Lisa Dunn v. Carolyn Colvin , 607 F. App'x 264 ( 2015 )


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  •                             UNPUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 14-1565
    LISA DUNN,
    Plaintiff - Appellant,
    v.
    CAROLYN W. COLVIN,    Acting   Commissioner,    Social    Security
    Administration,
    Defendant - Appellee.
    Appeal from the United States District Court for the Eastern
    District of Virginia, at Richmond.     John A. Gibney, Jr.,
    District Judge. (3:13-cv-00222-JAG)
    Argued:   March 25, 2015                       Decided:   June 1, 2015
    Before MOTZ and GREGORY, Circuit Judges, and Mary G. LEWIS,
    United States District Judge for the District of South Carolina,
    sitting by designation.
    Affirmed by unpublished opinion. Judge Lewis wrote the opinion,
    in which Judge Motz and Judge Gregory joined.
    ARGUED: Bruce Knight Billman, Fredericksburg, Virginia, for
    Appellant. Elizabeth Wu, OFFICE OF THE UNITED STATES ATTORNEY,
    Richmond, Virginia, for Appellee.    ON BRIEF: Nora Koch, Acting
    Regional Chief Counsel, Taryn Jasner, Supervisory Attorney,
    Meriah Russell, Assistant Regional Counsel, Office of the
    General Counsel, SOCIAL SECURITY ADMINISTRATION, Philadelphia,
    Pennsylvania; Dana J. Boente, United States Attorney, OFFICE OF
    THE UNITED STATES ATTORNEY, Alexandria, Virginia, for Appellee.
    Unpublished opinions are not binding precedent in this circuit.
    2
    MARY GEIGER LEWIS, District Judge:
    Lisa Dunn (Appellant) brought this action under 42 U.S.C.
    §   405(g)    in    the      district       court   of    the    Eastern      District    of
    Virginia seeking judicial review of the final decision of the
    Commissioner       of   the       Social    Security      Administration        (Appellee)
    denying her application for disability insurance benefits (DIB).
    Appellant, a high school graduate, was born on May 19, 1973.
    She has previously worked as a waitress, para-educator, daycare
    worker, bookkeeper, and cashier.                    She alleged that she became
    disabled     on     May      1,     2007,     based      on     rheumatoid      arthritis,
    fibromyalgia, headaches, depression, and anxiety.                             As noted by
    Appellant at oral argument, however, this case is concerned only
    with her psychiatric problems.
    The parties filed cross-motions for summary judgment, which
    were    referred        to    the     magistrate         judge     for    a    Report    and
    Recommendation (Report).               In the magistrate judge’s Report, he
    suggested that the district court grant Appellee’s motion for
    summary      judgment        and     deny     Appellant’s        motion       for   summary
    judgment.          Appellant        filed    objections       to    the   Report.        The
    district     court      overruled      the    objections,          adopted    the   Report,
    granted      Appellee’s            motion     for     summary        judgment,       denied
    Appellant’s motion for summary judgment, and affirmed Appellee’s
    final decision denying Appellant’s claim for DIB.
    3
    Appellant then timely filed her notice of appeal with this
    Court.      We     have      jurisdiction        to   consider       her       appeal       under
    42 U.S.C.       § 405(g)      and   28      U.S.C.      §    1291.         Discerning          no
    reversible error, we affirm.
    I.
    In   a    Social      Security       case      such    as     this,      it     is     the
    plaintiff’s duty to both produce evidence and prove that she is
    disabled under         the    Social     Security      Act,    §   205(g),        42    U.S.C.
    § 405(g).         See Pass v. Chater, 
    65 F.3d 1200
    , 1203 (4th Cir.
    1995).      Our review of the decision of the Administrative Law
    Judge (ALJ) in an action involving disability benefits is quite
    limited.        We must uphold the ALJ’s factual findings if they are
    supported by substantial evidence and reached by applying the
    correct legal standard.              Hancock v. Astrue, 
    667 F.3d 470
    , 472
    (4th     Cir.    2012).        “Substantial           evidence       is    such      relevant
    evidence    as     a   reasonable        mind      might     accept       as   adequate       to
    support a conclusion.”              Craig v. Chater, 
    76 F.3d 585
    , 589 (4th
    Cir.     1996)     (internal        citations         omitted)        (quotation            marks
    omitted).         It   “consists       of    more     than    a    mere        scintilla      of
    evidence but may be less than a preponderance.” Smith v. Chater,
    
    99 F.3d 635
    , 638 (4th Cir. 1996).
    When we review whether substantial evidence supports the
    findings of the ALJ, “we do not undertake to reweigh conflicting
    4
    evidence,      make       credibility           determinations,               or    substitute        our
    judgment for that of the [ALJ].”                        Johnson v. Barnhart, 
    434 F.3d 650
    , 653 (4th Cir. 2005) (internal citations and quotation marks
    omitted).          “Where conflicting evidence allows reasonable minds
    to   differ    as     to    whether        a     claimant       .    .    .    is       disabled,     the
    responsibility for that decision falls on [the ALJ].”                                          
    Craig, 76 F.3d at 589
    .          “[T]he substantial evidence standard ‘presupposes
    . . . a zone of choice within which the decisionmakers can go
    either     way,       without         interference              by       the        courts.            An
    administrative         decision           is     not     subject         to        reversal       merely
    because substantial evidence would have supported an opposite
    decision.’”          Clarke v. Bowen, 
    843 F.2d 271
    , 272-73 (8th Cir.
