Bilheimer v. Federal Express Corp. Long Term Disability Plan ( 2015 )


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  •                             UNPUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 13-1859
    RICHARD BILHEIMER,
    Plaintiff – Appellee,
    v.
    FEDERAL EXPRESS CORPORATION LONG TERM DISABILITY PLAN,
    Defendant – Appellant.
    -----------------------------
    GEORGE W. HICKS, JR.,
    Amicus Curiae.
    Appeal from the United States District Court for the District of
    South Carolina, at Greenville.    G. Ross Anderson, Jr., Senior
    District Judge. (6:12-cv-00383-GRA)
    Argued:   March 26, 2015                      Decided:   May 5, 2015
    Before DIAZ, FLOYD, and THACKER, Circuit Judges.
    Affirmed by unpublished per curiam opinion.
    ARGUED: David P. Knox, FEDERAL EXPRESS CORPORATION, Memphis,
    Tennessee, for Appellant. George W. Hicks, Jr., BANCROFT, PLLC,
    Washington, D.C., as Court-Assigned Amicus Counsel.
    Unpublished opinions are not binding precedent in this circuit.
    PER CURIAM:
    Federal Express Corporation Long Term Disability Plan 1
    appeals the district court’s award of summary judgment in favor
    of    Richard        Bilheimer       (“Appellee”).              Following         multiple
    accidents,       Appellee         applied     for      and     received      disability
    benefits.        However, Appellant eventually denied further long-
    term benefits -- a decision Appellee sought to have reviewed by
    the   courts.        Reviewing      the     denial     of    benefits   de    novo,      the
    district court held that the weight of the evidence indicated
    Appellee       was   totally      disabled       and   thus    entitled      to   receive
    disability benefits.
    We affirm the district court’s decision to review the
    denial    of    benefits     de    novo     because    Appellee’s       claim     was    not
    reviewed and denied by an entity with discretionary authority
    over appeals.         We further affirm the district court’s conclusion
    that Appellee is entitled to receive disability benefits because
    the   district       court   did    not   err     by   determining      Appellee        fell
    within the Plan’s definition of “totally disabled.”
    1
    Federal Express Corporation Long Term Disability Plan is
    both a party and the proper name of the benefits plan at issue.
    For clarity, we refer to it as “Appellant” when we discuss its
    status as a party; we refer to it as the “Plan” when we discuss
    its status as a benefits plan.
    2
    I.
    A.
    Federal Express Corporation (“FedEx”) established the
    Plan       to   ensure      the    funding       and     availability         of    long-term
    disability benefits for its employees.                          Pursuant to the Plan,
    FedEx established the Retirement Plan Investment Board (“Board”)
    “to    perform        the   administrative            duties    hereunder          other    than
    administration of claims.”                 J.A. 460. 2         The Plan also outlines
    the benefits review process, providing for initial and appellate
    review of an individual’s claim.
    Aetna Life Insurance Company (“Aetna”) serves as the
    claims-paying administrator for the Plan.                               As claims-paying
    administrator, Aetna initially determines whether an individual
    is     entitled       to    receive      benefits       under    the     Plan.         If    an
    individual       is    denied      benefits      at     this   stage,    he    or     she   may
    appeal the initial denial.
    Appeals of benefits denials are handled by an appeal
    committee.        FedEx, the administrator of the Plan, is charged
    with       appointing       this       appeal    committee.         Originally,            FedEx
    appointed its internal Benefit Review Committee to serve as the
    appeal      committee.            In    July    2008,    however,       the    director      of
    2
    Citations to the “J.A.” refer to the contents of the Joint
    Appendix filed by the parties in this appeal.
    3
    FedEx’s Employee Benefits Department recommended that the Board
    “outsource all [long-term disability] appeals to Aetna.”                          J.A.
    58-59.      The Board approved this recommendation, thus ceasing
    operation     of   the   Benefit   Review    Committee.         But       the   Board’s
    minutes from the meeting do not expressly state that the Board
    was appointing Aetna as the appeal committee contemplated under
    the Plan. 3
    To   institute   this    change,      FedEx     and    Aetna      amended
    their service agreement.            Under the amended agreement, Aetna
    became      “fully       responsible        for     final       appeal          benefit
    determinations for the Short Term Disability Plans, and . . .
    for Long Term Disability Plans.”            J.A. 65.
    B.
    Appellee was employed by FedEx from 1997 to 2005 and,
    during this time, was a full-time senior safety specialist.                          As
    a   FedEx   employee,    Appellee     participated       in   the    Plan.        While
    employed by FedEx, Appellee sustained various injuries in two
    separate    automobile     accidents    --    one   in   2001       and   another    in
    2005.
