Maydai Hernandez-Avalos v. Loretta Lynch , 784 F.3d 944 ( 2015 )


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  •                                PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 14-1331
    MAYDAI HERNANDEZ-AVALOS,
    Petitioner,
    v.
    LORETTA E. LYNCH, Attorney General,
    Respondent.
    On Petition for Review of an Order of the Board of Immigration
    Appeals.
    Argued:   March 25, 2015                    Decided:   April 30, 2015
    Before SHEDD, WYNN, and THACKER, Circuit Judges.
    Petition for review granted; remanded for further proceedings by
    published opinion.    Judge Shedd wrote the opinion, in which
    Judge Wynn and Judge Thacker joined.
    ARGUED: Tamara L. Jezic, YACUB LAW OFFICES, LLC, Woodbridge,
    Virginia, for Petitioner.     Rebecca Hoffberg Phillips, UNITED
    STATES DEPARTMENT OF JUSTICE, Washington, D.C., for Respondent.
    ON BRIEF: Ivan Yacub, YACUB LAW OFFICES, LLC, Woodbridge,
    Virginia, for Petitioner.    Joyce R. Branda, Acting Assistant
    Attorney General, Civil Division, Daniel E. Goldman, Senior
    Litigation Counsel, Samuel P. Go, Senior Litigation Counsel,
    Office of Immigration Litigation, UNITED STATES DEPARTMENT OF
    JUSTICE, Washington, D.C., for Respondent.
    SHEDD, Circuit Judge:
    Maydai    Hernandez-Avalos,       a    native     and    citizen      of   El
    Salvador,   petitions    for   review       of   a   final    order   of   removal
    entered by the Board of Immigration Appeals (BIA).                         For the
    reasons that follow, we grant Hernandez’s petition for review,
    vacate the BIA’s order, and remand for further proceedings.
    I.
    In June 2008, Hernandez and her son, Kevin Avalos-Rojas,
    entered   the   United   States   near       Eagle     Pass,    Texas,     without
    inspection and without valid entry documents.                    The following
    month, the Government initiated deportation proceedings against
    them. 1   Hernandez admitted the factual allegations in her Notice
    to Appear and conceded her removability, but sought relief from
    removal in the form of asylum and withholding of removal under
    the Immigration and Naturalization Act (INA). 2               She had a hearing
    before an Immigration Judge (IJ) in February 2012, during which
    1
    Under 
    8 U.S.C. § 1158
    (b)(3), Kevin Avalos-Rojas is a
    derivative beneficiary in his mother’s application for asylum
    and may also be granted asylum if his mother’s application is
    approved.     The   parties  to   this appeal therefore focus
    exclusively on Hernandez’s claims.
    2
    Hernandez also sought relief under the Convention Against
    Torture (CAT), but because she did not appeal the IJ’s denial of
    her CAT claims to the BIA, these claims are now deemed waived.
    See 
    8 U.S.C. § 1252
    (d)(1); Cordova v. Holder, 
    759 F.3d 332
    , 336
    n.2 (4th Cir. 2014).
    2
    she related certain threats she had received in El Salvador from
    members of the gang Mara 18. 3   The IJ, considering both her live
    and written testimony, found her to be a “generally credible
    witness,” A.R. 47, and her testimony is summarized below.
    In 2007, members of the gang Mara 18 killed Augustin, the
    cousin of Hernandez’s husband, because he refused to join their
    ranks.   Hernandez did not herself witness Augustin’s murder, but
    she later identified his body at the medical forensic lab in her
    town and took it home to prepare it for burial.          Following
    Augustin’s burial, heavily armed gang members came to her house
    and threatened to kill her if she identified the gang members to
    the authorities as the men responsible for Augustin’s murder.
    Although the exact date is unclear from the record, within
    a few months Hernandez was threatened with death a second time.
    Five Mara 18 members came to her home and told her that because
    her son Kevin was getting older, “he was getting ready to join
    the maras.”   A.R. 115.   Kevin was twelve years old at the time.
    When Hernandez responded that her son was not going to join the
    gang, the gang members put a gun to her head and told her that
    if she opposed her son’s joining them, “[she] was the one who
    3
    Mara 18 is a “particularly violent and aggressive gang”
    which “operate[s] openly in El Salvador.”      Orellana-Monson v.