    1988) (quoting Baker v. Heckler, 
    730 F.2d 1147
    , 1150 (8th Cir.
    1984)) (internal citation omitted).
    Consequently,            it   is    beyond       dispute          that       it    is    not   the
    province      of    the    courts         to    resolve      factual          matters        in   Social
    Security cases such as this de novo. “At the same time, they
    must    not    abdicate          their         traditional          functions;           they     cannot
    escape   their       duty       to   scrutinize          ‘the       record         as    a   whole’    to
    determine whether the conclusions reached are rational.”                                          Thomas
    v.   Celebrezze,          
    331 F.2d 541
    ,        543   (4th        Cir.       1964)       (quoting
    Universal Camera Corp. v. N.L.R.B., 
    340 U.S. 474
    , 490 (1951)).
    5
    II.
    The Social Security Administration has established a five-
    step sequential evaluation process for determining if a person
    is    disabled.    20    C.F.R.   §   404.1520(a)(4)(i-v)       (2004).      In
    relevant part, the Code of Federal Regulations provides:
    At the first step, we consider your work
    activity, if any.   If you are doing substantial
    gainful activity, we will find that you are not
    disabled....
    At the second step, we consider the medical
    severity of your impairment(s). If you do not have a
    severe medically determinable physical or mental
    impairment that meets the duration requirement in [20
    C.F.R.] § 404.1509, or a combination of impairments
    that is severe and meets the duration requirement, we
    will find that you are not disabled....
    At the third step, we also consider the medical
    severity of your impairment(s).       If you have an
    impairment(s) that meets or equals one of our listings
    in appendix 1 of this subpart and meets the duration
    requirement, we will find that you are disabled....
    At the fourth step, we consider our assessment of
    your residual functional capacity and your past
    relevant work. If you can still do your past relevant
    work, we will find that you are not disabled....
    At the fifth and last step, we consider our
    assessment of your residual functional capacity and
    your age, education, and work experience to see if you
    can make an adjustment to other work. If you can make
    an adjustment to other work, we will find that you are
    not disabled. If you cannot make an adjustment to
    other work, we will find that you are disabled.
    
    Id. The parties
       agree   that:    (1)   Appellant   is   not   currently
    engaged in any substantial gainful activity; (2) Appellant has
    6
    several        medically           determinable           severe        impairments,        (3)
    Appellant’s       severe       impairments           do    not     meet       or    equal   an
    impairment in any of Appellee’s Listing of Impairments, and, (4)
    Appellant’s impairments prevent her from returning to her past
    relevant       work.        They    disagree,        however,      as    to        Appellant’s
    residual functional capacity--key to determining whether she is
    able to do other work.
    III.
    There are two issues presented by this appeal: (1) whether
    the ALJ was correct in his decision not to give the opinion of
    the treating physician controlling weight, and (2) whether, in
    making his credibility determination as to Appellant, the ALJ
    erred     in    his     consideration           of   the     conservative          nature   of
    Appellant’s       treatment         and   her    non-compliance          with      taking   her
    medications as prescribed.                  We will consider these issues in
    turn.
    A.
    First, Appellant contends that the ALJ erred in assigning
    limited weight to the opinions of her treating physician, Dr.
    John     Swing,       and    her     treating        psychiatric         counselor,     Betty
    Gosnell.       We are unconvinced.
    7
    When evaluating medical opinions, the ALJ should consider
    “(1) whether the physician has examined the applicant, (2) the
    treatment relationship between the physician and the applicant,
    (3)   the   supportability          of    the   physician’s        opinion,      (4)   the
    consistency of the opinion with the record, and (5) whether the
    physician is a specialist.”              
    Johnson, 434 F.3d at 654
    .
    An ALJ’s determination as to the weight to be assigned to a
    medical     opinion       generally      will   not    be    disturbed      absent     some
    indication         that      the      ALJ       has      dredged       up     “specious
    inconsistencies,” Scivally v. Sullivan, 
    966 F.2d 1070
    , 1077 (7th
    Cir. 1992), or has failed to give a sufficient reason for the
    weight      afforded        a      particular         opinion,     see      20    C.F.R.
    § 404.1527(d) (1998).
    According to 20 C.F.R. §§ 404.1527(d)(2) & 416.927(d)(2), a
    treating source’s opinion on issues of the nature and severity
    of the impairments will be given controlling weight when well
    supported     by     medically        acceptable        clinical     and     laboratory
    diagnostic techniques and when the opinion is consistent with
    the   other   substantial          evidence     in     the   record.        Conversely,
    however, “the ALJ holds the discretion to give less weight to
    the testimony of a treating physician in the face of persuasive
    contrary evidence.”             Mastro v. Apfel, 
    270 F.3d 171
    , 178 (4th
    Cir. 2001); see also 
    Craig, 76 F.3d at 590
    (finding that “if a
    physician’s opinion in not supported by clinical evidence or if
    8
    it is inconsistent with other substantial evidence, it should be
    accorded significantly less weight”).
