Audrey Kenney v. Independent Order of Foresters , 744 F.3d 901 ( 2014 )


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  •                                PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 13-1788
    AUDREY DIANNE KENNEY,
    Plaintiff – Appellant,
    v.
    THE INDEPENDENT ORDER OF FORESTERS,
    Defendant - Appellee.
    Appeal from the United States District Court for the Northern
    District of West Virginia, at Martinsburg.     Gina M. Groh,
    District Judge. (3:12-cv-00123-GMG)
    Argued:   December 11, 2013                 Decided:   March 10, 2014
    Before AGEE, KEENAN, and FLOYD, Circuit Judges.
    Reversed and remanded by published opinion.    Judge Floyd wrote
    the opinion, in which Judge Agee and Judge Keenan joined.
    ARGUED: Don C.A. Parker, SPILMAN, THOMAS & BATTLE, PLLC,
    Charleston, West Virginia, for Appellant.       Robert Lawrence
    Massie, NELSON MULLINS RILEY & SCARBOROUGH LLP, Huntington, West
    Virginia, for Appellee.     ON BRIEF: Glen A. Murphy, SPILMAN,
    THOMAS & BATTLE, PLLC, Charleston, West Virginia, for Appellant.
    S. Taylor Hood, NELSON MULLINS RILEY & SCARBOROUGH LLP,
    Huntington, West Virginia, for Appellee.
    FLOYD, Circuit Judge:
    At least three times during the past two decades, federal
    courts in our Circuit have called upon West Virginia’s highest
    court to answer certified questions regarding the West Virginia
    Unfair Trade Practices Act (WVUTPA).                  Each time, the Supreme
    Court    of    Appeals     of   West   Virginia      determined    that    actions
    pursuant      to   the   WVUTPA   sound   in   tort    and   not    in   contract.
    Taylor v. Nationwide Mut. Ins. Co., 
    589 S.E.2d 55
     (W. Va. 2003);
    Wilt v. State Auto. Mut. Ins. Co., 
    506 S.E.2d 608
     (W. Va. 1998);
    Poling v. Motorists Mut. Ins. Co., 
    450 S.E.2d 635
     (W. Va. 1994). 1
    This Court, too, has decided a case under that same framework,
    albeit in an unpublished opinion.              Yost v. Travelers Ins. Co.,
    
    181 F.3d 95
     (4th Cir. 1999) (unpublished table decision).                       In
    view of the want of published authority from this Court and the
    frequency with which the WVUTPA is litigated in federal court,
    we take this opportunity to clarify the law for district courts,
    unless and until the Supreme Court of Appeals of West Virginia
    rules to the contrary.
    For the reasons that follow, we hold that actions brought
    pursuant to the WVUTPA sound in tort and not in contract.                       We
    further    hold     that   West   Virginia     law    governs     the    underlying
    1
    Each of the cited cases were before the Supreme Court of
    Appeals of West Virginia on certification from the U.S. District
    Court for the Northern District of West Virginia.
    2
    lawsuit and that the complaint states a claim upon which relief
    can be granted.           Accordingly, we reverse the district court’s
    dismissal of the complaint and remand for further proceedings.
    I.
    Audrey     Kenney’s    husband,       Ronald     Kenney,       passed      away   on
    September 19, 2011, leaving Mrs. Kenney as the sole beneficiary
    of     a    life-insurance        policy     (the    “policy”)        issued      by     The
    Independent Order of Foresters (IOF), a Canadian corporation.
    At the time of Mr. Kenney’s passing in 2011, the Kenneys were
    residents of West Virginia and had resided there since 2003.                             At
    the time that IOF issued the policy to Mr. Kenney in 1984,
    however, the Kenneys resided in Virginia.                     The policy contains a
    choice-of-law provision that states as follows: “The rights or
    obligations of the member or anyone rightfully claiming under
    this certificate will be governed by the laws of the State in
    which this certificate is delivered.”