    Holder, 
    685 F.3d 511
    , 515 (5th Cir. 2012).       The gangs in El
    Salvador “encourage juvenile criminal activity, and they train
    new members in crimes such as drug dealing and murder.” 
    Id.
    3
    was going to die.”     A.R. 116.         One of the men who threatened her
    on this occasion was later prosecuted and sentenced to 25 years
    in prison by the Salvadoran government for killings unrelated to
    any   interaction     between       Mara     18     and    Hernandez’s     family.
    Hernandez was not involved in that prosecution, and we have no
    further information about these killings.
    In May 2008, Mara 18 members threatened to kill Hernandez
    for the third time.         They came to her home, put a gun to her
    head, and told her that her son was ready to join the gang.                     She
    responded that her son was not going to join and that she was
    not going to allow the gang members to get any closer to him.
    The Mara 18 members then aimed the gun at her and told her that
    they were going to force her son to join.                        When Hernandez
    responded that she did not want her son to be like them, but
    instead wanted him to study and to be a good person, the Mara 18
    members told her that she had one day to turn her son over to
    the gang or she would be killed.
    Before dawn the following day, Hernandez and her son left
    El Salvador for the United States with the help of a smuggler.
    Hernandez    stated    that     reporting         these     incidents      to   the
    Salvadoran   police   was     not   an     option    for   her   because    “[t]he
    police routinely arrested gang members and within days they were
    released.    Many times the gang members learned who reported them
    to the police and retaliated against that person.                  I was afraid
    4
    that would happen to me.”                     A.R. at 147-48.          Hernandez also
    stated that she does not believe that she can go back to El
    Salvador because the gangs would kill her.
    Despite finding her testimony credible, the IJ found that
    Hernandez had not established her eligibility for asylum because
    she had not demonstrated that she was likely to suffer future
    persecution      on   account       of    a    protected     ground,      nor    had   she
    demonstrated      that    she       was   threatened        by   persons        that   the
    Salvadoran government was unwilling or unable to control.                              The
    IJ   therefore    denied      her    petition       for    relief   and    ordered     her
    removed to El Salvador.              Hernandez appealed to the BIA, which
    affirmed the IJ’s decision.                   She timely filed a petition for
    review   of   the     BIA’s   decision         in   this   court,   challenging        the
    BIA’s denial of her claim for eligibility for asylum and its
    failure to consider her request for withholding of removal.
    II.
    The INA permits the Secretary of Homeland Security or the
    Attorney General, in their discretion, to grant asylum to any
    alien who qualifies as a refugee.                     
    8 U.S.C. § 1158
    (b)(1)(A).
    See also I.N.S. v. Cardoza-Fonseca, 
    480 U.S. 421
    , 443 (1987);
    Naizgi v. Gonzales, 
    455 F.3d 484
    , 486 (4th Cir. 2006).                                  To
    qualify as a refugee, and thereby to establish eligibility for
    asylum, an alien must demonstrate that she
    5
    is unable or unwilling to return to, and is unable or
    unwilling   to   avail  himself  or   herself   of  the
    protection   of,   [her  native]  country   because  of
    persecution or a well-founded fear of persecution on
    account of race, religion, nationality, membership in
    a particular social group, or political opinion.
    
    8 U.S.C. § 1101
    (a)(42)(A). 4
    Where the BIA adopts the IJ’s opinion and supplements it
    with its own reasoning, we review both rulings.                         Barahona v.
    Holder, 
    691 F.3d 349
    , 353 (4th Cir. 2012).                    But where, as here,
    the    BIA    issues     its    own    opinion      without   adopting    the    IJ’s
    reasoning, we review only the BIA’s final order.                        Martinez v.