    3
    Rather, the minutes state that the Board “approve[d] the
    recommendation” to “outsource remaining long-term disability
    appeals effective September 1, 2008, and effectively cease the
    operation of the Benefit Review Committee.” J.A. 63.
    4
    The    second     accident     caused       substantial       and    lasting
    injuries.       Appellee was left unable to work, prompting the end
    of    his    employment    with     FedEx.        In     the    years    that    followed,
    Appellee      sought    treatment     from       and     was    examined    by    numerous
    doctors.       These doctors diagnosed Bilheimer with -– and treated
    him for -– various medical conditions, including:
    chronic pain syndrome, degenerative disc
    disease, carpal tunnel syndrome, high blood
    pressure,     obstructive     sleep    apnea,
    temporomandibular joint disorder[,] . . .
    cervical radiculitis, and obesity. In 2008,
    a magnetic resonance imaging . . . showed
    that   [Appellee]   had   multiple  herniated
    discs. Also in 2008, [Appellee] underwent a
    nerve conduction and electromyography . . .
    study which revealed that he suffered from
    chronic cervical radiculitis and that he had
    borderline carpal tunnel syndrome.
    J.A. 2.
    Appellee received short-term benefits from December 9,
    2005, to June 8, 2006.            After his short-term benefits ended, he
    applied      for    long-term    benefits        under    the    Plan.      He    received
    temporary long-term benefits under the Plan from June 9, 2006,
    to June 8, 2008.
    C.
    Although Appellee received twenty-four months of long-
    term benefits, Aetna -- in its capacity as claims administrator
    for    the    Plan    --   denied     further      benefits       because       Appellee’s
    “medical      condition       [did]   not    meet        the    definition       of   Total
    5
    Disability”    under    the    Plan.        J.A.     81.      Specifically,          Aetna
    concluded    that    Appellee    failed         to   prove    that   his      disability
    prevented him from engaging “in any compensable employment for
    twenty-five hours per week.”                    J.A. 414.         In support of his
    benefits claim, Appellee offered the medical opinions of Dr.
    Peter Morris and Dr. Glendon Rougeou.                 Dr. Morris, who conducted
    a   comprehensive     examination      of       Appellee     as   part   of    a   Social
    Security Disability Insurance evaluation, determined “that in an
    eight-hour workday, [Appellee] could be expected to stand and/or
    walk for two hours at most, and to sit for four hours maximum,
    with a break every hour.”           J.A. 19.          And Dr. Rougeou, who also
    conducted a physical examination and provided continuous care to
    Appellee, concluded Appellee was totally disabled:
    It is my opinion, based upon my medical
    education and experience and based upon my
    specific knowledge of [Appellee’s] problems
    and treatment history that he is and has
    been completely and totally disabled from
    performing any employment on a part-time
    (twenty-five hours per week) or full-time
    basis, consistent with the definition of
    disability above. I render my opinion based
    upon the cumulative effect of [Appellee’s]
    above    described   objectively   diagnosed
    medical problems and the subjective symptoms
    he suffers.
    
    Id. at 91.
    Despite the opinions of Dr. Morris and Dr. Rougeou,
    Aetna’s   peer      review    physicians         determined       Appellee     was    not
    totally disabled, per the Plan’s requirements.                       See, e.g., J.A.
    6
    309 (“[T]here is no significant objective clinical documentation
    that reveals a functional impairment that would preclude the
    claimant   from   engaging       in     any    compensable       employment        for   a
    minimum of 25 hours a week from 6/9/08 to current.”).
    Appellee       then    sought       review   of     this     determination
    through the process established in the Plan.                           Acting in its
    appellate capacity per the amended service agreement, an “Aetna
    Appeal   Review   Committee”          again    accepted    the    findings         of   the
    Aetna doctors and upheld the initial denial of continued long-
    term benefits.
    D.
    Appellee then filed a complaint in the district court
    challenging   the   denial       of    benefits      pursuant     to    the   Employee
    Retirement Income Security Act (“ERISA”).                  At the case’s outset,
    Appellee and Appellant each filed a motion for partial summary
    judgment    regarding       the        appropriate        standard       of     review.
