mark. See, e.g., U.S. Structural Plywood Integrity Coal. v. PFS
    Corp., 
    2022 WL 953150
    , at *1, 40 (S.D. Fla. Mar. 30, 2022)
    (allowing claims for false advertising under the Lanham Act
    and for state-law negligence against the owner of a certification
    mark for improper certification to proceed to trial).
    23
    If a user of the mark deceived the mark’s owner as to the
    qualities of a product, imposing liability on the user may be
    justified.    Cf. 3 J. Thomas McCarthy, McCarthy on
    Trademarks and Unfair Competition § 19:90 (5th ed. 2023)
    (explaining that the unauthorized use of a certification mark
    may amount to counterfeiting). When an owner of a
    certification mark relies on the user for information about a
    product, such as through self-testing, the user’s liability for the
    erroneous use of the mark becomes a more difficult question.
    30
    It is unnecessary here to determine the legal viability of the
    certification-statement theory. Even assuming for the sake of
    argument that the display of the Energy Star logo on a clothes
    washer did warrant that the machine was “more energy
    efficient than most items sold in the same [category],” 2008
    Energy Star Application at 1, the three models conformed to
    that affirmation, promise, or description. Congress and DOE
    developed baseline efficiency standards that all residential
    clothes washers on the market were required to satisfy. See
    
    42 U.S.C. § 6295
    (g)(9)(A) (2007); 
    10 C.F.R. § 430.32
    (g)(3)
    (2007). And compared to those minimum standards, the three
    Maytag Centennial models, even when tested at Fill Level 3,
    consumed 46.1% less water and 34.3% less energy. That
    corresponds to between 92% and 93% of the water and energy
    savings of machines qualifying for the Energy Star Program at
    Fill Level 3. Thus, even if the Energy Star logo did warrant
    comparative energy efficiency, a reasonable jury could not
    conclude that the three models failed to conform to that
    warranty.
    3. The Absolute-Compliance Theory:
    The Energy Star Logo as Warranting
    Satisfaction of the Program’s
    Modified Energy Factor and Water
    Factor Standards When Measured at
    Fill Level 3.
    The third theory of express warranty, which the District
    Court rejected on plaintiffs’ motion for reconsideration, takes
    the broadest view. This approach posits that the display of the
    Energy Star logo on a clothes washer affirms, promises, or
    describes that machine as meeting the Program’s Modified
    Energy Factor and Water Factor requirements using the J1 Test
    Procedure administered at Fill Level 3 per the DOE guidance
    on July 6, 2010. Although the record lacks direct evidence that
    consumers understood the logo in those precise terms, the
    EPA’s registration application for the Energy Star logo
    included, as required by regulation, “a copy of the standards
    that determine whether others may use the certification mark
    31
    on their goods.” 
    37 C.F.R. § 2.45
    (a) (2007). So, like the
    certification-statement theory, this approach rests on the open
    legal question of the liability of a certification mark’s user for
    the erroneous certification of a product by the mark’s owner.
    But even if that issue is resolved in favor of imposing liability
    on the mark’s user, plaintiffs could not prevail under the
    absolute-compliance theory. Neither the Energy Star logo’s
    ordinary meaning nor its established industry or regulatory
    meaning allows a fair understanding that the logo affirmed,
    promised, or described clothes washers as Energy Star
    compliant when tested at Fill Level 3 rather than Fill Level 4.
    Ordinary Meaning
    The ordinary meaning of the Energy Star logo, which
    applies to numerous categories of products, does not indicate
    that clothes washers qualified for the Program when tested at
    Fill Level 3. The information needed to read the logo as
    warranting Program compliance at Fill Level 3 – the Energy
    Star Program’s efficiency standards, the J1 Test Procedure, the
    July 6 guidance, and appliance manufacturers’ pre-2010
    testing practices – is well beyond the ken of an ordinary
    purchaser. As a reference point, the named plaintiff with the
    most detailed pre-litigation understanding of the Energy Star
    Program did not possess that degree of technical
    understanding.24 Similarly, one of plaintiffs’ own expert
    witnesses opined that “[c]onsumers don’t understand the exact
    technical details of the amount of energy efficiency.” Supp.
    App. 368 (Dep. of Dr. Ramamirtham Sukumar).
    