    Holder, 
    740 F.3d 902
    , 908 (4th Cir. 2014).                     We review factual
    findings under the substantial evidence standard, meaning that
    they are conclusive “unless any reasonable adjudicator would be
    compelled to conclude to the contrary,”                    Cordova v. Holder, 
    759 F.3d 332
    ,   337     (4th        Cir.   2014)       (quoting   
    8 U.S.C. § 1252
    (b)(4)(B)),         and    we   review       legal   determinations   de    novo,
    4
    Withholding of removal, by contrast, is a form of
    mandatory relief.    To qualify, “the applicant must establish
    that if she is removed, there is a clear probability that her
    ‘life or freedom would be threatened ... because of [her] race,
    religion, nationality, membership in a particular social group,
    or political opinion.’” Marynenka v. Holder, 
    592 F.3d 594
    , 600
    (4th Cir. 2010) (quoting 
    8 U.S.C. § 1231
    (b)(3)(A)) (emphasis
    added).   “[A]n applicant who fails to meet the lower standard
    for showing eligibility for asylum will be unable to satisfy the
    higher standard for showing withholding of removal.”     Mirisawo
    v. Holder, 
    599 F.3d 391
    , 396 (4th Cir. 2010).     Because the BIA
    found that Hernandez was not eligible for asylum, it did not
    consider her withholding of removal claim in this case.
    6
    Marynenka       v.       Holder,       
    592 F.3d 594
    ,    600     (4th     Cir.    2010). 5
    Finally,       we       must    uphold        the    BIA’s       decision     “unless      it   is
    ‘manifestly         contrary          to     law    and    an     abuse      of    discretion.’”
    Cordova, 759 F.3d at 337 (quoting Tassi v. Holder, 
    660 F.3d 710
    ,
    719 (4th Cir. 2011)).
    III.
    Under        
    8 U.S.C. § 1101
    (a)(42)(A),           to        establish     her
    eligibility for asylum, Hernandez must prove that she (1) has a
    well-founded fear of persecution; (2) on account of a protected
    ground; (3) by an organization that the Salvadoran government is
    unable or unwilling to control.                            Lopez-Soto v. Ashcroft, 
    383 F.3d 228
    , 234 (4th Cir. 2004) (vacated pending reh’g en banc on
    other grounds).
    A.
    As to the first requirement, we have expressly held that
    “the       threat       of    death        qualifies      as     persecution.”            Crespin-
    Valladares v. Holder, 
    632 F.3d 117
    , 126 (4th Cir. 2011) (citing
    Li v. Gonzales, 
    405 F.3d 171
    , 177 (4th Cir. 2005)).                                       Further,
    “[a]pplicants who demonstrate past persecution are presumed to
    have a well-founded fear of future persecution.”                                     Naizgi, 455
    5
    Because the BIA’s opinion in this case was issued by a
    single member, it is non-precedential and not entitled to
    Chevron deference. Cordova, 759 F.3d at 337 n.3.
    7
    F.3d       at   486    (citing    
    8 C.F.R. § 1208.13
    (b)(1)).            Because
    Hernandez       credibly      testified      that       she   received     death    threats
    from Mara 18, she has proven that she has a well-founded fear of
    future persecution were she to return to El Salvador. 6                            She has
    thus satisfied the first prong of eligibility for asylum.
    B.
    Next, Hernandez must show that the persecution she suffered
    was on account of a protected ground.                         “Persecution occurs ‘on
    account of’ a protected ground if that ground serves as ‘at
    least one central reason for’ the feared persecution.”                             Crespin-
    Valladares,           
    632 F.3d at 127
          (quoting        
    8 U.S.C. § 1158
    (b)(1)(B)(i)).             Among the protected grounds listed in the
    asylum statute is “membership in a particular social group.” 
    8 U.S.C. § 1158
    (b)(1)(B)(i).              Hernandez claims, and the government
    correctly       acknowledges,         that   membership         in   a   nuclear     family
    qualifies       as    a     protected   ground         for    asylum     purposes.     See
    Crespin-Valladares, 
    632 F.3d at 125
     (“[T]he family provides a
    prototypical example of a particular social group.”) (internal
    quotation marks and citations omitted).
    6
    The government conceded at oral argument that to the
    extent the IJ found, and the BIA affirmed, that Hernandez had
    not established a well-founded fear of future persecution, this
    was error.