    Appellee claimed the district court should review the denial de
    novo   because    FedEx    was    not     permitted       to   delegate       to    Aetna
    discretionary     appellate       review        of   benefits         claims.           See
    Firestone Tire & Rubber Co. v. Bruch, 
    489 U.S. 101
    , 115 (1989)
    (explaining that, when an ERISA claimant is denied benefits, the
    denial of benefits is reviewed de novo “unless the benefit plan
    gives the administrator or fiduciary discretionary authority to
    determine eligibility for benefits or to construe the terms of
    7
    the plan”).        Appellant claimed that FedEx modified the Plan to
    provide Aetna with this authority or, in the alternative, that
    FedEx   appointed        Aetna    as   the       appeal    committee.       Therefore,
    Appellant argued, the abuse-of-discretion standard of review was
    appropriate.
    First,     the   district      court        concluded   FedEx    was    not
    authorized to delegate its discretionary authority:
    [I]n   this   case,   the   Service   Agreement
    evidences    an    explicit    delegation    of
    authority to Aetna; however, the [Plan] does
    not authorize such a delegation.         . . .
    [T]he [Plan] was not properly modified to
    allow   for   delegation;    thus,   delegation
    remains improper, even though the Service
    Agreement    explicitly     stated    that    a
    delegation had been made.
    J.A.    35;    Belheimer       [sic]   v.    Fed.       Express    Corp.    Long     Term
    Disability Plan, No. 6:12-00383, 
    2012 WL 5945042
    (D.S.C. Nov.
    28, 2012).         Second, the district court concluded FedEx merely
    outsourced the appeals process to Aetna and did not appoint a
    new appeal committee.            Accordingly, the district court reviewed
    the denial of benefits de novo.
    In    a    subsequent     order       addressing        the   denial    of
    benefits, the district court thoroughly reviewed the opinions
    offered    by      the   myriad    doctors        and     peer   review     physicians.
    First, the district court found the opinions and limitations
    discussed by Dr. Morris and Dr. Rougeou “more persuasive than
    those of the doctors that prepared physician review reports” per
    8
    Aetna’s      request.          J.A.     19.         Second,     the     district       court
    determined that “total disability” -- and the requirement that
    Appellee be able to engage in “compensable employment” -- could
    not     be    narrowly        construed,          adopting     the    Sixth      Circuit’s
    interpretation of similar language:
    [T]he Court finds that the phrase “any
    compensable   employment”    should   not   “be
    construed so narrowly that an individual
    must be utterly helpless to be considered
    disabled . . . . [N]ominal employment, such
    as   selling   peanuts    or    pencils   which
    would yield only a pittance, does not
    constitute[]” compensable employment.
    
    Id. at 22–23
    (quoting VanderKlok v. Provident Life & Accident
    Ins. Co. Inc., 
    956 F.2d 610
    , 615 (6th Cir. 1992)) (first and
    second       alterations       in     original).          So    the     district       court
    concluded       the    limitations      expressed         by   Dr.    Morris     precluded
    Appellee from engaging in “compensable employment.”
    Based on these findings and conclusions, the district
    court    held    “that     the      weight    of    the    evidence     indicates       that
    [Appellee]       has     the     complete         inability     to     engage     in     any
    compensable employment for twenty-five hours per week and is
    thus totally disabled.”               J.A. 23.         The district court ordered
    Appellant      to     award    benefits      to    Appellee.         Appellant    filed    a
    timely appeal.
    9
    II.
    Appellant attacks the judgment of the district court
    on two fronts.
    First,    Appellant    contends      the     district    court     erred
    when it reviewed the denial of benefits de novo because Aetna
    had   discretionary    authority    to      decide     benefits     appeals.      We
    review this issue de novo.         See Haley v. Paul Revere Life Ins.
    Co., 
    77 F.3d 84
    , 89 (4th Cir. 1996) (determining de novo review
    is appropriate standard of review when deciding “whether the
    [ERISA] plan confers discretion upon the administrator to make
    the decision at issue”).
    Second, Appellant claims the district court erred when
    it determined Appellee was totally disabled, as defined by the
    Plan.    Because we find the district court correctly reviewed
    Appellee’s    benefits     eligibility      de   novo,    we   employ   the     same
    standard.     See Williams v. Metro. Life Ins. Co., 
    609 F.3d 622
    ,
    629 (4th Cir. 2010).          We “review factual findings for clear
    error, and legal conclusions de novo.”               Paese v. Hartford Life &
    Accident Ins. Co., 
    449 F.3d 435
    , 442 (2d Cir. 2006) (emphasis
    omitted).
    III.
    A.
