Canada Life Assuranc v. Lebowitz ( 1999 )


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  • PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    CANADA LIFE ASSURANCE COMPANY,
    Plaintiff-Appellant,
    v.
    ESTATE OF HARVEY M. LEBOWITZ;
    No. 98-1967
    EUNICE LEBOWITZ; MAX E.
    BLUMENTHAL, Co-Personal
    Representative,
    Defendants-Appellees.
    Appeal from the United States District Court
    for the District of Maryland, at Baltimore.
    Benson E. Legg, District Judge.
    (CA-97-726-L)
    Argued: May 5, 1999
    Decided: July 20, 1999
    Before ERVIN, WILKINS, and KING,
    Circuit Judges.
    _________________________________________________________________
    Affirmed by published opinion. Judge Ervin wrote the opinion, in
    which Judge Wilkins and Judge King joined.
    _________________________________________________________________
    COUNSEL
    ARGUED: Michael Sean DeBaugh, LORD & WHIP, P.A., Balti-
    more, Maryland, for Appellant. Melvin Julius Sykes, Baltimore,
    Maryland, for Appellees. ON BRIEF: J. Paul Mullen, LORD &
    WHIP, P.A., Baltimore, Maryland, for Appellant. Sandra A. Strem-
    pel, DINSE, KNAPP & MCANDREW, Burlington, Vermont, for
    Appellees.
    _________________________________________________________________
    OPINION
    ERVIN, Circuit Judge:
    The question before this Court is whether a claimant who never
    received written notice of his right of conversion as guaranteed by an
    insurance policy governed by the Employee Retirement Income
    Security Act (ERISA), 
    29 U.S.C.A. §§ 1001-1461
     (West 1999), is
    entitled to benefits. Canada Life Assurance Company ("Canada Life")
    issued a group life insurance policy ("Policy") to the law firm of
    Whiteford, Taylor, and Preston, L.L.P. ("WTP"). Harvey M.
    Lebowitz ("Lebowitz"), a senior partner at WTP, left WTP for
    another law firm, Blades and Rosenfeld, P.A. Lebowitz died without
    exercising his right to convert the Policy into an individual policy.
    Canada Life first filed this action in district court seeking a declara-
    tion that at the time of his death Lebowitz was not covered by the Pol-
    icy. Lebowitz's wife, Eunice Lebowitz, and his estate (the "Estate")
    filed a counterclaim for benefits. Both sides filed motions for sum-
    mary judgment. The district court granted summary judgment to the
    Estate. Canada Life appealed.
    Although Canada Life may not have been required by ERISA to
    provide Lebowitz with written notice of his right of conversion, since
    Canada Life promised in its Policy documents to provide such notice,
    this Court must enforce that promise and ensure that Lebowitz
    received adequate written notice. Because Canada Life failed to give
    Lebowitz adequate written notice of his right of conversion, we affirm
    the grant of summary judgment to the Estate.1
    _________________________________________________________________
    1 In their submissions to this Court, both parties originally agreed that
    the district court had abused its discretion in awarding attorneys' fees to
    the Estate without explaining its reasoning as required by Quesinberry v.
    Life Insur. Co. of North America, 
    987 F.2d 1017
    , 1029 (4th Cir. 1993).
    Because the district court subsequently explained and reversed its award
    of attorneys' fees in a court document dated February 19, 1999, and
    because Canada Life conceded during oral argument that this action
    mooted the attorneys' fees issue, we do not address it herein.
    2
    I.
    Canada Life became WTP's group life insurance carrier on June 1,
    1995. The life insurance policy was a Policyholder Administered
    Group Life Benefit policy. WTP was designated the Policyhold-
    er/Plan Sponsor, Plan Administrator, and the Agent for Service of
    Legal Process on the Policyholder. As Plan Administrator, WTP had
    "the exclusive and absolute discretion to interpret and administer the
    [Policy] in accordance with its terms." Canada Life was designated
    the Claims Administrator. On June 1, 1995, the Summary Plan
    Description document (SPD) of the Policy was distributed to all part-
    ners, associates, and employees of WTP.
    Lebowitz became a senior partner at WTP on February 25, 1991.
    Sometime in September 1995, Lebowitz decided to resign from WTP
    at the end of September and take on a new position at another law
    firm, Blades and Rosenfeld.
    Lebowitz never billed more than 30 hours a week from June 1995,
    when the Policy first became active, until his departure at the end of
    September. Canada Life's Group Life Plan document (GLP) states
    that the Policy insures "full-time employees who work at least 30
    hours per week on a regular basis as employees." J.A. at 80.