    8
    The government argues, however, that the BIA was correct in
    holding that Hernandez’s persecution was not “on account of” her
    family ties.       To prove that persecution took place on account of
    family ties, an asylum applicant “need not show that his family
    ties    provide    ‘the    central     reason      or    even    a     dominant    central
    reason’    for    his    persecution,        [but]      he    must     demonstrate     that
    these     ties     are     more       than       ‘an      incidental,       tangential,
    superficial, or subordinate reason’ for his persecution.”                              
    Id. at 127
     (quoting Quinteros-Mendoza v. Holder, 
    556 F.3d 159
    , 164
    (4th Cir. 2009)) (emphasis in original).
    The BIA concluded that the threats to kill Hernandez unless
    she allowed her son to join the gang were not made on account of
    Hernandez’s membership in her nuclear family.                          It reasoned that
    “[s]he was not threatened because of her relationship to her son
    (i.e. family), but rather because she would not consent to her
    son engaging in a criminal activity.”                        A.R. 4.     The government
    argues    that    the     BIA   did    not       err    in     concluding       that   gang
    recruitment       was    the    central      motivation         for     these     threats.
    Further, it argues that the fact that the person blocking the
    gang members’ recruitment effort was their membership target’s
    mother was merely incidental to the recruitment aim.
    We believe that this is an excessively narrow reading of
    the requirement that persecution be undertaken “on account of
    membership in a nuclear family.”                       Hernandez’s relationship to
    9
    her son is why she, and not another person, was threatened with
    death if she did not allow him to join Mara 18, and the gang
    members’ demands leveraged her maternal authority to control her
    son’s activities.            The BIA’s conclusion that these threats were
    directed at her not because she is his mother but because she
    exercises control over her son’s activities draws a meaningless
    distinction under these facts.                It is therefore unreasonable to
    assert that the fact that Hernandez is her son’s mother is not
    at least one central reason for her persecution.
    Indeed, we recently rejected a similar government argument
    in Cordova v. Holder, 
    759 F.3d 332
     (4th Cir. 2014), a case that
    also dealt with a Salvadoran citizen who was the target of gang
    violence.       There, MS-13 gang members repeatedly threatened and
    attacked petitioner Aquino, at first with the stated goal of
    inducing him to join the gang, and later because they believed
    his cousin and uncle were members of a rival gang.                             
    Id.
     at 334-
    35.     The BIA held that Aquino’s kinship ties to his cousin and
    uncle    were    not     a    central    reason       for        the   gang’s       threats,
    reasoning   that       Aquino    had    not   shown    that       MS-13       had   uniquely
    targeted his family and that MS-13 had first targeted Aquino as
    an    incident    of    recruitment.           
    Id. at 339
    .         We    found    this
    reasoning       insufficient       because      the        BIA     had    not       properly
    considered Aquino’s evidence that the later threats he received
    were    motivated      by     retaliation      for     his       cousin       and   uncle’s
    10
    membership in a rival gang.               
    Id.
        We therefore concluded that
    the recruitment motivation underlying Aquino’s persecution did
    not preclude the existence of another central reason – family
    ties – for that same persecution.
    Similarly, in this case, Mara 18 threatened Hernandez in
    order     to   recruit   her    son   into      their    ranks,       but    they    also
    threatened Hernandez, rather than another person, because of her
    family     connection    to     her   son.        Thus,       under    Cordova,       the
    government’s       argument    that   recruitment        was   Mara     18’s    primary
    motivation is unavailing, because there were multiple central
    reasons for the threats Hernandez received. 7
    Because any reasonable adjudicator would be compelled to
    conclude that Hernandez’s maternal relationship to her son is at
    least one central reason for two of the threats she received, we
    hold that the BIA’s conclusion that these threats were not made
    “on     account    of”   her    membership       in     her    nuclear      family    is
    manifestly        contrary     to   law    and    an     abuse    of        discretion.
    7
    This is not to say that every threat that references a
    family member is made on account of family ties. It may well be
    that the threat directing Hernandez not to identify the
    murderers of her husband’s cousin was not made on account of
    Hernandez’s familial connections.    That same threat could have
    been directed at any person who knew about the gang members’
    criminal activities. By contrast, the two threats that directed
    Hernandez to turn her son over to the gang were meaningful only
    because of her maternal authority over her son’s actions, and
    there is no evidence that she would have been selected as the
    recipient of those threats absent that familial connection.