    Before    we    examine      the     district      court’s       “total
    disability” determination, we must pass judgment on the district
    10
    court’s resort to de novo review.                  When an ERISA claimant is
    denied   benefits,      the   denial   of   benefits    is   reviewed     de    novo
    “unless the benefit plan gives the administrator or fiduciary
    discretionary authority to determine eligibility for benefits or
    to construe the terms of the plan.”            Firestone Tire & Rubber Co.
    v. Bruch, 
    489 U.S. 101
    , 115 (1989).                   “If such discretionary
    authority   is   conferred,      the   courts’      review   is   for    abuse   of
    discretion; however, the default standard of review is de novo,
    and   abuse-of-discretion         review      is     appropriate     only       when
    discretion is vested in the plan administrator.”                  Johnson v. Am.
    United   Life    Ins.    Co.,    
    716 F.3d 813
    ,    819   (4th    Cir.      2013)
    (internal quotation marks omitted).
    An ERISA plan can confer discretion (1) by language
    that “expressly creates discretionary authority” or (2) by terms
    that “create discretion by implication.”                Feder v. Paul Revere
    Life Ins. Co., 
    228 F.3d 518
    , 522-23 (4th Cir. 2000).                    Regardless
    of whether discretion is created expressly or implicitly, a plan
    must manifest a clear intent to confer such discretion.                        Woods
    v. Prudential Ins. Co. of Am., 
    528 F.3d 320
    , 322 (4th Cir.
    2008); see also Cosey v. Prudential Ins. Co. of Am., 
    735 F.3d 161
    , 165 (4th Cir. 2013).
    On appeal, the parties agree that the Plan confers
    discretion upon two entities: FedEx and the “appeal committee”
    appointed by FedEx.           They dispute, however, whether the Plan
    11
    also grants Aetna that authority.                 Appellant argues Aetna had
    discretionary authority because either FedEx appointed Aetna as
    the appeal committee pursuant to the Plan or FedEx modified the
    Plan.    We reject both arguments, finding Aetna did not have
    discretionary      authority      to     determine    whether       Appellee   was
    entitled to benefits.
    1.
    The     Plan     provides      that     FedEx    shall    appoint    an
    appeal   committee    and      vests   this    committee    with    discretionary
    authority.    In particular, section 5.3(c) of the Plan provides
    that FedEx “shall appoint an appeal committee for the purpose of
    conducting    reviews     of    denial    of     benefits   and    providing   the
    claimant with written notice of the decision reached by such
    committee.”      J.A. 450.      The authority of the appeal committee is
    established by section 5.3(d) of the Plan:
    The appeal committee . . . shall, subject to
    the requirements of the Code and ERISA, be
    empowered to interpret the Plan’s provisions
    in its sole and exclusive discretion in
    accordance with its terms with respect to
    all matters properly brought before it . . .
    including, but not limited to, matters
    relating to the eligibility of a claimant
    for   benefits   under   the   Plan.      The
    determination of the appeal committee shall
    be made in a fair and consistent manner in
    accordance with the Plan’s terms and its
    decision shall be final, subject only to a
    determination   by  a   court  of   competent
    jurisdiction that the committee’s decision
    was arbitrary and capricious.
    12
    
    Id. at 453–54.
               Appellant claims Aetna was appointed as the
    appeal committee because the Board disbanded the Benefit Review
    Committee, the Board decided to outsource appeals to Aetna, and
    FedEx and Aetna amended their service agreement.                              Accordingly,
    Appellant argues, Aetna had discretionary authority to grant or
    deny benefits.
    2.
    This claim turns on the meaning of “appoint,” raising
    a question of interpretation.                We interpret ERISA plans just as
    we interpret contracts and trusts.                      See Johnson v. Am. United
    Life Ins. Co., 
    716 F.3d 813
    , 819 (4th Cir. 2013).                              We enforce
    the terms of an ERISA plan “according to the literal and natural
    meaning    of     the    [p]lan’s      language.”           
    Id. at 820
        (internal
    quotation marks omitted).              We look at the plan “as a whole and
    determine the provision’s meaning in the context of the entire
    agreement.”       
    Id. But when
    “the language of a contract is fairly
    and     reasonably      susceptible      to       either    of    the     constructions
    asserted by the parties,” the terms remain ambiguous and must be
    construed in favor of the claimant.                        
    Id. (internal quotation
    marks omitted).
    Here,       the    Plan    does       not    detail    the     process      for
    appointing       the    appeal   committee.             Without   guidance       from   the
    Plan,     each    party       offers   its        own   definition       of     “appoint.”