    On September 21, 2011, Mrs. Kenney filed a claim with IOF
    to   collect       the    policy    benefits,       which     she    believed      to    be
    $130,000; IOF, however, responded that the policy was worth only
    $80,000.         In fact, although the policy was worth only $80,000
    when       Mr.   Kenney    took    out     the   policy       in    1984,   Mr.    Kenney
    subsequently       applied    for    and     received     a    $50,000      increase     in
    coverage in 1994.
    3
    When IOF refused to pay $130,000 to Mrs. Kenney, she filed
    a   complaint     with    the     West    Virginia      Office       of    the    Insurance
    Commissioner      (the    “Commissioner”)         on    November          1,   2011.       IOF
    responded to Mrs. Kenney’s complaint on or around December 7,
    2011, and maintained that the policy was worth only $80,000.
    On June 27, 2012, the Commissioner scheduled an administrative
    hearing to be held on August 1, 2012, regarding Mrs. Kenney’s
    claim.     Then, on July 20, 2012—nearly ten months after Mrs.
    Kenney    first       contacted    IOF    and    just       twelve    days       before    the
    administrative hearing was scheduled to take place—IOF reversed
    course    and   agreed     to     pay    $130,000    to      Mrs.    Kenney.        Without
    further explanation, IOF provided the following reasoning for
    the sudden departure from its prior position on Mrs. Kenney’s
    claim: “There are some inconsistencies within the file that lead
    us to the conclusion that Mr. Kenney would have assumed the face
    amount    of    the    insurance     certificate        .    .   .   at    the    increased
    coverage amount of $130,000.              Based on this information, we will
    honour    the   death     claim    for    that    amount.” 2         In its        brief    on
    appeal, IOF now reveals that Mr. Kenney allegedly “failed to
    2
    We quote from Mrs. Kenney’s opening brief and not the
    original letter sent from IOF to Mrs. Kenney, as it appears that
    the letter was not included in the Joint Appendix. In answering
    Mrs. Kenney’s complaint—which recites an only slightly different
    version of the IOF letter quoted above—IOF did not deny the
    contents of the letter as set forth by Mrs. Kenney, but instead
    stated that “the letter referenced speaks for itself.”
    4
    sign and return the offer form before its expiration date,” and
    thus the offer for the increase in coverage had lapsed.                           This
    explanation, however, was never provided to Mrs. Kenney during
    the nearly year-long period that she was denied the benefit of
    the increased coverage.
    Mrs.   Kenney   sued      IOF   in       West   Virginia     state    court   on
    September 19, 2012, pursuant to the WVUTPA.                  Specifically, Mrs.
    Kenney   acknowledged     in   her   complaint        that   she    “substantially
    prevailed   in   obtaining     the   coverage        to   which    she    was   always
    lawfully entitled”; she alleged, however, that IOF’s “conduct
    . . . in connection with its handling” of her claim constituted
    an unlawful settlement practice prohibited by the WVUTPA.                         See,
    e.g., 
    W. Va. Code § 33-11-4
    (9)(f) (unlawful to “[n]ot attempt[]
    in   good   faith    to    effectuate          prompt,     fair    and     equitable
    settlements of claims in which liability has become reasonably
    clear”).    IOF removed the case to the district court below and
    thereafter moved to dismiss for failure to state a claim upon
    which relief can be granted.              The district court granted IOF’s
    motion to dismiss and Mrs. Kenney appealed. 3                      This Court has
    jurisdiction pursuant to 
    28 U.S.C. § 1291
    .
    3
    Prior to appealing, Mrs. Kenny moved pursuant to Federal
    Rules of Civil Procedure 59 and 60 to, inter alia, correct
    certain factual inaccuracies recited by the district court in
    the memorandum opinion granting IOF’s motion to dismiss. These
    5
    II.