    Of course, a medical expert’s opinion as to whether one is
    disabled        is    not     dispositive;       opinions        as    to    disability      are
    reserved for the ALJ and for the ALJ alone.                                 See 20 C.F.R. §
    404.1527(e)(1) (1998).                  Generally, the more the medical source
    presents        relevant       evidence     to       support     his    opinion,       and   the
    better      that      he    explains     it,   the     more      weight     his   opinion     is
    given.      See 20 C.F.R. § 404.1527(d)(3) (1998). Additionally, the
    more consistent the opinion is with the record as a whole, the
    more       weight       the      ALJ    will     give       to    it.       See   20    C.F.R.
    § 404.1527(d)(4) (1998).
    In rendering his decision on this issue, the ALJ considered
    the opinions of four medical sources:                       (1) John Swing, M.D.; (2)
    Betty Gosnell, L.P.C; (3) Martha Merrion, Ph.D.; and (4) Sandra
    Francis, Ph.D.
    As the ALJ noted in his decision, Appellant came to Dr.
    Swing      on    March      7,    2007,    “due       to    worsening        depression      and
    anxiety.”            J.A. 10. ∗        “She complained of anhedonia, decreased
    motivation, and increased crying.                          On exam she had depressed
    ∗
    Citations herein to “J.A.” refer to the contents of the
    Joint Appendix filed by the parties in this appeal; and
    citations to “A.R.” refer to the Social Security Administrative
    Record that Appellee filed with the district court.
    9
    mood   and    congruent   affect.”       
    Id. “On April
      4,   2007,    she
    reported her medications were causing her to be jittery.                        She
    noted to continue to be anxious.”            
    Id. Appellant came
    to Dr. Swing again on May 30, 2007, and
    “expressed . . . increased depression and sadness, and decreased
    sleep.”      
    Id. The next
    time Appellant saw Dr. Swing was on July
    16, 2007, at which time “she expressed that she was going to get
    a new job, because her current job was causing too much stress.
    She was cooperative and talkative.             She was noted to be fairly
    stable.”     
    Id. In Dr.
    Swing’s “Psychiatry Progress Note” on August 16,
    2007, “he noted that her depression was largely under control,
    but her [anxiety] persisted.            She reported that she was much
    better overall, and she was noted as to be calm.”                  
    Id. He also
    noted that she had “no suicidal or homicidal ideation.”                         
    Id. The ALJ
    noted that Appellant returned to Dr. Swing on November
    13, 2007, at which time “[s]he reported feeling overwhelmed,
    depressed and anxious.”           
    Id. Thereafter, on
    December 4, 2007,
    “she complained of feeling ‘discouraged.’”               
    Id. On January
    10, 2008, the ALJ noted from Dr. Swing’s records
    that Appellant “was pleasant, calm, and cooperative, with no
    suicidal or homicidal ideation.          She was noted to be improving.”
    
    Id. Appellant saw
    Dr. Swing again on March 3, 2008.                        “She
    reported     anxiety   due   to   her   recent     medical     course,   and    was
    10
    striving for answers.”               
    Id. at 12.
          During Appellant’s March 31,
    2008, appointment with Dr. Swing, she “reported having tremors
    from the medications.           She was anxious.”            
    Id. During Appellant’s
             June    10,    2008,    appointment         with    Dr.
    Swing, he “noted that [Appellant’s] mild anxiety persisted.                                He
    also marked that she had no homicidal or suicidal ideation.”
    
    Id. at 13.
              Then, during Appellant’s July 8, 2008, appointment
    with Dr. Swing, “she was reportedly calm with no homicidal or
    suicidal ideation.”           
    Id. Appellant saw
    Dr. Swing on October 20,
    2008.    
    Id. At that
    time, she “reported to Dr. Swing that she
    felt    that    she    was    doing     okay.       She   reported      some      increased
    anxiety, and was taking extra Xanax during the day.”                          
    Id. Appellant returned
    to Dr. Swing on January 22, 2009.                               
    Id. at 14.
        “She was quiet and calm.                 She reported that she was not
    taking    her    full       dosage    of     medication      because    she       could   not
    afford it, but believed she needed it.                     She was stable, with no
    suicidal or homicidal ideation.”                   
    Id. at 14.
         During Appellant’s
    appointment      on     April    16,       2009,    “[s]he     had     no    suicidal     or
    homicidal ideation.             
    Id. During Appellant’s
    April 21, 2009,
    appointment,         “she     complained       [of]    depression       and       increased
    crying.”       
    Id. Appellant reported
    on May 14, 2009, that “she had
    not started a prescribed medication.                      There was no suicidal or
    homicidal ideation.”            
    Id. And then
    “[o]n June 18, 2009, she was
    mostly calm, but was slight[ly] anxious at times.”                          
    Id. 11 According
        to     the   ALJ,    in     regards        to     Betty     Gosnell,
    Appellant’s counselor,
    Treatment notes from [Appellant’s] counselor in 2009
    reflect that [Appellant] was reporting generalized
    fatigue and pain, but her boyfriend was being a bit
    more attentive to her. She noted positive experience
    from the neurofeedback sessions and expressed this
    [at] each appointment.        Treatment notes dated
    November 4, 2009[], reflect that [Appellant] was in
    good spirits, had a goal of cooking more healthy
    foods for her family, and she was cooking more from
    scratch to save money at the grocery store.
    
    Id. at 15
    (citations omitted).                  There appears to be no dispute
    as to the ALJ’s finding on this issue and, thus, we need not
    discuss it here except to say that the ALJ’s summarization of
    Gosnell’s notes are in accord with our own review of the notes.