    Because the Board outsourced appeals to Aetna, Appellee seeks to
    13
    exclude “outsource” from this definition while Appellant seeks
    to    include      “outsource”    as       part    of       its    definition.         Appellee
    argues      that    appointment       requires          a    selection       or     designation
    process designed to fill an office; this definition does not
    include outsourcing because outsourcing is simply the channeling
    of work from one place to another.                          Appellant responds that the
    semantic      differences       between          “appoint”          and     “outsource”     are
    meaningless,           claiming            the       terms            are          functionally
    indistinguishable.
    Both    definitions          prove     reasonable.              On    one   hand,
    “appoint”       means    there        is     some        selection         and      designation
    process.        See, e.g., The American Heritage Dictionary 87 (5th
    ed. 2011) (defining “appoint” as “[t]o select or designate to
    fill an office or a position”); see also Garner’s Dictionary of
    Legal Usage 269 (3d ed. 2011) (“Appoint implies selection that
    may    be   subject     to    others’       approval          but    will    not     require   a
    general vote of the electorate.”).                      On the other hand, “appoint”
    may    mean     assignment       of    a    job     without          any     process-related
    component, which potentially includes outsourcing.                                  See, e.g.,
    New    Oxford      American    Dictionary           76       (3d    ed.     2010)    (defining
    “appoint” as “assign a job or role to (someone)”);                                see also New
    Oxford      American     Dictionary          1246           (3d     ed.    2010)     (defining
    “outsource” as “obtain (goods or a service) from an outside or
    foreign supplier, esp. in place of an internal source”).
    14
    When,     as      here,     the     terminology          is     reasonably
    susceptible to either construction, we construe the language in
    favor      of    the     claimant.         See     
    Johnson, 716 F.3d at 820
    .
    Accordingly, “appoint” incorporates the notion of a selection
    and       designation       process.             “Appoint”       does      not       include
    outsourcing, which is a mere funneling of work.                            Therefore, in
    order     to    comply    with     the    Plan    the    Board    needed       to   actually
    designate Aetna as the appeal committee. The evidence does not
    demonstrate that the Board exercised this power.                              Instead, the
    Board      merely       approved    an     internal       memorandum       from      FedEx’s
    Employee Benefits Department recommending that all appeals be
    farmed     out    to     Aetna;    there    was    not    a   process         indicating   a
    selection and designation of a new appeal committee.                                 Indeed,
    the Board’s minutes do not expressly mention Aetna, much less
    the     Aetna     Appeal       Review     Committee       that    decided       Appellee’s
    appeal.         So the Board did not actually appoint Aetna as the
    appeal      committee       and     thus    did     not    give     it     discretionary
    authority over appeals. 4
    4
    To the extent the minutes can be construed as actually
    approving the outsourcing of appeals to Aetna, we note that
    Aetna itself is not a committee as that term is commonly
    understood. See New Oxford American Dictionary 349 (3d ed. 2010)
    (defining “committee” as a “a group of people appointed for a
    specific function”); see also Black’s Law Dictionary 309 (9th
    ed. 2009) (defining “committee” as “a subordinate group to which
    a[n] . . . organization refers business for consideration,
    investigation, oversight, or action”).     Rather, Aetna itself
    (Continued)
    15
    3.
    Alternatively,    Appellant        claims   the    Plan    was
    effectively     amended    because    the   Board   disbanded   the   Benefit
    Review Committee and outsourced appeals to Aetna and because
    FedEx and Aetna amended their service agreement.            Section 7.1 of
    the Plan outlines the amendment process:
    The Sponsoring Employers shall have the
    right at any time to modify, alter or amend
    the Plan in whole or in part by an
    instrument in writing duly executed by
    officers of each of the Sponsoring Employers
    or as reflected in the minutes of FedEx
    Corporation’s board of directors or any
    committee thereof or as reflected in the
    minutes of the [Board].
    J.A. 463. 5
    Appellant contends this modified section 5.3(c) of the
    Plan, which covers appointment of the appeal committee, because
    it   dissolved       the    Benefit     Review      Committee   and     moved
    discretionary appellate review to Aetna.
    later created a committee, the Aetna Appeal Review Committee, to
    review and decide appeals. Construing the terms of the Plan in
    Appellee’s favor, the distinction between Aetna generally and
    the Aetna Appeal Review Committee is not without a difference.
    5
    The Plan defines “Sponsoring Employee” as “Federal Express
    Corporation, FedEx Corporation, FedEx Trade Networks Transport &
    Brokerage, Inc., FedEx Trade Networks Trade Services, Inc.,
    World Tariff, Ltd., FedEx Customer Information Services, Inc.,
    and holding company employees only of FedEx Corporate Services,
    Inc., FedEx Trade Networks, Inc. and FedEx Freight Corporation.”