    11
    Accordingly,   Hernandez    has   met     the   second   asylum   eligibility
    requirement.
    C.
    Finally, Hernandez must show that the Salvadoran government
    is either unwilling or unable to control the gang members who
    threatened her.   The BIA found that Hernandez had “not shown any
    clear error in the Immigration Judge’s factual finding” that the
    government of El Salvador would not be unwilling or unable to
    protect her from the gang.        A.R. 4.       As a result, we must also
    examine the IJ’s factual finding on this issue.
    The IJ acknowledged that the gang problem in El Salvador is
    “quite serious” and that Hernandez had perhaps failed to report
    the threats she received to the Salvadoran authorities because
    the Mara 18 members had threatened to harm her if she did so.
    A.R. 50.   Despite these observations, however, the IJ concluded
    that Hernandez had not shown that El Salvador is unwilling or
    unable to protect her because she had not attempted to obtain
    protection from the Salvadoran authorities.              
    Id.
       In support of
    this rationale, the IJ stated that Hernandez had testified that
    one of the gang members responsible for Augustin’s murder had
    been imprisoned and sentenced to 25 years.               
    Id.
       Moreover, the
    IJ stated that the government of El Salvador, “with significant
    support from the United States Government, has taken a variety
    of   law   enforcement     and    social     measures     to   address   gang
    12
    criminality.”         
    Id.
             The    BIA    found        no    clear    error     in    this
    determination        and     added       only        its        reiteration      that       “the
    respondent testified that one of the gang members responsible
    for Augustin’s murder was arrested, convicted and imprisoned.
    He was sentenced to 25 years.”                 A.R. 4.
    There    are    several       errors          in    the     BIA’s    conclusion       that
    Hernandez has not shown that El Salvador is unwilling or unable
    to   protect   her.         The    IJ    and        the    BIA    misstated      Hernandez’s
    testimony and drew unjustified conclusions from it.                                 Next, the
    BIA failed to consider relevant evidence of country conditions
    in   El   Salvador.         Finally,      the       IJ     relied    on    his   unsupported
    personal knowledge of conditions in El Salvador.
    1.
    “‘Whether a government is “unable or unwilling to control”
    private actors ... is a factual question that must be resolved
    based on the record in each case.’”                              Crespin-Valladares, 
    632 F.3d at 128
     (quoting Menjivar v. Gonzales, 
    416 F.3d 918
    , 921
    (8th Cir. 2005)).           Despite the “extremely deferential standard”
    under which we review an IJ’s factual findings, Menghesha v.
    Gonzales,     
    450 F.3d 142
    ,       147    (4th       Cir.    2006),    an   IJ    is    not
    entitled to ignore an asylum applicant’s testimony in making
    those     factual     findings.               See        Cordova,    759     F.3d     at     340
    (“[U]ltimately,       in    reviewing          agency       decisions       in   immigration
    matters, it is our responsibility to ensure that unrebutted,
    13
    legally significant evidence is not arbitrarily ignored by the
    fact finder.”) (internal citations and quotation marks omitted);
    see also Tassi, 
    660 F.3d at 719
     (“[A]n IJ is not entitled to
    base a decision on only isolated snippets of the record while
    disregarding the rest.”) (internal citations and quotation marks
    omitted).    The BIA abuses its discretion if it “fail[s] to offer
    a reasoned explanation for its decision, or if it distort[s] or
    disregard[s] important aspects of the applicant’s claim.”           
    Id.
    The IJ’s claim that Hernandez testified that one of the
    gang members responsible for Augustin’s murder was convicted and
    imprisoned is factually incorrect.          Hernandez testified not that
    this gang member was one of the men who had killed Augustin, but
    rather, that he was one of the men who made the first death
    threat against Hernandez.     See A.R. 116.       That the BIA failed to
    correct the IJ’s factual error, and in fact repeated it in its
    own opinion, suggests that the BIA did not engage in a proper
    review of the facts.