    Despite his billable hours, Lebowitz was still considered a full-time
    senior partner by WTP. WTP's Managing Partner Ward B. Coe, III
    ("Coe") testified that Lebowitz was "treated and recognized as a full-
    time partner" during the period of his partnership with WTP.
    Although WTP "encouraged all partners to record all time spent on
    firm-related matters whether billable or nonbillable," partners were
    not required to record nonbillable but beneficial activities such as cli-
    ent relations, management, marketing activities, and mentoring. As a
    matter of firm practice, all partners worked full time for the firm. Coe
    stated that "[a]s one of our most senior partners, Mr. Lebowitz's
    recorded time was not necessarily indicative of the time he spent
    working for the firm." Additionally, WTP paid Lebowitz's insurance
    premiums for the months of June through September. On the basis of
    this evidence, the district court concluded that"Lebowitz was a full-
    time partner at WTP from February 25, 1991 until September 29,
    1995" and "as a full-time partner he was understood to be covered
    3
    under the Policy." Canada Life Assurance Co. v. Lebowitz, No. CA-
    97-726-L, at 2 (D. Md. June 2, 1998) (unpublished memorandum
    opinion).
    Some time in September 1995, before Lebowitz left WTP, WTP's
    Human Resources Manager Catherine Xanthakos ("Xanthakos") con-
    ducted an exit interview with him to discuss how his group health and
    life insurance coverage would be affected by his departure. Xanthakos
    testified she advised Lebowitz that he would not be covered as of
    October 1, 1995, and that he had 30 days after that date to convert his
    group life insurance into an individual policy. She also testified that
    she gave Lebowitz a blank Canada Life "Group Conversion Applica-
    tion" and told him that he needed to complete the application and pay
    the necessary premium in order to exercise his life insurance right of
    conversion. On the top of this Application under the heading "Impor-
    tant," in 9-point type, were the following words,"Please remit the
    completed form and required premium to the address shown above,
    within 31 days from the date your coverage under the group policy
    terminated." Xanthakos added that if Lebowitz needed any additional
    information, he should call Canada Life's toll-free help number listed
    at the top of the form.
    Xanthakos does not recall when in September this meeting took
    place. She kept no written record of her conversation with Lebowitz.
    Although she did provide Lebowitz with a written letter documenting
    his health insurance right of conversion as required by the Consoli-
    dated Omnibus Budget Recovery Act ("COBRA"), 
    29 U.S.C.A. §§ 1161
    , 1166 (West 1999), she did not provide him with a similar
    letter documenting his life insurance right of conversion. Although
    Lebowitz wrote Xanthakos a letter stating that he did not intend to
    convert his health insurance, he never gave Xanthakos any indication
    as to whether he intended to convert his life insurance.
    Lebowitz left WTP on September 29, 1995 and shortly thereafter
    began working at Blades and Rosenfeld, P.A. On November 4, 1995,
    Lebowitz died. Although Blades and Rosenfeld provided Lebowitz
    with a new life insurance policy, a "Record and Change Form"
    included in the joint appendix indicates that his new life insurance
    policy was not effective until December 1, 1995. See J.A. at 101.
    4
    Canada Life filed suit in district court on March 11, 1997, seeking
    a declaration that it was under no obligation to pay the Estate. The
    Estate filed a counterclaim on May 19, 1997, seeking payment of the
    $500,000 principal, accrued interest, costs, and attorneys' fees. Both
    sides filed motions for summary judgment. On March 3, 1998, the
    district court granted summary judgment to the Estate. Canada Life
    appealed.
    II.
    We review de novo the district court's decision to grant summary
    judgment. In so doing, we must view the evidence in the light most
    favorable to Canada Life. See Fed. R. Civ. P. 56; State of Maryland
    Dept. of Natural Resources v. Kellum, 
    51 F.3d 1220
    , 1223 (4th Cir.
    1995). Since this is an appeal of a final decision of a district court,
    this Court has jurisdiction pursuant to 28 U.S.C.A.§ 1291 (West
    1993).
    It is undisputed that ERISA governs Canada Life's Plan. When
    determining the award of benefits under any ERISA policy, this Court
    must begin by examining the plain language of the policy itself. See
    Lockhart v. United Mine Workers Assoc. 1974 Pension Trust, 
    5 F.3d 74
    , 78 (4th Cir. 1993). Ambiguous terms of an ERISA policy are con-
    strued against the drafter in accordance with the reasonable expecta-
    tions of the insured. See Jenkins v. Montgomery Indus., Inc., 
    77 F.3d 740
    , 743 (4th Cir. 1996).