    J.A. at 414.
    16
    Amendments or modifications of ERISA plans “must be
    implemented in conformity with the formal amendment procedures
    and must be in writing.”            Coleman v. Nationwide Life Ins. Co.,
    
    969 F.2d 54
    , 58–59 (4th Cir. 1992).                These requirements “are
    designed to give both the plan’s participants and administrators
    a clear understanding of their rights and obligations, and they
    do   not   authorize    oral   or   implied    modifications    to    a    written
    plan.”     Singer v. Black & Decker Corp., 
    964 F.2d 1449
    , 1453–54
    (4th Cir. 1992) (Wilkinson, J., concurring) (citations omitted)
    (internal quotation marks omitted).            Further, these requirements
    emphasize      the     importance       of     clarity;    amendments          and
    modifications cannot be made cavalierly.
    It is not enough for a writing to suggest or imply an
    amendment or modification of an ERISA plan; the writing must be
    accompanied by a clear intent to amend or modify the plan.                    See
    Biggers v. Wittek Indus. Inc., 
    4 F.3d 291
    , 295–96 (4th Cir.
    1993); see also Coffin v. Bowater Inc., 
    501 F.3d 80
    , 91–92 (1st
    Cir. 2007) (“[A]n ERISA plan amendment . . . must clearly alert
    the parties that the plan is being amended . . . .”).                     Specific
    language     regarding    amendment      or    modification     and       specific
    references    to     amended   or   modified    sections   of   a     plan,    for
    example, evidence a clear intent to amend or modify a plan.
    See, e.g., 
    Coffin, 501 F.3d at 90
    ; Souza v. R.I. Carpenter’s
    17
    Pension Plan, No. Civ.A. 05-186S, 
    2006 WL 2559483
    , at *5 (D.R.I.
    Aug. 31, 2006).
    Appellant     claims   modification     was    effected   in   this
    case via the minutes from the Board’s meeting on July 14, 2008,
    which read as follows:
    The [Board] next reviewed a proposal from
    the Federal Express Corporation Benefits
    Appeals group to outsource remaining long-
    term disability appeals effective September
    1, 2008, and effectively cease the operation
    of the Benefit Review Committee.      . . .
    Following a thorough discussion, the [Board]
    voted to approve the recommendation.
    J.A. at 63.       However, the Board did not discuss any intent to
    modify the Plan; the Board did not mention any portion of the
    Plan that was amended; the Board did not mention the Plan at
    all.       Appellant asks us to find amendment is implied, readily
    admitting that the minutes alone would support only modification
    by implication.       See Oral Argument at 5:00, Bilheimer v. Fed.
    Express      Corp.,   No.     13-1859,    available     at    http://coop.ca4.
    uscourts.gov/OAarchive/mp3/13-1859-20150326.mp3.                 We   refuse   to
    allow amendment by implication.           See 
    Singer, 964 F.2d at 1453
    –54
    (Wilkinson, J., concurring). 6
    6
    Appellant asks us to go beyond the Board’s minutes,
    imploring us to consider the minutes in conjunction with the
    amended service agreement executed by FedEx and Aetna. But the
    Plan does not permit the amended service agreement to effect
    modification -- the amended agreement is not in the minutes and
    was not executed by all of the requisite parties.      The only
    (Continued)
    18
    Because   the    Plan    was     not     actually    amended,     the
    district court correctly determined that Aetna was not given
    discretionary   authority   to     review    appeals.        Accordingly,    the
    district court applied the proper standard of review, reviewing
    Aetna’s decision de novo.
    B.
    We now address the district court’s conclusion that
    Appellee is totally disabled.        Under the Plan, an individual who
    suffers an “occupational disability” can receive benefits for
    two   years,    whereas    an    individual        who   suffers    a     “total
    disability” is not subject to the two-year limitation.                  The Plan
    defines   “total   disability”     as     “the    complete   inability     of   a
    Covered Employee, because of medically-determinable physical or
    functional impairment (other than impairment caused by a mental
    or nervous condition or a Chemical Dependency), to engage in any
    compensable employment for twenty-five hours per week.”                     J.A.