    Moreover, the BIA relied on its mistaken belief that El
    Salvador had imprisoned one of Augustin’s murderers to suggest
    that the authorities would have been receptive to Hernandez’s
    complaints   if   she   had   reported     the   death   threats.     This
    significantly     distorts    the        implications    of   Hernandez’s
    testimony.      She did not testify that a gang member had been
    prosecuted and imprisoned for murdering her relative; rather,
    14
    she testified that a gang member who had threatened her was
    later prosecuted and imprisoned for unrelated crimes.                                  A.R. 116.
    Hernandez       testified         that     her     family       had     not     prompted        the
    prosecution,         and    she     did    not    provide       any    details        about     the
    “other    crimes”       and       “other    killings”         for     which     he     had     been
    prosecuted or the circumstances of his imprisonment.                                   
    Id.
          The
    BIA’s     factual       mistake       seems       to    have     motivated          its     faulty
    conclusion       that       the     Salvadoran         government           would    have      been
    willing to prosecute the gang members who threatened Hernandez
    because    it    had       prosecuted      gang       members    who    had     attacked        her
    family in the past. 8               Under a correct reading of the record,
    however, there is no evidence of what motivated the police to
    prosecute and imprison that gang member.                         As a result, there is
    no evidence that the police in Hernandez’s neighborhood would
    have been responsive if she had reported the death threats.
    To    the       contrary,      Hernandez,         whom     the    IJ     found    to      be   a
    credible        witness,          provided        abundant          evidence          that      the
    authorities would not have been responsive to such a report.
    Hernandez’s affidavit, in combination with the other evidence
    presented       in    this        case,    suggests       that        the     police      in    her
    8
    To the extent the IJ suggested that the gang member’s
    imprisonment for unrelated killings in any way supports the
    inference that the Salvadoran authorities would have been
    responsive   to Hernandez’s complaints,  that conclusion is
    unwarranted.
    15
    neighborhood may be subject to gang influence.                        See A.R. 147-48
    (“Reporting these incidents to the police was not an option for
    me.   The police routinely arrested gang members and within days
    they were released.             Many times the gang members learned who
    reported them to the police and retaliated against that person.
    I was afraid that would happen to me.”).                       Further, even if the
    authorities    in   her    neighborhood          were    willing      to    protect      her
    against the gangs, Hernandez testified that they would be unable
    to do so.     See A.R. 146-47 (“Of course, I was fearful and knew
    the   authorities     could       not     provide       me    with    any       degree    of
    protection. For that reason, I did not turn them in.”).                               Thus,
    the BIA relied on a misstatement of the record, misinterpreted
    its   significance,       and    ignored        Hernandez’s       contrary        credible
    testimony in reaching its finding.
    2.
    That   the    BIA    accepted       the     IJ’s       decision      to    disregard
    Hernandez’s    testimony         is     even    more     surprising         because      her
    testimony     is    completely          consistent       with        the    2011      State
    Department Human Rights Report for El Salvador. 9                           This report
    9
    The BIA was certainly aware of this Report because
    Hernandez cited it in her brief before the BIA.    Moreover, the
    BIA may take administrative notice of the contents of official
    documents, which include reports such as this one, in the course
    of deciding appeals.    
    8 C.F.R. § 1003.1
    (d)(3)(iv).    “A State
    Department report on country conditions is highly probative
    (Continued)
    16
    notes the existence of widespread gang influence and corruption
    within   the     Salvadoran   prisons     and    judicial      system,       and,
    considered in conjunction with Hernandez’s testimony regarding
    conditions in her neighborhood, negates the IJ’s finding that
    the Salvadoran government is not unwilling or unable to protect
    Hernandez from the Mara 18 members who threatened her.
    3.
    Finally,    the   IJ’s   reliance    on    his    own,   unsubstantiated
    knowledge   of   conditions   in   El   Salvador      to   conclude   that    the
    government was not unwilling or unable to protect her was error.
    If the IJ relies on his own knowledge of country conditions as a
    basis for a finding, the IJ must support that knowledge with
    evidence in the record.        See Tassi, 
    660 F.3d at 719
     (“Nor may
    the IJ ... ‘rely on speculation, conjecture, or an otherwise
    evidence in a well-founded fear case.”                Gonahasa v. INS, 
    181 F.3d 538
    , 542 (4th Cir. 1999).