    This Court will enforce the plain language of an insurance policy
    unless it is in violation of ERISA. If a policy fails to incorporate the
    minimum protections required by ERISA, then this Court will require
    that the policy be rewritten to incorporate such protections. Of course,
    a policy may provide procedural protections above what is minimally
    required by ERISA. In this case, this Court will still enforce the plain
    language of policy provisions even if those provisions are not
    required by ERISA.
    Although it is unclear whether ERISA requires written notice of the
    right of conversion,2 since the plain language of Canada Life's Policy
    _________________________________________________________________
    2 Although this Court has held that an ERISA policy must offer the
    right of conversion, we have not addressed whether ERISA requires writ-
    5
    documents requires such written notice, Canada Life was required to
    give Lebowitz written notice.
    III.
    It is undisputed that Lebowitz did not exercise his right of conver-
    sion before he died. It is also undisputed that if Lebowitz did receive
    written notice of his right of conversion as guaranteed by the Policy
    then Canada Life is entitled to a declaratory judgment. According to
    the plain language of the Policy documents, to recover benefits on
    summary judgment the Estate must prove that there is no question of
    material fact that Lebowitz (1) was covered by the Policy, (2) never
    received adequate written notice, and (3) died within his extended
    period of conversion.
    A.
    To be eligible for conversion, Lebowitz must have been covered by
    the Canada Life Policy. WTP and Canada Life disagree on the issue
    of coverage. WTP considered Lebowitz to be covered whereas Can-
    ada Life did not. Since we conclude that WTP possessed final author-
    ity to decide who was covered by the Policy, we accept WTP's
    determination as controlling and conclude that there is no question of
    material fact that Lebowitz was covered by the Policy.3
    WTP considered Lebowitz to be covered under the Policy. Coe tes-
    tified that WTP "treated and recognized [Lebowitz] as a full-time
    partner."4 WTP also paid Lebowitz's insurance premiums during the
    _________________________________________________________________
    ten notice of such a right. See White v. Provident Life & Accident Insur.
    Co., 
    114 F.3d 26
    , 28 (4th Cir. 1997) (the right of conversion of a life
    insurance policy is a benefit required by ERISA).
    3 Since we conclude that there is no question of material fact that
    Lebowitz was covered, we do not address the Estate's argument raised
    on cross-appeal that Lebowitz was actually employed by WTP until
    October 31, 1995.
    4 Since WTP is a limited liability partnership incorporated in Maryland,
    it is subject to Maryland law. Search of WESTLAW, Corp-All Library
    6
    relevant period. As conceded by Canada Life, WTP was solely
    responsible for determining each month (1) "which employees quali-
    fied for life insurance coverage" and (2) the amount of premium to
    be paid to Canada Life "based on this determination." Brief for
    Appellant at 9. Thus, when WTP paid Canada Life insurance premi-
    ums in Lebowitz's name it must have considered Lebowitz qualified
    for life insurance coverage. We find the fact that WTP regularly paid
    Lebowitz's insurance premiums as conclusive evidence that WTP
    considered Lebowitz covered under the Policy.
    Canada Life argued that Lebowitz was not covered because the
    Policy required that an employee must regularly work at least 30
    hours a week and the Estate failed to prove that Lebowitz had worked
    that much. In support, Canada Life cited provisions from both the
    SPD and the GLP requiring a full-time employee to work at least 30
    hours a week on a regular basis to be eligible for coverage. See J.A.
    at 49 (SPD), 80 (GLP).
    Since WTP considered Lebowitz covered and Canada Life did not,
    we must determine who had the final say concerning coverage. To
    make such a determination, we must ascertain who was the ultimate
    fiduciary with regard to coverage. Under ERISA, a fiduciary is "any-
    one . . . who exercises discretionary control or authority over the poli-
    cy's management, administration, or assets." Mertens v. Hewitt
    Assoc., 
    508 U.S. 248
    , 251 (1993).
    _________________________________________________________________
    (May 19, 1999); Search of LEXIS, Incorp Library, Allsos File (May 19,
    1999). Although WTP is a limited liability partnership, under Maryland
    law it is still liable for the representations of its agent partners. See Md.
    Code Ann. § 9-307 (Michie 1993 & Supp. 1994) (defining "limited lia-
    bility partnership"). Coe was the Managing Partner of WTP. Lebowitz
    was a partner at WTP. According to then-current Maryland law, Coe had
    a duty to render "true and full information" concerning Lebowitz's part-
    nership status to Lebowitz's Estate. See Md. Code Ann. § 9-403 (Michie
    1993) (entitled "Duty of partners to render information"). Since Coe had
    a duty to render this information, WTP is bound by Coe's admission. See
    Md. Code Ann. § 9-303 (Michie 1993) (entitled"Partnership bound by
    admission of partner").