    Dr. Swing completed a Mental Impairment Questionnaire on
    January 21, 2009, in which he checked “severe” as it relates to
    eleven     of    a    list    of      twenty     of     Appellant’s        work-related
    abilities.       A.R. 893-94; see also J.A. 18.                       “Severe indicates
    that the activity is totally precluded on a sustained basis and
    would     result     in     failing     after     even        short     duration:        5-10
    minutes.”       A.R. 893.      Dr. Swing marked as severe the following
    work-related         limitations:         needing        “special         supervision,”
    “work[ing]      in   coordination       with     or    [in]     proximity       to   others
    without     being      distracted,”        “mak[ing]          simple     work        related
    decisions,” “complet[ing] a normal workday and work week without
    interruptions        from    psychologically          based    symptoms     and      .   .   .
    12
    perform[ing] at a consistent pace without an unreasonable number
    and   length    of     rests,”        “interact[ing]         appropriately     with   the
    general      public    or       customers,”         “accept[ing]      instructions    and
    responding      appropriately            to      criticism      from      supervisors,”
    “get[ting] along with co-workers or peers without distracting
    them or exhibiting behavioral extremes,” “maintain[ing] socially
    appropriate behavior and . . . adher[ing] to basic standards of
    neatness      and     cleanliness,”             “respond[ing]         appropriately     to
    expected     changes       in    the    work     setting,”     “set[ting]      realistic
    goals   or    mak[ing]       plans      independently,”        and     “travel[ing]     in
    unfamiliar settings and us[ing] public transportation.”                               A.R.
    893-94.      However, the ALJ was permitted to afford these opinions
    limited    weight,      to      the    extent    that   they    are    controverted    by
    other medical evidence in the record.                     See Meyer v. Colvin, 
    754 F.3d 251
    , 256 (4th Cir. 2014).
    Gosnell, who provided therapy for Appellant from June 27,
    2007,   until       July     22,      2008,     three   to    four     times   a   month,
    completed a mental status evaluation on July 29, 2008, which the
    ALJ summarized as follows:
    Ms.   Gosnell  opined    that  she   did  not   believe
    [Appellant] was able to maintain a job at the time
    she completed the mental status evaluation form.
    [On] January 5, 2009, Ms. Gosnell indicated that the
    [Appellant] had mild-to-moderate impairments in her
    ability to perform activities of daily living, and
    marked impairments in ability to maintain social
    relationships   and   in   maintaining   concentration,
    persistence, and pace.     She opined that [Appellant]
    13
    had severe impairments in her ability to maintain
    attention and concentration for at least 2 straight
    hours;   sustain    an   ordinary   routine   without
    supervision, to complete a normal workday without
    interruptions from psychologically based symptoms and
    perform at a consistent pace without an unreasonable
    number and length of rests; to respond appropriately
    to expected and unexpected changes in the work
    setting, and to travel in unfamiliar settings and use
    public transport.   She opined that [Appellant] would
    have moderately severe limitations in her ability to
    set realistic goals, to accept instructions and
    respond appropriately to criticism from supervisors;
    to ask simple instructions or request assistance from
    supervisors; to work in coordination or proximity to
    others without being distracted; to make simple work
    decisions; and to understand, remember, and carry out
    detailed instructions.      She indicated that the
    claimant would be moderately limited in her ability
    to remember locations and work-like procedures, to
    understand[,] remember, and carry [ ] out simple
    instructions, to interact appropriately with the
    general public, and to be aware of normal hazards and
    take necessary precautions.
    J.A. 17.    Having reviewed Gosnell’s mental status evaluation for
    ourselves, we think that the ALJ has correctly summarized it,
    and there appears to be no argument to the contrary.
    Dr. Merrion of the Virginia Department of Rehabilitative
    Services examined Appellant on February 26, 2009.                      A.R. 907.
    Dr.    Merrion   found    Appellant      “capable   of    doing    simple    and
    repetitive tasks consistently well if she were not as dependent
    as she is.”      
    Id. at 911.
       Dr. Merrion also stated that Appellant
    “could take supervision and follow directions[,] but supervisors
    would tend to be exasperated with her. . . .                  Working with too
    many   coworkers    or   the   public   would   tend     to   render   her   less
    14
    efficient.        .    .    .      [Appellant]        has    a     mildly       to     moderately
    impaired ability to deal with the normal stressors and demands
    encountered in competitive employment.”                       
    Id. Dr. Francis,
            the      last      non-examining             State      Agency
    psychologist to review Appellant’s records for Appellee prior to
    the    hearing        before       the   ALJ,      concluded       that,        “[d]ue    to     her
    psychiatric impairments, [Appellant] is . . . limited to tasks
    that   only       require         limited    contact      with      the        general    public,
    involving simple, unskilled work tasks.”                           J.A. 18.           To be more
    specific, Dr. Francis stated that Appellant “is able to meet the
    basic demands of competitive work on a sustained basis despite
    the limitations stemming from her mental impairments.                                      She is
    capable of simple routine work in a nonstressful environment
    with limited contact with the public and coworkers.                                  A.R. 929.