    This appeal presents three issues that we must address in
    series.        First, whether Mrs. Kenney’s lawsuit pursuant to the
    WVUTPA sounds in tort or in contract.                      In re Bankers Trust Co.,
    
    752 F.2d 874
    , 881 (3d Cir. 1984) (“The initial step in any
    choice    of    law    analysis    involves          the   characterization        of    the
    subject matter of or the issues in the case (e.g., tort or
    contract) and of the nature of each issue and whether it raises
    a problem of procedural or substantive law.” (citing E. Scoles &
    P. Hay, Conflict of Laws 50–51 (1984)).                          Second, whether West
    Virginia law or Virginia law governs the outcome of the suit
    pursuant       to   West     Virginia’s   choice-of-law                rules.   See     Acme
    Circus Operating Co. v. Kuperstock, 
    711 F.2d 1538
    , 1540 (11th
    Cir.   1983).          And    finally,    whether          the    complaint’s      factual
    allegations sufficiently state a claim upon which relief can be
    granted.        This    Court     reviews       de    novo       the    district   court’s
    dismissal of a complaint for failure to state a claim pursuant
    inaccuracies pertained primarily to the length of time that the
    Kenneys resided in West Virginia prior to Mr. Kenney’s passing.
    The district court granted Mrs. Kenney’s motion and subsequently
    issued an amended memorandum opinion and order that dismissed
    Mrs. Kenney’s complaint.   This amended memorandum and order is
    the order on appeal, and it contains the same substantive legal
    reasoning for dismissal as the district court’s first order
    granting IOF’s motion to dismiss.
    6
    to Federal Rule of Civil Procedure 12(b)(6).                 Ballard v. Bank of
    Am., N.A., 
    734 F.3d 308
    , 310 (4th Cir. 2013).
    A.
    When hearing a case on appeal for which federal subject
    matter jurisdiction was proper in the district court pursuant to
    
    28 U.S.C. § 1332
     (diversity jurisdiction), this Court applies
    the   choice-of-law     rules    of    the    state   of    the    district      court
    below, Volvo Constr. Equip. N. Am., Inc. v. CLM Equip. Co., 
    386 F.3d 581
    , 599–600 (4th Cir. 2004)—in this case, West Virginia.
    The     proper   choice-of-law        analysis   in    West       Virginia    varies
    depending on how a claim is characterized, e.g., as a tort claim
    or as a contract claim.           Choice of law in contracts cases is
    governed by the rule of lex loci contractus, see Johnson v.
    Neal, 
    418 S.E.2d 349
    , 351–52 (W. Va. 1992), and choice of law in
    torts    cases   is   generally   governed       by   the    rule    of    lex   loci
    delicti, see Vest v. St. Albans Psychiatric Hosp., Inc., 387
    SE.2d 282, 283 (W. Va. 1989).
    The district court did not take a position on whether Mrs.
    Kenney’s WVUTPA claim sounds in tort or in contract because it
    concluded that Virginia law applied in either case.                       Similarly,
    IOF contends that characterization of the WVUTPA claim as either
    a tort claim or a contract claim is “wholly irrelevant” because
    “the result is the same under both analyses.”                      Because we are
    7
    firm in our conviction that Mrs. Kenney’s WVUTPA claim sounds in
    tort, as explained in detail below, it is unnecessary to conduct
    a contracts analysis.               That being said, we are reluctant to
    agree with IOF that the applicable law would be the same under
    both    analyses      based    on   the    choice-of-law      provision   contained
    within the policy.
    IOF    cites    to    several      nonbinding   federal    cases   that   are
    split as to whether WVUTPA claims are properly characterized as
    contract or tort claims.             See, e.g., Yost, 
    181 F.3d 95
     (stating
    that duties arising under the WVUTPA are “quasi-tort, extra-
    contractual,”       but     applying      choice-of-law    analysis   for   a    tort
    claim); Pen Coal Corp. v. William H. McGee & Co., 
    903 F. Supp. 980
    , 983 (S.D. W. Va. 1995) (characterizing bad-faith and WVUTPA
    claims as “part-contract and part-tort,” but applying choice-of-
    law analysis for a contract claim).                   Mrs. Kenney, on the other
    hand, cites to West Virginia state cases for the proposition
    that WVUTPA claims sound in tort.                See, e.g., Wilt, 
    506 S.E.2d at 609
     (characterizing a violation of the WVUTPA as “tortious
    conduct” (quoting Poling, 
    450 S.E.2d at 638
    ) (internal quotation
    marks omitted)).            Although Mrs. Kenney’s WVUTPA claim would not
    exist but-for the policy, her claim is not predicated on the
    terms    of   the     policy    itself;     rather,    Mrs.   Kenney’s    complaint
    makes clear that her cause of action stems from IOF’s allegedly
    8
    bad-faith “handling” of her claim for proceeds on the policy.