    7
    It is clear from the plain language of the SPD and the surrounding
    circumstances that WTP was the ultimate fiduciary with regard to
    coverage. The SPD designated WTP as the "Plan Administrator" with
    "the exclusive and absolute discretion to interpret and administer the
    [Policy] in accordance with its terms." J.A. at 48. By the very nature
    of the position, a plan administrator is a fiduciary with respect to her
    own policy.5
    Although Plan Administrator WTP delegated its "exclusive and
    absolute discretion" over the handling and adjudication of claims to
    Claims Administrator Canada Life,6 the surrounding circumstances
    make clear that WTP retained "exclusive and absolute discretion"
    over the determination of employee coverage and premium payments.
    Sole responsibility for determining employee coverage and premium
    payments under the Policy rested with WTP's Human Resources
    Manager Catherine Xanthakos. Under this arrangement, Canada Life
    did not independently verify WTP's monthly determinations of
    employee eligibility and corresponding premiums. 7 Thus, WTP was
    _________________________________________________________________
    5 See 
    29 U.S.C.A. § 1002
    (16)(A)(i) (West 1999) (defining "administra-
    tor" as "the person specifically so designated by the terms of the instru-
    ment under which the policy is operated"); Klosterman v. Western
    General Management, Inc., 
    32 F.3d 1119
    , 1122 (7th Cir. 1994) (defining
    "fiduciary"); 
    29 C.F.R. § 2509.75-8
     (D-3) (1998) ("[A] plan administra-
    tor . . . must, [by] the very nature of his position, have ``discretionary
    responsibility in the administration' of the plan. .. .").
    6 The SPD not only states that any administrative appeals will be
    directed to Canada Life but also that "Canada Life will make the final
    decision on the claim." J.A. at 56.
    7 Canada Life conceded this arrangement in its brief:
    The Canada Life policy was self-administered . This meant, in
    part, that WTP, as the Policyholder, was responsible for deter-
    mining each month's premium. [A.98]. Responsibility for this
    task belonged to the firm's Human Resources Manager, Cather-
    ine Xanthakos. [A.43-45]. Each month, Ms. Xanthakos
    independently determined which employees were qualified to
    receive Canada Life's insurance coverage, and then calculated
    the total premium based on this determination. [A.45]. The pre-
    miums were sent to Canada Life on a monthly basis.[A.45].
    Brief of Appellant at 6 (emphasis added).
    8
    the ultimate fiduciary with regard to employee coverage. When WTP
    paid Lebowitz's insurance premiums, therefore, it determined that he
    was covered under the Policy. Since WTP's decision was controlling,
    further proof of Lebowitz's coverage was unnecessary. There is no
    question of material fact that Lebowitz was covered under the Policy.
    B.
    Even though Lebowitz was covered by the Policy, the Estate still
    must prove that Lebowitz failed to receive adequate written notice of
    his right of conversion. We hold that there is no question of material
    fact that Canada Life failed to provide Lebowitz adequate written
    notice about his right of conversion as required by the plain language
    of the Policy.
    Canada Life was required by the plain language of its own Policy
    documents to provide Lebowitz with written notice of his right of
    conversion. Under "Notice of Conversion Right," the GLP states:
    [WTP] will be required to give each person at least 15 days
    written notice prior to the date on which his right to convert
    would expire. If the person has not received such notice the
    person will have an additional 15 days from the date he is
    notified in which to convert. The life insurance coverage
    will not extend beyond the 31st day after the date the group
    insurance terminates, and the right to convert will not extend
    more than 60 days beyond the initial 31 day conversion
    period.
    J.A. at 89.
    _________________________________________________________________
    The GLP further supports the conclusion that WTP retained final
    authority concerning employee coverage and premium payment. The
    GLP states under "Self-Administration" that"[a]ll premium payments
    that would otherwise be calculated by us at our Head Office in accor-
    dance with the terms of this policy will be calculated by you. . . ." J.A.
    at 98 (emphasis added).
    9
    The GLP states that coverage ends "[o]n the last day of the month
    in which the person's employment terminates." J.A. at 84. Since
    Lebowitz's last day of work was September 29, 1995, his conversion
    period began on October 1, 1995. If Lebowitz never received proper
    written notice, his conversion period became extended to the maxi-
    mum "60 days beyond the initial conversion period," which was
    December 30, 1995. See Lebowitz, No. CA-97-726-L, at 6.