    Based upon all of the medical evidence, the ALJ gave the
    opinion      of    Dr.     Francis       “significant        weight       because        [it   was]
    consistent        with      objective       findings        made    upon        examination       of
    [Appellant].”              J.A.    18.      Further,     the       ALJ    “assigned       limited
    weight       to    the       opinions       of     Dr.      Swing        and     Ms.     Gosnell,
    [Appellant’s]            treating        psychiatric         sources,           as     they      are
    inconsistent          with      their    treatment       notes      contained          throughout
    [Appellant’s] medical records.”                    
    Id. As to
    Dr. Merrion, the ALJ
    gave her opinion “greater but not controlling weight because she
    had the opportunity to examine [Appellant], but only saw her on
    15
    one occasion.”        
    Id. We are
    of the opinion that substantial
    evidence supports the ALJ’s decision to assign the weight that
    he did to the various medical opinions.
    We must defer to the ALJ’s assignments of weight unless
    they are not supported by substantial evidence.                 
    Hancock, 667 F.3d at 472
    .       Here, some of Dr. Swing’s treatment notes suggest
    that Appellant experienced periods of improvement.              For example,
    Dr. Swing wrote “[o]n January 10, 2008, [that Appellant] was
    pleasant, calm and cooperative, with no suicidal or homicidal
    ideation.     She was noted to be improving.”            J.A. 10.   And “[o]n
    June 18, 2009, she was mostly calm, but was slight[ly] anxious
    at times.”     
    Id. Simply stated,
    there is more than a “scintilla
    of evidence” in the record supporting the ALJ’s conclusion that
    Dr. Swing’s opinion is incongruent with both his own treatment
    notes and some of the other medical evidence in the record.
    In the medical opinion that Gosnell presented to the ALJ,
    “Ms. Gosnell opined that she did not believe [Appellant] was
    able to maintain a job at the time she completed the mental
    status evaluation form” on July 29, 2008.            
    Id. at 17.
        Under our
    deferential standard of review, there is enough evidence in the
    record to support the ALJ’s decision to accord this opinion less
    weight.
    During       Appellant’s   October    5,    2007,     appointment    with
    Gosnell,    she    stated   that   she   was    “feeling   better   and   more
    16
    energized.”     She also told Gosnell that she was “willing to try
    to venture out a bit and look for a job.”                             A.R. 948.       At
    Appellant’s October 15, 2007, appointment, Gosnell wrote in her
    notes that Appellant “is excited about [a] possible job at Rite
    Aid.     She is eager to be interviewed and feels that she has a
    good shot at it.”         
    Id. Appellant also
    reported that “she is optimistic and upbeat
    in the face of financial and relationship problems.                             She is
    better to get out of the house and says that she believes that
    neurofeedback has been helpful.”                 
    Id. At Appellant’s
    October
    19, 2007, session, she said that she was “doing pretty well but
    feeling achy.        Her first interview went well.”                  
    Id. “She has
    been able to drive to her appointments and tend to her families’
    needs.    This energizes her.”          
    Id. And, then
      on    June   23,   2009,        just    weeks    before    Gosnell
    completed her mental evaluation for Appellant, she stated in her
    notes that Appellant reported that “[s]ummer is going pretty
    well.”    A.R. 957.        “[Appellant] is enjoying the warmer weather
    and longer periods of daylight.                 She says that life does not
    seem as overwhelming in the summer time. She is getting more
    physical exercise than in cold weather.”                       
    Id. Gosnell also
    noted    that   Appellant       “reports      that    that    helps    quite    a   bit.
    Relationship is going okay right now although she struggles with
    his parents and his relationship with his mother.”                     
    Id. 17 Thus,
    as with Dr. Swing’s opinion, a reasonable mind might
    agree with the ALJ’s finding that Gosnell’s opinion does not
    comport with her own treatment notes or with other evidence in
    the record.    We hold that the ALJ’s decision to accord limited
    weight   to   Gosnell’s   and   Swing’s   opinions   is   supported   by
    substantial evidence.
    B.
    Second, Appellant argues that the ALJ erred in considering
    the conservative nature of Appellant’s treatment and her non-
    compliance in determining whether she was credible.             We are
    unpersuaded.
    On this issue, the ALJ stated the following:
    [Appellant’s]    testimony    regarding   her    extreme
    symptoms    and    limitations    is    not    credible.
    [Appellant] has not generally received the type of
    medical treatment one would expect for a totally
    disabled   individual.      Although   [Appellant]   has
    received   treatment   for   the   allegedly   disabling
    impairments, that treatment has been essentially
    routine and conservative in nature.         Further the
    record shows that [Appellant] has not been compliant
    with recommended treatment. Treatment notes from Dr.
    Swing indicate compliance issues with medications,
    where [Appellant] had failed to start medications as
    prescribed, or had self-discontinued medications.
    Treatment notes from [Appellant’s] primary care
    physician, as recent as November 2010, also show
    [Appellant] having compliance issues [and] self-
    discontinuing    medications.       While    [Appellant]
    complained of migraine headaches and rheumatoid
    arthritis, the record shows that these have been
    responsive to treatment, including medications and
    trigger point injections.     [Appellant’s] routine and
    18
    conservative treatment and failure to comply with her
    treatment   regimen    diminishes   her    credibility
    regarding the frequency and severity of her symptoms,
    and the extent of her functional limitations.
    J.A.   17   (internal    citation   omitted).       As    already   noted,   in
    reviewing whether substantial evidence supports the findings of
    the ALJ, “we do not undertake to reweigh conflicting evidence,
    make credibility determinations, or substitute our judgment for
    that of the [ALJ].”      