    This distinction is important.
    The Supreme Court of Appeals of West Virginia explained the
    distinction noted above in Wilt.           There, injured plaintiffs sued
    the defendant–insurer in federal court pursuant to the WVUTPA
    for unfair settlement practices after they were involved in an
    automobile accident.     Id. at 609.        The district court then asked
    the Supreme Court of Appeals of West Virginia to determine the
    proper   statute   of   limitations       applicable   to   the   plaintiffs’
    claim—one year (for torts) or ten years (for written contracts).
    Id.   In concluding that the plaintiffs’ WVUTPA claim sounded in
    tort, the Wilt court contrasted the facts before it with the
    facts of Plumley v. May, 
    434 S.E.2d 406
     (W. Va. 1993):
    In Plumley, this Court held that a claim by
    an   insured    to    recover     underinsurance
    benefits from his/her insurance carrier is
    governed by the statute of limitations
    applicable   to   contract    actions.      That
    action, as opposed to the [Plaintiffs’]
    pending claim . . . , involved the direct
    attempt by an insured to recover policy
    benefits from the carrier with whom he/she
    entered into a contract for underinsurance.
    In contrast to the instant case that was
    brought   to   recover   damages    for   unfair
    settlement practices, Plumley was a direct
    suit against the insurer to obtain insurance
    benefits. Given this critical distinction,
    Plumley is clearly inapposite authority for
    Plaintiffs’     contention       that     unfair
    settlement claims are contractual in origin.
    9
    Wilt,   
    506 S.E.2d at 609
        (emphasis    added)   (footnote       omitted)
    (citation omitted).
    The Supreme Court of Appeals of West Virginia employed the
    same reasoning used in Wilt in the analogous case of Hall v.
    Nichols, 
    400 S.E.2d 901
     (W. Va. 1990).                 In Hall, the appellants
    sued their attorney for legal malpractice, and the trial court
    dismissed     the    action     as    time-barred   based    on   the   statute   of
    limitations applicable to torts, as opposed to contracts.                         
    Id.
    at 902–03.          Despite recognizing that legal-malpractice claims
    sound in both tort and contract, the appeals court affirmed the
    lower court and also characterized the action as one in tort.
    Specifically,        the    court     noted    that,   “[n]otwithstanding         the
    inclusion of the term ‘contractual’ in the amended complaint,
    the   essence       of   the    appellants’    cause   of    action     is   various
    breaches of duties implied by law and not by contract.”                           
    Id. at 904
    .       The Hall court employed (and quoted in its entirety)
    the reasoning from Pancake House, Inc. v. Redmond, 
    716 P.2d 575
    (Kan. 1986), which states:
    Where the act complained of is a breach of
    specific terms of the contract without any
    reference to the legal duties imposed by law
    upon the relationship created thereby, the
    action is contractual. Where the essential
    claim of the action is a breach of a duty
    imposed by law upon the relationship of
    attorney/client and not of the contract
    itself, the action is in tort.
    10
    Id. at 578 (emphasis added); see Hall, 
    400 S.E.2d at 904
     (“Only
    when    the    breach     pertains      specifically      to    the    ‘terms          of   the
    contract without any reference to the legal duties imposed by
    law upon the [attorney/client] relationship . . .’ is the cause
    of   action     contractual       in    nature.”    (alterations            in    original)
    (quoting Redmond, 716 P.2d at 578)).
    Here, it is uncontested that Mrs. Kenney’s claim does not
    directly involve the policy terms or benefits; as noted above,
    Mrs. Kenney conceded in her complaint that she “substantially
    prevailed      in   obtaining     the    coverage    to    which      she        was    always
    lawfully       entitled.”        Rather,    like     in    Wilt       and    Hall,          Mrs.