    24 App. 946
     ¶¶ 196–97 (Pls.’ Resp. to Defs.’ Statement of
    Material Facts) (summarizing deposition testimony from
    Aspasia Christy that she understood the Energy Star logo to
    warrant “about 50 percent savings in water and 37 percent
    savings in electricity” but that she did not know of the J1 Test
    Procedure or testing using the different possible fill levels).
    32
    Specialized Meaning
    In Whirlpool’s view, the lack of evidence that ordinary
    consumers understood the specific requirements of the Energy
    Star Program clinches the case. But under New Jersey’s
    adoption of the Uniform Commercial Code, “all descriptions
    by merchants must be read against the applicable trade usages”
    in assessing the scope of an express warranty. N.J. Stat. Ann.
    § 12A:2-313 cmt. 5. Accordingly, the use of a specialized term
    or symbol can create an express warranty by incorporating an
    established industry or regulatory meaning. See, e.g., Simpson
    v. Widger, 
    709 A.2d 1366
    , 1371–72 (N.J. App. Div. 1998)
    (examining the specialized or technical meaning of the term
    “sound” when used to warrant the condition of a horse);
    3 David Frisch, Anderson on the Uniform Commercial Code
    § 2-313:84 (3d. ed. 2022) (“A statement by the seller that the
    product, a swimming pool, could be used commercially
    constituted an express warranty that the product complied with
    local regulations applicable to commercial use.”). And
    certification marks, too, can be used to signal compliance with
    industry or regulatory standards. See 
    15 U.S.C. § 1127
    ;
    Opticians Ass’n of Am., 920 F.2d at 190 n.3. Indeed, certain of
    Whirlpool’s promotional materials characterized its display of
    the Energy Star logo as representing its clothes washers’
    compliance with federal standards of energy efficiency.
    Nonetheless, for the relevant time period, the record is
    barren of evidence that even under its industry meaning, the
    Energy Star logo warranted that the clothes washers qualified
    for the Program when tested at Fill Level 3. Ambiguities in the
    testing parameters before the July 6 guidance and uncertainties
    associated with its effective date prevented the guidance from
    being fairly understood as changing the meaning of an Energy
    Star logo displayed on clothes washers such that the logo
    warranted successful testing at Fill Level 3.
    Before the DOE guidance on July 6, 2010, the J1 Test
    Procedure was ambiguous. DOE recognized that, without
    additional clarification, the term ‘uppermost edge’ could be
    33
    fairly understood to refer to multiple different fill levels,
    including Fill Level 3 and Fill Level 4. See Energy
    Conservation Program for Consumer Products: Test Procedure
    for Residential Clothes Washers, 
    75 Fed. Reg. 57,556
    , 57,559
    (Sept. 21, 2010) (stating that the J1 Test Procedure permitted
    “[d]ifferent allowable interpretations of the maximum water
    fill level”); id. at 57,574 (observing that the J1 Test
    Procedure’s “general specification of the water fill level could
    lead to multiple capacity measurements”). Confirming, at a
    minimum, the lack of an accepted industry or regulatory
    meaning of ‘uppermost edge,’ DOE in 2007, through the
    Berringer email, had permitted Whirlpool to qualify its clothes
    washers for the Energy Star Program based on testing at Fill
    Level 4. In light of that uncertainty, especially during Energy
    Star’s era of manufacturer self-testing, Whirlpool’s use of the
    Energy Star logo before July 2010, without more, could not be
    fairly construed as incorporating an established industry or
    regulatory meaning that its Maytag Centennial clothes washers
    had been tested at Fill Level 3 instead of Fill Level 4. See N.J.
    Stat. Ann. § 12A:1-303(c) (requiring a trade usage to have
    “such regularity of observance in a place, vocation, or trade as
    to justify an expectation that it will be observed with respect to
    the transaction in question”).
    Contrary to plaintiffs’ assertions, the July 6 guidance did
    not definitively resolve that ambiguity for clothes washers that
    displayed the logo and were sold beforehand. There is a
    general presumption against retroactive regulation, see Bowen
    v. Georgetown Univ. Hosp., 
    488 U.S. 204
    , 208 (1988), and
    nothing about the July 6 guidance overcomes that presumption.
    As a work-around, plaintiffs characterize that guidance as an
    interpretive rule that merely clarified the meaning of an
    existing regulation, the J1 Test Procedure. See Levy v. Sterling
    Holding Co., 
    544 F.3d 493
    , 506 (3d Cir. 2008) (explaining that
    “where a new rule constitutes a clarification – rather than a
    substantive change – of the law as it existed beforehand, the
    application of that new rule to pre-promulgation conduct
    necessarily does not have an impermissible retroactive
    34
    effect”). Yet even if the July 6 guidance were a valid
    interpretive rule – a debatable proposition25 – it would not
    transform the meaning of the Energy Star logo on clothes
    washers for express-warranty purposes. Under New Jersey’s
    Uniform Commercial Code, to constitute a warranty, that
    change would had to have been “fairly . . . regarded as part of
    the contract.” N.J. Stat. Ann. § 12A:2-313 cmt. 7; see also
    Liberty Lincoln-Mercury, 
    171 F.3d at 825
    ; N.J. Stat. Ann.
    § 12A:2-313(1) (requiring the affirmation, promise, or
    description to form “part of the basis of the bargain”). And the
    July 6 guidance could not be fairly regarded as part of the
    contracts for clothes washers previously sold and accepted.
    After its issuance, the July 6 guidance did not immediately
    transform the meaning of the Energy Star logo on clothes
    washers. The guidance affected which clothes washers could
    25
    To qualify as an interpretive rule, an agency rule must do
    more than resolve an ambiguity; it must do so through an
    interpretative method as opposed to policy considerations. See
    Chrysler Corp. v. Brown, 
    441 U.S. 281
    , 302 n.31 (1979)
    (describing interpretive rules as “issued by an agency to advise
    the public of the agency’s construction of the statutes and rules
    which it administers” (emphasis added) (quoting Attorney
    General’s Manual on the Administrative Procedure Act
    (1947))); see also Hoctor v. U.S. Dep’t of Agric., 
    82 F.3d 165
    ,
    170 (7th Cir. 1996) (limiting interpretive rules to those that
    “can be derived from the regulation by a process reasonably
    described as interpretation”). Yet DOE’s guidance does not
    invoke any of the traditional tools of construction. See Kisor
    v. Wilkie, 
    139 S. Ct. 2400
    , 2415 (2019) (defining the standard
    “interpretive tools” to include the “text, structure, history, and
    purpose” of a regulation or statute). And even if the July 6
    guidance were an interpretive rule, it would “not have the force
    and effect of law” nor would it be “accorded that weight in the
    adjudicatory process.” Perez v. Mortg. Bankers Ass’n,
    