    Sponsoring Employer that was a signatory to the amended
    agreement was FedEx.      In any event, the impact non-plan
    documents -- like the amended agreement -- can have on an ERISA
    plan is questionable.    See CIGNA Corp. v. Amara, 
    131 S. Ct. 1866
    , 1878 (2011) (“[W]e conclude that the summary documents,
    important as they are, provide communication with beneficiaries
    about the plan, but that their statements do not themselves
    constitute the terms of the plan . . . .”); 
    Cosey, 735 F.3d at 170
    n.8 (“[I]n the ERISA context, the Supreme Court’s decision
    in Amara has cast serious doubt on whether non-plan documents
    can be used to interpret a plan’s language.”).
    19
    414.      After   reviewing     the   expert        opinions    submitted   by    the
    parties and affording greater credit to the experts who actually
    treated    and    examined    Appellee,       the    district   court   determined
    Appellee was totally disabled.
    1.
    At the outset, Appellant claims the district court’s
    interpretation      of    “compensable    employment”          was   erroneous;    we
    disagree.     The district court refused to narrowly construe this
    term, applying the Sixth Circuit’s interpretation of a similar
    phrase:
    [T]he phrase “prevented from engaging in every
    business or occupation” cannot be construed so
    narrowly that an individual must be utterly
    helpless to be considered disabled and that
    nominal employment, such as selling peanuts or
    pencils which would yield only a pittance,
    does   not    constitute    a    “business   or
    occupation.”        Instead,     a   claimant’s
    entitlement to payments based on a claim of
    “total disability” must be based on the
    claimant’s   ability    to    pursue   “gainful
    employment in light of all the circumstances.”
    VanderKlok v. Provident Life & Accident Ins. Co. Inc., 
    956 F.2d 610
    , 614–15 (6th Cir. 1992) (quoting Torix v. Ball Corp., 
    862 F.2d 1428
    , 1431 (10th Cir. 1988)).
    ERISA    is      “designed    to        promote    the   interests    of
    employees and their beneficiaries in employee benefits plans,”
    so we seek to respect and fulfill the reasonable expectations of
    ERISA plan participants.         Lown v. Cont’l Cas. Co., 
    238 F.3d 543
    ,
    20
    547    (4th    Cir.     2001)    (internal         quotation      marks   omitted);     see
    also,         e.g.,       
    Johnson, 716 F.3d at 820
        (“Our
    inquiry . . . requires us to consider what a reasonable person
    in the position of the participant would have understood those
    terms to mean.” (internal quotation marks omitted)).
    Reasonable       ERISA    plan       participants     would     understand
    “compensable          employment”        as     meaning          “meaningful,     gainful
    employment”; they would not expect this phrase to mean “any job
    at    any    place     with   any   pay.”           The   VanderKlok      court   and   the
    district court recognized this expectation and sought to avoid
    undue       economic    hardship,       furthering         the    goals   of   ERISA    and
    promoting the interests of plan participants.                             Therefore, we
    conclude the district court properly interpreted the scope of
    the term “compensable employment.”
    2.
    Next     we      review        the     district       court’s      factual
    determination that Appellee is totally disabled.                          We review the
    district court’s factual findings for clear error.                          We “will not
    reverse a lower court’s finding of fact simply because we would
    have decided the case differently.”                        Easley v. Cromartie, 
    532 U.S. 234
    , 242 (2001) (internal quotation marks omitted).
    We ask instead whether we are “left with the definite
    and firm conviction that a mistake has been committed.”                            United
    States v. Wooden, 
    693 F.3d 440
    , 451 (4th Cir. 2012) (internal
    21
    quotation marks omitted).            “If the district court’s account of
    the evidence is plausible in light of the record viewed in its
    entirety, [we] may not reverse it even though convinced that had
    [we] been sitting as the trier of fact, [we] would have weighed
    the evidence differently.”            
    Anderson, 470 U.S. at 573
    –74.                  We
    may also find clear error “when a court makes findings without
    properly     taking    into       account       substantial       evidence     to   the
    contrary.”     United States v. Caporale, 
    701 F.3d 128
    , 140 (4th
    Cir. 2012) (internal quotation marks omitted).
    To be entitled to benefits, Appellee must be precluded
    from any compensable employment for twenty-five hours per week,
    which must be “substantiated by significant objective findings.”
    J.A. 406.     “[S]ignificant objective findings . . . are defined
    as signs which are noted on a test or medical exam and which are
    considered         significant         anatomical,             physiological         or
    psychological abnormalities which can be observed apart from the
    individual’s symptoms.”            
    Id. at 406–07.
                 This case turns on
    whether    Appellee   could       engage    in    any    compensable     employment.
    The   district     court    was    faced    with        dueling    experts     in   this
    regard.