    Kenney’s lawsuit is based on IOF’s allegedly unlawful “conduct
    . . . in connection with its handling” of her claim.                               In other
    words, notwithstanding the repeated references to the policy (a
    contract)      in   the   complaint,      the   “essential        claim”         underlying
    Mrs. Kenney’s lawsuit is IOF’s allegedly tortious conduct.                                  See
    Hall,    
    400 S.E.2d at 904
        (quoting     Redmond,      716       P.2d       at 578)
    (internal quotation marks omitted).
    We can further reason that Mrs. Kenney’s action is one in
    tort—as       opposed     to    contract—based      on    the     type       of        damages
    available under the WVUTPA and the type of relief prayed for in
    the complaint.          The Wilt court noted that a successful plaintiff
    suing pursuant to the WVUTPA may recover attorney’s fees and
    punitive damages and, “[because] punitive damages, as a rule,
    11
    are   not   available       in   contract      cases,     the     damages    awarded     in
    connection       with   a   violation     of      the    [WVUTPA]    are    clearly     not
    typical     of   damages     awarded     in       contract      cases.”      
    506 S.E.2d at 610
     (citation omitted).             Here, Mrs. Kenney seeks, among other
    relief,     punitive        damages     and       attorneys’        fees    and     costs.
    Notably, however, she does not seek damages based on the terms
    of the policy itself, but instead references the policy only
    when describing the damages that she incurred “as a result of
    [IOF]’s improper refusal to honor her claim.”
    For    the    foregoing        reasons,       we   hold    that     Mrs.    Kenney’s
    WVUTPA claim sounds in tort and not in contract.                          We now proceed
    to determine which state’s laws apply to the substantive tort
    claim.
    B.
    The   district        court,    when     it    assumed     arguendo        that   Mrs.
    Kenney’s claim sounds in tort, employed the Restatement (Second)
    of Conflict of Laws (“Restatement”) choice-of-law approach and
    concluded that Virginia law applies.                      The parties dispute this
    result: Mrs. Kenney argues that the district court erred by not
    using the lex loci delicti choice-of-law approach and that West
    Virginia courts usually apply; IOF, on the other hand, contends
    that the district court was correct in both its methodology and
    conclusion.        Both parties are justified in their positions: as
    12
    noted above, West Virginia traditionally applies the lex loci
    delicti approach to torts, see Vest, 387 SE.2d at 283, but has
    in   certain   circumstances         shown     a   willingness    to    apply     the
    Restatement approach “to resolve particularly thorny conflicts
    problems,” e.g., Oakes v. Oxygen Therapy Servs., 
    363 S.E.2d 130
    ,
    131–32 (W. Va. 1987).
    Regardless,   as     the   proper       choice-of-law     approach    is    an
    issue of state law and, as we explain below, the outcome is the
    same under either approach, this Court need not determine which
    approach West Virginia courts would apply here.                    See Chawla v.
    Transam. Occidental Life Ins. Co., 
    440 F.3d 639
    , 648 (4th Cir.
    2006) (“[C]ourts should avoid deciding more than is necessary to
    resolve a specific case.”).           Rather, we prefer to leave it up to
    West   Virginia    courts    to     develop    West   Virginia’s      law   in   this
    fact-intensive area.         For the reasons set forth below, we hold
    that West Virginia law applies pursuant to the lex loci delicti
    approach and the Restatement approach.
    1.
    Under the lex loci delicti choice-of-law approach, courts
    apply the “law of the place of the wrong.”                     Although conduct
    that causes harm can occur in one state and the resulting injury
    to   a plaintiff     can    occur    in   another     state,   “the    substantive
    rights between the parties are determined by the law of the
    13
    place   of       injury.”      West    Virginia     ex    rel.   Chemtall       Inc.   v.
    Madden, 
    607 S.E.2d 772
    , 779–80 (W. Va. 2004).