    Johnson, 434 F.3d at 653
    .
    1.
    Prior to the ALJ’s consideration of Step Four of the five-
    step    sequential      evaluation,    the    ALJ     must    determine      the
    plaintiff’s    Residual    Functional      Capacity      (RFC).     20   C.F.R.
    §§ 416.920(e)-(f), 416.945(a)(1).          Under SSR 83-10, one’s RFC is
    [a] medical assessment of what an individual can do
    in a work setting in spite of the functional
    limitations and environmental restrictions imposed by
    all   of    his   or   her   medically   determinable
    impairment(s).   RFC is the maximum degree to which
    the individual retains the capacity for sustained
    performance of the physical-mental requirements of
    jobs.
    
    Id. In his
    decision, the ALJ stated that,
    [a]fter careful consideration of the entire record,
    [he   found]  that  [Appellant]  has   the  residual
    functional capacity to perform a full range of light
    work as defined in 20 C.F.R. 404.1567(b)[,] except
    she should [have] no greater than moderate exposure
    to hazards such as machinery and heights.     She is
    limited to occasionally climbing ramps, stairs,
    19
    ladders, ropes and scaffolds.   She can occasionally
    balance, stoop, kneel, crouch and crawl.      She is
    capable   of    understanding,  carrying   out   and
    remembering simple instructions in an unskilled
    position, with no greater than occasional contact of
    the general public.
    J.A. 9
    “[W]hether a person is disabled by pain or other symptoms
    is a two-step process.         First, there must be objective medical
    evidence showing the existence of a medical impairment(s) which
    results     from   anatomical,        physiological,          or     psychological
    abnormalities and which could reasonably be expected to produce
    the pain or other symptoms alleged.”                  
    Craig, 76 F.3d at 594
    (citations omitted) (emphasis omitted).                  “At this stage of the
    inquiry, the pain claimed is not directly at issue; the focus is
    instead on establishing a determinable underlying impairment—a
    statutory    requirement    for    entitlement      to     benefits—which      could
    reasonably be expected to be the cause of the disabling pain
    asserted by the claimant.”         
    Id. Second, after
    the first inquiry
    is   complete,     the   ALJ      must    evaluate         “the    intensity      and
    persistence of the claimant’s pain, and the extent to which it
    affects her ability to work[.]”                
    Id. at 585.
           “This evaluation
    must take into account not only the claimant’s statements about
    her pain, but also ‘all the available evidence,’ including the
    claimant’s    medical      history,      medical     signs,        and    laboratory
    findings,    any   objective      medical       evidence    of     pain   (such   as
    20
    evidence of reduced joint motion, muscle spasms, deteriorating
    tissues, redness, etc.).”                  
    Id. The ALJ
    must also take into
    account “any          other    evidence      relevant    to    the    severity        of   the
    impairment, such as evidence of the claimant’s daily activities,
    specific descriptions of the pain, and any medical treatment
    taken to alleviate it[.]”              
    Id. “[T]here must
    be . . . a medical impairment . . . which,
    when     considered         with     all    the    evidence     .     .   .     (including
    statements       of     the    individual         or   his    physician       as     to    the
    intensity and persistence of such pain or other symptoms which
    may reasonably be accepted as consistent with the medical signs
    and findings), would lead to a conclusion that the individual is
    under a disability.”            42 U.S.C. § 423(d)(5)(A).
    According to the ALJ, Appellant has the following severe
    impairments:          rheumatoid       arthritis,       fibromyalgia,           headaches,
    depression, and anxiety.                   J.A. 6.      And, the ALJ found that
    Appellant’s “medically determinable impairments could reasonably
    be     expected        to      cause       the     alleged      symptoms;            however,
    [Appellant’s] statements concerning the intensity, persistence
    and limiting effects of these symptoms are not credible to the
    extent    that    they        are    inconsistent      with    the     . .      .    residual
    functional capacity assessment.”                   J.A. 10.         Further, as stated
    above,    the     ALJ       avowed    that    “[Appellant]       has      not       generally
    received the type of medical treatment one would expect for a
    21
    totally disabled individual.              Although [Appellant] has received
    treatment       for     the     allegedly      disabling         impairments,       that
    treatment       has    been    essentially     routine         and   conservative    in
    nature.”    J.A. 17.
    In response to the ALJ’s holding regarding the routine and
    conservative nature of Appellant’s treatment, Appellant argues
    that “[t]he characterization of [Appellant’s] psychiatric care
    as ‘routine and conservative’ is an incorrect legal standard of
    evaluation of credibility where the term is undefined in the
    regulations      and    record.         The   term   is    idiosyncratic      to    the
    beliefs    of    any    given     decision     maker.”          Appellant’s   Br.    26
    (emphasis omitted).           We disagree.
    First, according to 20 C.F.R. § 404.1529(c)(3)(iv)-(v), in
    determining       if    someone    is    disabled,        it    is   appropriate     to
    consider such things as:
    (iv) The type, dosage, effectiveness, and side effects of
    any medication you take or have taken to alleviate your
    pain or other symptoms; [and]
    (v) Treatment, other than medication, you receive or
    have received for relief of your pain or other
    symptoms[.]