    The issue is whether Lebowitz received proper written notice under
    the Policy. Although the GLP requires written notice, it does not
    define "written notice." Canada Life argued that Lebowitz received
    proper notice two ways. First, Canada Life argued that since Xan-
    thakos conducted an exit interview with Lebowitz, Canada Life com-
    plied with the purpose of the notice provision in good faith. Second,
    Canada Life argued that the SPD and conversion application consti-
    tuted sufficient written notice.
    We reject both of these arguments because we construe the plain
    meaning of "written notice" to require something in writing above and
    beyond what was previously received.
    1.
    Canada Life argued that it satisfied the purpose and spirit of the
    written notice provision because Lebowitz, as an experienced attor-
    ney, had enough information from his exit interview and the SPD to
    make an informed decision concerning conversion.
    The facts of this case do not necessarily support Canada Life's
    inference. After Lebowitz received Xanthakos' letter notifying him of
    his health insurance right of conversion, he wrote a letter to Xan-
    thakos stating that he did not intend to convert his health insurance.
    In contrast, Xanthakos never wrote him a letter notifying him of his
    life insurance right of conversion and he never wrote anything con-
    cerning his life insurance right of conversion.
    More importantly, we must assume that without adequate written
    notice, Lebowitz was not aware of his life insurance right of conver-
    sion. A plan administrator must administer the provisions of a policy
    10
    "consistently." DeNobel v. Vitro Corp., 
    885 F.2d 1180
    , 1188 (4th Cir.
    1989) (holding that a plan administrator that does not administer pol-
    icy provisions consistently abuses its discretion under ERISA). Even
    if Lebowitz indeed possessed enough information to make an
    informed decision, notice must be given consistently and uniformly
    to all participants regardless of their personal experience or individual
    acumen.
    2.
    Canada Life also argued that the SPD and conversion application
    constituted sufficient written notice.
    The SPD cannot constitute written notice of the right of conversion
    because the SPD is routinely given to every person when her cover-
    age begins. Since the GLP already requires that every person receive
    a copy of the SPD upon joining the Plan (see J.A. at 94), such a con-
    struction would render the additional "written notice" requirement in
    the GLP superfluous.
    The conversion application cannot constitute written notice
    because it does not provide sufficient information. We rule that ade-
    quate written notice here must be in writing and explicitly include: (1)
    when the group coverage will expire, (2) when the right of conversion
    will expire, (3) the procedure to follow in order to convert the group
    policy into an individual policy, and (4) the amount of premium
    required to complete conversion. Since the conversion application did
    not provide this minimal information, it did not constitute "written
    notice" as required by the Policy.
    Thus, we conclude that there is no question of material fact that
    Lebowitz never received proper written notice, as required by the
    plain meaning of the GLP, before his death.
    C.
    Since Lebowitz died during his extended conversion period, he
    exercised his right of conversion according to the plain language of
    the Policy. Lebowitz died on November 4, 1995. Since he never
    11
    received proper written notice, his conversion period was extended to
    December 29, 1995.
    The GLP states that
    [i]f [a claimant] should die during the conversion period,
    and prior to becoming insured under a policy again, an
    amount of insurance equal to the maximum amount for
    which [the claimant] was entitled to convert will be paid as
    a death benefit.
    J.A. at 88. Thus, since Lebowitz died during the conversion period,
    and prior to becoming insured under another policy, his Estate is enti-
    tled to the maximum amount of insurance for which he was entitled
    to convert.
    On appeal, Canada Life argued that while Lebowitz's conversion
    option may have been extended to December 29, 1995, his coverage
    ended on September 30, 1995. In support, Canada Life cited language
    from the GLP stating that "[a]ll of a person's insurance under this pol-
    icy will terminate . . . [o]n the last day of the month in which the per-
    son's employment terminates." J.A. at 84.
    We disagree for two reasons. First, such an interpretation would
    render the aforementioned language concerning the death of a claim-
    ant before the expiration of her conversion period superfluous. See
    J.A. at 88. Second, Canada Life waived this argument because it
    failed to raise it below. See Sandberg v. Virginia Bankshares, Inc.,
    
    979 F.2d 332
    , 342 (4th Cir. 1992).
    We conclude that since there is no question of material fact, the
    Estate is entitled to receive payment of Lebowitz's maximum death
    benefit of $500,000 and accrued interest.
    IV.
    For the reasons set forth above, the district court's grant of sum-
    mary judgment in favor of the Estate is affirmed.
    AFFIRMED
    12