    Here,      IOF    asserts      that   the    effects      of    its    allegedly
    unlawful conduct (and thus Mrs. Kenney’s injury) would have been
    felt by Mrs. Kenney in Virginia, as the state where the policy
    was issued and where Mr. Kenney applied for the $50,000 increase
    in coverage.            This argument rings hollow.              The Kenneys moved
    from    Virginia         to   West    Virginia     in     2003   and    lived     there
    continuously until Mr. Kenney passed away in 2011.                       Mrs. Kenney
    filed her claim on the policy with IOF from West Virginia and
    remains      a    West    Virginia     resident.         Accordingly,        insofar   as
    Mrs. Kenney’s cause of action stems from IOF’s handling of her
    claim on the policy and she was a West Virginia resident at all
    times during resolution of her claim—on September 21, 2011, when
    she filed the claim with IOF; on November 1, 2011, when she
    filed a complaint with the Commissioner; and on July 20, 2012,
    when IOF agreed to pay to Mrs. Kenney the full $130,000—the
    injury to Mrs. Kenney undoubtedly occurred in West Virginia, not
    Virginia.         See Yost, 
    181 F.3d 95
     (concluding that “the worry,
    annoyance,        and    economic     hardship     of    the   delay    in    receiving
    compensation” (i.e., the injury) in an unfair-settlement claim
    is suffered in the state where the plaintiff resides).
    Accordingly, we hold that West Virginia law applies to Mrs.
    Kenney’s claim pursuant to the lex loci delicti choice-of-law
    14
    approach.    We turn now to the Restatement choice-of-law approach
    that the district court employed.
    2.
    Section 145(1) of the Restatement provides as follows: “The
    rights and liabilities of the parties with respect to an issue
    in tort are determined by the local law of the state which, with
    respect to that issue, has the most significant relationship to
    the occurrence and the parties under the principles stated in
    § 6” (which we explain below).             Section 145(2) then lists four
    contacts    to   consider     when   determining      the    most   significant
    relationship: “(a) the place where the injury occurred; (b) the
    place where the conduct causing the injury occurred; (c) the
    domicil,    residence,   nationality,        place    of    incorporation   and
    place of business of the parties; and (d) the place where the
    relationship,     if   any,     between     the      parties   is    centered.”
    Restatement (Second) of Conflict of Laws § 145(2) (1971).
    As determined above in our analysis of the lex loci delicti
    approach, contact (a) points to West Virginia as the state where
    the injury to Mrs. Kenney occurred.            As to contact (b), despite
    IOF’s contention that “the alleged misrepresentations . . . took
    place in Virginia,” the letter denying the full benefit of the
    15
    policy to Mrs. Kenney was sent (presumably) from IOF’s Toronto,
    Canada office. 4      As to contact (c), Mrs. Kenney is currently a
    West Virginia resident and IOF is headquartered in Canada.                       As
    to contact (d), even though the relationship between Mr. Kenney
    and IOF began in Virginia when he first took the policy out in
    1984 and later applied for the increase in coverage in 1994, the
    relationship      between    Mrs.     Kenney—who    is    the    party   to     the
    lawsuit—and IOF is centered in West Virginia, where Mrs. Kenney
    sought to collect, and was denied, policy benefits.                      In sum,
    none of the contacts point to Virginia, and three of the four
    contacts point to West Virginia, with the fourth contact being
    split between Canada and West Virginia (an outcome that we would
    expect in a diversity suit).
    As stated in section 145(1), the section 145(2) contacts must
    be   analyzed     against   several    factors    set    forth   in   section    6,
    which,    inter    alia,    include:    “the     relevant    policies    of     the
    forum”; “the relevant policies of other interested states and
    4
    As previously noted, the parties did not include in the
    Joint Appendix copies of the letters from IOF to Mrs. Kenney
    first asserting that the policy was worth only $80,000 and then
    subsequently agreeing that Mrs. Kenney should receive $130,000.
    See supra note 2. IOF concedes, however, that “[t]he adjusting
    of Mrs. Kenney’s claim occurred mostly in [IOF’s] Toronto,
    Canada office,” and there is nothing in the record to indicate
    that IOF sent letters to Mrs. Kenney from Virginia or otherwise
    resolved her claim on the policy from Virginia.    We also note
    that neither of the parties has advocated for this Court to
    apply Canadian law.