    575 U.S. 92
    , 97 (2015) (quoting Shalala v. Guernsey Mem’l
    Hosp., 
    514 U.S. 87
    , 99 (1995)).
    35
    qualify for the Energy Star Program, and it ultimately resulted
    in the disqualification of the three Maytag Centennial
    models.26 But by statute, “a new or a significant revision” to
    any Energy Star “product category, specification, or criterion”
    cannot take effect for 270 days unless DOE or the EPA
    specifies otherwise. 42 U.S.C. § 6294a(c)(7). It may be that
    modifications to test procedures do not qualify as revisions to
    “product category, specification, or criterion,” such that the
    270-day lead time does not apply to revisions to procedures for
    testing products. Id. But that is not clear, and without a
    specified earlier effective date for the July 6 guidance, the
    uncertainty associated with the logo’s meaning when displayed
    on a clothes washer prevented it from being fairly regarded as
    certifying compliance at Fill Level 3 for 270 days, until at least
    March 2011 – after any plaintiff purchased one of the models.
    Assuming, for the sake of argument, that the
    July 6 guidance could have taken immediate effect, that would
    not simultaneously transform the Energy Star logo into an
    express warranty of compliance with the new guidance. A
    reasonable purchaser would still have had doubts that after
    July 6, 2010, the display of the Energy Star logo on machines
    certified something different than the logo did for the same
    models that were sold and accepted before the guidance.
    Indeed, the July 6 guidance prompted a lengthy and complex
    recertification process. For Whirlpool, that change to the
    testing protocols required “an all hands-on-deck, multi-month
    effort,” consuming “more than 2,000 hours of lab time.” App.
    944 ¶ 183 (Pls.’ Resp. to Defs.’ Statement of Material Facts).
    The independent testing under DOE’s pilot program was not
    much faster. It took months to confirm that the selected
    Maytag model did not meet Energy Star standards at Fill
    Level 3. And even after that determination, DOE still allowed
    the model to bear the Energy Star label for twenty days, until
    26
    Three of the named plaintiffs purchased their units after the
    July 6 guidance but before February 9, 2001, the date to which
    DOE permitted the models to bear the Energy Star logo.
    36
    February 9, 2011 – which was after any plaintiff purchased one
    of the machines. Thus, in the context of the regulated industry,
    it is not reasonable to understand the Energy Star logo on the
    same model clothes washer to convey a different affirmation,
    promise, or description until at least the expiration of DOE’s
    permission for the logo’s use (if not the full 270 days specified
    in statute).
    In sum, at least between November 2009 and December
    2010 – the time period during which the named plaintiffs
    purchased their washers – the July 6 guidance did not
    transform the prior ambiguities in the J1 Test Procedure, much
    less those in the Energy Star logo itself, into a “specific”
    affirmation, promise, or description that a clothes washer
    complied with Energy Star standards when tested at Fill
    Level 3. Herbstman v. Eastman Kodak Co., 
    342 A.2d 181
    , 187
    (N.J. 1975). Thus, the District Court did not err in rejecting
    plaintiffs’ absolute-compliance theory.
    B. The State Consumer-Protection Claims
    Plaintiffs also challenge the District Court’s entry of
    summary judgment against their statutory causes of action.
    Those claims were grouped by subclasses based on the
    applicable state’s consumer-protection statutes, which allow
    civil redress for unfair methods of competition, abusive sales
    practices, false advertising, fraud, and similar wrongs. See
    Dzielak, 
    2019 WL 6607220
    , at *18–27.27 The parties agree
    27
    Plaintiffs’ consumer-protection claims sought redress under
    three California statutes (the Consumers Legal Remedies Act,
    