    
    Id. Therefore, inasmuch
    as the ALJ is allowed to consider the
    nature of Appellant’s treatment in determining whether she is
    disabled, a reasonable mind might agree that the conservative
    nature of Appellant’s treatment is an adequate basis to support
    22
    the ALJ’s conclusion that Appellant’s testimony of her disabling
    condition was incredible.          See 
    Craig, 76 F.3d at 589
    .
    Second, contrary to any suggestion otherwise, this Court
    has long held that it is appropriate for the ALJ to consider the
    conservative nature of a plaintiff’s treatment –- among other
    factors -- in judging the credibility of the plaintiff.                   As this
    Court held in Craig, “[a]lthough a claimant’s allegations about
    her pain may not be discredited solely because they are not
    substantiated by objective evidence of the pain itself or its
    severity,     they   need   not    be   accepted   to     the   extent   they   are
    inconsistent    with   the   available        evidence,    including     objective
    evidence of the underlying impairment, and the extent to which
    that impairment can reasonably be expected to cause the pain the
    claimant alleges she suffers[.]”               
    Craig, 76 F.3d at 595
    .           See
    also Gross v. Heckler, 
    785 F.2d 1163
    , 1165-66 (4th Cir. 1986)
    (finding the claimant’s claim that he was disabled not credible
    when “[h]is arthritis responded to conservative treatment, and
    his stomach pains were relieved by antacids.                    If a symptom can
    be reasonably controlled by medication or treatment, it is not
    disabling.”); Shively v. Heckler, 
    739 F.2d 987
    , 990 (4th Cir.
    1984) (“Claimant’s allegations that he suffered such severe pain
    are not supported by x-rays or neurological findings.                      He has
    never been hospitalized for his back pain or other ailments. At
    the   prior   supplemental        hearing,    claimant     indicated     that   the
    23
    medication he was taking for pain was Extra Strength Tylenol and
    Extra Strength Excedrin, both nonprescription medicines.                                    At the
    latest    supplemental            hearing,          claimant      testified        that     he    was
    taking Nalfon, which the Physician’s Desk Reference describes as
    an analgesia for treatment of mild to moderate pain, prescribed
    for    relief        from    acute       flairs          of   rheumatoid       arthritis         and
    osteoarthritis.              The      ALJ     observed        that     stronger      medications
    could have been prescribed.”).
    Third,        in     allowing         the     conservative         nature       of     one’s
    treatment       as    one        of    the     factors        a   court      may    consider       in
    determining      a        claimant’s         credibility,         we   are    in    accord       with
    several other courts of appeals that have held the same.                                         See,
    e.g., Smith v. Colvin, 
    756 F.3d 621
    , 626 (8th Cir. 2014) (noting
    with    approval          that     the       ALJ’s       credibility      determination           was
    based, in part, on finding that the plaintiff’s treatment was
    “essentially routine and/or conservative in nature”) (internal
    quotation marks omitted); Wall v. Astrue, 
    561 F.3d 1048
    , 1068–69
    (10th Cir. 2009) (holding that a history of conservative medical
    treatment undermines allegations of disabling symptoms); Parra
    v.    Astrue,    
    481 F.3d 742
    ,    751    (9th     Cir.     2007)       (stating      that
    evidence of conservative treatment permits the ALJ to discount
    the     claimant’s          testimony           regarding         the     severity          of     an
    impairment); Sienkiewicz v. Barnhart, 
    409 F.3d 798
    , 804 (7th
    Cir. 2005) (noting with approval the ALJ’s consideration of the
    24
    nature   of    plaintiff’s    treatment         as   having    been      “routine        and
    conservative”     in   making       his    credibility        decision)          (internal
    quotation marks omitted); Knepp v. Apfel, 
    204 F.3d 78
    , 83 (3d
    Cir. 2000) (same); Wolfe v. Chater, 
    86 F.3d 1072
    , 1078 (11th
    Cir.   1996)    (holding     that    a    physician’s     conservative             medical
    treatment for a particular condition tends to negate a claim of
    disability).
    Fourth, and finally, as to Appellant’s argument that “[t]he
    term [conservative treatment] is idiosyncratic to the beliefs of
    any    given    decision     maker[,]”           Appellant’s           Br.       26,   “the
    substantial     evidence     standard      ‘presupposes        .   .    .    a    zone    of
    choice   within    which     the     decisionmakers       can      go       either     way,
    without interference by the courts.                  An administrative decision
    is not subject to reversal merely because substantial evidence
    would have supported an opposite decision.’”                       
    Clarke, 843 F.2d at 272-73
    .
    In reviewing Appellant’s arguments, it appears that she may
    be missing the reason as to why it is proper for the ALJ to
    consider the conservative treatment of a claimant in making a
    credibility decision.        It is as simple as this:               if all that the
    claimant needs is conservative treatment, it is reasonable for
    an ALJ to find that the alleged disability is not as bad as the
    claimant says that it is.                 Put another way, when a claimant
    complains that her alleged disability is so bad that she is
    25
    unable to work in any job whatsoever, but the ALJ finds that the
    treatment was not as aggressive as one would reasonably think
    would be employed if the alleged disability were actually that
    severe, then it is reasonable for the ALJ to conclude that the
    conservative treatment bears on the claimant’s credibility.