    16
    the relative interests of those states in the determination of
    the      particular         issue”;         “the          protection           of       justified
    expectations”; and “the basic policies underlying the particular
    field    of    law.”       See    Yost,     
    181 F.3d 95
        (quoting          Restatement
    (Second)      of     Conflict    of    Laws      § 6(2)(b)–(e)            (1971))       (internal
    quotation marks omitted) (listing the foregoing factors as the
    “meat of the Restatement test”).                          IOF argues that, based on
    Oakes, the section 6 factors lead to applying Virginia law.                                     In
    Oakes, the plaintiff, a West Virginia resident, worked for a
    Maryland       company      pursuant        to       an    employment          contract       that
    designated that Maryland law would govern.                               
    363 S.E.2d at
    130–
    31.     The plaintiff was injured on the job in Maryland, filed a
    Maryland       worker’s     compensation             claim,        and    was       subsequently
    fired.       
    Id. at 131
    .        The plaintiff then sued his former employer
    in    West    Virginia      state      court      for     retaliatory           discharge      and
    argued       that,    because     he    was      a    patient       at     a    West     Virginia
    hospital when he received the news of his discharge, the tort of
    retaliatory discharge occurred in West Virginia and therefore
    West Virginia law should apply.                      See 
    id.
            The Supreme Court of
    Appeals of West Virginia applied the Restatement choice-of-law
    approach       and     determined       that         Maryland        law       applied.         In
    considering          the   section      6     factors,        the        Oakes        court   paid
    particular         attention      to    the      “the       protection           of     justified
    expectations” factor:
    17
    The parties specifically agreed in their
    contract that the employment relationship
    would be governed by the laws of the State
    of Maryland.   It is mere happenstance that
    the [plaintiff] was in a West Virginia
    hospital when he received news of the
    termination of his employment. [Plaintiff]’s
    claim for “retaliatory discharge” arises
    from   his   filing   a   Maryland  workers’
    compensation claim and not a West Virginia
    workers’ compensation claim.
    
    Id. at 132
    .      Importantly, the court subsequently stated that,
    “Had [the plaintiff] filed a West Virginia workers’ compensation
    claim,   the   criteri[on]     of    §   6[(2)](b),        namely,      the     relevant
    policies of the forum, would have become operative.”                      Id.
    In contrast to the plaintiff in Oakes, who filed a claim in
    the   nonforum    state,      Mrs.   Kenney      filed       a    claim       with    the
    Commissioner     in    West    Virginia—not       an       analogous         entity   in
    Virginia.      Thus,   the    relevant    policies      of       West   Virginia      are
    operative, and its public policy should be “vindicated.”                              See
    id.   It is well settled that West Virginia law, and the WVUTPA
    specifically, allows plaintiffs to recover for unfair settlement
    practices   independent       of   any   claim   on    a    policy      or    contract.
    See, e.g., Taylor, 
    589 S.E.2d at
    59–60 (citing Jenkins v. J.C.
    Penney Cas. Ins. Co., 
    280 S.E.2d 252
     (W. Va. 1981), overruled on
    other grounds, State ex rel. State Farm Fire & Cas. Co. v.
    Madden, 
    451 S.E.2d 721
     (W. Va. 1994)) (insurance claims adjuster
    with whom the plaintiff had no contract may be held personally
    liable, independent from insurer, pursuant to the WVUTPA); Wilt,
    18
    
    506 S.E.2d at 609
     (analyzing plaintiffs’ WVUTPA claim against
    insurer    where     personal-injury          award     had   already       been    paid
    following injury).        By contrast, courts that have interpreted
    Virginia’s analogous statute—Virginia Code section 38.2-209—have
    declined to recognize a separate cause of action in tort for
    bad-faith dealing over an insurance contract.                    See, e.g., A & E
    Supply Co. v. Nationwide Mut. Fire Ins. Co., 
    798 F.2d 669
    , 676
    (4th Cir. 1986); Adolf Jewelers, Inc. v. Jewelers Mut. Ins. Co.,
    No. 3:08-CV-233, 
    2008 WL 2857191
    , at *5 (E.D. Va. July 21, 2008)
    (citing U.S. Airways, Inc. v. Commonwealth Ins. Co., No. 03-587,
    
    2004 WL 1094684
    , at *9 (Va. Cir. Ct. May 14, 2004)); see also
    Taylor,    
    589 S.E.2d at
    60    n.10        (“Unlike   West    Virginia,     the
    majority of states do not recognize a right to bring a private
    cause of action under their unfair claim settlement practices
    statutes.”).