    Although Appellee’s experts were fewer in number, they
    had actually examined him: “Dr. Morris conducted a comprehensive
    physical    examination     of     [Appellee]”      and     “Dr.     Rougeou   treated
    [Appellee]    at    least   six     times       [and]    had   the   opportunity     to
    22
    directly    observe        [his]    physical     condition.”       J.A.     19.     Dr.
    Morris     noted     several       limitations     on    Appellee’s       ability    to
    perform in the workplace, “conclud[ing] that in an eight-hour
    workday, [Appellee] could be expected to stand and/or walk for
    two hours at most, and to sit for four hours maximum, with a
    break    every      hour.”         
    Id. Based on
       his    observations       and
    examinations,        Dr.     Rougeou      determined      Appellee     was     totally
    disabled:
    It is my opinion, based upon my medical
    education and experience and based upon my
    specific knowledge of [Appellee’s] problems
    and treatment history that he is and has
    been completely and totally disabled from
    performing any employment on a part-time
    (twenty-five hours per week) or full-time
    basis, consistent with the definition of
    disability above. I render my opinion based
    upon the cumulative effect of [Appellee’s]
    above    described   objectively   diagnosed
    medical problems and the subjective symptoms
    he suffers.
    
    Id. at 91.
    On the other side of the battle of the experts were
    several peer review physicians hired by Appellant.                        Appellant’s
    retained experts all agreed Appellee was not totally disabled.
    However,     none     of    these     experts    directly       observed     Appellee,
    conducted     a     physical       examination     of    Appellee,    or     contacted
    Appellee’s treating physicians.
    Tasked     with    weighing      the   facts,    the     district     court
    discounted    the     opinions       of   Appellant’s      experts    and    afforded
    23
    greater weight to the opinions of Dr. Morris and Dr. Rougeou.
    The district court determined that the opinions of Dr. Morris
    and Dr. Rougeou deserved more weight because both physicians
    “observed [Appellee] in person before opining upon [his] ability
    to work.”     J.A. 19.          The retained experts lacked this hands-on
    experience, lessening the persuasive impact of their opinions.
    Based on the value ascribed to the various experts, the district
    court concluded that “the weight of the evidence indicates that
    [Appellee]        has     the   complete        inability     to        engage       in   any
    compensable employment for twenty-five hours per week and is
    thus totally disabled.”            
    Id. at 23.
    There is no clear error here.                     The district court’s
    account of the evidence is plausible, and nothing indicates the
    district court failed to account for substantial evidence to the
    contrary.          Although        a    district     court     cannot       require        an
    administrator       to     assign        certain     weight     to      certain       expert
    opinions,    the        district       court   was   entitled      to    determine        the
    weight of each expert’s opinion and to afford more weight to the
    opinions     of    treating        physicians.         Compare       Black       &    Decker
    Disability Plan v. Nord, 
    538 U.S. 822
    , 834 (2003) (“[C]ourts
    have   no    warrant       to   require        administrators        automatically         to
    accord special weight to the opinions of a claimant’s physician;
    nor may courts impose on plan administrators a discrete burden
    of explanation when they credit reliable evidence that conflicts
    24
    with a treating physician’s evaluation.”), with Turner v. Ret. &
    Benefit Plans Comm. Robert Bosch Corp., 
    585 F. Supp. 2d 692
    , 707
    (D.S.C. 2007) (finding a court may ascribe greater weight to
    opinions of treating physicians based on cumulative review of
    the evidence).
    Appellant claims the specific limitations outlined by
    Dr.    Morris    belie      the    district      court’s       findings.           But    the
    district court discussed these limitations, concluding “that the
    limitations articulated by Dr. Morris would preclude [Appellee]
    from    engaging      in   any     compensable     employment         for    twenty-five
    hours per week.”           J.A. 23.      Although the district court did not
    entertain a prolonged discussion of why these findings did not
    undermine   its       conclusion,     it    cannot      be    said   to     have    ignored
    these    limitations.             Regardless     of     how    we    may     view        these
    limitations,      we    cannot     re-weigh      this    evidence      and    usurp       the
    district court’s role as finder of fact.
    Accordingly, we hold that the district court did not
    err by determining Appellee fell within the Plan’s definition of
    “totally disabled.”
    IV.
    We     conclude       that     the   district       court       applied       the
    appropriate standard of review when reviewing Aetna’s denial of
    benefits.        We     further      conclude     that        the    district       court’s
    25
    decision that Appellee is entitled to benefits under the Plan
    was not erroneous.
    AFFIRMED
    26