    The Report states that “[t]he principal human rights
    problems   [in   El   Salvador]   were   widespread   corruption,
    particularly in the judicial system,” that “gangs continued to
    exercise influence within the prisons and judicial system,” that
    “gang intimidation and violence against witnesses contributed to
    a climate of impunity from criminal prosecution,” and that
    “[t]he law provides criminal penalties for official corruption;
    however, the government did not implement the law effectively,
    and officials, particularly in the judicial system, engaged in
    corrupt practices with impunity”. United States Dep’t of State,
    Country Reports on Human Rights Practices for 2011: El Salvador,
    available at http://www.state.gov/j/drl/rls/hrrpt/humanrights
    report/index.htm?dlid=186513, at 1, 4, 7, and 12 [hereinafter
    State Department Report](saved as ECF opinion attachment).
    17
    unsupported        personal        opinion      to     discredit      an     applicant’s
    testimony or her corroborating evidence.’”) (quoting Jian Tao
    Lin v. Holder, 
    611 F.3d 228
    , 237 (4th Cir. 2010)).                              Indeed, as
    the BIA itself has explained, “[w]e recognize that over time,
    Immigration       Judges     will      accumulate      significant        knowledge     from
    their experience involving the conditions in numerous countries.
    However, any evidence relied upon by the Immigration Judge must
    be included in the record so that the Board can meaningfully
    review      any   challenge       to    the   Immigration      Judge’s      decision      on
    appeal.”      In re S-M-J-, 
    21 I. & N. Dec. 722
    , Interim Decision
    3303 (BIA 1997).           The IJ’s reliance on his unsupported personal
    knowledge of conditions in El Salvador to discredit Hernandez’s
    testimony was thus error.
    In     sum,        Hernandez’s         credible       testimony,         which     is
    corroborated         by    the     State      Department       Report,       is    legally
    sufficient        under    the    circumstances        present      here   to     establish
    that   the    Salvadoran          authorities        are   unable    or    unwilling      to
    protect     her    from     the    gang    members     who   threatened         her.     The
    evidence on which the IJ relied to overcome the strength of that
    testimony is inadequate, because the IJ was not entitled to rely
    on his unsupported knowledge of country conditions, and because
    the IJ distorted the significance of the arrest and imprisonment
    of one gang member.               We therefore find that the BIA erred in
    affirming the IJ’s ruling that Hernandez had not satisfied this
    18
    third prong of eligibility for asylum.     Further, because the
    only evidence relied on by the IJ and the BIA to discredit
    Hernandez’s testimony is legally deficient, Hernandez’s evidence
    of police ineffectiveness and corruption remains unrefuted and
    compels the conclusion in this case that as a matter of law, she
    has met her burden of showing that the authorities are unwilling
    and unable to protect her against the threats she received. 10
    Therefore, Hernandez has established her eligibility for asylum.
    10
    At oral argument, the government conceded that this Court
    is entitled to draw its own legal conclusions from the
    undisputed facts in the record that was created by the Board of
    Immigration Appeals and which is now before us. Although we are
    not empowered to consider factual issues in asylum application
    cases in the first instance, see Hussain v. Gonzales, 
    477 F.3d 153
    , 157 (4th Cir. 2007) (citing INS v. Ventura, 
    537 U.S. 12
    ,
    16-18 (2002), and Gonzales v. Thomas, 
    547 U.S. 183
    , 186-87
    (2006)), that is not the situation in this case.        Here, we
    review the BIA’s factual determination on the third prong, which
    it made after due consideration, and we hold that, as a matter
    of law, the opposite conclusion is compelled.        Cf., e.g.,
    Crespin-Valladares,   
    632 F.3d at 126
       (reversing    BIA’s
    determination that Crespin had not proven his well-founded fear
    of persecution and finding instead that, based on the record,
    “Crespin made that showing here.”).
    19
    IV.
    For the foregoing reasons, we grant Hernandez’s petition
    for   review   and   remand   the   case   to   the   BIA   for   further
    proceedings consistent with this opinion. 11
    PETITION FOR REVIEW GRANTED;
    REMANDED FOR FURTHER PROCEEDINGS
    11
    In light of Hernandez’s eligibility for asylum, on remand
    the BIA should consider her withholding of removal claim.
    20