    IOF argues that “[t]he mere fact that Virginia’s laws may
    differ    slightly    from,     or    be    less    favorable   [to       Mrs.   Kenney]
    than, West Virginia’s law does not support a refusal to apply
    Virginia law in this case.”                 Aside from the fact that not a
    single section 145(2) contact points to Virginia—thus rendering
    the section 6 factor regarding “the relevant policies of other
    interested states and the relative interests of those states in
    the   determination       of    the        particular     issue”      a    nullity—the
    difference between West Virginia’s law and Virginia’s law is
    19
    substantial and a far cry from trivial: one state’s law allows
    Mrs. Kenney’s cause of action to proceed and the other state’s
    law does not.
    West Virginia courts “have long recognized that comity does
    not require the application of the substantive law of a foreign
    state    when   that   law    contravenes      the   public   policy      of   [West
    Virginia].”       Paul v. Nat’l Life, 
    352 S.E.2d 550
    , 556 (W. Va.
    1986) (reversing, on public policy grounds, the lower court’s
    decision to apply Indiana’s law as the law of the place of
    injury because it conflicted with West Virginia’s law pertaining
    to the same subject matter); see Yost, 
    181 F.3d 95
     (stating the
    following   when    analyzing      the    basic    policies   in    the    relevant
    field of law: “The purpose of laws like WVUTPA is to ensure fair
    play by insurance companies. . . . [T]he character of such laws
    is   protectionist.          In   other   words,     West   Virginia’s      law   is
    designed as it is in order to protect the citizens of West
    Virginia.” (citing Poling, 
    450 S.E.2d at 637
    )).                      Accordingly,
    even assuming that the majority of the section 145(2) contacts
    point to Virginia law—which, as analyzed above, they do not—West
    Virginia’s favoritism toward laws that align with its own public
    policy   trumps    any   comity     to    Virginia’s   law.        See    Paul,   352
    S.E.2d at 556.
    For the reasons set forth above, we hold that West Virginia
    law applies to Mrs. Kenney’s claim pursuant to the Restatement
    20
    choice-of-law approach.               The district court therefore erred in
    determining that Virginia law applies.
    C.
    Finally, we consider whether Mrs. Kenney’s complaint states
    a   claim    upon    which      relief   can     be    granted   pursuant       to   West
    Virginia law.        See Fed. R. Civ. P. 12(b)(6).               We note that IOF’s
    motion to dismiss, its opposition to Mrs. Kenney’s motion for
    reconsideration,          and   its    brief    on    appeal,    each    focus   nearly
    exclusively on resolving the issue of which state’s law applies
    and on arguing that Mrs. Kenney’s complaint failed to state a
    claim pursuant to Virginia law.                 Indeed, IOF’s motion to dismiss
    is captioned, “Defendant’s Motion to Dismiss Based on Virginia
    Law.”    (Emphasis added.)            IOF never contends, however, that Mrs.
    Kenney’s complaint would also fail to state a claim upon which
    relief      can     be    granted      should        West    Virginia     law    apply;
    consequently, IOF waived any such argument.                           See Mayfield v.
    Nat’l Assoc. for Stock Car Auto Racing, Inc., 
    674 F.3d 369
    ,
    376-77 (4th Cir. 2012).
    Insofar as the Supreme Court of Appeals of West Virginia
    has previously entertained questions regarding an action brought
    pursuant     to     the     WVUTPA     against        an    insurer     subsequent     to
    settlement, where the cause of action was limited to “unfair
    settlement practices,” see Wilt, 
    506 S.E.2d at 609
    , we hold that
    21
    Mrs.   Kenney’s     complaint   therefore    states   a    claim    upon   which
    relief   can   be    granted    should     she   prevail    on     the   merits.
    Accordingly, we reverse the district court’s dismissal of the
    complaint.
    III.
    For the reasons set forth above, we reverse the district
    court’s dismissal of Mrs. Kenney’s complaint and remand this
    case for further proceedings.
    REVERSED AND REMANDED
    22