    Of    course,      there     may    be    any       number   of    reasons     for    a
    physician to prescribe a “conservative” course of treatment, and
    it   is     for    that    reason     that      such     treatment       alone    would    not
    necessarily         render      a     claimant           ineligible      for     disability
    benefits.         But we are not presented here with a situation in
    which     there     is    any   suggestion          that    Appellant      required       more
    aggressive        treatment     yet    received          conservative      treatment       for
    other reasons.            From the record as detailed herein, it appears
    that      the     conservative      nature          of    Appellant’s      treatment       was
    sufficient to prevent her from being totally disabled.                              Because
    it is well established in this circuit that the ALJ can consider
    the conservative nature of a claimant’s treatment in making a
    credibility        determination,         we    hold      that   there    is     substantial
    evidence in the record to support the ALJ’s decision to take the
    conservative nature of Appellant’s treatment into consideration
    in finding her claim of total disability incredible.
    26
    2.
    Next, Appellant maintains that her “alleged non-compliance
    with prescribed medication regimens is an improper factor for
    evaluation of credibility in the absence of any connection to
    [Appellant’s] credibility such as [Appellant] did not need the
    medication,    was    failing   to    take    the    medication       in   order     to
    produce    disability     or    was    attempting          to     hide     the    non-
    compliance.”    Appellant’s Br. 30.          We disagree.
    Under 20 C.F.R. § 404.1530,
    to get benefits, you must follow treatment prescribed
    by your physician if this treatment can restore your
    ability to work . . . .     If you do not follow the
    prescribed treatment without a good reason, we will
    not find you disabled or, if you are already
    receiving benefits, we will stop paying you benefits.
    . . .     We will consider your physical, mental,
    educational, and linguistic limitations (including
    any lack of facility with the English language) when
    determining if you have an acceptable reason for
    failure to follow prescribed treatment.
    As the ALJ noted in his decision, according to Appellant’s
    medical records, she had been non-compliant with her recommended
    treatment.      J.A.     17.     According          to   the     ALJ’s     decision,
    “[t]reatment   notes    from    Dr.   Swing    indicate         compliance       issues
    with    medication,     where    [Appellant]         had        failed     to    start
    medications as prescribed, or had self-discontinued medications.
    Treatment notes from [Appellant’s] primary care physician, as
    recent as November 2010, also show [Appellant] having compliant
    issues [and] self-discontinuing medications.”                   
    Id. 27 Specifically,
    we note that, although Dr. Swing had earlier
    prescribed       Abilify,    during      Appellant’s      November      19,   2007,
    appointment, Appellant confessed that she had not yet started
    taking the medication because she was “afraid of weight gain.”
    A.R. 677.    On October 20, 2008, Appellant told her doctor that
    she was not taking her medications as prescribed because she
    could not afford them.              
    Id. at 978.
             Although noncompliance
    indicates a lack of credibility only where “there are no good
    reasons” for failing to follow treatment, SSR 96-7p, 
    1996 WL 374186
    (July 2, 1996), there is nothing in the record as to
    whether   Appellant     made       any   attempt    to   obtain    assistance   in
    purchasing her prescription medications.
    In    Dr.    Swing’s        notes   from    Appellant’s      May   14,   2009,
    appointment, 
    id. at 975,
    he noted that she had failed to begin
    taking    Wellbutrin,       as    directed      during   her   April    21,   2009,
    appointment,       
    id. at 976.
          During Appellant’s November 4, 2010,
    appointment with Dr. Dana B. Brown, Appellant informed Dr. Brown
    that she had, on her own, discontinued taking Wellbutrin, 
    id. at 1074,
    since her last visit on October 18, 2010.                      Although Dr.
    Brown had previously “started her on Provigil, . . . she was
    afraid of the medicines and never did start it.”                  
    Id. Appellant argues
    in her brief that she “never engaged in
    behavior which reflects poorly on her credibility when it comes
    to taking medications.”            Appellant’s Br. 39.         But based on this
    28
    record, the ALJ was free to conclude otherwise.                         That is, the
    ALJ could reasonably have determined that the severe symptoms
    Appellant described were inconsistent with her failure to fully
    comply      with   the    treatment         her    physicians    prescribed.          Cf.,
    
    Johnson, 434 F.3d at 658
    (failure to seek care of a medical
    specialist     undermined           the   credibility     of    claimant’s     testimony
    about her subjective assessments of her pain).                        And we may not
    “re-weigh conflicting evidence, make credibility determinations,
    or substitute our judgment for that of the” ALJ.                       
    Craig, 76 F.3d at 589
    .
    In    any    event,      the    ALJ    did    not   deny   Appellant     benefits
    solely because of the evidence of her non-compliance.                            Rather,
    Appellant’s non-compliance was merely one of a number of factors
    the   ALJ    considered        in    determining      that     Appellant’s     testimony
    about her symptoms was only partially credible.                          Because the
    ALJ’s determination is supported by substantial record evidence,
    we cannot disturb it.
    IV.
    Certainly,         the    ALJ       could    have   done    a   better    job     in
    explaining the bases for finding that Appellant is not disabled
    under the Act.        But, the fact that the ALJ could have offered a
    more thorough explanation for his decision does not change our
    conclusion that substantial evidence in the record supports that
    29
    decision.   We hold that “the ALJ’s factual findings . . . are
    supported by substantial evidence and [were] reached by applying
    the correct legal standard.”   
    Hancock, 667 F.3d at 472
    .
    V.
    For these reasons, we affirm the judgment of the district
    court.
    AFFIRMED
    30