    Cal. Civ. Code § 1770
    (a), False Advertising Law, 
    Cal. Bus. & Prof. Code § 17500
    , and Unfair Competition Law, 
    id.
    § 17200), Florida’s Deceptive and Unfair Trade Practices Act,
    
    Fla. Stat. §§ 501.201
    –.213, Indiana’s Deceptive Consumer
    Sales Act, 
    Ind. Code § 24-5-0.5
    -4, two New Jersey Statutes
    (the Consumer Fraud Act, 
    N.J. Stat. Ann. § 56:8-19
    , and Truth-
    in-Consumer Contract, Warranty, and Notice Act, 
    id.
     § 56:12-
    17), Ohio’s Consumer Sales Practices Act, Ohio Rev. Code
    37
    that each of those statutory causes of action requires a false or
    misleading statement, the spread of deceptive advertisements,
    or conduct by the defendant that is otherwise unfair, deceptive,
    or unconscionable. See id. But, as explained above, the
    Energy Star logo cannot be reasonably construed to affirm,
    promise, or describe clothes washers as satisfying Energy Star
    standards at Fill Level 3 during the class period. And without
    any deception associated with the logo’s use on the three
    Maytag model clothes washers, the District Court did not err
    in granting summary judgment on those claims.
    IV. CONCLUSION
    For these reasons, we will affirm the District Court’s
    summary judgment and dismiss Whirlpool’s cross-appeal.
    Ann. § 1345.02, and Texas’s Deceptive Trade Practices-
    Consumer Protection Act, Tex. Bus. & Com. Code §§ 17.41–
    .63.
    38
    

Document Info

Docket Number: 20-2551

Filed Date: 9/29/2023

Precedential Status: Precedential

Modified Date: 9/29/2023